LG LM-Q710MS User Manual

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ENGLISH

USER GUIDE

LM-Q710MS

MFL70642401 (1.0)

www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

•Always use genuine LG accessories. The supplied items are designed only for this device and may not be compatible with other devices.

•Descriptions are based on the device default settings.

•Default apps on the device are subject to updates, and support for these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

•Modifying the device’s operating system or installing software from unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

•Some content and illustrations may differ from your device, depending on the area, service provider, software version, or OS version, and are subject to change without prior notice.

•Software, audio, wallpaper, images, and other media supplied with your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

•Additional charges may incur for data services, such as messaging, uploading,downloading, auto-syncing and location services. To avoid additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third parties.

CAUTION: Situations that may cause minor injury or damage to the device.

NOTE: Notices or additional information.

About this user guide

Table of contents

Custom-designed Features

6 Using the Stylus Pen

9 Camera features

11 Gallery features

17Google Assistant

18Fingerprint recognition

21Face recognition

25Multi-tasking feature

Basic Functions

28Product components and accessories

29Parts overview

32Turning the power on or off

33Installing the SIM card

36Inserting the memory card

37Removing the memory card

37Battery

39 Touch screen

42 Home screen

52 Screen lock

55Memory card encryption

56Taking screenshots

57Entering text

63 Content sharing

65 Do not disturb

Useful Apps

67Installing and uninstalling apps

68App trash

69App Shortcuts

70Phone

73Messaging

74Camera

88Gallery

91Chrome

92QuickMemo+

94Google apps

96Contacts

98Calendar

99 Calculator

99Audio Recorder

100FM Radio

100File Manager

100Smart cleaning

101LG Mobile Switch

101Downloads

102Clock

103Email

104Music

105LG SmartWorld

Settings

107 Settings

107 Network

117Sound

118Display

120General

Appendix

132LG Language Settings

132LG Bridge

133Phone software update

135Anti-Theft Guide

136Open Source Software Notice Information

136Regulatory information (FCC ID number, etc.)

137Trademarks

139 FAQ

For Your Safety

LIMITED WARRANTY STATEMENT

Table of contents

Custom-designed

Features

Using the Stylus Pen

You can create a memo using the stylus. With the Pen Pop feature, you can quickly access Memo apps when you pull the stylus pen out.

• : Hide/display the Pen Pop options. Touch and hold the icon to delete or move it.

• : Opens the Pop Memo feature to write a memo.

• : Opens the Capture+ feature to use the current screen image in a memo.

Custom-designed Features

• : Opens the screen recorder to create an animated GIF file. After adjusting the size and location of the frame, tap .

You can record up to 15 seconds.

Touch and drag this to move the recorder.

Tap to close the recorder.

Adjust the area of the recorder.

Custom-designed Features

• : Opens the magnifying window.

Tap to change the color contrast.

Tap to change the size of the

magnifying window.

Touch and drag this to move the magnifying window.

Tap to close the magnifying window.

• : Add a shortcut to an app of your choice. Touch and hold the newly added app to change the shortcut to another app.

Custom-designed Features

Camera features

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front camera.

Tap , then tap/to switch between the standard and wideangle.

• See Starting the camera for details.

QLens

You can do shopping, search image, or scan QR code by taking a photo with QLens.

1Tap, then tap QLens.

2Select a desired option among Visual Shopping, Visual Search and Scan QR code.

3Tap the screen to take a photo of an object you want to search or scan a QR code.

•The result will appear after a moment.

Custom-designed Features

• This feature is available only when your device is connected to a network. If you use mobile data, you may be charged for data usage, depending on your pricing plan.

•For Visual Shopping and Visual Search features, you can select the desired area from the image that you have taken, and then search it again.

•This feature is available only when the rear camera is in the Auto mode.

Portrait

You can take a sharp portrait by applying the camera lens blur effect.

1Tap , switch to the front camera, then tap Portrait.

2Tap to take a photo.

•To adjust blur strength, drag the slide bar up, down, left or right (depending on the orientation of the phone).

• This feature is not available if the surroundings are too dark.

•After applying this feature, touch and hold the the desired position on the preview screen to automatically apply the exposure value and focus. In this case, the Portrait feature and blur strength stay the same.

Flash Jump-Cut

You can create a GIF by taking photos at three second interval.

1Tap , then tap MODE Flash Jump-Cut .

2Tap to set the number of cuts you want to take.

Custom-designed Features

3 Tap to take photos.

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

Tap , then tap Steady recording.

• See Starting the camera for details.

• This feature is available only in specific modes.

Gallery features

Related content

You can edit and customize related content in Gallery.

1While viewing a picture preview, tap .

2When the icon related with the date or location where you took the photo appears, touch the screen.

•You can view the photos related with the date or location where you chose.

Custom-designed Features

• Tap to access additional options.

Making a video from the related content

You can gather related contents to make a video clip by tapping on the video displaying the date or location.

Select the theme and background music, adjust caption effects and order or add date and your signature and then tap SAVE.

• : Select the video theme.

-- To download the theme, tap .

