TANDBERG D1459501 User Manual

Content Server 4.0

Printable online help

D1459501

December 2009

Contents .............................................................................................................................. 2

Logging in to the web interface ......................................................................................... 6

Supported browsers, plugins & platforms ........................................................................ 7

Supported browsers ................................................................................................................................ 7

Recommended player versions............................................................................................................... 7

Editing user preferences .................................................................................................... 8

Understanding the conference lists ................................................................................ 10

Live conferences list .............................................................................................................................. 10

Pending queue ...................................................................................................................................... 10

Recorded conferences list..................................................................................................................... 10

Common features .................................................................................................................................. 11

Watching a conference in the Content Server web interface ......................................... 13

Watching a conference ......................................................................................................................... 13

Using the Content Viewer .............................................................................................................. 13

Using the Content Viewer with Silverlight ...................................................................................... 15

Watching a conference on your computer ...................................................................... 16

Watching a conference on a portable device (iPod or Zune) ......................................... 17

Sending a link so others can watch a conference .......................................................... 18

Calling out to record ......................................................................................................... 19

Using TMS to schedule conferences to be recorded on the Content Server ................ 23

Editing conferences - overview........................................................................................ 24

Editing conference information & permissions .............................................................. 25

Managing conference outputs ......................................................................................... 28

Indexing, cropping & concatenating conferences in the Content Editor ...................... 35

The Content Editor window ................................................................................................................... 35

Indexing a conference .................................................................................................................... 36

Cropping a conference ................................................................................................................... 36

Removing a section in the middle of a conference ........................................................................ 36

Concatenating conferences ........................................................................................................... 37

Understanding recording configurations ................................................................ ........ 38

Storing recordings ................................................................................................ ............ 40

Changing the storage location to use Network Attached Storage ........................................................ 40

TANDBERG Content Server printable online help 2

To change the media storage location from the default E: drive to a NAS .................................... 40

Changing the storage location back to the default storage location ..................................................... 42

Changing the storage location from one NAS location to another ........................................................ 42

Displaying the Categories list .......................................................................................... 43

Adding & editing Categories ............................................................................................ 44

Displaying the Recording alias list .................................................................................. 45

Displaying the Recording alias list ........................................................................................................ 45

Adding & editing Recording aliases ................................................................................ 47

Displaying the Template list ............................................................................................. 53

Displaying the Template list .................................................................................................................. 53

Adding & editing Templates ............................................................................................. 54

Displaying the Media server configurations list ............................................................. 60

Adding & editing Media server configurations ............................................................... 61

Media server configuration: Windows Media Streaming Server ........................................................... 61

Media server configuration: QuickTime or Darwin Streaming Server ................................................... 65

Media server configuration: Wowza Media Server for Flash ................................................................ 68

Media server configuration: Real Media Streaming Server .................................................................. 72

Media server configuration: Podcast Producer Server ......................................................................... 74

Media server configuration: iTunes U Server ........................................................................................ 75

Displaying the Call configurations list ............................................................................ 76

Adding and editing Call configurations ........................................................................... 77

Understanding groups & users ........................................................................................ 79

Access to view conferences .................................................................................................................. 79

Group & user roles ................................................................................................................................ 79

Who can view or edit a conference ................................................................................................ 80

Group & user accounts and adding groups & users to the Content Server .......................................... 80

Active Directory but your Content Server is not on a domain, or is on a different domain from that

containing your groups and users .................................................................................................. 80

Active Directory and your Content Server is in the same domain as your groups and users ....... 81

You do not use Active Directory .................................................................................................... 81

Displaying the Groups & users list .................................................................................. 83

Displaying the Groups & users list ................................................................................................. 83

Adding & updating groups and users ............................................................................. 84

Table for adding groups and users ................................................................................................ 84

Table for editing groups and users ................................................................................................ 84

Displaying the server overview ........................................................................................ 86

TANDBERG Content Server printable online help 3

Configuring site settings .................................................................................................. 89

Displaying gatekeeper registrations ................................................................................ 97

Displaying SIP registrations ............................................................................................. 98

Exporting and importing conferences ............................................................................. 99

Exporting and downloading a conference ............................................................................................. 99

Importing a conference ....................................................................................................................... 100

Displaying the cluster overview ..................................................................................... 101

Displaying the cluster overview ........................................................................................................... 101

