Page 1
Software version 2.1
D13898.04
DECEMBER 2006
Content
Server
User
Guide
Stream and archive video and H.239 dual stream
presentations
Easy capture of video conferences using any H.323
videoconferencing endpoint
Content creation from anywhere using TANDBERG
Expressway™
Scheduled or ad hoc call support with dial in and dial
out capabilities
Synchronized streaming of video and presentation in
live and on demand modes
Compatible with major streaming formats
Unicast and multicast streaming support
Built-in web based management interface
Built-in web based content library
High- capacity internal storage.
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D 13898.04
DECEMBER 2006
2
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Finding the Information You Need
Thank you for choosing TANDBERG! The Content Server has been designed to provide
you with many years of safe, reliable operation.
Your approach to the Content Server documentation depends on what you want to do
and how much you already know.
The User Guide has been divided into several sections – each providing different
information. In some places information has been copied from other sections to let
you have all the relevant information there and then in order to avoid unnecessary
“page-riding”.
Note that the User Guide describes a fully equipped version. Your version may not
have all the described extensions installed.
Our main objective with this User Guide was to address your goals and needs. Please
let us know how well we succeeded!
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
Page 3
D 13898.04
DECEMBER 2006
3
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
What’s in this
User Guide?
Content
Server
Finding the Information You Need
What’s New in this Version? ................................................ 7
End-User License Information
Trademarks, Copyright, and End-User License Information ... 9
Disclaimer ..................................................................... 9
End-User License Information ........................................ 9
Operator Safety / Environmental Issues
Safety Instructions ........................................................... 11
Environmental Issues ....................................................... 12
TANDBERG’s Environmental Policy ................................ 12
European Environmental Directives .............................. 12
Waste Handling ..........................................................12
Information for Recyclers .............................................12
Digital User Guides ..................................................... 12
Introduction
Features at a Glance ........................................................14
Installation
Preparing for Use ............................................................. 16
What’s in the Box?....................................................... 16
Installation Site Preparations .......................................16
Rack Mounting (optional) ............................................. 16
Connecting Cables.......................................................16
IP Address Setting Configuration ....................................... 17
About IP Address Setting ............................................. 17
IP Settings Menus Available ......................................... 17
Examples on Front Panel Operation ................................... 18
Set the IP Address to Static! ........................................18
Example 2: Setting the IP Address Itself .......................18
Example 1: Setting the IP Assignment ..........................18
Quick Setup
Basic H.323 Services Setup via
Content Server Interface – Step 1 ..................................... 20
About Basic H.323 Services......................................... 20
Initial Setup .................................................................20
Basic H.323 Services Setup via
Content Server Interface – Step 2 ..................................... 21
About Basic H.323 Services......................................... 21
Call Recording Test ...................................................... 21
Basic H.323 Services Setup via
Content Server Interface – Step 3 ..................................... 22
About Basic H.323 Services......................................... 22
Web Server Setup ........................................................ 22
Recommended Next Steps ........................................... 22
Optional QuickTime Installation ......................................... 23
Install Only If Strictly Needed! ......................................23
Optional Installation – Only If Strictly Needed! ............... 23
Operation
Product Registration & Security Updates ........................... 25
Product Registration ....................................................25
Using Remote Desktop ................................................ 25
Security Updates ......................................................... 25
Installing Software Upgrades and Security Updates ...... 25
Shutdown and Restar t ...................................................... 26
No System Response? ................................................. 26
Command Menu Structure ...........................................26
Restarting the Content Ser ver ...................................... 26
Do Not Shutdown or Restart
While Calls Are In Progress! .........................................26
Shutting Down the Content Ser ver ................................ 26
Restoring to Factory Settings ............................................ 27
About Restoring to Factory Settings .............................. 27
Config Restore ............................................................ 27
Full Restore ................................................................. 27
Restoring to Factory Settings .......................................27
Command Menu Structure ...........................................27
Front Panel Keys .......................................................... 27
Administrator Settings
Viewing Administrator Settings .......................................... 29
About Administrator Settings........................................29
Logging In to View the Adminstrator Options ................. 29
Site Settings ....................................................................30
About Site Settings ......................................................30
The Site Settings Page .................................................30
Restart Service ...........................................................30
Content Server Properties ............................................ 31
Advanced H.323 Settings ............................................32
Gatekeeper .................................................................33
Page 4
D 13898.04
DECEMBER 2006
4
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Codec Support .....................................................34
Authentication (I) ......................................................... 35
Authentication (II) ........................................................36
API .............................................................................37
User Properties ........................................................... 38
Default Recording Aliases ............................................ 39
What Is a Recording Alias? .......................................... 39
User Management ........................................................... 40
About User Management .............................................40
The User Manager Page ............................................... 40
Adding Users ..............................................................41
About Adding Users ..................................................... 41
The User Manager Page
when Add Users Has Been Selected ............................ 41
More On Adding Users ................................................. 42
Adding Users Under Local Authentication ..................... 42
Adding Users or Groups
Under Domain or LDAP Authentication .......................... 42
Adding Users Correctly ................................................42
Adding Users Manually ................................................ 42
Adding Users Automatically ......................................... 42
Adding Groups ............................................................ 42
Template Editor ................................................................ 43
About Template Editing ................................................43
The Template Editor Page ............................................43
Duplicating and Editing an Existing System Template ......... 44
About Duplicating and Editing ......................................44
The Template Editing Page ...........................................44
Editing an Existing Non-system Template ..........................45
About Editing Existing Templates ................................. 45
The Template Editing Page ...........................................45
Creating a New Template .................................................46
About New Templates .................................................. 46
The Create New Template Page ....................................46
Specifying Windows Media Writer Information ................... 47
About Writer Information .............................................. 47
The Windows Media Writer Information Page ................ 47
Transcoding Templates ................................................ 48
About Transcoding Templates ...................................... 48
The Transcoding Templates Available ...........................48
Description ................................................................. 48
Filename.....................................................................48
Recorded Output ......................................................... 48
Specifying File Output Information ...............................49
About File Output Information ......................................49
Accessing these Settings ............................................49
The File Output Information Settings ............................49
Editing the Title ........................................................... 49
Specifying Ser verPush Output Information.................... 50
About ServerPush Output Information ..........................50
Accessing these Settings ............................................50
The ServerPush Output Information Settings ................50
Specifying Network Output Information ........................ 51
About Network Output Information ...............................51
Accessing these Settings ............................................51
The Network Output Information Settings ..................... 51
Specifying QuickTime Writer Information ...........................52
About QuickTime Writer ...............................................52
The QuickTime Writer Information Page ........................52
Transcoding Templates ................................................ 53
About Transcoding Templates ...................................... 53
The Transcoding Templates Available ...........................53
Description ................................................................. 53
Filename.....................................................................53
Recorded Output ......................................................... 53
Specifying File Output Information ...............................54
About File Output Information ......................................54
Accessing these Settings ............................................54
The File Output Information Settings ............................54
The File Output Information Settings ............................54
Editing the Title ...........................................................54
Specifying Ser verPush Information ............................... 55
About ServerPush Information .....................................55
Accessing these Settings ............................................55
The ServerPush Information Settings ...........................55
Specifying Real Writer Information ..................................56
About Real Writer ........................................................56
The Real Writer Information Page .................................56
Transcoding Templates ................................................ 57
About Transcoding Templates ...................................... 57
The Transcoding Templates Available ...........................57
Description ................................................................. 57
Filename..................................................................... 57
Recorded Output ......................................................... 57
Specifying File Output Information ...............................58
About File Output Information ......................................58
Accessing these Settings ............................................58
The File Output Information Settings ............................58
Specifying Ser verPush Information ............................... 59
About ServerPush Information .....................................59
Accessing these Settings ............................................59
The File Output Information Settings ............................59
Live and On demand Streaming of Real Media
Content from an External Streaming Ser ver ................. 59
Archiving Templates: Specifying H.323 Writer Information .. 60
About H.323 Writer .....................................................60
The H.323 Writer Information Page ..............................60
H.323 Writer – Windows Media File Type ........................... 61
About H.323 System Templates ................................... 61
The H.323 System Templates Available ........................ 61
H.323 Writer Using Windows Media File Type................ 61
Description ................................................................. 61
Filename..................................................................... 61
Recorded output ......................................................... 61
H.323 Writer – QuickTime File Type ................................... 62
About H.323 System Templates ................................... 62
The H.323 System Templates Available ........................ 62
H.323 Writer Using QuickTime .....................................62
Description ................................................................. 62
Filename.....................................................................62
Recorded output ......................................................... 62
Specifying Still Image Writer Information ...........................63
About Still Image ......................................................... 63
The Still Image Writer Page .......................................... 63
Advanced Template Creation Tips .....................................64
Template Creation Tips ................................................64
Using Templates for Multicast Delivery ............................. 65
About Multicast Delivery .............................................. 65
Multicast Setup for Windows Media Streaming Server ..65
Using Templates for Multicast Delivery ............................ 67
About Multicast Delivery Templates ............................. 67
Multicast Template Setup for Windows Media
Streaming Server ........................................................67
Call Configuration Editor ................................................... 68
About Call Configuration ..............................................68
The Call Configuration Editor Page ...............................68
Editing, Duplicating or Creating a New Call Configuration ...69
About Editing ..............................................................69
The Call Configuration Editor Page ...............................69
Category Management .....................................................70
About Category Management ....................................... 70
The Categor y Management Page .................................. 70
Server Logs .....................................................................71
About Server Logs ....................................................... 71
The Server Logs Page .................................................. 71
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D 13898.04
DECEMBER 2006
5
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
The Content Library Logs Page ..................................... 71
Alternate Storage ............................................................. 72
About Alternate Storage .............................................. 72
The Alternate Storage Page ......................................... 72
NAS Configuration .......................................................73
NAS Configuration .......................................................73
Content Server Configuration ............................................ 74
Before You Start ......................................................... 74
Disabling WMS NTFS ACL Authorization
for the Windows Media Streaming Server ..................... 74
Enabling the WMS Publishing Point ACL Authorization
Plug-in for the Default (on demand) Publishing Point ..... 74
Changing the Default Media Location .......................... 75
Changing Back to the Default Location ......................... 76
Cluster Administration ...................................................... 77
About Cluster Adminstration ........................................77
The Cluster Administration Page .................................. 77
Software Upgrade ............................................................ 78
About Software Upgrade .............................................. 78
The Software Upgrade Page ......................................... 78
Database Account Security ..............................................79
About Account Security ............................................... 79
Changing Account Passwords ...................................... 79
The Database Account Security Page ...........................79
Windows Server ...............................................................80
About Windows Server ................................................. 80
The Windows Server Page ............................................ 80
Conference Setup
Initial Steps .....................................................................82
About Conference Setup .............................................. 82
Logging In ................................................................... 82
Create Conference ...........................................................83
About Create Conference ............................................. 83
The Create Conference Page ........................................ 83
Call Information .......................................................... 84
Templates Determine Outputs! ....................................84
The Call Information Settings .......................................84
Conference Permissions .............................................. 85
The Conference Permissions Settings ..........................85
Conference Metadata .................................................. 86
The Conference Metadata Settings ..............................86
Call Status .................................................................. 87
About Call Status ........................................................87
The Call Status Settings .............................................. 87
Ending the call .................................................................88
A Recommended Procedure .........................................88
Media URL List ................................................................89
About Media URL Lists ................................................ 89
The Media URL List Display .........................................89
Recording Ad Hoc Calls ....................................................90
Dialling in ................................................................... 90
Concurrent Calls .........................................................90
Recording in Progress Is Indicated on the Endpoint ....... 90
When the Template Used
Has No File Output Specified ....................................... 90
Using TMS to Schedule Calls ............................................ 91
Scheduling Calls with TMS ........................................... 91
Recording Alias Options ...................................................92
About Recording Alias Options .....................................92
Recording Alias Options Available
Depend on Your Privileges ...........................................92
Viewing Recording Aliases ...........................................92
Creating New Aliases .......................................................93
About Creating New Aliases ......................................... 93
An Overview of the Options .......................................... 93
Creating a New Recording Alias ........................................94
About Recording Aliases ..............................................94
An Overview of the Options .......................................... 94
Specifying Properties ....................................................... 95
About Specifying Properties .........................................95
An Overview of the Options .......................................... 95
Specifying Settings ..........................................................96
About Specifying Settings ............................................ 96
An Overview of the Options .......................................... 96
Specifying Default Conference Properties .........................97
Entering Usernames .................................................... 97
An Overview of the Options .......................................... 97
Specifying Default Conference Metadata ..........................98
An Overview of the Options .......................................... 98
Editing Recording Aliases .................................................99
Who Can Edit What? .................................................... 99
What Administrators Will See ....................................... 99
What Owners Will See if They Have a Recording Alias....99
Deleting Recording Aliases ............................................. 100
About Deleting ..........................................................100
Selecting Which Ones to Delete .................................100
View Conferences
Conference Types ..........................................................102
About Conference Types ............................................ 102
Details ...................................................................... 102
Navigating the Inter face .................................................103
Category ...................................................................103
Searching .................................................................103
Sorting Conferences .................................................. 103
Navigating Between Pages ......................................... 104
Display per Page .......................................................104
Login and Logout ....................................................... 105
Help .........................................................................106
Test Page .................................................................. 106
User Guide ................................................................ 106
TANDBERG Codec Pack ............................................. 107
Need to Uninstall It? ................................................. 107
Installing the Codec Pack
to View Archiving Windows Media Content ..................107
Displaying Copyright ..................................................108
The Copyright Display ................................................108
User Preferences ...................................................... 109
User Preferences Pop-up Window ............................... 109
Content Viewer ..............................................................110
Accessing Content Viewer .......................................... 110
The Content Viewer Display ....................................... 110
The Video Display ..........................................................111
The Video Display Sizes .............................................111
There Are Two Ways to View a Video ........................... 111
Examples of Video Display Sizes ................................ 111
You May Increase the Size of the Displayed Video....... 111
The Video Display Controls .............................................112
Controlling the Video Display .....................................112
The Video Display Control Features ............................ 112
Index and Bookmarks ..................................................... 113
About Index and Bookmarks ......................................113
Index Features ..........................................................113
Creating Your Own Bookmarks ................................... 113
Bookmark Features ...................................................113
The Presentation Window ............................................... 114
About the Presentation Window .................................114
The Presentation Windows Options ............................ 114
Edit Recorded Conferences ............................................115
About Editing Conferences ......................................... 115
Deleting Conferences ................................................ 115
The Editing Conferences Page.................................... 115
Page 6
D 13898.04
DECEMBER 2006
6
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Conference Permissions .....................................116
About Editing Permissions .........................................116
The Editing Conferences Permissions Page ................ 116
Editing Conference Metadata .........................................117
The Editing Conferences Metadata Page .................... 117
Editing Media URL List ...................................................118
About Media URL Lists .............................................. 118
The Media URL List Display .......................................118
Editing Contents ...........................................................119
About Content Editor .................................................119
A Content Editor Example ..........................................119
Adding and Moving Markers ............................................ 120
About Markers ..........................................................120
Adding Markers .........................................................120
Moving Existing Markers ............................................ 120
Removing Markers .........................................................121
Removing Selected Markers ......................................121
Removing All Markers ................................................ 121
Image Uploading ............................................................ 122
About Uploading Images ............................................ 122
Uploading Images ..................................................... 122
Deleting Already Uploaded Images .................................. 123
About Deleting Images ..............................................123
Deleting Images ........................................................ 123
Associating Images and Markers ....................................124
About Images and Markers ........................................ 124
Adding an Image to a Marker .....................................124
Associating Indexes and Markers ...................................125
About Indexes and Markers .......................................125
Adding an Index to a Marker ......................................125
Image, Index, and Marker Housekeeping ......................... 126
About Housekeeping .................................................126
Deleting Images and Indexes .....................................126
Reshuffling Images/Indexes so that
They Become Associated with a Different marker ....... 126
Reshuffling Between Pages .......................................126
Recordings and Clips ..................................................... 127
About Recordings and Clips .......................................127
In and Out Points ......................................................127
Renaming a Recording ...............................................127
Creating and Handling E xtra Clips From a Recording ........128
Creating an Extra Clip ................................................ 128
Reshuffling Clips ....................................................... 128
Deleting Clips ...........................................................128
Importing Conferences ................................................... 129
About Importing Conferences..................................... 129
Importing Another Conference ...................................129
Outputs Must Be Identical to Allow Import .................. 129
Editing Conferences ....................................................... 130
Editing Multiple Recordings........................................ 130
Creating Clips From Recordings ................................. 130
Editing Clips .............................................................130
Deleting Clips and Recordings ...................................130
Appendices
LED Panel Menu Structure .............................................. 132
Compatibility .................................................................133
About Compatibility ................................................... 133
Playback of archive (ASF format) content ...................133
Platform and Browser Version Compatibility ................133
Playback of Windows Media Content
in Mozilla Firefox .......................................................133
Recommended Player Versions ..................................133
Troubleshooting Guide ................................................... 134
Example XML File ........................................................... 135
About XML File Example ............................................135
XML File Example ...................................................... 135
Recording Templates at a Glance .................................... 136
Transcoding Templates and Their Outputs at a Glance ..... 136
Archiving Templates and Their Outputs at a Glance ..... 137
TANDBERG Content Server Port Assignment ....................138
Database Backup Tool – Making Backups .......................139
About Database Backup ............................................139
Opening the Tool .......................................................139
Specifying How many Backup Files to Retain ..............139
Backup Location .......................................................139
Specifying Automatic Backup ..................................... 139
Database Backup Tool – Restoring from Backup ..............140
About Restoring ........................................................140
Restoring Data ..........................................................140
Zune™ and the TANDBERG Content Server ...................... 141
About Zune™ ............................................................141
Zune™ Templates ...................................................... 141
Recording Aliases ..................................................... 141
Creating a Conference .................................................... 142
About Creating a Conference ..................................... 142
TANDBERG Content Server Interface ............................ 142
Page 7
7
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Finding the Information You Need
New in version 2.1 - support for Microsoft zune™
Record media in formats and at resolutions optimized for playback on
zune digital media players.
