HP pavilion dv6 Service Manual

4.5 (2)

HP Pavilion dv6 Entertainment PC

Maintenance and Service Guide

© Copyright 2008, 2009 Hewlett-Packard

Development Company, L.P.

ATI Mobility Radeon is a registered trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-

Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and

other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Third Edition: May 2009

First Edition: December 2008

Document Part Number: 505495-003

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1

Product description

 

2

External component identification

 

 

Top components ...................................................................................................................................

8

 

TouchPad ............................................................................................................................

8

 

Lights ...................................................................................................................................

9

 

Buttons, speakers and fingerprint reader ...........................................................................

11

 

Keys ...................................................................................................................................

13

 

Front components ..............................................................................................................................

14

 

Rear component .................................................................................................................................

15

 

Right-side components .......................................................................................................................

15

 

Left-side components .........................................................................................................................

16

 

Bottom components ...........................................................................................................................

17

 

Display components ...........................................................................................................................

18

 

Wireless antennas (select models only) .............................................................................................

19

3

Illustrated parts catalog

 

 

Service tag .........................................................................................................................................

20

 

Computer major components .............................................................................................................

21

 

Display assembly components ...........................................................................................................

33

 

AntiGlare display assembly spare parts ............................................................................

33

 

BrightView display assembly spare parts ..........................................................................

35

 

Plastics Kit ..........................................................................................................................................

37

 

Cable Kit .............................................................................................................................................

38

 

Miscellaneous parts ............................................................................................................................

39

 

Sequential part number listing ............................................................................................................

40

4 Removal and replacement procedures

 

 

Preliminary replacement requirements ...............................................................................................

52

 

Tools required ....................................................................................................................

52

 

Service considerations .......................................................................................................

52

 

Plastic parts .......................................................................................................

52

 

Cables and connectors .....................................................................................

53

v

Drive handling ...................................................................................................

53

Grounding guidelines .........................................................................................................

54

Electrostatic discharge damage ........................................................................

54

Packaging and transporting guidelines .............................................

55

Workstation guidelines .....................................................................

55

Equipment guidelines .......................................................................

56

Component replacement procedures .................................................................................................

57

Service tag .........................................................................................................................

57

Computer feet ....................................................................................................................

58

Battery ...............................................................................................................................

59

Webcam/microphone module ............................................................................................

60

Optical drive .......................................................................................................................

62

Memory module .................................................................................................................

64

TV tuner module ................................................................................................................

66

RTC battery .......................................................................................................................

67

Hard drive ..........................................................................................................................

69

WLAN module ....................................................................................................................

72

Switch cover and keyboard ................................................................................................

76

Power button board ...........................................................................................................

80

Display assembly ...............................................................................................................

81

Top cover ...........................................................................................................................

91

Bluetooth module ...............................................................................................................

94

Modem module ..................................................................................................................

95

Audio/infrared board ..........................................................................................................

97

USB board .........................................................................................................................

98

Power connector cable ......................................................................................................

99

System board ...................................................................................................................

101

TV tuner module cable .....................................................................................................

103

Modem module cable ......................................................................................................

104

Fan/heat sink assembly ...................................................................................................

105

Processor .........................................................................................................................

107

5 Setup Utility

 

Starting the Setup Utility ...................................................................................................................

109

Using the Setup Utility ......................................................................................................................

110

Changing the language of the Setup Utility .....................................................................

110

Navigating and selecting in the Setup Utility ....................................................................

110

Displaying system information .........................................................................................

111

Restoring default settings in the Setup Utility ..................................................................

111

Exiting the Setup Utility ....................................................................................................

111

Setup Utility menus ..........................................................................................................................

112

Main menu .......................................................................................................................

112

Security menu ..................................................................................................................

112

vi

 

System Configuration menu ............................................................................................

112

 

Diagnostics menu ............................................................................................................

113

6

Specifications

 

 

Computer specifications ...................................................................................................................

114

 

15.6-inch, WXGA BrightView display specifications .........................................................................

115

 

16.0-inch WXGA BrightView display specifications ..........................................................................

116

 

15.6-inch WXGA AntiGlare display specifications ............................................................................

117

 

16.0-inch WXGA AntiGlare display specifications ............................................................................

118

 

Hard drive specifications ..................................................................................................................

119

 

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications ........................................

120

 

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................

121

 

System DMA specifications ..............................................................................................................

122

 

System interrupt specifications .........................................................................................................

123

 

System I/O address specifications ...................................................................................................

124

 

System memory map specifications .................................................................................................

