Gateway e-4000, E-2000 User Manual
your computer
e-4000 user's guide
Contents
1 Checking Out Your Gateway E-4000 Computer . . . . . . . . . . . . . . . . . . 1
Identifying your computer case style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Gateway Mid Tower Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Gateway Mid Tower Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Gateway Micro Tower Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Gateway Micro Tower Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Desktop to tower conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Gateway 4-bay Small Form Factor Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Gateway 4-bay Small Form Factor Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Desktop to tower conversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Gateway model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Setting Up Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Working safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Reducing eye strain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Setting up your computer desk and chair . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Setting up your computer and computer accessories . . . . . . . . . . . . . . . . . . . 29
Sitting at your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Avoiding discomfort and injury from repetitive strain . . . . . . . . . . . . . . . . . . . . 30
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Starting your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Turning off your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Restarting (rebooting) your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
HelpSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
HelpSpot videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
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4 Using Drives and Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Using a recordable drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Creating data CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Creating music CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Copying CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
5 Maintaining Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Caring for your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Creating an emergency startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Protecting your computer from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Managing hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Checking hard drive space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Using Disk Cleanup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Checking the hard drive for errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Defragmenting the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Backing up files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Using the Scheduled Task Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Cleaning your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Cleaning the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Cleaning the mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Using power saving modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Changing power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Changing the power scheme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Changing advanced power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Activating and using Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Setting up an uninterruptible power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
6 Restoring Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Using the Restoration CDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Reinstalling device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Updating device drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Reinstalling programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Reinstalling Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
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7 Adding or Replacing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Selecting a place to work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Gathering the tools you need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Identifying your computer case style . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Gateway Mid Tower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Adding or replacing a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Adding or replacing add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Gateway Micro Tower Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Replacing a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Adding or replacing add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Gateway 4-bay Small Form Factor case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Adding or replacing a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Adding or replacing add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Replacing the system battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
8 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Opening the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Setting the BIOS configuration jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Software support tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Add-in cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
CD, DVD, or recordable drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Cleaning CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
iii
Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .202
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208
Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .220
Before calling Gateway Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
Tutoring and training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Self-help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Tutoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .222
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
A Reference Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226
System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .227
BIOS configuration jumper settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .232
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .233
B Safety, Regulatory, and Legal Information. . . . . . . . . . . . . . . . . . . . . .235
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
iv
Checking Out
Your Gateway
E-4000 Computer
This chapter introduces you to the basic features of your
Gateway E-4000 computer. Read this chapter to learn:
■ How to identify your Gateway computer case style
■ How to identify the features of your Gateway computer
■ How to locate your computer’s model and serial
number
■ How to locate the Microsoft Certificate of Authenticity
■ How to locate the specifications for your computer
■ What accessories are available for your computer
1
www.gateway.com
1
Chapter 1: Checking Out Your Gateway E-4000 Computer
Identifying your computer case style
Use the following descriptions to identify your computer case style.
Gateway Mid Tower Gateway Micro Tower Gateway 4-bay Small Form Factor
The Gateway Mid Tower
case has an access
door on the front that
covers the drive bays
and other components.
For information on the
Gateway Mid Tower
case, see “Gateway Mid
Tower Front” on page 4.
2
The Gateway Micro
Tower has a removable
base.
For information on the
Gateway Micro Tower
case, see “Gateway Micro
Tower Front” on page 10.
www.gateway.com
The Gateway 4-bay Small Form
Factor case has a removable
stand.
For information on the Gateway
4-bay Small Form Factor case, see
“Gateway 4-bay Small Form Factor
Front” on page 16.
Identifying your computer case style
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Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway Mid Tower Front
Your computer may contain any of the following components.
CD/DVD/recordable
drive
5.25-inch drive bay cover
3.5-inch drive bay cover
Diskette drive
Power button
Headphone jack
(optional)
CD/DVD
eject button
USB 2.0
ports
Diskette eject
button
Microphone jack
(optional)
4
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Component Icon Description
Gateway Mid Tower Front
CD/DVD/recordable
drive
5.25-inch drive bay
cover
3.5-inch drive bay
cover
Diskette drive Use this drive to store smaller files on diskettes. For more
Power button Press this button to turn the power on or off. You can also
Headphone jack
(optional)
Microphone jack
(optional)
Use this drive to listen to audio CDs, install games and
programs, watch DVDs, and store large files onto recordable
CDs and DVDs (depending on drive type). For more
information, see “Using the CD or DVD drive” on page 46.
This drive may be a CD, CD-RW, DVD, DVD/CD-RW,
DVD/DVD-RAM/DVD-R/CD-RW, or DVD-RAM/DVD-R drive.
To identify your drive type and for more information about
your drive, see “Identifying drive types” on page 46.
Remove this cover to install an additional 5.25-inch drive.
