C54x Series
User's Guide
www.lexmark.com
Machine type(s):
5025
Model(s):
210, 230, 410, 430, 43W, 439, n01, n02, dnw, xd1, xd2, dn1, dn2, gd1, gd2, dw1, dw2, dt1, dt2, gt1, gt2
Contents |
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Safety information....................................................................................... |
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Learning about the printer........................................................................... |
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Thank you for choosing this printer!......................................................................................................... |
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Finding information about the printer...................................................................................................... |
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Selecting a location for the printer............................................................................................................ |
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Printer configurations............................................................................................................................... |
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Understanding the printer control panel................................................................................................ |
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Additional printer setup............................................................................. |
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Installing internal options........................................................................................................................ |
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Installing hardware options..................................................................................................................... |
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Attaching cables...................................................................................................................................... |
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Verifying printer setup............................................................................................................................ |
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Setting up the printer software............................................................................................................... |
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Setting up wireless printing..................................................................................................................... |
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Installing the printer on a wired network............................................................................................... |
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Minimizing your printer's environmental impact........................................ |
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Saving paper and toner........................................................................................................................... |
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Saving energy.......................................................................................................................................... |
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Recycling.................................................................................................................................................. |
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Loading paper and specialty media............................................................ |
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Linking and unlinking trays...................................................................................................................... |
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Setting the paper size and type............................................................................................................... |
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Configuring Universal paper settings...................................................................................................... |
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Loading the standard 250-sheet tray...................................................................................................... |
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Loading the 650-sheet duo drawer......................................................................................................... |
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Using the multipurpose feeder............................................................................................................... |
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Using the manual feeder......................................................................................................................... |
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Paper and specialty media guidelines......................................................... |
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Paper guidelines...................................................................................................................................... |
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Storing paper........................................................................................................................................... |
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Contents |
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Supported paper sizes, types, and weights............................................................................................. |
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Printing...................................................................................................... |
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Printing a document................................................................................................................................ |
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Printing specialty documents.................................................................................................................. |
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Printing from a flash drive....................................................................................................................... |
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Printing photos from a PictBridge-enabled digital camera..................................................................... |
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Printing information pages...................................................................................................................... |
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Canceling a print job................................................................................................................................ |
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Understanding printer menus.................................................................... |
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Menus list................................................................................................................................................ |
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Supplies menu......................................................................................................................................... |
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Paper menu............................................................................................................................................. |
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Reports.................................................................................................................................................... |
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Network/Ports......................................................................................................................................... |
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Settings.................................................................................................................................................... |
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Maintaining the printer.............................................................................. |
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Storing supplies....................................................................................................................................... |
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Checking the status of supplies............................................................................................................... |
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Ordering supplies.................................................................................................................................... |
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Replacing supplies................................................................................................................................... |
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Cleaning the exterior of the printer...................................................................................................... |
114 |
Moving the printer................................................................................................................................ |
115 |
Administrative support............................................................................ |
116 |
Restoring the factory default settings................................................................................................... |
116 |
Using the Embedded Web Server......................................................................................................... |
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Setting up e-mail alerts......................................................................................................................... |
117 |
Configuring supply notifications............................................................................................................ |
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Copying printer settings to other printers............................................................................................. |
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Clearing jams............................................................................................ |
119 |
Avoiding jams........................................................................................................................................ |
119 |
Understanding jam numbers and locations.......................................................................................... |
120 |
200–202 and 230 paper jams................................................................................................................ |
121 |
231 and 235 paper jams........................................................................................................................ |
123 |
Contents |
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24x paper jam........................................................................................................................................ |
124 |
250 paper jam....................................................................................................................................... |
124 |
Troubleshooting....................................................................................... |
125 |
Understanding printer messages.......................................................................................................... |
125 |
Solving basic printer problems.............................................................................................................. |
131 |
Solving printing problems..................................................................................................................... |
131 |
Solving option problems........................................................................................................................ |
135 |
Solving paper feed problems................................................................................................................. |
137 |
Solving print quality problems.............................................................................................................. |
138 |
Solving color quality problems.............................................................................................................. |
148 |
Contacting Customer Support............................................................................................................... |
152 |
Notices..................................................................................................... |
153 |
Product information.............................................................................................................................. |
153 |
Edition notice........................................................................................................................................ |
153 |
Power consumption.............................................................................................................................. |
157 |
Index........................................................................................................ |
167 |
Contents
4
Safetyinformation
CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible.
