Toshiba U400 User Manual

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User’s Manual

U400/U400D

PORTÉGÉ M800/M800D

computers.toshiba-europe.com

U400/U400D, PORTÉGÉ M800/M800D

Copyright

© 2008 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.

TOSHIBA U400/U400D, PORTÉGÉ M800/M800D Portable Personal Computer User's Manual

First edition June 2008

Ownership and copyright of music, video, computer programs, databases, etc. are protected by the copyright laws. These copyrighted materials may be copied for private use at home only. If, beyond the limitation above, you copy (including to transform data formats) or modify these materials, transfer them or distribute them via the Internet without approval of copyright owners, you may be subject to claims for compensation for damage and/or criminal penalties due to infringements of copyrights or personal rights. Please remember to observe the copyright laws when you use this product to copy the copyrighted works or perform other actions.

Please note that you may infringe the owner's rights protected by the copyright laws if you use the screen mode switching functions (e.g. Wide mode, Wide Zoom mode, etc.) of this product to display enlarged images/video at coffee shops or hotels for the purposes of profits or providing these to the public.

Disclaimer

This manual has been validated and reviewed for accuracy. The instructions and descriptions it contains are accurate for the TOSHIBA U400/U400D, PORTÉGÉ M800/M800D Portable Personal Computer at the time of this manual’s production. However, succeeding computers and manuals are subject to change without notice. TOSHIBA assumes no liability for damages incurred directly or indirectly from errors, omissions or discrepancies between the computer and the manual.

Trademarks

Microsoft, Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation.

DirectX, AcriveDesktop, DirectShow, and Windows Media are registered trademarks of Microsoft Corporation.

Intel, Intel Core, Celeron, Centrino and Pentium are trademarks or registered trademarks of Intel Corporation.

Adobe and Photoshop are either registered trademarks or trademarks of Adobe Systems Incorporated.

Bluetooth™ is a registered trademark owned by its proprietor and used by TOSHIBA under license.

ConfigFree is a trademark of TOSHIBA Corporation. DVD MovieFactory is a trademark of Ulead Systems Inc.

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BizCard is a trademark of NewSoft Technology Corporation. Dolby is a registered trademark of Dolby Laboratories. ExpressCard is a trademark of PCMCIA.

HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

Labelflash™ is a trademark of YAMAHA CORPORATION.

Memory Stick, Memory Stick PRO, and i.LINK are registered trademarks and i.LINK is a trademark of Sony Corporation.

MultiMediaCard and MMC are trademarks of MultiMediaCard Association. Photo CD is a trademark of Eastman Kodak.

Secure Digital and SD are trademarks of SD Card Association. xD-Picture Card is a trademark of Fuji Photo Film, Co., Ltd. Wi-Fi is a registered trademark of the Wi-Fi Alliance.

Other trademarks and registered trademarks not listed above may be used in this manual.

Safety Instructions

Use the following safety guidelines to help protect yourself and your computer.

When Using Your Computer

Do not operate your portable computer for an extended period of time with the base resting directly on your body. With extended operation, heat can potentially build up in the base. Allowing sustained contact with the skin could cause discomfort or, eventually, a burn.

Do not attempt to service the computer yourself. Always follow installation instructions closely.

Do not carry a battery in your pocket, purse, or other container where metal objects (such as car keys) could short-circuit the battery terminals. The resulting excessive current follow can cause extremely high temperatures and may result in damage from burns.

Be sure that nothing rests on your AC adapter’s power cable and that the cable is not located where it can be tripped over or stepped on.

Place the AC adapter in a ventilated area, such as a desk top or on the floor, when you use it to run the computer or to charge the battery. Do not cover the AC adapter with papers or other items that will reduce cooling; also, do not use the AC adapter while it is inside a carrying case.

Use only the AC adapter and batteries that are approved for use with this computer. Use of another type of battery or AC adapter may risk fire or explosion.

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Before you connect the computer to a power source, ensure that the voltage rating of the AC adapter matches that of the available power source. 115 V/60 Hz in most of North and South America and some Far Eastern countries such as Taiwan. 100 V/50 Hz in eastern Japan and 100 V/60 Hz in western Japan. 230 V/50 Hz in most of Europe, the Middle East, and the Far East.

If you use an extension cable with your AC adapter, ensure that the total ampere rating of the products plugged in to the extension cable does not exceed the ampere rating of the extension cable.

To remove power from the computer, turn it off, remove the battery, and disconnect the AC adapter from the electrical outlet.

To help avoid the potential hazard of electric shock, do not connect or disconnect any cables or perform maintenance or reconfiguration of this product during and electrical storm.