127

7

Screw listing

 

 

Phillips PM2.0×3.0 screw .................................................................................................................

129

 

Phillips PM2.0×3.0 screw .................................................................................................................

131

 

Phillips PM2.0×14.0 captive screw ...................................................................................................

133

 

Phillips PM2.5×3.0 screw .................................................................................................................

134

 

Phillips PM2.5×4.0 screw .................................................................................................................

135

 

Phillips PM2.5×5.0 screw .................................................................................................................

137

 

Phillips PM2.5×5.0 captive screw .....................................................................................................

139

 

Phillips PM2.5×5.5 captive screw .....................................................................................................

140

 

Phillips PM2.5×6.5 screw .................................................................................................................

141

 

Phillips PM3.0×3.5 screw .................................................................................................................

144

8 Backup and Recovery

 

 

Recovering system information ........................................................................................................

145

 

Creating recovery discs ...................................................................................................

146

 

Backing up your information .............................................................................................................

147

 

When to back up ..............................................................................................................

147

 

Backup suggestions .........................................................................................................

147

 

Using system restore points ............................................................................................

147

 

When to create restore points .........................................................................

148

 

Create a system restore point .........................................................................

148

 

Restore to a previous date and time ...............................................................

148

 

Performing a recovery ......................................................................................................................

149

 

Recovering from the recovery discs ................................................................................

149

 

Recovering from the dedicated recovery partition (select models only) ..........................

149

vii

9 Connector pin assignments

 

1394 .................................................................................................................................................

150

Audio-in (microphone) ......................................................................................................................

150

Audio-out (headphone) .....................................................................................................................

151

External monitor ...............................................................................................................................

151

HDMI ................................................................................................................................................

152

RJ-11 (modem) ................................................................................................................................

153

RJ-45 (network) ................................................................................................................................

153

Universal Serial Bus .........................................................................................................................

154

10 Power cord set requirements

 

Requirements for all countries or regions .........................................................................................

155

Requirements for specific countries or regions ................................................................................

156

11 Recycling

 

Battery ..............................................................................................................................................

157

Display ..............................................................................................................................................

157

Index .................................................................................................................................................................

163

viii

1 Product description

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

Product Name

HP Pavilion dv6 Entertainment PC

 

 

 

 

Processors

Intel® Core™2 Duo T9900 3.06-GHz with 6-MB

 

L2 cache and 1066-MHz front side bus (FSB)

 

 

 

 

 

 

 

Intel® Core™2 Duo T9800 2.93-GHz with 6-MB

 

L2 cache and 1066-MHz front side bus (FSB)

 

 

 

 

 

 

 

Intel Core2 Duo T9600 2.80-GHz with 6-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo T9550 2.66-GHz with 6-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo T9400 2.53-GHz with 6-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo T6600 2.20-GHz with 2-MB L2

 

cache and 800-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo T6500 2.10-GHz with 2-MB L2

 

cache and 800-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo T6400 2.00-GHz with 2-MB L2

 

cache and 800-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo T5800 2.00-GHz with 2-MB L2

 

cache and 800-MHz FSB

 

 

 

 

 

 

 

Intel Pentium® Dual-Core T4300 2.10-GHz with

 

1-MB L2 cache and 800-MHz FSB

 

 

 

 

 

 

 

Intel Pentium® Dual-Core T4200 2.00-GHz with

 

1-MB L2 cache and 800-MHz FSB

 

 

 

 

 

 

 

Intel Pentium Dual-Core T3400 2.16-GHz with 1-

 

MB L2 cache and 667-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo P8800 2.66-GHz with 3-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core2 Duo P8700 2.53-GHz with 3-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core Duo P8600 2.40-GHz with 3-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

1

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

 

Intel Core Duo P8400 2.26-GHz with 3-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core Duo P7550 2.26-GHz with 3-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Core Duo P7450 2.13-GHz with 3-MB L2

 

cache and 1066-MHz FSB

 

 

 

 

 

 

 

Intel Celeron® 900 2.20-GHz with 1-MB L2 cache

 

 

and 667-MHz FSB

 

 

 

 

 

 

 

Intel Celeron® T1600 1.66-GHz with 1-MB L2

 

 

cache and 667-MHz FSB

 

 

 

 

 

 

Chipset

Northbridge: Intel PM45

 

 

 

 

 

 

Northbridge: Intel GM45

 

 

 

 

 

 

Southbridge: Intel ICH9M

 

 

 

 

Graphics

nVIDIA GeForce 9200M GS with 512 MB of

 

