MTS 249G2 User Manual

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Series 249G2 Swivels
100-237-294 A
Copyright information © 2011 MTS Systems Corporation. All rights reserved.
States. These trademarks may be protected in other countries. Molykote is a registered trademark of Dow Chemical Corporation. Superbolt is a registered trademark of Steinbock Machinery Corporation. Torquenut is a trademark of Steinbock Machinery Corporation.
Publication information
Manual Part Number Publication Date
September 2011
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Series 249G2 Swivels
Contents
Technical Support 5
How to Get Technical Support 5 Before You Contact MTS 5 If You Contact MTS by Phone 6 Problem Submittal Form in MTS Manuals 7
Preface 9
Before You Begin 9
Conventions 10
Documentation Conventions 10
Introduction 13
Series 249 Rod Swivel Functional Description 14 Series 249 Rod Swivel Component Identification 15 Series 249 Rod Swivel Specifications 16
Safety Information 17
General Safety Practices 17 Safety Practices Specific to Swivels 18
Installation 21
Mounting a Swivel 21 Mounting for Angularly Applied Loads 22
Maintenance 25
Swivel Bearing Backlash 25 Checking for Swivel Bearing Backlash—Observation Method 26 Checking for Swivel Bearing Backlash—System Response Method 27 Adjusting Backlash 27 Considerations For Superbolt Torquenuts 30
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Series 249G2 Swivels

Technical Support

How to Get Technical Support

How to Get Technical Support
Start with your
manuals
Technical support
methods
MTS web site
www.mts.com
E-mail tech.support@mts.com
Telephone MTS Call Center 800-328-2255
Fax 952-937-4515
The manuals supplied by MTS provide most of the information you need to use and maintain your equipment. If your equipment includes MTS software, look for online help and README files that contain additional product inform ation.
If you cannot find answers to your technical questions from these sources, you can use the internet, e-mail, telephone, or fax to contact MTS for assistance.
MTS provides a full range of support services after your system is installed. If you have any questions about a system or product, contact MTS in one of the following ways.
The MTS web site gives you access to our technical support staff by means of a Technical Support link:
www.mts.com > Contact Us > Service & Technical Support
Weekdays 7:00 A.M. to 5:00 P.M., Central Time
Please include “Technical Support” in the subject line.

Before You Contact MTS

MTS can help you more efficiently if you have the following information available when you contact us for support.
Know your site
number and system
number
Series 249G2 Swivels Technical Support
The site number contains your company number and identifies your equipment type (material testing, simulation, and so forth). The number is usually written on a label on your MTS equipment before the system leaves MTS. If you do not have or do not know your MTS site number, contact your MTS sales engineer.
Example site number: 571167
When you have more than one MTS system, the system job number identifies which system you are calling about. You can find your job number in the papers sent to you when you ordered your system.
Example system number: US1.42460
5

If You Contact MTS by Phone

Know information from
prior technical
If you have contacted MTS about this problem before, we can recall your file. You will need to tell us the:
assistance
MTS notification number
Name of the person who helped you

Identify the problem Describe the problem you are experiencing and know the answers to the

following questions:
How long and how often has the problem been occurring?
Can you reproduce the problem?
Were any hardware or software changes made to the system before the
problem started?
What are the model numbers of the suspect equipment?
What model controller are you using (if applicable)?
What test configuration are you using?
Know relevant
computer information
If you are experiencing a computer problem, have the following information available:
Manufacturer’s name and model number
Operating software type and service patch information
Amount of system memory
Amount of free space on the hard drive in which the application resides
Current status of hard-drive fragmentation
Connection status to a corporate network
Know relevant
For software application problems, have the following information available:
software information
The software application’s name, version number, build number, and if
available, software patch number. This information is displayed briefly when you launch the application, and can typically be found in the “About” selection in the “Help” menu.
It is also helpful if the names of other non-MTS applications that are
running on your computer, such as anti-virus software, screen savers, keyboard enhancers, print spoolers, and so forth are known and available.
If You Contact MTS by Phone
Your call will be registered by a Call Center agent if you are calling within the United States or Canada. Before connecting you with a technical support specialist, the agent will ask you for your site number, name, company , company address, and the phone number where you can normally be reached.
Technical Supp ort
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Series 249G2 Swivels

Problem Submittal Form in MTS Manuals

If you are calling about an issue that has already been assigned a notification number, please provide that number. You will be assigned a unique notification number about any new issue.