When setting up the computer for work, place it on a level surface.

EU Declaration of Conformity

This product is labelled with the CE Mark in accordance with Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC which includes the compliance to the Electromagnetic Compatibility Directive 2004/108/EC and the Low Voltage Directive 2006/95/EC.

CE Marking is the responsibility of TOSHIBA EUROPE GmbH, Hammfelddamm 8, 41460 Neuss, Germany, phone +49-(0)-2131-158-01.

For a copy of the related CE Declaration of Conformity please refer to thefollowing website: http://epps.toshiba-teg.com

This product and the supplied accessories are designed to observe the required EMC (Electromagnetic Compatibility) standards. However, Toshiba cannot guarantee that this product still observes these EMC standards if accessories or cables not manufactured/distributed by Toshiba are connected or implemented. To avoid in general EMC problems, the following advice should be observed:

Only CE marked accessories should be connected/implemented

Only the best shielded data cables should be connected

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GOST

Modem warning notice

Conformity Statement

The equipment has been approved to [Council Decision 98/482/EC - "TBR 21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN).

However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance.

Network Compatibility Statement

This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements conditional in EG 201 121.

Germany

ATAAB AN005, AN006, AN007, AN009, AN010 and

 

DE03, 04, 05, 08, 09,12,14,17

Greece

ATAAB AN005, AN006 and GR01, 02, 03, 04

 

 

Portugal

ATAAB AN001, 005, 006, 007, 011 and P03, 04, 08,

 

10

Spain

ATAAB AN005, 007, 012, and ES01

 

 

Switzerland

ATAAB AN002

 

 

All other

ATAAB AN003, 004

countries/regions

 

Specific switch settings or software setup are required for each network, please refer to the relevant sections of the user guide for more details.

The hookflash (timed break register recall) function is subject to separate national type approvals. It has not been tested for conformity to national type regulations, and no guarantee of successful operation of that specific function on specific national networks can be given.

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Following information is only for EU-member states:

Disposal of products

The symbol indicates that this product may not be treated as household waste. Please ensure this product is properly disposed as inappropriate waste handling of this product may cause potential hazards to the environment and human health. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Disposal of batteries and/or accumulators

The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste.If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the Battery Directive (2006/66/EC), then the chemical symbols for lead

Pb, Hg, Cd (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.

This symbol may not be displayed depending on the country and region where you purchased.

EnergyStar® Program

Your computer model may be Energy Star® qualified. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies.

TOSHIBA is a partner in the Environmental Protection Agency’s (EPA) ENERGY STAR® Program and has designed this computer to meet the latest ENERGY STAR® guidelines for energy efficiency. Your computer

ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes.

To conserve energy, your computer is set to enter the low-power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode. TOSHIBA recommends that you leave this and other energy saving features active, so that your computer will operate at its maximum energy efficiency. You can wake the computer from Sleep mode by pressing the power button.

Products that earn the ENERGY STAR® prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission. According to the EPA, a computer meeting the new ENERGY STAR® specifications will use between 20% and 50% less energy depending on how it is used.

Visit http://www.eu-energystar.org or http://www.energystar.gov for more information regarding the ENERGY STAR Program.

Visit http://www.energystar.gov or http://www.energystar.gov/power management for more information regarding the ENERGY STAR Program.

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Optical disc drive safety instructions

Be sure to check the international precautions at the end of this section.

Panasonic

DVD Super Multi UJ-862E/UJ-862A

The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.

Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.

To prevent direct exposure to the laser beam, do not try to open the enclosure.

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Hitach-LG Data Storage

DVD Super Multi GSA-U20N/GSA-U20F

The DVD Super Multi drive employs a laser system. To ensure proper use of this product, please read this instruction manual carefully and retain for future reference. Should the unit ever require maintenance, contact an authorized service location.

Use of controls, adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure.

To prevent direct exposure to the laser beam, do not try to open the enclosure.

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International Precautions

CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest "AUTHORIZED service station." To prevent direct exposure to the laser beam, do not try to open the enclosure.

VORSICHT: Dieses Gerät enthält ein Laser-System und ist als "LASERSCHUTZKLASSE 1 PRODUKT" klassifiziert. Für den richtigen Gebrauch dieses Modells lesen Sie bitte die Bedienungsanleitung sorgfältig durch und bewahren diese bitte als Referenz auf. Falls Probleme mit diesem Modell auftreten, benachrichtigen Sie bitte die nächste "autorisierte Service-Vertretung". Um einen direkten Kontakt mit dem Laserstrahl zu vermeiden darf das Gerät nicht geöffnet werden.

