BT FREELANCE XD5500 Manual

BT Freelance XD 5500

User Guide

Please note the Helpline number has changed to 0871 594 1200*

* Calls cost 6 pence plus 10 pence per minute from a BT residential landline. See www.bt.com/pricing for details. Mobile and other providers’ costs may vary.

Section Welcome…

to your BT Freelance XD 5500 Digital Cordless Telephone Answering Machine

•13 Minutes digital recording time.

•Access your messages remotely from any other Touchtone™ phone.

•50 Name and number phonebook for storing your most frequently used numbers.

•Caller Display shows you who’s calling before you answer the phone1 and stores a list of your last 40 callers. You can also dial numbers direct from the Calls list.

•Handsfree lets you make and receive calls using the built-in handset loudspeaker so your hands are free for other tasks during a call.

•Redial up to 10 of the last numbers called.

•Choose from 10 different ringtones for internal and external calls and numbers stored in the phonebook

•Use up to 5 handsets with your BT Freelance XD 5500 base2.

•Make internal calls and transfer external calls between handsets.

1Requires subscription to your network’s Caller Display service. A quarterly fee may be payable.

2Requires more than one handset.

This User Guide provides you with all the information you need to get the most from your phone. Before you make your first call you will need to set up your phone.

Follow the simple instructions in ‘Getting Started’, over the next few pages.

Need help?

If you have any problems setting up or using your BT Freelance XD 5500 please contact the Helpline on 0870 605 8047*

or email [e-mail]

Alternatively, you may find the answer in ‘Help’ at the back of this guide.

IMPORTANT

Only use the telephone line cord supplied.

*Calls provided by BT will be charged at up to 8 pence per minute.

A Call Set-Up Fee of up to 6 pence per call applies to calls from Residential lines. Prices correct at time of going to press. See www.bt.com/pricing for details. Mobile and other providers’ costs may vary.

Section

Got everything?

•BT Freelance XD 5500 handset

•BT Freelance XD 5500 base

•2 x AAA NiMH rechargeable batteries

•Mains power adaptor (Item code: 032763)

•Telephone line cord

In addition, if you have purchased a BT Freelance XD 5500 multipack you will also have the following for each additional handset:

•BT Freelance XD 5500 charger

•2 x AAA NiMH rechargeable batteries

•Mains power adaptor for the charger (Item code: 032765)

4		In this guide
		Getting started		Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
		Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	6	Delete a number from the redial list . . . . . . .	19
		Connect the base to mains power. . . . . . . . .	6	Delete the entire redial list . . . . . . . . . . . . . .	19
		Preparing your handset . . . . . . . . . . . . . . . . .	7	Copy a redial number to the phonebook . . .	19
		Connect to the telephone line. . . . . . . . . . . .	7	Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . .	20
		Set the day and time using the handset . . . .	8	Find/page . . . . . . . . . . . . . . . . . . . . . . . . . . . .	20
		Check the current day and time setting . . . .	9

BT Freelance XD 5500 multipack users only Connect the charger(s) and charge

the handset(s) . . . . . . . . . . . . . . . . . . . . . . . . 10

Getting to know your phone

Handset buttons. . . . . . . . . . . . . . . . . . . . . . . 11 Handset display icons . . . . . . . . . . . . . . . . . . 12 Using the menu . . . . . . . . . . . . . . . . . . . . . . . 13 Menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Using your phone

Switch the handset on/off. . . . . . . . . . . . . . . 16 Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16 End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 17 Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Make a handsfree call . . . . . . . . . . . . . . . . . . 18 Answer a handset call handsfree. . . . . . . . . . 18 Adjusting the volume. . . . . . . . . . . . . . . . . . . 18

Using the phonebook

Add an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 21 Dial from the phonebook . . . . . . . . . . . . . . . 22 Edit an entry. . . . . . . . . . . . . . . . . . . . . . . . . . 22 Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 23

Internal calls

Make an internal call . . . . . . . . . . . . . . . . . . . 24 Receive an internal call . . . . . . . . . . . . . . . . . 24 Transfer an external call . . . . . . . . . . . . . . . . . 25 3 Way call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Caller Display & the calls list

Caller Display . . . . . . . . . . . . . . . . . . . . . . . . . 26 Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 View the Calls list . . . . . . . . . . . . . . . . . . . . . 27 Dial a number in the Calls list . . . . . . . . . . . . 27 Copy a number to the phonebook . . . . . . . . 28 Delete an entry. . . . . . . . . . . . . . . . . . . . . . . . 28 Delete the entire Calls list . . . . . . . . . . . . . . . 28

