Citizen CLP-7001, CLP-7002, CLP-7401 User Manual

U

SER

’

S

M

Thermal Transfer Bar Code Printer

ANUAL

CLP-7001
CLP-7002
CLP-7401

Chapter 1 Setup

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct
the interference at his own expense.

"DESIGNED AND MANUFACTURED TO BE EQUIVALENT TO EUROPEAN
STANDARD FOR ITE, EN60950."

2

Chapter 1 Setup

EMI COMPLIANCE STATEMENT

FOR CANADIAN USERS

This equipment generates and uses radio frequency energy and if not installed and used
properly, that is, in strict accordance with the manufacturer's instructions, may cause
interference to radio and television reception. This digital apparatus does not exceed the
Class A limits for radio noise emissions from digital apparatus set out in the Radio
Interference Regulations of the Canadian Department of Communications. This equipment
is designed to provide reasonable protection against such interference in a residential
installation. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:

･ Reorient or relocate the receiving antenna.
･ Increase the separation between the equipment and receiver.
･ Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

･ Consult the dealer or an experienced radio/TV technician for help.

CAUTION: Use shielded cables to connect this device to computers.

Any changes or modifications not expressly approved by the
grantee of this device could void the user's authority to operate
the equipment.

ETAT DE CONFORMITE EMI A L'USAGE

DES UTILISATEURS CANADIENS

Cet équipment produit et utilise l'énergie à radiofréquences et s'il n'est pas installé et utilisé
correctment, c'esst à dire en accord strict avec les instructions du fabricant, il risque de
provoquer des intérferences avec la réception de la radio et de la télévision.

Le présent appareil numérique n'émet pas de bruite radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le Réglement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.

Cet équipment est conçu pour fournir une protection satisfaisante contre de telles
interférences dans une installation résidentielle. Cependant, il n'y a pas de garantie contre
les interférences avec les réceptions radio ou télévison, provoquées par la mise en et hors
circuit de l'équipment; aussi, il est demandé a l'utilisateur d'essayer de corriger
l'interférence par l'une ou plus des mesures suivantes:

･ Réorienter l'antenne de réception.
･ Installer l'ordinateur autre part, par égard pour le récepteur.
･ Brancher l'ordinateur dans une prise de courant différente de façon à ce que

l'ordinateur et le récepteur soient branchés sur des circuits différents.

3

Chapter 1 Setup

Important Safety Instructions

1. Read all of these instructions and save them for later reference.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.
Use a damp cloth for cleaning.

4. Do not use this product near water.

5. Do not place this product on an unstable cart, stand or table. The product may fall, causing
serious damage to the product.

6. Slots and openings on the cabinet and the back or bottom are provided for ventilation.
To ensure reliable operation of the product and to protect it from overheating, do not block or

cover these openings. The openings should never be blocked by placing the product on a bed,
sofa, rug or other similar surface. This product should never be placed near or over a radiator
or heat register. This product should not be placed in a built-in installation unless proper
ventilation is provided.

7. This product should be operated from the type of power source indicated on the marking label.
If you are not sure of the type of power available, consult your dealer or local power company.

8. This product is equipped with a three-pronged plug, a plug having a third (grounding) pin. This
plug will only fit into a grounding-type power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not
defeat the safety purpose of the grounding-type plug.

9. Do not allow anything to rest on the power cord. Do not locate this product where the cord will
be walked on.

10. If an extension cord is used with this product, make sure that the total of the ampere ratings on
the products plugged into the extension cord do not exceed the extension cord ampere rating.
Also, make sure that the total of all products plugged into the wall outlet does not exceed 15
amperes for 120V outlet and 7.5 amperes for 220V−240V outlet .

11. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric shock.
Never spill liquid of any kind on the product.

12. Except as explained elsewhere in this manual, don't attempt to service this product yourself.
Opening and removing those covers that are marked "Do Not Remove" may expose you to
dangerous voltage points or other risks. Refer all servicing on those compartments to service
personnel.

13. The mains plug on this equipment must be used to disconnect mains power. Please ensure that
the socket outlet is installed near the equipment and shall be easily accessible.

14. Unplug this product from the wall outlet and refer servicing to qualified service personnel under
the following conditions:

A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into the product.
C. If the product has been exposed to rain or water.
D. If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions since improper
adjustment of other controls may result in damage and will often require extensive work

by a qualified technician to restore the product to normal operation.
E. If the product has been dropped or the cabinet has been damaged.
F. If the product exhibits a distinct change in performance, indicating a need for service.

4

Notice

1. Before use, be sure to read this manual. And keep it handy for
reference when needed.

2. The contents of this manual may change without prior notice.

3. Reproduction, transfer, or transmission of the contents of this manual
without prior consent is strictly prohibited.

4. We are not liable for any damage resulting from the use of the
information contained herein, regardless of errors, omissions, or
misprints.

5. We are not liable for any problems resulting from the use of optional
products and consumable supplies other than the designated products
contained herein.

Chapter 1 Setup

6. Do not handle, disassemble or repair the parts other than those
specified in this manual.

7. We are not liable for any damage caused by user's erroneous use of
the printer and inadequate environment.

8. Data residing in the printer is temporary. Therefore, all data will be lost
if power is lost. We are not liable for any damage or loss of profits
caused by data loss due to failures, repairs, inspections, etc.

9. Please contact us if there are any mistakes or ambiguities within this
manual.

10. If there are missing or incorrectly collated pages in this manual, contact
us to obtain a new manual.

5

Chapter 1 Setup

 must be strictly observed !

・ご使用前に必ず本書をよくお読み下さい。読み終わった後は大切に保管し、

SAFETY INSTRUCTIONS

●

To prevent personal injury or property damage, the following shall be strictly
observed.

●

The degree of possible injury and damage due to incorrect use or improperly
following instructions is described below.

WARNING

CAUTION

Indicates a situation which, if not observed and handled
properly, could result in death or serious injury.

Indicates a situation which, if not observed and handled
properly, could result in injury.

This is a mark to call attention to the reader.

6

Chapter 1 Setup

WARNING

n

Never perform the following. If not avoided, these may cause damage or trouble to the printer
or cause the printer to overheat and release smoke and cause burns or an electrical shock. If
the printer is damaged or is malfunctioning, be sure to turn the power off immediately and
remove the power cord from the outlet, then consult our service personnel.

• Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

• Do not place the printer in a poorly ventilated area, or shut off the air vent of the printer.

• Do not place the printer where chemical reactions occur, such as in laboratories or where

air is mixed with salt or gas.

• Do not use a power voltage or frequency other than those specified.

• Do not plug/unplug the power cord or attach/detach the interface cable by simply

grabbing the power cord or interface cable. Do not pull or carry the printer when the
tension of the power cord or interface cable is increased.

• Do not drop or put foreign matter such as clips and pins into the printer. This may cause
problems.

• Do not plug the power cord into an outlet with many loads.

• Do not spill drinks such as tea, coffee and juice on the printer or spray insecticide on the

printer. If drink or water is spilled, first be sure to turn the power off and remove the
power cord from the outlet, then consult our service personnel.

• Do not disassemble or modify the printer.

n Discard or safely store the plastic packing bag. This bag should be kept away from children.

If the bag is pulled over a child’s head, it may cause suffocation.

7

Chapter 1 Setup

General Precautions

1. Prior to operation, read the safety instructions carefully and observe them.

2. Do not drop or put foreign matter such as clips and pins into the printer. This may cause
problems.

3. Be careful when moving or carrying the printer. Dropping the printer may cause injury or
property damage.

4. Make sure if you open the top cover, it is opened all the way. If only partially open, the
cover could slam shut, possibly causing injury.

5. When the cover is open, be careful of the corners of the cover. They could cause injury.

6. Do not open the printer during printing.

7. When cleaning the surface of the printer case, do not use the cloth that is soaked in
thinner, trichloroethylene, benzine, ketone or similar chemicals.

8. Do not use the printer where there is a lot of oil, iron particles, or dust.

9. Do not spill liquids or spray insecticide on the printer.

10. Do not jolt or impact to the printer by stepping on, dropping or hitting the printer.

11. Operate the control panel properly. A careless, rough handling may cause problems or
malfunction. Do not use such sharp-edged tool as a ballpoint pen for operation.

