Page 1
1
D13898.08
MAY 2009
ADMINISTRATOR
GUIDE
Version S3.3
May 2009
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Content
Server
Page 2
2
D13898.08
MAY 2009
Introduction
What’s new ............................................................................ 6
Features at a Glance ............................................................... 7
Legal Notices ....................................................................... 8
Safety In struct ions ............................................................... 11
Environme ntal Issues............................................................ 12
Installation
Preparin g for Use .................................................................. 15
What’s in the Box ? .......................................................... 15
Installation Site Prep arations .......................................... 15
Rack Mount ing (optional) ................................................. 15
Connect ing Cables .......................................................... 15
IP Addres s Settin g Conguration ........................................... 16
About IP A ddress Se tting ................................................ 16
IP Setti ngs Menus Available ............................................ 16
Examples of Front Pan el Operat ion .........................................17
Set the IP Address to St atic .............................................17
Example 1: Setting t he IP Addr ess Type ............................17
Example 2: Setting t he IP Address Itself ...........................17
Quick Setup
Basic H.323 Se rvic es Setup.................................................. 19
About Basic H.323 Ser vices ............................................ 19
Step 1 - Initia l Setup ....................................................... 19
Step 2 - Call Rec ording Test ............................................ 20
Step 3 -Web S erver S etup ............................................... 21
TCS Administ ration
Recommen ded Next Steps in Set ting up Your Content Server . 23
Product Registrat ion, Secur ity Upd ates and Sec urity C erti cate ..
24
Product Registrat ion ....................................................... 24
About Rem ote Desktop Connec tion ................................. 24
Securit y Update s ............................................................ 24
Securit y Cer ticate M anagemen t ..................................... 24
LCD Panel: Syst em Status, S huttin g Down and Res tarting ...... 25
System St atus ................................................................ 25
Command M enu Stru cture .............................................. 25
Viewing th e Users Page ................................................... 49
About Ad ding Users .............................................................. 50
Adding Users Under Lo cal Authe nticatio n ......................... 50
Adding Users or Groups Under Dom ain or LDAP
Authentication ................................................................ 50
Adding Users Manually .................................................... 50
Adding Users Automat ically ............................................. 50
Adding Groups ................................................................ 50
Adding Users ........................................................................ 51
About th e Add Users Page ............................................... 51
Adding Administrato rs, Owner s and Users ........................ 51
Templates ............................................................................ 52
About Templates ............................................................. 52
The Templates Page ........................................................ 52
Editing Templates ................................................................. 53
About System Templates ................................................. 53
The Template Editor ........................................................ 53
The Output Viewing O ptions............................................. 54
The Conten t Viewer (I) ..................................................... 55
The Conten t Viewer (II) .................................................... 56
The Conten t Viewer (III) ................................................... 57
The Por table Dev ices Section .......................................... 58
The Download Section .................................................... 59
The Distribution Section - Pod cast Prod ucer and iTunes U 60
The Summary Sec tion ..................................................... 61
Adding Template s ................................................................. 62
The Template Editor ........................................................ 62
System Templates ................................................................ 63
About System Templates ................................................. 63
The System Templ ates Availabl e ...................................... 63
Media Ser vers ...................................................................... 64
About Me dia Ser vers ...................................................... 64
The Media S erver s Options ............................................. 64
Adding Win dows Media S treamin g Serve r .............................. 65
Congura tion Optio ns ..................................................... 65
Server Settings ............................................................... 65
Conguring Windows M edia Stre aming Ser ver ........................ 66
Live Unicast Streaming Setti ngs ...................................... 66
Live Multi cast Stre aming Set tings ................................... 67
On Demand S ettings ....................................................... 68
Restar ting the Content Ser ver ......................................... 25
Shutting Down the C ontent Ser ver ................................... 25
LCD Panel: Resto ring to Default Sett ings ............................... 26
About Res toring to Default Set tings ................................. 26
Using the Fro nt Panel Keys .............................................. 26
Restoring to Default Se ttings .......................................... 26
What Does C ong Resto re Do? ........................................ 26
What Does F ull Restore Do? ............................................ 26
Command M enu Stru cture .............................................. 26
Backing Up a nd Restorin g the Content Server
Backing Up Your Co ntent Ser ver ............................................ 28
About Ba cking up ............................................................ 28
Before You Star t ............................................................. 28
The Backup Procedure .................................................... 28
Scheduling Backups ............................................................. 30
The Scheduling Back up Procedure ................................... 30
Restoring y our Content S erver f rom Backup ........................... 33
The Restoring Procedure ................................................. 33
Administr ator Settings
Accessin g Administr ator Set tings .......................................... 37
About Administrator Settin gs ........................................... 37
Logging In to View the Administr ator Options .................... 37
Site Sett ings ........................................................................ 38
About Site Settin gs ......................................................... 38
The Site Set tings opt ions ................................................ 38
Applyin g Site Set tings ..................................................... 38
System Info rmation ......................................................... 39
Gatekeeper Settin gs ....................................................... 40
The Advan ced H.323 Settings ......................................... 41
SIP Settings ................................................................... 42
About Authentication....................................................... 43
Authentication Mo des ..................................................... 43
Authentication Se ttings ................................................... 44
LDAP Ser ver Set tings ...................................................... 45
API ................................................................................. 46
User Properties ...............................................................47
System Def aults ............................................................. 48
Users ................................................................................... 49
About Managing Users .................................................... 49
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
What’s in this Manual?
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D13898.08
MAY 2009
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Adding Qui ckTime or Darwin St reaming Server ...................... 69
Congura tion Optio ns ..................................................... 69
The QuickTime Or Dar win Stre aming Ser ver Set tings ........ 69
Conguring QuickTim e or Darw in Stream ing Ser ver ................ 70
Live Unicast Streaming Setti ngs ...................................... 70
Live Multi cast Streaming Set tings ................................... 70
The On Demand Settings .................................................71
Conguring Real Media S erver ......................................... 72
The Real Med ia Streaming Settings Options .................... 72
The On Demand Settings Options .................................... 73
Conguring Podcast P roducer S erver ................................74
The Podcast Produc er Settin gs ......................................... 74
Conguring iTunes U Ser ver ............................................. 75
The iTunes U Set tings ..................................................... 75
Call Congur ations ................................................................ 76
About Call C ongura tions ................................................ 76
Call Congur ations Ov erview ........................................... 76
Editing, Duplicatin g or Creatin g a New Call Con guration ........ 77
About Edi ting .................................................................. 77
The Call Conguration Editor Set tings .............................. 77
Categorie s ............................................................................ 78
About Categories ............................................................ 78
Adding Categories ........................................................... 78
Expor ting and Impor ting Confe rences .................................... 79
About E xpor ting and Imp orting ........................................ 79
Expor ting and Impor ting Confe rences Overview ................ 79
Impor t Conferen ce ................................................................ 80
Impor ting Confe rence Opt ions ......................................... 80
Impor t Conferen ce Page .................................................. 80
Server Logs .......................................................................... 81
About Se rver Lo gs .......................................................... 81
The Ser ver Logs Page ..................................................... 81
Content Engine Logs ....................................................... 81
Content Library l ogs ........................................................ 82
Transcoding Engine logs .................................................. 82
Helper Logs .................................................................... 82
Server Overv iew .................................................................... 83
About Se rver Ov erview .................................................... 83
The Ser ver Over view Page - C ontent Ser ver St atus ........... 83
Server Overv iew II ................................................................. 84
The Ser ver Over view Page I I ............................................ 84
Media Storage Loca tion ........................................................ 85
About Me dia Stora ge Location ......................................... 85
Changing t he Media S torage Location - pre requisites ....... 85
Steps Requi red for Chan ging the Media Storage Locati on . 85
Changing M edia Stor age Locat ion ......................................... 86
Conguring the NAS ........................................................ 86
Changing to Alternate Storage L ocation ........................... 87
Changing B ack to the lo cal Media S torage Lo cation ......... 88
Changing f rom one alte rnate stor age locat ion to another .. 89
Updating t he MYDO MAIN\TCSNASUSER account .............. 89
Windows Se rver .................................................................... 90
About Windows Ser ver .................................................... 90
The Windows Serve r Page ............................................... 90
Conferen ce Setup
Initial Ste ps When Creating a Conference .............................. 92
About Co nference S etup ................................................. 92
Logging In ...................................................................... 92
Creating C onferenc es ........................................................... 93
About Creating a Conference ........................................... 93
The Create C onferenc e Settin gs ...................................... 93
Call Inform ation .................................................................... 94
Templates Deter mine Outp uts! ........................................ 94
The Call Info rmation S ettings .......................................... 94
Conferen ce Permissi ons ....................................................... 95
The Confer ence Permissions Set tings .............................. 95
Conferen ce Metad ata ........................................................... 96
The Confer ence Met adata Settings .................................. 96
Call Inform ation: When in a Call ............................................. 97
About Call I nformation .................................................... 97
The Call Info rmation Display ............................................ 97
Ending the C all ..................................................................... 98
About Ending Calls .......................................................... 98
Ending the C all from the Web Inter face ............................ 98
Recordin g Ad Hoc Calls ......................................................... 99
Dialing in ........................................................................ 99
Concurr ent Calls ............................................................. 99
A Recordin g Conferen ce Logo Displayed at Far En d .......... 99
Using TMS to Sc hedule Calls ............................................... 100
About TMS Scheduling .................................................. 100
Creating a D edicated TMS Alias ..................................... 100
Scheduling Calls with T MS ............................................ 100
Recordin g Aliases ............................................................... 101
About Rec ording Ali ases ............................................... 101
Recordin g Aliases and Us er Privile ges ............................ 101
Creating a N ew Recording Alias ........................................... 102
About Rec ording Ali ases ............................................... 102
An Over view of the O ptions............................................ 102
Specif ying Properti es .......................................................... 103
About Sp ecify ing Prope rties .......................................... 103
An Over view of the O ptions............................................ 103
Specif y Setti ngs ................................................................. 104
About Sp ecify ing Settings ............................................. 104
