DTZ-1200W
Table of contents
Loading...
Installation Guide & Hardware Manual
Model: DTZ-1200W
Wacom Cintiq® 12WX
Installation Guide & Hardware Manual
Version 2.0, Rev C2510
Copyright © Wacom Co., Ltd., 2010
All rights reserved. No part of this manual may be reproduced except for your express personal use.
Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the
right to change any specifications and product configurations at its discretion, without prior notice and without
obligation to include such changes in this manual.
The above year indicates when this manual was prepared. However, the date of release to the users of the
“manual” is simultaneous with the introduction into the market of the applicable Wacom product.
DuoSwitch is a trademark, and Cintiq and Wacom are registered trademarks of Wacom Co., Ltd.
Adobe, Reader, and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated in
the United States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and
Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or
registered as trademarks. Mention of third-party products is for informational purposes only and constitutes
neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the
performance or use of these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
INTRODUCTION AND OVERVIEW
The Wacom® Cintiq® 12WX interactive pen display combines the benefits of a Liquid Crystal Display
(LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology.
This gives you a direct pen-on-screen interface for your computer.
The basic components of your Cintiq include a Wacom pen tablet internally mounted behind a TFT
color display, and the Wacom Grip Pen.
Cintiq comes with an integrated display stand, enabling you to use the pen display flat on your desk or
at an incline. Your pen display also includes a rotation pivot, enabling you to rotate the display as you
work.
This manual describes how to install and use your Cintiq pen display.
• See “Your new Cintiq” on page 7 before unpacking or setting up the Cintiq pen display.
• To learn about the many features of your product, see “Cintiq pen display components” on
page 8.
• Follow all instructions carefully when installing your product. See “Installation” on page 11.
• There are many ways to use Cintiq. See “Working with your Cintiq” on page 18 for details.
• Use the Wacom Tablet control panel to customize your pen and pen display settings. To learn
more, see “Customizing” on page 27.
The following kinds of information are not included with this product: information about your specific
computer hardware or operating system, or information about your application software. Your best
source for this information is the set of manuals and discs that came with your hardware, operating
system, or application.
Wacom’s philosophy is to continually improve all of its products. As a result, engineering changes
and improvements are made from time to time. Therefore, some changes, modifications, and
improvements may not be covered in this document.
Introduction and overview
Page 1
PRECAUTIONS
To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings
found within this manual. Failure to do so could cause the loss of data or damage to your computer.
Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to
repair or replace the product.
Warning This symbol indicates an item that, if disregarded, may lead
Caution This symbol indicates an item that, if disregarded, may lead
Warning
Exercise due care and diligence whenever engaging in a described action.
to loss of human life or serious injury.
to human injury or damage to personal property.
This symbol indicates an item that, if disregarded, may lead
to loss of human life or serious injury.
PHYSICAL LOCATION
Warning
The interactive pen display is solely applicable in normal office environments but may be
used also as center consoles in climate controlled environments. The product was
tested by Wacom for the usage in a normal office environment only and there was no
particular inspection with regards to its compatibility in medical and military application
areas. In addition, the interactive pen display is neither waterproofed nor explosionresistant. It serves and can be used solely as a passive display and input device. In all
applications that are not designated for its sole usage, no information on the functionality
and possible malfunctions of the interactive pen display can be supplied due to inadequate
execution of tests. The adoption of the interactive pen display in other application areas
than normal office environments is at the user’s risk.
ENVIRONMENT
Temperature and Humidity
• Operating temperature and humidity: 5° to 35°C, 20 to 80% RH
• Storage temperature and humidity: -10° to 60°C, 20 to 90% RH
Caution Do not use or store Cintiq where:
• Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).
• The pen display, the Grip Pen, and the converter unit are exposed to direct sunlight or
heat from an appliance, or are exposed to water or any other kind of liquid.
Caution Do not use Cintiq in a dusty environment; this may damage the unit.
Precautions
Page 2
USAGE
Hg
Warning Only use the converter unit and power adapter that came with Cintiq. If a different type of
Caution Be sure to use a grounded power source when applying power to Cintiq.
