HP Designjet Z3100 User's Guide

HP Designjet Z3100 Photo Printer Series
Using your printer
HP Designjet Z3100 Photo printer series
Using your printer
Legal notices
Trademarks
© 2006 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Adobe®, Acrobat®, Adobe Photoshop®, and Adobe® PostScript® 3™ are trademarks of Adobe Systems Incorporated.
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Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
PANTONE® is Pantone, Inc.'s check­standard trademark for color.
Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Support, accessories, and specifications ............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 5
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 7
The printer's internal prints ................................................................................................................... 7
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 11
Printer sharing considerations ........................................................................................... 12
Uninstall the printer software (Windows) ............................................................................................ 12
Connect to a network (Mac OS) ......................................................................................................... 12
Bonjour/Rendezvous connection ....................................................................................... 12
TCP/IP connection ............................................................................................................. 14
Connect directly to a computer (Mac OS) .......................................................................................... 15
Sharing the printer ............................................................................................................. 16
Uninstall the printer software (Mac OS) ............................................................................................. 16
3 Personalizing the printer
Turn printer on and off ........................................................................................................................ 18
Change the language of the front-panel display ................................................................................. 19
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) .......................................... 19
Access the Embedded Web Server ................................................................................................... 19
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ................ 20
Change the language of the Embedded Web Server ......................................................................... 20
Change the sleep mode setting .......................................................................................................... 20
Turn the buzzer on and off ................................................................................................................. 21
Change the front-panel display contrast ............................................................................................. 21
ENWW iii
Change the units of measurement ..................................................................................................... 21
Configure network settings ................................................................................................................. 21
Change the graphic language setting ................................................................................................. 22
4 Paper handling
General advice ................................................................................................................................... 24
Choose which spindle to use .............................................................................................................. 24
Load a roll onto the spindle ................................................................................................................ 25
Load a roll into the printer ................................................................................................................... 27
Unload a roll ....................................................................................................................................... 30
Load a single sheet ............................................................................................................................ 31
Unload a single sheet ......................................................................................................................... 35
View information about the paper ....................................................................................................... 36
Paper profiles ..................................................................................................................................... 36
Add a custom paper type ................................................................................................................... 37
Maintain paper .................................................................................................................................... 38
Change the drying time ...................................................................................................................... 38
Turn the automatic cutter on and off .................................................................................................. 38
Feed and cut the paper ...................................................................................................................... 39
Easy loading procedure ..................................................................................................... 27
Paper menu procedure ...................................................................................................... 29
Unload paper key procedure with paper on the roll ........................................................... 31
Paper menu procedure with paper on the roll .................................................................... 31
Roll out of paper procedure ............................................................................................... 31
Easy loading procedure ..................................................................................................... 32
Paper menu procedure ...................................................................................................... 33
Unload paper key procedure ............................................................................................. 35
Paper menu procedure ...................................................................................................... 35
5 Printing
Select print quality .............................................................................................................................. 42
Select paper size ................................................................................................................................ 42
Select margins options ....................................................................................................................... 43
Print with shortcuts ............................................................................................................................. 43
Rescale a print ................................................................................................................................... 44
Change the treatment of overlapping lines ......................................................................................... 45
Preview a print .................................................................................................................................... 45
Print a draft ......................................................................................................................................... 47
High-quality printing ............................................................................................................................ 48
If you have a high-resolution image ................................................................................... 48
If you have printhead problems ......................................................................................... 48
If you are printing on photo paper ...................................................................................... 49
If you are printing on satin photo paper ............................................................................. 49
Print in gray shades ............................................................................................................................ 49
Print with no margins .......................................................................................................................... 49
Reprint an old job ............................................................................................................................... 50
Use paper economically ..................................................................................................................... 51
Use ink economically .......................................................................................................................... 51
6 Color management
What is color? ..................................................................................................................................... 54
The problem: color in the computer world .......................................................................................... 54
The solution: color management ........................................................................................................ 56
iv ENWW
Color and your printer ......................................................................................................................... 58
HP Embedded Spectrophotometer .................................................................................... 58
A summary of the color management process ................................................................................... 59
Color calibration ................................................................................................................................. 60
Color profiling ..................................................................................................................................... 61
Create your own profile ...................................................................................................... 61
Use a third-party profile ..................................................................................................... 63
Profile your monitor ............................................................................................................ 63
Advanced profiling ............................................................................................................. 63
Color management options ................................................................................................................ 63
Color adjustment options .................................................................................................................... 64
Printing in color .................................................................................................................. 64
Printing in grayscale .......................................................................................................... 65
Color management scenarios ............................................................................................................ 66
Print a color photo for an exhibition (Photoshop, Mac OS) ................................................ 66
Print a black-and-white photo for an exhibition (Photoshop, Mac OS) .............................. 69
Print a digital album (Aperture, Mac OS) ........................................................................... 73
Proof a press using the EFI RIP ........................................................................................ 76
7 Retrieving printer usage information
Get printer accounting information ..................................................................................................... 80
Check printer usage statistics ............................................................................................................ 80
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) .................................................................................................................................... 80
Printer statistics with the Embedded Web Server .............................................................. 80
Check ink and paper usage for a job .................................................................................................. 80
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) .................................................................................................................................... 81
Printer statistics with the Embedded Web Server .............................................................. 81
8 Handling ink cartridges and printheads
About the ink cartridges ...................................................................................................................... 84
Check the ink cartridges status .......................................................................................................... 84
Ink menu procedure ........................................................................................................... 84
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures ................... 84
Remove an ink cartridge .................................................................................................................... 85
Insert an ink cartridge ......................................................................................................................... 86
About the printheads .......................................................................................................................... 87
Check the printhead status ................................................................................................................. 88
Remove a printhead ........................................................................................................................... 88
Insert a printhead ............................................................................................................................... 91
9 Maintaining the printer
Check printer status ........................................................................................................................... 96
Clean the exterior of the printer .......................................................................................................... 96
Replace the cutter .............................................................................................................................. 96
Maintain the ink cartridges ............................................................................................................... 101
Move or store the printer .................................................................................................................. 101
Update the firmware ......................................................................................................................... 102
Update the software ......................................................................................................................... 102
Printer maintenance kits ................................................................................................................... 103
10 Accessories
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How to order supplies and accessories ............................................................................................ 106
Order ink supplies ............................................................................................................ 106
Order paper ..................................................................................................................... 107
Non-recommended paper types ...................................................................... 111
Order accessories ............................................................................................................ 111
Introduction to the accessories ......................................................................................................... 111
Stand ............................................................................................................................... 111
HP-GL/2 upgrade ............................................................................................................. 112
EFI Designer Edition RIP ................................................................................................. 112
HP Advanced Profiling Solution ....................................................................................... 113
Key features .................................................................................................... 113
HP Photosmart Pro print plug-in for Adobe Photoshop ................................................... 113
11 Troubleshooting paper issues
The paper cannot be loaded successfully ........................................................................................ 11 6
Unsuccessful roll load ...................................................................................................... 116
Unsuccessful sheet load .................................................................................................. 116
Paper loading error messages ......................................................................................... 117
The paper has jammed .................................................................................................................... 118
Prints do not fall nicely into the basket ............................................................................................. 120
The sheet stays in the printer when the print has been completed .................................................. 120
The paper is cut when the print has been completed ....................................................................... 120
The cutter does not cut well ............................................................................................................. 121
The roll is loose on the spindle ......................................................................................................... 121
A strip stays on the output tray and generates jams ........................................................................ 121
Recalibrate the paper advance ........................................................................................................ 122
Recalibrating the paper advance procedure .................................................................... 122
Return to default calibration ............................................................................................. 123
12 Troubleshooting print-quality issues
General advice ................................................................................................................................. 126
Print quality troubleshooting wizard .................................................................................................. 126
Horizontal lines across the image (banding) .................................................................................... 127
Lines are too thick, too thin, or missing ............................................................................................ 128
Lines appear stepped or jagged ....................................................................................................... 128
Lines print double or in the wrong colors .......................................................................................... 129
Lines are discontinuous .................................................................................................................... 129
Lines are blurred .............................................................................................................................. 130
The whole image is blurry or grainy ................................................................................................. 131
The paper is not flat .......................................................................................................................... 131
The print is scuffed or scratched ...................................................................................................... 132
Ink marks on the paper ..................................................................................................................... 132
Horizontal smears on the front of coated paper ............................................................... 132
Ink marks on the back of the paper ................................................................................. 133
Edges of objects are stepped or not sharp ....................................................................................... 133
Edges of objects are darker than expected ...................................................................................... 13 4
Bronzing ........................................................................................................................................... 134
Horizontal lines at the end of a cut sheet print ................................................................................. 134
Vertical lines of different colors ........................................................................................................ 134
White spots on the print .................................................................................................................... 135
Colors are inaccurate ....................................................................................................................... 135
Color accuracy using EPS or PDF images in page layout applications ........................... 135
The image is incomplete (clipped at the bottom) .............................................................................. 136
vi ENWW
The image is clipped ........................................................................................................................ 136
Some objects are missing from the printed image ........................................................................... 137
A PDF file is clipped or objects are missing ..................................................................................... 137
The Image Diagnostics Print ............................................................................................................ 137
Corrective action .............................................................................................................. 140
If you still have a problem ................................................................................................................. 141
13 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 144
Ink cartridge status messages .......................................................................................................... 144
Cannot insert a printhead ................................................................................................................. 144
The front-panel display recommends reseating or replacing a printhead ........................................ 145
Clean the printheads ........................................................................................................................ 145
Clean the printhead drop detector .................................................................................................... 146
Align the printheads .......................................................................................................................... 148
Reinsert printheads procedure ........................................................................................ 149
Image Quality Maintenance menu procedure .................................................................. 149
Scanning errors during alignment .................................................................................... 150
Printhead status messages .............................................................................................................. 150
14 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 152
The printer seems slow .................................................................................................................... 152
Communication failures between computer and printer ................................................................... 152
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 153
Cannot access the Embedded Web Server ..................................................................................... 153
Automatic file system check ............................................................................................................. 154
An AutoCAD 2000 memory allocation error ..................................................................................... 154
No output when printing from Microsoft Visio 2003 .......................................................................... 155
Unavailable driver features when printing from QuarkXPress ......................................................... 155
Printer alerts ..................................................................................................................................... 155
15 Front-panel error messages
16 HP Customer Care
Introduction ....................................................................................................................................... 162
HP Professional Graphics Services ................................................................................................. 162
Knowledge Center ........................................................................................................... 162
HP Start-Up Kit ................................................................................................................ 162
HP Care Packs and Warranty Extensions ....................................................................... 162
HP Installation .................................................................................................................. 163
HP Instant Support ........................................................................................................................... 163
HP Proactive Support ....................................................................................................................... 163
Contact HP Support ......................................................................................................................... 164
Telephone numbers ......................................................................................................... 164
17 Printer specifications
Functional specifications .................................................................................................................. 168
Physical specifications ..................................................................................................................... 169
Memory specifications ...................................................................................................................... 169
Power specifications ......................................................................................................................... 169
Ecological specifications .................................................................................................................. 169
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Environmental specifications ............................................................................................................ 170
Acoustic specifications ..................................................................................................................... 170
Glossary ........................................................................................................................................................... 171
Index ................................................................................................................................................................. 173
viii ENWW
1 Introduction
Safety precautions
HP Start-Up Kit
Using this guide
The printer's main features
The printer's main components
The front panel
Printer software
The printer's internal prints

Introduction

ENWW 1

Introduction

Safety precautions

The following precautions ensure the proper use of the printer and prevent the printer from being damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
cases:
When placing your hands inside the printer
If there is smoke or an unusual smell coming from the printer
Contact HP Support on page 164.
If the printer is making an unusual noise not heard during normal operation
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
parts of the printer
During an electrical (thunder/lightning) storm
During a power failure.

HP Start-Up Kit

The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world.
The rest of this guide will refer to the DVD version only.

