Compaq Evo
D310
Micro Desktop
upgrade guide
www.hp.com/go/support
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Compaq™, the Compaq logo™, and Evo™ are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and other countries.
Adobe , Acrobat and Acrobat Reader™ are trademarks or registered trademarks of Adobe Systems Incorporated.
Microsoft, MS-DOS, Windows and Windows NT are U.S registered trademarks of Microsoft Corporation.
HP France
Business Desktop Division
38053 Grenoble Cedex 9
France
©2002 Compaq Information Technologies, L.P.
©2002 Hewlett-Packard Company
Important Ergonomic Information
Improper and prolonged use of keyboards and input devices are among those tasks associated with repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience discomfort or pains while using any computing equipment, discontinue use immediately and consult your physician as soon as possible.
Your comfort and safety are our primary concern. Consequently, we strongly recommend that you read HP’s ergonomic information before using your PC. For detailed information, refer to HP’s online version of “Working in Comfort” which is preloaded on your HP PC’s hard disk or visit HP’s Working in Comfort Web site at: www.hp.com/ergo/.
Information Roadmap
Use the 
icon in Acrobat Reader to search for information in this PDF.
The following types of information are available for Business PCs:
Installing, Configuring, Upgrading
See the Upgrade Guide (this document) or the Service Handbook Chapter.
The Upgrade Guide will help you upgrade and replace components in your Business PC, including the hard drive, memory, battery, power supply, and optical drives. More information is available on the HP support web site (www.hp.com/go/support).
The Service Handbook Chapter, available in PDF format on the support web site (www.hp.com/go/support), provides information on:
•Business PC configurations
•Replacement parts
•Available accessories.
Troubleshooting
See the Troubleshooting Guide.
The Troubleshooting Guide will help you solve problems with your Business PC. It is available in PDF format on the HP support web site (www.hp.com/go/support). The Troubleshooting Guide will help you:
•Find out what to do first if you encounter a problem with your computer
•Identify the problem area and provide a possible solution
•Find further service and support if you still can’t solve the problem
•Collect relevant information on your computer before contacting support.
Technical Reference
See the Technical Reference Manual.
The Technical Reference Manual, available in PDF format on the support web site (www.hp.com/go/support), provides information on:
•Your computer’s hardware components
•The drivers, software and BIOS used in your computer.
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Discover and use your product
See the Quick Start card and Quick User’s Guide.
The Quick Start card provided with your Business PC will help you:
•Set up and begin using your Business PC for the first time
•Upgrade and replace components in your Business PC, including the hard drive, processor memory, add-on cards and optical drives. More information is available on the support web site (www.hp.com/go/support).
•Find out where to get more information.
The Quick User’s Guide provided with your Business PC includes basic troubleshooting information, technical specifications, warranty and legal information.
Your computer’s online information
Your computer may contain online help information on the hard disk, such as:
•Troubleshooting and how to use HP Instant Support
•Linking to useful web sites.
If your computer is running Windows XP then you can access the Help and Support Center (HSC) via the Start menu. HSC is an application which centralizes help topics, tutorials, troubleshooting etc.
Information on the hp support web site
Refer to the support web site (www.hp.com/go/support) for a wide range of information, including:
•Downloadable documentation
•Service and support options
•The latest BIOS, drivers and utilities
•Answers to Frequently Asked Questions.
System recovery cd-roms
Used for a full system recovery or alternative OS installation. Includes instructions on how to recover your preloaded software including operating system, drivers and utilities.
