HP Designjet Z3100ps GP User's Guide
HP Designjet Z3100ps GP
Photo Printer
Using your printer
HP Designjet Z3100ps GP Photo Printer
Using your printer
Legal notices
Trademarks
© 2007 Hewlett-Packard Development
Company, L.P.
The information contained herein is subject to
change without notice.
The only warranties for HP Products and
services are set forth in the express warranty
statement accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP
shall not be liable for technical or editorial
errors or omissions contained herein.
Adobe®, Acrobat®, Adobe Photoshop®,
and Adobe® PostScript® 3™ are trademarks
of Adobe Systems Incorporated.
Corel® is a trademark or registered
trademark of Corel Corporation or Corel
Corporation Limited.
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United States Environmental Protection
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Microsoft® and Windows® are U.S.
registered trademarks of Microsoft
Corporation.
PANTONE® is Pantone, Inc.'s checkstandard trademark for color.
Table of contents
1 Introduction
Safety precautions .................................................................................................................... 2
HP Start-Up Kit ......................................................................................................................... 2
Using this guide ....................................................................................................................... 2
Introduction .............................................................................................................. 2
Use and maintenance ................................................................................................ 3
Troubleshooting ........................................................................................................ 3
Accessories, support, and specifications ...................................................................... 3
Glossary .................................................................................................................. 3
Index ....................................................................................................................... 3
Warnings and Cautions ............................................................................................. 3
The printer's main features ........................................................................................................ 4
The printer's main components ................................................................................................... 4
Front view ................................................................................................................ 5
Rear view ................................................................................................................. 5
The front panel ........................................................................................................................ 6
Printer software ........................................................................................................................ 7
The printer's internal prints ........................................................................................................ 8
2 Installing the software
Choose which connection method to use ................................................................................... 10
Connect to a network (Windows) ............................................................................................. 10
Connect directly to a computer (Windows) ................................................................................ 11
Printer sharing considerations ................................................................................... 12
Uninstall the printer software (Windows) ................................................................................... 12
Connect to a network (Mac OS) ............................................................................................... 12
Bonjour/Rendezvous connection ............................................................................... 12
TCP/IP connection ................................................................................................... 14
Connect directly to a computer (Mac OS) ................................................................................. 15
Sharing the printer .................................................................................................. 16
Uninstall the printer software (Mac OS) ..................................................................................... 16
3 Personalizing the printer
Turn printer on and off ............................................................................................................ 18
Change the language of the front-panel display ......................................................................... 19
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ......................................... 19
Access the Embedded Web Server ........................................................................................... 20
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ................ 20
Change the language of the Embedded Web Server .................................................................. 20
Change the sleep mode setting ................................................................................................ 21
Turn the buzzer on and off ...................................................................................................... 21
Change the front-panel display contrast .................................................................................... 21
ENWW iii
Change the units of measurement ............................................................................................. 21
Configure network settings ...................................................................................................... 21
Change the graphic language setting ....................................................................................... 22
4 Paper handling
General advice ...................................................................................................................... 26
Choose which spindle to use ................................................................................................... 26
Load a roll onto the spindle ..................................................................................................... 27
Load a roll into the printer ....................................................................................................... 29
Unload a roll ......................................................................................................................... 33
Load a single sheet ................................................................................................................ 34
Unload a single sheet ............................................................................................................. 38
View information about the paper ............................................................................................ 39
Paper profiles ........................................................................................................................ 39
Add a custom paper type ........................................................................................................ 40
Print on loaded paper ............................................................................................................. 41
Maintain paper ...................................................................................................................... 41
Change the drying time .......................................................................................................... 41
Turn the automatic cutter on and off ......................................................................................... 42
Feed and cut the paper ........................................................................................................... 42
Easy loading procedure ........................................................................................... 29
Paper menu procedure ............................................................................................. 32
Unload paper key procedure with paper on the roll .................................................... 33
Paper menu procedure with paper on the roll ............................................................. 34
Roll out of paper procedure ...................................................................................... 34
Easy loading procedure ........................................................................................... 35
Paper menu procedure ............................................................................................. 36
Unload paper key procedure .................................................................................... 38
Paper menu procedure ............................................................................................. 38
