HP Compaq Presario SA4000T, Compaq Presario SA4000Z, Compaq Presario SR1102BD, Compaq Presario SR1103WM, Compaq Presario SR1110NX Getting Started Guide

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Getting Started

Guide

The information in this document is subject to change without notice.

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Table of Contents

Finding Answers to Commonly Asked Questions ............................

1

Setting Up Your PC .........................................................................

3

Putting Your PC Together................................................................................

3

Safety and Comfort...................................................................................

3

Connecting to the PC ................................................................................

4

Turning on Your PC for the First Time ...............................................................

5

Setting Up and Connecting to Your Internet Account .........................................

5

Upgrading Your 56k Modem .....................................................................

6

Installing Software and Hardware Devices.......................................................

6

Transferring Your Old PC Information and Files to Your New PC.....................

7

Making Recovery Discs .............................................................................

7

Using Desktop Icons......................................................................................

7

Using Compaq Organize Software.............................................................

8

Using PC Help & Tools ..............................................................................

8

Using the Keyboard .......................................................................

9

Internet Keyboards....................................................................................

9

Standard Keyboard ................................................................................

11

Wireless Keyboard Set ............................................................................

11

Special Keyboard Buttons ........................................................................

12

Customizing the Buttons...........................................................................

16

Getting Help.................................................................................

17

Recovering from Software Problems ..............................................................

17

Using the Onscreen Help and Support Center................................................

17

Using Instant Support ..................................................................................

18

Using Compaq Connections ........................................................................

18

Getting Messages ...................................................................................

18

Turning Off Messages .............................................................................

19

Re-enabling Messages.............................................................................

19

Table of Contents iii

Finding Online Guides ................................................................................

19

Finding Web Sites about your PC .................................................................

20

Finding More Help .....................................................................................

20

Working with Sound, Pictures, and Video ....................................

21

Using Speakers ..........................................................................................

21

Connecting a Multi-Channel Speaker System to Your PC .............................

22

Using the Microphone with Multi-Channel Audio ........................................

23

Working with Digital Images........................................................................

23

About the Memory Card Reader ..............................................................

24

Using a TV as a Monitor .............................................................................

26

Cables You May Need............................................................................

26

Connecting to a TV Set............................................................................

26

Viewing the PC Image on Your TV Screen..................................................

27

Disabling the TV Option ..........................................................................

29

Disconnecting the TV...............................................................................

30

Playing CDs and DVDs..................................................................

31

Playing Music CDs with iTunes .....................................................................

31

Playing CDs and DVDs with Windows Media Player ......................................

32

Playing DVD Movies with InterVideo WinDVD ...............................................

32

Using Country/Region Codes ..................................................................

34

Playing Video CDs (VCD) with InterVideo WinDVD ........................................

35

Playing Video CDs (VCD) with Windows Media Player 9................................

35

Creating (Burning) CDs .................................................................

37

Creating (Burning) Music CDs with iTunes .....................................................

38

Creating (Burning) Music CDs with Windows Media Player ............................

38

Creating (Burning) Data CDs Using Windows XP ...........................................

38

Creating (Burning) CDs with RecordNow! .....................................................

39

Creating Music CDs with RecordNow!..........................................................

39

Creating CDs to Play in Your Car or Home CD Players with RecordNow!..........

40

Creating CDs to Play on Your PC..................................................................

40

About Creating a Music CD.........................................................................

41

Storing Files on a DVD or CD ......................................................................

42

About Storing Data Files on Disc ..................................................................

43

Copying a DVD or CD ................................................................................

43

Erasing a DVD or CD..................................................................................

44

About Removing Files in RecordNow! ...........................................................

44

Removing Files from a Recorded Data Disc....................................................

44

Archiving Files on a DVD or CD ...................................................................

45

About Image Files.......................................................................................

45

Saving an Image ........................................................................................

46

Burning an Image.......................................................................................

46

iv Getting Started Guide

About Recording Video Files ........................................................................

46

Disc Labels.................................................................................................

46

Creating Recovery CD/DVDs for the PC........................................................

46

Setting Automatic Recording Options ............................................................

47

Compatibility Information ............................................................................

48

Compatible File Formats ..............................................................................

49

Disc Quick Reference ..................................................................................

49

Double Layer DVD+R Discs ......................................................................

