All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by
photocopying, or otherwise, without the prior written permission of TANDBERG.
Nationally and internationally recognized trademarks and tradenames are property of their respective holders and are hereby
acknowledged.
Disclaimer
The information in this document is furnished for informational purposes only, is subject to change without prior notice, and
should not be construed as a commitment by TANDBERG.
The information in this document is believed to be accurate and reliable, however TANDBERG assumes no responsibility or
liability for any errors or inaccuracies that may appear in this document, nor for any infringements of patents or other rights of
third parties resulting from its use. No license is granted under any patents or patent rights of TANDBERG.
This document was written by the Applications Department of TANDBERG, USA. We are committed to maintaining a high level
of quality in all our documentation. Towards this effort, we welcome your comments and suggestions regarding the content and
structure of this document. Please fax or mail your comments and suggestions to the attention of:
Applications Development Department
1860 Michael Faraday Drive
Suite 250
Reston, VA 20190
Tel: 703-709-4281, Fax: 703-709-4231
Environmental Issues
Thank you for buying a product which contributes to a reduction in pollution and thereby helps save the environment.
Our products reduce the need for travel and transport and thereby reduce pollution.
Our products have either none or few consumable parts (Chemicals, toner, gas, paper).
Our products are low energy consuming products.
Battery handling:
Batteries for the Remote Control are Long Life and Alkaline batteries saving the environment, please follow guidelines on the
packing material for handling and disposal of the batteries.
Waste handling:
No need to send material back to TANDBERG as there are no consumables to take care of. Please contact your local dealer for
information on recycling the product by sending the main parts of the product for disassembly at local electronic waste stations,
marking recyclable parts so the waste station can disassemble and re-use these parts.
Production of products:
Our factories employ the most efficient environmental methods for reducing waste and pollution and ensuring the products are
recyclable.
3
Health Care System III
Warning
While no currently available technology can completely substitute for the in-person physical examination of an
individual patient or specimen, the TANDBERG products provide high quality, high resolution, long distance
images. When used properly, these Healthcare products can provide a significant and valuable tool for physicians
and other medical professionals who are unable to examine a patient or specimen in person. The use and value of
the system will vary depending on the specific circumstances of the patient’s condition. Ultimately, judgements on
how this tool should be used must be in the individual discretion of physician supervising the patient’s care.
For the customers in the USA
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
You are cautioned that any changes or modifications not expressly approved in this manual could void your
authority to operate this equipment.
Important safeguards/notices for use in
the medical environments
1) All the equipment connected to this system
shall be certified according to Standard
IEC601-1 or other IEC/ISO/CSA/UL Standards
applicable to the equipment.
2) When this system is used together with other
equipment in the patient area*, the equipment
shall be either powered by an isolation
transformer or connected via an additional
protective earth terminal to system ground
unless it is certified according to Standard
IEC601-1 and IEC601-1-1.
Note: The power outlets provided in the system
are powered from an isolation transformer.
SymbolsLocation
Rear panel
of monitor
Rear panel
of monitor
Rear panel of
monitor and
power bar
This Symbol
Indicates
The equipotential
terminal which brings
the various parts of a
system to the same
potential.
Functional earth
terminal
Attention, consult
ACCOMPANYING
DOCUMENTS
*Patient Area
3) The leakage current could increase when connected to other equipment.
4) The operator should take precautions to avoid touching the rear panel input and output circuitry and the
patient at the same time.
5) The main power switch of the system is not easily accessible. To isolate the system from the mains supply
remove the mains plug from the wall socket.
4
Health Care System III
Warning on power connection
Use a proper power cord for your local power supply. NEVER USE AN EXTENSION CABLE TO POWER
THE SYSTEM.
United StatesCanadaContinental Europe
Plug typeHospital GradeHospital GradeLP-34A
Female endE41395LL33182LS-60
Cord typeE41395-ALL76662H05VV-F
Safety approval10A/125V10A/125V10A/250V
Minimum cord set ratingULCSAVDE
Precautions
On Safety
For your protection, please read these safety instructions completely before operating the equipment and
keep this manual for future reference. The information in this summary is intended for persons who operate
the equipment as well as repair personnel. Carefully observe all warnings, precautions and instructions on the
apparatus, or the one described in the operating instructions and adhere to them. Also for your protection, the
instruction manual for the monitor, LCD display (optional), mobile camera (optional) are provided.
Operate the unit on 120 or 240 VAC only, as indicated on the nameplate of the system, which is located on
the side of the housing compartment at the bottom of the cart.
Should any solid object or liquid fall into the cabinet, unplug the unit and have it checked by qualified
personnel before operating it any further.
Unplug the system from the wall outlet during lightning storms or if it is not to be used for several days or
more.
To disconnect the system main power cord, pull it out by grasping the plug. Never pull the cord itself.
The socket-outlet shall be installed near the equipment and shall be easily accessible.
Be sure to connect the main power cord to a grounded outlet.
Do not use attachments not recommended by the manufacturer, as they may cause hazards.
On Installation
Allow adequate air circulation to prevent internal heat build-up. Do not block any of the ventilation openings
of the apparatus.
Do not install the system in a location near heat sources such as radiators or air ducts, or in a place subject to
direct sunlight, excessive dust, mechanical vibration or shock.
