IBM THINKPAD R50 Series, R50p Series, R51 Series User Manual

4.09 Mb
Loading...

IBM Mobile Systems

ThinkPad Computer

Hardware Maintenance Manual

November 2004

This manual supports:

ThinkPad R50/R50p, R51 series (MT 1829, 1830, 1831, 1832, 1833,

1836, 1840, 1841, 2883, 2887, 2888, 2889, 2894, 2895)

ThinkPad Dock II (MT 2877)

Note

Before using this information and the product it supports, be sure to read the general information under “Notices” on page 272.

Second Edition (November 2004)

The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time.

It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country.

Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative.

© Copyright International Business Machines Corporation 2004. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

Contents

About this manual . . . . . . .

. . .

.

1

Introduction . . . . . . . . .

. . .

.

3

Important service information . . . . .

. . .

.

3

Strategy for replacing FRUs . . . .

. . .

.

3

How to use error messages . . . .

. . .

.

4

Diskette compatibility matrix . . . . .

. . .

.

4

Safety notices: multilingual translations . .

. . .

.

4

Safety information. . . . . . . . .

. .

.

16

General safety . . . . . . . . .

. .

.

16

Electrical safety . . . . . . . .

. .

.

17

Safety inspection guide . . . . . .

. .

.

19

Handling devices that are sensitive to electrostatic discharge . . . . . . . . . . . . 20

Grounding requirements . . . . . . . .

.

21

Laser compliance statement. . . . . . . .

.

22

General descriptions . . . . . . . . .

.

25

Read this first . . . . . . . . . . . .

.

25

What to do first . . . . . . . . . .

.

25

Related service information . . . . . . . .

.

27

Service web site . . . . . . . . . .

.

27

Restoring the pre-installed system . . . . .

.

27

Passwords . . . . . . . . . . . . . 28

Power management . . . . . . . . .

.

32

Checkout guide . . . . . . . . . . .

.

34

Testing the computer . . . . . . . . .

.

34

Detecting system information with PC-Doctor. . . 37

Power system checkout . . . . . . . .

.

37

ThinkPad R50/R50p and R51 Series . . . . .

. 41

Product overview . . . . . . . . . . .

.

43

Specifications . . . . . . . . . . .

.

43

Status indicators . . . . . . . . . .

.

48

FRU tests . . . . . . . . . . . .

.

50

Fn key combinations . . . . . . . . .

.

52

Symptom-to-FRU index . . . . . . . . .

.

54

Numeric error codes . . . . . . . . .

.

54

Error messages . . . . . . . . . .

.

59

Beep symptoms . . . . . . . . . .

.

60

No-beep symptoms . . . . . . . . .

.

60

LCD-related symptoms . . . . . . . .

.

61

Intermittent problems . . . . . . . . .

.

62

Undetermined problems . . . . . . . .

.

62

FRU replacement notices . . . . . . . .

.

63

Screw notices . . . . . . . . . . .

.

63

Retaining serial numbers. . . . . . . .

.

64

Removing and replacing a FRU. . . . . . .

.

67

1010 Battery pack. . . . . . . . . .

.

68

1020 Ultrabay Enhanced device . . . . .

.

69

© Copyright IBM Corp. 2004

iii

1030

Hard disk drive . . . . . . . . .

.

70

1040

DIMM (optional) . . . . . . . .

.

72

1050

Keyboard . . . . . . . . . .

.

73

1060

DIMM (standard) . . . . . . . .

.

77

1070

Modem daughter card (MDC/MDC-2) . .

. 78

1080

Bluetooth/Modem daughter card

 

 

(BMDC/BMDC-2) . . . . . . . . . . 80

1090

Keyboard bezel . . . . . . . . .

.

82

1100

Mini PCI adapter . . . . . . . .

.

86

1110 Fan assembly . . . . . . . . .

.

90

1120

CPU . . . . . . . . . . . .

.

91

1130

Backup battery . . . . . . . . .

.

92

1140

Speaker assembly . . . . . . . .

.

93

1150

IEEE 1394 cable . . . . . . . .

.

95

1160

PC Card slots assembly . . . . . .

.

98

1170

Ultrabay Enhanced shield kit . . . .

.

100

1180

LCD assembly. . . . . . . . .

.

107

1190

VGA and Ultrabay Enhanced device eject

 

 

button cable . . . . . . . . . .

.

111

1200

System board, interposer card, and base

 

 

cover . . . . . . . . . . . .

.

114

2010

LCD front bezel . . . . . . . .

.

121

2020

Inverter card . . . . . . . . .

.

123

2030

LCD panel, LCD cable assembly, wireless

 

 

LAN antenna assembly, hinges, and LCD cover. 124

3010 ThinkPad Dock II PCI cover. . . . .

.

134

3020 ThinkPad Dock II top cover . . . . .

.

135

Locations . . . . . . . . . . . . .

.

138

Front view . . . . . . . . . . .

.

138

Rear view . . . . . . . . . . . .

.

140

Bottom view . . . . . . . . . . .

.

141

Parts list . . . . . . . . . . . . .

.

142

R50/R50p and R51 series model matrix . . .

.

142

Overall . . . . . . . . . . . .

.

189

LCD FRUs . . . . . . . . . . .

.

236

AC adapters . . . . . . . . . . .

.

254

Keyboard . . . . . . . . . . . . . 255

Recovery CDs . . . . . . . . . .

.

257

Miscellaneous parts . . . . . . . . .

.

265

Optional FRUs . . . . . . . . . .

.

269

Common parts list . . . . . . . . .

.

270

Notices . . . . . . . . . . . . .

.

272

Trademarks . . . . . . . . . . .

.

272

iv R50/R50p, R51 Series

About this manual

This manual contains service and reference information for IBM ThinkPad R50/R50p and R51 series (MT1829, 1830, 1831, 1832, 1833, 1836, 1840, 1841, 2883, 2887, 2888, 2889, 2894, 2895), and ThinkPad Dock II (MT2877) products. Use this manual along with the advanced diagnostic tests to troubleshoot problems.

The manual is divided into sections as follows:

vThe common sections provide general information, guidelines, and safety information required in servicing computers.

vThe product-specific section includes service, reference, and product-specific parts information.

Important

This manual is intended for trained service personnel who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

Before servicing an IBM ThinkPad product, be sure to review the safety information under “Safety notices: multilingual translations” on page 4, “Safety information” on page 16, and “Laser compliance statement” on page 22.

© Copyright IBM Corp. 2004

1

2 R50/R50p, R51 Series

Introduction

Important service information

Important

BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the IBM support site http://www.ibm.com/pc/support

Advise customers to contact the IBM Support Center at 800-426-7378 (800-IBM-Serv) if they need assistance in obtaining or installing any diskette fixes.

Customers in Canada should call IBM Support Center at 800-565-3344 for assistance or download information.

Strategy for replacing FRUs

Before replacing parts

Make sure that all diskette fixes are installed before replacing any FRUs listed in this manual.

