HP Compaq nc4010 Maintenance and Service Guide

5 (1)

Maintenance and Service

Guide

HP Compaq Business Notebook nc4010

Document Part Number: 310030-004

July 2006

This troubleshooting reference is used for maintaining and servicing the notebook. The guide provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures.

© Copyright 2003-2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq Business Notebook nc4010

Fourth Edition: July 2006

First Edition: May 2003

Document Part Number: 310030-004

Contents

1 Product Description

1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–7

1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.6 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

2 Troubleshooting

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–2 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–3 Selecting from the Security Menu . . . . . . . . . . . . . . 2–4 Selecting from the Advanced Menu . . . . . . . . . . . . . 2–5 Obtaining, Saving, or Printing

Configuration Information . . . . . . . . . . . . . . . . . . . . 2–7 Obtaining, Saving, or Printing Diagnostic

Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Maintenance and Service Guide

iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–9

3.4 Port Replicators and Mass Storage Devices . . . . . . 3–11

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1 4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2 Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2 Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2 4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4 4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv

Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3 5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4 5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10 5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11 5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–14 5.7 LED Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.8 Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21 5.9 TPM Security Module. . . . . . . . . . . . . . . . . . . . . . . 5–26 5.10 Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.11 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28 5.12 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30 5.13 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35 5.14 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–38 5.15 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–43 5.16 Bluetooth Wireless Device. . . . . . . . . . . . . . . . . . 5–47 5.17 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49 5.18 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53 5.19 Speaker/Microphone . . . . . . . . . . . . . . . . . . . . . . 5–54 5.20 Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55 5.21 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–57 5.22 Modem Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–60

Maintenance and Service Guide

v

Contents

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

vi

Maintenance and Service Guide

1

Product Description

The HP Compaq Notebook nc4010 Series of personal notebooks offer advanced modularity, Intel® Pentium®-M processors with 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support.

HP Compaq Notebook nc4010 Series

Maintenance and Service Guide

1–1

Product Description

1.1 Models

Notebook models are shown in Tables 1-1 and 1-2.

Table 1-1

HP Compaq Notebook nc4010

Model Naming Conventions

Key

Cnc4010

UP

 

160

X2

60

 

N

 

G

 

T

51

 

P

1

 

2

 

3

4

5

 

6

 

7

 

8

9

 

10

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Key

 

Description

 

 

Options

 

 

 

 

 

 

 

 

 

 

 

 

 

1

 

Brand/Series designator

C = Compaq

 

 

nc4010 = nc4010

 

 

 

 

 

 

 

 

 

 

 

2

 

Processor type

 

 

UP = Intel Pentium-M

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

3

 

Processor speed

 

170 = 1.7 GHz

 

 

140 = 1.4 GHz

 

 

 

 

 

 

 

 

160 = 1.6 GHz

 

 

130 = 1.3 GHz

 

 

 

 

 

 

 

 

150 = 1.5 GHz

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

4

 

Display type/

 

 

X = XGA

 

 

 

 

2 = 12.x in

 

 

 

size/resolution

 

 

(1024 × 768)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5

 

Hard drive size

 

 

80 = 80 GB

 

 

40 = 40 GB

 

 

 

 

 

 

 

 

60 = 60 GB

 

 

30 = 30 GB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1–2

Maintenance and Service Guide

Product Description

Table 1-1

HP Compaq Notebook nc4010

Model Naming Conventions (Continued)

6

Optical drive designator

N = None

 

 

 

 

 

7

Integrated communication/

G = Combination

i = 802.11b +

 

wireless device

modem and

Bluetooth®

 

 

GB NIC

j = 802.11g +

 

 

 

Bluetooth

 

 

 

k = 802.11a/b +

 

 

 

Bluetooth

 

 

 

m = 802.11a/b/g +

 

 

 

Bluetooth

 

 

 

p = Bluetooth

 

 

 

N = none

 

 

 

 

8

TPM Security Module

T = included

 

 

 

 

 

9

RAM

51 = 512 MB

25 = 256 MB

 

 

 

 

10

Operating system

P = Microsoft® Windows® XP Pro

 

 

 

