Installation Guide & Hardware Manual for Cintiq 12WX (DTZ-1200W)
Wacom Cintiq® 12WX
Installation Guide & Hardware Manual for Cintiq 12WX (DTZ-1200W) English version 1.0, September 13, 2007
Copyright Wacom Co., Ltd, 2007
All rights reserved. No part of this manual may be reproduced except for your express personal use. Wacom reserves the right to revise this publication without obligation to provide notification of such changes.
Wacom does its best to provide current and accurate information in this manual. However, Wacom reserves the right to change any specifications and product configurations at its discretion, without prior notice and without obligation to include such changes in this manual.
DuoSwitch is a trademark, and Cintiq and Wacom are registered trademarks of Wacom Co., Ltd.
Photoshop is either a registered trademark or a trademark of Adobe Systems Incorporated in the United States and/or other countries. Microsoft, Windows, and Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Apple, the Apple logo, and Macintosh are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.
Any additional company and product names mentioned in this documentation may be trademarked and/or registered as trademarks. Mention of third-party products is for informational purposes only and constitutes neither an endorsement nor a recommendation. Wacom assumes no responsibility with regard to the performance or use of these products.
ExpressKey is a registered trademark of Ginsan Industries, Inc., and is used with permission.
INTRODUCTION AND OVERVIEW
The Wacom® Cintiq® 12WX pen display combines the benefits of a Liquid Crystal Display (LCD) with the control, comfort, and productivity of Wacom’s cordless, battery-free pen technology. This gives you a direct pen-on-screen interface for your computer.
Cintiq’s basic components include a Wacom pen tablet internally mounted behind a 12.1" wide format TFT color display, and Wacom’s Grip Pen.
Cintiq comes with an integrated display stand, enabling you to use the pen display flat on your desk or at a 25 degree incline. Your pen display also includes a rotation pivot, enabling you to rotate the display as you work.
This manual describes how to install and use your Cintiq pen display.
The computer treats the Cintiq pen display as two separate devices (the display and the pen tablet). Therefore, the installation process is completed in two stages:
•First install the Cintiq as a display.
•Then install the Cintiq as a pen tablet.
Both stages require hardware and software installations and adjustments. Please follow all instructions carefully.
IMPORTANT:You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality.
To learn about using the Wacom Tablet control panel to customize your pen display tablet and pen settings on Windows or Macintosh computers, see Customizing on page 27.
The following kinds of information are not included with this product: information about your specific computer hardware or operating system, or information about your application software. Your best source for this information is the set of manuals and discs that came with your hardware, operating system, or application.
Introduction and overview
Page 1
PRECAUTIONS
To ensure the safe usage of your product, be sure to follow all instructions, cautions, and warnings found within this manual. Failure to do so could cause the loss of data or damage to your computer. Failure to do so could also void your warranty, in which case Wacom shall have no responsibility to repair or replace the product.
WARNING This symbol indicates an item that, if disregarded, may lead to loss of human life or serious injury.
CAUTION This symbol indicates an item that, if disregarded, may lead to human injury or damage to personal property.
Exercise due care and diligence whenever engaging in a described action.
PHYSICAL LOCATION
WARNING Do not use the Cintiq pen display in a facility control system that requires extremely high reliability; it may cause other electronic devices to malfunction, or other devices may cause the pen display tablet to malfunction. Where use is prohibited, power off Cintiq to prevent the possibility of it causing other electronic devices to malfunction. Wacom does not accept any liability for direct or consequential damages. For details, please refer to your Warranty located at the end of this manual.
ENVIRONMENT
Temperature and Humidity
•Operating temperature and humidity: 5˚ to 35˚C, 20 to 80% RH
•Storage temperature and humidity: -10˚ to 60˚C, 20 to 90% RH
CAUTION Do not use or store Cintiq where:
• Temperature changes are severe or exceed specifications (e.g., outdoors or inside
a vehicle).
•The pen display, the Grip Pen, and the converter unit are exposed to direct sunlight or heat from an appliance, or are exposed to water or any other kind of liquid.
CAUTION Do not use Cintiq in a dusty environment; this may damage the unit.