Using this guide

Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW

Use and maintenance

These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
Personalizing the printer on page 17
Paper handling on page 23
Printing on page 41
Color management on page 53
Retrieving printer usage information on page 79
Handling ink cartridges and printheads on page 83
Maintaining the printer on page 95

Troubleshooting

These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 115
Troubleshooting print-quality issues on page 125
Introduction
Troubleshooting ink cartridge and printhead issues on page 143
Troubleshooting general printer issues on page 151
Front-panel error messages on page 157

Support, accessories, and specifications

These chapters contain reference information, including HP customer care, the specifications of the printer, and the part numbers of paper types, ink supplies, and accessories.

Glossary

This chapter contains definitions of printing and HP terms used in this documentation.

Index

In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.

Warnings and Cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
CAUTION Failure to follow the guidelines marked with this symbol could result in minor
personal injury or damage to the product.
ENWW Using this guide 3
Introduction

The printer's main features

Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12 m) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best
print-quality option, the Maximum Detail option, and photo paper
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see
Care (Windows) or HP Printer Utility (Mac OS) on page 19, provides an easy-to-use interface
including:
A single-point for color control
Management, installation, and creation of ICC profiles
Calibration of printer and display
Access to the online HP Printing Knowledge Center
Accurate and consistent color reproduction with automatic color calibration and profiling
Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color accuracy in pre-press applications
Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
changes and easy creation of custom ICC profiles, see
on page 58
Ink and paper usage information available from the Web from the Embedded Web Server, see
Access the Embedded Web Server on page 19
Paper flexibility and automatic easy load, see
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility (Mac OS)
Paper handling on page 23, with information and
HP Embedded Spectrophotometer
Access HP Easy Printer

The printer's main components

The following front and rear views of the printer illustrate the main components.
4 Chapter 1 Introduction ENWW

Front view

1. Ink cartridge
2. Ink cartridge slots
Introduction
3. Blue lever
4. Transparent window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket

Rear view

1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
ENWW The printer's main components 5
Introduction

The front panel

5. Hard power switch
6. Power cord plug in
7. Paper feeder
Your printer's front panel is located on the front of the printer, in the center. It has the following important functions:
Assists you in troubleshooting issues
Is used to perform certain procedures, such as cutting and unloading paper
Displays helpful animations to guide you through procedures
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9
Installing
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see
Second key: View loaded paper, see
Third key: Unload paper, see
on page 35
Fourth key: Form feed and cut, see
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
Check the ink cartridges status on page 84
View information about the paper on page 36
Unload a roll on page 30 and Unload a single sheet
Feed and cut the paper on page 39
6 Chapter 1 Introduction ENWW
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the device is off. If the power key light is blinking green, the device is starting up. If the power key light is green on, the device is on. If the power key light is amber on, the device is in standby. If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber, the printer needs attention.
10. Front-panel display - Displays error, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.

Printer software

The following software is provided with your printer:
Introduction
The PCL3 raster driver, your main printer driver
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
Care (Windows) or HP Printer Utility (Mac OS) on page 19, allows you to:
Manage the printer including color with the HP Color Center
View the status of the ink cartridges, the printheads, and the paper
View job accounting information, see Retrieving printer usage information on page 79
Update the printer's firmware, see
Change various printer settings (in the Settings tab)
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care,
therefore it cannot be installed by your printer's installer.
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
computer to perform the HP-GL/2 Upgrade and to check ink levels and printer status, see
the Embedded Web Server on page 19.
The RTL and HP-GL/2 driver for Windows, needed if you have the HP-GL/2 Upgrade

The printer's internal prints

Access HP Easy Printer
Update the firmware on page 102
Access
The internal prints give various kinds of information about your printer. They can be requested from the front panel without using a computer.
CAUTION Before requesting any internal print, make sure that paper is loaded (roll or sheet),
and that the front panel displays the Ready message. The loaded paper should be at least A3 landscape (16.53 in or 42 cm wide); otherwise the print may be clipped.
ENWW Printer software 7
Introduction
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints
menu icon
Menu map: shows details of all the front-panel display menus
Configuration: shows all the current front-panel display settings
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
of prints by print-quality option, and total amount of ink used per color (the accuracy of these estimates is not guaranteed)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette,
requires the HP-GL/2 Upgrade
Service information: provides information needed by service engineers
, then select the internal print you want. The following internal prints are available.
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
Connect to a network (Windows)
Connect directly to a computer (Windows)
Uninstall the printer software (Windows)
Connect to a network (Mac OS)
Connect directly to a computer (Mac OS)
Uninstall the printer software (Mac OS)

Installing the software

ENWW 9

Choose which connection method to use

The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Installing the software

Connect to a network (Windows)

Fast Ethernet Fast; varies according to
Jetdirect print server (optional accessory)
USB 2.0 Very fast Short (5 m=16 ft)
network traffic
Moderate; varies according to network traffic
Long (100 m=328 ft) Requires extra equipment (switches)
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches, and cables. If any one of these components cannot operate at high speed, you will have a low-speed connection. The speed of your network connection can also be affected by the total amount of traffic from other devices on the network.
Before you begin, check your equipment:
The printer should be set up and on.
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
The Ethernet hub or router should be on and functioning correctly.
All computers on the network should be on and connected to the network.
The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
3. Click Install. The printer driver, HP Easy Printer Care, and HP Color Center are installed.
10 Chapter 2 Installing the software ENWW
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care,
therefore it cannot be installed by your printer's installer.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected via the network.
The configuration program looks for printers connected to your network. When the search is
complete, a list of printers appears. Identify your printer by its IP address and select it from the list.
The configuration program analyzes the network and the printer. The program detects the
network settings and suggests the settings to use when configuring the printer. It is not normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed, which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it temporarily in order to find the printer. You also have the options of searching for the printer by its URL, IP address, or MAC address.

Connect directly to a computer (Windows)

You can connect your printer directly to a computer without going through a network, by using the printer's built-in USB 2.0 socket (supported under Windows 2000, XP, and 2003 Server).
Installing the software
Tip A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the printer.
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3. Click Install. The printer driver, HP Easy Printer Care, and HP Color Center are installed.
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care,
therefore it cannot be installed by your printer's installer.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
If you would like to share the printer with other people connected to your network, press
the Printer Properties button in the Ready to Install window, then select the Sharing tab and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable.
Ensure that the printer is turned on.
NOTE The use of non-certified USB cables can lead to connectivity problems. Only
cables certified by the USB Implementor's Forum ( with this printer.
ENWW Connect directly to a computer (Windows) 11
http://www.usb.org/) should be used

Printer sharing considerations

Installing the software

Uninstall the printer software (Windows)

Connect to a network (Mac OS)

HP Easy Printer Care must be installed on a computer before it can be used from that computer.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own print
preview facility, although the application's print preview will still be available. See
on page 45.
Tip The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See
1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
2. Select Install, and follow the instructions on your screen to uninstall the printer software.
Connect to a network (Windows) on page 10.
Preview a print
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
TCP/IP
NOTE The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
The Ethernet hub or router should be on and functioning correctly.
All computers on the network should be on and connected to the network.
The printer should be connected to the network.
Now you can proceed to install the printer software and connect your printer.

Bonjour/Rendezvous connection

1.
Go to your printer's front panel and select the Connectivity menu icon > View configuration. Note the mDNS service name of your printer.
, then Fast Ethernet
2. Insert the HP Start-Up Kit DVD into your DVD drive.
12 Chapter 2 Installing the software ENWW
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
box My printer is not in the list.
Installing the software
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.
ENWW Connect to a network (Mac OS) 13

TCP/IP connection

Installing the software
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
14 Chapter 2 Installing the software ENWW
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.

Connect directly to a computer (Mac OS)

You can connect your printer directly to a computer without going through a network, by using the printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
Installing the software
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum ( printer.
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
http://www.usb.org/) should be used with this
13. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the DVD.
ENWW Connect directly to a computer (Mac OS) 15

Sharing the printer

Installing the software
If your computer is connected to a network and you are using Mac OS X 10.2 or later, you can make your directly connected printer available to other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
NOTE Any other users wishing to share your printer must install the printer software on their
own computers.
Any other users sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer—which affects printer alerts, printer status reports, paper management, printer administration and troubleshooting.
Mac OS 10.2 users need to enable the Show printers connected to other computers option in the Print Center in order to see shared printers.
You may find that sharing your directly connected printer with other users will slow down your computer unacceptably.
Tip The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See
Connect to a network (Mac OS) on page 12.

Uninstall the printer software (Mac OS)

1. Insert the HP Start-Up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
16 Chapter 2 Installing the software ENWW
3 Personalizing the printer
Turn printer on and off
Change the language of the front-panel display
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Access the Embedded Web Server
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
Change the language of the Embedded Web Server
Change the sleep mode setting
Turn the buzzer on and off
Change the front-panel display contrast
Change the units of measurement
Configure network settings
Change the graphic language setting

Personalizing the printer

ENWW 17

Turn printer on and off

Tip The printer is Energy Star compliant and can be left powered on without wasting energy.
Leaving it on improves response time and overall system reliability. When the printer has not been used for a certain period of time (30 minutes by default), it saves power by going into sleep mode. However, any interaction with the printer's front-panel display returns it to active mode, and it can resume printing immediately. To change the sleep mode time, see
mode setting on page 20
NOTE In sleep mode, the printer wakes up from time to time to do maintenance service to the
printheads. This avoids the need of doing long preparation after long idle periods.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
Switched on: the switch at the back of the printer is in the on position
Powered on: the Power key on the front panel shows a green light
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
Personalizing the printer
use the Power key on the front panel.
Change the sleep
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer has been off for six weeks or more, preparing the printheads could take up to 60 minutes.
18 Chapter 3 Personalizing the printer ENWW
Tip It is strongly recommended to leave the printer powered on or in sleep mode to avoid
wasting ink and time.

Change the language of the front-panel display

There are two possible ways to change the language of the front-panel menus and messages.
If you can understand the current front-panel display language, press the Menu key to return to the
main menu and select the Setup menu icon
If you cannot understand the current front-panel display language, start with the printer powered
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press the Power key and hold it down. Continue to hold down both keys until the green light on the right side of the front-panel display starts flashing, and then release both keys. You can expect a delay of about one second. If the green light starts flashing without any delay, you may need to start again.
Whichever method you used, the language selection menu should now appear on the front-panel display. Highlight your preferred language with the Up and Down keys, then press the OK key.
, then Front panel options > Select language.

Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) enables you to manage your printer from a computer with a USB connection and TCP/IP.
Under Windows, start HP Easy Printer Care from your desktop shortcut or from Start > All
Programs > Hewlett-Packard > HP Easy Printer Care > Start HP Easy Printer Care. This launches HP Easy Printer Care showing the printers installed.
Under Mac OS, launch the Mac Printer Utility by selecting STARTUP_DISK > Library >
Printers > hp > Utilities > HP Printer Utility. This launches the HP Printer Selector where you need to add your printer by clicking More Printers.
Personalizing the printer
Select your printer and click Launch Utility. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
(Mac OS) on page 153.
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care, therefore
it cannot be installed by your printer's installer.
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility

Access the Embedded Web Server

The Embedded Web Server enables you to manage your printer remotely using an ordinary Web browser running on any computer.
NOTE To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 5.5 or later, for Windows
Internet Explorer 5.1 or later, for Mac OS X
ENWW Change the language of the front-panel display 19
Netscape Navigator 6.01 or later
Mozilla 1.5 or later
Mozilla Firefox 1.0 or later
Safari
To access the Embedded Web Server on any computer, open your Web browser and give the address of your printer. You can find out the address of your printer (starting with http:) from the front-panel display, by looking at the status screen.
Personalizing the printer
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 153.

Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) can work in the following languages: English, Portuguese, Spanish, Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese.
Under Windows, select Tools > Set Language and select a language from the list.
Under Mac OS, the language is changed as for any other application. In System Preferences
select International and re-launch the application.

Change the language of the Embedded Web Server

The Embedded Web Server can work in the following languages: English, Portuguese, Spanish, Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese. It uses whichever language you have specified in your Web browser's options. If you have specified a language that it cannot support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.

Change the sleep mode setting

If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep mode to save power. The default is 30 minutes. To change the time the printer waits before it goes into
sleep mode, press the Menu key to return to the main menu and select the Setup menu icon
20 Chapter 3 Personalizing the printer ENWW
,
then Advanced > Sleep mode wait time. Highlight the wait time you want and then press the OK key. You can set the time to 30, 60, 120, 150, 180, 210, or 240 minutes.

