HP LaserJet 2200 Series Service Manual
hp LaserJet 2200
service
HP LaserJet 2200 Series Printer
Service Manual _____________
© Copyright Hewlett-Packard Company,
1999, 2000
All Rights Reserved. Reproduction,
adaptation, or translation without prior written
permission is prohibited, except as allowed
under the copyright laws.
Part number: C4084-91077
First Edition, October 1999
Second Edition, September 2000
Warranty
The information contained in this document is
subject to change without notice.
Hewlett-Packard makes no warranty of any
kind with respect to this information.
HEWLETT-PACKARD SPECIFICALLY
DISCLAIMS THE IMPLIED WARRANTY OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
Hewlett-Packard shall not be liable for any
direct, indirect, incidental, consequential, or
other damage alleged in connection with the
furnishing or use of this information.
Trademark Credits
Adobe® and PostScript® are trademarks of
Adobe Systems Incorporated which may be
registered in certain jurisdictions.
E
NERGY STAR
mark of the United States Environmental
Protection Agency.
®
is a U.S. registered service
Hewlett-Packard Company
11311 Chinden Boulevard
Boise, Idaho 83714 U.S.A.
Table of contents
List of figures
List of tables
1 Product information
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Environmental Product Stewardship Program . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP Direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
HP service parts information compact disc . . . . . . . . . . . . . . . . . . . . . . . . .17
HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Reseller sales and service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
C7058-90936 iii
2 Operating requirements
Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printer space requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
General media specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Media input options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Tray 1 media sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Tray 2 and tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Tray 3 (500-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Transparency specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Storing print media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Shipping print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Paper fillers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Testing media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3 Printer configuration
Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Job Cancel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Go . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printing a demo page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Self test/configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
JetDirect configuration-page elements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Continuous self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Performing an engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Entering service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Entering escape characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Cold reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
NVRAM initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
EIO card reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Network printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Installing an HP JetDirect EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
IR printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Fast Infrared Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Using the FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
iv Table of contents C7058-90936
4 Printer maintenance
Service check points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Periodic inspection of parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
General cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Internal cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Engine cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Toner cartridge information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Handling instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Refilled toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Toner cartridge weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Saving toner with EconoMode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Redistributing the toner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
5 Theory of operation
Basic operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Power-on sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Basic print-period operating sequences . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Printer timing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Printer functionality and operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Formatter hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Formatter subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Engine control system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Engine control subsystems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Pickup/feed system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Media detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Media detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Media-size detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Jam detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Pickup sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Delivery sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Reversing sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Duplexer sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Paper-feed sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
6 Removal and replacement
Removal and replacement strategies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Required tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Toner cartridge removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Cover and tray removal and replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove tray 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove the cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Remove I/O cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Remove EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Remove top cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Remove left cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Remove tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Internal disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
C7058-90936 v
Remove transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Remove EIO shield and guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Remove fuser assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Remove fuser-film heater assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Remove duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Remove duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Remove power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Remove upper output delivery roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Disassemble the upper output delivery roller. . . . . . . . . . . . . . . . . . . . . . . 126
Remove lower output delivery rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Remove laser/scanner assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Remove transport belts and rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Remove ribbon cable harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Remove printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Remove engine controller assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Remove main motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Remove motor plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Remove printer drive assembly gears . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Remove tray 1 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Remove tray 1 pickup roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Remove tray 1 separation pad assembly. . . . . . . . . . . . . . . . . . . . . . . . . . 145