5 Printing
Create a print job .................................................................................................................. 46
Using the Embedded Web Server to print files ............................................................ 46
Select print quality .................................................................................................................. 47
Select paper size ................................................................................................................... 47
Custom paper sizes ................................................................................................. 48
Select margins options ............................................................................................................ 48
Print with shortcuts .................................................................................................................. 49
Rescale a print ....................................................................................................................... 50
Change the treatment of overlapping lines ................................................................................ 51
Preview a print ...................................................................................................................... 51
Print a draft ........................................................................................................................... 53
High-quality printing ............................................................................................................... 54
If you have a high-resolution image ........................................................................... 54
If you have printhead problems ................................................................................. 54
If you are printing on photo paper ............................................................................ 55
If you are printing on satin photo paper ..................................................................... 55
Print in gray shades ................................................................................................................ 55
Print with no margins .............................................................................................................. 56
Rotate an image .................................................................................................................... 56
Autorotate .............................................................................................................. 58
Print with crop lines ................................................................................................................ 58
Use paper economically ......................................................................................................... 58
iv ENWW
Nest jobs to save roll paper .................................................................................................... 58
When does the printer try to nest pages? ................................................................... 59
What pages can be nested? ..................................................................................... 59
Which pages qualify for nesting? .............................................................................. 59
How long does the printer wait for another file? .......................................................... 60
Use ink economically .............................................................................................................. 60
6 Color management
What is color? ....................................................................................................................... 62
The problem: color in the computer world ................................................................................. 62
The solution: color management ............................................................................................... 64
Color and your printer ............................................................................................................ 66
HP Embedded Spectrophotometer ............................................................................. 66
A summary of the color management process ............................................................................ 67
Color calibration .................................................................................................................... 68
Color profiling ....................................................................................................................... 69
Create your own profile ........................................................................................... 69
Use a third-party profile ........................................................................................... 71
Profile your monitor ................................................................................................. 71
Color management options ..................................................................................................... 71
Perform black point compensation ............................................................................................ 72
Set the rendering intent ........................................................................................................... 72
Color emulation ..................................................................................................................... 73
CMYK color emulation ............................................................................................. 73
RGB color emulation ................................................................................................ 74
HP Professional PANTONE Emulation ....................................................................................... 75
Color adjustment options ........................................................................................................ 76
Printing in color ...................................................................................................... 76
Printing in grayscale ................................................................................................ 77
Color management scenarios .................................................................................................. 78
Print a color photo for an exhibition (Photoshop, PS driver) ........................................... 78
Print a color photo for an exhibition (Photoshop, PCL driver) ......................................... 81
Print a black-and-white photo for an exhibition (Photoshop, PS driver) ............................ 84
Print a black-and-white photo for an exhibition (Photoshop, PCL driver) .......................... 88
Print a digital album (Aperture, PS driver) ................................................................... 92
Print a digital album (Aperture, PCL driver) ................................................................. 95
Proof the output on the monitor (InDesign, PS driver) .................................................... 97
Proof the output on the printer (QuarkXPress, PS driver) .............................................. 101
Proof a press using the EFI RIP ................................................................................ 104
7 Job queue management
Embedded Web Server job queue page ................................................................................. 108
Job preview ......................................................................................................................... 108
Turn off the job queue ........................................................................................................... 109
Select when to print a job in the queue ................................................................................... 109
Identify a job in the queue ..................................................................................................... 109
Prioritize a job in the queue .................................................................................................. 110
Delete a job from the queue .................................................................................................. 110
Reprint or copy a job in the queue ......................................................................................... 110
Job status messages .............................................................................................................. 110
Remove a hold ...................................................................................................... 111
8 Retrieving printer usage information
ENWW v
Get printer accounting information ......................................................................................... 114
Check printer usage statistics ................................................................................................. 114
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ...... 114
