CLP-9001/9301
User’s Manual
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
COMPLIANCE STATEMENT
FOR EUROPEAN USERS
CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (73/23/EEC)/EN60950
EMC Directive (89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3
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EMI COMPLIANCE STATEMENT
FOR CANADIAN USERS
This Class A digital apparatus complies with Canadian ICES-003.
This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Use shielded cables to connect this device to computers.
Any changes or modifications not expressly approved by the grantee of this device could void the user's authority to operate the equipment.
ETAT DE CONFORMITE EMI A L'USAGE
DES UTILISATEURS CANADIENS
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de la télévision.
Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.
Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre les interférences avec les réceptions radio ou télévison, provoquées par la mise en et hors circuit de l'équipment; aussi, il est demandé a l'utilisateur d'essayer de corriger l'interférence par l'une ou plus des mesures suivantes:
•Réorienter l'antenne de réception.
•Installer l'ordinateur autre part, par égard pour le récepteur.
•Brancher l'ordinateur dans une prise de courant différente de façon à ce que l'ordinateur et le récepteur soient branchés sur des circuits différents.
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Important Safety Instructions
1.Read all of these instructions and save them for later reference.
2.Follow all warnings and instructions marked on the product.
3.Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
4.Do not use this product near water.
5.Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.
6.Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
7.This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
8.This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.
9.Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.
10.If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220−240V outlet.
11.Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12.Except as explained elsewhere in this manual, don't attempt to service this product yourself. Opening and removing those covers that are marked "Do Not Remove" may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.
13.The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.
14.Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
A.When the power cord or plug is damaged or frayed.
B.If liquid has been spilled into the product.
C.If the product has been exposed to rain or water.
D.If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
E.If the product has been dropped or the cabinet has been damaged.
F.If the product exhibits a distinct change in performance, indicating a need for service.
− iii −
Notice
1.Before use, be sure to read this manual. And keep it handy for reference when needed.
2.The contents of this manual may change without prior notice.
3.Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.
4.We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.
5.We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.
6.Do not handle, disassemble or repair the parts other than those specified in this manual.
7.We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment.
8.Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
9.Please contact us if there are any mistakes or ambiguities within this manual.
10.If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.
Trademark Acknowledgement
Contains UFST from Agfa Monotype Corporation
Trademarks or registered trademarks of other companies and products are included in this manual.
− iv −
Introduction
Thank you for purchasing a new Citizen CLP series label printer.
This manual is designed to help you quickly understand the basic operations of this printer.
Design features
This printer is designed to accurately print bar codes and various character fonts on media such as tags and labels at high speeds. Both direct thermal and thermal transfer printing is possible.
•Excellent print quality at speed
This printer easily creates the crisp bar codes and clear fonts required for today’s vast range of labeling applications at a speed to match the performance of modern time-critical installations.
•Simple control panel
Printing operations such as printer setup, print position and interface configuration can be performed with the six keys on the control panel. Even an untrained operator can easily operate this printer by following the instructions on the LCD control panel.
•Easy maintenance
The simple construction of the printer and unobstructed view of the paper path make daily maintenance, paper and ribbon replacement, and troubleshooting quite easy and fast.
•Interfacing to a computer
The printer is equipped with the RS-232C serial (max. 115.2Kbps) and parallel interfaces as standard. Other interfaces such as USB, IEEE1284ECP, and Ethernet are also available as options. Using standard applications or dedicated software, bar codes and labels can easily be created and printed.
•Great versatility from many options
As well as the interface options, other accessories such as auto-cutter and peeler with rewinder are available to meet a diverse range of applications.
