TANDBERG D1459501 User Manual

Download

Page 1

Content Server 4.0

Printable online help

D1459501

December 2009

Page 2

Contents .............................................................................................................................. 2

Logging in to the web interface ......................................................................................... 6

Supported browsers, plugins & platforms ........................................................................ 7

Supported browsers ................................................................................................................................ 7

Recommended player versions............................................................................................................... 7

Editing user preferences .................................................................................................... 8

Understanding the conference lists ................................................................................ 10

Live conferences list .............................................................................................................................. 10

Pending queue ...................................................................................................................................... 10

Recorded conferences list..................................................................................................................... 10

Common features .................................................................................................................................. 11

Watching a conference in the Content Server web interface ......................................... 13

Watching a conference ......................................................................................................................... 13

Using the Content Viewer .............................................................................................................. 13

Using the Content Viewer with Silverlight ...................................................................................... 15

Watching a conference on your computer ...................................................................... 16

Watching a conference on a portable device (iPod or Zune) ......................................... 17

Sending a link so others can watch a conference .......................................................... 18

Calling out to record ......................................................................................................... 19

Using TMS to schedule conferences to be recorded on the Content Server ................ 23

Editing conferences - overview........................................................................................ 24

Editing conference information & permissions .............................................................. 25

Managing conference outputs ......................................................................................... 28

Indexing, cropping & concatenating conferences in the Content Editor ...................... 35

The Content Editor window ................................................................................................................... 35

Indexing a conference .................................................................................................................... 36

Cropping a conference ................................................................................................................... 36

Removing a section in the middle of a conference ........................................................................ 36

Concatenating conferences ........................................................................................................... 37

Understanding recording configurations ................................................................ ........ 38

Storing recordings ................................................................................................ ............ 40

Changing the storage location to use Network Attached Storage ........................................................ 40

TANDBERG Content Server printable online help 2

Page 3

To change the media storage location from the default E: drive to a NAS .................................... 40

Changing the storage location back to the default storage location ..................................................... 42

Changing the storage location from one NAS location to another ........................................................ 42

Displaying the Categories list .......................................................................................... 43

Adding & editing Categories ............................................................................................ 44

Displaying the Recording alias list .................................................................................. 45

Displaying the Recording alias list ........................................................................................................ 45

Adding & editing Recording aliases ................................................................................ 47

Displaying the Template list ............................................................................................. 53

Displaying the Template list .................................................................................................................. 53

Adding & editing Templates ............................................................................................. 54

Displaying the Media server configurations list ............................................................. 60

Adding & editing Media server configurations ............................................................... 61

Media server configuration: Windows Media Streaming Server ........................................................... 61

Media server configuration: QuickTime or Darwin Streaming Server ................................................... 65

Media server configuration: Wowza Media Server for Flash ................................................................ 68

Media server configuration: Real Media Streaming Server .................................................................. 72

Media server configuration: Podcast Producer Server ......................................................................... 74

Media server configuration: iTunes U Server ........................................................................................ 75

Displaying the Call configurations list ............................................................................ 76

Adding and editing Call configurations ........................................................................... 77

Understanding groups & users ........................................................................................ 79

Access to view conferences .................................................................................................................. 79

Group & user roles ................................................................................................................................ 79

Who can view or edit a conference ................................................................................................ 80

Group & user accounts and adding groups & users to the Content Server .......................................... 80

Active Directory but your Content Server is not on a domain, or is on a different domain from that

containing your groups and users .................................................................................................. 80

Active Directory and your Content Server is in the same domain as your groups and users ....... 81

You do not use Active Directory .................................................................................................... 81

Displaying the Groups & users list .................................................................................. 83

Displaying the Groups & users list ................................................................................................. 83

Adding & updating groups and users ............................................................................. 84

Table for adding groups and users ................................................................................................ 84

Table for editing groups and users ................................................................................................ 84

Displaying the server overview ........................................................................................ 86

TANDBERG Content Server printable online help 3

Page 4

Configuring site settings .................................................................................................. 89

Displaying gatekeeper registrations ................................................................................ 97

Displaying SIP registrations ............................................................................................. 98

Exporting and importing conferences ............................................................................. 99

Exporting and downloading a conference ............................................................................................. 99

Importing a conference ....................................................................................................................... 100

Displaying the cluster overview ..................................................................................... 101

Displaying the cluster overview ........................................................................................................... 101

Working with the logs ..................................................................................................... 102

Content Engine logs ............................................................................................................................ 102

Transcode Engine logs ....................................................................................................................... 102

Helper logs .......................................................................................................................................... 102

Content Library logs ............................................................................................................................ 103

Backing up and restoring the Content Server .............................................................. 104

Backing up........................................................................................................................................... 104

Before backing up ........................................................................................................................ 104

Making an ad hoc backup ............................................................................................................ 104

Configuring a scheduled backup ................................................................................................. 105

Restoring from a backup ..................................................................................................................... 106

Shutting down and restarting the Content Server ........................................................ 107

LCD status display and button functions ..................................................................................... 107

Restarting the Content Server ............................................................................................................ 108

Shutting down ..................................................................................................................................... 108

Upgrading the Content Server ....................................................................................... 109

Downloading Content Server software releases ................................................................................. 109

Upgrading the Content Server software .............................................................................................. 109

Applying security updates ............................................................................................. 110

Using the web interface for Windows Server administration ...................................... 111

Using Windows Remote Desktop Connection .............................................................. 112

Using Remote Desktop ....................................................................................................................... 112

Using Remote Desktop via the Content Server web interface............................................................ 112

Setting the system date & time ...................................................................................... 113

Port information .............................................................................................................. 114

Ports used by the Content Server ....................................................................................................... 114

Ports for streaming from the Content Server ...................................................................................... 115

Ports for streaming from external streaming servers .......................................................................... 115

TANDBERG Content Server printable online help 4

Page 5

Changing the local administrator account password .................................................. 117

Changing the local administrator account password .......................................................................... 117

Restoring to Content Server defaults ............................................................................ 118

LCD status display and button functions ............................................................................................. 118

Restoring the default settings.............................................................................................................. 119

License, copyright and trademark information .............................................. 120

TANDBERG copyright ...................................................................................................................... 120

Third party licenses information................................................................................................... 120

Third party trademark and copyright notices ............................................................................ 122

TANDBERG patents ......................................................................................................................... 122

TANDBERG Content Server printable online help 5

Page 6

Logging in to the web interface

What you see when the TANDBERG Content Server web interface opens depends on whether guest access is enabled:

If guest access is enabled, you see the list of recorded conferences that guest users have

permission to see. As the guest user you can play some or all of these conferences.

If guest access is not enabled, you are prompted to log in (also called authenticating). After

you have logged in, the list of recorded conferences is displayed.

To do more than watch conferences you need to log in, and what you can then do depends on your

role. The local administrator and other users who are also site managers have full privileges. For

more about roles, see Understanding users and groups.

To log in:

1. Using a web browser, enter the host name or IP address of the Content Server.

2. Click Log in in the top right of the window.

3. Enter your user name and password. Contact your local site manager for more information. The Recorded conferences list opens and the appropriate menus for your role are displayed

at the top of the page.

TANDBERG Content Server printable online help 6

Page 7

Supported browsers, plugins & platforms

Browser

Windows Media

MPEG-4 for QuickTime

MPEG4 for Flash

Real Media

Mac v10.5 or higher

Mozilla Firefox 2 and higher

Yes (Silverlight) 2.0 or higher*

Yes

Safari 2 and higher

Yes (Silverlight) 2.0 or higher*

Yes

Windows

Mozilla Firefox 2 and higher

Yes**

Yes

Internet Explorer 6 and higher

Yes

Content type

Recommended player

Windows Media

Windows: Windows Media Player 9.x or higher

Mac OS 10.5 or higher: Silverlight 2.0 or higher

MPEG-4 for QuickTime

QuickTime 7.x

MPEG-4 for Flash

Flash Player 10

Real Media

RealPlayer™ 10.x

TANDBERG recommends that you use software mentioned on this page to ensure that you can watch/stream conferences successfully.

Supported browsers

Ensure that you have JavaScript, ActiveX and media plugins enabled in your browser. The Conference play properties check determines the conference formats that you can watch on your

computer and displays this information in your Preferences. If you have installed/uninstalled a plugin, but the Content Server has not been automatically updated, go to Preferences and click Recheck

properties.

* (i) Microsoft Silverlight plugin for MacOS is available as a free download at the time of publishing from http://silverlight.net/ (ii) The Content Editor is not available on Apple Macintosh computers using Silverlight for conferences in Windows Media format.

** The following Microsoft Windows Media Player is required to display movies in Windows Media ® WMV format in Mozilla Firefox, and is available as a free download at the time of publishing from

http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx

Recommended player versions

TANDBERG Content Server printable online help 7

Page 8

Editing user preferences

Field

Field description

Usage tips

Details

User name

The name of the user that you are logged in as.

This cannot be changed.

Role

Whether the user has site manager, creator or viewer privileges.

This cannot be changed. To understand more about roles, see Understanding

groups & users.

Display name

The name of the user as displayed in the bottom left of the window.

Preferences

Conferences per page

The number of conferences displayed per page in the View conferences pages.

The default is 20, but you can select 5, 10 or 20.

Conference Category on login

The conference Category displayed in the

View conferences pages when you log

in.

See Displaying the Categories list for more information.

Recording aliases per page

If you are a creator, select the number of

Recording aliases displayed per page.

The default is 20, but you can select 5, 10, 20, 50 or 100.

Management items per page

lf you are a site manager, select the number of Recording aliases, groups &

users, Templates, Media server configurations, Call configurations and Categories displayed per page.

The default is 20, but you can select 5, 10, 20, 50 or 100.

Conference play properties

Automatically determine internet speed/ Speed

If you are logged in, you can select this check box to have the Content Server automatically calculate your internet connection speed the first time you log in using a browser/computer combination or after re-checking your conference play properties. It is selected by default.

Automatically determine internet speed

is always enabled for guests (unauthenticated users).

When you are updating your preferences:

If you are logged in, to manually

choose your speed, deselect the check box and choose a speed from the drop-down list. Conferences with a bit rate greater than that automatically detected or manually selected have an exclamation mark next to them in the Conference list. These conferences can be played but you may experience playback

After you have logged in, you can edit some preferences for the way items are displayed. The preferences that you can set depend on your role. Go to Preferences in the top right of the window. To update your preferences, edit the fields using the table below and click Save.

Note that the Conference play properties are available whether you have logged in or not, so that all users, including guests, can find out the speed of their internet connection and available players for playing conferences.

TANDBERG Content Server printable online help 8

Page 9

Field

Field description

Usage tips

issues.

To re-determine the speed of your

internet connection, select the check box if necessary and click

Recheck properties.

Available players

Whether Windows Media, QuickTime, Flash and Real Media players are available on your computer, and therefore whether you can view these conference formats in the Content Viewer.

means that conferences using that format cannot be viewed in your browser.

If you see 'player is not installed on your computer', install the plugin and click Recheck properties. If the red exclamation mark is still displayed, then see the Frequently asked questions or

Troubleshooter.

If you see 'player is installed on your computer but cannot be used in this web browser', see Supported browsers,

plugins & platforms.

If a shows but you are having problems playing conferences, see the

Frequently asked questions or Troubleshooter.

TANDBERG Content Server printable online help 9

Page 10

Understanding the conference lists

Role

What you see

Guest (not logged in)

All live conferences that guests have permission to view are listed.

Viewer

All live conferences that you have permission to view or edit are listed.

Creator

All live conferences that you have permission to view or edit are listed.

Site manager

All live conferences are listed. Site managers can edit all live conferences.

Role

What you see

Guest (not logged in)

All live conferences that guests have permission to view are listed.

Viewer

All live conferences that you have permission to view or edit are listed.

Creator

All live conferences that you have permission to view or edit are listed.

Site manager

All live conferences are listed. Site managers can edit all live conferences.

Role

What you see

Guest (not logged in)

All recorded conferences that guests have permission to view are listed, both while they are being processed and after they have been processed.

Viewer

All conferences that you have permission to view or edit are listed, both while they

Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on whether you have logged in, and if you have, your user role. Which conferences you see in the lists depends on the permissions set on the conference. (Permissions determine who can view or edit the conference.) To display the Conference lists, go to View Conferences.

Live conferences list

This list shows calls that are currently being recorded. When the call completes, the resulting conference is transferred to the Recorded list. If there are outputs to transcode, the conference also appears in the Pending queue. This page refreshes automatically every 10 seconds.

Pending queue

The Pending queue shows conferences for which the Content Server is currently processing (transcoding) the outputs. The number and types of output depend on the Recording alias used for the conference, or what outputs have been selected in the Manage Outputs page. (Also see

Understanding recording configurations.) This page refreshes automatically every 10 seconds.

Recorded conferences list

The Recorded conferences list shows conferences for which the call has completed. If the Content Server is still processing (transcoding) the outputs for a conference, then the conference is listed even

though it cannot be watched or downloaded, and the icon is displayed beside it. When processing is complete, the appropriate links are displayed - see below. This page does not refresh automatically.

TANDBERG Content Server printable online help 10

Page 11

Role

What you see

are being processed and after they have been processed.

Creator

All recorded conferences that you have permission to view or edit are listed, both while they are being processed and after they have been processed.

Site manager

All recorded conferences are listed. Site managers can edit all recorded conferences.

Common features

These pages have a number of common features:

Category:

Select a Category from the drop-down list to only see conferences belonging to that Category. Selecting All displays all the conferences that you have access to. The number of conferences that you can view in each Category is displayed in brackets after the name in the drop-down list.

Search:

Enter a conference name, description, speaker, location or keyword to search for a particular conference. (These are part of the conference information entered from the Recording alias used during the call, and can be edited by the conference editors at any time.)

Sort by (Not available for Pending conferences):

Select a sort to rearrange the conferences in the list. By default, conferences are sorted by date, with the most recent one at the top. (The Pending list shows the order in which conferences will be processed and their outputs produced. Conferences that are currently being processed are highlighted.)

Page: If the number of conferences is such that there is more than one page in the list, the

Page links allow you to move between pages.

Show only conferences that I can edit: Displayed for conference editors only. This check box

allows you to display the list showing only conferences that you can edit, rather than including those that you can only play, download and share.

In addition, if the following links are displayed for a conference, you can:

Play/Play options: see Watching a conference in the Content Server web interface. Click Play

to have the Content Viewer choose the best stream for you to view based on your bandwidth. To manually choose a conference size or bit rate to play, choose a link under Play options.

TANDBERG Content Server printable online help 11

Page 12

o If these links do not appear, streaming outputs have not been created for the conference. o If you see a icon beside the Play button and Play is disabled, you do not have the

appropriate media players installed on your computer to watch the conference. Click on the icon to find out which players you are missing and see your preferences for more information. If you see the icon but you can still play the conference, then your bandwidth has been determined to be at a lower rate than the bandwidth of the conference. You can still play the conference, but you may experience playback problems. For more information about your bandwidth, see your preferences.

Download: see Watching a conference on your computer and Watching a conference on a

portable device (iPod or Zune). The download link only appears if the appropriate download

output formats have been produced for a conference.

Share: see Sending a link so others can watch a conference. The Share link only appears for

conferences with streaming outputs because the link opens the Content Viewer (see Watching

a conference in the Content Server web interface). The link provided can be copied and pasted

in to your email application or you can click Email to open a new email in your email application with the link to the conference included. If the conference requires a password for security, a prompt is displayed when the link is used.

Edit: see Editing conferences - overview.

TANDBERG Content Server printable online help 12

Page 13

Watching a conference in the Content Server web interface

The Content Viewer is opened when you ask to stream/play a conference.

Watching a conference

To stream a conference using the Content Viewer: go to the appropriate View Conferences page and click the thumbnail, the conference name or the Play button. The conference is displayed at the best quality for your connection, as determined automatically or entered manually in Preferences. The conference indexes are displayed, if there are any. For information about the controls, see the appropriate section below.

The availability of the Content Viewer depends on:

Whether the conference has outputs suitable for streaming. If no outputs are available, the Play

button does not appear in the Conference list and the conference thumbnail and title are not links. Conference editors can change a conference's outputs using the Manage Outputs page.

The format of the conference outputs (Windows Media, MPEG-4 for QuickTime, MPEG-4 for

Flash or Real Media) and the correct player being installed on your computer. If you are missing the correct players, the Play button is disabled and appears beside it. Click on the exclamation mark icon to find out which players are missing. For more information about your available players, see your Preferences.

Your bandwidth (internet speed) and the bandwidth of the conference. If your bandwidth has

been determined to be at a lower rate than the bandwidth of the conference, then appears beside the Play button. You can still play the conference, but you may experience playback problems. For more information about your bandwidth, see your Preferences.

