BT Contour 50 User Manual

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EC Declaration of Conformity

We:

Marconi Interactive Systems

Of:

Carr Lane, Chorley, Lancashire, PR7 3JP UK

Declare that model number:

Contour 50

Equipment:

Coin payphone for customer: British Telecom

Network connection type:

PSTN Class 1.2

is (are) in conformity with the requirements of the R&TTE directive.

Directive 1999/5/EC of the European Parliament and of the Council 9 March 1999

Compliance is achieved by conformity to the following:

EN60950: 1992 (Generic Safety)

EN55022: 1998 (EMC Generic Emissions)

EN55024: 1998 (EMC Generic Immunity)

Authorised by

Colin McArdle

V.P. Product Development (on behalf of MIS)

Date of issue

15 June 2001

APPROVED for connection

to the telecommunications systems specified in the instructions for

use subject to the conditions set out

in them.

Directive

Offices worldwide

The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British

Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms part of any contract.

© British Telecommunications plc 2001

Registered office: 81 Newgate Street, London EC1A 7AJ Registered in England No. 1800000

Produced by BT Payphones Designed by Enterprise IDU Printed in the UK

PHME 38049/9.2001

1

BT Contour 50 User Manual

rb

BT Contour 50

User guide

Contents

Everyday features

Making and answering calls

Making a normal payphone call . . . . . . . . .4 To redial the last number you dialled . .5 Making a call using a Memory button .5 Making an Owner call using your PIN . . . .6

Making an Owner call using

your cash box key . . . . . . . . . . . . . . . . . . . .6 Answering calls . . . . . . . . . . . . . . . . . . . . .7

Money

 

Emptying the cash box . . . . . . . . . . . . . .

.8

Checking the total money taken using

 

your PIN . . . . . . . . . . . . . . . . . . . . . . . . . . .

9

Checking the total money taken using

 

the cash box key . . . . . . . . . . . . . . . . . . . . .

9

Extra features

How to get started . . . . . . . . . . . . . . . . . .11

Barring

Barring certain outgoing calls . . . . . . . . .12

Barring calls made with fake coins

or tokens . . . . . . . . . . . . . . . . . . . . . . . . .13 Barring incoming calls . . . . . . . . . . . . . . .14 Setting the ringer switch . . . . . . . . . . . . .15 Barring old coins from being used . . . . . .16

Call handling

Withholding your number . . . . . . . . . . . .17 Setting the identification tone . . . . . . . .18 Setting the Operator tone . . . . . . . . . . . .19 Setting the privacy feature . . . . . . . . . . .20 Setting an automatic switchboard code .21 Setting a manual switchboard code . . . .22 Removing a switchboard code . . . . . . . .23

Charging

Setting call charges . . . . . . . . . . . . . . . . .24 Setting the minimum fee . . . . . . . . . . . . .25 Programming new coins or tokens . . . . .26 Programming exception codes . . . . . . . .27 Cancelling exception codes . . . . . . . . . . .28 Charging for calls to Directory Enquiries 28

Payphone settings

Setting the payment timer . . . . . . . . . . .29 Programming the Memory buttons . . . .30 Setting the time and day . . . . . . . . . . . . .32 Changing your PIN . . . . . . . . . . . . . . . . .33 Setting the dialling mode . . . . . . . . . . . .33

Troubleshooting . . . . . . . . . . . . .34

Technical information . . . . . . . .38

Index . . . . . . . . . . . . . . . . . . . . . . . . . .39

Important information

Make a note of your BT Contour 50 Payphone serial number which is printed on the bottom of your phone

Your cash box key number

If you need any help, please visit our website at www.bt.com/payphones

If you need to contact us, please send an email with your query to product.help.payphones@bt.com or call the Payphone Helpdesk free on

0800 25 25 41 and we will be pleased to help you. Lines are open Monday to Saturday, 8am to 6pm.

If you need replacement cash box keys, please call the Tetrel Key Helpdesk free on 0800 373 085.

If you would like to speak to our Sales Team, please call the Payphone Sales Desk free on 0800 11 55 11. Lines are open Monday to Friday, 8am to 6pm and Saturday from 9am to 2pm.

2

Everyday features

These are the most common features and functions, which you will probably use most often. For any other features, see the Extra features section on page 10.

Making and answering calls

page 4

These instructions will tell you how to use the payphone for making and answering normal calls, and for making Owner calls.

If you want to make an Owner call – where you don’t have to put in any cash and the calls you make are charged to your normal phone bill – you will find the instructions on page 6.

Money

page 8

These instructions will tell you how to empty the cash box, find out the amount of money the payphone has taken, and reset the counter to £0.00.

3

Everyday

 

features:

Making a normal payphone call

Making and

answering calls

 

 

 

 

Before you make a normal payphone call, make sure

 

you have enough cash ready. Put in the money as

 

soon as your call is answered or the call will be

 

disconnected.