Precautions
Page 2
USAGE
WARNING Only use the converter unit and power adapter that came with Cintiq. If a different type
of converter or power adapter are used, Cintiq will not work properly or may be damaged.
Using a different type of converter or power adapter also has the potential to result in fire. Use of a different converter or power adapter will void your warranty.
CAUTION Be sure to use a grounded power source when applying power to Cintiq.
CAUTION Do not connect or disconnect the video or power cables while Cintiq or your computer 
are turned on; this may damage the display, converter unit, or computer video card. In this case, Wacom shall have no responsibility to repair or replace the product.
CAUTION This product is for use with a DVI or VGA video card; using an inappropriate video card may damage Cintiq.
CAUTION Do not block the display panel or converter unit ventilation holes; this may overheat and damage the units.
When not using Cintiq for long periods of time, unplug the power adapter from the AC outlet.
HANDLING
WARNING High Voltage. Do not open or disassemble the Cintiq pen display or converter unit. There is a risk of electrical shock when the casings are open. This will also void your warranty and Wacom shall have no responsibility to repair or replace the product.
WARNING If the LCD screen has been damaged, DO NOT touch any liquid that may be leaking from it; this liquid is an irritant. In case of contact with skin, eyes, or mouth, rinse immediately with running water for at least 15 minutes or more. If contact is made with the eyes or mouth, also consult a physician.
WARNING
Hg
– LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
The Cintiq pen display has a backlight which contains mercury (Hg).
Be sure to dispose of properly, and to manage any disposal of this unit in accordance with your local ordinances and laws.
WARNING Prevent children from swallowing the pen tip or side switch. The pen tip or side switch may accidentally be pulled out if children are biting on them.
CAUTION Do not disassemble the Grip Pen. This may cause the device to malfunction. In this case, Wacom shall have no responsibility to repair or replace the product.
CAUTION Do not scratch the display screen. Avoid placing sharp objects on the display screen surface.
CAUTION Avoid intensive shock or vibration to Cintiq, the converter unit, or the Grip Pen.
Hitting or dropping Cintiq may damage the display screen or other components.
Precautions
Page 3
CAUTION Do not put heavy articles on the pen display or push against it with a strong force; this may break the stand mechanism or damage the display screen. Do not overload the unit when the stand is open or the stand may break.
CAUTION When opening or closing the stand, hold the stand carefully as you adjust it to prevent injury or damage to the product. Be careful to not let your fingers get caught in the moveable gap of the stand mechanism.
CAUTION Do not place heavy articles on the Cintiq cabling, repeatedly bend the cables sharply, or apply heavy stress to the cable connectors; this may damage the unit or cabling.
CAUTION Do not excessively bend or crimp the cabling.
CAUTION If the pen tip becomes sharp or angular, it may damage the coating on the display screen. Please replace the pen tip if necessary.
CAUTION Do not use any organic solvent (e.g., alcohol) or even mild detergent to clean the display screen. Use of these cleaners can damage the coating on the screen. Damage of this kind is not covered by the manufacturer's warranty.
•To clean the display screen, use an anti-static cloth or a slightly damp cloth.
When cleaning, apply only a light amount of pressure to the display screen and do not make the surface wet.
•To clean the Cintiq casing, converter unit, or Grip Pen, use a soft cloth with mild detergent (such as dish washing liquid) diluted with water.
•Before cleaning, always disconnect your product from the AC power source.
CAUTION Do not expose Cintiq to high voltage electrostatic discharges or to a build-up of an electrostatic charge on the LCD screen. This may result in a temporary discoloration and blotching of the display. If discolorations occur, leave the display on and the discolorations should disappear within a few hours.
Reuse, recycling, and recovery. You are urged to recycle this product when replacing it with a newer product or when it has outlived its useful life by bringing it to an appropriate collection point for recyclable materials in your community or region. By doing this, you can help improve the environment of your community as well as minimize the potential negative effects created should any hazardous substance that may possibly be present within waste material reach the environment during the disposal process.