ADVARSEL: Denne mærking er anbragt udvendigt på apparatet og indikerer, at apparatet arbejder med laserstråler af klasse 1, hviket betyder, at der anvendes laserstrlier af svageste klasse, og at man ikke på apparatets yderside kan bilve udsat for utilladellg kraftig stråling.

APPARATET BOR KUN ÅBNES AF FAGFOLK MED SÆRLIGT KENDSKAB TIL APPARATER MED LASERSTRÅLER!

Indvendigt i apparatet er anbragt den her gengivne advarselsmækning, som advarer imod at foretage sådanne indgreb i apparatet, at man kan komme til at udsatte sig for laserstråling.

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OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1.

VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä.

CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.

VORSICHT: DIE VERWENDUNG VON ANDEREN STEUERUNGEN ODER EINSTELLUNGEN ODER DAS DURCHFÜHREN VON ANDEREN VORGÄNGEN ALS IN DER BEDIENUNGSANLEITUNG BESCHRIEBEN KÖNNEN GEFÄHRLICHE STRAHLENEXPOSITIONEN ZUR FOLGE HABEN.

Important Notice

Copyrighted works including, but not limited to music, video, computer program, databases are protected by copyright laws. Unless specifically permitted under applicable copyright laws, you cannot copy, modify, assign, transmit or otherwise dispose of any copyrighted work with the consent of the owner of the copyright. Please take notice that unauthorized copying, modification, assignment, transmission and disposition may be subject to claims for damages and penalties.

Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.

Do not use the telephone to report a gas leak in the vicinity of the leak.

Use only the power cord indicated in this manual.

Replace only with the same or equivalent type battery recommended by the manufacturer.

Dispose of used batteries according to the manufacturer’s instructions.

Use only the battery pack that came with the computer or an optional battery pack. Use of wrong battery could damage your computer.

TOSHIBA assumes no liability for any damage in such case.

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General Precautions

TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer.

Be certain to read the general precautions below and to note the cautions included in the text of the manual.

Creating a computer-friendly environment

Place the computer on a flat surface that is large enough for the computer and any other items you are using, such as a printer.

Leave enough space around the computer and other equipment to provide adequate ventilation. Otherwise, they may overheat.

To keep your computer in prime operating condition, protect your work area from:

Dust, moisture, and direct sunlight.

Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones.

Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters.

Extreme heat, cold, or humidity.

Liquids and corrosive chemicals.

Stress injury

Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. Chapter 3, Getting Started, also includes information on work space design, posture and lighting that can help reduce physical stress.

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Heat injury

Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm. While the temperature will not feel hot to the touch, if you maintain physical contact with the computer for a long time, for example if you rest the computer on your lap or if you keep your hands on the palm rest, your skin might suffer a low-heat injury.

If the computer has been used for a long time, avoid direct contact with the metal plate supporting the various interface ports as this can become hot.

The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction. If you need to transport the AC adaptor, you should disconnect it and let it cool before moving it.

Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged.

Pressure or impact damage

Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer's components or otherwise cause it to malfunction.

ExpressCard overheating

Some ExpressCards can become hot during prolonged use which may result in errors or instability in the operation of the device in question. In addition, you should also be careful when you remove a PC or ExpressCard that has been used for a long time.

Mobile phones

Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use.

Instruction Manual for Safety and Comfort

All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort. Be sure to read it before using the computer.

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Table of Contents

Chapter 1 Introduction

Equipment checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9 TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10 Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Chapter 2 The Grand Tour

Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Left side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4 Backside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Underside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 Front with the display open. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6 Optical Disc Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8 AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Chapter 3 Getting Started

Installing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Connecting the AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Opening the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Turning on the power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Windows Vista setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Turning off the power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Restarting the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 System Recovery Options and Restoring

the pre-installed Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

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Chapter 4 Operating Basics

Using the TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1 Using the fingerprint sensor (optional) . . . . . . . . . . . . . . . . . . . . . . . 4-2 Using the Web Camera (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10 Using the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12 Using the optical disc drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16 Writing CD/DVD with the DVD Super Multi drive . . . . . . . . . . . . . . . 4-20 TOSHIBA Disc Creator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24 Using Ulead DVD MovieFactory for TOSHIBA . . . . . . . . . . . . . . . . . 4-25 Media care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28 Wireless communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-31 LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33 Cleaning the computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34 Moving the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35 Using the Hard Disk Drive (HDD) Protection . . . . . . . . . . . . . . . . . . 4-36

Chapter 5 The Keyboard

Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1 F1 ... F12 function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Soft keys: Fn key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2 Hot keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3 Windows® special keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Keypad overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5 Generating ASCII characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6

