Lexmark B2236dw User Guide

4 (1)

B2236 Printer

User's Guide

January 2019

www.lexmark.com

 

 

Machine type(s):

1400

Model(s):

438

Contents

2

Contents

 

Safety information........................................................................................

4

Conventions..........................................................................................................................................................

4

Product statements.............................................................................................................................................

4

Learn about the printer................................................................................

7

Finding information about the printer.............................................................................................................

7

Printer configuration............................................................................................................................................

9

Using the control panel......................................................................................................................................

9

Understanding the status of the power button and indicator light.......................................................

10

Set up, install, and configure......................................................................

11

Selecting a location for the printer.................................................................................................................

11

Attaching cables.................................................................................................................................................

12

Selecting paper...................................................................................................................................................

12

Loading paper ....................................................................................................................................................

17

Networking.........................................................................................................................................................

20

Installing and updating software, drivers, and firmware.........................................................................

22

Secure the printer.......................................................................................

24

Erasing printer memory...................................................................................................................................

24

Restoring factory default settings.................................................................................................................

24

Statement of Volatility......................................................................................................................................

24

Print..............................................................................................................

25

Printing from a computer.................................................................................................................................

25

Printing from a mobile device........................................................................................................................

25

Printing confidential and other held jobs....................................................................................................

26

Printing a font sample list................................................................................................................................

27

Adjusting toner darkness................................................................................................................................

27

Use printer menus......................................................................................

28

Menu map...........................................................................................................................................................

28

Device..................................................................................................................................................................

28

Print.......................................................................................................................................................................

34

Paper.....................................................................................................................................................................

38

Contents

3

Network/Ports.....................................................................................................................................................

39

Reports..................................................................................................................................................................

51

Troubleshooting..................................................................................................................................................

51

Printing the Menu Settings Page...................................................................................................................

52

Maintain the printer....................................................................................

53

Checking the status of parts and supplies.................................................................................................

53

Configuring supply notifications....................................................................................................................

53

Viewing reports..................................................................................................................................................

53

Ordering parts and supplies...........................................................................................................................

53

Replacing parts and supplies.........................................................................................................................

55

Cleaning the printer..........................................................................................................................................

60

Saving energy and paper................................................................................................................................

60

Moving the printer to another location.........................................................................................................

61

Shipping the printer..........................................................................................................................................

62

Troubleshoot a problem.............................................................................

63

The printer is not responding.........................................................................................................................

63

Network connection problems......................................................................................................................

64

Issues with supplies..........................................................................................................................................

65

Clearing jams......................................................................................................................................................

66

Paper feed problems........................................................................................................................................

72

Printing problems..............................................................................................................................................

75

Contacting customer support........................................................................................................................

101

Privacy........................................................................................................

102

Recycle and dispose.................................................................................

103

Recycling Lexmark products.........................................................................................................................

103

Recycling Lexmark packaging......................................................................................................................

103

Returning Lexmark cartridges for reuse or recycling.............................................................................

103

Notices........................................................................................................

104

Index............................................................................................................

115

Safety information

4

Safety information

Conventions

Note: A note identifies information that could help you.

Warning: A warning identifies something that could damage the product hardware or software.

CAUTION: A caution indicates a potentially hazardous situation that could injure you.

Different types of caution statements include:

CAUTION—POTENTIAL INJURY: Indicates a risk of injury.

CAUTION—SHOCK HAZARD: Indicates a risk of electrical shock.

CAUTION—HOT SURFACE: Indicates a risk of burn if touched.

CAUTION—PINCH HAZARD: Indicates a risk of being caught between moving parts.

CAUTION—MOVING PARTS: Indicates a risk of laceration or abrasion injuries from rotating parts.

Product statements

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or UPS devices. The power capacity of these types of accessories can be easily overloaded by a laser printer and may result in a risk of fire, property damage, or poor printer performance.

CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of fire, property damage, or poor printer performance.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

Safety information

5

CAUTION—POTENTIAL INJURY: Do not cut, twist, bind, crush, or place heavy objects on the power cord. Do not subject the power cord to abrasion or stress. Do not pinch the power cord between objects such as furniture and walls. If any of these things happen, a risk of fire or electrical shock results. Inspect the power cord regularly for signs of such problems. Remove the power cord from the electrical outlet before inspecting it.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, make sure that all external connections (such as Ethernet and telephone system connections) are properly installed in their marked plug-in ports.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.