Remove this cover to install an additional 3.5-inch drive.
information, see “Using the diskette drive” on page 44.
configure the power button to operate in Standby/Resume
mode or Hibernate mode. For more information on changing
the power button setting, see “Changing power settings” on
page 86.
Plug headphones into this jack. This jack is color-coded lime
green.
Plug a microphone into this jack. This jack is color-coded red
or pink.
CD/DVD eject button Press this button to open the CD or DVD drive tray. For more
information, see “Using the CD or DVD drive” on page 46.
USB 2.0 ports USB v2.0 Plug USB (Universal Serial Bus) devices (such as a joystick
or digital camera) into these ports.
Diskette eject button Press this button to eject an inserted diskette. For more
information, see “Using the diskette drive” on page 44.
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Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway Mid Tower Back
Your computer may contain any of the following components.
Power connector
Voltage switch
PS/2 mouse port
PS/2 keyboard por t
USB 2.0 ports
Serial port
Parallel por t
Monitor port
USB 2.0 ports
Microphone jack
Headphone/speakers (Line out) jack
Audio input (Line in) jack
Telephone jack (optional)
Kensington
lock slot
Case cover
shipping
screw
Microsoft
Certificate of
Authenticity
Ethernet
(network)
jack
Add-in card
retention
thumbscrew
Modem jack (optional)
6
www.gateway.com
Gateway Mid Tower Back
Component Icon Description
Power connector Plug the power cable into this connector.
Voltage switch Before turning on your computer, make sure that this
switch is in the correct position for the correct voltage. The
switch is preset at the factory with the correct voltage for
your area.
In the United States, the utility power is supplied at a
nominal 115 volts at 60 Hz. The power supply should
always be set to this when your computer is operating in
the United States. In other areas of the world, such as
Europe, the utility power is supplied at 230 volts at 50 Hz.
If your computer is operating in an environment such as
this, the voltage switch should be moved to 230.
®
PS/2 mouse port Plug a Personal System/2
PS/2 keyboard port Plug a PS/2 keyboard into this port.
USB 2.0 ports USB v2.0 Plug USB (Universal Serial Bus) devices (such as a
mouse, keyboard, or printer) into these ports.
(PS/2) mouse into this port.
Serial port Plug a serial device (such as a digital camera) into this
port.
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Chapter 1: Checking Out Your Gateway E-4000 Computer
Component Icon Description
Parallel port Plug a parallel device (such as a printer) into this port.
Monitor port Plug a monitor into this port.
Microphone jack Plug a microphone into this jack. This jack is color-coded
red or pink.
Headphone/speakers
(Line out) jack
Audio input (Line in) jack Plug an external audio input source (such as a stereo)
Telephone jack
(optional)
Plug powered, analog front speakers, an external
amplifier, or headphones into this jack. This jack is
color-coded green.
into this jack so you can record sound on your computer.
This jack is color-coded blue.
If your modem has a telephone jack, plug the cable for
a telephone into this jack.
8
www.gateway.com
Gateway Mid Tower Back
Component Icon Description
Modem jack (optional) Plug a modem cable into this jack.
Kensington™ lock slot Secure your computer to an object by connecting a
Kensington cable lock to this slot.
Case cover shipping
screw
Microsoft Certificate of
Authenticity
Ethernet (network) jack Plug a 10/100 Ethernet network cable or a device (such
Add-in card retention
thumbscrew
Remove this screw before opening the case.
The Microsoft Certificate of Authenticity (COA) contains
your Windows product key.
as a DSL or cable modem) into this jack.
Remove this screw when adding or replacing add-in
cards.
www.gateway.com
9
Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway Micro Tower Front
Your computer may contain any of the following components.
CD/DVD eject
button
CD/DVD/recordable
drive
Cover release
handle
Power button
Diskette eject
button
Diskette
drive
Headphone
jack
Microphone
jack
USB 2.0
ports
Removable base
10
(for desktop
conversion)
www.gateway.com
Gateway Micro Tower Front
Component Icon Description
CD/DVD eject button Press this button to open the CD or DVD drive tray. For
more information, see “Using the CD or DVD drive” on
page 46.
CD/DVD/recordable
drive
Cover release handle Press this handle to open the computer cover.
Removable base Use this removable base for desktop conversion. For more
Power button Press this button to turn the power on or off. You can also
Diskette eject button Press this button to eject an inserted diskette. For more
Diskette drive Use this drive to store smaller files on diskettes. For more
Use this drive to listen to audio CDs, install games and
programs, watch DVDs, and store large files onto
recordable CDs and DVDs (depending on drive type). For
more information, see “Using the CD or DVD drive” on
page 46.