New Flexible Content-Creation Model
Personal and System Recording Aliases replacing the version 1 Line model
Conference metadata can now be edited after the call has finished or
can be defined in the Recording Alias and applied at conference creation time
Set up default Transcoding and Archiving aliases for integration with
TMS 11.6.
New Authentication and Permissions Model
Support for three types of authentication: local, LDAP and domain
New access-list based permissions model for viewing and editing re-
corded conferences (guest access and PIN protection for conferences
retained for backward compatibility with version 1).
More Powerful Recording Features
Added Dual Video support for Windows Media archiving calls. The
TANDBERG Codec Pack required to playback archiving calls now available as a download from the Content Server Test Page (replaces the
Intel I263 codec)
Optimized Windows Media 9 codecs used as default profiles for recording templates
More powerful system templates, including recording extended video
presentation (Dual Stream) in the Picture in Picture layout.
More User-friendly Content Library
Assign Conference Categories to conferences and sort conferences by
Category
Authenticated users are now able to edit and save their preferences for
their Display Name, Number of items to be displayed on the page and
the Default Conference Categor y
Bookmarks are now stored for each authenticated user under their
user profile.
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Better Content Viewing Experience
Content Viewer enables users to switch the display of the main and
extended (Dual Video) streams in the Picture out of Picture layout
Scaling of images is now handled by the Content Ser ver (instead of by
the browser) which results in higher quality images.
The Content Viewer dynamically displays tabs based on the content in
the conference rather than simply displaying all tabs.
More Choices for Content Server registration with Gatekeeper and Border
Controller
Register the Content Server with the gatekeeper as a Terminal or Gateway
Native support for TANDBERG Expressway™.
Scalability
Support for media storage in an external storage location, such as
Network Attached Storage (tested with IBM X-series)
Support for scaling out on the recording and streaming functions by
creating a cluster of up to 5 Content Servers, with a single interface to
access functionality and media in the cluster.
Improved Administrative Functionality
Access to administrative logs and Windows Ser ver from the Content
Server web interface
Improved Template Editor now auto-populates most fields for new
templates.
Enhanced Content Editing Features
Improved usability for managing markers, slides and index points in
the Content Editor
New Content Editor functionality to set the start and end points for conference playback and create a playlist for playback of up to 5 conferences.
Easier Monitoring of Call Status at the Endpoint
New posters are now sent to the far end - “Recording Conference”
poster is displayed when the call is recorded (whether streaming live
or not) and “Streaming Conference” when the call is streaming live but
not recorded.
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New Features in Version 2
Version 2 of the TANDBERG Content Server
comes with a multitude of new features. For
your convenience a list of them is provided
here.
What’s New in this Version?
Page 8
D 13898.04
DECEMBER 2006
8
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
8
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Trademarks, Copyright,
End-User License Information
All rights reserved. This document contains information that is proprietary to
TANDBERG. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted, in any form, or by any means, electronically, mechanically,
by photocopying, or otherwise, without the prior written permission of TANDBERG.
Nationally and internationally recognized trademarks and tradenames are the
property of their respective holders and are hereby acknowledged.
COPYRIGHT © 2006, TANDBERG
Philip Pedersens vei 22
1366 Lysaker, Norway
Tel: +47 67 125 125
Fax: +47 67 125 234
e-mail: tandberg@tandberg.net
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
Page 9
D 13898.04
DECEMBER 2006
9
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
9
TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
All rights reserved. This document contains information that is
proprietary to TANDBERG. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted, in any
form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and internationally recognized trademarks and
trade names are the property of their respective holders and are
hereby acknowledged.
Contains iType™ from Agfa Monotype Corporation.
Disclaimer
The information in this document is furnished for informational
purposes only, is subject to change without prior notice, and
should not be construed as a commitment by TANDBERG. The
information in this document is believed to be accurate and reliable; however TANDBERG assumes no responsibility or liability
for any errors or inaccuracies that may appear in this document,
nor for any infringements of patents or other rights of third parties
resulting from its use. No license is granted under any patents or
patent rights of TANDBERG.
This document was written by the Research and Development Department of TANDBERG, Norway. We are committed to maintain a
high level of quality in all our documentation. Towards this effort,
we welcome you to Contact us with comments and suggestions
regarding the content and structure of this document.
Copyright © 2005–2006 TANDBERG. All rights reser ved. TANDBERG is a registered trademark of TANDBERG ASA and/or its
subsidiaries in the United States and/or other countries.
This product includes software licensed from Agora Laboratories.
Copyright (c) 2003 Agora Laboratories, Inc. All Rights Reserved.
Portions utilize Microsoft Windows Media Technologies. Copyright
(c) 1999-2002 Microsoft Corporation. All rights reserved.
RealNetworks (r) technology is provided under license from
RealNetworks, Inc., copyright (c) 1995 -2003 RealNetworks, Inc.
and/or its suppliers. P.O. Box 91123, Seattle Washington 981119223, U.S.A. Patents Pending. All rights reserved. RealNetworks
is a registered trademark of RealNetworks, Inc.
Contains software licensed from Spirit. Copyright (c) 1995-2004
SPIRIT
This product includes software developed by the OpenSSL Project
for use in the OpenSSL Toolkit. (http://www.openssl.org/). Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved.
THE OpenSSL SOFTWARE IS PROVIDED BY THE Open SSL
PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE DISCL AIMED. IN NO EVENT SHALL THE OpenSSL PROJECT
OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING ,BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT( INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN
ANY WAY OUT OF THE USE OF THIS SOF TWARE, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGE
End-User License Information
IMPORTANT: THE USER MANUAL CD FOR THIS PRODUCT CONTAINS IMPORTANT TERMS AND CONDITIONS INCLUDING END
USER LICENSE AGREEMENTS. THE LICENSE AGREEMENTS
SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT CONSTITUTES ACCEPTANCE OF THE TERMS OF THE LICENSES.
Trademarks, Copyright, and End-User License Information
Page 10
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Operator Safety / Environmental Issues
For your own protection, please read the overleaf safety
instructions completely, before operating the equipment and
keep this manual for future reference. The information in this
summary is intended for operators. Carefully observe all warnings,
precautions and instructions both on the apparatus and in the
operating instructions.
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
For your protection please read these safety
instructions completely before you connect
the equipment to the power source. Carefully
observe all warnings, precautions and
instructions both on the apparatus and in these
operating instructions.
Retain this manual for future reference.
Water and Moisture
Do not operate the apparatus under or near
water – for example near a bathtub, kitchen
sink, or laundry tub, in a wet basement, near
a swimming pool or in other areas with high
humidity.
Never install jacks for communication cables
in wet locations unless the jack is specifically
designed for wet locations.
Do not touch the product with wet hands.
Cleaning
Unplug the apparatus from communication
lines, mains power-outlet or any power source
before cleaning or polishing. Do not use liquid
cleaners or aerosol cleaners. Use a lint-free
cloth lightly moistened with water for cleaning
the exterior of the apparatus.
Ventilation
Do not block any of the ventilation openings
of the apparatus. Never cover the slots and
openings with a cloth or other material. Never
install the apparatus near heat sources such
as radiators, heat registers, stoves, or other
apparatus (including amplifiers) that produce
heat.
Do not place the product in direct sunlight or
close to a surface directly heated by the sun.
Lightning
Never use this apparatus, or connect/
disconnect communication cables or power
cables during lightning storms.
Dust
Do not operate the apparatus in areas with high
concentration of dust.
Vibration
Do not operate the apparatus in areas with
vibration or place it on an unstable surface.
Power Connection and Hazardous Voltage
The product may have hazardous voltage
inside. Never attempt to open this product,
or any peripherals connected to the product,
where this action requires a tool
This product should always be powered from
an earthed power outlet
Never connect attached power supply cord
to other products
In case any parts of the product has visual
damage never attempt to connect mains
power, or any other power source, before
consulting service personnel
The plug connecting the power cord to the
product/power supply serves as the main
disconnect device for this equipment. The
power cord must always be easily accessible
Route the power cord so as to avoid it being
walked on or pinched by items placed upon
or against it. Pay particular attention to the
plugs, receptacles and the point where the
cord exits from the apparatus
Do not tug the power cord
If the provided plug does not fit into your
outlet, consult an electrician
Never install cables, or any peripherals, without
first unplugging the device from it's power source.
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Servicing
Do not attempt to service the apparatus
yourself as opening or removing covers may
expose you to dangerous voltages or other
hazards, and will void the warranty. Refer all
servicing to qualified service personnel.
Unplug the apparatus from its power source
and refer servicing to qualified personnel under
the following conditions:
If the power cord or plug is damaged or
frayed
If liquid has been spilled into the apparatus
If objects have fallen into the apparatus
If the apparatus has been exposed to rain
or moisture
If the apparatus has been subjected to
excessive shock by being dropped
If the cabinet has been damaged
If the apparatus seems to be overheated
If the apparatus emits smoke or abnormal
odor
If the apparatus fails to operate in
accordance with the operating instructions.
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Accessories
Use only accessories specified by the
manufacturer, or sold with the apparatus.
Communication Lines
Do not use communication equipment to report
a gas leak in the vicinity of the leak.
Safety Instructions
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Thank you for buying a product which contributes to a reduction
in pollution, and thereby helps save the environment. Our
products reduce the need for travel and transport and thereby
reduce pollution. Our products have either none or few
consumable parts (chemicals, toner, gas, paper). Our products
are low energy consuming products.
TANDBERG’s Environmental Policy
Environmental stewardship is important to TANDBERG’s culture.
As a global company with strong corporate values, TANDBERG
is committed to following international environmental legislation
and designing technologies that help companies, individuals and
communities creatively address environmental challenges.
TANDBERG’s environmental objectives are to:
Develop products that reduce energy consumption, CO2
emissions, and traffic congestion
Provide products and services that improve quality of life for
our customers
Produce products that can be recycled or disposed of safely
at the end of product life
Comply with all relevant environmental legislation.
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European Environmental Directives
As a manufacturer of electrical and electronic equipment
TANDBERG is responsible for compliance with the requirements
in the European Directives 2002/96/EC (WEEE) and 2002/95/EC
(RoHS).
The primary aim of the WEEE Directive and RoHS Directive is
to reduce the impact of disposal of electrical and electronic
equipment at end- of-life. The WEEE Directive aims to reduce
the amount of WEEE sent for disposal to landfill or incineration
by requiring producers to arrange for collection and recycling.
The RoHS Directive bans the use of cer tain heavy metals and
brominated flame retardants to reduce the environmental impact
of WEEE which is landfilled or incinerated.
TANDBERG has implemented necessary process changes to
comply with the European RoHS Directive (2002/95/EC) and the
European WEEE Directive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of hazardous
substances in our environment and to diminish the
pressure on natural resources, we encourage you to
use the appropriate take-back systems in your area.
Those systems will reuse or recycle most of the
materials of your end of life equipment in a sound
way.
TANDBERG products put on the market after August 2005 are
marked with a crossed-out wheelie bin symbol that invites you to
use those take-back systems.
Please contact your local supplier, the regional waste
administration or http://www.tandberg.net/recycling if you need
more information on the collection and recycling system in your
area.
Information for Recyclers
As part of compliance with the European WEEE Directive,
TANDBERG provides recycling information on request for all
types of new equipment put on the market in Europe after
August 13th 2005.
Please contact TANDBERG and provide the following details
for the product for which you would like to receive recycling
information:
Model number of TANDBERG product
Your company’s name
Contact name
Address
Telephone number
E-mail.
Digital User Guides
TANDBERG is pleased to announce that we have replaced the
printed versions of our User Guides with a digital CD version.
Instead of a range of different user manuals, there is now one
CD – which can be used with all TANDBERG products – in a
variety of languages. The environmental benefits of this are
significant. The CDs are recyclable and the savings on paper
are huge. A simple web-based search feature helps you directly
access the information you need. In addition, the TANDBERG
video systems now have an intuitive on-screen help function,
which provides a range of useful features and tips. The contents
of the CD can still be printed locally, whenever needed.
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Environmental Issues
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Introduction
The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on
demand. The following page provides an overview of the main
features.
We recommend that you check out the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
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USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
The TANDBERG Content Ser ver provides users with a quick and
easy way to record video meetings and view them live or on
demand from their computers.
Flexible Content Creation
Customizable Personal and System Recording Aliases
automatically apply recording and streaming settings,
conference permissions and metadata
Support for dialling in and dialling out from the Content Server
TANDBERG Management Suite (TMS) integration:
Supp ort for scheduled calls through integration with
TMS 11.6
Ability to configure Transcoding and Archiving Aliases for
use by TMS.
Recording
Large scale content creation from multiple concurrent video
conferences
Powerful predefined system templates (see Recording
Templates at a Glance for a full list of system templates and
their recording and streaming outputs)
Dual Stream suppor t for transcoding and archiving Windows
Media calls and transcoding Real Media and QuickTime calls.
Streaming
Live streaming of video meetings in multiple formats and data
rates
Multicast and unicast streaming
In-built Windows Media™ streaming server
Integration with external streaming ser vers for publishing
Windows Media™, RealNetworks® Real Media (RealAudio®
and RealVideo®) and QuickTime® content.
Authentication
Support for local, LDAP and domain authentication
Support for guest (unauthenticated access) with PIN-
protection for conferences.
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Permissions
Access-list based model for viewing live and recorded
conferences and editing recorded content.
Content Library
Searchable content library for viewing live, scheduled and
recorded content
Ability to assign customized Categories to conferences and
sort conferences by Category.
Content Viewing Experience
Indexing content for quick retrieval by using General Index
and Personal Bookmarks
Picture in Picture and Picture out of Picture layouts available
Ability to switch the display of the main and extended (Dual
Video) streams in the Picture out of Picture layout.
Content Editing
Ability to manage markers, slides and index points in the
Content Editor
Ability to set the star t and end points for conference playback
and create a playlist for playback of up to 5 conferences.
Administration
User-friendly web -based interface for administrative system
configuration
Access to administrative logs and Windows Ser ver from the
Content Server web interface.
Gatekeeper Settings
Ability to register the Content Server with the gatekeeper as a
Terminal or a Gateway
Native support for Expressway.
Scalability
Support for media storage in an external storage location,
such as Network Attached Storage (tested with IBM X-series)
Support for scaling out on the recording and streaming
functions by creating a cluster of up to 5 Content Ser vers,
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with a single interface to access functionality and media in
the cluster.
Features at a Glance
Introduction
Page 15
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Installation
An important section covering the first time installation of the
Content Server. Observe that for security reasons you should
change the IP address from DHCP to static as soon as the unit
is in production.
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
Page 16
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USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
What’s in the Box?