CAUTION—POTENTIAL INJURY: If the printer weight is greater than 18 kg (40 lb), then it requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: When moving the printer, follow these guidelines to avoid personal injury or printer damage:

Make sure that all doors and trays are closed.

Turn off the printer, and then unplug the power cord from the electrical outlet.

Disconnect all cords and cables from the printer.

If the printer has separate floor-standing optional trays or output options attached to it, then disconnect them before moving the printer.

If the printer has a caster base, then carefully roll it to the new location. Use caution when passing over thresholds and breaks in flooring.

If the printer does not have a caster base but is configured with optional trays or output options, then remove the output options and lift the printer off the trays. Do not try to lift the printer and any options at the same time.

Always use the handholds on the printer to lift it.

Any cart used to move the printer must have a surface able to support the full footprint of the printer.

Any cart used to move the hardware options must have a surface able to support the dimensions of the options.

Keep the printer in an upright position.

Avoid severe jarring movements.

Make sure that your fingers are not under the printer when you set it down.

Make sure that there is adequate clearance around the printer.

CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, use caution in areas marked with this label. Pinch injuries may occur around moving parts, such as gears, doors, trays, and covers.

Safety information

6

CAUTION—MOVING PARTS: To avoid the risk of laceration or abrasion injuries, keep hands away from moving parts in areas marked with this label. Injuries from moving parts may occur around gears and other rotating parts.

CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified in the User’s Guide may result in hazardous radiation exposure.

CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations.

This product is designed, tested, and approved to meet strict global safety standards with the use of specific manufacturer's components. The safety features of some parts may not always be obvious. The manufacturer is not responsible for the use of other replacement parts.

Refer service or repairs, other than those described in the user documentation, to a service representative.

This product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions.

This product may produce small amounts of ozone during normal operation, and may be equipped with a filter designed to limit ozone concentrations to levels well below the recommended exposure limits. To avoid high ozone concentration levels during extensive usage, install this product in a well-ventilated area and replace the ozone and exhaust filters if instructed to do so in the product maintenance instructions. If there are no references to filters in the product maintenance instructions, then there are no filters requiring replacement for this product.

SAVE THESE INSTRUCTIONS.

Learn about the printer

7

Learn about the printer

Finding information about the printer

 

What are you looking for?

Find it here

 

Initial setup instructions:

See the setup documentation that came with the

 

Connecting the printer

printer or go to http://support.lexmark.com.

 

Installing the printer software

 

 

 

 

 

 

More setup and instructions for using the printer:

Information Center—Go to

 

Selecting and storing paper and specialty media

http://infoserve.lexmark.com.

 

Loading paper

Product videos—Go to

 

Configuring printer settings

http://infoserve.lexmark.com/idv/.

 

 

 

 

Viewing and printing documents and photos

 

 

 

Setting up and using the printer software

 

 

 

Configuring the printer on a network

 

 

 

Caring for and maintaining the printer

 

 

 

Troubleshooting and solving problems

 

 

 

 

 

 

Help using the printer software

Help for Microsoft Windows or Macintosh operating

 

 

 

systems—Open a printer software program or

 

 

 

application, and then click Help.

 

 

 

Click ? to view context sensitive information.

 

 

 

Notes:

 

 

 

Help is automatically installed with the printer

 

 

 

 

software.

 

 

 

Depending on the operating system, the

 

 

 

 

printer software is located in the printer

 

 

 

 

program folder or on the desktop.

 

 

 

 

 

Learn about the printer

 

8

 

 

 

 

 

 

What are you looking for?

Find it here

 

The latest supplemental information, updates, and customer

Go to http://support.lexmark.com.

 

support:

Note: Select your country or region, and then

 

Documentation

 

select your product to view the appropriate

 

Driver downloads

support site.

 

Live chat support

Support contact information for your country or

 

E mail support

region can be found on the website or on the

 

printed warranty that came with the printer.

 

Voice support

 

Have the following information ready when you

 

 

 

 

 

 

contact customer support:

 

 

 

Place and date of purchase

 

 

 

Machine type and serial number

 

 

 

 

 

Safety information

Warranty information varies by country or region:

Regulatory information

In the U.S.—See the Statement of Limited

Warranty information

Warranty included with the printer, or go to

Environmental information

http://support.lexmark.com.