• : Add background music or adjust the playback time. -- To select a file for the background music, tap .

-- To download a file for the background music, tap .

-- To adjust the volume of background music and original video, tap .

• : Select a font face.

-- To download a font, tap .

• : Change the order of files to play as a video. -- To add files, tap .

Custom-designed Features

•Download the VASSET app from the Play Store to add video themes, background music or font faces.

If you use mobile data without Wi-Fi connection, you may be charged for data usage.

Custom-designed Features

Creating a movie

You can create a new movie by putting images and videos together.

1Tap , select an album, then tap Create movie.

2Select images or videos for your movie and tap NEXT.

3Edit the selected images and videos and then tap SAVE.

Deleting files

You can select images or videos to delete from your video by tapping at the top right corner of its thumbnail.

Custom-designed Features

Adding files

You can select images or videos to add after tapping at the bottom of the screen. You can also select the images or videos you have already previously added.

• Touch and hold a file, and then tap another file for multiple selection.

Rearranging files

To rearrange the images and videos, touch and hold the file you want to move, then dragging it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time) by tapping .

Previewing a file

Check your new video before saving it by tapping . After the playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

•The playback time for an image is 3 seconds by default and it cannot be changed. Videos can be trimmed down to a minimum of 1 second.

•This feature may not support some image or video formats.

Custom-designed Features

Making a GIF

You can easily make a GIF file using recorded video.

1At the desired starting point while watching a video, tap .

2Select the length of the GIF you want to create.

•GIF is generated for the time selected from the current time.

•For videos less than 5 seconds, GIF images are automatically generated for the remaining time.

• You may use this feature solely for creative purposes. The use of this feature involving infringement of any other person’s rights, such as copyright or defamatory or offensive statements, may be subject to civil, criminal, or administrative liabilities and/or penalties under applicable laws. You shall not copy, reproduce, distribute, or otherwise make illegal use of any copyrighted materials without permission of the rightful owner or copyright holder. To the fullest extent permitted by applicable law, LG Electronics disclaims all expressed and implied warranties as well as liabilities associated thereto.

Custom-designed Features

Google Assistant

You can manage tasks, plan your day, get answers, and much more.

• To use this feature, first connect to the network and sign in to your Google account.

Launching Google Assistant

1Press and hold from the Home screen to launch Google Assistant.

2Tap GET STARTED.

3Follow the on-screen instructions to configure the voice settings.

•The device saves your voice data for recognition.

Launching Google Assistant with your voice

1Say “Ok Google” when the screen is turned on or locked.

2Say a command or question when Hi, how can I help?* appears on the screen.

Launching Google Assistant from the Home screen

1Touch and hold from the Home screen.

2Say a command or question when Hi, how can I help?* appears on the screen.

• Voice recognition accuracy may decrease if you speak with an unclear voice or in a noisy place. When you use the voice recognition feature, increase its accuracy by speaking with a clear voice in a quiet place.

*The Hi, how can I help? message may change depending on the software version.

Custom-designed Features

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

•To unlock the screen.

•To view locked contents in Gallery or QuickMemo+.

•Confirm a purchase by signing in to an app or identifying yourself with your fingerprint.

• Your fingerprint can be used by the device for user identification. Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To ensure security, set the screen lock using a pattern, PIN or Password.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

•Ensure that the fingerprint sensor is not damaged by a metallic object, such as coin or key.

•When water, dust or other foreign substance is on the fingerprint sensor or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before using the fingerprint sensor.

•A fingerprint may not be recognized properly if the surface of your finger has a scar or is not smooth due to being soaked in water.

•If you bend your finger or use the fingertip only, your fingerprint may not be recognized. Make sure that your finger covers the entire surface of the fingerprint sensor.

Custom-designed Features

•Scan only one finger for each registration. Scanning more than one finger may affect fingerprint registration and recognition.

•The device may generate static electricity if the surrounding air is dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object, such as coin or key, to remove static electricity before scanning fingerprints.

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

1 Tap Settings General Lock screen & security Fingerprints.

• This feature is available when the screen lock is set. -- Lock the device with a pattern, PIN or password.

•If the screen lock is not set, configure the lock screen by following the on-screen instructions. See Setting a screen lock for details.

2Locate the fingerprint sensor on the back of the device and gently put your finger on it to register the fingerprint.

• Ensure that your fingertip covers the entire surface of the sensor.

Custom-designed Features

3Follow the on-screen instructions.

•Repeat scanning the fingerprint by moving your finger little by little until the fingerprint registers.

4When the fingerprint registration is done, tap OK.

•Tap ADD MORE to register another fingerprint. If you register only one fingerprint and the corresponding finger is not in a good condition, the fingerprint recognition may not work well. As the preventive measure against this kind of situation, register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3From the fingerprint list, tap a fingerprint to rename it. To delete it, tap .

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint.

1Tap Settings General Lock screen & security Fingerprints.

2Unlock according to the specified lock method.

3On the fingerprint settings screen, activate the desired function:

•Screen lock: Unlock the screen with a fingerprint.

•Content lock: Access contents you have locked in Gallery and QuickMemo+ with a fingerprint.

