HP Designjet Z3100 User's Guide
HP Designjet Z3100 Photo Printer Series
Using your printer
HP Designjet Z3100 Photo printer series
Using your printer
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Table of contents
1 Introduction
Safety precautions ................................................................................................................................ 2
HP Start-Up Kit ..................................................................................................................................... 2
Using this guide .................................................................................................................................... 2
Introduction .......................................................................................................................... 2
Use and maintenance .......................................................................................................... 3
Troubleshooting ................................................................................................................... 3
Support, accessories, and specifications ............................................................................. 3
Glossary ............................................................................................................................... 3
Index .................................................................................................................................... 3
Warnings and Cautions ....................................................................................................... 3
The printer's main features ................................................................................................................... 4
The printer's main components ............................................................................................................ 4
Front view ............................................................................................................................ 5
Rear view ............................................................................................................................. 5
The front panel ..................................................................................................................................... 6
Printer software .................................................................................................................................... 7
The printer's internal prints ................................................................................................................... 7
2 Installing the software
Choose which connection method to use ........................................................................................... 10
Connect to a network (Windows) ....................................................................................................... 10
Connect directly to a computer (Windows) ......................................................................................... 11
Printer sharing considerations ........................................................................................... 12
Uninstall the printer software (Windows) ............................................................................................ 12
Connect to a network (Mac OS) ......................................................................................................... 12
Bonjour/Rendezvous connection ....................................................................................... 12
TCP/IP connection ............................................................................................................. 14
Connect directly to a computer (Mac OS) .......................................................................................... 15
Sharing the printer ............................................................................................................. 16
Uninstall the printer software (Mac OS) ............................................................................................. 16
3 Personalizing the printer
Turn printer on and off ........................................................................................................................ 18
Change the language of the front-panel display ................................................................................. 19
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) .......................................... 19
Access the Embedded Web Server ................................................................................................... 19
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ................ 20
Change the language of the Embedded Web Server ......................................................................... 20
Change the sleep mode setting .......................................................................................................... 20
Turn the buzzer on and off ................................................................................................................. 21
Change the front-panel display contrast ............................................................................................. 21
ENWW iii
Change the units of measurement ..................................................................................................... 21
Configure network settings ................................................................................................................. 21
Change the graphic language setting ................................................................................................. 22
4 Paper handling
General advice ................................................................................................................................... 24
Choose which spindle to use .............................................................................................................. 24
Load a roll onto the spindle ................................................................................................................ 25
Load a roll into the printer ................................................................................................................... 27
Unload a roll ....................................................................................................................................... 30
Load a single sheet ............................................................................................................................ 31
Unload a single sheet ......................................................................................................................... 35
View information about the paper ....................................................................................................... 36
Paper profiles ..................................................................................................................................... 36
Add a custom paper type ................................................................................................................... 37
Maintain paper .................................................................................................................................... 38
Change the drying time ...................................................................................................................... 38
Turn the automatic cutter on and off .................................................................................................. 38
Feed and cut the paper ...................................................................................................................... 39
Easy loading procedure ..................................................................................................... 27
Paper menu procedure ...................................................................................................... 29
Unload paper key procedure with paper on the roll ........................................................... 31
Paper menu procedure with paper on the roll .................................................................... 31
Roll out of paper procedure ............................................................................................... 31
Easy loading procedure ..................................................................................................... 32
Paper menu procedure ...................................................................................................... 33
Unload paper key procedure ............................................................................................. 35
Paper menu procedure ...................................................................................................... 35
5 Printing
Select print quality .............................................................................................................................. 42
Select paper size ................................................................................................................................ 42
Select margins options ....................................................................................................................... 43
Print with shortcuts ............................................................................................................................. 43
Rescale a print ................................................................................................................................... 44
Change the treatment of overlapping lines ......................................................................................... 45
Preview a print .................................................................................................................................... 45
Print a draft ......................................................................................................................................... 47
High-quality printing ............................................................................................................................ 48
If you have a high-resolution image ................................................................................... 48
If you have printhead problems ......................................................................................... 48
If you are printing on photo paper ...................................................................................... 49
If you are printing on satin photo paper ............................................................................. 49