12. Be careful of the edges of the plates so injury or property damage is possible.

13. If a problem occurs during printing, stop the printer immediately and unplug the power
cord from the outlet.

14. When printer trouble occurs, do not try to dissemble it. Instead, consult our service
personnel.

8

Chapter 1 Setup

Precautions When Installing the Printer

1. Prior to operation, read the safety instructions carefully and observe them.

2. Do not use or store the printer near fire, excessive moisture, in direct sunlight, near an air
conditioner or heater or other source of unusually high or low temperature or humidity or
excessive dust.

3. Do not place the printer where chemical reactions occur, such as in a laboratory.

4. Do not place the printer where air is mixed with salt or gas.

5. The printer must sit on a firm, level surface where there is ample ventilation. Never allow
the printer's air vent to be blocked by a wall or other object.

6. Do not put anything on the top of printer.

7. Do not place the printer near a radio or television, and do not use the same wall outlet for
the printer and radio or television. Radio or television reception could be adversely
affected.

8. Do not use a power voltage or frequency other than those specified.

9. Do not put anything on the power cord or step on it.

10. Do not drag or carry the printer with the power cord or interface cable.

11. Avoid plugging the power cord into an outlet with many loads.

12. Do not bundle the power cord when inserting the plug.

13. Always grip the plug housing, not the cord, to plug/unplug the power cord.

14. Make certain the power is turned off before connecting/disconnecting the interface cable.

15. Avoid lengthening the signal cable or connecting it to any noise-producing device. If it is
unavoidable, use the shielded cable or twisted pair for each signal.

16. Place the printer near the outlet where the power cord can be unplugged easily to shut off
power.

17. Use the AC outlet that accepts a three-pronged plug. Otherwise, static electricity may be
generated and there will be danger of electric shock.

9

Chapter 1 Setup

Contents

 Before Operation

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 1
EMI COMPLIANCE STATEMENT FOR CANADIAN USERS ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 2
Important Safety Instructions ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

Notice ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

Safety Instructions ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅
Warning ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅
General Precautions ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

Precautions When Installing the Printer ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

Contents ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅
Main Features ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅
Model Description ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

3



4
5



6

7

8
9



11
12

 Chapter 1 Setup

1 Confirmation of Carton Contents ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 14
2 Part Names and Functions ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 15
3 Connection to Power ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 18
4 Connection to a Computer ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅19

 Chapter 2 Printer Operation

1 Power On/Off ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅22
2 Normal Operating Mode ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅24
3 Printer Setup Mode ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 25
4 Self-Test Mode ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 27
5 System Maintenance Mode ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 29
6 Returning to Factory Setting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 32

10

Chapter 1 Setup

11

Chapter 1 Setup

 Chapter 3 Paper and Ribbon

1 Kinds of Paper ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

2 Media Handling (When Using Front Sensors) ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 35
3 Media Handling (When Using Adjustable Sensor) ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 36
4 Paper Setting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

5 Kinds of Ribbon ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅39
6 Ribbon Setting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

 Chapter 4 Printer Adjustments

1 Using Paper Other Than the Recommended (Head Offset Adjustments) ⋅ 44
2 Using Narrow Paper (Head Pressure Adjustments) ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 45
3 Using Narrow Ribbon (Ribbon Tension Adjustments) ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 46
4 Adjustable Sensor (For CLP-7001/7401) ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 47
5 Cleaning ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

Contents

34

37

40

48

 Chapter 5 Troubleshooting

1 Error Messages ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅50
2 Power Troubleshooting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

3 Paper Feed Troubleshooting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 55
4 Ribbon Feed Troubleshooting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 56
5 Print Troubleshooting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 57
6 Interface Troubleshooting ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 58

 Appendixes

1 Options ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅

2 Specifications ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ ⋅ 62

54

60

12

Chapter 1 Setup

Main Features

High-speed, high-quality printing

This printer adopts both a direct-thermal and thermal-transfer printing system with the line
thermal head and its unique control IC enables high-speed and high-quality printing.

Precision printing for additional value: 400dpi

New technologies such as the newly-developed 400dpi head in the CLP-7401, unique control
IC and optimized driving technology for high-resolution printing are all available on Citizen
label printers creating labels that are crisp, clear, easy-to-read and scan. Also, thanks to the
additional front (label) sensors, an amazingly high level of accuracy can be achieved; small
sized labels, miniature bar codes and small fonts are produced on demand and in the correct
position leading to a reduction in cost, lead time and stock holding.

Powerful control language

A powerful yet simple to use control language is standard to all of Citizen’s label printers
allowing easy design of labels and bar codes. Alternatively, Citizen provides printer drivers for
popular operating systems such as Windows™.

Easy operation

Thanks to the clam-shell mechanism, labels, media and ribbons are loaded easily and
maintenance such as head cleaning is carried out smoothly.

Parallel and serial ports as the standard

The parallel port (Centronics) in addition to the serial port is provided as the standard to
enable high-speed data transmitting and industry compatible connectivity.

Adjustable media sensor

The moveable media detection sensor, standard on the CLP-7001 and CLP-7401 allows
irregularly cut labels and tags to be used with ease. The sensors can also detect black
registration marks that are not at the edge of the media.

Trademark Acknowledgement:
Windows: Microsoft Corporation

13

Chapter 1 Setup

14

Chapter 1 Setup

Model Description

This manual is prepared for the three models, CLP-7001, CLP-7002 and CLP-7401.
The main different points on the specifications among the three are shown below.

Model Print resolution Printing speed Adjustable sensor
CLP-7001 203dpi 2−7 IPS Standard
CLP-7002 203dpi 2−6 IPS Optional
CLP-7401 400dpi 1−4 IPS Standard

15

Chapter 1 Setup

 Chapter 1

 Setup

1 Confirmation of Carton Contents
2 Part Names and Functions
3 Connection to Power
4 Connection to a Computer

16

1 Confirmation of Carton Contents

Roll guide

Printer

Check that the following accessories are included with the printer in the carton.

Chapter 1 Setup

Power cord

Roll holder

＊

The empty carton and packing materials should be stored for future shipping of the printer.

Paper core

User’s manual

Cleaning pen

Ink ribbon

Label paper

CAUTION

• Be careful when moving or carrying the printer and when taking the printer out of the

carton. The printer may cause injury or property damage if dropped. Be sure to grip
the printer housing tightly when taking it out of the carton. Do not grip the printer by
the foam packing material which may break, causing the printer to drop.

17

2 Part Names and Functions

Front view

Chapter 1 Setup

２

１

４

８

３

１１

１２

９

１０

６

５

７

①Cover

Opens to allow loading of the paper and

ribbon.

②Control panel

To set the printer settings. (See Chapter

2.)

③Ribbon holder

To attach the ribbon. (See Chapter 3.)

④Ribbon winder

To wind the ribbon after print.
(See Chapter 3.)

⑤Roll holder

Holds the roll of paper.

⑥Roll guide

Guides the roll of paper. This is adjusted
according to the width of the paper. (See
Chapter 3.)

⑦Paper holder

Holds the roll holder. (See Chapter 3.)

⑧Open lever

To swing the print head out of the way
when loading the paper or cleaning the
print head. (See Chapter 3.)

⑨Open guide

Holds down the paper. The movable
sensor inside this (when the model is an
adjustable sensor type) detects the paper
position. (See Chapter 3.)

⑩Open guide lever

Pressing this opens the open guide to
replace the paper. (See Chapter 3.)

⑪ Front sensors

Detect the label and tag paper position.
(See Chapter 3.)

⑫Offset verification window

Allows you to check the optimum position
of the print head. (See Chapter 4.)

18

Chapter 1 Setup

                       

Rear view

５

2 Part Names and Functions

３

２

①Serial interface connector

To connect the serial interface cable.

②Parallel interface connector

To connect the parallel interface cable.

③Power switch

To turn on or off the power. (See Chapter

2.)

CAUTION

• When opening the cover, open it all the way. If only part way open, the cover could

slam shut, possibly causing injury.

• Be careful of the edge of the cover when the cover is opened. It may cause injury or

property damage.

• Be careful of the edges of the plates so injury or property damage is possible.

４

１

④Power inlet

To connect the power cord.

⑤PCMCIA memory card cover

To protect the PCMCIA memory card
from exposure to dust and foreign
matter. To install a PCMCIA memory
card, first unhook this cover, then slide it
out. (See Appendixes.)

19

Chapter 1 Setup

                       

Control panel

１

６

２

2 Part Names and Functions

７

８

①LCD

Displays the current printer status,
configuration settings, or an error message.

②LEDs

One LED is the power indicator and the
other is the error indicator.

