BT 4600 Premium Nuisance Call Blocker Instruction manual

Designed to block nuisance calls

Quick Set-up and User Guide

BT4600 Premium Nuisance Call Blocker

Big Button Cordless Phone with Answer Machine

You need a Caller Display service from your network provider to use Call Blocking and other Caller Display enabled features. Charges may apply.

2 Check box contents

Block

Phone		R
Book	Vol.
	Calls

Telephone line cord (pre-installed)

1	2ABC	DEF3
4GHI	5JKL	MNO6
PQRS7	8TUV	WXYZ9
Ringer 0		Lock			2 x AAA Ni-MH 750 mAh
	Record
Handset			Base	Mains power adaptor	rechargeable batteries
					(already in handset)
				(item code 066270)

Contents for each additional handset (multipacks only)

Block

Phone		R
Book	Vol.
	Calls
1	2ABC	DEF3

Ringer 0		Lock	2 x AAA Ni-MH 750 mAh
4GHI	5JKL	MNO6
PQRS7	8TUV	WXYZ9

	Record		Mains power adaptor	rechargeable batteries
	Handset	Charger
			(item code 066270)	(already in handset)

Inductive coupler

The BT4600 has an in-built inductive coupler for use with digital hearing aids.

Important: Only use the mains power adaptors, cables and rechargeable batteries supplied in this box or this product might not work. Any replacement rechargeable batteries must be of the same type. BT accepts no responsibility for damage caused to your BT4600 if you use any other type of batteries.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

In this guide					3
.......................................Quick set up	7	.......................................Menu map	30
BT Call Blocking................................	18	Base ................................................	32
Record your Announce message .......	19	Using the phone
The Block button	20
		Switchthehandsetonoroff.............	33
How do you accept, block or send a call		Make an external call	33
to the answer phone?	21
		Preparatory dialling	33
HowdoIchangethedifferentBTCall
		End a call	33
Blocking modes?	22
		Receive a call	33
To change to Announce or Answer
		Call Waiting	34
phone..............................................	22
SwitchBTCallBlockingon/off..........	22	Mute ...............................................	34
To add a number to the Blocked list ..	24	Incoming speech/Handsfree volume..	35
To add a number to the Allow list......	24	Amplify............................................	35
Deleting your Blocked and		Make a handsfree call.......................	35
Allowed lists ....................................	25	Answer a call handsfree....................	36
To block numbers by area code .........	25	Switch to handsfree during a call ......	36
Getting to know your phone	26	Redial ..............................................	36
Handset buttons ..............................		Voicemail (1571) .............................	36
Handset display/display icons ...........	28	Record a call ....................................	37
Finding your way around your phone..	29	Play a recorded call ..........................	37

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

4	Check box contents
		Lock/unlock the keypad ...................	38	Dial a speed dial entry ......................	47
		Turnthehandsetringeronoroff......	38	Edit a speed dial entry......................	48
		Finding handset (paging)..................	38	Delete a speed dial entry ..................	48
		Call control settings		Caller Display and the Calls list	49
		Set-up Do not disturb ......................	39	Caller Display ...................................
		Set outgoing calls control.................	40	Calls list ...........................................	49
		Assign VIPs ......................................	41	Missedcallnotification.....................	50
		Change the access PIN......................	42	View and access options in
		Phonebook		the Calls list......................................	50
				Block or Allow a Calls list entry	51
		Store a contact	43
				Save a Calls list entry to your contacts	51
		Character map	44
				Delete an entry in or the
		Assign a ringtone to a contact	44
				entire Calls list	52
		View/dial a contact	45
				Answer machine
		Edit a contact	45
				Using the answer machine from
		Delete a contact	46		53
				the handset
		Delete all contacts	46
				Switchtheanswermachineonoroff..	53
		View the contact memory status ......	46	Set the answer mode	53
		Speed dial
				Outgoing messages..........................	54
		Save a speed dial entry.....................	47	Record your own outgoing message . 54