An Over view of the O ptions............................................ 104
Specif ying Def ault Confe rence Per missions ......................... 105
Entering Us er Names .................................................... 105
An Over view of the O ptions............................................ 105
Specif ying Def ault Confe rence Met adata ............................. 106
About Default Conference Metadata. ............................. 106
An Over view of the O ptions............................................ 106
Editing Rec ording Aliases .....................................................107
Who Can Edit W hat? ......................................................107
What Administrator s Will See .........................................107
What Owners Will See if They Have a Rec ording Alias ......107
Delete Reco rding Alias es .................................................... 108
About Deleting .............................................................. 108
Selectin g Which Aliases to Delete .................................. 108
View Conferences
Conferen ce Views ............................................................... 110
About Co nference V iews ............................................... 110
Live, Recorded and Pend ing Confer ence Views ............... 110
Navigatin g the Inter face ...................................................... 111
Categor y....................................................................... 111
Searchin g ..................................................................... 111
Sorting Confere nces ..................................................... 111
Navigatin g Between Pages .................................................. 112
Navigatio n Options ........................................................ 112
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D13898.08
MAY 2009
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Prompting Users to Log in to View a Conference ................... 113
Guest and Au thentic ated Access ................................... 113
Log in and Log out ........................................................ 113
Context S ensitive Help ........................................................ 114
About Help ................................................................... 114
Context S ensitive Help Exampl es .................................. 114
About Copyright ............................................................ 114
Preferences ........................................................................ 115
About User Preferences ................................................ 115
User Preferences Wind ow .............................................. 115
RSS Feeds ......................................................................... 116
About RSS f eeds .......................................................... 116
Subscrib ing to RSS feeds .............................................. 116
RSS Feeds d ocument example ...................................... 116
Content Viewer ....................................................................117
Accessin g Content Vi ewer ..............................................117
The Conten t Viewer Disp lay ............................................117
Content Viewer using Silv erlight ........................................... 118
About Sil verlight ........................................................... 118
The Conten t Viewer Disp lay ........................................... 118
The Video D isplay ............................................................... 119
The Video D isplay Sizes ................................................ 119
There Are Two Ways to V iew a Video .............................. 119
Examples of Video Display Sizes ................................... 119
Differ ent Layou ts and Scre en Sizes ............................... 119
The Video D isplay Cont rols .................................................. 120
Controllin g the Vide o Display ......................................... 120
The Video D isplay Cont rol Featur es................................ 120
Indexes .............................................................................. 121
About Indexes ............................................................... 121
Index Features .............................................................. 121
Viewing Presentations in the View er .................................... 122
About Viewing Prese ntations ......................................... 122
Dual Vide o Presenta tions in TCS L ayouts ....................... 122
Editing Rec orded Conference s ............................................. 123
About Edi ting Confe rences ............................................ 123
The Editin g Conferen ces Page ....................................... 123
Deleting C onferenc es .................................................... 123
Editing Conference Permissions .......................................... 124
About Edi ting Permis sions ............................................. 124
The Editin g Conferen ces Permissions Page .................... 124
Editing Conference M etadat a .............................................. 125
The Editin g Conferen ces Metadata Page ........................ 125
Conferen ce Thumbn ails ...................................................... 126
About Co nference T humbnails ....................................... 126
The Confer ence Thum bnails .......................................... 126
Expor t Conference .............................................................. 127
About E xpor ting Conferences ........................................ 127
Expor t Conference Opt ions ............................................ 127
Content Edi tor .................................................................... 128
About th e Content Edi tor ............................................... 128
The Conten t Editor Wind ow ............................................ 128
Indexes .............................................................................. 129
About Indexes ............................................................... 129
Adding and Removing In dexes ....................................... 129
Moving E xisting Indexes ................................................ 129
Adding Conferences ............................................................ 130
About Ad ding Conferences ............................................ 130
Removing a Break in a Confe rence ................................ 130
Steps when Adding Con ferences ................................... 130
Manage Outputs ................................................................. 131
About Managing Ou tputs ............................................... 131
The Add Ou tputs Page................................................... 131
Managing Outputs Examples ............................................... 132
Adding Ou tputs to th e Content Vi ewer ............................ 132
Adding Ou tputs for D ownload ........................................ 132
Adding Ou tputs for Portable Device s .............................. 132
Adding Ou tputs for D istribution ...................................... 132
Appendi ces
Appendi x 1: LED Panel Me nu Struc ture ................................ 134
Appendi x 2: Compatibility .................................................... 135
About Co mpatibilit y ....................................................... 135
Platfor m and Browse r Version Comp atibilit y ................... 135
Recommen ded Player Versions ...................................... 135
*Playback of W indows Media Content on Mac ................ 135
**Playback of Windows Media C ontent in Mozilla Firefox 135
Appendi x 3: TANDBERG Con tent Ser ver Port Assignment ...... 136
Appendi x 4: Using Remote Desktop ..................................... 137
About Rem ote Desktop ................................................. 137
Using Remote D esktop.................................................. 137
Contact Informat ion ............................................................ 138
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D13898.08
MAY 2009
Introduction
The TANDBERG Content Server provides users with a quick and
easy way to record video meetings and view them live or on
demand. The following page provides an overview of the main
features.
We rec ommen d tha t you c heck o ut th e TANDB ERG we b
site re gular ly for updated ver sions of TCS documenta tion,
Frequ ently Asked Ques tions and tr ouble shoot ing in form ation:
http://www.tandb erg.c om/support
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Page 6
6
D13898.08
MAY 2009
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
•
The Recording Aliases p age now lists t he
owner of each alias.
•
The Users p age now lists the number of
Recordin g Aliases owned by each user o r
group.
•
The Edit User p age lists th e Recordin g
Aliases owned by each user.
What’s new
New in Version 3.3
•
Added the functionality for export ing and
impor ting conferences one at a time
between Content Servers.
•
Suppor t for managing conference out puts:
•
Change the l ayout, format, size or media
server u sed by conference out puts.
•
Delete all or selected conference
outputs.
•
Suppor t for playi ng back Win dows Media
outputs on MacOS client computers which
have the Silverlight Me dia Player plu gin
installed. M ac OS X 10.5. or highe r is
required for playbac k.
•
Added Me dia Server test functionalit y:
•
Saving the media ser ver checks that the
server is available at t he server address
and will display the media se rver t ype if
the information is available.
•
FTP up load can be t ested by click ing
on FTP test button during me dia ser ver
setup and when saving the me dia server.
•
Unicast live streaming from QuickTime
or Darw in serve rs (RTSP announce) is
tested when saving the m edia ser ver.
•
Added the ability to test Podcast P roducer
credentials and get Podcast Produ cer
worko ws when set ting up a medi a server.
•
Added functionali ty to cluste r up to ten
Content Servers. S ee TANDBERG C ontent
Server Deploym ent Guide: Cre ating and
managing a TCS cluster, availabl e from the
TANDBERG website.
•
Simplic ation of setup o f Recordin g Aliases
- administr ators can us e Edit and Add links
in Recordin g Alias setup to quickly mod ify
an existing te mplate, call co ngurati on or
categor y name or ad d a new one to the
Recordin g Alias they are editing.
New in Version 3.0
•
Suppor t for H.26 4.
•
Suppor t for encr ypted H.323 calls.
•
Suppor t for SIP.
•
Wide form ats:
•
H263: w228p, w4 48p, w576p
•
H.264: w228 p, w448p, w576p, w720p
•
New call mod el with ve c oncurre nt calls
transco ded to the sa me format s.
•
Ability to a dd outpu ts to recor ded
conferen ces for on -dem and viewing with the
Ofin e Transcoder.
•
An easy- to– use, graphi cal Template Editor,
with a wide s election of layouts and
resolutio ns.
•
Added MPEG4 format for viewing and
downloads.
•
Optimized d ownloadable media for p ortable
devices —iPod and Zune.
•
Updated Content Libr ary interfac e, with
thumbnails and automat ic bandwi dth
detectio n.
•
Context- sensiti ve online help.
New in Version 3.1
•
Updated Windows Media multicast suppor t
to allow strea ming on a xed p ort.
•
Added support fo r multicast streaming of
MPEG4 video directly o ff the Co ntent Ser ver.
New in Version 3.2
•
Suppor t for RSS feeds.
See RSS feeds section for more infor mation.
•
Suppor t for autom ated media ow to
Podcast Pr oducer or i Tunes U.
See The Distribution section - Podcast
Producer and iTunes U for more information.
•
Suppor t for selec ting a conference re cording
by its strea ming bandw idth fro m all available
recordin gs.
•
Suppor t for easily sharing a link to a
conferen ce.
•
Added the Server Overv iew page for current
usage and sys tem health information.
•
Added an ove rview of t he client env ironment
check in user Preferences.
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D13898.08
MAY 2009
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Features at a Glance
Flexible Content Creation
•
Customizable Personal and System
Recordin g Aliases auto matically apply
recordin g and strea ming sett ings,
conferen ce permis sions and met adata.
•
Suppor t for dialing in and dialing out from
the Conten t Serve r.
•
TANDBERG Man agement Sui te (TMS)
integrat ion:
•
Supp or t fo r Pe rso nal and Syst em
Reco rdi ng A lias es t hro ugh inte gratio n
with TMS 11. 8 an d ab ove..
•
Backwards compatibility with TMS 11.7.
Recording
•
Large sc ale content c reation fr om up to ve
concurr ent video conferenc es (if registe red
to a gatekeepe r).
•
Powerf ul predened system te mplates.
•
Dual Stream suppor t for all calls.
Streaming
•
Live streaming of vide o meetings in multiple
formats and data rates.
•
Multicast and unicast s treaming .
•
In-b uilt Windows Media™ strea ming ser ver.
•
Integration with external streaming servers for
publishing Windows Media™, RealNetworks®
Real Media (RealAudio® and RealVideo®) and
QuickTime® compatible MPEG4 content.
Authentication
•
Suppor t for local, LDAP and domain
authenti cation.
•
Suppor t for guest (unau thentic ated acce ss)
with PIN -protection for c onferenc es.
Permissions
•
Access-list based model for viewing live and
recorded conferences and editing recorded
content.
Content Library
•
Searcha ble content li brar y for viewing live
and recorded conten t.
•
Ability to assign custo mized Catego ries
to conferen ces and sor t conferences by
Categor y.
Content Viewing Experience
•
Indexing content for quick retrieval.
•
Picture in Picture, Two Videos, J oined, and
Switching layouts available.
•
Ability to s witch bet ween dif ferent views
of the video streams and the index (if
available).
Content Editing
•
Ability to a dd and mana ge index points in
the Conten t Editor.
•
Ability to s et the star t and end points for
conferen ce playba ck and create a playlist for
playback of up to two conferences.
Administration
•
User-friendly web -based interface for
administr ative syste m congur ation.
•
Access to administrative logs and W indows
Server from the Co ntent Ser ver web
interf ace.
Gatekeeper Settings
•
Ability to r egister th e Content Se rver wi th
the gatekeeper as a Terminal or a Gateway.
•
Native support fo r TANDBERG E xpressway.
Scalability
•
Suppor t for media s torage in an ex ternal
storage lo cation, such as Network Attac hed
Storage.
Page 8
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D13898.08
MAY 2009
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Legal Notices
All rights r eserv ed. This document cont ains
informat ion that is proprietary to TANDBE RG.
No part of this public ation may be r eproduc ed,
stored in a ret rieval system, or transmitted,
in any form, or by a ny means, elec tronically,
mechanic ally, by photocopying, or otherwise,
without t he prior written p ermission of
TANDBERG. Na tionally an d internationally
recognized trademarks and tr ade names are
the property of their respective hol ders and ar e
hereby ack nowledge d.
Contains iType™ from Ag fa Monot ype
Corpor ation.
Disclaimer
The information in this d ocument is f urnished
for inform ational pur poses onl y, is subject to
change wit hout prio r notice, and should not
be constr ued as a commi tment by TANDB ERG.
The information in this d ocument is b elieved to
be accurate and reliable; however TANDBERG
assumes no re sponsibility or liability for any
errors or inaccura cies that may appear in this
document, nor for any inf ringemen ts of patents or
other rights of third parties r esulting from its use.
No license is g ranted under any paten ts or patent
rights of TAND BERG.
This docum ent was writ ten by the Re search
and Develop ment Depa rtment of TANDBERG,
Norway. We are committed to maintain a h igh
level of qualit y in all our do cumentation. Towards
this effo rt, we wel come you to co ntact us wi th
comments and sugge stions regarding the
contents an d structure of this do cument.
Copyrig ht © 2005 –2007 TANDBERG. All right s
reserved. TANDBERG is a r egistered tradema rk
of TANDBERG ASA and/or its subsidiar ies in the
United St ates and/or other cou ntries.
