HP E273m, E243m User Guide

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User Guide

L.P.

HDMI, the HDMI Logo and ighefinition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Product notice

This guide describes features that are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and select your country. Select Find your product, and then follow the on-screen instructions.

First Edition: July 2017

Document Part Number: 926258-001

About This Guide

This guide provides information on monitor features, setting up the monitor, using the software and technical specifications.

WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.

CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.

IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage). A notice alerts the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software. Also contains essential information to explain a concept or to complete a task.

NOTE: Contains additional information to emphasize or supplement important points of the main text. TIP: Provides helpful hints for completing a task.

This product incorporates HDMI technology.

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iv About This Guide

Table of contents

1 Getting Started .............................................................................................................................................	1
Important safety information ...............................................................................................................................	1
Product features and components ........................................................................................................................	2
Features ...............................................................................................................................................	2
Rear and side components ..................................................................................................................	3
Front bezel controls ............................................................................................................................	5
Setting up the monitor ..........................................................................................................................................	6
Installing the monitor stand ................................................................................................................	6
Connecting the cables .........................................................................................................................	7
Adjusting the monitor .......................................................................................................................	12
Turning on the monitor .....................................................................................................................	14
Installing a security cable .................................................................................................................	15
Mounting the monitor .......................................................................................................................	15
Removing the monitor stand ..........................................................................................	16
Attaching the VESA mounting bracket ...........................................................................	17
2 Using the monitor ........................................................................................................................................	18
Software and utilities ..........................................................................................................................................	18
The Information file ...........................................................................................................................	18
The Image Color Matching file ...........................................................................................................	18
Installing the INF and ICM files ............................................................................................................................	18
Installing from the optical disc (available in select regions) ............................................................	18
Downloading from the web ...............................................................................................................	18
Using the on-screen display (OSD) menu ............................................................................................................	19
Assigning the function buttons ...........................................................................................................................	20
Camera .................................................................................................................................................................	21
Using Auto-Sleep Mode .......................................................................................................................................	22
Adjusting Low Blue Light Mode ...........................................................................................................................	22
3 Support and troubleshooting ........................................................................................................................	23
Solving common problems ..................................................................................................................................	23
Using the auto-adjustment function (analog input) ...........................................................................................	24
Optimizing image performance (analog input) ...................................................................................................	25
Button lockouts ...................................................................................................................................................	26
Contacting support ..............................................................................................................................................	26
Preparing to call technical support .....................................................................................................................	26

Locating the serial number and product number ...............................................................................................	27
4 Maintaining the monitor ..............................................................................................................................	28
Maintenance guidelines .......................................................................................................................................	28
Cleaning the monitor ...........................................................................................................................................	28
Shipping the monitor ...........................................................................................................................................	28
Appendix A Technical sp fi t ons .................................................................................................................	29
60.5 cm/23.8-inch model ....................................................................................................................................	29
68.5 cm/27-inch model .......................................................................................................................................	30
Preset display resolutions ...................................................................................................................................	30
60.5 cm/23.8-inch and 68.5 cm/27-inch models .............................................................................	30
60.5 cm/23.8-inch and 68.5 cm/27-inch models .............................................................................	31
Entering user modes ............................................................................................................................................	31
Energy saver feature ...........................................................................................................................................	31
Appendix B Accessibility .................................................................................................................................	32
Supported assistive technologies .......................................................................................................................	32
Contacting support ..............................................................................................................................................	32

1Getting Started

Important safety information

An AC power adapter and cord may be included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on the optical disc or in your documentation kit.

WARNING! To reduce the risk of electric shock or damage to the equipment:

•Plug the power cord into an AC outlet that is easily accessible at all times.

•Disconnect power from the computer by unplugging the power cord from the AC outlet.

•If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

For your safety, do not place anything on power cords or cables. Arrange them so that no one may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the AC outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo.

IMPORTANT: For the protection of the monitor, as well as the computer, connect all power cords for the computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection device such as a power strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strips must be specifically labeled as having this capability. Use a power strip whose manufacturer offers a damage replacement policy so you can replace the equipment if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.

WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers, chests, or carts may fall over and cause personal injury.

Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled, grabbed, or tripped over.

Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.

Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug firmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.

Do not drop the monitor or place it on an unstable surface.

NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled luminous environment to avoid interference from surrounding light and bright surfaces that may cause disturbing re ections from the screen.