49

DVD+R Discs..........................................................................................

49

DVD+RW Discs ......................................................................................

50

CD-R Discs .............................................................................................

50

CD-RW Discs..........................................................................................

50

Software Quick Reference ...........................................................................

52

Creating DVD Movies ...................................................................

55

Getting Started...........................................................................................

56

Preview Window ........................................................................................

56

Media Library ............................................................................................

57

Storyboard ................................................................................................

57

Requirements for Capturing Video ................................................................

57

Capturing Digital Camcorder Video..............................................................

58

Capturing Web Camera Video.....................................................................

58

Capturing Video with a Capture Card...........................................................

59

Capturing a Still Image ...............................................................................

59

Editing Video Files in WinDVD Creator .........................................................

59

Adding Images...........................................................................................

60

Adding Audio Effects ..................................................................................

61

Adding Transition Effects .............................................................................

61

Adding Title Effects .....................................................................................

61

Adding Video Filters ...................................................................................

61

Authoring Your DVD....................................................................................

62

Make Movie ..............................................................................................

63

Recording VHS Video Files Direct to DVD ......................................................

64

Converting Recorded TV to MPEG-2 Format (Europe only) ...............................

64

Troubleshooting ...........................................................................

65

Index ...........................................................................................

77

Table of Contents v

vi Getting Started Guide

Finding Answers to Commonly Asked Questions

In this Getting Started Guide, you can find answers to questions about the following topics:

Turning on the PC, page 5

Transferring information to your new PC, page 7

Using desktop icons, page 7

Customizing special buttons on the keyboard, page 16

Connecting to the Internet, page 5

Connecting to a TV, page 26

Getting digital pictures onto your PC, page 23

Playing a music CD, page 31

Watching a DVD movie, page 32

Creating a CD, page 37

Creating a DVD, page 55

Finding help if something doesn’t work, page 65

NOTE: This guide contains details on options that may not be included with your PC. Your PC may look different from the illustrations in this guide. The monitor and the speakers may be sold separately. Speakers may be included with the monitor (select models only).

Finding Answers to Commonly Asked Questions 1

2 Getting Started Guide

Setting Up Your PC

WARNING: Please read “Safety Information” in the Warranty and Support Guide before installing and connecting your PC to the electrical power system.

Putting Your PC Together

Follow the steps on the quick setup poster to set up your PC.

Look in the PC box for printed details or updates regarding your model PC.

When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity. Refer to “Safety and Comfort” on page 3.

WARNING: The power supply is pre-set for the country/region in which you purchased your PC. If you move, please check the voltage requirements before plugging your PC into an AC power outlet.

Safety and Comfort

After assembling your PC, but before you begin using it, arrange the PC and your work area to maintain your comfort and productivity. Refer to the Safety & Comfort Guide for important ergonomic information.

WARNING: To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for computer users. It also provides important electrical and mechanical safety information.

Setting Up Your PC 3

Your PC features and connector positions may vary.

4 Getting Started Guide

To view the Safety & Comfort Guide:

Click Start, choose All Programs, choose PC Help & Tools, and then click

Safety & Comfort Guide.

Or

Type http://www.compaq.com/ergo/

into your Web browser address box, and then press Enter on the keyboard.

Connecting to the PC

Connect your main hardware devices like the monitor, keyboard, and mouse at the back of the PC. Other peripheral devices like a printer, scanner, camera, or other equipment also plug into connectors on the back of your computer. Some PC models also have connectors on the front of the PC.

Connector

 

symbol

Description

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Mouse (PS/2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keyboard (PS/2)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Universal Serial Bus (USB) for mouse, keyboard, digital cameras, or

 

 

 

 

 

 

 

 

other devices with USB connectors

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Printer (parallel)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Monitor

 

 

 

 

serial

Serial port for some digital cameras or other serial devices

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Audio Line Out (powered speakers)

OUT

Audio Line In

IN

Headphones

Microphone

FireWire® (IEEE 1394) for video cameras or other devices with very fast transfer rates

Turning on Your PC for the First Time

After you have completed the steps on the quick setup poster, you are ready to turn on your PC.

1Press the Power button on the monitor.

2Press the On button on the front of the PC.

3Press the Power button on the speakers, if they are present.

