Apple Color Stylewriter 2500 Service Manual

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Color StyleWriter 2500

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Service Source

Basics

Color StyleWriter 2500

Overview

The Color StyleWriter 2500 is a desktop color bubble­jet printer for personal use. It has various features such as high-speed printing (3 pages per minute), high print quality, printing on plain or coated paper, and a cut sheet feeder.
The Color StyleWriter 2500 can be configured with
• Four-color ink cartridge
• High-performance black ink cartridge
• Color PhotoGrade ink cartridge
All of these cartridges can be
Ink Tanks
easily replaced.
Note:
The four-color cartridge contains two ink tanks that can be replaced separately. One tank contains black ink and the other tank contains the yellow, cyan, and magenta
Error LED
Power LED
inks. Each tank can be replaced separately.
The Color StyleWriter 2500 has two LEDs that can aid in troubleshooting the printer. See the Troubleshooting chapter for more information.
Basics Ink Cartridge Identification - 4

Ink Cartridge Identification

Ink Cartridge
Caution:
printer’s ink on your hands or clothes. Although the ink is water soluble, it contains dyes that will stain.
Caution:
print heads from clogging, do not touch or wipe them.
Do not get the
To prevent the
Basics Ink Cartridge Identification - 5
Note:
Four-Color
Ink Tank
Black-Only Ink Tank
Two ink cartridges come with the printer. One cartridge is black ink only; the other is a four-color ink cartridge with two ink tanks.
Note:
These are the same ink cartridges as the StyleWriter 2400 ink cartridges and ink tanks.
Four-Color
Ink Cartridge
Black-Only
Ink Cartridge
Basics Ink Cartridge Identification - 6

High-Performance, Black-Only Ink Cartridge

The black ink cartridge contains black ink only. The Service part number for
Black–Only
Ink Cartridge
the black-only cartridge is for service use only. To order a replacement cartridge for a customer, use the finished goods part number (M3240G/A).
Basics Ink Cartridge Identification - 7
Four-Color
Ink Cartridge
Four-Color
Ink Tank
Black-Only Ink Tank

Four-Color Ink Cartridge

The four-color ink cartridge holds two ink tanks. One tank contains black ink only, and the other tank contains the cyan, magenta, and yellow inks.
The finished goods part number for the black-only tank is M3330G/A. The finished goods part number for the color tank is M3329G/A).
Basics Ink Cartridge Identification - 8

Color PhotoGrade Ink Cartridge

The Color PhotoGrade ink cartridge holds four ink tanks and the print head in an all-in-one design.
Color PhotoGrade
Ink Cartridge
Important:
PhotoGrade Print Kit (M5577**/A) includes the ink cartridge, PhotoGrade paper, and PhotoGrade Updater software. For photorealistic results, the kit contents must be used together.
The Color
Basics Ink Cartridge Identification - 9
Note:
The ** designator in finished goods part number
M5577**/A varies due to localized software.
To order replacement supplies, use the following finished goods part numbers:
• Color PhotoGrade Ink Cartridge (M5579G/A)
• Color PhotoGrade Paper, Letter-Size (M5578G/A)
• Color PhotoGrade Paper, A4-Size (M5581G/A)
Printing with the Color PhotoGrade Ink Cartridge
1 Install the PhotoGrade Updater software and the ink
cartridge as instructed in the user booklet titled Color StyleWriter 2500 Color PhotoGrade Print Kit.
2 Load the PhotoGrade paper into the sheet feeder so the
whiter side faces you.
3 Open the document you want to print.
Basics Ink Cartridge Identification - 10
4 Select Print from the
File menu.
5 In the Print dialog box,
select PhotoGrade from the Paper Type pop-up menu.
6 Click Color.
PhotoGrade Selected
Basics Ink Cartridge Identification - 11
7 In the Color Options
dialog box,
ColorSync On
Scatter Selected
• Select Scatter for the best blend of ink
• Turn on ColorSync (Automatic) for the best color matching
8 Click OK.
9 Click Print.
Basics Test Page - 12

Test Page

Online Key
Turn on the printer and hold down the online key for at least 6 seconds or until the test page prints.
Basics Test Page - 13
The test page shows the ROM revision and a test pattern.
Use the test pattern to determine if the ink jets are functioning properly. If lines appear broken, proceed to the “Printing” topic in the Troubleshooting chapter.
Note:
There are two test pages, one for the black-ink only cartridge and one for the four-color ink cartridge.
Basics Test Page - 14

