written consent of Apple. Your rights to the software are governed by the accompanying
software license agreement.
The Apple logo is a trademark of Apple Computer, Inc., registered in the U.S. and other
countries. Use of the “keyboard” Apple logo (Option-Shift-K) for commercial purposes without
the prior written consent of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Every effort has been made to ensure that the information in this manual is accurate. Apple is
not responsible for printing or clerical errors.
Apple Computer, Inc.
1 Infinite Loop
Cupertino, CA 95014-2084
(408) 996-1010
Apple, the Apple logo, AppleShare, AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh,
PowerBook, StyleWriter, TokenTalk, and TrueType are trademarks of Apple Computer, Inc.,
registered in the U.S. and other countries.
Chicago, ColorShare, ColorSync, the Dogcow logo, Finder, Geneva, MacX25, Monaco, New
York, QuickDraw, and Zeal are trademarks of Apple Computer, Inc.
Adobe, Adobe Illustrator, Adobe Photoshop, Adobe Type Manager, and PostScript are
trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
Bitstream is a registered trademark of Bitstream, Inc.
Classic is a registered trademark licensed to Apple Computer, Inc.
Delphian is a trademark of Miles, Inc.
ExposurePro is a registered trademark of Baseline Publishing, Inc.
Fontek is a registered trademark of Esselte Pendaflex Corporation in the U.S.A.
Helvetica, Palatino, and Times are registered trademarks of Linotype Company.
ITC Avant Garde, ITC Bookman, ITC Garamond, ITC Lubalin Graph, ITC Machine, ITC Zapf
Chancery, and ITC Zapf Dingbats are registered trademarks of International Typeface
Corporation.
Lucida is a registered trademark of Bigelow & Holmes, Inc.
Nadianne is a trademark of Miles, Inc.
Old English Text is a registered trademark, and Onyx and Swing are trademarks, of Monotype
Corporation plc.
Oxford is a trademark of AlphaOmega Typography, Inc.
QMS is a registered trademark of QMS, Inc.
QuarkXPress is a registered trademark of Quark, Inc.
SuperPaint is a registered trademark of Aldus Corporation.
Tektronix is a registered trademark of Tektronix, Inc.
Simultaneously published in the United States and Canada.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. Apple assumes no responsibility with regard to the
performance or use of these products.
Con tents
Communications regulation information vi
1Setting Up Your Printer 1
Main features of the Color StyleWriter 2400 1
Important safety instructions 2
Unpacking the printer 4
System requirements 5
Plugging in the printer 6
Tur ni ng t h e printer on and off 7
Installing the ink cartridge 8
Connecting the printer to your Macintosh 12
Loading paper i nto the sheet feeder 13
Checking the print nozzles 15
Installing your printer software 16
Telli ng your computer to use the Color StyleWriter 2400 18
What’s next? 19
iii
2Using Your Printer 21
Loading the sheet feeder 22
Defining the page setup 25
Printing a document 26
Adjusting co lor options 27
Printing while you use your computer 29
Checking your printer’s progress 30
Sharing your printer with other users 31
Printing on a shared Color StyleWriter 2400 33
Connecting a Color StyleWriter 240 0 to a LocalTalk network 34
Replacing ink tanks in the four-color ink cartridge 39
Replacin g t he ink cartridge 42
Storing the ink cartridge you aren’t using 46
Cleaning the outside of the printer 47
Cleaning the inside of the printer 47
iv
Contents
5Troubleshooting 49
Safety precautions 50
The Chooser doesn’t show the Color SW 2400 icon 50
Installation is unsuccessful 50
The Macintosh doesn’t recognize the Color StyleWriter 2400 53
Text appears in the Geneva font or prints jagged 54
Paper is jammed 55
Paper or envelopes feed improperly 55
The lights indicate a problem 57
The Color StyleWriter 2400 won’t print a particular document 58
The printer acts as if it’s working, but nothing is printed on the page 58
The printer seems slow 58
Messages appear on your computer screen 59
Images print poorly 59
Ink tanks and cartridges run out of ink too quickly 66
Appendix ATechnical Information 67
Appe n dix BUsing Fonts With the Color StyleWriter 2400 Printer 71
Appe n dix CPacking and Moving the Printer 85
Appendix DWorking With ColorSync 87
Index 89
Contents
v
Communications regulation information
FCC statement
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. See instructions if interference to
radio or television reception is suspected.