 

dedicated video memory (64 MB × 16 DDR2 × 4

 

 

 

PCs)

 

 

 

Up to 767 MB video memory on computer

 

 

 

models equipped with 1 GB of main system

 

 

 

memory

 

 

 

Up to 1279 MB video memory on computer

 

 

 

models equipped with 2 GB of main system

 

 

 

memory

 

 

 

Up to 1791 MB video memory on computer

 

 

 

models equipped with 3 GB of main system

 

 

 

memory

 

 

 

Up to 1791 MB video memory on computer

 

 

 

models equipped with 4 GB of main system

 

 

 

memory (32-bit OS)

 

 

 

Up to 2303 MB video memory on computer

 

 

 

models equipped with 4 GB of main system

 

 

 

memory (64-bit OS)

 

 

 

 

 

 

 

ATI Discrete PCI Express x 16 Graphics

 

 

ATI Mobility RadeonTM HD 4650 (M96) with

 

 

 

1 GB dedicated video memory (64MBx16

 

 

 

DDR3 x 8 PCs)

 

 

 

ATI Mobility Radeon HD 4530 (M92) with

 

 

 

512 MB dedicated video memory (64MBx16

 

 

 

DDR3 x 4 PCs)

 

 

 

 

 

 

 

Intel Extreme Graphics - Intel GMA 4700MHD

 

 

 

 

 

2 Chapter 1 Product description

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

 

Unified memory architecture (UMA) with shared

 

 

video memory:

 

 

 

Up to 270 MB of graphics subsystem

 

 

 

memory on computer models equipped with

 

 

 

1024 MB of main system memory

 

 

 

Up to 782 MB of graphics subsystem

 

 

 

memory on computer models equipped with

 

 

 

2048 MB of main system memory

 

 

 

Up to 1294 MB of graphics subsystem

 

 

 

memory on computer models equipped with

 

 

 

3072 MB of main system memory

 

 

 

Up to 1294 MB of graphics subsystem

 

 

 

memory on computer models equipped with

 

 

 

4096 MB of main system memory (32-bit

 

 

 

OS)

 

 

 

Up to 1759 MB of graphics subsystem

 

 

 

memory on computer models equipped with

 

 

 

4096 MB of main system memory (64-bit

 

 

 

OS)

 

 

 

Memory size is dynamic change

 

 

 

 

 

 

Panels

15.6-inch, WXGA (1366 × 768) BrightView

 

 

 

 

 

16.0-inch, WXGA (1366 × 768) BrightView

 

 

 

 

 

15.6-inch WXGA (1366 × 768) AntiGlare

 

 

 

 

 

16.0-inch, WXGA (1366 × 768) AntiGlare

 

 

 

 

 

AntiGlare glass panel cover support

 

 

 

 

 

Support for lighted logo on display enclosure

 

 

 

 

 

Typical brightness 200 nits

 

 

 

 

Memory

2 SODIMM slots

 

 

 

 

 

Customer-accessible/upgradable

 

 

 

 

 

PC2-6400, 800-MHz, DDR2

 

 

 

 

 

Dual-channel support

 

 

 

 

3

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

 

Supports up to 8 GB system memory

 

1024-MB total system memory (1024 MB ×

 

 

 

1, dual-channel)

 

 

 

2048-MB total system memory (1024 MB ×

 

 

 

2, dual-channel)

 

 

 

2048-MB total system memory (2048 MB ×

 

 

 

1, dual-channel)

 

 

 

3072-MB total system memory (2048 MB +

 

 

 

1024 MB)

 

 

 

4096-MB total system memory (2048 MB ×

 

 

 

2, dual-channel)

 

 

 

6144-MB total system memory (2048 MB +

 

 

 

4096 MB)

 

 

 

8192-MB total system memory (4096 MB ×

 

 

 

2, dual-channel)

 

 

 

 

 

 

Hard drives

Supports all Serial ATA (SATA) 9.5 mm, 6.35-cm

 

(2.5-inch) hard drives

 

 

 

 

 

 

 

Supports one hard drive

 

 

 

 

 

Support for HP ProtectSmart Hard

 

Drive Protection

 

 

 

 

 

 

 

Single hard drive configurations:

 

160 GB (5400 rpm)

 

 

 

250 GB (7200 rpm) (select models only)

 

 

 

250 GB (5400 rpm)

 

 

 

320 GB (7200 rpm) (select models only)

 

 

 

320 GB (5400 rpm)

 

 

 

400 GB (5400 rpm)

 