Chapter 6 Power and Power-Up Modes

Power conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1 Power indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Battery types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3 Care and use of the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 Replacing the battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10 Starting the computer by password . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 Power-up modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12 Panel power off/on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13 System Auto Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Chapter 7 HW Setup

Accessing HW Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

HW Setup Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1

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Chapter 8 Optional Devices

ExpressCard Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2 SD/SDHC/MMC/MEMORY STICK/

MEMORY STICK PRO/xD Memory cards . . . . . . . . . . . . . . . . . . . . . . 8-4 Memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-7 Additional battery pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 Additional AC adaptor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-10 External monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-11 i.LINK (IEEE1394) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12 eSATA (External Serial ATA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14 Security lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-15

Chapter 9 Troubleshooting

Problem solving process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 Hardware and system checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3 TOSHIBA support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17

Appendix A Specifications

Appendix B Display Controller

Appendix C Wireless LAN

Appendix D AC Power Cord and Connectors

Appendix E Legal Footnotes

Appendix F If your computer is stolen

Glossary

Index

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Preface

Congratulations on your purchase of the TOSHIBA U400/U400D, PORTÉGÉ M800/M800D computer. This powerful notebook computer provides excellent expansion capability, including multimedia devices, and it is designed to provide years of reliable, high-performance computing.

This manual tells you how to set up and begin using your TOSHIBA U400/U400D, PORTÉGÉ M800/M800D computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.

If you are a new user of computers or if you’re new to portable computing, first read over the Introduction and The Grand Tour chapters to familiarize yourself with the computer's features, components and accessory devices. Then read Getting Started for step-by-step instructions on setting up your computer.

If you are an experienced computer user, please continue reading the preface to learn how this manual is organized, then become acquainted with this manual by browsing through its pages. Be sure to look over the Specifications section of the Introduction, to learn about features that are uncommon or unique to the computer. If you are going to install PC Cards or connect external devices such as a monitor, be sure to read Chapter 8,

Optional Devices.

Manual contents

This manual is composed of the following nine chapters, six appendixes, a glossary and an index.

Chapter 1, Introduction, is an overview of the computer's features, capabilities, and options.

Chapter 2, The Grand Tour, identifies the components of the computer and briefly explains how they function.

Chapter 3, Getting Started, provides a quick overview of how to begin operating your computer and gives tips on safety and designing your work area.

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Chapter 4, Operating Basics, includes instructions on using the following devices: TouchPad, optional fingerprint sensor, optional web camera, optional internal microphone, Sound System, optical media drive, modem, wireless communication and LAN. It also provides tips on care of the computer, and CD/DVDs.

Chapter 5, The Keyboard, describes special keyboard functions including the keypad overlay and hot keys.

Chapter 6, Power and Power-Up Modes, gives details on the computer's power resources and battery save modes.

Chapter 7, HW Setup explains how to configure the computer using the HW Setup program.

Chapter 8, Optional Devices, describes the optional hardware available.

Chapter 9, Troubleshooting, provides helpful information on how to perform some diagnostic tests, and suggests courses of action if the computer doesn’t seem to be working properly.

The Appendices provide technical information about your computer.

The Glossary defines general computer terminology and includes a list of acronyms used in the text.

The Index quickly directs you to the information contained in this manual.

Conventions

This manual uses the following formats to describe, identify, and highlight terms and operating procedures.

Abbreviations

On first appearance, and whenever necessary for clarity, abbreviations are enclosed in parenthesis following their definition. For example: Read Only Memory (ROM). Acronyms are also defined in the Glossary.

Icons

Icons identify ports, dials, and other parts of your computer. The indicator panel also uses icons to identify the components it is providing information on.

Keys

The keyboard keys are used in the text to describe many computer operations. A distinctive typeface identifies the key top symbols as they appear on the keyboard. For example, Enter identifies the Enter key.

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U400/U400D, PORTÉGÉ M800/M800D

Key operation

Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, Ctrl + C means you must hold down Ctrl and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.

ABC

When procedures require an action such as

 

clicking an icon or entering text, the icon’s name

 

or the text you are to type in is represented in the

 

type face you see to the left.

Display

ABC

Names of windows or icons or text generated by

 

the computer that appears on its display screen is

 

presented in the type face you see to the left.

Messages

Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below.

Pay attention! A caution informs you that improper use of equipment or failure to follow instructions may cause data loss or damage your equipment.

Please read. A note is a hint or advice that helps you make best use of your equipment.

Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.

Terminology

This term is defined in this document as follows:

Start

The word "Start" refers to the " " button in

 

Microsoft® Windows Vista™.