Radio and television interference
The equipment described in this manual generates, uses, and can radiate radio-frequency
energy. If it is not installed and used properly—that is, in strict accordance with Apple’s
instructions—it may cause interference with radio and television reception.
This equipment has been tested and found to comply with the limits for a Class B digital device
in accordance with the specifications in Part 15 of FCC rules. These specifications are designed
to provide reasonable protection against such interference in a residential installation. However,
there is no guarantee that interference will not occur in a particular installation.
You can determine whether your computer system is causing interference by turning it off. If
the interference stops, it was probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or television reception, try to correct
the interference by using one or more of the following measures:
m Turn the television or radio antenna until the interference stops.
m Move the computer to one side or the other of the television or radio.
m Move the computer farther away from the television or radio.
m Plug the computer into an outlet that is on a different circuit from the television or radio.
(That is, make certain the computer and the television or radio are on circuits controlled by
different circuit breakers or fuses.)
If necessary, consult an Apple-authorized service provider or Apple. See the service and support
information that came with your Apple product. Or, consult an experienced radio/television
technician for additional suggestions. You may find the following booklet helpful:
Handbook (stock number 004-000-00493-1). This booklet, prepared by the Federal
Communications Commission, is available from the U.S. Government Printing Office,
Washington, DC 20402.
IMPORTANT
could void the FCC Certification and negate your authority to operate the product.
This product was tested for FCC compliance under conditions that included the use of Apple
peripheral devices and Apple shielded cables and connectors between system components. It is
important that you use Apple peripheral devices and shielded cables and connectors between
system components to reduce the possibility of causing interference to radios, television sets,
and other electronic devices. You can obtain Apple peripheral devices and the proper shielded
cables and connectors through an Apple-authorized dealer. For non-Apple peripheral devices,
contact the manufacturer or dealer for assistance.
Changes or modifications to this product not authorized by Apple Computer, Inc.,
Interference
vi
Communications Regulation Information
DOC statement
DOC Class B Compliance This digital apparatus does not exceed the Class B limits for radio
noise emissions from digital apparatus as set out in the interference-causing equipment standard
entitled “Digital Apparatus,” ICES-003 of the Department of Communications.
Observation des normes—Classe B Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme
sur le matériel brouilleur: “Appareils Numériques,” NMB-003 édictée par le ministre des
Communications.
VCCI statement
Communications Regulation Information
vii
1
Setting Up Your Printer
This chapter introduces the Apple Color StyleWriter 2400 printer a nd
explains how to set it up. After you follow the i nstructions in this chapter,
you’ll be ready to print.
Before you begin
know the basics of its operation.
Make sure that your computer is already set up and that you
Main features of the Color StyleWriter 2400
m High-quality color graphics and text are printed quietly on a variety of
materials, including plain paper.
m An energy conservation feature turns off the printer when you aren’t using
it and turns it on when needed.
m The automatic sheet feeder holds up to 100 sheets of paper or up to 15
envelopes.
m The ink cartridges are easy to replace.
m ColorShare (installed with the printer software) allows you to share the
printer with anyone on your AppleTalk network (including people using
LocalTalk, EtherTalk, or TokenTalk).
m ColorSync (installed with the printer software) ensures that the colors on
your monitor and on your printer are the best they can be.
m 64 available TrueType (outline) fonts print smoothly in a variety of sizes.