Turn the buzzer on and off

To turn the printer's buzzer on or off, press the Menu key to return to the main menu and select the
Setup menu icon the OK key. The default buzzer is set to on.
, then Front panel options > Enable buzzer, and highlight on or off and press

Change the front-panel display contrast

To change the contrast of the front-panel display, select the Setup menu icon , then Front panel options > Select display contrast, and enter a value using the Up or Down key. Press the OK key to
set the value. The default contrast is set to 50.

Change the units of measurement

To change the units of measurement in the front-panel display, select the Setup menu icon , then Advanced > Select units, and select English or Metric. By default the units are set to metric.

Configure network settings

To configure the network settings from HP Easy Printer Care (Windows), select Settings tab > Network Settings. From HP Printer Utility (Mac OS), select Configuration Group > Network Settings. You can
view and configure the following network settings.
IP Configuration method: specify the way to set an IP address between BOOTP, DHCP, Auto
IP, and Manual
Host name: specify an IP name for the network device, the name may contain up to 32 ASCII
characters
Personalizing the printer
IP address: specify the IP address on the print server, duplicate IP addresses on a TCP/IP network
are not allowed
NOTE If you change the current IP address and click Apply, the browser loses the current
connection to the print server because it is pointing to the old address. To reconnect, browse to the new IP address.
Subnet mask: specify a subnet mask, which is a 32-bit number applied to an IP address to
determine which bits specify the network and subnet and which bits uniquely specify the node
Default gateway: specify the IP address of a router or computer that is used to connect to other
networks or sub-networks, if none exist, use the IP address of the computer or the IP address of the print server
Domain name: specify the name of the DNS domain that the print server resides in, for example,
support.hp.com, note that it does not include the host name; it is not the fully qualified domain name, such as printer1.support.hp.com
Idle timeout: specify the number of seconds that an idle connection is allowed to remain open,
270 is the default value, if set to zero, the timeout is disabled and TCP/IP connections remain open until closed by the other node (such as a workstation) on the network
ENWW Turn the buzzer on and off 21
Default IP: specify the IP address to use when the print server is unable to obtain an IP address
from the network when powered on or when reconfigured to use BOOTP or DHCP
Send DHCP requests: specify whether DHCP requests are transmitted when a legacy default IP
address or a default Auto IP is assigned
To configure the same network settings from the front panel, press the Menu key to go to the main menu
and select the Connectivity menu icon

Change the graphic language setting

To be able to change the graphic language setting you must install the HP-GL/2 upgrade.
WARNING! You should not need to change the default graphic language setting
(Automatic), and you are not recommended to do so.
Change the graphic language setting from the HP Easy Printer Care and HP Printer Utility applications with the following steps.
1. Under Windows, select the Settings tab then Printer settings > Printing preferences.
Personalizing the printer
Under Mac OS, select Configuration then Printer settings > Configure printer settings > Printing preferences.
2. Select one of the following options.
Select Automatic to let the printer determine which type of file it is receiving. This setting
works for most software applications.
Select HP-GL/2 only if you are sending a file of the appropriate type directly to the printer,
without going through a printer driver.
, then Fast Ethernet > Modify configuration.
You can change the graphic language setting from the front panel. Press the Menu key to return to the
main menu the select the Setup menu icon option and press the OK key to set the value.
NOTE The setting selected through the HP Easy Printer Care (Windows) or HP Printer Utility
(Mac OS) overrides the setting select by the front pane.
, then Select graphics language. Select the desired
22 Chapter 3 Personalizing the printer ENWW
4 Paper handling
General advice
Choose which spindle to use
Load a roll onto the spindle
Load a roll into the printer
Unload a roll
Load a single sheet
Unload a single sheet
View information about the paper
Paper profiles
Add a custom paper type
Maintain paper
Change the drying time
Turn the automatic cutter on and off
Feed and cut the paper

Paper handling

ENWW 23

General advice

WARNING! Before starting a paper loading process, ensure you have enough room around
the printer, both in front and behind.
WARNING! Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
Paper handling
WARNING! All paper must be 11 inches (28 cm) or longer. A4 and letter paper cannot be loaded
landscape.
Tip For photo paper wear cotton gloves to avoid transferring oils onto the paper.
CAUTION Keep the basket closed throughout the loading process.

Choose which spindle to use

Ensure you use the correct spindle. The illustrations in the Load a roll onto the spindle on page 25 procedure and the use the gray spindle if you are loading the following categories and types of rolled papers wider than 36 in (91.5 cm).
24 Chapter 4 Paper handling ENWW
Load a roll into the printer on page 27 procedure show the black spindle. You must
Paper category Paper type
Bond and Coated Paper Plain Paper
Bond and Coated Paper Bright White Bond Paper
Bond and Coated Paper Coated Paper
Technical Paper Natural Tracing Paper
Technical Paper Translucent Bond
Technical Paper Vellum
Tip If you are a regular user of different paper types, you can change rolls more quickly if you
preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see
Accessories on page 105.

Load a roll onto the spindle

WARNING! Ensure the sheet tray is closed.
1. Remove the right-hand end of the spindle from the printer, then the other end.
WARNING! Do not insert your fingers into the spindle supports during the removal
process.
Paper handling
ENWW Load a roll onto the spindle 25
2. The spindle has a stop at each end to keep the roll in position. The blue stop can be removed to
mount a new roll; it slides along the spindle to hold rolls of different widths. Remove the blue paper stop from the end of the spindle.
3. If your roll has a three-inch cardboard core, ensure that the core adaptors supplied with the printer
have been installed.
4. If the roll is long; rest the spindle horizontally on a table and load the roll on the table.
Paper handling
Tip You may need two people to handle a large roll.
5. Slide the new roll onto the spindle. Make sure the paper type is oriented as shown. If it is not,
remove the roll, turn it 180 degrees and slide it back on to the spindle. There are labels on the spindle showing the correct orientation.
NOTE From the back of the printer, the blue stopper is insert into the right-side holder.
Ensure both ends of the roll are as close to the spindle stops as possible.
26 Chapter 4 Paper handling ENWW
6. Put the blue paper stop on to the open end of the spindle, and push it towards the end of the roll.
7. Ensure the blue paper stop is pushed in as far as it goes; until both ends are against the stoppers.
If you are a regular user of different paper types, you can change rolls more quickly if you preload rolls of different paper types on different spindles. Extra spindles are available for purchase, see
Accessories on page 105.

Load a roll into the printer

There are two ways to load a roll. The easy loading procedure is recommended.
CAUTION To start these procedures you must have a roll loaded on the spindle. See Load a
roll onto the spindle on page 25.

Easy loading procedure

1. Check that you are using the correct spindle for your type of paper, see Choose which spindle to
use on page 24.
2. Standing behind the printer, rest the spindle's black end on the left side roll holder. Do not put the
end completely into the roll holder.
3. Rest the blue end of the spindle on the right side roll holder. If you are loading the gray spindle,
ensure the rounded side of the spindle top is resting on the roll holder.
Paper handling
ENWW Load a roll into the printer 27
4. With both hands, push the spindle into both roll holders at the same time. The spindle snaps in
place.
5. If the edge of the roll is torn (sometimes due to tape used to hold end of the roll) or not straight,
pull paper slightly beyond the cutting groove and use a cutter to cut a straight edge.
Paper handling
CAUTION Cut the paper as straight as possible, as uneven paper does not load correctly.
6. Insert the edge of the paper into the feeder.
WARNING! Do not push your fingers inside the printer's paper path, the results may be
painful.
7. Roll the spindle into the feeder until you feel resistance. The printer detects the paper and feed it
automatically into the printer.
28 Chapter 4 Paper handling ENWW
8. Once the paper is fed into the printer, the front-panel display asks if you are loading a roll or a
sheet. Select Roll with the Up and Down keys and press OK.
9. Select your paper category and type.
Tip If you have loaded a paper type whose name does not appear in the paper list (neither
in the driver nor in the front panel), you can choose a generic paper name instead. For example, if you are loading HP Aquarella Art Paper or Epson Smooth Fine Art Paper, and you don't find the exact name in the paper list, you can choose Fine art paper.
10. The printer checks the alignment and measures the width.
11. Look at the front panel; you may find some instructions there.
12. When the roll is aligned, the front panel displays the Ready message and the printer is ready to
print. If the role is not aligned, follow the instructions on the front-panel display.
13. If the paper is loose on the roll, lightly rewind from the end of the spindle until tight.
NOTE If you have an unexpected issue at any stage of the paper loading process, see The
paper cannot be loaded successfully on page 116.
Tip When prints fall into the basket, they can be torn or get ink marks from other prints. To avoid
this, catch your prints as they are cut from the roll and do not stack prints in the basket or turn off the automatic cutter, see
feed and cut key to release your print.
Turn the automatic cutter on and off on page 38, and use the Form
Paper handling

Paper menu procedure

As an alternative you can use the paper menu to start the paper loading process.
1. Follow steps one through five of the
2.
Press the Menu key to return to the main menu, select the Paper menu icon
ENWW Load a roll into the printer 29
Easy loading procedure on page 27.
.
3. Select Paper load.
4. Select Load roll.
Paper handling
5. Select your paper category and type.
Tip If you have loaded a paper type whose name does not appear in the paper list (neither
in the driver nor in the front panel), you can choose a generic paper name instead. For example, if you are loading HP Aquarella Art Paper or Epson Smooth Fine Art Paper, and you don't find the exact name in the paper list, you can choose Fine art paper.
6. Continue with step six of the easy loading process, skipping steps eight and nine.
Tip When prints fall into the basket, they can be torn or get ink marks from other prints. To avoid
this, catch your prints as they are cut from the roll and do not stack prints in the basket or turn off the automatic cutter, see
feed and cut key to release your print.
Turn the automatic cutter on and off on page 38, and use the Form

Unload a roll

Before unloading a roll, check whether there is paper on the roll or if the roll is out of paper, and follow the appropriate procedure as described below.
30 Chapter 4 Paper handling ENWW
CAUTION Do not touch the paper while the printer is printing, as it will cause image quality
defects.

Unload paper key procedure with paper on the roll

If there is paper on the roll, use the following procedure.
1. Press the Unload paper key on the front panel.
2. When prompted by the front-panel display, lift the blue lever on the left.
3. When prompted by the front-panel display, lightly rewind the paper from the end of the spindle until
removed from the printer.
4. When prompted by the front-panel display, lower the blue lever.

Paper menu procedure with paper on the roll

If there is paper on the roll, you can also start the process from the paper menu in the front panel's main menu.
1.
Press the Menu key to return to the main menu, select the Paper menu icon
2. Select Unload paper.
.
3. Continue from step two of the Unload paper key process.

Roll out of paper procedure

If the end of the paper is no longer attached to the roll use the following procedure.
1. If you have already started the unload process, press the Cancel key on the front panel to cancel
that procedure.
2. Lift the blue lever on the left. If the front panel displays a warning about the lever, ignore it.
3. Pull out the paper from the printer. Pull from wherever the paper is accessible; the back of the
printer is recommended.
4. Lower the blue lever.
5. If the front panel displays a warning message, press the OK key to clear it.

Load a single sheet

There are two ways to load a sheet. The easy loading procedure is recommended.
Paper handling
ENWW Load a single sheet 31
CAUTION Any loaded roll or sheet must be unloaded before loading a sheet, see Unload a
roll on page 30, and Unload a single sheet on page 35.
WARNING! For sheets thicker than 0.5mm, you must have space behind the printer equal to
the length of the sheet.

