32LT570H
43LT570H
49LT570H
Lodging Guest Interactive Pro:Centric ® TVs
Commercial Mode Setup Guide
Note: Selected features shown in this guide may not be available on all models.
EXPERIENCED INSTALLER
EZ-Manager Wizard pages 12 – 20
Custom Master TV Setup pages 36 – 38
Cloning Procedures pages 39 – 44
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© Copyright 2019 LG Electronics U.S.A., Inc. |
P/N: 206-4340 (Rev A) |
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For Customer Support/Service, please call:
1-888-865-3026
The latest product information and documentation is available online at:
www.lg.com/us/business
MODEL and SERIAL NUMBER
The model and serial numbers of this TV are located on the back of the cabinet. For future reference, LG suggests that you record those numbers here:
Model No._________________ Serial No._______________
WARNING
RISK OF ELECTRIC SHOCK
DO NOT OPEN
WARNING:
TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER (OR BACK). NO USERSERVICEABLE PARTS INSIDE. REFER TO QUALIFIED SERVICE PERSONNEL.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE.
WARNING:
This product contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. Wash hands after handling.
NOTE TO CABLE/TV INSTALLER:
This reminder is provided to call the cable TV system installer’s attention to Article 820-40 of the National Electrical Code (U.S.A.). The code provides guidelines for proper grounding and, in particular, specifies that the cable ground shall be connected to the grounding system of the building, as close to the point of the cable entry as practical.
REGULATORY INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION:
Do not attempt to modify this product in any way without written authorization from LG Electronics U.S.A., Inc. Unauthorized modification could void the user’s authority to operate this product.
COMPLIANCE:
The responsible party for this product’s compliance is: LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632, USA • Phone: 1-201-816-2000
Marketed and Distributed in the United States by LG Electronics U.S.A., Inc. 1000 Sylvan Avenue, Englewood Cliffs, NJ 07632
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© Copyright 2019 LG Electronics U.S.A., Inc. |
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IMPORTANT SAFETY INSTRUCTIONS
1.Read these instructions.
2.Keep these instructions.
3.Heed all warnings.
4.Follow all instructions.
5.Do not use this apparatus near water.
6.Clean only with dry cloth.
7.Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8.Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9.Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10.Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where it exits from the apparatus.
11.Only use attachments/accessories specified by the manufacturer.
12.Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination in order to avoid injury from tip-over.
PORTABLE CART WARNING
13.Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
14.Never touch this apparatus or antenna during a thunder or lightning storm.
15.Do not apply pressure on or scratch the TV panel during handling. Do not press against the TV panel with your hand or a sharp object such as a nail, pencil, or pen.
16.Power Cord
Caution: Check the TV specifications in the Owner’s Manual to determine power requirements.
Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer. Protect the power cord from physical or mechanical abuse, such as twisting, kinking, or pinching or being closed in a door or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.
Do not use a damaged or loose power cord. Be sure to grasp the plug when unplugging the power cord. Do not pull on the power cord to unplug the TV.
Do not stick metal objects or any other conductive material into the power cord. Do not touch the end of the power cord while it is plugged in.
17.Overloading
Do not connect too many appliances to the same AC power outlet as this could result in fire or electric shock. Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in fire or electric shock.
18.Outdoor Use/Wet Location
Warning: To reduce the risk of fire or electrical
shock, do not expose this product to rain,
moisture or other liquids.
Do not touch the TV with wet hands. Do not install this product near flammable objects such as gasoline or candles or expose the TV to direct air conditioning.
Do not expose to dripping or splashing and do not place objects filled with liquids, such as vases, cups, etc., on or over the apparatus (e.g., on shelves above the unit).
19.Grounding
(Except for devices that are not grounded) Ensure that you connect the earth ground wire to prevent possible electric shock (i.e., a TV with a three-prong grounded AC plug must be connected to a three-prong grounded AC outlet). If grounding methods are not possible, have a qualified electrician install a separate circuit breaker. Do not try to ground the unit by connecting it to telephone wires, lightning rods, or gas pipes.
20.Disconnect Device
The power plug is the disconnecting device. The power plug must remain readily accessible.
As long as this unit is connected to the AC wall outlet, it is not disconnected from the AC power source even if the unit is turned off.
(Continued on next page)
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IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
21.Outdoor Antenna Grounding
If an outside antenna or cable system is connected to the product, follow the precautions below.
An outdoor antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits or where it can come into contact with such power lines or circuits as death or serious injury can occur.
Be sure the antenna system is grounded so as to provide some protection against voltage surges and built-up static charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A. provides information with respect to proper grounding of the mast and supporting structure, grounding of the lead-in wire to an antenna-discharge unit, size of grounding conductors, location of antenna-discharge unit, connection to grounding electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
Ground Clamp |
Antenna Lead in Wire |
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Antenna Discharge Unit |
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(NEC Section 810-20) |
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Grounding Conductor |
Electric Service |
(NEC Section 810-21) |
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Equipment |
Ground Clamps |
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Power Service Grounding |
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Electrode System (NEC |
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Art 250, Part H) |
22.Cleaning
When cleaning, unplug the power cord and wipe gently with a soft cloth to prevent scratching. Do not spray water or other liquids directly on the TV as electric shock may occur. Do not clean with chemicals such as alcohol, thinners or benzene.
23.Transporting Product
Make sure the TV is turned off and unplugged and that all cables have been removed. It may take two or more people to carry larger TVs. Do not press against or put stress on the front panel of the TV.
24.Ventilation
Install the TV where there is proper ventilation. Do not install in a confined space such as a bookcase. Do not cover the TV with cloth or other materials (e.g., plastic) while it is plugged in. Do not install in excessively dusty places.
25.If you smell smoke or other odors coming from the TV or hear strange sounds, unplug the power cord, and contact an authorized service center.
26.Keep the product away from direct sunlight.
27.When mounting a TV on the wall, make sure that none of the electrical cabling bears any of the weight of the TV. Install in accordance with the manufacturer’s instructions.
28.Do not install this product on a wall if it could be exposed to oil or oil mist. This may damage the product and cause it to fall.
29.Do not allow an impact shock or any objects to fall into the product, and do not drop objects onto the screen.
30.Do not touch the ventilation openings, as they may become hot while the TV is operating. This does not affect the performance of the product or cause defects in the product.
31.Do not use high voltage electrical equipment near the TV (e.g., a bug zapper). This may result in product malfunction.
32.Dot Defect
This panel is an advanced product that contains millions of pixels. In a very few cases, you could see fine dots on the screen while you are viewing the TV. Those dots are deactivated pixels and do not affect the performance and reliability of the TV.
33.Generated Sound
“Cracking”: A cracking noise that occurs while the TV is on or when it is turned off is generated by plastic thermal contraction due to temperature and humidity. This noise is
common for products where thermal deformation is required.
Electrical circuit humming/panel buzzing: A low level noise is generated from a high-speed switching circuit, which supplies a large amount of current to operate a product. It varies depending on the product. This generated sound does not affect the performance and reliability of the product.
34.If the TV feels cold to the touch, there may be a small “flicker” when it is turned on. This is normal; there is nothing wrong with the TV. Some minute dot defects may be visible on the screen, appearing as tiny red, green, or blue spots. However, they have no adverse effect on the TV’s performance. Avoid touching the screen or holding your finger(s) against it for long periods of time. Doing so may produce some temporary distortion effects on the screen.