 

 

500 GB (5400 rpm) (select models only)

 

 

 

 

 

 

Optical drives

12.7-mm tray load

 

 

 

 

 

Serial ATA

 

 

 

 

 

Fixed (removal of 1 screw required)

 

 

 

 

 

Supports the following optical drives:

 

DVD±RW and D-RW SuperMulti Double-

 

 

 

Layer Combo Drive with

 

 

 

Blu-ray ROM DVD±R/RW SuperMulti

 

 

 

Double-Layer Drive

 

 

 

Blu-ray ROM with LightScribe DVD±R/RW

 

 

 

SuperMulti Double-Layer Drive

 

 

 

 

 

 

4 Chapter 1 Product description

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

Webcam

VGA camera

 

 

 

 

 

Fixed (no tilt)

 

 

 

 

 

Activity LED

 

 

 

 

 

640 × 480 by 24 frames per second

 

 

 

 

Microphone

2 omnidirectional microphones, dual-array with

 

appropriate software (supports beam forming,

 

 

 

echo cancellation, and noise suppression)

 

 

 

 

 

 

Audio

HD Audio (IDT)

 

 

 

 

 

Supports Microsoft® Premium Requirements

 

 

 

 

 

Pavilion-branded Altec Lansing speakers

 

 

 

 

Modem

56K V.92 data/fax modem (select models only)

 

 

 

 

 

Supports all worldwide certification requirements

 

 

 

 

Ethernet

Integrated Realtek 10/100/1000 network

 

 

interface card (NIC)

 

 

 

 

 

 

 

Integrated Realtek 10/100 NIC

 

 

 

Wireless

Integrated wireless local area network (WLAN) options by way of wireless module:

 

 

 

 

 

Broadcom BCM4312 802.11b/g

 

 

 

 

 

Broadcom BCM4312 802.11b/g + Bluetooth®

 

with two antennas

 

 

 

 

 

 

 

Broadcom 4322 802.11a/b/g/n WLAN

 

 

 

 

 

Broadcom 4322 802.11a/b/g/n WLAN +

 

Bluetooth

 

 

 

 

 

 

 

Intel Wi-Fi Link 5100 802.11a/b/g/n

 

WLAN module with two antennas

 

 

 

 

 

 

 

Intel Wi-Fi Link 5100 802.11a/b/g/n

 

WLAN module + Bluetooth with two antennas

 

 

 

 

 

 

 

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module

 

with two antennas

 

 

 

 

 

 

 

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module

 

+ Bluetooth with two antennas

 

 

 

 

 

 

TV tuner

Integrated NTSC/ATSC/ANG hybrid

 

TV tuner module (select models only)

 

 

 

 

 

 

 

Integrated worldwide analog DVB-T/ANG

 

TV tuner module (select models only)

 

 

 

 

 

 

 

Integrated DVB-T TV tuner module (select

 

 

models only)

 

 

 

 

 

 

 

Support for TV tuner antennas for both DVB-T

 

and NTSC/ATSC (select models only)

 

 

 

 

 

 

5

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

External media card

One ExpressCard 54 slot

 

 

 

 

 

Digital Media Slot, supports Secure Digital (SD )

 

Memory Card, MultiMediaCard (MMC), Memory

 

 

 

Stick (MS, Memory Stick Pro (MSP), xD-Picture

 

 

 

Card (XD)

 

 

 

 

 

 

Internal card

Two Mini Card slots

expansion

One slot for WLAN

 

 

 

 

 

 

One slot for TV tuner or other technologies

 

 

 

 

 

 

Ports

VGA, 15-pin supporting 1920 × 1200 resolution

 

 

at 75Hz

 

 

 

 

 

 

 

VGA, 15-pin supporting 1600 × 1200 resolution

 

 

at 75Hz

 

 

 

 

 

 

 

High-Definition Multimedia Interface (HDMI)

 

v1.3b supporting 1080p with HDCP key

 

 

 

 

 

 

 

eSATA port combo with fourth USB port

 

 

 

 

 

Four USB 2.0 ports

 

 

 

 

 

IEEE 1394a

 

 

 

 

 

 

RJ-11 modem (select models only)

 

 

 

 

 

RJ-45 Ethernet

 

 

 

 

 

Consumer infrared

 

 

 

 

 

MCX connector for TV antennas (select models

 

only)

 

 

 

 

 

 

 

Two stereo headphone jacks (audio-out)

 

 

 

 

 

Microphone input (audio-in)

 

 

 

 

 