Within the European Union, users are required not to dispose of Waste Electrical and Electronic Equipment (WEEE) as unsorted municipal waste, according to the Directive 2002/96/EC of the European Parliament and of the Council of 27 January 2003, or the corresponding local laws of the Member States. Products for which this is applicable will be marked with the WEEE symbol shown at the beginning of this note unless this is not feasible because of the size or the function of the product. Wacom products are subject to the Directive 2002/96/EC and therefore you should always collect them separately and bring them to the appropriate collection point in your community or region.
Wacom pen display products (Cintiq series) comply with the European Union RoHS Directive 2002/95/EC (RoHS Directive).
Precautions
Page 4
CONTENTS
Introduction and overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Physical location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Your new Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Cintiq pen display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Converter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Step 1: display installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Display cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Step 2: pen tablet installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 USB cable installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Pen tablet USB cabling diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Working with your Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
18 |
Using the Grip Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
18 |
Basic pen operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
19 |
Tablet controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
21 |
Using the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
22 |
Using the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
23 |
Setting up your work area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
24 |
Adjusting display incline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
25 |
Rotating the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26 |
Attaching the accessory feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
26 |
Customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Opening the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Learning more about Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Customization basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Calibrating Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Adjusting the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Factory presets, auto-sync, and color calibration . . . . . . . . . . . . . . . . 30 Power saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 On Screen Display (OSD) settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Adjusting clock and phase (VGA only) . . . . . . . . . . . . . . . . . . . . . . . . 35
Contents
Page 5
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
36 |
Testing Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
36 |
Testing controls and input tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
Testing the ExpressKeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
Testing the Touch Strips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
38 |
Testing a pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
39 |
Display troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
40 |
General display problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
40 |
VGA problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
42 |
Pen tablet troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
General problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
43 |
Windows-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
47 |
Macintosh-specific problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
47 |
Technical support options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
48 |
Obtaining driver downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
49 |
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Caring for Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Replacing the pen tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using a mounting fixture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Pen and digital ink capabilities in Windows Vista . . . . . . . . . . . . . . . . . . . . 53 About the Windows Vista Tablet PC Input Panel . . . . . . . . . . . . . . . . . 54 Uninstalling Cintiq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Cintiq 12WX (model DTZ-1200W) general specifications . . . . . . . . . . 56 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Pen tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Converter unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Power adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Grip Pen (model ZP-501E) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Ordering parts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Radio and television interference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Federal Communications Commission (FCC) notice . . . . . . . . . . . . . 60 Industry Canada (Canada only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 CE declaration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Warranty
(Worldwide, Except for Europe, Africa and Middle East) . . . . . . . . . . . . . . 62
Contents
Page 6
YOUR NEW CINTIQ
PACKAGE CONTENTS
Carefully unpack all items and place them on a desktop or stable work surface. Verify that your package contents are complete.
Cintiq 12WX (model DTZ-1200W) pen display with attached cable
Grip Pen with replacement nibs, pen stand, and nib removal set
(ZP-501E, PST-A034, and FUZ-A131)
USB cable (STJ-A258)
Converter unit VGA to DVI-I cable (PLB-03)
(STJ-A259)
DVI-D to DVI-I cable (STJ-A260)
Installation Guide & Hardware Manual |
Power supply (POW-A102) |
(this manual) |
and |
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power cable |
Wacom Pen Tablet Driver CD |
Accessory set of 4 rubber feet |
(contains the driver software) |
(PAS-A063) |
Note: Images not shown to scale. Some package configurations may include additional CDs or DVDs containing application software. To install these applications, review the instructions that came with those CDs or DVDs. Retain the package box for use when storing or shipping Cintiq.
Your new Cintiq
Page 7
CINTIQ PEN DISPLAY COMPONENTS
Your product has many features and components with which you will want to become familiar.
FRONT VIEW
The display and tablet sensor function as an integrated output and input device. The display supports resolutions up to 1280 x 800 pixels at 16,777,216 colors. The tablet sensor reports pen coordinates, pressure, tilt, switch, eraser, and other information.
Status LED
Lights blue when the pen is in the active area of the pen display tablet and the pen tip, eraser, or side switch are pressed. The USB cable must be plugged into an active USB port and a video signal must be present before the LED will light.