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Finding Information
Use the following table to determine where to locate particular types of information:
Type of Information |
Location |
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|
• |
Support phone numbers |
Quick User’s Guide |
• Technical support contact information |
|
|
• |
Warranty information |
|
|
|
|
• |
How to set up your computer |
Quick Start Card (details) |
|
|
Quick User’s Guide (general information) |
|
|
|
• |
Operation of your computer |
Operating system and application manuals |
|
|
|
• |
Diagrams and detailed instructions on installing add-on devices |
Upgrade Guide |
• Internal wire connections for adding hard drives, CD-ROM, etc. |
|
|
• Memory expansion and replacing devices |
|
|
|
|
|
• |
LAN configuration |
Technical Reference Manual |
• |
LAN controller |
|
|
|
|
• |
Identifying the problem |
Troubleshooting Guide |
• |
Information on errors |
|
• |
Problem solving |
|
• |
Troubleshooting |
|
|
|
|
• |
Parts list |
Service Handbook Chapter |
• |
Accessories list |
|
|
|
|
• |
BIOS |
Technical Reference Manual |
• |
Connectors |
|
• |
IRQ |
|
• |
POST setup |
|
• |
Specifications |
|
• |
System board layout |
|
• |
Technical diagrams |
|
• |
Beep codes |
|
|
|
|
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Important Safety Information
For your safety, never remove the PC’s cover without first removing the power cord and any connection to a telecommunications network. Always replace the cover before switching the PC on again.
For your safety, always connect equipment to a grounded electrical wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with the equipment, or one in compliance with your national safety standards. The equipment can be disconnected from the power by removing the power cord from the power outlet. This means the equipment must be located close to an easily accessible electrical outlet.
To avoid electric shock, do not open the Power Supply Unit. There are no serviceable parts inside. For your safety, only replace with a Power Supply Unit provided by HP Support Services. Ensure that the electrical power requirements of your PC (refer to the label on the Power Supply Unit) can be suitably provided by your electrical installation.
There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble or burn an old battery. Only replace the battery with the same or equivalent type, as recommended by the manufacturer. The battery in this PC is a lithium battery that does not contain any heavy metals. Nevertheless, in order to protect the environment, do not dispose of batteries in household waste. Please return used batteries either to the shop from which you bought them, or to the dealer from whom you purchased your PC, or to HP, so that they can either be recycled or disposed of in the correct way. Returned used batteries will be accepted free of charge.
Do not attempt to connect this product to the phone line during a lightning storm. Never install telephone jacks in wet locations unless the telephone line has been disconnected at the network interface. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. Avoid using a telephone (other than a cordless type) during a lightning storm. There may be a risk from lightning. Do not use the telephone to report a gas leak in the vicinity of the leak. Never touch or remove the communications board without first removing the connection to the telephone network. Use minimum Nº 26 AWG wire for telephone cable.
Warning: some parts inside the computer may be hot. Please wait for them to cool down before touching them.
Choosing a Comfortable Workspace
Choose a workspace for your computer near a grounded electrical wall socket. If your monitor has a tiltswivel base, attach it to the monitor as described in the monitor manual. Position the monitor on your desk. Position the computer to allow proper ventilation and access to the cables.
WARNING If you are in doubt that you can lift the equipment safely, do not try to move it without help.
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Table of Contents
Upgrading and replacing hardware . . . . . . . . . . . . . . 9
Removing and replacing the pc’s cover . . . . . . . . . . . . . . 10
Inside the Evo D310 Micro Desktop . . . . . . . . . . . . . . . . 11
Upgrading or replacing memory . . . . . . . . . . . . . . . . . . . 12
System board cables and connectors . . . . . . . . . . . . . . . 13
Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing optical drives . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Configuring an IDE device after installation . . . . . . . . . . 17
Replacing the floppy disk drive . . . . . . . . . . . . . . . . . . . . 18
Installing or replacing an AGP or PCI accessory card . . . 20
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . 23
Replacing the power supply unit . . . . . . . . . . . . . . . . . . . 25
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
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Upgrading and replacing hardware
This manual describes how to:
•Upgrade hardware components
•Replace faulty components.
If you want to find out about available accessories for your PC, refer to the following accessoriesWeb sites:
•www.hp.com/go/pcaccessories
•www.compaq.com/products/desktops/options/index.html.
Important - before you start
Read this section before installing any components in your PC.
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