Caution Do not connect or disconnect the video or power cables while Cintiq or your computer are
Caution This product is for use with a DVI or VGA video card; using an inappropriate video card may
Caution Do not block the display panel or converter unit ventilation holes; this may overheat and
converter or power adapter are used, Cintiq will not work properly or may be damaged.
Using a different type of converter or power adapter also has the potential to result in fire.
Use of a different converter or power adapter will void your warranty.
turned on; this may damage the display, converter unit, or computer video card. In this
case, Wacom shall have no responsibility to repair or replace the product.
damage Cintiq.
damage the units.
When not using Cintiq for long periods of time, unplug the power adapter from the AC outlet.
HANDLING
Warning High Voltage. Do not open or disassemble the Cintiq pen display or converter unit. There is
Warning
Warning
Warning
Caution Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case,
Caution Do not scratch the display screen. Avoid placing sharp objects on the display screen
Caution Avoid intensive shock or vibration to Cintiq, the converter unit, or the Grip Pen.
a risk of electrical shock when the casings are open. This will also void your warranty and
Wacom shall have no responsibility to repair or replace the product.
If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it;
this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with
running water for at least 15 minutes or more. If contact is made with the eyes or mouth,
also consult a physician.
– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE
RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
The Cintiq pen display has a backlight which contains mercury (Hg). Be sure to dispose of
properly, and to manage any disposal of this unit in accordance with your local ordinances
and laws.
Choking hazard. Prevent children from swallowing the pen tip or side switch. The pen tip or
side switch may accidentally be pulled out if children are biting on them.
Wacom shall have no responsibility to repair or replace the product.
surface.
Hitting or dropping Cintiq may damage the display screen or other components.
Precautions
Page 3
Caution Do not put heavy articles on the pen display or push against it with a strong force; this may
Caution When opening or closing the stand, hold the stand carefully as you adjust it to prevent injury
Caution Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or
Caution Do not excessively bend or crimp the cabling.
break the stand mechanism or damage the display screen. Do not overload the unit when
the stand is open or the stand may break.
or damage to the product. Be careful to not let your fingers get caught in the moveable gap
of the stand mechanism.
apply heavy stress to the cable connectors; this may damage the unit or cabling.
Caution If the pen tip becomes sharp or angular, it may damage the coating on the display screen.
Caution Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the display
Caution Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of an
Please replace the pen tip if necessary.
screen. Use of these cleaners can damage the coating on the screen. Damage of this kind
is not covered by the manufacturer's warranty.
• To clean the display screen, use an anti-static cloth or a slightly damp cloth.
When cleaning, apply only a light amount of pressure to the display screen and do not
make the surface wet.
• To clean the Cintiq casing, converter unit, or Grip Pen, use a soft cloth with mild
detergent (such as dish washing liquid) diluted with water.
• Before cleaning, always disconnect your product from the AC power source.
electrostatic charge on the LCD screen. This may result in a temporary discoloration and
blotching of the display. If discolorations occur, leave the display on and the discolorations
should disappear within a few hours.
Reuse, recycling, and recovery. You are urged to recycle this product when replacing it with
a newer product or when it has outlived its useful life by bringing it to an appropriate
collection point for recyclable materials in your community or region. By doing this, you can
help improve the environment of your community as well as minimize the potential negative
effects created should any hazardous substance that may possibly be present within waste
material reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and
Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive
2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the
corresponding local laws of the Member States. Products for which this is applicable will be
marked with the WEEE symbol shown at the beginning of this note unless this is not feasible
because of the size or the function of the product. Wacom products are subject to the
Directive 2002/96/EC and therefore you should always collect them separately and bring
them to the appropriate collection point in your community or region.
Precautions
Page 4
Wacom pen display products comply with the European Union RoHS Directive 2002/95/EC
(RoHS Directive).