1
Important safety instructions
Always take the following precautions:
m Keep the printer cover closed when printing.
m Always turn off t he printer before unplugging it.
m Keep the ink tanks and in k cartridges away from children.
n Keep the printer away from sources of liquids, such as wash basins,
bathtubs, and shower stalls.
n Protect the printer from dampness or wet weather, such as rain and snow.
n Read all the installation instructions carefully before you plug the printer
into a wall socket.
n Keep these instructions handy for reference by you and others.
n Follow all instructions and warnings dealing with your computer system.
m Don’t us e devices that produce open flames, such as Bunsen burners, near
the printer.
m Don’t use alcohol-based or ammonia-based cleaners on or around the
printer.
m Clean the outside of the printer with only a damp cloth and, if necessary, a
mild soap or detergent. Be careful not to get liquid into the printer or the
power cord receptacle.
2
Chapter 1
Watc h for these situations, and if one occurs pull the plug!
n the power cord or plug becomes frayed or otherwise damaged
n you spill something into the printer
n the printer is exposed to rain or any other excess moisture
n the printer has been dropped or otherwise damaged
n you suspect that your printer needs service or repair
n you want to clean the printer (use only the proced ure recommended in
Chapter 4)
WARNING
Electrical equipment may be hazardous if misused. Operation
of this product, or similar products, must always be supervised by an
adult. Do not allow children access to the interior of any electrical
product and do not permit them to handle any cables.
Setting Up Your Printer
3
Unpacking the printer
Power cord
Ink cartridges
(Leave them in the
plastic tubs for now.)
Color StyleWriter 2400
Apple System/Peripheral-8 cable
Software disks
Storage case for ink cartridges
Be sure to remove packing
material from the sheet feeder.
Be sure to open the printer’s
cover and remove the packing
tape from inside.
1Remove everything from the shipping box, but leave the ink cartridges in their packages.
4
Chapter 1
2Remove the tape and packing material from the inside and outside of the printer.
Save the ca rton a nd the packing material in case you ever need to ship the
printer. (See Appendix C, “Packing and Moving the Printer.”)
3Close the printer’s cover.
4Place the printer in your work area.
Choose a location near your computer that has a grounded electrical outlet
and good ventilation, is out of direct sunlight, never gets damp or very hot or
very cold, and is away from devices that could cause electromagnetic
interference, such as stereo speakers or cordless telephone transmitters. Do
not place the printer on a slanted surface. See Appendix A, “Technical
Information,” for specific information about the physical requirements of your
printer.
Note: Don’t accidentally discard the ink cartridge storage case. You need it to
store an opened cartridge that you’re not using in the printer. The case keeps
the print h ead from drying out and prevents accidents with ink stains.
System requirements
To inst all the printer software and use the Color StyleWriter 2400 printer with
your Macintosh computer, you need
m a Macintosh with a 68020 or higher central processing unit (any Macintosh
except a Macintosh Plus, SE, Classic
m system s oftware version 7.0 or a later version
®
, Portable, or PowerBook 100)
m at least 4 megabytes of random-access memory (RAM)
m some space available on your hard disk (during installation the program
tells you if you need more disk space)
Setting Up Your Printer
5
Plugging in the printer
First, insert the
power cord here.
Then plug the power cord into a
grounded outlet or power strip.
WARNING
This equipment is intended to be electrically grounded. Your
Color StyleWriter 2400 pri nter is equipped with a three-wire grounding
plug—a plug that has a third (grounding) pin. This plug fits only a
grounded AC outlet. This is a safety feature. If you are unable to insert
the plug into the outlet because the outlet is not grounded, contact a
licensed electrician to replace the outlet with a properly grounded
outlet. Do not defeat the purpose of the grounding plug!
6
Chapter 1
IMPORTANT
The only way to disconnect power completely is to unplug the
power cord. Make sure that at least one end of the power cord is within easy
reach so that you can unplug the printer in a n emergency.
Turning the printer on and off
To turn the printer on (and off), press this button.
This light glows
while the printer is on.
This light blinks.
The first time you turn on the printer, the green power light glows and the
yellow erro r light blinks because you haven’t installed an ink cartridge yet.
(The next section tells you how to install the cartridge.)
To save power, the pri nter turns itself off after sitting unused for about 5
minutes. As long as you leave it plugged into an active power outlet, the
printer turns itself on automatically when you print something.
