GE GFW550SSNWW User Manual

WASHERS
	SAFETY INFORMATION. . . . . . . . . .	.3
	USING THE WASHER
	Getting Started . . . . . . . . . . . . . . . . . . . . . .	5
	WiFi Connect . . . . . . . . . . . . . . . . . . . . . . . .	14
	Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
	CARE AND CLEANING . . . . . . . . . . .	16
	INSTALLATION
	INSTRUCTIONS . . . . . . . . . . . . . . . . . . . .	.18
	Reversing The Door Swing (Optional). . . . .	23
	TROUBLESHOOTING TIPS. . . . . .	27
	LIMITED WARRANTY . . . . . . . . . . . .	31
	CONSUMER SUPPORT . . . . . . . . . .	32
	Write the model and serial
	numbers here:
	Model #_________________
	Serial # _________________
	You can find them on a label
	inside the washer door.

GE is a trademark of the General Electric Company. Manufactured under trademark license.

OWNER’S MANUAL &

INSTALLATION

INSTRUCTIONS

GFW850

GFW650

GFW550

GFW510

ENGLISH/FRANÇAIS/

ESPAÑOL

0020508637A 49-3000217 Rev 2 10-19 GEA

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.

Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.

We take pride in the craftsmanship, innovation and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.

Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

2		49-3000217 Rev 2

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

		To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using
	WARNING
		your appliance, follow basic precautions, including the following:

ŶRead all instructions before using the appliance.

ŶFollow all fabric care instructions and warnings to prevent melting of garments or damage to the appliance.

ŶDO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

ŶDO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

ŶUnder certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

ŶDO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door or lid. Failure to follow these instructions may result in death or injury to persons.

ŶDO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

ŶDO NOT install or store this appliance where it will be exposed to the weather.

ŶDO NOT tamper with controls, repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out.

ŶDO NOT climb or stand on this unit.

ŶDO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

ŶUnplug the appliance or turn off the circuit breaker before servicing. Pressing the Power pad DOES NOT disconnect power.

ŶSee “ELECTRICAL REQUIREMENTS” located in the Installation Instructions for grounding instructions.

INFORMATION SAFETY

READ AND SAVE THESE INSTRUCTIONS

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SAFETY INFORMATION

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

PROPER INSTALLATION

This washer must be properly installed and located in accordance with the Installation Instructions before it is used.

ŶEnsure that the hot water hose is connected to the “H” valve and the cold water hose is connected to the “C” valve.

ŶInstall or store where it will not be exposed to temperatures below freezing or exposed to the weather, which could cause permanent damage and invalidate the warranty.

ŶProperly ground washer to conform with all governing codes and ordinances. Follow details in the Installation Instructions.

ŶEnsure washer is properly leveled and washer legs are adjusted such that unit is stable.

ŶOptional drain hose extension recommended for discharging heights from 60” - 96”.

ŶGE Appliances strongly recommends the use of factory specified parts. A list of factory hoses available for purchase are listed. These hoses are manufactured and tested to meet GE Appliances specifications.

ŶGE Appliances strongly recommends the use of new water supply hoses. Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures and water damage.

WHEN NOT IN USE

ŶTurn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

PARTS AND ACCESSORIES

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 877.959.8688 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616 or

GEAppliances.ca/en/products/parts-filters-accessories.

Part Number Accessory

WX14X10011 6 ft stainless steel washer hoses with 90° elbows; 2-pack

WH49X316 Washer drain hose extension kit WX10X10011 Tide® Washing Machine Cleaner*

PM7X2	Universal low profile washer floor tray
GFA28KITN	Stack Bracket Kit (to stack dryer on top)
GFP1528S	28” width Pedestal with drawer – White
GFP1528P	28” width Pedestal with drawer – Colors

*Tide® is a registered trademark of Procter & Gamble

READ AND SAVE THESE INSTRUCTIONS

4	49-3000217 Rev 2

Getting started

		To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
	WARNING
		INFORMATION before operating this appliance.

Throughout this manual, features and appearance may vary from your model.

Quick Start:

Step 1

Load clothes into your washer and close the door.

Step 2

If the screen is dark, press the Power pad or turn the knob to “wake up” the display.

Step 3

Turn the knob to select the desired cycle.

(cycle options vary by model)

Step 4

Open the dispenser and add detergent, bleach and fabric softener, as desired. Models with SmartDispense™ only require that you select the SmartDispense pad once the tank has been filled.

Step 5

Press Start to begin the wash cycle. The machine will weigh your clothes and add the proper amount of water. When the wash cycle is finished, the door will unlock.

Step 6

After the wash cycle is completed and the

clothes unloaded, select ULTRAFRESH VENT™ to

help eliminate the excess moisture in your washer so you can close the door.

Display and Status Lights (Features and appearance will vary)

WASHER THE USING

The display shows the approximate time remaining until the end of the cycle and the washer cycle status (Fill, Wash,

Rinse and Spin).

NOTE: The cycle time is affected by how long it takes the washer to fill. This depends on the water pressure in your home. The “smart” timer “learns” the amount of time it takes to fill your washer and adjusts the total time accordingly.

If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is more wet than usual at the end of the cycle, redistribute the load evenly in the wash tub and run a Rinse & Spin cycle.

In addition, the display will show:

	(WiFi)	Will allow your appliance to communicate with your smartphone for remote appliance monitoring,
		control and notifications. It stays lit whenever the washer is on and is connected. It will blink during the
		commissioning process or if it loses connection to the network.
	Venting	Venting will blink to indicate that you can select the ULTRAFRESH VENT feature at the end of the cycle. It
		then stays illuminated once selected until venting is complete.
	Control	The controls on the washer are locked when this icon is illuminated. You must press and hold the Control
		Lock pad to unlock the controls.
	Door	This icon will illuminate while the door is locked and will blink while the washer is in the process of pausing
		and then unlocking.
	Auto, More, Less	The SmartDispense will automatically dose detergent according to the weight and soil level of the clothes. You
	(on some models)	can adjust this feature to dose 40% MORE or40% LESS detergent or turn it OFF to manually dose detergent.
	Tank Low	Will display when the SmartDispense tank needs to be re-filled. Typically, this first lights up when there are
	(on some models)	approximately 8 - 10 loads of detergent remaining.
	Loads Left	Displays the estimated number of wash loads left for the amount of detergent in the SmartDispense tank.
	(on some models)

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USING THE WASHER

Getting started

Features and appearance will vary.

	Models:	A	C
	GFW850

	B	E	D	E
Models:	A	C
GFW650

	B	E	D	E
Models:	A	C
GFW550

	B	E	D	E
Models:	A	C
GFW510

	B	E	D	E
A	Power
	Press to “wake up” the display. If the display is active, press to put the washer into standby “OFF” mode.
	NOTE: Pressing Power does not disconnect the appliance from the power supply.
B	Start and Pause

Press to start a wash cycle. If the washer is running, pressing it once will pause the washer and unlock the door. It will take a few seconds for the door to unlock after pressing Pause. Press again to restart the wash cycle.

NOTE: If washer is paused and cycle is not restarted within 15 minutes, the current wash cycle will be cancelled.