Power LED |
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signals are not sent.) |
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Touch Strip |
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Slide your finger over the |
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Touch Strips to zoom, scroll, |
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actions. See Tablet controls |
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on page 21. |
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ExpressKeys |
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All ExpressKeys can be |
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customized to simulate |
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modifier keys, keystrokes, |
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and other frequently used |
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functions. A display toggle |
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function is also available, |
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enabling you to toggle the |
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screen cursor between the |
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Cintiq pen display and your |
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Your new Cintiq
Page 8
REAR VIEW
Rotation pivot
Allows rotating the Cintiq.
See page 26.
Kensington security slot
Allows easy attachment of a security cable. (Located on upper edge of unit.)
Integrated cable
Connects to the converter unit. Carries all data, video, and power signals to and from the pen display.
Pen tether attachment point
If using a pen tether, connect it to the attachment point located on either side of the unit.
Display stand
Enables you to you to adjust the incline of the working surface. See Adjusting display incline on page 25.
The unit can also be fixed to a VESA 75 standard mounting fixture. See page 52.
Stand latch
Slide to the side to unlock the display stand from the closed position.
Power switch
Turns power on or off. (Located on upper edge of unit.)
Important: Always store the pen display on a stable surface or in its original packing carton when not in use. Do not bend or crimp the cable.
Your new Cintiq
Page 9
CONVERTER UNIT
The converter unit provides an interface for all video and data signals passing between the Cintiq pen display and your computer. The unit also routes input power from the supply adapter to your pen display.
Power plug
For power input connection to the power supply adapter.
USB-A connector
For USB connection to your computer.
DVI-I video connector
Accepts an incoming DVI or VGA video signal from your computer.
On Screen Display (OSD) controls
Use these controls to adjust the display settings.
See Adjusting the display on page 30.
Pen display tablet cable connector
Connects to the pen display’s integrated cable.
DVI/VGA (digital/analog) switch
Set this switch for the video connection you will be using.
For DVI, move switch left (toward the connector).
For VGA, move switch right.
Your new Cintiq
Page 10
INSTALLATION
SYSTEM REQUIREMENTS
Before installing Cintiq, be sure your computer meets the following minimum system requirements:
•PC. Windows Vista™, Vista x64, XP, XP x64, or 2000. DVI or VGA video connector, available USB port, and CD-ROM drive.
•Macintosh. OS X, v10.3.9 or greater. DVI or VGA video connector, available USB port, and CD-ROM drive. ADC connectors require an ADC to DVI-D adapter, not included.
Cintiq supports both digital (DVI) and analog (VGA) video signals. If updating your video card, complete the video card hardware and software installation before connecting Cintiq. If you have another display that is compatible with your video card, you can connect that display to the card in order to verify the video card is operating correctly.
Using the VGA to DVI-I cable, you can connect Cintiq to a VGA video card. However, connecting Cintiq to a DVI video card generally results in optimum performance.
Notes: Cintiq can be used alone or with another display, such as a CRT monitor or LCD projector. To use Cintiq with another display, you will need two video cards or a video card with dual output.
Depending on the capabilities of your video card and operating system, you may be able to set up Cintiq as a mirrored, extended, or independent display. See your video card documentation for more information on its capabilities.
When working with more than one display, Cintiq will map to the displays based upon how your system is configured. By default, if you are in mirror mode, the pen tablet will map to the entire space on each display. See your hardware and operating system documentation for details on configuring your computer and operating system for use with multiple displays.
A display toggle function is available for use with multiple display systems. This enables you to toggle the screen cursor between the Cintiq pen display and your other displays. For more information, see Using the ExpressKeys on page 22.
There are two primary steps to the installation process:
•Step 1: display installation
•Step 2: pen tablet installation
Follow ALL installation instructions carefully.
Installation
Page 11
STEP 1: DISPLAY INSTALLATION
In this step, Cintiq is installed as a display on your system.
Important: Do not connect the USB data cable until instructed to do so.
•Turn off your computer.
Caution: Never connect or disconnect the video or power cables while your computer or Cintiq are powered on – this can damage the display or video card.
