LG LM-Q730TM User Guide

4 (2)

ENGLISH

USER GUIDE

LM-Q730TM

Copyright ©2020 LG Electronics Inc. All rights reserved.

MFL71718301 (1.0)

www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

Descriptions are based on the device default settings.

Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact the LG Authorized Service Center. For user-installed apps, please contact the relevant service provider.

Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

Additional charges may incur for data services, such as messaging, uploading, downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Failure to follow the instructions in this guide and improper use may damage the device.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

 

2

Table of contents

01

Custom-designed

Features

6Using the Stylus Pen

7Camera features

8Gallery features

11Google Assistant

12Fingerprint recognition

16Multi-tasking feature

02

Basic Functions

22Product components and accessories

23Parts overview

26Turning the power on or off

27Installing the SIM card and memory card

30 Removing the memory card

30 Charging the battery

32 Touch screen

34 Home screen

42 Screen lock

46Memory card encryption

47Entering text

55 Do not disturb

03

Useful Apps

57 Installing and uninstalling apps

59App Shortcuts

60Phone

64Messages

65Camera

75Gallery

78Chrome

79Google apps

81QuickMemo+

84Contacts

86Clock

88Music

89Calculator

89Game Launcher

89Audio Recorder

90FM Radio

90LG ThinQ

Table of contents

3

90Smart cleaning

91LG Mobile Switch

91LG SmartWorld

04

Settings

93 Settings

93 Network & internet

100 Connected devices

103Sound

104Notifications

105Display

106Wallpaper & theme

106Lock screen & security

108Privacy

109Location

109Extensions

111Apps

112Battery

113Storage

113Accounts

113Digital Wellbeing & parental controls

114Google

114

System

118

Accessibility

05

Appendix

121LG Language Settings

121LG Bridge

122Phone software update

124Anti-Theft Guide

125Open Source Software Notice Information

125Regulatory information (FCC ID number, etc.)

126Trademarks

127Laser Safety Statement

129FAQ

06

For Your Safety

07

LIMITED WARRANTY USA

Table of contents

4

01

Custom-designed

Features

Using the Stylus Pen

You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.

: Hides/displays the Pen Pop options. Touch and hold the icon to delete or move it.

: Opens the Pop Memo feature to allow you to write a memo.

: Opens the screen recorder to create an animated GIF file. After adjusting the size and location of the frame, tap . You can record up to 15 seconds.

: Opens Draw chat to allow you to draw and share with others. When you start drawing, it automatically records. Tap to save your drawing. Then, tap to share it. The drawing chat file will be saved as a GIF in Gallery.

: On a screen where you are entering text, you can enter the text using the pen. (Network connection is required.)

: You can instantly take notes using the stylus pen.

Custom-designed Features

6

Camera features

Portrait

You can create an artistic portrait photo, whereby the subject is in focus and the background is blurred. You can also edit the image by applying lighting or color effect to the background.

While taking a photo, keep the distance to your subject to 1.3 ~ 5 feet.

This feature is not available if the surroundings are too dark.

1On the home screen, tap , and tap Portrait.

2Drag the slide bar to the left or right to adjust the blur strength.

Adjust blur strength.

3 When Portrait is available appears on the screen, tap to take a photo.

The Portrait feature may not work if the camera cannot recognize the subject.

Custom-designed Features

7

Gallery features

Creating a movie

You can create a new movie by putting images and videos together.

1On the home screen, tap , select an album, then tap Create movie.

2Select images or videos for your movie and tap Next.

3Edit the selected images and videos and then tap Save.

Custom-designed Features

8

Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, or change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

A maximum of 50 images and videos can be used to create a video.

The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.

This feature may not support some image or video formats.

Custom-designed Features

9

Making a GIF

You can easily make a GIF file using recorded video.

1At the desired starting point while watching a video, tap .

2Select the length of the GIF you want to create.

GIF is generated for the time selected from the current time.

For videos less than 5 seconds, GIF images are automatically generated for the remaining time.

You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

Custom-designed Features

10

Google Assistant

Google Assistant overview

Your device has the built-in Google Assistant feature. Find answers and get things done while on-the-go.

To use this feature, first connect to the network and sign in to your Google Account.

Sign in

1Press the Google Assistant key on the left side of the device to launch

Google Assistant.

2Tap GET STARTED.

3Follow the on-screen instructions.

The device saves your voice data for recognition.

4Set whether to use the voice match unlock function.

If you use the voice match unlock function, you can unlock the device even when the device screen is turned off or the device is charging by saying “OK Google” or “Hey Google”.

For stronger security, it is advisable to use Pattern, PIN, or Password.