Route the power cord to avoid it being walked on or pinched by items placed on or against it, paying
particular attention to the plug, receptacle, and the point where the cord enters the unit.
5
Health Care System III
On Cleaning
To keep the system looking brand new, periodically clean it with a mild detergent solution. Never use strong
solvents such as thinner or benzine, or abrasive cleaners since they will damage the cabinet. As a safety
precaution, unplug the system before cleaning it. Never attempt to sterilize this unit. If required to be used in
a sterilized environment, use suitable protective covers.
On Repacking
Do not throw away the carton and packing materials. They make an ideal container which to transport the
system.
On Mobility
Before moving the system, ensure that the monitor is secured to the table by the attaching clips.
Do not use the monitor handles or any other part of the cart to move it. Use only the identified handles on the
table for this purpose.
To prevent impact damage to the LCD display while moving the cart, position the display as close as possible
toward the cart.
On Storage
If you need to store the system, ensure that it is stored in a controlled environment* to avoid damage.
Declaration of Conformity ............................................................................................................................................2
For the customers in the USA ..............................................................................................................................4
Important safeguards/notices for use in the medical environments .....................................................................4
Warning on power connection .............................................................................................................................. 5
On Safety .............................................................................................................................................................. 5
On Installation ......................................................................................................................................................5
On Cleaning .........................................................................................................................................................6
On Repacking .......................................................................................................................................................6
On Mobility ..........................................................................................................................................................6
On Storage ............................................................................................................................................................ 6
At a Glance — The HCS III System ........................................................................................................................... 13
Main HCS III Cart ...................................................................................................................................................... 14
Camera ...............................................................................................................................................................14
PC (customer supplied) ......................................................................................................................................14
Keyboard and Mouse (customer supplied) ........................................................................................................15
Headset and Jack ................................................................................................................................................16
Remote Control ..................................................................................................................................................16
Network Terminating Units ................................................................................................................................16
Mobile Camera Cart (optional) ...................................................................................................................................17
Camera ...............................................................................................................................................................17
Height Adjustable Camera Arm .........................................................................................................................17
Connecting the System ............................................................................................................................................... 20
NET 1 External Network Interface .................................................................................................................24
PRI Interface ...................................................................................................................................................24
LAN Cable ...................................................................................................................................................... 24
Mobile Camera Cart Cable .............................................................................................................................. 24
Installing a PC ....................................................................................................................................................25
Main HCS III Cart Microphone .........................................................................................................................25
Iris Control and Lighting .................................................................................................................................... 28
Brightness Control .............................................................................................................................................28
Guidelines for setting up videoconferencing rooms ..........................................................................................29
7
Health Care System III
Getting Started ........................................................................................................... 30
System start-up ...........................................................................................................................................................30
Welcome menu ............................................................................................................................................................ 30
Menu Structure ...........................................................................................................................................................32
System configuration .........................................................................................................................................33
LAN configuration .............................................................................................................................................34
Making and ending calls .............................................................................................................................................35
Making a call ......................................................................................................................................................35
LAN call ..........................................................................................................................................................35
Answer a call ......................................................................................................................................................37
End a call ............................................................................................................................................................37
Add New Entry ..................................................................................................................................................39
Add Site .............................................................................................................................................................. 40
General use ................................................................................................................. 41
View outgoing video (selfview)..................................................................................................................................41
Do Not Disturb / Sleep Mode ..................................................................................................................................... 41
Controlling the Main Camera ..................................................................................................................................... 42
Moving / zooming camera .................................................................................................................................42
Focusing camera ................................................................................................................................................. 42
Selecting video sources ............................................................................................................................................... 42
Voice Activated Camera Positioning ..........................................................................................................................43
Far end camera control (FECC) ..................................................................................................................................44
Sending/receiving still images ....................................................................................................................................45
Sending a still image ..........................................................................................................................................45
Viewing a still image..........................................................................................................................................45
Receiving a still image .......................................................................................................................................45
Requesting a still image ..................................................................................................................................... 45
Duo Video ...................................................................................................................................................................46
Add Duo Video ................................................................................................................................................... 46
End a Duo Video call ......................................................................................................................................... 47
Controlling camera, changing video source, presets in a Duo Video call ..........................................................47
Establishing MultiSite meetings using Directory ..............................................................................................49
Adding an extra site - dial out ............................................................................................................................50
Adding an extra site - dial in ..............................................................................................................................51
Disconnecting sites from a conference...............................................................................................................51
PC Presenter ................................................................................................................................................................ 52
PC SoftPresenter .........................................................................................................................................................52
T.120 and other PC applications ................................................................................................................................. 54
Advanced use .............................................................................................................. 55
Main menu ..................................................................................................................................................................55
Video ..................................................................................................................................................................56
Natural Video ..................................................................................................................................................... 56
Video ...............................................................................................................................................................57
Status Format ................................................................................................................................................... 57
Duo Video Quality ............................................................................................................................................. 58
Duo Video Mode ................................................................................................................................................58