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

			In this guide	5
Using the answering machine		Base settings
Switch the answering machine on / off . . . .	29	Base ringer volume . . . . . . . . . . . . .	. . . . . . . 43
Listening to your messages . . . . . . . . . . . . . .	30	Base ringer melody . . . . . . . . . . . . .	. . . . . . . 43
Outgoing messages . . . . . . . . . . . . . . . . . . . .	32	Change PIN code . . . . . . . . . . . . . . .	. . . . . . . 44
Select and play outgoing message . . . . . . . .	32	Dial mode . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 44
Record your own outgoing message(s) . . . .	33	Reset . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 45
Re-instate the pre-recorded		Default settings . . . . . . . . . . . . . . . .	. . . . . . . 45
outgoing message . . . . . . . . . . . . . . . . . . . . .	33
Adjust answer delay . . . . . . . . . . . . . . . . . . . .	34	Additional handsets and bases
Change the security PIN . . . . . . . . . . . . . . . .	35	Register a new handset to base . . .	. . . . . . . 46
Check the security PIN . . . . . . . . . . . . . . . . . .	35	Register a different manufacturer’s
Record a memo . . . . . . . . . . . . . . . . . . . . . . .	35	handset to your base . . . . . . . . . . . .	. . . . . . . 47
Memory full during a call . . . . . . . . . . . . . . .	36	Selecting a base . . . . . . . . . . . . . . . .	. . . . . . . 47
Call screening . . . . . . . . . . . . . . . . . . . . . . . . .	36	De-register a handset . . . . . . . . . . .	. . . . . . . 48
Remote access . . . . . . . . . . . . . . . . . . . . . . . .	36
		Help . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . . 49
Handset settings
Handset ringer volume . . . . . . . . . . . . . . . . .	39	General information
Handset ringer melody . . . . . . . . . . . . . . . . .	39	Safety . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 52
Auto answer . . . . . . . . . . . . . . . . . . . . . . . . . .	39	Cleaning . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 52
Handset name . . . . . . . . . . . . . . . . . . . . . . . .	40	Environmental . . . . . . . . . . . . . . . . .	. . . . . . . 52
Handset language . . . . . . . . . . . . . . . . . . . . .	40	Product disposal instructions . . . . .	. . . . . . . 53
Keypad lock via the menu . . . . . . . . . . . . . . .	40	Connecting to a switchboard. . . . . .	. . . . . . . 53
Switch handset beeps on/off. . . . . . . . . . . . .	41	Dialling mode . . . . . . . . . . . . . . . . . .	. . . . . . . 53
Set the date . . . . . . . . . . . . . . . . . . . . . . . . . .	41	Access code and entering a pause .	. . . . . . . 53
Set the clock . . . . . . . . . . . . . . . . . . . . . . . . . .	42	Recall . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 53
Set the alarm . . . . . . . . . . . . . . . . . . . . . . . . .	42	Technical information. . . . . . . . . . . .	. . . . . . . 54
		R&TTE . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 54
		Guarantee . . . . . . . . . . . . . . . . . . . . .	. . . . . . . 54

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

6 Getting started

WARNING

Do not place your BT Freelance XD 5500 in the bathroom or other humid areas.

Handset range

Your BT Freelance XD 5500 has a range of up to 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handset is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely affect the range.

Signal strength

The icon on your handset display indicates when you are in range of the base. When it flashes and you hear a warning beep, you are out of range and will need to move closer to the base.

IMPORTANT

Do not connect the telephone line until the handset is fully charged. The base station should be plugged into the mains power socket at all times.

Location

You need to place your BT Freelance XD 5500 base within 2 metres of a mains power socket and the telephone wall socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Freelance XD 5500 works by sending radio signals between the handset and base. The strength of the signal depends on where you position the base. Putting it as high as possible can help to provide the best signal.

Connect the base to mains power

1.Plug the jack of the mains power adaptor into the socket marked

on the back of the base and plug the other end into the

mains power wall socket and switch on. The green Power/In Use light comes on.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

Getting started	7

Preparing your handset

2.Insert the 2 x AAA rechargeable batteries supplied, taking note of the polarity markings inside the battery compartment, then slide the battery compartment shut.

3.Place the handset on the base to charge. The red charging light comes on. You should let the batteries charge continuously for at least 24 hours. The batteries and case may become warm during charging, this is normal.