35.Displaying a still image for a prolonged period of time may cause image burn-in. Avoid displaying a fixed image on the
TV screen for an extended length of time.
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Table of Contents
Safety Warnings . . . . . . . . . . . . . . . . . 2 Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . 3 – 4 Table of Contents . . . . . . . . . . . . . . . . 5
Commercial Mode Overview . . . . . . . . . . 6 – 9 Setup Checklist . . . . . . . . . . . . . . . . 6 Pass-through Mode . . . . . . . . . . . . . . . 6 FTG Mode . . . . . . . . . . . . . . . . . . 7 Determining the TV Operating Mode . . . . . . . . 9
Pro:Centric Operation . . . . . . . . . . . . 10 – 11 Interactive Menu Features . . . . . . . . . . . . 10 Interactive Menu Navigation . . . . . . . . . . . 10 Pro:Centric Java Application Setup . . . . . . . . .11 EZ-Manager Wizard . . . . . . . . . . . . . 12 – 20 Before You Begin . . . . . . . . . . . . . . . 12 Initiate Configuration or Exit the EZ-Manager Wizard . 12 TV Configuration Options . . . . . . . . . . . . . 13 Zone and Room Number Assignments . . . . . . . 14 Configure Pro:Centric Settings . . . . . . . . . . 15 USB Configuration . . . . . . . . . . . . . . . 18 Ez Download Utility . . . . . . . . . . . . . 21 – 24 Before You Begin . . . . . . . . . . . . . . . 21 Accessing and Using the Ez Download Utility . . . . 21 Installer Menu . . . . . . . . . . . . . . . 25 – 35 Accessing the Installer Menu . . . . . . . . . . . 25 Navigating Within the Installer Menu . . . . . . . . 26 Modifying Installer Menu Settings . . . . . . . . . 26 Exiting the Installer Menu and Activating Settings . . . 26 Detailed Descriptions of Installer Menu Items . . . . 29
Custom Master TV Setup . . . . . . . . . . . 36 – 38 Before You Begin . . . . . . . . . . . . . . . 36 Clonable TV Setup Menu Features . . . . . . . . 36 Custom Master TV Setup Procedure . . . . . . . . 37 Cloning Procedures . . . . . . . . . . . . . 39 – 44 Exporting a Clone File . . . . . . . . . . . . . 39 Importing a Clone File . . . . . . . . . . . . . 41
Cloud Configuration Tool Overview . . . . . . . 45 – 50
Creating an FTG Configuration File . . . . . . . . 45 File Manager Web Page Overview . . . . . . . . 48 Channel Map Web Page Overview . . . . . . . . 49 Installer Menu Web Page Overview . . . . . . . . 50 IP Environment Setup . . . . . . . . . . . . 51 – 55 Accessing the IP Environment Menu . . . . . . . . 51 Configuring the Network Connection . . . . . . . . 51 Network Status . . . . . . . . . . . . . . . . 53 Pro:Centric Setup . . . . . . . . . . . . . . . 53
References
Remote Jack Pack / TV Connections & Setup . . . . . 56
Updating TV/PTC Software using a USB Memory
Device . . . . . . . . . . . . . . . . . . . 57 – 58
Downloading a Boot Logo Image using a USB
Memory Device . . . . . . . . . . . . . . . 59 – 60 Power Consumption Settings . . . . . . . . . . . 61 TV Aux Input Configuration . . . . . . . . . . . . 62 b-LAN Setup & Overview . . . . . . . . . . . . . 63 FTG Mode via EBL (Local Configuration) . . . . . 64 – 65 Auto Input(s) Sensing Feature . . . . . . . . . 66 – 67 RJP Model List & Input Auto-sensing Hierarchy . . . . 68 Restoring Factory Defaults on the TV(s) . . . . . . . 69 Using the TV Zoning Feature . . . . . . . . . . 70 – 72 LT570H Rear and Side Jack Panels . . . . . . . . . 73 External Stereo Speaker Specifications . . . . . . . 74 Installer Remote Control Typical Key Functions . . . . 75 TLT Communication Parameters . . . . . . . . . 76 – 82
Troubleshooting . . . . . . . . . . . . . . . 83 – 84 General Troubleshooting . . . . . . . . . . . . 83
Commercial Mode Check / FTG Operation Troubleshooting . . . . . . . . . . . . . . . . 84
Glossary of Terms . . . . . . . . . . . . . . . . 85
Document Revision History / Open Source Software
Notice . . . . . . . . . . . . . . . . . . . . 86 Back Cover . . . . . . . . . . . . . . . . . . 87
Notes
•Installer Menu content is intended for use primarily by qualified TV electronics technicians.
•Refer to the applicable Owner’s Manual and/or Easy Setup Guide for additional information on TV installation, specifications, maintenance, and safety instructions.
•Design and specifications subject to change without prior notice. This document provides examples of typical TV displays. Your displays may vary from those shown in this document.
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Commercial Mode Overview
This document describes how to set up LT570H Pro:Centric ® TVs for Commercial Mode operation. LG commercial TV functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the TV’s CPU, Protocol Translation Controller (PTC), or embedded b-LAN™ (EBL) module, or it resides in a Pro:Centric application or an external device from the solution provider.
These TV models support several different operational modes: LG’s Free-To-Guest (FTG) Mode via the TV CPU, FTG Mode via the TV’s EBL module, or Pass-through Mode (default). When in Pass-through Mode, these TV models can also be externally controlled via Multiple Protocol Interface (MPI) or TV-Link Tuner (TLT) interface (RS-232C).
Setup Checklist
Note: This document provides information specific to Commercial Mode operation. Refer to the Owner’s Manual and/or Easy Setup Guide for information on TV installation and hardware and cable connections.
Installation
__ Unpack TV and all accessories.
__ Install batteries in the Installer Remote. __ Install TV on VESA mount or stand.
Note: It may be advisable to make all cable connections before installing on VESA mount or stand, as appropriate.
Hardware Connections
__ Install any additional hardware as appropriate to your institution, LAN, etc.
Pass-through Mode
Cable Connections
__ Make all rear jack panel connections, as appropriate.
Commercial Mode Setup
__ Complete appropriate procedures as described in this document for Commercial Mode operation.
This mode allows you to configure individual TVs for Pro:Centric and/or FTG Mode via CPU operation. This mode also allows external control via either the GAME CONTROL/MPI port or the TLT (RS-232C) port on the TV rear jack panel.
There are two methods for configuring individual TVs that are currently in Pass-through Mode: either using the EZ-Manager Wizard or the Custom Master TV Setup procedure.
EZ-Manager Wizard
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options for configuring essential items for Pro:Centric operation and also provides an option for using a USB memory device to configure the TV. Use the Installer Remote to make selections and complete each step. See “EZ-Manager Wizard” on pages 12 to 20 for detailed information.
Custom Master TV Setup
The Custom Master TV Setup procedure enables you to create a customized Master TV Setup for Pass-through Mode or FTG Mode via CPU configuration purposes. Use the Installer Remote to configure Installer Menu items as required for TV operation and set up TV features (Channels, Picture, Sound, etc.). See “Custom Master TV Setup” on pages 36 to 38 for detailed information.