③Pause key

Temporarily pauses printing.

④Feed key

Feeds the paper.

５

４

３

⑤Stop key

Stops the printer operating.

⑥Paper gap adjustment control

To adjust the paper gap sensor sensitivity.

⑦Black line adjustment control

To adjust the black line sensor sensitivity.

⑧LCD contrast adjustment control

To adjust the LCD contrast.

17

3 Connection to Power

Power switch

1. Check that the power switch on the printer is turned OFF.

2. Connect the connector of the power cord to the power inlet on the printe
r.

3. Insert the plug of the power cord in the AC outlet.

Before Operation

AC outlet

Power inlet

CAUTION

• Use an AC outlet that accepts a three-pronged plug. Otherwise, static electricity may

be generated and there will be danger of electric shock.

18

4 Connection to a Computer

An interface cable is necessary to connect the printer to a computer.
To connect the cable, proceed as follows.

1. Turn off both power switches of the printer and the computer.

2. Connect the connector of one end of the interface cable to the interface
connector at the lower side of the printer and secure it with screws.

3. Connect the connector of the other end of the interface cable to the
interface connector on the computer and secure it with screws.

Before Operation

Parallel interface cable

Serial interface cable

19

 Chapter 2 

 Printer Operation

1 Power On/Off
2 Normal Operating Mode

Before Operation

3 Printer Setup Mode
4 Self-Test Mode
5 System Maintenance Mode
6 Returning to Factory Setting

20

1 Power On/Off

screwdriver.

HeadOpe

Contrast

Turning on the power

1. Turn on the power switch on the back of the printer.

2.

The green LED power indicator goes on. Check that the LCD screen displays ‘ON LINE.’

Before Operation

When operating normally

ONLINE

When displaying no message

adjustment

When displaying an error message

Turn the LCD
contrast
adjustment control
with a small
Phillips head

control

21

Before Operation

1 Power On/Off



  

Turning off the power

1. Turn off the power switch on the back of the printer.

2. The green LED power indicator goes off and any message on the LCD screen disappears.

22

2 Normal Operating Mode

print job.

When the power is turned on, the printer enters normal operating mode. The control keys
function as follows:

ONLINE

Stop key (STOP)

Before Operation

With this key, the operator can stop and cancel the current
print job. Pressing the Stop key during printing stops the
printing immediately. Pressing the Stop key again cancels the

Feed key (FEED)

Advance to the top of the next label. When using continuous paper,
make sure the Sensor selection is set to ContinuP or a Paper error will
result.

Pause key (PAUSE)

Temporarily pauses printing. ‘Pause’ is displayed on the LCD screen. If pressed
during printing, printing will stop after the current label is printed. Press the Pause key
again to resume printing.

23

3 Printer Setup Mode

In this mode, the print mode, optional equipment ON/OFF and sensor selections are set
up. Control keys function in the following. The printer configuration settings are stored in
memory so they are maintained even after the power is turned off.

Before Operation

ONLINE

Pressing these keys
simultaneously places the
printer into printer setup mode.

Example

1. First check the printer goes ON LINE, then press and hold the Pause key and then press the

Changing the paper gap sensor to the black line sensor

Feed key and release both keys.

ONLINE

ONLINE

Returns to normal
operating mode.

Selects the mode item.
Selects the mode.

Transfer

2. Change the print mode (direct-thermal or thermal transfer printing) to the sensor selection
with the Pause key.

Transfer

24

Edge

3 Printer Setup Mode

Transfer

DirectTM

PeelOFF

PeelON

CutOFF

CutON

TearOFF

TearON

Reflect

ContinuP

INTPSTD

INTPRST

3. Change the paper gap sensor to the black line sensor with the Feed key.

Before Operation

Edge

4. Return to normal operating mode with the Stop key.

Reflect

Mode item

Indication

Reflect

ONLINE

Printing mode

Peeling sensor

Auto-cutter

Tearing

Sensor selection

Interpreter ※

※

Normally ‘INTP STD’ (interpreter standard) is used. See the Command Reference

for details.

Edge

25

Before Operation

Sample 1

4 Self-Test Mode

In this mode, self-test printing is performed. With this test printing, you can check the current
printer configuration settings and print quality. After loading the paper and ribbon, operate the
printer as follows:

1. Press and hold the Feed key while turning the printer on.
When label paper is used: Hold down the Feed key for two (2) seconds and the printer will feed
the paper and print samples 1 and 2 and stop.
When continuous paper is used: Hold down the Feed key for four (4) seconds and the printer
will feed the paper and print samples 1 and 2 and stop.

TestPrin

ROM version No.

Date and time

ROM checksum

RAM check

Communication setting

Print mode

Media sensor voltage

Head rank and resistance value

Peeling sensor

Auto-cutter

Ribbon sensor

Total travel distance

26

Check the following items in the self-test mode.

Adjust head offset (→Section 1 Chapter 4)

Check item Cause Remedy

Dot missing

Totally blurred

Partially blurred
Ribbon wrinkling and

slipping

Sample 2

203 dpi

Head disconnected Replace head
Dust adhered Clean head（→Section 5 Chapter 4）

Head offset changed in position
Printing energy low

Head pressure unbalanced
Ribbon tension improper

Adjust printing energy
（→Command Reference）
Adjust head pressure
(→Section 2 Chapter 4)

Adjust ribbon tension
(→Section 3 Chapter 4)

Before Operation

4 Self-Test Mode

Sample 2

400 dpi

2. After self-test printing, the printer enters data dump mode.
The communication contents can be checked by printing the communication data in ASCII code.

3. Return to normal operating mode after turning off the power switch.

27

5 System Maintenance Mode

In this mode, the communication, adjustable sensor ON/OFF and sensor voltage
selections are set up. The printer configuration settings are stored in memory so they are
maintained even after the power is turned off. Control keys function as follows:

Return to normal

Pressing all these keys
simultaneously places the printer
into system maintenance mode.

operating mode.
Selects the mode item.

Before Operation

Selects the mode.

Example

1. First turn off the power switch, then press and hold down the Pause, Feed and Stop keys
simultaneously while turning on the power switch.

Setting the black line sensor voltage

9600bps

2. Change the baud rate to the sensor voltage setting with the Pause key.

9600bps

PE.*.**V

28

Before Operation

9600bps

19200bps

8bits

7bits

NativeON

NativeOF

AJSensOF

AJSensON

PE*.**V

BL*.**V

CmndSTD

CmndAS4

5 System Maintenance Mode

3. Change the paper gap sensor voltage to the black line sensor voltage with the Feed key.

PE.*.**V

4. Return to normal operating mode with the Stop key.

BL.*.**V

BL.*.**V

ONLINE

Mode item

Baud rate

Data length

Native ※1

Command code ※2

Adjustable sensor ※3

Voltage setting ※4

Indication

29

Before Operation

※

1 Native

Normally ‘NativeON’ is used. See the Command Reference for details.

※

2 Feed amount

See the Command Reference for details.

※

3 Command code

Normally ‘CmndSTD’ is used. See the Command Reference for details.

※

4 For adjustable sensor, the voltage setting must be done each time ‘AJSensOF’ is

changed to ‘AJSensON, and vice versa.

※

5 Voltage setting

In the voltage setting, adjust the paper gap and black line adjustment controls
so that the voltages of both ‘PE’ and ‘BL’ displayed on the LCD screen can
read 3.0V to 3.3V.

1. Settheliner(glassinepaper)onlythathasbeenremovedfromthelabel.
(Fortheblacklinepaper,positiontheblacklinesothatitdoesnotcometoth
epapersensor.)

 5 System Maintenance Mode

2. Set each level to 3.0V to 3.3V with the controls.

Paper gap sensor adjustment control

Black line sensor adjustment control

30

Before Operation

6 Returning to Factory Setting

To return the configuration already set in the printer setup mode or system maintenance mode
to the factory setting, proceed as follows:
Turn off the power switch. Press and hold the Pause, Feed and Stop keys simultaneously while
turning on the power switch, and further continue holding down those keys.