When a similar voice or your recorded voice is used, the screen may be unlocked.

To use this feature, tap Settings Lock screen & security Secure lock settings Smart Lock, and then use the screen lock method you set to unlock the device. Tap Voice Match, then tap Access with Voice

Match , then enter the currently used unlock method again. Note that Swipe is excluded.

You need to unlock the device by using the specified method if you fail to unlock the device with voice recognition. See Setting a screen lock for details.

5 Tap Save.

Custom-designed Features

11

Accessing by Voice

1When the home screen is turned off or locked, say “OK Google” or

“Hey Google”.

2When the Google Assistant screen appears, say a command or ask a question.

Accessing from Home Screen or Any Other Screen

1Press the Google Assistant key on the left side of the device.

2Say a command or question when you see on the bottom of the screen.

Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

To unlock the screen.

To view locked contents in Gallery and QuickMemo+.

Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

Custom-designed Features

12

Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. For added security, set the screen lock using a pattern, PIN or Password.

If the device cannot detect your fingerprint, or you forget the value specified for registration, contact the LG Authorized Service Center with your device and ID card.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

Custom-designed Features

13

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1On the home screen, tap Settings Lock screen & security Fingerprints.

This feature is available only when the screen lock is set. -- Lock the device with a pattern, PIN or password.

If the screen lock is not set, enable it by following the on-screen instructions. See Setting a screen lock for details.

2Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

3Follow the on-screen instructions.

Repeat scanning the fingerprint by moving your finger little by little until the fingerprint is registered.

4When the fingerprint registration is done, tap OK.

Tap Add more to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As a preventative measure, register multiple fingerprints.

Custom-designed Features

14

Managing fingerprints

You can edit or delete registered fingerprints.

1On the home screen, tap Settings Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Unlocking the screen with a fingerprint

You can unlock the screen or view locked content by using your fingerprint.

1On the home screen, tap Settings Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

Screen lock: Unlock the screen with a fingerprint.

Content lock: Access contents you have locked in Gallery and QuickMemo+ with a fingerprint.

Custom-designed Features

15

Multi-tasking feature

Recent Uses Screen

Swipe the Home button upward and hold to view the recent use history.

Pop-up window

You can open multiple apps on the screen and easily switch between them at any time.

1Swipe up on from the bottom of the screen.

2Tap the app icon on the top left of the app screen and select Pop-up window.

If you tap the app icon, the App info, Multi window, Pop-up window and Pin app options appear.

3The app appears in the form of a pop-up window on the screen.

This feature may not be available in some apps or screens.

Custom-designed Features

16

Using the pop-up window

: Minimizes the pop-up window. The pop-up window is minimized into the app icon floating on the screen, which can be moved anywhere you want.

: Expands the app to full screen.

: Closes the app.

To move the pop-up window: Drag the top of the pop-up window.

To adjust the size of the pop-up window: Drag the left, right or bottom edge of the pop-up window.

You can open up to 5 apps using the pop-up windows.

To select an app from the opened apps, tap one of the pop-up windows. The selected pop-up window comes to the front.

Pop-up windows cannot be moved to the status bar or navigation bar area.

Custom-designed Features

17

Using the app folder for pop-up windows

If you tap on the pop-up window, the pop-up window is minimized into the app icon.

You can move the app icon anywhere you want by dragging it.

If two or more pop-up windows are minimized, the app folder is created to contain the app icons.

The recently-used app icon is used as the app folder icon. If you tab the icon, all the icons for the minimized pop-up windows appear in the app folder.

Custom-designed Features

18

Pop-up windows apps folder

If you touch and hold the app folder for pop-up windows and drag the app folder into Remove, the app folder will be removed.

To remove one of the apps from the app folder, open the app folder and drag the app icon out of the app folder.

Custom-designed Features

19

Multi window

When using Gestures navigation (by default)

1Swipe up and hold on from the bottom of the screen.

Recently-used apps appear.

If you tap the app icon, the App info, Multi window, Pop-up window and Pin app options appear.

2Tap the app icon on the top left of the app to be displayed in the multiwindow and select Multi window.

The selected app appears at the top half of the screen.

3Tap the other app to be displayed in the multi window.

The selected app appears at the bottom half of the screen.

When using Buttons only navigation

1Tap on the navigation bar.

Recently-used apps appear.

If you tap the app icon, the App info, Multi window, Pop-up window and Pin app options appear.

2Tap the app icon on the top left of the app to be displayed in the multiwindow and select .

The selected app appears at the top half of the screen.

3Tap the other app to be displayed in the multi window.

To adjust the size of the split screen, drag the bar on the center of the screen.

To deactivate the multi window feature, drag the center bar up or down to the end of the screen.

