Gateway Convertible Notebook pc, CX200 Service Manual
Contents
Replacing Gateway Convertible Notebook Components . . . . . . . . . . . . . . . . . . 1
Identifying the convertible notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparing the convertible notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Removing the main battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removing the optional secondary battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Replacing the modular drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Replacing the IEEE 802.11 Mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Replacing the hard drive in the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing the hinge covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Replacing the LCD panel inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Replacing the LCD panel lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Replacing the palm rest assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing the modem and system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
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Replacing Gateway Convertible Notebook Components
Important This service guide is not intended to be
provided to individual users or consumers.
It cannot be provided to anyone other than
an authorized service provider.
Use this service guide to help plan maintenance tasks for
the Gateway CX200 convertible notebook. All tasks
covered in this guide can be performed by an authorized
field technician without jeopardizing the notebook’s
warranty.
Important For information on the convertible
notebook’s general maintenance, technical
support, safety notices, and regulatory
notices, see the Gateway user guide.
Important If you have suggestions regarding the
content of this guide, send an e-mail with
the subject “Service Guide Comments” to
channel.services@gateway.com
.
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Replacing Gateway Convertible Notebook Components
Identifying the convertible notebook model
The label on the bottom of the convertible notebook contains information that identifies
the convertible notebook model and its features.
Caution It is important that you use the correct service guide for the convertible
notebook. Failure to follow the approved tasks for the convertible
notebook model may result in damage to the convertible notebook.
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Identifying components
Identifying components
Where screw measurements are shown, the first number indicates screw head width, and
the second number indicates screw length.
Use this chart to identify the main components of the convertible notebook. For a complete
list of replaceable parts, see “Contents” on page i.
LCD panel assembly
(see page 44)
Keyboard cover
(see page 38)
Keyboard
(see page 40)
Cooling assembly
(see page 16)
Processor
(see page 20)
Palm rest assembly
(see page 60)
System board
(see page 65)
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Replacing Gateway Convertible Notebook Components
Preparing your work space
Before performing maintenance on the convertible notebook, make sure that your work
space and the convertible notebook are correctly prepared.
■ Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.
■ Use a stable and strong table, and make sure that the table top is large enough to
hold each component as you remove it.
■ Use bright lighting to make part identification easier.
■ Keep your work surface free from clutter and dust that may damage components.
■ Use a magnetized screwdriver for removing screws.
■ When removing components that are attached to the convertible notebook by a
cable, unplug the cable before removing the screws, when possible, to avoid
damaging the cable.
■ As you remove components and screws, lay them toward the rear of your work
surface (behind the convertible notebook) or far enough to the side that your arms
do not accidentally brush them onto the floor.
■ To help keep track of screws, try the following:
■ Place each component’s screws in their own section of a parts sorter.
■ Place each component’s screws next to the component on your work surface.
■ Print the first page of each task, then place the page toward the rear of your
work surface. As you remove screws, place the screws in their respective boxes
on the page. Where screw measurements are shown, the first number indicates
screw head width, and the second number indicates screw length.
■ After loosening screws that are deeply recessed in a hole (for example, on the
bottom of the base assembly), you can leave the screws in the holes if you place
small pieces of masking tape over the hole openings. When reassembling the
component, just remove the tape and tighten the screws.
■ When you place flat-headed screws on your work surface, stand them on their
heads to prevent the screws from rolling off the table.
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Preventing static electricity discharge
Preventing static electricity discharge
Important Before performing maintenance on the convertible notebook, you
should read and understand the information in this section.
The components inside your convertible notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD).
Warning To avoid exposure to dangerous electrical voltages and moving parts,
turn off your convertible notebook and unplug the power cord, modem
cable, and network cable before opening the case.
Warning To prevent risk of electric shock, do not insert any object into the vent
holes of the convertible notebook.
Before performing maintenance on the convertible notebook, follow these guidelines:
■ Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.
■ Remove components from their antistatic bags only when you are ready to use
them. Do not lay components on the outside of antistatic bags because only the
inside of the bags provide electrostatic protection.
■ Always hold components by their edges. Avoid touching the edge connectors.
Never slide components over any surface.
■ Wear a grounding wrist strap (available at most electronics stores) and attach it to
a bare metal part of your workbench or other grounded connection.
■ Touch a bare metal surface on your workbench or other grounded object.
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Replacing Gateway Convertible Notebook Components
Preparing the convertible notebook
Warning To avoid exposure to dangerous electrical voltages and moving parts,
turn off the convertible notebook, remove the battery, and unplug the
power cord, modem cable, and network cable before opening the
case. Replace the cover before you restore power or reconnect the
modem and network cables.
To prepare the convertible notebook for maintenance:
1 Make sure that the CD or DVD drive is empty.
2 Turn off the convertible notebook and unplug the power cord, modem cable, and
network cable.