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Introduction

Chapter 1

Introduction

This chapter provides an equipment checklist, and it identifies the computer's features, options and accessories.

Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA.

Equipment checklist

Carefully unpack your computer. Save the box and packing materials for future use.

Hardware

Check to make sure you have all the following items:

TOSHIBA U400/U400D, PORTÉGÉ M800/M800D Portable Personal Computer

Universal AC adaptor and power cord

Software

Microsoft® Windows Vista™

The following software is preinstalled:

Microsoft® Windows Vista™

Microsoft Internet Explorer

TOSHIBA Value Added Package

TOSHIBA Hardware Setup

TOSHIBA Supervisor Password

TOSHIBA Assist

TOSHIBA ConfigFree

TOSHIBA DVD PLAYER

TOSHIBA FingerPrint Utility*

TOSHIBA SD Memory Utilites

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Introduction

TOSHIBA Disc Creator

TOSHIBA Face Recognition*

TOSHIBA Acoustic Silencer

Ulead DVD MovieFactory® for TOSHIBA*

Presto! BizCard 5*

Online Manual

*is preinstalled dependant on the model purchased.

Documentation

U400/U400D, PORTÉGÉ M800/M800D Personal Computer User’s Manual

U400/U400D, PORTÉGÉ M800/M800D Quickstart

Instruction Manual for Safety and Comfort

Warranty information

If any of the items are missing or damaged, contact your dealer immediately.

Features

Please visit your region’s web site for the configuration details of the model that you have purchased.

Processor

Built-in

Depends on the model you purchased.

 

Please visit your region’s website for the

 

configuration details of the model that you have

 

purchased.

Chipset

Mobile Intel® GM45 Express Chipset

 

or

 

AMD M780G Chipset

 

 

Memory

Slots

PC2-5300 or PC2-6400 512 MB, 1024 MB or

 

2048 MB memory modules can be installed in the

 

two memory slots. Maximum system memory size

 

and speed are depending on the model you

 

purchased.

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Introduction

 

 

 

 

 

 

 

Main Memory

Part of the main system memory may be used by

 

Disclaimer

the graphics system for graphics performance

 

 

and therefore reduce the amount of main system

 

 

memory available for other computing activities.

 

 

The amount of main system memory allocated to

 

 

support graphics may vary depending on the

 

 

graphics system, applications utilized, system

 

 

memory size and other factors. For PC’s

 

 

configured with 4 GB of system memory, the full

 

 

system memory space for computing activities will

 

 

be considerably less and will vary by model and

 

 

system configuration.

If your computer is configured with two 2 GB memory modules, the memory might be displayed as approximately 3 GB only (depending on the computer's hardware specifications).

This is correct because the operating system usually displays the available memory instead of the physical memory (RAM) built into the computer.

Various system components (like the video adapter's GPU and PCI devices like Wireless LAN, etc.) require their own memory space. Since a 32-bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory. It is a technical limitation that the overlapped memory is not available to the operating system.

Even though some tools might display the actual physical memory built into your computer, the memory available to the operating system will still be approximately 3 GB only.

Video RAM

Intel® GMA HD4500 model:

 

Video RAM capacity shares with main memory,

 

and the proportion depends on Dynamic Video

 

Memory Technology.

 

ATI Radeon™ HD 3200 Graphics model

 

Video RAM capacity shares with main memory,

 

and the proportion depends on ATI

 

HyperMemory™.

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Introduction

 

 

 

 

Power

 

 

 

 

 

Battery Pack

Your computer is powered by a rechargeable

 

 

lithium-ion battery pack.

 

RTC Battery

The internal RTC battery backs up the Real Time

 

 

Clock and calendar.

 

AC Adaptor

The universal AC adaptor provides power to the

 

 

system and recharges the batteries when they

 

 

are low. It comes with a detachable power cord.

 

 

Because it is universal, it can receive a range of

 

 

AC voltage from 100 to 240 volts; however, the

 

 

output current varies among different models.

 

 

Using the wrong model can damage your

 

 

computer. Refer to the AC adaptor section in

 

 

Chapter 2, The Grand Tour.

 

Disks

 

 

 

 

 

Hard disk Disclaimer

1 Gigabyte (GB) means 109 = 1,000,000,000

 

 

bytes using powers of 10. The computer

 

 

operating system, however, reports storage

 

 

capacity using powers of 2 for the definition of

 

 

1 GB = 230 = 1,073,741,824 bytes, and therefore

 

 

shows less storage capacity. Available storage

 

 

capacity will also be less if the product includes

 

 

one or more pre-installed operating systems,

 

 

such as Microsoft Operating System and/or pre-

 

 

installed software applications, or media content.