Print in gray shades ............................................................................................................................ 49
Print with no margins .......................................................................................................................... 49
Reprint an old job ............................................................................................................................... 50
Use paper economically ..................................................................................................................... 51
Use ink economically .......................................................................................................................... 51
6 Color management
What is color? ..................................................................................................................................... 54
The problem: color in the computer world .......................................................................................... 54
The solution: color management ........................................................................................................ 56
iv ENWW
Color and your printer ......................................................................................................................... 58
HP Embedded Spectrophotometer .................................................................................... 58
A summary of the color management process ................................................................................... 59
Color calibration ................................................................................................................................. 60
Color profiling ..................................................................................................................................... 61
Create your own profile ...................................................................................................... 61
Use a third-party profile ..................................................................................................... 63
Profile your monitor ............................................................................................................ 63
Advanced profiling ............................................................................................................. 63
Color management options ................................................................................................................ 63
Color adjustment options .................................................................................................................... 64
Printing in color .................................................................................................................. 64
Printing in grayscale .......................................................................................................... 65
Color management scenarios ............................................................................................................ 66
Print a color photo for an exhibition (Photoshop, Mac OS) ................................................ 66
Print a black-and-white photo for an exhibition (Photoshop, Mac OS) .............................. 69
Print a digital album (Aperture, Mac OS) ........................................................................... 73
Proof a press using the EFI RIP ........................................................................................ 76
7 Retrieving printer usage information
Get printer accounting information ..................................................................................................... 80
Check printer usage statistics ............................................................................................................ 80
Printer statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) .................................................................................................................................... 80
Printer statistics with the Embedded Web Server .............................................................. 80
Check ink and paper usage for a job .................................................................................................. 80
Ink and paper statistics with HP Easy Printer Care (Windows) or HP Printer Utility (Mac
OS) .................................................................................................................................... 81
Printer statistics with the Embedded Web Server .............................................................. 81
8 Handling ink cartridges and printheads
About the ink cartridges ...................................................................................................................... 84
Check the ink cartridges status .......................................................................................................... 84
Ink menu procedure ........................................................................................................... 84
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) procedures ................... 84
Remove an ink cartridge .................................................................................................................... 85
Insert an ink cartridge ......................................................................................................................... 86
About the printheads .......................................................................................................................... 87
Check the printhead status ................................................................................................................. 88
Remove a printhead ........................................................................................................................... 88
Insert a printhead ............................................................................................................................... 91
9 Maintaining the printer
Check printer status ........................................................................................................................... 96
Clean the exterior of the printer .......................................................................................................... 96
Replace the cutter .............................................................................................................................. 96
Maintain the ink cartridges ............................................................................................................... 101
Move or store the printer .................................................................................................................. 101
Update the firmware ......................................................................................................................... 102
Update the software ......................................................................................................................... 102
Printer maintenance kits ................................................................................................................... 103
10 Accessories
ENWW v
How to order supplies and accessories ............................................................................................ 106
Order ink supplies ............................................................................................................ 106
Order paper ..................................................................................................................... 107
Non-recommended paper types ...................................................................... 111
Order accessories ............................................................................................................ 111
Introduction to the accessories ......................................................................................................... 111
Stand ............................................................................................................................... 111
HP-GL/2 upgrade ............................................................................................................. 112
EFI Designer Edition RIP ................................................................................................. 112
HP Advanced Profiling Solution ....................................................................................... 113
Key features .................................................................................................... 113
HP Photosmart Pro print plug-in for Adobe Photoshop ................................................... 113
11 Troubleshooting paper issues
The paper cannot be loaded successfully ........................................................................................ 11 6
Unsuccessful roll load ...................................................................................................... 116
Unsuccessful sheet load .................................................................................................. 116
Paper loading error messages ......................................................................................... 117
The paper has jammed .................................................................................................................... 118
Prints do not fall nicely into the basket ............................................................................................. 120
The sheet stays in the printer when the print has been completed .................................................. 120
The paper is cut when the print has been completed ....................................................................... 120
The cutter does not cut well ............................................................................................................. 121
The roll is loose on the spindle ......................................................................................................... 121
A strip stays on the output tray and generates jams ........................................................................ 121
Recalibrate the paper advance ........................................................................................................ 122
Recalibrating the paper advance procedure .................................................................... 122
Return to default calibration ............................................................................................. 123
12 Troubleshooting print-quality issues