2-pin AC power for 90-W AC adapter

 

 

 

 

Docking

Expansion port 3 supports the HP xb3000

 

Notebook Expansion Base and HP Notebook

 

 

 

QuickDock

 

 

 

 

 

 

Keyboard/pointing

16-inch full-size keyboard with numeric keypad

devices

 

 

 

 

 

 

 

 

Standard IMR keyboard with molded keyboard

 

characters

 

 

 

 

 

 

 

EspressoTextured Keyboard (select models

 

only)

 

 

 

 

 

 

 

TouchPad supports 2-way scrolling

 

 

 

 

 

Taps enabled as default

 

 

 

 

Power requirements

6-cell, 47-Wh, 2.55-Ah Li-ion battery

 

 

 

 

 

6 Chapter 1 Product description

Category

Description

Computer models

Computer models

 

 

equipped with

equipped with

 

 

graphics subsystems

graphics subsystems

 

 

with discrete memory

with UMA memory

 

 

 

 

 

6-cell, 55-Wh, 2.55-Ah Li-ion battery (Germany

 

 

only)

 

 

 

 

 

 

 

6-cell, 55-Wh, 2.55-Ah Li-ion battery

 

 

 

 

 

 

12-cell, 95-Wh, 8.8-Ah Li-ion battery

 

 

 

 

 

 

90-W AC adapter with localized cable plug

 

 

support (2-wire plug with ground pin, supports 2-

 

 

 

pin DC connector)

 

 

 

 

 

 

 

65-W AC adapter with localized cable plug

 

 

support (2-wire plug with ground pin, supports 2-

 

 

 

pin DC connector)

 

 

 

 

 

 

Security

Security cable slot

 

 

 

 

 

Fingerprint reader (select models only)

 

 

 

 

Operating system

Preinstalled:

 

 

 

 

 

 

 

Windows Vista® Business (32 bit)

 

 

 

 

 

Windows Vista Home Basic (32 bit)

 

 

 

 

 

Windows Vista Premium (32 bit and 64 bit)

 

 

 

 

 

Windows Vista Ultimate (64 bit)

 

 

 

 

Serviceability

AC adapter

 

 

 

 

 

Battery (system)

 

 

 

 

 

Hard drive

 

 

 

 

 

Memory module

 

 

 

 

 

Optical drive

 

 

 

 

 

Mini Card components

 

 

 

 

 

WLAN module

 

 

 

 

7

2 External component identification

Top components

TouchPad

Item

Component

Description

 

 

 

(1)

TouchPad light

White: TouchPad is enabled.

 

 

Amber: TouchPad is disabled.

 

 

 

(2)

TouchPad*

Moves the pointer and selects or activates items on the screen.

 

 

 

(3)

Left TouchPad button*

Functions like the left button on an external mouse.

 

 

 

(4)

TouchPad on/off button

Enables/disables the TouchPad.

 

 

 

(5)

TouchPad vertical scroll zone

Scrolls up or down.

 

 

 

(6)

Right TouchPad button*

Functions like the right button on an external mouse.

*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware and Sound > Mouse.

8 Chapter 2 External component identification

Lights

Item

Component

Description

 

 

 

(1)

Power lights* (2)

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state.

 

 

Off: The computer is off or in Hibernation.

 

 

 

(2)

Battery light

On: A battery is charging.

 

 

Blinking: A battery that is the only available power source has

 

 

reached a low battery level. When the battery reaches a

 

 

critical battery level, the battery light begins blinking rapidly.

 

 

Off: If the computer is plugged into an external power source,

 

 

the light is turned off when all batteries in the computer are

 

 

fully charged. If the computer is not plugged into an external

 

 

power source, the light stays off until the battery reaches a

 

 

low battery level.

 

 

 

(3)

Drive light

Blinking: The hard drive or optical drive is being accessed.

 

 

Amber: HP ProtectSmart Hard Drive Protection has

 

 

temporarily parked the hard drive.

 

 

 

(4)

Caps lock light

On: Caps lock is on.

 

 

 

(5)

Volume mute light

White: Computer sound is turned on.

 

 

Amber: Computer sound is turned off.

 

 

 

(6)

Volume down light

On: The volume scroll zone is being used to decrease speaker

 

 

volume.

 

 

 

(7)

Volume up light

On: The volume scroll zone is being used to increase speaker

 

 

volume.

 

 

 

(8)

Previous/rewind light

On: The previous/rewind button has been pressed.

 

 

 

(9)

Play/pause light

On: The play/pause button has been pressed.