Do not place or use this product near water or wet locations.
CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:
•Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.
•Disconnect all cords and cables from the printer before moving it.
•Lift the printer off the optional drawer, and set it aside instead of trying to lift the drawer and printer at the same time.
Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
Use only the power cord provided with this product or the manufacturer's authorized replacement.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
CAUTION—SHOCK HAZARD: Make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.
This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.
CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.
Refer service or repairs, other than those described in the user documentation, to a professional service person.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.
CAUTION—SHOCK HAZARD: Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
5
SAVE THESE INSTRUCTIONS.
Safety information
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Learningabouttheprinter
We've worked hard to make sure it will meet your needs.
To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most out of your printer, read the User’s Guide carefully, and make sure you check the latest updates on our Web site.
We're committed to delivering performance and value with our printers, and we want to make sure you're satisfied. If you do encounter any problems along the way, one of our knowledgeable support representatives will be delighted to help you get back on track fast. And if you find something we could do better, please let us know. After all, you are the reason we do what we do, and your suggestions help us do it better.
What are you looking for? |
Find it here |
Initial setup instructions: |
Setup documentation—The setup documentation came |
• Connecting the printer |
with the printer and is also available on the Lexmark Web |
• Installing the printer software |
site at http://support.lexmark.com. |
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Additional setup and instructions for using the printer: |
User's Guide—The User's Guide is available on the |
• Selecting and storing paper and specialty media |
Software and Documentation CD. |
• Loading paper |
For updates, check our Web site at |
• Performing printing depending on your printer model |
http://support.lexmark.com. |
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• Configuring printer settings |
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• Viewing and printing documents and photos |
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• Setting up and using printer software |
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• Setting up and configuring the printer on a network, |
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depending on your printer model |
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• Caring for and maintaining the printer |
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• Troubleshooting and solving problems |
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Help using the printer software |
Windows or Mac Help—Open a printer software program |
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or application, and then click Help. |
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Click ? to view context-sensitive information. |
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Notes: |
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• The Help installs automatically with the printer |
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software. |
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• The printer software is located in the printer |
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Program folder or on the desktop, depending on |
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your operating system. |
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What are you looking for? |
Find it here |
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The latest supplemental information, updates, and technical |
Lexmark Support Web site— |
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support: |
http://support.lexmark.com |
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Documentation |
Note: Select your region, and then select your product to |
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Driver downloads |
view the appropriate support site. |
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Live chat support |
Support telephone numbers and hours of operation for |
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E-mail support |
your region or country can be found on the Support Web |
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site or on the printed warranty that came with your |
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Telephone support |
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printer. |
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Record the following information (located on the store |
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receipt and the back of the printer), and have it ready |
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when you contact support so that they may serve you |
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faster: |
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Machine Type number |
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Serial number |
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Date purchased |
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Store where purchased |
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Warranty information |
Warranty information varies by country or region: |
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• In the US—See the Statement of Limited Warranty |
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included with this printer, or at |
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http://support.lexmark.com. |
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• Rest of the world—See the printed warranty that |
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came with your printer. |
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When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to:
•Make sure airflow in the room meets the latest revision of the ASHRAE 62 standard.
•Provide a flat, sturdy, and stable surface.