This drive may be a CD, CD-RW, DVD, DVD/CD-RW,
DVD/DVD-RAM/DVD-R/CD-RW, or DVD-RAM/DVD-R
drive. To identify your drive type and for more information
about your drive, see “Identifying drive types” on page 46.
information, see “Desktop to tower conversion” on
page 15.
configure the power button to operate in Standby/Resume
mode or Hibernate mode. For more information on
changing the power button setting, see “Changing power
settings” on page 86.
information, see “Using the diskette drive” on page 44.
information, see “Using the diskette drive” on page 44.
Headphone jack Plug headphones into this jack. This jack is color-coded
lime green.
Microphone jack Plug a microphone into this jack. This jack is color-coded
red or pink.
USB 2.0 ports USB v2.0 Plug USB (Universal Serial Bus) devices (such as a
joystick or digital camera) into these ports.
www.gateway.com
11
Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway Micro Tower Back
Your computer may contain any of the following components.
Voltage switch
Power connector
PS/2 mouse port
PS/2 keyboard por t
USB 2.0 ports
Serial port
Paralle l port
Monitor port
USB 2.0 ports
Microphone jack
Headphone/speakers (Line out) jack
Modem jack (optional)
Removable base
(for desktop
conversion)
Microsoft
Certificate of
Authenticity
Ethernet
(network) jack
Kensington
lock slot
Case cover
shipping screw
Audio input
(Line in) jack
Telephone jack
(optional)
Add-in card
retention
thumbscrew
12
www.gateway.com
Gateway Micro Tower Back
Component Icon Description
Voltage switch Before turning on your computer, make sure that this
switch is in the correct position for the correct voltage.
The switch is preset at the factory with the correct
voltage for your area.
In the United States, the utility power is supplied at a
nominal 115 volts at 60 Hz. The power supply should
always be set to this when your computer is operating
in the United States. In other areas of the world, such
as Europe, the utility power is supplied at 230 volts at
50 Hz. If your computer is operating in an environment
such as this, the voltage switch should be moved to 230.
Power connector Plug the power cable into this connector.
®
PS/2 mouse port Plug a Personal System/2
PS/2 keyboard port Plug a PS/2 keyboard into this port.
USB 2.0 ports USB v2.0 Plug USB (Universal Serial Bus) devices (such as a
mouse, keyboard, or printer) into these ports.
(PS/2) mouse into this port.
Serial port Plug a serial device (such as a digital camera) into this
port.
Parallel port Plug a parallel device (such as a printer) into this port.
Monitor port Plug a monitor into this port.
Microphone jack Plug a microphone into this jack. This jack is
color-coded red or pink.
Headphone/speakers
(Line out) jack
Modem jack (optional) Plug a modem cable into this jack.
Removable base Use this removable base for desktop conversion. For
Plug powered, analog front speakers, an external
amplifier, or headphones into this jack. This jack is
color-coded green.
more information, see “Desktop to tower conversion” on
page 15.
www.gateway.com
13
Chapter 1: Checking Out Your Gateway E-4000 Computer
Component Icon Description
Microsoft Certificate of
Authenticity
Ethernet (network) jack Plug a 10/100 Ethernet network cable or a device (such
Kensington™ lock slot Secure your computer to an object by connecting a
Case cover shipping
screw
Audio input (Line in) jack Plug an external audio input source (such as a stereo)
Telephone jack (optional) If your modem has a telephone jack, plug the cable for
Add-in card retention
thumbscrew
The Microsoft Certificate of Authenticity (COA) contains
your Windows product key.
as a DSL or cable modem) into this jack.
Kensington cable lock to this slot.
Remove this screw before opening the case.
into this jack so you can record sound on your computer.
This jack is color-coded blue.
a telephone into this jack.
Remove this screw when adding or replacing add-in
cards.
14
www.gateway.com
Gateway Micro Tower Back
Desktop to tower conversion
You can convert your Gateway Micro Tower case from desktop to tower
configuration using the accessory base included with your system. For more
information, see “Closing the case” on page 134.
www.gateway.com
15
Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway 4-bay Small Form Factor Front
Your computer may contain any of the following components.
CD/DVD eject button
CD/DVD/recordable drive
Removable base
(for desktop
conversion)
Diskette eject button
Diskette drive
Headphone jack
USB 2.0 ports
Power button
Expansion
bay cover
16
www.gateway.com
Gateway 4-bay Small Form Factor Front
Component Icon Description
CD/DVD eject button Press this button to open the CD or DVD drive tray. For
more information, see “Using the CD or DVD drive” on
page 46.
CD/DVD/Recordable
drive
Removable base Use this removable base for desktop conversion. For
Diskette eject button Press this button to eject an inserted diskette. For more
Diskette drive Use this drive to store smaller files on diskettes. For
Headphone jack Plug headphones into this jack. This jack is color-coded
USB 2.0 ports USB v2.0 Plug USB (Universal Serial Bus) devices (such as a
Use this drive to listen to audio CDs, install games and
programs, watch DVDs, and store large files onto
recordable CDs and DVDs (depending on drive type).