NOTE: The washer performs automatic system checks after pressing the Start pad. Water will flow in 45 seconds or less. You may hear the door lock and unlock and the pump activate before water flows.

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Getting started

C Wash Cycles

The wash cycles are optimized for specific types of wash loads. The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections and options shown in bold are the suggested settings for that cycle. Delay Wash/Remote Start is available on all cycles.

	Wash	Items to Wash	Soil Level	Wash	Spin	Options Available
	Cycle			Temp	Selection
	Normal	Cycle for normal,	Extra Heavy	Extra Hot	Max	Prewash* or Autosoak*
		regular, or typical use	Heavy	Hot	High	Power Steam*
		for washing up to a full	Normal	Warm	Medium	Time Saver*
		load of normally soiled	Light	Cold		Extra Rinse
		cotton clothing.	Extra Light	Tap Cold		Tumble Care* or 1 Step Wash + Dry*
	Whites	Whites and household	Extra Heavy	Extra Hot	Max	Prewash* or Autosoak*
		linens.	Heavy	Hot	High	Power Steam*
			Normal	Warm	Medium	Time Saver*
			Light	Cold	Low	More Water*
			Extra Light	Tap Cold		Extra Rinse
						Tumble Care* or 1 Step Wash + Dry*
	Towels	Towels, sheets,	Extra Heavy	Hot	Max	Prewash* or Autosoak*
		pillowcases and dish	Heavy	Warm	High	Power Steam*
		rags.	Normal	Cold	Medium	Time Saver*
			Light	Tap Cold	Low	More Water*
			Extra Light			Extra Rinse
						Tumble Care* or 1 Step Wash + Dry*
	Bulky	Large coats, bed	Extra Heavy	Hot	Max	Prewash* or Autosoak*
	Bedding	spreads, mattress	Heavy	Warm	High	Power Steam*
		covers, sleeping bags,	Normal	Cold	Medium	Time Saver*
		and similar large bulky	Light	Tap Cold	Low	More Water*
		items.	Extra Light			Extra Rinse
						Tumble Care* or 1 Step Wash + Dry*
	Sanitize+	Heavily soiled colorfast	Extra Heavy	Extra Hot	Max	Prewash
	Allergen*	items with the need for	Heavy		High	Power Steam*
		sanitization.			Medium	Extra Rinse
					Low	Tumble Care* or 1 Step Wash + Dry*
	Sanitize	Heavily soiled colorfast	Extra Heavy	Extra Hot	Max	Prewash* or Autosoak*
	With Oxi*	items with the need for	Heavy		High	Extra Rinse
		sanitization.			Medium	Tumble Care
					Low

*Some cycles and options may not be available on some models.

NOTE:

The SANITIZE + Allergen cycle’s water temperatures CANNOT be changed. This cycle utilizes elevated water temperature and a longer wash cycle to kill dust mites and reduce 99% of common bacteria from fabrics. A pump purge and extended rinse is incorporated for the purpose of removing contaminants and allergens, such as pet dander.

The SANITIZE With Oxi cycle’s water temperatures CANNOT be changed. This cycle, when using an Oxi additive along with your detergent, is designed to remove 99% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using the amounts appropriate for a large heavily soiled load in a front load washer, follow the detergent and the Oxi product label instructions. The washer hot water supply connection must provide a minimum of 120°F to ensure the effectiveness of this cycle.

Only the SANITIZE + Allergen and SANITIZE With Oxi cycles have been designed to meet the requirements of sanitizing effectiveness.

WASHER THE USING

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Getting started

C Wash Cycles - Continued

The wash cycles are optimized for specific types of wash loads. The chart below will help you match the items to be washed with the best wash cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections and options shown in bold are the suggested settings for that cycle. Delay Wash/Remote Start is available on all cycles.

	Wash	Items to Wash	Soil Level	Wash	Spin	Options Available
	Cycle			Temp	Selection
	Power	For heavily soiled items	Extra Heavy	Extra Hot	Max	Prewash
	Clean*	which require extra	Heavy	Hot	High	Power Steam
		cleaning power.	Normal	Warm	Medium	Extra Rinse
				Cold	Low	Tumble Care* or 1 Step Wash + Dry*
				Tap Cold
	Quick	Small loads of lightly	Normal	Hot	Max	More Water*
	Wash	soiled items that are	Light	Warm	High	Extra Rinse
		needed in a hurry.	Extra Light	Cold	Medium	Tumble Care* or 1 Step Wash + Dry*
				Tap Cold	Low
	Delicates	Lingerie and special	Normal	Warm	Medium	Prewash* or Autosoak*
		care fabrics with light	Light	Cold	Low	Time Saver*
		soil.	Extra Light	Tap Cold	No Spin	More Water*
						Extra Rinse
						Tumble Care* or 1 Step Wash + Dry*
	Cold	Cycle for normal,	Extra Heavy	Cold	Max	Prewash* or Autosoak*
	Wash	regular, or typical use	Heavy	Tap Cold	High	More Water*
		for washing up to a full	Normal		Medium	Extra Rinse
		load of normally soiled	Light		Low	Tumble Care* or 1 Step Wash + Dry*
		cotton clothing using	Extra Light
		only cold water.
	Active	Medium to lightly soiled	Extra Heavy	Warm	Medium	Prewash
	Wear*	athletic wear items of	Heavy	Cold	Low	Time Saver
		technical or synthetic	Normal	Tap Cold	No Spin	Extra Rinse
		fabrics.	Light			Tumble Care* or 1 Step Wash + Dry*
			Extra Light
	Rinse &	For items that need			Max	More Water*
	Spin	only to be rinsed, use			High	Extra Rinse
		this cycle.			Medium	Tumble Care* or 1 Step Wash + Dry*
					Low
					No Spin
	Self	Cleaning the basket of			Medium
	Clean	residue and odor. No
		clothes to be washed
		using this cycle.

*Some cycles and options may not be available on some models.

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Getting started

D Settings

Individual settings for soil level (Level), water temperature (Temp) and spin speed (Spin) can be set from the minimum to maximum. In general, the higher up the column, the more energy will be used.

Soil

Changing the Soil level increases or decreases the wash time to remove different amounts of soil.

To change the Soil level, press the Soil level pad until you have reached the desired setting. You can choose between Extra Light, Light, Normal, Heavy or Extra Heavy soil levels on most cycles.

Temp

Adjust to select the proper water temperature for the wash cycle. The AutoSoak and PreWash rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles.

Follow the fabric manufacturer’s care label when selecting the wash temperature.

To change the wash temperature, press the Temp pad until you have reached the desired setting. You can choose between Tap Cold, Cold, Warm, Hot or Extra Hot on most cycles. By design, to protect fabrics, not all wash temperatures are available for certain wash cycles. Extra Hot temperatures are enabled by the internal heater on models equipped with Steam capabilities.

NOTE: The first 10 seconds of the wash fill is always cold. This feature assists in conditioning the fabric and preventing stains from setting on garments.

Spin

Adjusting the Spin speed changes the final spin speed of the cycles. Always follow the garment manufacturer’s care label when changing the Spin speed.