 

Maintenance and Service Guide

1–3

Product Description

Table 1-2

HP Compaq Notebook nc4010 Models

All HP Compaq Notebook nc4010 models feature:

Dual-point pointing device (TouchPad and pointing stick)

6-cell, 4.0-wH lithium ion (Li-Ion) battery pack

3-year warranty on parts and labor

Cnc4010

UP

160

 

X2

40

 

N

 

Gm

25

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Korea

PB694PA AB1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

170

 

X2

60

 

N

 

Gi

T

51

 

P

 

 

 

 

 

 

 

 

 

 

 

 

 

United States

PA742AA ABA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

170

 

X2

60

 

N

 

Gm

51

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

French Canada

PA741AA ABC

United States

 

PA741AA ABA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

160

 

X2

40

 

N

 

GN

51

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

French Canada

DV103U ABC

 

United States

 

DV103U ABA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

170

 

X2

60

 

N

 

Gi

T

51

 

P

 

 

 

 

 

 

 

 

 

 

 

 

 

United States

DY888AA ABA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

150

 

X2

30

 

N

 

Gp

25

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Saudi Arabia

DY886AA ABV

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

170

 

X2

60

 

N

 

Gm

T

51

 

P

 

 

 

 

 

 

 

 

 

 

 

 

French Canada

DY884AA ABC

United States

 

DY884AA ABA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

160

 

X2

40

 

N

 

Gk

51

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Saudi Arabia

DY883AA ABV

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

150

 

X2

30

 

N

 

GN

25

P

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Australia

DY887AA ABG

Korea

 

 

 

DY887AA AB1

 

Hong Kong

DY887AA AB5

People’s

 

DY887AA AB2

 

India

DY887AA ACJ

 

Republic of

 

 

 

 

 

France

DG989A ABF

 

China

 

 

 

 

 

 

 

 

Taiwan

 

 

 

DY887AA AB0

 

Japan

DY887AA ABJ

 

 

 

 

 

 

Thailand

 

DY887AA AKL

 

Japan (English)

DY887AA ACF

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1–4

Maintenance and Service Guide

Product Description

Table 1-2

HP Compaq Notebook nc4010 Models (Continued)

Cnc4010

UP

150

X2

30

 

N

Gp

25

P

 

 

 

 

 

 

 

 

 

 

 

Belgium

DY886AA UUG

The Netherlands

DY886AA ABH

Czech Republic

DY886AA AKB

Norway

 

DY886AA ABN

Denmark

DY886AA ABY

Poland

 

DY886AA AKD

Europe

DY886AA ABB

Portugal

 

DY886AA AB9

France

DY886AA ABF

Russia

 

DY886AA ACB

Germany

DY886AA ABD

Slovenia

 

DY866AA AKN

Greece

DY866AA AB7

Spain

 

 

DY886AA ABE

Hungary

DY886AA AKC

Sweden/Finland

DY886AA AK8

Iceland

DY886AA A2M

Switzerland

 

DY886AA UUZ

Israel

DY886AA ABT

Turkey

 

 

DY886AA AB8

Italy

DY886AA ABZ

United Kingdom

DY886AA ABU

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

160

X2

40

 

N

Gk

51

P

 

 

 

 

 

 

 

 

 

 

 

Belgium

DY883AA UUG

Norway

 

DY883AA ABN

Czech Republic

DY883AA AKB

Poland

 

DY883AA AKD

Denmark

DY883AA ABY

Portugal

 

DY883AA AB9

Europe

DY883AA ABB

Russia

 

DY883AA ACB

France

DY883AA ABF

Slovenia

 

DY883AA AKN

Germany

DY883AA ABD

Spain

 

 

DY883AA ABE

Greece

DY883AA AB7

Sweden/Finland

DY883AA AK8

Iceland

DY883AA A2M

DY883AA UUZ

Switzerland

 

Israel

DY883AA ABT

 

DY883AA AB8

Turkey

 

 

Italy

DY883AA ABZ

 

 

DY883AA ABU

United Kingdom

The Netherlands

DY883AA ABH

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Maintenance and Service Guide