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Table of Contents |
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FCC Compliance Statement for American Users .............................. |
i |
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Compliance Statement for European Users ...................................... |
i |
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EMI Compliance Statement for Canadian Users............................... |
ii |
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Important Safety Instructions ............................................................. |
iii |
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Notice |
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iv |
Trademark ...........................................................Acknowledgement |
iv |
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Introduction ........................................................................................ |
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v |
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Design ..................................................................................features |
v |
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Table of ...............................................................................Contents |
vi |
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Chapter .....................................................................1 |
Unpacking |
1 |
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1.1 ............................... |
Checking items inside the accessory box |
2 |
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Chapter .......................................................2 |
Safety Precautions |
3 |
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............................................................................. |
Safety signs |
3 |
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........................................................... |
Installation precautions |
8 |
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Chapter .......................3 Names and Functions of Printer Parts |
9 |
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3.1 .................................................................... |
Printer main body |
9 |
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3.2 ........................................................................... |
Control panel |
12 |
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Chapter ...........................................4 Media (Paper) and Ribbon |
15 |
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4.1 ........................................................................ |
Types of media |
15 |
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4.2 ............................................................................... |
Paper size |
18 |
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4.3 ................................................................... |
Loading the paper |
19 |
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4.4 .................................................................. |
Loading the ribbon |
24 |
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4.5 ............................................. |
Printhead pressure adjustments |
27 |
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4.6 ...................................................... |
Paper sensor adjustments |
28 |
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Chapter ....................5 Power ON and Using the Control Panel |
29 |
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5.1 .................................................. |
Connecting to a power outlet |
29 |
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5.2 ............................................................. |
Turning the printer ON |
30 |
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5.3 ................................................. |
Ready Mode and Menu Mode |
31 |
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5.4 .................................................. |
Navigating the Menu System |
32 |
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5.5 ........................................................... |
Changing Menu Values |
33 |
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5.6 ...................................... |
Permanently Saving Printer Settings |
34 |
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5.7 .................................. |
Producing a Test or Configuration Print |
35 |
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5.8 ........................................................... |
Turning the printer OFF |
36 |
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Chapter 6 Configuring Your Printer Using the Menus |
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6.1 |
The Group Menu ..................................................................... |
37 |
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6.2 |
Page Setup Menu ................................................................... |
38 |
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6.3 |
System Setup Menu................................................................ |
39 |
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6.4 |
After Print Menu ...................................................................... |
41 |
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6.5 |
Interface Setup Menu.............................................................. |
42 |
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6.6 |
Permanently Saving Settings Menu........................................ |
43 |
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6.7 |
Test Mode Menu...................................................................... |
43 |
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6.8 |
Menu Mode Description .......................................................... |
44 |
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Chapter 7 |
Troubleshooting........................................................... |
49 |
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7.1 |
Items to check in case of trouble ............................................ |
49 |
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7.2 |
Error messages and corrective actions .................................. |
51 |
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Chapter 8 |
Maintenance ................................................................. |
53 |
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8.1 |
Printer care.............................................................................. |
53 |
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8.2 |
Cleaning method ..................................................................... |
54 |
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Chapter 9 |
Specifications............................................................... |
55 |
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9.1 |
General specifications............................................................. |
55 |
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9.2 |
Interfaces................................................................................. |
56 |
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9.3 |
Printable area .......................................................................... |
59 |
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9.4 |
Adjustable sensor.................................................................... |
60 |
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9.5 |
Auto-cutter (optional)............................................................... |
61 |
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9.6 |
Peeler (optional)...................................................................... |
62 |
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9.7 |
Environmental requirements ................................................... |
62 |
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− viii −
Chapter 1 Unpacking
Chapter 1
Unpacking
First open the carton and take out the accessory box and the printer front cover, then lift the printer main body out of the carton, holding the bottom of the printer firmly.
Also keep the carton and packing materials as the printer must be packed properly with the carton and packing materials for future shipment.
Accessory box |
Printer main body |
Rear foam damper
Printer front cover
Front foam damper
Carton
CAUTION
•When taking the printer out of the carton, prepare ample space to set the printer down. To ensure safety, no fewer than two persons should lift the printer main body at this time.
•Do not hold the foam (polystyrene) dampers when lifting the printer main body.
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Chapter 1 Unpacking
1.1 Checking items inside the accessory box
First, you should check that all of the following items are inside the accessory box. If any are missing, please contact your supplier.