To change the Spin speed, press the Spin speed pad until you have reached the desired setting. You can choose between No Spin, Low, Medium, High or Max. Higher spin speeds are not available on certain cycles, such as DELICATES and ACTIVE WEAR.

Higher spin speeds remove more water from the clothes and will help reduce dry time, but may also increase the possibility of setting wrinkles on some fabrics.

NOTE: This washer features a dBT™ (Dynamic Balancing Technology) system. This patented onboard sensing technology enables real-time balancing of the spin cycle for each load, saving time and providing a quiet wash. This should lead to more consistent wash times and an overall reduction in noise and vibration. If the washer should experience any excessive noise, vibration or shaking, simply Pause the washer, open the door, and manually redistribute the load before restarting the cycle.

E Options

SMARTDISPENSE™ (on some models)

When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load. See the SmartDispense section for details.

MY SETTINGS (on some models)

To save your favorite settings, set the desired settings for wash cycle, soil level, spin speed and wash temp settings and hold down the My Settings pad for 3 seconds. A beep will sound to indicate the cycle has been saved.

To use your custom settings, press the My Settings pad before washing a load.

To change the saved settings, set the desired settings and hold down the My Settings pad for 3 seconds.

POWER STEAM (on some models)

Power Steam adds steam into the washer before the wash cycle begins to assist with loosening stains on the

NORMAL, WHITES, TOWELS, BULKY Bedding, SANITIZE+Allergen and POWER CLEAN cycles. To use:

1.Press the Power pad to “wake up” the washer and select a wash cycle.

2.Press the POWER STEAM pad to activate steam.

3.Press the Start/Pause pad.

WiFi (may be a shared pad with other options)

Press and hold the WiFi* pad for 3 seconds to activate. See the WiFi Connect section for details on how to get stated with WiFi connection.

WASHER THE USING

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E Options

Delay Wash/Remote Start

You can delay the start of a wash cycle for up to 24 hours or remote start the washer by using the Delay Wash/ Remote Start feature. Press to step by hours or hold to scroll the Delay Wash pad to set the amount of time you want to delay the start of the wash cycle. If you have connected your washer to WiFi, the first selection, “APP”, can be selected to enable remote starting of your washer from the GE Appliance Smartphone app. Or, if you select a delay time in hours, the machine will count down and start automatically following this period. Press the Start pad once you have configured the Delay Wash to the proper setting to enable this feature. To cancel this option, simply power off and power on the controls.

NOTE: If you forget to fully close the door, a reminder signal will beep reminding you to do so.

NOTE: If you open the door when the delay is counting down, the machine will enter the pause state. You must close the door and press Start again in order to restart the countdown.

Time Saver (on some models)

This option reduces the overall washer cycle time by optimizing the wash, rinse and spin actions and/or gently raising the wash temperature to get clothes cleaned faster. Option is available on NORMAL, WHITES, TOWELS, DELICATES, BULKY Bedding and ACTIVE WEAR cycles. Total wash time will vary based on cycle chosen and options selected.

To use:

1.Turn power on and select a wash cycle which has Time Saver as an option.

2.Press the Time Saver pad to reduce the overall wash time.

3.Press the Start/Pause pad.

More Water (on some models)

This option adds approximately 3 gallons to the wash and rinse portions of the cycle. If the option is selected before the cycle starts, the water will be added from the beginning of the wash cycle and later to the rinse. If the option is selected during the wash portion, more water will be added at this point and later to the rinse.

Likewise, if the More Water option is selected after the wash portion has completed, the washer will add more water to the rinse only. If wash and rinse have completed, the More Water pad will no longer be active.

ULTRAFRESH VENT System with ODORBLOCK™

The ULTRAFRESH VENT System with OdorBlock was designed to eliminate excess moisture in the washer following a wash cycle to help prevent odors from developing. This washer was designed to drain water at the end of the cycle more effectively. Following the wash cycle, the user can then choose to leave the door open or select the ULTRAFRESH VENT feature to assist with drying out the gasket and other areas of the washer. The OdorBlock system features multiple components which are manufactured with Microban® antimicrobial technology.* Microban is a safe and effective antimicrobial technology that will last the life of your washer. For more information, please visit www.microban.com/geappliances.

ULTRAFRESH VENT is available after the wash cycle is complete and you have removed your cleaned laundry. Once the door is closed, a notification tune will play and the ULTRAFRESH VENT pad LED will blink. Upon pressing the pad, ULTRAFRESH VENT will begin.

To select ULTRAFRESH VENT at any other point, power on the washer, ensure a cycle is not actively running, and remove any garments from the basket, then press and release the ULTRAFRESH VENT pad so that the notification tune plays and the ULTRAFRESH VENT pad LED begins to blink. Then press the ULTRAFRESH VENT pad again to start the feature.

During the operation of ULTRAFRESH VENT the door will remain locked and the washer will intermittently spin at low speeds for up to 8 hours.

If garments are detected in the basket during ULTRAFRESH VENT, the washer will instead run TUMBLE CARE or 1 STEP WASH + DRY, based on option availability for your model.

The ULTRAFRESH VENT feature may be cancelled at any time by pressing the POWER pad, turning the cycle knob, or pressing the ULTRAFRESH VENT pad.

*Microban® is a registered trademark of Microban International, Ltd.

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E Options

1 STEP WASH + DRY (on some models)

This option is available on all cycles except Self Clean.

The 1 STEP WASH + DRY is intended for small loads only. Use when clothes need to be washed, dried and ready to wear or finished the next morning. This feature will tumble clothes and introduce a constant stream of air into the washer compartment upon completion of select wash cycles. Although the drying portion is set to 8 hours, the clothes can be removed at any time by pressing Pause or Power to cancel the cycle.

Tumble Care (on some models)

Freshly tumbles your garments periodically for up to 8 hours after the wash cycle is complete to lessen the setting of wrinkles and creases when you are not able to move clothing to the dryer right away.

At the end of the cycle, the display will scroll “END” and after ten minutes the Tumble Care will begin. It can be stopped at any time by pressing the Power pad.

PreWash (on some models)

Prewash is an extra wash before the main wash. Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing. Be sure to add liquid or powder high-efficiency detergent, or the proper wash additive to the prewash dispenser. Washers equipped with SmartDispense will automatically add the proper amount of detergent for prewash based on the load size.

PreWash must be selected prior to pressing Start.

The PreWash feature will fill the washer (adding the prewash detergent), tumble the clothes, drain and spin. Then the washer will run the selected wash cycle.

NOTE: In some special cycles, the prewash is selected automatically as the default. You can modify this selection at any time.

AutoSoak (on some models)

For soaking your garments prior to the wash cycle. This option begins with a brief tumble and then proceeds to soak the clothes with water and detergent for a specified period of time. Once complete, the cycle will continue automatically. AutoSoak must be selected prior to pressing the start pad. The AutoSoak time will add an additional 15 minutes, 30 minutes, 1 hour or 2 hours to the overall wash time. High-efficiency detergent from the main wash compartment in the dispenser is used for the AutoSoak period and main wash cycle.

Extra Rinse

This option allows for an extra rinse during a cycle to remove excess dirt and detergent from soiled loads. Press the Extra Rinse pad to select.