Working with the logs ..................................................................................................... 102

Content Engine logs ............................................................................................................................ 102

Transcode Engine logs ....................................................................................................................... 102

Helper logs .......................................................................................................................................... 102

Content Library logs ............................................................................................................................ 103

Backing up and restoring the Content Server .............................................................. 104

Backing up........................................................................................................................................... 104

Before backing up ........................................................................................................................ 104

Making an ad hoc backup ............................................................................................................ 104

Configuring a scheduled backup ................................................................................................. 105

Restoring from a backup ..................................................................................................................... 106

Shutting down and restarting the Content Server ........................................................ 107

LCD status display and button functions ..................................................................................... 107

Restarting the Content Server ............................................................................................................ 108

Shutting down ..................................................................................................................................... 108

Upgrading the Content Server ....................................................................................... 109

Downloading Content Server software releases ................................................................................. 109

Upgrading the Content Server software .............................................................................................. 109

Applying security updates ............................................................................................. 110

Using the web interface for Windows Server administration ...................................... 111

Using Windows Remote Desktop Connection .............................................................. 112

Using Remote Desktop ....................................................................................................................... 112

Using Remote Desktop via the Content Server web interface............................................................ 112

Setting the system date & time ...................................................................................... 113

Port information .............................................................................................................. 114

Ports used by the Content Server ....................................................................................................... 114

Ports for streaming from the Content Server ...................................................................................... 115

Ports for streaming from external streaming servers .......................................................................... 115

TANDBERG Content Server printable online help 4

Changing the local administrator account password .................................................. 117

Changing the local administrator account password .......................................................................... 117

Restoring to Content Server defaults ............................................................................ 118

LCD status display and button functions ............................................................................................. 118

Restoring the default settings.............................................................................................................. 119

License, copyright and trademark information .............................................. 120

TANDBERG copyright ...................................................................................................................... 120

Third party licenses information................................................................................................... 120

Third party trademark and copyright notices ............................................................................ 122

TANDBERG patents ......................................................................................................................... 122

TANDBERG Content Server printable online help 5

Logging in to the web interface

What you see when the TANDBERG Content Server web interface opens depends on whether guest access is enabled:

If guest access is enabled, you see the list of recorded conferences that guest users have

permission to see. As the guest user you can play some or all of these conferences.

If guest access is not enabled, you are prompted to log in (also called authenticating). After

you have logged in, the list of recorded conferences is displayed.

To do more than watch conferences you need to log in, and what you can then do depends on your

role. The local administrator and other users who are also site managers have full privileges. For

more about roles, see Understanding users and groups.

To log in:

1. Using a web browser, enter the host name or IP address of the Content Server.

2. Click Log in in the top right of the window.

3. Enter your user name and password. Contact your local site manager for more information. The Recorded conferences list opens and the appropriate menus for your role are displayed

at the top of the page.

TANDBERG Content Server printable online help 6

Supported browsers, plugins & platforms

Browser

Windows Media

MPEG-4 for QuickTime

MPEG4 for Flash

Real Media

Mac v10.5 or higher

Mozilla Firefox 2 and higher

Yes (Silverlight) 2.0 or higher*

Yes

Safari 2 and higher

Yes (Silverlight) 2.0 or higher*

Yes

Windows

Mozilla Firefox 2 and higher

Yes**

Yes

Internet Explorer 6 and higher

Yes

Content type

Recommended player

Windows Media

Windows: Windows Media Player 9.x or higher

Mac OS 10.5 or higher: Silverlight 2.0 or higher

MPEG-4 for QuickTime

QuickTime 7.x

MPEG-4 for Flash

Flash Player 10

Real Media

RealPlayer™ 10.x

TANDBERG recommends that you use software mentioned on this page to ensure that you can watch/stream conferences successfully.

Supported browsers

Ensure that you have JavaScript, ActiveX and media plugins enabled in your browser. The Conference play properties check determines the conference formats that you can watch on your

computer and displays this information in your Preferences. If you have installed/uninstalled a plugin, but the Content Server has not been automatically updated, go to Preferences and click Recheck

properties.

* (i) Microsoft Silverlight plugin for MacOS is available as a free download at the time of publishing from http://silverlight.net/ (ii) The Content Editor is not available on Apple Macintosh computers using Silverlight for conferences in Windows Media format.

