Bosch NDC-455V03-21P User Manual

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FlexiDome IP Camera

NDC-455

en Installation and Operation Manual

FlexiDome IP Camera		Table of Contents \| en	3

Table of Contents

1	Safety		8
1.1	Safety precautions		8
1.2	Important safety instructions		9
1.3	Connection in applications		10
1.4	FCC & ICES compliance		11
1.5	UL certification		13
1.6	Bosch notices		14
1.7	Copyrights		15

2	Introduction		16
2.1	Features		16

3	System Information		18
3.1	Overview of functions		18
3.1.1	Progressive scan		18
3.1.2	Tri-streaming		18
3.1.3	ONVIF (Open Network Video Interface Forum)		18
3.1.4	Audio		18
3.1.5	Alarm I/O		18
3.1.6	Tamper detection and motion detectors		19
3.1.7	Impact-resistant dome with tamper-resistant housing		19
3.1.8	Video encoding		19
3.1.9	Multicast		19
3.1.10	Power-over-Ethernet		19
3.1.11	Encryption		19
3.1.12	Receiver		20
3.1.13	Recording		20
3.1.14	Snapshots		20
3.1.15	Backup		20
3.1.16	Configuration		20
3.2	Operation with external systems		21

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4	Planning	23
4.1	Unpacking	23
4.2	System requirements	24
4.3	Install players	25

5	Installation	26
5.1	Disassembly	26
5.1.1	Surface mount version	26
5.1.2	Flush mount version	27
5.2	Mounting the unit	28
5.2.1	Surface mount	29
5.2.2	Flush mount	30
5.2.3	Make the connections	31
5.2.4	Indication LED	33
5.2.5	Reset button	33
5.2.6	Mount the camera	33
5.3	Camera positioning	34
5.3.1	Focal length and focus	35
5.3.2	Closing the unit	36

6	Camera set-up	37
6.1	Camera menu navigation	37
6.2	Install menu	38
6.2.1	Network submenu	39
6.2.2	Defaults submenu	39
6.2.3	Lens Wizard submenu	40

7	Browser connection	41
7.1	System requirements	41
7.2	Establishing the connection	42
7.2.1	Password protection in camera	42
7.3	Protected network	42
7.4	Connecting to a hardware decoder	43
7.4.1	Alarm connection	43
7.5	Connection established	44

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7.5.1	LIVEPAGE	44
7.5.2	RECORDINGS	44
7.5.3	SETTINGS	44

8	Basic Mode	46
8.1	Basic Mode menu tree	46
8.2	Device Access	47
8.2.1	Camera name	47
8.2.2	Password	47
8.3	Date/Time	48
8.4	Network	49
8.5	Encoder Profile	50
8.6	Audio	50
8.7	Recording	50
8.7.1	Storage medium	50
8.8	System Overview	50

9	Advanced Mode	51
9.1	Advanced Mode menu tree	51
9.2	General	53
9.2.1	Identification	53
9.2.2	Password	53
9.2.3	Date/Time	54
9.2.4	Display Stamping	56
9.3	Web Interface	58
9.3.1	Appearance	58
9.3.2	LIVEPAGE Functions	59
9.3.3	Logging	60
9.4	Encoder	61
9.4.1	Privacy Masks	61
9.4.2	Encoder Profile	61
9.4.3	Encoder Streams	65
9.5	Audio	66
9.6	Camera	67
9.6.1	ALC	67
9.6.2	Enhance	68

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9.6.3	Color	68
9.6.4	Installer Options	69
9.7	Recording	70
9.7.1	Storage Management	70
9.7.2	Recording Profiles	73
9.7.3	Retention Time	74
9.7.4	Recording Scheduler	75
9.7.5	Recording Status	76
9.8	Alarm	77
9.8.1	Alarm Connections	77
9.8.2	Video Content Analyses (VCA)	80
9.8.3	VCA configurationProfiles	81
9.8.4	VCA configuration - Scheduled	87
9.8.5	VCA configuration - Event triggered	89
9.8.6	Audio Alarm	90
9.8.7	Alarm E-Mail	91
9.8.8	Alarm Task Editor	93
9.9	Interfaces	94
9.9.1	Alarm input	94
9.9.2	Relay	94
9.10	Network	96
9.10.1	Network	96
9.10.2	Advanced	100
9.10.3	Multicasting	101
9.10.4	JPEG Posting	102
9.10.5	Encryption	103
9.11	Service	104
9.11.1	Maintenance	104
9.11.2	Licenses	106
9.11.3	System Overview	106

