HP Designjet Z3200ps User's Guide
HP Designjet Z3200ps Photo Printer
Using your printer
Legal notices
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© 2008 Hewlett-Packard Development
Company, L.P.
The information contained herein is subject
to change without notice.
The only warranties for HP Products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
USB 2.0 high-speed certified.
Adobe®, Acrobat®, Adobe Photoshop® and
Adobe® PostScript® 3™ are trademarks of
Adobe Systems Incorporated.
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PANTONE® is Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Your printer's documentation ............................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Accessories, support and specifications .............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 5
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 7
The printer's internal prints ................................................................................................................... 7
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 11
Printer sharing considerations ........................................................................................... 12
Uninstall the printer software (Windows) ............................................................................................ 12
Connect to a network (Mac OS) ......................................................................................................... 12
Bonjour/Rendezvous connection ....................................................................................... 12
TCP/IP connection ............................................................................................................. 14
Connect directly to a computer (Mac OS) .......................................................................................... 15
Sharing the printer ............................................................................................................. 16
Uninstall the printer software (Mac OS) ............................................................................................. 16
3 Personalizing the printer
Turn the printer on and off .................................................................................................................. 19
Change the language of the front-panel display ................................................................................. 19
Access the HP Printer Utility .............................................................................................................. 20
ENWW iii
Access the Embedded Web Server ................................................................................................... 20
Change the language of the HP Printer Utility .................................................................................... 21
Change the language of the Embedded Web Server ......................................................................... 21
Password-protect the Embedded Web Server ................................................................................... 21
Set the date and time ......................................................................................................................... 22
Change the sleep mode setting .......................................................................................................... 22
Turn the buzzer on and off ................................................................................................................. 22
Change the front-panel display contrast ............................................................................................. 22
Change the units of measurement ..................................................................................................... 22
Configure network settings ................................................................................................................. 23
Change the graphic language setting ................................................................................................. 23
4 Paper handling
General advice ................................................................................................................................... 26
Load a roll onto the spindle ................................................................................................................ 26
Load a roll into the printer ................................................................................................................... 28
Unload a roll ....................................................................................................................................... 32
Load a single sheet ............................................................................................................................ 33
Unload a single sheet ......................................................................................................................... 36
View information about the paper ....................................................................................................... 37
Paper presets ..................................................................................................................................... 38
Print on loaded paper ......................................................................................................................... 42
Move the paper .................................................................................................................................. 42
Maintain the paper .............................................................................................................................. 42
Change the drying time ...................................................................................................................... 43
Turn the automatic cutter on and off .................................................................................................. 43
Feed and cut the paper ...................................................................................................................... 43
Easy loading procedure ..................................................................................................... 29
Paper menu procedure ...................................................................................................... 31
Unload paper key procedure with paper on the roll ........................................................... 32
Paper menu procedure with paper on the roll .................................................................... 32
Roll out of paper procedure ............................................................................................... 33
Easy loading procedure ..................................................................................................... 33
Paper menu procedure ...................................................................................................... 35
Unload paper key procedure ............................................................................................. 36
Paper menu procedure ...................................................................................................... 37
To install a downloaded paper preset ................................................................................ 38
To create your own paper preset ....................................................................................... 39
Advanced paper preset creation ........................................................................................ 40
5 Printing
Create a print job ................................................................................................................................ 46
Using the Embedded Web Server to print files .................................................................. 46
Printing stored jobs ............................................................................................................ 47
Select print quality .............................................................................................................................. 47
Select paper size ................................................................................................................................ 48
iv ENWW
Custom paper sizes ........................................................................................................... 48
Select margins options ....................................................................................................................... 49
Print with shortcuts ............................................................................................................................. 49
Rescale a print ................................................................................................................................... 50
Preview a print .................................................................................................................................... 51
Print a draft ......................................................................................................................................... 53