To avoid damage to the unit during transportation,
the Content Server is delivered in a special
shipping box, which should contain the following
components:
CD with User Guide and other documentation
Rack-ears, screws and screwdriver
Cables
Power cable
Ethernet cable
TANDBERG Content Server.
Kindly report any discrepancies to your
TANDBERG Representative immediately.
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Installation Site Preparations
Make sure that the Content Server is
accessible and that all cables can be
easily connected
For ventilation: Leave a space of at least
10cm (4 inches) behind the Content
Server’s rear panel and 10cm (4 inches) in
front of the front panel
The room in which you install the
Content Server should have an ambient
temperature between 0ºC and 35ºC (32ºF
and 95ºF) and between 10% and 90% noncondensing relative humidity
Do not place heavy objects directly on top
of the Content Server
Do not place hot objects directly on top, or
directly beneath the Content Server
Use a grounded AC power outlet for the
Content Server.
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Rack Mounting (optional)
Before starting the rack mounting please
make sure the TANDBERG Content
Server is placed securely on a hard flat
surface.
Disconnect the AC power cable, if
applicable.
Make sure that the mounting space is
prepared according to the Installation
Site Preparations below left.
Attach the brackets to the Content
Server on both sides of the unit.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Connect a LAN cable from
the LAN 1 connector
on the Content Server
to your network.
The LAN 2, 3 and 4
connectors are
not used and should
be left open.
Connecting Cables
Preparing for Use
10 cm
10 cm
Connect the AC power
cable to an electrical distribution
socket. Press the power switch
button at the back side to 1 to
turn on the Content Server.
On the front panel of the system
the power indicator LED, marked
Pwr, will light up.
Installing the Content Server
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USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
IP Address Setting Conguration
Installing the Content Server
The Content Server requires the IP Address
Settings to be configured before it can be
used. IP Address can be configured using
the LCD Panel – see the block diagram to the
right and the example below.
The front panel keys are used as follows:
About IP Address Setting IP Settings Menus Available
Menu title is shown in orange.
IP Settings
IP Assignment
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
IP Assignment
Address Type:
Select Type:
DHCP
Static
IP Address
<IP address>
Edit Address
000.000.000.000
Save Changes?
No
Yes
Subnet mask
<IP address>
Edit Subnet
000.000.000.000
Default Gateway
<IP address>
Edit Gateway
000.000.000.000
DNS (Preferred)
<IP address>
DNS Server
0.0.0.0
DNS (Alternate)
<IP address>
DNS Server
0.0.0.0
Save Changes?
No
Yes
Save Changes?
No
Yes
Save Changes?
No
Yes
Save Changes?
No
Yes
To Commands
Used to enter the edit mode and
confirm selection or entry.
Used to return to the previous menu
screen or exit the edit mode without
saving the latest entr y.
Used to select items in the menu, move
between values in a numerical address
and modify numerical values.
Tip! The IP address should be changed
from DHCP (default) to a static IP address
as soon as the Content Ser ver is in
production.
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
The IP Settings has six submenus. Use
the Arrow keys to locate IP Addr ess
IP Settings
IP Assignment
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
Example 2: Setting the IP Address Itself
Main Menu
IP Settings
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
Press Enter to produce the menu. The display
shows two lines at a time:
IP Address
010.047.005.282
Press Enter to edit the address.
The first digit will now blink.
Use the Arrow keys to scroll through the
numbers (0 –9) and press Enter when the
number requested appears. The next digit will
then star t to blink.
Repeat until the final digit has been set.
Press Enter to enter the submenu: Press Enter to bypass any digit not in need of
adjustment.
When all digits have been set pressing Enter will
produce the Save Changes menu.
Use Arrow keys to select applicable option.
Use Enter to exit the menu putting changes
into effect.This will take you back to the
IP Settings menu.
If you need to change other settings repeat the
procedure selecting the applicable IP Setting
submenu (e.g. Default Gateway) first.
Use Return to leave a menu undoing any changes.
This will also take you back to the IP Settings menu.
Selecting IP Settings > IP Addre ss
Examples on Front Panel Operation
Installing the Content Server
Use the Arrow
keys to scroll up
and down and
have the settings
shown displayed
one by one. The
menu title will be
retained.
The IP Settings has six submenus. Use the
Arrow keys to locate IP Assignm ent
IP Settings
IP Assignment
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
Example 1: Setting the IP Assignment
Main Menu
IP Settings
The upper line is the menu title (as shown
here) or a text describing a submenu or
the setting shown (as in the example to
the right). The settings available can be
displayed one by one (the upper line is
retained) by scrolling up and down.
Press Enter to produce the menu. The display
shows two lines at a time:
Use the Arrow keys to scroll down to Static.
Press Enter to put the change into effect and
proceed to specify the IP address.
Press Enter to enter the submenu:
Selecting IP Settings > IP Addre ss
Select Type:
DHCP
Static
Set the IP Address to Static!
We strongly recommend that you change the
IP address from DHCP to Static once the
Content Server is in production.
Use the examples on this page together with
the diagram on the previous page to set the IP
address.
To set the Subnet mask, Default gateway and
DNS IP addresses, follow the steps described
in Example 2 : Setting the IP address.
Page 19
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Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Quick Setup
The Quick Setup section will help you get your Content Server online
and operational quickly. It provides a step-by-step guide to the basic
H.323 services setup via the Content Server web interface as well as
a description of the optional QuickTime installation. The latter should
be installed only if strictly needed and we ask you to take care so
that you install the correct version. Please note that as a security
precaution, you should change the administrative password at setup
time and before the Content Server is used in production.
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
Page 20
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TANDBERG CONTENT SERVER
USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Basic H.323 Services Setup via Content Server Interface – Step 1
Initial Setup
Quick Setup
About Basic H.323 Services
A quick basic setup of your TANDBERG
Content Server includes:
Setting up H.323 services via the Content
Server interface
Making a test call recording
Changing the administrator password and
setting up server date and time on the
Windows Server.
In addition there is an optional QuickTime
Installation available. This installation is only
needed if you require calls to be recorded and
streamed in the QuickTime® format.
1.
2.
3.
Start a Web browser and enter the IP
address of the Content Server. You
can use either http or https, with
https recommended for administrative
access.
When prompted for login, enter the
username administrator and
password.
Go to Conference Setup> Recording
Alias Options. Edit the E.164 aliases
and H323 IDs for the default Recording
Aliases and save.
Go to the Administrator Settings > Site
Settings to set the System Name and
E.164 alias for the Content Server.
If required, set Gatekeeper registra-
tion to Enabled, select Gatekeeper
Discovery method (Auto or Manual)
and set the Gatekeeper IP address.
You can choose to register the Content
Server as a Terminal or a Gateway. If you
select Gateway registration, you will
need to enter H.323 and E.164 Gateway
prefixes.
Save the Site Settings. You may refresh
the browser page to check if gatekeeper
registration has been successful.
For more on setting the administrative
properties and user configuration, see
the Administrator Settings section.
The default local administrator account
should be used for administrative
functions such as system upgrades
and updates and when using Remote Desktop
access to the Content Server. It is therefore
very important to change your password as
described in the Windows Server Setup section.
If you will be recording calls in two
formats only – Windows Media and
Real Media formats, you do NOT need
to install QuickTime on the server.
!
You can register the Content Server with
either Gatekeeper or Border Controller.
For simplicity in this User guide we’ll use
‘gatekeeper’ to refer to either device.
Make sure that the E.164 aliases and
H.323 IDs are valid for your Gatekeeper or Border Controller.
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USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Basic H.323 Services Setup via Content Server Interface – Step 2
Call Recording Test
Quick Setup
About Basic H.323 Services
A quick basic setup of your TANDBERG
Content Server includes:
Setting up H.323 services via the Content
Server interface (described on the
previous page)
Making a test call recording
Changing the administrator password and
setting up server date and time on the
Windows Server (described on the next
page).
In addition there is an optional QuickTime
Installation available. This installation is only
needed if you require calls to be recorded and
streamed in the QuickTime® format.
1.
2.
3.
If you have logged out, log back in to the
Content Server web interface via http or
https://<ContentServerIPaddress>.
Go to Conference Setup > Create
Conference.
Select a default Recording Alias, type the
address of the endpoint you want to call
and click on Place Call. Alternatively, you
can dial one of the Recording Aliases’
E.164 alias or H.323 ID from your
endpoint.
To read more on Recording Aliases,
see Recording Aliases
If the recording template you have
selected for your alias has a live
stream output, you can watch the
streaming call in Live Conferences.
Please note that by default, the
Content Server has live streaming
enabled for templates using Windows
Media only. QuickTime Player has to
be installed on the Content Server
before the QuickTime format can be
used. Templates using Real Media and
QuickTime will display ‘Recording in
progress’in Live Conferences view and
can only be viewed on demand, unless
you configure templates to use external
streaming servers.
You can end the call from the Edit link in
Live Conferences, or from the endpoint
you dialled.
If the recording template you have
selected for your alias has on demand
output, you can watch the on demand
recording in Recorded Conferences.
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USER GUIDE
Table of
Contents
What’s New in
this Version?
Trademark/
Licenses
Safety/
Environmental
Introduction Installation Quick Setup Operation
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Basic H.323 Services Setup via Content Server Interface – Step 3
Quick Setup
About Basic H.323 Services
A quick basic setup of your TANDBERG
Content Server includes:
Setting up H.323 services via the Content
Server interface (described two pages
back)
Making a test call recording (described on
the previous page)
Changing the administrator password and
setting up server date and time on the
Windows Server.
In addition there is an optional QuickTime
Installation available. This installation is only
needed if you require calls to be recorded and
streamed in the QuickTime® format.
1.
2.
3.
Once the initial setup has been completed (previous page),
log in to the Web User Interface for Microsoft Windows Server
administration, https://<ContentServerIPaddress>:8098/,
and use the Set Administrative Password tool to change your
administrative password.
Go to Maintenance > Date/Time to update Date and Time
settings on the server.
Web Server Setup
To read more on how to set the
administrative properties and user
configuration, see the Administrator
Settings section.
You may wish to record your new
administrative password in a safe location.
Please note that you should not change the
default administrator account name.
It is also strongly recommended at
setup time that you change the default
database System Administrator (sa)
account password, and set new
passwords for the Content Library and Content
Engine database account passwords. Please
refer to the Account Security chapter of this
manual for details.
Recommended Next Steps
Register your Content Server using the Registration Card or via the web
at www.tandberg.net/register
Apply the most recent security updates for the Content Server
Decide what your Content Server settings will be in the following areas:
Authentication:
Use Local machine users, or
use LDAP/Active Directory users and groups (recommended).
Manual dial or TMS:
Use in stand -alone mode with ad hoc dialling
Use with TMS 11.6 for scheduled calls.
Review recording template settings
1.
2.
3.
•
a.
b.
•
a.
b.
•
Optional – configure special case streaming resources:
Enable multicast
Configure templates in Template Editor for use with external
streaming servers.
Optional – add new Categories
Configure Recording aliases
Review por ts used by the Content Server and adjust your firewall
settings if required.
•
a.
b.
•
•
•
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Optional Installation – Only If Strictly Needed!
Optional QuickTime Installation is only
needed if you require calls to be recorded and
streamed in the QuickTime® format.
If you will be recording calls in two formats
only – Windows Media and Real Media
formats, you do NOT need to install QuickTime
on the server.
QuickTime can be installed and enabled
on the Content Server at any time, so you
can defer this installation until (and if) it is
required.
The Content Server ships with QuickTime
support turned of f by default. Do not enable
the QuickTime codec in the Codec Support
settings unless QuickTime has been manually
installed on the Content Server.
Due to an incompatibility between QuickTime
Player versions 7.1 or higher and a critical
Windows Server security update (MS06-015),
only QuickTime Player version 7.0.4.0 should
be installed on the Content Server.
At the time of publishing this user guide,
the standalone installer for this version was
available from http://www.apple.com/
Select QuickTime Templates for use
with your Recording Aliases to take
advantage of the QuickTime output
functionality and record your content for on
demand QuickTime playback.
ExamplE:
Select QuickTime 2xStreams High with Dual - QTDblHighDual.xml * from the drop-down menu in
the Settings section of Recording Alias Options for
a Transcoding template. Click Save.
Select QuickTime Archiving Single Stream
QT-MOVStd.xml* from the drop-down menu in
Settings section of Recording Alias Options for
an Archiving template. Click Save.
Optional QuickTime Installation
Quick Setup
Remote desktop to the IP address of
the Content Server.
Log in as an administrator.
Use a Web Browser to navigate to the
following download site to download
Apple QuickTime player version 7.0.4.0:
http://www.apple.com/support/
downloads/quicktime704.html.
Due to the enhanced security
configuration enabled for the Internet
Explorer browser on the Content Server,
you will be required to add this web page
to the server’s trusted sites (deselect
the Require Server verification https
for all sites in this zone checkbox). An
alternative would be to download the
QuickTime installer to your desktop
machine and then copy it to the server’s
Remote Desktop.
Run the QuickTimeInstaller.exe file.
Click on Finish when the installation has
been completed.
Follow the installation prompts.
Log off to terminate the remote desktop
connection.
Log in to the Content Server web interface
as an administrator.
In Administrator Tools
> Site Settings, enable
QuickTime in the Site
Codec Support section
and click Save.
Install Only If Strictly Needed!
!
!
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Operation
The Operation section contains important information about
product registration and security updates. Procedures for
restarting, shutting down and restoring the Content Server to
factory settings are also explained in this section.
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
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Product Registration
You need to register the product if you would like to receive an
email from TANDBERG Constant Care Services when Content
Server updates to the TANDBERG Content Server become
available.
You can register using the Registration Card provided with your
Content Server or via the web at
www.tandberg.net/register.
You can also check the following ftp site for all available
downloads:
http://ftp.tandberg.net/pub/software/content_server/
Security Updates
All relevant security updates for the TANDBERG Content Server
are available from the following ftp site: http://ftp.tandberg.
net/pub/software/content_server/security_updates/.
IT IS IMPORTANT THAT YOU DOWNLOAD AND INSTALL THE
MOST RECENT SECURITY UPDATE FOR EACH YEAR FROM THE
TANDBERG FTP SITE BEFORE USING THIS PRODUCT. YOU
SHOULD ALSO CHECK THIS SITE REGULARLY TO SEE IF NEW
SECURITY UPDATES ARE AVAILABLE. ALL SECURITY UPDATES
RELEVANT TO THE CONTENT SERVER ARE CUMULATIVE
THROUGHOUT THE CALENDAR YEAR.
Product Registration & Security Updates
Basic Operating Principles
Installing Software Upgrades and Security Updates
Content Server sof tware upgrades and security updates need
to be installed using Remote Desktop access.
Remote Desk top access is also used for:
Installing QuickTime
Configuring the TCS Database Backup tool
Using the TCS NAS Wizard.
•
•
•
Using Remote Desktop
Open the Remote Desktop Utility on your PC
(Start>Programs> Accessories>Communications>Remote Desktop Connection).
Provide the local administrator username
and password.
If you want to copy security updates
or software upgrade files from your
PC to the TCS desktop, click on
Options>LocalResources and select
Disk Drives, then click on Connect.
Once you are logged in, you can gain access to security updates or software upgrade files on
your local PC by expanding My Computer. Note that mapped drives correspond to the drives
on your PC.
Once you have finished the necessary installations, restart the Content Server if prompted to
do so. Other wise, terminate your Remote Desktop session by logging off. Please note that if
you choose Shut down, it will shut down the Content Server!
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The Content Server will always be turned on and be
available to record conference calls.
The physical unit should not be accessible to users.
If the system does not respond:
Check the LCD panel to determine if the unit is
switched on and ‘live’
Make sure that the Content Server is switched on by
using the On/Off switch located at the rear of the unit
Restart the Content Server using the LCD panel.
or,
Restart the TCS ser vice on the Content Server (this
will only affect the calls which are live at the time of
the restart, but will not affect any users accessing
recorded content on the server).
•
•
•
•
No System Response?
Do Not Shutdown or Restart While Calls Are In Progress!
We do not recommend to shutdown or restart the Content Server while calls are in progress. If the
Content Server is in a call and the server is restarted or shut down, calls in progress will fail and
will not be recorded.
The LCD panel display indicates the current status of the Content Server.
<IP Address>
NOT IN CALL
<IP Address>
IN CALL
LCD panel display when a call is currently in progress.
LCD panel display when no calls are currently in progress.