 

 

1

4

3

1Lift the handset

The display will show PLEASE DIAL

2Dial the number

The display will show the number as you dial it.

3Wait for your call to be answered

4As soon as your call is answered, put your money in

You will need to insert coins to at least the value shown on the display.

The payphone will accept 10p, 20p, 50p and £1 coins, and any other coins or tokens you program it to accept (see page 26 for instructions).

display

you have left. out, the display will

beeps. You can add more but remember that the

coins.

4

2

 

3

 

 

 

 

5

6

 

 

 

 

8

9

 

 

Everyday features:

Making and answering calls

To redial the last number you dialled,

tone.

To call a pre-programmed memory number, you will need to lift the handset and press the appropriate Memory button.

Wait for your call to be answered. As soon as your call is answered, put your money in.

5

Everyday features:

Making and answering calls

This feature can be activated by following the instructions and using either your PIN or the cash box key.

It is best to use your PIN for the features where you have a choice of methods, as it is easier and more secure.

Making an Owner call using your PIN

1Lift the handset

2Press S

The display will show pin

3Enter your PIN

4Press the white button below

The display will show owner call

5Dial the number – you do not money in when your call is

When you have finished your calls, The payphone will then be ready to normal payphone calls.

 

3

 

5

6

 

 

 

8

9

 

Making an Owner call using your cash box key

the handset

the cash box and leave the key in lock

the white button below the volume button

the cash box and remove the key

display will show owner call

the number – you do not need to put any in when your call is answered

you have finished your calls, hang up.

to make normal

6

Answering calls

When your payphone the handset to answer The caller will hear a them know they are

Everyday features:

Making and answering calls

1

2

 

3

 

 

 

 

 

 

 

 

 

 

 

4

5

6

 

 

 

 

 

 

 

 

 

 

7

 

8

9

 

 

 

 

 

 

 

 

 

 

 

0

 

H

 

 

 

 

 

 

rb

 

7

Everyday features:

Money

Emptying the cash box

You will need the cash box key

8

Checking the total money taken using

1Lift the

2Press S

The display

3Enter your

4Press

The display

5Press H has taken

6Press H payphone since it used.

1

2

 

3

 

 

 

 

 

 

 

 

4

5

6

 

 

 

 

 

 

 

 

 

8

9

 

 

 

Checking the total money taken using the cash box key

You will need the cash box key

1Lift the handset

2Unlock the cash box and leave the key in the lock

3Press S66

The display will show money If it does not, hang up,

lift the handset and try entering S66again.

4Press Hto see how much money the payphone has taken since it was last reset.

can

have

Everyday features:

Money

This feature can be activated by following the instructions and using either your PIN or the cash box key.

It is best to use your PIN for the features where you have a choice of methods, as it is easier and more secure.

9

Extra features

You can use these features to personalise your

BT Contour 50 Payphone for your precise needs.

 

Type of feature

Features

Page

 

Barring

Barring certain outgoing calls

12

 

 

Barring calls made with fake coins or tokens

13

 

 

Barring incoming calls

14

 

 

Setting the ringer switch

15

 

 

Barring old coins from being used

16

 

 

 

 

 

Call handling

Withholding your number

17

 

 

Setting the identification tone

18

 

 

Setting the Operator tone

19

 

 

Setting the privacy feature

20

 

 

Setting an automatic switchboard code

21

 

 

Setting a manual switchboard code

22

 

 

Removing a switchboard code

23

 

 

 

 

 

Charging

Setting call charges

24

 

 

Setting the minimum fee

25

 

 

Programming new coins or tokens

26

 

 

Programming exception codes

27

 

 

Cancelling exception codes

28

 

 

Charging for calls to Directory Enquiries

28

 

 

 

 

 

Payphone settings

Setting the payment timer

29

 

 

Programming the Memory buttons

30

 

 

Setting the time and day

32

 

 

Changing your PIN

33

10

 

Setting the dialling mode

33

How to get started

Extra features:

How to get started

You will need to use these instructions to start the programming mode when you want to change any of the extra features. Once you have started the programming mode, you can change as many features as you like as long as you don’t hang up. If you hang up before you have finished programming, you will find a diagram to remind you how to start the programming mode in the left margin of every other page.

You will need the cash

1Lift the handset

2Unlock the cash box and leave the key in the lock

4

5

6

 

VOLUME

7

8

9

 

 

0

H

 

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The display will show PIN

3Enter your PIN

4Press H

The display will show Money

If it still shows PIN, the PIN was incorrect

- try entering it again. If you enter the wrong PIN more than once, reset your payphone using the instructions on page 34. The PIN will go back to 2802. Remember to change it again using the instructions on page 33.

5 Choose the feature you want to program and

 

follow the instructions on the following pages.

11

 

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