Connect to the telephone line

4.Plug the telephone line cord into the socket marked on the back of the base and plug the other end into the telephone wall socket.

Only use the telephone line cord supplied.

WARNING

Never use non-rechargeable batteries. Only use the approved batteries. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

Talk/Standby time

Under ideal conditions, the handset batteries should give up to 10 hours talk time or up to 100 hours standby on a single charge.

(This does not mean you can unplug the base or leave it for this length of time without charge.)

Please note that new NiMH rechargeable batteries do not reach full capacity until they have been in normal use for several days.

See ‘Battery performance’ on the following page.

BATTERY LOW WARNING

If the icon is flashing in the display and you hear a warning beep every minute during a call, you will need to recharge your handset before you can use it.

The charging light will be lit when the handet is in the base or charger – even when the batteries are fully charged.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

8 Getting started

Battery performance

To keep the batteries in the best condition, leave the handset off the base for a few hours at a time.

Running the batteries right down at least once a week will help them last as long as possible.

After charging your handset for the first time, subsequent charging time for the batteries is approximately 6–8 hours.

The charge capacity of rechargeable batteries will reduce with time as they wear out, thus reducing the talk/standby time. Eventually they will need replacing. New batteries are available from the BT Freelance XD 5500 Helpline on 0870 605 8047*.

Set the day and time using the handset

You will need to set the day and time so that you know when each answering machine message was received.

Once a message has been played back, the machine will announce, for example, “Tuesday, four fifty, pm.”

Set the day:

1.Press , scroll to TAM SETTINGS and press .

2.Scroll to DAY SETTING and press . The current day is displayed.

3.Press or to select the required day and press to confirm.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

Getting started	9

Set the time:

1.Press , scroll to DATE-TIME and press .

2.Scroll to CLOCK SET and press . The current time is displayed.

3.Use the keypad to set the required time in 24 hour format, e.g. 1830 for 6.30pm. Press to confirm.

Check the current day and time setting

1.On the answering machine base, press The current day and time setting is announced.

Default day and time

The default day and time is Saturday, 12.01pm. If the power to the base is lost, the date and time will revert to this default setting. Your messages will be unaffected.

If you have subscribed to your network’s Caller Display service, the day and time will be set on the handset automatically. However, the correct day can only be set manually, see previous page.

Your BT Freelance XD 5500 is now ready for use.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

10 Getting started

BT Freelance XD 5500 multipack users only:

Place each BT Freelance XD 5500 charger within reach of a mains power wall socket.

Connect the charger(s) and charge the handset(s)

1.Plug the mains power adaptor into the power socket on the underside of the charger and plug the other end to the mains power wall socket.

2.Insert the 2 x AAA rechargeable batteries supplied, taking note of the polarity markings inside the battery compartment, then slide the battery compartment shut.

HSX next to the time, where X is the next available handset number, e.g. 2, 3 etc.

3.Place the handset on the charger. The red charging light comes on. You should let the batteries charge continuously for at least 24 hours.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

Getting to know your phone		11
Handset buttons

Secrecy / Cancel/ Back

During a call, mutes your voice so your caller cannot hear you, page 17.

Press to return to the previous menu.

Use to delete entries in the phonebook and calls lists.

Redial / Pause/ Volume +

Press to open the redial list, page 18.

In use light

On when the line is in use.

Flashes when you have an incoming call.

Handsfree

Lets you make and receive calls using the built-in handset loudspeaker, page 17-18.

	Use to enter a pause in a stored	Menu / OK
	number, page 53.	Press to open the menu.
	Press to raise the volume during a call, page 18.	Press to select menu options, page 13.
	Phonebook/Exit	Talk / End call
	Press to open the phonebook, page 21.	Press to make, receive and end calls, page 16.
	Press to exit the menu and return	Scroll Up/Down
	to standby from the calls and redial list.
		Scroll up or down through menu options,
	* / Keypad lock	calls lists and phonebook entries.
	Use to lock/unlock the keypad to prevent
	accidental dialling, page 20.	Calls/Vol -
	R / Power On Off	Press to open and scroll through the Calls list,
		page 26.
	Use with switchboard services and
		Press to lower the volume during
	BT Calling Features.
	Press and hold to switch the	a call, page 18.
	handset on/off, page 16.	#/Conf
		Use to make conference calls, page 25.
		Int
		Use to make internal calls and transfer calls
		to other BT Freelance XD 5500 handsets
		registered to the base, page 24-25.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

12 Getting to know your phone

Handset display icons

Battery charge level											Range indicator

Current time

Handset number

Phone off-hook.