In other countries and regions—See the

 

 

 

 

printed warranty that came with the printer.

 

 

Product Information Guide—See the

 

 

documentation that came with the printer or go to

 

 

http://support.lexmark.com.

Learn about the printer

9

Printer configuration

1 Control panel

2Power button

3Manual feeder

4250 sheet tray

5 Standard bin

Using the control panel

 

 

Control panel part

Function

 

1

Display

View printer messages and supply status.

 

 

 

Set up and operate the printer.

 

 

 

 

 

2

Indicator light

Check the status of the printer.

 

 

 

 

 

3

Home button

Go to the home screen.

 

 

 

 

 

Learn about the printer

 

10

 

 

 

 

 

 

Control panel part

Function

 

4

Right arrow button

Scroll through menus or move between screens and menu options.

 

 

 

Increase the numeric value of a setting.

 

 

 

 

5

Back button

Return to the previous screen.

6Stop or Cancel button Stop the current job.

7

Menu button

Access the printer menus.

8

Select button

Select a menu option.

 

 

Save the changes in a setting.

 

 

 

 

9

Left arrow button

Scroll through menus or move between screens and menu options.

 

 

Decrease the numeric value of a setting.

Understanding the status of the power button and indicator light

 

Indicator light

Printer status

 

Solid blue

The printer is on or ready.

 

 

 

 

Blinking blue

The printer is processing data.

 

 

 

 

Blinking red

The printer requires user intervention.

 

 

 

 

Off

The printer is off or in Sleep mode.

 

 

 

 

Power button light

Printer status

 

Off

The printer is off, ready, or processing data.

 

 

 

 

Solid white

The printer is in Sleep mode.

 

 

 

 

Blinking white

The printer is in Hibernate mode.

 

 

 

Set up, install, and configure

11

Set up, install, and configure

Selecting a location for the printer

Leave enough room to open trays, covers, and doors and to install hardware options.

Set up the printer near an electrical outlet.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not place or use this product near water or wet locations.

Make sure that airflow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard.

Provide a flat, sturdy, and stable surface.

Keep the printer:

Clean, dry, and free of dust

Away from stray staples and paper clips

Away from the direct airflow of air conditioners, heaters, or ventilators

Free from direct sunlight and humidity extremes

Observe the recommended temperatures and avoid fluctuations.

Ambient temperature 10 to 32.2°C (50 to 90°F)

Storage temperature -40 to 43.3°C (-40 to 110°F)

Allow the following recommended amount of space around the printer for proper ventilation:

1

Top

120 mm (5 in.)

 

 

 

2

Rear

260 mm (10 in.)

 

 

 

3

Right side

120 mm (5 in.)

 

 

 

Set up, install, and configure

12

 

 

 

 

4 Front

550 mm (22 in.)

 

Note: The minimum space needed in front of the printer is 76 mm (3 in.).

5 Left side 120 mm (5 in.)

Attaching cables

CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a lightning storm.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.

CAUTION—POTENTIAL INJURY: To avoid the risk of fire or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.

Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing.

 

 

Printer port

Function

 

1

Ethernet port

Connect the printer to a network.

 

 

 

 

 

2

USB printer port

Connect the printer to a computer.

 

 

 

 

 

3

Power cord socket

Connect the printer to an electrical outlet.

 

 

 

 

Selecting paper

Paper guidelines

Use the appropriate paper to prevent jams and help ensure trouble free printing.

Always use new, undamaged paper.

Before loading paper, know the recommended printable side of the paper. This information is usually indicated on the paper package.

Set up, install, and configure

13

Do not use paper that has been cut or trimmed by hand.

Do not mix paper sizes, types, or weights in the same tray; mixing results in jams.

Do not use coated papers unless they are specifically designed for electrophotographic printing.

Paper characteristics

The following paper characteristics affect print quality and reliability. Consider these factors before printing on them.

Weight

The tray can feed paper weights from 60 to 105 g/m2 (16 to 28 lb) grain long paper. Paper lighter than 60 g/m2 (16 lb) may not be stiff enough to feed properly, and may cause jams.

Curl

Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to high temperatures. Storing paper unwrapped in hot, humid, cold, or dry conditions can contribute to paper curling before printing and can cause feeding problems.

