To set up the monitor, first attach the base, then make your cable connections.
Attaching the stand
To attach the stand:
1Place the monitor face-down on a soft, non-marring surface. A non-slip mat on a tabletop
is ideal.
2Remove the four thumbscrews that are attached to the back of the monitor.
Thumbscrew
Thumbscrew
Thumbs crew
Thumbscrew
3Lay the stand on the monitor so the thumbscrew holes line up with the holes in the stand.
4Replace the thumbscrews.
5Test the bracket connection to make sure it is secure, then place the monitor upright.
Connecting video inputs
To connect video sources to your monitor:
Tip
Rotate the screen 90° to make it easier to connect the cables.
1Position your computer and the monitor so you can reach the back of each.
2Make sure that you computer is turned off.
2
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3If your computer has an HDMI digital audio/video connector, connect an HDMI cable to the
HDMI connector under the back of the display.
Important
An HDMI cable has not been included with your monitor. A cable can be
purchased from www.gateway.com
Internet retailers and electronic retail stores.
- OR If your computer has a digital video connector (DVI), connect a DVI video cable to the white
connector under the back of the display.
(available in the U.S. only) or from various
- OR If your computer has only an analog VGA (blue) port, connect the VGA video cable to the
VGA video connector under the back of the display.
4Connect the other end of the video cable to the matching video port on the back of your
computer.
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Using Your Gateway Flat-Panel Monitor
5Connect other video sources (such as a DVD player, video camera, or receiver) to the
appropriate video jacks on the back of the monitor.
•For basic video quality, connect your video device’s composite video in jack to the
corresponding jack on the back of your monitor (cable not included).
•For better video quality, connect your video device’s S-Video jack to the corresponding
jack on the back of your monitor (cable not included).
•For best video quality, connect your video device’s component video (green Y,
blue Pb, and red Pr) or HDMI jacks to the corresponding jacks on the back of your
monitor (cables not included).
6Route the cables through the cable clip on the back of the stand. If you plan on using the
screen in portrait mode, make sure you leave enough slack in the cables for screen rotation.
Connecting USB cables
Your monitor has a built-in, four-port USB 2.0 hub that lets you conveniently connect USB devices.
Because your computer case may be under your desk or inside a cabinet, these monitor-mounted
USB ports can be much easier to access.
To use the monitor’s USB ports, you must first connect the monitor to a USB port on your computer.
Because the USB hub uses power from the monitor, it does not require its own power connection.
To connect USB cables:
is connected to a USB 1.1 port on your computer or on a USB hub.
HDMI port
DVI port
VGA port
component
Green
video jack
Blue
component
video jack
component
video jack
Important
The built-in USB 2.0 hub provides only low-speed connections if its USB in port
Red
S-Video
jack
Composite
video in jack
4
Tip
Use the USB 2.0 ports on the back of the monitor for connecting USB devices
you want to keep connected most of the time, such as a keyboard, a mouse, or a
printer. Use the USB 2.0 ports on the side of the monitor for connecting USB devices
that are frequently disconnected, such as cameras, flash drives, and USB hard drives.
1Connect the included USB cable to the USB in (“B” type) port on the back of your monitor,
then connect the other end of the cable to a USB 2.0 port on your computer.
USB in (“B” type) port
USB ports
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2Connect any USB device to one of the available USB 2.0 ports on the left side or back of the
monitor.
Setting up the optional speaker bar
An optional speaker bar is available for mounting underneath your monitor. You can order a
speaker bar from www.gateway.com
To install the speaker bar:
1Turn off the monitor.
USB ports
.
Important
If you connect the speaker bar to the monitor while the monitor is turned on,
the speaker bar will not initialize and will not work correctly. If this happens, turn
the monitor off, then back on to enable the speaker bar.
2Tilt the screen back, then match the mounting clips on each side of the speaker bar with
the mounting slots underneath the monitor.
Mounting slot
Mounting clip
3Slide the speaker bar onto the bottom of the monitor until it snaps into place. Make sure
that it is secure by pulling it downward.