CONTENTS
INTRODUCTION AND OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PRECAUTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
YOUR NEW CINTIQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Cintiq pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Converter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Step 1: display installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Display cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 2: pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
USB cable installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
WORKING WITH YOUR CINTIQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Grip Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Basic pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pen display controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting display incline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Rotating the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attaching the accessory feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
CUSTOMIZING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Learning more about Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Customization basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Calibrating Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Adjusting clock and phase (VGA only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Factory presets, auto-sync, and color calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
On Screen Display (OSD) settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Contents
Page 5
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Testing the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Testing a pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
VGA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Windows-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
APPENDIX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Caring for Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Replacing the pen tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Using a mounting fixture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Pen and digital ink capabilities in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
About the Windows Tablet PC Input Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Uninstalling Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Cintiq 12WX (model DTZ-1200W) general specifications . . . . . . . . . . . . . . . . . . . . .59
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Pen tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Converter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Grip Pen (model ZP-501E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Product information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Ordering parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Federal Communications Commission (FCC) notice . . . . . . . . . . . . . . . . . . . . . . . . .64
Industry Canada (Canada only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
CE declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Warranty (Worldwide, Except for Europe, Africa and Middle East) . . . . . . . . . . . . . . . . .66
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Warranty Service in the U.S.A. and Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Warranty Service Outside of the U.S.A. and Canada . . . . . . . . . . . . . . . . . . . . . . . . .67
Licence warranty conditions (Europe, Africa and Middle East) . . . . . . . . . . . . . . . . . . . .68
Software Licence Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Cintiq exchange policy (Europe, Africa and Middle East) . . . . . . . . . . . . . . . . . . . . . . . .71
Contents
Page 6
YOUR NEW CINTIQ
Cintiq 12WX (model DTZ-1200W) pen
display with attached cable
Power supply (POW-A102)
and
power cable
Grip Pen with replacement nibs, pen stand,
and nib removal set
(ZP-501E, PST-A034, and FUZ-A131)
Installation Guide & Hardware Manual
(this manual)
Wacom Pen Tablet Driver CD
(contains the driver software)
DVI-I to VGA cable
(STJ-A259)
DVI cable
(STJ-A260)
USB cable
(STJ-A258)
Converter unit
(PLB-03)
Accessory set of 4 rubber feet
(PAS-A063)
PACKAGE CONTENTS
Carefully unpack all items and place them on a desktop or stable work surface. Verify that your
package contents are complete. To avoid damage, see the instructions on the following pages before
setting up and using Cintiq.
Note: Some configurations may include additional CDs or DVDs containing application software. To install these
applications, review the instructions that came with those CDs or DVDs. Retain the package box for use
when storing or shipping Cintiq.
Your new Cintiq
Page 7
CINTIQ PEN DISPLAY COMPONENTS
Power LED
Lights blue when power has been
supplied to Cintiq and a video
signal is present.
Glows orange when no video
signal is detected by Cintiq.
(e.g., Your computer is turned off,
starting up, or has entered a power
management mode in which video
signals are not sent.)
Status LED
Lights blue when the pen is in the active area of the pen display and the pen tip,
eraser, or side switch are pressed. The USB cable must be plugged into an
active USB port and a video signal must be present before the LED will light.
ExpressKeys
All ExpressKeys can be
customized to simulate
modifier keys, keystrokes,
and other frequently used
functions. A Display Toggle
function is also available,
enabling you to toggle the
screen cursor between the
Cintiq pen display and your
other displays. See page 21.
Touch Strip
Slide your finger over the
Touch Strips to zoom, scroll,
or perform custom keystroke
actions. See “Pen display
controls” on page 21.
Your product has many features and components with which you will want to become familiar.
FRONT VIEW
The display and tablet sensor function as an integrated output and input device. The tablet sensor
reports pen coordinates, pressure, tilt, switch, eraser, and other information.
Your new Cintiq
Page 8
REAR VIEW
Display stand
Enables you to you to adjust the incline of
the working surface. See “Adjusting
display incline” on page 25.
The unit can also be fixed to a VESA 75
standard mounting fixture. See “Using a
mounting fixture” on page 55.
Integrated cable
Connects to the converter unit.
Carries all data, video, and power
signals to and from the pen display.
Rotation pivot
Allows rotating the Cintiq.
See “Rotating the tablet” on
page 26.
Important: Always store the pen display on a stable surface or in its original packing carton when not
in use. Do not bend or crimp the cable.