Notes:

Output formats depend on the Template used for the conference, and can be changed by conference editors in the Manage Outputs page. PC users are able to view outputs in the following formats: Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash and Real Media. On an Apple Mac, Windows Media is supported with the Silverlight plugin, and MPEG-4 for QuickTime and MPEG-4 for Flash are also supported. See Supported browsers, plugins & platforms to check the supported formats for different browsers and platforms.

The Template allows a maximum of two bit rate/resolution combinations per format so that you can choose the bit rate to watch rather than having the Content Server chose it for you. Click Play

options and choose a conference bit rate to play in the Content Viewer. This may be useful for

example if the same conference is watched by users on a fast network and as well as users with only a dial-up connection.

Using the Content Viewer

If the conference includes a Dual video stream, the editor of the conference can choose how the main and dual video is displayed: as two videos (main and dual video steams separately), joined (main and dual video steams side by side as one stream), switching (main video steam then the dual video steam when it is activated) or picture-in-picture (big dual video steam with the main video steam in a corner). Otherwise, you just see the main video stream.

The Content Viewer playing an example conference with only main video:

TANDBERG Content Server printable online help 13

Page 14

The Content Viewer playing an example conference with main and dual videos and an index:

The Next layout button changes where the Content Viewer shows the main and dual

videos (if a separate dual video is available), and the index (if a conference editor has added one). This button is not displayed if it is not possible to switch layouts.

The Slide list button displays the still images taken of the dual stream for conferences with

Audio-only or Small outputs. Clicking on a slide in the list advances the conference to that point in the conference. Clicking the slide list icon again removes the slide list.

Note: Check Port information to make sure that the correct ports for streaming are not blocked;

otherwise, the streaming media will fail to load.

TANDBERG Content Server printable online help 14

Page 15

Using the Content Viewer with Silverlight

The Content Viewer initially displays a Play button in the center: click this to watch the conference. The controls at the bottom of the window fade after a few seconds but placing the mouse in the control area redisplays them.

If the conference includes a dual video stream, the editor of the conference can choose how the main and dual video is displayed: as two videos (main and dual video streams separately), joined (main and dual video streams side by side as one stream), switching (main video stream then the dual video stream when it is activated) or picture-in-picture (big dual video stream with the main video stream in a corner). Otherwise, you just see the main video stream.

Conference indexes are displayed by clicking

on the Index button displayed to the right of the conference duration. Clicking on an index advances to that point in the conference.

The Slide list icon displays the still images

taken of the dual stream for conferences with audio-only or Small outputs. Clicking on a slide advances the conference to that point in the conference. Clicking the Slide list icon again removes the slide list.

Note: Microsoft Silverlight uses port 8080 for streaming from the Content Server. If that port is

blocked, streaming media will fail to load. For more information, see Port information.

TANDBERG Content Server printable online help 15

Page 16

Watching a conference on your computer

If a conference has downloadable outputs, you can download the conference to your computer. This may be better than streaming the conference, especially if you have a maximum download limit on your internet connection. After the conference has been saved on your computer, you can watch it as often as you like.

Site managers can specify that downloadable outputs should be created in the Template used for a conference before the conference is created. After the conference has been recorded, site managers or conference editors can add outputs by clicking Edit and then Manage Outputs for the conference. See Managing conference outputs.

Conferences without downloadable outputs do not have the Download link in the View Conferences

> Recorded page.

To download the conference:

1. Go to View Conferences > Recorded page and click Download for the conference.

2. Select the required format and size of conference.

3. Click Save and browse to the directory in which you want to save the conference. Click Save.

4. On your computer, go to the directory used in the previous step and double-click on the conference to watch it.

The conference is displayed in the appropriate viewer for its format; that is, in the program that is the default to play that type of media file on your computer. For example, if QuickTime is set up to always play .mp4 files and you download an MPEG-4 for Flash file, then it will play in QuickTime if you double-click on the file.

TANDBERG Content Server printable online help 16

Page 17

Watching a conference on a portable device (iPod or Zune)

If a conference has downloadable outputs suitable for portable devices, you can download the conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as an intermediary device and then load the conference to the iPod/Zune as you would any other file. After the conference has been loaded on the device, you can watch it as often as you like.

To watch the conference:

1. Go to View Conferences > Recorded and click Download for the conference.

2. Select the required format: - one of iPod video, iPod audio, Zune video or Zune audio.

3. Browse to the directory on your computer in which you want to save the conference temporarily. Click Save.

4. From your computer, load the conference on to your portable device.

5. Play the conference on your portable device as you would any other file.

TANDBERG Content Server printable online help 17

Page 18

Sending a link so others can watch a conference

Click Share and then Email in the Recorded conferences page to share conferences with others. The

Share link only appears for conferences with streaming outputs. (Note that the fact that you can

watch the conference does not automatically mean that the person you send the conference link to will be able to watch it: this depends on the conference permissions.)

If the conference requires a password for security, a prompt is displayed when the link is used.

Note: The link uses the Frontend address specified in Site settings, or if it was not defined, the

URL you typed in to your browser to log in to the Content Server.

TANDBERG Content Server printable online help 18

Page 19

Calling out to record

Field

Field description

Usage tips

Create conference

Recording alias

Choose a Recording alias to be used for this call.

You may have a Personal Recording alias or have been advised which System Recording alias to use. If the conference is to be watched live (i.e. while it is recording), select a Recording alias that allows this. Conferences recorded with "non-live streaming" Recording aliases can only be watched after their outputs have been processed: how long this takes depends on the length of the conference and how many other conference outputs the Content Server is processing when the call completes. You can see whether outputs for your conference are in the queue to be processed by going to View

Conferences > Pending.

Note that No live resources available is displayed if the Content Server is already streaming the maximum number of live conferences, and you will only be able to select Recording aliases without live outputs.

Template outputs

The outputs that will be produced if the chosen Recording alias is used.

Displays the outputs that the Template selected for this Recording alias produces. This includes:

outputs that can be watched in the

Content Viewer - both live and on demand

with their layout, format and size. outputs to download for portable devices. outputs to download for playback on a

computer. outputs that will be distributed to Podcast

Producer or iTunes U.

If these are not what you want, select a different

If your login account has creator privileges you can dial out to an endpoint and record the endpoint's camera view for the duration of the call as an ad hoc conference.

Scheduled - as opposed to ad hoc - conferences can be recorded using the TANDBERG Management Suite (TMS) - see Using TMS to schedule conferences to be recorded on the Content

Server and the TMS online help for more information. A maximum of five calls can be recorded (either

scheduled or ad hoc) simultaneously and two of these can be streamed live. To dial out and record a call:

1. Go to Conference setup > Create conference.

2. Complete the fields using the table below.

3. Click Place call.

4. To end the call, either hang up from the remote endpoint or system, or click End call.

TANDBERG Content Server printable online help 19

Page 20

Field

Field description

Usage tips

Recording alias.

Dial number

Enter the address of the remote endpoint or system to call.

The address can be:

an IP address. an H.323 ID or E.164 alias, if the Content

Server is registered with a gatekeeper. a SIP URI, if the Content Server is

registered with a SIP registrar.

Advanced call settings

Expand these setting to selects your own bandwidth and call type.

By default, the Bandwidth is 768 kbps, if 768 kbps is selected in the Call configuration of the selected Recording alias. This can be changed to any of speeds selected in the Call

configuration used with the selected Recording alias.

If you are dialing an IP address, H.323 ID or E.164 alias, the Call type should be H.323. If you are dialing a SIP URI, the Call type should be SIP. SIP may not be an available option if SIP settings are not enabled in Site settings.

Call information

Remote System

The system in the call that the conference is recording.

These fields are displayed when the conference is live (that is, after you click Place call) and are not editable.

Call Type

The call type used for this call: either H.323 or SIP.

Call Speed

The total bit rate of the call displayed in kbps (kilobits per second).

Recording alias Name

The total bit rate of the call displayed in kbps (kilobits per second).

Video Information

The video codec, data rate of the video stream in kbps (kilobits per second), and the video resolution if the conference is live streaming.

Audio Information

The audio codec and data rate of the audio stream in kbps (kilobits per second).

Dual Stream

The current status of the dual stream.

Encryption

The current encryption status. If encryption is on, the encryption algorithm in use is shown.

End Call

Select to end the call and finish recording.

The call can also be ended by hanging up from the remote endpoint or system.

Conference information

Name

The name for the conference to be

These optional fields can be used to make it

TANDBERG Content Server printable online help 20

Page 21

Field

Field description

Usage tips

displayed in the View conferences pages.

easier for users to find and search for the conference.

Description

Details about the conference to be displayed beneath the name.

Speaker

Name(s) of the conference speaker(s).

Location

Where the conference takes place.

Keywords

Keywords that can be used to search for the conference.

Using TMS to schedule conferences to be recorded on the Content Server

TANDBERG recommends that you use the TANDBERG Management System (TMS) for scheduled calls that you want to record with the Content Server. This is because TMS is aware of the Content Server's capabilities so that resource conflicts are resolved at the time of the booking. This is in contrast to ad hoc calls, either calling out to an endpoint or calls in to the Content Server: there is no guarantee that those calls will be connected; it depends on the number and type of calls happening when you place the call. Therefore, TANDBERG recommends that a Content Server which is managed by TMS should not be used for ad hoc calls.

To add the Content Server to TMS: These steps only need to be performed once for each Content Server that you add to TMS.

1. Enable the Content Server API: a. Go to Management settings > Site settings. b. In the API section select API enabled. c. TANDBERG recommends that you change the API password from the default to a strong

password.

2. Configure the Content Server: o If the Content Server is registered to a gatekeeper in Gateway mode, users booking a

conference in TMS 11.8 and above can choose from a range of System Recording aliases and their Personal Recording aliases. No further special configuration is necessary on the Content Server side for standalone Content servers.

a. If the Content Server is part of a cluster, ensure that the Frontend address in Site

settings is set to the network load balanced address for the cluster; otherwise links to

conferences generated by TMS may not work.

o If the Content Server is registered to a gatekeeper in Terminal mode, only System

aliases and dedicated Personal Recording aliases (with the owner set to api-admin) are available for recording conferences. On the Content Server:

a. Go to Management settings > Add Groups and Users, add a user with a site

manager role and with the username api-admin.

b. Create a Personal Recording alias for example with the name TMS Alias and the

owner set to api-admin.

c. Create two live and three non-live dedicated TMS-only Recording aliases. Only those

aliases will be available for booking by TMS.

3. Add the Content Server/Content Server cluster to TMS. For more information, read the TMS online help.

To use TMS to book conferences on the Content Server:

1. Go to Booking > New Conference.

2. In the Advanced settings section select a Recording alias.

3. Save the booking. TMS will provide a link to view the conference.

For more information, read the TMS online help.

TANDBERG Content Server printable online help 23

Page 24

Editing conferences - overview

After a conference has been recorded, conference editors can update the conference as follows:

Editing conference information and permissions: conference information is used to search for

the conference in the Recorded conferences list. Conference permissions define who can view the conference and who can edit it.

Managing conference outputs: how the conference is made available to users - the format and

size of outputs and whether it is viewable in the Content Server interface, downloadable or distributed to Podcast Producer or iTunes U.

Indexing, cropping & concatenating conferences in the Content Editor: delete unwanted

portions of a conference or join two conferences together.

Site managers can edit all conferences.

TANDBERG Content Server printable online help 24

Page 25

Editing conference information & permissions

Field

Field description

Usage tips

Conference information

Name

The name for the conference to be displayed in the View conferences pages.

These optional fields can be used to help users to search for the conference.

Description

Details about the conference to be displayed beneath the name.

Speaker

Name(s) of the conference speaker(s).

Location

Where the conference took place.

Keywords

Keywords that can be used to search for the conference.

Managing conference outputs

Field

Field description

Usage tips

Manage outputs

Conference call speed (kbps)

The bit rate at which the conference was recorded in kbps (kilobits per second).

This number may affect the bit rate of Medium and Large outputs.

Recorded with dual stream

Whether this conference was recorded with a dual video stream or not.

This affects the layouts available for outputs. Only the single video layout will be available if the conference was recorded without a dual video stream.

Viewable in the Content Server web interface

Select to open the Outputs to view

in the Content Server web interface section where you can

edit output settings for the Content Viewer.

Downloadable for portable devices (iPod and Zune)

Select to open the Outputs to

download for portable devices

section where you can edit output settings for Downloadable for portable devices (iPod and Zune).

Downloadable

Select to open the Outputs to

Site managers and editors of the conference can:

Add new on demand outputs for that conference. The conference outputs will be added into the

Offline Transcoding Queue for processing and transcoding will start when all the conferences higher in the queue have been processed. Note that the total number of outputs can now exceed the six permitted when a conference is created; however, adding outputs puts an added transcoding load on the Content Server and uses more disk space.

Delete outputs that are no longer needed by deselecting them and clicking Save. Note that files

sent to external servers, for example, Podcast Producer or QuickTime Streaming Server, are not deleted off those servers but this can be done manually, if required.

Change previously chosen layouts, formats and sizes.

To manage outputs:

1. Go to View Conferences > Recorded conferences.

2. Click Edit and then select Manage outputs.

3. Update how you want to make the conference available by selecting the appropriate check boxes. Selecting a check box opens a section of the page:

o Outputs to view in the Content Server web interface o Outputs to download for portable devices o Outputs to download for general purpose o Outputs for distribution to Podcast Producer or iTunes U

4. Edit the fields for each opened section using the table below.

5. Click Save.

TANDBERG Content Server printable online help 28

Page 29

Field

Field description

Usage tips

for general purpose

download for general purpose

section.

Distributed to Podcast Producer or iTunes U

Select to open the Outputs for

distribution to Podcast Producer or iTunes U section where you

can edit output settings for Podcast Producer and iTunes U.

Outputs to view in the Content Server web interface

Output layout

Select the layout to use.

If the conference was recorded without a dual

video stream, this will be the single video layout

where one stream is created showing the main video source. If the conference was recorded with a dual video stream, then this is one of: Two videos: creates one stream for the main video stream and one for the dual video stream to be displayed in the Content Viewer. If the dual video stream is not used during the call, then only the main video is shown during on demand playback. Two streams are displayed for live conferences irrespective of whether the dual video steam is being used (that is; a portion of the Content Viewer shows the default Content Server image shown here while there is no dual video stream in the conference).

Joined: creates one stream consisting of the main video stream on the left and the dual video stream to the right. For Live broadcasts, the image shown above is displayed instead of the dual video stream while there is no dual video stream in the conference. Switching: creates one stream. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one stream with the main video stream inserted into the dual video

TANDBERG Content Server printable online help 29

Page 30

Field

Field description

Usage tips

stream. When the dual video stream is activated, the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again.

On demand formats

Select up to three of the four formats:

Windows Media for playback

using Windows Media Player on a PC or using Silverlight on an Apple Mac.

MPEG-4 for playback using

QuickTime.

MPEG-4 for playback using

Flash player.

Real Media for playback

using Real Media Player.

All these formats can be viewed on a PC so long as the correct plugins have been downloaded and installed. MPEG-4 for QuickTime, MPEG-4 for Flash, and Windows Media (played using Silverlight) are available for Apple Mac when the correct plugins have been downloaded and installed.

On demand sizes

Select up to two conference sizes based on your users' streaming environment and internet connection

Audio only: For use when users have very poor quality internet access. Audio will be recorded and played back, and, if the dual video stream is activated during the call, it will be displayed as still images. Small: For use when users have modem access. The target bit rate for Small outputs for this conference is displayed in Bit rates below. In the Two videos layout, the dual video stream is displayed as still images. Medium: For use with broadband access to the internet. The target bit rate for Medium outputs for this conference is displayed in Bit rates below. Large. For access to a high-speed LAN. This format takes the longest to transcode. The target bit rate for Large outputs for this conference is displayed in Bit rates below.

Bit rates (kbps)

Displays the target bit rate for the Small, Medium and Large sizes. The number displayed depends on the target bit rates set in Site

settings, and the call speed at

which the conference was recorded.

On demand Media server configuration settings

Select the Media server

configurations for on demand

viewing of the conferences recorded using this template. Formats not selected above are grayed out.

The Media servers configurations shown in the drop-down lists by default are those selected in the System defaults section of Site settings.

Outputs to download for portable devices

TANDBERG Content Server printable online help 30

Page 31

Field

Field description

Usage tips

Output layout

Select the layout to use.

If the conference was recorded without a dual

video stream, this will be the single video layout

where one movie file is created showing the main video stream. If the conference was recorded with a dual video stream, then this is one of: Switching: creates one movie file. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one movie file with the main video stream inserted into the dual video stream. When the dual video stream is activated, the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again. This layout can be restrictive when viewing on a low resolution monitor.