 

 

Actual formatted capacity may vary.

Hard disk Drive Available in 1x2.5" HDD (9.5mm/SATA)

120 GB

160 GB

250 GB

320 GB

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Introduction

DVD Super Multi drive Your computer is equipped with a full-size DVD Super Multi drive module that lets you record data to rewritable CD/DVDs as well as run either 12cm (4.72") or 8cm (3.15") CD/DVDs without using an adaptor. It reads DVD-ROMs at maximum

8 speed and CD-ROMs at maximum 24 speed. It writes CD-Rs at up to 24 speed, CD-RWs at up to 16 speed, DVD-Rs at maximum 8 speed, DVD-RWs at maximum 6 speed. DVD+Rs at maximum 8 speed, DVD+RWs at maximum

8 speed, DVD+R(DL) discs at maximum 6 speed and DVD-R(DL) discs at maximun 6 speed and DVD-RAM discs at maximum 5 speed. It supports the following formats:

DVD-ROM

DVD-Video

DVD-R

DVD-RW

DVD+R

DVD+RW

DVD-RAM

DVD+R DL

DVD-R DL

CD-DA

CD-Text

Photo CD (single/multi-session)

CD-ROM Mode 1, Mode 2

CD-ROMXA Mode 2 (Form1, Form2)

Enhanced CD (CD-EXTRA)

CD-G (Audio CD only)

Addressing Method 2

Display

The computer's LCD panel supports high-resolution video graphics. The screen can be set at a wide range of viewing angles for maximum comfort and readability.

Built-In

13.3" WXGA 16 M colors, with the following

 

resolution: 1280 horizontal × 800 vertical pixels.

Graphics Controller Graphics controller maximizes display performance. Refer to Appendix B, Display Controller for more information.

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1-5

 

 

 

 

Introduction

 

 

 

 

 

 

Keyboard

 

 

 

 

 

 

 

Built-In

TOSHIBA Vista keyboard, 85 keys or 86 keys,

 

 

compatible with IBM enhanced keyboard,

 

 

embedded numeric overlay, dedicated cursor

 

 

control,

and

keys. Refer to Chapter 5,

 

 

The Keyboard, for details.

 

Pointing Device

 

 

 

 

 

 

 

Built-In TouchPad

A TouchPad and control buttons in the palm rest

 

 

enable control of the on-screen pointer and

 

 

scrolling of windows.

 

 

Ports

 

 

 

 

 

 

 

HDMI

This HDMI jack allows you to connect external

 

 

display/audio devices. (Provided with some

 

 

models)

 

 

 

External Monitor

This 15-pin port lets you connect an external

 

 

video display.

 

 

Universal Serial Bus

The computer has Universal Serial Bus ports that

 

(USB 2.0)

comply with the USB 2.0 standard, which enables

 

 

data transfer speeds 40 times faster than the

 

 

USB 1.1 standard. (The ports also support

 

 

USB 1.1.)

 

 

 

eSATA/USB combo

The eSATA/USB combo port supports the USB

 

port

2.0 and the eSATA function.

 

i.LINK (IEEE1394a)

This port enables high-speed data transfer

 

 

directly from external devices such as digital

 

 

video cameras.

 

(depending on the model you purchased.)

Slots

ExpressCard Slot The ExpressCard slot that can accommodate two standard module formats; an ExpressCard/34 module and an ExpressCard/54 module. An ExpressCard module is a small add-in card technology based on the PCI Express and Universal Serial Bus (USB) interfaces.

Multiple Digital Media Supports SD/SDHC memory card, MMC,

Card Slot MEMORY STICK, MEMORY STICK PRO and xD Picture card

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1-6

 

 

Introduction

 

 

 

 

Multimedia

 

 

 

 

 

Web Camera

Record/Send still or video images with this

 

 

integrated webcam.

 

 

(Depends on the model purchased)

 

 

 

 

Sound System

A Windows® Sound System that provides

 

 

speakers and an internal microphone as well as

 

 

jacks for an external microphone and

 

 

headphones.

 

Headphone (S/P DIF)

This jack outputs analog audio signals. This jack

 

jack

can be used also as S/P DIF jack and enables

 

 

connection of optical digital correspondence

 

 

apparatus.

 

Microphone Jack

A 3.5 mm mini microphone jack enables

 

 

connection of a three-conductor mini jack for

 

 

monaural microphone input.

 

Communications

 

 

 

 

 

Modem

Where present, it provides capability for data and

 

 

fax communication. It supports V.90 (V.92). The

 

 

speed of data transfer and fax communication

 

 

depends on the analog telephone line conditions.