Remove tray 1 paper-sensor lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Remove tray 2 pickup roller assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Replace tray 2 pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Remove tray 2 pickup roller and refeeder assembly . . . . . . . . . . . . . . . . . 153
Remove tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Remove duplexer drive gears and solenoid. . . . . . . . . . . . . . . . . . . . . . . . 157
Remove registration assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Remove tray 3 assembly connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remove dc bias voltage contacts (leaf springs). . . . . . . . . . . . . . . . . . . . . 164
Tray 3 disassembly and assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Remove tray 3 (250-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 166
Remove tray 3 (250-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 167
Remove tray 3 (250-sheet feeder) feeder drive assembly. . . . . . . . . . . . . 168
Remove tray 3 (250 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 170
Remove tray 3 (500-sheet feeder) cassette. . . . . . . . . . . . . . . . . . . . . . . . 171
Remove tray 3 (500-sheet feeder) pickup roller. . . . . . . . . . . . . . . . . . . . . 172
Remove tray 3 (500-sheet feeder) feeder drive assembly. . . . . . . . . . . . . 173
Remove tray 3 (500 sheet-feeder) drive solenoid . . . . . . . . . . . . . . . . . . . 175
7 Troubleshooting
Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Preliminary operating checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Basic fault isolation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Power-on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Troubleshooting with control-panel messages . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control panel lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Control-panel light messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Media-handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Print test pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
vi Table of contents C7058-90936
Engine test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Jam troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Media problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197
Evaluate the test pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Status-log messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198
Verify installed options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Image-formation troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Image defect tables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Repetitive defect ruler. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
Half self test functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Drum-rotation functional check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Media troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209
Determine the problem source: print media or printer . . . . . . . . . . . . . . . .209
Isolate a paper path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Isolate a media brand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .210
Isolate a media type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .211
Evaluate media use practices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Evaluate environmental conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Communication troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Communications check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
Test message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217
EIO troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
JetDirect configuration-page elements . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
JetDirect configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Reference diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
8 Parts and diagrams
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Ordering consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .228
Consumables, accessories, and supplies. . . . . . . . . . . . . . . . . . . . . . . . . .229
Common fasteners and torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Illustrations and parts lists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .231
External covers and panels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
Internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .235
Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .247
Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Fusing assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .255
Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . .259
250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261
250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . .263
500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .265
500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267
500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . . . . . . .269
500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271
500-sheet feeder PCB assembly location. . . . . . . . . . . . . . . . . . . . . . . . . .273
Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Index
C7058-90936 vii
viii Table of contents C7058-90936
List of figures
Figure 1. Sample identification label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Figure 2. External assembly locations (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 3. External assembly locations (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Figure 4. External assembly locations (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 5. External assembly locations (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Figure 6. External assembly locations (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Figure 7. Internal assembly locations (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 8. Internal assembly locations (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Figure 9. Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 10. Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Figure 11. Media input trays (250-sheet feeder installed) . . . . . . . . . . . . . . . . .30
Figure 12. Media input trays (500-sheet feeder installed) . . . . . . . . . . . . . . . . .30
Figure 13. Double side seam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Figure 14. Long, short, and diagonal grain curl . . . . . . . . . . . . . . . . . . . . . . . . .39
Figure 15. Measuring curl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Figure 16. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Figure 17. Demo page (front) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Figure 18. Demo page (back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Figure 19. Self test/configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Figure 20. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Figure 21. Engine-test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Figure 22. Power cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Figure 23. Interface cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 24. HP JetDirect EIO card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Figure 25. Network cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 26. Interface cable door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Figure 27. FIR port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Figure 28. Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Figure 29. Remove toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Figure 30. Wipe residue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Figure 31. Replace toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Figure 32. Print sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Figure 33. Redistributing the toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Figure 34. Timing chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Figure 35. Printer functionality divided into systems . . . . . . . . . . . . . . . . . . . . . 73