10	Operation via the browser	107
10.1	Livepage	107
10.1.1	Processor load	107
10.1.2	Image selection	108
10.1.3	Digital I/O	108

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10.1.4	System Log / Event Log	108
10.1.5	Saving snapshots	108
10.1.6	Recording video sequences	108
10.1.7	Running recording program	109
10.1.8	Audio communication	109
10.2	Recordings page	110
10.2.1	Controlling playback	110

11	Troubleshooting	112
11.1	Function test	112
11.2	Resolving problems	113
11.3	Customer service	115

12	Maintenance	116
12.1	Testing the network connection	116
12.2	Repairs	116
12.2.1	Transfer and disposal	116

13	Technical Data	117
13.1	Specifications	117
13.1.1	Dimensions	120
13.1.2	Accessories	122

	Glossary	123

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1Safety

1.1Safety precautions

DANGER!

High risk: This symbol indicates an imminently hazardous situation such as "Dangerous Voltage" inside the product. If not avoided, this will result in an electrical shock, serious bodily injury, or death.

WARNING!

Medium risk: Indicates a potentially hazardous situation.

If not avoided, this could result in minor or moderate bodily injury.

CAUTION!

Low risk: Indicates a potentially hazardous situation.

If not avoided, this could result in property damage or risk of damage to the unit.

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1.2Important safety instructions

Read, follow, and retain for future reference all of the following safety instructions. Follow all warnings on the unit and in the operating instructions before operating the unit.

1.Clean only with a dry cloth. Do not use liquid cleaners or aerosol cleaners.

2.Do not install unit near any heat sources such as radiators, heaters, stoves, or other equipment (including amplifiers) that produce heat.

3.Never spill liquid of any kind on the unit.

4.Take precautions to protect the unit from power and lightning surges.

5.Adust only those controls specified in the operating instructions.

6.Operate the unit only from the type of power source indicated on the label.

7.Unless qualified, do not attempt to service a damaged unit yourself. Refer all servicing to qualified service personnel.

8.Install in accordance with the manufacturer's instructions in accordance with applicable local codes. Use only attachments/accessories specified by the manufacturer. Equipment change or modification could void the user's guarantee or authorization agreement.

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1.3Connection in applications

Power lines: An outdoor system should not be located in the vicinity of overhead power lines, electrical lights, or power circuits, or where it may contact such power lines or circuits. When installing an outdoor system, extreme care should be taken to keep from touching power lines or circuits, as this contact may be fatal.

U.S.A. models only - refer to the National Electrical Code Article 820 regarding installation of CATV systems.

12 VDC / 24 VAC power source: This unit is intended to operate with a limited power source. The unit is intended to operate at either 12 VDC or 24 VAC (if PoE is not available). User supplied wiring must be in compliance with electrical codes (Class 2 power levels). If 24 VAC is used, do not ground the 24 VAC supply at the terminals or at the unit's power supply terminals.

PoE: Use only approved PoE devices. Power-over-Ethernet can be connected at the same time as a 12 VDC or 24 VAC power supply.

Earth connection: The unit must be connected to earth. Connection: The unit has connection terminals on flying leads. In wet or outdoor installations make use of a field wiring box and cable conduit with Nema3 or IP55 protection level or better. Make the connections inside the water tight compartment. After connections are made ensure that the watertight compartment is tightly closed and cables and conduits are properly sealed to prevent ingress of water.

CAUTION!

The Low Voltage power supply unit must comply with EN/UL 60950. The power supply must be a SELV-LPS unit or a SELV - Class 2 unit (Safety Extra Low Voltage - Limited Power Source).

