LG LM-Q910UM User Guide

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FRANÇAIS ENGLISH

USER GUIDE

LM-Q910UM

MFL71380001 (1.0)

www.lg.com

About this user guide

ENGLISH

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Centre. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG licence agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

Custom-designed Features

6 Video recording features

9Sound quality and effects features

10Google Assistant

11Fingerprint recognition

14Notes on Water Resistant Properties

Basic Functions

18Product components and accessories

19Parts overview

22Turning the power on or off

23Installing the SIM card and memory card

25 Removing the memory card

25 Battery

27 Touch screen

30 Home screen

36Screen lock

37Taking screenshots

38Copy and Paste

38Do not disturb

Useful Apps

40Installing and uninstalling apps

41App Shortcuts

42Phone

46Messaging

47Camera

51Photos

54Contacts

56Clock

57E-mail

58FM Radio

59Google apps

Settings

63	Settings
63	Network & Internet
68	Connected devices

72Apps & notifications

73Battery

74Display

75Sound

76Storage

76Security & location

77Accounts

77 Accessibility

79 Google

79 System

Appendix

84 Language Settings

84 Phone software update

86Anti-Theft Guide

87Open Source Software Notice Information

87Regulatory information(FCC/IC ID number, etc.)

88Trademarks

89Laser safety statement

90More information

91FAQ

For Your Safety

Safety Guidelines

120LIMITED WARRANTY STATEMENT

Table of contents

Custom-designed

Features

Video recording features

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

Tap and swipe up on the Home screen, then tap Steady recording.

• See Starting the camera for details.

• This feature is available only in specific modes.

Google Lens

You can get more information or take action on items around you using Google Lens, like landmarks, posters, restaurant menus, animals, flowers, or barcodes, directly in your device.

For example, when you use Google Lens on a:

•Business card: You can save the phone number or address to a contact.

•Book: You can get reviews and other details about it.

•Landmark or building: You can get more details about it.

•Painting in a museum: You can get details about it.

•Plant or animal: You can learn more about it.

•Flyer or event billboard: You can add that event to your calendar.

• Google Lens is available only when your device is connected to the internet. If you use mobile data, you may be charged for data usage, depending on your pricing plan.

Custom-designed Features

Use Google Lens

1Tap and swipe up on the Home screen, then tap Google Lens.

2Point your camera at an item.

3To get details or take action:

•Tap the item on your screen.

•To select text: Tap a word, then tap it again and drag the blue dots. Tap Speak. Ask a question or say a command, like:

•What is this?

•Call this

•Add this to Google Keep

Custom-designed Features

AI CAM

You can effectively take photos or record videos since the camera recognizes the object when taking a photo or recording a video.

1Tap and swipe up on the Home screen.

2Tap AI CAM.

3When the object is recognized, the best effect for the scene is applied.

•To apply other effects, tap the scene icon.

•Portrait, pets, foods, sunrise, sunset, scenery, city view, flowers, etc, total 8 categories can be recognized automatically.

Portrait

Sunset

Flower

• The result of the scene recognition may differ depending on the illumination or the location of the subject while taking photos. Keywords do not appear on the actual photos or videos.

•This feature is available only when the front and rear cameras are in the Auto mode.

Custom-designed Features

Sound quality and effects features

DTS:X 3D Surround

You can play a song or video in three-dimensional, immersive and vivid sound. Connect to an earphone or other external audio devices to use this feature.

1Tap and swipe up on the Home screen.

2Tap Settings Sound Sound quality and effects DTS:X 3D Surround, then tap to activate this feature.

Adjusting the sound direction

You can adjust the sound direction as desired.

1Tap and swipe up on the Home screen.

2Tap Settings Sound Sound quality and effects DTS:X 3D Surround.

3Select sound direction.

Custom-designed Features

Google Assistant

Google Assistant overview

You can launch or use desired apps with your voice.

• To use this feature, first connect to the network and sign in to your Google Account.

•This feature may not work properly or voice recognition accuracy may decrease in areas where Wi Fi or mobile network signal strength is weak.

Launching Google Assistant

1Press and hold from the Home screen to launch Google Assistant.

2Tap GET STARTED.

3Follow the on-screen instructions and say “Ok Google”.

•The device saves your voice data for recognition.

• When a similar voice or your recorded voice is used, the screen may be unlocked.

•You need to unlock the device by using the specified method after failing to unlock the device with voice recognition. See Setting a screen lock for details.

Custom-designed Features

Launching Google Assistant with your voice

1Say “Ok Google” when the screen is turned off or locked.

2Say a command or question when “Hi, how can I help?” appears on the screen.

Launching Google Assistant from the Home screen

1Touch and hold on the Home screen.

2Say a command or question when “Hi, how can I help?” appears on the screen.

• Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

•To unlock the screen.

•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint.

•If the device cannot detect your fingerprint, or you forgot the value specified for registration, visit the nearest LG Customer Service Centre with your device and ID card.