NOTE: On Rinse & Spin cycle, a drain and spin cycle can be achieved by pressing the Extra Rinse pad until the LED is no longer illuminated.

Light (on some models)

The basket light will turn on and remain on for 5 minutes when the door opens, Start/Pause pad is pressed, or by pressing the Light pad.

The basket light can be turned off by pressing and holding the Light pad.

Sound

To change the loudness of the end of cycle signal and the press pad volume, press the Sound pad as many times as needed to reach the desired volume. There are four sound levels including off.

Control Lock (Light-Control Lock pad) (depending on model)

You can lock the controls to prevent any selections from being made. Or you can lock or unlock the controls after you have started a cycle.

Children cannot accidentally start the washer by touching pads with this option selected.

To lock/unlock the washer, press and hold the Control Lock/Light-Control Lock pad for 3 seconds. A sound is made to indicate the lock/unlock status. The control lock icon on the display will light up when it is on.

NOTE: The Power pad can still be used when the machine is locked.

WASHER THE USING

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Getting started

Dispenser Drawer

Slowly open the dispenser drawer by pulling it out until it stops. After adding laundry products, slowly close the dispenser drawer. Closing the drawer too quickly could result in early dispensing of the bleach, fabric softener or detergent.

You may see water in the detergent, bleach and fabric softener compartments at the end of the cycle. This is a result of the flushing/siphoning action and is part of the normal operation of the washer.

Do NOT put detergent packets in the dispenser drawer.

NOTE: Use only liquid or powder HE detergents and additives in the dispenser drawer. Laundry detergent packets should only be added directly to the wash basket following the manufacturer’s directions.

Use only HE High-Efficiency detergent

SmartDispense™ (on some models)

When selected, this feature will automatically add detergent to the wash, eliminating the need to add detergent for each load.

The detergent amount selection on the control panel will default to AUTO when first powering up the washing machine. When AUTO is selected, the

amount of detergent needed for each laundry load will automatically be determined based on the size of the load the machine senses.

For AUTO, the washer will dispense approximately 1.5 oz of detergent for an 8 lb normal load. For other loads, it will adjust proportionally based on the size of load and garment type. If you select LESS, the amount of detergent will be reduced by 40%. This may be desired for higher concentrate detergents or if you have very soft water. For heavily soiled loads, you may want to select

MORE to add 40% more detergent than the AUTO level.

NOTE: Not all cycles will allow the use of the SmartDispense feature. If the light is not illuminated and pressing the SMART DISPENSE pad results in a beeping tone, then SmartDispense is not allowed for the cycle that has been selected. Detergent will need to be added directly to the detergent compartment for these cycles.

SmartDispense

Bleach

Use only HE

High-Efficiency

Softener detergent

Detergent

Flap Selector

If it is desired to manually select the amount of detergent for a given load, this can be done by pressing the SMART DISPENSE pad on the control panel to select detergent for a Small or Large load. Small will provide less detergent than average and Large will provide more detergent than average.

NOTE: If it is desired to manually add detergent for a load, that detergent will need to be added directly to the basket, and the SMART DISPENSE set to off for that particular load.

The smart dispense feature can be disabled by pressing the SMART DISPENSE pad until off is selected.

Prewash Compartment (on some models)

Only use the prewash compartment if you are selecting the PreWash or AutoSoak cycle for heavily soiled clothes. Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer.

•Detergent or prewash additive is flushed from the dispenser in the PreWash or AutoSoak cycle (if selected).

•Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes.

Add PreWash to this compartment

Detergent

Flap Selector

Softener

Bleach

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Getting started

	On models with SmartDispense:	On models without SmartDispense:
		Add PreWash to
	SmartDispense	this compartment
		Detergent
	Bleach
		Flap Selector
		Softener
	Softener
	Detergent	Bleach
	Flap Selector

Detergent Compartment

Only use high-efficiency detergent in this washer. Do NOT fill high-efficiency detergent over the MAX line. Use detergent manufacturer’s recommended amount.

•Powder Detergent – Lift the flap up for powder detergent. This must be done to dissolve and flush detergent properly. Follow the detergent manufacturer’s instructions when measuring the amount of powder detergent to use.

•Liquid Detergent – Keep the flap down for liquid detergent. This retains the liquid detergent until it automatically flushes at the start of the wash cycle. Follow the detergent manufacturer’s instructions when measuring the amount of liquid detergent to use.

Detergent usage may need to be adjusted for water temperature, water hardness, size and soil level of the load. Avoid using too much detergent in your washer as it can lead to oversudsing, detergent residue being left on the clothes, and could extend wash times.

Do not put clumped detergent in the dispenser. Clumped detergent can cause a leak.

Do NOT put detergent packets in the dispenser drawer.

Liquid Bleach Compartment

If desired, measure out the recommended amount of liquid bleach, not to exceed 1/3 cup (80 ml) and pour into the compartment labeled “LIQUID BLEACH” marked with this symbol .

It is recommended to use High-Efficiency (HE) bleach in this front-load washer.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the bleach which could result in damaged clothes.

NOTE: Do not use powdered bleach or laundry detergent/additive packets in the dispenser.

Fabric Softener Compartment

If desired, pour the recommended amount of liquid fabric softener into the compartment labeled “FABRIC SOFTENER”.

Use only liquid fabric softener in the dispenser. Dilute with water to the maximum fill line.

Do not exceed the maximum fill line. Overfilling can cause early dispensing of the fabric softener, which could stain clothes.

NOTE: Do not pour fabric softener directly on the wash load.

WASHER THE USING

49-3000217 Rev 2

13

USING THE WASHER

Getting started

WiFi Connect (For customers in the United States only - on some models)

	Your washer is GE Appliances WiFi Connect enabled.	WiFi Label Location
	Visit geappliances.com/connect and enter your model number to
	show you the proper steps to connect your appliance.
	Please visit GEAppliances.com/connect to learn more about
	connected appliance features, to learn what connected appliance
	app’s will work with your smartphone.
	WiFi Connectivity: For assistance with the appliance or the
	ConnectPlus network connectivity, please call GE Appliances at
	800.GE.CARES.

14	49-3000217 Rev 2

Loading

Always follow fabric manufacturer’s care label when laundering.

Sorting Wash Loads

Sort by color (whites, lights, colors), soil level, fabric type (sturdy cottons, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING - Fire Hazard

DO NOT wash fabrics soiled with flammable liquids or cleaning solvents. No washer can completely remove oil.

DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils). DO NOT reach into the washer until all moving parts have stopped.

Doing so can result in death, explosion, fire or amputation.

Loading the Washer

The wash drum may be fully loaded with loosely added items.

To add items after the washer has started, press Start/Pause and wait until the door is unlatched. The washer may take up to 30 seconds to unlock the door after pressing Start/Pause, depending on the machine conditions. Do not try to force open the door when it is locked. After the door unlocks, open gently. Add items, close the door and press

Start/Pause to restart.