Security slot
Allows easy attachment of a security
cable. (Located on upper edge of unit.)
Pen tether attachment point
If using a pen tether, connect it
to the attachment point located
on either side of the unit.
Stand latch
Slide to the side to unlock the display
stand from the closed position.
Power switch
Turns power on or off.
(Located on upper edge
of unit.)
Your new Cintiq
Page 9
CONVERTER UNIT
On Screen Display (OSD) controls
Use these controls to adjust the display settings.
See “Adjusting the display” on page 31.
DVI/VGA (digital/analog) switch
Set this switch for the video connection you will be using.
For DVI, move switch left (toward the connector).
For VGA, move switch right.
Pen display cable connector
Connects to the pen display’s integrated cable.
DVI-I video connector
Accepts an incoming DVI or VGA
video signal from your computer.
USB-A connector
For USB connection to your computer.
Power plug
For power input connection to the power supply adapter.
The converter unit provides an interface for all video and data signals passing between the Cintiq
pen display and your computer. The unit also routes input power from the supply adapter to your pen
display.
Your new Cintiq
Page 10
INSTALLATION
The computer treats the interactive pen display as two separate devices (the display and the pen
tablet). Therefore, the installation process is completed in two stages:
• First install as a display.
• Then install as a pen tablet.
Both stages require hardware and software installations and adjustments. Carefully follow ALL
instructions.
Important: You MUST install the Wacom driver software for correct pen-on-screen functionality.
SYSTEM REQUIREMENTS
Before installing Cintiq, be sure your computer meets the following minimum system requirements:
• PC. Windows 7, Vista™, XP (32 and 64 bit). DVI or VGA connector, available USB port, and
CD-ROM drive.
• Macintosh. OS X, v10.4 or greater. DVI or VGA video connector, available USB port, and
CD-ROM drive.
Cintiq supports both digital (DVI) and analog (VGA) video signals. If updating your video card, first
complete the video card installation before connecting Cintiq. If you have another display that is
compatible with your video card, you can use that display to verify the video card is operating
correctly.
Although you can connect Cintiq to either a DVI or VGA video card, connecting to a DVI video card
generally results in optimum performance.
Notes:
Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector.
To use Cintiq with another display, you will need two video cards or a video card with dual
output.
Depending on the capabilities of your video card and operating system, you may be able to set
up Cintiq as a mirrored, extended, or independent display. See your video card documentation
for more information on its capabilities.
When working with more than one monitor, Cintiq will map to the monitors based upon how
your system is configured. By default, if you are in mirror mode, the pen tablet will map to the
entire space on each monitor. See your hardware and operating system documentation for
details on configuring your computer and operating system for use with multiple monitors.
A Display Toggle function is available for use with multiple display systems. This enables you to
toggle the screen cursor between Cintiq and your other displays. For more information, see
“Using the ExpressKeys” on page 22.
Installation
Page 11
STEP 1: DISPLAY INSTALLATION
DVI-I connector
DVI-D connector
VGA connector
In this step, Cintiq is installed as a display on your system.
Important: Never connect or disconnect the video or power cables while your computer or Cintiq are
powered on. This can damage the display or video card.
1. Turn off your computer.
2. If your computer has only one video connector, you will need to unplug your previous monitor or
add a second video card. Determine if your computer has a digital (DVI) or analog (VGA)
connector, and set the DVI/VGA switch located on the converter unit for the video connection you
are using. See – A – in the connection diagram on page 13.
3. Making sure to tighten the thumbscrews on the connectors, follow the instructions below for your
video connector. See – B – in the connection diagram.
For DVI operation
connector located on the converter unit and the DVI-D or DVI-I
connector on your video card.
For VGA operation
connector located on the converter unit and the VGA connector on
your video card.
If connecting to a Mac Mini DisplayPort, you will need to obtain an
appropriate adapter. For best results the Apple Mini DisplayPort to
Dual-Link DVI Adapter is recommended. Adapters can be purchased
at various retail outlets and through the online Apple Store.
Connect the adapter between the Cintiq video cable and your
Macintosh.