General advice ................................................................................................................................. 126
Print quality troubleshooting wizard .................................................................................................. 126
Horizontal lines across the image (banding) .................................................................................... 127
Lines are too thick, too thin, or missing ............................................................................................ 128
Lines appear stepped or jagged ....................................................................................................... 128
Lines print double or in the wrong colors .......................................................................................... 129
Lines are discontinuous .................................................................................................................... 129
Lines are blurred .............................................................................................................................. 130
The whole image is blurry or grainy ................................................................................................. 131
The paper is not flat .......................................................................................................................... 131
The print is scuffed or scratched ...................................................................................................... 132
Ink marks on the paper ..................................................................................................................... 132
Horizontal smears on the front of coated paper ............................................................... 132
Ink marks on the back of the paper ................................................................................. 133
Edges of objects are stepped or not sharp ....................................................................................... 133
Edges of objects are darker than expected ...................................................................................... 13 4
Bronzing ........................................................................................................................................... 134
Horizontal lines at the end of a cut sheet print ................................................................................. 134
Vertical lines of different colors ........................................................................................................ 134
White spots on the print .................................................................................................................... 135
Colors are inaccurate ....................................................................................................................... 135
Color accuracy using EPS or PDF images in page layout applications ........................... 135
The image is incomplete (clipped at the bottom) .............................................................................. 136
vi ENWW
The image is clipped ........................................................................................................................ 136
Some objects are missing from the printed image ........................................................................... 137
A PDF file is clipped or objects are missing ..................................................................................... 137
The Image Diagnostics Print ............................................................................................................ 137
Corrective action .............................................................................................................. 140
If you still have a problem ................................................................................................................. 141
13 Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge .......................................................................................................... 144
Ink cartridge status messages .......................................................................................................... 144
Cannot insert a printhead ................................................................................................................. 144
The front-panel display recommends reseating or replacing a printhead ........................................ 145
Clean the printheads ........................................................................................................................ 145
Clean the printhead drop detector .................................................................................................... 146
Align the printheads .......................................................................................................................... 148
Reinsert printheads procedure ........................................................................................ 149
Image Quality Maintenance menu procedure .................................................................. 149
Scanning errors during alignment .................................................................................... 150
Printhead status messages .............................................................................................................. 150
14 Troubleshooting general printer issues
The printer does not print ................................................................................................................. 152
The printer seems slow .................................................................................................................... 152
Communication failures between computer and printer ................................................................... 152
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) ............................ 153
Cannot access the Embedded Web Server ..................................................................................... 153
Automatic file system check ............................................................................................................. 154
An AutoCAD 2000 memory allocation error ..................................................................................... 154
No output when printing from Microsoft Visio 2003 .......................................................................... 155
Unavailable driver features when printing from QuarkXPress ......................................................... 155
Printer alerts ..................................................................................................................................... 155
15 Front-panel error messages
16 HP Customer Care
Introduction ....................................................................................................................................... 162
HP Professional Graphics Services ................................................................................................. 162
Knowledge Center ........................................................................................................... 162
HP Start-Up Kit ................................................................................................................ 162
HP Care Packs and Warranty Extensions ....................................................................... 162
HP Installation .................................................................................................................. 163
HP Instant Support ........................................................................................................................... 163
HP Proactive Support ....................................................................................................................... 163
Contact HP Support ......................................................................................................................... 164
Telephone numbers ......................................................................................................... 164
17 Printer specifications
Functional specifications .................................................................................................................. 168
Physical specifications ..................................................................................................................... 169
Memory specifications ...................................................................................................................... 169
Power specifications ......................................................................................................................... 169
Ecological specifications .................................................................................................................. 169
ENWW vii
Environmental specifications ............................................................................................................ 170
Acoustic specifications ..................................................................................................................... 170
Glossary ........................................................................................................................................................... 171
Index ................................................................................................................................................................. 173
viii ENWW
1 Introduction
Safety precautions
●
HP Start-Up Kit
●
Using this guide
●
The printer's main features
●
The printer's main components
●
The front panel
●
Printer software
●
The printer's internal prints
●
Introduction
ENWW 1
Introduction
Safety precautions
The following precautions ensure the proper use of the printer and prevent the printer from being
damaged. Follow these precautions at all times.
Use the power supply voltage specified on the nameplate. Avoid overloading the printer's electrical
●
outlet with multiple devices.
Ensure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire,
●
and susceptibility to electromagnetic interference.
Do not disassemble or repair the printer yourself. Contact your local HP Service Representative
●
for service, see
Use only the electrical cord supplied by HP with the printer. Do not damage, cut, or repair the power
●
cord. A damaged power cord has risk of fire and electric shock. Replace a damaged power cord
with an HP-approved power cord.
Do not allow metal or liquids (except those used in HP Cleaning Kits) to touch the internal parts of
●
the printer. Doing so may cause fire, electric shock, or other serious hazards.
