Citizen CL-E720, CL-E730 User Manual

Thermal Transfer Barcode & Label Printer

CL-E720/CL-E730

USER'S MANUAL

CONTENTS
INTRODUCTION...............................................................................................................................	3
COMPLIANCE STATEMENT FOR EUROPEAN USERS............................................................	5
GS MARK STATEMENT....................................................................................................................	5
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS....................................................	5
EMI COMPLIANCE STATEMENT FOR CANADIAN USERS....................................................	6
ETAT DE CONFORMITE EMI A L’USAGE DES UTILISATEURS CANADIENS.....................	6
IMPORTANT SAFETY INSTRUCTIONS.......................................................................................	7
NOTICE................................................................................................................................................	8
SAFETY INSTRUCTIONS................................................................................................................	9
Chapter 1 Setup
Confirmation of Carton Contents...........................................................................................	11
Part Names and Functions........................................................................................................	13
Connection to Power..................................................................................................................	20
Driver Installation.........................................................................................................................	20
Connection to a Computer.......................................................................................................	21
Chapter 2 Printer Operation
Power ON/OFF...............................................................................................................................	22
Normal Operating Mode............................................................................................................	23
Setting the Media.........................................................................................................................	25
Setting the Ribbon.......................................................................................................................	30
Mode Settings................................................................................................................................	33
Quick Setup of the Print Method............................................................................................	52
Emulation Auto Detect: Cross-EmulationTM ........................................................................	53
Chapter 3 Printer Adjustments
Sensor Adjustments....................................................................................................................	55
Media Thickness Adjustment...................................................................................................	59
Media Width Adjustment..........................................................................................................	60
Adjusting the Ribbon..................................................................................................................	61
Cleaning...........................................................................................................................................	67
Appendixes
Troubleshooting...........................................................................................................................	68
Specifications.................................................................................................................................	71
Interfaces.........................................................................................................................................	76
Replacing the Interface Board.................................................................................................	89

2

INTRODUCTION

Thank you for purchasing the CITIZEN CL-E720/CL-E730 printer. This printer is compatible with the maximum media width (118 mm or 4.65 inch), which has been developed for a wide range of applications such as labels, tags and tickets.

■■■ Main Features ■■■

<High-speed, high-quality printing>

This printer can be used for high-speed, high-quality printing thanks to its ARM® Cortex-A9 processor and Citizen’s history control IC.

*ARM and Cortex are registered trademarks or trademarks of ARM Limited.

<Environment-friendly energy-efficient design>

As an energy-efficient product, this printer is compliant with the International Energy Star Program (ENERGY STAR®).

<Optimal ribbon tension through ARCPTM>

Designed to provide the optimal ribbon tension from the beginning to the end of the ribbon roll, the ARCPTM technology insures stable printing position & printed output accuracy by preventing ribbon slippage and ribbon wrinkle.

<Easy control language>

Label creation and printing is easily accomplished through the use of printer control language emulations. This printer can process either ZPLTM or DPLTM as standard.

<Easy operation>

•• The printer status can be seen easily and its configuration & setup adjusted easily using the graphic LCD panel.

•• The high-lift printhead and mechanism means that media and ribbon can be loaded with ease and it is constructed for easy thermal printhead cleaning, etc.

•• Media width adjustment, media thickness adjustment, media sensor adjustment, and ribbon tension adjustment can all be accomplished easily by the user using the colourcoded operator controls.

<Interface>

Ethernet (LAN) and USB 2.0 are standard equipment, for quick data transfer and printing.

<Optional interface>

Optional RS232C Serial, IEEE1284 Parallel and Wireless LAN (WiFi) are all quickly installed.

<Optional auto-cutter / peeler unit>

The auto-cutter and peeler units are designed so that they can be installed easily.

3

<Adjustable sensors>

The adjustable media sensors - which allow the sensors to be positioned in different locations across the media - are standard features making the printer ideal for use with special media.

<Installation>

The interface, power switch etc. are installed towards the back and the top cover opens and closes vertically so that the sides of the printer are not restricted.