 

 

The computer has a modem jack for connection

 

 

to a telephone line. Both V.90 and V.92 are

 

 

supported only in the USA, Canada, UK, France

 

 

and Germany. V.90 is available in other regions.

 

 

(Provided with some models)

 

LAN

The computer is equipped with a LAN card that

 

 

supports Fast Ethernet LAN (100 Mbit/s,

 

 

100BASE-TX) or Gigabit Ethernet LAN (1 Gbit/s,

 

 

1000BASE-T). It is preinstalled as a standard

 

 

device in some markets. (depending on model

 

 

you purchased)

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1-7

 

 

Introduction

 

 

 

 

 

 

 

Wireless LAN

The Wireless LAN feature is not available on all

 

 

models. Where present, it supports the A,B,G and

 

 

draft N standards but it is compatible with other

 

 

LAN systems based on Direct Sequence Spread

 

 

Spectrum/Orthogonal Frequency Division

 

 

Multiplexing radio technology that complies with

 

 

the IEEE 802.11 Standard.

 

 

Automatic Transmit Rate Select mechanism in

 

 

the transmit range of 54, 48, 36, 24, 18, 12,

 

 

9 and 6 Mbit/s. (IEEE 802.11a/g)

 

 

Automatic Transmit Rate Select mechanism in

 

 

the transmit range of 11, 5.5, 2 and 1 Mbit/s.

 

 

(IEEE 802.11b)

 

 

Roaming over multiple channels

 

 

Card Power Management

 

 

Wired Equivalent Privacy (WEP) data

 

 

encryption, based on 128 bit encryption

 

 

algorithm.

 

 

Advanced Encryption Standard (AES) data

 

 

encryption, based on 128 bit encryption

 

 

algorithm.

 

Bluetooth

Some computers in this series are equipped with

 

 

Bluetooth functions. Bluetooth wireless

 

 

technology eliminates the need for cables

 

 

between electronic devices such as computers

 

 

and printers. Bluetooth provides fast, reliable, and

 

 

secure wireless communication in a small space.

 

Wireless

This switch turns the Wireless LAN and Bluetooth

 

Communication

functions on and off. (Provided with some models)

 

Switch

 

 

Security

 

 

 

 

 

Security lock slot

Connects an optional security lock to anchor the

 

 

computer to a desk or other large object.

 

Password

Power-on password protection

 

 

Two level password architecture

 

 

HDD password protection

 

 

Fingerprint authentication (Provided with some

 

 

models)

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Introduction

Special features

The following features are either unique to TOSHIBA computers or are advanced features, which make the computer more convenient to use.

Hot Keys

Key combinations let you quickly modify the

 

system configuration directly from the keyboard

 

without running a system configuration program.

Keypad Overlay

A ten-key pad is integrated into the keyboard.

 

Refer to the Keypad overlay section in Chapter 5,

 

The Keyboard, for instructions on using the

 

keypad overlay.

Instant Security

The hot key function Fn + F1 blanks the screen

 

and disables the computer, providing data

 

security.

Display Automatic

This feature automatically cuts off power to the

Power Off *1

internal display when there is no keyboard input

 

for a specified time. Power is restored when any

 

key is pressed.

 

This can be specified in the Power Options.

HDD Automatic Power

This feature automatically cuts off power to the

Off *1

 

hard disc drive when it is not accessed for a

 

 

specified time. Power is restored when the hard

 

 

disc is accessed.

 

 

This can be specified in the Power Options.

 

 

 

System Automatic

 

This feature automatically shuts down the system

Sleep

*1

into Sleep Mode or Hibernation Mode when there

Mode/Hibernation

is no input or hardware access for a specified

 

 

time.

 

 

This can be specified in the Power Options.

 

 

 

Intelligent Power

 

A microprocessor in the computer's intelligent

Supply *1

 

power supply detects the battery’s charge and

 

 

calculates the remaining battery capacity. It also

 

 

protects electronic components from abnormal

 

 

conditions, such as voltage overload from an

 

 

AC adaptor.

 

 

This can be specified in the Power Options.

 

 

Battery Save Mode *1

This feature lets you save battery power.

 

 

This can be specified in the Power Options.

Panel Power On/Off *1 This feature turns power to the computer off when the display panel is closed and turns it back on when the panel is opened.

This can be specified in the Power Options.

User’s Manual

1-9

 

 

 

Introduction

 

 

 

 

 

 

 

 

 

Low Battery

 

When battery power is exhausted to the point that

 

Automatic

*1

computer operation cannot be continued, the

 

Hibernation

system automatically enters Hibernation Mode

 

 

 

and shuts down.

 

 

 

This can be specified in the Power Options.