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Using Your Gateway Flat-Panel Monitor
4Plug the speaker bar’s power and audio plugs into the appropriate connectors underneath
the monitor.
Powe r
connector
Audio jack
5Plug the speaker bar’s pink and green 3.5 audio plugs into the appropriate speaker and
microphone connectors on the computer.
Important
For best audio performance, if your video connection uses HDMI, the digital
audio is also conveyed along the same cable, and no additional audio connection is
required. You may need to set your video source’s audio mode to PCM or ANALOG
to hear the audio. See your source device’s user guide for more information.
For information on using the speaker bar, see “Using the speaker bar” on page 18.
To remove the speaker bar:
1Disconnect all audio and power cables from the speaker bar.
2Press the two clips on the back of your monitor, then slide the speaker bar back.
6
Mounting clip
Connecting power
To connect power:
1Position your monitor so you can reach the back, then connect the power cord to the power
2Plug the power cord into a correctly grounded power outlet. We recommend using a surge
3To make sure that the monitor’s power is correctly connected, check the power button on
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connector under the back of the monitor.
protector to protect your monitor from voltage spikes.
the front button panel. The power icon on the power button should be glowing purple. If
the power icon is not visible, power is not connected.
Connecting a security cable
You can secure your monitor to your computer desk (or to another heavy object) with a cable lock.
To connect a cable lock, follow the cable lock’s instructions to connect it to the Kensington lock
slot on the back of your monitor (cable lock not included).
Kensington lock slot
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Using Your Gateway Flat-Panel Monitor
Adjusting the stand
Rotating the screen
Tip
To rotate the screen whil e the optio nal spea ke r bar is attached, first tilt the screen back
for more clearance between the speaker bar and the tabletop.
You can rotate the screen clockwise 90° to change between landscape and portrait views. For
information on automatically rotating the display image as you manually rotate the monitor, see
“Using landscape and portrait modes” on page 17.
Tip
For the brightest viewing angle, adjust the screen so that you are viewing it from
within a 160° angle of the screen. When the display is rotated to portrait mode, the
side-to-side viewing angle may be reduced.
Ergonomic guidelines
The recommended screen positioning is based upon the following guidelines. These guidelines are
based on available scientific literature and published standards.
Screen height
The recommended screen height for displays (except in special circumstances, such as for bifocal
use) is that the top of the display should be set at or slightly below (about 1 inch or 25 mm) your
eye level while you are sitting in a comfortable working posture. This guideline places the center
of the screen at an ideal 15° to 20° viewing angle for most desktop displays. If the display has
multiple users, the screen height should be easily adjustable to accommodate each user’s height
and preference.
Screen tilt
The screen should be tilted so your line of sight is perpendicular to the screen. This angle creates
the most consistent viewing distance when scanning from the top of the screen to the bottom.
You may need to adjust lighting to avoid screen glare when the screen is tilted upward.
Portrait modeLandscape mode
8
Screen distance from user
The screen should first be placed at arm’s length from the user, then adjusted back and forth to
suit individual preference.
Starting the monitor
Turning on the monitor
To start the monitor:
1Touch the power button on the front of monitor. The power LED on the power button changes
from purple (off) to blue (on), then turns amber/orange (standby) if no video source is
detected.
Tip
For more information on EzTouch buttons, see “Using the EzTouch menu
buttons” on page 10.
www.gateway.com
Power button
2Turn on your computer. After your computer is running, the power LED on the monitor’s
power button should be blue, indicating that the monitor has detected a video source. Allow
about 10 seconds for the display image to appear.
If you do not see an image after waiting 10 seconds, check the color of the power button
light.
•No light—The monitor is not receiving power. Make sure that the monitor is plugged
into an AC outlet.
•Purple—The monitor is turned off. Touch the power button to turn it on.
•Amber—The monitor is not detecting a video source. Check the video input connections
and make sure that the computer is turned on and connected correctly to the monitor.