Third Party Software
Amended / Expand ed Copyr ight notic es for third part y soft ware on the TAND BERG Content Server
systems are lis ted below:
Full copies of t he licenses a nd warranty
statemen ts are loca ted on the pr oduct CD in t he
license les director y.
The non-comm ercial thir d part y code is
distribu ted in binar y form und er the term s of noncopylef t style open source licenses such as BSD.
In accord ance with section (6) of the GNU Lesse r
General P ublic Lice nse and section 3.6 of the
Mozilla Public License, cop ies of such co de
will be provi ded upon re quest by con tacting
TANDBERG. Ple ase conta ct us by using th e
Online Supp ort se ction at w ww.tandb erg.com or
the “contac t us” section of this manual. Please
provide US D 10.00 for media an d shipping.
This produ ct includ es soft ware licensed from
Agora L aboratories. Copy right © 2003 Agora
Labora tories, Inc. All Rights Reserved.
Portio ns utilize Microsoft W indows Med ia
Technologies. C opyrig ht © 1999 –2002 Micr osoft
Corpor ation. All ri ghts reserved.
RealNetworks® techn ology is p rovided under
license from RealNet works, Inc., copyright ©
1995–2003 RealNe tworks, In c. and/or its
suppliers. P.O. Box 91123, Seattle Washingto n
98111–9223, U.S. A. Patent s Pending. All rights
reserved. RealNet works is a re gistered trademar k
of RealNet works, Inc.
License for OpenSSL
This produ ct includ es soft ware developed by
the OpenS SL Projec t for use in the O penSSL
Toolkit. (http://www.openssl.o rg/). Copyright
© 1998–2005 The Op enSSL Project. All ri ghts
reserved.
THE OpenS SL SOF TWARE IS PROVIDED BY THE
Open SSL PR OJECT “AS IS” AND ANY E XPRESSE D
OR IMPLIED WARRAN TIES, INCLUDING, BU T
NOT LIMITED TO, THE IMPLIED WA RRANTIES
OF MERCHA NTABILIT Y AND FITNESS FOR A
PARTICUL AR PURP OSE ARE DISCLAIM ED. IN NO
EVENT SHALL THE Op enSSL PROJECT OR ITS
CONTRIB UTORS BE LIA BLE FOR A NY DIRECT,
INDIRECT, INCID ENTAL, SPECIA L, EXEMPLARY,
OR CONSEQUE NTIAL DAM AGES (INCLU DING ,BUT
NOT LIMITED TO, PROCUREMEN T OF SUBSTITUTE
GOODS OR SE RVICES; LOSS OF USE, DATA,
OR PROFITS; OR BUSINES S INTERRU PTION)
HOWEVE R CAUSED AND ON A NY THEORY OF
LIABILI TY, WHETHE R IN CONTR ACT, STRICT
LIABILI TY, OR TORT( INCLU DING NEGLIGENCE OR
OTHERWISE ) ARISING I N ANY WAY OUT OF THE
USE OF THIS SO FT WARE, EV EN IF ADVISED O F
THE POSSI BILIT Y OF SUCH DAM AGE.
LICENSE FOR Dojo
Copyrig ht © 2005 –2006, T he Dojo Fou ndation
All rights r eserv ed.
Redistrib ution and us e in source an d binary
forms, wit h or withou t modication, are pe rmitte d
provided that the following cond itions are met:
•
Redistrib utions of source code m ust retain the
above copy right notice, this list of co nditions
and the following disclaimer.
•
Redistrib utions in bin ary for m must repro duce
the above co pyright notice, this lis t of
conditio ns and the following disclaimer in
the docum entation and/or other materi als
provided with the dis tribution.
•
Neither t he name of the Dojo Foundation nor
the names of i ts contri butors may b e used
to endorse o r promote p roducts derived f rom
this soft ware wit hout specic prio r writte n
permission.
THIS SOF TWAR E IS PROVIDED BY T HE
COPYRIG HT HOLDE RS AND CONT RIBUTORS
“AS IS” AND ANY EX PRESS OR IM PLIED
WARRAN TIES, INCLUDING, BU T NOT LIMITED TO,
THE IMPLI ED WARRANTIES OF MER CHANTABIL ITY
AND FITNESS FOR A PART ICULAR PURPOS E
ARE DISCL AIMED. IN N O EVENT S HALL THE
COPYRIG HT OWNER OR CONTRIB UTORS BE
LIABLE F OR ANY DIR ECT, INDIRECT, INCIDENTAL,
SPECIAL, E XEMPL ARY, OR CONSEQUE NTIAL
DAMAGES (IN CLUDING, BUT NOT LIMI TED TO,
PROCUREM ENT OF SUBS TITUTE GOODS OR
SERVICES; LOS S OF USE, DATA, OR PROFITS;
OR BUSINES S INTERRU PTION) H OWEVER
CAUSED AND ON A NY THEORY OF L IABILITY,
WHETHE R IN CONTR ACT, STRICT LIABILIT Y, OR
TORT (INCLUDING NEGLI GENCE OR OTHERWISE)
ARISING I N ANY WAY OUT OF THE US E OF
THIS SOF TWAR E, EVEN IF A DVISED OF TH E
POSSIBI LITY OF SUCH DAMAG E.
GNU Lesser General Public License (“LGPL”)
Soft ware Distr ibuted under the LGPL :
FFMPEG, FAAC
Mozilla Public License (“MPL”)
Soft ware Distr ibuted under the MPL :
MPEG4IP
LICENSE FOR Og g
Copyrig ht © 2002, Xip h.org Foundation
Redistrib ution and us e in source an d binary
forms, wit h or withou t modication, are pe rmitte d
provided that the following cond itions are met:
•
Redistrib utions of source code m ust retain the
above copy right notice, this list of co nditions
and the following disclaimer.
•
Redistrib utions in bin ary for m must repro duce
the above co pyright notice, this lis t of
conditio ns and the following disclaimer in
the docum entation and/or other materi als
provided with the dis tribution.
•
Neither the name of the Xiph.org Foundation nor
the names of its contributors may be used to
endorse or promote products derived from this
software without specic prior written permission.
Page 9
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ADMINISTRATOR GUIDE
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
THIS SOF TWAR E IS PROVIDED BY T HE COPYRI GHT HOLD ERS
AND CONT RIBUTORS ``AS IS’’ AND ANY E XPRESS OR IMPLIED
WARRAN TIES, INCLUDING, BU T NOT LIMITED TO, THE IMPLIED
WARRAN TIES OF MERC HANTABILI TY AND F ITNESS F OR A
PARTICUL AR PURP OSE ARE DISCLAIM ED. IN NO EVENT SHALL
THE FOUNDATION OR CONTRIBUTORS BE L IABLE FOR ANY
DIRECT, INDIRECT, INCID ENTAL, SPECIA L, EXEMPLARY, OR
CONSEQUEN TIAL DAMAGES (INCLUD ING, BUT N OT LIMITED TO,
PROCUREM ENT OF SUBS TITUTE GOODS OR SERV ICES; LOSS OF
USE, DATA, OR PROFITS; OR BUSINESS INTERRU PTION) HO WEVER
CAUSED AND ON A NY THEORY OF L IABILITY, WHETHER I N
CONTRACT, STRICT LIABILITY, OR TORT (IN CLUDING N EGLIGEN CE
OR OTHERWIS E) ARISIN G IN ANY WAY OUT OF THE USE OF THIS
SOFT WARE, E VEN IF ADVISED OF THE POS SIBILI TY OF SUC H
DAMAGE.
LICENSE FOR JSON
LICENSE: Re distribu tion and use in source and b inary fo rms, with
or withou t modica tion, are permitted provided that the foll owing
conditio ns are met: Redistributions of sourc e code must r etain
the above co pyright notice, this lis t of conditions and the following
disclaimer. Redistributions in binar y form must r eproduc e the
above copy right notice, this list of co nditions and the following
disclaimer in the docum entation a nd/or other materials provided
with the dis tributi on.
THIS SOF TWAR E IS PROVIDED ``AS IS’’ AND ANY E XPRES S OR
IMPLIED WA RRANT IES, INCLUD ING, BUT N OT LIMITED TO, THE
IMPLIED WA RRANT IES OF MERCH ANTABILIT Y AND FITNESS
FOR A PARTICULAR PU RPOSE ARE D ISCLA IMED. IN NO E VENT
SHALL CONTRIBUTO RS BE LIABL E FOR ANY D IRECT, INDIRECT,
INCIDEN TAL, SPECIAL, EXEMP LARY, OR CONSEQU ENTIAL
DAMAGES (IN CLUDING, BUT NOT LIMI TED TO, ROCUREM ENT
OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS I NTERRUP TION) HOW EVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETH ER IN CONTRACT, STRICT
LIABILI TY, OR TORT (INCLUDING NEGL IGENCE O R OTHERWISE )
ARISING I N ANY WAY OUT OF THE US E OF THIS SOF TWARE, EVE N
IF ADVISED OF THE POSSIBILIT Y OF SUCH DAM AGE.
@category
@package Services_JSON
@author Michal Migurski <mike-json@teczno.com>
@author Matt Knapp <mdknapp[at]gmail[dot]com>
@author Brett Stimmerman <brettstimmerman[at]gmail[dot]com>
@copyright 2005 Michal Migurski
@license http://www.opensource.org/licenses/bsd-license.php
@link http://pear.php.net/pepr/pepr-proposal-show.php?id=198
QuickTime is a t radema rk of Apple C omputer, Inc.
Zune is a trad emark of Microsoft Corpor ation. All ri ghts reser ved.
This TANDBERG product is covered by one or more of the following
patents:
US7,136,577
US6,590,603
US7,28 3,588
EP01953201
GB1338127
Other patents pend ing
View http://www.tandb erg.com/tandberg _p m.jsp for upd ated list.
End-User License Information
IMPORTANT: THE USER MANUAL CD F OR THIS PROD UCT
CONTAINS IMPORTANT TERMS AND COND ITIONS INCLUDING
END USER LICENSE AGREEM ENTS. THE LICENSE AGREEMENTS
SHOULD BE READ PRIOR TO USE. USE OF THIS PRODUCT
CONSTITUTES ACCEP TANCE OF THE TERMS OF THE LI CENSES.
Contact Information
TANDBERG
Philip Pedersens vei 22
1366 Lysaker, Nor way
Tel: +47 67 125 125
Fax: +47 67 125 234
E-mail: tandberg@ tandb erg.com
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
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ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Safety Instructions
For your protection please read these safet y
instruc tions completely before you conne ct the
equipment to the power source. Carefully obser ve
all warnings, p recauti ons and instr uctions
both on the ap paratus and in these op erating
instruc tions.
Retain this ma nual for fut ure reference.
Water and Moisture
•
Do not oper ate the app aratus und er or near
water—for ex ample near a b athtub, kitc hen
sink, or laund ry tub, in a wet b asement, near
a swimming pool or in other a reas with high
humidity.
•
Never install jacks for co mmunication cables
in wet locat ions unless t he jack is spe cically
designed f or wet locations.
•
Do not touch t he produ ct with wet h ands.
Cleaning
•
Unplug the apparatus from commu nication
lines, mains po wer-ou tlet or any pow er source
before cleaning or polis hing.
•
Do not use liquid cleaners or aerosol cleaners.
•
Use a lint-fr ee cloth lig htly moistened
with water for cleaning t he exterior of the
apparatu s.
Ventilation
•
Do not block a ny of the ventilation openings
of the appar atus. Never c over the slot s and
openings wi th a cloth or ot her material.
