Lexmark C3326dw User Guide

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C3224, C3326, CS331 Printers

User's Guide

July 2019	www.lexmark.com

Machine type(s):

1500

Models:

218, 638

Contents
Safety information........................................................................................	5
Conventions..........................................................................................................................................................	5
Product statements.............................................................................................................................................	5
Learn about the printer................................................................................	8
Finding information about the printer.............................................................................................................	8
Printer conﬁguration..........................................................................................................................................	10
Using the control panel....................................................................................................................................	10
Understanding the status of the indicator light...........................................................................................	11
Selecting paper....................................................................................................................................................	11
Set up, install, and conﬁgure.....................................................................	16
Selecting a location for the printer................................................................................................................	16
Attaching cables.................................................................................................................................................	17
Loading paper and specialty media..............................................................................................................	18
Installing and updating software, drivers, and ﬁrmware.........................................................................	22
Networking..........................................................................................................................................................	23
Printing the Menu Settings Page...................................................................................................................	25
Secure the printer.......................................................................................	26
Erasing printer memory...................................................................................................................................	26
Restoring factory default settings.................................................................................................................	26
Statement of Volatility......................................................................................................................................	26
Print..............................................................................................................	27
Printing from a computer.................................................................................................................................	27
Printing from a mobile device........................................................................................................................	27
Conﬁguring conﬁdential jobs.........................................................................................................................	28
Printing conﬁdential and other held jobs....................................................................................................	29
Printing a font sample list................................................................................................................................	30
Placing separator sheets between copies.................................................................................................	30
Canceling a print job........................................................................................................................................	30
Adjusting toner darkness.................................................................................................................................	31

Contents

Use printer menus......................................................................................	32
Menu map............................................................................................................................................................	32
Device...................................................................................................................................................................	32
Print.......................................................................................................................................................................	39
Paper.....................................................................................................................................................................	45
Network/Ports.....................................................................................................................................................	46
Security................................................................................................................................................................	59
Reports.................................................................................................................................................................	62
Troubleshooting.................................................................................................................................................	63
Maintain the printer....................................................................................	64
Checking the status of parts and supplies.................................................................................................	64
Conﬁguring supply notiﬁcations....................................................................................................................	64
Setting up e mail alerts....................................................................................................................................	64
Viewing reports..................................................................................................................................................	65
Ordering parts and supplies...........................................................................................................................	65
Replacing parts and supplies.........................................................................................................................	68
Cleaning the printer..........................................................................................................................................	77
Saving energy and paper................................................................................................................................	77
Moving the printer to another location........................................................................................................	78
Shipping the printer..........................................................................................................................................	79
Troubleshoot a problem............................................................................	80
The printer is not responding........................................................................................................................	80
Network connection problems.......................................................................................................................	81
Issues with supplies..........................................................................................................................................	82
Clearing jams......................................................................................................................................................	83
Paper feed problems.........................................................................................................................................	91
Printing problems..............................................................................................................................................	93
Color quality problems....................................................................................................................................	121
Contacting customer support.......................................................................................................................	124
Recycle and dispose.................................................................................	125
Recycling Lexmark products.........................................................................................................................	125
Recycling Lexmark packaging......................................................................................................................	125
Returning Lexmark cartridges for reuse or recycling.............................................................................	125

Contents

Notices........................................................................................................	126
Index............................................................................................................	137

Safety information

Conventions

Note: A note identiﬁes information that could help you.

Warning: A warning identiﬁes something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Different types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—TIPPING HAZARD: Indicates a crush hazard.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of ﬁre or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

Safety information

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 20 kg (44 lb), then it may require two or more people to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

•Make sure that all doors and trays are closed.

•Turn off the printer, and then unplug the power cord from the electrical outlet.

•Disconnect all cords and cables from the printer.

•If the printer has separate ﬂoor-standing optional trays or output options attached to it, then disconnect them before moving the printer.

•If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in ﬂooring.

•If the printer does not have a caster base but is conﬁgured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.

•Always use the handholds on the printer to lift it.

•Any cart used to move the printer must have a surface able to support the full footprint of the printer.

•Any cart used to move the hardware options must have a surface able to support the dimensions of the options.

•Keep the printer in an upright position.

•Avoid severe jarring movements.

•Make sure that your ﬁngers are not under the printer when you set it down.

•Make sure that there is adequate clearance around the printer.

CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.

CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Safety information

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of speciﬁc manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a ﬁlter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust ﬁlters if instructed to do so in the product maintenance instructions. If there are no references to ﬁlters in the product maintenance instructions, then there are no ﬁlters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learn about the printer

Finding information about the printer

What are you looking for?		Find it here
Initial setup instructions:		See the setup documentation that came with the
•	Connecting the printer	printer or go to http://support.lexmark.com.
• Installing the printer software

More setup and instructions for using the printer:		Information Center—Go to
•	Selecting and storing paper and specialty media	http://infoserve.lexmark.com.
•	Loading paper	Product videos—Go to
•	Conﬁguring printer settings	http://infoserve.lexmark.com/idv/.
•	Conﬁguring printer settings
•	Viewing and printing documents and photos
•	Setting up and using the printer software
•	Conﬁguring the printer on a network
•	Caring for and maintaining the printer
•	Troubleshooting and solving problems

Help using the printer software		Help for Microsoft Windows or Macintosh operating
		systems—Open a printer software program or
		application, and then click Help.
		Click ? to view context sensitive information.
		Notes:
		•	Help is automatically installed with the printer
			software.
		•	Depending on the operating system, the
			printer software is located in the printer
			program folder or on the desktop.

Learn about the printer				9

	What are you looking for?		Find it here
	The latest supplemental information, updates, and customer		Go to http://support.lexmark.com.
	support:		Note: Select your country or region, and then
	•	Documentation
			select your product to view the appropriate
	•	Driver downloads	support site.
	•	Live chat support	Support contact information for your country or
	•	E mail support	region can be found on the website or on the
			printed warranty that came with the printer.
	•	Voice support
			Have the following information ready when you

			contact customer support:
			•	Place and date of purchase
			•	Machine type and serial number

•	Safety information	Warranty information varies by country or region:
•	Regulatory information	• In the U.S.—See the Statement of Limited
•	Warranty information	Warranty included with the printer, or go to
•	Environmental information	http://support.lexmark.com.
•	Environmental information	• In other countries and regions—See the
		• In other countries and regions—See the
		printed warranty that came with the printer.
		Product Information Guide—See the
		documentation that came with the printer or go to
		http://support.lexmark.com.

Learn about the printer

Printer conﬁguration

1 Control panel

2Standard bin

3Manual feeder

4 250 sheet tray

Using the control panel

	Control panel part	Function
1	Display	•	View printer messages and supply status.
		•	Set up and operate the printer.

2	Right arrow button	•	Scroll through menus or move between screens and menu options.
		•	Increase the numeric value of a setting.

Learn about the printer		11

	Control panel part	Function

3Stop or Cancel button Stop the current job.

4	Indicator light	Check the status of the printer.
5	Select button	• Select a menu option.
		• Save the changes in a setting.

6	Back button	Return to the previous screen.

7	Left arrow button	• Scroll through menus or move between screens and menu options.
		• Decrease the numeric value of a setting.

8	Power button	Turn on or turn off the printer.
		Note: To turn off the printer, press and hold the power button for ﬁve seconds.

Understanding the status of the indicator light

	Indicator light	Printer status
	Off	The printer is off or in Hibernate mode.

	Blue	The printer is ready or processing data.

	Blinking red	The printer requires user intervention.

	Solid amber	The printer is in Sleep mode.

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble free printing.

•Always use new, undamaged paper.

•Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

•Do not use coated papers unless they are speciﬁcally designed for electrophotographic printing.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these factors before printing on them.

Weight

The trays can feed paper weights from 60 to 176 g/m2 (16 to 47 lb) grain long paper. Paper lighter than 60 g/m2 (16 lb) may not be stiff enough to feed properly, and may cause jams.

Learn about the printer

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield points.

Moisture content

The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper ﬁbers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–176 g/m2 (16–47 lb) paper, grain long paper is recommended.

Fiber content

Most high quality xerographic paper is made from 100 percent chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing ﬁbers such as cotton can negatively affect paper handling.

Unacceptable paper

The following paper types are not recommended for use with the printer:

•Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper

•Preprinted papers with chemicals that may contaminate the printer

•Preprinted papers that can be affected by the temperature in the printer fuser

•Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

•Coated papers (erasable bond), synthetic papers, thermal papers

•Rough edged, rough or heavily textured surface papers, or curled papers

•Recycled papers that fail EN12281:2002 (European)

•Paper weighing less than 60 g/m2 (16 lb)

•Multiple part forms or documents

Learn about the printer

Selecting preprinted forms and letterhead

•Use grain long paper.

•Use only forms and letterhead printed using an offset lithographic or engraved printing process.

•Avoid paper with rough or heavily textured surfaces.

•Use inks that are not affected by the resin in toner. Inks that are oxidation set or oil based generally meet these requirements; latex inks might not.

•Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action determines whether the ink in the preprinted form or letterhead affects print quality.