Loading Examples

WORKWEAR	LINENS	MIXED LOAD	DELICATES*	QUICK WASH
				(2–3 GARMENTS)
4 Jeans	2 Bath	4 Pillowcases	7 Bras	2 Casual Wear Work Shirts
5 Work Wear	Sheets	2 Hand Towels	7 panties	1 Pair Casual Wear Work Pants
Shirts	10 Bath	2 Flat Sheets/	3 Slips	OR
3 Work Wear	Towels/	2 Fitted Sheets	2 Camisole	3 Soccer Uniforms
Pants	12	2 Bath Towels/	4 Nightgowns
	Washcloths	4 Washcloths	*Using a nylon mesh
	7 Hand
		OR
			bag for small items is
	Towels/
		6 Shirts (Men’s or	recommended.
	2 Terrycloth
		Women’s)
	Bath Mats
		4 Pair Pants (Khakis or
	OR
	2 Flat	Twills)
		5 T-shirts
	Queen-Sized
		7 Pairs of Boxers
	Sheets
	2 Fitted	4 Pairs of Shorts
	Queen-Sized	OR
	Sheets	6 T-shirts
	4	4 Pairs of Sweatpants
	Pillowcases	4 Sweatshirts
		2 Hoodies
		7 Pairs of Socks

WASHER THE USING

49-3000217 Rev 2

15

CARE AND CLEANING

Care and cleaning

Water Supply Hoses

Hoses connecting washer to faucet should be replaced every 5 years.

Exterior

Immediately wipe off any spills. Wipe with damp cloth. Wipe or dust spills or washing compounds with a damp cloth. Washer control panel and finishes may be damaged by some laundry pretreatment and stain remover products. Apply these products away from the washer. The fabric may then be washed and dried normally. Damage to your washer caused by these products is not covered by your warranty. Do not hit surface with sharp objects.

Interior

Dry around the washer door opening, flexible gasket (including attached hoses) and door glass. These areas should always be clean to ensure a watertight seal. You will notice if you regularly use the ULTRAFRESH VENT System that this will not be required as often. It is recommended to rinse the washer at least once per month with 1 cup of bleach (or other commercially available product manufactured for this purpose, such as Tide® Washing Machine Cleaner) poured directly into the basket without clothes and using the Self Clean Cycle.

Self Clean

To clean the interior of the washer, select the SELF CLEAN feature on the control panel. This Self Clean cycle should be performed, at a minimum, once

per month or about every 30-40 wash cycles. This cycle will use more water, in addition to bleach, to control the rate at which soils and detergents may accumulate in your washer.

NOTE: Read the instructions below completely before starting Self Clean cycle.

Video

Scan this code to watch a video on this topic.

1.Remove any garments or objects from the washer and ensure the washer basket is empty.

2. Open the washer door and pour one cup or 250 ml of liquid bleach or other washing machine cleaner into the basket.

3.Close the door and select the SELF CLEAN cycle. Push the Start pad.

4.When the Self Clean cycle is working, the display will show the estimated cycle time remaining. The cycle will complete in about 90 minutes. Do not interrupt the cycle.

5.After the cycle is complete, the washer will automatically start an ULTRAFRESH VENT operation so that the door can remain closed until the next time you use the washer.

If for any reason the cycle needs to be interrupted, the door will not open immediately. Forcing open the door at this stage may cause water to flood. The door will open after the water is drained to a level where it would not flood the floor.

Self Clean may be interrupted by pressing the Start pad in between cycles. A power outage in the house might also interrupt the cycle. When the power supply is back, the Self Clean cycle resumes where it had stopped. When interrupted, be sure to run a complete Self Clean cycle before using the washer. If the Power pad is pressed during Self Clean, the cycle will be lost.

IMPORTANT:

•Run Self Clean with 1 Cup (250 ml) of bleach once a month.

•After the completion of a Self Clean cycle, the interior of your washer may have a bleach smell.

•It is recommended to run a RINSE & SPIN or a light color load after the Self Clean cycle.

Door Gasket

Open the washer door. Using both hands, press down the door gasket. Remove any foreign objects

if found trapped inside the gasket. Make sure there is

nothing blocking the holes behind the gasket.

While holding down the door gasket, inspect the interior

of the gasket by pulling it down with your fingers.

Remove any foreign objects if found trapped inside this gasket. Make sure there is nothing blocking the holes behind the gasket.

When you are finished cleaning the door gasket, release it and the gasket will return to the operating position.

Video

Scan this code to watch a video on this topic.

16	49-3000217 Rev 2

Care and cleaning

Dispenser Drawer Area

Detergent and fabric softener may build up in the dispenser drawer. Residue should be removed once or twice a month.

•Remove the drawer by first pulling it out until it stops. Then reach back into the rear of the drawer cavity and press down firmly on the lock tab, pulling out the drawer.

•Rinse the drawer with hot water to remove traces of accumulated laundry products.

•To clean the drawer opening, use a small brush to clean the recess. Remove all residue from the upper and lower parts of the recess.

•Replace the dispenser drawer.

	• To reduce buildup in the Dispenser Drawer area:	Use only HE
		High-Efficiency
		detergent

On models with	On models without
SmartDispense:	SmartDispense:

CLEANING AND CARE

Pump Filter

Due to the nature of the front-load washer, it is sometimes possible for small articles to pass to the pump. The washer has a filter to capture lost items so they are not dumped to the drain. To retrieve lost items, clean out the pump filter.

1. Using a small flathead screwdriver or coin, open the access door.

2. Place a shallow pan or dish under the pump access door and towels on the floor in front of the washer to protect the floor. It is normal to catch about a cup of water when the filter is removed.

3. Pull down the pour spout.

4. Turn the pump filter counterclockwise and remove the filter slowly, controlling the flow of the draining water.

5. Remove the filter and clean the debris from the filter.

6. Replace the filter and turn clockwise. Tighten securely.

7. Flip up the pour spout.

8. Close the access door by hooking the bottom tabs first, then rotating the access door shut.

Video

Scan this code to watch a video on this topic.

Moving and Storage

Ask the service technician to remove water from drain pump and hoses. Do not store the washer where it will be exposed to the weather. When moving the washer, the tub should be kept stationary by using the shipping bolts removed during installation. See Installation Instructions in this manual. If these parts are not available, they can be ordered by visiting our Website at GEApplianceparts.com or by calling GE Appliances at 877.959.8688. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616 or GEAppliances.ca/en/products/parts-filters-accessories.

Long Vacations

Be sure water supply is shut off at faucets. Drain all water from hoses and water filter pump area if weather will be below freezing.

49-3000217 Rev 2

17

Installation	Washer
Instructions

If you have any questions, call GE Appliances at 800.GE.CARES (800.432.2737) or visit our Website at: GEAppliances.com

In Canada, call 800.561.3344 or visit GEAppliances.ca

BEFORE YOU BEGIN

Read these instructions completely and carefully.

• IMPORTANT – Save these instructions for local inspector’s use.

• IMPORTANT – Observe all governing codes and ordinances.

• Note to Installer – Be sure to leave these instructions with the Consumer.

• Note to Consumer – Keep these

instructions for future reference.

•Skill level – Installation of this appliance requires basic mechanical and electrical skills.

•Completion time – 1-3 hours

•Proper installation is the responsibility of the installer.

•Product failure due to improper installation is not covered under the Warranty.