•
Never install the appar atus near he at sources
such as radiators, heat r egisters, s toves, or
other appa ratus (inclu ding ampliers) that
produce heat.
•
Do not plac e the product in direc t sunlight or
close to a sur face directly heated by the sun.
Lightning
•
Never use this a pparatus, or connec t/
disconnect communi cation cables or power
cables dur ing lightn ing storms.
Dust
•
Do not oper ate the app aratus in are as with
high concentratio n of dust.
Vibration
•
Do not oper ate the app aratus in are as with
vibratio n or place it on an unstable surfa ce.
Power Connection and Hazardous
Voltage
•
The produ ct may have ha zardous vo ltage
inside. Never a ttempt to op en this pro duct,
or any perip herals con nected to t he produc t,
where this action requ ires a tool.
•
This produ ct should always be powered from
an earthed power ou tlet.
•
Never conn ect att ached pow er supply co rd to
other products.
In case any parts of th e product have visual
damage neve r attempt to connect m ains power,
or any other power source, before consulting
servi ce personnel.
•
The plug co nnectin g the power cord to the
product/power supply serves as the main
disconnect device for this equipment. The
power cord m ust always be e asily accessible.
•
Route the power cord so as to avoid it being
walked on or pin ched by item s placed up on or
against it. Pay parti cular attention to the p lugs,
recepta cles and the point wher e the cord exi ts
from the ap paratus.
•
Do not tug the power cord.
•
•
If the prov ided plug d oes not t into y our
outlet, consult an electrician.
•
Never install cables, or any periphe rals,
without rst unplug ging th e device from it’s
power sour ce.
Servicing
•
Do not atte mpt to ser vice the apparatus
yourself as opening or re moving covers may
expose you to d angerous voltages or ot her
hazards, and will void the w arrant y. Refer all
servi cing to qualied ser vice per sonnel.
•
Unplug the apparatus from its power source
and refer ser vicin g to qualied personn el
under the following con ditions:
•
If the power c ord or plug is d amaged or
frayed.
•
If liquid has be en spilled into the appar atus.
•
If object s have fallen into the apparatus.
•
If the apparatus has been exposed to r ain or
moisture.
•
If the apparatus has been subjected to
excessive sh ock by being d ropped.
•
If the cabin et has been damaged.
•
If the apparatus seems to be overheated.
•
If the apparatus emits smoke or abno rmal
odor.
•
If the apparatus fails to operate in
accorda nce with t he operat ing instructions.
Accessories
•
Use only acc essories specied b y the
manufac turer, or sold wit h the appar atus.
Communication Lines
•
Do not use com munication equipment to
repor t a gas leak in the v icinity of the leak.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Environmental Issues
Thank you for buying a pr oduct whi ch contributes to a red uction in
pollution, a nd thereby helps save the environme nt. Our pro ducts
reduce th e need for tr avel and tr anspor t and there by reduce
pollution. Our produ cts have eit her none or few consumabl e
parts (ch emicals, ton er, gas, paper). Our pr oducts are low energ y
consuming p roduct s.
TANDBERG’s Environmental Policy
Environme ntal stewar dship is impor tant to TANDBERG’s culture.
As a global co mpany with s trong cor porate v alues, TANDBER G
is commit ted to followin g internat ional environmental l egislation
and designing technologies that help companies, individuals and
communities creatively addres s environm ental chall enges.
TANDBERG’s environmental obj ectives are to:
• Develop pro ducts th at reduce energy consumption, CO
2
emissions, and traff ic conges tion.
• Provide pr oducts a nd serv ices that improve quali ty of life for
our custome rs.
• Produce p roduct s that can be r ecycled o r disposed of s afely at
the end of product life.
• Comply with all relevant environme ntal legislation.
European Environmental Directives
As a manufacturer of electrical and electronic equipment TANDBERG
is responsible for compliance with the requirements in the European
Directives 2002/96/EC (WEEE) and 2002/95/EC (RoHS).
The prima ry aim of th e WEEE Direc tive and RoH S Directi ve is
to reduce t he impact of d isposal of ele ctrical and electronic
equipment at end- of-life. The WEEE Dir ective aims to reduce
the amount of WEEE sent for d isposal to lan dfill or incineration
by requirin g produc ers to arra nge for colle ction and recycling.
The RoHS Directive ban s the use of cer tain he avy met als and
brominate d flame ret ardants to reduce th e environmental impa ct
of WEEE which is landfilled or inciner ated.
TANDBERG has implemented necessar y proc ess changes to
comply with the Europ ean RoHS Directive (2002/95/EC) and the
European W EEE Direct ive (2002/96/EC).
Waste Handling
In order to avoid the dissemination of ha zardous su bstances in our
environme nt and to diminish the pressure on natur al
resource s, we encour age you to use the appropr iate
take- back systems in your are a. Those systems will
reuse or rec ycle most of t he materials of your end of
life equipm ent in a sound way.
TANDBERG pro ducts pu t on the market after August
2005 are marked with a cr ossed -out wheelie bin
symbol th at invites you to use those t ake- back systems.
Please cont act your lo cal supplier, the regional waste
administr ation or ht tp://w ww.tandberg.net/recycling if you n eed
more infor mation on th e collection and recy cling system in your
area.
Information for Recyclers
As part o f compliance with the European WE EE Directi ve,
TANDBERG provides recycling infor mation on r equest for all types
of new equipm ent put on th e market in Europe after 13 August
2005.
Please cont act TANDBERG and provide the follow ing details for the
product for which you would like to rec eive recyc ling information:
• Model number of TANDBERG p roduct
• Your company’s name
• Contact name
• Address
• Telephone numb er
• E-mail.
Digital User Guides
TANDBERG is ple ased to annou nce that we h ave replac ed the
printed versions of our User Guides wi th a digita l CD version.
Instead of a range of dif ferent user m anuals, there is now one
CD— which can b e used with all TANDBERG pro ducts —in a variety
of languages. The environ mental be nefits of t his are signi ficant.
The CDs are re cyclable and the savi ngs on paper a re huge. A
simple web -bas ed search feature helps you directl y access the
informat ion you need. I n addition, the TANDBERG v ideo systems
now have an intui tive on-screen help funct ion, which provides a
range of usef ul features and tips. The c ontents of the CD can still
be printed locally, whenever needed.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
A 级声明( A Class product declaration)
本产品为 A 级 ITE，在其使用说明,铭牌等显著位置中已包含如下内
容的声明(We declare here that the subject product is A Class ITE
product, and the following statement is clearly marked in the user
manual and nameplate ：
声 明
此为 A 级产品，在生活环境中，该产品可能会造成无线电干扰。在这
种情况下，可能需要用户对其干扰采取切实可行的措施。
WARNING:
This is a class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
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Installation
An important section covering the rst time installation of the
Content Server.
Content
Server
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
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ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Connect the AC power
cable to an electrical distribution
socket. Press the power switch
button at the back side to 1 to
turn on the Content Server.
On the front panel of the system
the power indicator LED, marked
Pwr, will light up.
Preparing for Use
What’s in the Box?
To avoid damage to the unit during transportation,
the Content Server is delivered in a special
shipping box, which should contain the following
components:
•
CD with User Guide and other documentation.
•
Rack-ears and screws.
•
Power cable.
•
Ethernet c able.
•
TANDBERG Content Ser ver.
Please repo rt any discrepanci es to your
TANDBERG Repr esentative immedia tely.
Installation Site Preparations
•
Make sure the C ontent Ser ver is ac cessible
and that all cables can be e asily conne cted.
•
For ventila tion: Leave a space of at least
10 cm (4 inches) behind the Content
Server’s rear panel and 10 cm (4 inches) in
front of the front pane l.
•
The room in w hich you inst all the Content
Server should have an a mbient temp erature
between 0 ºC and 35 ºC (32 ºF and 95 ºF )
and betwe en 10 % and 90 % non-conde nsing
relative hu midity.
•
Do not plac e heavy objects dir ectly on top of
the Conten t Serve r.
•
Do not plac e hot objec ts directly on top, or
directly b eneath the Content Server.
•
Use a ground ed AC power ou tlet for the
Content Server.
Rack Mounting (optional)
Before starting the rack mounting please
make sure the TANDBERG Content Server
is placed securely on a hard flat surface.
Disconnect the AC power cable, if
applicable.
Make sure that the mounting space is
prepared according to the Installation Site
Preparations below left.
Attach the brackets to the Content Server
on both sides of the unit.
Insert the Content Server into a 19” rack, and secure with screws in the front (four screws).
Connect a LAN cable from
the LAN 1 connector
on the Content Server
to your network.
The LAN 2, 3 and 4
connectors are
not used and should
be left open.
Connecting Cables
10 cm
10 cm
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TANDBERG CONTENT SERVER
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
IP Address Setting Conguration
About IP Address Setting IP Settings Menus Available
The Conten t Serve r requires the IP Addre ss
Settings to be congur ed before i t can be
used. IP Add ress can be c ongured u sing the
LCD Panel— see the block diagr am to the right
and the examp le on the nex t page.
The front p anel keys are us ed as follows:
Use this key to ente r the edit mo de and
conrm selection or e ntry.
Use this key to retu rn to the previous
menu screen or exit the edit mode
without s aving the latest entr y.
Use these keys to select ite ms in
the menu, move between v alues in a
numerical address and modif y numeric al
values.
Menu title is shown in orange.
IP Settings
Address Type
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
To Commands
To Version Info
Address Type:
IP Address
<IP address>
Subnet mask
<IP address>
Default Gateway
<IP address>
DNS (Preferred)
<IP address>
DNS (Alternate)
<IP address>
Select Type:
DHCP
Static
Edit Address
000.000.000.000
Edit Subnet
000.000.000.000
Edit Gateway
000.000.000.000
DNS Server
0.0.0.0
DNS Server
0.0.0.0
Save Changes?
No
Yes
Save Changes?
No
Yes
Save Changes?
No
Yes
Save Changes?
No
Yes
Save Changes?
No
Yes
Version Info
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Example 2: Setting the IP Address Itself
Examples of Front Panel Operation
Set the IP Address to Static Example 1: Setting the IP Address Type
Example 2: Setting the IP Address Itself
We recomme nd that you change the IP address
from DHC P to Static o nce the Co ntent Ser ver is
in produc tion. After changin g the IP add ress to
Static, yo u should also sp ecify DNS Prefer red
and Alternate addresses, other wise DNS
lookups for L DAP ser vers, external media
server s, etc. may fail.
Use the examples on this page together wi th
the diagr am on the previous page to s et the IP
address.
To set the subnet mask, default ga teway and
DNS IP addresses, follo w the steps de scribed
below.
Use the Arr ow
keys to scroll up
and down and
have the set tings
shown displayed
one by one. The
menu title w ill be
retained.
The IP Set tings has six submenus. Use t he
Arrow keys to locate Ad dress Type
IP Settings
Address Type
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The upper li ne is the menu t itle (as shown
here) or a text describing a su bmenu or
the setting shown (as in the example to
the right). T he settin gs available c an be
displayed on e by one (the upp er line is
retained) by scrolling up a nd down.
Press Enter to p roduce t he menu. The d isplay
shows two lin es at a time:
Use the Arr ow keys to scroll d own to Static.
Press Enter to p ut the cha nge into effect and
proceed to specif y the IP ad dress.