•Keep the printer:
–Away from the direct airflow of air conditioners, heaters, or ventilators
–Free from direct sunlight, humidity extremes, or temperature fluctuations
–Clean, dry, and free of dust
•Allow the following recommended amount of space around the printer for proper ventilation:
Learning about the printer
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102 mm (4 in.) |
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508 mm (20 in.) |
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152 mm (6 in.) |
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76 mm (3 in.) |
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254 mm (10 in.) |
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Basic model
Note: Your printer model may have come with a 650-sheet duo drawer.
Learning about the printer
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Standard exit bin |
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Standard 250-sheet tray (Tray 1) |
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Manual feeder |
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Printer control panel |
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Fully configured model
The following illustration shows a fully configured printer model with a 650-sheet duo drawer and an optional 550-sheet tray:
Note: Some printer models may not support the optional 550-sheet tray.
Learning about the printer
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Standard 250-sheet tray (Tray 1) |
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650-sheet duo drawer with integrated multipurpose feeder (Tray 2) |
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Optional 550-sheet tray |
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Learning about the printer
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Menus
Back |
Stop |
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Item |
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Description |
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Display |
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Shows messages that communicate the status of the printer |
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Select |
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Press |
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to initiate action on a menu item. |
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Indicator light |
Indicates the printer status: |
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• Off—The printer is off. |
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• Blinking green—The printer is warming up, processing data, or printing. |
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• Solid green—The printer is on, but idle. |
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• Blinking red—Operator intervention is needed. |
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Stop/Cancel |
Stops all printer activity |
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A list of options is offered once Stopped appears on the display. |
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Navigation buttons |
Scrolls through menus, submenus, or settings on the display |
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Back |
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Returns the display to the previous screen |
7 Menu |
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Opens the menu index |
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Note: The menus are available only when the printer is in the Ready state. |
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Learning about the printer
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Additionalprintersetup
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
You can customize your printer connectivity and memory capacity by adding optional cards. The instructions in this section explain how to install the available cards; you can also use them to locate a card for removal.
Note: Options are available only for some printer models.
Note: Certain options are not available on selected printer models.
Memory cards
•Printer memory
•Flash memory
•Font cards
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CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Note: This operation requires a #2 Phillips screwdriver.
1 Remove the cover.
a Turn the screws on the cover counterclockwise, and then remove them.
Additional printer setup
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b Gently pull the cover away from the printer, and then remove it.
2 Use the illustration below to locate the appropriate connector.
Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Additional printer setup
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Flash memory card connector |
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Memory card connector |
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Additional printer setup
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The system board has one connector for an optional memory card.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Access the system board.
Additional printer setup
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2 Open both latches on the connector completely.
3 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
4Align the notches on the memory card with the ridges on the connector.
5Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card.
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Notch |
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Latch |
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Additional printer setup
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6 Reinstall the system board access cover.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1 Access the system board.
Additional printer setup
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2 Unpack the memory card.
Note: Avoid touching the connection points along the edge of the card.
3Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well.
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Plastic pins |
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Metal pins |
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4 Push the card firmly into place.
Notes:
•The entire length of the connector on the card must touch and be flush against the system board.
•Be careful not to damage the connectors.
Additional printer setup
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5 Reinstall the system board cover.
The printer supports two additional input sources: an optional 550-sheet tray and a 650-sheet duo drawer (Tray 2) with an integrated multipurpose feeder.
Note: Some printer models may not support the optional 550-sheet tray.
CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.
CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
1Unpack the optional 550-sheet tray, and then remove all packing material and the dust cover.
2Place the tray in the location chosen for the printer.
Note: If you are installing both the optional tray and the 650-sheet duo drawer, the optional 550-sheet tray must always be installed as the first tray (configuring from the bottom up).
Additional printer setup
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3 Align a 650-sheet duo drawer with the optional 550-sheet tray, and then lower it into place.
4 Align the printer with the 650-sheet duo drawer, and then lower the printer into place.
5 Install the dust covers.
Note: Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options in the printer driver” on page 25.
Additional printer setup
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Connect the printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.
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Ethernet port |
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USB port |
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Print menu settings pages to review the current menu settings and to verify if the printer options are installed correctly.