Printer statistics with the Embedded Web Server ....................................................... 114
Check ink and paper usage for a job ..................................................................................... 114
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) ..................................................................................................................... 114
Printer statistics with the Embedded Web Server ....................................................... 115
9 Handling ink cartridges and printheads
About the ink cartridges ........................................................................................................ 118
Check the ink cartridges status ............................................................................................... 118
Ink menu procedure ............................................................................................... 118
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures .................. 118
Remove an ink cartridge ....................................................................................................... 119
Insert an ink cartridge ........................................................................................................... 120
About the printheads ............................................................................................................ 121
Check the printhead status .................................................................................................... 122
Remove a printhead ............................................................................................................. 122
Insert a printhead ................................................................................................................. 125
10 Maintaining the printer
Check printer status .............................................................................................................. 130
Clean the exterior of the printer ............................................................................................. 130
Replace the cutter ................................................................................................................. 130
Maintain the ink cartridges .................................................................................................... 1 3 5
Move or store the printer ....................................................................................................... 135
Update the firmware ............................................................................................................. 136
Update the software ............................................................................................................. 136
Printer maintenance kits ........................................................................................................ 137
Secure Disk Erase ................................................................................................................ 137
11 Accessories
How to order supplies and accessories ................................................................................... 140
Order ink supplies ................................................................................................. 140
Order paper ......................................................................................................... 141
Non-recommended paper types ............................................................... 145
Order accessories ................................................................................................. 145
Introduction to the accessories ............................................................................................... 145
Stand .................................................................................................................. 145
EFI Designer Edition RIP ......................................................................................... 145
HP Photosmart Pro print plug-in for Adobe Photoshop ................................................ 146
12 Troubleshooting paper issues
The paper cannot be loaded successfully ................................................................................ 148
Unsuccessful roll load ............................................................................................ 148
Unsuccessful sheet load .......................................................................................... 148
Paper loading error messages ................................................................................ 149
The paper type is not in the driver .......................................................................................... 149
Transparent or translucent paper ............................................................................. 150
Glossy paper ........................................................................................................ 150
Matte Paper ......................................................................................................... 150
vi ENWW
General purpose paper .......................................................................... 150
Photographic paper ................................................................................ 151
Fine art paper ........................................................................................ 151
Banners ................................................................................................ 151
HP Banners with Tyvek® ........................................................................................ 151
Black ink is easily removed when touched ................................................................ 151
After printing, the paper has wrinkles or there is too much ink .................................... 151
The paper has jammed ......................................................................................................... 152
Prints do not fall nicely into the basket .................................................................................... 154
The sheet stays in the printer when the print has been completed ............................................... 155
The paper is cut when the print has been completed ................................................................. 155
The cutter does not cut well ................................................................................................... 155
The roll is loose on the spindle ............................................................................................... 155
A strip stays on the output tray and generates jams .................................................................. 155
Recalibrate the paper advance .............................................................................................. 156
Recalibrating the paper advance procedure ............................................................. 156
Return to default calibration .................................................................................... 157
13 Troubleshooting print-quality issues
General advice .................................................................................................................... 160
Print quality troubleshooting wizard ........................................................................................ 160
Horizontal lines across the image (banding) ............................................................................ 161
Lines are too thick, too thin, or missing ................................................................................... 162
Lines appear stepped or jagged ............................................................................................ 162
Lines print double or in the wrong colors ................................................................................. 163
Lines are discontinuous ......................................................................................................... 163
Lines are blurred .................................................................................................................. 164
The whole image is blurry or grainy ....................................................................................... 165
The paper is not flat ............................................................................................................. 165
The print is scuffed or scratched ............................................................................................. 166
Ink marks on the paper ......................................................................................................... 166
Horizontal smears on the front of coated paper ........................................................ 166
Ink marks on the back of the paper ......................................................................... 167
Black ink comes off when you touch the print ........................................................................... 167
Edges of objects are stepped or not sharp ............................................................................... 167