Press Enter t wice to enter the subme nu:Selectin g IP Settings > Addr ess Type
Static
Use the Arr ow
keys to scroll up
and down and
have the set tings
shown displayed
one by one. The
menu title w ill be
retained.
The IP Set tings has six submenus. Use
the Arrow keys to locate IP Ad dress
IP Settings
Address Type
IP Address
Subnet Mask
Default Gateway
DNS (Preferred)
DNS (Alternate)
The upper li ne is the menu t itle (as shown
here) or a text describing a su bmenu or
the setting shown (as in the example to
the right). T he settin gs available c an be
displayed on e by one (the upp er line is
retained) by scrolling up a nd down.
Press Enter to p roduce t he menu. The d isplay
shows two lin es at a time:
Press Enter to e dit the address.
The rst di git will now blin k.
Use the Arr ow keys to scroll t hrough t he
numbers (0 –9) and p ress Enter when the
number requested app ears. The next digit will
then star t to blink.
Repeat until the nal dig it has been se t.
Press Enter to e nter the sub menu: Press Enter to b ypass any digit not in nee d of
adjustme nt.
When all digits have been set pressing Enter will
produce the Save Changes menu.
Use Arrow keys to select applicable option.
Use Enter to exit t he menu putting changes
into effe ct.This will take you back to the
IP Settings menu.
If you need to change other settings repeat the
procedure selecting the applicable IP Setting
submenu (e.g. Default Gateway) rst.
Use Return to leave a menu undoing any changes. This
will also take you back to the IP Settings menu.
Selectin g IP Settings > IP Addre ss
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We rec ommen d tha t you c heck o ut th e TANDB ERG we b
site re gular ly for updated ver sions of TCS documenta tion,
Frequ ently Asked Ques tions and tr ouble shoot ing in form ation:
http://www.tandb erg.c om/support
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Quick Setup
The Quick Setup section will help you get your Content Server
online and operational quickly. Please note that for security
reasons, you should change the default administrator and the API
password at setup time and before the Content Server is used in a
production environment.
Content
Server
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Select Gatekeeper Enabled and enter the
Gatekeeper address. You can choose to
register the Content Server as a Terminal
or a Gateway. If you select Gateway
registration, you will need to enter H.323
and E.164 Gateway prefixes.
Go to the Administrator Settings > Site
Settings to set the System Name for the
Content Server.
Note: The System Name is use d by TMS
to identif y the Con tent Ser ver.
Basic H.323 Services Setup
Step 1 - Initial SetupAbout Basic H.323 Ser vices
A quick basic setup of your TANDBERG Content
Server includes:
1. Settin g up H.323 ser vices via the Content
Server interf ace.
2. Making a test call recording.
3. Changing t he administ rator password and
setting u p server date and time o n the
Windows Se rver.
Start a Web browser and enter the IP
address of the Content Server. You can
use either HTTP or HTTPS. HTTPS is
recommended for administrative access.
When prompted for login, enter the
username administrator and
password TANDBERG
Go to Conference Setup > Recording
Alias Options. Edit the E.164 aliases
and H.323 IDs for the default Recording
Aliases and save.
Save Site Settings. Stay on the page to
verify if gatekeeper registration has been
successful.
For more on setting the administrative
properties and user conguration, see
the Administrator Settings section.
For security reasons it is important to
change the password for the default local
administrator account as described in
the Windows Server Setup section, as well as the
password for the API (if the API is enabled).
You can register the Content Server with
either gatekeeper or border controller.
For simplicity in this document we’ll use
gatekeeper to refer to either device.
Make sure tha t the E.164 alias es and H.323
IDs unique on y our netwo rk are valid fo r
your gatekeeper or bord er controller.
By default, the Content Server’s H.323
ID is set to the ma chine name, eg.
TANDBERG -<random number >. The H.323 ID of
a live Recording Alias is set to Live<machine_
name> and th e H.323 ID of an on demand
Recordin g Alias is set to OnDemand<machine_
name>. If upgra ding from S2, t he machine
name will be replaced by the serial num ber.
!
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Basic H.323 Services Setup
Step 2 - Call Recording TestAbout Basic H.323 Ser vices
A quick basic setup of your TANDBERG Content
Server includes:
1. Settin g up H.323 ser vices via the Content
Server interf ace (described on the previous
page).
2. Making a test call recording.
3. Changing t he administ rator password and
setting u p server date and time o n the
Windows Se rver (desc ribed on the next
page).
If you have logged out, log back in to the
Content Server web interface via HTTP or
HTTPS://<ContentServerIPaddress>.
Go to Conference Setup > Create
Conference.
Select a default recording alias, type the
address of the endpoint you want to call
and click Place Call. Alternatively, you can
dial one of the recording aliases’ E.164
alias or H.323 ID from your endpoint.
To read more on Reco rding Alias es,
see Recording Aliases
If the recording alias you have selected
has a live stream output, you can watch
the streaming call in Live Conferences.
Calls made with aliases which have
no live streaming outputs will not be
available for viewing until the call has
finished and the recording has been
transcoded.
You can end the call from the Edit link in
Live Conferences, or from the endpoint
you dialed.
You can watch the on demand conference
in Recorded Conferences. Calls which
were made with the default On Demand
alias need to be transcoded before they
can be watched. The progress of the
transcoding process can be viewed on
the Pending Conferences page.
If the Content Server is not registered
to a gatekeeper, you can make a test
recording by dialing the IP address of the
Content Server from an endpoint.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Basic H.323 Services Setup
About Basic H.323 Ser vices
A quick basic setup of your TANDBERG Content
Server includes:
1. Settin g up H.323 ser vices via the Content
Server interf ace.
2. Making a test call recording.
3. Changing t he administ rator password and
setting u p server date and time o n the
Windows Se rver.
Once the initial setup has been completed, log in to the Web User
Interface for Microsoft Windows Server administration,
https://<ContentServerIPaddress>:8098/, using Internet Explorer
and use the Set Administrative Password tool to change your
administrative password.
You may wish to record your new administrative password in a
safe location. Please note that you mus t not change t he default
administr ator account name.
Go to Maintenance > Date/Time to update Date and Time settings
on the server.
Remember to restar t the Content Server every t ime you chan ge
date, time and t ime zone infor mation.
Step 3 -Web Server Setup
To read more on how to se t the
administr ative properti es and user
congura tion, see th e
Administr ator Settings section.
Recommended Next Steps
Now that you h ave completed your installation and te sted your Co ntent Ser ver. you need to go to Re commend ed next steps in setting up your Con tent
Server for recommendations and best pr actice i n administer ing the Content Ser ver for your installatio n.
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We rec ommen d tha t you c heck o ut th e TANDB ERG we b
site re gular ly for updated ver sions of TCS documenta tion,
Frequ ently Asked Ques tions and tr ouble shoot ing in form ation:
http://www.tandb erg.c om/support
TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
TCS Administration
The Administration section contains important information about:
• Recommended Next Steps in Setting up Your Content Server
• Product Registration and Security Updates
• The LCD Panel
Please note that for security reasons, you should check the
TANDBERG ftp site regularly for security updates and apply them to
protect your Content Server system.
Content
Server
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ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Recommended Next Steps in Setting up Your Content Server
What
Why How
Register your Content Server using
the Registration Card
You need to register the Content Server if you would like to be contacted when updates to the TANDBERG Content Server become available.
Use the Registration Card or via the web at
www.tan dberg.com/register
Apply Security Updates You should check t he TANDBERG f tp site site f or new secur ity upd ate installers and appl y them regularly to ensure that your
Content Server is pr otected wi th the most up-to -date securi ty patch es released by Microsof t and teste d for compatibility with
the Conten t Serve r by TANDBERG.
Go to security updates on the TANDBERG
ftp site.
Set up your Authentication Method Local is the default authentication option. It is recommended that you change authentication to LDAP or Domain mode once the
Content Server is in production.
Go to the Authentication section.
Add Users Once you have selected an authentication mode, you need to setup your users or groups and assign them their correct privi-
leges to use the Content Server. User roles on the Content Server include Users, Owners and Administrators.
Go to the User Management section.
Set up Guest Access (if required) Decide whether you want to enable Guest Access, which will allow non authenticated users to view conferences on the Content
Server. Only conferences that have the “Allow access to all users“ option, selected in the Conference Permissions will be able
to be viewed by Guests. Any conference that has access restricted to Authenticated Users will not be available to Guests.
RSS feeds functionality will only be available if Guest Access is enabled.
Go to the User Properties section.
Congure your Media Servers If you want to use an external streaming server or set up multicast streaming, you will need to congure a Media Server for Live
and/or On Demand Streaming. If you want to automatically upload your media to Podcast Producer or iTunesU, you need to create a Podcast Producer or iTunesU distribution media server.
Go to the Media Servers section.
Select your Default Media Servers Make the Media Servers you have just created your system defaults. Default Media Servers will be used when Recording Tem-
plates are created.
Go to the System Defaults section.
Congure Recording Templates There are a number of default System Templates on the Content Server that you can use. Alternatively, you can edit an existing
Template or create new ones using the Media Ser vers that you have created.
Go to the Templates section.
Add/Change Categories Conferences can be assigned a Category to assist users to nd the conference they are looking for. For example, Marketing may
be a Category that is used for all Conferences related to or created by Marketing. Users can lter all Conferences by selecting
the Marketing Category.
Go to the Categories section.
Review and congure Recording
Aliases
Each Recording Alias has an H.323, E.164 and/or SIP number that can be dialed to record a conference. To set the default
behaviour when a call comes in on a particular Recording Alias, you need to set the template and call conguration as well as
edit permissions and metadata for that Alias.
Go to the Recording Alias Options section.
Select the Recording Alias System
Default
When the system E.164 alias, system name or content server IP address is called, the Default Recording Alias will be used.
Go to the System Defaults section.
Congure TMS TANDBERG Management Suite can be used to schedule one-off or recurrent conference recordings.
Using TMS to Schedule Calls section.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Product Registration, Security Updates and Security Certicate
Product Registration
You need to registe r the product if you woul d
like to receive an email from TAND BERG
Constant C are Ser vices wh en updates to t he
TANDBERG Content Ser ver becom e available.
You can register usi ng the Regis tration C ard
provided with your Co ntent Ser ver or via t he
web at
www.tan dberg.com/register.
You can also check t he following ftp site fo r all
available downloads:
http://ftp.tandber g.com/pub/softwar e/
content _ser ver/
Security Updates
All relevant s ecurit y updates for the
TANDBERG Content Ser ver are availa ble from
the followin g ftp site: http://ftp.tandberg .com/
pub/software/device_secu rity/.
IT IS IMPORTANT THAT YOU DOWNLOA D AND
INSTALL THE MOS T RECENT SECURI TY UPDATE
FOR EACH Y EAR FROM THE TANDBERG FTP
SITE BEFO RE USING TH IS PRODUCT. YOU
SHOULD AL SO CHECK THIS SITE REGUL ARLY
TO SEE IF NEW SECURITY U PDATES ARE
AVAILABL E. ALL SECURITY UPDATES RE LEVANT
TO THE Content Server ARE CUMUL ATIVE
THROUGH OUT THE CAL ENDAR YE AR.
Security Certicate Management
Content Server sof twar e upgrad es and security upd ates need to b e installed u sing Remote
Desktop C onnection.
Remote Desk top Connection is also u sed for:
•
Backing up t he Content S erver. See also the Back ing Up and Restoring sec tion.
•
Changing t he default media stor age locati on. See also th e Media Sto rage Loc ation section.