Identify system type To assist the Call Center agent with connecting you to the most qualified

technical support specialist available, identify your system as one of the following types:
Electromechanical materials test system
Hydromechanical materials test system
Vehicle test system
Vehicle component test system
Aero test system
Be prepared to
Prepare yourself for troubleshooting while on the phone:
troubleshoot
Call from a telephone when you are close to the system so that you can try
implementing suggestions made over the phone.
Have the original operating and application software media available.
If you are not familiar with all aspects of the equipment operation, have an
experienced user nearby to assist you.
Write down relevant
Prepare yourself in case we need to call you back:
information
Remember to ask for the notification number.
Record the name of the person who helped you.
Write down any specific instructions to be followed, such as data recording
or performance monitoring.

After you call MTS logs and tracks all calls to ensure that you receive assistance and that action

is taken regarding your problem or request. If you have questions about the status of your problem or have additional information to report, please contact MTS again and provide your original notification number.
Problem Submittal Form in MTS Manuals
Use the Problem Submittal Form to communicate problems you are experiencing with your MTS software, hardware, manuals, or service which have not been resolved to your satisfaction through the technical support process. This form includes check boxes that allow you to indicate the urgency of your problem and your expectation of an acceptable response time. We guarantee a timely response—your feedback is important to us.
The Problem Submittal Form can be accessed:
In the back of many MTS manuals (postage paid form to be mailed to MTS)
www.mts.com > Contact Us > Problem Submittal Form (electronic form to
be e-mailed to MTS)
Series 249G2 Swivels Technical Support
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Problem Submittal Form in MTS Manuals
Technical Supp ort
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Series 249G2 Swivels

Before You Begin

Preface

Before You Begin

Safety first! Before you use your MTS product or system, read and understand the Safety

manual and any other safety information provided with your system. Improper installation, operation, or maintenance can result in hazardous conditions that can cause severe personal injury or death, or damage to your equipment and specimen. Again, read and understand the safety information provided with your system before you continue. It is very important that you remain aware of hazards that apply to your system.

Other MTS manuals In addition to this manual, you may receive additional manuals in paper or

electronic form. You may also receive an MTS System Documentation CD. It contains an
electronic copy of the manuals that pertain to your test system, such as:
Hydraulic and mechanical component manuals
Assembly drawings
Parts lists
Operation manual
Preventive maintenance manual
Controller and application software manuals are typically included on the software CD distribution disc(s).
Series 249G2 Swivels Preface
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Conventions

Conventions

Documentation Conventions

The following paragraphs describe some of the conventions that are used in your MTS manuals.
Hazard conventions Hazard notices may be embedded in this manual. These notices contain safety
information that is specific to the activity to be performed. Hazard notices immediately precede the step or procedure that may lead to an associated hazard. Read all hazard notices carefully and follow all directions and recommendations. Three different levels of hazard notices may appear in your manuals. Following are examples of all three levels.
Note For general safety information, see the safety information provided with
your system.
Danger notices indicate the presence of a hazard with a high level of risk which, if ignored, will result in death, severe personal injury, or substantial property damage.
Warning notices indicate the presence of a hazard with a medium level of risk which, if ignored, can result in death, severe personal injury, or substantial property damage.
Caution notices indicate the presence of a hazard with a low level of risk which, if ignored, could cause moderate or minor personal injury or equipment damage, or could endanger test integrity.
Notes Notes provide additional information about operating your system or highlight
easily overlooked items. For example:
Note Resources that are put back on the hardware lists show up at the end of
the list.
Special terms The first occurrence of special terms is shown in italics.
Illustrations Illustrations appear in this manual to clarify text. They are examples only and do
Electronic manual
conventions
Preface
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not necessarily represent your actual system configuration, test application, or software.
This manual is available as an electronic document in the Portable Document File (PDF) format. It can be viewed on any computer that has Adobe Acrobat Reader installed.
Series 249G2 Swivels
Documentation Conventions
Hypertext links The electronic document has many hypertext links displayed in a blue font. All
blue words in the body text, along with all contents entries and index page numbers, are hypertext links. When you click a hypertext link, the application jumps to the corresponding topic.
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