Note: If you have not made any menu item settings changes yet, then the menu settings pages list all the factory default settings. Once you select and save other settings from the menus, they replace the factory default settings as user default settings. A user default setting remains in effect until you access the menu again, choose another value, and save it.
1Make sure that the printer is on and Ready appears.
2From the printer control panel, press.
3Press the arrow buttons until Reports appears, and then press .
4 Press the arrow buttons until Menu Settings Page appears, and then press . After the menu settings pages print, Ready appears.
Additional printer setup
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If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
1Make sure the printer is on and Ready appears.
2From the printer control panel, press .
3Press the arrow buttons until Reports appears, and then press .
4Press the arrow buttons until Network Setup Page appears, and then press . After the network setup page prints, Ready appears.
5Check the first section on the network setup page, and confirm that Status is “Connected.”
If Status is “Not Connected,” the LAN drop may not be active, or the network cable may be malfunctioning. Consult a system support person for a solution, and then print another network setup page.
A printer driver is software that lets the computer communicate with the printer. The printer software is typically installed during the initial printer setup.
For Windows users
1Close all open software programs.
2Insert the Software and Documentation CD.
3From the main installation dialog, click Install Printer and Software.
4Follow the instructions on the computer screen.
For Macintosh users
1Close all open software applications.
2Insert the Software and Documentation CD.
3From the Finder desktop, double-click the printer CD icon that automatically appears.
4Double-click the Install Printer and Software icon.
5Follow the instructions on the computer screen.
Using the World Wide Web
1Go to the Lexmark Web site at www.lexmark.com.
2From the Drivers & Downloads menu, click Driver Finder.
3Select your printer, and then select your operating system.
4Download the driver and install the printer software.
Additional printer setup
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Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
For Windows users
1 Open the Printers folder:
aClick , or click Start and then click Run.
bIn the Start Search or Run box, type control printers.
cPress Enter, or click OK. The printer folder opens.
2Select the printer.
3Right-click the printer, and then select Properties.
4Click the Install Options tab.
5Under Available Options, add any installed hardware options.
6Click Apply.
For Macintosh users
In Mac OS X version 10.5 or later
1From the Apple menu, choose System Preferences.
2Click Print & Fax.
3Select the printer, and then click Options & Supplies.
4Click Driver, and then add any installed hardware options.
5Click OK.
In Mac OS X version 10.4 and earlier
1From the Finder desktop, choose Go > Applications.
2Double-click Utilities, and then double-click Print Center or Printer Setup Utility.
3Select the printer, and then from the Printers menu, choose Show Info.
4From the pop-up menu, choose Installable Options.
5Add any installed hardware options, and then click Apply Changes.
Additional printer setup
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Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wireless Encryption Protocol (WEP) and Wi-Fi Protected Access (WPA) are types of security used on a network.
Note: Do not connect the installation or network cables until prompted to do so by the setup software.
•SSID—The SSID is also referred to as the network name.
•Wireless Mode (or Network Mode)—The mode will be either infrastructure or ad hoc.
•Channel (for ad hoc networks)—The channel defaults to auto for infrastructure networks.
Some ad hoc networks will also require the auto setting. Check with your system support person if you are not sure which channel to select.
•Security Method—There are three basic options for Security Method:
–WEP key
If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currently in use on the network by selecting the Default WEP Transmit Key.
or
–WPA or WPA2 passphrase
WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
–No security
If your wireless network does not use any type of security, then you will not have any security information.
Note: Using an unsecured wireless network is not recommended.
If you are installing the printer on an 802.1X network using the Advanced method, then you may need the following:
•Authentication type
•Inner authentication type
•802.1X username and password
•Certificates
Note: For more information on configuring 802.1X security, see the Networking Guide on the Software and Documentation CD.
Before you install the printer on a wireless network, make sure that:
•Your wireless network is set up and working properly.