•
Installing t he Secur ity Cer tica te. See the Se curit y Manageme nt sectio n.
For more inf ormation about Remote Desktop Connect ion, see App endix 4: Using Re mote Desk top.
About Remote Desktop Connection
The TANDBERG C ontent Ser ver has implemented SSL (Secure S ockets Layer) protocol for sendin g
user authe nticatio n informat ion (username and passwor d) in a secure w ay at user log in. T he SSL
implement ation mea ns that the Content Ser ver websi te needs to establish its c redentials with the
user’s browser th rough an ele ctronic d ocument k nown as a security ce rticate.
Each TANDBE RG Content S erver is sh ipped wit h a self signe d certi cate issu ed by TANDBERG ,
which is valid f or a year. As TANDBERG is n ot a trusted C erti cate Aut hority, whe n users tr y to log in
to the Content Server, most browsers w ill display a message that th e identit y of the site c ould not
be verie d. Users may ad d the Conten t Serve r to the Trusted sites list in Internet Expl orer or add an
exception in F irefox to avoid getting er ror messages at log in.
Once the original Co ntent Ser ver cer ticat e has expired, b rowsers will d isplay anoth er warning ,
in addition to any previous warning re lated to self -signed certi cates that are install ed. A new
certi cate req uest can be ge nerated us ing the IIS ce rti cate wizar d. Once this r equest is
generated, another sel f signed ce rticate may be cr eated, using a t hird par ty tool, or t his request
can be for warded to a certi cate issuing author ity.
TANDBERG rec ommends p urchasing a s ecurit y cert icate fr om a certicate issuing autho rity th at
has a truste d relationsh ip back to a root authorit y, such as VeriSign o r Comodo. These crede ntials
are most likely to be truste d by browsers, removing t he need to add the Content Server to the list
of trusted sites. This cer tic ate needs to b e generated against the W indows mac hine name or t he
DNS entr y associa ted with the IP addres s that the TCS is using.
The secur ity cer ticate must be inst alled for th e TCS defaul t website. You may also ins tall it for th e
Windows Me dia Administ ration we bsite and the Windows Se rver Ad ministrat ion website to avoid
getting securit y warnings when administ rators lo g in to those sit es. Do NOT remo ve the expire d
certi cate, as this will result in the HT TPS service b eing unavail able, preventing any logon attempts.
Exampl e of an invalid security c erti cate warning in Intern et Explorer:
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
LCD Panel: System Status, Shutting Down and Restarting
Restarting the Content Server
System Status
1. Press Enter to display the M ain Me nu
screen
2. From the M ain Men u screen, us e the
Up or Down arrow to select C om mands
3. Press Enter to conrm you r selection
4. From the C om ma nds menu, u se the Up
or Down arr ow to select Re start a nd
press Enter
5. You will be asked to con rm this
action on the following s creen. At th e
Restar t? prompt, use th e Up or Down
arrow to sele ct Yes and pres s Enter to
conrm.
The LCD panel display indic ates the current status of the
Content Server.
Online. The Content Ser ver is read y to accept calls and
transco de outpu ts. No calls or t ranscod ing jobs are c urrently in
progres s.
1-5 calls. Calls are in progr ess on the Content Ser ver.
Transcoding. A t ranscoding job is in pr ogress on t he Content
Server.
1-5 calls (cnfg). C alls are in pro gress and t he Content S erver
is in Reloading Congura tions mode. I n this mode, th e Content
Server will not accept new calls.
Idle. The Content Ser ver is in Idle mode because an
administr ator is running the TCS wiz ard. In Idle mode, the
Content Server will n ot accept new calls or pro cess new
transco ding jobs. The LCD panel will a lso display ‘1-5 calls (idle)’
or ‘trans (idle)’ if there is a call o r a transcoding process in
progres s when the wizard star ts.
Error. The Cont ent Ser ver is out of disk sp ace or has los t
connect ion to the NAS.
No Network. The Content Ser ver has no connection to the
network .
Shutting Down the Content Server
1. Press Enter to display the M ain Me nu
screen
2. From the M ain Men u screen, us e the
Up or Down arrow to select C om mands
3. Press Enter to conrm you r selectio n
4. From the C om ma nds menu, u se the Up
or Down arr ow to select S hutd ow n and
press Enter
5. You will be asked to con rm this
action on the following s creen. At th e
Shut dow n? prompt, use the U p or
Down arrow to select Yes and p ress
Enter to conrm.
6. IMPORTANT—WAIT UNT IL THE LCD
PANEL DISPL AYS 'POWER OF F' BEFORE
SWITCHING THE POWER BUTTON OF F.
Command Menu Structure
Restoring D efault Settings
is describ ed on the nex t
page.
IP Setti ngs. See the I nstallation section.
Display information on t he
version cur rently ins talled.
Do not Shutdown or Restart the Content Server
While Calls Are In Progress!
!
We do not reco mmend shut ting dow n or restar ting th e
Content Server while calls are in pr ogress. If the Content
Server is in a call and the server is restar ted or shut
down, calls in p rogress will fail and will no t be record ed.
IP Settings
Commands
Version Info
Restart?
No
Yes
Shutdown?
No
Yes
- Restore Defaults Full Restore
Config Restore
Full Restore?
No
Yes
Config Restore?
No
Yes
System status is also displayed on the Se rver Overview
page, under t he Administ rator Set tings menu.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
LCD Panel: Restoring to Default Settings
About Restoring to Default Settings
The administrator can restore the Content
Server to default se ttings pa rtially or fully via
the LCD panel.
A partial restore to default set tings— Con g
Restore —resto res the def ault congu ration
les and temp lates, but do es NOT affect the
content stored on the server.
A full restore to default se ttings —Full Res tore
—removes content an d deletes all me dia les
in addition to restorin g the facto ry conguration
les and temp lates.
Restoring to defaults c ommand in v.3.x
will restore t he Content S erver to v.3.x
defaults, b ut it will also re move any
congura tions spec ic to v.2.x, if the Content
Server has been upg raded to v 3.0 from v2. x!
What Does Cong Restore Do?
Deletes all user-created recording aliases, call
conguration les, templates and unused media
servers and restores v.3.x defaults.
What Does Full Restore Do?
Restoring to Default Settings
Command Menu Structure
IP Settings
Commands
Version Info
Restart?
No
Yes
Shutdown?
No
Yes
- Restore Defaults Full Restore
Config Restore
Full Restore?
No
Yes
Config Restore?
No
Yes
Restar t and Shutd own
are described on the
previous p age.
IP Setti ngs are
describ ed in
Installation.
Press Enter to display the Main Men u
screen.
From the Main Men u screen, use the
Up or Down arrow to select Com mands.
Press Enter to confirm your selection.
From the Com ma nds menu, use the
Up or Down arrow to select Restor e
Defaults and press Enter.
From the Restore De faults menu, use the Up or Down arrow to select Full Restore
or Config Rest ore and press Enter.
If yo u are per forming a f ull restore, you w ill be asked to conrm this ac tion on the following
screen. At the Full Restor e? prompt, use t he Up or Down ar row to selec t Yes and press
Enter to conrm.
If you are per formi ng a part ial restore, you will be asked to conrm this a ction on th e
following sc reen. At the C onfig Rest ore? prompt, u se the Up or Down arrow to sel ect
Yes and press En ter to conr m.
!
Used to enter the edit mod e and conr m
selectio n or entr y.
Used to retur n to the previous menu
screen or exit the edit mode witho ut
saving the l atest entr y.
Used to selec t items in the m enu, move
between values in a nume rical add ress
and modif y numeri cal values.
For an exampl e of this, turn to
IP Address Setting Conguration
in the Installation sec tion.
Using the Front Panel Keys
Deletes all user-created recording aliases, media
servers, call conguration les, categories and
recording templates and restores them to v.3.x
defaults.
•
Deletes all co nference s and media les.
•
Deletes all server logs.
•
If data loc ation has be en changed to an
external storage lo cation (NA S), a full
restore will c hange the default stor age
location b ack to the Co ntent Ser ver. Media
les on the NAS will not be del eted.
Restoring to defaults —bot h Cong
Restore and Full Restore —must n ot be
interrup ted! Logs are av ailable in E:\
logs\SetupUtilit y.director y.
Display information on t he
version cur rently ins talled.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Backing Up and Restoring the Content Server
This section describes the backup and restore procedures for the
TANDBERG Content Server. Please note that scheduled backup
functionality is only available in version 2.3 or higher. This document
covers version 3.x of the TANDBERG Content Server Adminstrator
Guide.
Content
Server
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Backing Up Your Content Server
About Backing up The Backup Procedure
The backup p rocedure described here will b ack up your
application, database, media and all s ettings.
This full backup diffe rs from the partial backup tool used in S2.0
which only b acked up the d atabase.
This procedure alllows you to make one -of f as well as sche duled
backups. We recommend regular back ups, and making a special
one- off backup before u pgradin g your Conte nt Serv er.
It is very import ant to follow the restore p rocedur e as describ ed
here, other wise future upgr ades may not wo rk.
You will need a USB Hard drive with enough spa ce for all les
to be backed up. C heck the tot al size of the l es to be
backed up on yo ur Content S erver (in M y Compute r). You
can also back u p to a networ k location.
If you are not backing up to a network location, connect
a USB hard drive to a USB port on the Content Server. If
the USB device does not appear in My Computer, go to
Computer Management and assign a drive letter which
does not conflict with the existing drives (eg. F).
Login to the web interface using Internet Explorer and
select Windows Server from the Administrator Settings
menu.
If you are not using Internet Explorer, you can also op en
the Backup w izard fro m a Remote Desk top session. Go
to Star t > All Progr ams > Accessories > Sy stem Tools >
Backup
Click th e Maintenan ce tab, then select the Backup link.
Authenticate to open a Remote D esktop co nnection. If
your Internet Explorer 7 sett ings prevent you from running
Active X sc ripts, you may need to add the Content S erver
to your Trusted Sites list in IE.
Star t the Ba ckup and Rest ore Wizard.
more...
Before You Start
Before at tempting b ackup, check in Add/Remove p rograms that
you have Wind ows Ser ver 2003 Se rvice Pack installed. Please
ensure that S ervi ce Pack 2 is inst alled on the Content Server
before proceeding with backu p.
Visit http://ww w.tandber g.com/suppor t/tand berg _devic e_
securit y.jsp for instr uctions on how to install Mi crosof t Windows
Server 2003 Ser vice Pa ck 2 on the TANDB ERG Content S erver.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Backing Up Your Content Server cont.
From the What to Back up step, select Let me choose what
to back up.
The Completing the Backup or Restore Wizard step will
summarize your backup information. Click Finish to start
your backup.
Select Back up files and settings.
From the Backup Type, Destination and Name step:
Browse to t he networ k locatio n or USB Hard Drive you
want to use for yo ur backup.
Type a name for your backup.
From the Items to back up step, select the check boxes
next to:
Local Dis k [C:], Local Disk [E:] and System State
The backup process takes approximately 10 minutes per 5 GB
of data.
Backup progress is r eport ed on screen and a detailed
repor t is provide d at the end of t he proces s.
Your backup is now complete!
The Backup Procedure cont.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Scheduling Backups
Open the Backup and Restore Wizard as described on the
previous pages. Select Advanced Mode.
Click the Schedule Jobs tab.
Click th e Add Job bu tton.
This will op en the Bac kup Wizard. From the What to Back
up step, select Back up sele cted les, dr ive, or network
data. Click N ext.