Easy loading procedure

1. Standing in front of the printer, open the sheet tray. If the sheet is long, extend the right extension.
If the sheet is also wide extend the left extension.
Tip If the tray is difficult to open, try opening from behind the printer.
Paper handling
NOTE The extensions are seven cm and snap in place.
2. Insert the sheet into the feeder. Load your sheet aligned with the load line and insert until the paper
will not continue, with thicker sheets you feel resistance. The printer detects the sheet in three seconds. A countdown begins on the front-panel display.
WARNING! Take care not to push your fingers inside the printer's paper path, the results
may be painful.
3. After the countdown, the paper feeds into the printer. Guide the sheet into the printer; this is
especially important with thicker papers.
4. The front-panel display asks if you are loading a roll or a sheet. Select Sheet with the Up and
Down keys.
32 Chapter 4 Paper handling ENWW
5. Enter your paper category and type.
Tip If you have loaded a paper type whose name does not appear in the paper list (neither
in the driver nor in the front panel), you can choose a generic paper name instead. For example, if you are loading HP Aquarella Art Paper or Epson Smooth Fine Art Paper, and you don't find the exact name in the paper list, you can choose Fine art paper.
6. The printer checks the alignment and measures the sheet.
NOTE Depending on the length of the sheet, it feeds out the front of the printer.
7. If the paper has been loaded successfully, the front panel displays the Ready message and the
printer ready to print. If the paper is not straight, follow the instructions on the front-panel display.
NOTE When correctly loaded, the sheet is in the back of the printer.
NOTE If you have an unexpected problem at any stage of the paper loading process, see The
paper cannot be loaded successfully on page 116.

Paper menu procedure

As an alternative you can use the paper menu to start the paper loading process
1. Perform step one of the easy loading procedure.
Paper handling
ENWW Load a single sheet 33
2.
Press the Menu key to return to the main menu and select the Paper menu icon
3. Select Paper load.
.
Paper handling
4. Select Load sheet.
34 Chapter 4 Paper handling ENWW
5. Select your paper category and type.
Tip If you have loaded a paper type whose name does not appear in the paper list (neither
in the driver nor in the front panel), you can choose a generic paper name instead. For example, if you are loading HP Aquarella Art Paper or Epson Smooth Fine Art Paper, and you don't find the exact name in the paper list, you can choose Fine art paper.
6. Continue with step two of the easy loading procedure, skipping steps four and five.

Unload a single sheet

To unload a sheet without printing, use the Unload paper key or the paper menu procedure.
NOTE To unload a single sheet after printing, you can simply pull the sheet free from the front
of the printer.
CAUTION Do not touch the paper while the printer is printing, as it will cause image quality
defects.

Unload paper key procedure

1. Press the Unload paper key on the front panel.
2. The sheet unloads out the front of the printer, either catch it manually or allow it to fall in the basket.

Paper menu procedure

You can also unload a sheet from the paper menu.
1.
Press the Menu key to return to the main menu and select the Paper menu icon
.
Paper handling
ENWW Unload a single sheet 35
2. Select Unload paper. The sheet unloads out of the front of the printer, either catch it manually or
allow it to fall in the basket.

View information about the paper

To view the loaded paper information, press the View loaded paper key on the front panel.
Paper handling
You can also select the Paper menu icon
The following information is displayed on the front panel:
Roll or sheet status
Paper manufacturer's name
Paper type you have selected
Width of the paper in millimeters (estimated)
Length of the sheet in millimeters (estimated)
Color calibration status
If no paper is loaded, the message Out of paper is displayed.
The same information (apart from the manufacturer's name) is displayed in HP Easy Printer Care and HP Printer Utility on the Supplies page.
NOTE Photo and coated paper requires careful handling, see The print is scuffed or
scratched on page 132.

Paper profiles

and then View loaded paper.
Each supported paper type has its own characteristics. For optimum print quality, the printer changes the way it prints on each different paper type. For example, some may need more ink and some may require a longer drying time. So the printer must be given a description of the requirements of each paper type. This description is called the “media” or “paper” profile. The paper profile contains the ICC profile, which describes the color characteristics of the paper; it also contains information on other characteristics and requirements of the paper that are not directly related to color. Existing paper profiles for your printer are already installed in the printer's software.
However, as it is inconvenient to scroll through a list of all paper types available, your printer only contains paper profiles for the most commonly used paper types. If you have a paper type for which your printer has no profile, you cannot select that paper type in the front-panel display.
36 Chapter 4 Paper handling ENWW
There are three ways to assign a profile for a new paper type.
Use a HP factory paper profile by selecting the closest category and type in the front panel, HP
Easy Printer Care (Windows), or HP Printer Utility (Mac OS)
NOTE Colors may not be accurate. This method is not recommended for high-quality
prints.
Download the correct paper profile from:
NOTE HP only provides profiles for HP paper types. If you do not find the paper profile
you want on the Web, you may find that it has been added to the latest firmware for your printer. You can check the firmware release notes for information, see
firmware on page 102.
Add custom paper type, see
this works for both HP and non-HP papers
Add a custom paper type on page 37, and create an ICC profile,

Add a custom paper type

Before you can use a custom paper with your printer you must add a custom paper type and allow the printer to run a color calibration. You can add a custom paper using the HP Color Center in HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS).
NOTE If you have already selected Custom paper > Add Custom Paper from HP Easy Printer
Care (Windows) or HP Printer Utility (Mac OS), the first Add New Paper screen appears and you can start this procedure at step four.
1. Go to the Color Center in HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS).
2. Select Manage Papers.
http://www.hp.com/go/designjet/downloads
Update the
3. In Windows, select Add new paper. In Mac OS, click +.
4. Enter your paper's name.
NOTE It is recommended to use the paper's commercial name to avoid confusion for other
users.
5. Select a paper category.
NOTE The paper category determines the amount of ink used and other basic printing
parameters. To obtain satisfactory results, experiment with different categories and use the ones that work best.
6. Load your custom paper, see Load a roll into the printer on page 27 or Load a single sheet
on page 31.
7. Click Next. The printer performs a color calibration and prints a calibration chart. This may take
ten minutes.
NOTE For more information on the processes available in the Color Center, see A
summary of the color management process on page 59.
Paper handling
ENWW Add a custom paper type 37
8. Once the new calibration parameters are calculated and stored, you are reminded to create an ICC
profile. Click Done. Your custom paper is added to the paper category you selected.
9. To create an ICC profile, which allows you to print on your paper with the best possible color
accuracy, see
Color profiling on page 61.

Maintain paper

To maintain paper quality, follow the recommendations below.
Store rolls covered by another piece of paper or cloth
Store cut sheets covered and clean or brush them before loading them in the printer
Clean input and output platens and cut sheet tray
Always keep the transparent window of your printer closed
NOTE Photo and coated paper requires careful handling, see The print is scuffed or
scratched on page 132.

Change the drying time

You may wish to change the drying time setting to suit special printing conditions such as multiple prints where time is of higher importance or when you need to be sure ink is dry before handling.
Paper handling
Select the Setup menu icon
Extended, to set a longer than recommended time to ensure ink is completely dry
Optimal, to set the default and recommended time for your selected paper
Reduced, to set a shorter than recommended time when quality is of lower importance
None, to disable the drying time and remove your print as soon as it finishes printing
WARNING! If the ink is not dry when the print is removed it could leave ink in the output tray
and marks on the print.
NOTE If you cancel the drying time during a print, the printer may not feed and cut the paper
right away due to the printhead maintenance, which runs in parallel. If the dry time is zero, the printer cuts the paper and then performs the printhead maintenance. However, if the dry time is greater than zero, the printer does not cut the paper until after the printhead maintenance has completed, even if the Form feed and cut key has been pressed.
, then Print retrieval> Select drying time. You can select:

Turn the automatic cutter on and off

To turn the printer's paper cutter on or off:
From HP Easy Printer Care (Windows), select the Settings tab and change the Cutter option in
Printer Settings > Advanced.
From HP Printer Utility (Mac OS), select Configuration > Printer Settings > Configure Printer
Settings and change the Cutter option.
38 Chapter 4 Paper handling ENWW
From the Embedded Web Server, select the Setup tab, then Printer Settings, and change the
Cutter option.
Press the Menu key to return to the main menu, select the Setup menu icon
retrieval > Enable cutter.
NOTE To cut rolled paper while the automatic cutter is disabled, see Feed and cut the paper
on page 39.

Feed and cut the paper

To feed and cut the paper when the automatic cutter has been disabled, press the Form feed and cut key on the front panel. The paper advances and the printer makes a straight cut on the front edge.
NOTE The printer may not cut the paper directly after the Form feed and cut key is pressed, as
each time a print is printed the printheads are serviced and the paper cannot be cut until the process completes.
Remove the cut piece from the output tray.
, and then Print
WARNING! If strips or short prints are left in the output tray the printer could jam.
NOTE Photo and coated paper requires careful handling, see The print is scuffed or
scratched on page 132.
Paper handling
ENWW Feed and cut the paper 39
Paper handling
40 Chapter 4 Paper handling ENWW
5Printing
Select print quality
Select paper size
Select margins options
Print with shortcuts
Rescale a print
Change the treatment of overlapping lines
Preview a print
Print a draft
High-quality printing
Print in gray shades
Print with no margins
Reprint an old job
Use paper economically
Use ink economically
ENWW 41

Printing

Select print quality

The printer has various print-quality options because best-quality printing requires some loss of speed, while fast printing implies some reduction in print quality.
Therefore, the standard print-quality selector is a slider that allows you to choose between quality and speed.
Alternatively, you can select from the custom options: Best, Normal, and Fast. There are also three supplementary custom options that may have an effect on print quality: Maximum detail, More
passes, and Gloss enhancer. See
NOTE In the Windows driver dialog, the rendering resolution for your job is displayed in the
Custom Print Quality Options dialog box. In the Mac OS Print dialog, it is displayed in the Summary panel.
You can select print-quality options in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
If you select Standard Options, you will see a simple slider with which you can select speed or quality. If you select Custom Options, you will see the more specific options described above.
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper. If you
select Standard quality options, you will see a simple slider with which you can select speed or quality. If you select Custom quality options, you will see the more specific options described above.
High-quality printing on page 48.
Using the front panel: select the Setup menu icon quality. This option is available only with the HP-GL/2 Upgrade.
NOTE If you have set the print quality from your computer, that overrides the print-quality
setting in the front panel.
NOTE You cannot change the print quality of pages that the printer is already receiving or has
already received (even if they have not started to print yet).
, then Printing preferences > Print

Select paper size

The paper size can be specified in the following ways.
NOTE The paper size specified here should be the paper size in which the document was
created. It is possible to rescale the document to a different size for printing. See
print on page 44.
In the Windows driver dialog: select the Paper/Quality tab, then Document Size.
In the Mac OS Page Setup dialog: select your printer in the Format for popup menu, then Paper
Printing
Size.
Using the front panel: select the Setup menu icon Select paper size. This option is available only with the HP-GL/2 Upgrade.
, then Printing preferences > Paper >
Rescale a
NOTE If you have set the paper size from your computer, that overrides the paper size
setting in the front panel.
42 Chapter 5 Printing ENWW
To choose a non-standard paper size not shown in the list of paper sizes:
Under Windows, there are two different ways:
In the driver dialog, select Custom from the paper size list in the Paper/Quality tab, then
specify the paper dimensions, then click Save to save your new paper size. To see your new custom size in the list of custom sizes, you need to exit the printer properties, then reenter them and use the More button.
From the Start menu, select Printers and Faxes, then from the File menu select Server
Properties. In the Forms tab, check the Create a new form box, specify the name and dimensions of the new form, then click Save Form.
Under Mac OS X 10.4, select Paper Size > Manage Custom Sizes in the Page Setup dialog.
Under Mac OS X 10.2 or 10.3, select Settings > Custom Paper Size from the Page Setup dialog.

Select margins options

By default, the printer leaves a 5 mm margin between the edges of your image and the edges of the paper (17 mm at the foot of a sheet of paper). However, you can change this behavior in several ways.
In the Windows driver dialog: select the Paper/Quality tab and then the Layout button.
In the Mac OS Print dialog: select the Paper Type/Quality panel and then Layout.
You will then see at least some of the following options.
NOTE Under Mac OS, the available margins options depend on the paper size selected in the
Page Setup dialog. For instance, for borderless printing you must select a paper size name that includes the words “no margins”.
Standard. Your image will be printed on a page of the size you have selected, with a narrow margin
between the edges of the image and the edges of the paper. The image should be small enough to fit between the margins.
Oversize. Your image will be printed on a page slightly larger than the size you have selected. If
you cut off the margins, you will be left with a page of the size you selected, with no margins remaining between your image and the edges of the paper.
Clip Contents By Margins. Your image will be printed on a page of the size you have selected,
with a narrow margin between the edges of the image and the edges of the paper. In this case, if the image is the same size as the page, the printer assumes that the extreme edges of the image are either white or unimportant, and do not need to be printed. This may be useful when your image already contains a border.
Borderless. Your image will be printed on a page of the size you have selected, with no margins.
The image is slightly enlarged to ensure that no margin is left between the edges of the image and the edges of the paper. If you select Automatically by Printer, this enlargement is done automatically. If you select Manually in Application, you must select a custom page size slightly larger than the page on which you intend to print. See also
Print with no margins on page 49.