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

vIf you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue.

vSome computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.

vIf an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms.

Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.

© Copyright IBM Corp. 2004

3

Important service information

Strategy for replacing a hard disk drive

Always try to run a low-level format before replacing a hard disk drive.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

How to use error messages

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing.

Diskette compatibility matrix

The compatibility of each of the drives with the diskettes for it is as follows:

Diskette

Diskette

Compatibility

drive

capacity

 

 

 

 

3.5-inch

1.0 MB

Read and write

 

2.0 MB

Read and write

 

4.0 MB

Not compatible

 

 

 

Safety notices: multilingual translations

In this manual, safety notices appear in English with a page number reference to the appropriate multilingual, translated safety notice found in this section.

The following safety notices are provided in English, French, German, Hebrew, Italian, and Spanish.

4 R50/R50p, R51 Series

Safety notices

Safety notice 1

Before the computer is powered on after FRU replacement, make sure all screws, springs, and other small parts are in place and are not left loose inside the computer. Verify this by shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause electrical shorts.

Avant de remettre l’ordinateur sous tension après remplacement d’une unité en clientèle, vérifiez que tous les ressorts, vis et autres pièces sont bien en place et bien fixées. Pour ce faire, secouez l’unité et assurez-vous qu’aucun bruit suspect ne se produit. Des pièces métalliques ou des copeaux de métal pourraient causer un court-circuit.

Bevor nach einem FRU-Austausch der Computer wieder angeschlossen wird, muß sichergestellt werden, daß keine Schrauben, Federn oder andere Kleinteile fehlen oder im Gehäuse vergessen wurden. Der Computer muß geschüttelt und auf Klappergeräusche geprüft werden. Metallteile oder-splitter können Kurzschlüsse erzeugen.

Prima di accendere l’elaboratore dopo che é stata effettuata la sostituzione di una FRU, accertarsi che tutte le viti, le molle e tutte le altri parti di piccole dimensioni siano nella corretta posizione e non siano sparse all’interno dell’elaboratore. Verificare ciò scuotendo l’elaboratore e prestando attenzione ad eventuali rumori; eventuali parti o pezzetti metallici possono provocare cortocircuiti pericolosi.

Antes de encender el sistema despues de sustituir una FRU, compruebe que todos los tornillos, muelles y demás piezas pequeñas se encuentran en su sitio y no se encuentran sueltas dentro del sistema. Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos.

Introduction 5

Safety notices

Safety notice 2

DANGER

Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne les exposez ni au feu ni à l’eau. Ne les mettez pas en court-circuit. Pour les mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la pile de sauvegarde ou celle de l’horloge temps réel, veillez à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. Une batterie ou une pile inappropriée risque de prendre feu ou d’exploser.

Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen verursachen. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Bereitschafts-oder Systembatterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

(continued)

6 R50/R50p, R51 Series

Safety notices

(continuation of safety notice 2)

Alcune batterie di riserva contengono una piccola quantità di nichel e cadmio. Non smontarle, ricaricarle, gettarle nel fuoco o nell’acqua né cortocircuitarle. Smaltirle secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria dell’RTC (real time clock) o la batteria di supporto, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.

Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma.

Introduction 7

Safety notices

Safety notice 3

DANGER

The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery.

La batterie contient du nickel. Ne la démontez pas, ne l’exposez ni au feu ni à l’eau. Ne la mettez pas en court-circuit. Pour la mettre au rebut, conformez-vous à la réglementation en vigueur. Lorsque vous remplacez la batterie, veillez à n’utiliser que les modèles cités dans la liste de pièces détachées adéquate. En effet, une batterie inappropriée risque de prendre feu ou d’exploser.

Akkus enthalten geringe Mengen von Nickel. Sie dürfen nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

(continued)

8 R50/R50p, R51 Series

Safety notices

(continuation of safety notice 3)

La batteria contiene piccole quantità di nichel. Non smontarla, gettarla nel fuoco o nell’acqua né cortocircuitarla. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). Quando si sostituisce la batteria, utilizzare soltanto i tipi inseriti nell’appropriato Catalogo parti. L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.

Las baterías contienen pequeñas cantidades de níquel. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma.

Introduction 9

Safety notices

Safety notice 4

DANGER

The lithium battery can cause a fire, an explosion, or a severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery.

La pile de sauvegarde contient du lithium. Elle présente des risques d’incendie, d’explosion ou de brûlures graves. Ne la rechargez pas, ne retirez pas son connecteur polarisé et ne la démontez pas. Ne l’exposez pas à une temperature supérieure à 100°C, ne la faites pas brûler et n’en exposez pas le contenu à l’eau. Mettez la pile au rebut conformément à la réglementation en vigueur. Une pile inappropriée risque de prendre feu ou d’exploser.

Die Systembatterie ist eine Lithiumbatterie. Sie kann sich entzünden, explodieren oder schwere Verbrennungen hervorrufen. Batterien dieses Typs dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt oder verbrannt werden. Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Beim Ersetzen der Batterie nur Batterien des Typs verwenden, der in der Ersatzteilliste aufgeführt ist. Der Einsatz falscher Batterien kann zu Entzündung oder Explosion führen.

(continued)

10 R50/R50p, R51 Series

Safety notices

(continuation of safety notice 4)

La batteria di supporto e una batteria al litio e puo incendiarsi, esplodere o procurare gravi ustioni. Evitare di ricaricarla, smontarne il connettore polarizzato, smontarla, riscaldarla ad una temperatura superiore ai 100 gradi centigradi, incendiarla o gettarla in acqua. Smaltirla secondo la normativa in vigore (DPR 915/82, successive disposizioni e disposizioni locali). L’impiego di una batteria non adatta potrebbe determinare l’incendio o l’esplosione della batteria stessa.

La batería de repuesto es una batería de litio y puede provocar incendios, explosiones o quemaduras graves. No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local.

Introduction 11

Safety notices

Safety notice 5

If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.

Si le panneau d’affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un médecin si des symptômes persistent après le lavage.

Die Leuchtstoffröhre im LCD-Bildschirm enthält Quecksilber. Bei der Entsorgung die örtlichen Bestimmungen für Sondermüll beachten. Der LCD-Bildschirm besteht aus Glas und kann zerbrechen, wenn er unsachgemäß behandelt wird oder der Computer auf den Boden fällt. Wenn der Bildschirm beschädigt ist und die darin befindliche Flüssigkeit in Kontakt mit Haut und Augen gerät, sollten die betroffenen Stellen mindestens 15 Minuten mit Wasser abgespült und bei Beschwerden anschließend ein Arzt aufgesucht werden.

Nel caso che caso l’LCD si dovesse rompere ed il liquido in esso contenuto entrasse in contatto con gli occhi o le mani, lavare immediatamente le parti interessate con acqua corrente per almeno 15 minuti; poi consultare un medico se i sintomi dovessero permanere.