Duo Video Number ............................................................................................................................................ 58
Duo Video / Still Image source .......................................................................................................................... 58
Auto-display still image .....................................................................................................................................59
Still image filter .................................................................................................................................................. 59
Far end camera control .......................................................................................................................................59
Welcome Menu .................................................................................................................................................. 60
MCU status line .................................................................................................................................................. 60
System Name .....................................................................................................................................................61
Quick Menu ........................................................................................................................................................ 62
When connected to an MCU ...........................................................................................................................62
When MultiSite ............................................................................................................................................... 62
View site # .......................................................................................................................................................... 62
End view............................................................................................................................................................. 62
Take chair ........................................................................................................................................................63
Floor to site # ................................................................................................................................................... 63
Release Floor To Site.......................................................................................................................................63
Disconnect site # .............................................................................................................................................63
Echo Control ...................................................................................................................................................... 66
Video Settings .............................................................................................................................................................69
Camera Tracking Mode ......................................................................................................................................69
Document Camera .............................................................................................................................................. 69
PC .......................................................................................................................................................................69
Video Name........................................................................................................................................................70
VGA Out .........................................................................................................................................................70
VGA Out Quality ............................................................................................................................................70
Display Number ..............................................................................................................................................71
Start using VNC .............................................................................................................................................. 71
ISDN Switch Type ........................................................................................................................................... 73
Line Setup .......................................................................................................................................................74
Number ............................................................................................................................................................76
PRI Switch Type ..............................................................................................................................................76
Line Settings .................................................................................................................................................... 78
Max Channels .................................................................................................................................................. 79
T1 Line Coding ...............................................................................................................................................79
Line Settings .................................................................................................................................................... 79
Call control ......................................................................................................................................................80
LAN Settings .............................................................................................................................................................. 81
Address Port ....................................................................................................................................................81
Video Rate .......................................................................................................................................................82
How to view streaming ...................................................................................................................................82
E.164 alias .......................................................................................................................................................82
Use Gatekeeper................................................................................................................................................82
IP Precedence ..................................................................................................................................................83
IP Type of Service (TOS) ................................................................................................................................83
IP Settings...........................................................................................................................................................84
SNMP Community .......................................................................................................................................... 85
Fallback to telephony .........................................................................................................................................86
Max Call Length ................................................................................................................................................87
Data mode .......................................................................................................................................................88
Control mode ................................................................................................................................................... 88
Language ..................................................................................................................................................................... 89
System info ......................................................................................................................................................... 90
Channel status ....................................................................................................................................................90
Call status ...........................................................................................................................................................91
Test subsystem .................................................................................................................................................... 92
Far End Loop (ISDN only) .............................................................................................................................. 92
System Selftest ................................................................................................................................................92
View current settings.......................................................................................................................................... 92
Configuration of Telesync Adapter ....................................................................................................................94
Configuration of the system ...............................................................................................................................94
How to call .........................................................................................................................................................94
Connecting the system to PRI/T1 ...............................................................................................................................95
Using CSU adapter ............................................................................................................................................. 95
Connecting to Adtran T1 ESF CSU ACE...........................................................................................................95
Configuration of the system ...............................................................................................................................95
Configuration of Adtran T1 ESF CSU ACE ...................................................................................................... 96
Iris control and lighting ......................................................................................................................................97
Using the file system...................................................................................................................................................98
This User Manual is provided to help you make the best use of your TANDBERG system. The system offers
superior quality audio and video in a fully-featured unit.
Main Features:
•Supports videoconferencing via both IP and ISDN networks.
•Selection of up to 3 Mbps call quality.
TF
•Built-in MultiSite
joint meetings, each benefiting from the same superb audio and video quality. Both Continuous Presence
and Voice Switched mode is supported. A combination of ISDN and IP participants is possible. The
TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN
connection).
•Embedded encryption for call privacy and security.
Natural Presenter Package* consisting of:
•
Duo VideoTF - allows participants at the far end to simultaneously watch a presenter on one screen and a
live presentation on the adjoining screen.
Digital ClarityTF - participants enjoy presentations of exceptionally high quality resolution video.
PC PresenterTF - an easily accessible PC connection plug.
PC SoftPresenterTF - show PC images via your LAN connection.
Natural VideoTF - 60 fields per second true interlaced picture.
•
DownspeedingTF - if channels are dropped during a videoconferencing session, the connection is
•
automatically maintained without interruption.
Streaming – allows broadcasting of audio/video via an IP network.
•
W.A.V.E (Wide Angle View) Camera - delivers the widest angle of view in the industry.
•
Natural Audio ModuleTM - specifically designed for videoconferencing, this audio system creates an
•
exceptionally realistic environment.
•Web-interface for streaming, text chat/closed captioning, system management, diagnostics and software
uploads.
Worldwide compatibility with other standards-based videoconferencing systems.
•
*- a maximum of 5 sites including a minimum of 1 telephone call can participate in
* - option. To check which options are installed, press MENU and the Quick key ‘System Info’.
TF- TANDBERG first.
12
TIP
INTHISGUIDE, WE’VEINCLUDED
TIPSANDNOTES. THEY
HELPFUL
APPEARLIKETHISONE.
Health Care System III
At a Glance — The HCS III System
Introduction
13
Health Care System IIIIntroduction
Main HCS III Cart
Camera
The main WAVE (wide angle view) camera is mounted on top of the monitor and is continent specific
(NTSC for North America or PAL for Europe). It is a high quality colour camera with a fast pan/tilt/zoom
action. The camera is controlled by the system’s infrared remote control which operates pan/tilt, focus and
zoom. You can pre-store up to ten camera positions using the remote control.