4Click an option to select your language (if applicable for your model). Click OK and then confirm your selection by clicking Yes. Wait until the PC makes preparations. (It may take up to 30 minutes to set up the language on the PC.)

5Set up Microsoft® Windows® by following the onscreen instructions.

6Double-click the large Internet Access icon on your desktop, if it is present. Wait until the PC displays the Easy Internet Sign-up window, and then follow the onscreen instructions.

Setting Up and Connecting to Your Internet Account

Before you can connect to the Internet, you must sign up with an Internet Service Provider (ISP). Compaq has made arrangements with leading ISPs to help you sign up for Internet service using Easy Internet Sign-up (available on select models only).

NOTE: However, you may choose any other ISP of your choice, or transfer your existing ISP account to this PC.

Use Easy Internet Sign-up to sign up for a new or an existing ISP account. The software programs for available ISPs are part of your PC. If you decide to subscribe to high-speed broadband (cable or DSL), contact your ISP for any specific software and hardware you may need.

1Connect the modem or other Internet connection.

NOTE: Easy Internet Sign-up finds and obtains updated information about services by connecting to the Internet. The PC uses either the PC modem connected to an active telephone service line, or uses an active broadband (cable or DSL) connection.

2Choose an ISP using Easy Internet Sign-up. To open Easy Internet Sign-up:

aDouble-click the Easy Internet Sign-up icon on the desktop.

Or

Click Start on the taskbar, choose All Programs, choose

Online Services, and then click Easy Internet Sign-up.

bFollow the onscreen instructions.

Setting Up Your PC 5

NOTE: The folder called Online Services includes icons for accessing various online services, but they may not be present in all countries/regions.

3Connect to your ISP and the Internet. Use one of these methods:

Double-click the ISP-provided icon on the desktop.

Or

Press the Connect (or Internet) button on the keyboard (select models only).

Or

If your PC is always connected to your ISP, open your browser program, such as Internet Explorer: Click Start, choose All Programs, choose

Online Services, and click Internet Explorer.

NOTE: If you are using MSN or AOL and have questions, contact the ISP directly.

Upgrading Your 56k Modem

Your modem driver can be upgraded to enable certain V.92 features. For information, go to the Support Web site listed in the Warranty and Support Guide, click the support link, type v.92 into the search box, and then click the arrow to the right of the box. Follow the instructions provided.

NOTE: Your ISP must support the V.92 standard to use any of the V.92 features.

Installing Software and Hardware Devices

After you turn on the PC the first time, you can install any software programs that came on CDs or DVDs included in the PC box (select models only).

You may wish to install additional software programs or hardware devices on your PC. Restart the PC after installation.

Choose software that is compatible with your PC — check the operating system, memory, and other requirements listed for the new software for compatibility with your PC.

NOTE: Only use original licensed software. Installing copied software may be illegal or may infect your PC with a virus.

Install the new software according to the directions provided by the software manufacturer. Check the manufacturer’s documentation or customer service information for help if you need it.

6 Getting Started Guide

Transferring Your Old PC Information and Files to Your New PC

See the built-in Microsoft Windows Help and Support Center; search for transfer wizard, and select the overview article, Files and Settings Transfer Wizard overview. This information describes a Microsoft solution for moving your files onto your new PC.

Or, as an alternative, double-click the PC Tune Up & Repair icon (select models only) on your desktop and review the products and services offered under

Backup Data.

Making Recovery Discs

Now is a good time to make your recovery discs. Refer to the Warranty and Support Guide for instructions and more information.

Using Desktop Icons

The desktop has shortcut icons that make it easy to find the things you need.

Icon

Opens

Use it to

 

 

 

 

Help and Support (select

View onscreen Help information

 

models only)

about your PC.

 

 

 

 

Easy Internet Sign-up

Set up a new or an existing Internet

 

 

account.

 

 

 

 

Software Repair Wizard

Repair software problems with

 

(select models only)

programs, printers, or peripherals

 

 

that stop working, or resolve erratic

 

 

PC behavior; repair options include

 

 

using Application or System

 

 

Recovery.

 

 

 

Setting Up Your PC 7

Using Compaq Organize Software

Compaq Organize software (select models only) is a desktop tool you use to organize both your PC shortcuts and your favorite Internet destination links. You use it to organize the important things you do on the PC and the Internet, and to arrange it the way you want. Compaq Organize makes all your information available with just a few mouse clicks.