Power OFF the printer and unplug the power cable from the power outlet in any of the following
●
cases:
When placing your hands inside the printer
●
If there is smoke or an unusual smell coming from the printer
●
Contact HP Support on page 164.
If the printer is making an unusual noise not heard during normal operation
●
A piece of metal or a liquid (not part of cleaning and maintenance routines) touches internal
●
parts of the printer
During an electrical (thunder/lightning) storm
●
During a power failure.
●
HP Start-Up Kit
The HP Start-Up Kit is the CD or DVD that comes with your printer; it contains the printer's software and
documentation, including introductory multimedia tutorials to help you to get a good first print.
NOTE The HP Start-Up Kit is provided on CD in Japan, and on DVD elsewhere in the world.
The rest of this guide will refer to the DVD version only.
Using this guide
Using your printer (on DVD) and the Quick Reference Guide (on paper) are organized into the following
chapters. The most complete source of information is Using your printer.
Introduction
This chapter provides a brief introduction to the printer and its documentation for new users.
2 Chapter 1 Introduction ENWW
Use and maintenance
These chapters help you carry out normal printer procedures and include the following topics.
Installing the software on page 9
●
Personalizing the printer on page 17
●
Paper handling on page 23
●
Printing on page 41
●
Color management on page 53
●
Retrieving printer usage information on page 79
●
Handling ink cartridges and printheads on page 83
●
Maintaining the printer on page 95
●
Troubleshooting
These chapters help you solve problems that may occur while printing and include the following topics.
Troubleshooting paper issues on page 115
●
Troubleshooting print-quality issues on page 125
●
Introduction
Troubleshooting ink cartridge and printhead issues on page 143
●
Troubleshooting general printer issues on page 151
●
Front-panel error messages on page 157
●
Support, accessories, and specifications
These chapters contain reference information, including HP customer care, the specifications of the
printer, and the part numbers of paper types, ink supplies, and accessories.
Glossary
This chapter contains definitions of printing and HP terms used in this documentation.
Index
In addition to the table of contents, there is an alphabetical index to help you to find topics quickly.
Warnings and Cautions
The following symbols are used in this manual to ensure the proper use of the printer and to prevent
the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious
personal injury or death.
CAUTION Failure to follow the guidelines marked with this symbol could result in minor
personal injury or damage to the product.
ENWW Using this guide 3
Introduction
The printer's main features
Your printer is a color inkjet printer designed for printing high-quality images on paper up to 44 in (1.12
m) wide. Some major features of the printer are shown below:
Print resolution of up to 2400 × 1200 optimized dpi, from a 1200 × 1200 dpi input, using the Best
●
print-quality option, the Maximum Detail option, and photo paper
HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS), see
●
Care (Windows) or HP Printer Utility (Mac OS) on page 19, provides an easy-to-use interface
including:
A single-point for color control
●
Management, installation, and creation of ICC profiles
●
Calibration of printer and display
●
Access to the online HP Printing Knowledge Center
●
Accurate and consistent color reproduction with automatic color calibration and profiling
●
Twelve-ink system providing a wide color range on matte fine art papers and glossy photo papers
●
for photographic and graphic arts prints and complete coverage of ISO and SWOP gamuts for color
accuracy in pre-press applications
Embedded Spectrophotometer for consistent and accurate color, even with paper and environment
●
changes and easy creation of custom ICC profiles, see
on page 58
Ink and paper usage information available from the Web from the Embedded Web Server, see
●
Access the Embedded Web Server on page 19
Paper flexibility and automatic easy load, see
●
profiles accessible from the front panel, HP Easy Printer Care (Windows), and HP Printer Utility
(Mac OS)
Paper handling on page 23, with information and
HP Embedded Spectrophotometer
Access HP Easy Printer
The printer's main components
The following front and rear views of the printer illustrate the main components.
4 Chapter 1 Introduction ENWW
Front view
1. Ink cartridge
2. Ink cartridge slots
Introduction
3. Blue lever
4. Transparent window
5. Front panel
6. Printhead carriage
7. Printhead
8. Output tray
9. Paper alignment lines
10. Basket
Rear view
1. Spindle
2. Spindle holders
3. Quick Reference Guide holder
4. Sockets for communication cables and optional accessories
ENWW The printer's main components 5
Introduction
The front panel
5. Hard power switch
6. Power cord plug in
7. Paper feeder
Your printer's front panel is located on the front of the printer, in the center. It has the following important
functions:
Assists you in troubleshooting issues
●
Is used to perform certain procedures, such as cutting and unloading paper
●
Displays helpful animations to guide you through procedures
●
Displays up-to-date information about the status of the printer such as, the ink cartridges, the
●
printheads, the paper, and the print jobs
Displays warning and error messages, when appropriate, along with audio alerts to call attention
●
to a warning or message
Can be used to change the values of printer settings and thus change the operation of the printer.