Si la LCD se rompe y el fluido de su interior entra en contacto con sus ojos o sus manos, lave inmediatamente las áreas afectadas con agua durante 15 minutos como mínimo. Obtenga atención medica si se presenta algún síntoma del fluido despues de lavarse.

12 R50/R50p, R51 Series

Safety notices

Safety notice 6

DANGER

To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.

Afin d’éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d’alimentation.

Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.

Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la parte inferiore della scheda invertitore.

Para evitar descargas, no quite la cubierta de plástico que rodea la parte baja de la tarjeta invertida.

Introduction 13

Safety notices

Safety notice 7

DANGER

Though the main batteries have low voltage, a shorted or grounded battery can produce enough current to burn personnel or combustible materials.

Bien que le voltage des batteries principales soit peu élevé, le court-circuit ou la mise à la masse d’une batterie peut produire suffisamment de courant pour brûler des matériaux combustibles ou causer des brûlures corporelles graves.

Obwohl Hauptbatterien eine niedrige Spannung haben, können sie doch bei Kurzschluß oder Erdung genug Strom abgeben, um brennbare Materialien zu entzünden oder Verletzungen bei Personen hervorzurufen.

Sebbene le batterie di alimentazione siano a basso voltaggio, una batteria in corto circuito o a massa può fornire corrente sufficiente da bruciare materiali combustibili o provocare ustioni ai tecnici di manutenzione.

Aunque las baterías principales tienen un voltaje bajo, una batería cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal.

14 R50/R50p, R51 Series

Safety notices

Safety notice 8

DANGER

Before removing any FRU, power off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables.

Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.

Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku entfernt und alle Verbindungskabel abgenommen sein, bevor eine FRU entfernt wird.

Prima di rimuovere qualsiasi FRU, spegnere il sistema, scollegare dalle prese elettriche tutti i cavi di alimentazione, rimuovere la batteria e poi scollegare i cavi di interconnessione.

Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de conexión entre dispositivos.

Introduction 15

Safety information

Safety information

The following section presents safety information with which you need to be familiar before you service an IBM mobile computer.

General safety

Follow these rules to ensure general safety:

vObserve good housekeeping in the area of the machines during and after maintenance.

vWhen lifting any heavy object:

1.Make sure that you can stand safely without slipping.

2.Distribute the weight of the object equally between your feet.

3.Use a slow lifting force. Never move suddenly or twist when you attempt to lift.

4.Lift by standing or by pushing up with your leg muscles; this action removes the strain from the muscles in your back. Do not attempt to lift any object that weighs more than 16 kg (35 lb) or that you think is too heavy for you.

vDo not perform any action that causes hazards to the customer, or that makes the equipment unsafe.

vBefore you start the machine, make sure that other service representatives and the customer’s personnel are not in a hazardous position.

vPlace removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine.

vKeep your toolcase away from walk areas so that other people will not trip over it.

vDo not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.

vInsert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, about 8 centimeters (3 inches) from the end.

vDo not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing.

Attention: Metal objects are good electrical conductors.

vWear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.

16 R50/R50p, R51 Series

Safety information

vAfter service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective.

vReinstall all covers correctly before returning the machine to the customer.

vFan louvers on the machine help to prevent overheating of internal components. Do not obstruct fan louvers or cover them with labels or stickers.

WARNING

Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

Electrical safety

Observe the following rules when working on electrical equipment.

Important

Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents.

Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from electrical shock.

vFind the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.

vDo not work alone under hazardous conditions or near equipment that has hazardous voltages.

vDisconnect all power before:

Performing a mechanical inspection

Working near power supplies

Removing or installing main units

vBefore you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer to power-off the wall box that supplies power to the machine, and to lock the wall box in the off position.

vIf you need to work on a machine that has exposed electrical circuits, observe the following precautions:

Introduction 17

Safety information

Ensure that another person, familiar with the power-off controls, is near you.

Attention: Another person must be there to switch off the power, if necessary.

Use only one hand when working with powered-on electrical equipment; keep the other hand in your pocket or behind your back.

Attention: An electrical shock can occur only when there is a complete circuit. By observing the above rule, you may prevent a current from passing through your body.

When using testers, set the controls correctly and use the approved probe leads and accessories for that tester.

Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal floor strips and machine frames.

Observe the special safety precautions when you work with very high voltages; Instructions for these precautions are in the safety sections of maintenance information. Use extreme care when measuring high voltages.

vRegularly inspect and maintain your electrical hand tools for safe operational condition.

vDo not use worn or broken tools and testers.

vNever assume that power has been disconnected from a circuit. First, check that it has been powered off.

vAlways look carefully for possible hazards in your work area. Examples of these hazards are moist floors, nongrounded power extension cables, power surges, and missing safety grounds.

vDo not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage.

vDo not service the following parts with the power on when they are removed from their normal operating places in a machine:

Power supply units

Pumps

Blowers and fans

Motor generators

and similar units. (This practice ensures correct grounding of the units.)

vIf an electrical accident occurs:

Use caution; do not become a victim yourself.

Switch off power.

Send another person to get medical aid.

18 R50/R50p, R51 Series

Safety information

Safety inspection guide

The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service personnel from injury. This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.

Consider these conditions and the safety hazards they present:

vElectrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal electrical shock)

vExplosive hazards, such as a damaged CRT face or a bulging capacitor

vMechanical hazards, such as loose or missing hardware

To determine whether there are any potentially unsafe conditions, use the following checklist at the beginning of every service task. Begin the checks with the power off, and the power cord disconnected.

Checklist:

1.Check exterior covers for damage (loose, broken, or sharp edges).

2.Power off the computer. Disconnect the power cord.

3.Check the power cord for:

a.A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity for 0.1 ohm or less between the external ground pin and the frame ground.

b.The power cord should be the type specified in the parts list.

c.Insulation must not be frayed or worn.

4.Remove the cover.

5.Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations.

6.Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

7.Check for worn, frayed, or pinched cables.

Introduction 19

Safety information

8.Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.

Handling devices that are sensitive to electrostatic discharge

Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD.) ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.

Notes

1.Use product-specific ESD procedures when they exceed the requirements noted here.

2.Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.

When handling ESD-sensitive parts:

vKeep the parts in protective packages until they are inserted into the product.

vAvoid contact with other people.

vWear a grounded wrist strap against your skin to eliminate static on your body.

vPrevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap.

vUse the black side of a grounded work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices.

vSelect a grounding system, such as those listed below, to provide protection that meets the specific service requirement.

Note

The use of a grounding system to guard against ESD damage is desirable but not necessary.

Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.

When working on a double-insulated or battery-operated system, use an ESD common ground or reference point. You can use coax or connector-outside shells on these systems.

20 R50/R50p, R51 Series

Safety information

Use the round ground prong of the ac plug on ac-operated computers.

Grounding requirements

Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician.