 

 

 

(10)

Next/fast forward light

On: The next/fast forward button has been pressed.

 

 

 

Top components

9

Item

Component

Description

 

 

 

(11)

Stop light

On: The stop button has been pressed.

 

 

 

(12)

Wireless light

Blue: An integrated wireless device, such as a wireless local

 

 

area network (WLAN) device and/or a Bluetooth device, is

 

 

turned on.

 

 

Amber: All wireless devices are turned off.

 

 

 

(13)

Num lock light

On: The integrated numeric keypad is enabled, or num lock is

 

 

enabled on a connected optional keypad.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

10 Chapter 2 External component identification

Buttons, speakers and fingerprint reader

Item

Component

Description

 

 

 

(1)

Speakers (2)

Produce sound.

 

 

 

(2)

Power button*

When the computer is off, press the button to turn on the

 

 

computer.

 

 

When the computer is on, press the button briefly to initiate

 

 

Sleep.

 

 

When the computer is in the Sleep state, press the button

 

 

briefly to exit Sleep.

 

 

When the computer is in Hibernation, press the button briefly

 

 

to exit Hibernation.

 

 

If the computer has stopped responding and Windows® shutdown

 

 

procedures are ineffective, press and hold the power button for at

 

 

least 5 seconds to turn off the computer.

 

 

To learn more about your power settings, select Start > Control

 

 

Panel > System and Maintenance > Power Options.

 

 

 

(3)

Volume mute button

Mutes and restores speaker sound.

 

 

 

(4)

Volume scroll zone

Adjusts speaker volume. Slide your finger to the left to decrease

 

 

volume and to the right to increase volume. You can also tap the

 

 

minus sign (-) on the scroll zone to decrease volume, or tap the

 

 

plus sign (+) on the scroll zone to increase volume.

 

 

 

(5)

Previous/rewind button

Plays the previous track or chapter when the button is pressed

 

 

once.

 

 

Rewinds media when the button is pressed simultaneously

 

 

with the fn key.

 

 

 

(6)

Play/pause button

Plays or pauses media.

 

 

 

Top components 11

Item

Component

Description

 

 

 

 

(7)

Next/fast forward button

Plays the next track or chapter when the button is pressed

 

 

 

once.

 

 

Fast forwards media when pressed simultaneously with the

 

 

 

fn key.

 

 

 

(8)

Stop button

Stops playback.

 

 

 

(9)

Wireless button

Turns the wireless feature on or off, but does not create a wireless

 

 

connection.

 

 

NOTE: A wireless network must be set up in order to establish a

 

 

wireless connection.

 

 

 

(10)

Fingerprint reader (select models only)

Allows a fingerprint logon to Windows, instead of a password logon.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

12 Chapter 2 External component identification

Keys

Item

Component

Description

 

 

 

(1)

esc key

Displays system information about your computer when pressed in

 

 

combination with the fn key.

 

 

 

(2)

fn key

Executes frequently used system functions when pressed in

 

 

combination with a function key or the esc key.

 

 

 

(3)

Windows logo key

Displays the Windows Start menu.

 

 

 

(4)

Windows applications key

Displays a shortcut menu for items beneath the pointer.

 

 

 

(5)

Integrated numeric keypad keys

Can be used like the keys on an external numeric keypad.

 

 

 

(6)

Function keys

Execute frequently used system functions when pressed in

 

 

combination with the fn key.

 

 

 

Top components 13

Front components

Item

Component

Description

 

 

 

 

(1)

Power light

On: The computer is on.

 

 

Blinking: The computer is in the Sleep state.

 

 

Off: The computer is off or in Hibernation.

 

 

 

 

(2)

Battery light

On: A battery is charging.

 

 

Blinking: A battery that is the only available power source has

 

 

 

reached a low battery level. When the battery reaches a

 

 

 

critical battery level, the battery light begins blinking rapidly.

 

 

Off: If the computer is plugged into an external power source,

 

 

 

the light is turned off when all batteries in the computer are

 

 

 

fully charged. If the computer is not plugged into an external

 

 

 

power source, the light stays off until the battery reaches a low

 

 

 

battery level.

 

 

 

 

(3)

Drive light

Blinking: The hard drive or optical drive is being accessed.

 

 

Amber: HP ProtectSmart Hard Drive Protection has

 

 

 

temporarily parked the hard drive.

 

 

 

(4)

Consumer infrared lens

Receives a signal from the remote control.

 

 

 

(5)

Audio-in (microphone) jack

Connects an optional computer headset microphone, stereo array

 

 

microphone, or monaural microphone.