•When in doubt, contact your paper supplier.

•When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see the Paper and Specialty Media Guide.

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

•Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

•Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

•For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

•Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.

•Store paper in cartons, on a pallet or shelf, rather than on the ﬂoor.

•Store individual packages on a ﬂat surface.

•Do not store anything on top of individual paper packages.

•Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and ﬂat.

Supported paper sizes

Paper size	250 sheet tray	Manual feeder	Two sided printing
A4
210 x 297 mm (8.27 x 11.7 in.)
A5			X
148 x 210 mm (5.83 x 8.27 in.)
A6			X
105 x 148 mm (4.13 x 5.83 in.)
JIS B5			X
182 x 257 mm (7.17 x 10.1 in.)

1 When selected, the media is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed in the print job.

2 Load narrow paper short edge ﬁrst.

3 Print only up to 5 envelopes at a time.

Learn about the printer

Paper size	250 sheet tray	Manual feeder	Two sided printing
Oﬁcio (Mexico)
215.9 x 340.4 mm (8.5 x 13.4 in.)
Hagaki			X
100 x 148 mm (3.94 x 5.83 in.)
Statement			X
139.7 x 215.9 mm (5.5 x 8.5 in.)
Executive			X
184.2 x 266.7 mm (7.25 x 10.5 in.)
Letter
215.9 x 279.4 mm (8.5 x 11 in.)
Legal
215.9 x 355.6 mm (8.5 x 14 in.)
Folio
215.9 x 330.2 mm (8.5 x 13 in.)
Universal1,2
98 x 148 mm (3.86 x 5.83 in.) to
215.9 x 355.6 mm (8.5 x 14 in.)
7 3/4 Envelope	3		X
98.4 x 190.5 mm (3.875 x 7.5 in.)	3
98.4 x 190.5 mm (3.875 x 7.5 in.)
9 Envelope	3		X
98.4 x 225.4 mm (3.875 x 8.9 in.)	3
98.4 x 225.4 mm (3.875 x 8.9 in.)
10 Envelope	3		X
104.8 x 241.3 mm (4.12 x 9.5 in.)	3
104.8 x 241.3 mm (4.12 x 9.5 in.)
DL Envelope	3		X
110 x 220 mm (4.33 x 8.66 in.)	3
110 x 220 mm (4.33 x 8.66 in.)
C5 Envelope	3		X
162 x 229 mm (6.38 x 9.01 in.)	3
162 x 229 mm (6.38 x 9.01 in.)
B5 Envelope	3		X
176 x 250 mm (6.93 x 9.84 in.)	3
176 x 250 mm (6.93 x 9.84 in.)
Other Envelope1	3		X
	3
98.4 x 162 mm (3.87 x 6.38 in.) to
176 x 250 mm (6.93 x 9.84 in.)

1 When selected, the media is formatted for 215.90 x 355.60 mm (8.5 x 14 in.) unless speciﬁed in the print job.

2 Load narrow paper short edge ﬁrst.

3 Print only up to 5 envelopes at a time.

Learn about the printer

Supported paper types


Notes:
•	Labels, envelopes, and card stock always print at reduced speed.
•	Labels are supported for occasional use and must be tested for acceptability.
Paper type		250 sheet tray	Manual feeder	Two sided printing
Plain paper
Card stock				X
Labels				X
Envelopes				X

Supported paper weights

Paper type and weight	Standard 250 sheet	Manual feeder	Two sided printing
	tray
Light paper
60–74.9 g/m2 grain long (16–19.9 lb
bond)
Plain paper
75–90.3 g/m2 grain long (20–24 lb
bond)
Heavy paper
90.3–100 g/m2 grain long (24.1–26 lb
bond)
Card stock			X
100–162 g/m2 grain long (26.1–43 lb
bond)
Card stock	X		X
100–200 g/m2 grain long (28.1–54 lb
bond)
Paper labels			X
131 g/m2 (35 lb bond)
Envelopes			X
60–90 g/m2 (16–24 lb bond)

Set up, install, and conﬁgure

Selecting a location for the printer

•Leave enough room to open trays, covers, and doors and to install hardware options.

•Set up the printer near an electrical outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

•Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard.

•Provide a ﬂat, sturdy, and stable surface.

•Keep the printer:

–Clean, dry, and free of dust

–Away from stray staples and paper clips

–Away from the direct airﬂow of air conditioners, heaters, or ventilators

–Free from direct sunlight and humidity extremes

•Observe the temperature range.