High-quality printing ............................................................................................................................ 54
If you have a high-resolution image ................................................................................... 54
If you have printhead problems ......................................................................................... 54
If you are printing on photo paper ...................................................................................... 55
If you are printing on satin photo paper ............................................................................. 55
Print 16-bit color images ..................................................................................................................... 55
Print in gray shades ............................................................................................................................ 56
Print with no margins .......................................................................................................................... 56
Rotate an image ................................................................................................................................. 57
Autorotate .......................................................................................................................... 58
Print with crop lines ............................................................................................................................ 58
Print on sheet paper ........................................................................................................................... 58
Use paper economically ..................................................................................................................... 59
Nest jobs to save roll paper ................................................................................................................ 59
When does the printer try to nest pages? .......................................................................... 60
What pages can be nested? .............................................................................................. 60
Which pages qualify for nesting? ....................................................................................... 60
How long does the printer wait for another file? ................................................................ 60
Use ink economically .......................................................................................................................... 61
6 Color management
What is color? ..................................................................................................................................... 63
The problem: color in the computer world .......................................................................................... 63
The solution: color management ........................................................................................................ 65
Color and your printer ......................................................................................................................... 67
HP Embedded Spectrophotometer .................................................................................... 67
A summary of the color management process ................................................................................... 68
Color calibration ................................................................................................................................. 69
Check calibration status ..................................................................................................... 69
Calibrate ............................................................................................................................ 69
Calibration from Photoshop ............................................................................................... 70
Color profiling ..................................................................................................................................... 70
Create your own profile ...................................................................................................... 71
Color measurement ........................................................................................................... 72
Profile your monitor ............................................................................................................ 73
Color management options ................................................................................................................ 73
Color management example with Photoshop .................................................................... 74
Synchronized color management with Photoshop ............................................................. 74
Perform black point compensation ..................................................................................................... 74
Set the rendering intent ...................................................................................................................... 75
Color emulation .................................................................................................................................. 75
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CMYK color emulation ....................................................................................................... 76
RGB color emulation .......................................................................................................... 77
HP Professional PANTONE Emulation .............................................................................................. 77
Color adjustment options .................................................................................................................... 78
Printing in color .................................................................................................................. 79
Printing in grayscale .......................................................................................................... 79
Color management scenarios ............................................................................................................ 80
Print a color photo for an exhibition (Photoshop, PS driver) .............................................. 80
Print a color photo for an exhibition (Photoshop, PCL3 driver) .......................................... 83
Print a black-and-white photo for an exhibition (Photoshop, PS driver) ............................ 85
Print a black-and-white photo for an exhibition (Photoshop, PCL3 driver) ........................ 89
Print a digital album (Aperture, PS driver) ......................................................................... 92
Print a digital album (Aperture, PCL3 driver) ..................................................................... 95
Proof the output on the monitor (InDesign, PS driver) ....................................................... 97
Proof the output on the printer (QuarkXPress, PS driver) ............................................... 100
7 Job queue management
Embedded Web Server job queue page .......................................................................................... 105
Job preview ...................................................................................................................................... 105
Turn off the job queue ...................................................................................................................... 106
Select when to print a job in the queue ............................................................................................ 106
Identify a job in the queue ................................................................................................................ 106
Prioritize a job in the queue .............................................................................................................. 107
Delete a job from the queue ............................................................................................................. 107
Reprint or copy a job in the queue ................................................................................................... 107
Job status messages ........................................................................................................................ 107
Remove a hold ................................................................................................................. 108
8 Retrieving printer usage information
Get printer accounting information ................................................................................................... 110
Check printer usage statistics .......................................................................................................... 110
Printer statistics with the HP Printer Utility ....................................................................... 110
Printer statistics with the Embedded Web Server ............................................................ 110
Check ink and paper usage for a job ................................................................................................ 110