Figure 36. Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Figure 37. Engine control system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Figure 38. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Figure 39. Image formation system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Figure 40. Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 41. Photosensitive drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Figure 42. Cleaning stage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Figure 43. Primary charging roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Figure 44. Laser/scanner system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Figure 45. Latent electrostatic image formation . . . . . . . . . . . . . . . . . . . . . . . . . 84
Figure 46. Transferring the toner image on the drum . . . . . . . . . . . . . . . . . . . . . 85
Figure 47. Fuser film and pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Figure 48. Pickup/feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Figure 49. Pickup feed paper-path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
C7058-90936 ix
Figure 50. Pickup feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Figure 51. Media detection sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Figure 52. Open the toner cartridge door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 53. Remove the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Figure 54. Remove tray 3 (500-sheet feeder shown) . . . . . . . . . . . . . . . . . . . . 97
Figure 55. Remove cassette from tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Figure 56. Remove the I/O Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 57. Remove the EIO card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 58. DIMM cover release button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 59. Remove DIMM cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 60. Disengage the diverter locking pins . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 61. Rear cover mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 62. Rear cover retaining tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 63. Remove rear cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 64. Release door swing arm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Figure 65. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 66. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 67. Release top cover tabs (left tab shown) . . . . . . . . . . . . . . . . . . . . . 104
Figure 68. Remove top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 69. Release left cover latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Figure 70. Disconnect tray 1 support springs . . . . . . . . . . . . . . . . . . . . . . . . . 106
Figure 71. Disconnect tray 1 pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 72. Remove tray 1 door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Figure 73. Disconnect pivot arms from tray 1 shelf . . . . . . . . . . . . . . . . . . . . . 108
Figure 74. Remove pivot arms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Figure 75. Transfer roller black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Figure 76. Removing the transfer roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 77. Remove the white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Figure 78. Remove DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Figure 79. Remove formatter PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Figure 80. Remove EIO shield . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Figure 81. Fuser assembly (under the reverse guide) . . . . . . . . . . . . . . . . . . . 114
Figure 82. Unplug wire harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 83. Remove mounting screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Figure 84. Remove fuser assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Figure 85. Unplug fuser-film heater assembly wire harness . . . . . . . . . . . . . . 117
Figure 86. Remove pressure plate screws . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Figure 87. Remove pressure plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 88. Remove the fuser-film heater assembly . . . . . . . . . . . . . . . . . . . . . 118
Figure 89. Remove pressure roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Figure 90. Duplexer tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Figure 91. Duplexer media guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Figure 92. Unplug wire harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Figure 93. Remove power supply assembly screws . . . . . . . . . . . . . . . . . . . . 123
Figure 94. Expose the harness connectors assembly . . . . . . . . . . . . . . . . . . . 123
Figure 95. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Figure 96. Remove upper output roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Figure 97. Remove gear and clips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Figure 98. Remove lower output delivery rollers . . . . . . . . . . . . . . . . . . . . . . . 127
Figure 99. Unplug harness connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Figure 100. Remove the laser/scanner assembly mount screws . . . . . . . . . . 129
Figure 101. Remove the laser/scanner assembly . . . . . . . . . . . . . . . . . . . . . . 129
Figure 102. Remove transport roller assembly screw . . . . . . . . . . . . . . . . . . . 130
Figure 103. Remove center roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 104. Transport rollers and belts installed . . . . . . . . . . . . . . . . . . . . . . . 131
Figure 105. Unplug the ribbon cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Figure 106. Remove duplexer reverse motor . . . . . . . . . . . . . . . . . . . . . . . . . 133
Figure 107. Remove mounting and ground screws . . . . . . . . . . . . . . . . . . . . . 134
Figure 108. Remove mounting screw (shown from threaded side) . . . . . . . . . 135
x List of figures C7058-90936
Figure 109. Remove main motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Figure 110. Remove motor plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Figure 111. Motor plate retaining clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Figure 112. Remove printer drive-assembly gears . . . . . . . . . . . . . . . . . . . . .139
Figure 113. Locate left idler roller release tab . . . . . . . . . . . . . . . . . . . . . . . . .140
Figure 114. Release roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Figure 115. Release tray 1 separation roller . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Figure 116. Remove tray 1 pickup-roller gear . . . . . . . . . . . . . . . . . . . . . . . . .142
Figure 117. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Figure 118. Remove white bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143
Figure 119. Remove tray 1 pickup roller assembly . . . . . . . . . . . . . . . . . . . . . 144
Figure 120. Remove tray 1 separation-pad assembly . . . . . . . . . . . . . . . . . . . 145