Edges of objects are darker than expected .............................................................................. 168
Bronzing ............................................................................................................................. 168
Horizontal lines at the end of a cut sheet print ......................................................................... 168
Vertical lines of different colors .............................................................................................. 169
White spots on the print ........................................................................................................ 169
Colors are inaccurate ........................................................................................................... 169
Color accuracy using EPS or PDF images in page layout applications .......................... 170
The image is incomplete (clipped at the bottom) ....................................................................... 170
The image is clipped ............................................................................................................ 170
Some objects are missing from the printed image ..................................................................... 171
A PDF file is clipped or objects are missing ............................................................................. 171
The Image Diagnostics Print ................................................................................................... 172
Corrective action ................................................................................................... 174
If you still have a problem ..................................................................................................... 175
14 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge ............................................................................................... 178
Ink cartridge status messages ................................................................................................. 178
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Cannot insert a printhead ...................................................................................................... 178
The front-panel display recommends reseating or replacing a printhead ...................................... 179
Clean the printheads ............................................................................................................ 179
Clean the printhead drop detector .......................................................................................... 180
Align the printheads ............................................................................................................. 182
Reinsert printheads procedure ................................................................................. 183
Image Quality Maintenance menu procedure ........................................................... 184
Scanning errors during alignment ............................................................................ 184
Printhead status messages ..................................................................................................... 184
15 Troubleshooting general printer issues
The printer does not print ...................................................................................................... 188
The printer seems slow .......................................................................................................... 188
The printer printed on undesirable paper ................................................................................ 188
Communication failures between computer and printer ............................................................. 189
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 190
Cannot access the Embedded Web Server .............................................................................. 190
Automatic file system check ................................................................................................... 190
An AutoCAD 2000 memory allocation error ........................................................................... 191
No output when printing from Microsoft Visio 2003 ................................................................. 191
Unavailable driver features when printing from QuarkXPress .................................................... 191
Printer alerts ........................................................................................................................ 192
16 Front-panel error messages
17 HP Customer Care
Introduction ......................................................................................................................... 198
HP Professional Graphics Services ......................................................................................... 198
Knowledge Center ................................................................................................ 198
HP Start-Up Kit ...................................................................................................... 198
HP Care Packs and Warranty Extensions ................................................................. 198
HP Installation ....................................................................................................... 199
HP Instant Support ................................................................................................................ 199
HP Proactive Support ............................................................................................................ 199
Contact HP Support .............................................................................................................. 200
Telephone numbers ............................................................................................... 200
18 Printer specifications
Functional specifications ....................................................................................................... 204
Physical specifications .......................................................................................................... 205
Memory specifications .......................................................................................................... 205
Power specifications ............................................................................................................. 205
Ecological specifications ....................................................................................................... 205
Environmental specifications .................................................................................................. 206
Acoustic specifications .......................................................................................................... 206
Glossary ........................................................................................................................... 207
Index ............................................................................................................................... 209
viii ENWW
1
Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
The printer's internal prints
●
Introduction
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
●
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative for
●
service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When placing your hands inside the printer
●
Contact HP Support on page 200.
If there is smoke or an unusual smell coming from the printer
●
If the printer is making an unusual noise not heard during normal operation
●
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
●
parts of the printer
During an electrical (thunder/lightning) storm
●
During a power failure.
●
HP Start-Up Kit
The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE: The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world. The
rest of this guide refers to the DVD version only.
Using this guide
Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following
chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
●
Personalizing the printer on page 17
●
Paper handling on page 25
●
Printing on page 45
●
Color management on page 61
●
Retrieving printer usage information on page 113
●
Handling ink cartridges and printheads on page 117
●
Maintaining the printer on page 129
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 147
●
Troubleshooting print-quality issues on page 159
●
Introduction
Troubleshooting ink cartridge and printhead issues on page 177
●
Troubleshooting general printer issues on page 187
●
Front-panel error messages on page 195
●
Accessories, support, and specifications
These chapters, Accessories on page 139, HP Customer Care on page 197, and Printer
specifications on page 203, contain reference information, including customer care, the printer
specifications, and part numbers for paper types, ink supplies, and accessories.
Glossary
The Glossary on page 207 contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent the
printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.