WARNING
Except in an emergency, never turn the printer off by
unplugging it unless the power light indicates that the power is off. If
the printer is plugged into a power strip, n ever turn off the power strip
unless you’ve already turned the printer off.
Each time you tur n off the printer, or the printer turns itself off, it
automatically moves the ink cartridge to the right, where it caps the
nozzles to keep the ink cartridges from drying out. If you unplug the
printer or discontinue power before turning it off, the printer can’t
position the cartridge in the capped position, the print head may dry out,
and you’ll have to replace the cartridge.
Setting Up Your Printer
7
Installing th e ink cartridge
The ink cartridge contains the print head, which sprays the ink onto the
paper. Treat it gently so you don’t damage its tiny nozzles.
WARNING
The carrier holds the ink cartridge and moves it back and
forth when you are printing a document. When the printer is plugged in,
don’t slide the carrier by hand or you may damage the printer.
Before you start, make sure the printer is turned on. (The green light glows,
and the yellow light flashes.)
1Open the printer by pulling down its front cover.
8
2Wait a few seconds until the carrier moves to the center of the printer.
Chapter 1
3Raise the bright blue lever on the carrier.
After you snap it off,
dispose of the cap.
Carrier
4Remove the cover from the plastic tub that contains the ink cartridge.
You can install either the black-only cartridge or the four-color cartridge.
(These instructions show the four-color cartridge being installed, but the
process is the same for either cartridge.)
5Remove the ink cartridge from the plastic tub, grasping it by its sides.
You may touch the black plastic, but be careful not to touch any other part.
6Remove the bright orange cap from the cartridge’s print head.
Setting Up Your Printer
9
7Peel the orange tape off the print head.
8Slide the ink cartridge straight into its place in the printer.
10
Note: There are instructions inscribed inside the printer cover to remind you
how to install either ink cartridge.
Chapter 1
9Lower the lever to secure the ink cartridge in place.
10Close the printer’s front cover.
Setting Up Your Printer
11
Connecting the printer to your Macintosh
Connect the other end of the
cable to either the printer port
or the modem port, which are
labeled with these icons.
Plug one end of the
cable into the printer.
(Both ends of the cable
are the same.)
Some Macintosh computers have a
combined serial port with two icons.
IMPORTANT
The serial cable must connect the printer directly to the computer.
Use only the cable that comes with the printer. Replace the cable only with
another Apple System/Peripheral-8 cable that contains special shielding to
prevent interference with radio and television signals.
12
Chapter 1
If your computer is connected to a network, a network cable may already be
connected to the printer port ([). In that case, use the modem port (W).
Remember which por t you use. Later, you must tell the printer software where
to look for the printer.
Some PowerBook computers that have an internal modem installed cannot
tell that the printer is plugged in. You must change a setting in the PowerBook
Setup or Express Modem control panel. For details, see “Telling Your
Computer to Use the Color StyleWriter 2400” later in this chapter.
Loading paper into the sheet feeder
Internal paper selector
For paper, start with the
selector in the center position.
For envelopes, move the
selector to the right.
The sheet feeder holds up to 100 sheets of 20-pound paper and feeds the
paper automatically into the pri nter. You can load many sizes of paper and
other media into the sheet feeder as described in Chapter 2, but to do a nozzle
check, as described i n the n ext section, you must use U.S. letter-size or A4
paper. To load paper into the sheet feeder, follow these steps:
1Open the printer cover.
2Adjust the internal paper selector.
What does the paper selector lever do? The lever has three positions (two for
paper, one for envelopes). In the pap er («) positions, the lever lowers the ink
cartridge, bringing it closer for thin materials; in the envelope (E) position,
the lever raises the cartridge to leave room for thick materials. The far-left
position is best for black-and-white text on 20-pound paper; the center
position is best for color printing, for heavy black ink coverage, or for heavier
paper. There’s also a paper-selector lever on the outside of the printer, shown
in step 4. Be sure to adjust both levers to match the material you’re printing
on and the amount of ink you’re using.
Setting Up Your Printer
13
3Close the printer cover.