Ink and paper statistics with the HP Printer Utility ........................................................... 110
Printer statistics with the Embedded Web Server ............................................................ 111
Cost accounting ................................................................................................................................ 111
Request accounting data by E-mail .................................................................................................. 111
9 Handling ink cartridges and printheads
About the ink cartridges .................................................................................................................... 113
Check ink cartridge status ................................................................................................................ 113
Ink menu procedure ......................................................................................................... 113
HP Printer Utility procedures ........................................................................................... 113
Remove an ink cartridge .................................................................................................................. 113
Insert an ink cartridge ....................................................................................................................... 115
vi ENWW
About the printheads ........................................................................................................................ 116
Check printhead status ..................................................................................................................... 117
Remove a printhead ......................................................................................................................... 117
Insert a printhead ............................................................................................................................. 119
10 Maintaining the printer
Check printer status ......................................................................................................................... 124
Clean the exterior of the printer ........................................................................................................ 124
Replace the cutter ............................................................................................................................ 124
Maintain the ink cartridges ............................................................................................................... 128
Move or store the printer .................................................................................................................. 128
Update the firmware ......................................................................................................................... 129
Update the software ......................................................................................................................... 130
Change the battery ........................................................................................................................... 130
Printer maintenance kits ................................................................................................................... 130
Secure Disk Erase ............................................................................................................................ 130
11 Accessories
How to order supplies and accessories ............................................................................................ 133
Order ink supplies ............................................................................................................ 133
Order paper ..................................................................................................................... 134
Order accessories ............................................................................................................ 139
Introduction to the accessories ......................................................................................................... 139
Stand ............................................................................................................................... 139
Non-recommended paper types ...................................................................... 139
12 Troubleshooting paper issues
The paper cannot be loaded successfully ........................................................................................ 142
Unsuccessful roll load ...................................................................................................... 142
Unsuccessful sheet load .................................................................................................. 142
Paper loading error messages ......................................................................................... 143
The paper type is not in the driver .................................................................................................... 143
Black ink is easily removed when touched ...................................................................... 144
After printing, the paper has wrinkles or there is too much ink ........................................ 144
The paper has jammed .................................................................................................................... 145
Prints do not fall neatly into the basket ............................................................................................. 147
The sheet stays in the printer when the print has been completed .................................................. 147
The paper is cut when the print has been completed ....................................................................... 147
The cutter does not cut well ............................................................................................................. 147
The roll is loose on the spindle ......................................................................................................... 148
A strip stays on the output tray and generates jams ........................................................................ 148
Recalibrate the paper advance ........................................................................................................ 148
Recalibrating the paper advance procedure .................................................................... 149
Return to default calibration ............................................................................................. 149
13 Troubleshooting print-quality issues
ENWW vii
General advice ................................................................................................................................. 151
Print quality troubleshooting wizard .................................................................................................. 151
Horizontal lines across the image (banding) .................................................................................... 152
The whole image is blurry or grainy ................................................................................................. 153
The paper is not flat .......................................................................................................................... 153
The print is scuffed or scratched ...................................................................................................... 154
Ink marks on the paper ..................................................................................................................... 154
Horizontal smears on the front of coated paper ............................................................... 154
Ink marks on the back of the paper ................................................................................. 155
Vertical dotted or dashed lines on the print ...................................................................................... 155
Vertical continuous lines on the print ................................................................................................ 156
Black ink comes off when you touch the print .................................................................................. 156
Edges of objects are stepped or not sharp ....................................................................................... 156
Edges of objects are darker than expected ...................................................................................... 157
Bronzing ........................................................................................................................................... 157
Horizontal lines at the end of a cut sheet print ................................................................................. 157
Vertical lines of different colors ........................................................................................................ 157
White spots on the print .................................................................................................................... 158
Colors are inaccurate ....................................................................................................................... 158