Portable devices

Select your choice of portable device(s) and whether you want audio and video, or audio-only:

iPod Video iPod Audio Zune (Microsoft compatible)

Video

Zune (Microsoft compatible)

Audio

These outputs are available using the Download link on the Recorded Conference page. Download the files to the correct folder for synchronizing with your portable device. iPod formats are optimized for 5th generation Apple iPod (and compatible) devices. Zune formats are optimized for 1st generation Microsoft Zune (and compatible) devices.

Outputs to download for general purpose

Output layout

Select the layout to use.

If the conference was recorded without a dual

video stream, this will be the single video layout

where one movie file is created showing the main video. If the conference was recorded with a dual video stream, then this is one of: Joined: creates one movie file consisting of the main video source on the left and the dual video source to the right. For Live broadcasts, the image shown above is displayed in the video instead of the dual video stream while there is no dual video stream in the conference. Switching: creates one movie file. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one movie file with the main video stream inserted into the dual video stream. When the dual video stream is activated,

TANDBERG Content Server printable online help 31

Page 32

Field

Field description

Usage tips

the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again.

Formats

Select up to three formats.

Sizes

Select up to two sizes.

Because the outputs will be downloaded and viewed on a computer, the quality of the internet connection is not an issue, other than the time it takes to download. After downloading, users with poor internet connections can watch the conferences without being connected to the internet.

Outputs for distribution to Podcast Producer or iTunes U

Output layout

Select the layout to use.

If the conference was recorded without a dual

video stream, this will be the single video layout

Podcast Producer

Select this option and a Media

server configuration for Podcast

Producer to automate the process of uploading recorded content to your Podcast Producer server.

The size of the output for Podcast Producer is always Large.

iTunes U

Select this option and a Media

server configuration for iTunes U

to automate the process of uploading recorded content to an iTunes U account.

Choose the size (Small, Medium or Large) of the output to upload to iTunes U. You can also specify an additional audio-only output.

Summary

TANDBERG Content Server printable online help 32

Page 33

Field

Field description

Usage tips

Outputs to view in the Content Server web interface

Displays information about the outputs created viewing in the Content Viewer by the selections above.

The following information is shown for each output:

a description: the format, layout and size the status the physical path and file name if the

output‘s Media server configuration writes

movies to the default media location

how the output was transcoded (live or

offline). If the output was live transcoded and there is no offline transcoded output, there is an option to Re-transcode.

the system name of the Content Server that

did the transcoding (this may be a different Content Server if the Content Server is in a

cluster) the on demand URL the bandwidth in kbps (kilobits per second)

and dimensions

If the layout selected is Two videos, then there will be two movie files – one for the main video stream and one for the dual video stream.

Outputs to download for portable devices

Displays information about the outputs created for Portable Devices by the selections above.

The following information is shown for each output:

a description: the format and layout the status the physical path and file name how the output was transcoded (offline) the system name of the Content Server that

did the transcoding (this may be a different

Content Server if the Content Server is in a

cluster) the bandwidth in kbps (kilobits per second)

and dimensions

Outputs to download for general purpose

Displays information about the outputs created for download to users' computers by the selections above.

The following information is shown for each output:

a description: the format and layout the status the physical path and file name how the output was transcoded (offline) the system name of the Content Server that

did the transcoding (this may be a different

Content Server if the Content Server is in a

cluster)

TANDBERG Content Server printable online help 33

Page 34

Field

Field description

Usage tips

the bandwidth in kbps (kilobits per second)

and dimensions

Outputs for distribution to Podcast Producer or iTunes U

Displays information about the outputs created for distribution to Podcast Producer or iTunes U by the selections above.

The following information is shown for each output:

a description: the format and layout the status how the output was transcoded (offline) the system name of the Content Server that

did the transcoding (this may be a different

Content Server if the Content Server is in a

cluster) the bandwidth in kbps (kilobits per second)

and dimensions

TANDBERG Content Server printable online help 34

Page 35

Indexing, cropping & concatenating conferences in the Content Editor

You can use the Content Editor to edit conferences that you are an editor of. Site managers can edit any conference. The Content Editor can:

Add indexes and manage index points. Crop the conference by changing its start (in point) and/or end (out point). Concatenate conferences: that is, join another conference to the one already open in the editor.

One example use of this is to remove a section in the middle of a conference by opening the same conference twice.

All changes are non-destructive; therefore you can change the in and out points for a conference, for example, many times. Viewing the conference in the Content Viewer reflects the changes straight away. However, downloads need to be re-transcoded: click Save and close. This removes existing downloadable outputs and replaces them with new ones when they have been transcoded.

Notes:

To open a conference in the Content Editor, the conference must have outputs that can be viewed in the Content Viewer.

You can use the Content Editor on an Apple Mac using MPEG-4 for QuickTime or MPEG-4 for Flash. The Content Editor is not available on the Mac for Windows Media conferences using Silverlight.

The Content Editor window

Open the Content Editor by going to View conferences > Recorded, clicking Edit for the appropriate conference and selecting Open content editor.

The top section displays the movies on the left and the Index options on the right with previously created Indexes displayed. Indexes are used to progress the conference to a specific point in the conference, making it easier for users to find where they want to watch in the conference. By clicking an item in the Index, the conference will start playing at that reference point.

Note: Indexes can only be added, deleted or renamed in the Content Editor, but they are displayed

and can be used in the Content Viewer when watching the conference.

TANDBERG Content Server printable online help 35

Page 36

The bottom section of the Content Editor has:

the conference

volume, play and pause controls.

in and out

sliders to change the start and end points.

a Join recording

button to append another conference to this one.

Indexing a conference

Play the conference and pause it where you want an index, or click on the seek bar to jump to a point in the video, then click Add index. Type in a name and click Save and close.

Cropping a conference

To crop a conference, move the sliders to where you want the conference to start and stop and click

Save and close.

Removing a section in the middle of a conference

You may have recorded a conference that you are an editor of that has a break in the middle that you want to remove. This is how it is done:

1. Open the conference in the Content Editor as described above.

2. Click Join recording to show the list of conferences that can be joined to this one. Add the same conference again by clicking Join recording next to the conference name.

3. Click on the first thumbnail and then adjust the Out point of the original conference to the beginning of the section you want to remove.

When you join a recording, the conference thumbnails appear next to the conference controls. In the example image, the highlighted thumbnail is the original conference and the thumbnail of the joined conference is beside it.

4. Click on the second thumbnail and then adjust the In point of the 'joined' copy of the conference to the end of the section that you want to remove.

5. If required, add indexes to each conference and click Save and close.

6. Check the result in the Content Viewer.

7. If necessary, repeat the steps to make any final adjustments.

TANDBERG Content Server printable online help 36

Page 37

Concatenating conferences

To be able to join conferences, you must have edit access to both conferences (or have the site manager role) and the conferences must have streaming outputs in the same format and size (for example, Windows Media, Medium) and the same dual video status: it is not possible to join two conferences if only one of them has a dual video stream.

To join two conferences:

1. Open the conference in the Content Editor as described above.

2. Click Join recording to show the list of conferences that can be joined to this one. Add a different conference by clicking Join recording next to the required conference.

3. If required, crop each conference.

4. If required, add indexes to each conference.

5. Click Save and close.

6. Check the result in the Content Viewer.

7. If necessary, repeat the steps to make any final adjustments.

TANDBERG Content Server printable online help 37

Page 38

Understanding recording configurations

The Content Server records calls and can produce the resulting conferences in a range of formats and sizes for users to watch or download. Conferences can be made available to all or selected users, and given information to make them easier for users to find. All this is controlled by a configuration called a Recording alias. See Displaying the Recording alias list.

If the system defaults are not suitable, then you can configure the following. Recording aliases are created by the site manager. There are two types of Recording alias:

System Recording aliases, which can be used by any user with a creator or site manager role. Personal Recording aliases, which have an owner. Recording alias owners must have a creator

role and can edit certain parts of their Recording alias.

TANDBERG recommends that site managers create one or more Personal Recording aliases for each group or user with the creator role. See Adding & editing Recording aliases.

To record a call, users can:

Use the TANDBERG Management Suite (TMS), specifying a Recording alias to use to record a

scheduled conference.

Dial an address (H.323 ID, E.164 alias or SIP URI) of a Recording alias from an endpoint or

remote system to create an ad hoc conference.

Go to Conference setup > Create conference, select a Recording alias and dial out to create

an ad hoc conference. See Calling out to record.

A Recording alias is used to create a conference: it defines several properties (see the diagram below):

The Recording alias name that can be selected when scheduling a conference in TMS, or

dialing out from the Content Server web interface.

An owner. The owner must have a creator role and be added to the Groups & users list first.

Owners can edit certain parts of their Recording alias. See Adding & editing Recording aliases for details of the properties that can be edited.

Dialing addresses (H.323 ID, E.164 alias or SIP URI depending on how the gatekeeper and

SIP settings are configured in Site settings) used to call to Content Server and record using this Recording alias.

A Template which determines output sizes and formats. Recording alias owners can select

which Template they want to use in a Recording alias. Only site managers can add, edit or delete Templates. Templates may also contain Media server configurations which contain settings for where conference media is stored, and how it is streamed or distributed.

A Call configuration that specifies call settings such as dual video stream support, supported

call speeds, maximum call length, encryption, and advertised video and audio codecs. Only site managers can select a Call configuration for a Recording alias.

Default conference information and a Category that is copied to conferences created with this

Recording alias. The Category must be added to the Categories list first. Site managers and Recording alias owners should add as much default conference information as possible to make conferences created with this Recording alias easy to find.

TANDBERG Content Server printable online help 38

Page 39

Default conference permissions that specify who can view and edit conferences created with

this Recording alias. The groups and users specified must be added to the Groups & users list first.

When a conference is created, the following properties are copied from the Recording alias used to create it to the new conference:

Live and on demand outputs from the Template. On demand outputs can be changed by

conference editors or site managers in Manage Outputs after the conference has finished recording.

Conference information and a Category that users can use to search and sort conferences.

Conference editors or site managers can change the conference information at any time. The Category must be added to the Categories list first.

Permissions that specify who can view and edit the conference. Conference editors or site

managers can change the conference permissions at any time. The groups and users specified must be added to the Groups and users list first.

TANDBERG Content Server printable online help 39

Page 40

Storing recordings

The default location for media files is drive E:. You can change this to store files on a Network Attached Storage device (NAS), so that the recording capacity is not limited by the disk space on the Content Server. Then media will be recorded to a temporary directory on the Content Server before automatically being moved to the NAS. The Content Server streams the media from the NAS.

TANDBERG recommends using a NAS device built on the Windows Storage server that is also Windows Hardware Quality Lab certified. The file sharing protocol used by the Content Server to the NAS is Microsoft SMB.

Notes: For best performance, TANDBERG recommends that the NAS used is a device dedicated to

media storage. Running applications such as domain controllers, databases or external streaming servers on the same device may result in errors.

The Content Server must be added to the same domain as the NAS.

Changing the storage location to use Network Attached Storage

Ensure you have enough time to complete the operation. The TCS Wizard copies all media files referenced by the Content Server database from the local E: drive to the external storage location. This takes several minutes, depending on how much media is recorded.

To change the media storage location from the default E: drive to a NAS

WARNING: Using the wizard to move media from the local E: drive to the external storage location

does not move any media files which are not associated with the Content Server‘s database. That includes orphaned temporary files not used in any conferences, .tcb import or export files, and files placed in the data folder by users. These files will not be moved and will be deleted. However when you use the TCS Wizard to move media between one NAS location and another, or from the NAS back to a local TCS disk drive, these files will not be moved, and the TCS Wizard will not delete them from the NAS.

1. Back up the Content Server.

2. Add the Content Server to the same domain as the NAS. If you add the Content Server to an existing domain, you need to define a separate security policy for the Content Server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact your authorized TANDBERG reseller for details of the recommended security policy settings.

3. Choose or create an account in the domain that IIS (Microsoft's Internet Information Server) on the Content Server will use to access the share on the NAS. This domain account needs to have both administrative rights on the Content Server and permissions over the NAS share. It can have any name - in this topic we use MYDOMAIN\TCSNASUSER.

TANDBERG Content Server printable online help 40

Page 41

Note: The TCS Wizard can run under the following user accounts:

a domain administrator account the special domain account, MYDOMAIN\TCSNASUSER the local administrator account

4. Configure the NAS, if you have not already done so. a. Log on to your NAS using Windows Remote Desktop Connection.

b. Set up a shared folder. c. Set permissions on the share to allow the Content Server and the shared account

(MYDOMAIN\TCSNASUSER in this example) full control over the share. Right-click on the

share and select Sharing and Security... Click Permissions. Click Add. d. Click Object Types. Select Computers and click OK. e. Enter <Content Server Server Name> (as registered in the domain). Click Check Names

and OK. f. Enter the shared account name (MYDOMAIN\TCSNASUSER). Click Check Names and OK. g. Give the Content Server and the shared account (MYDOMAIN\TCSNASUSER) full control

over the share. h. Click the Security tab. Click Add. Repeat steps d to g to give the Content Server and

MYDOMAIN\TCSNASUSER full control of the NAS share.

5. Log in to the Content Server using Windows Remote Desktop Connection.

6. Run the TCS Wizard.

7. Click Alternate Storage [NAS] Wizard. If there are live calls, the wizard prompts you to end all calls. It also puts the Content Server in Idle mode, so that no new calls or transcoding jobs are accepted while the wizard is running. The wizard must complete (or be cancelled) in order to return the Content Server to normal operation (Online mode). This happens automatically.

8. Follow the on-screen instructions. a. Enter the remote server information for the new NAS location in the format:

\\ServerName\ShareName\. ServerName must be entered as the DNS name, not IP address, otherwise the wizard will fail.

b. At the Content Server Checks step, confirm that the Content Server has been backed up

and that anti-virus software has been stopped (if any has been installed). If this is not the case, cancel the wizard and complete those actions, then run the wizard again. Your system will not have changed if you cancel.

c. The NAS: Test Result step displays information about your intended setup. If all the tests

have been successful, click Configure to configure the Content Server and move existing media files from the NAS back to the E: drive. This may take several minutes depending on how much media has to be moved. You may also click Finish to exit the wizard without making any changes at this step. If any tests failed, you cannot continue. Check the external NAS configuration and the information you entered and try again.

9. When the process is complete, click Finish. No server restart is necessary. TCS Wizard logs are available in E:\logs\SetupUtility. To check your new media location, go to Management

Settings > Server Overview.

TANDBERG Content Server printable online help 41

Page 42

Note: If the password for the domain account that the Content Server uses to access the NAS share

changes subsequently, complete step 4 below. If you want to use another domain account, complete all the steps:

1. Add the new domain account to the Administrators group first: go to Start> Administrative

Tools> Computer Management.

2. Select System Tools > Local Users and Groups > Groups.

3. Double-click Administrators and add the new domain account to the Administrators group (see step 3 above).

4. In the TCS wizard select the NAS wizard and then use the Update user account option to update the Content Server. Follow the on-screen instructions.

Changing the storage location back to the default storage location

You will not be able to complete this process if the media size on the NAS is larger than the space available on the E: drive. Check the data folder size on the NAS first and, if you want to proceed, delete some conferences using the Content Server web interface if your NAS data folder is larger than space available on the E: drive.

Follow the steps in the previous section (Changing the storage location to use a Network Attached Storage) from step 5 onwards but select Return media to local storage in the wizard and enter the new location in which to store media.

Changing the storage location from one NAS location to another

You will not be able to complete this process if the media size on the original NAS location is larger than the space available on the destination drive. Check the data folder size on the NAS first and delete some conferences if necessary.

Follow the steps in the previous section (Changing the storage location to use Network Attached Storage) from step 5 onwards but select Move media to a different network location in the wizard and enter the new location in which to store media.

TANDBERG Content Server printable online help 42

Page 43

Displaying the Categories list

A conference can be assigned a Category to make searching for conferences faster. Six Categories come with the Content Server: Announcements, Education, General, Meetings, News and Training. Each Category has a name and can have a description.

Site managers can display the Categories list: go to Management settings > Categories. From the Categories list, they can:

Edit existing Categories: click Edit for the Category that you want to change.

Delete Categories: select the Category and click Delete selected. (If you delete a Category

that is in use in a conference or Recording alias, the conference or Recording alias then has no Category.)

Add new Categories: click Add category. There is no limit on the number of Categories that

can be added.

Recording aliases can be assigned a Category so that any conference created using the Recording

alias is assigned that Category.

Note: In the View Conferences pages, guests (unauthenticated users) and users with the viewer or

creator role who have logged in only see a Category in the drop-down list if there is a conference in that Category that they have permissions to see. The number of conferences in each Category is displayed in brackets. All Categories are displayed to site managers.