Smoothness

Paper smoothness directly affects print quality. If paper is too rough, toner cannot fuse to it properly. If paper is too smooth, it can cause paper feeding or print quality issues. We recommend the use of paper with 50 Sheffield points.

Moisture content

The amount of moisture in paper affects both print quality and the printer ability to feed the paper correctly. Leave paper in its original wrapper until you use it. Exposure of paper to moisture changes can degrade its performance.

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

Grain direction

Grain refers to the alignment of the paper fibers in a sheet of paper. Grain is either grain long, running the length of the paper, or grain short, running the width of the paper.

For 60–105 g/m2 (16–28 lb) paper, grain long paper is recommended.

Fiber content

Most high quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability, resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton can negatively affect paper handling.

Set up, install, and configure

14

Unacceptable paper

The following paper types are not recommended for use with the printer:

Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper

Preprinted papers with chemicals that may contaminate the printer

Preprinted papers that can be affected by the temperature in the printer fuser

Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms

In some cases, registration can be adjusted with a software application to successfully print on these forms.

Coated papers (erasable bond), synthetic papers, thermal papers

Rough edged, rough or heavily textured surface papers, or curled papers

Recycled papers that fail EN12281:2002 (European)

Paper weighing less than 60 g/m2 (16 lb)

Multiple part forms or documents

Storing paper

Use these paper storage guidelines to help avoid jams and uneven print quality:

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing.

Extend the time several days if the storage or transportation environment is very different from the printer environment. Thick paper may also require a longer conditioning period.

For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40 percent.

Most label manufacturers recommend printing in a temperature range of 18–24°C (65–75°F) with relative humidity between 40 and 60 percent.

Store paper in cartons, on a pallet or shelf, rather than on the floor.

Store individual packages on a flat surface.

Do not store anything on top of individual paper packages.

Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapper help keep the paper clean, dry, and flat.

Selecting preprinted forms and letterhead

Use grain long paper.

Use only forms and letterhead printed using an offset lithographic or engraved printing process.

Avoid paper with rough or heavily textured surfaces.

Use inks that are not affected by the resin in toner. Inks that are oxidation set or oil based generally meet these requirements; latex inks might not.

Print samples on preprinted forms and letterheads considered for use before buying large quantities. This action determines whether the ink in the preprinted form or letterhead affects print quality.

When in doubt, contact your paper supplier.

When printing on letterhead, load the paper in the proper orientation for your printer. For more information, see the Paper and Specialty Media Guide.

Set up, install, and configure

15

Supported paper sizes

Notes:

 

 

 

 

Paper less than 210 mm (8.3 in.) wide always prints at reduced speed.

 

 

Use the manual feeder when printing on paper less than 105 mm (4.1 in.) wide.

 

 

The minimum paper dimension supported for two sided printing is 210 x 279.4 mm (8.3 x 11 in.).

 

For two-sided printing on letter , legal , Oficio , or folio size paper, make sure that the paper size setting

 

 

in the duplex unit is set to Letter.

 

 

 

 

 

 

 

 

 

 

Paper size

 

250 sheet tray

Manual feeder

Two sided printing

 

A4

 

 

 

 

 

 

210 x 297 mm (8.3 x 11.7 in.)

 

 

 

 

 

 

 

 

 

 

 

A5 (short edge feed)

 

 

 

X

 

148 x 210 mm (5.8 x 8.3 in.)

 

 

 

 

 

 

 

 

 

 

 

A5 (long edge feed)

 

 

 

X

 

210 x 148 mm (8.3 x 5.8 in.)

 

 

 

 

 

 

 

 

 

 

 

 

A6

 

 

 

 

X

 

105 x 148 mm (4.1 x 5.8 in.)

 

 

 

 

 

 

 

 

 

 

 

JIS B5

 

 

 

X

 

182 x 257 mm (7.2 x 10.1 in.)

 

 

 

 

 

 

 

 

 

 

 

Oficio (Mexico)

 

 

 

 

 

215.9 x 340.4 mm (8.5 x 13.4 in.)

 

 

 

 

 

 

 

 

 

 

 

Hagaki

 

X

 

X

 

100 x 148 mm (3.94 x 5.83 in.)

 

 

 

 

 

 

 

 

 

 

 

Statement

 

 

 

X

 

139.7 x 215.9 mm (5.5 x 8.5 in.)

