HP pavilion dv5 Service Manual

HP Pavilion dv5 Entertainment PC

Maintenance and Service Guide

© Copyright 2008 Hewlett-Packard

Development Company, L.P.

Athlon and Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of

Intel Corporation in the U.S. and

other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2008

Document Part Number: 469060-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1	Product description
2	External component identification
	Top components ...................................................................................................................................	7
	Display and top components ...............................................................................................	7
	Buttons, fingerprint reader, and speakers ............................................................................	9
	Keys ...................................................................................................................................	11
	TouchPad ..........................................................................................................................	12
	Front components ..............................................................................................................................	13
	Rear components ...............................................................................................................................	14
	Right-side components .......................................................................................................................	14
	Left-side components .........................................................................................................................	15
	Bottom components ...........................................................................................................................	16
3	Illustrated parts catalog
	Service tag .........................................................................................................................................	17
	Computer major components .............................................................................................................	18
	Display assembly components ...........................................................................................................	27
	AntiGlare display assembly spare parts ............................................................................	27
	BrightView display assembly spare parts ..........................................................................	28
	Plastics Kit ..........................................................................................................................................	30
	Cable Kit .............................................................................................................................................	31
	Mass storage devices .........................................................................................................................	32
	Miscellaneous parts ............................................................................................................................	34
	Sequential part number listing ............................................................................................................	35
4 Removal and replacement procedures
	Preliminary replacement requirements ...............................................................................................	44
	Tools required ....................................................................................................................	44
	Service considerations .......................................................................................................	44
	Plastic parts .......................................................................................................	44
	Cables and connectors .....................................................................................	45
	Drive handling ...................................................................................................	45

v

Grounding guidelines .........................................................................................................	46
Electrostatic discharge damage ........................................................................	46
Packaging and transporting guidelines .............................................	47
Workstation guidelines .....................................................................	47
Equipment guidelines .......................................................................	48
Unknown user password ...................................................................................................	49
Component replacement procedures .................................................................................................	50
Service tag .........................................................................................................................	50
Computer feet ....................................................................................................................	51
Battery ...............................................................................................................................	52
Webcam/microphone module ............................................................................................	53
Optical drive .......................................................................................................................	55
TV tuner module ................................................................................................................	57
RTC battery .......................................................................................................................	59
Memory module .................................................................................................................	60
Hard drive ..........................................................................................................................	62
WLAN module ....................................................................................................................	65
Switch cover and keyboard ................................................................................................	69
Power button board ...........................................................................................................	73
Speaker assembly .............................................................................................................	74
Bluetooth module ...............................................................................................................	75
Display assembly ...............................................................................................................	76
Top cover ...........................................................................................................................	84
Modem module ..................................................................................................................	87
Audio/infrared board ..........................................................................................................	89
USB board .........................................................................................................................	90
System board .....................................................................................................................	92
TV tuner module cable .......................................................................................................	94
Modem module cable ........................................................................................................	95
Power connector cable ......................................................................................................	96
Fan/heat sink assembly .....................................................................................................	98
Processor .........................................................................................................................	102
5 Setup Utility
Starting the Setup Utility ...................................................................................................................	104
Using the Setup Utility ......................................................................................................................	105
Changing the language of the Setup Utility .....................................................................	105
Display system information ..............................................................................................	105
Restoring default settings in the Setup Utility ..................................................................	106
Exiting the Setup Utility ....................................................................................................	106
Setup Utility menus ..........................................................................................................................	107
Main menu .......................................................................................................................	107
Security menu ..................................................................................................................	107