** The following Microsoft Windows Media Player is required to display movies in Windows Media ® WMV format in Mozilla Firefox, and is available as a free download at the time of publishing from

http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx

Recommended player versions

TANDBERG Content Server printable online help 7

Editing user preferences

Field

Field description

Usage tips

Details

User name

The name of the user that you are logged in as.

This cannot be changed.

Role

Whether the user has site manager, creator or viewer privileges.

This cannot be changed. To understand more about roles, see Understanding

groups & users.

Display name

The name of the user as displayed in the bottom left of the window.

Preferences

Conferences per page

The number of conferences displayed per page in the View conferences pages.

The default is 20, but you can select 5, 10 or 20.

Conference Category on login

The conference Category displayed in the

View conferences pages when you log

in.

See Displaying the Categories list for more information.

Recording aliases per page

If you are a creator, select the number of

Recording aliases displayed per page.

The default is 20, but you can select 5, 10, 20, 50 or 100.

Management items per page

lf you are a site manager, select the number of Recording aliases, groups &

users, Templates, Media server configurations, Call configurations and Categories displayed per page.

The default is 20, but you can select 5, 10, 20, 50 or 100.

Conference play properties

Automatically determine internet speed/ Speed

If you are logged in, you can select this check box to have the Content Server automatically calculate your internet connection speed the first time you log in using a browser/computer combination or after re-checking your conference play properties. It is selected by default.

Automatically determine internet speed

is always enabled for guests (unauthenticated users).

When you are updating your preferences:

If you are logged in, to manually

choose your speed, deselect the check box and choose a speed from the drop-down list. Conferences with a bit rate greater than that automatically detected or manually selected have an exclamation mark next to them in the Conference list. These conferences can be played but you may experience playback

After you have logged in, you can edit some preferences for the way items are displayed. The preferences that you can set depend on your role. Go to Preferences in the top right of the window. To update your preferences, edit the fields using the table below and click Save.

Note that the Conference play properties are available whether you have logged in or not, so that all users, including guests, can find out the speed of their internet connection and available players for playing conferences.

TANDBERG Content Server printable online help 8

Field

Field description

Usage tips

issues.

To re-determine the speed of your

internet connection, select the check box if necessary and click

Recheck properties.

Available players

Whether Windows Media, QuickTime, Flash and Real Media players are available on your computer, and therefore whether you can view these conference formats in the Content Viewer.

means that conferences using that format cannot be viewed in your browser.

If you see 'player is not installed on your computer', install the plugin and click Recheck properties. If the red exclamation mark is still displayed, then see the Frequently asked questions or

Troubleshooter.

If you see 'player is installed on your computer but cannot be used in this web browser', see Supported browsers,

plugins & platforms.

If a shows but you are having problems playing conferences, see the

Frequently asked questions or Troubleshooter.

TANDBERG Content Server printable online help 9

Understanding the conference lists

Role

What you see

Guest (not logged in)

All live conferences that guests have permission to view are listed.

Viewer

All live conferences that you have permission to view or edit are listed.

Creator

All live conferences that you have permission to view or edit are listed.

Site manager

All live conferences are listed. Site managers can edit all live conferences.

Role

What you see

Guest (not logged in)

All live conferences that guests have permission to view are listed.

Viewer

All live conferences that you have permission to view or edit are listed.

Creator

All live conferences that you have permission to view or edit are listed.

Site manager

All live conferences are listed. Site managers can edit all live conferences.

Role

What you see

Guest (not logged in)

All recorded conferences that guests have permission to view are listed, both while they are being processed and after they have been processed.

Viewer

All conferences that you have permission to view or edit are listed, both while they

Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on whether you have logged in, and if you have, your user role. Which conferences you see in the lists depends on the permissions set on the conference. (Permissions determine who can view or edit the conference.) To display the Conference lists, go to View Conferences.

Live conferences list

This list shows calls that are currently being recorded. When the call completes, the resulting conference is transferred to the Recorded list. If there are outputs to transcode, the conference also appears in the Pending queue. This page refreshes automatically every 10 seconds.

Pending queue

The Pending queue shows conferences for which the Content Server is currently processing (transcoding) the outputs. The number and types of output depend on the Recording alias used for the conference, or what outputs have been selected in the Manage Outputs page. (Also see

Understanding recording configurations.) This page refreshes automatically every 10 seconds.