Flashes when you receive an external call. Stays on during the call.

Internal call in progress. 3 Way call in progress.

Indicates signal strength. Flashes when handset is not registered to the base.

Menu open. Phonebook open. Handsfree speaker on.

New number(s) in Call list1.

Answered call

(when viewing the Calls list)1

Unanswered call

(when viewing the Calls list)1 Keypad locked.

The displayed number is longer than 12 digits.

Battery charge full. Battery charge medium.

Battery charge low. Flashes when nearly empty.

Voice mail waiting. Answering machine on.

1This features requires subscription to your network provider’s Caller Display service. A quarterly fee may be payable.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

	Getting to know your phone	13
Using the menu	Quick exit a menu
All your phone’s functions and settings can be accessed	If you want to exit a menu or cancel
through the main menu. The menu map below shows all menu	an operation at any time you can
	press and hold to return to the
options you can choose from.	standby screen.

Press to enter the menu. The icon is displayed. Press or to scroll through the menu options.

When you reach the end of the list you will hear a confirmation beep and the first option is displayed again.

To select an option, press .

To return to the previous menu display, press .

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

14 Getting to know your phone

Menu map

MSG Play	Phonebook	TAM Setting	Setup	Handset	Date – Time	Register
New MSG	Add entry	Ans on/off	Base Volume	Beep	Date set	Select base
All MSG	Modify entry	Ans mode	Base Melody	Internal ringer volume	Clock set	Register base
	Delete entry	Memo rec	Delete handset	External ringer volume	Alarm set
		OGM setting	PIN code	Internal ringer melody
		Day setting	Dial mode	External ringer melody
		Ans delay	Default	Auto answer
		Remote code		Name
				Language
				Key lock

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

Getting to know your phone	15

Base

Charging indicator

Comes on whenever the handset is positioned correctly on the base.

Ans/On/Off

Switches answering machine on/off, page 29.

Volume Up

Raise base loudspeaker volume.

Volume Down

Lower base loudspeaker volume.

Power/In use indicator

On when the power is plugged in and switched on.

Flashes when the handset is in use.

Find (Page)

Press to page handsets registered to the base.

Can be useful to find misplaced handsets, page 20.

Used to register/

de-register handsets, page 46.

Skip forward/Set answer delay

Press to play the next message. Press and hold to play the message at fast speed.

Use to set the answer delay, page 34.

Stop

Stops playback.

Cancels message deletions, page 30.

Skip back

Press once to repeat current message, twice to play the previous message.

Delete	Message indicator	Play/Pause
Deletes messages, page 30.	On = Answering machine on.	Press to play back messages,
	Flashes = When new answering	page 30.
	machine messages are received.	During playback, press to
		pause messages.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

16 Using your phone

Dialling numbers quickly

Numbers can also be dialled direct from the phonebook (page 22), the calls list (page 27), or the redial list (page 18).

If you make a mistake as you enter the number, press to delete a digit.

Call timer

After the first 15 seconds of your call, the call timer is displayed.

At the end of your call, the total duration is shown for 5 seconds.

Switch the handset on/off

1.To switch off, press and hold until the display goes off.

2.To switch the handset on, press and hold .

Making and receiving calls

Make a call

1. Press . When you hear the dial tone, dial the phone number.

Preparatory dialling

1.Enter the phone number first. The number is shown in the display.

2.Press to dial the number.

End a call

1. Press , or place the handset back on the base/charger.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]

Using your phone	17

Receiving calls

1.When the phone rings, press to answer the call, or if the handset is on the base or charger, simply lift it to answer the call. If you would rather press after lifting the handset to receive a call, you will need to switch Auto-answer off, see page 39 .

Secrecy

You can stop your caller from hearing you while you talk to someone else close by.

1.During a call, press . The handset microphone is muted and the display shows MUTE.

2.Press again to resume your call.

Handsfree

Handsfree switches on the handset loudspeaker so you can talk to your caller without holding the handset. It also enables other people in the room listen to both sides of your conversation.

Caller Display

If you have subscribed to your network’s Caller Display service, the caller’s number (or name, if an exact number match is found in the phonebook) will also be displayed, see page 26.

You cannot adjust the earpiece volume when secrecy is switched on.

If you experience any problems, please call the Helpline on 0870 605 8047* or email [e-mail]