• |
Power cord |
1 piece |
• Paper core adaptor (3-inch) |
2 pieces |
|
• |
Ribbon core |
1 piece |
• |
Paper holder |
1 piece |
• |
Label paper |
1 piece |
• |
Ribbon bobbins |
2 pieces |
• |
Ribbon |
1 piece |
• |
Thermal head cleaner |
1 piece |
• |
User's manual |
1 copy |
Accessory box |
User’s manual |
Power cord
Paper core adaptor (two) (3-inch)
Paper holder
Label paper
Ribbon bobbins (two)
Ribbon core
Ribbon
Thermal head cleaner
CAUTION
The specifications of the power cord may vary, depending on the rules of the destination.
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Chapter 2 Safety Precautions
Chapter 2
Safety Precautions
This chapter describes safety precautions when using the printer. Please read and understand the precautions in this chapter before using the printer.
Safety signs
The various safety signs included in this manual and pasted on the printer are intended to inform you of the correct and safe handling of this printer and protect against personal injury and property damage. Please familiarize yourselves with the following safety signs and their meanings.
WARNING
CAUTION
Indicates a situation which, if not observed and handled properly, could result in death or serious injury.
Indicates a situation which, if not observed and handled properly, could result in personal injury or property damage.
Examples
Symbol ∆: Attention! The actual warning is portrayed in the drawing (for example, the sign on the left calls attention to electrical shock).
Symbol 
: Operation prohibited. The prohibited operation is portrayed in the drawing (for example, the sign on the left indicates that disassembling is prohibited).
Symbol ●: Operation required. The required operation is portrayed in the drawing (for example, the sign on the left indicates that the plug must be removed from the outlet).
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Chapter 2 Safety Precautions
WARNING
Avoid unsafe places
Avoid unsafe places such as the top of a shaky desk, an uneven surface or any area subject to vibration. Failure to observe this precaution may cause the printer to fall or turn over, resulting in injury.
Dot not put water-filled containers nearby
Do not put containers filled with water or chemical liquids such as vases and cups near the printer. If a liquid spills or enters the printer, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel. Continued use without corrective action may result in fire or electrical shock.
Do not allow any foreign matter to enter
Do not allow any metallic objects or flammable material to enter or fall into the printer through the openings (such as the cable port). If foreign matter enters, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel. Continued use without corrective action may result in fire or electrical shock.
Do not use an improper power voltage
Do not use a power voltage other than the specified in the rating label on the rear of the printer. Failure to observe this precaution may result in fire or electrical shock.
Connect the ground wire
Make sure that the ground wire to the printer is properly connected to the earth. Failure to do so may result in electrical shock.
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Chapter 2 Safety Precautions
Power cord
Do not damage, break or modify the power cord. Putting heavy objects on the power cord or heating or pulling it may cause damages, leading to fire and electrical shock.
If the power cord is damaged (e.g., the core is exposed or the wire broken), contact our service personnel. Continued use without corrective action may result in fire or electrical shock.
When using, do not bend, twist, or pull the power cord. Failure to observe this precaution may result in fire or electrical shock.
If the printer is dropped or damaged
If you accidentally drop or damage the printer, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel. Continued use without corrective action may result in fire or electrical shock.
Avoid using the printer in abnormal conditions
Do not use the printer in abnormal conditions, for example if an unpleasant smell or smoke is emitted. If you notice an abnormal condition, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel. Failure to observe this precaution may result in fire or electrical shock. To avoid serious danger, never try to carry out repairs by yourself.
Do not disassemble
Do not disassemble or modify the printer. Failure to observe this precaution may result in fire or electrical shock. For checking, adjusting, or repairing parts inside the printer, contact our service personnel.
Cutter (optional)
To avoid injury, never allow your hands or any foreign matter to enter the cutter section.
Thermal head cleaner
The thermal head cleaner is inflammable. Never heat it or throw it into the fire, and keep it away from children.
− 5 −
Chapter 2 Safety Precautions
CAUTION
Avoid high-humidity areas
Do not put the printer in areas with high-humidity or heavy condensation. If moisture has condensed on the printer, turn off the power switch immediately and leave the printer for a while until the moisture dries up. Using the printer when damp may result in electrical shock.
Carrying
Before carrying the printer, be sure to remove the plug from the outlet and the connecting cable to the outer equipment. If left connected, the power cord and connecting cable may be damaged, leading to fire and electrical shock.