Recorded conferences list

The Recorded conferences list shows conferences for which the call has completed. If the Content Server is still processing (transcoding) the outputs for a conference, then the conference is listed even

though it cannot be watched or downloaded, and the icon is displayed beside it. When processing is complete, the appropriate links are displayed - see below. This page does not refresh automatically.

TANDBERG Content Server printable online help 10

Role

What you see

are being processed and after they have been processed.

Creator

All recorded conferences that you have permission to view or edit are listed, both while they are being processed and after they have been processed.

Site manager

All recorded conferences are listed. Site managers can edit all recorded conferences.

Common features

These pages have a number of common features:

Category:

Select a Category from the drop-down list to only see conferences belonging to that Category. Selecting All displays all the conferences that you have access to. The number of conferences that you can view in each Category is displayed in brackets after the name in the drop-down list.

Search:

Enter a conference name, description, speaker, location or keyword to search for a particular conference. (These are part of the conference information entered from the Recording alias used during the call, and can be edited by the conference editors at any time.)

Sort by (Not available for Pending conferences):

Select a sort to rearrange the conferences in the list. By default, conferences are sorted by date, with the most recent one at the top. (The Pending list shows the order in which conferences will be processed and their outputs produced. Conferences that are currently being processed are highlighted.)

Page: If the number of conferences is such that there is more than one page in the list, the

Page links allow you to move between pages.

Show only conferences that I can edit: Displayed for conference editors only. This check box

allows you to display the list showing only conferences that you can edit, rather than including those that you can only play, download and share.

In addition, if the following links are displayed for a conference, you can:

Play/Play options: see Watching a conference in the Content Server web interface. Click Play

to have the Content Viewer choose the best stream for you to view based on your bandwidth. To manually choose a conference size or bit rate to play, choose a link under Play options.

TANDBERG Content Server printable online help 11

o If these links do not appear, streaming outputs have not been created for the conference. o If you see a icon beside the Play button and Play is disabled, you do not have the

appropriate media players installed on your computer to watch the conference. Click on the icon to find out which players you are missing and see your preferences for more information. If you see the icon but you can still play the conference, then your bandwidth has been determined to be at a lower rate than the bandwidth of the conference. You can still play the conference, but you may experience playback problems. For more information about your bandwidth, see your preferences.

Download: see Watching a conference on your computer and Watching a conference on a

portable device (iPod or Zune). The download link only appears if the appropriate download

output formats have been produced for a conference.

Share: see Sending a link so others can watch a conference. The Share link only appears for

conferences with streaming outputs because the link opens the Content Viewer (see Watching

a conference in the Content Server web interface). The link provided can be copied and pasted

in to your email application or you can click Email to open a new email in your email application with the link to the conference included. If the conference requires a password for security, a prompt is displayed when the link is used.

Edit: see Editing conferences - overview.

TANDBERG Content Server printable online help 12

Watching a conference in the Content Server web interface

The Content Viewer is opened when you ask to stream/play a conference.

Watching a conference

To stream a conference using the Content Viewer: go to the appropriate View Conferences page and click the thumbnail, the conference name or the Play button. The conference is displayed at the best quality for your connection, as determined automatically or entered manually in Preferences. The conference indexes are displayed, if there are any. For information about the controls, see the appropriate section below.

The availability of the Content Viewer depends on:

Whether the conference has outputs suitable for streaming. If no outputs are available, the Play

button does not appear in the Conference list and the conference thumbnail and title are not links. Conference editors can change a conference's outputs using the Manage Outputs page.

The format of the conference outputs (Windows Media, MPEG-4 for QuickTime, MPEG-4 for

Flash or Real Media) and the correct player being installed on your computer. If you are missing the correct players, the Play button is disabled and appears beside it. Click on the exclamation mark icon to find out which players are missing. For more information about your available players, see your Preferences.

Your bandwidth (internet speed) and the bandwidth of the conference. If your bandwidth has

been determined to be at a lower rate than the bandwidth of the conference, then appears beside the Play button. You can still play the conference, but you may experience playback problems. For more information about your bandwidth, see your Preferences.

Notes:

Output formats depend on the Template used for the conference, and can be changed by conference editors in the Manage Outputs page. PC users are able to view outputs in the following formats: Windows Media, MPEG-4 for QuickTime, MPEG-4 for Flash and Real Media. On an Apple Mac, Windows Media is supported with the Silverlight plugin, and MPEG-4 for QuickTime and MPEG-4 for Flash are also supported. See Supported browsers, plugins & platforms to check the supported formats for different browsers and platforms.