3 Make sure the LCD panel is in notebook mode, then close the LCD panel.
4 Disconnect all peripheral devices and remove any PC Cards.
5 Unplug from the optional port replicator from the notebook.
6 Remove the main and optional secondary battery. For more information, see
“Removing the main battery” on page 7 and “Removing the optional secondary
battery” on page 8.
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Preparing the convertible notebook
Removing the main battery
To remove the main battery:
1 Turn the convertible notebook over so the bottom is facing up.
2 Slide the battery lock to the unlocked position, then slide the battery release latch.
3 Slide the battery out of the bay.
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Replacing Gateway Convertible Notebook Components
Removing the optional secondary battery
To remove the optional secondary battery:
1 Turn the convertible notebook over so the bottom is facing up.
2 Remove the modular bay lock screw (if one is present), then slide and hold the module
bay latch. The battery may move out slightly.
Modular bay lock screw
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3 Slide the battery out.
Preparing the convertible notebook
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Replacing Gateway Convertible Notebook Components
Replacing the modular drive
Important Install only a Gateway CX200 modular drive in the modular bay.
Tools you need to complete this task:
Phillips #0 screwdriver
To replace the modular drive:
1 Complete the steps in “Preparing the convertible notebook” on page 6.
2 Turn the convertible notebook over so the bottom is facing up.
3 Remove the modular bay lock screw (if one is present), then slide and hold the module
bay latch. The drive may move out slightly.
Modular bay lock screw
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Replacing the modular drive
4 Slide the drive out.
5 Firmly push the new drive straight into the bay until the latch clicks into place.
6 Replace the module bay lock screw.
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Replacing Gateway Convertible Notebook Components
Adding or replacing memory modules
Important Use only memory modules designed for the Gateway CX200.
Tools you need to complete this task:
Phillips #0 screwdriver
Memory
bay
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Adding or replacing memory modules
To add or replace memory modules:
1 Complete the steps in “Preparing the convertible notebook” on page 6.
2 Loosen the six memory bay cover screws that secure the memory cover. (These screws
cannot be removed.)
Screw
Screw
Screw Screw
Screw
Screw
3 Remove the memory bay cover.
Tips & Tricks Be careful not to break off the tabs located on the bottom of the cover.
Slide the cover in the direction shown. If the cover does not slide
easily, wiggle the cover to loosen it.
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Replacing Gateway Convertible Notebook Components
4 If you are removing a module, gently press outward on the clip at each end of the
memory module until the module tilts upward.
Clip
5 Pull the memory module out of the slot.
Clip
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Adding or replacing memory modules
6 Hold the new or replacement module at a 30-degree angle and press it into the empty
memory slot. This module is keyed so it can only be inserted in one direction. If the
module does not fit, make sure that the notch in the module lines up with the tab
in the memory bay.
Important Use only memory modules designed for the Gateway CX200.
7 Gently push the module down until it clicks in place.
8 Replace the memory bay cover, then tighten the cover screws.
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Replacing Gateway Convertible Notebook Components
Replacing the cooling assembly
Tools you need to complete this task:
Phillips #0 screwdriver
Screws removed during this task:
6 chrome (cooling
assembly)
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Replacing the cooling assembly
To replace the cooling assembly:
1 Complete the steps in “Preparing the convertible notebook” on page 6.
2 Loosen the six memory bay cover screws that secure the memory cover. (These screws
cannot be removed.)
Screw
Screw
Screw Screw
Screw
Screw
3 Remove the memory bay cover.
Tips & Tricks Be careful not to break off the tabs located on the bottom of the cover.
Slide the cover in the direction shown. If the cover does not slide
easily, wiggle the cover to loosen it.
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Replacing Gateway Convertible Notebook Components
4 Remove the four screws that are stamped with the numbers 1 through 4 next to them.
Make sure that you remove the screws in reverse numerical order.
Caution When removing the cooling assembly’s screws from the numbered
holes, remove them in reverse numerical order.
Screw Screw
Screw Screw
Caution There are thermal pads beneath the cooling assembly. Do not remove
the thermal pads.
5 Remove the two remaining screws that connect the cooling assembly to the system
board.
Screw
Screw
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Replacing the cooling assembly
6 Unplug the old cooling fan.
7 Lift the cooling assembly up and away from the convertible notebook.
8 Install the new cooling assembly in the convertible notebook.
9 Plug in the new cooling fan.
10 Replace the four screws that are stamped with the numbers 1 through 4 next to them.
Make sure that you tighten the screws in numerical order.
Caution When tightening the cooling assembly’s screws into the numbered
holes, tighten them in numerical order.
11 Replace the other two screws that connect the cooling assembly to the system board.
12 Replace the memory bay cover, then tighten the cover screws.
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