From th e Items to back up step, select t he check boxes
next to: Local Disk [C:], Local Disk [E:] and Syste m State.
From the Backup Type, Destination an d Name step:
Browse to the network l ocation or USB Hard Drive you
want to use for yo ur backup. Type a name for your ba ckup.
The Scheduling Backup Procedure
more...
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
From the How to Backup step, select Verify data after
backup.
Example settings a re shown in this screenshot.
From the Type of Backup step, select the type of backup
from the following options:
Normal. Ba cks up selec ted les and ma rks each le as
backed up
Copy. Backs up sel ected les b ut does not m ark any as
backed up
Incremental. Backs up s elected l es only if the y were
created or m odied sin ce the prev ious backup
Differ ential. Bac ks up selecte d les only if t hey were
created or m odied sin ce the prev ious backup b ut does
not mark them as backed up
Daily. Backs up onl y les that we re created o r modied
today.
From the Wh en to Backup step, select L ater and click the
Set Sched ule butto n to make your sc heduling se lections.
From the Backup Options step, select Append this backup
to the existing backups.
The Scheduling Backup Procedure cont.
Scheduling Backups... cont.
more...
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Setup
View
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Appendices
The Scheduling Backup Procedure cont.
Scheduling Backups... cont.
After clicking OK, you will be pro mpted twi ce to supply t he passwor d for the acc ount that t he
backup will run under.
Completing the Back up or Restore W izard will sum marize your b ackup infor mation. Click
Finish to sch edule the backup
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Administration
Backing up and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Restoring your Content Server from Backup
Uninstall the TANDBERG Content Ser ver. From Star t >
Control Pa nel, open Add or Remove Pro grams. Sel ect
TANDBERG Content Ser ver and click C hange. At the
following sc reen, select the Remove option.
Go to Start > All Programs > Accessories > System Tools >
Backup.
End any calls in p rogress and log on to your C ontent
Server using Remote D esktop Co nnectio n.
Uninstall the Microsof t SQL Server 20 05. Select M icrosof t
SQL Ser ver 2005 an d click Remove.
In the fo llowing Component Selection sc reen, select TCS
database Engine and click Next.
From th e Add/Remove Programs, u ninstall Mic rosoft S QL
Server VSSWriter and Microsof t SQL Se rver Setup Suppor t
Files.
Browse to C:\Windows\Securit y
Look for les c alled edb*.log, there should be edb.log
and at least on e or two others maybe m ore (often c alled
edbtmp.log or edb00 00*.log).
DO NOT delete e db.log, but delete the oth er one or two
les.
Not removing these le s could result in future up grades
failing following the res tore.
The Restoring Procedure
more...
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Administration
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Restoring your Content Server from Backup... cont.
The Restoring Procedure cont...
Click Advanced… from the Completing the Backup or
Restore Wizard step.
From the How to restore step, select Replace existing files.
From the Wh at to restore s tep, select the check boxes
next to: Local Disk [C:], Local Disk [E:], and System State
Acknowledge the following warning about System State
restore.
From Where to restore step, leave the default setting—
Original location.
Star t the Backu p Wizard. Select Restore les and
settings .
more...
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Conferences
Appendices
Leave the default options selected on the Advanced
Restore Options step.
Click Finish f rom Compl eting the Ba ckup or Restore Wizard
to star t the restor e process.
The progress of the restore is shown on screen.
Once the restore has completed, more detailed information can be obtained by clicking on the
Report button.
YOU MUST RESTART THE COMPUTER AFTER THE RESTORE PROCESS.
Restoring your Content Server from Backup... cont.
The Restoring Procedure cont...
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Administration
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Administrator Settings
This section describes all the options that appear under the
Administrator Settings menu of the web interface.
These options allow you to congure the various settings and
functions of the Content Server.
Content
Server
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Administration
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Accessing Administrator Settings
Use a web browser to log in to the
Content Server interface via http or https:/
/<ContentSer verIPaddress>.
The administrator needs to review the
administr ator sett ings and con gure the
settings b ased on the requiremen ts of the
installati on site.
Congura tion sett ings can be ma de via the
Administr ator Settings menu.
Factor y default u ser name for t he local
administr ator account is adm inistrator
and factory defa ult passwor d is TANDBERG.
It is strong ly recomm ended that you change
the administrative p assword at se tup time
and before t he Content S erver is u sed for
production.
About Administrator Settings Logging In to View the Administrator Options
Click Login.
Enter your administrator user name and
password.
Once successfully l ogged in, y our display na me and user na me will be displ ayed at the
bottom left of the p age, with menu items now avail able according to your login priv ileges.
Click Administrator Settings to display the options available. These are described on the
following pages.
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Administration
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings
Administr ators nee d to review and c ongure Site Settin gs
options bef ore putting the sys tem into production.
The Site Set tings page is automati cally refr eshed ever y 10
seconds.
About Site Settings
The Site Settings options
Site Sett ings menu ite ms include:
• System Info rmation
• Gatekeeper Settin gs
• Advanced H.323 Set tings
• SIP Settings
• Authentication
• API
• User Properties
• System Def aults
All changes m ade in the Site Settin gs page need to be conrm ed by clickin g the Save button at the top or botto m of the page.
The Site Set tings page is available fo r editing eve n if the Content Ser ver is in call. Most settings f rom the Site Settings page can be
changed an d applied while the Conte nt Serv er is in call.
The excepti ons are Gatekeeper set tings, Adv anced H.323 settings, S IP settings, System n ame and Def ault Recording Alias. Any
changes made in those elds will not be ap plied until all c alls on the Co ntent Ser ver have nis hed.
If calls are in progress when the Save S ettings b utton was c licked, the C ontent Ser ver will automatically enter Con guration R eload
mode. In this mode, the Content Ser ver will not ac cept incoming calls or make outgoin g calls.
The followin g indications are availa ble that the Content Server is in Congurat ion Reload mo de:
• The Site Set tings page will display: ‘The TANDBERG C ontent Eng ine is currently in <numb er of live calls> calls. Your Content S erver
is in a call and will not accept any furth er calls until all calls have end ed and the settings have been applied or End all calls .’
• The Create C onferenc e interf ace will disp lay ‘There are no resources availabl e to make a call, ple ase try a gain later’.
• The Ser ver Over view pag e and the LCD pa nel will display : ‘Reloading congura tions’.
When the call or calls currently in pr ogress are completed, new settin gs will be applied and the Co ntent Ser ver will be ab le to receiv e
and make calls.
The administrator may also choose to override th e Congur ation Reload mode and apply changes immediatel y by clicking o n the End
All Calls but ton in Site Settings, which will terminate calls on the Content Server.
Applying Site Settings
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Setup
View
Conferences
Appendices
Site Settings
System Name. Enter the name for the Content
Server. The System Name is used in the
TANDBERG Management Suite to identify added
Content Servers.
Changes to this eld will not take effec t on
a given Content Server until all its calls have
ended.
Frontend Ad dress. Enter the IP add ress or DNS
name of the Content Ser ver. The Frontend
Address, if specie d, is used for the Share
Conferen ce link displayed on the Rec orded
Conferen ces page and the confer ence URL
displayed on t he Edit Conf erence pa ge.
If the Frontend Addres s is not speci ed, links
to conferen ces will be disp layed using t he
address that the user t yped in t he browser URL
to log in to the Content Ser ver.
System Information
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Administration
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings
E.164 Gateway Prex. Alias prex if registered
as a gateway.
Current Status. Displays the status of Content
Server registration with the gatekeeper (registered
or not registered).
Gatekeeper Enabled. Choose Enabled to
register with the gatekeeper.
Gatekeeper Discovery Gatekeeper discovery is
always set to manual on the Content Server. Manual
gatekeeper discovery means that you will register
with one specic gatekeeper, identied by its IP
Address.
Gatekeeper Address. This gatekeeper IP-address
will be used to register the Content Server.
Registration. Choose to register the Content Server
as a Terminal or as a Gateway.
H.323 Gateway Prex. Alias prex if registered
as a gateway.
E.164 Alias. Ot her systems can call the
Content Server usin g the E.164 Alias, if the
Content Server is re gistered to t he gatekeep er.
The recor ding alias spe cied in th e Default
Recordin g Aliases will be used for the c all.
H.323 ID. Othe r systems can call the Content
Server using the H.323 ID, if the Conte nt
Server is registered to the gateke eper. The
recordin g alias speci ed in the Default
Recordin g Aliases will be used for the c all.
Gatekeeper Settings
Authentication. By default, au thentic ation
is set to Of f. If the gatekeep er require s that
systems must authenticate with it b efore they
are allowed to register, then cha nge to Auto
and supply t he User name and Password t hat
will be used by the Content S erver.
User name. Ente r the user nam e to
authenti cate toward t he gatekeep er.
Password. En ter the password to authenticate
toward the ga tekeeper.
Password co nrm. Re -enter the password.
Changes to any elds in the Ga tekeeper
Settings section will not take ef fect on
a given Content Server until all its calls
have ended.
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Administration
Backing up and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Site Settings
NAT Address. The NAT address m ust be the
global, external address to a route r with NAT
suppor t. In the router, the followin g port s must
be routed to t he system’s IP addr ess:
• Port 1720
• The por t range sp ecied by t he Port Ra nge
eld, eg. 3230 to 3270.
Please cont act your TAND BERG representative
or authorized reseller for more information.
Use Static Ports is disabled by
default. This means that the system
will dynamically allocate which ports
to use when opening a TCP/UDP
connection.
Static ports can be enabled by
selecting the checkbox and specifying
the required range of ports.
Port Range. 3230 to 3270 is the
standard rewall port range. It needs
to be congured according to your
local rewall settings.
NAT. Network Address Translation is
used when the Server is connected to
a router with NAT support. The default
setting for NAT is Off.
If NAT is On, the system will signal
the congured NAT address in place
of its own IP address within Q.931
and H.245.
If NAT is set to Auto, the system will
try to determine whether the NAT
address or the real IP address should
be used for signaling. This is done
to make it possible to make calls
to endpoints on the LAN as well as
WAN.
The Advanced H.323 Settings
Changes to any elds in this
section require you to Restart
Service.
Changes to any elds in the Ad vanced
H.323 Sett ings secti on will not take
effect on a given Con tent Ser ver until all
its calls have e nded.
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Administration
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Settings
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Setup
View
Conferences
Appendices
Site Settings
Status. Displays the st atus of Content Ser ver’s
registration with t he SIP reg istrar.
SIP enabled. Select to enable registratio n with
a SIP registrar.
Display name. Enter the Content Ser ver’s SIP
display name.
SIP Addre ss (URI). Oth er systems ca n call
the Conten t Serve r using the SI P Address
or URI (Unifor m Resourc e Identi er) if the
Content Server is re gistered to a S IP registrar.
The recor ding alias spe cied in th e Default
Recordin g Aliases will be used for the c all.
Server Discover y is Manual. T he IP of the
Server must be enter ed below.
Server Address. Enter the IP ad dress or a fu lly
qualied domain name of t he SIP registrar.
Server Type. Select the type of S IP regist rar.
The defaul t setting is Auto, which supports
registering to stand ard SIP ser vers like
OpenSIP S.
Transport . Choose the transport proto col
for SIP. The default transpor t method is TCP
(Transmission Control Pr otocol). UDP (User
Datagr am Protoco l) can also be used.
User name. Ente r the user nam e to
authenti cate toward t he SIP ser ver.