The Template allows a maximum of two bit rate/resolution combinations per format so that you can choose the bit rate to watch rather than having the Content Server chose it for you. Click Play

options and choose a conference bit rate to play in the Content Viewer. This may be useful for

example if the same conference is watched by users on a fast network and as well as users with only a dial-up connection.

Using the Content Viewer

If the conference includes a Dual video stream, the editor of the conference can choose how the main and dual video is displayed: as two videos (main and dual video steams separately), joined (main and dual video steams side by side as one stream), switching (main video steam then the dual video steam when it is activated) or picture-in-picture (big dual video steam with the main video steam in a corner). Otherwise, you just see the main video stream.

The Content Viewer playing an example conference with only main video:

TANDBERG Content Server printable online help 13

The Content Viewer playing an example conference with main and dual videos and an index:

The Next layout button changes where the Content Viewer shows the main and dual

videos (if a separate dual video is available), and the index (if a conference editor has added one). This button is not displayed if it is not possible to switch layouts.

The Slide list button displays the still images taken of the dual stream for conferences with

Audio-only or Small outputs. Clicking on a slide in the list advances the conference to that point in the conference. Clicking the slide list icon again removes the slide list.

Note: Check Port information to make sure that the correct ports for streaming are not blocked;

otherwise, the streaming media will fail to load.

TANDBERG Content Server printable online help 14

Using the Content Viewer with Silverlight

The Content Viewer initially displays a Play button in the center: click this to watch the conference. The controls at the bottom of the window fade after a few seconds but placing the mouse in the control area redisplays them.

If the conference includes a dual video stream, the editor of the conference can choose how the main and dual video is displayed: as two videos (main and dual video streams separately), joined (main and dual video streams side by side as one stream), switching (main video stream then the dual video stream when it is activated) or picture-in-picture (big dual video stream with the main video stream in a corner). Otherwise, you just see the main video stream.

Conference indexes are displayed by clicking

on the Index button displayed to the right of the conference duration. Clicking on an index advances to that point in the conference.

The Slide list icon displays the still images

taken of the dual stream for conferences with audio-only or Small outputs. Clicking on a slide advances the conference to that point in the conference. Clicking the Slide list icon again removes the slide list.

Note: Microsoft Silverlight uses port 8080 for streaming from the Content Server. If that port is

blocked, streaming media will fail to load. For more information, see Port information.

TANDBERG Content Server printable online help 15

Watching a conference on your computer

If a conference has downloadable outputs, you can download the conference to your computer. This may be better than streaming the conference, especially if you have a maximum download limit on your internet connection. After the conference has been saved on your computer, you can watch it as often as you like.

Site managers can specify that downloadable outputs should be created in the Template used for a conference before the conference is created. After the conference has been recorded, site managers or conference editors can add outputs by clicking Edit and then Manage Outputs for the conference. See Managing conference outputs.

Conferences without downloadable outputs do not have the Download link in the View Conferences

> Recorded page.

To download the conference:

1. Go to View Conferences > Recorded page and click Download for the conference.

2. Select the required format and size of conference.

3. Click Save and browse to the directory in which you want to save the conference. Click Save.

4. On your computer, go to the directory used in the previous step and double-click on the conference to watch it.

The conference is displayed in the appropriate viewer for its format; that is, in the program that is the default to play that type of media file on your computer. For example, if QuickTime is set up to always play .mp4 files and you download an MPEG-4 for Flash file, then it will play in QuickTime if you double-click on the file.

TANDBERG Content Server printable online help 16

Watching a conference on a portable device (iPod or Zune)

If a conference has downloadable outputs suitable for portable devices, you can download the conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as an intermediary device and then load the conference to the iPod/Zune as you would any other file. After the conference has been loaded on the device, you can watch it as often as you like.

To watch the conference:

1. Go to View Conferences > Recorded and click Download for the conference.

2. Select the required format: - one of iPod video, iPod audio, Zune video or Zune audio.

3. Browse to the directory on your computer in which you want to save the conference temporarily. Click Save.

4. From your computer, load the conference on to your portable device.

5. Play the conference on your portable device as you would any other file.

TANDBERG Content Server printable online help 17

Sending a link so others can watch a conference

Click Share and then Email in the Recorded conferences page to share conferences with others. The

Share link only appears for conferences with streaming outputs. (Note that the fact that you can

watch the conference does not automatically mean that the person you send the conference link to will be able to watch it: this depends on the conference permissions.)