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

		Check box contents		5
Play the current outgoing message...	55	Delete all old (played) messages .......	63
Reinstate the pre-recorded		Remote access .................................	64
outgoing message............................	55	Set the remote access PIN for the
Record a memo................................	56	firsttime..........................................	64
Answer delay ...................................	56	Change the remote access PIN..........	65
Set the answer delay ........................	57	Turnremoteaccessonoroff.............	65
Set the maximum message length ....	57	If you forget to switch on your
Setthemessagealertonoroff.........	58	answer machine...............................	65
Call screening...................................	58	Operating your answer	66
Turncallscreeningonoroff	58	machine remotely ............................
		Settings
Using call screening	59
		Set the handset ringtone for
Message playback using the handset 59			67
		external or internal calls
Delete a message	61
		Set the handset ringer volume	67
Delete all old (played) messages	61
		Adjust the handset ringer tone	68
Save a number in the answer phone
		Turnthehandsettonesonoroff	68
message list to your contacts............	61
Using the answer machine from		Change the handset display contrast . 68
		Turnthescreensaveronoroff	69
the base...........................................	62
Switchtheanswermachineonoroff. 62		Change the handset name................	69
		Change the call settings	69
Message playback using the base	62

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

6	Check box contents
	Set the base ringtone melody...........	70	Make an internal call between
	Set the base ringer volume...............	70	handsets..........................................	80
	Set a PBX access code.......................	71	Transfer a call...................................	80
	Change the system PIN.....................	71	Hold 3-way call................................	81
	Reset the handset or base settings ...	72	Help ................................................	82
	Delete the handset or base user data . 72		General information
	Clock/Alarm		Safety information ...........................	86
	Set the time and date.......................	73	Cleaning ..........................................	87
	Set an alarm ....................................	73	Environmental .................................	87
	Stoppingthealarmwhenitgoesoff. 74		How to recycle your equipment ........	87
	BT Calling Features		Guarantee........................................	88
	Pre-stored numbers in the Calling	75	Technical information.......................	89
	Features menu.................................		Connecting to a switchboard	89
	Using Call Diversion	75
			Declaration of Conformance	89
	Cancel Ringback	76
	Using Call Waiting ...........................	76
	Using Call barring.............................	77
	Using additional handsets
	Registering an additional handset ....	78
	De-register a handset ......................	79

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Quick set up guide		7
1 Plug in

2

1

1.Plug the mains power adaptor into the base.

2.Plug the other end of the power adaptor into the wall power socket and switch on.

The phone line cord is pre-installed but don’t plug the other end into the wall socket yet.

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8 ChapterQuick set up guide

2Activate the batteries

1.Activate the batteries by pulling the plastic tab away from the back of the handset.

Rechargeable batteries already fitted

Remove this tab and charge batteries for 24 hours before use.

Set up

Set time OKand date

2.The BT logo will appear on the screen, followed by the set up wizard screen displaying Please set the time and date. Don’t follow these instructions yet. Place yourhandsetonthebasetochargefirst.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Quick set up guide		9

3 Charge

Place the handset on the base and leave to charge for 24 hours.

Set Up

Set time and date

OK

Block

Important

Charge the handset batteries for 24 hours or your phone might not work.

	Phone		R
	Book	Vol.
		Calls
	1	2ABC	3DEF
	4GHI	5JKL	MNO6
	PQRS7	8TUV	WXYZ9
	Ringer	0	Lock

Record

If your screen displays this message, don’t worry. This is normal and will continue to be displayed until you connect the phone line cord in Step 4.

12:03

Please check line cord

Hide

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10 Quick set up guide

4 Connect the phone line cord

After 24 hours, plug the phone line cord into the phone wall socket.

If you ever need to remove the batteries, simply slide open the battery compartment cover and ease out the batteries.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

CheckQuickboxset contentsupguide 1111

5 Follow the set up wizard

Set the time and date

1.Select OK by pressing the Left option button under the screen. The set up wizard will begin. Follow the prompts to complete the set

up process.

2.Use the keypad to enter the time using the 24 hour clock format e.g. for 3:32 pm you need to enter

15:32.

3.Press Next enter the date in the format

DD/MM/YYYY.