 

 

 

(6)

Audio-out (headphone) jacks (2)

Produce sound when connected to optional powered stereo

 

 

speakers, headphones, ear buds, a headset, or television audio.

NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

14 Chapter 2 External component identification

Rear component

Component

Description

 

 

Vent

Enables airflow to cool internal components.

 

NOTE: The computer fan starts up automatically to cool internal

 

components and prevent overheating. It is normal for the internal

 

fan to cycle on and off during routine operation.

 

 

Right-side components

Item

Component

Description

 

 

 

(1)

Optical drive

Reads optical discs and, on select models, also writes to optical

 

 

discs.

 

 

 

(2)

Optical drive light

Blinking: The optical drive is being accessed.

 

 

 

(3)

USB ports (2)

Connect optional USB devices.

 

 

 

(4)

TV antenna/cable jack (select models only)

Connects a TV antenna, a digital cable device, or a satellite device

 

 

that receives standard or high-definition TV broadcasts.

 

 

 

(5)

RJ-11 (modem) jack (select models only)

Connects a modem cable.

 

 

 

(6)

Security cable slot

Attaches an optional security cable to the computer.

 

 

NOTE: The security cable is designed to act as a deterrent, but

 

 

it may not prevent the computer from being mishandled or stolen.

 

 

 

(7)

Activity light for the power connector

Indicates that the power is on.

 

 

 

(8)

Power connector

Connects an AC adapter.

 

 

 

Rear component 15

Left-side components

Item

Component

Description

 

 

 

(1)

External monitor port

Connects an external VGA monitor or projector.

 

 

 

(2)

Expansion port 3

Connects the computer to an optional docking device or an optional

 

 

expansion product.

 

 

NOTE: The computer has only one expansion port. The term

 

 

expansion port 3 describes the type of expansion port.

 

 

 

(3)

RJ-45 (network) jack

Connects a network cable.

 

 

 

(4)

HDMI port

Connects an optional video or audio device, such as a high-

 

 

definition television, or any compatible digital or audio component.

 

 

 

(5)

eSATA/USB port (select models only)

Connects an optional high-performance eSATA component, such

 

 

as an eSATA external hard drive, or connects an optional USB

 

 

device.

 

 

NOTE: Depending on your computer model, the computer may

 

 

include a USB port only.

 

 

 

(6)

USB port

Connects an optional USB device.

 

 

 

(7)

1394 port (select models only)

Connects an optional IEEE 1394 or 1394a device, such as a

 

 

camcorder.

 

 

 

(8)

Activity light for the Digital Media Slot

Indicates that the component installed in the Digital Media Slot is

 

 

operating.

 

 

 

(9)

Digital Media Slot

Supports the following optional digital card formats:

 

 

Memory Stick (MS)

 

 

Memory Stick Pro (MSP)

 

 

MultiMediaCard (MMC)

 

 

Secure Digital (SD) Memory Card

 

 

Secure Digital High Capacity (SDHC) Memory Card

 

 

xD-Picture Card (XD) Type H

 

 

xD-Picture Card (XD)Type M

 

 

 

(10)

ExpressCard slot

Supports optional ExpressCard/54 cards.

 

 

 

 

16 Chapter 2 External component identification

Bottom components

Item

Component

Description

 

 

 

(1)

Hard drive bay

Holds the hard drive.

 

 

 

(2)

Vents (8)

Enable airflow to cool internal components.

 

 

NOTE: The computer fan starts up automatically to cool internal

 

 

components and prevent overheating. It is normal for the internal

 

 

fan to cycle on and off during routine operation.

 

 

 

(3)

Battery bay

Holds the battery.

 

 

 

(4)

Memory module compartment

Contains the memory module slots.

 

 

Also holds the WLAN module, TV tuner card (select models only),

 

 

and the Intel Turbo Memory card (select models only).

 

 

CAUTION: To prevent an unresponsive system, replace the

 

 

wireless module only with a wireless module authorized for use in

 

 

the computer by the governmental agency that regulates wireless

 

 

devices in your country or region. If you replace the module and

 

 

then receive a warning message, remove the module to restore

 

 

computer functionality, and then contact technical support through

 

 

Help and Support.

 

 

 

(5)

Battery release latch

Releases the battery from the battery bay.

 

 

 

Bottom components 17

Display components

Item

Component

Description

 

 

 

(1)

Internal display switch

Turns off the display and initiates Sleep if the display is closed while

 

 

the power is on.