TANDBERG Content Server printable online help 43

Page 44

Adding & editing Categories

Administrators can add and edit Categories. A conference can be assigned a Category to make searching for conferences faster in the View conferences pages.

To add a new Category:

1. Go to Management settings > Categories.

2. Click Add category.

3. Enter a Name and, if required, a Description. (Descriptions are optional and are displayed only in the Categories list.)

4. Click Save.

To update a Category:

1. Go to Management settings > Categories.

2. Click Edit for the Category that you want to update.

3. Update the Name and/or the Description.

4. Click Save.

TANDBERG Content Server printable online help 44

Page 45

Displaying the Recording alias list

Recording aliases are used to record calls and contain all the information about how the new conference is created. The Content Server is delivered with a number of default Recording aliases called:

Default Live and OnDemand: conferences created using this Recording alias can be

streamed while the call is ongoing, and also watched after the conference completes and has been transcoded.

Default OnDemand only: conferences created using this Recording alias can be watched after

the conference completes and has been transcoded.

The Recording alias determines:

What to dial to record using this Recording alias. How the Content Server communicates with the remote endpoint or system while recording,

based on the Call configuration specified.

How conferences created with this Recoding alias are streamed or played back, and whether

they can be played live (while recording is in progress) or only on demand. This is specified by the Template.

What conference information will be copied to conferences created with this Recording alias. Who has access to view or edit conferences created with this Recording alias and whether they

have a password which must be entered before users can watch or download them.

For more information see Understanding recording configurations. Conference information (such as the name, description, speaker, location, copyright and Category),

conference permissions and outputs specified in the Recording alias are automatically copied to a conference that is created using that Recording alias. This information can be edited before the call is placed, during the call and also after the call has finished.

Only site managers can add new Recording aliases. Site managers can see and edit all the properties of all Recording aliases, deciding whether a Recording alias is a System or Personal Recording alias. Creators who own a personal Recording alias can only see and edit selected properties.

Note: Conferences made with the same Recording alias have the same default settings but different

conference URLs.

Displaying the Recording alias list

To display the list of current Recording aliases, go to Conference setup > Recording aliases. From the Recording alias list you can:

Edit a Recording alias: click the appropriate Edit button. Add new Recording aliases: click Add Recording alias. Site managers can also use an

existing Recording alias, change its name and dialing properties, and then click Save as.

Select a Recording alias and then click Delete selected to delete it. If you cannot delete a

Recording alias, its check box is grayed. Only site managers can delete Recording aliases.

TANDBERG Content Server printable online help 45

Page 46

Field

Field description

Usage tips

Name

The name of the Recording alias.

H.323 ID

The unique H.323 ID to be dialed to record using this Recording alias.

The Content Server must be registered with a gatekeeper to use an H.323 ID (that is, a gatekeeper is enabled in Site settings). If the Content Server is registered as a Gateway, the H.323 ID must be prefixed by the H.323

gateway prefix specified in Site settings as

displayed here.

E.164 alias

The E.164 alias to be dialed to record using this Recording alias.

The Content Server must be registered with a gatekeeper to use an E.164 alias. If the Content Server is registered as a Gateway, the E.164 alias must be prefixed by the E.164 gateway

prefix specified in Site settings as displayed

here.

SIP URI

The SIP address (URI) to be dialed to record using this Recording alias.

The Content Server must be registered with a SIP registrar to use a SIP URI (that is, a SIP registrar is enabled in Site settings).

Owner

The owner of this Recording alias.

For System Recording aliases the owner is <machine-name>\Administrator.

The following information is displayed for each Recording alias.

TANDBERG Content Server printable online help 46

Page 47

Adding & editing Recording aliases

Field

Field description

Usage tips

Recording alias

Name

Enter a meaningful name for the Recording alias.

This helps TMS users to choose the correct Recording alias when they choose to record scheduled conferences, and users who are creating ad hoc conferences by calling out.

Recording alias type

Select either Personal or System.

Personal Recording aliases can only be used by the Owner (see the next field). Owners of Personal Recording aliases can edit some properties of their Personal Recording aliases but cannot change the Recording

alias type, owner, dialing properties or Call configuration.

System Recording aliases are available to all

Site managers can create and update Recording aliases which define several recording properties. One of these is the Recording alias type which determines whether it is a System Recording alias or a Personal Recording alias. Personal Recording aliases have an Owner other than the local administrator and the Owner of a Personal Recording alias can edit some of the properties of that Recording alias - as explained in the table below.

A Recording alias is selected when selecting to record scheduled conferences using the TANDBERG Management Suite (TMS), by dialing an address of a Recording alias or when creating an ad hoc conference by calling out. For more information about using the Content Server with TMS, see Using

TMS to schedule conferences to be recorded on the Content Server and the TMS online help.

When using:

A gatekeeper, up to twenty four Recording aliases can be created when the Content Server is

registered to the gatekeeper in Terminal mode. There is no limit on the number of Recording aliases when the Content Server is registered to the gatekeeper in Gateway mode

A SIP registrar, up to twenty four SIP registrations can be used. Neither a gatekeeper or SIP registrar, only IP dialing is supported.

To add a new Recording alias:

1. Go to Conference Setup > Recording aliases.

2. Click Add Recording alias.

3. Complete the fields using the table below.

4. Click Save.

You can also use an existing Recording alias, change its fields (see below) and then click Save as.

To edit an existing Recording alias:

1. Go to Conference Setup > Recording aliases.

2. Click Edit for the Recording alias that you want to update.

3. Change any fields as appropriate using the table below.

4. Click Save.

TANDBERG Content Server printable online help 47

Page 48

Field

Field description

Usage tips

users with a creator or site manager role. By default, only site managers can edit System Recording aliases. Conferences recorded with a System Recording alias are automatically made available when the conference finishes.

Personal Recording alias owner

For Personal Recording aliases, select the owner from the dropdown list. The list displays users

and groups whose role is either

site manager or creator.

The owner automatically becomes an editor of any conference created using the Recording alias: see Editing conferences -

overview. The owner can also edit some

properties of the Recording alias. The owner of all System Recording aliases is the local administrator and this cannot be changed. For information about roles, see

Adding and updating groups & users.

Dialing properties

H.323 ID

A unique H.323 ID: calling the Content Server with this H.323 ID creates a conference using this Recording alias.

The Content Server must be registered with a gatekeeper to use an H.323 ID (this field only displays if a gatekeeper is enabled in

Site settings). If the Content Server is

registered to the gatekeeper as a Gateway, this H.323 ID must be prefixed by the H.323

Gateway prefix specified in Site settings

when dialing. Only site managers can see the Site settings page; therefore the prefix is displayed in this field before the H.323 ID so that Owners can see the complete string to dial.

E.164 alias

An E.164 alias: calling the Content Server with this E.164 alias creates a conference using this Recording alias.

The Content Server must be registered with a gatekeeper to use an E.164 alias (this field only displays if a gatekeeper is enabled in

Site settings). If the Content Server is

registered to the gatekeeper as a Gateway, this E.164 alias must be prefixed by the

E.164 Gateway prefix specified in Site

settings when dialing. Only site managers

can see the Site settings page; therefore the prefix is displayed in this field before the

E.164 alias so that Owners can see the

complete string to dial.

SIP address (URI)

A SIP address (URI) calling the Content Server with this SIP address creates a conference using this Recording alias.

The Content Server must be registered with a SIP registrar to use a SIP URI (this field only displays if a SIP registrar is enabled in

Site settings).

SIP display name

If you entered a SIP URI, enter a name for it.

The SIP display name is presented to other systems as a description of the SIP URI by the SIP registrar. (This field only displays if a SIP registrar is enabled in Site settings).

Recording settings

Template/Template

Select a Template to use with

Templates can be created or edited (and

TANDBERG Content Server printable online help 48

Page 49

Field

Field description

Usage tips

outputs

this Recording alias. Check the Template Outputs to ensure that appropriate outputs will be generated when a conference is created using this Recording alias.

deleted) by site managers: click Add or Edit. Clicking Return in the Template page returns you to this page. The Recording alias Owner cannot add or edit Templates, but they can select a different one to use with their Recording alias.

Call configuration

Select the Call configuration to use with this Recording alias.

Call configurations can be created or edited (and deleted) by site managers: click Add or

Edit. Clicking Return in the Call configuration

page returns you to this page.

Show countdown before recording

Select to show a five second countdown on the remote endpoint(s) before recording starts so that the speaker has time to prepare before recording starts.

The Recording alias Owner can change this field.

Send email after conference finishes

Select to send an email containing a link to the conference to the To email

address when a conference

created using this Recording alias completes.

Cannot be selected in a System Recording alias. Note that Send email when conference

finishes must be selected and an SMTP

server configured in Site settings for the email to be sent. The Recording alias Owner can change this field.

To email address

The email address to which emails will be sent if Send email

after conference finishes is

selected.

You can test the email address by clicking

Send test email. The Recording alias

Owner can change this field.

Default conference information

Name

The conference name used when a conference is created by an incoming call or displayed as the default when you go to

Conference setup > Create conference.

The conference name can be searched in the

View conferences pages to help users find

the conference. If no name is entered here, one will be created at time of recording using the Recording alias Name and the date/time of the call. For outgoing calls, you can overwrite the default in Conference setup > Create

conference.

The Recording alias Owner can change this field.

Description

The description used when a conference is created by an incoming call or displayed as the default when you go to

Conference setup > Create conference.

The information entered in these fields can be searched in the View conferences pages to help users find the conference. If no information is entered in these fields, the conference will not have that information. For outgoing calls, you can overwrite the default in Conference setup > Create

conference.

Speaker

The speaker used when a conference is created by an

TANDBERG Content Server printable online help 49

Page 50

Field

Field description

Usage tips

incoming call or displayed as the default when you go to

Conference setup > Create conference.

The Recording alias Owner can change these fields.

Location

The location of the conference used when a conference is created by an incoming call or displayed as the default when you go to Conference setup >

Create conference.

Any applicable copyright information to be used when a conference is created by an incoming call or displayed as the default when you go to

Conference setup > Create conference.

Keywords

Keywords to be used when a conference is created by an incoming call or displayed as the default when you go to

Conference setup > Create conference.

Displaying the Template list

A Template determines how a conference is recorded, streamed and played back:

Whether the conference can be streamed live or only on demand or both. Formats supported: for example, Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash

or Real Media.

The sizes for the outputs. Outputs for playback in portable devices (iPod or Zune). Outputs for uploading to your iTunes U account or your Podcast Producer server. Outputs for downloading to your computer.

The Template forms part of the definition of a Recording alias - see Understanding recording

configurations.

There are a number of pre-defined Templates. Equally, site managers can create Templates and these can be updated, saved as a new Template and deleted if they are not being used in a Recording alias (when their check box is grayed). When deciding whether to edit an existing Template as the basis for a new one, or start again, look at how close the settings you require are to those in an existing Template.

Displaying the Template list

To display the list of current Templates, go to Management settings > Templates. From the list site managers can:

Edit a Template by clicking Edit, either to update it or save it as a new Template. See Adding &

editing Templates. Note that any changes will not be used in current calls but only for new calls.

Delete Templates that are not in use: select the Template and click Delete selected. Create a new Template by clicking Add template. See Adding & editing Templates. You can

also use an existing Template, change its settings and then click Save as.

TANDBERG Content Server printable online help 53

Page 54

Adding & editing Templates

Field

Field description

Usage tips

Template

Name

The name of the Template.

Use a meaningful name to help users select a Template for their Personal Recording alias. The name does not need to detail the outputs that the Template creates because this information is displayed when you select a Template for a

Recording alias and when you select a

Recording alias to use when calling out to

record.

Viewable in the Content Server web interface

Select to open the Outputs to view

in the Content Server web interface section where you can

edit output settings for the Content Viewer.

Downloadable for portable devices (iPod and Zune)

Select to open the Outputs to

download for portable devices

section where you can edit output settings for Downloadable for portable devices (iPod and Zune).

Downloadable for general purpose

Select to open the Outputs to

download for general purpose

section.

Distributed to Podcast Producer or iTunes U

Select to open the Outputs for

distribution to Podcast Producer or iTunes U section where you

can edit output settings for

Site managers can add new Templates and update existing ones:

To edit a Template, go to Management settings > Templates and click Edit for the

appropriate Template. Then update the fields as required using the table below and click Save.

To create a new Template either:

o Go to Management settings > Templates and click Add Template. Then complete the

fields using the table below and click Save.

o Go to Management settings > Templates, click Edit for the Template that is to be the

basis of the new one. Then update the fields as required using the table below and click

Save as.

Note: There is a maximum of six outputs per Template to reduce the processing time and disk space

used by each conference when it is first created. If you exceed this, a message is displayed and you must reduce the number of outputs before you can save the Template. If no outputs are selected, conferences using this Template are recorded but cannot be watched or downloaded (see

Understanding recording configurations). Site managers and the editors of a conference can create

additional outputs after the conference has been recorded by going to View conferences >

Recorded, and clicking Edit and then Manage Outputs for the conference. See Managing

conference outputs.

TANDBERG Content Server printable online help 54

Page 55

Field

Field description

Usage tips

Podcast Producer and iTunes U.

Outputs to view in the Content Server web interface

Output layout

Select the layout to use.

One of: Two videos: creates one stream for the main video stream and one for the Dual video stream to be displayed in the Content Viewer. If the dual video stream is not used during the call, then only the main video stream is shown during on demand playback. Two streams are displayed for live conferences irrespective of whether the dual video stream is being used (that is; a portion of the Content Viewer shows the default Content Server image shown here while there is no dual video stream in the conference).

Joined: creates one stream consisting of the main video stream on the left and the dual video stream to the right. For Live broadcasts, the image shown above is displayed in the video instead of the dual video stream while there is no dual video stream in the conference. Switching: creates one stream. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one stream with the main video stream inserted into the dual video stream. When the dual video stream is activated, the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again.

On demand formats

Select up to three of the four formats:

Windows Media for

playback using Windows

All these formats can be viewed on a PC so long as the correct plugins have been downloaded and installed. MPEG-4 for QuickTime, MPEG-4 for Flash, and Windows Media (played using Silverlight) are

TANDBERG Content Server printable online help 55

Page 56

Field

Field description

Usage tips

Media Player on a PC or using Silverlight on an Apple Mac.

MPEG-4 for playback using

QuickTime player.

MPEG-4 for playback using

Flash player.

Real Media for playback

using Real Media Player.

available for Apple Mac when the correct plugins have been downloaded and installed.

On demand sizes

Select up to two conference sizes based on your users' streaming environment and internet connection

Audio only: For use when users have very poor quality internet access. Audio will be recorded and played back, and if dual video stream is activated during the call, it will be displayed as still images. Small: For use when users have modem access. (By default, the maximum bit rate is 56 kbps – see Maximum target bit rate below for the actual bit rate.) In the Two videos layout, the dual video stream is displayed as still images. Medium: For use with broadband access to the internet (by default, the maximum is 512 kbps – see Maximum target bit rate below for the actual bit rate). Large: For access to a high-speed LAN. This format takes the longest to transcode.

Maximum target bit rates (kbps)

Displays the maximum target bit rate in kbps (kilobits per second) for each size. The actual bit rate of outputs will depend on the bit rate at which the conference is recorded.

These bit rates are configured in the Advanced streaming options section of Site settings.

On demand Media server configuration settings

Select the Media server

configurations for on demand

viewing of the conferences recorded using this Template. Formats not selected above are grayed out.

The Media server configurations shown in the drop-down lists by default are those selected in the System defaults section of Site settings.

Live stream

Select to allow the conference to be streamed while it is in progress.

Select the Format and Size if more than one was selected above. Only one live stream is available per conference: the other formats and sizes that you selected above are transcoded after the conference has finished. Select Re-transcode realtime movies to have the live transcoded movies be transcoded again after the conference has completed. This can result in better quality viewing but also adds extra processing load on the Content Server. If

Re-transcode realtime movies is not selected

and play back of the conference on demand is not satisfactory, the live transcoded movies can be re-transcoded from the Summary section of the Managing conference outputs page.

TANDBERG Content Server printable online help 56

Page 57

Field

Field description

Usage tips

For Live Media server configuration settings select the Media server configuration to use for live streaming. If none are configured, you see: Your movie(s) will not be broadcast live until you have a live enabled Media server configuration set up.

Outputs to download for portable devices

Output layout

Select the layout to use.

One of: Switching: creates one movie file. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one movie file with the main video stream inserted into the dual video stream. When the dual video stream is activated, the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again. This layout can be restrictive when viewing on a low resolution monitor.