 

 

 

 

 

 

 

 

 

 

 

Executive

 

 

 

X

 

184.2 x 266.7 mm (7.25 x 10.5 in.)

 

 

 

 

 

 

 

 

 

 

 

Letter

 

 

 

 

 

215.9 x 279.4 mm (8.5 x 11 in.)

 

 

 

 

 

 

 

 

 

 

 

Legal

 

 

 

 

 

215.9 x 355.6 mm (8.5 x 14 in.)

 

 

 

 

 

 

 

 

 

 

 

Folio

 

 

 

 

 

215.9 x 330.3 mm (8.5 x 13 in.)

 

 

 

 

 

 

 

 

 

 

 

Universal

 

X

 

X

 

98 x 148 mm (3.9 x 5.8 in.) to

 

 

 

 

 

216 x 356 mm (8.5 x 14 in.)

 

 

 

 

 

 

 

 

 

 

 

Universal

 

 

 

X

 

105 x 148 mm (4.1 x 5.8 in.) to

 

 

 

 

 

216 x 356 mm (8.5 x 14 in.)

 

 

 

 

 

 

 

 

 

 

 

Lexmark B2236dw User Guide

Set up, install, and configure

16

Paper size

250 sheet tray

Manual feeder

Two sided printing

7 3/4 Envelope (Monarch)

X

 

X

98.4 x 190.5 mm (3.875 x 7.5 in.)

 

 

 

9 Envelope

X

 

X

98.4 x 225.4 mm (3.875 x 8.9 in.)

 

 

 

10 Envelope

X

 

X

104.8 x 241.3 mm (4.12 x 9.5 in.)

 

 

 

DL Envelope

X

 

X

110 x 220 mm (4.33 x 8.66 in.)

 

 

 

C5 Envelope

X

 

X

162 x 229 mm (6.38 x 9.01 in.)

 

 

 

B5 Envelope

X

 

X

176 x 250 mm (6.93 x 9.84 in.)

 

 

 

Other Envelope

X

 

X

98.4 x 162 mm (3.87 x 6.38 in.) to

 

 

 

176 x 250 mm (6.93 x 9.84 in.)

 

 

 

Supported paper types

Note: Labels, envelopes, and card stock always print at reduced speed.

Paper type

250 sheet tray

Manual feeder

Two sided printing

Plain paper

 

 

 

Card stock

X

 

X

Labels

X

 

X

Bond

 

 

 

Envelope

X

 

X

Letterhead

 

 

 

Preprinted

 

 

 

Colored paper

 

 

 

Light

 

 

 

Heavy

 

 

 

Recycled

 

 

 

Set up, install, and configure

17

Supported paper weights

250 sheet tray

Manual feeder

Two sided printing

60–105 g/m² (16–28 lb bond)

60–200 g/m² (16–54 lb bond)

70–105 g/m² (18.7–28 lb bond)

Loading paper

Setting the paper size and type

1 From the control panel, navigate to:

> Paper > > Tray Configuration > > Paper Size/Type >

2 Select a paper source, and then configure the paper size and type.

Notes:

For two-sided printing on A4 size paper, make sure that the paper size setting in the duplex unit is set to A4.

For two-sided printing on letter , legal , Oficio , or folio size paper, make sure that the paper size setting in the duplex unit is set to Letter.

Configuring Universal paper settings

1From the control panel, navigate to:

> Paper > > Media Configuration > > Universal Setup >

2 Select Portrait Width or Portrait Height, and then press .

3 Adjust the settings, and then press .

Loading trays

1 Remove the tray.

Set up, install, and configure

18

2 Adjust the paper guides to match the size of the paper that you are loading.

3 Flex, fan, and align the paper edges before loading.

Set up, install, and configure

19

4Load the paper stack with the printable side facedown, and then make sure that the side guides fit snugly against the paper.

Notes:

Load letterhead facedown with the top edge of the sheet toward the front of the tray for one sided printing.

Load letterhead faceup with the bottom edge of the sheet toward the front of the tray for two sided printing.

Do not slide paper into the tray.

To avoid paper jams, make sure that the stack height is below the maximum paper fill indicator.

5Insert the tray.

If necessary, set the paper size and paper type from the control panel to match the paper loaded.