Print with shortcuts

The printer driver provides many options that can be set to different values when printing a particular job. A printing shortcut stores the values of all these options that are appropriate for a particular kind of job, so that you can set them all with a single click. Some settings (such as paper size, paper source, and orientation) may be overridden by the values provided by your application.
To use a shortcut, select the Printing Shortcuts tab in the Windows driver dialog.
ENWW Select margins options 43
Printing
NOTE Shortcuts are available only under Windows.
You can see a list of available shortcuts; select the one that matches the kind of job you want to print.
The driver options are now adjusted to suit your job. You can either print immediately, or examine the settings to check that you agree with them. If you like, you can select a shortcut and then change some of its settings manually.
Tip Check at least the settings that you can see in the Printing Shortcuts tab: the document
size, orientation, etc.
The Factory Defaults shortcut contains the printer's default settings. When you click on it, it sets all options to their default values.
Printing shortcuts can be customized to your particular needs. To create your own shortcut:
1. Select the shortcut that comes closest to satisfying your requirements.
2. Change any value in the Printing Shortcuts tab and/or other tabs.
3. Save the new printing shortcut.
If you decide later that you no longer want a shortcut, you can delete it.

Rescale a print

You can send an image to the printer at a certain size but tell the printer to rescale it to a different size (normally larger). This may be useful:
If your software does not support large formats
Printing
If your file is too large for the printer's memory—in this case, if you have the HP-GL/2 Upgrade,
you can reduce the paper size in your software and then scale it up again using the front-panel option
44 Chapter 5 Printing ENWW
You can rescale an image in the following ways:
In the Windows driver dialog: select the Effects tab, then Resizing options.
The Print document on option adjusts the image size to the paper size you have selected.
For example, if you have selected ISO A2 as the paper size and you print an A4-size image, it is enlarged to fit the A2 paper. If the ISO A3 paper size is selected, the printer reduces a larger image to fit the A3 size.
The % of normal size option enlarges the printable area of the original paper size (the page
minus the margins) by the percentage indicated, then adds the margins to create the output paper size.
In the Mac OS Print dialog: select the Paper Handling panel, then Scale to fit paper size, and
select the paper size to which you want to scale the image. If you want to increase the size of the image, make sure that the Scale down only box is unchecked.
NOTE This option is available in Mac OS X 10.4 and later versions.
Using the front panel: select the Setup menu icon Scale. This option is available only with the HP-GL/2 Upgrade.
If you are printing to a single sheet, you must ensure that the image can actually fit onto the sheet, otherwise the image will be clipped.
, then Printing preferences > Paper >

Change the treatment of overlapping lines

NOTE This topic applies only when printing an HP-GL/2 job with the HP-GL/2 Upgrade.
The merge option controls the overlapping lines in an image. There are two settings:
Off: where the lines cross, only the color of the top line is printed.
On: where the lines cross, the colors of the two lines merge.
To turn merge on, go to the front panel and select the Setup menu icon preferences > HP-GL/2 > Enable merge. You can set the merge option from your software in some applications. Settings in your software override the front-panel settings.

Preview a print

Previewing a print on the screen allows you to check the layout of the print before printing, which may help you to avoid wasting paper and ink on a bad print.
To preview a print under Windows, you have two options:
Use your application's print preview option.
, then Printing
ENWW Change the treatment of overlapping lines 45
Printing
Check the Show preview before printing option, which you can find in the driver's Printing
Shortcuts tab, Paper/Quality tab, and Features tab. The preview is shown before printing; you can check the print settings and the layout of the image, and then click Print to proceed with printing or Cancel to cancel the job.
To preview a print under Mac OS, you have three options:
Use your application's print preview option.
Click the Preview button at the bottom of the Print dialog box. This is the basic print preview
provided by Mac OS.
Printing
46 Chapter 5 Printing ENWW
Click the PDF button at the bottom of the Print dialog box, then click HP Print Preview. This
provides a preview with more features, such as the ability to change paper size, paper type, and print quality, and to rotate the image. See below:

Print a draft

You can specify fast draft-quality printing in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
Move the print-quality slider to the extreme left ('Speed').
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper, then move
the print-quality slider to the extreme left ('Speed').
Using the front panel: select the Setup menu icon quality > Select quality level > Fast. This option is available only with the HP-GL/2 Upgrade.
NOTE If you have set the print quality from your computer, that overrides the print-quality setting
in the front panel.
NOTE HP Print Preview is not available if you are using Adobe InDesign, Adobe
Illustrator, Adobe Reader, or Apple Aperture.
, then Printing preferences > Print
Printing
ENWW Print a draft 47

High-quality printing

You can specify high-quality printing in the following ways:
In the Windows driver dialog: go to the Paper/Quality tab and look at the Print Quality section.
Move the print-quality slider to the extreme right ('Quality').
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Paper, then move
the print-quality slider to the extreme right ('Quality').
Using the front panel: select the Setup menu icon quality > Select quality level > Best. This option is available only with the HP-GL/2 Upgrade.
NOTE If you have set the print quality from your computer, that overrides the print-quality setting
in the front panel.

If you have a high-resolution image

If your image has a resolution greater than the rendering resolution (which you can see in the Custom Print Quality Options box under Windows), print sharpness may be improved by selecting the Maximum Detail option.
In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,
then check the Maximum Detail box.
, then Printing preferences > Print
In the front panel: select the Setup menu icon > Enable maximum detail. This option is available only with the HP-GL/2 Upgrade.
NOTE The Maximum Detail option results in slower printing with photo papers, but it does not
increase the amount of ink used.
, then Printing preferences > Print quality

If you have printhead problems

If your printheads have an excessive number of clogged nozzles, print quality is improved by selecting the More Passes option.
In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,
then check the More Passes box.
In the front panel: select the Setup menu icon > Enable more passes. This option is available only with the HP-GL/2 Upgrade.
NOTE The More Passes option results in slower printing, but it does not increase the amount
of ink used.
Tip Instead of using this option, consider using the Image Diagnostics Print to identify the
Printing
printhead or printheads that are causing the problem, and then clean or replace them. See
Image Diagnostics Print on page 137.
, then Printing preferences > Print quality
The
48 Chapter 5 Printing ENWW

If you are printing on photo paper

If you are printing on photo paper, you have the option of using the gloss enhancer, which improves overall gloss quality and eliminates bronzing. There are three settings:
Off: the gloss enhancer is not used.
Economode: the gloss enhancer is used in inked areas of the image, but not in ink-free (white)
areas.
Whole page: the gloss enhancer is used over the whole area of the defined page, including ink-
free areas.
If the print quality slider is set to Quality, the Gloss enhancer option is automatically set to Whole page. To change this setting:
In the driver dialog (Mac OS Print dialog): select custom instead of standard print-quality options,
then the Gloss enhancer option.
In the front panel: select the Setup menu icon > Gloss enhancer. This option is available only with the HP-GL/2 Upgrade.

If you are printing on satin photo paper

If you are printing on satin photo paper, consider using HP Professional Satin Photo Paper, which can offer:
, then Printing preferences > Print quality
A wider color gamut
Better black optical density
Better PANTONE coverage
A smoother surface
Greater robustness

Print in gray shades

You can convert all colors in your image to shades of gray in the following ways:
In your application program: many programs provide this option.
In the Windows driver dialog: go to the Color tab and look at the Color Options section.
Select Print In Grayscale.
In the Mac OS Print dialog: go to the Paper Type/Quality panel and select Color, then select
Print In Grayscale.
See also
Print a black-and-white photo for an exhibition (Photoshop, Mac OS) on page 69.

Print with no margins

Printing with no margins (to the edges of the paper) is known as borderless printing. This can be done only on rolls of glossy paper.
In order to be sure of leaving no margins, the printer prints slightly past the edges of the paper. Any ink deposited outside the paper is absorbed by the sponge situated in the platen.
ENWW Print in gray shades 49
Printing
NOTE If you wish to print with no margins, you must ensure that your image will fill the page.
If your image is smaller than the page, it will not be automatically stretched.
You can request printing with no margins in the following ways:
In the Windows driver dialog: select the Paper/Quality tab and press the Layout button. Then
select Borderless.
In the Mac OS Page Setup dialog: select a paper size name that includes the words “no margins”.
Then, in the Print dialog, select Paper Type/Quality > Layout > Borderless.
When you select Borderless, you must also select one of the following Image Enlargement options:
Automatically by Printer means that the printer automatically enlarges your image slightly
(normally by a few millimeters in each direction) in order to print over the edges of the paper.
Manually in Application means that you must enlarge the image yourself in your application, and
select a custom paper size that is slightly larger than the actual paper size.
NOTE If the first print job after loading paper is a borderless job, the printer may trim the leading
edge of the paper before printing.
At the end of a borderless print, the printer normally cuts the print slightly inside the image area to ensure that the print is borderless. It then cuts the paper again so that no residual part of the image is included in the next print. However, if the job is cancelled, or if there is white space at the bottom of the image, only a single cut is made.

Reprint an old job

You can reprint an already-printed job from the front panel, if you have the HP-GL/2 Upgrade and it is an HP-GL/2 job.
Select the Job Queue menu icon
NOTE If you do not have the HP-GL/2 Upgrade, you will not see the Job Queue menu icon
.
To reprint old jobs that are not HP-GL/2, you may be able to use your operating system's printer spooler, if you have already told the spooler to save old jobs. This facility depends on your operating system.
Printing
, then select the job from the queue, then select Reprint.
50 Chapter 5 Printing ENWW

Use paper economically

Here are some recommendations for making economical use of paper:
If you are printing relatively small images, you can print up to 16 of them on one sheet of paper.
Use the Pages per sheet option in the Features tab (Windows driver) or the Layout panel (Mac OS driver).
NOTE This works for multipage documents only.
You may be able to save some roll paper by using the following options:
In the Windows driver dialog: select the Features tab and then Remove Top/Bottom Blank
Areas or Rotate by 90 degrees.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Paper, then Remove
Top/Bottom Blank Areas.
If you check the print preview on your computer before printing, you can sometimes avoid wasting
paper on prints containing obvious mistakes. See

Use ink economically

Here are some recommendations for making economical use of ink.
Preview a print on page 45.
For draft prints, use plain paper and move the print-quality slider to the left end of the scale
('Speed').
Clean the printheads only when needed, and clean only those printheads that need cleaning.
Cleaning the printheads can be useful, but it uses ink.
Leave the printer permanently turned on so that it can maintain the printheads in good condition
automatically. This regular printhead maintenance uses a small amount of ink. However, if it is not done, the printer may need to use much more ink later to restore the health of the printheads.
Wide prints make more efficient use of ink than narrow prints, because printhead maintenance
uses some ink, and its frequency is related to the number of passes made by the printheads.
ENWW Use paper economically 51
Printing
Printing
52 Chapter 5 Printing ENWW
6 Color management
What is color?
The problem: color in the computer world
The solution: color management
Color and your printer
A summary of the color management process
Color calibration
Color profiling
Color management options

Color management

Color adjustment options
Color management scenarios
ENWW 53
Color management

What is color?

