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Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server

Release 6.x

Published May 31, 2007

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive

San Jose, CA 95134-1706USAhttp://www.cisco.com Tel: 408526-4000

800 553-NETS(6387) Fax: 408527-0883

Text Part Number: OL-13417-01

THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. CISCO AND THE ABOVE-NAMEDSUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

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CCVP, the Cisco logo, and the Cisco Square Bridge logo are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn is a service mark of Cisco Systems, Inc.; and Access Registrar, Aironet, BPX, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, LightStream, Linksys, MeetingPlace, MGX, Networking Academy, Network Registrar, Packet, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to Increase Your Internet Quotient, and TransPath are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0705R)

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Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x

© 2007 Cisco Systems, Inc. All rights reserved.

 

 

 

 

 

C O N T E N T S

 

 

 

 

 

 

 

 

Preface vii

 

 

 

 

 

 

 

 

 

 

 

 

Purpose

vii

 

 

 

 

 

 

 

 

 

 

 

Audience

vii

 

 

 

 

 

 

 

 

 

 

 

Naming Conventions vii

 

 

 

 

 

 

 

 

 

 

 

Documentation Conventions ix

 

 

 

 

 

 

 

 

 

 

 

Cisco Unified MeetingPlace Documentation

x

 

 

 

 

 

 

 

 

 

 

New Feature and Enhancement Information

x

 

 

 

 

 

 

 

 

 

 

Obtaining Documentation, Obtaining Support, and Security Guidelines

x

 

 

 

 

 

 

 

Preparing to Install the Cisco Unified MeetingPlace 8100 Series Hardware 1-1

 

 

 

 

 

C H A P T E R

1

 

 

 

 

 

 

 

 

Safety Warnings 1-2

 

 

 

 

 

 

 

 

 

 

 

Hardware Requirements 1-3

 

 

 

 

 

 

 

 

 

 

 

Tools Required for the Installation 1-4

 

 

 

 

 

 

 

 

 

 

 

Environmental Requirements for the Cisco Unified MeetingPlace 8106

1-4

 

 

 

 

 

 

 

 

Environmental Requirements for the Cisco Unified MeetingPlace 8112

1-5

 

 

 

 

 

 

 

 

Power Requirements for the Cisco Unified MeetingPlace 8100 Series

1-5

 

 

 

 

 

 

 

 

T1 Digital Trunk Requirements for Cisco Unified MeetingPlace Systems

1-6

 

 

 

 

 

 

 

 

T1-Supported Protocols for Cisco Unified MeetingPlace Systems

1-7

 

 

 

 

 

 

 

 

 

Wiring Requirements for Customer-Supplied Connectors—U.S., Canada, and Hong Kong

1-9

 

 

 

 

 

Wiring Requirements for Customer-Supplied Connectors—U.K., Singapore, and India

1-9

 

 

 

 

 

 

 

E1 Digital Trunk Requirements for Cisco Unified MeetingPlace Systems

1-10

 

 

 

 

 

 

 

 

E1-Supported Protocols for Cisco Unified MeetingPlace Systems

1-10

 

 

 

 

 

 

 

 

 

Modem Requirements for Cisco Unified MeetingPlace Systems

1-11

 

 

 

 

 

 

 

 

 

LAN Requirements for Cisco Unified MeetingPlace Systems 1-12

 

 

 

 

 

 

 

 

 

LAN Cable Requirements for Cisco Unified MeetingPlace Systems

1-13

 

 

 

 

 

 

 

Installing the Cisco Unified MeetingPlace 8100 Series Hardware 2-1

 

 

 

 

 

C H A P T E R

2

 

 

 

 

 

 

 

 

Contents of Shipped Boxes for the Cisco Unified MeetingPlace Audio Server System

2-1

 

 

 

 

 

 

 

Mounting the Cisco Unified MeetingPlace 8100 Series 2-3

 

 

 

 

 

 

 

 

 

 

Mounting the Cisco Unified MeetingPlace 8106 in a 19-Inch Frame-Relay Rack

2-3

 

 

 

 

 

 

 

Mounting the Cisco Unified MeetingPlace 8112 in a 19or 23-Inch Frame-Relay Rack

2-4

 

 

 

 

Mounting the Cisco Unified MeetingPlace 8106 in a 19-Inch EIA Equipment Rack

2-5

 

 

 

 

 

 

 

 

Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-13417-01

 

 

 

 

 

 

 

 

iii

 

 

 

 

 

 

 

 

 

 

 

Contents

 

 

 

 

 

Mounting the Cisco Unified MeetingPlace 8112 into a 19or 23-Inch EIA Equipment Rack

2-6

 

 

 

 

 

 

 

Mounting the Breakout Box for T1 PRI and E1 Cisco Unified MeetingPlace Systems

2-7

 

 

 

 

 

 

 

 

Connecting the Cables to the Cisco Unified MeetingPlace 8100 Series

2-10

 

 

 

 

 

 

 

 

 

 

 

Connecting the Power Cable to the Cisco Unified MeetingPlace 8100 Series

2-11

 

 

 

 

 

 

 

 

 

Connecting the SCSI Cable to the Cisco Unified MeetingPlace 8112

2-11

 

 

 

 

 

 

 

 

 

 

 

Connecting the LAN Cable to the Cisco Unified MeetingPlace 8100 Series

 

2-11

 

 

 

 

 

 

 

 

 

Connecting T1 CAS Telephony Cables for a Cisco Unified MeetingPlace 8106

2-12

 

 

 

 

 

 

 

 

 

Connecting T1 CAS Telephony Cables for a Cisco Unified MeetingPlace 8112

2-13

 

 

 

 

 

 

 

 

 