Loading the manual feeder

1 Open the manual feeder.

Set up, install, and configure

20

2 Adjust the guide to match the size of the paper that you are loading.

3Load a sheet of paper with the printable side faceup.

Load letterhead with the printable side faceup and the top edge entering the printer first for one sided printing.

Load letterhead with the printable side facedown and the top edge entering the printer last for two sided printing.

Load envelope with the flap side down and against the left side of the paper guide.

Warning—Potential Damage: To avoid paper jams, do not force paper into the manual feeder.

Networking

Connecting the printer to a Wi Fi network

Using the control panel

1From the control panel, navigate to:

> Network/Ports > > Wireless > > Setup On Printer Panel >

2Follow the instructions on the display.

Note: For Wi Fi network ready printer models, a prompt for Wi Fi network setup appears during initial setup.

Using Lexmark Mobile Assistant

1Depending on your mobile device, download the Lexmark Mobile Assistant application from either the Google PlayTM store or App Store online store.

2

From the control panel, navigate to:

 

 

 

> Network/Ports >

> Wireless >

> Setup Using Mobile App >

> Continue for Printer

 

ID >

 

 

 

3

From your mobile device, launch the application, and then accept the Terms of Use.

4

Grant permissions.

 

 

 

5

Tap Start Wi-Fi Setup, and then select the printer.

 

6

Select a Wi-Fi network, and then enter your credentials.

 

7

Tap Finish Wi-Fi Setup.

 

 

 

Set up, install, and configure

21

Connecting the printer to a wireless network using Wi Fi Protected Setup

(WPS)

Before you begin, make sure that:

The access point (wireless router) is WPS certified or WPS compatible. For more information, see the documentation that came with your access point.

A wireless network adapter is installed in your printer. For more information, see the instructions that came with the adapter.

Using the Push Button method

1 From the control panel, navigate to:

> Network/Ports > > Wireless >

2

Select Wi Fi Protected Setup, and then press

.

3

Select Start Push Button Method, and then press

.

4

Follow the instructions on the display.

 

Using the personal identification number (PIN) method

1From the control panel, navigate to:

> Network/Ports > > Wireless >

2 Select Wi Fi Protected Setup > > Start PIN Method > .

3 Copy the eight digit WPS PIN.

4Open a web browser, and then type the IP address of your access point in the address field.

Notes:

View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

If you are using a proxy server, then temporarily disable it to load the web page correctly.

5Access the WPS settings. For more information, see the documentation that came with your access point.

6 Enter the eight digit PIN, and then save the changes.

Deactivating the Wi Fi network

1

From the printer control panel, navigate to:

 

 

 

> Network/Ports >

> Network Overview >

> Active Adapter >

> Standard Networking

 

>

 

 

 

2

Follow the instructions on the display.

 

 

Set up, install, and configure

22

Checking the printer connectivity

1From the control panel, navigate to: > Reports > > Network >

2 Select Network Setup Page, and then press .

3Check the first section of the network setup page, and confirm that the status is connected.

If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.

Installing and updating software, drivers, and firmware

Installing the printer software

1Obtain a copy of the software installer package.

From the software CD that came with your printer.

Go to http://support.lexmark.com, and then select your printer and operating system.

2 Run the installer, and then follow the instructions on the computer screen.

3For Macintosh users, add the printer.

Note: Obtain the printer IP address from the home screen.

Updating firmware

Some applications require a minimum device firmware level to operate correctly.

For more information on updating the device firmware, contact your Lexmark representative.

1 From the Embedded Web Server, click Settings > Device > Update Firmware.

2 Browse to locate the required flash file.

3 Apply the changes.

Exporting or importing a configuration file

You can export the configuration settings of your printer into a text file, and then import the file to apply the settings to other printers.

1Open a web browser, and then type the printer IP address in the address field.

Notes:

View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

If you are using a proxy server, then temporarily disable it to load the web page correctly.

2 From the Embedded Web Server, click Export Configuration or Import Configuration.

3 Follow the instructions on the screen.

Set up, install, and configure

23

4If the printer supports applications, then do the following: a Click Apps > select the application > Configure.

b Click Export or Import.

Secure the printer

24

Secure the printer

Erasing printer memory

To erase volatile memory or buffered data, turn off the printer.

