Cisco Systems 6911 User Manual
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Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP)

Americas Headquarters

Cisco Systems, Inc. 170 West Tasman Drive

San Jose, CA 95134-1706USAhttp://www.cisco.com Tel: 408526-4000

800 553-NETS(6387) Fax: 408527-0883

Contents

Your Phone 1

 

 

 

 

Cisco Unified IP Phone 6901

1

 

 

Phone Connections 1

 

 

 

Buttons and Hardware 3

 

 

 

Footstand 5

 

 

 

 

Handset Rest

6

 

 

 

Hookswitch

6

 

 

 

Cisco Unified IP Phone 6911

7

 

 

Phone Connections 7

 

 

 

Buttons and Hardware 9

 

 

 

Paper Label

11

 

 

 

Footstand 11

 

 

 

Handset Rest

14

 

 

 

Messages 15

 

 

 

 

Voice Messages

15

 

 

 

Personalize Your Voicemail

15

 

Check for Voice Messages

15

 

Listen to Voice Messages

 

16

 

Calling Features 17

 

 

 

Auto Answer 17

 

 

 

 

Auto Answer with Your Speakerphone 17

 

Auto Barge 17

 

 

 

 

Call Forward All

17

 

 

 

Forward Calls on Your Phone 18

 

Call Pickup 18

 

 

 

 

Answer a Call Using Pickup

19

 

Answer a Call Using Group Pickup and a Group Pickup Number 19

 

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP)

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Call Waiting 19

 

 

 

 

Respond to a Call Waiting Notification

19

 

Codes 20

 

 

 

 

Place a Call Using a Client Matter Code 20

 

Place a Call Using a Forced Authorization Code

20

Conference 20

 

 

 

 

Set up a Conference Using Hookflash

20

 

Drop a Party from a Conference Using Hookflash

21

Set Up a Conference 21

 

 

 

Hookflash 22

 

 

 

 

Use Hookflash to Activate Features 22

 

Hold 22

 

 

 

 

Hold and Resume a Call 22

 

 

 

Meet Me 22

 

 

 

 

Host a Meet Me Conference

23

 

 

Join a Meet Me Conference

23

 

 

Mute 23

 

 

 

 

Mute Your Phone

23

 

 

 

Redial 23

 

 

 

 

Redial a Number

23

 

 

 

Shared Lines 24

 

 

 

 

Speed Dial 24

 

 

 

 

Place a Call with a Speed-Dial Button

25

 

Transfer 25

Transfer a Call to Another Number Using the Hookflash 25

Transfer a Call to Another Number Using the Transfer Button 25

Swap Between Calls Before Completing a Transfer

26

Web Dialer 26

 

Use Web Dialer with Cisco Directory 26

 

Set Up, View, or Change Web Dialer Preferences

26

Sign Out of Web Dialer 27

 

User Options 29

User Options Web Pages 29

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Sign In and Out of User Options Web Pages 29

Device 30

Select a Device From the User Options Web Pages 30

Line Settings 30

Speed Dial on the Web 31

User Settings 32

Change Your Browser Password 32

Change Your PIN 32

Change the Language for Your User Options Web Pages 33

Plugins 33

Access Plugins 33

FAQs and Troubleshooting 35

Frequently Asked Questions 35

Troubleshooting Tips 35

Conference 35

User Options 36

Product Safety, Security, Accessibility, and Additional Information 37

Safety and Performance Information 37

Power Outage 37

Cisco Product Security 37

Accessibility Features 37

Additional Information 38

Cisco One-Year Warranty 39

Cisco One-Year Limited Hardware Warranty Terms 39

Index 41

Cisco Unified IP Phone 6901 and 6911 User Guide for Cisco Unified Communications Manager 8.0 (SCCP)

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