ENWW Using this guide 3
Introduction
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the
●
Best print-quality option, the Maximum Detail option, and photo paper
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see
●
(Windows) or HP Printer Utility (Mac OS) on page 19, provides an easy-to-use interface including:
A single-point for color control
●
Management, installation, and creation of ICC profiles
●
Job management, see
●
Calibration of printer and display
●
Access to the online HP Knowledge Center
●
Accurate and consistent color reproduction with automatic color calibration and profiling
●
Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
●
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
Color emulations, see
●
Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
●
changes and easy creation of custom ICC profiles, see
on page 66
High productivity features such as multi-file job submitting, job previewing, queueing, and nesting
●
using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
Care (Windows) or HP Printer Utility (Mac OS) on page 19, or the printer's Embedded Web
Server, see
Access the Embedded Web Server on page 20
Job queue management on page 107
Color emulation on page 73
HP Embedded Spectrophotometer
Access HP Easy Printer Care
Access HP Easy Printer
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 20
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 20
Paper flexibility and automatic easy load, see
●
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility (Mac
OS)
Paper handling on page 25, with information and
The printer's main components
The following front and rear views of the printer illustrate the main components.
4Chapter 1 Introduction ENWW
Front view
Ink cartridge
1.
2. Ink cartridge slots
Introduction
3. Blue lever
4.
5.
6. Printhead carriage
7. Printhead
8. Output tray
9.
10.
Rear view
Transparent window
Front panel
Paper alignment lines
Basket
1. Spindle
2. Spindle holders
ENWW The printer's main components 5
Introduction
The front panel
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
5. Hard power switch
6. Power cord plug in
7. Paper feeder
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
●
printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see
●
Second key: View loaded paper, see
●
Third key: Unload paper, see
●
on page 38
Check the ink cartridges status on page 118
View information about the paper on page 39
Unload a roll on page 33 and Unload a single sheet
Installing
Fourth key: Form feed and cut, see
●
Menu key - Press to return to the main menu of the front-panel display. If you are already on the main
2.
menu it displays the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the menu.
To select a value when given an option.
6Chapter 1 Introduction ENWW
Feed and cut the paper on page 42
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or leave
the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
Cancel key - To abort a procedure or interaction.
7.
Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the power
8.
key light is off the device is off. If the power key light is blinking green, the device is starting up. If
the power key light is green on, the device is on. If the power key light is amber on, the device is in
standby. If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays errors, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
Introduction
The following software is provided with your printer:
The PCL3 raster driver
●
The RTL and HP-GL/2 driver for Windows
●
The PostScript driver
●
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
●
(Windows) or HP Printer Utility (Mac OS) on page 19, allows you to:
Manage the printer including color with the HP Color Center
●
Manage the job queue, see
●
View the status of the ink cartridges, the printheads, and the paper
●
View job accounting information, see
●
Update the printer's firmware, see
●
Access the HP Knowledge Center
●
Change various printer settings (in the Settings tab)
●
Perform calibrations and troubleshooting
●
Job queue management on page 107
Retrieving printer usage information on page 113
Update the firmware on page 136
Access HP Easy Printer Care
ENWW Printer software 7
Introduction
The printer's internal prints
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
●
computer to check ink levels and printer status, see
on page 20.
Advanced Profiling Solution included on separate DVD, to be installed after other HP software (drivers
●
and printer utilities).
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
CAUTION: Before requesting any internal print, make sure that paper is loaded (roll or sheet),
and that the front panel displays the Ready message. The loaded paper should be at least A3
landscape (16.53 in or 42 cm wide); otherwise the print may be clipped.
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints menu
Access the Embedded Web Server
icon
●
●
●
●
●
, then select the internal print you want. The following internal prints are available.
Demo prints: show some of the capabilities of the printer
Print black and white photo
●
Print color photo
●
Print color design demo
●
Print GIS map
●
NOTE: Demo prints are printed the same size as the loaded paper.
NOTE: If you perform a secure disk erase, see Secure Disk Erase on page 137, the demo
prints are erased and they are no longer available.