If the conference requires a password for security, a prompt is displayed when the link is used.

Note: The link uses the Frontend address specified in Site settings, or if it was not defined, the

URL you typed in to your browser to log in to the Content Server.

TANDBERG Content Server printable online help 18

Calling out to record

Field

Field description

Usage tips

Create conference

Recording alias

Choose a Recording alias to be used for this call.

You may have a Personal Recording alias or have been advised which System Recording alias to use. If the conference is to be watched live (i.e. while it is recording), select a Recording alias that allows this. Conferences recorded with "non-live streaming" Recording aliases can only be watched after their outputs have been processed: how long this takes depends on the length of the conference and how many other conference outputs the Content Server is processing when the call completes. You can see whether outputs for your conference are in the queue to be processed by going to View

Conferences > Pending.

Note that No live resources available is displayed if the Content Server is already streaming the maximum number of live conferences, and you will only be able to select Recording aliases without live outputs.

Template outputs

The outputs that will be produced if the chosen Recording alias is used.

Displays the outputs that the Template selected for this Recording alias produces. This includes:

outputs that can be watched in the

Content Viewer - both live and on demand

with their layout, format and size. outputs to download for portable devices. outputs to download for playback on a

computer. outputs that will be distributed to Podcast

Producer or iTunes U.

If these are not what you want, select a different

If your login account has creator privileges you can dial out to an endpoint and record the endpoint's camera view for the duration of the call as an ad hoc conference.

Scheduled - as opposed to ad hoc - conferences can be recorded using the TANDBERG Management Suite (TMS) - see Using TMS to schedule conferences to be recorded on the Content

Server and the TMS online help for more information. A maximum of five calls can be recorded (either

scheduled or ad hoc) simultaneously and two of these can be streamed live. To dial out and record a call:

1. Go to Conference setup > Create conference.

2. Complete the fields using the table below.

3. Click Place call.

4. To end the call, either hang up from the remote endpoint or system, or click End call.

TANDBERG Content Server printable online help 19

Field

Field description

Usage tips

Recording alias.

Dial number

Enter the address of the remote endpoint or system to call.

The address can be:

an IP address. an H.323 ID or E.164 alias, if the Content

Server is registered with a gatekeeper. a SIP URI, if the Content Server is

registered with a SIP registrar.

Advanced call settings

Expand these setting to selects your own bandwidth and call type.

By default, the Bandwidth is 768 kbps, if 768 kbps is selected in the Call configuration of the selected Recording alias. This can be changed to any of speeds selected in the Call

configuration used with the selected Recording alias.

If you are dialing an IP address, H.323 ID or E.164 alias, the Call type should be H.323. If you are dialing a SIP URI, the Call type should be SIP. SIP may not be an available option if SIP settings are not enabled in Site settings.

Call information

Remote System

The system in the call that the conference is recording.

These fields are displayed when the conference is live (that is, after you click Place call) and are not editable.

Call Type

The call type used for this call: either H.323 or SIP.

Call Speed

The total bit rate of the call displayed in kbps (kilobits per second).

Recording alias Name

The total bit rate of the call displayed in kbps (kilobits per second).

Video Information

The video codec, data rate of the video stream in kbps (kilobits per second), and the video resolution if the conference is live streaming.

Audio Information

The audio codec and data rate of the audio stream in kbps (kilobits per second).

Dual Stream

The current status of the dual stream.

Encryption

The current encryption status. If encryption is on, the encryption algorithm in use is shown.

End Call

Select to end the call and finish recording.

The call can also be ended by hanging up from the remote endpoint or system.

Conference information

Name

The name for the conference to be

These optional fields can be used to make it

TANDBERG Content Server printable online help 20

Field

Field description

Usage tips

displayed in the View conferences pages.

easier for users to find and search for the conference.

Description

Details about the conference to be displayed beneath the name.

Speaker

Name(s) of the conference speaker(s).

Location

Where the conference takes place.

Keywords

Keywords that can be used to search for the conference.