•Blue—The monitor is detecting a video source. Check the brightness setting.
For more troubleshooting information, see “Troubleshooting” on page 19.
3The first prompt you see is the language selection menu settings. You must select a default
language for the OSD before you can proceed.
Tip
To modify the language you select at a future time, use the Advanced menu.
If you cannot access the Advanced menu because you chose a language you cannot
read, do the following:
• Unplug the monitor from the power outlet for ten or more seconds.
• Plug the monitor back into the power outlet.
You will be prompted for the language selection menu settings again.
4Adjust the tilt of the monitor for the best viewing angle.
5For VGA input only: After you see the Windows desktop, touch the (Menu) button on
the front of your monitor, then touch (Auto) to automatically adjust your display image
to the ideal settings.
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Using Your Gateway Flat-Panel Monitor
6To mute the volume of the sounds accompanying button presses, touch the (Menu)
button on the front of your monitor, touch (Main Menu), touch (Advanced), touch
(Audio Feedback), then touch the lower (Adjust) buttons until the volume bar is at
the bottom of the scale.
7Use the on-screen display (OSD) to adjust other monitor settings. For more information, see
“Adjusting monitor settings” on page 10.
Adjusting monitor settings
Use the monitor controls (located on the monitor itself) and computer controls (accessible through
Windows) to adjust the display image. For more information about computer controls, see
“Changing Windows screen settings” on page 16.
Using the EzTouch menu buttons
This monitor features an on-screen display (OSD) and EzTouch menu buttons that let you adjust
contrast, brightness, and other settings for the monitor. The monitor saves changes you make to
the settings, even if you turn off the monitor. Your monitor has two levels of menus, and the
functionality of the touch buttons depends on the menu that is currently open:
•The shortcut menu (the first menu that appears) lets you quickly change some of the most
commonly accessed settings.
•The main menu lets you precisely adjust all levels of settings.
Using the shortcut menu
To use the shortcut menu:
1Touch (Menu) on the front of your monitor. The rest of the button icons light up and the
shortcut menu opens. (The menu’s appearance and choices vary, depending on the currently
active video input and whether the speaker bar is attached.)
Important
The buttons are very sensitive, and may be “pressed” by holding your finger
just above its surface. To completely “release” a touch button, make sure that you
lift your finger well away from the button.
10
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2To use an EzTouch menu button, lightly touch its icon. For adjusting a setting’s values, you
can press and hold touch buttons as you would conventional buttons.
Theme Select
Input Select (Mute when optional speaker bar is connected)
Auto (Input Select when optional speaker bar is connected)
PIP On
PIP Settings
Cancel
Main Menu
•Touch the (Theme Select) buttons to cycle through the preset video themes (brightness,
contrast, and temperature configurations):
•User
•Movie
•Game
•Picture
•Web
•Warm
•Cool
•Touch (Input Select) to cycle through the available video sources.
Important
If, after the monitor is turned on, it does not find an active video input, the
monitor enters into standby and the power LED turns orange. To manually switch
inputs, touch (Menu), then select the input from the on-screen list.
•Touch (Mute) to mute the optional speaker bar. This option is only available when the
optional speaker bar is connected.
•Touch (Auto) to automatically adjust your display image to the ideal settings. This option
is only available when the video input is VGA.
•Touch (PIP On) to turn on Picture-in-Picture, and touch (PIP Settings) to adjust the
PIP position, size, and other advanced PIP settings.
•Touch (Cancel) to exit the shortcut menu.
•Touch (Main Menu) to open the main menu.
•To turn off the button icons and close the menu, wait about ten seconds without pressing
a button.
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Using the main menu
To use the main menu:
1Touch (Menu) on the front of your monitor. The rest of the button icons light up and the
shortcut menu opens.
holding your finger just above its surface. To completely “release” a touch button,
make sure that you lift your finger well away from the button.
press and hold touch buttons as you would conventional buttons.
2Touch (Main Menu). The main menu opens.