To erase non volatile memory or individual settings, device and network settings, security settings, and embedded solutions, do the following:

1From the control panel, navigate to:

> Device > > Maintenance > > Out of Service Erase > > Sanitize all information on nonvolatile memory >

2 Select Yes > .

3 Select either Start initial setup or Leave printer offline, and then press .

Restoring factory default settings

1From the control panel, navigate to:

> Device > > Restore Factory Defaults > > Restore all settings >

2 Select Yes, and then press .

Statement of Volatility

Your printer contains various types of memory that can store device and network settings, and user data.

 

Type of memory

Description

 

Volatile memory

Your printer uses standard random access memory

 

 

(RAM) to temporarily buffer user data during simple print

 

 

jobs.

 

 

 

 

Non-volatile memory

Your printer may use two forms of non-volatile memory:

 

 

EEPROM and NAND (flash memory). Both types are used

 

 

to store operating system, device settings, and network

 

 

information.

 

 

 

Erase the content of any installed printer memory in the following circumstances:

The printer is being decommissioned.

The printer is being moved to a different department or location.

The printer is being serviced by someone from outside your organization.

The printer is being removed from your premises for service.

The printer is being sold to another organization.

Print

25

Print

Printing from a computer

Note: For labels, card stock, and envelopes, set the paper size and type in the printer before printing the document.

1 From the document that you are trying to print, open the Print dialog.

2 If necessary, adjust the settings.

3 Print the document.

Printing from a mobile device

Printing from a mobile device using Lexmark Mobile Print

LexmarkTM Mobile Print allows you to send documents and images directly to a supported Lexmark printer.

1 Open the document, and then send or share the document to Lexmark Mobile Print.

Note: Some third party applications may not support the send or share feature. For more information, see the documentation that came with the application.

2 Select a printer.

3 Print the document.

Printing from a mobile device using Google Cloud Print

Google Cloud PrintTM is a printing service that allows you to print to any Google Cloud Print ready printer.

Before you begin, make sure that:

The printer is registered to the Google Cloud Print server.

The Cloud Print plugin is downloaded from the Google Play store and is enabled in the mobile device.

1 From your AndroidTM mobile device, open a document or select a document from your file manager.

2 Tap > Print.

3 Select a printer, and then tap .

Printing from a mobile device using Mopria Print Service

Mopria® Print Service is a mobile printing solution for mobile devices running on Android version 4.4 or later. It allows you to print directly to any Mopria certified printer.

Print

26

Note: Before printing, make sure that the Mopria Print Service is enabled.

1 From the home screen of your mobile device, launch a compatible application.

2 Tap Print, and then select the printer.

3 Send the print job.

Printing from a mobile device using AirPrint

AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint certified printer.

Notes:

This application is supported only in some Apple devices.

This application is supported only in some printer models.

1 From the home screen of your mobile device, launch a compatible application.

2 Select an item to print, and then tap the share icon.

3 Tap Print, and then select a printer.

4 Print the document.

Printing confidential and other held jobs

For Windows users

1 With a document open, click File > Print.

2 Click Properties, Preferences, Options, or Setup.

3 Click Print and Hold.

4 Select Use Print and Hold, and then assign a user name.

5Select the print job type (Confidential, Repeat, Reserve, or Verify). If the print job is confidential, then enter a four digit PIN.

6 Click OK or Print.

7From the printer home screen, release the print job.

For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print

For other print jobs, navigate to:

Held jobs > select your user name > select the print job > configure the settings > Print

Print

27

For Macintosh users

1With a document open, choose File > Print.

If necessary, click the disclosure triangle to see more options.

2 From the print options or Copies & Pages menu, choose Job Routing.

3Select the print job type (Confidential, Repeat, Reserve, or Verify).

If the print job is confidential, then assign a user name and a four digit PIN.

4 Click OK or Print.

5From the printer home screen, release the print job.