vi

	System Configuration menu ............................................................................................	107
	Diagnostics menu ............................................................................................................	108
6	Specifications
	Computer specifications ...................................................................................................................	109
	15.4-inch, SXGA+ display specifications ..........................................................................................	110
	15.4-inch WXGA display specifications ............................................................................................	111
	Hard drive specifications ..................................................................................................................	112
	Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ...............................................	113
	DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ...............................	114
	System DMA specifications, AMD ....................................................................................................	115
	System DMA specifications, Intel .....................................................................................................	115
	System interrupt specifications, AMD discrete graphics ..................................................................	116
	System interrupt specifications, AMD UMA graphics .......................................................................	117
	System interrupt specifications, Intel ................................................................................................	118
	System I/O address specifications, AMD .........................................................................................	119
	System I/O address specifications, Intel ..........................................................................................	121
	System memory map specifications, AMD discrete graphics ...........................................................	123
	System memory map specifications, AMD UMA graphics ...............................................................	124
	System memory map specifications, Intel ........................................................................................	125
7	Screw listing
	Phillips PM2.5×7.0 screw .................................................................................................................	127
	Phillips PM2.5×6.0 captive screw .....................................................................................................	131
	Phillips PM2.0×4.0 screw .................................................................................................................	132
	Phillips PM2.0×4.0 screw .................................................................................................................	135
	Phillips PM2.5×4.0 screw .................................................................................................................	136
	Phillips PM3.0×4.0 screw .................................................................................................................	138
	Phillips PM2.5×6.0 screw .................................................................................................................	139
	Phillips PM2.0×10.0 captive screw ...................................................................................................	140
8 Backup and Recovery
	Recovering system information ........................................................................................................	142
	Creating recovery discs ...................................................................................................	143
	Backing up your information .............................................................................................................	144
	When to back up ..............................................................................................................	144
	Backup suggestions .........................................................................................................	144
	Using system restore points ............................................................................................	144
	When to create restore points .........................................................................	145
	Create a system restore point .........................................................................	145
	Restore to a previous date and time ...............................................................	145
	Performing a recovery ......................................................................................................................	146
	Recovering from the recovery discs ................................................................................	146

vii

Recovering from the dedicated recovery partition (select models only) ..........................	146
9 Connector pin assignments
1394 .................................................................................................................................................	147
Audio-in (microphone) ......................................................................................................................	147
Audio-out (headphone) .....................................................................................................................	148
External monitor ...............................................................................................................................	148
HDMI ................................................................................................................................................	149
RJ-11 (modem) ................................................................................................................................	150
RJ-45 (network) ................................................................................................................................	150
Universal Serial Bus .........................................................................................................................	151
10 Power cord set requirements
Requirements for all countries or regions .........................................................................................	152
Requirements for specific countries or regions ................................................................................	153
11 Recycling
Battery ..............................................................................................................................................	154
Display ..............................................................................................................................................	154
Index .................................................................................................................................................................	160

viii

1 Product description

Category	Description	Computer	Computer	Computer models
		models equipped	models equipped	equipped with
		with AMD	with AMD	Intel processors
		processors and	processors and	and graphics
		graphics	graphics	subsystems with
		subsystems with	subsystems with	discrete memory
		discrete memory	UMA memory
Product Name	HP Pavilion dv5 Entertainment PC	√	√	√
Processors	AMD processors:
	AMD Turion™ Ultra Dual-Core 35W	√	√
	ZM-86 2.40-GHz with 2-MB L2 cache
	AMD Turion Ultra Dual-Core 35W ZM-82	√	√
	2.20-GHz, with 2-MB L2 cache
	AMD Turion Ultra Dual-Core 35W ZM-80	√	√
	2.10-GHz, with 2-MB L2 cache
	AMD Turion Dual-Core 35W RM-70	√	√
	2.00-GHz with 1-MB L2 cache
	AMD Athlon™ X2 Dual-Core 35W QL-60	√	√
	1.90-GHz with 1-MB L2 cache
	Intel® processors:
	Intel Core™2 Duo T9600 2.80-GHz with			√
	6-MB L2 cache and 1066-MHz front side
	bus (FSB)
	Intel Core2 Duo T9400 2.53-GHz with 6-			√
	MB L2 cache and 1066-MHz FSB
	Intel Core Duo T8600 2.40-GHz with 3-			√
	MB L2 cache and 1066-MHz FSB
	Intel Core Duo T8400 2.26-GHz with 3-			√
	MB L2 cache and 1066-MHz FSB
Chipset	Northbridge: AMD M770 chipset, ATI	√
	Radeon HD 3450 graphics
	Northbridge: AMD M780G chipset, ATI		√
	Radeon HD 3200 graphics
	Southbridge: AMD SB700	√	√
	Northbridge: Intel PM45			√
	Southbridge: Intel ICH9M			√