•If your computer has only one video connector, you will need to unplug your previous display. Determine if your computer has a digital (DVI) or analog (VGA) connector, and set the DVI/VGA switch located on the converter unit for the video connection you are using. See – A – in the connection diagram on page 13.
•Making sure to tighten the thumbscrews on the connectors, follow the instructions below for your
video connector. See – B –
DVI-I connector
DVI-D connector
For DVI operation, connect the Cintiq video cable between the DVI-I connector located on the converter unit and the DVI-D or DVI-I connector on your video card. Be sure to connect the DVI-I end of the cable to the converter box, and the DVI-D end to your video card.
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For VGA operation, connect the Cintiq video cable between the DVI-I |
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connector located on the converter unit and the VGA connector on your video |
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card. |
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VGA connector |
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If connecting to an Apple ADC or mini-VGA connection, you will need to obtain |
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an appropriate adapter. Adapters can be purchased at various retail outlets. |
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For ADC operation, plug the DVI-D end of the Cintiq video cable into the ADC |
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Apple ADC |
to DVI-D adapter. Then connect the DVI-I end of the Cintiq cable to the DVI-I |
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connector |
connector on the converter unit. Next connect the ADC adapter end to the |
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ADC connector on your video card. |
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For an Apple mini-VGA connector, plug the VGA end of the Cintiq video cable |
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into the mini-VGA port adapter. Then connect the DVI-I end of the Cintiq cable |
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Mini-VGA port |
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to the DVI-I connector on the converter unit. Next connect the mini-VGA port |
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end to the mini-VGA port on your video card. |
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•Plug the pen display’s integrated cable into the matching connector on the converter unit.
When fully seated, the connector will snap into place. See – C – on the next page.
•Connect the power adapter to the converter unit. Then connect the adapter’s power cable and plug the adapter into an AC outlet. See – D – and – E –
•Turn on Cintiq. The power LED will light orange.
Installation
Page 12
DISPLAY CABLING DIAGRAM
CAUTION Make sure your video card has a DVI or VGA connector, and that you correctly set the Cintiq DVI/VGA switch for the video connection you are using.
Do not attach the USB data cable until instructed to do so.
– B – |
DVI or VGA |
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DVI-I connector |
video card |
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Cintiq pen
display tablet 
Rear panel of computer
– C –
– A –
DVI VGA
Power adapter |
– E – |
– D –
To AC outlet
CAUTION Use only the converter unit and power adapter that came with Cintiq; use of an improper
converter or power adapter may damage the unit.
Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on – this can damage the display or computer video card.
Make sure that the display refresh rate does not exceed 75 Hz (60 Hz for WXGA).
Installation
Page 13
•Next, turn on your computer.
For Windows systems, Cintiq will automatically install as a default display. If you want Cintiq to be identified as a Cintiq display and if you want to install the color calibration profile for Cintiq, follow the instructions below to update the display driver for Cintiq:
1.Open the CONTROL PANEL folder.
•For Windows Vista, under APPEARANCE AND PERSONALIZATION select ADJUST SCREEN RESOLUTION.
•For other Windows versions, open the DISPLAY PROPERTIES control panel and select the SETTINGS tab.
Note: If you have more than one display and you need help in determining which display corresponds to Cintiq, click the IDENTIFY monitors button. Select the display for Cintiq.
2.Click the ADVANCED settings button.
3.Select the MONITOR tab and click the PROPERTIES button.
4.Select the DRIVER tab and click the UPDATE DRIVER... button. An update driver dialog or Wizard will appear.
5.Insert the Wacom Pen Tablet Driver CD. If the Wacom Tablet installation menu displays, close it.
Windows Vista:
•Select the option BROWSE MY COMPUTER FOR DRIVER SOFTWARE.
•Enter the drive letter for the Wacom Pen Tablet Driver CD and click NEXT.
•After the installation is complete, close any open control panel windows.
Windows XP:
•The Wizard will ask if Windows can search for software. Choose NO, NOT THIS TIME and click NEXT.
•Select the option INSTALL FROM A LIST OR SPECIFIC LOCATION (ADVANCED), and click NEXT.