Press and hold those keys
simultaneously while turning on
the power switch

SMainte

You hear a ‘Pi’ sound. Further continue
holding down those keys

FFaaccttoorryy sseettttiinng

Mode item Indication Mode item Indication
Printing mode Transfer Baud rate 9600bps
Peeling sensor PeelOFF Data length 8bits
Auto-cutter CutOFF Native NativeON
Tearing TearOFF Feed amount fVirtual
Sensor selection Edge Command code CmndSTD
Interpreter INTP STD Adjustable sensor AJSensOF

g

Printer setup mode System maintenance mode

When you again hear a ‘Pi’ sound,
the operation is completed

S/IInit

  Voltage setting PE *.**V

31

Before Operation

32

Chapter 3 Paper and Ribbon

 Chapter 3

 Paper and Ribbon

1 Kinds of Paper
2 Media Handling

(When Using Front Sensors)

3 Media Handling

(When Using Adjustable

Sensor)
4 Paper Setting
5 Kinds of Ribbon
6 Ribbon Setting

33

1 Kinds of Paper

Item Specification

Chapter 3 Paper and Ribbon

Kinds of
paper

Type of
paper

Size of
paper

• Thermal-transfer
paper

• Direct-thermal paper

• Label paper

(continuous, die-cut,
fanfold)

• Tag paper

• Ticket

Paper width 25.4−118 mm 1−4.65 in
Paper thickness 0.0635−0.254 mm 0.0025−0.01 in
Max. outer diameter of

roll paper
Paper core inner

diameter

The printer is capable of printing on direct-thermal
or thermal-transfer paper.

The paper must be high-quality. Otherwise, good
print quality and extended print head life cannot be
guaranteed.

Both in-wound and out-wound paper rolls may be
used.

203 mm 8 in

38−76 mm 1.5−3 in

34

Chapter 3 Paper and Ribbon

0.

Printable

Black line

Label

Label

Label

2 Media Handling (When Using Front Sensors)

The front sensors consist of the transparent-type and reflective-type photosensors and the
position of a label or tag is detected as follows:

Transparent-type photosensor: Detects paper gap between labels and tag paper notch.
Reflective-type photosensor: Detects black line.

Note: Check that the adjustable sensor is set to ‘AJSensOF.’ (See Chapter 2.)

•Specification of paper

For dimensions of paper gap between labels, tag paper (label paper) notch and black line,
see figure.

Minimum value mm  (in) Maximum value mm  (in)
A Label width ７．６２  （0.3） １１８．００  (4.65)
B Liner width ２５．４０ （1.0） １１８．００  (4.65)
C Label left edge position     ０      ２．５４

  （0.10)

D Label paper gap length ２．５４ （0.10）   ２５３９．００    

 （99.96）

E Label length ２．５４ （0.10）   ２５３９．００    

 （99.96）

F Label pitch ５．０８ （0.20）   ２５３９．００    

 （99.96）

G Liner thickness ０．０６ （0.0025）    ０．１２５    

（0.0049）

H Paper thickness ０．０６  （0.0025） ０．２５  （0.

01）

I Notch right end position     ８．３    （0.32） １１  （0.4

3）

J Notch left end position       ０     ４．７

（0.19）

K Notch length ２．５４ （0.10） １７．８０ （0.

70）

L Black line right end position １５．００ （0.59）      ―

M Black line left end position     ０ １．５   （0.

06）

N Black line width    ３．１８（0.125） １７．８０      （

70）

Note: • Paper having both label paper gap and black line should use the paper-gap sensor.

• Fanfold should use the paper-gap sensor.

Size of paper

Label paper

Notch detection Black line detection

Continuous paper

area

OD value: 1.5 or
more
Carbon black ink

35

Chapter 3 Paper and Ribbon

Using paper gap

Using paper gap

Using black line
Left margin Printable area Right margin

Printable

Black line

Label

Label

Label

adjustment sensor

adjustment sensor

adjustment sensor

Direction of paper feed

2.5mm 104.0mm (11.5mm)

3 Media Handling (When Using Adjustable Sensor)

The adjustable sensor is the standard for CLP-7001 and CLP-7401 but it is the optional for CLP-

7002.
Check that the adjustable sensor is set to ‘AJSensON.’ (See Chapter 2.)

Minimum valuemm (in) Maximum valuemm (in)
Ａ Label width ２５．４０ （1.0） １１８．００ （4.65）
Ｂ Liner width ２５．４０ （1.0） １１８．００   （4.65）
Ｃ Label left edge position   ０ ２．５４   （0.10)
Ｄ Label paper gap length ２．５４ （0.10） ２５３９．００ （99.96）
Ｅ Label length １２．７０ （0.50） ２５３９．００

（99.96）

Ｆ Label pitch １２．７０ （0.50） ２５３９．００

（99.96）
Ｇ Liner thickness ０．０６ （0.0025） ０．１２５ （0.0049）
Ｈ Paper thickness ０．０６ （0.0025）  ０．２５ （0.01）
Ｉ Notch right end position   ３．６  （0.14）    ６０．８   （2.39）
Ｊ Notch left end position    ０   ５７．２   （2.25）
Ｋ Notch length ２．５４ （0.10）  １７．８０  （0.70）
Ｌ Black line right end position １５．００ （0.59）   ６６．５   （2.62）
Ｍ Black line left end position    ０  ５１．５   （2.02）
Ｎ Black line width ３．１８ （0.125） １７．８０ （0.70）

Note: • Paper having both label paper gap and black line should use the paper-gap sensor.

• Fanfold should use the paper-gap sensor.

Size of paper

Label paper

36

Continuous paper

area

OD value: 1.5 or
more
Carbon black ink

Chapter 3 Paper and Ribbon

Using paper gap

Using paper gap

Using black line
Left margin Printable area Right margin

adjustment sensor

adjustment sensor

adjustment sensor

Direction of paper feed

Printable area

2.5mm 104.0mm (11.5mm)

4 Paper Setting

The printer is designed for easy loading of paper. Open the printer cover and set the paper as
follows:

1. Push down the open lever to open the print head.

2. Push down the open guide lever to lift the open guide up.

3. Attach the roll guide to the roll holder and insert this in the hole of the roll paper. Set the
roll holder with the roll paper and guide on the paper holder and push this against the
left-side wall so that the roll paper is positioned in its deepest position.

37

Chapter 3 Paper and Ribbon

Fixed paper guide

CAUTION

Be careful of the edges of the plates so injury or property damage is possible.

4 Paper Setting

4. ①

Set the paper flush against the fixed paper guide on the left side.

②

Guide the paper positively with the movable paper guide.

③

Align the paper top left edge with the notch of the tearing plate.

２

Movable paper guide

１

３

Notch of tearing plate

5. Slightly hold down the paper so as not to be skew and push down the open guide for
closing.

6. Push down the green tab on the front side until it clicks to securely close the printer
mechanism.

38

Chapter 3 Paper and Ribbon

Note: Make certain the green part is pressed

properly. Otherwise, the printer mechanism
may fail to close.

7. Close the printer cover.

8. Turn on the power to the printer. The LCD screen on the control panel will display ‘ON
LINE.’ Press the Feed key. The paper will advance to the next label and stop.

39

5 Kinds of Ribbon

Item Specification

Chapter 3 Paper and Ribbon

Kinds of
ribbon

Type of
ribbon

Size of
ribbon

This printer uses a solid ink ribbon.

・ Wax Multipurpose ribbon.
・ Wax resin Multipurpose, high-quality ribbon.

Special ribbon with weather resistance. When using

・ Resin

Both in-wound and out-wound ribbons can be used.

With a single roll of ribbon (360 m), about two rolls of paper with outer diameter of
203 mm (8 in) can be used for printing.

・ Ribbon width

※ Recommended ribbon width:

±10% of width of paper used

・ Max. length   360 m 1,181 feet
・ Max. outer diameter  74 mm 2.91 in
・ Paper core inner

diameter

this type, set the print speed slower and the printing
energy greater.

  25.4−114 mm 1−4.5 in

 25.4±0.254 mm 1±0.01 in

40

Chapter 3 Paper and Ribbon

6 Ribbon Setting

This printer is designed for easy loading of ribbon. Open the printer cover and set the ribbon
as follows:

1. Push down the open lever to open the print head.

2. Insert the ribbon shaft in the hole of the ribbon until it is in its deepest position.

3. Set the ribbon holder on the transfer frame.

１

２

4. Insert the ribbon shaft in the paper core until it is in its deepest position. Then set this on
the front side of the transfer frame.

１

２

CAUTION

Be careful of the edges of the plates so injury or property damage is possible.

41

Chapter 3 Paper and Ribbon

6 Ribbon Setting

5. Turn the knob on the front side in the direction of arrow to remove the slack of the ribbon.

6. Push down the green part on the front side until it clicks to securely close the printer
mechanism.

Note: Make certain the green part is pressed properly. Otherwise, the printer mechanism

may fail to close.