Using Your Gateway Flat-Panel Monitor
Important
The EzTouch menu buttons are very sensitive, and may be “pressed” by
Tip
To use a button, lightly touch its icon. For adjusting a setting’s values, you can
Choose option or mode, Adjust
setting
Select
Back
Menu or Menu Off
Tip
While the OSD is active, on-screen labels appear next to the buttons to help
you identify them.
3Touch the (Choose Option) buttons to highlight a setting, then touch (Select) to open
the selected menu or setting.
4Touch the (Adjust) buttons to adjust the setting or change the option.
5Touch (Back) to return to a previous menu.
6When you have finished making all adjustments, touch (Menu Off) to exit.
12
OSD MenuDescription
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Main menu
Picture menu
PIP Settings menu
Auto—Automatically adjusts your monitor to its optimum settings. (VGA input only)
Picture—Opens the Picture menu, where you can adjust brightness, contrast, and gamma.
PIP Settings—Opens the PIP Settings menu, where you can adjust the source, position, size, and
transparency of the Picture-in-Picture image.
Video adjust—Opens the Video Adjust menu, where you can adjust the RGB (red, green, and blue) values
of the video image from a source such as composite video, S-Video, or component video.
Geometry—Opens the Geometry menu, where you can adjust image size and minimize distortions. (VGA
input only)
Audio—Opens the Audio menu, where you can adjust volume, bass, treble, 3D audio, audio source, and
audio switching. (Speaker bar must be connected.)
Advanced—Opens the Advanced menu, where you can adjust color balance, change the OSD language,
and display information about current monitor settings.
Reset—Resets the monitor to its factory settings for the currently displayed input.
Brightness—Adjusts the amount of light in the darkest portion of the picture. Use the lowest brightness
setting you are comfortable with to maximize the life of the monitor backlights. You may need to readjust
brightness after the monitor warms up.
Contrast—Adjusts the level of white between the lightest and darkest portions of an image.
Gamma—Customizes the gamma level. High gamma levels increase white levels and low gamma levels
increase contrast.
PIP Display—Toggles the display of the PIP window.
Source—Sets the source of the video used in the PIP window.
Position—Sets the position of the PIP window on the main screen.
Size—Sets the size of the PIP window.
Transparency—Sets the transparency of the PIP window. The PIP window can be from almost transparent
to completely opaque. When the PIP window is transparent, you are able to see through the PIP video
display to your Windows desktop, which makes it easier to access your computer programs while watching
video.
Swap—Switches the PIP image to the main image, and the main image to the PIP image.
PIP Picture—Opens a menu where you can set the PIP brightness, contrast, saturation, and tint/hue.
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OSD MenuDescription
Using Your Gateway Flat-Panel Monitor
Video Adjust menu
Unless otherwise indicated, these settings apply only to SD (standard definition) video at 480i and below.
Where “PC input” is indicated, the resolutions that apply are from 800 × 600 to 1920 × 1200.
Sharpness—Adjusts sharpness for video images.
Video Scaling—Sets video aspect ratios and scaling between Wide, Zoom, 1:1, and Panoramic modes.
PC input: Sets resolution aspect ratios and scaling between Wide, Zoom, and 1:1.
Wide mode stretches a standard broadcast or full-frame image to fill the entire
screen. Widescreen (1.76:1) images fill the entire screen without distortion, while
widescreen (1.85:1 and 2.35:1) images appear without distortion but with black
bars at the top and bottom. PC input: Stretches the image to fit the entire screen.
Zoom mode crops off a portion of a widescreen image in order to fill the entire
screen with a distortion-free and black bar-free image. PCinput: Zooms the
image to fill the screen from top to bottom with black bars on the left and right
sides of the image.
1:1 mode preserves the movie’s original aspect ratio, so a standard broadcast or
full-frame movie appears with black bars on the left and right of the image. PC input:
Preserves the original aspect ratio of the resolution by using black bars on the left and
right sides and variable sizes of black bars on the top and bottom of the image
(depends on resolution).