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1.4FCC & ICES compliance

FCC & ICES Information

(U.S.A. and Canadian Models Only)

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

–reorient or relocate the receiving antenna;

–increase the separation between the equipment and receiver;

–connect the equipment into an outlet on a circuit different from that to which the receiver is connected;

–consult the dealer or an experienced radio/TV technician for help.

Intentional or unintentional modifications, not expressly approved by the party responsible for compliance, shall not be made. Any such modifications could void the user's authority to operate the equipment. If necessary, the user should consult the dealer or an experienced radio/television technician for corrective action.

The user may find the following booklet, prepared by the Federal Communications Commission, helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No. 004-000-00345-4.

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Informations FCC et ICES

(modèles utilisés aux États-Unis et au Canada uniquement)

Suite à différents tests, cet appareil s'est révélé conforme aux exigences imposées aux appareils numériques de classe B, en vertu de la section 15 du règlement de la Commission fédérale des communications des États-Unis (FCC), et en vertu de la norme ICES-003 d'Industrie Canada. Ces exigences visent à fournir une protection raisonnable contre les interférences nuisibles lorsque l'appareil est utilisé dans le cadre d'une installation résidentielle. Cet appareil génère, utilise et émet de l'énergie de radiofréquences et peut, en cas d'installation ou d'utilisation non conforme aux instructions, engendrer des interférences nuisibles au niveau des radiocommunications. Toutefois, rien ne garantit l'absence d'interférences dans une installation particulière. Il est possible de déterminer la production d'interférences en mettant l'appareil successivement hors et sous tension, tout en contrôlant la réception radio ou télévision. L'utilisateur peut parvenir à éliminer les interférences éventuelles en prenant une ou plusieurs des mesures suivantes:

–Modifier l'orientation ou l'emplacement de l'antenne réceptrice;

–Éloigner l'appareil du récepteur;

–Brancher l'appareil sur une prise située sur un circuit différent de celui du récepteur;

–Consulter le revendeur ou un technicien qualifié en radio/

télévision pour obtenir de l'aide.

Toute modification apportée au produit, non expressément approuvée par la partie responsable de l'appareil, est strictement interdite. Une telle modification est susceptible d'entraîner la révocation du droit d'utilisation de l'appareil. La brochure suivante, publiée par la Commission fédérale des

communications (FCC), peut s'avérer utile : Comment identifier et résoudre les problèmes d’interférences de radio et de télévision. Cette brochure est disponible auprès du U.S. Government Printing Office, Washington, DC 20402, États-Unis, sous la référence n° 004-000-00345-4.

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1.5UL certification

Disclaimer

Underwriter Laboratories Inc. ("UL") has not tested the performance or reliability of the security or signaling aspects of this product. UL has only tested fire, shock and/or casualty hazards as outlined in UL's Standard(s) for Safety for Information Technology Equipment, UL 60950-1. UL Certification does not cover the performance or reliability of the security or signaling aspects of this product.

UL MAKES NO REPRESENTATIONS, WARRANTIES, OR CERTIFICATIONS WHATSOEVER REGARDING THE PERFORMANCE OR RELIABILITY OF ANY SECURITY OR SIGNALING RELATED FUNCTIONS OF THIS PRODUCT.

Disposal - Your Bosch product was developed and manufactured with high-quality material and components that can be recycled and reused. This symbol means that electronic and electrical appliances, which have reached the end of their working life, must be collected and disposed of separately from household waste material. Separate collecting systems are usually in place for disused electronic and electrical products. Please dispose of these units at an environmentally compatible recycling facility, per European Directive 2002/96/EC

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1.6Bosch notices

Video loss

Video loss is inherent to digital video recording; therefore, Bosch Security Systems cannot be held liable for any damage that results from missing video information. To minimize the risk of lost digital information, Bosch Security Systems recommends multiple, redundant recording systems, and a procedure to back up all analog and digital information.

This manual is the intellectual property of Bosch Security Systems and is protected by copyright.

Trademarks

All hardware and software product names used in this document are likely to be registered trademarks and must be treated accordingly.