To open the output tray, pull here. Be sure to pull it out all the way.
Slide this guide so it just
touches the edge of the paper.
If the stack of paper bows out
even slightly, the guide is too tight.
Do not stack paper above this line ( ).
Make sure the external paper selector
is next to the « icon.
Extend this paper support.
Make sure the paper extends
above the support (and doesn’t
slide down inside the printer).
Make sure the paper lines up evenly
at this side of the feeder.
If you’re printing on legal-size paper, don’t open the tray.
4Load a stack of U.S. letter-size or A4 paper into the sheet feeder.
14
Chapter 1
Checking the print nozzles
Press the power button.
When the power light
blinks, release the button.
The Color StyleWriter 2400 prints by spraying colored ink onto the paper
through tiny nozzles. Sometimes these small nozzles can get clogged after
sitting unused for a long time. To make sure all the nozzles are working,
follow thes e steps.
1If necessary, turn off the printer.
The green power light should be off.
2Press and hold down the power button until the power light starts to blink.
3Release the button and wait for the test page to print.
Setting Up Your Printer
15
4Examine the nozzle test pattern for broken or missing horizontal lines.
Yellow
Magenta
A broken line means a nozzle on
the print head needs to be cleaned.
A missing color means you need to
replace an ink tank (or the black-only cartridge).
Cyan
Black
The nozzle test pattern appears near the bottom of the test page. The test
pattern for the four-color ink cartridge looks like this:
The test pattern for the black-only in k cartridge looks like this:
5If you see broken or missing lines, one or more nozzles may be clogged. To clear the
nozzle, repeat this nozzle check, starting with step 1.
Installing yo ur printer software
16
Chapter 1
The Color StyleWriter 2400 printer comes with a number of disks that
contain the printer software and an Installer program that copies the software
onto your hard disk. Before you can print your documents, you need to install
the printer software on your Macintosh.
Before you begin
If you have virus-protection software, turn it off. Lock all the
disks by turning each one over and sliding the small, square plastic tab so you
can see through the hole. (T h e disks may already be locked.)
1Insert the Color StyleWriter 2400
Installation
disk into a floppy disk drive.
If necessary, open the disk icon.
2To start the Installer program, double-click its icon.
3In the Welcome dialog box that appears, click Continue.
4In the Installer dialog box, click Install.
Make sure the disk
named here is the
one on which you
want to install the
Color StyleWriter
2400 software.
IMPORTANT
The Installer determines whether you have the correct system
software and enough memory to use this printer. If you do not, the Installer
displays a message telling you what you need. You won’t be able to install the
printer software until you correct the system software or memory problem. If
the message reports a problem, you can purchase new system software or
memory from an Apple-authorized dealer.
When you’re ready to
begin, click Install.
After a few minutes, the Installer begins to install the printer software. A
status box keeps you informed of progress during installation.
5When you see a message on your screen, follow directions and insert the next disk.
The Installer ejects disks and asks you to insert others. Keep following the
instructions on the screen until the installation is complete.
6When you see a message reporting that installation was successful, click Restart.
The Installer restarts your Macintosh.
More information about the Installer program
In the procedure just described, the Installer copies all the software you need
to your hard disk. In rare circumstances, you may want to copy only a subset
of the software. In that case, choose Custom Install from the pop-up menu in
the Installer. A list of choices appears. To install something from the list, click
to selec t it, then click the Install button.
Setting Up Your Printer
17
Telling yo ur com puter to use th e Color StyleWriter 2400
Before using your printer, you must select it in the Chooser.
1Select Chooser from the Apple (K) menu.
2In the Chooser dialog box, click items to select them.
On most Macintosh computers, the Chooser looks like this:
First, click this icon.
(If you don’t see the
icon, use the scroll
bar and arrows
to find it.)
If your computer is
connected to a
network, the Chooser
may look different,
but you can follow
these steps.
3Close the Chooser by clicking its close box (in the top-left corner).
Then click one of these
items to indicate which port
you connected the printer to:
W
) or the
[
).
the printer port (
modem port (
If no port is available
and your computer is a
PowerBook, see the
information below.