7. Close the printer cover.

8. Turn on the power to the printer. The LCD screen on the control panel will display ‘ON
LINE.’ Press the Feed key. The paper will advance to the next label and stop.

42

Chapter 3 Paper and Ribbon

Chapter 4

Printer Adjustments

1 Using Paper Other Than

the Recommended (Head Offset
Adjustments)

2 Using Narrow Paper

(Head Pressure Adjustments)

3 Using Narrow Ribbon

(Ribbon Tension Adjustments)

4 Adjustable Sensor

(For CLP-7001/7401)

5 Cleaning

43

Chapter 3 Paper and Ribbon

Offset adjustment screw

Offset verification window

screw

1 Using Paper Other Than the Recommended

(Head Offset Adjustments)

The printer has already been factory-set to the proper print quality when using the
recommended label paper. If the print quality is inferior because of the different type of
paper, adjust the head offset as follows:

(a) When using standard label,

slick, craft or thermal
paper

①

Peeping through the
offset verification window,
adjust the head offset so

Offset adjustment screw (M3)

Offset verification window

that it comes to the
center line (middle of the
three lines) by turning the
offset adjustment screw
with a screwdriver.

Turn the offset
adjustment screw two or
three turns
counterclockwise with a
screwdriver. (Factory set:
Two turns.)

The relationship between the offset verification window and the
print head heating element is shown below:

a) Print head position for label

a

Heating

element

b) Print head position for tag

Offset adjustment

Heating

element

Offset verification
window

b

②

Make fine adjustments,
checking the self-test print.

(b) When using thick paper

(tag or other paper)

①

Peeping through the
offset verification
window, adjust the head
offset so that it comes to
the center line (middle of
the three lines) by
turning the offset
adjustment screw with a
screwdriver.

②

Turn the offset
adjustment screw two to
four turns clockwise with
a screwdriver.

③

Make fine adjustments,
checking the self-test
print.

44

Chapter 3 Paper and Ribbon

2 Using Narrow Paper (Head Pressure Adjustments)

The printer has already been factory-set to the paper width of 112 mm (4.4 in). When you use
narrow paper, adjust the head pressure as follows:

1. Looking at the check window on the upper frame, align the mark (the left edge of white
plastic) with the width of the paper. (The print head is closed.)

2. Make fine adjustments, checking the print.
(a) When the print on right side is too light:

Move the mark to the right by turning the head pressure adjustment screw clockwise.

(b) When the print on the left side is too light:

Move the mark to the left by turning the head pressure adjustment screw
counterclockwise.

※

These adjustments are useful for preventing ribbon wrinkle or paper skew. For more
details, consult our service personnel.



Check window Width of paper

25.4 mm 1 in

50.8 mm 2 in

76.2 mm 3 in

101.6 mm 4 in

When ribbon wrinkles or paper
skews with paper width of 4 in or
more

Factory setting

45

Chapter 3 Paper and Ribbon

winding section

: Factory settin

3 Using Narrow Ribbon (Ribbon Tension Adjustments)

If ribbon slips or wrinkles during printing, adjust the ribbon tension.
The printer has already been factory-set to the ribbon width of 114 mm (4.5 in). When you use

a different ribbon, adjust the ribbon tension as follows:

1. Hold the ribbon roll by one hand on the side of the knob you operate so that it does not

turn.

2. Slightly push the knob to the ribbon roll and turn it until the stopper comes to the desired

position.

3. Gradually release the knob so that the stopper fits in the groove on the side of the knob.

SSeett vvaalluueess ttoo eeaacchh rriibbbboonn wwiiddtthh:

Knob on ribbon

5 5 Adjustments when ribbon slipping occurs
4 4 25.4 mm (1 in) 50.8 mm (2 in)
3 3 76.2 mm (3 in)
2 2 101.6 mm (4 in)
1* 1* Adjustments when ribbon wrinkle occurs.

4. Perform printing and check for ribbon wrinkle or slipping. If it s occurs, adjust it according

to the following procedure:

(a) Ribbon wrinkles： Increase the tension on the ribbon winding section.

(b) Ribbon slips： Decrease the tension on the ribbon feeding section.

If it is not resolved even when the tension on the ribbon feeding section is set to 5

(Mild), increase the tension on the ribbon winding section.

:

Knob on ribbon
feeding section

∗

Ribbon width

※ If ribbon problems are not resolved, consult our service personnel.

Ribbon feeding section

Variable knob

Mild

Strong

Strong

Mild

Ribbon winding section

46

4 Adjustable Sensor (For CLP-7001/7401)

Adjustable knob

Mark (yellow)

    ※ The adjustable sensor is the optional for CLP-7002.

Upper guide rail

Chapter 3 Paper and Ribbon

Operating procedure:

1. Move the adjustable sensor to your required detection position by tuning the adjustable
knob. Measure your detection position beforehand. To set the detection position, align
the scale marking on top of the upper guide rail with the sensor position mark (yellow)
on the upper of the sensor. The movable range of the adjustable sensor is shown below.

2. Set the liner and close the upper guide rail and set voltage to 3V.

※ For voltage setting, see Section 5: System Maintenance Mode, Chapter 2.

Left edge of paper
0 mm

59 mm (sensor usable range)

118 mm (max. paper width)

Adjustable sensor
movable range

47

5 Cleaning

Wipe off any foreign matter such as ribbon or paper residue, dust and adhesive substance
stuck to the thermal head, ribbon guide roller, platen etc with the accessory cleaning pen or
a soft cloth soaked in ethyl alcohol. Cleaning of the thermal head is essential to guarantee
print quality and extend print head life especially when printing on the direct-thermal paper
for long periods.

Caution: Do not use solvent other than ethyl alcohol such as benzene and thinner that will

dissolve plastic.

Ribbon guide roller

Thermal head

Chapter 3 Paper and Ribbon

Ribbon guide roller

Platen

48

Chapter 3 Paper and Ribbon

Chhaapptteerr 55

C

 TTrroouubblleesshhoooottiinngg

1 Error Messages
2 Power Troubleshooting
3 Paper Feed Troubleshooting
4 Ribbon Feed Troubleshooting
5 Print Troubleshooting
6 Interface Troubleshooting

49

Chapter 3 Paper and Ribbon

checking with system command M

Maximum: Max. value of sensor reading voltage

11 EErrrroorr MMeessssaaggees

s

When there is a problem with the printer:

- A buzzer sounds.

- The error indicator lights up.

- An error message is displayed on the LCD screen.
Error descriptions and corrective actions are shown below.

1 Error descriptions and indications

Description Indication LED Buzzer
Battery dead (for clock and backup RAM) Battery Lights Sounds long
Head temperature low ColdHead Lights Sounds long
PCB temperature low Cold PCB Lights Sounds long
Head resistance value abnormal (error contents and

head information repeatedly displayed)

Rank: Rank of head resistance value
Average: Average of resistance values (A/D

reading value in decimal system)
Maximum: Max. resistance value
Minimum: Min. resistance value

Communication error (receive buffer overrun) OverFlow Lights Sounds long
Communication error (parity, framing) S/I Err Lights Sounds long
Communication error (transmit buffer overflow) HostBusy

Pause key pressed Pause − − − −
Pause command reception (remote control) Pause − − − −
Head overheat OverHeat

Stop key pressed Stop − − Sounds short 3 times
Stop command reception (remote control) Cancel − − − −
Mechanism head open HeadOpen Lights Sounds short 3 times
Paper end (paper out) PaperEnd Lights Sounds short 3 times
Paper out (paper position cannot be detected) (error

contents and sensor information repeatedly
displayed)

M command: Sets length for detection miss

Head Err
Rank ***

Ave.***
Max.***

Min.***

T.D.Full

Cooling

PaperErr

M CMMD

Lights Sounds long

Blinks Sounds short 3 times

Blinks Sounds short 3 times

Lights Sounds short 3 times

Minimum: Min. value of sensor reading voltage
Ribbon end RibonOut Lights Sounds short 3 times
PCB overheat

(PCB or sensor abnormal)
Fan stop Fan stop Blinks Sounds short 3 times
Option board abnormal OP Err Lights Sounds short 3 times
Auto-cutter abnormal

(such as poor engagement)
ROM checksum error ROM Err Lights Sounds long
RAM check error RAM Err Lights Sounds long

Max*.**V
Min*.**V

OverHeat Lights Sounds short 3 times

Cut Err Lights Sounds short 3 times

50

Chapter 3 Paper and Ribbon

1 Error Messages



  

2 Error indications and corrective actions

Indication Description Corrective actions

Battery Battery dead

If the battery runs down, the realtime clock will
stop and the contents of the memory switch will be
lost.