Color accuracy using EPS or PDF images in page layout applications ........................... 158
The image is incomplete (clipped at the bottom) .............................................................................. 159
The image is clipped ........................................................................................................................ 159
Some objects are missing from the printed image ........................................................................... 160
Lines are too thick, too thin or missing ............................................................................................. 160
Lines appear stepped or jagged ....................................................................................................... 161
Lines print double or in the wrong colors .......................................................................................... 161
Lines are discontinuous .................................................................................................................... 162
Lines are blurred .............................................................................................................................. 163
The Image Diagnostics Print ............................................................................................................ 163
Corrective action .............................................................................................................. 165
If you still have a problem ................................................................................................................. 166
14 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 168
Ink cartridge status messages .......................................................................................................... 168
Cannot insert a printhead ................................................................................................................. 168
The front-panel display recommends reseating or replacing a printhead ........................................ 169
Clean the printheads ........................................................................................................................ 169
Clean the printhead drop detector .................................................................................................... 170
Align the printheads .......................................................................................................................... 172
Reinsert printheads procedure ........................................................................................ 173
Image Quality Maintenance menu procedure .................................................................. 173
Scanning errors during alignment .................................................................................... 174
Printhead status messages .............................................................................................................. 174
15 Troubleshooting general printer issues
viii ENWW
The printer does not print ................................................................................................................. 176
The printer seems slow .................................................................................................................... 176
Communication failures between computer and printer ................................................................... 177
Cannot access the HP Printer Utility ................................................................................................ 177
Some Color Center options are unavailable ..................................................................................... 177
Cannot access the Embedded Web Server ..................................................................................... 178
Automatic file system check ............................................................................................................. 178
No output when printing from Microsoft Visio 2003 .......................................................................... 179
Unavailable driver features when printing from QuarkXPress ......................................................... 179
Printer alerts ..................................................................................................................................... 179
16 Front-panel error messages
17 HP Customer Care
Introduction ....................................................................................................................................... 184
HP Professional Graphics Services ................................................................................................. 184
Knowledge Center ........................................................................................................... 184
HP Start-Up Kit ................................................................................................................ 184
HP Care Packs and Warranty Extensions ....................................................................... 184
HP Installation .................................................................................................................. 185
HP Proactive Support ....................................................................................................................... 185
Contact HP Support ......................................................................................................................... 185
Telephone number ........................................................................................................... 186
18 Printer specifications
Functional specifications .................................................................................................................. 188
Physical specifications ..................................................................................................................... 189
Memory specifications ...................................................................................................................... 189
Power specifications ......................................................................................................................... 189
Ecological specifications .................................................................................................................. 189
Environmental specifications ............................................................................................................ 190
Acoustic specifications ..................................................................................................................... 190
Glossary ........................................................................................................................................................... 191
Index ................................................................................................................................................................. 193
ENWW ix
x ENWW
1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Your printer's documentation
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
Introduction
The printer's internal prints
●
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire
●
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock or other serious hazards.
Power off the printer and unplug the power cable from the power outlet in any of the following cases:
●
When placing your hands inside the printer
◦
If there is smoke or an unusual smell coming from the printer
◦
Contact HP Support on page 185.
If the printer is making an unusual noise not heard during normal operation
◦
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
◦
parts of the printer
During a thunderstorm
◦
During a power failure
◦
HP Start-Up Kit
The HP Start-Up Kit is the CD that comes with your printer; it contains the printer's software.
Your printer's documentation
You can read about how to use your printer in Using your printer and the Quick reference guide. The
most complete source of information is Using your printer, which is available from http://www.hp.com/
go/z3200ps/manuals/. The Quick reference guide contains the most commonly-needed information, and
is provided as a printed manual with your printer.
Using this guide
Using your printer is organized into the following chapters.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
●
Personalizing the printer on page 18
●
Paper handling on page 25
●
Printing on page 45
●
Color management on page 62
●
Retrieving printer usage information on page 109
●
Handling ink cartridges and printheads on page 112
●
Maintaining the printer on page 123
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 141
●
Troubleshooting print-quality issues on page 150
●
Introduction
Troubleshooting ink cartridge and printhead issues on page 167
●
Troubleshooting general printer issues on page 175
●
Front-panel error messages on page 181
●
Accessories, support and specifications
These chapters, Accessories on page 132, HP Customer Care on page 183 and Printer
specifications on page 187, contain reference information, including customer care, the printer
specifications and part numbers for paper types, ink supplies and accessories.