Menu map: shows details of all the front-panel display menus
Configuration: shows all the current front-panel display settings
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
of prints by print-quality option, and total amount of ink used per color (the accuracy of these estimates
is not guaranteed)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette
Service information: provides information needed by service engineers
●
PostScript font list: shows PostScript fonts available
●
8Chapter 1 Introduction ENWW
2
Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Installing the software
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Installing the software
Gigabit Ethernet Very fast; varies
Jetdirect print server
(optional accessory)
USB 2.0 Very fast Short (5 m=16 ft)
according to network
traffic
Moderate; varies
according to network
traffic
Long (100 m=328 ft.) Requires extra equipment (switches).
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE: The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches, and cables. If any one of these
components cannot operate at high speed, you will have a low-speed connection. The speed of
your network connection can also be affected by the total amount of traffic from other devices on
the network.
Connect to a network (Windows)
Before you begin, check your equipment:
The printer should be set up and on.
●
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
10 Chapter 2 Installing the software ENWW
3. Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to understand
the screens and make appropriate choices.
When asked how the printer is connected, select Wired Networking.
●
The configuration program looks for printers connected to your network. When the search is
●
complete, a list of printers appears. Identify your printer by its IP address and select it from the
list.
The configuration program analyzes the network and the printer. The program detects the
●
network settings and suggests the settings to use when configuring the printer. It is not normally
necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address, or MAC address.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the printer's
built-in USB 2.0 socket (supported under Windows 2000, XP, and 2003 Server).
Installing the software
TIP: A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the printer.
1. Do not connect the computer to the printer yet. You must first install the printer driver
software on the computer, as follows.
2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
3. Click Install. The printer drivers, HP Easy Printer Care, and HP Color Center are installed.
4. Follow the instructions on your screen to set up the printer. The following notes help you to understand
the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
●
If you would like to share the printer with other people connected to your network, press the
●
Printer Properties button in the Ready to Install window, then select the Sharing tab
and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable.
●
Ensure that the printer is turned on.
NOTE: You may complete the installation without connecting your printer if you prefer.
To do so, check the box marked I want to connect my printer after completing
the setup wizard.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only
cables certified by the USB Implementor's Forum (
with this printer.
ENWW Connect directly to a computer (Windows) 11
http://www.usb.org/) should be used
Installing the software
Printer sharing considerations
HP Easy Printer Care must be installed on a computer before it can be used from that computer.
●
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own print
●
preview facility, although the application's print preview will still be available. See
print on page 51.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Windows) on page 10.
Uninstall the printer software (Windows)
Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run the
1.
START.EXE program in the root folder of the DVD.
2. Select Install, and follow the instructions on your screen to uninstall the printer software.
Connect to a network (Mac OS)
Preview a
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE: The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
Ethernet > View configuration. Note the mDNS service name of your printer.
, then Gigabit
2. Insert the HP Start-Up Kit DVD into your DVD drive.
12 Chapter 2 Installing the software ENWW
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which
will install the PostScript printer driver. If you would like to install the PCL (raster) driver, select
Custom Installation.
The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
6.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
Installing the software
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and check
●
that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue searching
further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check
●
the box My printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created screen,
click Quit to exit, or Create New Queue if you want to connect another printer to the network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.
ENWW Connect to a network (Mac OS) 13
Installing the software
TCP/IP connection
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which
will install the PostScript printer driver. If you would like to install the PCL (raster) driver, select
Custom Installation.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1) in
the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and check
●
that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down
the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
14 Chapter 2 Installing the software ENWW
9. Continue following the instructions on the screen. When you reach the Printer Queue Created screen,
click Quit to exit, or Create New Queue if you want to connect another printer to the network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the printer's
built-in USB 2.0 socket.
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-Up Kit DVD into your DVD drive.
Open the DVD icon on your desktop.
3.
Installing the software
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option, which
will install the PostScript printer driver. If you would like to install the PCL (raster) driver, select
Custom Installation.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set up
a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE: The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
http://www.usb.org/) should be used with this
13. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
ENWW Connect directly to a computer (Mac OS) 15
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.