Microphone
The standard TANDBERG HCS III Healthcare videoconferencing system is designed as a portable
diagnostics aid and communication tool that can be moved from examination room to examination room
within a medical facility. As such, it is intended for use where the person talking is within about 6 to 10 feet
of the system, and is in front of the system. Sometimes however, circumstances will require that the HCS III
be used in larger rooms, and/or with people speaking further away from it. In these instances, Tandberg
recommends using the “external microphone” supplied with the system.
Monitor
The monitor displays the far-end and near-end videoconferencing sites. The monitor is also used for
displaying the HCS III menus, on-screen help, video from connected video sources and still video images.
When the monitor is used for any HCS III function, Line B must be selected on the monitor’s control panel.
The monitor is suspended by the cart to allow swivel and tilt adjustment. If the cart is to be moved, the
monitor must be secured to the table below it using the attaching clips that are mounted at the rear of the
table.
Warning
For more information concerning the mobility of the system, see Precautions on pages 5 and 6.
LCD Display
The LCD display is used for dual monitor mode and the customer supplied PC. It supports 16 million colours
in VGA, SVGA, and XGA pixel formats. It has anti-glare coating and is mounted on a fully adjustable arm
that allows for easy viewing. Controls for the display are located at the bottom of the front panel. Refer to the
LCD User Manual for further information.
PC (customer supplied)
The customer supplied PC (with video capture card, if required) is placed on the shelf just below the utility
drawer. All the required audio, video, and communication cables for the computer are permanently installed
on the cart. A desktop (not tower) style PC is intended for placement on the shelf. Other specifications for
this PC are based on customer requirements and not the HCS III system.
Warning
14
The safety of the system could be compromised if the PC is not certified
and installed as per indicated under the Warning section on pages 4 and 5.
Health Care System III
Introduction
Keyboard and Mouse (customer supplied)
The customer supplied keyboard is placed within the retractable tray below the table top. The customer
supplied mouse can be placed on the table top or the mouse tray that is retractable from beneath the left or
right side of the keyboard tray. When moving the cart, store the mouse behind the keyboard, retract the
mouse tray and retract the keyboard tray fully under the table.
Cart
The cart is designed to house all the equipment in a minimal amount of space. Its large wheels provide quick
and easy mobility. To move cart, use the handles underneath the front of the table top. To keep the cart in
place, press the foot locks on each wheel.
Warning
For more information concerning the mobility of the system, see Precautions on pages 5 and 6.
The cart supports the monitor, camera, and microphone with an adjustable arm that allows their movement
after the cart has been locked in place. Rubber padding on the monitor support post protects the monitor in
case it is pushed against the post. An Allen key is stored on top of the monitor in case the supporting arm
needs adjustment. The same Allen key can also be used for adjusting the LCD display mounting arm, and the
camera mounting arm on the optional mobile camera cart.
The ancillary equipment shelf and utility drawer assembly is positioned at a standard height between the
computer shelf and keyboard tray. The utility drawer can be locked to provide a safe storage area. It normally
contains the documentation for the HCS III components from the various manufacturers.
The computer shelf is positioned just below the utility box. The shelf is covered with a shock absorbing pad
to keep the PC steady when the cart is moved. The pad should not be removed. A four receptacle power bar is
located at the rear of the shelf, and has hospital grade type receptacles for North America or IEC type
receptacles for Europe. It can supply a maximum of 480 watts to the customer supplied PC, VCR and other
hospital approved ancillary equipment. Power to the bar is supplied by the isolation transformer located at
the bottom of the cart.
Warning
The safety of the system could be compromised if the ancillary equipment is not
certified and installed as per indicated under the Warning section on pages 4 and 5.
The system electronics are located within the enclosed area at the bottom of the cart. There are no user
serviceable parts inside. There is a main power switch on the isolation transformer at the bottom of the cart
that is not considered user accessible, and is normally left on. In North America, the main power cable uses a
hospital grade plug. The main HCS III cart provides a grounding stud at the bottom left corner of the
monitor’s rear panel (refer to the Sony monitor user manual).
15
Health Care System IIIIntroduction
Headset and Jack
The headset can be used as an alternative to the main system speakers. When the headset is plugged into the
jack that is mounted on the cart post above the computer shelf, the audio is cut from the system speakers and
is routed to the headset. The other system audio outputs are not affected by the operation of the headset.
Typically, a physician will use the headset to keep all incoming audio private. A headset extension cable is
also supplied so that the headset can be used in conjuction with the optional mobile camera cart.
Warning
Use only the Tandberg supplied AKG model K141 headset and extension cable.
Rear Interface Panel
The rear interface panel provides the interface to other equipment and the switched digital communications
network. On the bottom of the panel is a cable wrap bracket. When moving the cart, all cables must be
wrapped around this bracket and securely fastened.
Remote Control
The TANDBERG remote control is used to control all functions of the HCS III.