4.Press Save. Saved is displayed.

Set up

Set time OKand date

Time & date

Set time: 12:01

Next Back

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12 Quick set up guide

Complete the set up tasks

5.If you wish to continue following the set up wizard, select Yes. (If you don’t want to follow the wizard, select No and you can start using your phone straight away. You can always set up tasks via the menu later).

Recordyouranswerphoneoutgoingmessage

6.If you wish to complete this step, select Yes (or No to continue to the next step).

7.Follow the voice prompt and record your message into the phone after the tone.

8.Select Save whenyou’vefinished.

9.Your message will be played back to you.

10.Select OK (or Delete if you want to replace it).

Set up

Set up phone now?

Yes No

Set up

Record out- going msg?

Yes No

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Quick set up guide 13

BT Call Blocking

11.Continue to read and follow the prompts.

12.Press OK.

13.Press OK.

You need to have a Caller Display service from your network provider to use all the features available e.g. Call Blocking, Visual Voicemail, Calls List, Text Messaging and other Caller Display enabled features. Charges may apply.

Set up

You need Caller Display

OK

14.Select Yes or No, and follow the prompts.

	Set up
Turn on Call			Call
Blocking
			Blocking on
Yes	No

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14 Quick set up guide

Add contacts

15.If you want to add some contact numbers now, select Yes (or select No to continue to next step).

By adding contacts, you will always know that their calls will get straight through to you, without the needtogothroughtheBTCallBlocking annoucement.

Please make sure you always add the full telephone numberwhenyousaveacontact.Ifyouhave important numbers that will always need to get through e.g Doctors surgery, National Floodline, Carer Line numbers etc, make sure you’ve added them to your Contacts or Allowed list.

16.Enter the contact name using the keypad and press Next (see page 43/44 for more info).

17.Enter the number and press Save.

Set up

Add some contacts?

Yes No

Name

Mark

Next Clear

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

					Quick set up guide				1515
		You now have the option to make your contact a			VIP status:
		VIP, this means that when you use features like
		“Do not Disturb or Outgoing Call Control” you will
					On. All
		always be able to make and receive calls to these
		Mobiles, those that are set as a VIP will still be			calls allowed
		numbers. (e.g If you barred Outgoing Calls to
		allowed to be dialled.)			Save	Back
	18. VIP status : Press		or	to choose between

Offor On. All calls allowed and select Save.

19. Select Yes if you want to enter more contacts or			Set up
No if you don’t want to.
			Add
		another?
		Yes	No

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

16Quick set up guide

20. You can now start using your phone.

Please read the rest of this User Guide for instructions on how to use the most popular features of your BT4600 phone.

Set up complete

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Chapter

Quick set up guide 17

6Set up your additional handsets (multi packs only)

1.For additional handsets and chargers: plug the mains power adaptor into the back of the charger and plug the other end into the mains wall socket and switch on the power.

2.Activate the batteries as explained on page 8. Once you’ve set the time and date on thefirsthandsetthenitwillbesharedwithallotherhandsetsinyourmulti-pack after you activate the batteries.

3.Place the handset on the charger to charge for 24 hours.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

18 BT Call Blocking

The best way to stop unwanted calls, is to know who’s at the other end of the phone before you decide if you want to take it.

You need Caller Display

This will help you get the most out of your BT Call Blocking. You can get it from your phone service provider (Charges may apply).

Your BT4600 has two BT Call Blocking modes to help you easily manage your incomingcallsindifferentways.Whensetto:

•Announce (all calls not saved in your Contacts, Allow and Speed dial list list must say their name. They will hear, “Callers to this number are being screened by a BT Call Blocking phone please say your name after the tone and then press # and

wait to be connected”. Those on your Blocked list will hear, “Callers to this number are being screened by a BT Call Blocking phone, the person you are calling isn’t accepting your call. Please hang up”).

•Answer phone (all calls not in your Contacts or Allowed list are sent straight to the Answer phone, including those on your Blocked list).