1–5

Product Description

Table 1-2

HP Compaq Notebook nc4010 Models (Continued)

Cnc4010

UP

160

X2

40

 

N

 

Gm

51

P

 

 

 

 

 

 

 

 

 

 

 

 

 

United States

DY882AA ABA

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cnc4010

UP

160

X2

40

 

N

 

GN

51

P

 

 

 

 

 

 

 

 

 

 

 

Asia Pacific

DY881AA UUF

Latin America

DY881AA ABM

Australia

DY881AA ABG

The Netherlands

DY881AA ABH

Belgium

DY881AA UUG

Norway

 

DY881AA ABN

Brazil

DY881AA AC4

People’s

 

DY881AA AB2

Czech Republic

DY881AA AKB

Republic of

 

 

 

 

Denmark

DY881AA ABY

China

 

 

 

 

Poland

 

DY881AA DKD

Europe

DY881AA ABB

 

Portugal

 

DY881AA AB9

France

DY881AA ABF

 

Russia

 

DY881AA ACB

French Canada

DY881AA ABC

 

Saudi Arabia

 

DY881AA ABV

Germany

DY881AA ABD

 

Slovenia

 

DY881AA AKN

Greece

DY881AA AB7

 

Spain

 

 

 

DY881AA ABE

Hong Kong

DY881AA AB5

 

 

 

Sweden/Finland

DY881AA AK8

Hungary

DY881AA AKC

Switzerland

 

DY881AA UUZ

Iceland

DY881AA A2M

 

Taiwan

 

DY881AA AB0

India

DY881AA ACJ

 

Thailand

 

DY881AA AKL

Israel

DY881AA ABT

 

Turkey

 

 

 

DY881AA AB9

Italy

DY881AA ABZ

 

 

 

United Kingdom

DY881AA ABU

Japan

DY881AA ABJ

United States

 

DY881AA ABA

Japan (English)

DY881AA ACF

 

 

 

 

 

 

 

 

 

Korea

DY881AA AB1

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

1–6

Maintenance and Service Guide

Product Description

1.2Features

Intel Pentium-M 1.7-, 1.6-, 1.5-, 1.4-, or 1.3-GHz processor with 400-MHz processor side bus and 1024-KB L2 cache, varying by notebook model

12.1-inch XGA (1024 × 768) TFT display with over 16.7 million colors, varying by notebook model

ATI MOBILITY RADEON graphics with user selectable 32or 64-MB DDR synchronous DRAM (SDRAM)

80-, 60-, 40-, or 30-GB high-capacity hard drive, varying by notebook model

256-MB high-performance SDRAM, expandable to 1.0 GB

Microsoft® Windows® XP Pro, varying by notebook model

Full-size Windows 98 keyboard with dual-point (TouchPad and pointing stick) pointing device

56-Kbps V.92 modem integrated on the system board

Integrated Secure Digital (SD) slot

Integrated wireless support of 802.11a/b/g and Bluetooth® devices

Integrated support for ISDN

Support for Trusted Platform Module (TPM) based security [Also called Trusted Computing Group (TCG) module]

Support for one Type I or II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards

Support for integrated Smart Card Reader in the PC Card slot

External 65-W AC adapter with power cord

6-cell Li-Ion battery pack

PremierSound 16-bit sound

Maintenance and Service Guide

1–7

Product Description

Support for the following drives through the optional Advanced or Common Port Replicators or the

USB MultiBay cradle:

1.44-MB Diskette Drive

24X Max CD-ROM Drive

8X Max CD-RW Drive

8X Max DVD-ROM Drive

8X Max DVD/CD-RW Combo Drive

Slots

One Type II PC Card

Secure Digital (SD)

Jacks

Microphone in

RJ-11 (modem)

RJ-45 (NIC)

Ports

Infrared

Connectors

External monitor

DC power

S-Video TV-out

Docking

Travel battery

USB

1–8

Maintenance and Service Guide

Product Description

1.3 Clearing a Password

If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS:

1.Prepare the notebook for disassembly (refer to Chapter 5, in section “Preparing the Notebook for Disassembly” for more information).