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Commercial Mode Overview (Cont.)
Installer Menu
To create a Master TV Setup, you will need to know how to access the commercial controller (PTC) Installer Menu and make changes to the default values as required. If necessary, familiarize yourself with the Installer Menu and how to make and save changes. See pages 25 to 35 for information on accessing the Installer Menu and for detailed descriptions of the Installer Menu items.
TV Setup Menus
On-screen setup menus control the features of the TV. Use the Installer Remote to access the TV setup menus, and set the TV features to the desired configuration for the end user.
Cloning
Cloning refers to the process of using a Master TV Setup to configure a Target TV. The Master TV’s clonable setup menu features should be configured as part of the Master TV Setup. If there are features in the Master TV’s setup—channel icons or labels, digital font options, etc.—that are not set or that are set incorrectly, those features also will not be set or will be set incorrectly in the Target TVs. See pages 39 to 44 for detailed information on Clone (.tlx) files and cloning requirements and procedures.
External MPI Control
To control the TV using an external MPI control device, you must use the TV’s GAME CONTROL/MPI port for communication purposes. In these TVs, Installer Menu item 118 POWER SAVINGS controls the power circuitry for both the embedded b-LAN module and the GAME CONTROL/MPI port; therefore, to ensure that the GAME CONTROL/ MPI port circuitry is powered, thus enabling MPI communication, Installer Menu item 118 POWER SAVINGS must be set appropriately. See Installer Menu item descriptions as well as Reference section, “b-LAN Setup & Overview,” for further information.
To control the TV using an external TLT control device, you must use the TV’s RS-232C port for communication purposes. See Reference section, “TLT Communication Parameters,” for further information.
FTG Mode
In this mode, an FTG Channel Map enables the decryption of each Pro:Idiom ® encrypted channel. The FTG Channel Map also provides logical channel mapping of physical RF channels (digital and analog) and Aux inputs. The method for creating the FTG Channel Map is ultimately determined by which element of the TV will “own” the FTG Channel Map—the CPU or the EBL.
For these TV models, there are two FTG Modes—FTG Mode via CPU and FTG Mode via EBL—which are separate and distinct FTG Modes of operation, each with its own unique advantages and requirements, as outlined below.
PTC INSTALLER MENU xxLT570H
CPU - CTV
000 |
INSTALLER SEQ |
000 |
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UPN |
000-000-000-000 |
ASIC D279 |
PTC |
V#.##.### |
CPU V#.##.##.## |
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Typical Installer Menu
Picture PICTURE
Sound |
Picture Mode Settings |
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Aspect Ratio
Channels 16:9
Additional Settings
General
Safety
Accessibility
TV Setup Menus
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Commercial Mode Overview (Cont.)
When the TV CPU is configured with an FTG Channel Map, the CPU controls and restricts the tuning operation of the TV, and when the EBL is configured with an FTG Channel Map, the EBL controls and restricts the tuning operation of the TV. In these models, FTG Mode via CPU also provides the option to select either logical or physical tuning (see note below) during configuration. You must determine which element of the TV will own the FTG Channel Map before you can begin configuration.
Note: Logical channel mapping of physical RF channels eliminates dash tuning; for example, physical 19-3 can be mapped to logical channel 9. It also allows physical RF channels and Aux inputs to be listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0 through 137-0).
FTG Mode via CPU
This mode provides the following features:
•Logical or physical channel tuning of physical RF channels and Aux inputs.
•Mapping of RF channels with minor (program) numbers up to 999.
•FTG Channel Map of up to 600 channels.
•Start Channel set for RF or Aux input delivered content.
•Pro:Centric data delivery over RF or IP.
•TV Zoning (including channel restrictions by Zone) option for location-specific configurations.
LG’s Cloud Configuration Tool enables you to create an FTG Configuration (.tlx) file, which may be used to configure the CPU for FTG Mode. You can also create a Clone (.tlx) file from a Master TV Setup that may be used to configure the CPU for FTG Mode.
Note: The TV Zoning feature is supported via “.tlx” file.
See Reference section, “Using the TV Zoning Feature,” for further information.
In this mode, the CPU is the owner of the FTG Channel
Map and must be configured with an FTG Channel Map and FTG Installer Menu settings using one of the following processes:
•Local: Configure an individual LT570H TV via its USB port using a USB memory device / “.tlx” file. The file may be either a Clone file (see “Cloning Procedures” on pages 39 to 44) or an FTG Configuration file (see “Cloud
Configuration Tool Overview” on pages 45 to 50).
•Remote: Configure all LT570H TVs at the site using a Pro:Centric server head end device (Example: PCS400R). Refer to the Pro:Centric Server Admin Client User Guide for further information.
FTG Mode via EBL
This mode provides the following features:
•Logical channel tuning of physical RF channels and Aux inputs.
•Mapping of RF channels with minor (program) numbers up to 255.
•FTG Channel Map of up to 141 logical channels.
•Start Channel set for RF or Aux input delivered content.
•Pro:Centric data delivery over RF.
LG’s FTG Device Configuration Application PC software is required to configure the EBL. In this mode, the EBL is the owner of the FTG Channel Map and must be configured with an FTG Channel Map and FTG Installer
Menu settings using one of the following processes:
Note: In order to create an FMA Configuration (.fma) file for these models that can be used for remote management of FTG Installer Menu settings, you will need to “Read” FTG Installer Menu settings from a Master TV. See Reference section, “FTG Mode via EBL
(Local Configuration),” for further information.
•Local: Configure an individual LT570H TV’s EBL via its TV-LINK CFG jack using a direct PC-to-TV
(EBL) connection and the FTG Device Configuration
Application. See Reference section, “FTG Mode via
EBL (Local Configuration),” for information on the
“Write” process for an FTG Channel Map and FTG Installer Menu settings.
•Remote: Configure all LT570H TV EBLs at the site using a Free-To-Guest Management Appliance (FMA) head end device (Example: FMA-LG102). Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide and/or the Installation &
Configuration Guide for the FMA device for further information.
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Commercial Mode Overview (Cont.)
While the TV is in FTG Mode:
•Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items will be read-only.
•FTG Mode via CPU configuration changes must be made using a “.tlx” file (typically edited in the Cloud Configuration Tool), while FTG Mode via EBL configuration changes must be made using the FTG Device Configuration Application. Channel Map and Installer Menu configuration utilities in both applications enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as necessary. Based on the initial method used to configure the TV for FTG Mode operation (via CPU or EBL), all subsequent changes must be transferred to either the TV CPU or the EBL via a process that is in accordance or compatible with that method (see information on local configuration in this document or refer to documentation for the head end device/server for information on remote management).
•If it becomes necessary to restore the TV to Pass-through Mode, there are several options that will enable you to do so. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
Pages 45 to 50 provide overviews of the utilities that comprise the Cloud Configuration Tool. Refer to
the Cloud Configuration Tool User Guide for further information on the Cloud Configuration Tool. Refer to the Free-To-Guest (FTG) Device Configuration Application User Guide for information on the FTG Device Configuration Application.