For more information, see “Using the CD or DVD drive”
on page 46.
This drive may be a CD, CD-RW, DVD, DVD/CD-RW,
DVD/DVD-RAM/DVD-R/CD-RW, or DVD-RAM/DVD-R
drive. To identify your drive type and for more
information about your drive, see “Identifying drive
types” on page 46.
more information, see “Desktop to tower conversion” on
page 20.
information, see “Using the diskette drive” on page 44.
more information, see “Using the diskette drive” on
page 44.
lime green.
joystick or digital camera) into these ports.
Power button Press this button to turn the power on or off. You can
also configure the power button to operate in
Standby/Resume mode or Hibernate mode. For more
information on changing the power button setting, see
“Changing power settings” on page 86.
Expansion bay cover Remove this cover to access the 3.5-inch expansion
bay. For more information, see “To add or replace a
3.5-inch drive in the expansion bay:” on page 166.
www.gateway.com
17
Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway 4-bay Small Form Factor Back
Your computer may contain any of the following components.
Power connector
PS/2 mouse port
PS/2 keyboard port
USB 2.0 ports
Serial port
Monitor port
USB 2.0 ports
Microphone jack
Headphone/speakers (Line out) jack
Audio input (Line in) jack
Modem jack (optional)
Component Icon Description
Power connector Plug the power cable into this connector.
PS/2 mouse port Plug a Personal System/2
Microsoft Certificate of
Authenticity
Kensington lock slot
Case cover
shipping screw
Parallel port
Ethernet (network) jack
Telephone jack
(optional)
®
(PS/2) mouse into this port.
18
www.gateway.com
Gateway 4-bay Small Form Factor Back
Component Icon Description
PS/2 keyboard port Plug a PS/2 keyboard into this port.
USB 2.0 ports USB v2.0 Plug USB (Universal Serial Bus) devices (such as a
mouse, keyboard, or printer) into these ports.
Serial port Plug a serial device (such as a digital camera) into this
port.
Monitor port Plug a monitor into this port.
Microphone jack Plug a microphone into this jack. This jack is
color-coded red or pink.
Headphone/speakers
(Line out) jack
Audio input (Line in) jack Plug an external audio input source (such as a stereo)
Modem jack (optional) Plug a modem cable into this jack.
Microsoft Certificate of
Authenticity
Kensington™ lock slot Secure your computer to an object by connecting a
Case cover shipping
screw
Parallel port Plug a parallel device (such as a printer) into this port.
Ethernet (network) jack Plug a 10/100 Ethernet network cable or a device (such
Telephone jack (optional) If your modem has a telephone jack, plug the cable for
Plug powered, analog front speakers, an external
amplifier, or headphones into this jack. This jack is
color-coded green.
into this jack so you can record sound on your computer.
This jack is color-coded blue.
The Microsoft Certificate of Authenticity (COA) contains
your Windows product key.
Kensington cable lock to this slot.
Remove this screw before opening the case.
as a DSL or cable modem) into this jack.
a telephone into this jack.
www.gateway.com
19
Chapter 1: Checking Out Your Gateway E-4000 Computer
Desktop to tower conversion
You can convert your Gateway 4-bay Small Form Factor case from desktop to
tower configuration using the accessory base included with your system. For
more information, see “Closing the case” on page 160.
20
www.gateway.com
Identifying your model
Important The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.
Gateway model number
The label on the back of your computer case contains information that
identifies your computer model. Gateway Technical Support will need this
information if you call for assistance.
Identifying your model
www.gateway.com
21
Chapter 1: Checking Out Your Gateway E-4000 Computer
Gateway serial number
You can locate the Gateway serial number:
■ Printed on a white sticker on the front, side, or top of your computer case.
■ Printed on the customer invoice that came with your computer. The
invoice also contains your customer ID number.
■ Displayed in HelpSpot in Windows XP. Click Start, Help and Support, then
click
View product serial number.
Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the back or side of your
computer case includes the product key code for your operating system.
22
www.gateway.com
Finding your specifications
Finding your specifications
For more information about your computer, such as memory size, memory type,
and hard drive size, go to the
eSupport page at support.gateway.com
additional Gateway documentation and detailed specifications.
To view your computer’s serial number or check your specifications in
Windows XP, click
Start, Help and Support, then click My Computer Info.
My Computer Info link in HelpSpot or visit Gateway’s
. The eSupport page also has links to
www.gateway.com
23
Chapter 1: Checking Out Your Gateway E-4000 Computer
You can also find out more about your computer at the Gateway eSupport site.
Visit support.gateway.com
.
24
www.gateway.com
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