Network Terminating Units
In North America, to use the six ISDN BRI interfaces provided on the main HCS III cart, network
terminating units must be used to connect the HCS III system the public ISDN network. When network
terminating units are required, two Inter-Tel Inc. model NT384 are installed within the enclosed area at the
bottom of the cart. See Appendix 1 for more information on these units.
16
Health Care System III
Introduction
Mobile Camera Cart (optional)
Camera
A standard, continent specific (NTSC for North America or PAL for Europe) TANDBERG WAVE camera is
mounted on a fully adjustable arm on the mobile stand. The camera provides high resolution images with a
fast pan/tilt/zoom action that is controlled from the Tandberg remote control. Up to ten camera positions can
be stored. To move the camera, always hold it by the handle and not its body.
Cart
The mobile camera cart provides excellent stability, the necessary height for the camera, and allows for easy
movement in confined areas. A large handle is provided midway along the main support post. Five castors
are used for stability and two of them can be locked by stepping on the foot lock. The bar above three of the
castors is provided for a foot rest.
A shelf is provided for holding other hospital approved specialized cameras for attaching to medical devices
such as otoscopes, opthalmascopes, etc. To securely hold various sized equipment, the width of shelf is
adjustable by loosening and tightening the two large thumbnuts underneath the shelf. The back of the shelf is
also used for holding the mobile camera remote control.
The hospital approved equipment that is used with the mobile cart must be plugged into either the power bar
within the main HCS III cart, or into the same receptacle that the power cord of the main HCS III cart is
plugged into.
A microphone/video connection box located at the back of the shelf, provides one video input connection and
one microphone connection. A short video cable is provided to attach a medical device on the shelf to the
video input connector. The microphone input is typically used for a microphone that is clamped to the cart
handle, such as that provided in the optional microphone package (described in next section).
The box at the bottom of the cart holds the connectors for the main unit-to-unit cable, as well as the mobile
camera control device.
Height Adjustable Camera Arm
The height adjustable camera arm clamp incorporates two
release handles and provides the camera with approximately
39 inches of vertical movement. This enables a physician to
have precise placement of the camera all the way down to the
height of an examination table.
Relative to the floor, the height of the camera lens can be
adjusted from approximately 45 inches (with camera lens
fully tilted up) to 83 inches.
Release
Handles
Height
Adjustable
Arm Clamp
Arm Clamp
Limit Collar
Cable Holder
Arm Clamp
Limit Collar
17
Health Care System IIIIntroduction
To adjust the camera arm height, support the arm with one hand and loosen the two release handles only
enough to permit movement of the arm, and carefully move the arm up or down to the required height.
Securely tighten both release handles.
Warning
Do not loosen the two release handles without supporting
the arm, as the arm may drop quickly and cause injury.
18
Health Care System III
Installation
Installation
Precautions
•Never install telephone wiring during a lightning storm.
•Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
•Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at
the network interface.
•Use caution when installing or modifying telephone lines.
•Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote
risk of electrical shock from lightning.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•The socket outlet shall be installed near to the equipment and shall be easily accessible.
•Never do any installation of cables without first unplugging the main HCS III cart power cord.
•1TR6 network type is not approved for connection directly to the telecommunications network. This
network type is only to be used behind a PABX.
•X.21 network type is not approved for connection directly to the telecommunications network. This
network type is only to be used together with already approved equipment, and is not meant for direct
connections to the telecommunication networks.
•V.35/RS-449/RS-366 network type is not approved for connection directly to the telecommunications
network. This network type is only to be used together with already approved equipment, and is not
intended for direct connection to the telecommunication networks.
Unpacking
The main HCS III cart is delivered in one crate. The optional mobile camera cart is delivered separately, in
its own crate. The equipment is unpacked as follows:
1) Remove the steel straps from the crate.
2) Remove the top cover by lifting it up and off the two side panels.
3) Remove the outer side panel by lifting it out from the skid and away from the unit. Remove the inner
side panel the same way.
4) Remove the unit’s right side Styrofoam packing by carefully pulling it away from the unit along the
entire height.
5) Remove the unit’s left side Styrofoam packing by raising the camera arm by 90 degrees so that it is
horizontal. Do not rotate the display because it must be narrow to fit through the opening in the
Styrofoam. Carefully pull the Styrofoam away from the unit.
19
Health Care System IIIInstallation
6) Remove the ramp that is located under the unit and place it against the front of the skid. With one person
holding the left side of the unit, and one person holding the right side of the unit, roll and guide the unit
off the skid and down the ramp.
7) We recommend that you store all the packing material specifically designed for this unit, in case the need
should arise to transport the system to another location.
The HCS III consists of the following items:
•Main cart
•Mobile camera cart (optional)
•Headset and jack
The utility drawer on the main cart contains the following:
•Microphone
•Remote control
•Batteries
•User manuals
•Short video cable
•Stick-on cable tie bases and loose cable ties
Connecting the System
The following block diagram provides an overview of the cabling connections that are required for the main
HCS III cart and optional equipment. Before installing the system’s cables and components, make sure that
the cart’s main power plug is unplugged from any power source.
20
Health Care System III
Installation
21
Rear Interface Panel
Health Care System IIIInstallation
NOTE
IFEQUIPEDWITHTHE ZENITH LCDDISPLAY, THE DUAL OUT S-VIDEOCONNECTORWILLNOTBEAVAI L A B L E
VCR
• 1 video input supporting composite signals through a BNC connector (Video In 4 on Codec).