Custom-designed Features

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

•Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

•A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1Tap and swipe up on the Home screen.

2Tap Settings Security & location Fingerprint.

• A lock screen must be set in order to be able to use this feature.

•If the screen lock is not active, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

Custom-designed Features

3Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

• Gently press the fingerprint sensor so that the sensor can recognize your fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor.

4Follow the on-screen instructions.

•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

5When the fingerprint registration is done, tap Done.

•Tap Add fingerprint to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap and swipe up on the Home screen.

2Tap Settings Security & location Fingerprint.

3Unlock according to the specified lock method.

4From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Custom-designed Features

Notes on Water Resistant Properties

This product is water and dust resistant in compliance with the Ingress Protection rating IP68.

Your product has undergone testing in a controlled environment and is proven to be water and dust resistant in certain circumstances (meets the requirements of classification IP68 as described by the international standard IEC 60529 - Degrees of Protection provided by Enclosures [IP

Code]; test conditions: 15-35 ºC, 86-106kPa, 1.5 meter, for 30 minutes).

Do not expose the device in conditions that are different from the test conditions. Results may vary in actual use.

WARNING

Despite a rating of IP68, your device is not impervious to conditions not tested in LG’s controlled environment. Please note that any damages that occur due to such causes changes the colour of the LDI (Liquid Damage

Indicator).If the colour of LDI located inside the product changes, the product is to be considered ineligible for any free-of-charge repair services provided under the product’s limited warranty.

Avoid exposing the product to environments with excessive dust or moisture. Do not use the product in the following environments.

Do not immerse the product in any liquid chemicals (soap, etc.) other than water.

Do not immerse the product in salt water, including seawater.

Do not immerse the product in a hot spring.

Do not swim with this product.

Custom-designed Features

Do not place the product directly on sand (such as at a beach) or

mud.

Do not immerse your product in water deeper than approximately 1.5 meters.

Do not immerse your product in water for longer than 30 minutes.

•If your product becomes wet be sure to wipe the microphone, speaker, and stereo jack with a dry cloth before use.

•Should your product or your hands become wet, dry them before handling the product.

•Do not use the product in places where it may be sprayed with high pressure water (e.g. near a faucet or shower head) or submerge it in water for extended periods of time, as the product is not designed to withstand high water pressure.

•This product is not resistant to shock. Do not drop the product or subject it to shock. Doing so might damage or deform the main unit, causing water leakage.

•The product’s water and dust resistant features may be damaged by dropping or receiving an impact.

•If the product gets wet, use a clean, soft cloth to dry it thoroughly.

•The touch screen and other features may not work properly if the device is used while wet.

•Your product is water resistant only when the SIM/Memory card tray is properly inserted into the product.

•Do not open or close the SIM/Memory card tray while the product is wet or immersed in water. Exposing the open tray to water or moisture may damage the product.

•The SIM/Memory card tray contains rubber [packing] to help prevent dust, water, or moisture from entering the product. Do not damage the rubber [packing] as this may allow dust, water, or moisture to enter your product and cause damage.

Custom-designed Features

•Failure to follow the provided instructions may invalidate your device’s limited warranty.

•If the device is wet, the LDI located inside the device changes in colour. In this case, the device is ineligible for any free-of-charge repair services provided under the device’s limited warranty.

•Despite a rating of IP68, your device is not completely impervious to water in any situation.

Custom-designed Features

Basic Functions

Product components and accessories

The following items are included with your device.

•	Device	•	Quick Start Guide
•	USB cable	•	Ejection pin

•Charger

•The items described above may be optional.

•The items supplied with the device and any available accessories may vary depending on the area and service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

•Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Centre.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional items, contact an LG Customer Service Centre.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

•Device specifications may vary depending on the area or service provider.

•Remove the protective film from the Fingerprint sensor before use of the fingerprint recognition feature.

Basic Functions

Parts overview

LED lamp

Proximity/Ambient light sensor

Volume keys (+/-)

Microphone

Earpiece

Front camera lens

Power/Lock key

Google Assistant key

Touch screen

	Stereo headset jack	Charger/USB cable port
	Flash	SIM/Memory card tray
	Flash	Rear camera lens
		Rear camera lens
	Fingerprint sensor	Laser detection auto-focus
	Fingerprint sensor
		NFC area

Speaker

Microphone

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

Basic Functions

•Proximity/Ambient light sensor

-- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

-- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

•Laser detection auto-focus

-- Detect the distance from the camera to your subject for automatic focusing.

-- Quickly focus on closer or farther objects when you use the rear camera to take photos.

•Volume keys

-- Adjust the volume for ringtones, calls or notifications.

-- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

•Power/Lock key

-- Briefly press the key when you want to turn the screen on or off.

-- Press and hold the key when you want to select a power control option.

•Google Assistant key

-- Your device has the Google Assistant built-in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone. Press and hold the key to quickly talk to your Assistant. Double tap to open Google Lens.