Introduction 21

Laser compliance statement

Laser compliance statement

Some IBM Personal Computer models are equipped from the factory with an optical storage device such as a CD-ROM drive or a DVD-ROM drive. Such devices are also sold separately as options. If one of these drives is installed, it is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.

22 R50/R50p, R51 Series

Laser compliance statement

If a CD-ROM drive, a DVD-ROM drive, or another laser device is installed, note the following:

CAUTION:

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

O uso de controles, ajustes ou desempenho de procedimentos diferentes daqueles aqui especificados pode resultar em perigosa exposição à radiação.

Pour éviter tout risque d’exposition au rayon laser, respectez les consignes de réglage et d’utilisation des commandes, ainsi que les procédures décrites.

Werden Steuerund Einstellelemente anders als hier festgesetzt verwendet, kann gefährliche Laserstrahlung auftreten.

L’utilizzo di controlli, regolazioni o l’esecuzione di procedure diverse da quelle specificate possono provocare l’esposizione a.

El uso de controles o ajustes o la ejecución de procedimientos distintos de los aquí especificados puede provocar la exposición a radiaciones peligrosas.

Opening the CD-ROM drive, the DVD-ROM drive, or any other optical storage device could result in exposure to hazardous laser radiation. There are no serviceable parts inside those drives. Do not open.

Introduction 23

Laser compliance statement

A CD-ROM drive, a DVD-ROM drive, or any other storage device installed may contain an embedded Class 3A or Class 3B laser diode. Note the following:

DANGER

Emits visible and invisible laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Radiação por raio laser ao abrir. Não olhe fixo no feixe de luz, não olhe diretamente por meio de instrumentos óticos e evite exposição direta com o feixe de luz.

Rayonnement laser si carter ouvert. Évitez de fixer le faisceau, de le regarder directement avec des instruments optiques, ou de vous exposer au rayon.

Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder über optische Instrumente in den Laserstrahl sehen und den Strahlungsbereich meiden.

Kinyitáskor lézersugár ! Ne nézzen bele se szabad szemmel, se optikai eszközökkel. Kerülje a sugárnyalábbal való érintkezést !.

Aprendo l’unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l’esposizione diretta al fascio.

Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz.

24 R50/R50p, R51 Series

General descriptions

The desciptions in this chapter apply to any ThinkPad model that has the PC-Doctor® DOS diagnostics program. Some descriptions might not apply to your particular computer.

Read this first

Before you go to the checkout guide, be sure to read this section.

Important notes

vOnly certified trained personnel should service the computer.

vBefore replacing any FRU, read the entire page on removing and replacing FRUs.

vWhen you replace FRUs, use new nylon-coated screws.

vBe extremely careful during such write operations as copying, saving, or formatting.

Drives in the computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten.

vReplace an FRU only with another FRU of the correct model. When you replace a FRU, make sure that the model of the machine and the FRU part number are correct by referring to the FRU parts list.

vA FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.

vBe careful not to replace a nondefective FRU.

What to do first

When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:

__ 1. Name and phone number of servicer

© Copyright IBM Corp. 2004

25

Read this first

__ 2. Date of service

__ 3. Date on which the machine failed __ 4. Date of purchase

__ 5. Failure symptoms, error codes appearing on the display, and beep symptoms

__ 6. Procedure index and page number in which the failing FRU was detected

__ 7. Failing FRU name and part number

__ 8. Machine type, model number, and serial number __ 9. Customer’s name and address

Note for warranty:

During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list:

The following are not covered under warranty:

vLCD panel cracked from the application of excessive force or from being dropped

vScratched (cosmetic) parts

vDistortion, deformation, or discoloration of the cosmetic parts

vPlastic parts, latches, pins, or connectors that have been cracked or broken by excessive force

vDamage caused by liquid spilled into the system

vDamage caused by the improper insertion of a PC Card or the installation of an incompatible card

vDiskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels

vDamaged or bent diskette eject button

vFuses blown by attachment of a nonsupported device

vForgotten computer password (making the computer unusable)

vSticky keys caused by spilling a liquid onto the keyboard

The following symptoms might indicate damage caused by nonwarranted activities:

vMissing parts might be a symptom of unauthorized service or modification.

vIf the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force, or dropped.

26 R50/R50p, R51 Series

Related service information

Related service information

This section provides information about the following:

v“Service web site”

v“Restoring the pre-installed system”

v“Passwords” on page 28

v“Power management” on page 32

Service web site

When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.ibm.com/pc/partner/spm

Restoring the pre-installed system

When the hard disk drive is replaced because of a failure, no Product Recovery program is on the new hard disk. In this case, you must use the recovery CD for the computer. Order the recovery CD and the hard disk drive at the same time so that you can recover the new hard disk drive with the pre-installed software when they arrive. For information on which CD to order, see “Recovery CDs” on page 257

Recovery to Factory Contents by using Product Recovery CDs

To create the service partition and install the factory contents from the recovery CD, do the following:

Note

The recovery process might take up to 2 hours.

1.Insert the recovery CD into the CD or DVD drive, then restart the computer.

2.Following message is displayed: “Your computer originally included a Product Recovery program ...

Reinstall the Product Recovery program? (Y/N) [ ]”.

3.Press Y key. The service partition is created and loaded with the Product Recovery program files.

4.At next window, press Enter to continue.

vThe service partition is created. The system automatically reboots during this process.

vThe recovery process copies some files to the service partition, and PKUNZIPs others.

vFollow the prompts. You may be prompted to change CDs.

vWhen the process is complete, the system reboots.

General descriptions 27

Related service information

5.If you get a message asking which operating system to install, select the proper operating system and press Enter.

6.A message is displayed: “Full Recovery:”. Press Enter to select.

7.On each of the next three windows, press the Y key.

8.Follow the prompts to complete the recovery.

Passwords

As many as three passwords may be needed for any ThinkPad computer: the power-on password (POP), the hard-disk password (HDP), and the supervisor password (SVP).

If any of these passwords has been set, a prompt for it appears on the screen whenever the computer is turned on. The computer does not start until the password is entered.

Exception: If only an SVP is installed, the password prompt does not appear when the operating system is booted.

Power-on password:

A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted.

Hard-disk password:

There are two hard-disk passwords (HDPs):

vUser HDP—for the user

vMaster HDP—for the system administrator, who can use it to get access to the hard disk even if the user has changed the user HDP

Note: There are two modes for the HDP: User only and

Master + User. The Master + User mode requires two HDPs; the system administrator enters both in the same operation. The system administrator then provides the user HDP to the system user.

Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, IBM does not provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

Supervisor password:

A supervisor password (SVP) protects the system

28 R50/R50p, R51 Series

Related service information

information stored in the IBM BIOS Setup Utility. The user must enter the SVP in order to get access to the IBM BIOS Setup Utility and change the system configuration.

Attention: If the SVP has been forgotten and cannot be made available to the servicer, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.

How to remove the power-on password

To remove a POP that you have forgotten, do the following:

(A) If no SVP has been set:

1.Turn off the computer.