• 1 video output supporting composite signals through a BNC connector (Video Out 3 on Codec).
• 1 audio input (line level) via an RCA connector (Audio In 6 on Codec).
• 1 audio output (line level) via an RCA connector (Audio Out 3 on Codec).
Any equipment that is connected to VCR 1 must be powered from either the cart’s internal
isolated power bar or an external isolated transformer, as per the requirements indicated on
pages 4 and 5 under Warning.
To connect a video cassette recorder (VCR)
A VCR is used for sending and recording video sequences. When recording, a VCR will record the incoming
video, the local audio and the audio from the remote side.
Place a VCR onto the shelf above the utility drawer. Connect the VCR’s power cord to the cart’s isolated
power bar located at the back of the PC shelf, as follows:
1) Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom
corners, and then removing the two screws on the panel top.
3) Feed the power cord down into the post and out to the power bar. Plug the power cord into the cart’s
isolated power bar.
4) Re-install the cable entry cover and the back panel on the cart.
Connect the VCR cables to VCR on the rear interface panel as follows:
1) Connect a video cable between Video Out on the VCR and VCR VIDEO IN.
2) Connect a video cable between Video In on the VCR and VCR VIDEO OUT.
3) Connect an audio cable between Audio Out on the VCR and VCR AUDIO IN.
4) Connect an audio cable between Audio In on the VCR and VCR AUDIO OUT.
vcr
For playback operation, press
on the remote control.
Make sure that ‘Audio6 (VCR)’ is ‘On’ (see ‘Inputs’ in the ‘Audio Settings’ menu). If the audio
from the VCR is too low, the level can be adjusted in ‘Level Settings’ in ‘Audio Settings’,
‘Inputs’.
The audio from the VCR will be sent to the other side and to the local speaker system.
For most VCRs, the default audio output settings will be set correctly. If adjustments are required, see section
‘Level Stettings’ in ‘Outputs’, ‘Audio Settings’.
Dual
• 1 video output signal through a S-Video connector (Video Out 2 on Codec).
• 1 video output signal through a BNC connector (Video Out 4 on Codec).
• 1 audio output (line level) via an RCA connector (LOOP OUT on speaker module).
The format of the video output will be either PAL or NTSC depending on your country’s standard video
format.
Warning
Any equipment that is connected to Dual must be powered from either the cart’s internal
isolated power bar or an external isolated transformer, as per the requirements indicated on
pages 4 and 5 under Warning.
23
Health Care System IIIInstallation
ISDN BRI Cables
Take the six ends of the ISDN BRI cables and verify that they are labelled ISDN 1, 2, 3, 4, 5 and 6.
Connect ISDN cable No. 1 to the first ISDN socket (S/T-interface) provided by the service provider. This will
be your main number. Connect ISDN cable No. 2 to the second ISDN socket, ISDN cable No. 3 to the third
ISDN socket, ISDN cable No. 4 to the fourth socket, ISDN cable No. 5 to the fifth socket and ISDN cable
No. 6 to the sixth socket.
North America: The HCS III does have built in network terminators as standard. If your wall socket provides you
with an ISDN S/T-interface, you will need to bypass network terminating units between your HCS III and the
ISDN lines, see Appendix 1.
To connect the HCS III system to a network using the NET 1 connector provided on the Codec, proceed as
follows:
Remove the rear interface panel that is fastened with four screws, to gain entry to the Codec.
Route the required RS366/V35 cables up from the bottom of the cart, through the cable entry hole, and plug
the connector into the NET connector on the Codec. Tighten the two screws to secure the connector. Use
cable ties to secure the cable to the cart, to prevent any tension on the cables.
Connect the other end of the cable to the customer supplied CSU/DSU.
Re-install the rear interface panel with the four screws.
PRI Interface
If you are using the E1/T1 interface, the E1/T1 Port 1 cable must be connected to a CSU unit, see Appendix 3.
The E1/T1 Port 2 Cable is used to fascilitate the operation of two or more codecs in the same environment,
using only one incoming T1 PRI line. Refer to Appendix 3 for cabling instructions.
LAN Cable
Connect the LAN cable from the LAN port on the rear panel of the main HCS III cart, to a Local Area
Network. This LAN connection will allow H.323 type calls and control of the codec using a PC with
standard WWW-browser. See the section on Ethernet Functionality for futher instruction.
Mobile Camera Cart Cable
Connect the mobile camera cart cable to the MOBILE connector on the rear panel of the main HCS III cart,
and fasten the connector with the two thumb screws.
24
Health Care System III
Installation
Microphone 3 (MIC 3)
Connect an additional microphone as required, to this connector. By default, this input is active.
Installing a PC
To install a PC on the cart, proceed as follows.
1) Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom
corners, and then removing the two screws on the panel top.
2) Place the PC on the shelf close to the back, leaving only enough room for the cables between the PC and
the rear panel of the cart.
3) Place the keyboard and mouse on their respective shelves and route their cables from the rear of the
keyboard shelf to the cart post. Remove the cable entry cover from the post and feed the cables down
into the post and out to the PC. Plug the keyboard and mouse cables into their respective connectors on
the PC. Re-install the cable entry cover on the post.