Remote Management in FTG Mode
When the TV is configured for FTG Mode via CPU, remote management of the FTG Channel Map and FTG Installer Menu settings is provided by a Pro:Centric server, via a Clone/Configuration (.tlx) file loaded on the Pro:Centric Admin Client. See the Pro:Centric Server Admin Client User Guide for further information.
When the TV is configured for FTG Mode via EBL, the b-LAN module, which is internal to the TV, allows hotel/institution head end equipment (for example, an FMA-LG102) with b-LAN technology to provide remote management of the FTG Channel Map and FTG Installer Menu settings. See Reference section, “b-LAN Setup & Overview,” for further information.
Determining the TV Operating Mode
To determine the operating mode of the TV, press MENU SETTINGS on the Installer Remote. The menu displayed depends on the operating mode. See examples below.
If the Function Menu appears, the TV is in a mode (FTG, PPV, etc.) that does not allow the end user to change the fundamental TV setup. If the TV setup menus appear, the TV is in Pass-through Mode.
Aspect Ratio ASPECT RATIO
Sound
Aspect Ratio
16:9
General
Safety
Function Menu
Indicates the TV is not in Pass-through Mode. While the TV is in this mode,
Installer Menu settings can be accessed as read-only.
Picture PICTURE
Sound |
Picture Mode Settings |
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Aspect Ratio
Channels 16:9
Additional Settings
General
TV Setup Menus
Shows that the TV is in Pass-through Mode.
Accessibility |
Safety |
Accessibility
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Pro:Centric Operation
Interactive Menu Features
LG’s Pro:Centric Java (GEM) application enables guests to locate and select television entertainment using an interactive channel guide, check the daily weather, view hotel and surrounding amenities, etc. via custom portal interactive menus. The application provides multiple templates for portal interactive menus.
Pro:Centric application features include:
•Portal and information screens/pages (including a “Welcome” page) that include branding logos.
•An optional customized user interface (custom “skins”).
•Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions and businesses, restaurants, news, events, etc.
•An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
•An interactive channel guide that provides a channel list with channel icons. An electronic program guide (EPG) is an optional feature that displays up to three days of programming information viewable by channel and time.
•Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information purposes.
The Pro:Centric Admin Client web editor/content wizard is provided for customer configuration of portal content.
Note: Customized content is typically defined by the service integrator and/or hotel administrators. LG does not provide hotel-specific content.
Interactive Menu Navigation
An LG Pro:Centric-capable TV remote control provides access to both interactive menus and regular TV features. Press PORTAL on the remote to access the interactive menus.
Example: Pro:Centric Java (GEM) Application Portal
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. This example shows typical portal interactive
menus.
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Pro:Centric Operation (Cont.)
Pro:Centric Java Application Setup
The Pro:Centric Java (GEM) application operates in conjunction with FTG and PPV Modes. This section provides an overview of the setup required for the Pro:Centric features. Administration and management options for the Pro:Centric server are described in detail in the Pro:Centric Server Admin Client
User Guide. This document describes only those settings that must be specified on the TVs to enable
Pro:Centric remote management and/or the Pro:Centric application.
•Remote management (TV E-Z Installation): The Pro:Centric Admin Client provides remote management facilities for downloading boot logo image and software updates as well as facilities for downloading a Clone/Configuration (.tlx) file for FTG Mode via CPU configuration.
•Pro:Centric application: The application comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric application settings are managed via the Pro:Centric Admin Client for the Java application.
The Pro:Centric remote management facilities and application download are based on Installer Menu item settings that are used to set up the TV’s Pro:Centric features. The Installer Menu / Pro:Centric server settings can be configured using one of the methods described below.
TV in Factory Default State
When the TV is in a factory default state, the EZ-Manager Wizard provides automated or manual options for configuring the TV’s Pro:Centric server settings. See “EZ-Manager Wizard” on pages 12 to 20 for further information.
The EZ-Manager Wizard also provides a USB configuration option that enables you to configure a TV for
FTG Mode via CPU using a Clone/Configuration (.tlx) file stored on a USB memory device. The “.tlx” file incorporates FTG Installer Menu settings, including Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL, which are used to set up the TV’s Pro:Centric feature.
TV in Pass-through Mode
If the EZ-Manager Wizard has been exited and the TV is in Pass-through Mode, either:
•Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values. See Installer Menu information on pages 25 to 35 for further details. Also, as necessary, refer to “Custom Master TV Setup” on pages 36 to 38 and/or cloning information on pages 39 to 44.
•Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 51 and “Pro:Centric Setup” on pages 53 to 55 for further information.
Note: When the TV is in either Pass-through Mode or FTG Mode via CPU, you can also leave Installer Menu item 119 DATA CHANNEL set to its default value (255) to enable the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value. See item 119 description on page 34 for additional information.
TV in FTG Mode
If the TV is already in FTG Mode (via CPU or EBL), use the appropriate FTG application to update Installer
Menu items #98 Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the FTG Installer Menu settings to the TV in accordance with the FTG Mode of configuration. Refer to the FTG Mode overview on pages 7 to 9 for further information on FTG Mode operation and configuration. Also—for FTG Mode via CPU only—see note above regarding the option to use the TV’s Data Channel Auto Search feature to set the DATA CHANNEL value.
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EZ-Manager Wizard
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard will appear on the screen each time the TV is turned ON, until one of its configuration methods has been completed or the wizard is exited. Use the Installer Remote to make selections and complete each step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related configuration, the wizard also offers Zoning as well as USB configuration options.
•LT570H TVs support the TV Zoning feature, which enables location-specific configurations (see
Reference section, “Using the TV Zoning Feature,” for further information). The EZ-Manager
Wizard enables you to set the TV Zone # in the TV as part of the configuration process.
•The EZ-Manager Wizard also enables you to access the TV Manager / USB download options as part of the configuration process, if desired, to perform USB configuration and/or update functions.
Caution: Do NOT unplug the TV power cord or remove the antenna cable or, if applicable, the LAN cable during the configuration process, as doing so will interrupt the current step and may corrupt the configuration data.
Before You Begin
•If you plan to create a customized Master TV Setup using the procedure described on pages 36 to 38, be sure to exit the EZ-Manager Wizard in order to avoid setup conflicts or setting modes that may cause unintended behavior or restrict the custom setup procedure. See also “Initiate
Configuration or Exit the EZ-Manager Wizard” below.
•If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be reactivated; however, this requires that you restore the TV to a factory default condition. See Reference section, “Restoring Factory Defaults on the TV(s),” for further information.
•Each wizard step is allotted a time frame after which the wizard proceeds without user interaction.
If the Pro:Centric server is configured on the system/network and if no location-specific settings are required in the TV, for example, TV Zone, Label, and/or Room Number settings, you can simply turn ON the TV, and once initiated, the wizard will proceed through each of the configuration steps with no further user interaction.
•If any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the failure. You will then have the opportunity to reinitiate the configuration process from the previous screen or exit the EZ-Manager Wizard.
Initiate Configuration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the first configuration step. Once the wizard has proceeded, it is not possible to return to the Welcome screen; however, if you simply wish to exit the wizard, you can do so by selecting the “Exit” option from the subsequent screen(s).
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EZ-Manager Wizard (Cont.)
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EZ-Manager Wizard
Welcome to LG’s EZ-Manager Wizard
•Use the EZ-Manager Wizard to configure the TV for Pro:Centric operation or to configure the TV using a USB memory device.