2.Remove the battery pack.

For how to remove the battery pack, see “1010 Battery pack” on page 68.

3.Remove the backup battery.

For how to remove the backup battery, see “1130 Backup battery” on page 92.

4.Turn on the computer and wait until the POST ends.

After the POST ends, the password prompt does not appear. The POP has been removed.

5.Reinstall the backup battery and the battery pack.

(B) If an SVP has been set and is known by the servicer:

For R50/R50p:

1.Turn on the computer and watch the lower left of the screen for a message saying, “To interrupt normal startup, press the blue Access IBM button.” When that message appears, press the Access IBM button.

2.Enter the SVP. Double-click Start setup utility.

3.Select Security, using the cursor keys to move down the menu.

4.Select Password.

5.Select Power-On Password.

6.At the Enter Current Password field, enter the SVP.

7.When the Enter New Password field opens, leave it blank and press Enter twice.

8.In the Changes have been saved window, press Enter.

9.Press F10; then, in the Setup confirmation window, select Yes.

For R51/R51p:

1.Turn on the computer; then, while the “To interrupt normal startup, press the blue Access IBM button”

General descriptions 29

Related service information

message is displayed at the lower-left of the screen, press the Access IBM button. IBM Rescue and Recovery screen opens.

For models supporting the Passphrase function, press F1 while POP icon is appearing on the screen; then enter the POP. For the other models, enter the POP.

Note: To check whether the ThinkPad computer supports the Passphrase function, enter IBM BIOS Setup Utility and go to Security -->

Password. If Using Passphrase item is displayed in the menu, this function is available on the ThinkPad computer.

2.Click Access BIOS. The system Restart Required window is displayed.

3.Click Yes. The computer restarts, and the IBM BIOS Setup Utility screen opens.

4.Select Security, using the cursor directional keys to move down the menu.

5.Select Password.

6.Select Power-On Password.

7.Type the current SVP in the Enter Current Password field. then leave the Enter New Password field blank, and press Enter twice.

8.In the Changes have been saved window, press Enter.

9.Press F10; then, in the Setup confirmation window, select Yes .

How to remove the hard-disk password

Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the servicer, IBM does not provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the following:

For R50/R50p series:

1.Turn on the computer and watch the lower left of the screen for a message saying, “To interrupt normal startup, press the blue Access IBM button.” When that message appears, press the Access IBM button.

2.For the ThinkPad T40 and T40p series, enter the master HDP. For the ThinkPad T41 and T41 series, press F1 while HDP icon is appearing on the screen; then enter the master HDP.

3.Select Start setup utility. Enter the SVP.

30 R50/R50p, R51 Series

Related service information

4.Select Security, using the cursor keys to move down the menu.

5.Select Password.

6.Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens.

7.Select Master HDP.

8.Enter the master HDP; then leave the New Password field blank and press Enter twice.

9.Press F10.

10.Select Yes in the Setup Configuration window.

Both user HDP and master HDP will have been removed.

For R51/R51p series:

1.Turn on the computer; then, while the “To interrupt normal startup, press the blue Access IBM button” message is displayed at the lower-left of the screen, press the Access IBM button. IBM Rescue and Recovery screen opens.

For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; then enter the master HDP. For the other models, enter the master HDP.

Note: To check whether the ThinkPad computer supports the Passphrase function, enter IBM BIOS Setup Utility and go to Security -->

Password. If Using Passphrase item is displayed in the menu, this function is available on the ThinkPad computer.

2.Click Access BIOS. The system Restart Required window is displayed.

3.Click Yes. The computer restarts, and the IBM BIOS Setup Utility screen opens.

4.Select Security, using the cursor directional keys to move down the menu.

5.Select Password.

6.Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens.

7.Select Master HDP.

8.Type the current master HDP in the Enter Current Password field. then leave the Enter New Password field blank, and press Enter twice.

9.Press F10.

10.Select Yes in the Setup Configuration window.

Both user HDP and master HDP will have been removed.

General descriptions 31

Related service information

Power management

To reduce power consumption, the computer has three power management modes: screen blank, standby, and hibernation.

Screen blank mode

Screen blank mode has three variants, as follows:

1.If you press Fn+F3, or if the time set on the “LCD off timer” in IBM BIOS Setup Utility expires,

vThe LCD backlight turns off.

vThe hard disk drive motor stops.

vThe speaker is muted.

2.If you are using the ACPI operating system and you press Fn+F3,

vThe LCD backlight turns off.

vThe hard disk drive motor stops.

3.If the time set on the “Turn off monitor” timer in the operating system expires,

vThe LCD backlight turns off.

To end screen blank mode and resume normal operation, press any key.

Standby mode

When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode:

vThe LCD is powered off.

vThe hard disk drive is powered off.

vThe CPU stops.

To enter standby mode, press Fn+F4.

Note: If you are using the ACPI operating system, you can change the action of Fn+F4.s

In certain circumstances, the computer goes into standby mode automatically:

vIf a “suspend time” has been set on the timer, and the user does not do any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that time.

vIf the battery indicator blinks orange, indicating that the battery power is low. (Alternatively, if Hibernate when battery becomes low has been selected in the “Power Management Properties” window, the computer goes into hibernation mode.)

To cause the computer to return from standby mode and resume operation, do one of the following:

v Press the Fn key.

32 R50/R50p, R51 Series

Related service information

vOpen the LCD cover.

vTurn on the power switch.

Also, in either of the following events, the computer automatically returns from standby mode and resumes operation:

vThe ring indicator (RI) is signaled by a serial device or a PC Card device.

vThe time set on the resume timer elapses.

Note: The computer does not accept any input immediately after it enters standby mode. Wait a few seconds before taking any action to reenter operation mode.

Hibernation mode

In hibernation mode, the following occurs:

vThe system status, RAM, VRAM, and setup data are stored on the hard disk.

vThe system is powered off.

Note: If the computer enters the hibernation mode while it is docked to the docking station, do not undock it before resuming normal operation. If you do undock it and then try to resume normal operation, you will get an error message, and you will have to restart the system.

To cause the computer to enter hibernation mode, do any of the following:

vPress the Fn+F12 keys.

vIf you are using the ACPI operating system and have defined one of the following actions as the event that causes the system to go into hibernation mode, perform that action.

Closing the lid.

Pressing the power button.

Pressing Fn+F4 keys.

Also, the computer goes into hibernation mode automatically in either of the following conditions:

vIf a “hibernation time” has been set on the timer, and if the user does not do any operation with the keyboard, the TrackPoint, the hard disk drive, the parallel connector, or the diskette drive within that time.

vIf the timer conditions are satisfied in suspend mode.

When the power is turned on, the computer returns from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive.

General descriptions 33

Checkout guide

Checkout guide

Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer.

Note: The diagnostic tests are intended to test only IBM products. The use of non-IBM products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.

1.Identify the failing symptoms in as much detail as possible.