Restarting the Content Server
Press Enter to display the Ma in Men u screen
From the Ma in Men u screen, use the Up or Down arrow
to select C om ma nds
Press Enter to confirm your selection
From the Co mman ds menu, use the Up or Down arrow
to select Re start and press Enter
You will be asked to confirm this action on the following
screen. At the Restar t? prompt, use the Up or Down
arrow to select Yes and press Enter to confirm.
For an overview of the Command Menu Structure – see
below left.
1.
2.
3.
4.
5.
Shutting Down the Content Server
Press Enter to display the Ma in Men u screen
From the Ma in Men u screen, use the Up or Down arrow to select
Com mands
Press Enter to confirm your selection
From the Co mman ds menu, use the Up or Down arrow to select
Shut dow n and press Enter
You will be asked to confirm this action on the following screen. At the
Shut dow n? prompt, use the Up or Down arrow to select Yes and
press Enter to confirm.
For an overview of the Command Menu Structure – see below left.
1.
2.
3.
4.
5.
There is currently no indication on the LCD panel to tell the
administrator that the machine has shut down and that it is safe
to turn off the server. Typically the server is in a state that it is
safe to shutdown within a few minutes.
Command Menu Structure
Restoring Factory
Settings is described on
the next page.
IP Settings
are treated in
Installation.
IP Settings
Commands
Restart?
No
Yes
Shutdown?
No
Yes
- Restore Factory Full Restore
Config Restore
Full Restore?
No
Yes
Config Restore?
No
Yes
How to use the front panel keys is explained on the
next page.
For details on how to restart the TCS service
without restarting the Content Server, see the
Administrator Settings section.
!
Shutdown and Restart
Basic Operating Principles
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About Restoring to Factory Settings
Restoring to Factory Settings
The administrator can restore the Content
Server to factory settings partially or fully via
the LCD panel.
A partial restore to factory settings – Config
Restore - restores the factory configuration
files and templates, but does NOT affect the
content stored on the server.
A full restore to factory settings – Full Restore
– removes content and deletes all media files
in addition to restoring the factory configuration files and templates.
Restoring to factory command in v.2.0
will restore the Content Server to v.2.0
defaults, but it will also remove any
configurations specific to v.1.x, if the Content
Server has been upgraded to v2.0 from v1.x!
Config Restore
Deletes all user-created Recording Aliases, Call
Configuration files and Recording Templates
and restores them to v.2.0 defaults.
Full Restore
Deletes all user-created Recording Aliases, Call
Configuration files, Categories and Recording
Templates and restores them to v.2.0 defaults.
Deletes all conferences and media files
Deletes all server logs
If data location has been changed to an ex-
ternal storage location (NAS), a full restore
will change the default storage location
back to the Content Ser ver.
•
•
•
Restoring to Factory Settings
Command Menu Structure
IP Settings
Commands
Restart?
No
Yes
Shutdown?
No
Yes
- Restore Factory Full Restore
Config Restore
Full Restore?
No
Yes
Config Restore?
No
Yes
Restart and Shutdown
are described on the
previous page.
IP Settings are
described in
Installation.
Press Enter to display the Main Men u
screen.
From the Main Men u screen, use
the Up or Down arrow to select
Com mands.
Press Enter to confirm your selection.
From the Com ma nds menu, use the
Up or Down arrow to select Restor e
Factory and press Enter.
From the Restore Factor y menu, use the Up or Down arrow to select Full Restore
or Config Rest ore and press Enter.
Used to enter the edit
mode and confirm
selection or entry.
Used to return to the
previous menu screen
or exit the edit mode
without saving the latest entry.
Used to select items
in the menu, move
between values in a
numerical address
and modify numerical
values.
For an example of this, turn to
IP Address Setting Configuration
in the Installation section.
Basic Operating Principles
!
Front Panel Keys
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Administrator Settings
Read the Administrator Settings section to familiarize yourself
with the administrative menu functions important for the correct
configuration and functioning of the Content Server. This section
explains the Site Settings, User and Category management. It allows
you to edit and create recording and call configuration templates
which determine the output of your recordings. The Administrator
Settings menu gives you access to view Server logs, view and add
option keys, and view the storage location of your media. You can
also access the Windows Server administration page and change your
database account security passwords.
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
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Use a web browser to log in to the
Content Server interface via http or
https://<ContentServerIPaddress>.
Viewing Administrator Settings
The administrator needs to review the
Administrator Settings and configure the
settings based on the requirements of the
installation site.
Configuration settings can be made via the
Administrator Settings menu.
Factory default username is administrator
and factory default password is TANDBERG.
It is strongly recommended that you change
the administrative password at setup time and
before the Server is used for production.
About Administrator Settings Logging In to View the Adminstrator Options
Click on Login.
Enter your administrator username and
password.
Once successfully logged in, the screen will display your display name and username at the
bottom left of the screen, with menu items now available according to your login privileges.
Click on Administrator Settings to display the options available. These are described on the
following pages.
Site Sett ings
User Manag ement
Template Editor
Call Conf iguration Editor
Categor y Management
Server Lo gs
Alterna te Storage
Cluster Set tings
Softw are Upgrade
Account S ecurity
Windows Se rver
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Site Settings
Administrator Settings > Site Settings
Administrators need to review configuration
information in the Site Settings menu to
ensure that the system is configured properly
for their installation site.
All changes made in the Site Settings page
need to be confirmed by clicking the Save
button at the top or bottom of the page.
Clicking the Reset button restores the values
on the screen to the last saved values. Use
Reset if the field values on the screen have
been changed but not yet saved.
Site Settings contain:
Content Server Properties
Advanced H.323 Settings
Gatekeeper
Site Codec Support
Authentication
API
User Properties
Default Recording Aliases.
These are described on the following pages.
•
•
•
•
•
•
•
•
About Site Settings The Site Settings Page
If there are no live calls on the TANDBERG Content Server, clicking
the Restart Service button will result in the following message being
displayed:
Are you sure you want to restart the Content Server Service?
If the TANDBERG Content Service is recording calls at the time, the Site
Setting interface will indicate this and all Site Settings will be disabled
except for the Restart Service button.
If you click on the Restar t Service button while lines are in calls, the
following message will be displayed:
Are you sure you want to restart the Content Server Service? Content
Server is currently in a call.
If the Content Server is in a call, the
Administrator is unable to edit the
current Site Settings. The Site Settings
page will contain the text:
Cannot edit Site Settings – Content Server is
currently in a call.
!
Fields with an orange asterisk next to
them require you to restart the service
in order for them to become effective if
they have been changed.
The + indicates that this topic is
expandable in the usual way. Once
expanded, the sign changes to – to show
that the topic can be collapsed again.
Restart Service
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Restart Service. Restart Service will terminate calls that are currently live (that is, the
calls will be ended and conferences will not be available for on demand playback).
Before restarting the Service, check if there are live conferences in progress in the
Live Conferences page or check the call status on the LCD panel of the unit. The Site
Settings page will also display a warning if calls are in progress. If you click on the
Restart Service button while calls are in progress, you will be asked to confirm if you
want to go ahead with the Restart.
Fields with an orange asterisk next to them require
you to restart the service in order for them to become
effective if they have been changed.
Content Server Properties
Administrator Settings > Site Settings
System Name. System Name. Other sys-
tems can call the Content Server using
the System Name, if the Content Server
is registered to the gatekeeper. The
Recording Alias specified in the Default
System Alias will be used for the call.
Other systems can also dial in using the
Content Server’s IP address (in this case,
the Content Server does not need to be
registered to the gatekeeper).
Content Library Host Name. The default
for the Content Server installation is
(local). It is recommended to leave the
Content Library Host Name in the Site
Settings as (local), unless instructed
otherwise by TANDBERG support.
H.323 Listen Port. Standard
videoconferencing port. Users only
need to change this setting if the local
videoconferencing port at customer site
is set to a different port.
H.323 Address. The default for the
Content Server installation is (local).
It is recommended to leave the H.323
address in the Site Settings as (local),
unless instructed otherwise by TANDBERG
support.
E.164 Alias. Other systems can call the
Content Server using the E.164 Alias, if
the Content Server is registered to the
gatekeeper. The Recording Alias specified
in the Default Recording Aliases will be
used for the call.
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NAT Address. The NAT address must be
the global, external address to a router
with NAT support. In the router, the
following ports must be routed to the
system’s IP address:
Port 1720
Port 2326 –2365
The port range specified by the Port
Range field
Please contact your TANDBERG
representative or authorized reseller for
more information.
Use Static Ports is disabled by default.
This means that the system will
dynamically allocate which ports to use
when opening a TCP/UDP connection.
Static ports can be enabled by selecting
the checkbox and specifying the required
range of ports.
Advanced H.323 Settings
Administrator Settings > Site Settings
Port Range. 3230 to 3250 is the
standard firewall port range. It needs
to be configured according to your local
firewall settings.
NAT. Network Address Translation is used
when the Server is connected to a router
with NAT support. The default setting for
NAT is OFF.
If NAT is ON, the system will signal the
configured NAT address in place of its own
IP address within Q.931 and H.245.
If NAT is set to AUTO, the system will try
to determine whether the NAT address
or the real IP address should be used for
signaling. This is done to make it possible
to make calls to endpoints on the LAN as
well as WAN.
Fields with an orange asterisk next to them require
you to restart the service in order for them to become
effective if they have been changed.
Restart Service. Restart Service will terminate calls that are currently live (that is, the
calls will be ended and conferences will not be available for on demand playback).
Before restarting the Service, check if there are live conferences in progress in the
Live Conferences page or check the call status on the LCD panel of the unit. The Site
Settings page will also display a warning if calls are in progress. If you click on the
Restart Service button while calls are in progress, you will be asked to confirm if you
want to go ahead with the Restart.
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Fields with an orange asterisk next to
them require you to restart the service
in order for them to become effective if
they have been changed.
Gatekeeper
Administrator Settings > Site Settings
E.164 Gateway Prefix. Alias prefix if
registered as a Gateway.
Current Status. Displays the status
of Content Server registration with the
gatekeeper. (Registered or not registered).
Enabled. Choose Enabled to attempt
registration with the Gatekeeper.
Gatekeeper Discovery. Gatekeeper
Discovery configuration can be set to
MANUAL or AUTO.
Manual – The system will use a specific
gatekeeper identified by Gatekeeper IP
address.
Auto – The system will automatically try
to register on any available gatekeeper.
If a gatekeeper responds to the request
sent from the codec within 30 seconds
this specific gatekeeper will be used.
This requires auto discovery on the
gatekeeper as well. If no gatekeeper
responds, the system will not use a
gatekeeper for making H.323 calls and
hence an IP address must be specified
IP Address. This gatekeeper IP-address
will be used if you specify Gatekeeper
Discovery: Manual.
Port. This port setting should not be
changed unless the local network
configuration specifies a different port.
Registration. Choose to register the Content
Server as a Terminal or as a Gateway.
H.323 Gateway Prefix. Alias prefix if
registered as a Gateway.
Restart Service. Restart Service will terminate calls that are currently live (that is, the
calls will be ended and conferences will not be available for on demand playback).
Before restarting the Service, check if there are live conferences in progress in the
Live Conferences page or check the call status on the LCD panel of the unit. The Site
Settings page will also display a warning if calls are in progress. If you click on the
Restart Service button while calls are in progress, you will be asked to confirm if you
want to go ahead with the Restart.
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Site Codec Support
Administrator Settings > Site Settings
Default Site Codec Support Settings:
Windows Media - enabled by default
for live and on demand streaming
Real Media - enabled by default for
on demand streaming. An external
streaming server is required for live
streaming
QuickTime – disabled by default.
You should only enable QuickTime
after manually installing the
recommended version of QuickTime
on the Content Server (see the
section on QuickTime installation
for more details). On demand
streaming will then be available, but
an external streaming server will be
required for live streaming.
Administrators can disable or enable
individual codecs to suit their
installation requirements. Disabling
codec support sitewide in this menu will
affect template selections in Recording
Aliases. For example, if the Real Media
codec is disabled, users will not be
able to select any templates for their
Recording Alias which use only this
codec for recording. If disabling Site
Codecs, it is advisable that Recording
Aliases are checked and templates
changed accordingly.
•
•
•
If the Enable stream redirect
option is selected, the standard
Windows Media stream URL
will be wrapped in an asx file and then
passed as the new media path URL.
This option is only recommended when
using the Content Server in combination
with a CDN solution that supports asx
file rewriting.
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Authentication (I)
Administrator Settings > Site Settings
Authentication. Choose the Authentication
method for the Content Server.
Choose Local. If you select Local
authentication, only users with valid local
accounts who have been added through
the User Management page will be able to
log in. Local groups are not supported.
Choose Domain. If you select Domain
authentication, the Content Server must
be added to the domain, and details of the
LDAP server used for authentication must
be filled out in the fields below. Please
see below for more notes on Domain
authentication.
Choose LDAP. If you select LDAP
authentication, details of the LDAP server
used for authentication must be filled out
in the fields below.
Please see below for more notes on LDAP
authentication.
Server Name. Enter the DNS name or IP
address of your LDAP server. Only Microsoft
Active Directory Server is supported for 2.0
and 2.x versions of the Content Server.
Server Port. e.g. 389
Both LDAP and Domain authentication methods
require the details of a Microsoft Active Directory
Server to be entered in the Authentication section. At
this time, only Microsoft Active Director y Server is supported
by the TANDBERG Content Ser ver.
Clicking on the Save button will perform a check of the LDAP
server settings as the Content Server attempts to bind to the
LDAP server. Changes to Site Settings will not be saved if the
LDAP settings entered are incorrect.
Domain Authentication
Domain authentication can only be used if the Content Server
has been added to the domain. If you add the Content Server
to an existing domain, you need to define a separate security
policy for the server, otherwise the existing security policies
may prevent the server from functioning correctly. Please
contact your authorized TANDBERG reseller or partner for
details of the recommended security policy settings.
Under Domain authentication, users with domain accounts
and local users are able to log in. The local administrator
account can be used to administer the server, or some
domain users can be given administrative privileges.
LDAP Authentication
LDAP authentication does not require the Content Server to
be added to a domain.
Before changing authentication from local to LDAP, the
local administrator must add at least one LDAP user with
administrative privileges to the Content Server. To do this,
go to User Management > Add Users and enter at least one
valid username in the Add Administrators section.
Under LDAP authentication local users cannot log in using the
standard login method. However, the local administrator can
log in by adding the following string: &rescue=true to the
end of the Content Server URL of the browser:
Example:
http://<ContentServerIPaddress>/tcs/
?page=login&rescue=true
Hit the Enter key on your keyboard and log in with the local
administrator account in the resulting pop -up window.
While it is possible for the local administrator to login using
this method, it is more convenient to give an LDAP user
account administrative privileges.
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User DN. This is the LDAP identifier of the account in your domain
which the Content Server will use to identify the user who is trying
to log in. This account must have read membership privileges, that
is, privileges to retrieve users’ ‘memberOf’ attributes from Active
Directory using LDAP. You can use an existing account or create a
new special account with those privileges. This account does not
need to be inside the search tree specified in Base DN.
The User DN (Distinguished name) is a unique name for this account.
It consists of:
CN (Common Name) of the special account
OU (Organizational Unit)
DC (Domain Object Class)
User DN examples: CN=user_account,OU=employees,DC=company,
DC=com CN=user_account,OU=marketing,DC=company,DC=com
Please note that DNs can have many more than four parts.
•
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•
Base DN. This is the search base which
the Content Server uses to search for user
records. The Content Server will search the
object specified by the Base DN and any
objects beneath it.
The Base DN (Distinguished name) is a unique
name for this container. It consists of OU, CN,
and DN components.
Base DN examples: OU=employees,DC=com
pany,DC=com OU=marketing,OU=employees,
DC=company,DC=com
In the examples above, OU ‘marketing’ is
contained within the OU ‘employees’, so
OU=employees,DC=company,DC=com
will identify all employees of the company
including the Marketing department, and
OU=marketing,OU=employees,DC=company,
DC=com will identify users from the Marketing
department only.
Confirm Password. Enter the password again to verify that it
was entered correctly.
Password. Enter the password for the account identified
above.
Authentication (II)
Administrator Settings > Site Settings
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The API is enabled by default and must
stay enabled in the following cases:
If integration with TMS is required
If the Content Server will be added
to a Cluster. In this case the API
password must be the same on all
Content Servers being added to the
cluster
If the API is used for customized
integration with other systems. Refer
to the TANDBERG Content Ser ver
API Documentation for details of
available API calls.