4

COMPLIANCE STATEMENT

FOR EUROPEAN USERS

CE marking shows conformity to the following criteria and provisions: Low Voltage Directive (2006/95/EC, formerly 73/23/EEC)/EN60950-1

EMC Directive (2004/108/EC, formerly 89/336/EEC)/EN55022, EN55024, EN61000-3-2 & EN61000-3-3

GS MARK STATEMENT

This product has been tested under EN ISO 7779 and has an acoustic level output no higher than 70db(A).

This device is not intended for use at a video workstation in compliance with Bildscharb V.

This device is not intended for use in the direct field of view at visual display workplaces. To avoid incommoding reflections at visual display workplaces this device must not be placed in the direct field of view.

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

5

EMI COMPLIANCE STATEMENT

FOR CANADIAN USERS

This Class A Information Technology Equipment (ITE) complies with Canadian CAN ICES- 3(A)/NMB-3(A).

This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio and television reception. This Information Technology Equipment (ITE) does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. This equipment is designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the equipment.

ETAT DE CONFORMITE EMI A L’USAGE

DES UTILISATEURS CANADIENS

Cet Équipements informatiques (EI) de la classe A est conforme à la norme CAN ICES-3(A)/ NMB-3(A) du Canada.

Cet équipment produit et utilise l’énergie à radiofréquences et s’iln’est pas installé et utilisé correctment, c’esst à dire en accord strict avec les instructions du fabricant, il risque de provoquer des intérferences avec la réception de la radio et de latélévision.

Le présent Équipements informatiques (EI) n’émet pas de bruite radio électriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada.

Cet équipment est conçu pour fournir une protection satisfaisante contre de telles interférences dans une installation résidentielle. Cependant, il n’y a pas de garantie contre les interférences avec les réceptions radio ou télévision, provoquées par la mise en et hors circuit de l’équipment; aussi, il est demandé a l’utilisateur d’essayer de corriger l’interférence par l’une ou plus des mesures suivantes:

•Réorienter l’antenne de réception.

•Installer l’ordinateur autre part, par égard pour le récepteur.

•Brancher l’ordinateur dans une prise de courant différente de façon à ce que l’ordinateur et le récepteur soient branchés sur des circuits différents.

6

IMPORTANT SAFETY INSTRUCTIONS

•Read all of these instructions and save them for later reference.

•Follow all warnings and instructions marked on the product.

•Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

•Do not use this product near water.

•Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

•Slots and openings on the cabinet and the back or bottom are provided for ventilation.

To ensure reliable operation of the product and to protect it from overheating, do not block or cover these openings. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

•This product should be operated from the type of power source indicated on the marking label.

If you are not sure of the type of power available, consult your dealer or local power company.

•This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the grounding-type plug.

•Do not allow anything to rest on the power cord. Do not locate this product where the cord will be walked on.

•If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes for 120V outlet and 7.5 amperes for 220V-240V outlet.

•Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

•Except as explained elsewhere in this manual, don’t attempt to service this product yourself. Opening and removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing on those compartments to service personnel.

•The mains plug on this equipment must be used to disconnect mains power. Please ensure that the socket outlet is installed near the equipment and shall be easily accessible.

•Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A.When the power cord or plug is damaged or frayed.

B.If liquid has been spilled into the product.

C.If the product has been exposed to rain or water.

D.If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E.If the product has been dropped or the cabinet has been damaged.

F.If the product exhibits a distinct change in performance, indicating a need for service.

•For Norway User

The equipment has been designed for connection to IT power distribution system.

7

NOTICE

•Before use, be sure to read this manual. Please keep this manual for future reference as needed.

•The contents of this manual may change without prior notice.

•Reproduction, transfer, or transmission of the contents of this manual without prior consent is strictly prohibited.

•We are not liable for any damage resulting from the use of the information contained herein, regardless of errors, omissions, or misprints.

•We are not liable for any problems resulting from the use of optional products and consumable supplies other than the designated products contained herein.

•Do not handle, disassemble or repair the parts other than those specified in this manual.