Compaq Organize looks like a window with multiple category frames. Each category has links to Internet destinations or shortcuts to software programs or files on your PC. Use the player area for viewing pictures, for listening to your MP3 music files stored on your computer, or for watching video clips. For searching, there is a search bar at the top of Compaq Organize where you can select the search engine you want to use.

To open Compaq Organize:

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tools.

4Click Compaq Organize.

Using PC Help & Tools

The PC Help & Tools folder (select models only) in the All Programs menu contains special utilities for PC owners. This folder also contains any onscreen guides included with your PC.

To see the items in the PC Help & Tools folder:

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tools.

4Click an item to view it or use it.

NOTE: If there are no guide titles listed in PC Help & Tools, your PC has no onscreen guides.

8 Getting Started Guide

Using the Keyboard

Your keyboard has an arrangement of standard keys, indicator lights, and special buttons (select models only). Locate your keyboard among the following illustrations, and read the feature list for it. Your keyboard may vary from the illustrations.

Internet Keyboards

Internet keyboards may connect directly to your PC or may be wireless. (See “Wireless Keyboard Set” on page 11 for a description of the wireless set.)

Some keyboards do not have the Internet buttons shown here at the top of the keyboard, and some use a different layout on the top right.

Find your keyboard among the following illustrations to read about its features.

Internet Keyboard 1

This keyboard enables you to:

Adjust speaker volume.

Connect to the Internet (if you have an established Internet account).

Search for information on the Internet.

Place the PC into standby mode to save power.

Start; pause; and stop playing a CD or DVD; skip to the previous or next track; record; and eject the disc tray (for two drives).

Mute speaker sound.

Customize the buttons to open programs and connect to Internet Web sites.

Get support information.

Find a file or program on the hard disk drive.

Using the Keyboard 9

Internet Keyboard 2

This keyboard enables you to:

Connect to the Internet (if you have an established Internet account).

Search for information on the Internet.

Customize the buttons to open programs and connect to Internet Web sites.

Get support information.

Internet Keyboard 3

connect

search

e-mail

club

This keyboard enables you to:

Adjust speaker volume.

Customize the buttons to open programs and connect to Internet Web sites.

Search for information on the Internet.

Find a file or program on the hard disk drive.

Open a calculator.

Place the PC into standby mode to save power.

Connect to the Internet (if you have an established Internet account).

Mute speaker sound.

Get support information.

10 Getting Started Guide

LEDs, light emitting diodes, are lights used to indicate status.

AThe lights (LEDs) turn on to indicate (left to right) the number lock on, the capitals lock on, and the scroll lock on.

BThe plus (+) and minus (–) buttons adjust the speaker volume.

CThe moon icon button

places the PC into standby mode or wakes the PC from standby mode.

AWireless receiver

BWireless keyboard

CWireless mouse

ANumber lock on

BCaps lock on

CScroll lock on

DReceiver activity

Standard Keyboard

A B C

This keyboard enables you to:

Adjust speaker volume.

Place the PC into standby mode to save power.

Wireless Keyboard Set

A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only.

A

B

C

A light (D) on the receiver indicates receiver activity.

A B C D

Using the Keyboard 11

Special Keyboard Buttons

There are special buttons (select models only) at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the Internet, or provide quick access to specific functions.

Compaq

A B C D E F G H K M N P R S T V W

NOTE: The number, location, and labeling of buttons vary by keyboard model.

Figure

 

 

 

 

key

Icon

Feature

Description

 

 

 

 

 

A

 

Standby

Puts PC into power-saving mode (screen is blank but PC is still on). To

 

 

 

 

make screen reappear, press the Esc key, or press standby again. May

 

 

 

 

take 10–30 seconds before screen reappears.

 

 

 

 

 

B

 

User

Switches between the PC users.

 

 

 

 

 

C

Compaq

Compaq

 

Links to Compaq Web site.

 

 

 

 

 

D

 

Help

 

Opens the Help and Support Center.

 

 

 

 

 

E

 

My Pictures

 

Opens an imaging software program. Can be reconfigured.

 

 

 

 

 

F

 

Music

Starts iTunes or Windows Media Player. Can be reconfigured.