Portable devices

Select your choice of portable device(s) and whether you want audio and video, or audio-only:

iPod Video iPod Audio Zune (Microsoft compatible)

Video

Zune (Microsoft compatible)

Audio

After the conference completes and the outputs have been created, they are available using the

Download link on the Recorded Conference

page. Download the files to the correct folder for synchronizing with your portable device. iPod formats are optimized for 5th generation Apple iPod (and compatible) devices. Zune formats are optimized for 1st generation Microsoft Zune (and compatible) devices.

Outputs to download for general purpose

Output layout

Select the layout to use.

One of: Joined: creates one movie file consisting of the main video stream on the left and the dual video stream to the right. For Live broadcasts, the image shown above is displayed in the video instead of the dual video stream while there is no dual video stream in the conference. Switching: creates one movie file. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one movie file with the main video stream inserted into the dual video stream. When the dual video stream is activated, the main video stream transitions to the selected

TANDBERG Content Server printable online help 57

Page 58

Field

Field description

Usage tips

location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again.

Formats

Select up to three formats.

Sizes

Select up to two sizes.

Outputs for distribution to Podcast Producer or iTunes U

Output layout

Select the layout to use.

Podcast Producer

Select this option and a Media server configuration for Podcast Producer to automate the process of uploading recorded content to your Podcast Producer server.

The size of the output for Podcast Producer is always Large.

iTunes U

Select this option and a Media server configuration for iTunes U to automate the process of uploading recorded content to an iTunes U account.

Choose the Size (Small, Medium or Large) of the output to upload to iTunes U. You can also specify an additional audio-only output.

Summary

Outputs to view in the Content Server web interface

Displays information about the outputs that will be created by this Template for viewing in the Content Viewer.

Outputs to

Displays information about the

TANDBERG Content Server printable online help 58

Page 59

Field

Field description

Usage tips

download for portable devices

outputs that will be created by this Template for Portable Devices.

Outputs to download for general purpose

Displays information about the outputs that will be created by this Template for download to users' computers.

Outputs for distribution to Podcast Producer or iTunes U

Displays information about the outputs that will be created by this Template for distribution to Podcast Producer or iTunes U.

TANDBERG Content Server printable online help 59

Page 60

Displaying the Media server configurations list

Media server configurations tell the Content Server where the media for a conference is stored and how it is streamed. Media server configurations can also be used to automate the process of uploading recorded content to Apple‘s Podcast Producer server for completion and publishing using a Podcast Producer workflow or to Apple's iTunes U for content distribution.

By default, the Content Server can stream Windows Media live and on demand using the local Windows Media Streaming Server. MPEG-4 for QuickTime, MPEG-4 for Flash and Real Media can be delivered on demand as a progressive download (HTTP streaming) using the local web server (IIS). This is specified by the two preconfigured Media server configurations which cannot be deleted:

Local IIS Web Server: can be used to deliver MPEG-4 for QuickTime, MPEG-4 for Flash and

Real Media for on demand playback as a progressive download (HTTP or pseudo-streaming). It also delivers still images, if available.

Local Windows Media Streaming Server: can be used for streaming Windows Media live and

on demand.

External streaming servers for Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash and Real Media can also be used to stream conferences. Site managers set up the streaming server, and then add a Media server configuration to the Content Server that specifies how the Content Server puts the media files on the external streaming server and how the media is streamed. These Media server configurations can then be selected in a Template, or when creating outputs using the Manage

outputs page. If this Media server configuration is used often, it can be set as a default in Site settings

so that it will appear at the top of Media server configurations lists in the Templates and Manage outputs pages.

To display the list of Media server configurations, go to Management settings > Media servers. From the list, site managers can:

Edit the Media server configurations by clicking Edit for the appropriate entry. See Adding &

editing Media server configurations.

Delete a Media server configuration that was added previously: select the entry and click

Delete selected. Note that you cannot delete a Media server configuration that is used by a

Template or conference‘s Manage outputs page.

Add new Media server configurations. Click the appropriate link for the type of server and see

Adding & editing Media server configurations.

TANDBERG Content Server printable online help 60

Page 61

Adding & editing Media server configurations

Site managers can add new Media server configurations and update existing ones:

To edit a Media server, go to Management settings > Media servers and click Edit for the

appropriate entry. Then update the fields as required using the table in the appropriate section below and click Save.

Note: If you have existing conferences that use a Media server configuration and you edit that

Media server configuration, the streaming URLs for the outputs viewable in the Content Server web interface may also be updated. For example, if the server address of an external streaming server has changed, update the address in the Media server configuration; then conferences that use that Media server configuration will still be playable.

To create a new Media server configuration either:

o Go to Management settings > Media servers and click the appropriate link for the type of

server that you want to add. Then complete the fields using the table in the appropriate section below and click Save.

o Go to Management settings > Media servers, click Edit for the Media server

configuration that is to be the basis of the new one. Then update the fields as required using the table in the appropriate section below and click Save as.

See the appropriate section for the type of Media server configuration that you are updating or adding:

Windows Media Streaming Server QuickTime or Darwin Streaming Server Wowza Media Server for Flash Real Media Streaming Server

Podcast Producer Server

iTunes U Server

Media server configuration: Windows Media Streaming Server

Only Windows Media Streaming Servers are supported for streaming Windows Media content. Saving the Media server configuration checks that the server is available at the specified server address and displays the server type if the information is available.

You can set up a Media server configuration for a Windows Media Streaming Server to do live and/or on demand streaming. Live streams can be sent to the Windows Media player using either a unicast or a multicast connection. Note that unicast streaming can be configured for either the local or an external Windows Media Streaming Server, but multicast streaming can only be configured with the local Windows Media Streaming Server.

Note: Before you start delivering your live content as a multicast stream, check with your network

administrator that the network is multicast enabled.

TANDBERG Content Server printable online help 61

Page 62

Field

Field description

Usage tips

Server settings

Name

A descriptive name for the Media server configuration.

The name will be used in the Template and

Manage outputs pages when selecting a

Media server configuration. This is a required field.

Support live unicast streaming

Whether the server is to support live unicast streaming and to display the Live unicast

streaming settings section.

If selected, enter the Server address. Unicast connections are one-to one connections between each Windows Media Player client and the server: therefore, each unicast client that connects to the server takes up additional bandwidth.

Support live multicast streaming

Whether the server is to support live multicast streaming and to display the Live

multicast streaming settings

section. If you select this option, the Unicast and On Demand options are unavailable: you cannot create a multicast and on demand streaming server as one Media server configuration.

If selected, enter the Server address. In multicast delivery, the server sends only one stream which reaches all player clients simultaneously. There is no additional overhead for the server regardless of whether one or more clients are connected. Multicast delivery is generally used for broadcasting live streams on a corporate network and only works if all routers on the network are multicast enabled.

Support on demand

Whether the server is to support on demand streaming and to display the Live on

demand settings section.

If selected, enter the Server address.

Server address

The IP address or DNS name of the server.

Live unicast streaming settings

User name

The user name to authenticate to the streaming server.

Password/password confirm

The password used to authenticate to the streaming server.

Server push

Select to push the live stream to the streaming server.

If selected, complete the other fields in this section.

Port

The HTTP port of the streaming server. If you are using the Content Server' s Windows Media Streaming Server, the port is 8080.

Publishing points: Create new

Select to have the Content Server create new publishing points on the streaming server.

A publishing point is the means by which media is distributed from the Windows Media streaming server.

Publishing points: Create new using settings from

Select to have the Content Server create new publishing points on the streaming server,

TANDBERG Content Server printable online help 62

Page 63

Field

Field description

Usage tips

existing

using the settings from existing publishing points. Enter the name of the existing publishing points for the Main and Dual video streams (they can be the same publishing point, if required).

Publishing points: Use existing

Select this option if you have created publishing points on the streaming server that you wish to use. Enter the name of the existing publishing points for the Main and Dual video streams.

If you are using a Two Videos layout there must be two different publishing points to stream one video stream off each. If you are using Switching, Joined or Picture in Picture layouts, you need to specify only one publishing point, for Main.

Network pull port(s)

Select to have the streaming server request the stream from the Content Server. A network publishing point must be created on the Windows Media Streaming Server to use this functionality. Enter the ports for network pull of the Main and

Dual video streams — select

ports that are NOT being used by the Content Server.

The ports used by the Content Server are listed in Port Information.

Use default live URLs

Select to use live URLs generated by the Content Server.

Use alternate live URLs

Select to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you wish the filename (in this case the publishing point name) to be appended to the alternate URL(s).

Enter alternate live URLs if you have selected network pull. You may also want to use them in other situations.

Live multicast streaming settings

Server push port

The HTTP port of the streaming server. The port for the local

Content Server‘s Windows

Media streaming server is

8080.

Publishing points: Create new using settings from existing

Select to have the Content Server to create new publishing points using the settings from existing publishing points. Enter the name of the existing publishing points for the Main and Dual video streams (they can be the same publishing point if required).

The default multicast enabled publishing point on the Content Server is called TCSmulticastTemplate.

Multicast IP address

The destination multicast IP

If you do not enter an address, the Content

TANDBERG Content Server printable online help 63

Page 64

Field

Field description

Usage tips

address that the Content Server will stream to. The range of allowable IP addresses is from 224.0.0.1 to

239.255.255.255. The multicast address you need to enter depends on the configuration of your network.

Server uses the first two octets of the IP address specified in the Destination multicast IP address of the WMS Multicast Data Writer properties of the multicast publishing point, but it dynamically assigns the last two octets; for example, if 10.0.1.1 is specified at the publishing point, the Content Server can use any address in the

10.0 range for multicast streaming.

Streaming port range start

The port number for the start of the live streaming port range between 10000 and 65000.

If you do not enter a port range, the Content Server will use the Destination multicast port of the WMS Multicast Data Writer properties of the multicast publishing point.

TTL

The multicast time to live (TTL) threshold.

This value tells the network how far multicast packets should be allowed to travel across the network. The value

―Subnet‖ (TTL=1) means that packets do

not pass the first network router and should mean a multicast stream is viewable on any network, even those not enabled for multicast, where the client is on the same subnet as the Content Server. The efficacy of higher values: LAN (TTL=32), WAN (64), Internet (128), Unrestricted (255) depends on the network configuration. If you do not enter a TTL, the Content Server will use the Destination multicast Time-to-live (TTL) of the WMS Multicast Data Writer properties of the multicast publishing point.

Publishing points: Use existing

Select this option if you have created publishing points on the streaming server that you wish to use. Enter the name of the existing publishing points for the Main and Dual video streams.

Live URLs

The alternate URLs are set to (http://(local)/tcs/data), Append

filename to URL is selected

and those options are grayed out in the interface.

On demand settings

Write movies to the default media location

Select to have media to be

written to the Content Server‘s

default media location: this will be either the E drive of the Content Server or an alternate storage location if you have a NAS configured.

Do not select this option if you are streaming from an external streaming server. You can check the default media storage location in the Server overview. The default media location for Windows Media files is (media location)\data\media.

TANDBERG Content Server printable online help 64

Page 65

Field

Field description

Usage tips

Write movies to an alternate location

Select to write media to an external streaming server using a shared drive or UNC path.

Choose this option if the streaming server is on an external server which has a shared drive accessible to the Content Server. Enter the shared drive or UNC path, e.g. \\servername\share in the Alternate path field.

FTP movies to location

Select to use FTP to transfer media files to an external streaming server.

Choose this option if the streaming server is on, or can access a shared drive on, an external server that is running an FTP service. If you select this option, complete the other fields in this section. Then check the FTP upload functionality by clicking Test FTP. FTP upload is also tested every time the Media server configuration is saved.

Server address

The IP address or DNS name of the FTP server.

Port

The port number of the FTP service. Most FTP servers use port 21.

Directory

The directory relative to the root FTP directory on the FTP server. The directory should be specified using forward slashes for example /movies/.

If left blank, files will be uploaded to the root FTP directory.

User name

The username to authenticate to the FTP server.

Password/password confirm

The password to authenticate to the FTP server.

Use default on demand URLs

Select to use on demand URLs generated by the Content Server.

Use alternate on demand URLs

Select to supply your own URLs for on demand streaming; that is, if the on demand URLs require different path or filename information from that generated by the Content Server. Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs.

Media server configuration: QuickTime or Darwin Streaming Server

The Content Server default installation supports only HTTP-based on demand streaming of MPEG-4 for QuickTime from its local IIS web server. An external server must be set up for live unicast and true

TANDBERG Content Server printable online help 65

Page 66

(RTSP) on-demand streaming of MPEG-4 for QuickTime. Only QuickTime and Darwin Streaming

Field

Field description

Usage tips

Server settings

Name

A descriptive name for the Media server configuration.

The server name is used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field.

Support live unicast streaming

Whether the server is to support live unicast streaming and to display the Live unicast

streaming settings section.

If selected, enter the Server address. Unicast connections are one-to one connections between each client and the server: therefore, each unicast client that connects to the server takes up additional bandwidth.

Support live multicast streaming

Whether the server is to support live multicast streaming and to display the Live multicast

streaming settings section.

In multicast delivery, the server sends only one stream which reaches all player clients simultaneously. There is no additional overhead for the server regardless of whether one or more clients are connected. Multicast delivery is generally used for broadcasting live streams on a corporate network and only works if all routers on the network are multicast enabled.

Support On Demand

Whether the server is to support on demand streaming and to display the Live on demand

settings section.

If selected, enter the Server address.

Server address

The IP address or DNS name of the server.

Live unicast streaming settings

Streaming port range start

The port number for the start of the streaming port range, e.g.

30000. The start port must be an even number. The Content Server will use the streaming start port + 30 for streaming live calls; for example, a port range

The ports used by the Content Server are listed in Port Information.

Servers are supported for streaming MPEG-4 for QuickTime content. Saving the Media server configuration checks that the server is available at the specified server

address and displays the server type, if the information is available. Unicast live streaming from QuickTime or Darwin servers (RTSP announce) is also tested when the Media server configuration is saved.

You can set up a Media server configuration for a QuickTime or Darwin Streaming Server to do live and/or on demand streaming. There are two options for configuring the Media server for live MPEG-4 for QuickTime streaming:

Live unicast streaming: This requires an external QuickTime or Darwin Streaming Server to

relay streams to clients.

Live multicast streaming: This does not require an external QuickTime or Darwin Streaming

Server to relay streams to clients - the multicast stream is sent directly from the Content Server.

TANDBERG Content Server printable online help 66

Page 67

Field

Field description

Usage tips

from 30000 to 30030. Ensure that you select ports that are NOT being used by the Content Server.

User name

The user name to authenticate to the streaming server.

Password/Password confirm

The password to authenticate to the streaming server.

Use default live URLs

Select to use live URLs generated by the Content Server.

Use alternate live URLs

Select to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you want the filename (in this case the sdp filename) to be appended to the alternate URL.

(A Session Description Protocol or sdp file is automatically generated by the Content Server. The QuickTime or Darwin Streaming Server uses this file to know how to stream the media.)

Live multicast streaming settings

Multicast IP address

A destination multicast IP address in the range 224.0.0.1 to 239.255.255.255. The multicast address depends on the network configuration.

Streaming port range start

The port number for the start streaming port range between 10000 and 65000. It must be an even number.

TTL

The multicast time to live (TTL) threshold.

This value tells the network how far multicast packets should be allowed to travel across the network. The default threshold is

LAN (TTL=32). The value ―Subnet‖ (TTL=1)

means that packets do not pass the first network router and should mean a multicast stream is viewable on any network, even those not enabled for multicast, where the client is on the same subnet as the Content Server. The efficacy of higher values: LAN (TTL=32), WAN (64), Internet (128), Unrestricted (255) depends on the network configuration.

On demand settings

Write movies to the default media location

Select to have media to be

written to the Content Server‘s

default media location: this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured.

Do not select this option if you are streaming from an external streaming server. You can check the default media storage location in the Server overview. The default media location for MPEG-4 for QuickTime files is (media location)\data\www.

TANDBERG Content Server printable online help 67

Page 68

Field

Field description

Usage tips

Write movies to an alternate location

Select to write media to an external streaming server using a shared drive or UNC path.

FTP movies to location

Select to use FTP to transfer media files to the external streaming server after the call has ended.

Server address

The IP address or DNS name of the FTP server.

Port

The port number of the FTP service. Most FTP servers will use port 21.

Directory

The directory relative to the root FTP directory on the FTP server. The directory should be specified using forward slashes as in a URL, e.g. /movies/.

If left blank, files will be uploaded to the root FTP directory.

User name

The username to authenticate to the FTP server.

Password/Password confirm

The password to authenticate to the FTP server.

Use default on demand URLs

Select to use on demand URLs generated by the Content Server.

Use alternate on demand URLs

Select to supply your own URLs for on demand streaming; that is, if the on demand URLs require different path or filename information from that generated by the Content Server. Enter the URLs for the

Main and Dual video streams

and choose whether the filename will be appended to the alternate URLs.