•Select the option DON’T SEARCH. I WILL CHOOSE THE DRIVER TO INSTALL, and click NEXT.
•Select the Cintiq pen display option and then click the HAVE DISK... button. Enter the letter of your CD-ROM drive (e.g., E:\), and click OK.
•Follow the prompts to continue. (If the HARDWARE INSTALLATION dialog box displays, click CONTINUE ANYWAY to accept the driver.) After the installation is complete, click the FINISH button and close any open control panel windows.
Windows 2000:
•Follow the prompts selecting the default options.
•If a signing warning dialog box displays, click YES to accept the driver. After the installation is complete click the FINISH button to close the Wizard and then close the DISPLAY PROPERTIES control panel.
Installation
Page 14
For Macintosh systems, a Cintiq color profile will be added to your computer’s color management system during the tablet software driver installation process. To activate this color profile for use with Cintiq, you may need to select the Cintiq 12WX profile in the system’s ColorSync Utility control panel. For more details, see the color management information in your operating system and application documentation.
•As necessary, configure the display control panel settings for the proper size and color resolution. The maximum (native) resolution of the Cintiq 12WX is 1280 x 800 pixels with 24 bit color (8 bits per color). The display size and color resolution may be constrained by the capabilities of your video card. See the video card manufacturer’s documentation for details.
For Windows: If you are using Cintiq as a secondary display, you may first need to enable Cintiq in your Display Properties control panel.
•If using analog (VGA) mode, you may want to fine-tune the display. See Adjusting clock and phase (VGA only) on page 35 and Adjusting the display beginning on page 30.
•After the display portion of Cintiq is working to your satisfaction, move on to Step 2: pen tablet installation to install the pen tablet portion of Cintiq. For troubleshooting tips, see page 36.
Notes:
If your graphics card does not support the native resolution of 1280 x 800 pixels, check with your graphics card manufacturer for a driver update.
Each Cintiq LCD panel is produced under stringent quality standards. Production techniques cannot guarantee an absolutely perfect TFT display, and some panels may exhibit a certain number of pixels that show an incorrect color. See the specifications on page 56 for more information.
If an image has fine striping (such as screen stripes), it may appear to flicker or display a moiré pattern.
Do not apply excessive pressure on the display surface, it may cause the appearance of a moiré or pooling pattern. If this occurs, use less pressure on the display screen when working with the pen.
When a still image is displayed for a long period of time, an after-image may remain for a short time. To prevent this, Wacom recommends using a screen saver or other power management feature.
Important: To extend the life of the backlight, set your computer’s power management to turn off the display when it is not in use for extended periods of time.
Installation
Page 15
STEP 2: PEN TABLET INSTALLATION
USB CABLE INSTALLATION
•First plug the USB cable into the USB connector located on the converter unit.
•Plug the other end of the cable into an available USB port on your computer or into a USB hub.
•Next, move on to the Software installation on page 17.
PEN TABLET USB CABLING DIAGRAM
To USB port
USB connector
Your computer
Installation
Page 16
SOFTWARE INSTALLATION
IMPORTANT:You MUST install the Wacom pen tablet driver software for correct pen-on-screen functionality.
To install the tablet software:
•Save your work and close all open applications. Temporarily disable any virus protection programs.
•Insert the Wacom Pen Tablet Driver CD into your computer’s CD-ROM drive. If the software installer menu does not automatically display, double-click on the INSTALL icon located on the CD.
•Click on the INSTALL TABLET link and follow the prompts to install the driver software.
•Reactivate your virus protection program.
•After completing the software installation, make sure you can use your pen on the Cintiq display to move the screen cursor.
When you place the pen tip on the display screen, the screen cursor should immediately jump to a corresponding position approximately beneath the pen tip. Lift the pen tip and place it on the display screen surface in a different location – the screen cursor should again jump to the new position. This is known as absolute positioning, and enables you to position the screen cursor without having to drag your pen across the display screen surface.
•Be sure to check the Read Me file for late-breaking news. If you have trouble installing Cintiq, see the Troubleshooting section beginning on page 36.