Glossary
The Glossary on page 191 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal injury
or damage to the product.
ENWW Using this guide 3
Introduction
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 600 × 600 dpi input, using the Best
●
print-quality option, the Maximum Detail option and photo paper
The HP Printer Utility, see
●
interface including:
A single-point for color control
◦
Import, creation and management of paper presets
◦
Job management, see
◦
Calibration of printer and display
◦
Access to the online HP Knowledge Center
◦
Accurate and consistent color reproduction with automatic color calibration and profiling
●
Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
●
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
Color emulations, see
●
Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
●
changes, and easy creation of paper presets, see
on page 67
High productivity features such as multi-file job submitting, job previewing, queueing and nesting
●
using the HP Printer Utility, see
Embedded Web Server, see
Access the HP Printer Utility on page 20, provides an easy-to-use
Job queue management on page 104
Color emulation on page 75
HP Embedded Spectrophotometer
Access the HP Printer Utility on page 20, or the printer's
Access the Embedded Web Server on page 20
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 20
Paper flexibility and automatic easy load, see
●
paper presets accessible from the front panel and the HP Printer Utility
The printer's main components
The following front and rear views of the printer illustrate the main components.
Paper handling on page 25, with information and
4 Chapter 1 Introduction ENWW
Front view
1. Ink cartridge
2. Ink cartridge slots
3. Blue lever
Introduction
4. Transparent window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
Rear view
1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
ENWW The printer's main components 5
Introduction
5. Hard power switch
6. Power cord plug in
7. Paper feeder
The front panel
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer, such as the ink cartridges, the
●
printheads, the paper and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9.
Installing
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see
●
Second key: View loaded paper, see
●
Third key: Unload paper, see
●
on page 36
Fourth key: Form feed and cut, see
●
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it displays the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
Check ink cartridge status on page 113
View information about the paper on page 37
Unload a roll on page 32 and Unload a single sheet
Feed and cut the paper on page 43
6 Chapter 1 Introduction ENWW
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the device is off. If the power key light is blinking green, the device is starting
up. If the power key light is green on, the device is on. If the power key light is amber on, the device
is in standby. If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays errors, warnings and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
Introduction
The following software is provided with your printer:
The PCL3 raster printer driver
●
The PostScript printer driver
●
The HP Printer Utility, see
●
Manage the printer including color with the HP Color Center
◦
Manage the job queue, see
◦
View the status of the ink cartridges, the printheads and the paper
◦
View job accounting information, see
◦
Update the printer's firmware, see
◦
Access the HP Knowledge Center
◦
Change various printer settings (in the Settings tab)
◦
Perform calibrations and troubleshooting
◦
The Embedded Web Server runs in the printer and enables you to use a Web browser on any
●
computer to check ink levels and printer status, see
on page 20
Access the HP Printer Utility on page 20, allows you to:
Job queue management on page 104
Retrieving printer usage information on page 109
Update the firmware on page 129
Access the Embedded Web Server
The Advanced Profiling Solution, included on a separate CD, to be installed after other HP software
●
(drivers and the HP Printer Utility)
The printer's internal prints
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
ENWW Printer software 7
Introduction
Before requesting any internal print, make sure that paper is loaded (roll or sheet), and that the front
panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42
cm wide); otherwise the print may be clipped.
To print any internal print, select the Internal Prints menu icon
want. The following internal prints are available.
Demo prints: show some of the capabilities of the printer
●
Print black and white photo
◦
Print color photo
◦
Print color design demo
◦
Print GIS map
◦
NOTE: Demo prints are printed the same size as the loaded paper.