About Telephony Configurations for E1 and T1 PRI Cisco Unified MeetingPlace Systems

2-15

 

 

 

 

 

 

 

Connecting E1 or T1 PRI Telephony Cables with One Multi Access Blade MP-MA-16-PRI

2-19

 

 

 

 

 

 

 

Connecting E1 or T1 PRI Telephony Cables with One Multi Access Blade MP-MA-4-PRI

2-23

 

 

 

 

 

 

 

Connecting E1 or T1 PRI Telephony Cables with Two Multi Access Blade MP-MA-4-PRIs

2-24

 

 

 

 

 

 

 

Connecting E1 or T1 PRI Telephony Cables with One Multi Access Blade MP-MA-16-PRI and One

 

 

 

 

 

Multi Access Blade MP-MA-4-PRI

2-25

 

 

 

 

 

 

 

 

 

 

 

 

Connecting E1 or T1 PRI Telephony Cables with Two Multi Access Blade MP-MA-16-PRIs

2-26

 

 

 

 

 

 

 

About Telephony Configurations for IP Cisco Unified MeetingPlace Systems

2-27

 

 

 

 

 

 

 

 

 

Connecting IP Telephony Cables for Cisco Unified MeetingPlace Systems

2-28

 

 

 

 

 

 

 

 

 

About Telephony Configurations for Mixed Cisco Unified MeetingPlace Systems

2-30

 

 

 

 

 

 

 

 

 

Connecting the Telephony Cables for an E1/IP or T1 PRI/IP Cisco Unified MeetingPlace System 2-32

 

 

 

 

 

Connecting the Telephony Cables for a T1 CAS/IP Cisco Unified MeetingPlace System 2-35

 

 

 

 

 

Installing and Connecting the Modem

2-36

 

 

 

 

 

 

 

 

 

 

Connecting and Setting Up Your Laptop Computer 3-1

 

 

 

 

 

 

 

C H A P T E R

3

 

 

 

 

 

 

 

 

 

 

 

 

 

Connecting Your Laptop to Cisco Unified MeetingPlace 3-1

 

 

 

 

 

 

 

 

 

 

 

 

About Configuring Your Laptop

3-2

 

 

 

 

 

 

 

 

 

 

 

 

 

Setting Up HyperTerminal 3-3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Logging Your HyperTerminal Session

3-3

 

 

 

 

 

 

 

 

 

 

 

 

Setting Up Dial-Up Networking

3-4

 

 

 

 

 

 

 

 

 

 

 

 

 

Testing the Modem Connection

3-4

 

 

 

 

 

 

 

 

 

 

 

Upgrading the Cisco Unified MeetingPlace Audio Server Software

 

 

 

 

 

 

 

C H A P T E R

4

 

4-1

 

 

 

 

 

 

 

 

 

 

 

Upgrading the Cisco Unified MeetingPlace Audio Server Software to Release 6.0

4-1

 

 

 

 

 

 

 

 

 

Testing the Upgrade 4-3

 

 

 

 

 

 

 

 

 

 

 

 

Testing the Cisco Unified MeetingPlace Audio Server System Installation and Upgrade

 

 

 

C H A P T E R

5

 

5-1

 

 

 

 

 

 

 

Powering Up the Cisco Unified MeetingPlace Audio Server System 5-1

 

 

 

 

 

 

 

 

 

 

 

 

About Testing the Cisco Unified MeetingPlace Audio Server System Installation or Upgrade

5-2

 

 

 

 

 

 

 

Testing Inbound Calls for T1 CAS, T1 PRI, and E1 Telephony by Using Circular Hunting

5-3

 

 

 

 

 

 

 

Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

iv

 

 

 

 

 

 

 

 

 

OL-13417-01

 

 

 

 

 

 

 

 

 

 

 

 

 

Contents

 

 

Testing Inbound Calls for T1 CAS, T1 PRI, and E1 Telephony by Using a Dialing Sequence

5-4

 

 

Testing Outbound Calls for T1 CAS, T1 PRI, and E1 Telephony

5-4

 

 

 

 

Testing Scheduling 5-5

 

 

 

 

 

 

Testing Conferencing in Recorded Meetings

5-6

 

 

 

 

 

Testing Conferencing in Nonrecorded Meetings with Ad Hoc Recording

5-6

 

 

 

Testing Cisco Unified MeetingPlace Web Conferencing 5-6

 

 

 

 

 

Testing Network Latency 5-7

 

 

 

 

 

 

Maintaining the Cisco Unified MeetingPlace Audio Server System

 

 

C H A P T E R

6

6-1

 

 

 

Replacing the Filter in the Power Supply Unit Fan (Cisco Unified MeetingPlace 8112 Only)

6-1

 

 

Enabling Server Disk Capacity Monitoring

6-3

 

 

 

 

 

Troubleshooting the Cisco Unified MeetingPlace Audio Server System Installation

 

C H A P T E R

7

7-1

 

 

Troubleshooting the Connection to the Audio Server System

7-1

 

 

 

 

Troubleshooting Telephony Configuration

7-2

 

 

 

A P P E N D I X A

Cisco Unified MeetingPlace Audio Server Software Upgrade Reference

A-1

 

Viewing the Remote Upgrade for a Sample Session Without a Disk Backup

A-1

 

Viewing the Upgrade Status for a Remote Upgrade Session A-3

 

 

Viewing the Real-Time Upgrade Status for a Remote Upgrade Session A-3

 

 

Viewing the Onsite Upgrade for a Sample Session Without a Disk Backup

A-16

I N D E X

Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x

 

OL-13417-01

v

 

Contents

Installation and Upgrade Guide for Cisco Unified MeetingPlace Audio Server 6.x

 

vi

OL-13417-01