2.Verify the symptoms. Try to re-create the failure by running the diagnostic test or by repeating the operation.

Testing the computer

The ThinkPad computer has a test program called PC-Doctor® DOS (hereafter called PC-Doctor.) You can detect errors by running the diagnostics test included in PC-Doctor. This section is an overview of the procedure. For details that depend on model-unique functions, refer to “Product overview” on page 43.

For some possible configurations of the computer, PC-Doctor might not run correctly. To avoid this problem, you need to initialize the computer setup by use of the IBM BIOS Setup Utility before you run PC-Doctor. On the IBM BIOS Setup Utility screen, press F9, Enter, F10, and then Enter.

Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using PS2.EXE.

PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station. To test a USB device, connect it to the USB connector of the computer.

Creating the PC-Doctor diagnostics diskette

To create the PC-Doctor disk from the Access IBM Predesktop Area, do as follows:

1.Enter the IBM Predesktop application by pressing the Access IBM button during POST.

2.When the Access IBM application finishes loading, double-click the “Create Diagnostic Diskettes” icon.

3.Authenticating the digital signature takes about 15 seconds; then the ThinkPad computer will reboot into PC-DOS.

34 R50/R50p, R51 Series

Checkout guide

4.A batch file automatically starts up to prompt you through the process of creating diskettes. You are notified of how many diskettes you will need.

a.You are prompted to insert each diskette in sequence.

b.Typically, all you need to do is to press the Enter key for the floppy drive; the system then formats and creates the diskette.

c.Each diskette is erased and formatted with the PC-Doctor DOS boot image.

5.As soon as all the diskettes have been created, the ThinkPad computer reboots. You then receive a message asking you to remove the last diskette from the drive or, if you want to run the diagnostics, to insert the first diskette.

To run the test, do as follows:

Note: In the following procedure, you can select an item not only with the arrow keys, but also with the TrackPoint pointer. Instead of pressing Enter, click the left button.

1.Insert the PC-Doctor disk into the diskette drive; then power on the computer.

If the computer cannot be powered on, go to “Power system checkout” on page 37, and check the power sources.

If an error code appears, go to “Symptom-to-FRU index” on page 54.

On the first screen, select the model and press Enter. Follow the instructions on the screen.

2.The main panel of PC-Doctor appears.

3.Select Diagnostics with the arrow keys, and press Enter.

A pull-down menu appears. (Its exact form depends on the model.)

Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu.

General descriptions 35

Checkout guide

 

Diagnostics

 

 

Interactive Tests

Hardware Info

Utility

Quit

F1=Help

 

 

Run Normal Test

 

 

 

 

 

 

 

 

Run Quick Test

 

 

 

 

 

 

 

CPU/Coprocessor

 

 

 

 

 

 

 

Systemboard

 

 

 

 

 

 

 

 

 

Video Adapter

 

 

 

 

 

 

 

 

 

Serial Ports

 

 

 

 

 

 

 

 

 

Parallel Ports

 

 

 

 

 

 

 

 

 

Fixed Disks

 

 

 

 

 

 

 

 

 

Diskette Drives

 

 

 

 

 

 

 

Other Devices

 

 

 

 

 

 

 

 

 

Communication

 

 

 

 

 

 

 

Wireless LAN

 

 

 

 

 

 

 

 

 

Memory Test - Full

 

 

 

 

 

 

 

Memory Test - Quick

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PC-DOCTOR 2.0 Copyright 2002 PC-Doctor, Inc. All Rights Reserved.

Use the cursor keys and ESC to move in menus. Press ENTER to select.

The options on the test menu are as follows:

Diagnostics

Interactive Tests

 

 

 

 

v

Run Normal Test

v

Keyboard

v

Run Quick Test

v

Video

v

CPU/Coprocessor

v

Internal Speaker

v

Systemboard

v

Mouse

v

Video Adapter

v

Diskette

v

Serial Ports

v

System Load

v

Parallel Ports

v

CD-ROM/DVD Test

v

Fixed Disks

v

Intel Wireless Radio

v

Diskette Drives

 

 

v

Other Devices

 

 

v

Communication

 

 

v

Wireless LAN

 

 

v Memory Test – Full

 

 

v Memory Test – Quick

 

 

Notes:

v In the Keyboard test in Interactive Tests, the Fn key should be held down for at least 2 seconds; otherwise, it cannot be sensed.

v Video Adapter test supports only the LCD display on the ThinkPad computer. If you have an external monitor attached to your computer, detach it before running PC-Doctor DOS.

v To test Digital Signature Chip, the chip must be enabled.

v When Legacy Floppy Drives is enabled in the IBM BIOS Setup Utility, the Diskette Drives test is activated even if no legacy diskette drive is attached to the ThinkPad computer.

4.Run the applicable function test.

5.Follow the instructions on the screen. If there is a problem, PC-Doctor shows messages describing it.

6.To exit the test, select Quit — Exit Diag. To cancel the test, press Esc.

Note: After running PC-Doctor, check the time and date on the system and reset them if they are incorrect.

36 R50/R50p, R51 Series

Checkout guide

Detecting system information with PC-Doctor

PC-Doctor can detect the following system information:

Hardware Info

vSystem Configuration

vMemory Contents

vPhysical Disk Drives

vLogical Disk Drives

vVGA Information

vIDE Drive Info

vPCI Information

vPNPISA Info

vSMBIOS Info

vVESA LCD Info

Utility

vRun External Tests

vSurface Scan Hard Disk

vBenchmark System

vDOS Shell

vTech Support Form

vBattery Rundown

vView Test Log

vPrint Log

vSave Log

vFull Erase Hard Drive

vQuick Erase Hard Drive

Power system checkout

To verify a symptom, do the following:

1.Turn off the computer.

2.Remove the battery pack.

3.Connect the ac adapter.

4.Check that power is supplied when you turn on the computer.

5.Turn off the computer.

6.Disconnect the ac adapter and install the charged battery pack.

7.Check that the battery pack supplies power when you turn on the computer.

If you suspect a power problem, see the appropriate one of the following power supply checkouts:

v“Checking the ac adapter” on page 38

v“Checking operational charging” on page 38

v“Checking the battery pack” on page 38

v“Checking the backup battery” on page 39

General descriptions 37

Checkout guide

Checking the ac adapter

You are here because the computer fails only when the ac adapter is used.

vIf the power problem occurs only when the port replicator is used, replace the port replicator.

vIf the power-on indicator does not turn on, check the power cord of the ac adapter for correct continuity and installation.

vIf the computer does not charge during operation, go to ″Checking operational charging.″

To check the ac adapter, do the following:

1.Unplug the ac adapter cable from the computer.

2.Measure the output voltage at the plug of the ac adapter cable. See the following figure:

 

Pin

Voltage (V dc)

2

1

+15.5 to +17.0

 

 

1

2

Ground

 

 

(16 - 10 V)

3.If the voltage is not correct, replace the ac adapter.