•We are not liable for any damage caused by misuse of the printer or usage of the printer in poor environmental conditions.

•Data residing in the printer is temporary.Therefore, all data will be lost if power is lost.We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

•Please contact us if there are any mistakes or ambiguities within this manual.

•If there are missing or incorrectly collated pages in this manual, contact us to obtain a new manual.

Visit the following site to get documentation, drivers, utilities, and other information. http://www.citizen-systems.co.jp/english/support/index.html

CITIZEN is a registered trademark of CITIZEN HOLDINGS CO., Japan.

CITIZEN es una marca registrada de CITIZEN HOLDINGS CO., Japón.

Copyright © 2014 by CITIZEN SYSTEMS JAPAN CO., LTD.

8

SAFETY INSTRUCTIONS

which must be strictly observed !

•Topreventpersonalinjuryorpropertydamage,thefollowingshallbestrictlyobserved.

•The degree of possible injury and damage due to incorrect use or improperly following instructions is described below.

Warning	Indicates a situation which, if not observed and handled
	properly,couldresultindeathorseriousinjury.
Caution	Indicates a situation which, if not observed and handled
	properly,couldresultininjury.

:This is a mark to call attention to the reader.

Warning

Never perform the following. If not avoided, these may cause damage or trouble to the printer or cause the printer to overheat and release smoke and cause burns or an electrical shock. If the printer is damaged or is malfunctioning, be sure to turn the printer off immediately and remove the power cord from the outlet, then consult our service personnel.

•Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

•Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.

•Do not place the printer where chemical reactions occur, such as in laboratories or where air is mixed with salt or gas.

•Do not use a power voltage or frequency other than those specified.

•Do not plug/unplug the power cord or attach/detach the interface cable by simply grabbing the power cord or interface cable. Do not pull or carry the printer when the tension of the power cord or interface cable is increased.

•Do not drop or put foreign matter such as clips and pins into the printer.This may cause problems.

•Do not plug the power cord into an outlet with many loads.

•Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the printer.

If drink or water is spilled, first be sure to turn the power off and remove the power cord from the outlet, then consult our service personnel.

•Do not disassemble or modify the printer.

Discard or safely store the plastic packing bag. This bag should be kept away from children.Ifthebagispulledoverachild’shead,itmaycausesuffocation.

9

General Precautions

Caution

•Prior to operation, read the safety instructions carefully and observe them.

•Do not drop or put foreign matter such as clips and pins into the printer.This may cause problems.

•Be careful when moving or carrying the printer. Dropping the printer may cause injury or property damage.

•Make sure if you open the top cover, it is opened all the way. If only partially open, the cover could slam shut, possibly causing injury.

•When the cover is open, be careful of the corners of the cover.They could cause injury.

•Do not open the printer during printing.

•When cleaning the surface of the printer case, do not use the cloth that is soaked in thinner, trichloroethylene, benzine, ketone or similar chemicals.

•Do not use the printer where there is a lot of oil, iron particles, or dust.

•Do not spill liquids or spray insecticide on the printer.

•Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

•Operate the control panel properly. A careless, rough handling may cause problems or malfunction.

Do not use such sharp-edged tool as a ballpoint pen for operation.

•Be careful of the edges of the plates so injury or property damage is possible.

•If a problem occurs during printing, stop the printer immediately and unplug the power cord from the outlet.

•When printer trouble occurs, do not try to dissemble it. Instead, consult our service personnel.

Precautions When Installing the Printer

Caution

•Prior to operation, read the safety instructions carefully and observe them.

•Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air conditioner or heater or other source of unusually high or low temperature or humidity or excessive dust.

•Do not place the printer where chemical reactions occur, such as in a laboratory.

•Do not place the printer where air is mixed with salt or gas.

•The printer must sit on a firm, level surface where there is ample ventilation. Never allow the printer’s air vent to be blocked by a wall or other object.

•Do not put anything on the top of printer.

•Do not place the printer near a radio or television, and do not use the same wall outlet for the printer and radio or television. Radio or television reception could be adversely affected.

•Do not use a power voltage or frequency other than those specified.

•Do not put anything on the power cord or step on it.