Figure 121. Remove paper sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Figure 122. Remove the tray 1 paper-sensor lever . . . . . . . . . . . . . . . . . . . . .147
Figure 123. Remove tray 1 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Figure 124. Top down with infrared sensor port facing forward . . . . . . . . . . . .149
Figure 125. Unlock and rotate the white bushing . . . . . . . . . . . . . . . . . . . . . . .149
Figure 126. Slide the bushing away from roller assembly . . . . . . . . . . . . . . . .150
Figure 127. Remove black bushing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150
Figure 128. Remove the pickup roller assembly . . . . . . . . . . . . . . . . . . . . . . . 151
Figure 129. Remove rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Figure 130. Replace rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152
Figure 131. Remove tray 2 pickup-roller gear and spring . . . . . . . . . . . . . . . . 153
Figure 132. Remove the duplex cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Figure 133. Remove tray 2 pickup-roller and refeeder asse mbly . . . . . . . . . . .154
Figure 134. Remove tray 2 optic sensor and lever . . . . . . . . . . . . . . . . . . . . . . 155
Figure 135. Remove the tray 2 solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Figure 136. Remove duplexer drive gears and solenoid . . . . . . . . . . . . . . . . .157
Figure 137. Remove registration-assembly drive gear . . . . . . . . . . . . . . . . . . . 158
Figure 138. Registration assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Figure 139. Remove the tray 3 connector . . . . . . . . . . . . . . . . . . . . . . . . . . . .160
Figure 140. Remove cooling fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161
Figure 141. Release toner-cartridge guide pin . . . . . . . . . . . . . . . . . . . . . . . . .162
Figure 142. Remove toner-cartridge guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Figure 143. Identify dc bias contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Figure 144. Release dc bias spring coil and spring arm . . . . . . . . . . . . . . . . .165
Figure 145. Spring loop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
Figure 146. Remove tray 3 (250-sheet feeder) . . . . . . . . . . . . . . . . . . . . . . . . 166
Figure 147. Tray 3 (250-sheet feeder) roller . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Figure 148. Remove tray 3 (250 sheet-feeder) drive cover . . . . . . . . . . . . . . . 168
Figure 149. Remove tray 3 (250 sheet-feeder) drive assembly . . . . . . . . . . . . 169
Figure 150. Remove tray 3 (500-sheet feeder) cassette . . . . . . . . . . . . . . . . .171
Figure 151. Tray 3 (500-sheet feeder) pickup roller . . . . . . . . . . . . . . . . . . . . .172
Figure 152. Remove tray 3 (500 sheet-feeder) drive cover . . . . . . . . . . . . . . . 173
Figure 153. Remove tray 3 (500 sheet-feeder) drive assembly . . . . . . . . . . . . 174
Figure 154. Troubleshooting process flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Figure 155. Control panel layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182
Figure 156. Light states . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Figure 157. Engine test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Figure 158. Frequency of jams process flow . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Figure 159. Location of jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195
Figure 160. Image defects examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Figure 161. Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Figure 162. Adhesive labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212
Figure 163. Envelope sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure 164. JetDirect configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Figure 165. Printer paper path, sensors, and signals . . . . . . . . . . . . . . . . . . . . 220
Figure 166. Tray 3 paper path, sensors, and signal lever . . . . . . . . . . . . . . . .221
Figure 167. General printer-component locations (1 of 2) . . . . . . . . . . . . . . . . 222
C7058-90936 xi
Figure 168. General printer-component locations (2 of 2) . . . . . . . . . . . . . . . . 222
Figure 169. Motor, fan, and solenoid locations . . . . . . . . . . . . . . . . . . . . . . . . 223
Figure 170. 250-sheet and 500-sheet tray 3 component locations . . . . . . . . . 223
Figure 171. Engine controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Figure 172. Power supply PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Figure 173. Location of connectors (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Figure 174. Location of connectors (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Figure 175. Location of connectors (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Figure 176. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . 231
Figure 177. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Figure 178. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
Figure 179. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Figure 180. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Figure 181. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Figure 182. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Figure 183. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Figure 184. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Figure 185. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Figure 186. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Figure 187. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Figure 188. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 255
Figure 189. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . 257
Figure 190. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 259
Figure 191. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 261
Figure 192. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 263
Figure 193. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . 265
Figure 194. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Figure 195. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . 269
Figure 196. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . 271
Figure 197. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . 273
xii List of figures C7058-90936
List of tables
Table 1. Printer features for the HP LaserJet 2200 series printers . . . . . . . . . . . 2
Table 2. Configuration comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 3. Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 4. Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Table 5. Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 6. Noise-level specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Table 7. Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table 8. Worldwide offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Table 9. Guidelines for selecting paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Table 10. Tray 1 media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Table 11. Tray 2 and tray 3 (250-sheet feeder) paper sizes . . . . . . . . . . . . . . . 32
Table 12. Tray 3 (500-sheet feeder) paper sizes . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 13. Automatic duplexer paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Table 14. Envelope specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Table 15. Label specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Table 16. Transparency specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Table 17. Determining basis weight of paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Table 18. Paper weight equivalence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 19. Tools and suppliers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 20. Escape character table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Table 21. PJL service mode commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 22. Setting the page count . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Table 23. Setting the cold reset default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Table 24. Storing toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Table 25. Print period descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Table 26. Major steps for troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Table 27. Primary status codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Table 28. Continuable attention error codes . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Table 29. Continuable attention error secondary codes . . . . . . . . . . . . . . . . . . 184