●
However, settings in the front panel are overridden by settings in the printer drivers, see
the software on page 9
Installing
The front panel has the following components:
1. Direct access keys:
First key: View ink levels, see
●
Second key: View loaded paper, see
●
Third key: Unload paper, see
●
on page 35
Fourth key: Form feed and cut, see
●
2. Menu key - Press to return to the main menu of the front-panel display. If you are already on the
main menu it will display the status screen.
3. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
4. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
5. Down key - To go down in a menu or option, or to decrease a value, for example when configuring
the front-panel display contrast or the IP address.
6. Up key - To go up in a menu or option, or to increase a value, for example when configuring the
front-panel display contrast or the IP address.
Check the ink cartridges status on page 84
View information about the paper on page 36
Unload a roll on page 30 and Unload a single sheet
Feed and cut the paper on page 39
6 Chapter 1 Introduction ENWW
7. Cancel key - To abort a procedure or interaction.
8. Power key - To turn the printer off or on, it also has a light to indicate the printer's status. If the
power key light is off the device is off. If the power key light is blinking green, the device is starting
up. If the power key light is green on, the device is on. If the power key light is amber on, the device
is in standby. If the power key light is blinking amber, the device needs attention.
9. LED light - Indicates the printer's status. If the LED light is solid green, the device is ready. If it is
flashing green, the device is busy. If it is solid amber, there is a system error. If it is flashing amber,
the printer needs attention.
10. Front-panel display - Displays error, warnings, and information on using your printer.
To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means
that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
Printer software
The following software is provided with your printer:
Introduction
The PCL3 raster driver, your main printer driver
●
The HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS), see
●
Care (Windows) or HP Printer Utility (Mac OS) on page 19, allows you to:
Manage the printer including color with the HP Color Center
●
View the status of the ink cartridges, the printheads, and the paper
●
View job accounting information, see Retrieving printer usage information on page 79
●
Update the printer's firmware, see
●
Change various printer settings (in the Settings tab)
●
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care,
therefore it cannot be installed by your printer's installer.
The Embedded Web Server, runs in the printer and enables you to use a Web browser on any
●
computer to perform the HP-GL/2 Upgrade and to check ink levels and printer status, see
the Embedded Web Server on page 19.
The RTL and HP-GL/2 driver for Windows, needed if you have the HP-GL/2 Upgrade
●
The printer's internal prints
Access HP Easy Printer
Update the firmware on page 102
Access
The internal prints give various kinds of information about your printer. They can be requested from the
front panel without using a computer.
CAUTION Before requesting any internal print, make sure that paper is loaded (roll or sheet),
and that the front panel displays the Ready message. The loaded paper should be at least A3
landscape (16.53 in or 42 cm wide); otherwise the print may be clipped.
ENWW Printer software 7
Introduction
To print any internal print, press the Menu key to return to the main menu, select the Internal Prints
menu icon
Menu map: shows details of all the front-panel display menus
●
Configuration: shows all the current front-panel display settings
●
Usage report: shows estimates of the total number of prints, number of prints by paper type, number
●
of prints by print-quality option, and total amount of ink used per color (the accuracy of these
estimates is not guaranteed)
HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette,
●
requires the HP-GL/2 Upgrade
Service information: provides information needed by service engineers
●
, then select the internal print you want. The following internal prints are available.
8 Chapter 1 Introduction ENWW
2 Installing the software
Choose which connection method to use
●
Connect to a network (Windows)
●
Connect directly to a computer (Windows)
●
Uninstall the printer software (Windows)
●
Connect to a network (Mac OS)
●
Connect directly to a computer (Mac OS)
●
Uninstall the printer software (Mac OS)
●
Installing the software
ENWW 9
Choose which connection method to use
The following methods can be used to connect your printer.
Connection type Speed Cable length Other factors
Installing the software
Connect to a network (Windows)
Fast Ethernet Fast; varies according to
Jetdirect print server
(optional accessory)
USB 2.0 Very fast Short (5 m=16 ft)
network traffic
Moderate; varies
according to network
traffic
Long (100 m=328 ft) Requires extra equipment (switches)
Long (100 m=328 ft) Requires extra equipment (switches)
NOTE The speed of any network connection depends on all components used in the network,
which can include network interface cards, hubs, routers, switches, and cables. If any one of
these components cannot operate at high speed, you will have a low-speed connection. The
speed of your network connection can also be affected by the total amount of traffic from other
devices on the network.