1

Category	Description	Computer	Computer	Computer models
		models equipped	models equipped	equipped with
		with AMD	with AMD	Intel processors
		processors and	processors and	and graphics
		graphics	graphics	subsystems with
		subsystems with	subsystems with	discrete memory
		discrete memory	UMA memory
Graphics	ATi Mobility Radeon HD 3450 with 256	√
	MB of discrete graphics subsystem
	memory (32 MB × 16 DDR2 × 4 PCs)
	Unified memory architecture (UMA) with		√
	shared video memory:
	● Up to 358 MB of graphics
	subsystem memory on computer
	models equipped with 2048 MB or
	more of main system memory
	● Up to 251 MB of graphics
	subsystem memory on computer
	models equipped with 1024 MB
	● Memory size is dynamic change
	Discrete graphics subsystem memory			√
	● GeForce 9650M GT, Nvidia NB9P-
	GS with 512 MB (32 MB × 16 DDR2
	×8 PCs)
	● GeForce 9300M GS, Nvidia NB9M-
	GEB with 256 MB
	(32 MB × 16 DDR2 × 4 PCs)
Panels	● 15.4-inch, WSXGA+ (1680 × 1050)	√	√	√
	AntiGlare
	● 15.4-inch, WSXGA+ (1680 × 1050)	√	√	√
	BrightView
	● 15.4-inch, WXGA+ (1440 × 900)	√	√	√
	AntiGlare
	● 15.4-inch, WXGA+ (1440 × 900)	√	√	√
	BrightView
	● AntiGlare glass panel cover	√	√	√
	support
	● Support for lighted logo on	√	√	√
	display enclosure
	● Typical brightness 200 nits	√	√	√
Memory	2 SODIMM slots	√	√	√
	Customer-accessible/upgradable	√	√	√
	PC2-6400, 800-MHz, DDR2	√	√	√
	Dual-channel support	√	√	√

2 Chapter 1 Product description

Category	Description		Computer	Computer	Computer models
			models equipped	models equipped	equipped with
			with AMD	with AMD	Intel processors
			processors and	processors and	and graphics
			graphics	graphics	subsystems with
			subsystems with	subsystems with	discrete memory
			discrete memory	UMA memory
	Supports up to 4096 MB system memory		√	√	√
	● 4096-MB total system memory
		(2048 MB × 2, dual-channel)
	● 3072-MB total system memory
		(2048 MB × 1 + 1024 × 1)
	● 2048-MB total system memory
		(1024 MB × 2, dual-channel)
	● 2048-MB total system memory
		(2048 MB × 1)
	● 1024-MB total system memory
		(512 MB × 2, dual-channel)
	● 1024-MB total system memory
		(1024 MB × 1)
Hard drives	Supports all Serial ATA (SATA) 9.5-mm,		√	√	√
	2.5-inch hard drives
	Supports up to 2 hard drives		√	√	√
	Support for Accelerometer hard		√	√	√
	drive protection
	Support for solid-state drive (SSD) on		√	√	√
	dual hard drive configurations, with SSD
	set as the primary drive
	Dual hard drive configurations:		√	√	√
	● 640-GB (320-GB, 5400-rpm × 2)
	● 500-GB (250-GB, 5400-rpm × 2)
	● 320-GB (160-GB, 7200-rpm × 2)
	● 320-GB (160-GB, 5400-rpm × 2)
	● 64-GB SSD + 320-GB, 5400-rpm
	Single hard drive configurations:		√	√	√
	●	320-GB, 5400-rpm
	●	250-GB, 5400-rpm
	●	160-GB, 7200-rpm
	●	160-GB, 5400-rpm
	●	120-GB, 5400-rpm
Optical drives	12.7-mm tray load		√	√	√
	Parallel ATA		√	√	√