TOOLS REQUIRED
Level	Adjustable wrench
Channel-lock adjustable pliers
Phillips screwdriver

PARTS SUPPLIED

Shipping	Drain Hose Guide
Bolt Covers

Lock Bar (Retain for

Reversing the Door

Swing option)

Cable Tie

LOCATION OF YOUR WASHER

DO NOT Install the Washer:

1.In an area exposed to dripping water or outside weather conditions. The ambient temperature should never be below 60°F (15.6°C) for proper washer operation.

2.In an area where it will come in contact with curtains or drapes.

3.On carpet. The floor MUST be a hard surface with

D PD[LPXP VORSH RI Ǝ SHU IRRW FP SHU cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.

NOTE: ,I IORRU LV LQ SRRU FRQGLWLRQ XVH Ǝ LPSUHJQDWHG plywood sheet solidly attached to existing floor covering.

MOBILE HOME INSTALLATION:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

PARTS REQUIRED (Sold separately or included with the GFW510 model)

Water Hoses (2)	Rubber Washers (2) and
	Strainer Screens (2)

GE Appliances Parts and Accessories

Order on-line at GEApplianceparts.com today, 24 hours a day or by phone at 877.959.8688 during normal business hours. In Canada, visit your local GE Appliances parts distributor or call 800.661.1616 or GEAppliances.ca/en/products/parts-filters- accessories.

Part Number Accessory

WX14X10011 6 ft stainless steel washer hoses with 90° elbows; 2-pack

WH1X2267 Rubber Washer (1) and Screen (1)

18	49-3000217 Rev 2

Installation Instructions

WASHER

DIMENSIONS

Model - GFW850:

Models - GFW650, GFW550, GFW510:

56-1/2” (143.8 cm)

54-1/2” (138.4 cm)

28”

(71.2 cm)

34” (86.4 cm)

32” (81.3 cm)

*39-3/4”

(101 cm)

Front View

Side View

Side View

NOTE:

With leveling legs retracted: 39-3/4 (101 cm).

With leveling legs fully extended: 40-5/8 (103.1 cm).

MINIMUM	0”	0”	0”	0”
CLEARANCES	0”
Alcove or Closet
• Rear = 0”*
• Sides = 0”
• 7RS Ǝ
• )URQW Ǝ
		0”

•Consideration must be given to provide adequate clearance for installation and service.

•Closet doors must be louvered or otherwise ventilated and have at least 60 square inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches (774.2 cm2) of open area.

*To enable 0” clearance on the back of the washer, you must use 90° elbow hoses. Otherwise you may require some additional clearance to avoid rubbing of the hoses against the back wall.

	ACCESSORIES:		Stacked:
	Order on-line at GEApplianceparts.com, 24 hours a day or
	by phone at 877.959.8688 during normal business hours.		Pedestal:
	Part Number	Accessory
	GFP1528SNWW	White Pedestal	79-1/2”*
	GFP1528PNSN	Satin Nickel Pedestal
			(202 cm)
	GFP1528PNRS	Royal Sapphire Pedestal	55-7/8”*
	GFP1528PNDG	Diamond Gray Pedestal	(141.8 cm)
	GFA28KITN	Stacking Kit for Dryer over Washer

Follow the Installation Instructions included in the Kit for all clearances and installation requirements.

49-3000217 Rev 2

19

Installation Instructions

UNPACKING THE WASHER

Recycle or destroy the carton and WARNING plastic bags after the washer is

unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

1.Cut and remove all packaging straps.

2.While it is in the carton, carefully lay the washer on its side. DO NOT lay the washer on its front or back.

3.Turn down the bottom flaps. Remove all base packaging including the styrofoam base.

4.Carefully return the washer to an upright position and remove the carton by lifting it upward.

5.Carefully move the washer to within 4 feet (122 cm) of the final location.

6.Remove the following from the back side of the washer: 4 bolts

4 plastic spacers (including power cord retainers and rubber grommets)

2 brackets

NOTE: Do NOT remove the screw or clip holding the hose.

UNPACKING THE WASHER (cont.)

7.Insert shipping bolt hole covers into shipping bolt holes.

NOTES:

•Failure to remove the shipping braces can cause the washer to become severely unbalanced.

•IMPORTANT: Save all bolts for future use.

If you must transport the washer at a later date, you must reinstall the shipping support hardware to prevent shipping damage. Keep the hardware in the plastic bag provided.

20	49-3000217 Rev 2

Ensure proper ground exists before use.

Installation Instructions

ELECTRICAL REQUIREMENTS

WARNING - Electrical Shock Hazard

Plug into a grounded 3-prong outlet. DO NOT remove ground prong. DO NOT use an adapter.

DO NOT use an extension cord.

Failure to follow these instructions can result in death, fire or electrical shock.

CIRCUIT – Individual, properly polarized and grounded 15 or 20 amp circuit breaker or time-delay fuse.

POWER SUPPLY – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current.

Outlet Receptacle – Properly

grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a

licensed electrician replace it with

a properly grounded 3-prong grounding type receptacle.

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipmentgrounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Improper connection of the equipment- WARNING grounding conductor can result in a

risk of electrical shock. Check with a qualified electrician, or service representative or personnel, if you are in doubt as to whether the appliance is properly grounded. DO NOT modify the plug on the power supply cord. If it will not fit the outlet, have a proper outlet installed by a qualified electrician.

If required by local codes, an external 18 gauge or larger copper ground wire (not provided) may be added. Attach to washer cabinet with a #10-16 x 1/2” sheet metal screw (available at any hardware store) to rear of washer.

WARNING - Electrical Shock Hazard

Disconnect power supply before servicing. Replace all parts and panels before operating.

Failure to do so can result in death or electrical shock.

WARNING - Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: water valve, drain pump, NTC, heater, door lock, inverter board, motor and MC board.

WATER SUPPLY REQUIREMENTS

Hot and cold water faucets MUST be installed within 42 inches (107 cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9 cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper Automatic Temperature Control (ATC) performance.

NOTE: A water softener is recommended to reduce buildup of scale inside the steam generator if the home water supply is very hard.

DRAIN REQUIREMENTS

1.Drain capable of eliminating 10 gallons (38 L) per minute.

2.A standpipe diameter of 1-1/4”

(3.18 cm) minimum.

3.The standpipe height above the floor should be:

Minimum height: 24” (61 cm) Maximum height: 96” (244 cm)

BACK

96” (244 cm) Max.

24” (61 cm) Min.

49-3000217 Rev 2

21

Installation Instructions

INSTALLING THE WASHER

1.Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog the inlet hose and water valve screens.

2.Remove the inlet hoses from the packaging (whether supplied with the washer or sold separately).

3.(90° elbow end) Ensure there is a

rubber washer in the 90° elbow end of the HOT and COLD hoses. Reinstall

the rubber washer into the hose fitting if it has fallen out during shipment. Carefully connect the inlet hose marked HOT to the outside “H” outlet of the water valve. Tighten by hand, then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not crossthread or over-tighten these connections.

4. If inlet hose screen washers are not already inserted into the inlet hoses, install them by inserting into the free ends of the HOT and COLD inlet hoses with protruded side facing the faucet.