Table 30. Fatal error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Table 31. Fatal error secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Table 32. Accessory error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Table 33. Accessory errors secondary codes . . . . . . . . . . . . . . . . . . . . . . . . . 190
Table 34. General jam troubleshooting questions . . . . . . . . . . . . . . . . . . . . . . 193
Table 35. Input jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Table 36. Internal jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Table 37. Duplex jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Table 38. Output jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Table 39. Image-quality checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Table 40. Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Table 41. Consumables, accessories, and supplies . . . . . . . . . . . . . . . . . . . . 229
Table 42. Common fasteners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Table 43. Common torque values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Table 44. Printer external covers and panels . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Table 45. Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 234
Table 46. Internal components (1 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Table 47. Internal components (2 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Table 48. Internal components (3 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Table 49. Internal components (4 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
C7058-90936 xiii
Table 50. Internal components (5 of 5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Table 51. Power supply assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Table 52. Printer drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Table 53. Cassette pickup assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Table 54. Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Table 55. PCB assembly location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Table 56. 250-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Table 57. Tray 2 and 250-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . 258
Table 58. 250-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 260
Table 59. 250-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Table 60. 250-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 264
Table 61. 500-sheet feeder external covers . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Table 62. 500-sheet feeder cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Table 63. 500-sheet feeder internal components . . . . . . . . . . . . . . . . . . . . . . 270
Table 64. 500-sheet feeder drive assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Table 65. 500-sheet feeder PCB assembly location . . . . . . . . . . . . . . . . . . . . 274
Table 66. Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Table 67. Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
xiv List of tables C7058-90936
1 Product information
Chapter contents
Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Product overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
External assembly locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Internal assembly locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
LED safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
FCC regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Environmental Product Stewardship Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Protecting the environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Bench repair warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
HP Express Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Ordering information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Supplemental documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
HP Direct ordering for genuine HP parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
HP service parts information compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
HP support assistant compact disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Reseller sales and service support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Technical assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Worldwide sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
C7058-90936 Chapter contents 1
Printer features
Table 1. Printer features for the HP LaserJet 2200 series printers
Speed
l 19 pages per minute (ppm) for letter-size print media, and 18 ppm for A4-
size media (with 133 MHz Motorola Coldfire V4
l Instant-on fuser provides first page out in less than 15 seconds from
warm or cold start (simplex) and less than 26 seconds using duplex.
Resolution
l HP FastRes 1200 (1200-dpi like quality at up to 19 ppm letter and 18
ppm A4).
l HP ProRes 1200 (true 1200 by 1200 dpi text and graphics).
l Adjustable line screen settings of 141 to 180 lines per inch to optimize
print quality.
Toner
l HP UltraPrecise toner cartridge. Capacity rated at average 5,000 pages
with 5 percent coverage.
l EconoMode capability (saves up to 50 percent of toner at 600 dpi).
Flexible media handling HP LaserJet 2200d and 2200dn printers:
l T ra y 1 is a 100-sheet or 10-env elope multipurpose tray f or automatic and
manual feeding of letterhead, envelopes, labels, transparencies, customsized media, postcards, and heavy paper (3 by 5 inch to legal size).
l Tray 2 is a 250-sheet tray that supports letter, A4, executive, legal, B5
(ISO), B5 (JIS), A5, and 8.5 by 13 inch print media.
l T w o output bins: select either the top output bin or the rear output bin for
the most convenient output location.
l Standard output capacity of 150 sheets in the top output bin and 100
sheets in the rear output bin.
l Straight-through paper path capability from tray 1 to the rear output bin.
l Paper input level indicators.
l Printing on both sides of paper, or duplex printing, is a standard feature
of the printer, with the duplexer integrated into the paper path.
HP LaserJet 2200dt and 2200dtn printer:
l T ra y 1 is a 100-sheet or 10-env elope multipurpose tray f or automatic and
manual feeding of letterhead, envelopes, labels, transparencies, customsized media, postcards, and heavy paper (3 by 5 inch to legal size).
l Tray 2 is a 250-sheet tray that supports letter, A4, executive, legal, B5
(ISO), B5 (JIS), A5, and 8.5 by 13 inch print media.
l For the HP LaserJet 2200dt, tray 3 is a 250-sheet tray that supports
letter, A4, executive, legal, B5 (ISO), B5 (JIS), A5, and 8.5 by 13 inch
print media.
l For the HP LaserJet 2200dtn, tray 3 is a 500-sheet tray that supports
letter and A4-size paper.
l T w o output bins: select either the top output bin or the rear output bin for
the most convenient output location.
l Standard output capacity of 150 sheets in the top output bin and 100
sheets in the rear output bin.
l Straight-through paper path capability from tray 1 to the rear output bin.
l Paper input level indicators.
l Printing on both sides of paper, or duplex printing, is a standard feature
of the printer, with the duplexer integrated into the paper path.