NOTE: If you perform a secure disk erase, see Secure Disk Erase on page 130, the demo prints
are erased and they are no longer available.
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
●
of prints by print-quality option and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
Service information: provides information needed by service engineers
●
, then select the internal print you
PostScript font list: shows PostScript fonts available
●
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Software installation
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Software installation
Gigabit Ethernet Very fast; varies
Jetdirect print server
(optional accessory)
USB 2.0 Very fast Short (5 m=16 ft)
according to network
traffic
Moderate; varies
according to network
traffic
Long (100 m=328 ft.) Requires extra equipment (switches).
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all components used in the network, which
can include network interface cards, hubs, routers, switches and cables. If any one of these components
cannot operate at high speed, you will have a low-speed connection. The speed of your network
connection can also be affected by the total amount of traffic from other devices on the network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
Provides additional features
http://www.hp.com/go/jetdirect/ for
See
more details
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit CD into your computer. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Click Express Network Install. The PostScript printer driver and the HP Printer Utility will be
installed.
10 Chapter 2 Installing the software ENWW
TIP: If you would like to install the PCL3 as well as the PostScript printer driver, click Custom
Install, select the printer from the list of detected printers and choose Custom Installation.
4. Follow the instructions on your screen to set up the printer.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from the list.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address or MAC address.
NOTE: Although IPv6 is supported, automatic installation of the printer driver is not guaranteed to work
with it, so you may need to use the standard Windows Add Printer Wizard to install the driver.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
TIP: A USB connection may be faster than a network connection, but the cable is limited in length and
it is more difficult to share the printer.
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
Software installation
2. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
3. Click Custom Install. The PostScript printer driver and the HP Printer Utility will be installed.
4. You may see a message warning that the installer will have to communicate through the Windows
Firewall to search for printers on the network. As you intend to set up a USB connection, select
Continue installation without searching the network and click Next.
5. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select USB cable.
●
If you would like to share the printer with other people connected to your network, press
●
the Printer Properties button in the Ready to Install window, set Printer Name to the name
under which the printer will be shared, then set Shared to Yes.
When prompted to do so, connect your computer to the printer with a certified USB cable.
●
Ensure that the printer is turned on.
NOTE: You may complete the installation without connecting your printer if you prefer. To
do so, check the box marked I want to connect my printer after completing the setup
wizard.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
http://www.usb.org/) should be used with this
ENWW Connect directly to a computer (Windows) 11
Software installation
Printer sharing considerations
The HP Printer Utility must be installed on a computer before it can be used from that computer.
●
Any other people sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other people sharing your directly connected printer will be unable to use the printer's own
●
print preview facility, although the application's print preview will still be available. See
print on page 51.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Windows) on page 10.
Uninstall the printer software (Windows)
1. Insert the HP Start-Up Kit CD into your CD drive. If the CD does not start automatically, run the
autorun.exe program in the root folder of the CD.
2. Select Modify Installation, and follow the instructions on your screen to uninstall the printer
software.
Connect to a network (Mac OS)
Preview a
You can connect your printer to a network under Mac OS by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
Ethernet > View configuration. Note the mDNS service name of your printer.
2. Insert the HP Start-Up Kit CD into your CD drive.
, then Gigabit
12 Chapter 2 Installing the software ENWW
3. Open the CD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which
will install the PostScript printer driver. If you would like to install the PCL3 (raster) driver, select
Custom Installation.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
Software installation
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
●
box My printer is not in the list.
ENWW Connect to a network (Mac OS) 13
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Software installation
TCP/IP connection
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which
will install the PostScript printer driver. If you would like to install the PCL3 (raster) driver, select
Custom Installation.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
14 Chapter 2 Installing the software ENWW
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further
down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off or disconnected from the computer.
2. Insert the HP Start-Up Kit CD into your CD drive.
3. Open the CD icon on your desktop.
Software installation
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which
will install the PostScript printer driver. If you would like to install the PCL3 (raster) driver, select
Custom Installation.