Panoramic mode uses selective distortion to stretch a standard broadcast or
full-frame image to fill the entire screen. Unlike Wide mode, Panoramic mode
stretches only the left and right sides of the image, and leaves the center of the
image distortion free.
Overscan—A video signal is often displayed slightly cut off at all edges. If Overscan is turned off, you may
notice strange video anomalies on the edges of the video being displayed. This is normal and is part of
the data embedded in any video signal. To avoid seeing these anomalies, turn Overscan on.
Noise Reduction—Uses noise reduction filters that adapt to the amount of noise and motion from the video
source.
Film Mode Detection—Detects frame rates of the source image and adapts the frame rate of the display
for ultimate image quality. Bad Edit Detection and Correction corrects incorrectly synchronized video.
Auto Video Enhance—Enables DCDi, Cross Color Reduction, and MADI for optimized video performance.
■
DCDi by Faroudja—Directional Correlation De-interlacing reduces jagged edge artifacts on diagonal
lines.
■
Cross Color Reduction—Reduces cross-color artifacts, such as unintentional flashing colors or rainbow
patterns, that result from composite video signals.
■
MADI—Motion-Adaptive De-Interlacing ensures a more static (flicker-free) display image for image
sections not containing moving elements, and ensures smoother edges for moving elements.
Geometry menu
(VGA input only)
14
H Position—Moves the display image left and right. You can also touch Auto to configure the vertical and
horizontal position automatically.
V Position—Moves the display image up and down. You can also touch Auto to configure the vertical and
horizontal position automatically.
Clock—Minimizes any vertical bars or stripes visible on the screen background. The horizontal screen size
will also change.
Phase—Minimizes any horizontal distortion and clears or sharpens the displayed characters.
OSD MenuDescription
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Audio menu
(available when
optional speaker
bar is connected)
Advanced menu
Volume—Adjusts volume.
Bass—Adjusts bass tones.
Treble—Adjusts treble tones.
3D Audio—Enables simulated surround sound.
Audio Source—Selects the audio source. Allows the audio source to be set to the main or PIP window.
When set to PIP window and the PIP is displayed on screen, the audio being played switches from the main
to the PIP window. When the PIP window is closed, the main audio is heard. When set to main, PIP audio
is only heard when the PIP is set to full screen.
Audio Switching—Maps the PC audio and RCA audio inputs to specific video inputs. The HDMI audio is
fixed to the HDMI video signal and cannot be mapped.
Color—Customizes the color levels.
Language—Changes the language of the OSD.
LED Mode—Changes the brightness of the Standby and Power LED to Day Mode or Nite Mode. When
watching movies in a darkened room, you may want to change the LED mode to Nite Mode to avoid an
over-bright, distracting power LED indicator.
DVI Video mode—Changes the DVI video mode by enabling either RGB Color Space (used for digital input)
and YUV Color Space (used for analog TV input such as NTSC, PAL, and SECAM).
Audio Feedback—Changes the volume of the sounds that accompany button presses. Decrease all the way
down to completely mute the button tones.
Information—Displays current screen resolution and input source for the main display.
Resolution reminder—If the computer display input (VGA, DVI, and HDMI) is not set to 1920 × 1200,
displays a reminder that you should change your computer’s settings to use the optimum 1920 × 1200
resolution. If you prefer using your monitor at a resolution less than 1920 × 1200, use this option to turn
off the Resolution Reminder. For information on changing your computer ’s display resolution, see “Changing
Windows screen settings” on page 16.
UltraResponse—Enables the monitor to work at a faster refresh rate. If you experience video quality issues
with shadows in fast moving images, you may disable this function to go back to the native LCD panel
response time.
Reset All—Resets all values to the factory settings.
Using Picture-in-Picture (PIP)
Picture-in-Picture (PIP) is a convenient way to view video from multiple video sources at the same
time. Refer to the following chart to determine which combinations of video sources can be used
as a PIP display.