2.Remove the real time clock (RTC) battery (refer to Chapter 5, in section “ RTC Battery”).

3.Wait approximately five minutes.

4.Replace the RTC battery and reassemble the notebook.

5.Connect AC power to the notebook. Do not reinsert any battery packs at this time.

6.Turn on the notebook.

All passwords and all CMOS settings are cleared.

1.4 Power Management

The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting level of performance

Battery calibration

Display lid switch standby/resume

Power/standby button

Advanced Configuration and Power Management (ACP) compliance

Maintenance and Service Guide

1–9

Product Description

1.5 External Components

The external components on the front and right side of the notebook are shown below and described in Table 1-3.

.

Front and Right-Side Components

Table 1-3

Front and Right-Side Components

Item

Component

Function

 

 

 

1

Microphone jack

Inputs single-channel sound.

 

 

 

2

Wireless light

On: The Mini PCI wireless LAN card and/or

 

 

Bluetooth are on.

 

 

Off: The Mini PCI wireless LAN card and

 

 

Bluetooth are off.

 

 

 

3

Power/standby light

On: Power is turned on.

 

 

Blinking: Notebook is in Standby.

 

 

 

1–10

Maintenance and Service Guide

Product Description

Table 1-3

Front and Right-Side Components (Continued)

Item

Component

Function

 

 

 

4

Battery light

On: A battery pack is charging.

 

 

Blinking: A battery pack that is the only

 

 

available power source has reached a

 

 

low-battery condition. When the battery

 

 

reaches a critical low-battery condition, the

 

 

battery light begins blinking more quickly.

 

 

 

5

Display release latch

Opens the notebook.

 

 

 

6

Security cable slot

Attaches an optional security cable to the

 

 

notebook.

 

 

The purpose of security solutions is

 

 

to act as a deterrent. These

 

 

solutions do not prevent the product

 

 

from being mishandled or stolen.

 

 

 

7

Hard drive bay

Holds the primary hard drive.

 

 

 

8

Exhaust vent

Enables airflow to cool internal components.

Ä To prevent overheating, do not obstruct vents. Using the notebook on a soft surface, such as a pillow, blanket, rug, or thick clothing can block airflow.

Maintenance and Service Guide

1–11

Product Description

The notebook rear and left-side components are shown below and described in Table 1-4.

Rear and Left-Side Components

Table 1-4

Rear and Left-Side Components

Item

Component

Function

 

 

 

1

Exhaust vent

Enables airflow to cool internal components.

 

 

Ä To prevent overheating, do not

 

 

obstruct vents. Using the notebook

 

 

on a soft surface, such as a pillow,

 

 

blanket, rug, or thick clothing can

 

 

block airflow.

 

 

 

2

S-Video-out connector

Connects an optional S-Video device, such

 

 

as a television, VCR, camcorder, overhead

 

 

projector, or video capture card.

 

 

 

3

External monitor

Connects an optional external monitor or

 

connector

overhead projector.

 

 

 

1–12

Maintenance and Service Guide

Product Description

Table 1-4

Rear and Left-Side Components (Continued)

Item

Component

Function

 

 

 

4

USB connectors (2)

Connect USB 1.1- and 2.0-compliant devices

 

 

to the notebook using a standard USB cable.

 

 

The right connector also functions as a

 

 

self-powered USB connector and allows an

 

 

optional External MultiBay to be connected

 

 

to the notebook using the External

 

 

MultiBay-Powered USB cable.

 

 

 

5

DC power connector

Connects an AC adapter or an optional

 

 

Automobile power adapter/charger, aircraft

 

 

power adapter, or DC cable.

 

 

 

6

RJ-45 network jack

Connects a network cable.

 

 

 

7

RJ-11 modem jack

Connects a modem cable.

 

 

 

8

Infrared port

Links another IrDA-compliant device for

 

 

wireless communication.

 

 

 

9

PC Card eject button

Ejects an optional PC Card from the

 

 

PC Card slot.

 

 

 

10

PC Card slot

Supports optional Type I or Type II 32-bit

 

 

(CardBus) or 16-bit PC Cards. The PC Card

 

 

slot also supports an optional Smart Card

 

 

Reader.