Media server configuration: Wowza Media Server for Flash

The Content Server default installation supports only HTTP-based on demand streaming of MPEG-4 for Flash from its local IIS web server. An external media server must be set up for live unicast and true (RTMP) on-demand streaming of MPEG-4 for Flash. Only the Wowza Media Server for Flash is supported for streaming MPEG-4 for Flash content.

TANDBERG Content Server printable online help 68

Page 69

Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available. Unicast live streaming from the Wowza Media Server for Flash (RTSP announce) is also tested when the Media server configuration is saved.

You can set up a Media server configuration for a Wowza Media Server for Flash to do live and/or on demand streaming.

TANDBERG Content Server printable online help 69

Page 70

Field

Field description

Usage tips

Server settings

Name

A descriptive name for the Media server configuration.

The server name is used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field.

Server address

The IP address or DNS name of the server.

Support live unicast streaming

Select whether the server is to support live unicast streaming and to display the Live unicast

streaming settings section.

Unicast connections are one-to one connections between each client and the server: therefore, each unicast client that connects to the server takes up additional bandwidth.

Support On Demand

Select whether the server is to support on demand streaming and to display the Live on

demand settings section.

Live unicast streaming settings

Streaming port range start

The port number for the start of the streaming port range, e.g.

30000. The start port must be an even number. The Content Server will use the streaming start port + 30 for streaming live calls; for example, a port range from 30000 to 30030. Ensure that you select ports that are NOT being used by the Content Server.

The ports used by the Content Server are listed in Port Information.

User name

The user name to authenticate to the streaming server.

Password/Password confirm

The password to authenticate to the streaming server.

Use default live URLs

Select to use the default live URL for this Media server.

If you select this option, also enter the

Application directory.

Application directory

The name of the directory created under applications on the Wowza Media Server to stream live. This directory is used in the default live URL.

If the Wowza Media server has been set up following TANDBERG recommendations, this directory is called live.

Use alternate live URLs

Select to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you wish the filename to be appended to the alternate URL.

TANDBERG Content Server printable online help 70

Page 71

Field

Field description

Usage tips

On demand settings

Write movies to the default media location

Select to have media written to

the Content Server‘s default

media location: this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured.

Do not choose this option if you are streaming from an external streaming server. You can check the default media storage location in the Server overview. The default media location for MPEG-4 for Flash files is (media location)\data\www.

Write movies to an alternate location

Select to write media to an external streaming server using a shared drive or UNC path.

FTP movies to location

Select to use FTP to transfer media files to the external streaming server after the call has ended.

Server address

The IP address or DNS name of the FTP server.

Port

The port number of the FTP service. Most FTP servers will use port 21.

Directory

The directory relative to the root FTP directory on the FTP server. The directory should be specified using forward slashes as in a URL, e.g. /movies/.

If left blank, files will be uploaded to the root FTP directory.

User name

The username to authenticate to the FTP server.

Password/Password confirm

The password to authenticate to the FTP server.

Use default on demand URLs

Select to use on demand URLs generated by the Content Server.

If you select this option, also enter the

Application directory.

Application directory

The name of the directory created under applications on the Wowza Media Server to stream on demand. This directory is used in the default on demand URL.

If the Wowza Media server has been set up following TANDBERG recommendations, this directory is called content.

Use alternate on demand URLs

Select to supply your own URLs for on demand streaming; that is, if the On Demand URLs for

TANDBERG Content Server printable online help 71

Page 72

Field

Field description

Usage tips

this Media server require different path or filename information from that generated by the Content Server. Enter the URLs for the Main and Dual video streams and choose whether the filename will be appended to the alternate URLs.

Media server configuration: Real Media Streaming Server

Field

Field description

Usage tips

Server settings

Name

A descriptive name for the Media server configuration.

The server name is used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field.

Server address

The IP address or DNS name of the server.

Support live streaming

Select whether the server is to support live streaming and to display the Live streaming

settings section.

Support On Demand

Select whether the server is to support on demand streaming and to display the Live on

demand settings section.

Live streaming settings

Server type

Either Server G2 or Server 90.

Port

The port used for live streaming off your Real Media server. Ensure that you select ports that are NOT being used by the Content Server.

The ports used by the Content Server are listed in Port Information.

User name

The user name to authenticate to the streaming server.

Password/Password confirm

The password to authenticate to the streaming server.

Use default live URLs

Select to use live URLs generated by the Content

If you select this option, also enter the

Only the Helix Streaming Server is supported for streaming Real Media content. Saving the Media server configuration checks that the server is available at the specified server address and displays the server type, if the information is available.

You can set up a Media server configuration for a Real Media Streaming Server to do live and/or on demand streaming.

TANDBERG Content Server printable online help 72

Page 73

Field

Field description

Usage tips

Server.

Broadcast point.

Broadcast point

The Broadcast point for the streaming server. This is used in the default live URL.

If you have not manually changed it on your external server, the broadcast mount point for Server G2 is "encoder", and for Server 90 is "broadcast".

Use alternate live URLs

Select to supply your own URLs for live streaming. Enter the URLs for Main and Dual video streams and choose whether you wish the filename to be appended to the alternate URL.

On demand settings

Write movies to the default media location

Select this to write media to the

Content Server‘s default media

location: this will either be the E drive of the Content Server or an alternate storage location if you have a NAS configured.

Write movies to an alternate location

Select to write media to an external streaming server using a shared drive or UNC path.

FTP movies to location

Choose to use FTP to transfer media files to the external streaming server after the call has ended.

Server address

The IP address or DNS name of the FTP server.

Port

The port number of the FTP service. Most FTP servers will use port 21.

Directory

The directory relative to the root FTP directory on the FTP server. The directory should be specified using forward slashes as in a URL, e.g. /movies/.

If left blank, files will be uploaded to the root FTP directory.

User name

The username to authenticate to the FTP server.

Password/Password confirm

The password to authenticate to the FTP server.

TANDBERG Content Server printable online help 73

Page 74

Field

Field description

Usage tips

Use default on demand URLs

Select to use the default on demand URLs generated by the Content Server.

If you select this option, also enter the

Broadcast point.

Broadcast point

The Broadcast point for the streaming server. This is used in the default live URL.

If you have not manually changed it on your external server, the broadcast mount point for Server G2 is "encoder", and for Server 90 is "broadcast".

Use alternate on demand URLs

Select to supply your own URLs for on demand streaming; that is, if the on demand URLs require different path or filename information from that generated by the Content Server. Enter the URLs for the

Main and Dual video streams

and choose whether the filename will be appended to the alternate URLs.

Field

Field description

Usage tips

Server settings

Name

A descriptive name for the Media server configuration.

The server name is used in the Template and Manage outputs pages when selecting a Media server configuration. This is a required field.

Server address

The IP address or DNS name of the server.

User name

The user name to authenticate to the Podcast Producer server.

Password/Password confirm

The password to authenticate to the Podcast Producer server.

Get workflows

Click to connect to the Podcast Producer server and display a list of all available workflows.

Workflow name

Select a workflow name from the drop-down list. The workflow defines the set of encoding and publishing tasks to be performed by Podcast Producer.

Media server configuration: Podcast Producer Server

Podcast Producer is a third-party product provided by Apple. For setup and support information on Podcast Producer, go to: http://www.apple.com/support/macosxserver/podcastproducer/.

TANDBERG Content Server printable online help 74

Page 75

Media server configuration: iTunes U Server

Field

Field description

Usage tips

Server settings

Name

A descriptive name for the Media server configuration.

The server name is used in the Template and

Manage outputs pages when selecting a Media

server configuration. This is a required field.

Site URL

The Site URL provided by Apple which identifies this iTunes U account.

Shared secret/Shared secret confirm

Enter and confirm the Shared Secret provided by Apple for this iTunes U account.

Administrator credentials

The credential string provided by Apple specifying administrator access permissions.

Display name

The actual name of the account used to upload content to iTunes U.

User name

The username of the account used to upload content to iTunes U.

Email address

The email address of the account used to upload content to iTunes U.

User identifier

The user identifier for the account used to upload content to iTunes U.

Tab ID

The iTunes U upload location, for example:

1234567890.01498307570.

This ID is the suffix of the URL found by dragging a tab within iTunes while browsing your iTunes U account.

iTunes U is a third-party product provided by Apple. For setup and support information on iTunes U, go to: http://www.apple.com/support/itunes_u/.

TANDBERG Content Server printable online help 75

Page 76

Displaying the Call configurations list

To display the Call configurations list, go to Management settings > Call configurations. The Content Server is delivered with a default System Call configuration. It is used in the pre-installed

Recording aliases - Default OnDemand Only and Default Live and OnDemand.

From the list, site managers can:

Add new Call configurations: click Add Call configuration. These Call configurations can then

be selected in a Recording alias. You can also edit an existing Call configuration, change its fields and then click Save or Save as.

Edit a Call configuration: click the appropriate Edit button. Delete a Call configuration: select it and then click Delete selected. You cannot delete a Call

configuration that is used by a Recording alias: its check box is grayed.

The Call configuration determines:

Dual video support and resolutions Supported call speeds Maximum call length Encryption support Supported video and audio codecs

TANDBERG Content Server printable online help 76

Page 77

Adding and editing Call configurations

Field

Field description

Usage tips

Call configuration

Name

A name/short description for this Call configuration.

A meaningful name helps site managers to select the correct Call configuration when creating or editing Recording aliases.

Dual video capabilities

Dual video enabled

Dual video capabilities are enabled by default. If dual video is not required, this capability can be disabled.

Dual video is often used so that everyone in a call can see what is displayed on a computer (such as a PowerPoint presentation), as well as seeing the main video (other participants). Dual video is also known as "extended video", a "content channel", H.239 capabilities when using H.323, or BFCP capabilities when using SIP.

Call options

Supported call speeds (kbps)

Select the call speeds to be supported in this Call configuration.

This determines the range of available call bandwidths when dialing out to create a conference using a Recording alias with this Call configuration.

Maximum time in call (mins)

Calls using this Call configuration are terminated automatically after the specified number of minutes.

The default setting is 0, which means that the call will never be ended automatically. Zero is also the default value for new Call configurations.

Support encryption

Select to allow calls using this Call configuration to be encrypted.

The Content Server will negotiate the level of encryption with the remote endpoint.

Advertized codecs

Video

Select the video codecs to be

H.261 must be enabled for standards

Site managers can add and edit Call configurations. The Call configuration is used by a Recording alias. See Understanding recording configurations.

To add a new Call configuration:

1. Go to Management settings > Call configurations.

2. Click Add Call configuration.

3. Complete the fields using the table below.

4. Click Save.

You can also use an existing Call configuration, change its fields (see below) and then click Save as. To edit an existing Call configuration:

1. Go to Management settings > Call configurations.

2. Click Edit for the Call configuration that you want to update.

3. Change any fields as appropriate using the table below.

4. Click Save.

TANDBERG Content Server printable online help 77

Page 78

Field

Field description

Usage tips

codecs

advertized for calls using this Call configuration.

compliance.

Audio codecs

Select the audio codecs to be advertized for calls using this Call configuration.

G.711 must be enabled for standards compliance.

TANDBERG Content Server printable online help 78

Page 79

Understanding groups & users

Role

Menus displayed

Viewer (also for guest users)

View conferences

Creator

View conferences and Conference setup

Site manager

View conferences, Conference setup and Management settings

Access to view conferences

Who can view conferences can be configured:

Content Server wide with the Allow Guest Access field in Site settings.

o When guest access is selected, entering the Content Server‘s address in a web browser

displays the View conferences menu: you do not need to authenticate (log in).

o If guest access is not selected in Site settings, then every user has to log in.

For individual conferences:

o All users can be allowed access to a conference. If guest access is enabled in Site

settings, the option in Conference permissions is Allow access to all users, including

guests and this means that all users, including guests, can view the conference. If guest

access is not enabled, then the option in Conference permissions is Allow access to all

authenticated users. This means that all authenticated users can view the conference

after they have logged in.

o Only certain groups and users can be given access by selecting Allow access to only

these authenticated groups and users in Conference permissions and entering which

groups or users can view the conference after they have logged in.

Group & user roles

A group or user with access to the Content Server can have one of three roles. See Adding and

updating groups & users for a full explanation but briefly:

Viewer: groups/users who can view the conferences they have been given access to. Creator: groups/users who can create conferences. Site manager: groups/users who can use all the Content Server's functionality.

The role also determines which menus are displayed when you log in.

Site managers can give individual users in a group a higher role than that inherited from the group. For example, to have most members of a group be viewers or creators, but have some members be site managers, set the group role to be viewer or creator, then individually add the users you want to be a site manager (see Adding and updating groups & users) and set their Role to Site manager. The higher role (group role or individual user role) is applied. A user can find out their role when they have logged in by going to their Preferences. See Editing user preferences.

TANDBERG Content Server printable online help 79

Page 80

Who can view or edit a conference

A conference specifies who can view it and who can edit it. Users who can view a conference see the conference in the listing and are able to watch and download it. Editors of a conference can edit

conference permissions and metadata, use the Content Editor to change the conference, add further outputs to a completed conference using the Manage outputs page, and delete the conference.

Group & user accounts and adding groups & users to the Content Server

Groups and users have to be Windows group or user accounts before they can be added to the Content Server. Adding users to the Content Server may happen automatically: it depends whether guest access is enabled in Site settings. You also need to consider the authentication mode set in Site settings (LDAP, Domain or Local): the correct authentication mode depends on how user accounts are organized within your company:

You use Active Directory but your Content Server is not on a domain, or is on a different

domain from that containing your groups and users.

You use Active Directory and your Content Server is in the same domain as your groups and

users. This is the recommended option for a cluster.

You do not use Active Directory. This is the least preferred option because it is more time

consuming to configure and maintain. This option is not recommended for a cluster.

Each of these options is detailed below.

Active Directory but your Content Server is not on a domain, or is on a different domain from that containing your groups and users

1. Go to Management settings > Site settings. See Configuring site settings.

2. For Authentication mode select LDAP - but see the note below.

3. Enter the details of your LDAP server or servers.

4. Go to Management settings > Groups and users. See Adding and updating groups & users.

5. Add the LDAP groups or users to the Content Server in the format group.name or user.name, and assign the correct Role (Viewer, Creator or Site manager).

o If Allow Guest Access is enabled in Site settings, you need to manually add all the

groups and users who you want to log in. If a user does not exist on the Content Server before they attempt to log in for the first time, but a group to which they belong does, their account will be created automatically and they will be given the role of viewer. When the user logs in, their role will be whichever is higher of their group role or their individual user role.

o If Allow Guest Access is turned off in Site settings, you only need to add the groups and

users who need a role higher than viewer (that is, creators or site managers). If a user does not exist on the Content Server before they attempt to log in for the first time (regardless of whether there is a group added to the Content Server that they are a member of), their account will be created automatically and they will be given the role of viewer. When the user logs in, their role will be whichever is higher of their group role or their individual user role.

6. All users and all members of the added groups now automatically have access to the Content Server using their normal Active Directory username and password. Groups and users who have been added to the Content Server are listed in the Displaying the Groups & users list: go to Management settings > Groups and users. Their role is displayed next to the name. Note that users may have inherited a higher role from their group membership than the one

TANDBERG Content Server printable online help 80

Page 81

displayed but they can find out their role after they have logged in by going to their

Preferences. See Editing user preferences.

Note: Before changing authentication mode to LDAP, a site manager must add at least one LDAP

group or user with the site manager role to the Content Server. Under LDAP authentication, local users (that is user accounts set up through the web interface for Windows Server administration on the Content Server machine) including the local administrator cannot log in using the login dialog. However, the local administrator can log in by adding #page:login&rescue:true to the end of the Content Server URL in the browser: http://<ContentServerIPaddress>/tcs/#page:login&rescue:true.

Active Directory and your Content Server is in the same domain as your groups and users

1. Go to Management settings > Site settings. See Configuring site settings.

2. For Authentication mode select Domain.

3. So that the Content Server can obtain group information, enter the details of your LDAP server or servers.

4. Go to Management settings > Groups and users. See Adding and updating groups & users.

5. Add the domain groups or users to the Content Server in the format group.name or DOMAINNAME (optional)\user.name: Display Name(optional)>, and assign the correct Role (Viewer, Creator or Site manager).

o If Allow Guest Access is enabled in Site settings, you need to manually add all the

o If Allow Guest Access is turned off in Site settings, you only need to add the groups and

Preferences. See Editing user preferences.

You do not use Active Directory

1. Create local user accounts on the Content Server for every user individually: go to

Management settings >Windows server and create the accounts in the normal way.