Custom-designed Features

Face recognition

Face recognition overview

You can unlock the screen by using face recognition.

• This feature may be more vulnerable to security than the other screen locks, such as a Pattern, PIN, and Password.

•When a similar face or a photo of your face is used, the screen may be unlocked.

•The recognized facial data is securely stored in your device.

•If the device cannot detect your face, or you forgot the screen lock set for your device, visit the nearest LG Customer Service Center with your device and ID card.

•To save power, the face recognition feature will not work when the battery level is below 5%.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To increase its accuracy, check the following before using the device.

•When your face is covered with a hat, eyeglasses, or mask, or your face is significantly different due to heavy makeup or beard.

•When there are fingerprints or foreign substances on the front of the camera lens, or your device cannot detect your face due to excessively bright or dark conditions.

Custom-designed Features

Registering facial data

Before using the face recognition feature, register your facial data on your device.

1Tap Settings General Lock screen & security Face Recognition.

• To use this feature, the screen lock must be set with a Pattern, PIN, or Password.

•When the screen lock is not set, register the data by following the on-screen instructions. See Setting a screen lock for details.

2Raise your device in the front of your eyes.

3Register your face by following the on-screen instructions.

•Register your face in a room that is not too bright or dark.

•Position your entire face inside the guideline on the screen, and then adjust it by slowly moving up, down, left, or right.

4When the face registration is done, tap OK.

Unlocking the screen with your face

You can unlock the screen with your face instead of a Pattern, PIN, or Password.

1Tap Settings General Lock screen & security Select screen lock.

2Unlock the screen according to the specified method.

3Tap Allow face recognition to allow you to unlock the screen using facial recognition.

Custom-designed Features

Improving the face recognition

You can add facial data in various conditions to improve face recognition.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Select Improve face recognition.

4Register your face by following on-screen instructions.

5When the face registration is done, tap OK.

Deleting facial data

You can delete the registered facial data and register it again if the face recognition does not work properly.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Select Delete face to delete the facial data.

Unlocking the screen with your face when the screen is turned off

With the screen turned off, raise the device in front of your face to unlock the screen.

To deactivate this feature, follow the instruction below.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Drag Allow when screen is off to deactivate the feature.

•Face Recognition feature is available only when the screen is locked.

Custom-designed Features

Swiping to unlock after face recognized

After your device recognizes your face, you must swipe the screen to unlock.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Drag Swipe to unlock after face recognized to activate the feature.

Enhancing the face recognition

You can prevent your device from being unlocked by photos, images, or videos.

1Tap Settings General Lock screen & security Face Recognition.

2Unlock the screen according to the specified method.

3Drag Advanced face recognition to activate the feature.

• Face Recognition speed may decrease when you activate this feature.

Custom-designed Features

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into multiple windows.

1Tap from the Home touch buttons.

•Recently-used apps appear.

2Tap at the top of the desired app to use the Multi-Window feature.

•The selected app appears at the top half of the screen.

You can also access this feature by doing the following:

1Touch and hold while using an app.

•Recently-used apps appear on the split screen.

2Tap at the top of the desired app to use the Multi-Window feature.

Custom-designed Features

• The selected app appears at the bottom of the screen.

• To deactivate the Multi-Window feature, touch and holdon the Home touch button.

•To adjust the size of the split screen, drag at the center of the screen.

•The Multi-Window feature is not supported by some LG apps and apps downloaded from the Play Store.

Overview screen

The Overview screen provides a preview of your recently-used apps.

To view the list of recently-used apps, tap on the Home touch buttons.

•Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window feature. You can also tap at the top of each app preview.

Custom-designed Features

Basic Functions

Product components and accessories

The following items are included with your device.

•	Device	•	Quick Start Guide
•	USB cable	•	Ejection pin
•	Charger

• The items supplied with the device and any available accessories may vary depending on the area and service provider.

•Always use genuine LG Electronics accessories. Using accessories made by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

•Some of the device parts are made of tempered glass. If you drop your device on a hard surface or subject it to severe impact, the tempered glass may be damaged. If this happens, stop using your device immediately and contact an LG Customer Service Center.

• If any of these basic items are missing, contact the dealer from which you purchased your device.

•To purchase additional basic items, contact an LG Customer Service Center.

•To purchase optional items, contact an LG Customer Service Center for available dealers.

•Some items in the product box are subject to change without notice.

•The appearance and specifications of your device are subject to change without notice.

•Device specifications may vary depending on the area or service provider.

•Be sure to use authentic accessories provided by LG Electronics. Using third-party accessories may damage the device or cause malfunctions.

•Remove the protective film from the Fingerprint sensor before using the fingerprint recognition feature.

Basic Functions

Parts overview

Proximity/Ambient light sensor

Front camera lens

Volume keys (+/-)

Nano-SIM/Memory card tray

Stereo headset jack

Microphone

Rear camera lens

Earpiece

Notification LED

Power/Lock key

Touch screen

Stylus pen

Flash

Fingerprint sensor

NFC area

Speaker	Microphone
	Charger/USB cable port

Basic Functions

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