Important safety information

Product features and components

Features

This guide describes features of the following monitors:

●60.5 cm (23.8-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio

●68.5 cm (27-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio

The monitor features include the following:

●Nonglare panel with an LED backlight

●	Skype for usiness certified popup camera and microphone for online collaboration (select models)

●Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to side

●Tilt capability

●Pivot capability to rotate the monitor panel from landscape to portrait mode

●Swivel and height adjustment capabilities

●	Removable stand for exible monitor panel mounting solutions

●DisplayPort and VGA video inputs (cables provided)

● One HDMI ighefinition Multimedia Interface) video input (cable not provided)

●USB 3.0 hub with one upstream port (connects to the computer) and two downstream ports (connect to USB devices)

●USB BM to AM cable provided to connect the monitor’s USB hub to the USB connector on the computer (23.8–inch model only)

●USB CM to AM cable provided to connect the monitor’s USB hub to the USB connector on the computer (27–inch model only)

●Plug and Play capability, if supported by your operating system

●Security cable slot provision on rear of monitor for optional security cable

●On-screen display (OSD) adjustments in several languages for easy setup and screen optimization

●HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features

●Cyberlink YouCam software

●HDCP (High-bandwidth Digital Content Protection) copy protection on all digital inputs

●Software and documentation optical disc (provided with the monitor in select regions) that includes monitor drivers and product documentation

●Energy saver feature to meet requirements for reduced power consumption

NOTE: For safety and regulatory information, refer to the Product Notices provided on your optical disc, if one is included, or in your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/support. Select Find your product, and then follow the on-screen instructions.

2Chapter 1 Getting Started

Rear and side components

23.8–inch model

Component		Function

1	USB ports (2)	Connect USB devices.

2	Audio-out (headphone) jack	Connects optional powered stereo speakers, headphones,
		earbuds, a headset, or a television audio cable.
		WARNING! To reduce the risk of personal injury, reduce the
		volume before using headphones, earbuds, or a headset. For
		additional safety information, see the Product Notices provided
		on the optical disc, if one is included with your product.
		NOTE: When a device is connected to the headphone jack, the
		monitor speakers are disabled.

3	Power connector	Connects the power cord.

4	DisplayPort port	Connects the DisplayPort cable to the source device.

5	HDMI port	Connects the HDMI cable to the source device.

6	VGA port	Connects the VGA cable to the source device.

7	Audio line in port	Connects the audio cable to the monitor.

8	USB 3.0 upstream port	Connects the USB Type-B cable from the source device to the
		monitor.

Product features and components

27–inch model

Component		Function

1	USB ports (2)	Connect USB devices.

2	Audio-out (headphone) jack	Connects optional powered stereo speakers, headphones,
		earbuds, a headset, or a television audio cable.
		WARNING! To reduce the risk of personal injury, reduce the
		volume before using headphones, earbuds, or a headset. For
		additional safety information, see the Product Notices provided
		on the optical disc, if one is included with your product.
		NOTE: When a device is connected to the headphone jack, the
		monitor speakers are disabled.

3	Master power switch	Turns off all power to the monitor.
		NOTE: Putting the switch in the Off position will yield the
		lowest power state for the monitor when not in use.

4	Power connector	Connects the power cord.

5	USB Type–C port	Connects the USB CM—CM or CM-AM cable from the source
		device to the monitor.

6	DisplayPort port	Connects the DisplayPort cable to the source device.

7	HDMI port	Connects the HDMI cable to the source device.

8	VGA port	Connects the VGA cable to the source device.

9	Audio line in port	Connects the audio cable to the monitor.

4Chapter 1 Getting Started

Front bezel controls

23.8–inch and 27–inch models

Component		Function

1	Camera microphones	Allow you to participate in a video conference.

2	Camera light	On: The camera is in use.

3	Camera lens	Transmits your image in a video conference.

4	Speakers	Transmit sound from audio input.

5	+/- (Plus/Minus) button	Press to increase (+) or decrease (-) speaker volume.

6	Answer/Call button	Press to answer or make a call.
		Illuminates green when on the phone.
		Green light and red light blink when there is an incoming call.

7	Mute microphone button	Press to mute or activate the camera microphone.
		Illuminates amber when microphone is muted.

8	Mute speaker button	Press to mute or activate the speakers.
		Illuminates amber when speakers are muted.

9	Reject/Hang up button	Press to decline or end a call.
		Green light and red light blink when there is an incoming call.

10	Menu button	Press to open the OSD menu, select a menu item from the OSD, or close the
		OSD menu. An indicator is activated above the Menu button when the OSD
		menu is open.

11	Function buttons	Use these buttons to navigate through the OSD menu based on the
		indicators above the buttons that are activated when the OSD menu is open.

Product features and components

23.8–inch and 27–inch models

Component		Function

		NOTE: You can reconfigure the Function buttons in the OSD menu to
		quickly select the most commonly used operations. See Assigning the
		function buttons on page 20 for more information.

12	Power button	Press the button to turn the monitor on or off. When the monitor is on, the
		power light above the power button is on.

NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library at http://www.hp.com/go/sml.

Setting up the monitor

Installing the monitor stand

IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition.

1.Position the monitor facedown on a at surface covered by a clean, dry cloth.

2.Slide the top of the mounting plate on the stand under the upper lip of the recess in the back of the panel (1).

3.Lower the bottom of the stand's mounting plate into the recess until it snaps into place (2).

4.The latch pops up when the stand is locked in place.

6Chapter 1 Getting Started

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