Do not transport the printer while loaded with paper or ribbon. If paper is loaded, it may drop out, leading to injury or internal damage to the printer.
When placing the printer on a floor or desk, be careful not to catch your fingers and hands under the feet of the printer.
Power
Never operate the power switch or insert/remove the power or data cord with wet fingers. Failure to observe this precaution may result in electrical shock.
Power cord
Do not put a heater near the power cord. A nearby heater can melt the power cord casing, resulting in fire or electrical shock.
When removing the plug of the power cord from the outlet, be sure to grip the plug, not the cord, when pulling it out. Pulling the cord may expose the core or break the wire, leading to fire or electrical shock.
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Chapter 2 Safety Precautions
Opening/closing the right side cover
When opening/closing the right side cover, be careful not to catch your fingers between the cover and chassis.
When opening, open the cover all the way until it stops at the hinges, and then release your hand.
When closing, close the cover fully and then release your hand.
Printhead
The printhead remains at a high temperature immediately after printing. Therefore, be careful to avoid contact with the printhead when replacing the ribbon or paper or cleaning the printer immediately after printing. Failure to observe this precaution may result in burning.
The edge of the printhead can injure your bare hands and the printhead itself can give you an electrical shock. To replace the printhead, contact our service personnel. Never try replacement by yourself.
Loading the paper and ribbon
When loading the paper and ribbon, be careful not to catch your fingers in the mechanism.
No use for long periods
When the printer is not used for long periods, the plug of the power cord should be removed from the outlet to ensure safety.
Printer care and cleaning
Whilst performing maintenance and cleaning, the plug of the power cord should be removed from the outlet to ensure safety.
Do not use benzine, thinner, alcohol, etc. to wipe the dirt off the printer. Failure to do so may cause discoloration or deformation. If the dirt is too large, soak a cloth in a thin neutral detergent and squeeze out and wipe with it, and finally wipe with a dry, soft cloth.
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Chapter 2 Safety Precautions
Installation precautions
After reading and understanding the safety signs, install the printer, observing the following precautions:
Avoid dust
Dust can stop the printer from cleanly printing a document. It can also cause breakdowns and shorten the printer life.
Install away from high power-consuming equipment such as compressors and generators
High power-consuming equipment such as compressors or generators can cause power voltage drops or generate power noises, resulting in printer malfunction or breakdown. Therefore, be sure to keep the printer away from this kind of equipment.
Avoid direct sunlight
This printer includes optical sensors that may malfunction if exposed to direct sunlight. When printing, close the cover firmly.
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Chapter 3 Names and Functions of Printer Parts
Chapter 3
Names and Functions of Printer Parts
This chapter describes the names and functions of each part of the printer.
3.1 Printer main body
1Opening/closing and detachment of the front cover
To open the front cover, catch hold of the right edge of the front cover with your fingers and open it in the direction as shown with arrow. To close the front cover, return the right edge of the front cover to the original position and push it lightly and the magnet on the lower right corner will hold the front cover and the printer main body frame firmly. To remove the front cover, first open it fully then vertically lift up the hinged left side of the cover.
2Opening/closing of the right side cover
The right side cover (viewed from the front) is opened while holding the lower curved grip of the cover. The cover should be opened all the way until it stops at the hinges. To close the cover, close it fully while holding the grip of the cover and release your hand.
3Grip to open/close the right side cover
8
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2 |
1 |
(For numbers in the figure, see on |
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the next page.) |
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Chapter 3 Names and Functions of Printer Parts
1Front cover
2Right side cover
3Control panel
4Printhead lever
5Printhead
6Printhead pressure knob
7Platen
8Right side cover grip
9Paper guide roller
10Paper guide roller release lever
11Paper sensors
12Paper sensor adjust-knob
13Paper guide (rotation and horizontal movement)
14Paper roll shaft
15Cushion roller
16Ribbon bobbin holders
17Paper holder
18Printhead pressure gauge
1
3
8
11
2
R
T
16
6
14
15
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17 |
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10 |
13 |
A |
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12 |
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18 |
5 |
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4 |
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9 |
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7 |
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B |
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10
CAUTION
Do not touch the printhead set screw A and platen set screw B.