The multi window feature is not supported in some LG apps or apps downloaded from the Play Store.

Custom-designed Features

20

02

Basic Functions

Product components and accessories

The following items are included with your device.

Device

Important Information Booklet

USB cable

Ejection pin

Charger

 

 

The items supplied with the device and any available accessories may vary depending on the area and service provider.

Do not use unapproved USB cables or chargers with your device. The LG limited warranty does not cover damage caused by the use of third party accessories.

Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact the LG Authorized Service Center.

If any of these basic items are missing, contact the dealer from which you purchased your device.

To purchase additional basic items, contact the LG Authorized Service Center.

To purchase optional items, contact the LG Authorized Service Center for available dealers.

Some items in the product box are subject to change without notice.

The appearance and specifications of your device are subject to change without notice.

Device specifications may vary depending on the area or service provider.

Be sure to use authentic accessories provided by LG Electronics. Using third-party accessories may damage the device or cause malfunctions.

Remove the protective film from the Fingerprint sensor before using the fingerprint recognition feature.

Basic Functions

22

Parts overview

Proximity/Ambient light

Earpiece

sensor

 

Front camera lens

 

Volume keys (+/-)

Power/Lock key

Google Assistant key

Touch screen

 

Nano-SIM/Memory card

 

tray

 

Stereo headset jack

Stylus Pen

 

Microphone

Rear camera lenses

 

 

Flash

 

Fingerprint sensor

 

NFC area

Speaker Microphone

Charger/USB cable port

Basic Functions

23

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove the back cover. Doing so may severely damage the battery and device, which could cause overheating, fire, and injury.

Press and hold the volume down key and Power/Lock key at the same time for a second to take a screenshot.

Proximity/Ambient light sensor

-- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

-- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

Volume keys

-- Adjust the volume for ringtones, calls or notifications.

-- While using the Camera, gently press a Volume key to take a photo. To take continuous photos, press and hold the Volume key.

-- Press the Volume Down key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up key twice to launch Screen-off memo.

Power/Lock key

-- Briefly press the key when you want to turn the screen on or off.

-- Press and hold the key when you want to select a power control option.

Google Assistant key

-- Your device has Google Assistant built in. Find answers and get things done while on-the-go. To get started, just tap the Google Assistant key on the side of the phone.

-- Activate Google assistant. See Google Assistant for details.

Basic Functions

24

Stylus pen

-- Operate the device with the stylus pen included, or your finger.

To insert the pen into the device, align the pen with the device as shown in the picture below and push it until it clicks.

Some functions may be restricted for access, depending on the device specifications.

Do not put heavy objects on the device or sit on it. Doing so may damage the touch screen.

Screen-protective film or accessories may interfere with the proximity sensor.

If your device is wet or is being used in a humid place, the touch screen or buttons may not function properly.

Basic Functions

25

Hold the device correctly as shown below. If you cover the microphone hole with a hand, finger, or protective case while using the device, you may sound unclear during a call.

Good example

Bad example

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Do not cover the microphone.

Microphone

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

When the device is turned on for the first time, initial configuration takes place. The first booting time for the smart phone may be longer than usual.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Basic Functions

26

Restarting the device

When the device is not working properly or does not respond, restart it by following the instructions below.

1Press and hold the Power/Lock key and the Volume Down key at the same time until the power is turned off.

2When the device restarts, release the key.

Power control options

Press and hold the Power/Lock key, then select an option.

Power off: Turn the device off.

Power off and restart: Restart the device.

Installing the SIM card and memory card

Insert the SIM card provided by your mobile service provider to start using your device.

Be careful with the ejection pin since it has a sharp edge.

1 Insert the ejection pin into the hole on the card tray.

Basic Functions

27

LG LM-Q730TM User Guide

2 Pull out the card tray.

3Put the SIM card (and a memory card; optional-sold separately) on the card tray with the gold-colored contacts facing downwards.

for SIM card

for memory card (optional-sold separately)

Basic Functions

28

4 Insert the card tray back into the slot.

This device supports only Nano SIM cards.

For problem-free performance, it is recommended to use the device with the correct type of SIM card. Always use a factory-made SIM card supplied by the service provider.

Do not lose your SIM card. LG is not responsible for damage and other issues caused by loss or transfer of a SIM card.

Be careful not to damage the SIM card when you insert or remove it.

When you insert the card tray back into the device, insert it horizontally in the direction of arrow as shown in the figure. Make sure that the card placed on the card tray does not move out of its position.

Frequent writing and erasing of data may shorten the memory card lifespan.

Some memory cards may not be fully compatible with the device. If you use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

Basic Functions

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