* Only 480i component (Y Pb Pr) video can be used with VGA as a PIP. With this combination, the Swap feature is not available. To
switch to full-screen component video when 480i content is used as a PIP, touch Input on the side of the monitor.
If a 480p source is input to the Y Pb Pr jacks and Y Pb Pr is a PIP display within a VGA main display, then the PIP image will be distorted.
Change the output of your external Y Pb Pr device to 480i if PIP is required with VGA to eliminate the PIP distortion. For more
information, see your Y Pb Pr device’s user guide.
** For some video resolutions, refresh rates, and video scaling modes, PIP may not be allowed. If you receive a message that PIP is not
available, try the following:
■
Adjust the refresh rate in Windows to 60 Hz. See Windows online Help for more information.
■
Adjust the video scaling mode to Wide on the monitor.
■
Change the resolution of the Windows desktop to match the monitor’s full resolution of 1920 × 1200. For more information see
“Changing color depth and screen resolution” on page 16.
Main display
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Using Your Gateway Flat-Panel Monitor
Changing Windows screen settings
Adjusting the color depth and screen area are two of the most basic display settings you may need
to change. You can also adjust settings such as the screen background and screen saver.
Changing color depth and screen resolution
Color depth and screen resolution are two of the most basic monitor settings you may need to
change to suit your needs.
Color depth is the number of colors your computer uses to display images on your monitor. Most
images look best displayed with the maximum number of colors available. If the color in your
images seems “false” or “jumpy,” especially after you have played a game or run a video-intensive
program, check the color depth setting and return it to the highest color setting, if necessary.
Screen resolution is the number of pixels (individual colored dots) your computer uses to display
images on your monitor. The higher the resolution, the more information and screen components
(such as icons and menu bars) can be displayed on the monitor.
Help
For more information about adjusting the screen, click Start, then click Help and
Support. Type adjusting monitor settings in the Search Help box, then press E
To change the color depth or screen resolution in Windows Vista
1Click (Start), Control Panel, then under Appearance and Personalization, click Adjust
Screen Resolution. The Display Settings dialog box opens.
2To change the color depth, click the Colors list, then click the color depth you want.
•Low (8-bit) = 256 colors
•Medium (16-bit) = 65,500 colors
•Highest (32-bit) = 16,700,000 colors
3To change the screen resolution, drag the Resolution slider to the size you prefer.
4Click Apply. If the new settings do not look right, click No. If the new settings make the screen
illegible and you cannot click No, the settings return to their previous values after several
seconds.
5Click OK, then click Yes to save your changes.
NTER.
®
:
16
To change the color depth or screen resolution in Windows XP:
1Click Start, then click Control Panel. The Control Panel opens. If your Control Panel is in
Category View, click Appearance and Themes.
2Click Display. The Display Properties dialog box opens.
3Click the Settings tab.
4To change the color depth, click the arrow button to open the Color quality list, then click
the color depth you want.
•Low (8-bit) = 256 colors
•Medium (16-bit) = 65,500 colors
•Highest (32-bit) = 16,700,000 colors
5To change the screen resolution, drag the Screen resolution slider to the size you prefer.
6Click Apply. If the new settings do not look right, click No. If the new settings make the screen
illegible and you cannot click No, the settings return to their previous values after several
seconds.
7Click OK.
EzTune software
When installed onto your computer, EzTune™ software lets you control many of the monitor
settings from your computer. With EzTune, you can:
For more information, see the program’s CD or the installed program’s online help.
www.gateway.com
•Change the orientation of the image (landscape to portrait) by just rotating the screen
(requires the optional height-adjustable stand available in the U.S. at www.gateway.com
•Change brightness, contrast, and color balance
•Change screen geometry
•Set the display position and resolution
)
Using landscape and portrait modes
EzTune automatically switches the display to the appropriate mode (landscape or portrait) when
you rotate the screen. This feature works only with a Windows compatible computer running
EzTune and using VGA, DVI, or HDMI input (the OSD itself does not rotate into portrait mode).
While using portrait mode:
•Full-screen video may display incorrectly or be slow.