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API
Administrator Settings > Site Settings
The default API password at install is TANDBERG. It is strongly
recommended that you change
this password if you want the
API to remain enabled. If you clear the
password and the password field is
empty, API clients will not receive an
authentication challenge.
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User Properties
Administrator Settings > Site Settings
Choose this option to allow guest
access to the Content Server. When
Guest Access is allowed, users do
not have to authenticate to view
conferences. Anyone can view all
conferences that have Allow access
to all users checkbox selected in
Conference permissions.
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Default Recording Aliases
Administrator Settings > Site Settings
For more information on this
– see Recording Aliases.
Default System Alias. If the System
E.164 Alias, System Name or Content
Server IP Address is called from an
Endpoint, the Recording Alias specified
here will be used for recording and/or
streaming the call.
The Recording Alias determines:
The call type – Transcoding or
Archiving
The call settings, based on the call
configuration specified in the alias
The outputs, based on the recording
template specified in the alias
Access to the live and recorded
conference
Conference password (optional)
All Conference Metadata, such as
Conference Name, Description,
Speaker, Location, Copyright and
Category specified in the Alias will
be automatically applied to the
conference and can be edited before
the call is placed and also after the
call has finished.
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What Is a Recording Alias?
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User Management
Administrator Settings
By clicking on Username, Display
Name, and User Role you may change
the sorting order.
About User Management
The User Manager Page
Select users to be deleted. Use the
checkbox above the column to select
all users.
Click here to delete the users selected.
Click here to add new users. Details
on this can be found on the next page.
There may be too many users to be
displayed on a single page with the selected
number of users displayed per page. Go to
the other pages here.
Set how many users to display per
page. Select between 10, 20, 50,
100.
The User Management menu is used to add new users, change
user privileges and delete users.
GUEST ACCESS
The Content Server supports guest access to view conferences. If
you want guest users to view conferences without having to log in to
the Content Server:
Select Allow Guest Access checkbox in Site Settings, and
Select Allow access to all users checkbox in Conference
permissions for all or some conferences.
With guest access, users only need to enter the Content Server IP
address in their browser and they do not have to authenticate at all
to view those conferences. In this case, you only need to add users
who will have to authenticate (log in) to get special privileges, such
as Administrators and Owners.
AUTHENTICATED ACCESS
The Content Server also supports authenticated access to
view conferences. If you want only authenticated users to view
conferences, make sure that the Allow Guest Access checkbox is
deselected in Site Settings . In this case, you have to add all users
who need access to view, edit or administer content (through the
Add Users page). If you select Allow access to all users checkbox
in Conference permissions, those conferences will be available for
viewing by all authenticated users.
AUTHENTICATED AND GUEST ACCESS
It is also possible to have a mixture of guest and authenticated
access for viewing conferences. If you want some conferences
to be available to everybody, and other conferences restricted to
authenticated users:
Select Allow Guest Access checkbox in Site Settings,
and
Select Allow access to all users checkbox in
Conference permissions for conferences you want
guests to see
Add users and/or groups who need to login to the
Content Server (through the Add Users page) and then
enter user- or group names in Conference permissions
for conferences that only those authenticated users
should be able to view.
Depending on the authentication method chosen in Site Settings,
administrators can add local users (who have been created on the
local computer) or users (or groups) authenticated via LDAP.
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The User Manager Page when Add Users Has Been Selected
Adding Users
Administrator Settings > User Management
Use this page to add users to the
system.
Users need to be added to the user
database on the Content Server in
order to log in. To add users enter
one username per line, or usernames separated by a semicolon
(see examples on the next page).
To ensure users have the right
privileges, enter usernames in the
correct text field:
Users entered in the Add
Administrators text field will have
Administrative privileges
Users entered in the Add Owners
text field will be able to make calls
from the Content Server interface,
edit Personal Recording Aliases that
they own and edit conferences they
have recorded with a Recording Alias
which gives them Editor privileges
Users entered in the Add Users text
field will be able to view conferences
they have access to (these users
will only see the View Conferences
menu).
•
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•
About Adding Users
Usernames are not checked
when they are entered on this
page – you need to ensure
that user details are correct,
otherwise users will not be able to log in!
Click here to add users to the database
after you have entered the new users.
Click here to return to the User
Management Main Page undoing any
changes made.
More on Adding Users can
be found on the next page.
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More On Adding Users
If Local authentication is selected in Site Settings, local users
can log in to the Content Server.
Firstly, you need to ensure that local user accounts have been
created on the Content Server. You can create local user
accounts from the Windows Server administration site in the
Administrator Settings menu.
These users then need to be added to the Content Server
database by entering their usernames on the Add Users page.
Please note that adding local groups is not suppor ted.
Local usernames must be entered in this format:
MACHINENAME\user.name:Display Name(optional)
Adding Users Under Local Authentication
Administrator Settings > User Management
Groups always need to be added manually through the Add
Users page.
LDAP/Active Directory groups must be entered in this format:
@group.name
Please note that although a group is added in this format,
@group.name, both the group name and its base DN are
displayed in the User Management page.
When adding a group, all members of that group will be
automatically added to the Content Server on login with
the privileges you assigned to the group, if Domain or LDAP
authentication is selected in Site Settings, and regardless of
whether or not Allow Guest Access is selected in Site Settings.
If you add a group with Owner privileges, as members of that
group log in to the Content Server, their accounts will be
automatically created. The User Role next to their username in
the User Management page will appear to be User, but they will
have Owner privileges inherited from their group membership.
If you want all members of the group to be Users or Owners,
but some members of the group need administrative privileges,
you can change the User Role for these members to Admin. The
highest user role will be applied.
All users with valid accounts on the Domain or LDAP server will
be added automatically upon login if:
Domain or LDAP authentication is selected in Site Settings
and
Allow Guest Access is deselected in Site Settings.
Users added automatically will only have privileges to view
conferences they are authorized to view (their User Role will
be User). Administrators can give users special privileges by
changing their role to Owner or Administrator).
•
•
Adding Users Automatically
Adding Groups
When Domain or LDAP authentication is selected in Site
Settings, LDAP/Active Directory users or groups can log in to
the Content Server.
LDAP/Active Director y users need to be added manually
through the Add Users page before they can log in if:
Domain or LDAP authentication is selected in Site Settings,
and
Allow Guest Access is selected in Site Settings.
LDAP/Active Directory users must be entered in this format:
user.name:Display Name(optional)
•
•
Adding Users Manually
Adding Users or Groups Under Domain or LDAP Authentication
Adding Users Correctly
Users need to be added to the user
database on the Content Server in
order to log in. To add users. enter
one username per line, or usernames
separated by a semicolon.
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Template Editor
Administrator Settings
The Template Editor Page
There may be too
many templates to
be displayed on a
single page given
the preset number
of templates displayed per page. Go
to the other pages
here.
Set how many
templates to
display per page.
Select between
10, 20, 50, 100.
The contents of a template determine how
a videoconference is streamed/recorded
by the TANDBERG Content Server.
Predefined system templates can not be
deleted from the interface, but they can
be duplicated and used as a basis for new
templates.
User-defined templates can be modified
and new templates can be created by
duplicating an existing system template
using the Template Editor and saving it
with a new name.
About Template Editing
Click on the New
button to create a
new template from
scratch, or select
from the list of predefined templates
by clicking on the
Duplicate link.
Options to think about for
using existing, or creating new
templates to produce the output
required:
Is a transcoding or archiving template
to be used?
What codecs or combinations of
codecs are needed? Windows Media,
Real Media or Quicktime?
Is the conference needed to be
streamed live or on demand or both?
What streaming rates are needed for
the outputs: 56K, 256K, 384K, etc?
Are the outputs video, audio or both?
With or without still images?
Does the presentation contain Dual
Stream Video and slides?
Is a Picture in Picture presentation
layout needed?
According to what answers are given to
the above options, a recording/streaming
template can be chosen from one of the
existing system templates, one of the
system templates can be duplicated and
used to create a new template, or a new
template can be created.
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•
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•
Predefined
templates must
be duplicated to
become editable.
This is indicated
by Duplicate next
to them. New
and duplicated
templates display
an Edit link next to
them.
By clicking on
Description, Filename,
and Recording Type
you may change the
sorting order in the
same way as with
Windows Explorer.
Select templates to
be deleted. Use the
check-box above the
column to select nonpredefined templates.
Predefined system
templates cannot
be deleted from the
interface.
Click here to delete
the templates
selected.
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Duplicating and Editing an Existing System Template
Administrator Settings > Template Editor
The Template Editing Page
About Duplicating and Editing
By clicking the Duplicate option for an
existing system template, the screen
will look similar to what is shown here.
A predefined system template cannot
be changed, but it can be used as a
base for creating another template.
Clicking on any of the
Writers or Outputs (
)
on the left hand side of
the screen will display the
related information on the
right hand side () of the
screen.
If changes are made to
the template and you
want to keep it, enter a
new Filename, alter the
Description to reflect the
new template contents and
then click the Save button.
Details on options available
when editing a template
can be found in the articles
discussing in Creating a New
Template.
Clicking the Return button
will not save changes
made since the last save
but go back to view the list
of templates.
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Clicking on any of the
Writers or Outputs (
)
on the left hand side of
the screen will display the
related information on the
right hand side () of the
screen.
If changes are made to
the template, click the
Save button to keep the
changes.
Editing an Existing Non-system Template
Administrator Settings > Template Editor
The Template Editing Page
By clicking the Edit option for an
existing non-system template, the
screen will look similar to what is shown
here.
About Editing Existing Templates
To overwrite the existing
template, edit the template
and its Description and
click Save.
If you want to create a copy
of the template, you need
to edit the Filename for
the template, then click
Save.
Details on options available
when editing a template
can be found in the articles
discussing in Creating a New
Template.
Clicking the Return button
will not save changes
made since the last save
but go back to view the list
of templates.
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The Create New Template Page
About New Templates
Creating a New Template
When you click on the New Template
button from the Template Editor screen
(see also the previous pages for more
on this) you will see a screen like the
one shown here.
Details on how to create a new template
are provided on the following pages.
Filename. Enter the name of this
template. (e.g. WMV9-Default.xml).
Description. Enter a meaningful
description for this template.
Template types. If you would like to
add outputs for transcoding calls, add
Windows Media, QuickTime or Real
Media.
If you would like to create a template
for archiving calls, add H.323. If the
H.323 writer is chosen, the other
options become unavailable.
Still image can be chosen for both
types of templates (see Still Image
writer section for details).
If changes are made to the template,
click the Save button to keep the
changes.
Click the Return button to not save
the changes but go back to view the
list of templates.
Administrator Settings > Template Editor
Templates are sor ted in the
interface by Description. If you
want your most frequently used
templates to be displayed at the top of
the list, enter an underscore as the first
character in your Description.
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The Windows Media Writer Information Page
About Writer Information
Up to three Writers are permitted for a
Windows Media template.
This means that three video streams
can be generated for this format.
Specifying Windows Media Writer Information
Administrator Settings > Template Editor
Source. Choose Normal video for
video or video with snapshots/slides.
Choose Extended (H.239) video if
you want a Dual Stream video from
an H.239 presentation.
If you select Picture in Picture as your
source, you will record your conference in the Picture in Picture format.
Normal video, Extended (H.239)
video and Picture in Picture choices
should have different typeface.
Profile filename. Select
the right profile for the
required type of output.
Profiles determine the type
of codec used for recording, the streaming bitrate,
video framerate and video
resolution.
Example: WM9_
384K(30fps).prx – this
profile will encode to a
Windows Media file using
Windows Media codec 9,
at 30 frames per second
and a bitrate suitable for a
384K Internet connection.
Streaming path. By default,
the streaming path in writer
information has the following
format: mms://(local)/
If this path is specified and
the writer has a Serverpush
or Network Output, the
conference will be streamed
live from the embedded
Windows Media Streaming
Server.
If you leave this field
blank, or the writer has
no Serverpush or Network
outputs, the conference will
not be streamed live.
On demand path. By default,
the on demand path in writer
information has the following
format: mms://(local)/
If this path is specified and the
writer has a File Output, the
conference will be recorded and
will be available for viewing on
demand.
If you leave this field blank, the
conference will not be viewable
on demand. However, it can still
be recorded if the writer has a
File Output specified.
On demand output. Choose
File output if you want to stream
recorded content on demand
from the Content Server. You
need to have added a File
Output to the Writer.
Choose Server Push Output if
you have configured an external
streaming server to archive the
live stream and wish to stream
this archived content on demand
from this external server.
PIP location. If you selected
Picture in Picture as Source,
you can select the location
of the Picture in Picture from
the drop down menu.
For each of the three Writers
you can specify File, Network
and/or Server Push outputs.
For details on this, see the
following pages.
Transcoding templates ready for
use with Windows Media Writer
can be found on the next page.
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Description Filename Recorded Output
Windows Media 9 2xStreams High with Dual WM-DblHighDual.xml
Two video streams from Main Source (at 256 and 512 K), one video
stream from a Dual Stream Source and screenshots from a Dual Stream
Source taken every 60 seconds (if Dual Stream Source available).
Windows Media 9 2xStreams Low with Dual WM-DblLowDual.xml
Two video streams from Main Source (at 56 and 384 K), one video
stream from a Dual Stream Source and screenshots from a Dual Stream
Source taken every 60 seconds (if Dual Stream Source available).
Windows Media 9 2xStreams Mid with Dual WM-DblMidDual.xml
Two video streams from Main Source (at 128 and 384 K), one video
stream from a Dual Stream Source and screenshots from a Dual Stream
Source taken every 60 seconds (if Dual Stream Source available).
Windows Media 9 Dual Stream Only No PiP WM-DualOnlyPiPVGA.xml
Single video stream at 512 K from a Dual Stream Source (if Dual
Stream Source available), displayed in a Picture in Picture layout
Windows Media 9 Dual Stream PiP Top Right WM-DualPiPVGA.xml
Single video stream at 384 K from a Dual Stream Source (if Dual
Stream Source available) with small inset video in top right from Main
Source, displayed in a Picture in Picture layout
Windows Media 9 Single Stream with Dual WM-StdDual.xml
One video stream at 384 K from Main Source and one video stream
from a Dual Stream Source (if Dual Stream Source available)
Windows Media 9 Single Stream without Dual WM-StdNoDual.xml A single video stream at 384 K from Main Source
Windows Media High Bitrate Audio with Duo Slides WM_AUDHigh.xml
An audio stream with screenshots from a Dual Stream Source taken
every 60 seconds (if Dual Stream Source available).
Windows Media Low Bitrate Audio and Duo Slides WM_AUDLow.xml
An audio stream with screenshots from a Dual Stream Source taken
every 60 seconds (if Dual Stream Source available).
WM9 TCS three format triple play WM-TripleDefault.xml
Two Windows Media video streams, two QuickTime and two Real Media
video streams, with the low-bitrate stream at 56K and the high-bitrate
stream at 384K. This template will ignore any codecs not selected in
Site Settings > Site Codec Support, and will only record in the supported formats. So, if only Windows Media codec is selected in Site
Codec Support, only Windows Media video streams will be recorded.
Zune Audio ZuneAudio.xml A Windows Media audio only file.
Zune Presentation ZunePresentation.xml A Windows Media video file from a Dual Stream Source (usually H.239).
Zune Presentation with PiP ZunePresentationPiP.xml
A Windows Media video file from a Dual Stream Source (usually
H.239) and a small inset picture from Main Source in the Picture in
Picture format.
Zune Video ZuneVideo.xml A Windows Media video file from Main Source.
The Transcoding Templates Available
About Transcoding Templates
Transcoding Templates
Administrator Settings > Template Editor > Windows Media Writer
The table shown here lists the default
Windows Media Writer transcoding
templates that come with the Content
Server.
Windows Media files created with the
system zune templates are only available for download to zune and will not
stream from the Content Server either
live or on-demand.
More information about support for
Microsoft zune™ can be found in Appendix 8
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In the Windows Media Writer Informa-
tion Page, click on File to produce the
File Output Information.
The File Output Information Settings
About File Output Information
File Output information specifies where
the file will be saved for on demand
viewing.
Specifying File Output Information
Administrator Settings > Template Editor > Windows Media Writer
Directory. For Windows Media,
the default Directory for files is
(medialocation)/media
Accessing these Settings
Editing the Title
Click on the Edit Title link to change
the name of the output. For example,
you can change it from File Output to
something more descriptive.