5.Connect the inlet hose ends to the HOT and COLD water faucets tightly by hand, then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.

6.Carefully move the washer to its final location. Gently rock the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs

can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position.

NOTE: To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.

NOTE: Do not use the dispenser drawer or door to lift the washer.

NOTE: If you are installing into a drain pan, you can use a 24-inch long 2x4 to lever the washer into place.

7. With the washer in its final position, place a level on top of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solidly. Turn

the lock nuts on each leg up toward the base of the washer and snug with a wrench.

NOTE: Keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate.

Leveling Leg

Video

If the floor is not level or is damaged,	Scan this code
you may have to extend the rear	to watch a video
	on Step 7.
leveling legs.

INSTALLING THE WASHER (cont.)

8.Attach U-shaped hose guide to the end of the drain hose. Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package.

	Cable	Cable
		Tie
	Tie

Cable Tie

NOTE: Placing the drain hose too far down the drain pipe can cause a siphoning action. No more than

7 inches of hose should be in the drain pipe. There must be an air gap around the drain hose. A snug fit can cause a siphoning action.

9.Plug the power cord into a grounded outlet.

NOTE: Check to be sure the power is off at the circuit breaker/fuse box before plugging the power cord into an outlet.

10.Turn on the power at the circuit breaker/fuse box.

11.Read the rest of this Owner’s Manual. It contains valuable and helpful information that will save you time and money.

12.Before starting the washer, check to make sure:

Main power is turned on.

The washer is plugged in.

The water faucets are turned on.

The unit is level and all four leveling legs are firmly on the floor.

The shipping support hardware is removed and saved.

The drain hose is properly tied up.

There are no leaks at the faucet, drain line or washer.

13.Run the washer through a complete cycle. Check for water leaks and proper operation.

14.If your washer does not operate, please review the Before You Call For Service section before calling for service.

15.Place these instructions in a location near the washer for future reference.

REPLACEMENT PARTS

If replacement parts are needed for your washer, they can be ordered in the United States by visiting our Website at GEApplianceparts.com or by calling GE Appliances at 877.959.8688. In Canada, visit GEAppliances.ca/en/ products/parts-filters-accessories or call 800.661.1616.

22	49-3000217 Rev 2

Installation Instructions

REVERSING THE DOOR SWING (Optional)

WARNING

Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power pad DOES NOT disconnect power.

WARNING - Shock Hazard

Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing.

Service personnel – DO NOT contact the following parts while the appliance is energized: water valve, drain pump, NTC, heater, door lock, inverter board, motor and MC board.

IMPORTANT NOTES

•Handle parts carefully to avoid scratching paint.

•Provide a non-scratching work surface for the door.

•Set screws down by their related parts to avoid using them in the wrong places.

•Once you begin, do not move the cabinet until door-swing reversal is completed.

•These instructions are for changing the hinges from the left side to the right side—if you ever want to switch them back to the right side, follow these same instructions and reverse all references to the left and right.

TOOL YOU WILL NEED

Phillips-head screwdriver

1REMOVE THE DOOR ASSEMBLY

•Open the washer door.

•While supporting the door, remove the 6 screws from the hinge in the washer face.

•Lift the door assembly to remove it from the washer face and set it on a protective surface.

Door and Hinge

Assembly

PART SUPPLIED

Lock Bar

2REMOVE THE DOOR HINGE COVER AND THE DOOR HINGE

•Remove the 3 screws from the hinge cover and remove the cover.

•Remove the 6 screws from the hinge and remove the hinge from the door.

Hinge Cover

Hinge

Hold the Door and

Remove Hinge Screws

from the Washer

49-3000217 Rev 2

23

Installation Instructions

REVERSING THE DOOR SWING (Optional)

3REMOVE, REVERSE AND REPLACE THE DOOR STRIKER

•Remove the 2 screws from the striker. Rotate the striker 180° and reinstall the striker with its screws.

4REMOVE THE DOOR STRIKER ASSEMBLY AND REPLACE ON THE OPPOSITE SIDE

•Remove the 2 screws from the striker assembly and remove the assembly by pulling it toward the center, pushing it up and pulling it out.

•Rotate the striker assembly and replace it on the opposite side with its screws.

24	49-3000217 Rev 2

Installation Instructions

REVERSING THE DOOR SWING (Optional)

5REPLACE THE DOOR HINGE AND THE DOOR HINGE COVER ON THE OPPOSITE SIDE

•Rotate the door hinge and replace it on the opposite side with its screws.

•Rotate the door hinge cover and replace it on the opposite side with its screws.

Hinge Cover

Hinge

6REMOVE THE TERMINAL HOLDER AND DISCONNECT THE PIN CONNECTOR FROM WASHER

•Using your

fingers, pry the terminal holder from the washer face.

• Disconnect the pin connector.

Terminal Holder

7REMOVE LOCK ASSEMBLY AND INSTALL ON OPPOSITE SIDE OF WASHER

•Remove the 2 screws from the lock cover and remove it from the washer face.

Lock

Cover

•Insert the provided lock bar into the lock mechanism in the washer face. Remove the lock assembly by removing its two screws, using the lock bar to lift it up to unhook, tilting and pulling it out of the washer face. Disconnect its pin connector by unsnapping its locks.

Hook Window

Hook

Insert Lock Bar

Remove

Assembly

Pin Connector	Pin Connector

49-3000217 Rev 2

25

Installation Instructions

REVERSING THE DOOR SWING (Optional)

7REMOVE LOCK ASSEMBLY AND INSTALL ON OPPOSITE SIDE OF WASHER (CONTINUED)

•Do NOT rotate lock assembly. Move it to the opposite side of the washer and connect the pin connector making sure it is fully snap locked together. Tilt and insert the lock assembly into the washer face, lift it up and latch its hook into its window. Replace its screws. Remove the lock bar from the assembly and retain for future use.

Hook Window

Hook

Replace

Assembly

Remove lock bar

Pin Connector

•Install the lock cover over the lock assembly, making sure the locating post fits into the locating hole and that the lock switch operates freely. Replace its screws.

Lock Cover

Lock Switch

Locating Post

Locating Hole

8RECONNECT PIN CONNECTOR FROM THE WASHER AND REPLACE THE TERMINAL HOLDER

•Reconnect the pin connector and press the terminal

holder back into the washer face on the opposite side.

Pin Connector

Terminal Holder

9REPLACE THE DOOR ASSEMBLY

•Lift the door assembly into place and secure it onto the washer face with its 6 screws.

Replace 6 screws into the hinge and secure into the washer face

•Close the washer door.

NOTE: Make sure the door opens and closes correctly. If not, repeat all steps making sure all parts and screws are securely seated.

•Connect power cord and turn on the breaker.

•Run the washer through a complete cycle to verify proper operation.