6. The printer software is installed, including the printer driver and the HP Printer Utility.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
ENWW Connect directly to a computer (Mac OS) 15
Software installation
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
13. When the HP Printer Setup Assistant has finished, you can remove the CD from the CD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
CD.
Sharing the printer
If your computer is connected to a network, you can make your directly connected printer available to
other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
http://www.usb.org/) should be used with this printer.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
Any other people wishing to share your printer must install the printer software on their own computers.
The PCL3 (raster) driver can drive a shared printer between different versions of Mac OS, but the
PostScript driver does not support printer sharing between Mac OS X 10.4 and Mac OS X 10.5.
Anyone sharing your printer will be able to send print jobs, but will not be able to receive information
from the printer—which affects printer alerts, printer status reports, paper management, printer
administration and troubleshooting.
You may find that sharing your directly connected printer with other users will slow down your computer
unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 12.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-Up Kit CD into your CD drive.
2. Open the CD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
16 Chapter 2 Installing the software ENWW
To delete the print queue:
Under Mac OS X 10.5: from the system preferences, select the Print & Fax dialog. Select the name
●
of the printer and click the – button.
Under Mac OS X 10.4 there are two ways of deleting the print queue:
●
from the system preferences, select the Printing pane of the Print & Fax dialog. Select the
◦
name of the printer and click the – button.
from the Print Setup utility, select the name of the printer and click the Delete icon.
◦
Software installation
ENWW Uninstall the printer software (Mac OS) 17
Personal settings
3 Personalizing the printer
Turn the printer on and off
●
Change the language of the front-panel display
●
Access the HP Printer Utility
●
Access the Embedded Web Server
●
Change the language of the HP Printer Utility
●
Change the language of the Embedded Web Server
●
Password-protect the Embedded Web Server
●
Set the date and time
●
Change the sleep mode setting
●
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Change the graphic language setting
●
18 Chapter 3 Personalizing the printer ENWW
Turn the printer on and off
TIP: The printer can be left powered on without wasting energy. Leaving it on improves response time
and overall system reliability. When the printer has not been used for a certain period of time (the default
time is determined by Energy Star), it saves power by going into sleep mode. However, any interaction
with the printer's front-panel display returns it to active mode, and it can resume printing immediately.
To change the sleep mode time, see
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time.
This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave
the printer powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
use the Power key on the front panel.
Change the sleep mode setting on page 22.
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 55 minutes.
Change the language of the front-panel display
Personal settings
There are two possible ways to change the language of the front-panel menus and messages.
●
If you can understand the current front-panel display language, select the Setup menu icon
then Front panel options > Select language.
If you cannot understand the current front-panel display language, start with the printer powered
●
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
ENWW Turn the printer on and off 19
,
Personal settings
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn off the printer with the Power key and then turn
it on again. The front panel will appear in the selected language.
Access the HP Printer Utility
The HP Printer Utility enables you to manage your printer from a computer with a USB connection or
TCP/IP.
Under Windows, start the the HP Printer Utility from your desktop shortcut or from Start > All
●
Programs > Hewlett-Packard > HP Printer Utility > HP Printer Utility. This launches the HP
Printer Utility showing the printers installed in the Printers and Faxes window.
Under Mac OS, launch the HP Printer Utility from your dock shortcut or by selecting
●
STARTUP_DISK > Library > Printers > hp > Utilities > HP Printer Utility. This launches the HP
Printer Utility Printer Selector showing the printers installed in the Printer Setup Utility (Mac OS X
10.4) or Print & Fax (Mac OS X 10.5 or later).
Select your printer and click Select. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to the HP Printer Utility, see
access the HP Printer Utility on page 177.
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web
browser running on any computer.
NOTE: To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 6 or later for Windows
●
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
Mozilla Firefox 1.0 or later
●
Safari 2 or later for Mac OS
●
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
Cannot
20 Chapter 3 Personalizing the printer ENWW
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