Before you begin, check your equipment:
The printer should be set up and on.
●
Provides additional features
See
http://www.hp.com/go/jetdirect/ for
more details
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer:
1. Make a note of the IP address from the status screen on the printer's front panel (192.168.1.1 in
this example):
2. Insert the HP Start-Up Kit DVD into your computer. If the DVD does not start automatically, run the
START.EXE program in the root folder of the DVD.
3. Click Install. The printer driver, HP Easy Printer Care, and HP Color Center are installed.
10 Chapter 2 Installing the software ENWW
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care,
therefore it cannot be installed by your printer's installer.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected via the network.
●
The configuration program looks for printers connected to your network. When the search is
●
complete, a list of printers appears. Identify your printer by its IP address and select it from
the list.
The configuration program analyzes the network and the printer. The program detects the
●
network settings and suggests the settings to use when configuring the printer. It is not
normally necessary to change any of these settings, but you can do so if you wish.
If your computer fails to find any printers on the network, the Printer Not Found window is displayed,
which helps you to try to find your printer. If you have a firewall in operation; you may have to disable it
temporarily in order to find the printer. You also have the options of searching for the printer by its URL,
IP address, or MAC address.
Connect directly to a computer (Windows)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket (supported under Windows 2000, XP, and 2003 Server).
Installing the software
Tip A USB connection may be faster than a network connection, but the cable is limited in length
and it is more difficult to share the printer.
1. Do not connect the computer to the printer yet. You must first install the printer driver software
on the computer, as follows.
2. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
3. Click Install. The printer driver, HP Easy Printer Care, and HP Color Center are installed.
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care,
therefore it cannot be installed by your printer's installer.
4. Follow the instructions on your screen to set up the printer. The following notes help you to
understand the screens and make appropriate choices.
When asked how the printer is connected, select Connected directly to this computer.
●
If you would like to share the printer with other people connected to your network, press
●
the Printer Properties button in the Ready to Install window, then select the Sharing tab
and enter the name under which the printer will be shared.
When prompted to do so, connect your computer to the printer with a certified USB cable.
●
Ensure that the printer is turned on.
NOTE The use of non-certified USB cables can lead to connectivity problems. Only
cables certified by the USB Implementor's Forum (
with this printer.
ENWW Connect directly to a computer (Windows) 11
http://www.usb.org/) should be used
Printer sharing considerations
Installing the software
Uninstall the printer software (Windows)
Connect to a network (Mac OS)
HP Easy Printer Care must be installed on a computer before it can be used from that computer.
●
Any other users sharing your directly connected printer will be able to send print jobs, but will not
●
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Any other users sharing your directly connected printer will be unable to use the printer's own print
●
preview facility, although the application's print preview will still be available. See
on page 45.
Tip The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See
1. Insert the HP Start-Up Kit DVD into your DVD drive. If the DVD does not start automatically, run
the START.EXE program in the root folder of the DVD.
2. Select Install, and follow the instructions on your screen to uninstall the printer software.
Connect to a network (Windows) on page 10.
Preview a print
You can connect your printer to a network under Mac OS X by using the following methods:
Bonjour/Rendezvous
●
TCP/IP
●
NOTE The printer does not support AppleTalk.
Before you begin, check your equipment:
The printer should be set up and on.
●
The Ethernet hub or router should be on and functioning correctly.
●
All computers on the network should be on and connected to the network.
●
The printer should be connected to the network.
●
Now you can proceed to install the printer software and connect your printer.
Bonjour/Rendezvous connection
1.
Go to your printer's front panel and select the Connectivity menu icon
> View configuration. Note the mDNS service name of your printer.
, then Fast Ethernet
2. Insert the HP Start-Up Kit DVD into your DVD drive.
12 Chapter 2 Installing the software ENWW
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's mDNS service name (which you
noted in step 1) in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows Bonjour/Rendezvous. Then highlight that line. Otherwise, continue
searching further down the list.
If you cannot find your printer name with a Bonjour/Rendezvous connection type, check the
●
box My printer is not in the list.
Installing the software
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
ENWW Connect to a network (Mac OS) 13
TCP/IP connection
Installing the software
1. Go to your printer's front panel and press the Menu key until you see the status screen.
Note the URL of your printer (http://XXXX11 in this example).