•Do not drag or carry the printer with the power cord or interface cable.

•Avoid plugging the power cord into an outlet with many loads.

•Do not bundle the power cord when inserting the plug.

•Always grip the plug housing, not the cord, to plug/unplug the power cord.

•Make certain the power is turned off before connecting/disconnecting the interface cable.

•Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is unavoidable, use the shielded cable or twisted pair for each signal.

•Place the printer near the outlet where the power cord can be unplugged easily to shut off power.

•Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

10

Chapter 1 Setup

Chapter 1 Setup

Confirmation of Carton Contents

Check that the following accessories are included with the printer in the carton.

Ribbon holder

Sample ribbon

Paper core (for ribbon)

Head cleaner	Media holder guide	Media holder bar
	Test label media	Power cord

CD-ROM	Quick-start guide
(User’s Manual)	Safety Instructions

Printer

[Model CL-E720/CL-E730]

Note: The empty carton and packing materials should be stored for future shipping of the printer.

11

Chapter 1 Setup

Confirmation of Carton Contents

Caution

•• Be careful when moving or carrying the printer and when taking the printer out of the carton. The printer may cause injury or property damage if dropped. Be sure to grip the printer housing firmly when taking it out of the carton. Do not grip the printer by the foam packing material which may break, causing the printer to drop.

•• When opening the cover, open it all the way. If only part way open, the cover could slam shut, possibly causing injury.

•• Be careful of the edge of the cover when the cover is opened. It may cause injury or property damage.

•• Be careful of the edges of the metal plates so injury or property damage is possible.

12

Chapter 1 Setup

Part Names and Functions

Front View

1

2

	3
	1 Top cover window
	The amount of ribbon and media remaining can be checked through
	this window.
	2 Top cover
	Is opened vertically to set media or ribbon.
Operation panel (p.18)	3 Operation panel
	This is used to make changes and adjustments to the printer and its
	configuration

13

Chapter 1 Setup

Part Names and Functions

Setting the Ribbon (p.30)

Inside the printer

1

2

3

4 5 6

1Media holder guide

This guide is moved horizontally to match the media size. The guide can be sliding it from the holder bar.

2Media holder bar

The media is supported by the media holder bar when installed in the printer.

3Ribbon drive unit

4Head close knob

Push the head close knob to lock the mechanism closed. If you push on another part of the mechanism, the printer may not lock closed correctly.

5Front cover

It is removed to install optional units such as the peeler or cutter.

6Ribbon holder

It is used to attach the ribbon and paper core.

14

Chapter 1 Setup

Part Names and Functions

	5	4
		3
	2
		1

Media Width Adjustment (p.60)

Media Thickness Adjustment (p.59)

Ribbon Tension Adjustment (p.61)

Ribbon Balance Adjustment (p.63)

1Large blue-head open lever

The head unit can be raised to install media by pushing this lever. It locks the head unit during printing.

2Media width adjustment dial

It is adjusted to match the width of the media.

3Media thickness adjustment dial

It is adjusted to match the thickness of the media.

4Front (winding side) ribbon tension adjustment knob

This is adjusted according to the width of the ribbon that is used. It is also used when the ribbon is wrinkled or slips.

5Front (winding side) ribbon left-right balance adjustment knob

It is used to perform an adjustment when the ribbon is wrinkled. Normally set it to the center position.

15

Chapter 1 Setup

Part Names and Functions

Setting sensor positions (p.28)

Sensor Adjustments (p.55)

Setting the Media (p.25)

1
2
3	-1
4	-1	6
3	-2
5
4	-2

1Thermal printhead

This is the printhead. Avoid touching this with your fingertips and leaving grease or dirt on the printhead surface.

2Sensor arm

The media can be installed by raising this arm.

The media can be held in place by lowering this arm.

3Upper sensor (3-1) and bottom sensor (3-2)

When used as a transparent sensor (for labels and tags with notches), it is used by matching the sensor markings of the upper sensor and the bottom sensor. When used as a reflective sensor, it is used by matching the sensor marking on the bottom sensor with the position of the black mark on the liner or media backing.