Select ‘Next’ to continue.
•If a Pro:Centric server will not be installed and/or you do not wish to use the EZ-Manager Wizard to configure this TV, you may exit the wizard.
Select ‘No Pro:Centric’ to disable the Pro:Centric feature of this TV, or select ‘Exit’ to quit.
This setup wizard will start automatically in 10 seconds.
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Use the arrow keys on the Installer Remote to select the desired option in the Welcome screen:
•To proceed with the EZ-Manager Wizard, select/highlight Next, and then press OK. Then, continue to the “TV Configuration Options” section below.
•To exit the wizard, but retain the use of the Pro:Centric remote management feature on this TV (i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, select/highlight Exit, and then press OK. In the confirmation pop-up window, select OK, and then press OK once more on the Installer Remote.
•If you do not intend to install a Pro:Centric server on this system and you do not wish to use the wizard’s Zoning or USB configuration options, exit the wizard as follows: Select/highlight No Pro:Centric, and then press OK. This will disable the Pro:Centric feature of this TV (i.e., Installer Menu item 119 DATA CHANNEL will be set to 0). In the confirmation pop-up window, select OK, and then press OK once more on the Installer Remote.
TV Configuration Options
In the TV Configuration Options screen, you can choose how to proceed with the configuration of this
TV (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature on the TV for location-specific configuration purposes, select the “Zone & Room Number” option from this screen and set the appropriate TV Zone # in the TV BEFORE you continue with additional configuration.
Z EZ-Manager Wizard
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TV Configuration Options
•To configure the TV for Pro:Centric operation, select ‘Next’.
•To set the optional Zoning feature, select ‘Zone & Room Number’.
•To configure the TV using a USB memory device, select ‘USB Configuration’.
This setup wizard will continue automatically in 60 seconds.
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Next |
Note: If there is no user action in this screen within one minute, the wizard will automatically continue to the next configuration step.
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EZ-Manager Wizard (Cont.)
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Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.
Each time you select/highlight one of the following options, the screen text and fields will change in accordance with your selection.
•To continue with Pro:Centric configuration, select Next (default) and press OK on the Installer Remote. See “Configure Pro:Centric Settings” on pages 15 to 18 for additional information.
•To set the Zoning feature on the TV, select Zone & Room Number. See “Zone and Room Number Assignments” below for further information.
•To access the TV Manager / USB download options, select USB Configuration. See “USB Configuration” on pages 18 to 20 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to save any settings made by selecting Save and Exit in the exit confirmation window. Or, you can exit the wizard without saving any settings by simply selecting OK in the confirmation window.
Zone and Room Number Assignments
You may complete one or more of the fields in the Zone, Label, and Room Number screen or leave them at their default settings (Zone) or blank (Label and Room Number), as desired. However, if you intend to use the Zoning feature on this TV, you MUST specify the appropriate value in the Zone field as described below. See also Reference section, “Using the TV Zoning Feature,” for further information.
Note: The TV Zoning feature is only applicable for TVs that will be configured using a “.tlx” file (local or remote configuration).
Z EZ-Manager Wizard
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Zone, Label, and Room Number
•If creating Zones for Installer Menu settings and/or Channel Mapping, select the appropriate Zone # (0-8) based on the Zone in which this TV is installed. (See Commercial Mode Setup Guide for more information.)
•Select a Label and/or use the alphanumeric keypad on the remote to input the Room Number.
•When done, select ‘Next’ to continue.
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1.Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the Installer Remote to navigate between each of the fields.
•Zone: Enables you to set a TV Zone # so that the TV can be configured with Installer Menu and/or Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or Setup Menu settings may be provided in a Clone/Configuration (.tlx) file. If the TV is being configured for FTG Mode via CPU, the TV Zone # setting also allows the TV to omit channels that have been restricted in the FTG Channel Map.
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EZ-Manager Wizard (Cont.)
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To change the TV Zone from its default value (0), navigate to the Zone field at the left of the screen, and use the Up/Down arrow keys to specify the desired TV Zone # (1–8).
•Label: Allows you to select a North, South, East, or West text label for this TV. In the Label field, use the Up/Down arrow keys to select the applicable label.
•Room Number: Allows you to specify the number of the room—up to 16 characters—in which the TV is located. In the Room Number field, you can use the number keys on the Installer
Remote to direct enter a room number. Use the Dash key on the Installer Remote as necessary to toggle between number and letter characters in the Room Number field.Also, you can use the Flashback key on the Installer Remote to delete characters in this field.
2.When you are ready to continue, select the appropriate option, as follows:
•To proceed to the next EZ-Manager screen, use the arrow keys to select Next, and then press
OK on the Installer Remote. Continue to “Configure Pro:Centric Settings” below.
•To use a USB memory device to complete the configuration, selectUSB Configuration. See “USB Configuration” on pages 18 to 20 for further information
Configure Pro:Centric Settings
Once you select “Next” from the TV Configuration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “Back” button, where available, to check previous settings, as necessary.
Z EZ-Manager Wizard
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Searching for Pro:Centric Server...
It may take 1 min 32 second(s).
This step automatically searches for the Pro:Centric server.
If there is no Pro:Centric Server installed, you do not need to continue with this procedure. Please select either ‘Exit’ or ‘Manual Pro:Centric’.
Status : Tuning channel 49
TV is now searching all of the channels for the data channel...
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You have the following options:
•You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure the TV for Pro:Centric operation and then to look for the Pro:Centric application and maintenance
(E-Z Installation) files to download. In this case, the wizard uses a search algorithm to determine the Data Channel and the Pro:Centric Application Mode to set in the TV.
Continue with the “Automated Pro:Centric Configuration” subsection below.
•If you already know the settings (e.g., Data Channel and Pro:Centric Application Mode) that need to be configured in order for the TV to connect to the Pro:Centric server and/or if the Pro:Centric server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Configuration” subsection page17.
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EZ-Manager Wizard (Cont.)
Automated Pro:Centric Configuration
Note: If the server is not yet configured on the system or if Pro:Centric data delivery will be over IP and there is no Domain Name System (DNS) server, use the manual configuration option to configure the TV’s Pro:Centric server settings (see“Manual Pro:Centric Configuration” subsection on page 17). See also note below regarding DNS requirements.
Note: If there is a DNS server at the site, you can create a “procentric.local” DNS entry with the Pro:Centric server’s IP address. Also, the Pro:Centric server’s port number must be set to “80” to allow the automated Pro:Centric IP configuration via the EZ-Manager to find the server.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Configuration screen, which shows the progress of the data downloads
(see example below). Note that some steps may require a few minutes.
If the process is successful, no further user interaction is required, though, in some instances, where the option (for example “Next”) is available, you may manually move forward to subsequent steps within the wizard to speed up the process.
EZ-Manager Wizard
1 2 3 4
Processing the Pro:Centric Configuration...
Downloading the maintenance files takes several minutes.
Please wait...
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20% |
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Retrieving files from data channel 75 |
Application files |
GEM app downloaded |
Maintenance files |
In progress... |
– Updating Configuration File
Warning - Do not remove AC power or the signal cables during these steps
Note: If, after completing the search, the TV is unable to find the Pro:Centric data channel (while the
Searching for Pro:Centric Server screen is on display), the wizard will stop and show a Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the configuration)or exit the wizard.