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer. Follow the instructions on your screen.
8. When you reach the Select Printer screen, look for your printer's URL (which you noted in step 1)
in the Printer Name column.
If you find the right printer name, scroll sideways to see the Connection Type column, and
●
check that it shows IP Printing. Then highlight that line. Otherwise, continue searching further
down the list.
If you cannot find your printer name with an IP Printing connection type, check the box My
●
printer is not in the list.
Click Continue.
9. Continue following the instructions on the screen. When you reach the Printer Queue Created
screen, click Quit to exit, or Create New Queue if you want to connect another printer to the
network.
10. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
14 Chapter 2 Installing the software ENWW
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
Connect directly to a computer (Mac OS)
You can connect your printer directly to a computer without going through a network, by using the
printer's built-in USB 2.0 socket.
1. Make sure the printer is either turned off, or disconnected from the computer.
2. Insert the HP Start-Up Kit DVD into your DVD drive.
3. Open the DVD icon on your desktop.
Installing the software
4. Open the Mac OS X HP Designjet Installer icon.
5. Follow the instructions on your screen. You are recommended to use the Easy Install option.
6. The printer software is installed, including the printer driver, HP Printer Utility, and HP Color Center.
7. When the software has been installed, the HP Printer Setup Assistant starts automatically, to set
up a connection to your printer.
8. Make sure that the printer is turned on and connected to the computer with a certified USB cable.
NOTE The use of non-certified USB cables can lead to connectivity problems. Only cables
certified by the USB Implementor's Forum (
printer.
9. In the HP Printer Setup Assistant, click Continue.
10. In the list of printers that appears, select the entry that uses the connection type USB, and click
Continue.
11. The following screen displays information about your printer's installation, where the name of the
printer can be modified. Make any changes you wish to make, and click Continue.
12. Your printer is now connected. In the Printer Queue Created screen, click Quit to exit, or Create
New Queue if you want to connect another printer.
http://www.usb.org/) should be used with this
13. When the HP Printer Setup Assistant has finished, you can remove the DVD from the DVD drive.
If the printer driver is already installed, the HP Printer Setup Assistant can be run at any time from the
DVD.
ENWW Connect directly to a computer (Mac OS) 15
Sharing the printer
Installing the software
If your computer is connected to a network and you are using Mac OS X 10.2 or later, you can make
your directly connected printer available to other computers on the same network.
1. Double-click the System Preferences icon on the Dock menu bar on your desktop.
2. Enable printer sharing by going to Sharing > Services > Printer Sharing.
3. Your printer now automatically appears in the list of shared printers displayed by any other
computer running Mac OS and connected to your local network.
NOTE Any other users wishing to share your printer must install the printer software on their
own computers.
Any other users sharing your directly connected printer will be able to send print jobs, but will not
be able to receive information from the printer—which affects printer alerts, printer status reports,
paper management, printer administration and troubleshooting.
Mac OS 10.2 users need to enable the Show printers connected to other computers option
in the Print Center in order to see shared printers.
You may find that sharing your directly connected printer with other users will slow down your
computer unacceptably.
Tip The best way to share the printer over a network is to connect the printer not to any
computer, but to the network. See
Connect to a network (Mac OS) on page 12.
Uninstall the printer software (Mac OS)
1. Insert the HP Start-Up Kit DVD into your DVD drive.
2. Open the DVD icon on your desktop.
3. Open the Mac OS X HP Designjet Installer icon.
4. Select Uninstall, and follow the instructions on your screen to uninstall the printer software.
16 Chapter 2 Installing the software ENWW
3 Personalizing the printer
Turn printer on and off
●
Change the language of the front-panel display
●
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
●
Access the Embedded Web Server
●
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
●
Change the language of the Embedded Web Server
●
Change the sleep mode setting
●
Turn the buzzer on and off
●
Change the front-panel display contrast
●
Change the units of measurement
●
Configure network settings
●
Change the graphic language setting
●
Personalizing the printer
ENWW 17
Turn printer on and off
Tip The printer is Energy Star compliant and can be left powered on without wasting energy.
Leaving it on improves response time and overall system reliability. When the printer has not
been used for a certain period of time (30 minutes by default), it saves power by going into sleep
mode. However, any interaction with the printer's front-panel display returns it to active mode,
and it can resume printing immediately. To change the sleep mode time, see
mode setting on page 20
NOTE In sleep mode, the printer wakes up from time to time to do maintenance service to the
printheads. This avoids the need of doing long preparation after long idle periods.
The printer has three levels of power consumption.