ColdHead Head temperature low

Raise the temperature around the printer.
Print density becomes low and print quality

becomes inferior when the head temperature is
low.

Automatically returned after

displaying the error for
a certain time.

Change the lithium battery

(CR2032).
Note: Contact our
service personnel to
replace the battery.

Automatically returned after

displaying the error for
a certain time.

Cold PCB PCB temperature low Automatically returned after displaying the error

for a certain time.
Raise the temperature around the printer.
Print density becomes low and print quality

becomes inferior when the head temperature is
low.

Head Err Head resistance value

abnormal

OverFlow Communication error

(receive buffer overrun)

S/I Err Communication error

(parity, framing)

HostBusy
T.D.Full

Pause Pause key pressed Pressing the Pause key again resumes printing.

Communication error
(transmit buffer overflow)

Check the contents and clear with the Stop key.
Replace the print head.
Print quality is affected at the section where the

head resistance value is abnormal.
Check the contents and clear with the Stop key.
Correct the communication control system or

communication cable abnormalities.
Check the contents and clear with the Stop key.
Correct the communication parameter or

communication cable abnormalities.
Automatically returned if the computer receives

data and the buffer becomes empty.

If the Stop key is pressed, the stored printing
contents are discarded and ‘ON LINE’ turns on.

Pause Pause command

reception

Same as above.

51

(communication control)

Chapter 3 Paper and Ribbon

Indication Description Corrective actions

OverHeat
Cooling

Stop Stop key pressed Enters a pause after displaying ‘Stop’ by the Stop

Cancel Stop command

HeadOpen Mechanism head

Head overheat Wait until the head temperature goes down.

When the temperature becomes low, the
remaining printing resumes.

command.
If the Pause key is pressed, the printing will

resume.
If the Stop key is pressed again, the stored

printing contents are discarded and ‘ON LINE’
turns on.

Displays ‘Stop’ by the stop command, discards
reception
(communication
control)

open

the remaining printing contents, and enters

pause.

If the Pause key is pressed, ‘ON LINE’ will turn

on.

Close the mechanism head.

1 Error Messages



  

PaperEnd Paper end (paper out) Install the paper.
PaperErr Paper out (paper

position cannot be
detected)

Check the contents and clear with the Stop key.

Correct the faulty setting of the paper detection

(paper gap, black line, continuous paper).

Correct the faulty parameter for paper (max.

length, continuous paper).

Adjust the sensor or change to the paper that can

accept the paper position detection.

Specify the detection miss checking length with

the M command.

When the paper position cannot be detected

during paper feeding by the specified length, it is

judged error. Generally specify the length about

three times the label length.

In case of continuous paper, specify the label

length with the C command.

Difference between the maximum and minimum

values of the sensor reading voltage must be 0.8

V or more.

Sensor adjustments and check of paper

characteristic (voltage checking) can be

performed with the Maintenance mode.

52

Chapter 3 Paper and Ribbon

Indication Description Corrective actions

RibonOut Ribbon end Check the contents and clear with the Stop key.

Install the ribbon.

Check that ribbon winds properly.

Correct the faulty setting of the print mode

(direct-thermal or thermal-transfer).

OverHeat PCB overheat Turn off the power and reset the printer. If this

recurs, contact our service personnel.

Fan stop Fan stops Check for fan stop caused by the problems such

as foreign matter in the air vent.

Automatically returned if the fan turns again.

If disassembling is needed to remove foreign

matter or the problem cannot be resolved,

contact our service personnel.

OP Err Option board

abnormal

Cut Err Auto-cutter abnormal

(such as poor
engagement)

Turn off the power and reset the printer. If this

recurs, contact our service personnel.

Check the contents and clear with the Stop key.

If this cannot be cleared, turn off the power and

remove foreign matter from the auto-cutter.

1 Error Messages



  

If this recurs, contact our service personnel.

ROM Err ROM checksum error Turn off the power and reset the printer. If this

recurs, contact our service personnel.

RAM Err RAM check error Turn off the power and reset the printer. If this

recurs, contact our service personnel.

− − System error (such as

timer or CPU
malfunction)

First protect the system, then turn off the power

and reset the printer. If this recurs, contact our

service personnel.

53

Chapter 3 Paper and Ribbon

22 PPoowweerr TTrroouubblleesshhoooottiinng

Problem Cause and remedy

No power even
with power switch
turned ON.

• Power cord is not
properly connected to the
outlet.

• Power cord is not
properly connected to the
power inlet.

• Input voltage is not
correct; input voltage is
greater or less than the
rated voltage.

• Correct RS-232C cable is
not used.

g

→ Turn off the power switch and

reconnect the power cord to the
outlet properly.

→ Turn off the power switch and

reconnect the power cord to the
power inlet properly.

→ Set input voltage within the rated

voltage (puncture voltage may
occur. Contact our service
personnel).

→ Turn off the power switch and

unplug the interface cable. Check
that power is provided by turning on
the power switch and use the correct
RS-232C cable.

54

Chapter 3 Paper and Ribbon

33 PPaappeerr FFeeeedd TTrroouubblleesshhoooottiinng

Problem Cause and remedy

Paper doesn't
feed.

Paper skew. ･ Edge of paper is not in

Paper doesn't
align with the print
position.

･ Wrong paper path.
･ Mechanism head is open.

contact with the paper
guide.

･ Roll guide is not in

contact with the roll
paper.

･ Head pressure is not

correct.

･ Setting mode is not

correct.

･ Paper gap (black line)

sensor adjustment
failure.

g

→ Use correct path. (See Chapter 3)
→ Close the mechanism head.
→ Slightly push the paper guide to the

edge of the paper.
(See Chapter 3)

→ Slightly push the roll guide to the roll

paper. (See Chapter 3)

→ Adjust it with the offset adjustment

screw according to the width of the
paper. (See Chapter 4)

→ Check whether the setting mode is

for paper gap or black line sensor
and if it is not, change it.
(See Chapter 2)

→ Adjust the voltage of the paper gap

or black line sensor from the voltage
setting in the system maintenance
mode.
(See Chapter 2)

･ Transfer data is abnormal.

→ If the contents of the transfer data

are incorrect, set them properly
again.

55

Chapter 3 Paper and Ribbon

44 RRiibbbboonn FFeeeedd TTrroouubblleesshhoooottiinng

Problem Cause and remedy

Ribbon doesn't
wind.

Ribbon wrinkles. ･ Ribbon holder and winder

･ Wrong ribbon path.
･ Ribbon winding direction

is reversed.

･ Ribbon holder and winder

tension is not correct.

･ Ribbon and paper are not

proper.

tension is not correct.

･ Print density (heating

factor) is not correct.

･ Angle of ribbon guide bar

is not correct.

･ Head pressure doesn’t

match paper width.

･ Ribbon and paper are not

proper.

g

→ Use correct path. (See Chapter 3)
→ Set it properly. (See Chapter 3)

→ Set it properly. (See Chapter 3)

→ Contact our service personnel.

→ Set it properly.

→ Correct the parameter of the Hnn

→ Contact our service personnel to

→ If not, the ribbon may wrinkle.

→ Contact our service personnel.

command in the printing contents
definition mode.
(See Appendixes)

adjust the ribbon guide bar.

Adjust head pressure with the
adjustment screw.
(See Chapter 4)

56

Chapter 3 Paper and Ribbon

connect it properly. (See Chaper 1)

55 PPrriinntt TTrroouubblleesshhoooottiinng

Problem Cause and remedy

Printing doesn't
start.

Missing lines. ･ Print head connector

Dropouts. ･ Print head is dirty.

･ Power to the printer is not

turned on.

･ Printer is not properly

connected to the
computer.

･ Printer configuration

setting is not proper.

connection fails.

g

→ Turn on the power switch.

If power is not provided, follow
the descriptions on Section 2:
Power Troubleshooting, Chapter

5.

→ Turn off the power switch and

→ Correct the printer configuration

setting. (See Chaper 2)

→ If the print head connector is not

connected properly, insert it
properly.

→ Check that the area around the

print head heating body is not
dirty. If dirty, clean it with the
cleaning pen or a soft cloth
soaked in ethyl alcohol etc.
(See Chaper 4)

Print is too light or
dark.