Expandability
l All models accept tray 3, a 250-sheet or 500-sheet feeder to hold
additional print media.
l Enhanced input/output (EIO) cards.
l Dual inline memory module (DIMM) slots for adding memory and fonts.
®
microprocessor).
2 Chapter 1 Product information C7058-90936
Table 1. Printer features for the HP LaserJet 2200 series printers (continued)
PCL printer
language and fonts
PS language
and fonts
l Fast printing performance, built-in Intellifont and TrueType
technologies, built-in HP-GL/2 vector graphics, and advanced imaging
capabilities are benefits of the PCL 6 printer language. PCL 6 also
includes 45 scalable TrueType fonts and one bitmapped Line Printer
Font.
l PostScript
®
(PS) Level 2 emulation with 35 built-in PS language fonts
included.
TM
scaling
Automatic language
switching
Wireless printing
Interface connection
Networking
Enhanced memory
and memory expansion
Energy savings
Economical printing
Duty cycle
l The printer automatically determines and switches to the appropriate
language for the print job.
l The printer supports wireless printing from an IrDA-compliant device,
such as a notebook computer, camera, cell phone, or a personal digital
assistant (PDA).
l IrReady 2000.
l Bidirectional ECP type-B parallel port (IEEE-1284 compliant).
l Universal serial bus (USB) port.
l EIO slot.
l Wireless Fast Infrared port (IrDA compliant).
l The printer provides an EIO slot for HP JetDirect EIO print servers for
fast and easy connectivity. HP 610N JetDirect print server included with
HP LaserJet 2200dn and 2200dtn.
l The HP LaserJet 2200 series pri nters come with 8 MB of memory and
can be expanded to 72 MB with the two available memory (DIMM) slots.
l The printer automati cally conserves electricity by substantially reducing
power consumption when not printing.
l As an ENERGY STAR
®
partner, Hewlett-Packard Company has
determined that this product meets ENERGY STAR ® guidelines for energy
efficiency.
l N-up printing and two-sided pri nting with the built-in duplexer conser ves
print media.
l EconoMode conserves toner.
l For tips to reduce the amount of print media used or extend the life of the
toner cartrid ge see the user guide.
l 40,000 pages per month average.
C7058-90936 Printer features 3
Identification
The model number and printer serial number are listed on an identification label located on the rear
output bin. The model number is alphanumeric, such as C7058A for the HP LaserJet 2200 printer.
The serial number contains information about the country of origin, the revision level, the production
code, and canon serial number of the printer. An example of a se rial number is USBBX12345.
The top label also contains power r ating and regulatory information. See figure 1.
Note The power rating and regulatory information vary by region.
Electrical Information Regional Certification
Model and Serial Number Manufacture Date
Figure 1. Sample identification label
4 Chapter 1 Product information C7058-90936
Specifications
Table 2. Configuration comparison
HP LaserJet
2200d
Standard memory
Maximum memory
PS Level 2
emulation
JetDirect 610N print
server
Duplex printing Standard Standard Standard Standard
250-sheet feeder * Optional Optional Standard Optional
500-sheet feeder * Optional Optional Optional Standard
8 MB
72 MB
Standard Standard Standard Standard
Optional Standard Optional Standard
HP LaserJet
2200dn
8 MB
72 MB
HP LaserJet
2200dt
8 MB
72 MB
Note * A 250-sheet feeder and 50 0-sheet feeder cannot be installed at the same time.
Table 3. Physical specifications
HP LaserJet 2200d/
HP LaserJet 2200dt HP LaserJet 2200dtn
2200dn
Height 259.2 mm (10.25 in) 361.7 mm (14.24 in) 396.7 mm (15.62 in)
Width 417.9 mm (16.45 in) 417.9 mm (16.45 in) 417.9 mm (16.45 in)
Depth 434.6 mm (17.11 in) 434.6 mm (17.11 in) 434.6 mm (17.11 in)
Weight (with toner
cartridge)
12.8 kg (28.219 lb) 15.8 kg (34.833 lb) 17.4 kg (38.360 lb)
HP LaserJet
2200dtn
16 MB
72 MB
Table 4. Electrical specifications
Volts Frequency Amperes (A) Watts (W) (typical)
100 to 127 Vac ± 10
percent
220 to 240 Vac ± 10
percent
50/60 Hz ± 3 Hz Minimum recommended
current capacity =
5 amps
50/60 Hz ± 3 Hz Minimum recommended
current capacity =
2.5 amps
printing = 400 W
standby = 12 W
PowerSave on = 12 W
off = 0 W
NERGY STAR
(EPA E
printing = 400 W
standby = 12 W
PowerSave on = 12 W
off = 0 W
NERGY STAR
(EPA E
®
®
)
)
WARNING! Power requirements are based on the region where the printer is sold. Do not convert operating
voltages. This can damage the printer and void the product warranty.