4) Connect the four cables that are permanently installed on the cart to the PC as follows:
Remove the terminator labelled S-VIDEO TERMINATOR from the cable connector labelled
PC S-VID IN and connect the cable to the ‘S’ video input on the PC.
NOTE
IFTHE PC ISEVERREMOVEDORDISCONNECTED, THE S-VIDEOTERMINATORMUSTBERECONNECTEDTOTHE PC S-VID IN CABLE.
Connect the cable labelled PC VGA OUT to the monitor output connector on the PC.
Connect the cable labelled PC COM PORT to the RS-232 communication connector on the PC.
Connect the cable labelled PC AUD OUT to the audio output connector on the PC.
5) Connect the power cable (supplied with PC) from the PC to the power bar at the rear of the PC shelf.
6) Re-install the back panel on the cart.
Main HCS III Cart Microphone
Remove the microphone from its shipping box (stored in utility drawer), and connect it to its receptacle on
top of the monitor. Snap the body (black area) of the microphone into the mounting adapter. Ensure that the
low frequency cutoff switch is in the normal position indicated by “ - ”. Slip the windscreen fully onto the
microphone, and adjust the microphone direction as necessary.
Adding an external microphone to the HCS III:
1)Place the table microphone on a flat surface or table.
2)Plug the microphone into the microphone connector labelled as Mic 3 at the back of the HCS III cart.
25
Health Care System IIIInstallation
Enable the external microphone within the system setup menu as follows:
3)With the TANDBERG I/R remote control, press the “MENU” button.
4)Highlight the Audio Setup option, and press “OK.”
5)Highlight the Inputs option, and press “OK.”
6)Turn off the Mic 1 input. This is to prevent signal cancellation that may occur when a second
microphone (not in use) picks up the same sounds as that of the “active microphone.”
7)Make sure that the Mic 3 input is on.
8)Still in the Inputs menu, highlight the Level Settings option, and press “OK.”
9)If using a table microphone, set the gain of Mic 3 to “+3.0 dB.”
10)After setting the gains, press the “MENU” button to exit the menu.
The system is now ready for use with the external microphone.
To use the HCS III without the external microphone, unplug the external microphone from the cart. Then reactivate the standard microphone by repeating steps 3 to 6 above, except now turn on the Mic 1 input.
Ancillary Equipment
Warning
Any ancillary equipment that is to be used with the HCS III must be powered from either the
cart’s internal isolated power bar or an external isolated transformer, as per the requirements
indicated on pages 4 and 5 under Warning.
Install ancillary equipment as follows:
1) Place equipment onto the shelf above the utility drawer.
2) Connect the required cables from the ancillary equipment to the rear interface panel. Connect the
equipment’s power cord to the cart’s isolated power bar located at the back of the PC shelf, as follows:
i)Remove the back panel from the cart’s PC shelf by removing the two screws on the panel’s bottom
corners, and then removing the two screws on the panel top.
iii) Feed the power cord down into the post and out to the power bar. Plug the power cord into the cart’s
isolated power bar.
iv) Re-install the cable entry cover and the back panel on the cart.
26
Health Care System III
Installation
Cart Adjustments
Triple-pivot Arm Counterbalance Adjustment
The following procedure applies to the optional LCD display mounting arm and the optional mobile camera
cart arm.
A nitrogen gas spring is used to counterbalance the weight of the LCD
display (or camera). To adjust the weight capacity of the arm, proceed as
follows:
Oval cap
1) Remove the oval cap by prying it off with your thumbnail.
2) Position the arm at 90 degrees with respect to the cart post.
For adjustment purposes, a 3/16” hex wrench is stored in a clip behind the
monitor’s tilt/swivel mechanism.
3) Take the 3/16” hex wrench and insert it into the hole. Turn the screw
clockwise to decrease or counterclockwise to increase the weight
capacity.
4) Remove the hex wrench and check the arm movement. Repeat the procedure if further adjustment is
necessary.
5) When adjustment is complete, re-install the oval cap on the arm and return the wrench to its storage clip
behind the monitor’s tilt/swivel mechanism.
Monitor Suspension Arm Adjustment
To adjust the suspension arm’s counterbalance, proceed as follows:
1) Lift the monitor to its uppermost position.
The counterbalance adjustment screw is accessed from the under side of the suspension arm near the monitor
mounting bracket.
For adjustment purposes, a 3/16” hex wrench is stored in a clip behind the monitor’s tilt/swivel mechanism.
2) Take the 3/16” hex wrench and insert it into the access hole. Turn
the screw clockwise to increase or counterclockwise to decrease the
counterbalance.
3) Remove the wrench and check the arm movement. Repeat the
procedure if further adjustment is necessary.
4) When finished, return the wrench to its storage clip behind the
monitor’s tilt/swivel mechanism.
27
Health Care System IIIInstallation
Operational Considerations
Iris Control and Lighting
By default the HCS III camera will use an automatic iris to compensate for changes in lighting. In addition to
this feature you may further assist the HCS III to maintain the best possible image quality by paying special
attention to environmental lighting and background colours as described below. Remember the HCS III will
send live images of yourself and your immediate surroundings.