Demo Test Page Units

The Color StyleWriter 2500 demo unit logic board ROM contains a unique demo page. A limited quantity are being sold for use by Apple resellers.
Note:
The demo test page printer may be serviced the same as a regular 2500, however, if the logic board is replaced it will lose the demo page capability. If that feature is needed, the unit should be RMAed to Finish Goods.
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Specifications
Color StyleWriter 2500
Specifications Characteristics - 1

Characteristics

Print Methods

Throughput

Print Head

Serial bubble jet ink-on-demand
Up to three pages per minute with the high-performance black
ink cartridge Up to 0.3 page per minute for color Actual speed depends on the documents printed and the Macintosh
used
Four color cartridge: 136 nozzles (vertically-lined) 1 x 64 nozzles for black color 3 x 24 nozzles for yellow, magenta, cyan Black cartridge: 128 nozzles (vertically-lined)
Specifications Graphics - 2

Graphics

Resolution

Best: 720x360 dpi with optimized ink density for color, greyscale, black and white
Normal: 360 x 360 dpi for color, greyscale, black and white Draft: 180 x 180 dpi for faster printing
Specifications Print Media - 3

Print Media

Paper

Envelopes

Transparencies

Back-Print Film

Plain paper, coated (recommended for color picture output) Color PhotoGrade paper (required for photorealistic color output)
Commercial number 10, monarch, and other sizes Capacity: 15 envelopes
Coated transparencies, most ink jet transparencies Capacity: 20 sheets
Letter, A4 For superior graphics and imaging results, premium paper and back-print film are recommended
Specifications Print Media - 4

Cut Sheets

LTR, LGL, A4 U.S. Letter (LTR): 8.5 x 11 in. (215.9 mm x 279.4 mm) U.S. Legal (LGL): 8.5 x 14 in. (215.9 mm x 355.6 mm) A4: 210 mm x 297 mm Weight: 16-24 lbs. Capacity: 100 sheets (A4, LTR); 20 sheets coated paper
Specifications Ink Cartridges - 5

Ink Cartridges

Type

Ink Color

Shelf Life

High-performance black ink cartridge with integrated ink tank
and print head Four-color ink cartridge with two ink tanks (black only and
color—cyan, magenta, yellow) and integrated print head Color PhotoGrade ink cartridge with four ink tanks and integrated
print head
Black Four-color (Black, cyan, magenta, yellow)
6 months (installed in printer) 18 months (in original package)
Specifications Ink Cartridges - 6

Print Head Cartridge Life

Ink Tank Life

Text: Approx. 900 pages (A4/LTR) high performance black only Color: Approx. 1800 pages, with ink tank replacements
High performance black cartridge with integrated ink tank 900 pages at 5% coverage Color ink tanks (Black or CMY) 100 pages at 7.5% coverage

Environmental

Acoustic Noise Level

Temperature

Humidity

Approx. 45 dB (reference level)
59–86°F (15-30°C)
10–80% (no condensation)
Specifications Electrical - 8

Electrical

Electrical Requirements

Power Consumption

AC power adapter U.S./Japan: 102-132 VAC, 60 Hz UK/Australia: 204-264 VAC, 50 Hz Europe: 196-253 VAC, 50 Hz Japan: 85-110 VAC, 50,60 Hz
20 W maximum
Specifications Physical - 9

Physical

Dimensions

Weight

Height: 8.3 in. (211 mm) Width: 14.4 in. (365 mm) Depth: 9.2 in. (234 mm)
6.9 lb (3.2 kg)
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Troubleshooting

Color StyleWriter 2500
Troubleshooting General/ - 1

General

The Symptom Charts included in this chapter will help you diagnose specific symptoms related to your product. Because cures are listed on the charts in the order of most likely solution, try the first cure first. Verify whether or not the product continues to exhibit the symptom. If the symptom persists, try the next cure. (Note: If you have replaced a module, reinstall the original module before you proceed to the next cure.)
If you are not sure what the problem is, or if the Symptom Charts do not resolve the problem, refer to the Flowchart for the product family.
For additional assistance, contact Apple Technical Support.
Troubleshooting Error Messages and LEDs/ - 2

Error Messages and LEDs

The Color StyleWriter 2500 has two LEDs that can aid in troubleshooting the printer: error LED and power LED.
Error LED
Power LED
Troubleshooting Error Messages and LEDs/ - 3
The printer software also gives error messages to pinpoint errors.
Make sure the printer is hooked up to a Macintosh and that the Color StyleWriter 2500 software is installed. See the Diagnostics folder on the Service Source CD for the printer driver.
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