When the Pro:Centric Configuration is complete, an EZ-ManagerConfiguration Complete screen is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
EZ-Manager Wizard
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EZ-Manager Configuration Complete
The TV will turn off in |
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Installed Components |
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Pro:Centric Application |
GEM application downloaded |
Maintenance Files |
LT570H_Config.tlx |
Reboot |
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Note: With the EZ-Manager Configuration Complete screen ondisplay, you can also manually turn off or reboot the TV. If desired, select Turn Off or Reboot, respectively, and then press OK on the Installer Remote.
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EZ-Manager Wizard (Cont.)
Manual Pro:Centric Configuration
1.With the Searching for Pro:Centric Server screen on display, use the Left/Right arrow keys on the Installer Remote to select Manual Pro:Centric at the bottom right of the screen, and then press OK.
In the Pro:Centric Manual Configuration screen (see examples below), you will be able to configure the appropriate Pro:Centric settings in the TV. Use the Up/Down arrow keys on the
Installer Remote to navigate between fields.
2.In the Pro:Centric Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric
Application Mode—GEM (Java) or Configuration Only.
Note: For remote management only, select Configuration Only. The TV will search for TV E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded, i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
EZ-Manager Wizard
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Pro:Centric Manual Configuration
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Pro:Centric Manual Configuration Screen with RF Media Fields
Note: By default, the Pro:Centric Manual
Configuration screen initially shows RF configuration fields.
Pro:Centric Manual Configuration Screen with IP Media Fields
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3.Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to complete the remaining fields.
RF Configuration
a)In the Media Type field, use the Left/Right arrow keys to select RF.
b)In the Data Channel field, either key in or use the Left/Right arrow keys to select the RF channel number that will be used by the Pro:Centric server as its data channel. The Data Channel value can be set from 1 to 135. *
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* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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EZ-Manager Wizard (Cont.)
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IP Configuration
a)In the Media Type field, use the Left/Right arrow keys to select IP.
Note: When you select “IP” as the Media Type, the default (RF) Data Channel and Signal
Strength/Quality fields are replaced with (IP)Address and Port fields.
b)In the Address and Port fields, either key in or use the Left/Right arrow keys to select the appropriate values for the Pro:Centric server IP address and port number. The IP address must match the IPv4 multicast address and the port number must match the port number that is set in the Pro:Centric server.
4.Once all fields are completed as required, you have two options:
• To save the data entered and exit the wizard, use the arrow keys to select Exit and then press
OK. In the subsequent pop-up confirmation window, selectSave and Exit, and then press OK once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the TV at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been configured.
• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the arrow keys to select Next, and then press OK (see also note below).
Note: With RF configuration, Pro:Centric server data must be present on the RF channel selected as the TV’s Data Channel in order for you to select “Next” (you will see a “Data
Channel Found” message below the Signal Quality indicator). With IP configuration,
Pro:Centric server data must be present via the wired LAN cable connection in order for you to select “Next” (you will see a “IP Server Found” message below the Port field).
If you opt to initiate a real-time download in the last step, the EZ-Manager Wizard will proceed with the Pro:Centric application and/or E-Z Installation data downloads (see Processing the Pro:Centric
Configuration screen example on page 16). When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen (see example on page 16) is displayed, and after 10 seconds, the wizard exits, and the TV turns OFF.
Note: With the EZ-Manager Configuration Complete screen on display, you also have the option to manually turn off or reboot the TV. If desired, select Turn Off or Reboot, respectively, and then press OK on the Installer Remote.
USB Configuration
TV Manager / USB download options enable you to download configuration, boot logo (splash screen) image, or software files individually from a USB memory device to the TV. You can also use the Ez Download utility available from the menu to select multiple types of files to be downloaded at one time using one process.
Each of the USB download functions requires that you have the appropriate file(s) loaded on a USB memory device. If you wish to perform a software update or download a boot logo, the software/ image file(s) must be stored in a folder named “LG_DTV” in the root directory of the USB device. Clone/Configuration (.tlx) files should simply be stored in the root directory of the USB device.
The procedure below assumes that the desired file(s) is/are already loaded onto the USB device. For further information on TV Manager / USB download options and file requirements, and/or for information on creating Clone/Configuration (.tlx) files, refer to the appropriate section(s) in this document.
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EZ-Manager Wizard (Cont.)
Before You Begin
•If you intend to use the Zoning feature on this TV, make sure to set the appropriate TV Zone # in the EZ-Manager’s Zone, Label, and Room Number screen BEFORE continuing with USB
Configuration. See “TV Configuration Options” on pages 13 to 14 for further information.
•Ensure the USB device to be used has been formatted with FAT format.
•When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
•Refer to “Ez Download Utility” on pages 21 to 24 for further information on the Ez Download utility.
•Refer to “Custom Master TV Setup” on pages 36 to 38 for information on creating a Clone (.tlx) file, and/or refer to “Creating an FTG Configuration File” on pages 45 to 47 for information on creating an FTG Configuration (.tlx) file for FTG Mode via CPU configuration.
•See Reference section, “Downloading a Boot Logo Image using a USB Memory Device,” for boot logo image guidelines.
•See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further information on software updates.
USB Configuration via EZ-Manager Wizard
With either the TV Configuration Options or the Zone, Label, and Room Number screen on display, proceed as follows to configure the TV using the USB memory device.
1.Insert the USB memory device with the appropriate file(s) into the TV’s USB port.
2.Use the arrow keys on the Installer Remote to select USB Configuration, and then press OK. You will be redirected to the TV Manager / USB download options.
TV MANAGER
USB |
Ez Download |
Diagnostics |
Download Boot Logo |
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Update TV Software |
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Update PTC Software |
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Import Clone File |
Back |
OK |
Note: You can press 
on the Installer Remote at any time to return to the EZ-Manager Wizard.
Note: Ez Download is always selected by default when you initially access the TV Manager. Also note that Diagnostics is for service use only.
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EZ-Manager Wizard (Cont.)
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3.Select the appropriate option from the TV Manager, and initiate the desired download(s).
Update progress will be displayed on the screen. Do NOT remove the USB device while updates are in progress. When the update process is finished, depending on the type of update(s) completed, either the EZ-Manager TV Configuration Options screen will be redisplayed (software and/or boot logo image updates only—see also note below) or the TV will tune according to the Start Channel setting in the Installer Menu (TV configured with Clone/Configuration file).
Note: If you are performing a software and/or boot logo image update, the TV will reboot after the update(s) is/are complete. When the TV Configuration Options screen is redisplayed, you can either proceed with configuration via the EZ-Manager Wizard or exit the EZ-Manager Wizard, as required.
4.Remove the USB memory device, and verify that the appropriate configuration/download(s)/ update(s) is/are resident on the TV.
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Ez Download Utility
The Ez Download utility, available from the TV Manager, enables you to select multiple files at one time from the files loaded on a USB memory device. You may use this utility to download any one or all of the following to a TV:
•One Clone or FTG Configuration (.tlx) file
•One TV CPU software update
•One PTC software update
•One boot logo (splash screen) image
Before You Begin
•Ensure the USB device has been formatted with FAT format.