Plugged in: the power cord is plugged into the back of the printer
●
Switched on: the switch at the back of the printer is in the on position
●
Powered on: the Power key on the front panel shows a green light
●
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to
Personalizing the printer
use the Power key on the front panel.
Change the sleep
However, if you plan to store the printer indefinitely or the Power key does not seem to work, you are
recommended to power it off using the Power key, and then also switch off the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about three minutes to initialize and check and prepare
the printheads. Preparing the printheads takes about one minute and 15 seconds. However, if the printer
has been off for six weeks or more, preparing the printheads could take up to 60 minutes.
18 Chapter 3 Personalizing the printer ENWW
Tip It is strongly recommended to leave the printer powered on or in sleep mode to avoid
wasting ink and time.
Change the language of the front-panel display
There are two possible ways to change the language of the front-panel menus and messages.
If you can understand the current front-panel display language, press the Menu key to return to the
●
main menu and select the Setup menu icon
If you cannot understand the current front-panel display language, start with the printer powered
●
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press
the Power key and hold it down. Continue to hold down both keys until the green light on the right
side of the front-panel display starts flashing, and then release both keys. You can expect a delay
of about one second. If the green light starts flashing without any delay, you may need to start
again.
Whichever method you used, the language selection menu should now appear on the front-panel
display. Highlight your preferred language with the Up and Down keys, then press the OK key.
, then Front panel options > Select language.
Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) enables you to manage your printer
from a computer with a USB connection and TCP/IP.
Under Windows, start HP Easy Printer Care from your desktop shortcut or from Start > All
●
Programs > Hewlett-Packard > HP Easy Printer Care > Start HP Easy Printer Care. This
launches HP Easy Printer Care showing the printers installed.
Under Mac OS, launch the Mac Printer Utility by selecting STARTUP_DISK > Library >
●
Printers > hp > Utilities > HP Printer Utility. This launches the HP Printer Selector where you
need to add your printer by clicking More Printers.
Personalizing the printer
Select your printer and click Launch Utility. This launches the HP Printer Utility.
If you have followed these instructions but failed to get through to HP Easy Printer Care (Windows) or
HP Printer Utility (Mac OS), see
(Mac OS) on page 153.
NOTE Windows XP Professional x64 Edition does not support HP Easy Printer Care, therefore
it cannot be installed by your printer's installer.
Cannot access HP Easy Printer Care (Windows) or HP Printer Utility
Access the Embedded Web Server
The Embedded Web Server enables you to manage your printer remotely using an ordinary Web
browser running on any computer.
NOTE To use the Embedded Web Server, you must have a TCP/IP connection to your printer.
The following browsers are known to be compatible with the Embedded Web Server:
Internet Explorer 5.5 or later, for Windows
●
Internet Explorer 5.1 or later, for Mac OS X
●
ENWW Change the language of the front-panel display 19
Netscape Navigator 6.01 or later
●
Mozilla 1.5 or later
●
Mozilla Firefox 1.0 or later
●
Safari
●
To access the Embedded Web Server on any computer, open your Web browser and give the address
of your printer. You can find out the address of your printer (starting with http:) from the front-panel
display, by looking at the status screen.
Personalizing the printer
If you have followed these instructions but failed to get through to the Embedded Web Server, see
Cannot access the Embedded Web Server on page 153.
Change the language of HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)
HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) can work in the following languages:
English, Portuguese, Spanish, Catalan, French, Italian, German, Russian, Simplified Chinese,
Traditional Chinese, Korean, and Japanese.
Under Windows, select Tools > Set Language and select a language from the list.
●
Under Mac OS, the language is changed as for any other application. In System Preferences
●
select International and re-launch the application.
Change the language of the Embedded Web Server
The Embedded Web Server can work in the following languages: English, Portuguese, Spanish,
Catalan, French, Italian, German, Russian, Simplified Chinese, Traditional Chinese, Korean, and
Japanese. It uses whichever language you have specified in your Web browser's options. If you have
specified a language that it cannot support, it works in English.
To change the language, you must change your Web browser's language setting. For example, in
Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then
ensure that the language you want is at the top of the list in the dialog box.
To complete the change, you must close and reopen your Web browser.
Change the sleep mode setting
If the printer is left switched on but unused for a certain period of time, it goes automatically into sleep
mode to save power. The default is 30 minutes. To change the time the printer waits before it goes into
sleep mode, press the Menu key to return to the main menu and select the Setup menu icon
20 Chapter 3 Personalizing the printer ENWW
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