4Media guides

Left fixed media guide (4-1) and right movable media guide(4-2)

The end of the media is matched to the left fixed media guide, then the right side movable media guide is moved horizontally to match it to the media size. And the movable media guide is used as a guide to match the upper sensor and bottom sensor when using the transparent sensors.

5Platen

Interlocked with the thermal printhead, it feeds media backwards or forwards.

6Media damper

When roll paper is used, this prevents marking on the media especially at higher print speeds.

16

Chapter 1 Setup

Part Names and Functions

1

	4
	2
	3
Ribbon Tension Adjustment	1 Rear (feeding side) ribbon tension adjustment knob
(p.61)	The adjustment is done according to the width of the ribbon to be
	used. It is adjusted when slippage or wrinkling appears in the ribbon.
Ribbon guide adjustment	2 Ribbon guide adjusting cam
(p.65)	Adjustment can eliminate the slack in ribbon and prevent occurrence
	of wrinkles.

3Ribbon guide shaft

It guides the ribbon to be fed.

4Optional unit connector cover

It is opened when the cables of the cutter unit and the peeler unit are connected. Do not remove during normal use.

17

Chapter 1 Setup

Part Names and Functions

Normal Operating Mode (p.23)

LED Functions (p.24)

Operation panel

1
2	4
	5
3	6

1LCD display

This displays the operational status of the printer and the menu settings.

2Pause key

This temporarily stops printing.

3LED

This is lit when the printer power is on. (green)

This is lit when the printer is in an alarm or error status. (red)

4Stop key

This stops printing or cancels the alarm.

5MENU key

This key enters the menu setting mode or reprints the final label, depending on printer status.

6Feed key

This key feeds the media to the top of the next label or form.

18

Chapter 1 Setup

Part Names and Functions

Power ON/OFF (p.22)

Connection to Power (p.20)

Replacing the Interface Board (p.89)

USB Interface (p.76)

Ethernet Interface (p.77)

Rear View

	3
	4
	5
1	6
2

1Power switch

The is the power switch for the printer.

2Power cord inlet

The connector of the enclosed power cord is connected here.

3Fanfold paper insertion slot

If you want to use fanfold paper, insert the media into this slot from outside the printer.

4Option interface

Optional interface board can be installed by removing the interface cover. Contact your retailer if you want to use the option interface.

5USB interface (USB2.0)

This receives USB transmission of data from a host computer.

6Ethernet interface

Data from host computer is received via wired LAN communication.

NOTE: Do not connect the USB cable to the wired LAN connector. Doing so may damage the connector.

19

Chapter 1 Setup

Connection to Power

1.Check that the power switch to the printer is turned OFF.

2.Connect the connector of the power cord to the power cord inlet on the printer.

3.Insert the plug of the power cord in the AC outlet.

AC Outlet

Power Cord Inlet

Caution

Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be generated and there will be danger of electric shock.

Driver Installation

The computer may automatically detect the presence of the new printer when it is first started, depending on the computer type, interface and operating system. Follow any on-screen instruction and also instructions supplied with any additional CD-ROM disk included with your printer. Your supplier will assist you with the correct drivers and software which are compatible with your particular computer system.

20

Chapter 1 Setup

Ethernet Interface (p.77)

USB Interface (p.76)

Connection to a Computer

This product has two interfaces that can be used to receive printing data: a USB port (USB2.0) and wired LAN port.

An optional internal parallel port (IEEE1284), serial port (RS232C) or Wireless LAN port can be added by your dealer.

To connect the cable, proceed as follows:

1.Turn OFF both power switches of the printer and the computer.

2.Connect one end of the interface cable to the interface connector on the back of the printer and secure it with locks or locking screws, where available.

3.Connect the other end of the interface cable to the interface connector on the computer and secure it with locks or locking screws, where available.

USB Interface Cable

Network cable

Note: If an optional parallel port (IEEE1284), serial port (RS232C) or Wireless LAN port is used, contact your Citizen Systems dealer.