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 19

InAnnouncemode(defaultsetting),theBT4600willfilterallfirsttimecallsfrom numbers that are not yet saved in your Contacts, Speed dial list or already on your allowed list. By doing this, you gradually build up your lists of allowed and blocked numbers and your BT4600 will know how to deal with the call the next time it comes in.

Record your Announce message

You can personalise the BT Call Blocking greeting, by adding your name to the Announce message.

1.Select Menu, scroll to Call control press OK then BT Call blocking menu is shown, press OK.

2.Scroll to Announce messages, press OK.

3.The Record name option will show. Press OK and follow the voice prompt and press Save.

4.Your recording will then be played back to you. If you aren’t happy with it, you can press Delete while it’s playing.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

20 BT Call Blocking

The Block button

You can use your block call button in three ways.

1.In idle mode

Press as a shortcut to the BT Call Blocking menu.

2.Incoming call

When you have an incoming call, before answering, look at the display to see who’s calling.

If you know you want to block the call, press .

The number will be blocked and added to the blocked calls list if Caller ID is displayed. For calls with no caller number, withheld or unavailable you can also use the Block button to reject the call. The caller will hear,

“Callers to this number are being screened by BT Call Blocking, the person you are calling is not accepting your call. Please hang up.”

3.During a call

If you have already answered the call and then decide you want to block the number, press . If the number is displayed in the Caller ID, the display will give you the option to select Yes and the number will be added to the blocked numbers list and end the call, or select No to go back to the caller.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 21

How do you accept, block or send a call to the answer phone?

1.BT Call Blocking answers a call for you and asks the caller to say (“announce”) who they are.

2.Your BT4600 then rings with the Announced call on the display and tells you the caller’s name when you pick up. (e.g. “You have a call from Mark”).

3.You now choose to:

•accept the call, press

•always accept their calls, press

•block their calls, press , or

•send this call to the answer phone, press

•ignore the call, just hang up (this call won’t be added to your blocked list)

When a call starts ringing, you can block it straight away by pressing the button. That number (if its not withheld or unavailable) will then be added to your blocked list.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

22 BT Call Blocking

HowdoIchangethedifferentBTCallBlockingmodes?

Your BT4600 has two Call Blocking settings, Announce and Answer phone.

To change to Announce or Answer phone:

1.In idle mode, press .

2.BT Call Blocking menu is shown. Press OK.

3.Scroll to Blocking mode, press OK and then select the mode you want to use and press OK.

SwitchBTCallBlockingon/off

When BT Call Blocking is set to On, it is On for whichever mode you’re using (e.g.

Announcemode).IfyouturnCallBlockingOff,allcallswillbeallowedthrough, even if they are already on your blocked list.

1.In idle mode, press.

2.BT Call Blocking menu is shown. Press OK.

3.On/offis displayed. Press OK, then press orto select either On or Offand press OK.

When you receive a call with BT Call Blocking switched on you will hear the message, ‘You have a call from xxxx. To accept the call press 1. To always accept their call, press 2. To block their call, press 3. To send the call to answer phone, press 4. To hear these options again, press *’.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 23

What happens when you allow a number (caller)

When you get an allowed call, you’ll see the caller’s number (if available). If you don’t answer a call from an allowed number, it will go through to your answer phone (if it’s on) or eventually it will hang up if unanswered.

What happens when you block a number (caller)

A caller calling from a blocked number will hear a message telling them that their call has been blocked.

The caller will hear, “Callers to this number are being screened by BT Call Blocking, the person you are calling is not accepting your call. Please hang up”.

Calls that are always allowed

Ringback, Operator, VIPs and calls made from a Speed dial contact are always allowed and cannot be blocked using BT Call Blocking.

How to add numbers straight to your Blocked and Allow lists

Aside from adding numbers to your Block and Allow list as calls come through, you can also add numbers directly to the lists via your BT Call Blocking menu.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

24 BT Call Blocking

To add a number to the Blocked list

1.In idle mode, press.

2.BT Call Blocking menu is shown. Press OK.

3.Scroll to Block numbers and press OK.

4.Choose Add number. Press OK.