C7058-90936 Specifications 5
The following en vironment al specifications m ust be mainta ined to ensure the corre ct opera tion of the
printer. Consider the following points before installing the printer:
l Place the printer on a sturdy, level surface.
l Allow adequate space around the printer for unimpeded operation.
l Install the printer in a well-ventilated room.
l Preven t exposure to direct sunlight or chemicals, including amm onia-based cleaning solutions.
l Ensure that an adequate power supply is used.
l Install the printer in a stable environment that experiences no abrupt temperature or humidity
changes.
Table 5. Environmental specifications
Operating/printing Storage/standby
Temperature
(printer and toner cartridge)
10 degrees to 32.5 degrees C
(50 degrees to 90.5 degr e e s F)
Relative humidity 20 percent to 80 percent 10 percent to 90 percent
Table 6. Noise-level specifications
Operator position Bystander (1m) Sound power
Printing at 18 ppm L
Powersave L
58 db(A) L
pAm
inaudible L
pAm
51 db(A) L
pAm
inaudible L
pAm
Note Testing per International Standards Organization (ISO) 9296
-20 degrees to 40 degrees C
(-4 degrees to 104 degrees F)
6.5 db(A)
WAd
inaudible
WAd
6 Chapter 1 Product information C7058-90936
Product overview
External assembly locations
Tray 1 extensions
Tray 1
Top cover
Top output bin
I/O cover
DIMM cover
Figure 2. External assembly locations (1 of 5)
Rear output bin
Power recept acle
Control panel
Power switch
Figure 3. External assembly locations (2 of 5)
C7058-90936 Product over view 7
Toner cartridge
1537
Duplexer
Tray 2
Fast Infrared Receiver (FIR) port
Figure 4. External assembly locations (3 of 5)
Tray 3 250-sheet feeder
1538
Tray 3 cassette
Figure 5. External assembly locations (4 of 5)
8 Chapter 1 Product information C7058-90936
Tray 3 cassette
Tray 3 500-sheet feeder
1539
Figure 6.
External assembly locations (5 of 5)
C7058-90936 Product over view 9
Internal assembly locations
Laser/scanner assembly Developing cylinder
Delivery rollers
Registration rollers
Figure 7. Internal assembly locations (1 of 2)
Primary charging roller
Toner cartridge
Tray 1 pickup
roller
Registration shutter
Duplexer
Fuser
Paper feeder
Photosensitive drum
Feed belt
Tray pickup rollers
Transfer charging roller
Tray 1
Tray 2
Tray 3
Tray separation pad
Figure 8. Internal assembly locations (2 of 2)
10 Chapter 1 Product information C7058-90936
Safety information
Toner safety
Handling and storage
WARNING! Keep toner cartridges and toner particles away from excessive heat, sparks, and open flames.
If toner is spilled, avoid breathing in toner particles. Inhalation of toner particles causes respiratory
tract irritation. Vacuum or sweep the material into a bag or other sealed container. A vacuum
specifically designed for cleaning toner can be used if it is capab le of filtering fine particles (5 microns
in diameter).
WARNING! Do not vacuum toner using a con ventional vacuum. Toner particles used in this product might be too
fine for effective vacuuming and could result in damage to a conventional vacuum.
Dispose of waste toner in accordance with local requirements. Do not discharge toner particles in
drains.
First aid measures
l Ingestion. If toner is ingested, rinse mouth out thoroughly with water and drink several glasses
of water. Get medical attention if symptoms persist.
l Inhalation. If toner particles are inhaled, move to fresh air immediately. If symptoms occur,
consult a physician.
l Eye contact. If toner comes in contact with the e y es, immediately flush with p lenty of wat er f or at
least 15 minutes. If irritation persists, consult a physician.
l Skin contact. If toner spills on skin, remove as much toner as possible with a dry tissue, and
then wash with cold water.
Clothing contact
Note Toner can stain clothing. Hot water or heat (from a clothes dryer) can cause toner to melt and
permanently fuse to clothing.
Clothing is best cleaned by removing as much toner as possible with a dry tissue, and then washing
with cold water. Air-dry clothing.