− 10 −
Rear and side covers
19Media viewing window
20AC main power input port
21Power switch
22Parallel interface connector
(or optional IEEE1284ECP or Ethernet interface connector)
23RS-232C serial interface connector
24(not used)
25Optional USB interface slot plate
26(not used)
19
Chapter 3 Names and Functions of Printer Parts
25 26
23
22
21
20
24
− 11 −
Chapter 3 Names and Functions of Printer Parts
3.2 Control panel
The control panel consists of an LCD displaying two lines of eight characters, two LEDs and six control keys. Two functions are assigned to each key except the MODE key.
CLP-9001
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POWER |
READY |
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MODE |
REPEAT |
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UP |
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STOP |
FEED |
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MENU |
DOWN |
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FUNCTION |
PAUSE |
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EXIT |
SELECT |
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Indications
LCD (Display)
Shows the current printer status by a message on the display.
POWER LED
Lights up when the printer power is turned on.
READY LED
•Lights up when the printer is placed into the print ready state. When the PAUSE key is pressed, the READY LED goes out and shows “Pause” on the LCD (Display). By pressing the PAUSE key again, the READY LED lights up.
•The printer is in Ready mode after the power-on sequence has finished.
•The Ready mode is selected using the MODE key.
−12 −
Chapter 3 Names and Functions of Printer Parts
Control keys
On the control panel legend, in Ready mode, the text written ABOVE each key shows the key’s function. In Menu mode, the text written BELOW each key shows the key’s function.
MODE key
When the MODE key is pressed, the printer is placed into the Ready mode. When the MODE key is pressed again, the printer is placed into the Menu mode. Each time the MODE key is pressed, the printer toggles between the Ready mode and Menu mode. (See P31)
Key functions in the Ready mode
STOP key
•Shows “JobClear” on the LCD (Display) if data is stored in print buffer.
•Completes printing midway through the print job or data processing and shows “JobClear Yes/No” on the LCD (Display).
•Pressing STOP again changes the selection of “Yes/No” under the display of “Job Clear”.
FEED key
•Feeds one sheet of paper when this key is pressed after TOF (top-of-form) positioning has been performed.
•Performs TOF (top-of-form) positioning if the printer is part way through a label or page. Note: Sometimes the paper may be set at irregular position when it is being loaded or
the power to the printer is turned on. If this occurs, press the FEED key to advance the paper to the top of the next label or page.
PAUSE key
•Completes current page printing midway through the print job and places the printer into paused status. To resume printing, press the PAUSE key again.
•Places the printer into paused state if it is waiting to receive data from the host computer.
FUNCTION key
This is a reserved key; no operation is performed.
REPEAT key
•Reprints one job of the last printed label each time this key is pressed if the last print data is stored in print buffer and is not printed yet.
•Performs no operation if no print data is stored in print buffer or printer is in printing state.
−13 −
Chapter 3 Names and Functions of Printer Parts
MODE key
Printer enters the Menu mode, and the ‘ Page Setup’ menu is shown on the LCD (Display). (See P31)
Key functions in the Menu mode
MENU key
Selects the next Group Menu or Menu Item. (See P31 − 33)
UP key
•Selects the next Group Menu or Menu Item. (See P31 − 33)
•Selects the next Value of the Menu Item. (See P31 − 33)
DOWN key
•Selects the previous Group Menu or Menu Item. (See P31 − 33)
•Selects the previous Value of the Menu Item. (See P31 − 33)
SELECT key
•Enters the Menu Item from the Group Menu. (See P31 − 33)
•Enters or exits the Value from the Menu Item. (See P31 − 33)
•Executes current setting of the Value, for example, “Printing Sample” in Test mode. (See P35)
EXIT key
Return to the Menu Item or Group Menu. (See P31 − 33)
MODE key
Return to the Ready mode and the ‘READY’ is shown on the LCD (Display). (See P31, 32)
− 14 −
Chapter 4 Media (Paper) and Ribbon
− 15 −
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