FTP. Select the FTP option if you
would like to upload files for on
demand streaming to an external
server. If this option is selected, you
also need to specify the following
settings: Ftp server name, Port,
Username, Password, Password
confirm, and Ftp directory.
Display is shown without () and
with () FTP selected.
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Specifying ServerPush Output Information
Administrator Settings > Template Editor > Windows Media Writer
In the Windows Media Writer Informa-
tion Page, click on ServerPush to pro-
duce the ServerPush Information.
The ServerPush Output Information Settings
About ServerPush Output Information
The ServerPush method, or pushing
the live stream to the Windows Media
streaming server is the default streaming option on the Content Server.
Server name. The default server name if you are
using the TANDBERG Content Server Windows Media
streaming server is (local).
For streaming off an ex ternal streaming server,
enter the server name or IP address of your external
Windows Media streaming server
Accessing these Settings
Port. The default port if you are using the
TANDBERG Content Server Windows Media
streaming server is 8080. For streaming off an
external streaming server, enter the port to be used
with your external Windows Media streaming server.
You may change the title by following instructions described for File Output.
Password confirm. Type the password again to confirm.
Username & Password. For streaming off an
external streaming server, enter the username &
password to be used for authentication with your
external Windows Media streaming server.
Publishing point copy. If you have set up a
publishing point on an external Windows Media
streaming server, you can copy the parameters for
your new publishing point
by specifying the Publishing point copy. If your
publishing point on the Windows Media streaming
server is called “my_publishing _point”, enter my_
publishing_point in the Publishing point copy field.
You also need to fill in the name of your multicast
template in this field for multicast content delivery.
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Specifying Network Output Information
Administrator Settings > Template Editor > Windows Media Writer
In the Windows Media Writer Informa-
tion Page, click on Network to produce
the Network Output Information.
The Network Output Information Settings
About Network Output Information
Network is used to add the network
sink or server pull functionality to the
Content Server. It can only be used for
Windows Media in situations where you
want the external ser ver to request the
stream.
A network publishing point has to
be created on the external Windows
Media ser ver to take advantage of this
functionality.
Enter the Content Server name and port
for Server Pull of the data.
Server name. Enter the IP address
of the Content Server or (local) will
be interpreted as IP that the Content
Server is using.
Accessing these Settings
Port. Select a port that is NOT being
used on the Content Ser ver (see
Appendix 5 for a list of ports used by
the Content Server)
The streaming path will be mms:\\
<server name>\<publishing point>,
where:
server name is the external Windows
Media ser ver name
publishing point is the publishing
point you have created on the
external Windows Media server.
•
•
You may change the title by
following instructions described
for File Output.
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The QuickTime Writer Information Page
About QuickTime Writer
QuickTime templates do not have
a default live streaming path or
ServerPush Output. Media is available
for on demand viewing only (Recording
in progress is displayed in the interface
during the live call). If you would like
your QuickTime content to be available
live, you need to configure ServerPush
Output and Streaming path for live
streaming with the Darwin streaming
server
Up to three writers are permitted for a
QuickTime template (this means that
three video streams are allowed to be
generated for this format).
Specifying QuickTime Writer Information
Administrator Settings > Template Editor
For each of the three Writers
you can specify File, Network
and/or Server Push outputs.
For details on this, see the
following pages.
Streaming path. The QuickTime format does not
allow for live streaming direct from the TANDBERG
Content Server.
The path for live streaming off an external Darwin
streaming server should be in this format:
rtsp://<servername>
On demand path. The on demand path in QuickTime
writer information should be in this format:
http://<servername>/tcs/data if the Content
Server is used for streaming
rtsp://<servername> if external Darwin
streaming server is used
•
•
PIP location. If you selected Picture in Picture as
Source, you can select the location of the Picture in
Picture from the drop down menu.
Source. Choose Normal video for video or video
with snapshots/slides.
Choose Extended (H.239) video if you want a Dual
Stream video from an H.239 presentation.
If you select Picture in Picture as your source, you
will record your conference in the Picture in Picture
format.
Normal video, Extended (H.239) video, and Picture
in Picture choices should have different typeface.
Profile Filename. Select the right profile for the
required type of output. Profiles determine the type
of codec used for recording, the streaming bitrate,
video framerate and video resolution.
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Description Filename Recorded Output
QuickTime 2xStreams High with Dual QT-DblHighDual.xml
Two video streams from Main Source (at 256 and 512 K), one
video stream from a Dual Stream Source and screenshots
from a Dual Stream Source taken every 60 seconds (if Dual
Stream Source available).
QuickTime 2xStreams Low with Dual QT-DblLowDual.xml
Two video streams from Main Source (at 56 and 384 K), one
video stream from a Dual Stream Source and screenshots
from a Dual Stream Source taken every 60 seconds (if Dual
Stream Source available).
QuickTime 2xStreams Mid with Dual QT-DblMidDual.xml
Two video streams from Main Source (at 128 and 384 K), one
video stream from a Dual Stream Source and screenshots
from a Dual Stream Source taken every 60 seconds (if Dual
Stream Source available).
QuickTime Dual Stream Only No PiP QT-DualOnlyPiPVGA.xml
Single video stream at 512 K from a Dual Stream Source (if
Dual Stream Source available), displayed in a Picture in Picture
layout
QuickTime Dual Stream PiP Top Right QT-DualPiPVGA.xml
Single video stream at 384 K from a Dual Stream Source (if
Dual Stream Source available) with small inset video in top
right from Main Source, displayed in a Picture in Picture layout
QuickTime Single Stream with Dual QT-StdDual.xml
One video stream at 384 K from Main Source and one video
stream from a Dual Stream Source (if Dual Stream Source
available)
QuickTime Single Stream without Dual QT-StdNoDual.xml A single video stream at 384 K from Main Source
The Transcoding Templates Available
About Transcoding Templates
Transcoding Templates
Administrator Settings > Template Editor > QuickTime Writer
The table shown here lists the default
QuickTime transcoding templates that
comes with the Content Server.
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Editing the Title
Click on the Edit Title link to change
the name of the output. For example,
you can change it from File Output to
something more descriptive.
The File Output Information Settings
In the QuickTime Writer Information
Page, click on File to produce the File
Output Information.
The File Output Information Settings
About File Output Information
File Output information specifies where
the file will be saved for on demand
viewing.
Specifying File Output Information
Administrator Settings > Template Editor > QuickTime Writer
Accessing these Settings
FTP. Select the FTP option if you
would like to upload files for on
demand streaming to an external
server. If this option is selected, you
also need to specify the following
settings: Ftp server name, Port,
Username, Password, Password
confirm, and Ftp directory.
Display is shown without () and
with () FTP selected.
Directory. (medialocation)/www/ is
the default director y for QuickTime
content if streamed on demand off
the Content Server.
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In the QuickTime Writer Information
Page,, click on ServerPush to produce
the ServerPush Information.
The ServerPush Information Settings
About ServerPush Information
By default, QuickTime templates do
not have Ser verPush Output specified.
The ServerPush method, or pushing
the live stream to a streaming server
can be configured by using an external
streaming server, for example a Darwin
Streaming Server.
Specifying ServerPush Information
Administrator Settings > Template Editor > QuickTime Writer
Accessing these Settings
You may change the title by
following instructions described
for File Output.
The path for live and on demand
streaming off an external Dar win
streaming server should be in
this format:
rtsp://<servername>
Server name. IP address of external
streaming server.
Audio port. Specify a port that is not
already being used.
Video port. Specify a port that is not
already being used.
Username, Password & Password
confirm. For streaming off an external
streaming server, enter the username &
password to be used for authentication
with your external streaming server.
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The Real Writer Information Page
About Real Writer
Real Media transcoding templates do
not have a default live streaming path or
ServerPush Output. Media are available
for on demand viewing only (Recording
in progress is displayed in the interface
during the live call). If you would like your
Real Media content to be available live,
refer to Live and on demand streaming
of Real Media content from an external
streaming server for information on how
to configure ServerPush Output and
Streaming path for live streaming.
Up to three writers are permitted for a
Real Media template (this means that
three video streams are allowed to be
generated for this format).
Specifying Real Writer Information
Administrator Settings > Template Editor
For each of the three Writers
you can specify File, Network
and/or Server Push outputs.
For details on this, see the
following pages.
The Real Media format does
not allow for live streaming
direct from the TANDBERG
Content Server.
!
Video width / Video height. Depending on the profile
used for the writer, for new templates you need to
specify the video height and width. As an example,
for 384 or 512K profiles, Video width should be 320
and Video height should be 240, for 256K profiles the
recommended Video width is 240 and Video height is
180. For 64 and 56K profiles the recommended Video
width is 160 and Video height is 120.
Streaming path. Real Media transcoding templates
do not have a default live streaming path but can
be configured to be streamed live of f an external
streaming server.
PIP location. If you selected Picture in Picture as
Source, you can select the location of the Picture in
Picture from the drop down menu.
Source. Choose Normal video for video or video with
snapshots/slides.
Choose Extended (H.239) video if you want a Dual
Stream video from an H.239 presentation.
If you select Picture in Picture as your source, you will
record your conference in the Picture in Picture format.
Normal video, Extended (H.239) video and Picture in
Picture choices should have different typeface.
On demand path / On demand output. The on de -
mand path in Real Media writer information should
be in this format:
http://(local)/tcs/data if the Content Server is used
for streaming.
Profile Filename. Select the right profile for the
required type of output. Profiles determine the type
of codec used for recording, the streaming bitrate,
video framerate and video resolution.
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Description Filename Recorded Output
Real Media 2xStreams High with Dual Slides RM-DblHighDual.xml
Two video streams from Main Source (at 256 and 512 K) and
screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Real Media 2xStreams Low with Dual Slides RM-DblLowDual.xml
Two video streams from Main Source (at 56 and 256 K) and
screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Real Media 2xStreams Mid with Dual Slides RM-DblMidDual.xml
Two video streams from Main Source (at 128 and 384 K) and
screenshots from a Dual Stream Source taken every 60 seconds (if Dual Stream Source available).
Real Media Dual Stream Only No PiP RM-DualOnlyPiPVGA.xml
Single video stream at 512 K from a Dual Stream Source (if
Dual Stream Source available), displayed in a Picture in Picture
layout
Real Media Dual Stream PiP Top Right RM-DualPiPVGA.xml
Single video stream at 384 K from a Dual Stream Source (if
Dual Stream Source available) with small inset video in top right
from Main Source, displayed in a Picture in Picture layout
Real Media Single Stream with Dual Slides RM-StdDual.xml
Single video stream at 256 K and screenshots from a Dual
Stream Source taken every 60 seconds (if Dual Stream Source
available)
Real Media Single Stream without Dual
RM-StdNoDual.xml Single video stream at 384 K
The Transcoding Templates Available
About Transcoding Templates
Transcoding Templates
Administrator Settings > Template Editor > Real Writer
The table shown here lists the default
Real Writer transcoding templates that
comes with the Content Server.
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In the Real Writer Information Page,
click on File to produce the File Output
Information.
The File Output Information Settings
About File Output Information
File Output information specifies where
the file will be saved for on demand
viewing.
Specifying File Output Information
Administrator Settings > Template Editor > Real Writer
Accessing these Settings
FTP. Select the FTP option if you
would like to upload files for on
demand streaming to an external
server. If this option is selected, you
also need to specify the following
settings: Ftp server name, Port,
Username, Password, Password
confirm, and Ftp directory.
Display is shown without () and
with () FTP selected.
Directory. (medialocation)/www/
is the default directory for Real
content if streamed on demand off
the Content Server Windows Media
streaming server.
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The File Output Information Settings
About ServerPush Information
By default, Real Media templates do
not have Ser verPush Output specified.
The ServerPush method, or pushing
the live stream to a streaming server
can be configured by using an external
streaming server, for example a Helix
Streaming Server.
Specifying ServerPush Information
Administrator Settings > Template Editor > Real Writer
Server type. Select either Server 90 or
Server G2
Server name. IP address of external
streaming server
Port. Specify a port that is not already
being used.
Username, Password & Password
confirm. For streaming off an external
streaming server, enter the username &
password to be used for authentication
with your external streaming server.
Transcoding and Archiving Real Media format content can be streamed live or on demand off external streaming servers (Helix or G2) .
ServerPush Output Information should be configured in the following way:
For streaming off a Helix server, the live streaming path should be rtsp://<servername>/encoder and the on demand path should be
rtsp://<servername>/<archivefoldername>.
For on demand streaming, check Archive Enabled on the external server and set the On demand Output in the writer to ServerPush output.
For streaming off a G2 server, the live streaming path should be
rtsp://<servername>/broadcast foldername and the on demand path should be rtsp://<servername>/<archivefoldername>.
For on demand streaming, check Archive Enabled on the external server.
In the Real Writer Information Page,
click on ServerPush to produce the
ServerPush Output Information.
Accessing these Settings
Live and On demand Streaming of Real Media Content from an External Streaming Server
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Archiving Templates: Specifying H.323 Writer Information
Administrator Settings > Template Editor
The H.323 Writer Information Page
About H.323 Writer
The H.323 Writer allows the creation of
outputs for Archiving calls, by wrapping
Videoconference codecs, H.263 and
G.711, in either QuickTime or Windows
Media formats.
The H.323 Writer does not require a
profile, but you have to choose the file
type – Windows Media or QuickTime.
File type. Select between Windows Media and
QuickTime.
Please note that you should only select QuickTime
if it has been installed on the Content Server (see
QuickTime installation)
Audio only. Select this checkbox if you require an
audio- only recording.
Streaming path. The default Streaming paths are
the same in this type of template as for Transcoding
Windows Media or QuickTime writers.
On demand path. The default On Demand paths are
the same in this type of template as for Transcoding
Windows Media templates. The Source can be either
Normal Video or Extended (H.239) Video. Archiving
H323 Writers do not support the Picture in Picture.
format
On demand output. The default On Demand paths
are the same in this type of template as for Transcoding Windows Media or QuickTime writers.
Source. Select between Normal Video and Extended
(H.239) Video.
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Description Filename Recorded output
Windows Media
Archiving Dual Stream
WM-ASFDual.xml
One video stream from Main Source and an extended video stream from Dual Stream
Source (if available) recorded at the bitrate at which the video call was made
Windows Media
Archiving Single Stream
WM-ASFStd.xml Single video stream recorded at the bitrate at which the video call was made
The H.323 System Templates Available
About H.323 System Templates
H.323 Writer – Windows Media File Type
Administrator Settings > Template Editor > H.323 Writer
Windows Media File.
Up to two file outputs
(two video streams)
are suppor ted for this
format in a H.323
writer. The screenshot
shows two writers and
the H323 Writer Main
Stream Information for
the Windows Media
Archiving Dual Stream
template.
For details on specifying
File, Network and
Server Push outputs,
see the Specifying
Windows Media Writer
Information section.
H.323 Writer Using Windows Media File Type
The H.323 Writer allows the creation of
outputs for Archiving calls, by wrapping
Videoconference codecs, H.263 and G.711,
in the Windows Media format (ASF).
The H.323 Writer does not require a
profile, but you have to choose the file type
– Windows Media.
Two predefined system templates are
available for this file type.
Please note that playback of Windows Media
ASF format content requires the TANDBERG
Codec Pack to be installed on client
machines. For details, refer to Playback of
archive (ASF format) content in Appendix 2
and Installing the Codec Pack.
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Description Filename Recorded output
QuickTime
Archiving Dual Stream
QT-MOVDual.xml
Single video stream from Main Source and screenshots from a Dual
Stream Source taken every 60 seconds (if Dual Stream Source available) recorded at the bitrate at which the video call was made
QuickTime
Archiving Single Stream
QT-MOVStd.xml
Single video stream recorded at the bitrate at which the video call was
made
The H.323 System Templates Available
QuickTime. Only one video file output
is supported for this format in a H.323
writer.
The screenshot shows a H.323 video
stream writer and a still image writer for
the QuickTime Archiving Dual Stream
template.
QuickTime archiving templates do not
have a default live streaming path or
ServerPush Output. Media are available
for on demand viewing only (Recording
in progress is displayed in the interface
during the live call), unless you configure
the template for live streaming with an
external streaming server.
For details on specifying File, Network
and Server Push outputs, see the
Specifying QuickTime Writer Information
section.