•Software update and boot logo image files must be stored in a folder named “LG_DTV” in the root directory of the USB memory device. Clone/Configuration (.tlx) files should simply be stored in the root directory of the USB device.
•If the EZ-Manager Wizard appears on the screen when you turn ON the TV, you can use the wizard’s “USB Configuration” option to access the Ez Download utility (see “TV Configuration Options” and/or “USB Configuration” on pages 13 and 18, respectively, as necessary).
•If the TV is currently in Pass-through Mode and you intend to use the TV Zoning feature for location-specific configuration purposes, make sure to set the appropriate TV Zone # in the TV when directed to do so in the procedure below.
•When creating files to be downloaded, avoid using special characters (?, &, @, etc.) in filenames.
•Refer to “Custom Master TV Setup” on pages 36 to 38 for information on creating a Clone (.tlx) file, and/or refer to “Creating an FTG Configuration File” on pages 45 to 47 for information on creating an FTG Configuration (.tlx) file for FTG Mode via CPU configuration.
•See Reference section, “Downloading a Boot Logo Image using a USB Memory Device,” for boot logo image guidelines.
•See Reference section, “Updating TV/PTC Software using a USB Memory Device,” for further information on software updates.
Caution: Do not unplug the TV power cord or remove the USB memory device during a data download, as doing so may cause the TV to malfunction or harm the USB device, respectively.
Accessing and Using the Ez Download Utility
1.If it is not ON already, turn ON the TV.
2.The next step depends on whether the EZ-Manager Wizard appears on the screen when you turn ON the TV:
•If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated above (see “Before You Begin”). However, to continue with this procedure and access the Ez Download utility from the TV menus, exit the EZ-Manager Wizard. Then, continue with step 3.
•If the wizard is not displayed, go directly to step 3.
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Ez Download Utility (Cont.)
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3.If the TV is currently in Pass-through Mode, you would like to transfer (import) a “.tlx” file to the
TV via the Ez Download utility, and you intend to use the TV Zoning feature, set the appropriate TV Zone # in the TV at this time. See Reference section, “Using the TV Zoning Feature,” for further information.
Note: In order for the proper TV Zone profile data to be applied, the appropriate TV
Zone # must be set in the Target TV BEFORE you continue with the Ez Download utility.
4.Insert the USB memory device with the appropriate file(s) into the TV’s USB port.
5.To access the TV Manager from the TV menus:
•Press MENU SETTINGS on the Installer Remote to display the TV setup menus (TV is in Pass-through Mode) or the Function Menu (TV is not in Pass-through Mode).
•Use the arrow navigation keys to select/highlight either the General menu icon from the TV setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key a total of seven times.
Note: Ez Download is always selected by default when you initially access the TV Manager. Also note that Diagnostics is for service use only.
TV MANAGER
USB |
Ez Download |
Diagnostics |
Download Boot Logo |
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Update TV Software |
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Update PTC Software |
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Import Clone File |
Back |
OK |
6.If it is not currently selected, use the arrow keys to select Ez Download, and then press OK.
The Ez Download utility screen (see example below) contains a listing of the TLX (Clone/
Configuration) files stored in the root directory on the USB device and the CPU (EPK), PTC, and LOGO (boot logo image) files stored in the LG_DTV folder.
Note: Press 
on the Installer Remote, as necessary, to exit the Ez Download utility and/or the TV Manager. If you accessed the TV Manager via the EZ-Manager Wizard, you will be returned to the last screen on display before you selected the “USB Configuration” option. If you accessed the TV Manager via the TV menus, you will be returned to program viewing.
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Ez Download Utility (Cont.)
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TV MANAGER
USB
EZ Download
[TLX] ChMap_IM.tlx
Apply
[LOGO] BootLogo.jpg
[EPK] CPU_SW.epk
Channel Tuning /
Channel Banner Display
Logical 
Physical
Back |
OK |
7.To select or de-select a file, respectively, use the Up/Down arrow keys on the Installer Remote to highlight the filename, and press OK to add or remove the checkmark at the left of the filename.
Note: The utility will only allow you to select one of each file type for downloading. For example, if there are two TLX files in the Ez Download list, you can only select one or the other of those two files.
Note: After the Ez Download utility is run, a file is automatically created and stored on the USB device that was used. The file, which will have a “.dzm” extension, maintains a history of the file(s) previously used with the Ez Download utility. The next time(s) you use this USB device with the Ez Download utility, the file(s) selected for the last download will be pre-selected for the current download, thus facilitating the process of configuring additional TVs of this model using the same USB device.
8.The fields at the right of the screen will change depending on the currently highlighted file. Select the appropriate option(s) for each file, as applicable.
•For software and boot logo image files: The fields at the right of the screen show the TV software versions and any available Forced Update options. Do not select any Forced Update options unless you have been specifically instructed to do so or have previous experience with
Expert Software Updates.
•For Clone/Configuration (.tlx) files: If the selectedClone/Configuration (.tlx) file includes an FTG Channel Map, a Channel Tuning / Channel Banner Display field at the right of the screen
enables you to choose the format for the channel tuning/banner display. Press the green 
button on the Installer Remote to select Logical tuning, or press the yellow 
button on the Installer Remote to select Physical tuning.
Note: If the selected “.tlx” file does not include an FTG Channel Map, the message, “No Channel Map in Clone file,” will be displayed at the right of the screen.
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
9.When you are ready to continue, use the arrow keys on the Installer Remote to select Apply, and then press OK.
Update progress will be displayed on the screen. Do NOT remove the USB device while updates are in progress. When the Ez Download process is complete, an overview of the results will briefly be displayed and then, the TV will either return to program viewing or reboot
(the latter if software and/or the boot logo image has/have just been updated).
10.Remove the USB memory device, and verify that the appropriate configuration/download(s)/ update(s) is/are resident on the TV.
Note for TLX configuration: When configuration is complete, the TV tunes according to the
Start Channel setting in the Installer Menu. If a Start Channel is specified, the TV will tune to that channel, though in the case of FTG Mode via CPU configuration, a channel banner will only be displayed if the Start Channel is included in the FTG Channel Map (depending on your selection in step 8, the channel banner will display either the Start Channel’s logical channel number or physical RF channel number). Otherwise, the TV will either return to the last channel tuned (TV in Pass-through Mode) or tune to the first channel in the FTG Channel Map (TV in FTG Mode via
CPU). In the latter case, remember that the channels in the FTG Channel Map are always arranged in logical order, regardless of your selection in step 8.
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Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how to access, use, and exit the Installer Menu from the TV itself. However, you should also refer to the
Installer Menu descriptions in this document if you are configuring the TV CPU using an FTG Configuration (.tlx) file created using LG’s Cloud Configuration Tool or configuring the EBL locally (.rml) or remotely (via FMA-LG102 / .fma) using the FTG Device ConfigurationApplication software.
Refer to the table on pages 27 and 28 for brief descriptions of Installer Menu items. More detailed descriptions follow the table listing.
Accessing the Installer Menu
1.Turn ON the TV.
If the EZ-Manager Wizard appears on the screen when you turn ON the TV, exit the wizard.