Sharing the printer
If your computer is connected to a network and you are using Mac OS X 10.2 or later, you can make
your directly connected printer available to other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
Installing the software
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other computer
running Mac OS and connected to your local network.
NOTE: Any other users wishing to share your printer must install the printer software on their own
computers.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Mac OS 10.2 users need to enable the Show printers connected to other computers
option in the Print Center in order to see shared printers.
You may find that sharing your directly connected printer with other users will slow down your
computer unacceptably.
TIP: The best way to share the printer over a network is to connect the printer not to any computer,
but to the network. See
Connect to a network (Mac OS) on page 12.
Uninstall the printer software (Mac OS)
Insert the HP Start-Up Kit DVD into your DVD drive.
1.
Open the DVD icon on your desktop.
2.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
16 Chapter 2 Installing the software ENWW
3
Personalizing the printer
Turn printer on and off
●
Change the language of the front-panel display
●
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
●
Access the Embedded Web Server
●
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
●
Change the language of the Embedded Web Server
●
Change the sleep mode setting
●
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Change the graphic language setting
●
Personal settings
ENWW 17
Turn printer on and off
Personal settings
TIP: The printer is Energy Star compliant and can be left powered on without wasting energy.
Leaving it on improves response time and overall system reliability. When the printer has not been
used for a certain period of time (30 minutes by default), it saves power by going into sleep mode.
However, any interaction with the printer's front-panel display returns it to active mode, and it can
resume printing immediately. To change the sleep mode time, see
setting on page 21.
NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to
time. This avoids long preparation times after long idle periods. Therefore, it is strongly
recommended to leave the printer powered on or in sleep mode to avoid wasting ink and time.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use
the Power key on the front panel.
Change the sleep mode
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
18 Chapter 3 Personalizing the printer ENWW
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 55 minutes.
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
If you can understand the current front-panel display language, press the Menu key to return to the
●
main menu and select the Setup menu icon
language.
If you cannot understand the current front-panel display language, start with the printer powered off.
●
At the front panel, press the OK key and hold it down. While holding the OK key down, press the
Power key and hold it down. Continue to hold down both keys until the green light on the right side
of the front-panel display starts flashing, and then release both keys. You can expect a delay of about
one second. If the green light starts flashing without any delay, you may need to start again.
Whichever method you used, the language selection menu should now appear on the front-panel display.
Highlight your preferred language with the Up and Down keys, then press the OK key.
, then Front panel options > Select
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) enables you to manage your printer from
a computer with a USB connection or TCP/IP.
Under Windows, start HP Easy Printer Care from your desktop shortcut or from Start > All
●
Programs > Hewlett-Packard > HP Easy Printer Care > Start HP Easy Printer Care.
This launches HP Easy Printer Care showing the printers installed.
Under Mac OS, launch the Mac Printer Utility by selecting STARTUP_DISK > Library >
●
Printers > hp > Utilities > HP Printer Utility. This launches the HP Printer Selector where you
need to add your printer by clicking More Printers.
Personal settings
Select your printer and click Launch Utility. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or HP
Printer Utility (Mac OS), see
OS) on page 190.
ENWW Change the language of the front-panel display 19
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac
Access the Embedded Web Server
Personal settings
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser
running on any computer.
NOTE: To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 5.5 or later, for Windows
●
Internet Explorer 5.1 or later, for Mac OS X
●
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
Mozilla Firefox 1.0 or later
●
Safari
●
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
If you have followed these instructions but failed to get through to the Embedded Web Server, see Cannot
access the Embedded Web Server on page 190.
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) can work in the following languages:
English, Portuguese, Spanish, Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional
Chinese, Korean, and Japanese.
Under Windows, select Tools > Set Language and select a language from the list.
●
Under Mac OS, the language is changed as for any other application. In System Preferences
●
select International and re-launch the application.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish, Catalan,
French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese. It uses
whichever language you have specified in your Web browser's options. If you have specified a language
that it cannot support, it works in English.
20 Chapter 3 Personalizing the printer ENWW
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