Using TMS to schedule conferences to be recorded on the Content Server

TANDBERG recommends that you use the TANDBERG Management System (TMS) for scheduled calls that you want to record with the Content Server. This is because TMS is aware of the Content Server's capabilities so that resource conflicts are resolved at the time of the booking. This is in contrast to ad hoc calls, either calling out to an endpoint or calls in to the Content Server: there is no guarantee that those calls will be connected; it depends on the number and type of calls happening when you place the call. Therefore, TANDBERG recommends that a Content Server which is managed by TMS should not be used for ad hoc calls.

To add the Content Server to TMS: These steps only need to be performed once for each Content Server that you add to TMS.

1. Enable the Content Server API: a. Go to Management settings > Site settings. b. In the API section select API enabled. c. TANDBERG recommends that you change the API password from the default to a strong

password.

2. Configure the Content Server: o If the Content Server is registered to a gatekeeper in Gateway mode, users booking a

conference in TMS 11.8 and above can choose from a range of System Recording aliases and their Personal Recording aliases. No further special configuration is necessary on the Content Server side for standalone Content servers.

a. If the Content Server is part of a cluster, ensure that the Frontend address in Site

settings is set to the network load balanced address for the cluster; otherwise links to

conferences generated by TMS may not work.

o If the Content Server is registered to a gatekeeper in Terminal mode, only System

aliases and dedicated Personal Recording aliases (with the owner set to api-admin) are available for recording conferences. On the Content Server:

a. Go to Management settings > Add Groups and Users, add a user with a site

manager role and with the username api-admin.

b. Create a Personal Recording alias for example with the name TMS Alias and the

owner set to api-admin.

c. Create two live and three non-live dedicated TMS-only Recording aliases. Only those

aliases will be available for booking by TMS.

3. Add the Content Server/Content Server cluster to TMS. For more information, read the TMS online help.

To use TMS to book conferences on the Content Server:

1. Go to Booking > New Conference.

2. In the Advanced settings section select a Recording alias.

3. Save the booking. TMS will provide a link to view the conference.

For more information, read the TMS online help.

TANDBERG Content Server printable online help 23

Editing conferences - overview

After a conference has been recorded, conference editors can update the conference as follows:

Editing conference information and permissions: conference information is used to search for

the conference in the Recorded conferences list. Conference permissions define who can view the conference and who can edit it.

Managing conference outputs: how the conference is made available to users - the format and

size of outputs and whether it is viewable in the Content Server interface, downloadable or distributed to Podcast Producer or iTunes U.

Indexing, cropping & concatenating conferences in the Content Editor: delete unwanted

portions of a conference or join two conferences together.

Site managers can edit all conferences.

TANDBERG Content Server printable online help 24

Editing conference information & permissions

Field

Field description

Usage tips

Conference information

Name

The name for the conference to be displayed in the View conferences pages.

These optional fields can be used to help users to search for the conference.

Description

Details about the conference to be displayed beneath the name.

Speaker

Name(s) of the conference speaker(s).

Location

Where the conference took place.

Keywords

Keywords that can be used to search for the conference.

Managing conference outputs

Field

Field description

Usage tips

Manage outputs

Conference call speed (kbps)

The bit rate at which the conference was recorded in kbps (kilobits per second).

This number may affect the bit rate of Medium and Large outputs.

Recorded with dual stream

Whether this conference was recorded with a dual video stream or not.

This affects the layouts available for outputs. Only the single video layout will be available if the conference was recorded without a dual video stream.

Viewable in the Content Server web interface

Select to open the Outputs to view

in the Content Server web interface section where you can

edit output settings for the Content Viewer.

Downloadable for portable devices (iPod and Zune)

Select to open the Outputs to

download for portable devices

section where you can edit output settings for Downloadable for portable devices (iPod and Zune).

Downloadable

Select to open the Outputs to

Site managers and editors of the conference can:

Add new on demand outputs for that conference. The conference outputs will be added into the

Offline Transcoding Queue for processing and transcoding will start when all the conferences higher in the queue have been processed. Note that the total number of outputs can now exceed the six permitted when a conference is created; however, adding outputs puts an added transcoding load on the Content Server and uses more disk space.

Delete outputs that are no longer needed by deselecting them and clicking Save. Note that files

sent to external servers, for example, Podcast Producer or QuickTime Streaming Server, are not deleted off those servers but this can be done manually, if required.

Change previously chosen layouts, formats and sizes.