We see the world around us as steeped in color, where color is in the first instance simply an aspect of how we experience our environment. Color is therefore subjective. Upon further inspection we find that our color experiences are closely related to brain activity that is triggered by signals sent to it by our eyes. These signals undergo a complex and highly interlinked sequence of processing stages that make the relationship between what our eyes emit and what we experience anything but direct. The signals sent by the eye depend on the light-sensitive cells that line the back of our eyes, and they belong to three types, each sensitive to electromagnetic radiation of different physical properties (wavelengths). Such electromagnetic radiation is called light and objects appear to have certain colors because of how they interact with light (by emission, reflection, absorption, transmission, scattering, etc.).
Our individual experiences of color are also affected by our previous experiences and memories and by the way in which we put our experiences into language. Finally, environmental factors such as changes in lighting, scene content, or the proximity of other colors also have an effect, which makes the way in which we view a given display or print an essential part of the colors we will see. Differences in all these aspects (from physiological differences between people, to differences in their past experiences, memories and linguistic tendencies) can result in people talking about colors differently even in response to the same light reflected from an single object. Nonetheless there are also many similarities between how individuals experience color and it is possible to make very specific judgments about it that others will also agree with when care is taken in the process. In conclusion we can say that color results from the interaction between light, objects, and a viewer, which makes it a very complex and to a large degree subjective phenomenon.

The problem: color in the computer world

Color imaging devices such as printers, displays, projectors, and televisions create colors by different means and by using different materials (colorants). Displays, for instance, use colorants that emit red (long wavelength), green (medium wavelength) and blue (short wavelength) light, where outputting a white color requires the full use of all three colorants and black requires that none of them be used (i.e. that no light be emitted). Devices that use light emitting colorants are called additive, because the light from them is added together before it enters a viewer’s eyes. Printers, on the other hand, use materials that absorb parts of the light that shines on them and because of this absorption, they are called subtractive. Typical prints use cyan (red absorbing), magenta (green absorbing) and yellow (blue absorbing) inks as well as an additional black ink that absorbs light at all wavelengths. To get white using a printer requires not absorbing any of the light that illuminates a piece of paper and to get black, all of the inks need to be used to absorb all of the light that is present.
54 Chapter 6 Color management ENWW
To control the output of color imaging devices, the following color spaces are normally used:
RGB (Red, Green, and Blue) is the color space typically used for additive devices. A color is
represented as a combination of specific quantities of red, green, and blue colorants and all such combinations address the range of colors (color gamut) of the chosen device.
NOTE Subtractive devices can also be controlled using RGB data and, especially when
you do not require control over how you want to use your printer’s black ink, this is an efficient option.
CMYK (Cyan, Magenta, Yellow, and Black) is the color space for subtractive devices, such as
printers or presses. A color is represented as a combination of cyan, magenta, yellow, and black (K) inks and all such combinations let you address the entire range of colors of the chosen device.
Both of these color spaces are only ways of controlling different color imaging devices and their values do not describe colors directly. The same CMYK values, for example, will give different colors when sent to different printers that use different inks and paper types. For example, consider a printer that can use indoor inks or outdoor inks. The printer (hardware) is the same, but it has two different color gamuts due to the different chemistry of the inks (dye-based versus pigmented). Furthermore, they need to work with different paper types, as ink interaction with the paper depends on its chemistry. Thus, the colors resulting from given CMYK values depend on the types of inks and papers that you use with a printer. If this is the case using the same printer, you can easily imagine how different results can be obtained with printers using different technologies and therefore using different ink chemistry.
The same happens with RGB-controlled devices. For example, imagine that two different monitors from the same manufacturer have their white points at 9600 K and 6500 K respectively. Their colors are going to be different because they will be related to a different white point reference. The situation is even worse when comparing monitors from different manufacturers. As a recommendation, set the white point of your monitor to 5000 K (also called D50), since this is the standard color temperature for the graphic arts industries. If you dislike the appearance of D50 (you may find it too yellowish), the second choice is to set the display to 6500 K (D65).
Color management
NOTE The white point is the brightest neutral color that a device can reproduce or that is present
in an image. The human visual system automatically adapts to the content of an image with respect to its white point.
Furthermore, an RGB image, such as an image obtained from a digital camera and edited on a monitor, needs to be first converted to CMYK for a specific printer before printing. Unfortunately different devices do not give access to the same color gamuts: there are some colors that can be shown on a display that cannot be matched in print and vice versa. The following graphic illustrates how colors visible to the human eye are greater than those reproduced by a typical display or printer using a specific paper type and also how the color gamuts accessible using these two color imaging devices do not match each other.
ENWW The problem: color in the computer world 55
Color management
1. All colors
2. Computer monitor gamut
3. CMYK press gamut
Finally, there are some color spaces that are not device-dependent, but instead represent how a viewer sees colors, such as CIE Lab or CIECAM02 defined by the CIE (Commission Internationale de l’Éclairage). The advantage of these spaces is that, unlike CMYK or RGB, if two objects have the same CIE Lab values then they will look the same when viewed under the same conditions. Values in these spaces can be obtained from measuring the light emitted or reflected by an object.

The solution: color management

There are many colors from an RGB-controlled device that can no be reproduced in a CMYK-controlled device and vice versa. These colors are called “out-of-gamut” colors. The industry uses two steps to reduce color differences as much as possible:
Describe the color behavior of each device as accurately as possible
Convert one color gamut to another as effectively as possible
The solution:
1. Describe the color behavior of a device as accurately as possible using an ICC profile. By
taking various RGB or CMYK combinations, sending them to a device, measuring the resulting output and expressing it in a device-independent color space (e.g. CIE Lab), the color behavior of a device can be described. The resulting relationship is stored in an ICC profile, which is a standard file that acts as a dictionary to translate the device’s color space (CMYK or RGB) to a device­independent color space (e.g. CIE Lab). The process of generating an ICC profile is called profiling.
2. Convert colors as effectively as possible using a Color Management System (CMS). A CMS
is software that uses information from ICC profiles to transform one device’s color space (defined by a source profile) into the color space of another device (defined by a destination profile). The difficult part of the job is with those colors that exist in one device’s gamut but not in the other. We will explore this in more detail later on.
Briefly, we can describe any CMS by the following 4 settings:
56 Chapter 6 Color management ENWW
CMS: CMS stands for Color Management System. It is the application that converts the color
information stored in the input image, which has the color space defined by a source profile, into an output image that has the color space specified by a destination profile. There are many different CMSs on the market: there are CMSs in applications, in operating systems, and in printing software provided by printer manufacturers (in our case the HP Designjet Z3100 internal RIP).
Source profile: a description of the color behavior of the input device.
Destination profile: a description of the color behavior of the output device.
Rendering intent: the most difficult challenge in color management is when a color in the source
gamut does not correspond directly to a color in the destination gamut. As a perfect match is not possible, there are different types of choices that can be made about how to treat gamut differences and these are called rendering intent. There are four different possibilities depending on the final output you want to achieve.
Use Perceptual for the most pleasing final output from your original RGB image. It is suitable
for photographic content.
Use Saturation for vivid final output. It is suitable for business graphics (charts, presentations,
etc.), but is not recommended for color matching.
Color management
Use Relative Colorimetric for press proofing. This rendering intent provides a match for
colors that are inside both the source and destination gamuts and minimizes differences when a match is not possible.
Use Absolute Colorimetric for press proofing (like Relative Colorimetric), when you also
want to simulate the color of the source’s paper.
The most commonly used device color spaces and, therefore, profiles are:
RGB mode:
sRGB (sRGB IEC61966-2.1): for images originating typically from consumer digital cameras
and scanners and in general from the Web
Adobe RGB (1998): for images originating typically from professional digital cameras
Specific RGB device space: for images coming from or going to a specific RGB device that
has been profiled. The HP Designjet Z3100 has the capability to measure itself and generate
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CMYK mode:

Color and your printer

As a creative professional, predictable and dependable results from your printer are essential to getting your job done. Predictability is a key element of an efficient color workflow. You need prints that match your expectations with neutral grays and correct colors on your selected paper. Your prints should be produced consistently print-to-print and printer-to-printer. Dependability ensures that every print is free of print-quality defects and ready to use or send to your customer. You save time and effort and avoid wasting ink and paper, and you can meet demanding production schedules by printing overnight with confidence.
an RGB ICC profile, describing its color behavior for the paper that was loaded at the time of measuring.
SWOP: abbreviation of “Specifications for Web Offset Publications”, a set of press standards defined for a typical US press and for different types of paper
ISO 12647-2: a set of press standards defined by the International Standards Organization for different types of paper (Coated, Uncoated, …)
Other regional standards: Euroscale, JMPA, Japan Color
Specific CMYK device space: for images coming from or going to a specific CMYK device
that has been profiled
HP Designjet Z3100 printers have been engineered with advanced hardware and driver features to ensure predictable and dependable results, and offer dramatic improvements in efficiency and control for your color workflow.

HP Embedded Spectrophotometer

HP Designjet Z3100 printers revolutionize professional color workflows by using a built-in spectrophotometer for color calibration and profiling.
A spectrophotometer is a precision instrument that can determine the exact composition of light reflected from a color patch. It splits the reflected light into different wavelength components, just as Newton’s prism splits white light into the colors of the rainbow, and measures the strength of each component. The HP Embedded Spectrophotometer is mounted on the printhead carriage.
The spectrophotometer allows HP Designjet Z3100 printers to generate custom ICC profiles automatically for your preferred paper types and calibrate the printers to deliver print-to-print and printer­to-printer repeatability with less than half the color error of earlier HP Designjets, under all environmental conditions, and even on unknown (not factory-profiled) paper types. A built-in white calibration tile, protected by an automatic shutter, ensures reliable measurements that meet international standards.
The printer, color imaging pipeline, and professional-quality spectrophotometer with GretagMacbeth i1 color technology are integrated with the HP Color Center software for the HP Designjet Z3100. Giving the calibration and profiling processes direct access to the writing system allows precise control of ink levels and color separations for each printed color patch. The automated measurement process eliminates handling the test print, provides repeatable drying times, and allows fast measurements with precise electromechanical positioning of the spectrophotometer over the color patch. This provides unprecedented ease of use and matches or exceeds the performance of more expensive off-line, handheld profiling systems.
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A summary of the color management process

To get the accurate and consistent colors that you want, you should follow these steps for each paper type that you use.
1. If your paper type is not already known to the printer, add it to the printer's list of known papers.
Add a custom paper type on page 37. Typical users may add a few custom paper types every
See year.
2. Color-calibrate the paper type, for consistent colors. Calibration should be repeated every now and
then, when recommended by a printer alert (typically, every few weeks for each paper type you use). In addition, you may wish to calibrate immediately before a particularly important print job for which color consistency is vital.
3. Color-profile the paper type, for accurate colors. Profiling does not normally need to be repeated:
once you have a profile for a particular paper type, you can continue to use it. However, re-profiling does no harm, and some users repeat the profiling process every month to ensure that the profile is up to date.
4. When printing, select the correct color profile for the paper type you are using.
If you use a paper type already defined in the printer, it has a color profile already, but you should at least calibrate it before using it.
If you define a new paper type, you are automatically led through the steps of calibration and profiling.
The following diagram shows the operations handled by the HP Color Center, in the correct order.
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Color management

Color calibration

Color calibration enables your printer to produce consistent colors with the particular printheads, inks, and paper type that you are using, and under your particular environmental conditions. After color calibration, you can expect to get identical prints from any two different printers situated in different geographical locations.
Calibration should be done in any of the following circumstances:
Whenever a printhead is replaced
Whenever a new paper type is introduced that has not yet been calibrated with the current set of
printheads
Whenever a certain amount of printing has been done since the last calibration
Whenever the printer has been turned off for a long period of time
Whenever the environmental conditions (temperature and humidity) change significantly
NOTE You can perform all three operations in sequence as shown, but you can also choose
to start with or stop after any of the three operations. With one exception: color calibration is performed automatically after adding a new paper type.
The printer usually reminds you with an alert whenever you need to perform color calibration, unless you have disabled the alerts. However, if the environmental conditions change, the printer will not be aware of it.
You can check the color calibration status of the currently loaded paper at any time by pressing the
View loaded paper key on the front panel. The status may be one of the following:
PENDING: the paper has not been calibrated.
NOTE Whenever you update the printer's firmware, the color calibration status of all
papers is reset to PENDING. See
OBSOLETE: the paper has been calibrated, but the calibration is now out of date for one of the
reasons mentioned above, and should be repeated.
DONE: the paper has been calibrated, and the calibration is up to date.
DISABLED: this paper cannot be calibrated.
NOTE Color calibration cannot be performed on plain paper, nor on any kind of transparent
material.
You can also check the color calibration status by using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS).
You should calibrate a paper type before creating its color profile; however, you can later recalibrate without needing to recreate the color profile.
Update the firmware on page 102.
You can start color calibration in the following ways:
From the printer alert that recommends calibration.
From the HP Color Center: select Calibrate Your Printer.
From the front panel: select the Image Quality Maintenance menu icon color.
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, then Calibrate
The calibration process is fully automatic and can be performed unattended after you have loaded paper of the type you wish to calibrate—which should be A4, Letter, or any larger size.
The process takes about 8–10 minutes and consists of the following steps.
1. A calibration test chart is printed, which contains patches of each ink used in your printer.
Color management
2. The test chart is allowed to dry for a period of time that depends on the paper type, so that the
colors have time to stabilize.
3. The test chart is scanned and measured using the HP Embedded Spectrophotometer.
4. From the measurements made by the spectrophotometer, the printer calculates the necessary
correction factors to apply for consistent color printing on that paper type. It also calculates the maximum amount of each ink that can be applied to the paper.