5.Enter the telephone number you want to block (make sure you enter the full dialling code) and press Save.

To add a number to the Allow list

1.In idle mode, press.

2.BT Call Blocking menu is shown. Press OK.

2.Go to Allow numbers and press OK.

3.Choose Add number. Press Select.

4.Enter the telephone number you want to allow (make sure you enter the full dialling code) and press Save.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

BT Call Blocking 25

Deleting your Blocked and Allowed lists

When in the Block and Allow number menus, you also have the choice to delete the whole list. Remember, if you do this, all calls previously blocked and allowed, will now be able to contact you.

To block numbers by area code

You can also block numbers by area code. This means that any calls beginning with that code, will be blocked.

1.In idle mode, press .

2.BT Call Blocking menu is shown. Press OK.

3.Scroll to Block numbers and press OK.

4.Scroll to Area Codes and press OK.

5.Onfirstuse,youwillseeAdd code? Select Yes.

6.Add the area code (eg 01473) and press Save.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

26 Getting to know your phone

Handset buttons

Left option button

In idle mode, press to enter the main menu.

Alsousetoaccesssubmenusandconfirmoptionsshown on the display above the button.

3.5mm Headset socket (on side of handset)

Up/Volume

From home screen, press to change the ringer volume, see page 67. In talk mode, press to increase the incoming speech volume.

In menu mode, press to scroll up through the options.

Phonebook

In idle mode, press to access your stored Contacts.

Talk/Handsfree

In idle mode, press to make and receive calls, page 33.

Switchhandsfreeon/off,page36.

Calls/Down

From home screen, press to open and scroll through the Calls list, see page 49.

In talk mode, press to decrease the incoming speech volume. In menu mode, press to scroll down through the options.

1 (Speed dial)

From home screen, press and hold to dial BT 1571 or your stored speed dial number, see page 47.

When answer machine message is playing, press to repeat the message from the beginning.

4

When answer machine message playing, press to skip back to the previous message.

Pressandholdtoturnthehandsetringeronoroff.

When answer machine message playing, press to replay the message slowly.

Block

	Phone		R
	Book	Vol.
		Calls

1	2	3
	ABC	DEF
4	5	6
GHI	JKL	MNO
7	8	9
PQRS	TUV	WXYZ
Ringer	0	Lock

Record

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

Getting to know your phone 27

Block

	Phone		R
	Book	Vol.
		Calls

1	2	3
	ABC	DEF
4	5	6
GHI	JKL	MNO
7	8	9
PQRS	TUV	WXYZ
Ringer	0	Lock

Record

Red LED Indicator Call Blocking menu

One touch call blocking and access to the Call Blocking features, see page 18.

Right option button

Presstoconfirmtheoptiondisplayedonthescreenabovethebutton, to delete or go back to the previous screen.

In answer machine mode, deletes the current message playing.

Amplify (on side of handset)

During a call, press to boost the incoming speech volume.

R (Recall)

R (Recall) for use with some BT Calling Features and when connected to a switchboard/PBX.

Endcall/onoroff

Press to end a call.

Inidlemode,pressandholdtoswitchthehandsetonoroff, see page 33.

In menu mode, press to return to home screen.

3

When answer machine message is playing, press to delete the message.

6

When answer machine message playing, press to skip forward to the next message.

2-9 (Speed dial)

From home screen, press and hold buttons 2-9 to dial a stored speed dial number, see page 47.

Press and hold to lock or unlock the keypad.

Record

During a call, press to record the conversation. In idle mode, press to play recorded calls.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp

28Getting to know your phone

Handset display

Time Call Blocking

Handset name

Indicates the number of new (missed) calls received*

Handset display icons

Shows handset battery status.

Scrolls when the handset is charging.

Emptyframeflasheswhenbatteryneedsrecharging.

UnMute/Mute IndicateswhenMuteisonoroff.

The keypad is locked.

Handsetringerisswitchedoff.

Call Blocking is on.

*For full details of who has called you please make sure you have subscribed to Caller Display from your network provider.

If you need some help, call us on 0800 145 6789* or go to bt.com/producthelp