26	49-3000217 Rev 2

Troubleshooting Tips... Before you call for service

Problem	Possible Cause	What To Do
Not draining	Load is out of balance	Redistribute clothes and run Rinse & Spin.
Not spinning		Increase load size if washing small load containing heavy and
Not tumbling		light items.
	Pump filter may be clogged	See the Care and Cleaning section on how to clean the Pump
		Filter.
	Drain hose is kinked or	Straighten drain hose and make sure washer is not sitting on it.
	improperly connected
	Household drain may be	Check household plumbing. You may need to call a plumber.
	clogged
	Drain hose siphoning; drain	Ensure there is an air gap between hose and drain.
	hose pushed too far down
	the drain
Leaking water	Door gasket is damaged	Check to see if gasket is seated and not torn. Objects left in
		pockets may cause damage to the washer (nails, screws, pens,
		pencils)
		Water may drip from the door when the door is opened. This is a
		normal operation.
		Carefully wipe off rubber door seal. Sometimes dirt or clothing is
		left in this seal and can cause a small leak
	Check back left of washer	If this area is wet, you have oversudsing condition. Use less
	for water	detergent.
	Fill hoses or drain hose is	Make sure hose connections are tight at washer and faucets and
	improperly connected	make sure end of drain hose is correctly inserted in and secured
		to drain facility.
	Household drain may be	Check household plumbing. You may need to call a plumber.
	clogged
	Dispenser clogged	Powder soap may cause clogs inside the dispenser and cause
		water to leak out the front of the dispenser. Remove drawer and
		clean both drawer and inside of dispenser box. Please refer to
		Care and Cleaning section.
	Incorrect use of detergent	Use only HE and correct amount of detergent.
	Dispenser box cracked	If new installation, check for crack on inside of dispenser box.
Clothes too	Load is out of balance	Redistribute clothes and run Rinse & Spin.
wet
		Increase load size if washing small load containing heavy and
		light items.
		The machine will slow the spin speed down to 410 rpm if it has a
		hard time balancing the load. This speed is normal.
	Pump filter may be clogged	See the Care and Cleaning section on how to clean the Pump
		Filter.
	Overloading	The dry weight of the load should be less then 16 lbs.
	Drain hose is kinked or	Straighten drain hose and make sure washer is not sitting on it.
	improperly connected
	Household drain may be	Check household plumbing. You may need to call a plumber.
	clogged
	Drain hose siphoning; drain	Ensure there is an air gap between hose and drain.
	hose pushed too far down
	the drain

TIPS TROUBLESHOOTING

49-3000217 Rev 2

27

TROUBLESHOOTING TIPS

Troubleshooting Tips... Before you call for service

	Problem	Possible Cause	What To Do
	Incomplete cycle or	Automatic load	Timer adds 3 minutes to cycle for each rebalance. 11 or
	timer not advancing	redistribution	15 rebalances may be done. This is normal operation.
			Do nothing; the machine will finish the wash cycle.
		Pump filter may be clogged	See the Care and Cleaning section on how to clean the
			Pump Filter.
		Drain hose is kinked or	Straighten drain hose and make sure washer is not sitting
		improperly connected	on it.
		Household drain may be	Check household plumbing. You may need to call a
		clogged	plumber.
		Drain hose siphoning; drain	Ensure there is an air gap between hose and drain.
		hose pushed too far down
		the drain
	Loud or unusual	Cabinet moving	Washer is designed to move 1/4” to reduce forces
	noise; vibration or		transmitted to the floor. This movement is normal.
	shaking
		All rubber leveling legs are	Push and pull on the back right and then back left of your
		not firmly touching the floor	washer to check if it is level. If the washer is uneven,
			adjust the rubber leveling legs so they are all firmly
			touching the floor and locked in place.
		Unbalanced load	Pause unit, open door and manually redistribute load. To
			check machine, run rinse and spin with no load. If normal,
			unbalance was caused by load.
		Pump filter may be clogged	See the Care and Cleaning section on how to clean the
			Pump Filter.
	No power/washer not	Washer is unplugged	Make sure cord is plugged securely into a working outlet.
	working or dead
		Water supply is turned off	Turn both hot and cold faucets fully on.
		Circuit breaker/fuse is	Check house circuit breakers/fuses. Replace fuses or
		tripped/blown	reset breaker. Washer should have separate outlet.
		Automatic self system	First time the washer is plugged in, automatic checks
		checks	occur. It may take up to 20 seconds before you can use
			your washer. This is normal operation.
	Snags, holes, tears,	Overloaded	Do not exceed maximum recommended load sizes.
	rips or excessive		See recommended maximum load sizes in the Loading
	wear		section.
		Pens, pencils, nails, screws	Remove loose items from pockets.
		or other objects left in
		pockets
		Pins, snaps, hooks, sharp	Fasten snaps, hooks, buttons and zippers.
		buttons, belt buckles, zippers
		and sharp objects left in
		pockets
	Control time wrong	This is normal	During spin the washer may need to rebalance the load
	or changes		sometimes to reduce vibrations. When this happens, the
			estimated time is increased causing time left to increase
			or jump.
	Not enough water	This is normal	Horizontal washers do not require the tub to fill with water
			like top-load washers.

28	49-3000217 Rev 2

Troubleshooting Tips... Before you call for service

Problem	Possible Cause	What To Do
Washer pauses	Pump filter may be clogged	See the Care and Cleaning section on how to clean the
or has to be		Pump Filter.
restarted, or
washer door is
locked and will
not open
Door unlocks	This is normal	Front-load washers start up differently than top-load washers, and
or press Start		it takes several seconds to check the system. The door will lock
and machine		and unlock.
doesn’t operate
	Incorrect operation	Simply open and close the door firmly; then press Start.
Water does not	Automatic self system	After Start is pressed, the washer does several system
enter washer or	checks	checks. Water will flow several seconds after Start is pressed.
enters slowly	Water valve screens are	Turn off the water source and remove the water connection
	stopped up	hoses from the upper back of the washer. Use a brush or
		toothpick to clean the screens in the machine. Reconnect the
		hoses and turn the water back on.
	Inlet hose screen washers	Turn off the water source and remove the inlet hoses from
	are stopped up	the wall faucets. Use a brush or toothpick to clean the screen
		washers in the end of the hoses. Reconnect the hoses and
		turn the water back on.
	Pump filter may be clogged	See the Care and Cleaning section on how to clean the
		Pump Filter.
	Fill hoses may be kinked	Check that fill hoses are not kinked or clogged.
	Water supply is turned off	Turn on both hot and cold faucets fully.
	Energy efficiency	This is an energy-efficient washer. As a result, the temperature
		settings for this washer may be different than for a non-energy-
		efficient washer.
	Insufficient water supply	Make sure that the water supply is turned on. Make sure that
		the water faucets are turned to their completely open position.
	The washer door is open	The washer door must be closed for all washer cycle
		operations. If the door is opened during the washer operation,
		all functions will stop, including water filling.
	Incorrect fill hose connection	Make sure that the fill hoses connect the hot water supply to
		the hot inlet on the washer and the cold water supply to the
		cold inlet on the washer (hot to hot, cold to cold).
Wrinkling	Improper sorting	Avoid mixing heavy items (like work clothes) with light items
		(like blouses).
	Overloading	Load your washer so clothes have enough room to move
		freely.
	Incorrect wash cycle	Match cycle selection to the type of fabric you are washing
		(especially for easy care loads).
	Repeated washing in water	Wash in warm or cold water.
	that is too hot

TIPS TROUBLESHOOTING

49-3000217 Rev 2

29