•The computer you are using is connected to the same wireless network where you want to set up the printer.
Additional printer setup
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1Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer on.
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Make sure the printer and computer are fully on and ready.
Do not connect the USB cable until instructed to do so on the screen.
2 Insert the Software and Documentation CD.
3Click Install Printer and Software.
4Click Agree to agree to the License Agreement.
5Click Suggested, and then click Next.
6Click Wireless Network Attach.
7Temporarily connect a USB cable between the computer on the wireless network and the printer.
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Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.
Additional printer setup
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8 Follow the instructions on the computer screen to complete the software installation.
Note: Basic is the recommended path to choose. Choose Advanced only if you want to customize your installation.
9To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step 8 for each computer.
Prepare to configure the printer
1Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below:
MAC address: ___ ___ ___ ___ ___ ___
2Connect the power cable to the printer and then to a properly grounded electrical outlet, and then turn the printer on.
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Enter the printer information
1Access the AirPort options.
In Mac OS X version 10.5 or later
a From the Apple menu, choose System Preferences. b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Finder desktop, choose Go > Applications.
b From the Applications folder, double-click Internet Connect. c From the toolbar, click AirPort.
2From the Network pop-up menu, select print server xxxxxx, where the x’s are the last six digits of the MAC address located on the MAC address sheet.
3Open the Safari browser.
4From the Bookmarks drop-down menu, select Show.
Additional printer setup
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5 Under Collections, select Bonjour or Rendezvous, and then double-click the printer name.
Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer.
6From the main page of the Embedded Web Server, navigate to the page where the wireless settings information is stored.
Configure the printer for wireless access
1Type the name of your network (SSID) in the appropriate field.
2Select Infrastructure as your Network Mode if you are using a wireless router.
3Select the type of security you use to protect your wireless network.
4Enter the security information necessary for the printer to join your wireless network.
5Click Submit.
6Open the AirPort application on your computer:
In Mac OS X version 10.5 or later
a From the Apple menu, choose System Preferences. b Click Network.
c Click AirPort.
In Mac OS X version 10.4 and earlier
a From the Finder desktop, choose Go > Applications.
b From the Applications folder, double-click Internet Connect. c From the toolbar, click AirPort.
7From the Network pop-up menu, select your wireless network.
Configure your computer to use the printer wirelessly
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Printer Setup Utility or Print Center.
1 Install a PPD file on the computer:
aInsert the Software and Documentation CD in the CD or DVD drive.
bDouble-click the installer package for the printer.
cFrom the Welcome screen, click Continue.
dClick Continue again after viewing the Readme file.
eClick Continue after viewing the license agreement, and then click Agree to accept the terms of the agreement.
f Select a Destination, and then click Continue.
gFrom the Easy Install screen, click Install.
hType the user password, and then click OK.
All necessary software is installed on the computer.
i Click Close when installation is complete.
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2 Add the printer:
aFor IP printing:
In Mac OS X version 10.5 or later
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Select the printer from the list.
5 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications. 2 Double-click the Utilities folder.
3 Locate and double-click Printer Setup Utility or Print Center.
4 From the Printer List, choose Add.
5 Select the printer from the list.
6 Click Add.
bFor AppleTalk printing:
In Mac OS X version 10.5
1 From the Apple menu, choose System Preferences.
2 Click Print & Fax.
3 Click +.
4 Click AppleTalk.
5 Select the printer from the list.
6 Click Add.
In Mac OS X version 10.4 and earlier
1 From the Finder desktop, choose Go > Applications. 2 Double-click the Utilities folder.
3 Locate and double-click Printer Setup Utility or Print Center.
4 From the Printer List, choose Add.
5 Choose the Default Browser tab.
6 Click More Printers.
7 From the first pop-up menu, choose AppleTalk.
8 From the second pop-up menu, select Local AppleTalk zone.
9Select the printer from the list.
10Click Add.
These instructions apply to Ethernet and fiber optic network connections.
Additional printer setup
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