Note

This manual has been compiled with great care and the information it contains has been thoroughly verified. The text was complete and correct at the time of printing. The ongoing development of the products may mean that the content of the user guide can change without notice. Bosch Security Systems accepts no liability for damage resulting directly or indirectly from faults, incompleteness or discrepancies between the user guide and the product described.

More information

For more information please contact the nearest Bosch Security Systems location or visit www.boschsecurity.com

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1.7Copyrights

The firmware 4.1 uses the fonts "Adobe-Helvetica-Bold-R- Normal--24-240-75-75-P-138-ISO10646-1" and "Adobe- Helvetica-Bold-R-Normal--12-120-75-75-P-70-ISO10646-1" under the following copyright:

Copyright 1984-1989, 1994 Adobe Systems Incorporated. Copyright 1988, 1994 Digital Equipment Corporation. Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notices appear in all copies and that both those copyright notices and this permission notice appear in supporting documentation, and that the names of Adobe Systems and Digital Equipment Corporation not be used in advertising or publicity pertaining to distribution of the software without specific, written prior permission.

This software is based in part on the work of the Independent JPEG Group.

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2Introduction

2.1Features

The integrated unit is mounted to a wall or ceiling. The sturdy construction and high impact-resistant polycarbonate dome protect the camera module from damage.

The camera uses H.264 compression technology to give clear images while reducing bandwidth and storage requirements. It is also ONVIF compliant to improve compatibility during system integration.

The camera operates as a network video server and transmits video and control signals over data networks, such as Ethernet LANs and the Internet. The camera is easy to install and ready to use.

Features include:

–Progressive scan

–Color performance with NightSense

–1/3-inch CCD sensor

–Tri-streaming (two H.264 streams and one M-JPEG stream)

–Complies with the ONVIF standard for wide compatibility

–Two-way audio and audio alarm

–Alarm input and alarm output to external devices

–Impact-resistant dome (> IK10)

–Tamper-resistant housing

–Enhanced video motion detection

–Video and data transmission over IP data networks

–Multicast function for simultaneous picture transmission to multiple receivers

–Integrated Ethernet interface (10/100 Base-T)

–Power-over-Ethernet (PoE)

–Remote control of all built-in functions via TCP/IP

–Password protection to prevent unauthorized connection or configuration changes

–Event-driven, automatic connection (for example, at switch-on and for alarms)

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–Fast, convenient configuration using the integrated Web server and a browser

–Firmware update through flash memory

–Convenient upload and download of configuration data

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3System Information

3.1Overview of functions

The camera incorporates a network video server. Its primary function is to encode video and control data for transmission over an IP network. With its H.264 encoding, it is ideally suited for IP communication and for remote access to digital video recorders and IP systems. The use of existing networks means that integration with CCTV systems or local networks can be achieved quickly and easily. Video images from a single camera can be simultaneously received on several receivers.

3.1.1Progressive scan

The camera captures and processes progressively scanned images. When there is fast motion in a scene, progressively scanned images are generally sharper than interlaced images.

3.1.2Tri-streaming

Tri-streaming allows the data stream to be encoded simultaneously according to three different, individually customized profiles. This creates two full H.264 streams that can serve different purposes and an additional M-JPEG stream.

3.1.3ONVIF (Open Network Video Interface Forum)

The camera complies to the ONVIF standard which means that it is easier to install and integrate into larger systems. The ONVIF standard is a global standard for the interface of network video products.

3.1.4Audio

Two-way duplex audio is available in the unit for live voice communications or audio recording.

3.1.5Alarm I/O

The alarm input can be used to control the functionality of the unit. An alarm output can control external devices.

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3.1.6Tamper detection and motion detectors

The camera offers a wide range of configuration options for alarm signaling in the event of tampering with the camera. An algorithm for detecting movement in the video image is also part of the scope of delivery and can optionally be extended to include special video analysis algorithms.

3.1.7Impact-resistant dome with tamper-resistant

housing

To protect the camera from damage, the impact-resistant dome and protective mechanics can withstand an impact greater than 50 Joules. The tamper-resistant housing stops unwanted interference with the camera.