3

Category	Description	Computer	Computer	Computer models
		models equipped	models equipped	equipped with
		with AMD	with AMD	Intel processors
		processors and	processors and	and graphics
		graphics	graphics	subsystems with
		subsystems with	subsystems with	discrete memory
		discrete memory	UMA memory
	Fixed (1 screw for removal)	√	√	√
	Support for the following optical drives:	√	√	√
	● DVD±RW and CD-RW SuperMulti
	Double-Layer Combo Drive with
	LightScribe
	● DVD±RW and CD-RW SuperMulti
	Double-Layer Combo Drive
	● Blu-ray Disc ROM Drive with
	SuperMulti DVD±R/RW Double-
	Layer
Webcam	Low-light VGA camera	√	√	√
	Fixed (no tilt)	√	√	√
	Activity LED	√	√	√
	640 × 480 by 24 frames per second	√	√	√
Microphone	2 omnidirectional microphones, dual	√	√	√
	array with appropriate software
	(supports beam forming, echo
	cancellation, and noise suppression)
Audio	HD Audio (IDT)	√	√	√
	Integrated subwoofer	√	√	√
	Supports Microsoft Premium	√	√	√
	Requirements
	Pavilion-branded Altec Lansing	√	√	√
	speakers
Modem	56K V.92 data/fax modem	√	√	√
	Supports all world-wide certification	√	√	√
	requirements
Ethernet	Integrated Realtek 10/100/1000 network	√		√
	interface card (NIC)
	Integrated Realtek 10/100 NIC		√
Wireless	Integrated wireless local area network (WLAN) options by way of wireless module:
	Atheros AR9280 802.11a/b/g/n	√	√
	Broadcom 4321 802.11a/b/g/n	√	√
	Atheros AR2425 802.11b/g	√	√
	Intel Wi-Fi Link 5100 802.11a/b/g/n			√
	WLAN module

4 Chapter 1 Product description

Category	Description	Computer	Computer	Computer models
		models equipped	models equipped	equipped with
		with AMD	with AMD	Intel processors
		processors and	processors and	and graphics
		graphics	graphics	subsystems with
		subsystems with	subsystems with	discrete memory
		discrete memory	UMA memory
	Intel Wi-Fi Link 5100 802.11a/b/g			√
	WLAN module
	Broadcom 4322 802.11a/b/g/n			√
	WLAN module
	Broadcom BCM4312 802.11b/g			√
	WLAN module
Wireless	Integrated ATSC/NTSC/QAM hybrid	√	√	√
	TV tuner module
	Integrated world-wide analog DVB-T	√	√	√
	TV tuner module
	Support for TV tuner antennae for both	√	√	√
	DVB-T and ATSC/NTSC
External media	One ExpressCard 54 slot	√	√
card
	Digital Media Slot, supports SD, MMC,	√	√	√
	SD I/O, MS, MSP, xD
Ports	Audio-in (mono microphone)	√	√	√
	Audio-out (stereo headphone)	√	√	√
	Audio-out (stereo headphone with S/	√	√	√
	PDIF)
	Consumer infrared	√	√	√
	eSATA	√	√	√
	High-Definition Multimedia Interface	√	√	√
	(HDMI) v1.3 supporting 1080p with
	HDCP key
	IEEE 1394a	√		√
	RJ-11 (modem; select models only)	√	√	√
	RJ-45 (Ethernet, includes link and	√	√	√
	activity lights)
	TV tuner antenna (select models only)	√		√
	USB (4 on computer models not	√	√	√
	equipped with an eSATA port; 3 on
	computer models equipped with an
	eSATA port)
	VGA (Dsub 15-pin)	√	√	√
	2-pin AC power for 90-W AC adapter	√	√	√
Docking	Expansion port 3 supports the HP	√	√	√
	xb3000 Notebook Expansion Base and
	HP Notebook QuickDock