 

 

 

 

G

 

Video

 

Opens video software program. Can be reconfigured.

 

 

 

 

 

12 Getting Started Guide

Figure

 

 

 

 

 

key

Icon

Feature

Description

 

 

H

 

Shopping

 

 

 

K

 

Sports

 

 

 

M

 

Finance

 

 

 

N

 

Connect

Goes to popular Web sites. Can be reconfigured to open any site or

 

software program.

 

 

 

 

 

 

 

P

 

Search

 

 

 

R

 

Chat

 

 

 

S

 

E-Mail

 

 

 

T

See figure

Media Controls

Operates CD or DVD player.

 

 

 

following table

(CD/DVD/MP3)

 

 

 

V

 

Volume control

Volume knob: Increases speaker volume when turned clockwise and

 

 

(Volume knob or

decreases volume when turned counterclockwise. It can be turned

 

 

Volume Up and

indefinitely, even after maximum sound has been reached.

 

 

Volume Down

Volume Up and Down buttons: Press the Volume Up

button to

 

 

buttons)

increase volume and the Volume Down

button to decrease volume.

W

 

Mute

Turns speaker sound on and off.

 

 

Media Control Keys

a Open and close disc

a

b

d

 

tray(s)

 

 

c

b Record

 

 

 

 

 

c

Play or pause

 

 

 

d

Stop

 

 

 

e

Skip to the previous

 

 

 

 

track

 

 

 

f

Skip to the next track

 

 

 

 

 

a

e

f

 

 

 

NOTE: The number, location, and labeling of buttons vary by keyboard model.

Using the Keyboard 13

A B C D E F G H

Figure

 

 

 

Key

Icon

Feature

Description

 

 

 

 

A

 

Internet

Connects you to a customizable Web page filled with local weather, news, sports,

 

 

 

 

and financial information. Can be reconfigured to open any site or software

 

 

 

program.

B

 

Help

Takes you to the Help and Support Center.

 

 

 

 

 

C

 

Search

Opens a Web site that helps you locate information on the Internet. Can be

 

 

 

 

reconfigured to open any site or software program.

 

 

 

 

D

 

E-Mail

Starts your e-mail program. Can be reconfigured to open any site or software

 

 

 

 

program.

 

 

 

 

E

 

Offers

Launches an online community experience with chat, discussion boards, clubs, and

 

 

 

more. Can be reconfigured to open any site or software program.

 

 

 

 

F

 

Entertainment

Connects you to the world of entertainment, featuring music downloads, streaming

 

 

 

video, Webcasts, entertainment news, and reviews.

 

 

 

 

G

 

My Presario

Takes you to the My Presario Club Web site, featuring a variety of discounts,

 

 

 

 

promotions, and how-to information.

 

 

 

 

H

 

Shopping

Provides an instant connection to your PC store. Can be reconfigured to open any site

 

 

 

or software program.

 

 

 

 

14 Getting Started Guide

HP Compaq Presario SA4000T, Compaq Presario SA4000Z, Compaq Presario SR1102BD, Compaq Presario SR1103WM, Compaq Presario SR1110NX Getting Started Guide

A

B

C

D

E

F G

H

K

connect

search

e-mail

 

club

 

 

 

Figure

 

 

 

key

Icon

Feature

Description

 

 

 

 

A

 

Standby

Puts PC into power-saving mode (screen is blank but PC is still on). To

 

 

 

 

make screen reappear, press the Esc key, or press standby again. May

 

 

 

take 10–30 seconds before screen reappears.

 

 

 

 

B

 

Connect

Goes to a Web site. Can be reconfigured to open any site or software

 

 

 

 

program.

 

 

 

 

C

 

Search

Opens a Web site that helps you locate information on the Internet.

 

 

 

 

Can be reconfigured to open any site or software program.

 

 

 

 

D

 

E-Mail

Starts your e-mail program. Can be reconfigured to open any site or

 

 

 

 

software program.

 

 

 

 

E

 

Compaq

Links to Compaq Web site.

 

 

 

 

 

F

 

Help

Opens the Help and Support Center.

 

 

 

 

 

G

 

Calculator

Opens the calculator. Can be reconfigured.

 

 

 

 

 

H

 

Volume

Adjusts volume.