•Video games or other full-screen applications may not be fully compatible.
•Some programs are not able to recognize and adapt to your monitor’s portrait mode. If you
experience problems with a program while using portrait mode, switch to landscape mode
and restart the program.
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Using Your Gateway Flat-Panel Monitor
Using the speaker bar
Important
If you connect the speaker bar to the monitor while the monitor is turned on, the
speaker bar will not initialize and will not work correctly. If this happens, turn the monitor
off, then back on to enable the speaker bar.
To turn on the speaker bar:
•The speaker bar is always on. If you connected the speaker bar by following the instructions
in “Set ti ng up th e o pt ional speake r b ar ” on pa ge 5, the speaker bar receives power constantly
from the monitor’s speaker bar power connector.
To use headphones:
•Plug headphones into either of the speaker bar’s headphone jacks. The speaker bar’s volume
is muted, and sound is played through the connected headphones. You can connect
headphones to both headphone jacks, and sound plays out of both sets of headphones.
Power management
Energy declaration
When connected to a computer that supports the VESA Display Power Management Signaling
(DPMS) Protocol, the monitor can conserve significant energy by reducing power consumption
during periods of non-use. When your computer goes into the energy saving mode, the monitor
will then enter the Active Off mode (sleep). In the Active Off mode the Power LED will still show
orange.
Use these conventions and the power can be reduced to the following levels:
VESA StateLED IndicatorPower Consumption
OnBlue<150 W
StandbyOrange<2 W
OffPurple<1 W
To “wake” the monitor when it is in Standby/Active Off mode, move the mouse or press any
keyboard key. You can change the monitor’s power management settings using the Windows
Control Panel. For more information, see your computer’s User Guide.
Maintaining
To keep the monitor in optimal working order:
•Do not block the ventilation holes.
•Do not expose the monitor to rain or use near water.
•Keep the monitor away from radiators or heat vents.
•Keep the monitor out of direct sunlight.
Caution
Do not use any type of abrasive pad or glass cleaner. You will permanently
scratch the screen.
18
•To clean the monitor, use a soft cloth slightly moistened with water only. Wipe the cabinet,
screen, and controls.
www.gateway.com
Troubleshooting
•If you have problems with the monitor, the information in this chapter may help you solve
them without needing to call Customer Care.
•Make sure that the monitor has warmed up for about 30 minutes before making any
judgments about the picture quality.
Troubleshooting symptoms
No power
•Make sure that the power cord is connected correctly to both the back of the monitor and
the wall outlet. For more information about connecting the power cord, see “Connecting the
monitor” on page 2.
Important
If the power LED is on, the monitor is receiving power.
No picture
•Touch (Menu), then (Input Select) to make sure that you have selected the correct
video source.
•Make sure that the power cord is connected correctly to both the back of the monitor and
the wall outlet. For more information about connecting the power cord, see “Connecting the
monitor” on page 2.
•Make sure that the video cable is connected securely to the back of the monitor and
computer. For more information about connecting the video cable, see “Connecting the
monitor” on page 2.
•Make sure that the monitor is turned on.
•Reset the monitor to the factory settings. For more information, see “Advanced menu” on
page 15.
•If the power LED is orange, it means that the monitor is not detecting a video source or input
detection is disabled. Complete the following steps:
•Move the mouse or press any key on the keyboard to bring the monitor out of sleep
mode.
•Touch (Menu), then touch (Input Select) to choose another input.
•Make sure that your computer is turned on.
•Restart your computer with the monitor turned on.
•Make sure that the video cable is not damaged.
•Check the end of the video cable for any pins that might be bent or pushed in.
•Reset the OSD. For more information, see “Advanced menu” on page 15.
•Turn off the monitor and unplug the video cable from the back of your computer. Turn the
monitor back on and wait for ten seconds. If the monitor is functioning correctly, a “No
Signal” message appears. For more information about connecting the video cable, see
“Connecting the monitor” on page 2.
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You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.