2. Go to Management settings > Site settings. See Configuring site settings.

3. For Authentication mode select Local.

4. Go to Management settings > Groups and users. See Adding and updating groups & users.

TANDBERG Content Server printable online help 81

Page 82

5. Add every user individually to the Content Server in the Add groups or users page with the correct role (viewer, creator or site manager). See Adding and updating groups & users. Local users must be entered in the format: MACHINENAME\user.name:Display Name (optional). Note that local authentication does not support groups.

6. All users now have access to the Content Server using the username and password of their local account. Their role is the one assigned to them individually. Users who have been added to the Content Server are listed in the Displaying the Groups &

users list: go to Management settings > Groups and users. Their role is displayed next to the

name.

TANDBERG Content Server printable online help 82

Page 83

Displaying the Groups & users list

Field

Field description

Usage tips

Groups and Users List

Name

The name of the user or the Base

DN of the group.

Display name

The user's display name or the group's name.

For users, the name shown in the bottom left hand corner of the screen when you log in.

Role

One of Site manager, Creator or Viewer. Viewers can browse and

view conferences. Creators can create conferences and can have Personal Recording aliases. Site managers have access to all functions in order to configure and manage the Content Server.

If this is a user who is a member of a group and has been added automatically to the Content Server, the role displayed is Viewer even though their group may have higher privileges. Site managers can change the user's role. If this is a group or user who has been added manually the role displayed is the one set by a site manager. Users can find out their role after they have logged in by going to Preferences. See Editing

user preferences.

Recording aliases owned

The number of Recording aliases belonging to this group or user.

The Content Server has one predefined user - the local administrator with the default password TANDBERG. We strongly recommend that you change this password - see Changing the local

administrator account password. Users can access the Content Server either as a guest - without the

need to log in (if this is allowed in Site settings) or by logging in (authenticating). To understand more about groups and users, see Understanding groups & users.

Displaying the Groups & users list

To display the list of current groups and users, go to Management settings > Groups and users. When the list opens, it shows both groups and users alphabetically by name. The icon for an entry

tells you whether it is a group or a user . You can display only groups or only users with the

Show drop-down list.

From the Groups & users list a site manager can:

Edit a group or user by clicking Edit. See Adding & updating groups & users. Delete groups and users: select the group or user and click Delete selected. You cannot

delete the local administrator or the user you are logged in as.

Add a new group or user by clicking Add groups or users. Whether you need to do this

manually depends on a number of factors - see Understanding groups & users. Then for instructions, see Adding & updating groups & users.

TANDBERG Content Server printable online help 83

Page 84

Adding & updating groups and users

Field

Field description

Usage tips

Add groups/Add users

Site manager role

Groups/users entered here have site management privileges.

Users who are members of a group will automatically have the role assigned to the group. Users who are members of more than one group have the 'highest' role of any group that they belong to: for example, if a user is a member of two groups, one with a viewer role and the other with creator privileges; then that user account has creator privileges. Site managers can change the role of individual users by editing them: see the table below.

Creator role

Groups/users entered here can create conferences using their Personal Recording aliases, or System Recording aliases. Creators can edit parts of their own Personal Recording aliases and edit conferences recorded with a Recording alias which gives them editor privileges.

Viewer role

Groups/users entered here can view conferences they have access to. These users only see the View

Conferences menu.

Field

Field description

Usage tips

Details

Name

The name of the user or the Base DN of the group selected from the Groups & users list.

Role

Whether the group or user has viewer, creator or site manager privileges.

Display name

The name of the group or user as displayed in the bottom left of the window.

Preferences

Conferences

The number of conferences displayed per

The default is 20, but you can select 5,

Site managers can add new groups or users to give them a role (see below), and update existing ones. TANDBERG recommends working with groups where possible and then users can be added automatically: if you have not already done so, read the topic Understanding groups & users before continuing:

To add a new group or user, go to Management settings > Groups and users and click Add

Groups or Users. Then complete the fields using the table below, if necessary, and the

naming format displayed in the web interface, then click Add Groups or Users.

To edit a group or user, go to Management settings > Groups and users and click Edit for

the appropriate entry in the Groups & users list. You are taken to the Edit group or user page. Change the fields using the table below, if necessary.

Table for adding groups and users

Table for editing groups and users

TANDBERG Content Server printable online help 84

Page 85

Field

Field description

Usage tips

per page

page in the View conferences pages.

10 or 20.

Conference Category on login

The conference Category displayed in the

View conferences pages when you log in.

See Displaying the Categories list for more information.

Recording aliases per page

Only displayed if the group or user has a creator role: the number of Recording aliases displayed per page.

The default is 20, but you can select 5, 10, 20, 50 or 100.

Management items per page

Only displayed if the group or user has a site manager role: the number of Recording aliases, groups and users, Templates, Media server configurations, Call configurations and Categories displayed per page.

The default is 20, but you can select 5, 10, 20, 50 or 100.

Conference play properties

Automatically determine internet speed

Select this check box to have the Content Server automatically calculate the internet connection speed the first time a user logs in using a browser/computer combination, or after users re-check their conference play properties. It is selected by default.

Recording aliases owned by this group or user

Recording aliases

The Recording aliases belonging to the group or user.

Click on a name to open the Edit

Recording alias page for the selected

Recording alias.

TANDBERG Content Server printable online help 85

Page 86

Displaying the server overview

Field

Field description

Usage tips

System information

System name

The name for the Content Server that is unique in the cluster.

This section is only displayed for Content Servers in a cluster and therefore you can only set the System name, H.323 ID and E.164 alias here for Content Servers in a cluster. On a standalone Content Server, go to Site settings to complete those fields.

If the Content Server is in a call when these fields change, it enters Configuration Reload mode and the changes will not take effect until all calls have ended.

H.323 ID

The system non-live and live H.323 IDs for this Content Server to register to the gatekeeper. It is not recommended to call the Content Server using these H.323 IDs while in a cluster.

E.164 alias

The system non-live and live E.164 aliases for this Content Server to register to the gatekeeper. It is not recommended to call the Content Server using these E.164 aliases while in a cluster.

Content Server status

Server mode

The current status of the Content Server.

Online: The Content Server can accept calls and transcode outputs. Reloading Configurations: One or more of System name, Gatekeeper settings, Advanced H.323 settings, SIP settings or Email settings have been saved in Site settings while the Content Server was in a call: the Content Server is not accepting new calls and when current calls complete, settings will be updated and Server

mode will automatically change to Online.

Maintenance: If the Content Server is in a

cluster, then the site manager can place it in Maintenance mode, which means that no new calls or offline transcoding jobs are accepted. Entering Maintenance mode or Rejoining to the cluster is done on the Cluster overview page. Idle: The TCS wizard is running. The Content Server is not accepting new calls or processing new offline transcoding jobs. To exit Idle mode, complete or cancel the wizard. Offline: The Content Engine service is not running. Current calls are dropped and new calls are not accepted. To exit Offline mode, start the Content Engine service, for example by restarting the Content Server: in the web

To display the Server overview page go to go to Management settings > Server overview . This page displays the status of the Content Server and is automatically updated every ten seconds. On a standalone Content Server, apart from adding option keys to activate features, you cannot update any fields on this page. For a Content Server in a cluster, this page is also used to set the System name,

H.323 IDs and E.164 aliases.

The following information is displayed.

TANDBERG Content Server printable online help 86

Page 87

Field

Field description

Usage tips

interface for Windows Server administration: go to Maintenance > Shutdown > Restart. Error: The Content Server is out of disk space less than 5% disk space remains free on the C: or E: drive, or on the network attached storage (NAS), or the Content Server has lost connection to the NAS. Current calls are dropped, and new calls or offline transcoding jobs are not accepted. To exit Error mode, free up disk space, or, if the storage location is on a NAS (see below), check the NAS, the share permissions and the network. For more information, see Storing recordings.

Content Engine status

The current Content Engine service status.

A means that the service is running. If the service is not running, a is displayed with the

last time and date that the service contacted the database.

Transcode Engine status

The current Transcode Engine service status.

Current calls

A pictorial representation of the number of current calls.

An orange bar represents a call with live streaming outputs. A brown bar represents a call with on demand outputs only.

Call list

A list of active conferences is displayed when there are live calls.

Click on a conference name to display the Edit

conference page for that conference.

Currently transcoding

Whether the Content Server is currently transcoding.

or No. If the Content Server is currently transcoding, the Transcoding job list displays a list of conference names that are currently being transcoded, the outputs being produced and the percentage complete.

Transcoding job list

The list of conferences currently being transcoded is displayed when processing occurs.

Shows the outputs being produced and the percentage completed. Click on a conference name to display the Edit conference page for that conference.

End all calls

Click to terminate all current calls.

The End all calls button is displayed when there are live calls.

Content Server information

IP address

The Content Server's IP address.

Device serial number

The Content Server's serial number.

This is used to generate keys required to upgrade the Content Server.

Software version

The currently installed software version.

This is also displayed at the bottom of every page.

Installed option keys

The option keys and a description of what they allow.

To install new option keys see below. Server disk space

TANDBERG Content Server printable online help 87

Page 88

Field

Field description

Usage tips

Path/disk space

The total available disk space, free disk space and the free disk space as a percentage of the total for the C: and E: drives. If the media storage location is on a NAS (see below), disk space on the NAS is also displayed.

The graphic space indicators turn red if free disk space is less than 10%. When free disk space is less than 5%, the Content Server drops current calls and enters Error mode (does not accept any new calls or new offline transcoding jobs).

Database location

Database data source

Displays the server address, port and instance to the database for this Content Server.

On a standalone Content Server, this will always be Local Content Server. For Content Servers in a cluster, the database will be located on an external server.

Database name

The name of the Content Server's database.

Media storage location

Where media is currently stored.

The default media storage location is on the local E: drive in which case this field displays Local Content Server. For more information, see

Storing recordings.

Software option

Add option key / Restart service

Content Server features can be activated by adding option keys provided by authorized TANDBERG resellers or partners; for example the clustering option key.

After adding the option key, click Restart

service for the installed option key to take effect.

This only restarts the Content Engine; therefore all current calls are dropped, but it does not affect transcoding or displaying web pages.

TANDBERG Content Server printable online help 88

Page 89

Configuring site settings

Field

Field description

Usage tips

System information

System name

The name for the Content Server.

Used in the TANDBERG Management Suite to identify Content Servers. Can also be displayed in the browser title 9bar when using the web interface (see

Show in browser title)

If the Content Server is in a cluster, its System name is not set here but in the

server overview page.

Cluster name

The name for the cluster.

Can only be set when the Content Server is in a cluster. Used in the TANDBERG Management Suite to identify the cluster. Can also be displayed in the browser title bar when using the web interface (see Show in

browser title).

Show in browser title

When selected displays the System name or Cluster name in the browser‘s title bar. Can be used to brand or identify the Content Server or cluster when using the web interface.

Refresh the page to show changes to the browser title. For a cluster, if you go to the web interface via the Frontend address, then the Cluster name is shown in the title bar; otherwise it displays the

System name of the Content Server.

Site settings must be configured before using the Content Server. To open Site settings, go to

Management Settings > Site settings.

Most settings in the Site settings page can be applied while the Content Server is in a call without affecting current calls; however, if you change a setting that requires all calls to have ended before it takes effect, the Content Server automatically enters Configuration Reload mode and will not accept new incoming calls or make outgoing calls. When the call or calls currently in progress are completed, the new settings are applied and the Content Server is then able to receive and make calls. In Configuration Reload mode:

The Site settings page displays: "The TANDBERG Content Engine is currently in X calls. The

TANDBERG Content Server is in configuration reload mode and will not accept any further calls or apply the new settings until all current calls have ended. To apply new settings now, click End all calls."

The Create conference page displays ‗There are no resources available to make a call, please

try again later‘.

The Server overview page and the LCD panel displays: ‗Reloading configurations‘.

Site managers can override Configuration Reload mode and apply changes immediately by clicking

End All Calls in the Site settings page, which terminates calls on the Content Server and applies the

new settings. The settings that trigger Configuration Reload mode are: System name, Cluster name (if in a cluster),

Gatekeeper settings, Advanced H.323 settings, SIP settings and Email settings. (The Site settings page automatically refreshes every 10 seconds.)

TANDBERG Content Server printable online help 89

Page 90

Field

Field description

Usage tips

Frontend address

The IP address or DNS name of the Content Server. Clicking Save checks the address. Changes to this page are not saved if a connection cannot be made to the specified address or it is not that of this Content Server.

If specified, this address is used for the

Share link displayed on the Recorded

conferences page and the conference

URL displayed on the Edit conference page. Otherwise links to conferences use the address that you typed in the browser URL to log in to the Content Server.

Gatekeeper settings

Registration status

Displays the status of Content Server registration with the gatekeeper (registered or not registered).

Click View all gatekeeper

registrations to display a page showing

all the system and Recording alias registration details. See Displaying

gatekeeper registrations.

Gatekeeper enabled

Select to register with the gatekeeper.

Enter the Gatekeeper address, an

H.323 ID and/or an E.164 alias and

choose the Registration mode. The gatekeeper must be enabled for a cluster – it is not possible to disable the gatekeeper functionality.

Gatekeeper discovery

Always Manual.

Manual gatekeeper discovery means that the Content Server registers with one specific gatekeeper, identified by its IP address or fully qualified domain name.

Gatekeeper address

The IP address or DNS name of the gatekeeper.

H.323 ID

Other systems can call the Content Server using the H.323 ID if the Content Server is registered to the gatekeeper. The Recording alias specified in the Default

Recording aliases below is used for the

call.

If the Content Server is in a cluster, its

H.323 ID is not set here but in the

server overview page.

E.164 alias

Other systems can call the Content Server using the E.164 alias if the Content Server is registered to the gatekeeper. The Recording alias specified in the Default

Recording aliases below is used for the

call.

If the Content Server is in a cluster, its

E.164 alias is not set here but in the

server overview page.

Registration

Choose to register the Content Server as a Terminal or as a Gateway.

If you select Gateway enter the H.323

gateway prefix and the E.164 gateway prefix. The registration mode for a

cluster must be Gateway.

H.323 gateway prefix

If registered as a gateway, this prefix must be entered before the H.323 ID of a Recording alias when calling the Content Server.

For a cluster, enter non-live and live H.323 and E.164 gateway prefixes. The prefixes you enter cannot be subsets of each other; make sure they are unique and that they follow the dialing plan set up on your VCS. The non-live gateway

E.164 gateway

If registered as a gateway, this prefix must

TANDBERG Content Server printable online help 90

Page 91

Field

Field description

Usage tips

prefix

be entered before the E.164 alias of a Recording alias when calling the Content Server.

prefix will be used for Recording aliases with no live streaming outputs; the live gateway prefix will be used for Recording aliases with live streaming outputs. For more information, see

Displaying the cluster overview.

Q.931 port

If in a cluster, the non-live and live Q.931 ports used for H.323 call setup can be changed.

Leave as the default, or select ports that are not being used by the Content Server (see Port information).

RAS port

If in a cluster, the non-live and live RAS ports used for gatekeeper registration can be changed.

Leave as the default, or select ports that are not being used by the Content Server (see Port information).

Authentication

By default, authentication is Off.

If the gatekeeper requires systems to authenticate with it before they are allowed to register, select Auto and supply the User name and Password to be used by the Content Server.

User name

The user name to authenticate to the gatekeeper.

Password/Pas sword confirm

The password to authenticate to the gatekeeper.

Advanced H.323 settings

Use static ports

Deselected by default. This means that the ports to use are allocated dynamically when opening a TCP/UDP connection.

Static ports can be enabled by selecting the check box and specifying the required Port range. This may be necessary if the Content Server is to make calls through a firewall.

Port range

3230 to 3270 is the standard firewall port range: select the range appropriate to your local firewall settings.

NAT

Network Address Translation (NAT) is used when the Content Server is connected to a router with NAT support. The default setting is Off.

If On, the Content Server uses the specified NAT address in place of its own IP address within Q.931 and H.245. If set to Auto, the Content Server tries to determine whether the NAT address or the real IP address should be used. This makes it possible to call endpoints on both sides of the NAT router. If you select either On or Auto, enter the

NAT address.

NAT address

The global, external address to a router with NAT support.

In the router, the following ports must be routed to the system‘s IP address:

Port 1720 for a standalone

Content Server. If the Content Server is in a cluster, the ports specified as the non-live and live

TANDBERG Content Server printable online help 91

Page 92

Field

Field description

Usage tips

Q.931 ports in the Gatekeeper

settings section above.

The port range specified in Port

Range, above for example 3230

to 3270. Contact your TANDBERG reseller for more information.

SIP settings

Registration status

Displays the status of Content Server‘s registration with the SIP registrar.

Click View all SIP registrations to display a page showing all the system and Recording alias registration details. See Displaying SIP registrations.

SIP enabled

Select to enable registration with a SIP registrar. SIP is not available for a cluster.

Enter the SIP display name, SIP

address (URI), Server address and

choose the Transport.