5

Category	Description	Computer	Computer	Computer models
		models equipped	models equipped	equipped with
		with AMD	with AMD	Intel processors
		processors and	processors and	and graphics
		graphics	graphics	subsystems with
		subsystems with	subsystems with	discrete memory
		discrete memory	UMA memory
Keyboard/	17-inch full-size keyboard with	√	√	√
pointing devices	numeric keypad
	Touchpad supports 2-way scrolling	√	√	√
	Taps enabled as default	√	√	√
Power	8-cell 2.55-Ah Li-ion battery	√		√
requirements
	6-cell 2.20-Ah Li-ion battery		√
	90-W AC adapter with localized cable	√		√
	plug support (2-wire plug with ground
	pin, supports 2-pin DC connector)
	65-W AC adapter with localized cable		√
	plug support (2-wire plug with ground
	pin, supports 2-pin DC connector)
Security	Security cable slot	√	√	√
	Fingerprint reader (select models only)	√	√	√
Operating	Preinstalled:
system
	FreeDOS	√	√	√
	Linux Red Flag	√	√	√
	Windows Vista® Business (32 bit)	√	√	√
	Windows Vista Home Basic (32 bit) vvv			√
	Windows Vista Premium (32 bit)	√	√	√
	Windows Vista Ultimate (64 bit)	√	√	√
Serviceability	AC adapter	√	√	√
	Battery (system)	√	√	√
	Hard drives (2)	√	√	√
	Memory module	√	√	√
	Optical drive	√	√	√
	TV tuner module	√	√	√
	WLAN module	√	√	√

6 Chapter 1 Product description

2 External component identification

Top components

Display and top components

Item	Component	Description
(1)	Internal display switch	Turns off the display and initiates Sleep if the display is
		closed while the power is on.
(2)	Wireless antennae (select models only)	Send and receive signals from one or more wireless
		devices. These antennae are not visible from the
		outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions.

NOTE: To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Top components

7

Item	Component	Description
(3)	Internal microphones (2)	Record sound.
(4)	Integrated webcam light	On: The integrated webcam is in use.
(5)	Integrated webcam	Records video and captures still photographs.

8 Chapter 2 External component identification

Buttons, fingerprint reader, and speakers

Item	Component	Description
(1)	Speakers (2)	Produce sound.
(2)	Power button*	● When the computer is off, press the button to turn
		on the computer.
		● When the computer is on, press the button briefly
		to initiate Sleep.
		● When the computer is in the Sleep state, press the
		button briefly to exit Sleep.
		● When the computer is in Hibernation, press the
		button briefly to exit Hibernation.
		If the computer has stopped responding and Windows®
		shutdown procedures are ineffective, press and hold
		the power button for at least 5 seconds to turn off the
		computer.
		To learn more about your power settings, select Start >
		Control Panel > System and Maintenance > Power
		Options.
(3)	Media button	● Launches the QuickPlay program (for models with
		QuickPlay preinstalled).
		NOTE: If the computer has been set up to require a
		logon password, you may be asked to log on to
		Windows. QuickPlay launches after you log on. Refer to
		the QuickPlay software Help for more information.
(4)	Volume mute button	Mutes and restores speaker sound.

Top components

9

Item	Component	Description
(5)	Volume scroll zone	Adjusts speaker volume. Slide your finger to the left to
		decrease volume and to the right to increase volume.
		You can also tap the minus sign on the scroll zone to
		decrease volume, or tap the plus sign on the scroll zone
		to increase volume.
(6)	Previous/rewind button	●	Plays the previous track or chapter when the
			button is pressed once.
		●	Rewinds media when the button is pressed
			simultaneously with the fn key.
(7)	Play/pause button	Plays or pauses the disc.
(8)	Next/fast forward button	●	Plays the next track or chapter when the button is
			pressed once.
		●	Fast forwards media when pressed
			simultaneously with the fn key.
(9)	Stop button	Stops playback.
(10)	Wireless button	Turns the wireless feature on or off, but does not create
		a wireless connection.
		NOTE: A wireless network must be set up in order to
		establish a wireless connection.
(11)	Fingerprint reader	Allows a fingerprint logon to Windows, instead of a
		password logon.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

10 Chapter 2 External component identification

Keys

Item	Component	Function
(1)	esc key	Displays system information about your computer when
		pressed in combination with the fn key.
(2)	fn key	Executes frequently used system functions when
		pressed in combination with a function key or the esc
		key.
(3)	Windows logo key	Displays the Windows® Start menu.
(4)	Windows applications key	Displays a shortcut menu for items beneath the pointer.
(5)	Embedded numeric keypad keys	Can be used like the keys on an external numeric
		keypad.
(6)	Function keys	Execute frequently used system functions when
		pressed in combination with the fn key.