4. Plug the pen display’s integrated cable into the matching connector on the converter unit.
When fully seated, the connector will snap into place. See – C – on the next page.
5. Connect the power adapter to the converter unit. Then connect the adapter’s power cable and
plug the adapter into an AC outlet. See – D – and – E – in the connection diagram.
6. Turn on Cintiq. The power LED will light orange.
, connect the Cintiq video cable between the DVI-I
, connect the Cintiq video cable between the DVI-I
Installation
Page 12
DISPLAY CABLING DIAGRAM
Cintiq
– B –
DVI or VGA
video card
Rear panel
of computer
Power adapter
– D –
To A C ou t le t
– E –
Caution
Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq
DVI/VGA switch for the video connection you are using.
Use only the converter unit and power adapter that came with Cintiq; use of an improper
converter or power adapter may damage the unit.
Do not connect or disconnect the video or power cables while Cintiq or your computer are turned
on – this can damage the display or computer video card.
Make sure that the display refresh rate does not exceed the maximum vertical frequency that
Cintiq can support. See “Product specifications” on page 59 for details.
– A –
– C –
DVI VGA
Installation
Page 13
7. Next, turn on your computer.
For Windows:
Cintiq will automatically install as a default monitor. To identify the unit as a pen
display and install the color calibration profile:
A) Open the C
• For Windows 7 and Vista, under A
• For Windows XP, open the D
If you have more than one monitor, click I
ONTROL PANEL folder.
S
CREEN RESOLUTION.
ETTINGS tab.
S
PPEARANCE AND PERSONALIZATION select ADJUST
ISPLAY PROPERTIES control panel and select the
DENTIFY MONITORS to determine which display
corresponds to the pen display. Select the number corresponding to Cintiq.
B) Click A
C) Select the M
D) Select the D
DVANCED SETTINGS....
ONITOR tab and click PROPERTIES.
RIVER tab and click UPDATE DRIVER.... An update driver dialog or Wizard will
appear.
E) Insert the Wacom Pen Tablet Driver CD. If the Wacom Tablet installation menu displays,
close it.
Windows 7 and Vista
•Select B
ROWSE MY COMPUTER FOR DRIVER SOFTWARE.
• Enter the drive letter for the Wacom Pen Tablet Driver CD and click N
:
EXT.
• After the installation is complete, close any open control panel windows.
Windows XP
• The Wizard will ask if Windows can search for software. Choose N
and click N
•Select I
•Select D
• Select the pen display option and click H
CD-ROM drive (e.g.,
• Follow the prompts. (If the H
C
ONTINUE ANYWAY.) After installation is complete, click FINISH and close any open
:
O, NOT THIS TIME
EXT.
NSTALL FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click NEXT.
ON’T SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL, and click NEXT.
AVE DISK.... Enter the letter of your
E:\), and click OK.
ARDWARE INSTALLATION dialog box displays, click
control panel windows.
For Macintosh
, a color profile is added to your color management system during the driver
software installation process. To activate this color profile for use with Cintiq, you may need to
select the Cintiq profile in the system’s ColorSync Utility control panel. For details, see the color
management information in your operating system and application documentation.
Installation
Page 14
8. As necessary, configure the display control panel settings for the proper size and color resolution.
See the “Product specifications” on page 59 for details about the maximum (native) resolution and
other resolution sizes that can be used with Cintiq. The display size and color resolution may be
constrained by the capabilities of your video card.
Windows
: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in
your display properties control panel.
To fine-tune the display, see “Adjusting the display” on page 31. If using analog (VGA) mode, see
“Adjusting clock and phase (VGA only)” on page 30.
9. After the LCD monitor portion of the installation is working to your satisfaction, move on to Step 2:
pen tablet installation.
For troubleshooting tips, see “Troubleshooting” on page 37.
Notes:
If your graphics card does not support the Cintiq’s native resolution of 1280 x 800 pixels, check
with your graphics card manufacturer for a driver update.
Each Cintiq LCD panel is produced under stringent quality standards. Production techniques
cannot guarantee an absolutely perfect display, and some panels may exhibit a certain number
of pixels that show an incorrect color. See the “Product specifications” on page 59 for more
information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré
pattern.