4.If the voltage is acceptable, do the following:

vReplace the system board.

vIf the problem persists, go to “Product overview” on page 43.

Note: Noise from the ac adapter does not always indicate a defect.

Checking operational charging

To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still does not turn on, replace the battery pack.

If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If it is still not charged, go to the next section.

Checking the battery pack

Battery charging does not start until the Power Meter shows that less than 95% of the total power remains;

38 R50/R50p, R51 Series

Checkout guide

under this condition the battery pack can charge to 100% of its capacity. This protects the battery pack from being overcharged or from having a shortened life.

To check your battery, move your cursor to the Power Meter icon in the icon tray of the Windows taskbar and wait for a moment (but do not click), and the percentage of battery power remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon.

Note: If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and leave it at room temperature for a while. After it cools down, reinstall and recharge it.

To check the battery pack, do the following:

1.Turn off the computer.

2.Remove the battery pack and measure the voltage between battery terminals 1 (+) and 5 (−). See the following figure:

 

Terminal

Voltage (V dc)

3 2 1(+)

1

+ 0 to + 12.6

5

Ground (−)

4

 

 

5(-)

3.If the voltage is less than +11.0 V dc, the battery pack has been discharged.

Note: Recharging will take at least 3 hours, even if the indicator does not turn on.

If the voltage is still less than +11.0 V dc after recharging, replace the battery.

4.If the voltage is more than +11.0 V dc, measure the resistance between battery terminals 4 and 5. The resistance must be 4 to 30 K .

If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.

Checking the backup battery

Do the following:

1.Turn off the computer, and unplug the ac adapter from it.

2.Turn the computer upside down.

3.Remove the battery pack (see “1010 Battery pack” on page 68).

General descriptions 39

Checkout guide

4.Remove the backup battery (see “Checking the battery pack” on page 38).

5.Measure the voltage of the backup battery. See the following figure.

Red (+)

Black (-)

Wire

Voltage (V dc)

 

 

Red

+2.5 to +3.2

 

 

Black

Ground

 

 

vIf the voltage is correct, replace the system board.

vIf the voltage is not correct, replace the backup battery.

vIf the backup battery discharges quickly after replacement, replace the system board.

40 R50/R50p, R51 Series

ThinkPad R50/R50p and R51 Series

Product overview . . . . . . . . . . .

.

43

Specifications . . . . . . . . . . .

.

43

Status indicators . . . . . . . . . .

.

48

FRU tests . . . . . . . . . . . .

.

50

Fn key combinations . . . . . . . . .

.

52

Symptom-to-FRU index . . . . . . . . .

.

54

Numeric error codes . . . . . . . . .

.

54

Error messages . . . . . . . . . .

.

59

Beep symptoms . . . . . . . . . .

.

60

No-beep symptoms . . . . . . . . .

.

60

LCD-related symptoms . . . . . . . .

.

61

Intermittent problems . . . . . . . . .

.

62

Undetermined problems . . . . . . . .

.

62

FRU replacement notices . . . . . . . .

.

63

Screw notices . . . . . . . . . . .

.

63

Retaining serial numbers. . . . . . . .

.

64

Restoring the serial number of the system unit

 

64

Retaining the UUID . . . . . . . .

.

65

Reading or writing the ECA information . .

.

65

Removing and replacing a FRU. . . . . . .

.

67

1010

Battery pack. . . . . . . . . .

.

68

1020

Ultrabay Enhanced device . . . . .

.

69

1030

Hard disk drive . . . . . . . . .

.

70

1040

DIMM (optional) . . . . . . . .

.

72

1050

Keyboard . . . . . . . . . .

.

73

1060

DIMM (standard) . . . . . . . .

.

77

1070

Modem daughter card (MDC/MDC-2) . .

. 78

1080

Bluetooth/Modem daughter card

 

 

(BMDC/BMDC-2) . . . . . . . . . . 80

1090

Keyboard bezel . . . . . . . . .

.

82

1100 Mini PCI adapter . . . . . . . .

.

86

1110 Fan assembly . . . . . . . . .

.

90

1120 CPU . . . . . . . . . . . .

.

91

1130 Backup battery . . . . . . . . .

.

92

1140 Speaker assembly . . . . . . . .

.

93

1150 IEEE 1394 cable . . . . . . . .

.

95

1160 PC Card slots assembly . . . . . .

.

98

1170 Ultrabay Enhanced shield kit . . . .

.

100

1180 LCD assembly. . . . . . . . .

.

107

1190 VGA and Ultrabay Enhanced device eject

 

 

button cable . . . . . . . . . .

.

111

1200

System board, interposer card, and base

 

 

cover . . . . . . . . . . . .

.

114

2010

LCD front bezel . . . . . . . .

.

121

2020

Inverter card . . . . . . . . .

.

123

2030

LCD panel, LCD cable assembly, wireless

 

 

LAN antenna assembly, hinges, and LCD cover. 124

3010 ThinkPad Dock II PCI cover. . . . .

.

134

3020 ThinkPad Dock II top cover . . . . .

.

135

Locations . . . . . . . . . . . . .

.

138

© Copyright IBM Corp. 2004

 

41

Front view . . . . . . . . . . .

.

138

Rear view . . . . . . . . . . . .

.

140

Bottom view . . . . . . . . . . .

.

141

Parts list . . . . . . . . . . . . .

.

142

R50/R50p and R51 series model matrix . . .

.

142

Overall . . . . . . . . . . . .

.

189

LCD FRUs . . . . . . . . . . .

.

236

14.1-in. XGA TFT . . . . . . . .

.

237

15.0-in. XGA TFT . . . . . . . .

.

243

15.0-in. SXGA+ IPS TFT . . . . . .

.

249

15.0-in. UXGA IPS TFT. . . . . . .

.

253

15.0-in. QXGA IPS TFT. . . . . . .

.

254

AC adapters . . . . . . . . . . .

.

254

Keyboard . . . . . . . . . . . . . 255

Recovery CDs . . . . . . . . . .

.

257

For Windows XP Professional (R50/R50p

 

 

series) . . . . . . . . . . .

.

257

For Windows XP Professional (R51 series)

 

258

For Windows XP Home Edition (R50/R50p

 

 

series) . . . . . . . . . . .

.

262

For Windows XP Home Edition (R51 series)

 

263

Miscellaneous parts . . . . . . . . .

.

265

Optional FRUs . . . . . . . . . .

.

269

Common parts list . . . . . . . . .

.

270

Tools . . . . . . . . . . . .

.

270

Power cords (system) . . . . . . .

.

270

Power cords (ThinkPad Dock and ThinkPad

 

 

Dock II) . . . . . . . . . .

.

271

Notices . . . . . . . . . . . . .

.

272

Trademarks . . . . . . . . . . .

.