Color profiling

Color calibration provides consistent colors, but consistent colors are not necessarily accurate. For instance, if your printer prints all colors as black, its colors may be consistent but they are not accurate.
In order to print accurate colors, it is necessary to convert the color values in your files to the color values that will produce the correct colors from your printer, your inks, and your paper. An ICC color profile is a description of a printer, ink, and paper combination that contains all the information needed for these color conversions.
When you have defined and calibrated a new paper type, the printer is ready to create a ICC profile for use with your paper, which will allow you to print on it with the best possible color accuracy. Alternatively, if your paper type is already known to the printer, you already have an appropriate ICC profile for use with it.

Create your own profile

You can create a color profile easily by using the HP Color Center: select Create and Install ICC Profile. The printer helps you by prompting for information about the paper, then creates and installs
the new profile automatically.
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The process takes about 15–20 minutes and consists of the following steps.
1. A profiling test chart is printed, which contains patches of each ink used in your printer. Unlike a
calibration test chart, most of the patches contain combinations of more than one ink.
The printer chooses automatically between two profile charts:
An A3 or B format for cut sheets
A roll-paper format that minimizes paper use by printing across the full width of the roll
2. The test chart is allowed to dry for a period of time that depends on the paper type, so that the
colors have time to stabilize.
NOTE If you would like to use a longer drying time, you can ask the HP Color Center to
create the test chart without going on to create a profile (Windows: Print target only; Mac OS: Print ICC profiling chart). Then, later, when the chart is completely dry, you can restart the HP Color Center and ask it to create a profile using the test chart you have already created (Windows: Create ICC profile from a target that has already been printed; Mac OS: Scan ICC profiling chart and create ICC profile). In this case the spectrophotometer takes a while to warm up before it is ready to scan.
3. The test chart is scanned and measured using the HP Embedded Spectrophotometer.
4. From the measurements made by the spectrophotometer, the printer calculates the ICC profile for
your printer, inks, and paper type.
5. The new ICC profile is stored in the correct system folder on your computer, where your application
programs can find it.
The profile is also stored in the printer, so that other computers connected to the same printer can copy it. HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) will notify you if your printer has profiles that are not yet stored on your computer.
NOTE Some applications may need to be closed and restarted in order to use a profile that has
just been created.
You can profile a photo paper with the gloss enhancer on or off. The two profiles will be different, so you are recommended to save them under different names.
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Use a third-party profile

If you have obtained an ICC profile through other means than using the printer’s built-in profiling software, for instance from an Internet download or a third-party profiling software package, you can install it for use with your printer and paper.
NOTE The printer requires RGB output profiles.
The printer needs to know which paper type the profile corresponds to, so you must first select a paper type from the list of papers it knows about. When choosing a paper type, try to pick one resembling your actual paper type as closely as possible. The paper type determines the amount of ink to use and other basic printing parameters, so making a good choice here is fundamental to achieving good results later on. If you find that you cannot obtain satisfactory results with the profile and paper type you picked, you can experiment with choosing different types for new paper names corresponding to the same paper, and use the one that works best.
If the paper you are using is not listed, or you cannot find a paper type that resembles yours closely enough, you can define a new type. See itself for use with your paper, after which you can return to installing the ICC profile.
After you have selected the paper type, browse to the file containing the ICC profile to use with your printer and paper. Normally, ICC profile file names end in the “.icc” (for International Color Consortium) or “.icm” (for Image Color Matching) extension. The profile will be stored in the correct system folder on your computer, and in the printer, as usual.

Profile your monitor

You are also recommended to calibrate and profile your monitor (display device), so that the colors you see on the screen are more closely related to those you see on your prints. There are two ways to do this:
Use the facilities provided with your operating system. From the HP Color Center, select How To
Calibrate Your Display for further information.
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Add a custom paper type on page 37. The printer then calibrates
Use the HP Advanced Profiling Solution, which will give more accurate results. See
Profiling Solution on page 113.

Advanced profiling

To meet advanced color profiling needs, HP offers an optional Advanced Profiling Solution with software and monitor-calibration hardware at much lower cost than competing solutions. See
Profiling Solution on page 113.

Color management options

The aim of color management is to reproduce colors as accurately as possible on all devices: so that, when you print an image, you see very similar colors as when you view the same image on your monitor.
There are two basic approaches to color management for your printer:
Application-Managed Colors: in this case your application program must convert the colors of
your image to the color space of your printer and paper type, using the ICC profile embedded in the image and the ICC profile of your printer and paper type.
Printer-Managed Colors: in this case your application program sends your image to the printer
without any color conversion, and the printer converts the colors to its own color space using a set of stored color tables. ICC profiles are not used. This method is somewhat less versatile and adaptable than Application-Managed Colors, but it is a little simpler and faster, and can produce good results with standard HP paper types.
HP Advanced
HP Advanced
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Color management
You are recommended to consult the Knowledge Center at http://www.hp.com/go/knowledge_center/
djz3100/ to see how to use the color management options of your particular application.
To choose between Application-Managed Colors and Printer-Managed Colors:
In the Windows driver dialog: select the Color tab.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Color.
In some applications: you can make this choice in the application.

Color adjustment options

The aim of color management is to print accurate colors. If you perform color management correctly, then you should be able to print accurate colors with no need of any manual color adjustments.
NOTE There are only two color spaces that the printer can convert to its own color space
using the stored color tables: Adobe RGB and sRGB if you are using Windows, Adobe RGB and ColorSync if you are using Mac OS.
ColorSync is the Mac OS built-in Color Management System; so, in fact, when selecting ColorSync it is the built-in color management part of Mac OS that is performing the color management, and it is done based on the ICC profiles of specified paper type.
However, manual adjustments may be useful in the following situations:
If your color management is not working correctly for some reason
If you want colors that are subjectively pleasing rather than accurate
The printer driver provides different adjustment facilities depending on whether you are printing in color or in grayscale.

Printing in color

You can adjust the colors of your print in similar ways under Windows and Mac OS:
In the Windows driver dialog: select the Color tab, ensure that the Advanced Color
Adjustments box is checked, then press the Settings button beside it.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Lightness and Hue.
Under either operating system, you will then be able to make adjustments using a lightness slider and three color sliders.
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The lightness slider simply makes the whole print lighter or darker.
The color sliders can be used to fade or emphasize each of the primary colors in the print. The
primary colors may be red, green, and blue; or cyan, magenta, and yellow; depending on the color model used in the image.
The Reset button restores each slider to its default central position.

Printing in grayscale

You can adjust the gray balance of your print in similar ways under Windows and Mac OS:
In the Windows driver dialog: select the Color tab, ensure that the Advanced Color
Adjustments box is checked, then press the Settings button beside it.
In the Mac OS Print dialog: select the Paper Type/Quality panel, then Gray balance.
Under either operating system, you will then be able to make adjustments using separate controls for highlights, midtones, and shadows.
Color management
The lightness slider simply makes the whole print lighter or darker. This slider is available under
Windows in the same window as the other grayscale controls; it is available under Mac OS by selecting Lightness and Hue.
The zone definition sliders can be used to define what you mean by highlight, midtone, and shadow.
The other controls for highlight, midtone, and shadow can be used to adjust the gray balance of
highlights, midtones, and shadows respectively.
The Reset button restores each control to its default setting.
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Color management

Color management scenarios

The following step-by-step instructions for specific printing jobs using specific software are similar to those you can find in HP's Knowledge Center on the Web. You are recommended to consult the Knowledge Center at the most up-to-date information.

Print a color photo for an exhibition (Photoshop, Mac OS)

This example uses Adobe Photoshop CS2 under Mac OS X and the color management is done by Photoshop.
1. Initial recommendations:
2. Open Adobe Photoshop CS2.
3. From the Edit menu, select Color Settings.
http://www.hp.com/go/knowledge_center/djz3100/ for further examples and for
Choose an appropriate paper type for the purpose.
The paper type should be calibrated and profiled with the printer and the print-quality level that you intend to use. See
For a correct preview of the printed image, the monitor should also be profiled.
Color calibration on page 60 and Color profiling on page 61.
Make sure that More Options are displayed.
Color Management Policies: select Preserve Embedded Profiles.
Profile Mismatches: check Ask When Opening and Ask When Pasting.
Missing Profiles: check Ask When Opening.
Conversion Options > Intent: select Perceptual.
Click OK.
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4. From the File menu, select Open to open the image.
If the document has an embedded color profile that does not match the current working space,
select Use the embedded profile. Otherwise, select Assign working space; in this case, if the displayed image does not look correct, try assigning it to other color spaces with Edit >
Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied.
Color management
Click OK.
5. From the File menu, select Print with Preview.
Select Page Setup.
Format for: select the printer (for example, HP Designjet Z3100 24in Photo).
Paper Size: select the size of the paper that is currently loaded into the printer.
Orientation: select the orientation of your image on the paper.
Click OK.
Set the Position and the Scaled Print Size you need.
Make sure that More Options are displayed.
Select the Color Management tab.
Print: select Document.
Options > Color Handling: select Let Photoshop Determine Colors.
Options > Printer Profile: select the right profile for your printer and paper type.
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Options > Rendering Intent: select Perceptual.
Click Print.
6. Choose driver settings.
Printer: select the printer (for example, HP Designjet Z3100 24in Photo).
Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
Paper Type: select the paper type that is currently loaded into the printer.
Quality Options: select Standard and drag the slider to Quality.
Select the Color tab.
Select Print in Color.
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Under Color Management, select Application Managed Colors.
Click Print.