To manage outputs:

1. Go to View Conferences > Recorded conferences.

2. Click Edit and then select Manage outputs.

3. Update how you want to make the conference available by selecting the appropriate check boxes. Selecting a check box opens a section of the page:

o Outputs to view in the Content Server web interface o Outputs to download for portable devices o Outputs to download for general purpose o Outputs for distribution to Podcast Producer or iTunes U

4. Edit the fields for each opened section using the table below.

5. Click Save.

TANDBERG Content Server printable online help 28

Field

Field description

Usage tips

for general purpose

download for general purpose

section.

Distributed to Podcast Producer or iTunes U

Select to open the Outputs for

distribution to Podcast Producer or iTunes U section where you

can edit output settings for Podcast Producer and iTunes U.

Outputs to view in the Content Server web interface

Output layout

Select the layout to use.

If the conference was recorded without a dual

video stream, this will be the single video layout

where one stream is created showing the main video source. If the conference was recorded with a dual video stream, then this is one of: Two videos: creates one stream for the main video stream and one for the dual video stream to be displayed in the Content Viewer. If the dual video stream is not used during the call, then only the main video is shown during on demand playback. Two streams are displayed for live conferences irrespective of whether the dual video steam is being used (that is; a portion of the Content Viewer shows the default Content Server image shown here while there is no dual video stream in the conference).

Joined: creates one stream consisting of the main video stream on the left and the dual video stream to the right. For Live broadcasts, the image shown above is displayed instead of the dual video stream while there is no dual video stream in the conference. Switching: creates one stream. The main video stream is replaced by the dual video stream when the dual video stream is activated. The main video stream is displayed again when the dual video stream stops. Picture in picture: creates one stream with the main video stream inserted into the dual video

TANDBERG Content Server printable online help 29

Field

Field description

Usage tips

stream. When the dual video stream is activated, the main video stream transitions to the selected location, displaying the dual video stream as the larger picture. On turning off the dual video stream, the main video stream transitions to take up the entire picture again.

On demand formats

Select up to three of the four formats:

Windows Media for playback

using Windows Media Player on a PC or using Silverlight on an Apple Mac.

MPEG-4 for playback using

QuickTime.

MPEG-4 for playback using

Flash player.

Real Media for playback

using Real Media Player.

All these formats can be viewed on a PC so long as the correct plugins have been downloaded and installed. MPEG-4 for QuickTime, MPEG-4 for Flash, and Windows Media (played using Silverlight) are available for Apple Mac when the correct plugins have been downloaded and installed.

On demand sizes

Select up to two conference sizes based on your users' streaming environment and internet connection

Audio only: For use when users have very poor quality internet access. Audio will be recorded and played back, and, if the dual video stream is activated during the call, it will be displayed as still images. Small: For use when users have modem access. The target bit rate for Small outputs for this conference is displayed in Bit rates below. In the Two videos layout, the dual video stream is displayed as still images. Medium: For use with broadband access to the internet. The target bit rate for Medium outputs for this conference is displayed in Bit rates below. Large. For access to a high-speed LAN. This format takes the longest to transcode. The target bit rate for Large outputs for this conference is displayed in Bit rates below.

Bit rates (kbps)

Displays the target bit rate for the Small, Medium and Large sizes. The number displayed depends on the target bit rates set in Site

settings, and the call speed at

which the conference was recorded.

On demand Media server configuration settings

Select the Media server

configurations for on demand

viewing of the conferences recorded using this template. Formats not selected above are grayed out.

The Media servers configurations shown in the drop-down lists by default are those selected in the System defaults section of Site settings.

Outputs to download for portable devices

TANDBERG Content Server printable online help 30

+ 92 hidden pages

TANDBERG D1459501 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Logging in to the web interface

Supported browsers, plugins & platforms

Supported browsers

Recommended player versions

Editing user preferences

Understanding the conference lists

Live conferences list

Pending queue

Recorded conferences list

Common features

Watching a conference in the Content Server web interface

Watching a conference

Using the Content Viewer

Using the Content Viewer with Silverlight

Watching a conference on your computer

To download the conference:

Watching a conference on a portable device (iPod or Zune)

Sending a link so others can watch a conference

Calling out to record

Using TMS to schedule conferences to be recorded on the Content Server

Editing conferences - overview

Editing conference information & permissions

Managing conference outputs