Do not apply excessive pressure on the display screen surface, it may cause the appearance of
a moiré or pooling pattern. If this occurs, use less pressure on the display screen when working
with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short
time. To prevent this, use a screen saver or other power management feature.
To extend the life of the pen display backlight, set your computer’s power management to turn
off the display when it is not in use for extended periods of time.
Installation
Page 15
STEP 2: PEN TABLET INSTALLATION
Computer
To U S B p or t
USB connector
In this step, Cintiq is installed as a pen tablet.
USB CABLE INSTALLATION
1. First plug the USB cable into the USB connector located on the converter unit.
2. Plug the other end of the cable into an available USB port on your computer or into a USB hub.
Next, install the pen tablet software. See “Software installation” on page 17.
Installation
Page 16
SOFTWARE INSTALLATION
Important: You MUST install the Wacom pen tablet driver software for correct pen-on-screen
functionality.
Save your work and close all open applications. Temporarily disable any virus protection programs.
• Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software
installer menu does not automatically display, double-click on the I
• Click I
NSTALL TABLET and follow the prompts to install the driver software.
• Reactivate your virus protection program.
• After completing the software installation, make sure you can use your pen on the Cintiq display
screen to move the screen cursor.
When you place the pen tip on the display screen, the screen cursor should immediately jump to a
corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the
display screen surface in a different location. The screen cursor should again jump to the new
position. This is known as absolute positioning, and enables you to position the screen cursor
without having to drag your pen across the display screen surface.
• Be sure to check the Read Me file for updated information. If you have trouble installing Cintiq,
see “Troubleshooting” on page 37.
Notes:
Driver installation automatically activates the new pen input functions available within Microsoft
Windows 7, Vista, and Office 2007 or later (except for Windows 7 Starter and Home Basic, and
Windows Vista Home Basic). Visit the Wacom web site at www.wacom.com/vista for additional
information on using your Wacom pen in Windows.
User-specific preferences are supported. After logging in, each user can customize their
personal settings in the Wacom Tablet control panel. Switching to another user will
automatically load the settings for that user.
If the pen display does not respond properly or you lose cursor control, the pen display
preferences may be corrupted. You can delete the current preference settings and return the
pen display to its factory default condition. See the Software User’s Manual for details on
managing preferences.
To uninstall the software driver, see “Uninstalling Cintiq” on page 58.
NSTALL icon located on the CD.
Next, see “Calibrating Cintiq” on page 29 to precisely align the screen cursor to the pen tip.
Installation
Page 17
WORKING WITH YOUR CINTIQ
Eraser: When the eraser is brought
within 5 mm (0.2 inch) of the
display the tablet reports the pen
location. Pressure information is
reported as you press down on the
eraser. By default, the eraser
function is set to ERASE.
DuoSwitch (side switch): Make sure the programmable switch is in a
convenient location where you can toggle it with your thumb or
forefinger, but not accidentally press it while drawing. You can use the
switch whenever the pen tip is within 5 mm (0.2 inch) of the tablet
surface; you do not need to touch the pen tip to the tablet. Toggle the
switch in either direction to activate the button functions. By default, the
upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT
CLICK.
Pen tip (replaceable nib)
: The pen is activated as soon as it is brought
within 5 mm (0.2 inch) of the pen display screen. This allows you to
position the screen cursor without touching the pen tip to the display
screen. When pressure is applied to the pen tip, the pen simulates a
primary mouse button click. The tip click pressure can be adjusted in the
Wacom Tablet control panel. By default, the tip function is set to CLICK.
When the Grip Pen is not in
use, place it in the pen
stand or lay it flat on your
desk.
To maintain the sensitivity
of your pen, do not store
the pen in a container
where it will rest on its tip or
eraser.
USING THE GRIP PEN
The pen is cordless, battery-free, and sensitive to the tilt and pressure you exert upon it. Hold the Grip
Pen as you would a normal pen or pencil. As you work, you can rest your hand lightly on the Cintiq
display screen, just as if it were a drawing board or sheet of paper. You can tilt the pen in any way that
feels most comfortable for drawing.