Print a black-and-white photo for an exhibition (Photoshop, Mac OS)

This example uses Adobe Photoshop CS2 under Mac OS X and the color management is done by the printer.
NOTE Application-managed colors could be used in this example, exactly as in the previous
example. However, printer-managed colors will be used this time, in order to illustrate both methods of color management.
Color management
The recommended approach to creating a black-and-white image is to take a color image and convert it to grayscale in an image editing program such as Photoshop. In this scenario, however, this conversion will take place in the printer. If you want to convert a color image to black-and-white in Photoshop CS2, you have to go through the optional step 5.
1. Initial recommendations:
Choose an appropriate paper type for the purpose.
The paper type should be calibrated with the printer and the print-quality level that you intend
to use. See
For a correct preview of the printed image, the monitor should also be profiled.
2. Open Adobe Photoshop CS2.
3. From the Edit menu, select Color Settings.
Make sure that More Options are displayed.
Color Management Policies: select Preserve Embedded Profiles.
Profile Mismatches: check Ask When Opening and Ask When Pasting.
Missing Profiles: check Ask When Opening.
Color calibration on page 60.
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Conversion Options > Intent: select Perceptual.
Click OK.
4. From the File menu, select Open to open the image.
If the document has an embedded color profile that does not match the current working space,
select Use the embedded profile. Otherwise, select Assign working space; in this case, if the displayed image does not look correct, try assigning it to other color spaces with Edit > Assign Profile (try sRGB, Adobe RGB, ColorMatch RGB and others) until you are satisfied.
Click OK.
5. (Optional) Use Photoshop to convert the image to grayscale. The simple way is to go to the
Image menu and select Mode > Grayscale.
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Alternatively, you can go to the Image menu and select Adjustments > Channel Mixer, to choose the percentage contribution of each color channel to the grayscale image, as follows:
a. Check Monochrome.
b. Drag any source channel's slider to the left to decrease the channel's contribution to the output
channel or to the right to increase it, or enter a value between -200% and +200% in the text box (for example: 30% Red, 59% Green, 11% Blue). Using a negative value inverts the source channel before adding it to the output channel.
c. Drag the slider or enter a value for the Constant option. This option adds a black or white
channel of varying opacity: negative values act as a black channel, positive values act as a white channel.
Color management
d. Click OK.
6. From the File menu, select Print with Preview.
Select Page Setup.
Format for: select the printer (for example, HP Designjet Z3100 24in Photo).
Paper Size: select the size of the paper that is currently loaded into the printer.
Orientation: select the orientation of your image on the paper.
Click OK.
Set the Position and the Scaled Print Size you need.
Make sure that More Options are displayed.
Select the Color Management tab.
Print: select Document.
Options > Color Handling: select Let Printer Determine Colors.
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Options > Rendering Intent: select Perceptual.
Click Print.
7. Choose driver settings.
Printer: select the printer (for example, HP Designjet Z3100 24in Photo).
Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
Paper Type: select the paper type that is currently loaded into the printer.
Quality Options: select Standard and drag the slider to Quality.
Select the Color tab.
Select Print in Grayscale.
Tip If you experience bronzing with these options, see Bronzing on page 134.
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Under Color Management, select Printer Managed Colors, and then select Use Adobe
RGB (1998) from the source profile list.
Click Print.

Print a digital album (Aperture, Mac OS)

This example uses Apple Aperture under Mac OS X and the color management is done by Aperture.
1. Initial recommendations:
Color management
Choose an appropriate paper type for the purpose.
The paper type should be calibrated and profiled with the printer and the print-quality level
that you intend to use. See
For a correct preview of the printed image, the monitor should also be profiled.
2. Open Apple Aperture.
3. If you haven't already created a project for this album, go to the File menu and select New
Project, then name the project. Select the new project in the projects menu (on the left), then go to the File menu and select Import > Folders into a Project.
4. Select the images you want to use, then go to the File menu and select New From Selection >
Book.
Theme list: select a theme in the list to see a preview of its design on the right.
Book Size popup menu: select the physical size of the book.
Color calibration on page 60 and Color profiling on page 61.
Click Choose Theme, and rename the book album.
5. If you like, change the page layout and customize it. You can add photo and text boxes, modify the
box positions and the text styles.
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6. You can let Aperture place your images into the book automatically (select Autoflow Unplaced
Images from the Book Actions menu Furthermore:
), or you can place them manually by drag and drop.
You can scale, crop, and pan the image.
You can set an image as page background and apply wash.
7. Print your book, using the Print button in the Book Layout Editor.
Presets Name list: select your book preset.
Select Copies and Pages to print.
Paper Size: select the paper size on which you want to print the job.
Orientation: select the orientation of your image on the paper.
ColorSync Profile: select the correct color profile for the printer and paper that you will use.
Select Black Point Compensation.
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Gamma: Because computer displays are illuminated, images displayed on computers tend
to look more luminous than when printed. Increasing the Gamma from the default of 1.0 can compensate for this. Usually, a setting 1.1 to 1.2 is adequate.
Color management
8. Click the Printer Settings button.
Printer: select the printer (for example, HP Designjet Z3100 24in Photo).
Select Paper Type/Quality from the drop-down menu, then select the Paper tab.
Paper Type: select the paper type that is currently loaded into the printer.
Quality Options: select Standard and drag the slider to Quality.
Select the Color tab.
Select Print in Color.
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Color management

Proof a press using the EFI RIP

1. Open EFI Designer Edition for HP.
2. Open the RIP Preferences, and the Color tab will appear by default.
Under Color Management, select Application Managed Colors.
Click Print.
Select Proofing as Color output preset.
Select the input/emulation CMYK profile for the press you want to emulate. For example,
ISOcoated.icc (for Europe), Best_SWOP_Ref_Presssheet_2003.icc (for US). You can find more information about EFI default profiles in Chapter 4.2.2 “Image profiles” of the RIP manual.
If you do not find your desired press profile in the list, just add it by selecting the Add
Profile button.
Press the Advanced button and check the setting Use Embedded Profiles. It will use the
profiles included in the image, if any.
Choose the paper and print mode you want to use under Media profiles.
Click OK to close the Preferences window.
3. You can select any other layout- or printer-dependent settings in the Printer and Layout settings.
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4. Drag and drop the file you want to proof to the RIP queue (see picture).
Remember the supported formats are: PS level 3, PDF 1.7, EPS, TIFF, JPEG, DCS 2.0, PDF/X1a, PDF/X.
5. Click Print in the toolbar or in the menu, and that’s it!
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7 Retrieving printer usage information

Get printer accounting information
Check printer usage statistics
Check ink and paper usage for a job
information
Retrieving printer usage
ENWW 79

Get printer accounting information

There are various different ways of getting accounting information from your printer.
View printer usage statistics for the whole lifetime of the printer, see
statistics on page 80.
View ink and paper usage for each of your recent jobs by using HP Easy Printer Care (Windows)
or HP Printer Utility (Mac OS) or the front panel, see
Retrieving printer usage
information
on page 80. If HP Easy Printer Care or HP Printer Utility is not available, see Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 19.
Use a third-party application to request printer status, printer usage, or job accounting data from
the printer through the Internet. The printer provides data in XML to the application whenever requested. HP provides a Software Development Kit to facilitate the development of such applications.

Check printer usage statistics

There are two ways to check your printer's usage statistics.
NOTE The accuracy of the usage statistics is not guaranteed.

Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

1. Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy
Printer Care (Windows) or HP Printer Utility (Mac OS) on page 19.
Check printer usage

Check ink and paper usage for a job

2. Go to the Usage window to view the total printer usage.
3. Under Windows, go to the Overview tab and click on the Printer usage link.
Under Mac OS, select Information > Printer Usage and click on the Start button.

Printer statistics with the Embedded Web Server

1. Access the Embedded Web Server, see Access the Embedded Web Server on page 19.
2. Go to the Main tab.
3. Select History > Usage.
Check ink and paper usage for a job
There are two ways to check ink and paper usage for a job.
NOTE The accuracy of the usage statistics is not guaranteed.
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Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

1. Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see Access HP Easy
Printer Care (Windows) or HP Printer Utility (Mac OS) on page 19.
2. Go to the Accounting window to view information regarding the most recent jobs.
3. Under Windows, go to the Job Accounting tab.
Under Mac OS, select Information > Job Accounting and click on the Look Up button.

Printer statistics with the Embedded Web Server

1. Access the Embedded Web Server, see Access the Embedded Web Server on page 19.
2. Go to the Main tab.
3. Select History > Accounting.
information
Retrieving printer usage
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8 Handling ink cartridges and printheads

About the ink cartridges
Check the ink cartridges status
Remove an ink cartridge
Insert an ink cartridge
About the printheads
Check the printhead status
Remove a printhead
Insert a printhead
and printheads
Handling ink cartridges
ENWW 83

About the ink cartridges

Ink cartridges store the ink and are connected to the printheads, which distribute the ink on the paper. The 24 inch printers come with twelve 69 ml introductory cartridges. The 44 inch printers come with twelve 130 ml cartridges. You can purchase 130 ml ink cartridges for both printers, see
on page 105.
CAUTION Observe precautions when handling ink cartridges because they are ESD-sensitive
devices (see the
Glossary on page 171). Avoid touching pins, leads, and circuitry.

Check the ink cartridges status

To view the ink levels of your ink cartridges, press the View ink level key on the front panel.
To get more information on your ink cartridges, you can use the front panel ink menu, HP Easy Printer Care (Windows), or HP Printer Utility (Mac OS).
Accessories
For an explanation of the ink cartridge status messages, see
on page 144.

Ink menu procedure

Handling ink cartridges
and printheads
1.
Press the Menu key to return to the main menu and select the Ink menu icon
cartridge information.
2. Select the cartridge on which you want information.
3. The front panel displays:
Ink cartridge status messages
, then Ink
Color
Product name
Product number
Serial number
Status
Ink level, if known
Total ink capacity in milliliters
Expiration date
Manufacturer
Warranty status

HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures

In HP Easy Printer Care (Windows), go to the Overview tab, each cartridge's status is under
Supply Status > Cartridges.
In HP Printer Utility (Mac OS), select Information > Printer Status.
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Remove an ink cartridge

There are three occasions when you need to remove an ink cartridge.
The ink level in the cartridge is very low and you want to replace it with a full cartridge for unattended
printing (you can use up the remaining ink in the first cartridge at a more convenient time).
The ink cartridge is empty or faulty, and you must replace it to continue printing.
The ink cartridge has expired.
CAUTION Do not try to remove an ink cartridge while printing.
CAUTION Remove an ink cartridge only if you are ready to insert another one.
WARNING! Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
1.
Press the Menu key to return to the main menu and select the Ink menu icon ink cartridges.
, then Replace
2. Open the ink cartridge cover completely. Gloss enhancer, gray, blue, green, magenta and yellow
are in the left side, while light magenta, light cyan, photo black, light gray, matte black, and red are in the right side.
3. Grip the cartridge you wish to remove.
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4. Pull the cartridge straight up.
Handling ink cartridges
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NOTE Avoid touching the end of the cartridge that is inserted into the printer, as there may
be ink on the connection.
NOTE Avoid storing partially used ink cartridges.
5. The front-panel display identifies the missing ink cartridge.

Insert an ink cartridge

1. Before removing the cartridge from its wrapping, shake it vigorously.
2. Unwrap the new ink cartridge, find the label identifying the ink color. Check that the letter or letters
(in these illustrations, M for magenta) marking the empty slot, matches the letter or letters on the cartridge label.
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3. Insert the ink cartridge into its slot.
4. Push the cartridge into the slot until it snaps into position. You should hear a beep and see
confirmation that the cartridge has been inserted.
If you have difficulty, see Cannot insert an ink cartridge on page 144.
5. When all cartridges have been inserted, close the cover.
6. The front-panel display confirms that all cartridges have been correctly inserted, press the OK key
on the front panel.
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Handling ink cartridges

About the printheads

The printhead are connected to the ink cartridges and jet ink onto the paper.
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CAUTION Observe precautions when handling printheads because they are ESD-sensitive
devices (see the
Glossary on page 171). Avoid touching pins, leads, and circuitry.

Check the printhead status

The printer automatically checks and services the printheads after each print. Follow the steps below to get more information on your printheads.
1.
Press the Menu key to return to the main menu and select the Ink menu icon
information.
2. Select the printhead on which you want information.
3. The front panel displays:
Colors
Product name
Product number
, then Printhead
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You can also get most of this information without leaving your computer by using HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS).
For an explanation of the printhead status messages, see

Remove a printhead

Serial number
Status, see
Volume of ink it has used
Warranty status
NOTE If the warranty status is See warranty note, this indicates that non-HP ink is being used.
Printer service or repairs required as a result of using "non-HP" ink are not covered under warranty. See the Legal Information document for detailed warranty implications.
WARNING! Make sure the printer wheels are locked (the brake lever is pressed down) to
prevent the printer from moving.
Front-panel error messages on page 157
Printhead status messages on page 150.
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WARNING! Printhead replacement must be performed with the printer powered on.
1.
Press the Menu key to return to the main menu and select the Ink menu icon
printheads.
2. The printer moves the carriage into the correct position.
CAUTION If the carriage is left in the removal position for more than three minutes without
inserting or removing any printheads, it tries to move back to its normal position in the right­hand end.
3. When the carriage has stopped moving, the front-panel display asks you to open the window.
, then Replace
4. Locate the carriage on the right side of the printer.
5. To Pull the handle up and toward you to release the wire loop.
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6. Push the handle back to raise the carriage lid.
7. This gives you access to the printheads.
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8. To remove a printhead, lift up the blue handle.
9. Using the blue handle, use steady force to disengage the printhead.
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