･ Platen is dirty.

Note: If those cannot be removed, contact our service personnel.

･ Ink ribbon and paper are

not the recommended
type.

･ Paper quality doesn't

match the print head
offset.

･ Paper width doesn't

match the print head
pressure.

･ Printer setup mode is not

correct.

･ Printing energy setting

level is not proper.

→ Remove label, ribbon or paper

residue, dust etc stuck to the
platen. (See Chaper 4)

→ Change to the recommended

type after checking the maker
and model serial number of
the ink ribbon and paper.

→ Adjust the print head offset. See

Section 1: Head Offset
Adjustments, Chapter 4.

→ Adjust the print head pressure.

See Section 2: Head Pressure
Adjustments, Chapter 4.

→ Check whether the printer setup

mode is for direct-thermal or
thermal-transfer printing, and
change it as necessary. (See
Chaper 2)

→ Check the set value of the

printing energy level, and adjust it
as necessary. (See the Command
Reference separately available)

57

Other printing
abnormalities

Chapter 3 Paper and Ribbon

･ Check the error message on LCD screen and correct it according to

the descriptions on Section 1: Error Messages, Chapter 5.

58

Chapter 3 Paper and Ribbon

66 IInntteerrffaaccee TTrroouubblleesshhoooottiinng

Problem Cause and remedy

Printer doesn't
print.

Print disordered.
Error message is

displayed and
printer doesn't
print.

The following may be the probable causes:

･ Interface cable is not

properly connected.

･ Interface cable is not the

standard type.

･ Communication

parameter setting is not
correct.

g

→ Check that the interface cable

is connected properly.

→ Replace it.

→ Set the system maintenance

mode from the control panel and
check/correct the communication
parameter value. (See Chapter 2)

59

Appendixes

Appendixes

1 Options
2 Specifications

59

1 Options

Factory and dealer (reseller) options

●

1. Auto-Cutter

Appendixes

Specifications

Remarks See the user’ s manual of the auto-cutter for details.

2. Peeler

Specifications

Cutting method Rotary cutter
Max. thickness of cut

paper
Min. length of cut paper

Width of paper

Max. diameter for roll
paper

Inner diameter for roll
paper

Min. length of label

0.25 mm

25.4 mm

25.4−118 mm 1−4.65 in

203 mm 8 in

76 mm or more 3 in or more

25.4 mm 1 in

0.01 in

1.0 in

Thickness of paper

Thickness of liner of
label

Unusable paper

Remarks See the user’ s manual of the peeler for details.

3. Adjustable sensor
※ The adjustable sensor is the optional for CLP-7002.

Max. 0.17 mm Max. 0.0067 in

Max. 0.07 mm Max. 0.0027 in

Special paper (Whitepet, etc.) or too flexible paper
causing jams

60

● User options

4. PCMCIA Memory Card

Appendixes

1 Options

Card type
PCMCIA memory

Summary

Installation

1. Turn off the power to the printer.

2. Remove the PCMCIA memory card cover at the bottom of the printer (see figure).

3. Insert the memory card.

4. Replace the PCMCIA memory card cover.

card applications

PCMCIA Type I flash memory card
Storing print format

files
Storing graphic data Graphic data such as a corporate

Storing downloaded
fonts

Data in the field register area can be
stored and loaded

logo can be stored and recalled from
the PCMCIA memory card and
combined with field data and printed

Downloaded HP Soft fonts can be
stored

Notes facing up

CAUTION

・

memory card.

・

turned off.

・ Always close the PCMCIA memory card cover to keep out foreign matter such as

particles of dust.

Before use, carefully read and understand the instructions regarding the PCMCIA

Do not insert or remove the PCMCIA memory card before the power to the printer is

61

2 Specifications

400 dots/in (15.75 dots/mm)

die-cut, continuous tag or ticket)

Main Specifications

●

Appendixes

Printing

Printing
speed

Print mode

Paper

Ribbon

Item CLP-7001/7002 CLP-7401

Main scanning line density:

Resolution

Printing method
Max. print width 104 mm

Max. print length 812.8 mm 32 in 254 mm 10 in
Print density Adjustable with software

Printing speed
setting

Batch mode
Peel mode

Cut mode

Tear-off mode

Type of paper

Kinds of paper
Max. liner width 118 mm 4.65 in

Min. liner width 25.4 mm 1 in
Min. label width 7.62 mm 0.3 in
Min. paper pitch
Max. paper

thickness
Min. paper

thickness
On-board roll

paper diam.

Width
Length, max. 360 m 1,181 ft

Max. outer diam. 74 mm 2.91 in

203 dots/in (8 dots/mm)
Sub-scanning line density:

203 dots/in (8 dots/mm)
Direct-thermal or thermal-

transfer printing

4.1 in

2−7 in/sec in one-inch units (for
CLP-7001)
2−6 in/sec (for CLP-7002)

Performs normal printing (single
or multiple sheets)

Peels label from the liner after
printing label

Prints and cuts by the specified
number of sheets (label back­feeding enabled)

Feeds back paper to the print
starting position after tearing
paper

Roll or fanfold (continuous label,

Direct-thermal or thermal­transfer paper

5.08 mm 0.2 in

0.254 mm 0.01 in

0.0635 mm 0.0025 in

Max. outer diam.:
203 mm
Paper core:
38−76 mm

25.4−114 mm (1−4.5 in) freely
adjustable

8 in

1.5−3 in

Main scanning line density:
Sub-scanning line density:

406 dots/in (16 dots/mm)

←

105.7 mm 4.2 in

←

1−4 in/sec in one-inch units

←
←

←

←

←
←

←
←
←
←

←
←

←

←
←

←

62

Paper core inner
diam.

25.4 mm
±0.254 mm

1 in

±0.01 in

Appendixes

←

63

Item Description

Bar code on-board may vary depending on the model and destination. See the

Bar codes

Command Reference for details

・ CODE 3 of 9 ・ UPC-A ・ UPC-B ・ Interleaved 2 of 5
・ CODE 128 ・ EAN13 ・ EAN8 ・ CASE CODE etc

Appendixes

2 Specifications

●Main Specifications

Fonts

Media detection
sensors

Communication
interface

Indications, keys
and switches

Options

Dimensions and
weight

Power

Font and size on-board may vary depending on the model and destination.
See the Command Reference for details

・ Fixed pitch font ・ OCR-A, B ・ CG Triumvirate, CG Triumvirate Bold
・ True type lusterizer

Transparent-type
sensor

Reflective-type
sensor

Detects paper gap between labels, tag paper notch and
paper out

Detects black line on back of paper and paper out

Ribbon end sensor Detects ribbon out and end (holder speed)
Label peeling sensor (optional)
Paper top position (home position) adjustable with software

Serial (RS-232C)

Parallel (In conformity with Centronics)
LEDs Power and Error
LCD Displays printer status, error contents, mode switch

contents etc
Control keys Pause, Feed and Stop
Mode switch Switches between direct-thermal and thermal-transfer

and sets parameters for communication etc
Head-up detection

Detects head open
sensor

Power switch Turns on or off the power
By factory or dealer

(reseller)

Auto-cutter, peeler or adjustable sensor (note that

adjustable sensor is standard for CLP-7001/7401)
By user PCMCIA memory card

Height 251 mm 9.9 in
Width 255 mm 10.0 in
Depth 428 mm 16.9 in
Weight 11.0 kg 24.2 lbs
Voltage 120V system 120V:

Voltage 230V system 220V−240V:



-10%+6%, 2.5A, 60Hz（U.S.A., Canada



-10%+6%, 1.2A, 50/60Hz（Europe

）
）

64

Item Description

120V system

Standards

120V:
U.S.A./ Canada

Appendixes

2 Specifications

●

Main Specifications

UL 1950
CSA No. 950

FCC Part 15 Subpart B class A

Environment

230V system

220V−240V:
Europe

EN 60950
EN 55022 class A
EN 55024
EN 61000‑3‑2, 61000-3-3

Operating conditions

Temperature: 5−35°C (41−95°F)

Humidity: 30−80％ (non-condensing)
Storage Temperature: -20−60°C (-68−140°F)

％

Ventilation

Humidity: 5−85

・

Convection

・

Air vent be away from wall etc

・

Danger of smoke or fire

Dust Free from conductive or corrosive matter

65

2 Specifications

Interface

●

The printer is connected to a computer and prints labels according to the command from

the computer. Two systems of interface connection to a computer are shown below.