Notes:
For Windows Vista, driver installation automatically activates the new pen input functions available within Windows Vista and Office 2007 (except for Windows Vista Home Basic).
For Windows Vista, XP, and Macintosh OS X, user-specific preferences are supported. After logging in, each user can customize their personal settings in the Wacom Tablet control panel. Switching to another user will automatically load the settings for that user.
To uninstall the tablet driver, see Uninstalling Cintiq on page 55.
Next, adjust the pen display tablet calibration to precisely align the screen cursor to pen tip relationship. See Calibrating Cintiq on page 29.
Installation
Page 17
WORKING WITH YOUR CINTIQ
USING THE GRIP PEN
The pen is cordless, battery-free, and sensitive to the tilt and pressure you exert upon it. Hold the Grip Pen as you would a normal pen or pencil. As you work, you can rest your hand lightly on the Cintiq display screen, just as if it were a drawing board or sheet of paper. You can tilt the pen in any way that feels most comfortable for drawing.
DuoSwitch (side switch): Make sure the programmable switch is in a convenient location where you can toggle it with your thumb or forefinger, but not accidentally press it while drawing. You can use the switch whenever the pen tip is within 5 mm (0.2 inch) of the tablet surface; you do not need to touch the pen tip to the tablet. Toggle the switch in either direction to activate the button functions. By default, the upper switch is set to DOUBLE CLICK and the lower switch is set to RIGHT CLICK.
Pen tip (replaceable nib): The pen is activated as soon as it is brought within 5 mm (0.2 inch) of the pen display screen. This allows you to
position the screen cursor without touching the pen tip to the display screen. When pressure is applied to the pen tip, the pen simulates a primary mouse button click. The tip click pressure can be adjusted in the Wacom Tablet control panel. By default, the tip function is set to CLICK.
Eraser: When the eraser is brought within 5 mm (0.2 inch) of the display the tablet reports the pen location. Pressure information is reported as you press down on the eraser. By default, the eraser function is set to ERASE.
When the Grip Pen is not in use, place it in the pen stand or lay it flat on your desk.
To maintain the sensitivity of your pen, do not store the pen in a container where it will rest on its tip or eraser.
Important: Only use a pen that is compatible with Cintiq, such as the pen that shipped with the unit or any of the pens from the Intuos3 product line (see Accessories on page 58). Other pens may not function properly. Also, the Cintiq pen tip is specifically designed for use with the Cintiq pen display – the tips on other pens could damage the protective coating on the display screen.
For information on customizing the pen settings, see Customizing on page 27.
Working with your Cintiq
Page 18
BASIC PEN OPERATIONS
Pointing and selecting: Move the pen slightly above the Cintiq display screen to position the screen cursor; you do not need to touch the tablet surface. The cursor jumps to the location where you place the pen. Press the pen tip on the display screen to make a selection.
Note: You must calibrate the pen display tablet to correctly align the screen cursor with the pen tip. (See Calibrating Cintiq on page 29.) If the screen cursor does not jump to a position close to the pen tip when you place the pen on the display screen, then the pen tablet driver may not be installed or is not loading. Install the pen tablet driver software if necessary. Otherwise, see Troubleshooting, beginning on page 36.
Clicking: Tap the display screen once with the pen tip, or touch the pen to the display screen with enough pressure to register a click.
Windows tip: You can make navigating with the pen easier by configuring Windows to select when the pen is over an icon and to launch the icon with a single click. To turn on this feature first open a folder.
For Windows Vista, from the ORGANIZE pull-down menu choose FOLDER AND SEARCH
OPTIONS. From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
For other Windows versions, from the TOOLS pull-down menu choose FOLDER OPTIONS....
From the GENERAL tab select SINGLE-CLICK TO OPEN AN ITEM (POINT TO SELECT).
Double-clicking: Press the upper side switch, or quickly tap the display screen twice in the same place with the pen tip. Double-clicking is easier when the pen is perpendicular to the tablet screen. See the electronic Software User’s Manual for information on fine-tuning the double-click area.
Dragging: Select an object, then slide the pen tip across the display screen to move the object.
Working with your Cintiq
Page 19
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