Additional information
The Toner Cartridge/Drum Material Safety Data Sheet (MSDS) can be obtained by contacting HP at
the following website:
http://www.hp.com/go/msds
C7058-90936 Safety information 11
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
has implemented regulations for laser product s manufactured since August 1, 1976. Compliance is
mandatory for products marketed in the United States. The printer is certified as a Class 1 laser
product under the U .S. Department of Health and Human Services (DHHS) Radiation Performance
Standard according to the Radiation Control for Health and Safety Act of 1968.
Because radiation emitted inside the printer is completely confined within protective housings and
external cover s, the laser beam cannot escape during any phase of normal user operation.
WARNING! Using controls, making adjustments, bypassing saf ety swit ches, or performing procedures other than
those specified in this service manual can result in exposure to hazardous radiation.
LED safety
The infrared port on the control panel of this printer is classified as a Class 1 LED (light emitting
diode) device according to International Standard IEC 60825-1 (EN 60825-1). This device is not
considered harmful, but the following precautions are recommended.
l Avoid direct eye exposure to the infrared LED beam.
l Be aware that the beam is invisible light and cannot be seen.
l Do not attempt to view the infrared LED beam with any type of optical device.
Regulatory information
For regulatory infor mation and requirements, please see the user guide.
FCC regulations
For FCC regulations, please see the user guide.
Declaration of conformity
For declaration of conformity information, please see the user guide.
12 Chapter 1 Product information C7058-90936
Environmental Product Stewardship Program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. Th is product has been designed with several attributes to minimize impacts on our
environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Energy usage drops significantly while the printer is in PowerSave mode, which saves natural
resources and saves money without affecting the performance of the printer. This product qualifies
for E
NERGY STAR
energy-efficient office products.
®
which is a voluntary program established to encourage the development of
NERGY STAR
E
Agency. As an E
meets the E
®
is a U.S. registered service mark of the United States Environmental Prote c tio n
NERGY STAR
NERGY STAR
®
partner, Hewlett-Packard Company has determined that this product
®
guidelines for energy efficiency. For more infor mation, see
http://www.epa.gov/energystar/
Toner consumption
EconoMode uses significantly less toner, which might extend the working life of the toner cartridge.
Paper use
This product’s duplex feature (two-sided printing) and N-up printing capability (multiple pages printed
on one sheet of paper) can reduce paper usage and the resulting demands on natural resources.
Plastics
Plastic parts more than 25 grams in weight are marked according to international standards that
enhance the ability to identify plastics for recycling purposes at the end of the product’s life.
C7058-90936 Environmental Product Stewardship Program 13
HP LaserJet printing supplies
In many countries, this product’s printing supplies (for example: toner cartridge, drum, fuser) can be
returned to HP through the HP Printing Supplies Returns and Recycling Program. An easy-to-use
takeback program is available in more than 25 countries. Multilingual program information and
instruction are included in every new HP LaserJet toner cartridge and consumables package.
HP Printing Supplies Environmental Program information
Since 1990, the HP Printing Supplies Returns and Recycling Program has collected more than 39
million used LaserJet toner cartridges that otherwise might have been discarded in the world’s
landfills. The HP LaserJet toner cartridges and consumables go to a collection center and are bulkshipped to our resource and recovery partners who disassemble the cartridge’s for recycling. After a
through quality inspection, selected parts are reclaimed for use in new cartridges. Remaining
materials are separated and converted into raw materials for use by other industries to ma ke a
variety of useful products.
US returns
For a more enviro nmentally responsible return of used cartridges and consumables, HP encourag es
the use of bulk returns. Simply bundle two or more cartridges together and use the single, pre-paid,
pre-addressed UPS label that is supplied in the package. For more information in the United States,
call (1) (800) 340-2445 or visit the HP LaserJet Supplies website at
http://www.ljsupplies.com/planetpartners/.
Outside the US returns
Outside the US customers should call the local HP sales and service office for further information
regarding availability of the HP Supplies Returns and Recycling Program.
Paper
This printer is suited for the use of recycled papers when t he paper meets the guidelines outlined in
the HP LaserJet Printer Family Print Media Guide. Also , this printer is suitable for the use of recycled
paper according to DIN 19309.
Material safety data sheet
Material Safety Data Sheets (MSDS) can be obtained by contacting the HP LaserJet Supplies
website at http://www.hp.com/go.msds. In the United States, if you do not have access to the
internet, call the U.S. HP FIRST (fax on demand service) at (1) (800) 231-9300. Use index number
seven for a listing of the material safety data shee ts. Outside the US, see “Worldwide offices“in table
8 for appropriate phone numbers and information.
14 Chapter 1 Product information C7058-90936
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