3.1.8Video encoding

The camera uses the H.264 compression standards. Thanks to efficient encoding, the data rate remains low even with high image quality and can also be adapted to local conditions within wide limits.

3.1.9Multicast

In suitably configured networks, the multicast function enables simultaneous, real time transmission to multiple receivers. The prerequisite for this is that the UDP and IGMP V2 protocols are implemented on the network.

3.1.10Power-over-Ethernet

Power for the camera can be supplied via a Power-over- Ethernet compliant network cable connection. With this configuration, only a single cable connection is required to view, power, and control the camera.

3.1.11Encryption

The unit offers a variety of options for protection against unauthorized reading. Web browser connections can be protected using HTTPS. Protect the control channels via the SSL encryption protocol. With an additional license, the user data itself can be encrypted.

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3.1.12Receiver

H.264 compatible hardware decoders can be used as a receiver. Computers with decoding software such as VIDOS, or computers with the Microsoft Internet Explorer web browser installed, can also be used as receivers.

3.1.13Recording

The camera can be used with an iSCSI server connected via the network to store long-term recordings.

3.1.14Snapshots

Individual video frames (snapshots) can be called up as JPEG images, stored on the hard drive, or displayed in a separate browser window.

3.1.15Backup

The browser application has an icon for saving the video images provided by the unit as a file on your computer's hard drive. Clicking this icon stores the video sequences and they can be replayed with the Player from Bosch Security Systems included with the package.

3.1.16Configuration

The camera can be configured using a browser on the local network (Intranet) or from the Internet. Similarly, firmware updates and rapid loading of device configurations are also possible. Configuration settings can be stored as files on a computer and copied from one camera to another.

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3.2Operation with external systems

The camera can be used with a variety of Bosch software and hardware systems:

–Bosch Video Management System

–VIDOS video management software

–DiBos 900 Series digital video recorder

–Divar 700 Series digital video recorder

Note:

When connected to any of these systems, many of the camera configuration parameters are controlled by the system and not by the settings made via a web browser connected to the camera.

Bosch Video Management System

The Bosch Video Management System is a unique enterprise IP video surveillance solution that provides seamless management of digital video, audio, and data across any IP network. It is designed to work with Bosch CCTV products as part of a total video surveillance management system. Integrate your existing components into one easy-to-manage system, or use Bosch’s full-line capabilities and benefit from a complete surveillance solution based on cutting-edge technology and years of experience.

VIDOS

The camera video server and VIDOS software combine to provide a high-performance system solution. VIDOS is software for operating, controlling, and administering CCTV installations (such as surveillance systems) at remote locations. It runs under Microsoft Windows operating systems. Its main job is decoding video, audio, and control data from a remote transmitter. There are many options available for operation and configuration when using a camera with VIDOS.

DiBos 900 Series

The camera is also designed for use with DiBos 900 Series Video Recorders. DiBos can record up to 32 video and audio

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streams, and is available as software or as a hybrid DVR with additional analog camera and audio inputs. DiBos supports various functions of the camera, such as controlling relays, remote control of peripheral devices, and remote configuration. DiBos can use alarm inputs to trigger actions and, when motion detection Motion+ is active, can record the relevant cells, making intelligent motion detection possible.

Divar 700 Series

The Divar 700 Series of digital video recorders can view and record images from the camera via a network connection. The Divar 700 Series controls the camera so that the correct settings are used.

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4Planning

4.1Unpacking

Unpack carefully and handle the equipment with care. The packaging contains:

–Integrated FlexiDome IP camera unit

–Mounting hardware kit

–Special screwdriver bit for tamper-resistant screws

–Lens adjustment cap

–RJ45 female-to-female network cable connector

–Template for flush mount

–DVD ROM (mini)

–Manual

–System requirements

–Configuration Manager

–BVIP Lite Suite

–MPEG ActiveX control

–DirectX control

–Microsoft Internet Explorer

–Sun JVM

–Player and Archive Player

–Adobe Acrobat Reader

–Quick install instructions

–Safety instructions

If equipment has been damaged during shipment, repack it in the original packaging and notify the shipping agent or supplier.