•Avoid direct sunlight on the subject matter i.e. yourself, the background or onto the camera lens as this
will create harsh contrasts.
•If light levels are too low you may need to consider using artificial lighting. Again, avoid direct
illumination of the subject matter and camera lens.
•When using artificial lighting, ‘daylight’ type lamps will produce the most effective results. Avoid
coloured lighting.
•Indirect light from shaded sources or reflected light from pale walls, often produces excellent results.
•Avoid harsh side lighting or strong light from above, for example: strong sunlight from a window or
skylight, as this may put part or all of the subject matter in shadow or cause silhouetting.
•If you still have problems with the iris and lighting, manual adjustment of the camera parameters might
help - see the ‘Video Settings’ menu:
•If a subject is backlit, e.g. a person in front of a window, it will appear dark. This can be corrected by
switching on the backlight function (automatic on some cameras).
• Dim scenes can also be improved by manually adjusting the brightness.
Brightness Control
For adjusting brightness, colours or other adjustments of the monitor, you must use the controls monitor’s
front panel. Adjust the monitor to suit the conditions of the room. More adjustments can be made using the
on-screen menu. Refer to the monitor’s user manual for more information.
Loudspeaker Volume
The audio system uses the built-in high quality loudspeakers and amplifier specifically designed for this
system. The volume of the audio system is controlled by the volume control keys on the HCS III remote
control. The volume control on the monitor is not used.
Background
The appearance of the picture background is very important but easily overlooked. It is important to
remember that the camera also shows what’s behind you when in a videoconference. To ensure a suitable
background we recommend you consider the following:
•Use a neutral coloured background with a medium contrast and a soft texture, e.g. a plain curtain with no
heavy patterns or strong colours that may adversely tint the whole scene.
•Avoid moving backgrounds, for example: curtains in a draught, moving objects, or people walking behind
you, as this may both reduce image quality and distract the attention of the calling party.
•Do not place the camera facing a doorway.
28
Health Care System III
Installation
Guidelines for setting up videoconferencing rooms
The following are a set of guidelines to consider when either building a videoconferencing room, or using an
existing room for videoconferencing.
Lighting:
- Low Contrast desired for light intensity. No dark spots.
- Intensity @ table 800 - 1400 Lux as measured with an Incident lightmeter.
- Intensity @ back wall: minimum ˚ of that measured at table, Max ∫ of
that measured at table.
- Color temperature: Depends upon wall color and camera.
Typically 3200 - 3600 degrees Kelvin
- Block sunlight from entering room.
Seating Area (Table):
- Should allow all participants to see Monitors.
- Should allow camera to “see” all participants.
- Should allow participants to see each other.
- Should allow 3 linear feet for each participant.
- Color: Depends on participants skin tones, cameras, and lighting.
Generally high contrast color desired . Light blue is commonly used.
- Acoustically reflective surfaces (such as glass or concrete) should be
covered with curtains or sound treatment.
Audio:
- Noise Floor Maximum 50dBC.
- Noise Floor preferred less than 44dBC.
- Reverb Time .3 to .5 sec.
- Absorption Coefficient .25 to .45.
- No flutter echoes.
Ventilation:
- Keep in mind Noise Floor.
- 300W (1024 BTU/HR) per person.
- 400W (1365 BTU/HR) for equipment.
- Intake and exhaust should be located near equipment.
- Velocity = Noise. Therefore keep velocity of air low.
Monitor Size:
- Optimal distance from monitor for viewing people is about 7.5 x monitor
size.
- Optimal distance from monitor for viewing documents is about 3.25 x
monitor size.
- Viewing Angle: 45 degrees off axis maximum.
Room:
- Should be located away from noise
- Should not have windows
- Doors should be located off camera - A “diamond”
shape gives best viewing angles, camera angles, and
can seat the most people.
Lighting:
Typ eTemp
Bright Daylight near equator 10 000K to 30 000K
Metal Halide Lamp10 000K
Verilux Reptile Daylight6 500K
Daylight White Fluorescent 6 300K
Verilux Full spectrum Fluor 6 280K
Verilux Reptile D-light5 600K
Average Daylight5 500K
Cool White4 200K
Lite White4 150K
3500K Fluorescent3 500K
Warm White3000-3200K
100W Light bulb2 850K
Candlelight1 900K
SourceIntensity
Sunlight30 000 to 100 000Lux
TV Studio2000Lux
Average office400Lux
By my Computer600Lux
Moonlight1Lux
Note: As measured with an incident light meter.
29
Health Care System IIIGetting Started
Getting Started
System start-up
Your system should be in standby mode. When in standby mode, pressing any key or picking up the remote
control will wake up the system. An incoming call will also wake up the system.
If the system does not respond, check that all equipment is powered on. If the equipment is not on, make sure
that the power cord of the main HCS III cart is plugged in. Switch on the monitor by pressing the power
button on the front of the monitor and ensure that line B is selected. Likewise, press the power buttons on the
optional LCD display and computer. The optional mobile camera cart is powered as long as its cable is
plugged into the rear interface panel on the main HCS III cart.
Welcome menu
After a user-definable boot-up logo is shown, the following menu is shown. This menu should provide
you with the most important system information. For further system information, select the Quick key
‘System Info’.
30
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