Operating temperature 10 to 32.2°C (50 to 90°F)

• Allow the following recommended amount of space around the printer for proper ventilation:

1	Top	101 mm (4 in.)
2	Rear	102 mm (4 in.)

3Right side 76 mm (3 in.)

4 Front	508 mm (20 in.)
	Note: The minimum space needed in front of the printer is 76 mm (3 in.).

Set up, install, and conﬁgure			17

5	Left side	76 mm (3 in.)

Attaching cables

CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

	Printer port	Function
1	Ethernet port	Connect the printer to a network.

2	USB printer port	Connect the printer to a computer.

3	Power cord socket	Connect the printer to an electrical outlet.

Set up, install, and conﬁgure

Loading paper and specialty media

Setting the paper size and type

1 From the control panel, navigate to:

Settings >> Paper >> Tray Conﬁguration >> Paper Size/Type >> select a paper source

2 Set the paper size and type.

Conﬁguring Universal paper settings

1 From the control panel, navigate to:

Settings > > Paper > > Media Conﬁguration > > Universal Setup >

2 Conﬁgure the settings.

Loading the tray

1Remove the tray.

Note: To avoid paper jams, do not remove the tray while the printer is busy.

2 Flex, fan, and align the paper edges before loading.

Set up, install, and conﬁgure

3 Load the paper stack with the printable side faceup.

Notes:

•Load letterhead faceup with the header toward the back of the tray for one sided printing.

•Load letterhead facedown with the header toward the front of the tray for two sided printing.

•Do not slide paper into the tray.

•To avoid paper jams, make sure that the stack height is below the maximum paper ﬁll indicator.

Set up, install, and conﬁgure

4 Adjust the guides to match the size of the paper that you are loading.

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1 Adjust the guide to match the size of the paper that you are loading.

Set up, install, and conﬁgure

2Load a sheet of paper with the printable side faceup.

•Load letterhead with the printable side faceup and the top edge entering the printer ﬁrst for one sided printing.

•Load letterhead with the printable side facedown and the top edge entering the printer last for two sided printing.

• Load envelope with the ﬂap side down and against the right side of the paper guide.

3Feed the paper until its leading edge gets pulled in.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Set up, install, and conﬁgure

Installing and updating software, drivers, and ﬁrmware

Installing the printer software

1Obtain a copy of the software installer package.

•From the software CD that came with your printer.

•Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the home screen.

Updating ﬁrmware

Some applications require a minimum device ﬁrmware level to operate correctly.

For more information on updating the device ﬁrmware, contact your Lexmark representative.

1 From the Embedded Web Server, click Settings > Device > Update Firmware.

2 Browse to locate the required ﬂash ﬁle.

3 Apply the changes.

Exporting or importing a conﬁguration ﬁle

You can export the conﬁguration settings of your printer into a text ﬁle, and then import the ﬁle to apply the settings to other printers.

1Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export Conﬁguration or Import Conﬁguration.

3 Follow the instructions on the screen.

4If the printer supports applications, then do the following: a Click Apps > select the application > Conﬁgure.

b Click Export or Import.

Set up, install, and conﬁgure

Networking

Connecting the printer to a Wi Fi network

Using the control panel

1From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Setup On Printer Panel >

2Follow the instructions on the display.

Note: For Wi Fi network ready printer models, a prompt for Wi Fi network setup appears during initial setup.

Using Lexmark Mobile Assistant

1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google PlayTM store or App Store online store.

2	From the control panel, navigate to:
	Settings >	> Network/Ports >	> Wireless >	> Setup Using Mobile App >
3	From your mobile device, launch the application, and then accept the Terms of Use.
4	Grant permissions.
5	Tap Start Wi-Fi Setup, and then select the printer.
6	Select a Wi-Fi network, and then enter your credentials.
7	Tap Finish Wi-Fi Setup.

Connecting the printer to a wireless network using Wi Fi Protected Setup

(WPS)

Before you begin, make sure that:

•The access point (wireless router) is WPS certiﬁed or WPS compatible. For more information, see the documentation that came with your access point.

•A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter.

Using the Push Button method

1 From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Wi Fi Protected Setup > > Start Push

Button Method >

2 Follow the instructions on the display.

Set up, install, and conﬁgure

Using the personal identiﬁcation number (PIN) method

1From the control panel, navigate to:

Settings > > Network/Ports > > Wireless > > Wi Fi Protected Setup > > Start PIN

Method >

2 Copy the eight digit WPS PIN.

3Open a web browser, and then type the IP address of your access point in the address ﬁeld.

Notes:

•View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

4Access the WPS settings. For more information, see the documentation that came with your access point.