Top components 11

TouchPad

Item	Component	Function
(1)	TouchPad light	● White: TouchPad is enabled.
		● Amber: TouchPad is disabled.
(2)	TouchPad*	Moves the pointer and selects or activates items on the
		screen.
(3)	TouchPad left button*	Functions like the left button on an external mouse.
(4)	TouchPad on/off button	Enables/disables the TouchPad.
(5)	TouchPad scroll zone	Scrolls up or down.
(6)	TouchPad right button*	Functions like the right button on an external mouse.

*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse.

12 Chapter 2 External component identification

Front components

Item	Component	Function
(1)	Power light	●	On: The computer is on.
		●	Blinking: The computer is in the Sleep state.
		●	Off: The computer is off or in Hibernation.
(2)	Battery light	●	On: A battery is charging.
		●	Blinking: A battery that is the only available power
			source has reached a low battery level. When the
			battery reaches a critical battery level, the battery
			light begins blinking rapidly.
		●	Off: If the computer is plugged into an external
			power source, the light is turned off when all
			batteries in the computer are fully charged. If the
			computer is not plugged into an external power
			source, the light stays off until the battery reaches
			a low battery level.
(3)	Drive light	Blinking: The hard drive or optical drive is being
		accessed.
(4)	Consumer infrared lens	Receives a signal from the HP Remote Control.
(5)	Audio-in (microphone) jack	Connects an optional computer headset microphone,
		stereo array microphone, or monaural microphone.
(6)	Audio-out (headphone) jacks (2)	Produce sound when connected to optional powered
		stereo speakers, headphones, ear buds, a headset, or
		television audio.

NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Front components 13

Rear components

Component	Function
Vents (2)	Enables airflow to cool internal components.
	NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.
	It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Item	Component	Function
(1)	Optical drive light	Blinking: The optical drive is being accessed.
(2)	Optical drive	Reads optical discs and, on select models, also writes
		to optical discs.
(3)	USB ports (2)	Connect optional USB devices.
(4)	TV antenna jack (select models only)	Connects a TV antenna, a digital cable device, or a
		satellite device that receives standard or high-definition
		TV broadcasts.
(5)	RJ-11 (modem) jack (select models only)	Connects a modem cable.
(6)	Security cable slot	Attaches an optional security cable to the computer.
		NOTE: The security cable is designed to act as a
		deterrent, but it may not prevent the computer from
		being mishandled or stolen.
(7)	Power connector	Connects an AC adapter.

14 Chapter 2 External component identification

Left-side components

Item	Component	Function
(1)	External monitor port	Connects an external VGA monitor or projector.
(2)	Expansion port 3	Connects the computer to an optional docking device or an
		optional expansion product.
		NOTE: The computer has only one expansion port. The
		term expansion port 3 describes the type of expansion port.
(3)	RJ-45 (network) jack	Connects a network cable.
(4)	HDMI port	Connects an optional video or audio device, such as a high-
		definition television, or any compatible digital or audio
		component.
(5)	eSATA/USB port	Connects an optional high-performance eSATA
		component, such as an eSATA external hard drive, or an
		optional USB device.
(6)	USB port	Connects an optional USB device.
(7)	1394 port (select models only)	Connects an optional IEEE 1394 or 1394a device, such as
		a camcorder.
(8)	Digital Media Slot light	On: A digital card is being accessed.
(9)	Digital Media Slot	Supports the following optional digital card formats: Secure
		Digital (SD) Memory Card, MultiMediaCard (MMC),
		Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture
		Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card
		(XD) Type M.
(10)	ExpressCard slot	Supports optional ExpressCard/54 cards.