 

 

 

 

TOSHIBA HDD

This feature uses the acceleration sensor built in

 

Protection

 

the computer to detect vibration and shocks, and

 

 

 

automatically moves the hard disk drive's

read/write head to a safe position in order to reduce the risk of damage that could be caused by headto-disk contact. Refer to the Using the Hard Disk Drive (HDD) Protection section in Chapter 4, Operating Basics, for more details. (Provided with some models)

The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged.

Hibernation

This feature lets you turn off the power without

 

exiting from your software. The contents of main

 

memory are saved to the hard disk so that when

 

you turn on the power again, you can continue

 

working right where you left off. Refer to the

 

Turning off the power section in Chapter 3,

 

Getting Started, for details.

Sleep Mode

If you have to interrupt your work, you can turn off

 

the power without exiting from your software.

 

Data is maintained in the computer's main

 

memory so that when you turn on the power

 

again, you can continue working right where you

 

left off.

*1 Click , Control Panel, System and Maintenance, and then click Power Options.

TOSHIBA Value Added Package

This section describes the TOSHIBA Component features pre-installed on the computer.

TOSHIBA Power TOSHIBA Power Saver provides you with the Saver features of more various power supply

managements.

TOSHIBA Zooming This utility allows you to enlarge or reduce the Utility icon size on the Windows Desktop, or the zoom

factor associated with specific supported applications.

User’s Manual

1-10

 

 

Introduction

 

 

 

 

 

 

 

TOSHIBA PC

The TOSHIBA PC Diagnostic Tool will display

 

Diagnostic Tool

basic system configuration information and allow

 

 

the functionality of some of the computer's built-in

 

 

hardware devices to be tested.

TOSHIBA Flash Cards This utility supports the following functions.

Hot key function

TOSHIBA utility launcher function

TOSHIBA

TOSHIBA Components Common Driver contains

Components

the module required for the utility which TOSHIBA

Common Driver

offers.

TOSHIBA

The TOSHIBA Accessibility utility provides

Accessibility

support to movement impaired users when they

 

need to use the TOSHIBA Hot-key functions. In

 

use, the utility allows you to make the Fn key

 

'sticky', that is you can press it once, release it,

 

and then press one of the "F" keys in order to

 

access its specific function. When set, the Fn key

 

will remain active until another key is pressed.

TOSHIBA Button

This utility controls the button operation of the

Support

computer.

 

The starting application from the button can be

 

changed.

Utilities and Applications

This section describes pre-installed utilities and tells how to start them. For details on operations, refer to each utility’s online manual, help files or readme.txt files.

TOSHIBA Assist

TOSHIBA Assist is a graphical user interface that

 

provides easy access to help and services.

HW Setup

This program lets you customize your hardware

 

settings according to the way you work with your

 

computer and the peripherals you use. To start

 

the utility, double click the TOSHIBA Assist on

 

your desktop, select OPTIMIZE tab, and click

 

TOSHIBA Hardware Settings.

User’s Manual

1-11

 

 

Introduction

 

 

 

 

 

 

 

Power On Password

Two levels of password security, supervisor and

 

 

user, are available to prevent unauthorized

 

 

access to your computer.

 

 

To register a supervisor password, double click

 

 

the TOSHIBA Assist on your desktop select the

 

 

SECURE tab and start the Supervisor password

 

 

utility.

 

 

To set a user password, select the SECURE tab

 

 

on TOSHIBA Assist, then start the User

 

 

password utility. On the Password tab you can

 

 

register a user password.

 

CD/DVD Drive

This utility allows you to configure the read speed

 

Acoustic Silencer

of the CD drive. You can either configure Normal

 

 

Mode, which operates the drive at its maximum

 

 

speed for quick data access, or Quiet Mode,

 

 

which runs at single speed for CD audio and

 

 

which can lessen operational noise. It is

 

 

ineffective in DVD mode.

 

Ulead DVD

You can edit digital video and make a DVD-Video

 

MovieFactory® for

and support Labelflash™ function.

 

TOSHIBA

 

*1 Click , Control Panel, System and Maintenance, and then click Power Options.

FingerPrint utility This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints. (depending on the model purchased.) By enrolling the ID and password to the fingerprint authentication device, it is no longer necessary to input the password from the keyboard. Just by swiping the finger against the fingerprint sensor, the following functions will be enabled:

Log-on to Windows and access a security enabled homepage through IE (Internet Explorer).

Files and folders can be encrypted/decrypted and third party access to them prevented.

Disable the password-protected screensaver when returning from power-saving (Sleep) mode.

System boot authentication and Single Touch Boot feature.

Power on Security and Single Sign On feature.

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