-- Activate Google assistant. See the Google Assistant for details.

Basic Functions

•Fingerprint sensor

-- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See Fingerprint recognition overview for details.

• Some functions may be restricted for access, depending on the device specifications.

•The rear of the device includes a built-in NFC antenna. Be cautious when handling the device to avoid damaging or covering the NFC antenna.

•Do not put heavy objects on the device or sit on it. Failure to do so may damage the touch screen.

•Screen-protective film or accessories may interfere with the proximity sensor.

•If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

Good example

Bad example

Microphone

Do not cover the microphone.

Basic Functions

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

1Press and hold the Power/Lock key and the Volume Down (-) key at the same time until the power is turned off.

2When the device is restarted, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

•Power off: Turn the device off.

•Restart: Restart the device.

•Screenshot: You can take screenshots of the current screen you are viewing.

Basic Functions

Installing the SIM card and memory card

Insert the SIM card from your mobile service provider and the separately purchased memory card into the device.

• In order for the water-resistant and dust-resistant features to work effectively, the card tray must be inserted correctly.

1Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.

2Place the SIM card or memory card on the card tray and then insert the card tray into the device in the direction of the arrow.

Memory card

(optional-sold separately) SIM card

Basic Functions

• This device supports only Nano SIM cards.

Nano Micro Standard

•For problem-free performance, it is recommended to use the phone with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

•Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.

•Be careful not to damage the SIM card when you insert or remove it.

•When you insert the SIM card or memory card, place it on the card tray correctly.

•When you insert the card tray back into the device, insert it horizontally in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.

•Insert the SIM card with the gold-coloured contacts facing downwards.

•Be sure to insert the SIM card into the device by following the instructions in the user manual.

•If you insert or remove the card tray from the device, be careful not to let water or other liquids enter into the card tray. If a wet card tray or card is inserted into the device, your device may get damaged.

•Memory card is an optional item.

•Frequent writing and erasing of data may shorten the memory card lifespan.

•Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions

Removing the memory card

Unmount the memory card before removing it for safety.

1Tap and swipe up on the Home screen.

2Tap Settings Storage .

3Insert the ejection pin into the hole in the card tray and then pull out the card tray from the device.

4Remove the memory card from the card tray.

5Insert the card tray back into the slot.

• Do not remove the memory card while the device is transferring or accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Charging the battery

Before using the device, fully charge the battery.

Charge the device with the USB Type-C cable.

Charging cable terminal

Basic Functions

• Do not use the external terminal, charging cable or gender for the device in presence of moisture. This may cause fire, electric shock, injury, or device malfunction. If there is moisture, stop using the device immediately and remove the moisture completely.

•Make sure to use the USB cable provided with your device.

•Make sure to use an LG-approved charger and charging cable. Charging the battery with a third-party charger may cause the battery to explode or may damage the device.

•Your device has an internal rechargeable battery. For your safety, do not remove the embedded battery.

•Using the device when it is charging may cause electric shock. To use the device, stop charging it.

• Remove the charger from the power socket after the device is fully charged. This prevents unnecessary power consumption.

•A charging adapter that supports fast charging is included with the product.

•Do not use third party chargers with your device as they may not support fast charging and may cause damage to your device.

•Another way to charge the battery is by connecting a USB cable between the device and a desktop or laptop computer. This may take a longer time than plugging the adapter to a wall outlet.

•Do not charge the battery by using a USB hub that is unable to maintain the rated voltage. Charging may fail or unintentionally stop.

Precautions when using the device

•Make sure to use the USB cable provided; do not use third party USB cables or chargers with your device. The LG limited warranty does not cover the use of third party accessories.

•Failure to follow the instructions in this guide and improper use may damage the device.

Basic Functions

Using the battery efficiently

Battery lifespan may decrease if you keep many apps and functions running simultaneously and continuously.

Cancel background operations to increase battery life. To minimize battery consumption, follow these tips:

•Turn off the Bluetooth® or Wi-Fi network function when not using them.

•Set the screen timeout to as short a time as possible.

•Minimize the screen brightness.

•Set a screen lock when the device is not used.

•Check the battery level while using any downloaded apps.

Touch screen

You can familiarize yourself with how to control your device by using touch screen gestures.

Tapping

Lightly tap with your fingertip to select or run an app or option.


Basic Functions	27

Touching and holding

Touch and hold for several seconds to display a menu with available options.

Double-tapping

Tap twice quickly to zoom in or out on a web page or map.

Dragging

Touch and hold an item, such as an app or widget, then move your finger to another location in a controlled motion. You can use this gesture to move an item.

Basic Functions

Swiping

Touch the screen with your finger and move it quickly without pausing. You can use this gesture to scroll through a list, a web page, photos, screens, and more.

Pinching and spreading

Pinch two fingers to zoom out such as on a photo or map. To zoom in, spread your fingers apart.

• Do not expose the touch screen to excessive physical shock. You might damage the touch sensor.

Basic Functions

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