 

 

 

 

 

K

 

Mute

Mutes sound.

 

 

 

 

 

Using the Keyboard 15

Customizing the Buttons

You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites:

1Click Start on the taskbar.

2Choose Control Panel.

3Click Printers and Other Hardware, if it is present.

4Double-click Keyboard.

5On the Buttons tab, double-click the button you want to change.

6For the Button configuration, click the down-arrow to the right of the list and choose the button capability, such as Simple web page with label.

7Enter a display label and the address information. For a Web page, enter the URL.

8Click OK.

9On the Buttons tab, click Apply.

10Repeat steps 5 through 9 for each button you want to customize.

11Click OK to finish.

NOTE: Clicking the Restore Defaults button on the Button tab restores all of the

Internet buttons to the factory settings.

16 Getting Started Guide

Getting Help

Recovering from Software Problems

The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it by restarting the PC, using System Restore, or using other methods including the system recovery programs.

You need recovery discs (CDs or DVDs) for some repairs that use the Compaq Application Recovery program or the Compaq System Recovery programs. Now is a good time to make your recovery discs.

For instructions on making recovery discs, repairing and recovering your software, and more information, refer to the Warranty and Support Guide that came with your PC.

Using the Onscreen Help and Support

Center

Information about your PC is in the onscreen Help and Support Center (select models only). Here you can find links to driver updates, access to technical support options, and information about commonly asked questions.

To open the Help and Support Center:

1Press the Help button (select models only) on your keyboard.

Or

Click Start on the taskbar and choose Help and Support.

2Click Presario PC help.

Getting Help 17

Using Instant Support

When you need assistance to solve a PC-related problem, use Instant Support (select models only). With Instant Support you can run tests or submit a problem for help over the Internet. When you submit a problem, you communicate over the Internet with a Support analyst who works with you on solving the problem.

To start Instant Support:

1Click Start on the taskbar.

2Click Help and Support.

3Click Connect to Customer Support.

4Click Start a New Request.

5Follow the onscreen instructions to run a test or submit a problem. (Your PC must be connected to the Internet to submit a request.)

Using Compaq Connections

Compaq Connections (select models only) is an Internet-based service that brings you important information for your PC:

Product notices

System updates

Tips

Special offers for your PC

Messages arrive while you’re connected to the Internet and may display an alert or a notice on your desktop. View messages as they arrive or read them later.

Most Support updates delivered by Compaq Connections messages are also available to you through the Support Web site under the information for your PC model.

Getting Messages

After you view or close a message, it will not automatically display again.

To read a previously received message, open Compaq Connections:

1Click Start on the taskbar.

2Chose All Programs.

3Choose PC Help & Tools.

4Choose Compaq Connections.

5Click Compaq Connections again.

Compaq Connections opens and lists the message titles. To read a message, double-click the message title in the window. You can close this window, and Compaq Connections remains active.

18 Getting Started Guide

Turning Off Messages

NOTE: You cannot receive Compaq Connections messages, including important Support messages that may be critical to the operation of your PC, while the service is off.

To turn off the Compaq Connections Service:

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tools.

4Choose Compaq Connections.

5Click Disable Compaq Connections. The service is turned off until you re-enable it.

Re-enabling Messages

When you re-enable the Compaq Connections Service, the service runs whenever you are connected to the Internet, and you automatically receive messages as they become available.

To turn on the service:

Double-click the Re-enable Compaq Connections icon on the desktop.

Or

1Click Start on the taskbar.

2Choose All Programs.

3Choose PC Help & Tools.

4Choose Compaq Connections.

5Click Re-enable Compaq Connections.

Finding Online Guides

You can find online guides and information for your PC.

To view online manuals for your PC, go to the Support Web address listed in

the Warranty and Support Guide and search for your product name and number. The product number is on the lower front of the PC chassis or is inside the CD storage area.

NOTE: Online manuals are associated with specific PC model numbers. Some models do not have online manuals.

Getting Help 19

Finding Web Sites about your PC

Use the Web site addresses listed in the Warranty and Support Guide for:

Information about your PC.

Your technical support needs.

Type these Web site addresses into the address box of your Internet browser, and then press the Enter key on your keyboard.

Finding More Help

If you need additional help, see the Warranty and Support Guide that came with your PC.

20 Getting Started Guide

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