5 Enter the eight digit PIN, and then save the changes.

Connecting a mobile device to the printer wireless network

1Enable Wi Fi Direct® in the printer. From the home screen, navigate to:

Settings > > Network/Ports > > Wireless > > Enable Wi Fi Direct >

Notes:

•The Wi Fi Direct SSID and password are generated automatically. To view the Wi Fi Direct SSID and password, go to the Wi Fi Direct menu.

•You can also change the SSID and password, if necessary.

2 Connect your mobile device to the printer wireless network.

Deactivating the Wi Fi network

1From the printer control panel, navigate to:

Settings > > Network/Ports > > Network Overview > > Active Adapter > > Standard

Networking >

2 Follow the instructions on the display.

Set up, install, and conﬁgure

Checking the printer connectivity

1From the control panel, navigate to:

Settings > > Reports > > Network > > Network Setup Page >

2Check the ﬁrst section of the page and conﬁrm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

Printing the Menu Settings Page

1From the control panel, navigate to:

Settings > > Reports >

2 Select Menu Settings Page, and then press .

Secure the printer

Erasing printer memory

To erase volatile memory or buffered data, turn off the printer.

To erase non volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1From the control panel, navigate to:

Settings >> Device >> Maintenance >> Out of Service Erase >> Sanitize all information on nonvolatile memory > > Yes >

2 Select either Start initial setup or Leave printer offline, and then press .

Restoring factory default settings

1From the control panel, navigate to:

Settings > > Device > > Restore Factory Defaults > > Restore all settings >

2 Select Yes, and then press .

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

	Type of memory	Description
	Volatile memory	Your printer uses standard random access memory
		(RAM) to temporarily buffer user data during simple print
		jobs.

	Non-volatile memory	Your printer may use two forms of non-volatile memory:
		EEPROM and NAND (ﬂash memory). Both types are used
		to store operating system, device settings, and network
		information.

Erase the content of any installed printer memory in the following circumstances:

•The printer is being decommissioned.

•The printer is being moved to a different department or location.

•The printer is being serviced by someone from outside your organization.

•The printer is being removed from your premises for service.

•The printer is being sold to another organization.

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third party applications may not support the send or share feature. For more information, see the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print ready printer.

Before you begin, make sure that:

• The printer is registered to the Google Cloud Print server.

• The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1 From your AndroidTM mobile device, open a document or select a document from your ﬁle manager.

2 Tap > Print.

3 Select a printer, and then tap .

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria certiﬁed printer.

Note: Make sure that you download the Mopria Print Service application from the Google Play store and enable it in the mobile device.

1From your Android mobile device, launch a compatible application or select a document from your ﬁle manager.

2	Tap	> Print.
3	Select a printer, and then adjust the settings, if necessary.
4	Tap	.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certiﬁed printer.

Notes:

• This application is supported only in some Apple devices.

• This application is supported only in some printer models.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select a printer.

4 Print the document.

Printing from a mobile device using Wi Fi Direct®

Wi Fi Direct is a printing service that lets you print to any Wi Fi Direct ready printer.

Note: Make sure that the mobile device is connected to the printer wireless network. For more information, see “Connecting a mobile device to the printer wireless network” on page 24.

1	From your mobile device, launch a compatible application or select a document from your ﬁle manager.
2	Depending on your mobile device, do one of the following:
	•	Tap	> Print.
	•	Tap	> Print.
	•	Tap	> Print.
3	Select a printer, and then adjust the settings, if necessary.
4	Print the document.

Conﬁguring conﬁdential jobs

1 Open a web browser, and then type the printer IP address in the address ﬁeld.

Notes:

•View the printer IP address on the home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 Click Settings > Security > Conﬁdential Print Setup.

3 Conﬁgure the settings.

	Use	To
	Max Invalid PIN	Set the number of times an invalid PIN can be entered.
		Note: When the limit is reached, the print jobs for that user name are deleted.

	Conﬁdential Job	Set the expiration time for conﬁdential print jobs.
	Expiration	Note: Conﬁdential held jobs are stored in the printer until they are released or

		deleted manually.

	Repeat Job Expiration	Set the expiration time for a repeat print job.
		Note: Repeat held jobs are stored in the printer memory for reprinting.

	Verify Job Expiration	Set the expiration time that the printer prints a copy before printing the remaining
		copies.
		Note: Verify jobs print one copy to check if it is satisfactory before printing the
		remaining copies.

	Reserve Job Expiration	Set the expiration time that the printer stores print jobs.
		Note: Reserve held jobs are automatically deleted after printing.

	Require All Jobs to be	Set the printer to hold all print jobs.
	Held

	Keep duplicate	Set the printer to print all documents with the same ﬁle name.
	documents