 

 

 

11

Secure Digital (SD) slot

Supports SD Memory Cards and MultiMedia

 

 

Cards.

 

 

 

12

Audio line-out jack

Connects optional powered stereo speakers,

 

 

headphones, headset, or television audio.

 

 

 

13

Microphone input jack

Connects an optional monaural microphone.

 

 

 

14

Speaker

Produces system sound.

 

 

 

Maintenance and Service Guide

1–13

HP Compaq nc4010 Maintenance and Service Guide

Product Description

The notebook keyboard components are shown below and described in Table 1-5.

Keyboard Components

 

 

Table 1-5

 

 

Keyboard Components

 

 

 

Item

Component

Function

 

 

 

1

Fn key

Executes frequently used system functions

 

 

when pressed in combination with another key.

 

 

 

2

Caps lock key

On: Caps lock is on.

 

 

 

3

F1 through F12

Execute frequently used system functions when

 

function keys

pressed in combination with the Fn key.

 

 

 

4

Num lock key

On: Num lock is on and the internal keypad is

 

 

enabled.

 

 

 

1–14

Maintenance and Service Guide

Product Description

Table 1-5

Keyboard Components (Continued)

Item

Component

Function

 

 

 

5

Internal keypad

Converts keys to numeric keypad.

 

 

 

6

Cursor control keys

Move the cursor around the screen.

 

 

 

7

Windows

Displays shortcut menu for items beneath the

 

applications key

pointer.

 

 

 

8

Windows logo key

Displays the Windows Start menu.

 

 

 

Maintenance and Service Guide

1–15

Product Description

The notebook top components are shown below and described in Table 1-6.

Top Components

Table 1-6

Top Components

Item

Component

Function

 

 

 

1

Display lid switch

Secures the display when it is closed.

 

 

 

2

Hard drive activity light

On: The hard drive is being accessed.

 

 

 

3

Num lock light

On: Num lock is on or the embedded

 

 

numeric keypad is enabled.

 

 

 

4

Quick Launch

Enable you to access common functions with

 

buttons (3)

a single keystroke.

 

 

 

1–16

Maintenance and Service Guide

Product Description

Table 1-6

Top Components (Continued)

Item

Component

Function

 

 

 

5

Power button

When the notebook is:

 

 

Off, press and release to turn on the

 

 

notebook.

 

 

In Standby, press and release to exit

 

 

Standby.

 

 

In Hibernation, press and release to exit

 

 

Hibernation. If the system has stopped

 

 

responding and Windows shutdown

 

 

procedures cannot be used, press

 

 

and hold for 5 seconds to turn off the

 

 

notebook.

 

 

 

6

Mute button

Mutes system volume.

 

 

 

7

Volume buttons (2)

Adjust the system volume.

 

 

 

8

Caps lock light

On: Caps lock is on.

 

 

 

9

Scroll lock light

On: Scroll lock is on.

 

 

 

10

Pointing stick

Moves the pointer and selects or activates

 

 

items on the screen.

 

 

 

11

Pointing stick buttons

Function like the left and right buttons on an

 

 

external mouse.

 

 

 

12

TouchPad

Moves the pointer and selects or activates

 

 

items on the screen. Can be set to perform

 

 

other mouse functions, such as scrolling and

 

 

double-clicking.

 

 

 

13

TouchPad buttons

Function like the left and right buttons on an

 

 

external mouse.

 

 

 

Maintenance and Service Guide

1–17

Product Description

The external components on the bottom of the notebook are shown below and described in Table 1-7.

Bottom Components

Table 1-7

Bottom Components

Item

Component

Function

 

 

 

1

Hard drive bay

Supports the primary hard drive.

 

 

The hard drive is secured to the

 

 

notebook by one screw.

 

 

 

2

Hard drive retention screw

Secures the hard drive to the

 

 

notebook.

 

 

 

1–18

Maintenance and Service Guide

Product Description

Table 1-7

Bottom Components (Continued)

Item

Component

Function

 

 

 

3

Intake vents

Enable airflow to cool internal

 

 

components.