Left-side components 15

Bottom components

Item	Component	Function
(1)	Vents (8)	Enable airflow to cool internal components.
		NOTE: The computer fan starts up automatically to
		cool internal components and prevent overheating. It is
		normal for the internal fan to cycle on and off during
		routine operation.
(2)	Battery bay	Holds the battery.
(3)	Battery release latch	Releases the battery from the battery bay.
(4)	Memory module compartment	Contains the memory module slots.
(5)	Mini Card module compartment	Holds the TV tuner card and, for select models only, the
		Intel Turbo Memory card.
(6)	Hard drive bay and WLAN module	Holds the hard drive and the WLAN module.
		CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

16 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1)Product name: This is the product name affixed to the front of the computer.

(2)Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3)Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.

(4)Model description: This is the number needed to locate documents, drivers, and support for the computer.

(5)Warranty period: Describes the duration of the warranty period for the computer.

Service tag 17

Computer major components

Item	Description	Spare part number
(1)	15.4-inch display assemblies (include wireless antenna transceivers and cables)
	WSXGA+ AntiGlare display assembly with webcam and 2 microphones	484372-001
	WSXGA+ BrightView display assembly with webcam and 2 microphones	484368-001
	WXGA AntiGlare display assembly with webcam and 2 microphones	484371-001

18 Chapter 3 Illustrated parts catalog

Item	Description	Spare part number
	WXGA Brightview display assembly with webcam and 2 microphones	484367-001
	NOTE: See Display assembly components on page 27 for more information on display assembly spare part
	numbers.
(2)	Switch cover (includes LED board and cable)	488316-001
(3)	Power button board (includes cable)	486796-001
(4)	Keyboards (include keyboard cable)
	Belgium	488590-A41
	Brazil	488590-201
	Canada	488590-121
	The Czech Republic	488590-221
	Denmark, Norway, and Sweden	488590-DH1
	France	488590-051
	Germany	488590-041
	Greece	488590-151
	Hungary	488590-211
	Israel	488590-BB1
	Italy	488590-061
	Japan	488590-291
	Latin America	488590-161
	The Netherlands and Europe	488590-B31
	Portugal	488590-131
	Russia	488590-251
	Saudi Arabia	488590-171
	South Korea	488590-AD1
	Spain	488590-071
	Switzerland	488590-111
	Taiwan	488590-AB1
	Thailand	488590-281
	Turkey	488590-141
	The United Kingdom	488590-031
	The United States	488590-001
(5)	Speaker assembly	486801-001
(6)	Bluetooth® modules (do not include a Bluetooth module cable)
	For use only with computer models equipped with AMD processors	412766-002
	For use only with computer models equipped with Intel processors	483113-001

Computer major components 19

Item	Description	Spare part number
(7)	Bluetooth module cable	489822-001
	Cable Kit, includes:	501891-001
	NOTE: See Cable Kit on page 31 for more Cable Kit spare part information.
(8a)	Power connector cable
(8b)	Modem module cable
(8c)	TV tuner module antenna cable
	Plastics Kit, includes:	486793-001
	NOTE: See Plastics Kit on page 30 for more Cable Kit spare part information.
(9a)	ExpressCard slot bezel
(9b)	Mini Card module compartment cover
(9c)	Memory module compartment cover
(9d)	Hard drive bay cover
(10)	Top covers (include TouchPad and TouchPad buttons):
	For use only with computer models equipped with a fingerprint reader	486527-001
	For use only with computer models not equipped with a fingerprint reader	486526-001

(11)Modem modules:

NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 501891-001.

	For use in all countries and regions except Australia and New Zealand	461749-001
	For use only in Australia and New Zealand	461749-011
(12)	System boards (include replacement thermal material):
	For use only with computer models equipped with AMD processors:
	● With RX781 Northbridge and ATI-M82-S discrete graphics subsystem memory	482324-001
	● With RS780 Northbridge and ATI-M UMA graphics subsystem memory	482325-001
	For use only with computer models equipped with Intel processors:
	● With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem	482870-001
	memory and 512-GB of graphics subsystem memory
	● With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem	482867-001
	memory and 256-GB of graphics subsystem memory
	● With GM45 Northbridge and UMA graphics subsystem memory	482869-001
	● With ICH9M Northbridge and UMA graphics subsystem memory	482868-001
(13)	Audio/infrared board (includes cable)	486797-001
(14)	USB board (includes cable)	486798-001
(15)	Processors (include replacement thermal material):
	AMD processors:

20 Chapter 3 Illustrated parts catalog

Item	Description	Spare part number
	● Turion Ultra Dual-Core 35W ZM-86 2.40-GHz processor with 2-MB L2 cache	484260-001
	● Turion Ultra Dual-Core 35W ZM-82 2.20-GHz, processor with 2-MB L2 cache	484261-001
	● Turion Ultra Dual-Core 35W ZM-80 2.10-GHz, processor with 2-MB L2 cache	484262-001
	● Turion Dual-Core 35W RM-70 2.00-GHz with 1-MB L2 cache	484263-001
	● Athlon X2 Dual-Core 35W QL-60 1.90-GHz with 1-MB L2 cache	484264-001
	Intel processors:
	● Intel Core2 Duo T9600 2.80-GHz processor with 6-MB L2 cache and 1066-MHz	483859-001
	FSB
	● Intel Core2 Duo T9400 2.53-GHz processor with 6-MB L2 cache and 1066-MHz	483860-001
	FSB
	● Intel Core Duo T8600 2.40-GHz processor with 3-MB L2 cache and 1066-MHz	483861-001
	FSB
	● Intel Core Duo T8400 2.26-GHz processor with 3-MB L2 cache and 1066-MHz	486523-001
	FSB

(16)Fan/heat sink assemblies (include replacement thermal material):

	For use only with computer models equipped with AMD processors and graphics	493001-001
	subsystems with discrete memory
	For use only with computer models equipped with AMD processors and graphics	491572-001
	subsystems with UMA memory
	For use only with computer models equipped with Intel processors and graphics	486799-001
	subsystems with discrete memory
	For use only with computer models equipped with Intel processors and graphics	492314-001
	subsystems with UMA memory
(17)	Base enclosures (include rubber feet)
	For use only with computer models equipped with a 1394 port, modem module, and	486783-001
	TV tuner module
	For use only with computer models equipped with a 1394 port and modem module, but	486784-001
	not a TV tuner module
	For use only with computer models equipped with a 1394 port and TV tuner module,	486785-001
	but not a modem module
	For use only with computer models equipped with a 1394 port, but not a modem module	486786-001
	or a TV tuner module
	For use only with computer models equipped with a modem module and a TV tuner	486787-001
	module, but not a 1394 port
	For use only with computer models equipped with a TV tuner module, but not a 1394	486788-001
	port or modem module
	For use only with computer models equipped with a modem module, but not a 1394	486789-001
	port or TV tuner module
	For use only with computer models not equipped with a 1394 port, modem module, or	486790-001
	TV tuner module
	Rubber Feet Kit (not illustrated, includes 4 base enclosure rubber feet)	486794-001

Computer major components 21

Item	Description	Spare part number
(18)	Batteries:
	12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models	484172-001
	6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models	484171-001
	6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with	484170-002
	AMD processors
	6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with	484170-001
	Intel processors

(19)Optical drives (include bezel and bracket):

	Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and	486525-002
	bronze bezel
	Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and	486525-001
	silver bezel
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and	483864-003
	bronze bezel for use only with computer models equipped with AMD processors
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and	483864-002
	bronze bezel for use only with computer models equipped with Intel processors
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and	483864-001
	silver bezel
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with bronze bezel	483863-002
	DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with silver bezel	483863-001
(20)	RTC battery	491571-001

(21)TV tuner modules:

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 501891-001.

	DVB-T TV tuner module	482899-003
	DVB-T/ANG TV tuner module	482899-002
	NTSC/ATSC/ANG TV tuner module	482899-001
	TV tuner external antenna cables (not illustrated):
	With F-PAL jack	482900-001
	With PAL jack	482900-002
(22)	Memory modules (667-MHz, PC2-5300, 1-DIMM):
	2048-MB memory module for use only with computer models equipped with AMD	484268-002
	processors
	1024-MB memory module for use only with computer models equipped with AMD	484267-002
	processors
	2048-MB memory module for use only with computer models equipped with Intel	484268-001
	processors
	1024-MB memory module for use only with computer models equipped with Intel	484267-001
	processors

22 Chapter 3 Illustrated parts catalog