Important: Only use a pen that is compatible with Cintiq, such as the pen that shipped with the unit or
any of the pens from the Intuos3 product line (see “Accessories” on page 62). Other pens may
not function properly. Also, the Cintiq pen tip is specifically designed for use with the Cintiq pen
display – the tips on other pens could damage the protective coating on the display screen.
For information on customizing the pen settings, see “Customizing” on page 27.
Working with your Cintiq
Page 18
BASIC PEN OPERATIONS
Positioning: To position the screen cursor, move the pen slightly above the Cintiq
display screen without touching the screen surface. Press the pen tip on the
display screen to make a selection.
Note: You must calibrate the pen display to correctly align the screen cursor with
the pen tip. (See “Calibrating Cintiq” on page 29.) If the screen cursor does not
jump to a position close to the pen tip when you place the pen on the display
screen, then the pen display software driver may not be installed or is not loading.
Install the driver software if necessary. Otherwise, see “Troubleshooting” on
page 37.
Clicking
: Tap the display screen once with the pen tip, or touch the pen to the
display screen with enough pressure to register a click.
: You can make navigating with the pen easier by configuring Windows to select
Tip
when the pen is over an icon and to launch the icon with a single click. To turn
on this feature, first open a folder.
For Windows 7 and Vista
AND SEARCH OPTIONS. From the GENERAL tab select SINGLE-CLICK TO OPEN AN
ITEM (POINT TO SELECT).
For Windows XP
, from the TOOLS pull-down menu choose FOLDER OPTIONS....
, from the ORGANIZE pull-down menu choose FOLDER
From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
Double-clicking
: Press the upper side switch, or quickly tap the display
screen twice in the same place with the pen tip. Double-clicking is
easier when the pen is perpendicular to the tablet screen. See the
electronic Software User’s Manual for information on fine-tuning the
double-click area.
Dragging
: Select an object, then slide the pen tip across the display screen to
move the object.
Working with your Cintiq
Page 19
Using the side switch: The pen is equipped with a DuoSwitch. This switch has two programmable
functions that can be selected by rocking the switch in either direction. You can use the DuoSwitch
whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface; you do not need to touch the pen
tip to the tablet in order to use the switch. By default, the upper switch is set to D
lower switch is set to R
IGHT CLICK. Switch functions can be modified or disabled using the Wacom
OUBLE CLICK and the
Tablet control panel. See the electronic Software User’s Manual for details.
Drawing with pressure sensitivity
: The pen responds to the nuance and inflection of your hand
movements, enabling you to create natural-looking pen and brush strokes within applications that
support this feature. To draw with pressure, select a pressure-sensitive tool from your application’s
tool palette. As you draw on the screen surface, use various amounts of downward pressure on the
tip of the pen. Press lightly for thin lines or softer color. Press harder for thick lines or dense color.
Drawing with tilt
: The pen display recognizes when you tilt the pen from vertical to incline positions.
In supporting applications, tilt can be used to control line shape and thickness.
Erasing
: In supporting applications, the pen’s eraser works like the eraser on a
pencil. In text applications, use the eraser to select text, then lift the eraser from
the pen display screen to delete the text.
Working with your Cintiq
Page 20
PEN DISPLAY CONTROLS
ExpressKeys
Press the keys to quickly change tool properties, or perform frequently used
functions or keystrokes. By default, the ExpressKeys emulate keyboard
modifier keys. See “Using the ExpressKeys” on page 22.
A Display Toggle function is also available for use on multiple display
systems. This feature allows you to use your pen on the Cintiq pen display to
navigate the screen cursor to any display on your system. See the electronic
Software User’s Manual for details on working with Display Toggle.
Touch Strip
Slide your finger up or down to zoom, scroll,
or issue an assigned keystroke function.
See “Using the Touch Strips” on page 23.
The customizable ExpressKeys and Touch Strips enable you to improve your workflow in graphics or
other applications. While using the pen with your dominant hand, you can simultaneously use your
other hand to operate the ExpressKeys or Touch Strip.
Working with your Cintiq
Page 21
Loading...