H.323 Writer Using QuickTime
About H.323 System Templates
The H.323 Writer allows the creation of outputs
for Archiving calls, by wrapping
Videoconference codecs, H.263 and G.711, in
the QuickTime format (MOV).
The H.323 Writer does not require a profile, but
you have to choose the file type – QuickTime .
Two predefined system templates are available
for this file type.
H.323 Writer – QuickTime File Type
Administrator Settings > Template Editor > H.323 Writer
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Adminstrator Settings > Template Editor
Specifying Still Image Writer Information
The Still Image Writer Page
About Still Image
Use this writer if you want to extract still
images from the main video or extended
video (H.239) stream for low-bandwidth
streaming.
As the Still Image Writer does not
require much configuration, the File
Output information is included on this
page.
Still images of Normal video or
Extended H.239 video streams are
extracted at a specified frequency. The
recommended frequency is every 60
seconds.
One Still Image writer only is
supported per template.
!
Seconds between frames. The
minimum setting is 30 seconds and the
recommended setting is 60 seconds.
Source. Select Normal Video or Extended
H.239 video.
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PIP. The Picture in Picture layout is only available for Transcoding calls. Where PIP is not specified,
the Picture out of Picture layout will be used.
For a Picture in Picture layout choose the following in the Writer Information:
Profile filename – For Windows Media content, choose from profiles which have SVGA, VGA or
XGA, and PIP, eg. WM9_SVGA_PiP.prx, WM9_VGA_PiP.prx or WM9_ XGA_PiP.prx. For QuickTime
content, choose QT6_VGA _PIP. For Real Media content you can choose any profile.
Source = Picture in Picture
To specify PIP location, select the required location from the dropdown menu. If you select
None, only the Dual Video presentation will be displayed H.239 or Dual Stream.
•
•
•
Template Creation Tips
Adminstrator Settings > Template Editor
Advanced Template Creation Tips
To create a main video and a Dual Stream video in a Picture out of Picture layout, you need to
specify two writers with the following Writer Information:
Main video: writer with source set to Normal video
Dual Stream video: writer with source set to Extended (H.239) video and profile with SVGA, VGA
or XGA in the profile name (but not PIP)
If still images are required from the extended video stream, add a Still image writer.
For an example of how the H.239 stream will appear in the Picture out of Picture layout, see
Appendix 4.
•
•
•
Zune Template
To create a new zune template, select Windows Media from the Template Editor:
Profile: select ZuneVideo.prx or ZuneAudio.prx
Streaming path – do not specify a streaming path
On demand path – http://(local)/tcs/download/
Director y in File Output – (medialocation)/www/download/.
•
•
•
•
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Remote Desktop into your
Content Server and choose
Manage Your Server from
the Start Menu.
Using Templates for Multicast Delivery
Adminstrator Settings > Template Editor
Multicast Setup for Windows Media Streaming Server
About Multicast Delivery
To start delivering your content as a multicast
stream with Content Server version 2, you
need to ensure that:
Your network is multicast- enabled
The Multicast Publishing point is correctly
set up on your Windows Media Streaming
Server (you only need to do this setup
once)
The recording template that you want
to use for multicast content delivery is
configured correctly.
•
•
•
PLEASE NOTE THAT MULTICAST SETUP
FOR WINDOWS MEDIA SERVER ONLY
NEEDS TO BE DONE ONCE, BEFORE
FIRST USING MULTICAST. ONCE ALL SETTINGS
ARE APPLIED, YOU CAN USE MULTICAST BY
SIMPLY EDITING YOUR RECORDING TEMPLATE.
Click on Manage this
streaming media server.
Right-click on the existing TCSmulticastTemplate
and Select Remove from the drop- down menu.
Expand the list next to the
name of your streaming
media ser ver, then expand
the list of Publishing
Points.
Now right click on “Publishing Points” and
choose Add Publishing Point (Advanced).
Edit the Add Publishing Point pop-up as follows:
Type
TCSmulticastTemplate
here
Type Push:* here
and click OK.
Select the TCSmulticastTemplate Publishing Point you have just created
and click on the Properties tab.
Select Category Authorization and set WMS Publishing Points ACL
Authorization to Enabled.
Cont...
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Select Category Multicast streaming and set WMS Multicast Data Writer to Enabled.
Adminstrator Settings > Template Editor > Using Templates for Multicast Delivery
Multicast Setup for Windows Media Streaming Server Cont...
Select Category General and set Start publishing point when first client connects to
Disabled.
Right-click on WMS Multicast Data Writer
and select Properties from the drop-down
menu.
Verify that the IP address under
Destination multicast IP address and
port is correct and modify it if necessary.
Select Category Networking, double click on Enable buffering. From the pop-up window select
Disable buffering and click OK.
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Using Templates for Multicast Delivery
Adminstrator Settings > Template Editor > Multicast Delivery Templates
Multicast Template Setup for Windows Media Streaming Server
About Multicast Delivery Templates
A multicast delivery template can be created
from scratch or you may edit an already
existing template template. This is very similar
to how Windows Media Writer templates are
made.
Only the settings dif fering from a
“standard” Windows Media Writer
template are listed here. The rest of
the applicable settings are explained in the
articles on Windows Media Writer templates.
Modify the Streaming Path from
mms://(local)/
to
http://(local)/tcs/data/
(the trailing slash is required).
Add or edit Serverpush Output for
the Windows Media Writer and type
TCSmulticastTemplate
in the Publishing Point Copy text
field.
Remember to save your template!
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The Call Configuration Editor Page
About Call Configuration
The Call Configuration Editor enables
the Administrator to set up different
configurations for calls that can be
attached to Recording Aliases.
Call Conguration Editor
Administrator Settings
The Full Call Configuration
is the system configuration
and cannot be deleted. It
has all options available
and is used as the
default for the Windows
Media Archive and the
Windows Media Transcode
Recording Aliases in the
initial installation.
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The Call Configuration Editor Page
About Editing
This is very similar to the template
editing described in the articles on
Template Editor.
System templates cannot be altered
– instead they have to be duplicated
and saved under a new name to allow
changes to be made.
Non-system templates, however, may
be edited – these have the Edit link
appended to them in the listing.
The Call Configuration Editor Page is
shown here as it looks when New has
been selected (see previous page for
more on this).
Editing, Duplicating or Creating a New Call Conguration
Administrator Settings > Call Conguration Editor
Filename. The Filename uniquely identifies
each call configuration file.
Description. Use the Description field to
provide a short description of your call
configuration file
H.239 Capabilities Enabled. H.239 Ca-
pabilities are enabled by default. If H.239
Dual Video output is not required, this
capability can be disabled.
Supported Resolutions. Administrators can
select the resolutions for acceptable H.239
video input. For optimal performance, it is
recommended that the maximum resolution
be set to 800x600 or 640x480.
Call Options. The supported call speeds
and maximum time in call can be set for
call configuration.
Supported call speeds (kbps).
The administrator can select the
supported call speeds for calls from a
range of options from 128 to 2048 Kbps.
This determines the range of available
conference bandwidths when a user dials
out from the TANDBERG Content Server.
Maximum time in call (mins). This feature
will automatically end both incoming and
outgoing calls when the call time exceeds
the length of time specified in minutes. The
default setting in the Full Call Configuration
template is 0, which means that the call will
never be automatically ended. The default
value for new call configurations is 600.
Advertised Codecs. The
TANDBERG Content Server
supports advertising of
video and audio codecs as
part of the capability set
negotiation.
Advertise video codecs. The
administrator can enable
advertising of video codecs
for each call configuration
by selecting the checkbox.
Supported advertised codecs.
Advertise audio codecs. The
administrator can enable advertising of
audio codecs for each call configuration
by selecting the checkbox. Supported
advertised codecs include G.711, G.722
and G.722.1.
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The Category Management Page
About Category Management
A conference can be assigned a
Category to make searching for
conferences quicker for the user.
There are six categories that come
with the Content Server installation
and a maximum of fifteen categories is
supported.
Administrators can edit existing
category names, delete categories that
are not needed and add new categories
to the Content Server.
Category Management
Administrator Settings
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The Server Logs Page
About Server Logs
The server logs from the Content Engine
and Content Library are available from
this menu item.
The Content Engine logs will be
displayed by default.
To view a log, click on name of the
log file and it will open in the current
or a new window.
The Administrator can navigate
through the log files and delete old
log files from the interface.
The current log for the TANDBERG
Content Server is displayed first and
cannot be deleted.
A new log will be created ever y time
the Content Server Service restar ts.
A new log will also start if the current
log exceeds 10 MB.
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Server Logs
Administrator Settings
The Content Library Logs Page
Select the Content Library logs from
the Drop Down menu item.
The phperror logs are displayed
and viewed from here. The logs can
be rolled over if they are becoming
unmanageable. Old logs can also be
deleted.
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About Alternate Storage
Use this option to view where the media
files are recorded. The default location
is drive E: on your TANDBERG Content
Server.
You may change this location to store
files on a NAS (Network Attached
Storage) by using the TCS NAS Wizard.
The TANDBERG Content Ser ver version
2.0 supports moving the media default
location to Network Attached Storage
IBM X Series hardware.
Your NAS must be configured correctly
for the process of moving media to the
new storage location to be successful.
The Content Server must be added
to same domain as the NAS (see the
article on Authentication for details on
adding the Content Server to a domain).
Choose or create an account in the
domain under which IIS will run. This
domain account needs to have both
administrative rights on the Content
Server and permissions over the NAS
share.
Alternate Storage
Administrator Settings
The Alternate Storage Page
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NAS Configuration
Make sure that your Content Server is on the same as the NAS
Remote desktop into your NAS
Set up a share with a folder inside it.
•
•
•
Set Permissions and Security settings
on the share to allow the Content Server
Full Control over the share:
Click on Properties > Permissions
Click Add
Click Object Types.
•
•
•
Select the Checkbox for Type – Computers.
Enter <Content Server Server Name> (as registered in the domain). If you have not set a new ser ver name through
the Windows Administration site, the default Content Ser ver name is TANDBERG-CS.
Click on Check Names and click OK.
Give User <Content Server Server Name> Full Control over the share.
Click on Properties > Security.
Repeat the steps above to give the Content Server full control of the folder
in the Security Settings tab.
Set permissions and security settings on the share to allow the domain
account performing the move full control over the share. Repeat steps as
above, but without checking Computers as the Object Type.
Administrator Settings > Alternate Storage
NAS Conguration
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Right-click and
select Disable.
Content Server Conguration
Before You Start
Log in via Remote Desktop
to the Content Server and
add the domain account
with permissions over the
NAS share to the local
Administrators group.
Disabling WMS NTFS ACL Authorization for the Windows Media Streaming Server
Log in via Remote Desktop to the Content
Server using the domain account which has
both administrative rights on the Content
Server and permissions over the NAS
share.
From the Start
menu, select
Manage Your
Server.
Click on the link
Manage this
streaming media
server.
Highlight the name of
the streaming server
(the default streaming
server name is
TANDBERG-CS).
Click on the
Properties
tab.
Click on
Authorization
in the list of
categories.
Highlight
WMS
NTFS ACL.
Enabling the WMS Publishing Point ACL Authorization Plug-in for the Default (on demand) Publishing Point
Click on the
+
next to the
name of your
streaming
server to
expand the
list, then click
on the +
again next to
the Publishing
Points.
Click to highlight
<Default> (on
demand).
Click on the
Properties tab.
Click on
Authorization in the
list of Categories.
Right-click WMS Publishing Point ACL Authorization in the list of plug-ins and select Enable.
Administrator Settings > Alternate Storage
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Changing the Default Media Location to Alternate Storage Location
Log in via Remote Desktop to the Content Server using the
domain account which has both administrative rights on
the Content Server and permissions over the NAS share.
Administrator Settings > Alternate Storage > Content Server Conguration
Go to Start Menu > All Programs > TANDBERG > TCS
> TCS NAS Wizard, or double-click the TCS NAS Wizard
shortcut on the desktop.
This will produce the NAS Wizard.
Click on Next to start the NAS Wizard.
Enter the new storage location information:
ServerName
ShareName\FolderName.
•
•
At the Do you wish to delete old media? prompt:
Click Yes, if you want to copy the media files to the new storage location and delete them from the current storage location.
Click No if you want to copy the media files across without deleting them from the current storage location.
•
•
At the IIS Account prompt, enter the username (in the
format DOMAIN\username) and password of the domain
account under which IIS will run. This account needs to
have both administrative rights on the Content Server and
permissions over the NAS share.
At the Are you sure you wish to continue prompt, click
on Yes. Depending on the amount of data, the transfer
may take several minutes.
Click on Finish to exit the NAS Wizard.
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Changing the Default Media Location from Alternate Storage Location Back to the Default Location on the E Drive of the Content Server
Log in via Remote Desktop to the Content Server using the
domain account which has both administrative rights on
the Content Server and permissions over the NAS share.
Administrator Settings > Alternate Storage > Content Server Conguration
Go to Start Menu > All Programs > TANDBERG > TCS
> TCS NAS Wizard, or double-click the TCS NAS Wizard
shortcut on the desktop.
This will produce the NAS Wizard.
Click on Next to start the NAS Wizard.
At the Change Storage Location prompt, select Return
it to local storage (if you select Move it to a different
network location, follow the steps as outlined on the
previous page).
At the Do you wish to delete old media? prompt:
Click Yes, if you want to copy the media files to the new storage location and delete them from the current storage location.
Click No if you want to copy the media files across without deleting them from the current storage location.
•
•
At the Are you sure you wish to continue
prompt, click on Yes. Depending on the
amount of data, the transfer may take
several minutes.
Click on Finish to exit the NAS Wizard.
Your media files have been transferred
back from the Alternate Storage Location to the E: drive on the Content Server
and any new recordings will be recorded
to this new storage location from now
on.
To check your new media location, you
may select Administrator Settings >
Alternate Storage Location.
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The Cluster Administration Page
About Cluster Adminstration
Please contact TANDBERG Professional
Services for a whitepaper on clustering the TANDBERG Content Servers
(D50449).
Cluster Administration
Administrator Settings
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The Software Upgrade Page
About Software Upgrade
The Software Upgrade page allows
administrators to view the software
version, device serial number, and
option keys installed on the TANDBERG
Content Server.
The Content Server software can easily
be upgraded by adding option keys
provided by authorized TANDBERG
resellers or partners. After putting in
the option key click on the Restart
Service button to restart the Content
Server for the installed option key to
take effect.
Software Upgrade
Administrator Settings
Serial nu mbers and option keys have be en remove d from the illustr ation.
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The Database Account Security Page
About Account Security
The Database Account Security page
enables the Administrator to change the
following account passwords:
Content Library
Content Engine
System Administrator (sa).
These accounts are not interactive
logon/Windows user accounts. They are
used for communication between parts
of the Content Server and the database.
•
•
•
Database Account Security
Administrator Settings
Changing Account Passwords
Enter the System Administrator
(sa) password to authenticate (the
default password for this account is
T@NDBERG).
Choose the account for which you
want to change the password.
Enter the new password.
Enter it again to confirm.
Click on the Change button.
For enhanced security, it is recommended that System Administra-
tors change the passwords for
those accounts from their factory default
settings at system setup time and before
the Content Server is used in production.
We recommend that you
write down your passwords
and store them in a safe
location.
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The Windows Server Page
About Windows Server
Selecting this menu item opens up the
Windows Server administration page in a
separate window.
This page can also be accessed by typing
https://<ContentServerIPAddress>:8098
in the Web browser URL field.
The Windows Administration site can be
used for:
Changing the Administrative password
and updating Date and Time settings
Creating local user accounts.
Close the window when finished.
•
•
Windows Server
Administrator Settings
The Administrator needs to be
using Microsoft Internet Explorer
to use this menu item.
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Conference Setup
Read the Conference Setup section for information on how to make
calls from the Content Server User Interface. This section also contains
information on how to use and manage Recording Aliases which determine
the types of calls users can make, and help manage access to conferences
and conference metadata.
We recommend that you check the
TANDBERG web site regularly for updated
versions of this manual:
http://www.tandberg.net/support/
documentation.php
Content
Server
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Depending on your authentication method, one of the
following screens will be displayed.
Enter your username and password details to authenticate,
is indicated in the Login/Logout section of this User Guide.
Conference Setup
Initial Steps
Logging In
About Conference Setup
The TANDBERG Content Ser ver enables
users with ‘Editor’ and ‘Administrator’
privileges to record video calls and to
edit their recorded content.
Editors and Administrators need to log
in to the Content Server to create and
edit their conferences.