1. Serial interface: RS-232C

System Asynchronous serial interface

RS-232C
Connector DSUB 25-pin
Handshaking XON/XOFF and CTS/DTR

Appendixes

Receive buffer
size

Baud rate 300, 600, 1200, 2400, 4800, 9600, 19200, 38400 bps
Bit length 7- or 8-bit
Stop bit Fixed

Parity No

32K bytes

Receiving data stops when the receive buffer reaches 2K bytes

and resumes receiving data when the receive buffer reaches

4K bytes

When printer is receiving data, stop bit is fixed at 1, and when

printer is transmitting data, stop bit is fixed at 2. But computer

can transmit or receive data, regardless of stop bit at 1 or 2

2. Parallel interface: In conformity with Centronics

System 8-bit parallel
Connector 36-pin unphenol type
Synchronous syst

em
Handshaking ACKNLG and BUSY signals
Signal level TTL

Strobe pulse

66

2 Specifications

●

Interface Specifications

3. RS-232C loopback test

After connector wiring as shown in the figure, place the printer into self-test mode. The
printer will receive data that has been transmitted by printer itself and the test of receiving
and transmitting data will be performed.

RS-232C loopback test

Appendixes

67

2 Specifications

●

Interface Specifications

4. RS-232C protocol

① X-ON/X-OFF system (see figure)

This is a control system in which the data transmitting request signal (X-ON (11H) code) and
the data transmitting stop signal (X-OFF (13H) code) are output.

Requirements of output of X-ON code:

・ When the power is switched to ON.
・ When the receive buffer has less than 2K bytes available, the X-OFF code is output, and

the receive buffer has at least 4K bytes available.

Requirements of output of X-OFF code:

・ When printer error occurs.
・ When the receive buffer has less than 2K bytes available.

Appendixes

Buffer in use

Receive buffer size = 32K bytes

4K bytes

2K bytes

Receiving data

X-ON code output X-OFF code output

Note: Even if each code is ready for output, the same code will not be transmitted twice

successively (except when the power is turned on or the printer is reset from the control
panel).

② Ready/Busy system (see figure)

This is a control system in which the DTR is output at Ready (High) or Busy (Low) level.

Requirements of output of DTR ‘ High’ :

・ When the printer is ‘ ON LINE.’
・ When the receive buffer has less than 2K bytes available. When this condition is detected,

the printer keeps a ‘ Low’ level until the receive buffer has at least 4K bytes available.

・ When printer alarms such as the printer switched to ‘ OFF LINE’ occur.

68

5. Interface pin assignment

The serial and parallel pin assignment tables are shown below.

n Serial interface pin assignment table

Pin No. Signal Input/Output Description

1 F.GND Output Frame ground
2 TXD Output RS-232C output data
3 RXD Input RS-232C input data
4 RTS Output RS-232C (pull up to +5V with 2 KΩ]
5 CTS Input RS-232C data transmission on

computer enabled

Appendixes

2 Specifications

● Interface Specifications

6 NC − Not connected
7 S.GND Output Signal ground
8 NC − Not connected

9 NC − Not connected
10 NC − Not connected
11 NC − Not connected
12 NC − Not connected
13 L.GND Output Control system ground
14 VCCs Output Control system power +5 V (max.

service current 0.05A)
15 NC − Not connected
16 NC − Not connected
17 NC − Not connected
18 NC − Not connected
19 NC − Not connected
20 DTR Output RS-232C printer data receiving

enabled
21 NC − Not connected
22 NC − Not connected
23 NC − Not connected
24 NC − Not connected
25 NC − Not connected

69

Appendixes

70

n Parallel interface pin assignment table

Pin No. Signal Input/Output Description

1 STROBE Input 8-bit data reading signal

2−9 DATA1-8 Input 8-bit parallel signal

10 ACKNLG Output 8-bit data request signal
11 BUSY Output Signal specifying printer Busy
12 PERROR Output Signal specifying paper out
13 SELECT Output Signal specifying printer ‘ ON LINE’

(printing enabled) or ‘ OFF LINE’

(pausing)

Appendixes

2 Specifications

● Interface Specifications

14 AUTOFD Input Invalidness (ignorance)
15 NC − Not used
16 S.GND Output Signal ground
17 FGND Output Frame ground
18 P.L.H Output Signal specifying Peripheral Logic

High (pull up to +5V with 2 KΩ]

19−30 GND Output Ground for twisted pair return

31 INIT Input Printer reset
32 FAULT Output Signal specifying printer error

33−35 NC − Not used

36 SELECTIN Input Invalidness (ignorance)

71

Example of Connection to a Computer

"PC"

(DB25P)

1

2

3

5

7

6

20

PRINTER

(DB25P)

1

3

2

20

7

4

5

F.GND

TXD

RXD

CTS

S.GND

DSR

DTR

F.GND

RXD

TXD

BUSY

S.GND

RTS

CTS

●

When RS-232C is used:
(IBM PC compatible)
Communication control: XON/XOFF or CTS/DTR

Appendixes

2 Specifications

72

Appendixes

2 Specifications

Tear-Off Function

●

The tear-off function eliminates the waste of labels when tearing manually. It allows the paper to
automatically advance to the tear position after printing.

When this function is turned on, paper will be fed to the manual tear position after printing. The
printer will feed back paper to the start print position when the next print job is sent.

If data is transmitted continuously from the computer, the tear-off function will be suppressed to
increase throughput.

1. Turning Tear ON/OFF

Tear can be turned to ON or OFF from the control panel. Default is OFF.

Indications on the control panel are as follows

LCD screen

Tear-off invalid Tear-off valid

‘ Tear OFF’ ‘ Tear ON’

73

2 Specifications

2. Tear-off when printing

・

If set, the tear-off feature will start if no data is transmitted from the computer after
printing. If data is transmitted continuously from the computer, the tear-off function will
be suppressed. Tear-off is only performed for the final label of each batch processing.
(The tear-off is not performed until the specified number of print sheets is completed.)

・

Paper is fed to the tear position

Paper position sensor

Print head

Tear-off will start if no data is
transmitted after printing.

Appendixes

●

Tear-Off Function

Platen

Peeling (manual tearing)

Paper is fed to the position
where manual tearing is
possible

・

When manual tearing is needed, tear the label at this time.

・

Performes next label printing.
When next print data is transmitted form the computer, the printer feeds back paper to the
previous print completed position and resumes printing.

74

Paper is fed back to the
Previous print completed
position and printing resumes

2 Specifications

3. Tear-off when feeding

・

The paper is fed to the tear position.

・

When the manual tearing is needed, tear the label at this time.

・

Perform next feeding or label printing.

If the Feed key is pressed or next print data is transmitted from the computer, the printer
will feed back paper to the previous print completed position and resume feeding or
printing.

4. Priority order

Appendixes

●

Tear-Off Function

The following three functions (optional) cannot be performed simultaneously.

If commands for these three functions are received simultaneously, they will be executed
in the following priority order:

1st: Auto-cutter
2nd: Peeler
3rd: Tear-off

75

2 Specifications

(Onnnn, form offset)

Tear-off

Cut Position Adjustments

●

・

The cut position can be specified with the ‘ fnnn’ of the system-level commands. When the
tear-off function is turned on, the following initialization value is set in the printer.

Initialization value:fnnn = f735 (73.5 mm)

The values higher or lower will increase or decrease the amount of feed in the tear-off.

Appendixes

Paper position sensor

Print head

Onnnn: Paper position setting
fnnn: Feed position setting

Fnnn <= Onnnn

Cutter

Peeler

・

Parameter initialization values

Onnnn

fnnn

Feed or back-feed is not
performed
Fnnn > Onnnn

Initialization values of print and feed positions by each operating mode are described below.

unit: mm (in)

Print position

Feed position
(fnnn)

Normal

printing

55.9

(2.2)

55.9

(2.2)

Auto-

cutter

55.9
(2.2)

86.4
(3.4)

Peeling Tear-off

55.9
(2.2)

68.6
(2.7)

55.9
(2.2)

73.7
(2.9)

Minimum

value

12.7
(0.5)

12.7
(0.5)

76

Citizen America Corporation
831 S. Douglas Street, Suite 121
El Segundo, CA 90245
[phone]
U.S.A.

Citizen Systems Europe Ltd.
Mettinger Strasse 11
73728 Esslingen
Germany

337 Bath Road, Slough
Berkshire, SL1 5PR
United Kingdom

JE99507-01

Printed in Japan