Caution

Connect only the LAN Connector to the LAN receptacle. (Do not connect the external cable which may be applied overvoltage.)

21

Chapter 2 Printer Operation

2 Printer Operation

Power ON/OFF

Turning on the power

1.Turn on the power switch on the back of the printer.

2.The LED are lit.

Power Switch

Turning off the power

1.Turn off the power switch on the back of the printer.

2.The LED go off.

Power Switch

22

Chapter 2 Printer Operation

Normal Operating Mode

Menu Setup Mode (p.35)	When the power is turned on, the printer enters normal operating
	mode. The control keys activate the following functions.

4	3
	1
	2

1MENU key: Performs selection of Menu Setup Mode and re-printing

•• In normal operation, this key will enter the Menu Setup Mode

•• The last label can be reprinted by pressing the MENU key in Normal operating mode. Printing of the final label is performed based on the setting of “Menu Key Action” in “After Print” menu.

If MENU key has been set to re-print, press the menu key for at least 4 seconds to shift to Menu Setup Mode.

2Feed key: Feeds media

•• Pressing this key feeds media to the print start position. The distance it is fed is determined by automatically detecting the front end of the media when using label media, and when continuous media has been designated, a fixed quantity is fed, then feeding stops.

•• When the TEAR OFF setting is effective, feeding stops when the media has been fed to the TEAR OFF location.

•• When the optional cutter unit is installed, the media is fed to the cut position then it is cut.

•• If the optional peeler unit is installed, the media is fed to the peeling location. When the media is pausing at the peeling position, feeding does not occur, even if the Feed key is pushed.

3Stop key: It stops printing and cancels the alarm

•• Pushing this key once during printing puts the printer in pause mode after the label is issued. It is possible to cancel 1 batch of label issuing data by pressing the Stop key for 4 seconds or longer in pause status. (The LCD indicates “Job Clear” during cancel.)

4Pause key: Temporarily pauses printing

•• When this key is pushed once, the LCD indicates “Pause” and the printer temporarily pauses.

•• When it is pushed during printing, the printer pauses after the label currently being printed is issued. Pressing the key a second time restarts printing and the remaining number of designated labels are printed.

23

Chapter 2 Printer Operation

Normal Operating Mode

LED Functions

In addition to normal operating mode, when an abnormal condition is detected in the printer, an alarm sounds and the LED lights up (red) to indicate the type of error. The LCD indicates the error message.

LED

Table of Alarm and Error Indications

	Item	LED	LCD
	Printing possible (no error)	Lights up	Ready
		(green)
	Stop or Pause key on operation panel	Lights up	Pause
	pressed	(green)
	Head temperature - high temperature	Lights up (red)	Alarm
	abnormality		Head Hot
	Head temperature - low temperature	Lights up (red)	Error
	abnormality		Head Cold
	PF motor temperature abnormality	Lights up (red)	Error
			PFMotor Hot
	Ribbon motor temperature abnormality	Lights up (red)	Error
			RBMotor Hot
	Cutter motor temperature abnormality	Lights up (red)	Alarm
			Cutter Hot
	Head open	Lights up (red)	Error
			Head Open
	Paper end	Lights up (red)	Error
			Paper End
	Paper out (paper position undetectable)	Lights up (red)	Error
			Paper Load
	Paper jam	Lights up (red)	Error
			Paper Jam
	Head low resistance value abnormality	Lights up (red)	Alarm
			Head Check
	Ribbon end	Lights up (red)	Error
			Ribbon End
	Ribbon feed error	Lights up (red)	Error
			Ribbon Run
	Serial communications error	Lights up (red)	Error
	(receiving buffer overrun)		Serial Over Run
	Serial communications error (parity)	Lights up (red)	Error
			Serial Parity
	Serial communications error (framing)	Lights up (red)	Error
			Serial Framing
	System error	Lights up (red)	Error
			System Fail
	*Auto-cutter abnormality (foreign object	Lights up (red)	Error
	etc.)		Cutter Fail

*Applicable only when using the optional auto cutter

24

Chapter 2 Printer Operation

Setting the Media

Media Sizes

The position of label and tag media is sensed by either a transparent sensor or a reflective sensor.