2.Using an Installer Remote, press MENU SETTINGS repeatedly until the on-screen display of the TV setup menus (if the TV is in Pass-through Mode) or the Function Menu (if the TV is not in Pass-through Mode) no longer toggles, and then press the Installer Menu entry sequence (e.g., 9-8-7-6) + OK to access the Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modified, the entry sequence may be one of three additional options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
PTC INSTALLER MENU xxLT570H
CPU - CTV
000 |
INSTALLER SEQ |
000 |
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UPN |
000-000-000-000 |
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ASIC D279 |
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PTC |
V#.##.### |
CPU V#.##.##.## |
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PTC Version CPU Version
Typical Installer Menu
The Installer Menu header will vary depending on the TV you are setting up. In the Installer Menu footer, you can see the current software versions of the TV, as indicated.
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message “ENTER PASSWORD 0000” at the top of the screen instead of the Installer Menu header. Once you re-enter the correct password (e.g., press 9-8-7-6 + OK), the Installer Menu will display.
Note: If the TV is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also, the TV Zone # will be indicated in the Installer Menu header under the configuration mode indicator described on the following page.
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Installer Menu (Cont.)
As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to indicate the TV’s current configuration mode. The table below lists all possible mode identifiers for these TV models.
Acronym |
Description |
CPU-CTV |
Pass-through Mode with Channel Lineup in CPU |
CPU-FTG |
FTG Mode via CPU |
CPU-P:C |
Application Tuning Mode via CPU |
EBL-FTG |
FTG Mode via EBL |
EBL-LNT |
SONIFI PPV Mode |
MPI-EXT |
External MPI Control |
PTC-CTV |
Pass-through Mode with Channel Map in PTC |
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Navigating Within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items, or access an item directly by keying in the item number and then pressing MENU SETTINGS. For example, to access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU SETTINGS.
Installer Menu items not relevant to these TV models are not present in the Installer Menu; therefore, some numbers are missing. For example, item 006 will not appear. In addition, items that are dependent on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See Installer Menu detailed descriptions for further information.
Modifying Installer Menu Settings
Refer to the table starting on the next page for an overview of the available Installer Menu items, including their item numbers, functions, value ranges, and default values.
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote to select the appropriate value, or direct enter a valid value. To save the new setting, press OK once on the Installer Remote. If you have additional items to modify, use the Up/Down arrow keys to navigate to a new Installer Menu item or access an item directly as described in the previous section. Note that invalid values will not be saved.
Caution: In order for Installer Menu item changes to be saved, you must press OK as indicated above and then exit the Installer Menu as described below. Never remove power from the TV while in the Installer Menu. Also, remember that Installer Menu settings may affect options available from the TV setup menus or the Function Menu.
Exiting the Installer Menu and Activating Settings
After you have adjusted all required Installer Menu item settings, press OK once on the Installer Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you make will be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control) settings in the TV are reset to their default values; that is, the Lock System, if previously enabled from the Safety Menu, will now be disabled, and the individual Parental Control settings will be restored to default values.
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Installer Menu (Cont.)
Installer Menu Items 000 through 071
Item |
Function |
Value Range |
Default Value |
Brief Description of Function |
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000 |
INSTALLER SEQ |
0 – 3 |
0 |
Leave default set to 0. |
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001 |
POWER MANAGE |
0 – 7 |
0 |
Selects the number of hours of inactivity allowed before the TV automatically |
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turns itself OFF. Set to 0 to disable Power Management. |
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002 |
AC ON |
0 – 3, 16 – 19 |
0 |
Determines the status of the TV (ON, Instant ON enabled, etc.) when AC power |
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003 |
BAND/AFC |
0 – 3 |
1 |
Selects the RF Tuning Band: 0=Broadcast, 1=Cable, 2=HRC, 3=IRC |
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004 |
STRT CHANNEL |
0 – 127, 255 |
255 |
Channel tuned when the TV is turned ON. (Set to 255 to tune to channel |
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tuned before the TV was turned OFF.) |
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005 |
CHAN LOCK |
0 / 1 |
0 |
If set to 1, cannot tune from current channel. |
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007 |
STRT VOLUME |
0 – 63, 255 |
255 |
Volume level when the TV is turned ON. (Set to 255 to use volume level set |
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before the TV was turned OFF.) |
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008 |
MIN VOLUME |
0 – 63 |
0 |
Sets the minimum allowable volume setting. |
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009 |
MAX VOLUME |
0 – 63 |
63 |
Sets the maximum allowable volume setting. |
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010 |
MUTE DISABLE |
0 / 1 |
0 |
Set to 1 to disable the Mute function. |
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015 |
SLEEP TIMER |
0 / 1 |
1 |
Set to 1 to enable the Sleep Timer feature. |
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016 |
EN. TIMER |
0 / 1 |
0 |
Set to 1 to enable On/Off timers. |
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017 |
ALARM |
0 / 1 |
1 |
Set to 1 to enable the Alarm feature in the Function Menu. |
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020 |
FEATURE LEVEL |
0, 16 – 24 |
0 |
Determines an additional IR code scheme to which the TV will respond. |
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021 |
V-CHIP |
0 / 1 |
1 |
Set to 1 to enable V-Chip (Parental Control) functions. |
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022 |
MAX BLK HRS |
0 – 99 |
12 |
Determines the maximum number of Parental Control blocking hours that can |
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be set in the Function Menu. |
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023 |
CAPTION LOCK |
0 / 1 |
0 |
Set to 1 to retain the caption setting selected before the TV was turned OFF. |
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028 |
CH. OVERIDE |
0 / 1 |
1 |
If set to 0, users can only tune to channels that are included in the PTC |
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Channel Map. See detailed descriptions. |
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029 |
REMAP AUX INPS |
0 / 1 |
0 |
Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x. |
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030 |
ACK MASK |
0 / 1 |
0 |
If set to 1, enables the ACK feature of MPI. |
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031 |
POLL RATE |
20 – 169 |
94 |
Selects the poll rate for MPI. |
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032 |
TIMING PULSE |
186 – 227 |
207 |
Sets the baud rate for MPI. |
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035 |
HDMI1 ENABLE |
0 – 2 |
1 |
Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as |
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applicable, to enable HDMI 1. |
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039 |
REAR AUX EN. |
0 / 1 |
1 |
Set to 1 to enable the display panel AV input jack. |
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041 |
SIMPLINK EN |
0 – 3 |
0 |
Determines the status of the SIMPLINK feature. See detailed descriptions. |
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042 |
AUTO INPUTS |
0 – 255 |
0 |
Determines the Aux inputs for which auto-sensing is enabled. See detailed |
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descriptions. |
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046 |
STRT AUX SRCE |
1, 3, 5, 7, 255 |
7 |
Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0). |
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047 |
AUX STATUS |
0 / 1 |
0 |
Controls the MPI status channel response for Aux sources. Set to 1 for Aux |
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source to be reported as its channel number. |
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053 |
DIS. CH-TIME |
0 / 1 |
0 |
Set to 1 to disable the TV’s native Channel-Time display. |
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069 |
EN. CH-T COL. |
0 / 1 |
1 |
Set to 1 to enable custom color for MPI display characters. |
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070 |
FOR. CH-TIME |
0 – 7 |
2 |
Chooses custom foreground color for MPI display characters. |
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071 |
BCK. CH-TIME |
0 – 7 |
2 |
Chooses custom background color for MPI display characters. |
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