Click the Login button at the top
right of the screen.
You will see a screen similar to this
if you have administrative privileges.
You will see a screen similar to this
if you are a Conference Owner and
have the ability to record calls and
edit your recorded content.
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In the Conference Setup menu in the
menu bar, choose the Create Confer-
ence option. The screen will then look
like this.
The Create Conference Page
About Create Conference
Create Conference
Call Information. These set-
tings include record/stream
and archive aliases, as well as
address of the endpoint you
are calling and the call rate for
the Call Configuration used in
the Recording Alias chosen.
Conference Permissions.
Here you define who should
be granted edit rights and who
should be granted viewing
rights to the conference.
Conference Metadata. Meta-
data gives you the possibility
to include such things as
The name of the conference that participants will
see
Details about the conference
Name or names of the
conference presenters
Where the conference
takes place
Any copyright information
about the conference
Any keywords that can be
used when searching for
the conference
A password to restrict
streaming access to this
conference
A Category selected from
the pull down list for this
conference.
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Conference Setup
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The recording type determines the output
of your recorded call. The Record/Stream
Type is associated with Transcoding
calls. The Archive Type is associated with
Archiving calls.
Please note that all Windows Media
calls are enabled for recording and
live streaming by default, but it is the
templates attached to the recording
aliases that determine which live and on
demand streaming options are turned
on for a particular call. Choosing the
Record/Stream type may result in a call
which is available on demand only, and
choosing the Archive option may result
in content which is streamed live!
The Call Information Settings
Templates Determine Outputs!
Call Information
Record/Stream. Choose
a Recording Alias from the
drop down list. Only one call
at a time can be made using
this (transcoding) option. If
the Content Server is part
of a cluster, the number of
available transcoding calls
will be dependent on how
many Recorders there are in a
cluster.
Archive. Choose a Recording
Alias from the drop down list.
There are four concurrent calls
that can be made using this
(archiving) option.
If the Content Server is part
of a cluster, the number
of available archiving calls
available will be dependent on
how many Recorders there are
in a cluster.
Address. Enter the Address of
the endpoint you are calling.
The address can be in the
format of an IP Address,
H.323 ID or E.164 alias.
H.323 ID and E.164 alias
dialling requires a gatekeeper.
Speed. Choose the call rate
from the drop-down menu.
You will only be able to see
the allowed call rates for the
Call Configuration used in the
Recording Alias chosen.
Conference Setup > Creating Conference
!
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The Conference Permissions Settings
Conference Permissions
Conference Setup > Creating Conference
Enter user or group names in the Editors or Users text
fields one per line or separated by a semicolon, in the
following formats:
Local usernames:
MACHINENAME\user.name:Display Name(optional)
Domain and LDAP user and group names:
Users: user.name:
Display Name(optional)
Groups: @group.name
Editors. Editors can edit and delete a conference.
Users. Users can view the conference.
Entry in this field is disabled if Allow access to all
users checkbox is selected.
Allow access to all users.
If Allow access to all users
checkbox is selected AND
Guest access is enabled in
Site Settings, all guests can
view the conference.
If Allow access to all users
checkbox is selected
AND Guest access is not
enabled in Site Settings, all
authenticated users can view
the conference
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The Conference Metadata Settings
Conference Metadata
Conference Setup > Creating Conference
Name. The name of the conference that
participants will see.
Description. Details about the
conference to be displayed beneath the
Title in the Conference list.
Location. Where the conference takes
place.
Keywords. Enter any keywords that
can be used when searching for the
conference.
Category. Select the Category from the
pull down list for this conference.
URL. The URL to the conference will
be displayed at creation time of the
conference.
Presenter. Name or names of the
conference presenters.
Copyright. Enter any copyright
information about the conference.
Password. Enter a password to restrict
streaming access to this conference.
If no password is entered, then there
is no restriction on who has access
to the conference if they can view the
conference list.
Date. The date and time of the
conference will be displayed at creation
time of the conference.
The Conference Metadata will
be retrieved from the Recording
Alias that has been selected
in the Call Information section of the
screen.
After you have entered the required
information click the Place Call button
to start the call or click the Cancel
button to not make the call and leave
the screen.
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The Call Status Settings
Call Status
Conference Setup > Creating Conference
Call State. Displays the current state of
the call. Options are: Initiating call, In
call, Ending call, Call failed.
After the Place Call button has been
clicked on, the display will be updated
with the call information.
About Call Status
Connected to. Displays the details of the
remote endpoint. Displayed could be IP
address, Alias or Endpoint name.
Recording Alias. The recording alias
that was used for the current call, e.g.
Windows Media Archive.
Bandwidth. The Bandwidth of the current
call. e.g. 384.
Media State. Displays whether the call is
recording, streaming or both.
Video Codec. The video codec used for
the call. e.g. H263.
Audio Codec. The audio codec used for
the call. e.g. G722.
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You will see the Call Status change to Ending Call and then the conference will be listed in
the Recorded Conferences list.
Ending the call
Conference Setup > Creating Conference
A Recommended Procedure
To end a call from the Content Server
Interface, first list the Live Conferences
from the View Conferences menu. Click
the Edit link next to the conference that
you want to end.
Click on the End Call button at either the
top or bottom of the screen.
You can also end a live call by hanging
up the call at the endpoint.
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Media URL List
Conference Setup > Creating Conference
The Media URL List displays the paths
for the movies and also the directory
of any slides for the presentation for
Administrators only.
Click the End Call button to finish the
call. Calls can also be terminated from
the remote end.
The Media URL list will now display the
on demand paths.
If any of the Conference Information
or Permissions are changed, Click the
Save button to retain any changes.
Return will take you to the Recorded
Conferences screen.
The Media URL List DisplayAbout Media URL Lists
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A Streaming conference poster will be displayed if the Recording Alias
uses a template with no File Output. For more information on configuring
streaming and recording outputs, see the Template Editor section of the
manual.
Once connection to the Content Server has been established, a poster will
be displayed at the endpoint.
A Recording conference poster will be displayed if the Recording Alias
uses a template with File Output.
If the template has both File Output and Serverpush Output, the call will be
streamed live and available for viewing on demand.
If the template has only File Output, the call will not be streamed live, but
will be available for on demand viewing. Calls made from endpoints to the
Content Server begin recording once the call setup is complete and the
Content Server begins receiving audio and video from the endpoint.
Users can record their calls by dialling
in to the Content Server from H.323
devices.
It is possible to make calls by dialling:
The Content Server IP Address
– this feature does not require the
Content Server to be registered to
the Gatekeeper
The Content Server System Name or
E.164 alias – this feature requires
the Content Server to be registered
to the Gatekeeper
The H323 ID or E.164 alias of a
Recording Alias – this requires the
Content Server to be registered to
the Gatekeeper.
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Recording in Progress Is Indicated on the EndpointDialling in
Recording Ad Hoc Calls
Concurrent Calls
Depending on the installed option keys,
up to 5 concurrent calls can be made.
It is possible to make concurrent calls
using the same Recording Alias for
Archiving type calls, (or for Transcoding
type calls, when Content Servers
are in a cluster). In this case, all
calls made on this alias will have the
same properties (Conference Name,
Access list, Recorded outputs, etc.).
The recordings will have different
conference URLs.
When the Template Used Has No File Output Specified
Conference Setup > Creating Conference
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It is possible to schedule calls to be recorded by the Content
Server through TMS.
In order to use TMS to book recordings on the Content Server,
you need to:
Enable the API in Content Server Site Settings > API
Create dedicated TMS -only Recording Aliases. Only those
aliases will be available for booking by TMS.
To create a TMS alias:
Add a new user with the username api-admin under
Administrator Settings > User Management > Add Users
(Add Administrators field)
•
•
•
Create a new alias under Conference Setup > Recording
Alias Options > New: Name, e.g. TMS Archiving 1, Owner:
api-admin
Select alias type (Transcoding or Archiving) depending on the
option keys installed on the Content Server. For example, if
you have one Transcoding option key installed, create one
TMS transcoding type alias (TMS Transcoding 1). If you have
four Archiving option keys installed, create four TMS archiving
type aliases (TMS Archiving 1, TMS Archiving 2, TMS
Archiving 3 and TMS Archiving 4)
Do NOT check the System Alias checkbox – TMS aliases
must be Personal aliases.
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•
•
For more information on TMS integration, refer to the TANDBERG
Management Suite Administrator Guide or contact your
TANDBERG representative or authorized reseller.
Calls scheduled with TMS will appear on the View Conferences >
Scheduled page (see the View Conferences chapter for details).
TMS 11.6 is compatible with Content Server version 2.0.
Scheduling Calls with TMS
Using TMS to Schedule Calls
Conference Setup > Creating Conference
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The Recording Alias Options are available from
the Conference Setup Menu and only for Users
with Administration or Owner privileges.
By choosing the Recording Alias Options an
administrator will see a screen like the one
shown here.
Another owner (a user with privileges to
make calls) may see no aliases at all, if the
administrator has not set them up with owner
privileges for an alias.
For the same aliases, an owner (a user with
privileges to make calls) will see only their
personal alias or aliases, if the administrator
has set them up with owner privileges for an
alias.
Recording Alias Options
Conference Setup > Creating Conference
The default TANDBERG Content Server
installation has one or two default
System Aliases, depending on the type
of option keys available.
For Content Servers with both
Transcoding and Archiving option keys,
the two default aliases are:
Windows Media Transcode
Windows Media Archive.
In this case, one call can be made with
the default transcoding alias and up to
four concurrent calls can be made with
the default archiving alias.
Multiple concurrent calls can be made
using both those aliases when Content
Servers are in a Cluster.
The Recording Alias determines:
The call type – Transcoding or Archiving
The outputs, based on the recording
template and call configuration
specified in the alias
Access to the live and recorded
conference
Conference password (optional).
All Conference Metadata, such as
Conference Name, Description,
Speaker, Location, Copyright and
Category specified in the alias will be
automatically applied to the conference
and can be edited before the call is
placed and also after the call has
finished.
Calls made with the same alias will
have the same default settings, but
different conference URLs.
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•
•
•
•
•
About Recording Alias Options
Recording Alias Options Available Depend on Your Privileges
Viewing Recording Aliases
Aliases can be sorted according to their column
title in both ascending and descending order.
The number of Aliases displayed on a page can
be 10, 20, 50 or 100.
Navigating between pages is consistent with
the View Conference screens.
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Settings
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View
Conferences
Appendices
D 13898.04
DECEMBER 2006
Only Administrators of the TANDBERG
Content Server can create Recording
Aliases.
Click the New Button on the screen to
create a Recording Alias.
About Creating New Aliases
An Overview of the Options
Creating New Aliases
Conference Setup > Creating Conference > Recording Alias Options
Recording Alias. You can specify the
name for the Recording Alias that will
display in the list of Aliases and when
choosing a Recording Alias to create a
Conference. You can also select the Owner
for the alias. The Owner will be able to edit
the alias and will be able to select it when
creating a conference.
Properties. Lets you create a unique
H.323 ID and a unique E.164 Alias
as well as specify the Recording Type
(transcoding or archiving type) and
select if this is a System Alias.
Settings. Used to select the
Recording Template and the Call
Configuration File to use with this
Alias.
Default Conference Properties.
Used to specify who may view the
conference.
Default Conference Metadata. Used
to specify information about the
recorded material, like topic, location,
who is speaking, and copyright
applicable etc.
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The owner of the Recording Alias can
edit it from the Recording Alias Options
page.
Administrators can see and edit all
proper ties of all aliases. Owners can
only see and edit selected properties of
their own alias.
About Recording Aliases
An Overview of the Options
Creating a New Recording Alias
Name. Enter the name for the Recording
Alias that will display in the list of Aliases
and when choosing a Recording Alias when
creating a Conference.
Owner. Select the owner of the Alias
so they have editing rights as well as
being able to select it when creating a
conference.
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases
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Types of Aliases
Transcoding vs Archiving. Recording
aliases have two types – Transcoding
and Archiving, which determine the type
of call that can be made with that alias.
A Transcoding alias can only be used
for Transcoding calls, and an Archiving
alias can only be used to make
Archiving calls.
System vs Personal. If you select the
System Alias checkbox, the alias will
be available for all users for dialling
out from the Create Conference
page. If you do not select the System
alias checkbox, the Alias becomes
a Personal alias, so it will only be
available on the Create Conference
page to the Owner of that Alias.
About Specifying Properties
An Overview of the Options
Specifying Properties
H.323 ID. Choose a unique H.323
ID for the Alias. If the Content Server
is registered to the gatekeeper as
Terminal, this alias can be used
for dialling. If the Content Server
is registered to the gatekeeper as
Gateway, this alias needs to be used
with a prefix specified in Site Settings.
E.164 Alias. Choose a unique
E.164 Alias. If the Content Server
is registered to the gatekeeper as
Terminal, this alias can be used
for dialling. If the Content Server
is registered to the gatekeeper as
Gateway, this alias needs to be used
with a prefix specified in Site Settings.
Recording Type. Choose from
Transcoding or Archiving Type and
it will only appear in that category
when creating a Conference from the
interface.
System Alias. Select if this is a
System Alias.
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases
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The combination of Template and Call
Configuration settings determines the
outputs of your call made with this
Recording Alias.
About Specifying Settings
An Overview of the Options
Specifying Settings
Template. Select the recording
template to use with this Alias. For
Transcoding Aliases, only Transcoding
templates will be displayed, for
Archiving Aliases, you will only have a
selection of Archiving templates. Your
choice of templates also depends on
the codecs selected in Site Settings.
For example, if QuickTime and Real
Media codecs are not selected in
Codec Site Support, those templates
will still be displayed in the Template
Editor, but will not be available here.
Call Configuration. Choose the Call
Configuration File to use with this
Alias.
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases
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Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases
Enter user or group names in the Editors or Users text fields one per line or
separated by a semicolon, in the following
formats:
Local usernames:
MACHINENAME\user.name:Display
Name(optional)
Domain and LDAP user and group names:
Users: user.name:
Display Name(optional)
Groups: @group.name
Editors. Editors can edit and delete a
conference.
Users. Users can view the conference.
Entry in this field is disabled if Allow
access to all users checkbox is
selected.
Entering Usernames
An Overview of the Options
Specifying Default Conference Properties
Allow access to all users. If Allow
access to all users checkbox is
selected AND Guest access is
enabled in Site Settings, all guests
can view the conference.
If Allow access to all users checkbox
is selected AND Guest access is
not enabled in Site Settings, all
authenticated (logged in) users can
view the conference.
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An Overview of the Options
Conference Setup > Creating Conference > Recording Alias Options > Creating New Aliases
Specifying Default Conference Metadata
Conference Name. The Conference Name
displayed when conferences are listed. If
no name is entered, one will be created
at time of recording the conference. The
default created conference name is made
up of the Recording Alias name and the
date/time of the call.
Description. Enter a description for the
conference as this also appears under the
name when conferences are listed in the
interface.
Speaker. Enter the name of the main
presenter of the conference as this is
displayed on the conference list in the
interface.
Location. Enter the location of the
conference.
Copyright. Enter any Copyright information
applicable.
Keywords. List keywords as these are also
searchable from the View Conferences
menu items.
Category. Choose a Category that this
conference best fits. This enables a user
to list like conferences in the interface.
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What Administrators Will See
Conference Setup > Creating Conference > Recording Alias Options
Who Can Edit What?
Editing Recording Aliases
Administrators can edit all Recording
Aliases but Owners can only edit some
settings in their own aliases.
What Owners Will See if They Have a Recording Alias
This screen is similar to
the screen you see when
creating new Recording
Aliases. If you are an
administrator you may edit
all there is to edit.
Click the Edit link next to
the Alias Name to edit it.
Owners can edit:
the Recording Template (select a
template from the drop -down menu)
Default Conference Properties (who
can edit and view the conference)
Conference Password
Default Conference Metadata (used
for display and searching of the
conferences).
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•
Click the Edit link next to
the Alias Name to edit it.
Refer to the previous pages for
a list of all the fields and their
description.
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Selecting Which Ones to Delete
Conference Setup > Creating Conference > Recording Alias Options
About Deleting
Deleting Recording Aliases
Only administrators can delete
Recording Aliases.
To delete a single Alias,
select the check box to the
left of the Alias’s name and
click the Delete Selected
button.
To delete all Recording
Aliases, click the select
box next to the title Name
and click the Delete
Selected button.
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