SIP display name

The Content Server‘s SIP display name.

This is presented as a description of the SIP URI by the SIP registrar to other systems.

SIP address (URI)

Other systems can call the Content Server using the SIP Address or URI (Uniform Resource Identifier) if the Content Server is registered to a SIP registrar. The Recording alias specified in the Default

Recording aliases below is used for the

call.

Server discovery

Always Manual.

Server address

The IP address or DNS name of the SIP registrar.

When changing the address of the SIP registrar, you need to change the server address in all SIP URIs of Recording aliases; for example, from SIPalias@SIP.registrar.1 to SIPalias@SIP.registrar.2.

Server type

Always Auto, which supports registering to standard SIP registrars such as OpenSIPS.

Transport

The transport protocol for SIP. The default is TCP (Transmission Control Protocol). UDP (User Datagram Protocol) can also be used.

User name

The user name to authenticate to the SIP registrar.

Password/Pas sword confirm

The password to authenticate to the SIP registrar.

Authentication

Choose the authentication method for the Content Server.

There are three modes of authentication (for more information see

TANDBERG Content Server printable online help 92

Page 93

Field

Field description

Usage tips

If you select either Domain or LDAP authentication, expand the LDAP server section and enter the details of a Microsoft Active Directory server. To enter details for more than one LDAP server, click Add

LDAP server. Currently, only Microsoft

Active Directory Server is supported. Clicking Save checks the LDAP server settings because the Content Server attempts to bind to the LDAP server. Changes to this page are not saved if the LDAP server settings are incorrect.

Understanding groups and users):

Local: Only users with valid local accounts added through the Groups &

users page can log in. Local groups are

not supported. Domain: Users with domain accounts and local users are able to log in. The local administrator account can be used to configure the Content Server, or other local or domain users can be given a site manager role. Domain authentication can only be used if the Content Server has been added to a domain. If you add the Content Server to an existing domain, you need to define a separate security policy for the Content Server, otherwise the existing security policies may prevent it from functioning correctly. Contact your authorized TANDBERG reseller or partner for details of the recommended security policy settings. The recommended authentication mode for a cluster is domain authentication. LDAP: LDAP authentication does not require the Content Server to be added to a domain. Before changing authentication from Local to LDAP, the site manager must add at least one LDAP user with the site manager role to the Content Server. To do this, go to

Management Settings > Groups and users and select Add groups or

users. Enter at least one valid

username in Site manager role. Under LDAP authentication local users cannot log in using the standard login method. However, the local administrator can log in by adding #page:login&rescue:true to the end of the Content Server URL in the browser.

Add LDAP server

You can add up to five servers that the Content Server will look up to authenticate users.

Only active if you have selected Domain or LDAP as the Authentication mode.

Server

address

The IP address or DNS name of your LDAP server.

Only Microsoft Active Directory Server is currently supported.

Port

Port 389 is the default port for most Domain Controllers. Global Catalog Servers may use port 389 or 3268.

Base DN

The search base which the Content Server uses to search for user records. (DN = Distinguished Name)

The Content Server searches the object specified and any objects beneath it. The Base DN is a unique name for this container. It typically consists of OU, CN, and DC components.

TANDBERG Content Server printable online help 93

Page 94

Field

Field description

Usage tips

Base DN examples: OU=employees,DC=company,DC=com OU=marketing,OU=employees,DC=co mpany,DC=com

In this example, OU ‗marketing‘ is contained within the OU ‗employees‘;

therefore, OU=employees,DC=company,DC=com identifies all employees including the Marketing department and OU=marketing,OU=employees,DC=co mpany,DC=com identifies users from the Marketing department only.

User DN

The LDAP identifier of the account in your domain which the Content Server uses to identify who is trying to log in. The User DN (Distinguished name) is a unique name for this account comprising:

CN (Common Name) of the special

account OU (Organizational Unit) DC (Domain Object Class)

User DN examples: CN=user_account,OU=employees,DC=co mpany,DC=com CN=user_account,OU=marketing,DC=com pany,DC=com Note that DNs can have many more than four parts.

This account must have read membership privileges, that is,

privileges to retrieve users‘ ‗memberOf‘

attributes from Active Directory using LDAP. You can use an existing account or create a new special account with those privileges. This account does not need to be inside the search tree specified in the Base DN.

Password/Pas

sword confirm

The password for the account identified above.

User properties

Allow guest access

Select to enable unauthenticated access to the Content Server as a "guest" user; that is, without logging in.

When selected:

Users do not have to authenticate

to view conferences. Guest users

can view all conferences that have

Allow access to all users

selected in the Conference

permissions.

The RSS feeds icon is displayed

in the Recorded conferences page

for all users. Conferences which

allow access to all users and

which is not password-protected

can be viewed from an RSS

reader.

Email settings

Send email

Select to send an email when a

The email is sent to the address

TANDBERG Content Server printable online help 94

Page 95

Field

Field description

Usage tips

after conference has finished

conference finishes and then complete the other fields in this section. Clicking Save checks the email SMTP settings and a warning is displayed if a connection to the SMPT server fails. However, changes to the page are still saved, even if the email settings are incorrect.

specified in the Recording alias used to make the conference. The email contains a link to find the conference in the Recorded conferences page.

From email address

The email address that emails will be sent from.

SMTP server address

The address of the mail server to use to send email.

User name

Enter a user name if the SMTP server requires authentication.

Password/Pas sword confirm

Enter a password if the SMTP server requires authentication.

API

API enabled

The Content Server includes an Application Programmer Interface (API) which has been designed to provide mechanisms for external systems and services to get information from, and add information to, the Content Server. The API must be enabled for a cluster.

The API has been designed for integration with the TANDBERG Management Suite (TMS) but can also be used with other management systems. The API is enabled by default and must stay enabled:

If integration with TMS is required. If the API is used for customized

integration with other systems.

Refer to the TANDBERG Content

Server API Guide on

www.tandberg.com for details of

available API calls.

If neither applies, the API can be disabled.

User name

The Content Server API user name is admin: this cannot be changed.

Password/Pas sword confirm

The password for accessing the Content Server API.

The default API password is TANDBERG. TANDBERG strongly recommends that you change this password if you want the API to remain enabled. If you clear the password and the password field is empty, API clients will not receive an authentication challenge.

System defaults

Default Recording alias

Must be a System Recording alias. If the system H.323 ID, E.164 alias, SIP

URI or Content Server's IP address is

called from an endpoint, the selected

For more information about Recording aliases, see Adding & editing Recording

aliases.

TANDBERG Content Server printable online help 95

Page 96

Field

Field description

Usage tips

Recording alias is used for recording and/or streaming the call.

Default Media server configurations

Specify which Media server configuration is shown by default in the Media server configurations lists when adding or editing a Template, or in the Manage outputs page of a conference.

Live Windows Media

The preconfigured Media server configuration, Local Windows Media Streaming Server, is used by default.

A Media server configuration for the local or an external Windows Media streaming server can be added and then selected instead.

Non-Live Windows Media

Live MPEG-4 for QuickTime

By default, it is not possible to stream MPEG-4 for QuickTime live from the Content Server.

A Media server configuration for an external Darwin or QuickTime streaming server can be added and then selected here.

Non-Live MPEG-4 for QuickTime

The preconfigured Media server configuration, Local IIS Web Server, is used by default. This delivers MPEG-4 for QuickTime as a progressive download (HTTP streaming).

Live MPEG-4 for Flash

By default, it is not possible to stream MPEG-4 for Flash live from the Content Server.

A Media server configuration for an external Wowza Media Server for Flash can be added and then selected here.

Non-Live MPEG-4 for Flash

The preconfigured Media server configuration, Local IIS Web Server, is used by default. This will deliver MPEG-4 for Flash as a progressive download (HTTP streaming).

Live Real Media

By default, it is not possible to stream Real Media live from the Content Server.

A Media server configuration for an external Helix streaming server can be added and then selected here.

Non-Live Real Media

The preconfigured Media server configuration, Local IIS Web Server, is used by default. This will deliver Real Media as a progressive download (HTTP streaming).

Advanced streaming options: Target bit rates

Small

The target bit rate for small outputs in the range 56 - 200 kbps. The recommended value is 56 kbps.

Choose the maximum output bit rates for each output size. These changes affect the bit rates of outputs created by the Template editor and Manage

outputs pages.

Medium

The target bit rate for Medium outputs in the range 200 - 700 kbps. The recommended value is 512 kbps.

Large

You cannot edit this field.

This target bit rate is always the call speed of the call when the conference is created.

TANDBERG Content Server printable online help 96

Page 97

Displaying gatekeeper registrations

Field

Field description

Usage tips

Gatekeeper registration status

Registered to

The IP address or DNS name of the H.323 gatekeeper that the Content Server is currently registered to.

A means that Content Server is registered to the gatekeeper.

System registrations

Alias

The name of the H.323 ID or E.164 alias that is registered. This is configured in Site settings.

Current status

The current status of the registration with the gatekeeper. If the status is 'Not Registered', then check that the alias is not a duplicate of another system registered to this gatekeeper.

A means that there is a problem and the error message explains why.

Alias type

Either H.323 ID or E.164 Alias.

Recording alias registrations

Alias

The name of the H.323 ID or E.164 alias that is registered. This is set in a Recording alias.

Current status

The current status of the registration with the gatekeeper. If the status is 'Not Registered', then check that the alias is not a duplicate of another system registered to this gatekeeper.

Alias type

Either H.323 ID or E.164 Alias.

Recording alias

The name of the Recording alias that uses this alias.

Click on an entry to display its details. See

Adding & editing Recording aliases.

To display detailed information about gatekeeper registrations, go to Management settings > Site

settings and click View all gatekeeper registrations. This is a status page: you cannot edit any

fields. The following information is displayed.

TANDBERG Content Server printable online help 97

Page 98

Displaying SIP registrations

Field

Field description

Usage tips

SIP registration status

Status

Whether the registration is Active.

A and status of Active means that the Content Server has contacted the SIP registrar and can make registrations with it.

System registration

SIP address

The SIP address (URI) that is registered. This address is set in

Site settings.

SIP display name

The SIP display name sent with the registration. This is set in Site

settings.

This is presented as a description of the SIP URI by the SIP registrar to other systems.

Current status

The status of Content Server‘s

system registration with the SIP registrar.

A means that there is a problem and the error message explains why.

Recording alias registrations

SIP address

The SIP address (URI) that is registered. This is set in a Recording

alias.

SIP display name

The SIP display name sent with the registration. This is set in a

Recording alias.

Registration status

The status of the registration with the SIP registrar.

Recording alias

The name of the Recording alias that uses this registration.

Click on an entry to display its details. See

Adding & editing Recording aliases.

To display detailed information about registrations with a SIP registrar, go to Management settings >

Site settings and click View all SIP registrations. This is a status page: you cannot edit any fields.

The following information is displayed.

TANDBERG Content Server printable online help 98

Page 99

Exporting and importing conferences

Conferences can be copied from one Content Server to other Content Servers by site managers, one at a time. To do this, use the export/import functionality. Copying a conference involves:

1. Exporting the conference as a .tcb file.

2. Downloading this file to an external directory. The outputs served by the default Media server configurations (Local IIS Web Server and Local Windows Media Streaming Server) and the conference information and permissions are copied and packaged in a signed proprietary format .tcb file.

3. Uploading the .tcb file to another Content Server. Files under 2GB in size can be uploaded using the web interface. Larger files must be uploaded using Windows Remote Desktop Connection.

4. Importing the conference. Uploaded .tcb files are listed on the Import conference page. Importing unpacks the .tcb file and displays the conference in Recorded conferences.

These steps are described in more detail below.

Notes:

Conferences with pending outputs cannot be exported. Distribution outputs (for example, for Podcast Producer), and files stored on external streaming

servers, are not exported.

Unicode characters in conference names are replaced with underscores when uploaded

through the web interface. When a file with unicode characters in the conference name is placed directly in the Imports shortcut on the Content Server desktop using Remote Desktop, the Import Conference page will not display it.

The maximum period of time allowed for a file to be uploaded through the web interface is

fifteen minutes. If the upload process is incomplete after this time, for example due to poor network conditions, the upload fails.

You cannot export or import when the Content Server is in Error mode. The Content Server

mode is shown in the server overview.

Exported conferences can be imported to a Content Server of the same or higher software

version as the Content Server that the conference was exported from. To check the software version, go to Management Settings > Server overview. The export/import functionality is available from software release S3.3.

Exporting and downloading a conference

To export a conference:

1. Go to View Conferences > Recorded conferences.

2. Click Edit > Edit conference for the conference you want to export.

3. In the Export conference section, click Export conference. (If the conference cannot be exported - due to it having pending outputs for example - then this section does not appear. Try again later.) The conference is exported: how long this takes depends on the duration of the conference and the number of outputs. When complete, the page displays links that allow you to update the exported conference and download the .tcb file.

TANDBERG Content Server printable online help 99

Page 100

4. Click Download exported conference and save the exported .tcb file to an external network location.

The .tcb file remains on the source Content Server for a week from the date of exporting before being automatically deleted. During this time you can update the information and outputs for this conference and export it again by clicking Update exported conference. This replaces the original .tcb file with an updated one.

Importing a conference

The Content Server web interface upload functionality checks the files inside the .tcb bundle, their structure and the signature of the bundle, and rejects invalid or corrupted files. Files with incorrect extensions (an extension other than .tcb) uploaded through Remote Desktop to the Content Server's Imports shortcut are not displayed on the Import Conference page.

To import a file:

1. Upload the .tcb file by one of the following methods: a. Through the web interface:

Go to Management settings > Import conference and click Upload File. Browse to the .tcb file of the conference you want to import and click Upload.

Automatically import conferences after upload is selected by default and then step

2 is then unnecessary. If you deselect this check box, the conference file will be uploaded and displayed on the Import conference page with the status Not Imported go on to step 2.

b. Through Remote Desktop, for example if the file is larger than 2GB or is taking too long to

upload through the web interface:

Copy the exported .tcb file to the Imports shortcut on the desktop.

The conference is displayed on the Import conference page with the status Not Imported.

2. In Management settings > Import conference select the file and click Import to start unpacking the .tcb file. This may take a while. After all the conference outputs have been unpacked and conference state has changed to Imported, the conference is displayed in

Recorded conferences.

3. The import file can be deleted from the Import Conference page. This deletes the .tcb file but does not affect the imported conference in Recorded Conferences.

TANDBERG Content Server printable online help 100

TANDBERG D1459501 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Logging in to the web interface

Supported browsers, plugins & platforms

Supported browsers

Recommended player versions

Editing user preferences

Understanding the conference lists

Live conferences list

Pending queue

Recorded conferences list

Common features

Watching a conference in the Content Server web interface

Watching a conference

Using the Content Viewer

Using the Content Viewer with Silverlight

Watching a conference on your computer

To download the conference:

Watching a conference on a portable device (iPod or Zune)

Sending a link so others can watch a conference

Calling out to record

Using TMS to schedule conferences to be recorded on the Content Server

Editing conferences - overview

Editing conference information & permissions

Managing conference outputs

Indexing, cropping & concatenating conferences in the Content Editor

The Content Editor window

Indexing a conference

Cropping a conference

Removing a section in the middle of a conference

Concatenating conferences

Understanding recording configurations

Storing recordings

Changing the storage location to use Network Attached Storage

To change the media storage location from the default E: drive to a NAS

Changing the storage location back to the default storage location

Changing the storage location from one NAS location to another

Displaying the Categories list

Adding & editing Categories

Displaying the Recording alias list

Displaying the Recording alias list

Adding & editing Recording aliases

To add a new Recording alias:

To edit an existing Recording alias:

Displaying the Template list

Displaying the Template list

Adding & editing Templates

Displaying the Media server configurations list

Adding & editing Media server configurations

Media server configuration: Windows Media Streaming Server

Media server configuration: QuickTime or Darwin Streaming Server

Media server configuration: Wowza Media Server for Flash

Media server configuration: Real Media Streaming Server

Media server configuration: Podcast Producer Server

Media server configuration: iTunes U Server

Displaying the Call configurations list

Adding and editing Call configurations

Understanding groups & users

Access to view conferences

Group & user roles

Who can view or edit a conference

Group & user accounts and adding groups & users to the Content Server

Active Directory but your Content Server is not on a domain, or is on a different domain from that containing your groups and users

Active Directory and your Content Server is in the same domain as your groups and users

You do not use Active Directory

Displaying the Groups & users list

Displaying the Groups & users list

Adding & updating groups and users

Table for adding groups and users

Table for editing groups and users

Displaying the server overview

Configuring site settings

Displaying gatekeeper registrations

Displaying SIP registrations

Exporting and importing conferences

Exporting and downloading a conference

Importing a conference