 

 

Ä To prevent overheating,

 

 

do not obstruct vents.

 

 

Using the notebook on a

 

 

soft surface, such as a

 

 

pillow, blanket, rug, or

 

 

thick clothing can block

 

 

airflow.

 

 

 

4

Travel battery connector

Connects the optional travel

 

 

battery bay. The travel battery

 

 

connector has a plastic cover that

 

 

must be opened before connecting

 

 

the travel battery bay.

 

 

 

5

Docking connector

Connects the notebook to an

 

 

optional port replicator.

 

 

 

6

Mini PCI compartment

Holds an optional wireless LAN or

 

 

ISDN device.

Ä To prevent your notebook from operating improperly and a warning message from being displayed, install only an authorized Mini PCI device in your notebook. The FCC does not allow unauthorized Mini PCI devices to be used in this notebook. If a warning message is displayed after you install a Mini PCI device, remove the device and contact your HP Customer Care Center.

Maintenance and Service Guide

1–19

Product Description

Table 1-7

Bottom Components (Continued)

Item

Component

Function

 

 

 

7

Memory expansion

Contains 1 memory expansion slot

 

compartment

for optional memory modules.

 

 

 

8

Battery release latch

Releases the primary battery pack

 

 

from the battery bay.

 

 

 

9

Battery bay

Holds the primary battery pack.

 

 

 

1–20

Maintenance and Service Guide

Product Description

1.6 Design Overview

This section presents a design overview of key parts and features of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,” to identify replacement parts, and Chapter 5, “Removal and Replacement Procedures,” for disassembly steps. The system board provides the following device connections:

Memory module

Hard drive

Display

Keyboard, TouchPad, and pointing stick

Audio

Intel Pentium-M processors

Fan

PC Card

Smart Card Reader

Modem, NIC, ISDN, and wireless devices

TPM security module

The notebook uses an electrical fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software applications. Exhaust air is displaced through the ventilation grill located on the left side of the notebook.

ÄCAUTION: To properly ventilate the notebook, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the notebook.

Maintenance and Service Guide

1–21

2

Troubleshooting

ÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are

detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

Maintenance and Service Guide

2–1

Troubleshooting

2.1Computer Setup and Diagnostics Utilities

The notebook features two system management utilities:

Computer Setup—A system information and customization utility that can be used even when your operating system is not working or will not load. This utility includes settings that are not available in Microsoft Windows.

Diagnostics for Windows—A system information and diagnostic utility that is used within the Windows operating system. Use this utility whenever possible to:

Display system information.

Test system components.

Troubleshoot a device configuration problem in Windows XP Professional or Windows XP Home.

It is not necessary to configure a device connected to a USB connector on the notebook or to an optional HP Port Replicator.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, or Advanced menus:

1.Turn on or restart the notebook. Press F10 while the

F10 = ROM-Based Setup message is displayed in the lower left corner of the screen.

To change the language, press F2.

To view navigation information, press F1.

To return to the Computer Setup menu, press esc.

2.Select the File, Security, or Advanced menu.

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Maintenance and Service Guide

Troubleshooting

3.To close Computer Setup and restart the notebook:

Select File > Save Changes and Exit and press enter.

or

Select File > Ignore Changes and Exit and press enter.

4.When you are prompted to confirm your action, press F10.

Selecting from the File Menu

 

Table 2-1

 

File Menu

 

 

Select

To Do This

 

 

System Information

View identification information about the

 

notebook, a Port Replicator, and any battery

 

packs in the system.

 

View specification information about the

 

processor, memory and cache size, and

 

system ROM.

 

 

Save to Floppy

Save system configuration settings to a diskette.

 

 

Restore from Floppy

Restore system configuration settings from a

 

diskette.

 

 

Restore Defaults

Replace configuration settings in Computer

 

Setup with factory default settings. Identification

 

information is retained.

 

 

Ignore Changes and Exit

Cancel changes entered during the current

 

session, then exit and restart the notebook.

 

 

Save Changes and Exit

Save changes entered during the current

 

session, then exit and restart the notebook.

 

 

Maintenance and Service Guide

2–3

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