272

42 R50/R50p, R51 Series

Product overview

Product overview

This section presents the following product-unique information:

v“Specifications”

v“Status indicators” on page 48

v“FRU tests” on page 50

v“Fn key combinations” on page 52

Specifications

The following table lists the specifications of the ThinkPad R50/R50p and R51 series:

Feature

Description

Processor

R50 series:

 

v Intel® Pentium® M processor 1.4 GHz,

 

L2 1-MB cache

 

v Intel® Pentium® M processor 1.5 GHz,

 

L2 1-MB cache

 

v Intel® Pentium® M processor 1.6 GHz,

 

L2 1-MB cache

 

v Intel® Pentium® M processor 1.7 GHz,

 

L2 1-MB cache

R50p series:

vIntel® Pentium® M processor 1.7 GHz, L2 1-MB cache

R51 series:

vMobile Intel® Celeron® processor 1.2 GHz, L2 1-MB cache

vMobile Intel® Celeron® processor 1.3 GHz, L2 1-MB cache

vMobile Intel® Celeron® processor 1.4 GHz, L2 1-MB cache

vIntel® Pentium® M processor 1.5 GHz, L2 1-MB cache

vIntel® Pentium® M processor 1.6 GHz, L2 1-MB cache

vIntel® Pentium® M processor 1.7 GHz, L2 1-MB cache

vIntel® Pentium® M processor 715 (1.5A GHz), L2 2-MB cache

vIntel® Pentium® M processor 725 (1.6A GHz), L2 2-MB cache

vIntel® Pentium® M processor 735 (1.7A GHz), L2 2-MB cache

vIntel® Pentium® M processor 745 (1.8 GHz), L2 2-MB cache

vIntel® Pentium® M processor 755 (2.0 GHz), L2 2-MB cache

(continued)

ThinkPad R50/R50p and R51 Series 43

Product overview

Feature

Description

Standard memory

R50 series:

 

v 256 MB DDR SDRAM SO-DIMM

 

(PC2700) card × 1

 

v 512 MB DDR SDRAM SO-DIMM

 

(PC2700) card × 1

R50p series:

v 512 MB DDR SDRAM SO-DIMM (PC2700) card × 1

v 1 GB DDR SDRAM SO-DIMM (PC2700) card × 1

 

R51 series:

 

v 128 MB DDR SDRAM SO-DIMM

 

 

(PC2700) card × 1

 

v 256 MB DDR SDRAM SO-DIMM

 

 

(PC2700) card × 1

 

v 512 MB DDR SDRAM SO-DIMM

 

 

(PC2700) card × 1

 

 

 

Optional memory

v

128 MB DDR SDRAM SO-DIMM

 

 

(PC2700) card

 

v 256 MB DDR SDRAM SO-DIMM

 

 

(PC2700) card

 

v 512 MB DDR SDRAM SO-DIMM

 

 

(PC2700)

 

v 1 GB DDR SDRAM SO-DIMM (PC2700)

 

 

(maximum of 2048 MB)

 

 

 

Bus architecture

v

400 MHz PSB (Processor System Bus)

 

v 333 MHz DDR (Double Data Rate)

 

 

SDRAM (Synchronous DRAM) (PC2700)

 

v

HUB link

 

v

PCI bus

 

v

LPC bus

Graphic memory

R50 series:

chip

v 32 MB DDR SDRAM (ATI M7-32)

 

v 32 MB DDR SDRAM (ATI M9-32)

 

R50p series:

 

v 128 MB DDR SDRAM (ATI M10 GL-128)

 

R51 series:

 

v Intel 855GME

 

(total video memory: UMA, 64 MB)

 

v 32 MB DDR SDRAM (ATI M7-32)

 

v 32 MB DDR SDRAM (ATI M9-32)

CMOS RAM

v 242 bytes

(continued)

44 R50/R50p, R51 Series

 

 

Product overview

 

 

Feature

Description

 

 

 

I/O port

v

External monitor connector

 

v

Stereo headphone jack

 

v

Monaural microphone jack

 

v

Infrared port

 

v

Parallel connector

 

v

Docking connector

 

v

RJ11 connector

 

v

RJ45 connector

 

v TV-out connector (S-Video)

 

v Video-in connector

 

v Universal serial bus (USB) 2.0 connector

 

 

× 2 (compatible with USB 1.1 and 2.0)

 

v IEEE 1394 connector (some models)

Internal modem

v

56.6 Kbps

Audio

v

1 W built-in stereo speaker × 2

 

v

Software control volume

Infrared transfer

v

IrDA 1.1

Display

R50 series:

 

v 14.1-inch, 16M colors, XGA (1024 × 768

 

 

resolution) TFT color LCD

 

v 15.0-inch, 16M colors, XGA (1024 × 768

 

 

resolution) TFT color LCD

 

v 15.0-inch, 16M colors, SXGA+ (1400 ×

 

 

1050 resolution) IPS (in-plane switching)

 

 

TFT color LCD

 

R50p series:

 

v 15.0-inch, 16M colors, UXGA (1600 ×

 

 

1200 resolution) IPS TFT color LCD

 

v 15.0-inch, 16M colors, QXGA (2048 ×

 

 

1536 resolution) IPS TFT color LCD

 

 

(supported by CTO)

 

R51 series:

 

v 14.1-inch, 16M colors, XGA (1024 × 768

 

 

resolution) TFT color LCD

 

v 15.0-inch, 16M colors, XGA (1024 × 768

 

 

resolution) TFT color LCD

 

v 15.0-inch, 16M colors, SXGA+ (1400 ×

 

 

1050 resolution) IPS TFT color LCD

 

 

 

(continued)

ThinkPad R50/R50p and R51 Series 45

Product overview

Feature

Description

Ultrabay Enhanced

R50 series:

device

v CD-ROM drive, 12.7 mm high

 

v DVD drive, 12.7 mm high

 

v DVD/CD-RW combo drive, 12.7 mm

 

high

 

v DVD-RW/CD-RW combo drive, 12.7 mm

 

high (option)

R50p series:

v CD-ROM drive, 12.7 mm high

v DVD/CD-RW combo drive, 12.7 mm high

v DVD-RW/CD-RW combo drive, 12.7 mm high

 

R51 series:

 

v CD-ROM drive, 12.7 mm high

 

v DVD drive, 12.7 mm high

 

v DVD/CD-RW combo drive, 12.7 mm

 

high

 

v DVD-RW/CD-RW combo drive, 12.7 mm

 

high

 

v DVD drive, 9.5 mm high (option)

 

v DVD/CD-RW combo drive, 9.5 mm high

 

(option)

 

 

Touch pad

v UltraNav

ThinkLight

Yes

 

 

Hard disk drive

R50 series:

 

v 30.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

v 40.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

v 60.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

R50p series:

 

v 60.0 GB, 7200 rpm, 9.5 mm high, IDE

 

interface

 

v 80.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

R51 series:

 

v 20.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

v 30.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

v 40.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

 

v 60.0 GB, 4200 rpm, 9.5 mm high, IDE

 

interface

(continued)

46 R50/R50p, R51 Series

+ 228 hidden pages