Transparent sensor: Detects the gaps between label media and notches

				of tag media
Reflective sensor:				Detects the black mark
		Label media			Continuous media
			B
	C		A		Notch detection	Black mark detection
	E	Label		I
						Printed area
H	D			K
		Label
G

			L
F		I	M
	Label
		J
			N
		K

		Transparent sensor						Re ective sensor
						Media direction
			Min. value mm (inches)				Max. value mm (inches)
A	Label width		19.50 (0.77)				118.00 (4.65)
B	Liner width		19.50 (0.77)				118.00 (4.65)
C	Label left edge position		0 (0)				2.54 (0.10)
E	Length of gap between labels		2.54	(0.10)			2539.75 (99.99)
F	Label length		6.35	(0.25)			2539.75 (99.99)
G	Label pitch		6.35	(0.25)			2539.75 (99.99)
H	Liner thickness		0.06	(0.0025)			0.125		(0.0049)
I	Total media thickness		0.06	(0.0025)			0.25 (0.01)
J	Position of right edge of		3.60	(0.14)			60.80		(2.39)
	notch
K	Position of left edge of notch		0 (0)				57.20		(2.25)
L	Notch length		2.54	(0.10)			17.80		(0.70)
M	Right edge of black mark		15.00 (0.59)				66.50		(2.62)
N	Left edge of black mark		0 (0)				51.5 (2.02)
O	Black mark width		3.18	(0.125)			17.80		(0.70)

*Use a transparent sensor for label media gaps and media with black marks.

*Use a transparent sensor for fan fold media.

Menu Setting Table (p.41)	* If the label pitch is 1 inch or less, set the Small Media Adjustment menu to ON
	and match it to the label that uses the value of the Small Media Length menu.
	* Use a carbon ink of OD value 1.5 or more for black mark.

25

Chapter 2 Printer Operation

Setting the Media

Media Sizes (p.25)

Installing the Media

1.Push the large blue-head open lever to release the head unit, and then lift the sensor arm by hand as shown below.

Head unit Sensor arm

Large blue-head open lever

2.Load the media in the Media holder bar.

First, insert the media holder bar into the media, and then, attach the media holder guide. As orientation of the media varies according to the orientation of the printing surface, load the media by referring to step 5.

Media holder guide

Media holder bar

3.Face the front side of the printer and set the media in such a manner that the media holder guide comes on the right side of the media.

When lifting the media, use the handles on the media holder placed on either side.

4.Move the media roll so it is touching the leftside of the housing.

Note:Do not try to hold the media too tightly with these guides as it will cause the printer to jam during printing.

26

Chapter 2 Printer Operation

Setting the Media

5.The path of the media varies according to the orientation of the printing surface. Set the media according to the diagram shown below.

Media damper

Printing surface is facing	Printing surface is facing
outwards	inwards

Pass below the media damper Pass above the media damper

27

Chapter 2 Printer Operation

Setting the Media

6.

Setting sensor positions

SensorSelectionMethod

When using a transparent sensor

Move the bottom sensor close to the center of the width of the media,

(TransparentReflective)(p.55)

then align the upper sensor marker and the bottom sensor marker

Adjusting the Transparent sensor

(white) using the movable media guide.

(p.56)

When using media that is 4 inches wide, position the upper sensor

and the bottom sensor all the way to the right (large blue-head open

lever side).

Upper sensor marker

Upper sensor

	Aligned with the marker
		Bottom sensor
	Transparent
	sensor marker
	Platen	Movable
		media guide
		Front
	When using a reflective sensor
Adjusting the Reflective sensor	Adjust the position of the sensor so that the reflective sensor marker
(p.57)	of the bottom sensor is at the center of the black mark of the media
	as shown below.

Media	Black mark
Bottom sensor
Black mark
	Re ective sensor marker

Platen

Front

*When using a reflective sensor, install the upper sensor in such a manner that the upper sensor marker is not in the same position of the reflective sensor marker. Paper end detection may be impossible if installation is not done in this manner.

28