Special information for PowerBook owners
Some PowerBook computers have a single serial port identified by a
combination printer/modem icon ([/W). If an internal modem is installed on
one of these PowerBook computers, the serial port may be in use even though
it looks available. When you plug in the Color StyleWriter 2400, the
PowerBook may not be able to communicate with the printer.
To make the port available for printing, make sure the serial port setting is
Normal or Exter nal. To check the setting, open the PowerBook, PowerBook
Setup, or Express Modem control panel. (The control panel and the setting
you use depend on which PowerBook you have and which internal modem
you have.) If you have a PowerBook Express Modem, it is best to leave the
serial port setting as Normal or External unless the modem programs you use
require another setting for compatibility reasons.
18
Chapter 1
What’s next?
Even when a PowerBook has two serial ports, if it also has an internal
modem, the modem port (W) may look available but actually be in use. If the
printer port ([) is available, connect the Color StyleWriter 240 0 to it. If the
printer port is unavailable and you must use the modem port, make sure the
modem serial port setting is Normal or External. To check the setting, open
the PowerBook, PowerBook Setup, or Express Modem control panel. (The
control panel and the setting you use depend on which modem and system
software version you have.) If you have an Express Modem, it is best to leave
the serial port setting as Normal or External.
For more information, see the manual or on-screen help that came with your
PowerBook.
To start printing and verify that the connection between your Color
StyleWriter 2400 and the Macintosh is working, go on to Chapter 2.
Setting Up Your Printer
19
2
Using Your Printer
When your printer is set up (plugged in, loaded with paper, and selected in
the Chooser), you are ready to print. Printing can be as simple as choosing
Print from the File menu. You can also make optional changes to parts of the
printing process. You can
m load the printer with different kinds of paper, envelopes, or other materials
m change your page setup (page size, orientation, and scale)
m choose the results you prefer when printing in color
If your computer is connected to other Macintosh computers over a network,
you can also
m share your Color StyleWriter 2400 printer with others on the network
m use another Color StyleWriter 2400 on the network
This chapter tells you how to carry out these tasks with your Color
StyleW riter 240 0.
21
Loading the sheet feeder
Move the paper selector lever to the
envelope icon (
E
) for envelopes
and to the paper icon (
«
) for
everything else.
Insert envelopes this way.
(Make sure the flap is
smoothed flat.)
Slide this guide so
it just touches the
edge of the paper.
If the stack of paper bows
out even slightly,
the guide is too tight.
Insert letterhead paper face up
with the top of the page pointing
downward.
Insert three-hole punched paper so
that the holes line up along this side.
Don’t stack paper above this line ( ).
Make sure the paper lines up
evenly at this side of the feeder.
Extend this paper support.
Make sure the paper extends
above the support (and doesn’t
slide down inside the printer).
The sheet feeder holds paper, envelopes, or other materials and feeds them
automatically into the printer. To load the sheet feeder, follow these steps:
1Adjust the external paper selector and load the paper.
IMPORTANT
Don’t mix envelopes with paper in the feeder.
22
Chapter 2
If you’re changing print materials (from paper to envelopes, for example),
Internal paper selector
For paper, start with the
selector in the center
position. For envelopes,
move the selector
to the right.
To open the output
tray, pull here. (For
legal-size paper, leave
the tray closed.)
continue with steps 2 through 4.
2Open the printer’s front cover.
Wait while the carrier moves to the center position.
3Adjust the internal paper selector and extend the output tray.
The lever has three positions (two for paper, one for envelopes). In the paper
(«) positions, the lever lowers the ink cartridge, bringing it closer for thin
materials; in the envelope (E) position, the lever raises the cartridge to leave
room for thick materials. The far-left position is best for black-and-white text
on 20-pound paper; the center position is best for color printing, for heavy
black ink coverage, or for heavier paper.
4Close the printer cover.
Using Your Printer
23
Here are details about the kinds of material you can use in your
Color StyleWriter 2400 pri nter.