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4.2System requirements

–Computer with Windows XP/Vista operating system, network access, and Microsoft Internet Explorer web browser version 7.0 or later

–Computer with Windows XP/Vista operating system, network access and reception software, for example VIDOS, Bosch VMS, or DIBOS 900 Series

–H.264 compatible hardware decoder from

Bosch Security Systems (such as VIP XD) as a receiver and a connected video monitor

–Divar 700 Series Digital Video Recorder

The minimum PC requirements are:

–Operating platform: A PC running Windows XP or Windows Vista with IE 7.0

–Processor: Dual core, 3.0 GHz

–RAM memory: 256 MB

–Monitor resolution: 1024 x 768

–Network interface: 100-BaseT

–DirectX: 9.0c

Make sure the graphics card is set to 16-bit or 32-bit color depth and that Sun JVM is installed on your PC. To play back live video images, an appropriate ActiveX must be installed on the computer. If necessary, install the required software and controls from the product DVD provided. For further assistance, contact your PC system administrator.

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4.3Install players

Play back saved-video sequences using the Player from Bosch Security Systems. This can be found on the DVD-ROM supplied.

to play back saved sequences using the Player, suitable ActiveX software must be installed on the computer.

1.Insert the DVD into the DVD-ROM drive of the computer. If the DVD does not start automatically, open the DVD in Windows Explorer and double-click the index.html file to start the installation.

2.Select a language from the list box at the top.

3.Click Tools in the menu.

4.Click Archive Player; the installation starts.

5.Follow the instructions in the installation program. The Archive Player is installed together with the Player.

6.After a successful installation, two new icons for the Player and the Archive Player appear on the desktop.

7.Double-click the Player icon to start the Player.

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5Installation

CAUTION!

Installation should only be performed by qualified service personnel in accordance with the National Electrical Code or applicable local codes.

5.1Disassembly

5.1.1Surface mount version

The camera/housing unit consists of the following parts:

1.Surface mount box

2.Camera module and mounting base

3.Inner liner (with sealing ring)

4.Dome

5.Trim ring

To disassemble the unit proceed as follows:

1.Using the special screwdriver bit, loosen the three tamperresistant screws in the trim ring (the screws remain in place).

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2.Remove the trim ring with dome by pulling it off of the base.

3.Remove the inner liner by pulling it off of the base.

4.Remove the pink protection foam.

5.Loosen the three Phillips screws. Remove the single screw holding the camera module in place (no keyhole).

6.Rotate the camera module to remove it from the remaining two screws.

5.1.2Flush mount version

The camera/housing unit consists of the following parts:

1.Camera module and mounting base

2.Inner liner (with sealing ring)

3.Dome

4.Trim ring

To disassemble the unit proceed as follows:

1.Using the special screwdriver bit, loosen the three tamperresistant screws in the trim ring (the screws remain in place).

2.Remove the trim ring with dome by pulling it off of the base.

3.Remove the inner liner by pulling it off of the base.

Bosch Security Systems

Installation and Operation Manual

AR18-10-B006 | v1.1 | 2010.06

28 en \| Installation	FlexiDome IP Camera

5.2Mounting the unit

There are several ways to mount the unit. The method of mounting depends on the type of surface and whether other mounting hardware, such as an electrical box, a surface box or other accessories are used.

Note:

If the unit is to be surface mounted, then use the Surface Mount Box (SMB). The SMB is sold as a separate item (VDA-455SMB) but the inner plastic cover should be removed as it is only needed for analog cameras.

Certain versions of the FlexiDome are supplied with the Surface Mount Box already included; please check the ordering number.

Other mounting accessories are also sold separately.

Refer to the dimensions drawing to find the exact position of the screw holes and the entry hole for the wires. Use the surface mount box as a template for surface installation; use the paper template for flush installation.

AR18-10-B006 | v1.1 | 2010.06

Installation and Operation Manual

Bosch Security Systems