For confidential print jobs, navigate to:

Held jobs > select your user name > Confidential > enter the PIN > select the print job > configure the settings > Print

For other print jobs, navigate to:

Held jobs > select your user name > select the print job > configure the settings > Print

Printing a font sample list

1From the control panel, navigate to:

> Reports > > Print > > Print Fonts

2 Select PCL Fonts or PostScript Fonts, and then press .

Adjusting toner darkness

1From the control panel, navigate to:

> Print > > Quality > > Toner Darkness

2 Adjust the setting, and then press .

Use printer menus

28

Use printer menus

Menu map

Device

Preferences

Restore Factory Defaults

 

Notifications

Maintenance

 

Power Management

About this Printer

 

Information Sent to Lexmark

 

 

 

 

 

 

 

Print

Layout

PDF

 

Setup

PCL

 

Quality

 

 

 

 

 

 

 

Paper

Tray Configuration

Media Configuration

 

 

 

 

 

Network/Ports

Network Overview

LPD Configuration

 

Wireless

HTTP/FTP Settings

 

Ethernet

USB

 

TCP/IP

Restrict external network access

 

SNMP

Google Cloud Print

 

802.1x

Wi Fi Direct

 

IPSec

 

 

 

 

 

 

 

Reports

Menu Settings Page

Print

 

Device

Network

 

 

 

 

Troubleshooting

Print Quality Test Pages

 

 

 

 

 

 

 

Device

Preferences

Menu item

Description

Display Language

Set the language of the text that appears on the display.

[List of languages]

 

 

 

Country/Region

Identify the country or region where the printer is configured

[List of countries]

to operate.

 

 

Run Initial Setup

Run the setup wizard.

Yes

 

No*

 

 

 

Displayed information

Specify the information to appear on the home screen.

Display Text 1

Display Text 2

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

29

 

 

 

 

Menu item

Description

 

Date and Time

Configure the printer date and time.

 

Configure

 

 

Current Date and Time

 

 

Manually Set Date and Time

 

 

Date Format [MM DD YYYY*]

 

 

Time Format [12 hour A.M./P.M.*]

 

 

Time Zone [GMT*]

 

 

Network Time Protocol

 

 

Enable NTP

 

 

NTP Server

 

 

 

 

 

Paper Sizes

Specify the unit of measurement for paper sizes.

 

U.S.*

Note: The country or region selected in the initial setup

 

Metric

wizard determines the initial paper size setting.

 

 

 

 

Screen Timeout

Set the idle time in seconds before the display shows the home

 

10–300 (60*)

screen, or before the printer logs out a user account

 

 

automatically.

 

 

 

 

Note: An asterisk (*) next to a value indicates the factory default setting.

Notifications

 

 

 

 

 

Menu item

Description

 

Supplies

Show the estimated supply status information.

 

Show Supply Estimates

 

 

Show estimates*

 

 

Do not show estimates

 

 

 

 

 

Error Prevention

Set the printer to check for jammed paper automatically.

 

Jam Assist

 

 

Off

 

 

On*

 

 

 

 

 

Error Prevention

Let the printer continue processing or printing a job

 

Auto Continue

automatically after clearing certain attendance conditions.

 

Disabled

 

 

5–255 (5*)

 

 

 

 

 

Error Prevention

Set the printer to restart when an error occurs.

 

Auto Reboot

 

 

Auto Reboot

 

 

Reboot always*

 

 

Reboot never

 

Reboot when idle

Note: An asterisk (*) next to a value indicates the factory default setting.

Use printer menus

30

 

 

Menu item

Description

Error Prevention

Set the number of automatic reboots that the printer can

Auto Reboot

perform.

Max Auto Reboots

 

1–20 (2*)

 

 

 

Error Prevention

Set the number of seconds before the printer performs an

Auto Reboot

automatic reboot.

Auto Reboot Window

 

1–525600 (720*)

 

 

 

Error Prevention

Show a read only information of the reboot counter.

Auto Reboot

 

Auto Reboot Counter

 

 

 

Error Prevention

Set the printer to show a message when a short paper error

Display Short Paper Error

occurs.

Auto clear*

Note: Short paper refers to the size of the paper loaded.

On

 

 

 

Error Prevention

Set the printer to process the entire page into the memory

Page Protect

before printing it.

Off*

 

On

 

 

 

Jam Content Recovery

Set the printer to reprint jammed pages.

Jam Recovery

Auto*

Off

On

Note: An asterisk (*) next to a value indicates the factory default setting.

Power Management

Menu item

Description

Sleep Mode Profile

Allow printing with the display turned off.

Print with Display off

 

Allow printing with display off*

 

Display on when printing

 

 

 

Timeouts

Set the idle time before the printer begins operating in Sleep

Sleep Mode

mode.

1–120 minutes (15*)

 

Note: An asterisk (*) next to a value indicates the factory default setting.

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