 

 

 

(2)

Internal microphones (2)

Record sound.

 

 

 

(3)

Integrated webcam light

On: The integrated webcam is in use.

 

 

 

(4)

Integrated webcam

Records audio and video and captures still photographs.

 

 

 

18 Chapter 2 External component identification

Wireless antennas (select models only)

On select computer models, at least 2 antennas send and receive signals from one or more wireless devices.

NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Wireless antennas (select models only) 19

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(1)Product name: This is the product name affixed to the front of the computer.

(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4)Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer.

(5)Warranty period: This number describes the duration of the warranty period for the computer.

20 Chapter 3 Illustrated parts catalog

HP pavilion dv6 Service Manual

Computer major components

Item

Description

Spare part number

 

 

 

(1)

Display assembly (includes wireless antenna transceivers and cables)

 

 

 

 

 

15.6-inch WXGA BrightView display assembly with low light VGA webcam and 2

511867-001

 

microphones, Onyx

 

 

 

 

Computer major components 21

Item

Description

Spare part number

 

 

 

 

15.6-inch WXGA BrightView display assembly with low light VGA webcam and 2

517862-001

 

microphones, Moonlight White (replaced by 571743–001)

 

 

 

 

 

15.6-inch WXGA BrightView display assembly with standard VGA webcam and 2

571743–001

 

microphones, Moonlight White (replaces 517862–001)

 

 

 

 

 

15.6-inch WXGA BrightView display assembly with low light VGA webcam and 2

518776-001

 

microphones, Espresso Black (replaced by 571745-001)

 

 

 

 

 

15.6-inch WXGA BrightView display assembly with standard VGA webcam and 2

571745-001

 

microphones, Espresso Black (replaces 518776–001)

 

 

 

 

 

15.6-inch WXGA AntiGlare display assembly with low light VGA webcam and 2

518775-001

 

microphones, Moonlight White (replaced by 571744–001)

 

 

 

 

 

15.6-inch WXGA AntiGlare display assembly with standard VGA webcam and 2

571744–001

 

microphones, Moonlight White (replaces 518775–001)

 

 

 

 

 

15.6-inch WXGA AntiGlare display assembly with low light VGA webcam and 2

518777-001

 

microphones, Espresso Black (replaced by 571746-001)

 

 

 

 

 

15.6-inch WXGA AntiGlare display assembly with standard VGA webcam and 2

571746-001

 

microphones, Espresso Black (replaces 518777–001)

 

 

 

 

 

16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2

511865-001

 

microphones, Onyx

 

 

 

 

 

16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2

512357-001

 

microphones, Moonlight White (replaced by 571738-001)

 

 

 

 

 

16.0-inch WXGA BrightView display assembly with standard VGA webcam and 2

571738-001

 

microphones, Moonlight White (replaces 512357–001)

 

 

 

 

 

16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2

518771-001

 

microphones, Espresso Black (replaced by 571740-001)

 

 

 

 

 

16.0-inch WXGA BrightView display assembly with low light VGA webcam and 2

571740-001

 

microphones, Espresso Black (replaces 518771–001)

 

 

 

 

 

16.0-inch WXGA AntiGlare display assembly with low light VGA webcam and 2

511866-001

 

microphones, Onyx

 

 

 

 

 

16.0-inch WXGA AntiGlare display assembly with low light VGA webcam and 2

512358-001

 

microphones, Moonlight White (replaced by 571739-001)

 

 

 

 

 

16.0-inch WXGA AntiGlare display assembly with standard VGA webcam and 2

571739-001

 

microphones, Moonlight White (replaces 512358–001)

 

 

 

 

 

16.0-inch WXGA AntiGlare display assembly with low light VGA webcam and 2

518772-001

 

microphones, Espresso Black (replaced by 571741-001)

 

 

 

 

 

16.0-inch WXGA AntiGlare display assembly with standard VGA webcam and 2

571741-001

 

microphones, Espresso Black (replaces 518772–001)

 

 

 

 

NOTE: See Display assembly componentson page 33 for more information on display assembly spare part

 

numbers.

 

 

 

 

(2)

Switch cover (includes LED board and cable)

 

 

 

 

 

Onyx

512829-001

 

 

 

 

Moonlight White (replaced by 571747-001 on select models)

518110-001

 

 

 

 

Moonlight White (replaces 518110–001 on select models)

571747-001

 

 

 

 

Espresso Black (replaced by 571757-001 on select models)

518790-001

 

 

 

22 Chapter 3 Illustrated parts catalog

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