Password. En ter the password to authenticate
toward the SIP serv er.
Password co nrm. Re -enter the password.
SIP Settings
The clickable link View all S IP registrations link
to the SIP Ali as Registr ation page.
Status: Disp lays the st atus of Content Server
registration with t he SIP reg istrar.
Registra tions: Displays all Aliases th at are
registere d to the SIP re gistrar.
Changes to any elds in the SI P Settin gs
section will not take ef fect on th e
Content Server unt il all its calls have
ended.
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TCS
Administration
Backing up and
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Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Authentication Modes
Site Settings
Local Authentication
In local authentication mode, only users with valid local accounts who have been added through the User Management page will be able to log in. Local
authentication can be used if there are not a lot of users using the Content Server, since every account has to be manually set up through the Windows Server
administration menu.
Both LDAP and Domain authentication methods require the details of a Microsoft Active Directory Server to be entered in the Authentication section. At
this time, only Microsoft Active Directory Server is supported by the TANDBERG Content Server.
Clicking on the Save button (see Site Settings) will perform a check of the LDAP server settings as the Content Server attempts to bind to the LDAP
server. Changes to Site Settings will not be saved if the LDAP settings entered are incorrect.
Domain Authentication
Domain authentication can only be used if the Content Server has been added to a domain. If you add the Content Server to an existing domain, you need to
dene a separate security policy for the Content Server, otherwise the existing security policies may prevent the server from functioning correctly. Please contact
your authorized TANDBERG reseller or partner for details of the recommended security policy settings.
Under Domain authentication, users with domain accounts and local users are able to log in. The local administrator account can be used to administer the
server, or some domain users can be given administrative privileges.
LDAP Authentication
LDAP authentication does not require the Content Server to be added to a domain.
Before changing authentication from local to LDAP, the local administrator must add at least one LDAP user with administrative privileges to the Content Server.
To do this, go to User Management > Add Users and enter at least one valid username in the Add Administrators section.
Under LDAP authentication local users cannot log in using the standard login method. However, the local administrator can log in by adding the following string:
#page:login&rescue:true to the end of the Content Server URL in the browser.
Example: The URL will look like this:
http://<ContentServerIPaddress>/tcs/#page:login&rescue:true
Hit the Enter key on your keyboard and log in with the local administrator account in the resulting pop-up window.
While it is possible for the local administrator to login using this method, it is more convenient to give an LDAP user account administrative privileges.
About Authentication
This section allows you to congure
authentication modes for the Content Server.
Authentication determines how users log in to the
Content Server and the username and password
that they must use. For more information, see
also the Prompting Users to Log in section.
There are three modes of authentication
supported by the Content Server:
• Local
• LDAP
• Domain
These are each explained in the section that
follows.
Administrators and Owners always need to
authenticate. Users wanting to view conferences
can log in, or they can be given guest access to
view some or all conferences without logging in.
For more information on conguring guest access,
see the User Properties section.
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Setup
View
Conferences
Appendices
Site Settings
Authentication. Choose the authentication method
for the Content Server.
Local. If you select local authentication, only users
with valid local accounts who have been added
through the Users page will be able to log in. Local
groups are not supported.
Domain. If you select domain authentication, the
Content Server must be added to the domain, and
details of the LDAP server used for authentication
must be lled out in the elds below.
LDAP. If you select LDAP authentication, details of
the LDAP server used for authentication must be
lled out in the elds below.
Authentication Settings
Add LDAP Server. Allows you to add up to four
additional servers that the Content Server will look
up to authenticate users.
This button is only active if you have selected
Domain or LDAP as the authentication mode. In
Local authentication, this button is greyed out.
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Setup
View
Conferences
Appendices
Site Settings
User DN. This is the LDAP identier of the account
in your domain which the Content Server will use to
identify the user who is trying to log in. This account
must have read membership privileges, that is,
privileges to retrieve users’ ‘memberOf’ attributes
from Active Directory using LDAP. You can use an
existing account or create a new special account with
those privileges. This account does not need to be
inside the search tree specied in Base DN.
The User DN (Distinguished name) is a unique name
for this account. It consists of:
•
CN (Common Na me) of the speci al account
•
OU (Organiza tional Unit)
•
DC (Domain O bject Clas s)
User DN examples:
CN=user_account,OU=employees,DC=company,DC
=com
CN=user_account,OU=marketing,DC=company,DC
=com
Please note that DNs can have many more than four
parts.
Server address. Enter the DNS name or IP address
of your LDAP server. Only Microsoft Active Directory
Server is supported for 3.x and 2.x versions of the
Content Server.
Port. Port 389 is the default port for most Domain
Controllers. Global Catalog Servers may use port
389 or 3268.
Base DN. This is the search base which the Content
Server uses to search for user records. The Content
Server will search the object specied by the Base
DN (Distinguished Name) and any objects beneath it.
The Base DN is a unique name for this container. It
typically consists of OU, CN, and DC components.
Base DN examples:
OU=employees,DC=company,DC=com
OU=marketing,OU=employees,DC=company,DC=
com
In the examples above, OU ‘marketing’ is
contained within the OU ‘employees’, so
OU=employees,DC=company,DC=com will identify
all employees of the company including the
Marketing department, and OU=marketing,OU=empl
oyees,DC=company,DC=com will identify users from
the Marketing department only.
Conrm Password. Enter the password again to
verify that it was entered correctly.
Password. Enter the password for t he account
identie d above.
LDAP Server Settings
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Setup
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Conferences
Appendices
Site Settings
The TANDBERG C ontent Ser ver includes an
Application Progr ammer Inte rfac e (API) which
has been designed to provide mechanisms
for external systems an d services to get
informat ion from, and add inform ation to
the TANDBERG C ontent Ser ver. The Ex ternal
Manageme nt API has been designe d for
integrat ion with th e TANDBERG Man agement
Suite (TM S) but may also be of use with othe r
management systems.
The API is ena bled by default and must stay
enabled in t he following c ases:
•
If integra tion with T MS is require d.
•
If the API is us ed for customized integr ation
with other systems. Refer to the TANDBERG
Content Server API Documen tation for
details of available API calls.
If neither of the cases ab ove applies, t he API
can be disab led.
The defaul t API passwo rd at install is
TANDBERG. It is strongly recommended
that you cha nge this password if you
want the API to remain enabled. If
you clear the password an d the passwo rd
eld is empt y, API clients will n ot receive an
authenti cation challenge.
API
Refer to the TANDBERG Conten t
Server API Guide o n www.tan dberg.
com, for det ails of available API calls.
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Site Settings
Select th e Allow Guest Access ch eckbox to
enable unau thentic ated acce ss to the Content
Server for guests.
When the Allow Guest Ac cess optio n is
checked:
•
Users do not have to authenticate to vie w
conferen ces. Guest users can vi ew all
conferen ces that have Allow access to all
users checkbox selected in Conference
permissions.
•
The RSS feeds icon is displayed on the
Recorded Conferen ces page for all users.
Content whi ch allows acc ess to all users
and which is no t password -pro tected can be
viewed fro m an RSS reader.
User Properties
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View
Conferences
Appendices
Site Settings
For more inf ormation on this –
see Recording Aliases.
Default Re cording Alias. If the system
E.164 alias, syste m name or content
server I P address is called fro m an
endpoint, t he Recording Alias spe cied
here will be used for recor ding and/or
streaming the call.
The Recording Alias det ermines:
•
The call set tings, base d on the call
congura tion speci ed in the ali as.
•
The outputs, based on t he recording
template sp ecied in t he alias.
•
Access to t he live and recorded
conferen ce.
•
Conferen ce passwor d (optional).
•
All confere nce metadata, such as
the confer ence name, d escripti on,
speaker, location, copyright and
categor y speci ed in the Alias w ill
be automat ically applied to the
conferen ce and can be e dited befo re
the call is pla ced and also after the
call has nishe d.
Changes to th e Default Re cording Alias
eld will not take effec t on a given
Content Server unt il all its calls have
ended.
Default Media Ser vers. Ser vers sp ecied in t his
section will be used by def ault in new templates.
•
Live Windows Media. Th e Local Windows Media
Streamin g Server is used by def ault. An ex ternal
streamin g server c an be con gured in Medi a
Servers and then s elected as a d efault media
server f or streami ng Windows M edia live.
•
Live MPEG4. B y default, i t is not possible to
stream MP EG4 live off t he content s erver.
An external media ser ver such as Darwi n or
QuickTime s treaming s erver c an be congu red
in Media Ser vers an d then selected as a default
media ser ver for streaming MPEG4 live.
•
Live Real Me dia. By default, it is not possible to
stream Real M edia live of f the content ser ver. An
external media ser ver such as a H elix streaming
server c an be con gured in Medi a Serve rs and
then selec ted as a default media ser ver for
streaming Real Media live.
•
On Demand W indows Me dia. The Loc al Windows
Media Str eaming Ser ver is use d by default. An
external streaming server c an be con gured in
Media Ser vers and then selec ted as a default
media ser ver for streaming Win dows Media o n
demand.
•
On Demand M PEG4. By def ault, the Lo cal IIS
Web Ser ver is congur ed to deliver M PEG4 media
as a progressive download (http streaming ).
An external media ser ver such as Darwi n or
QuickTime s treaming s erver c an be congu red
in Media Ser vers an d then selected as a default
media ser ver for streaming MPEG4 on demand.
•
On Demand Real Media. By default, the Local IIS
Web Ser ver is congur ed to deliver Real Media
as http str eaming. An ex ternal m edia ser ver such
as a Helix stre aming ser ver can be c ongured in
Media Ser vers and then selec ted as a default
media ser ver for streaming Real M edia on
demand.
System Defaults
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Setup
View
Conferences
Appendices
Users
By clickin g on User Name, Display
Name, User Role a nd User/Group,
the sor ting order will be displayed in
either Asc ending or D escendin g order,
dependin g on the dire ction of the a rrow
next to the c olumn name.
The Users lis t also displays t he number
of Recordin g Aliases own ed by each
Administr ator and Ow ner.
Users cann ot own Recor ding Aliases.
About Managing Users
Viewing the Users Page
Click Add Users to add new users.
Details on this can be foun d on the
next page.
Click Delete Selected to delete the
users you have selected by clicking the
checkbox next to the user name.
It is not possible to delete the default
local administrator (MACHINENAME\
ADMINISTRATOR), or the administrative
user you are logged in as.
Clicking on Edit next to a displayed
User name will display the use r’s
Preferences and also th e names of the
Recordin g Aliases they own.
Clicking on t he name of th e Recordin g
Alias will display the edit pa ge for that
Recordin g Alias so chan ges can be
made.
The Users menu is used to add new users, change user privileges
and delete users.
Guest Access
The Content Server supports guest access to view conferences. If
you want guest users to view conferences without having to log in to
the Content Server:
•
Select Allow Guest Access checkbox in Site Settings, and
•
Select Allow access to all users checkbox in Conference
permissions for all or some conferences.
With guest access, users only need to enter the Content Server IP
address in their browser and they do not have to authenticate at all
to view those conferences. In this case, you only need to add users
who will have to authenticate (log in) to get special privileges, such as
administrators and owners.
Authenticated Access
The Content Server also supports authenticated access to
view conferences. If you want only authenticated users to view
conferences, make sure that the Allow Guest Access checkbox is
deselected in Site Settings . In this case, you have to add all users
who need access to view, edit or administer content (through the
Add Users page). If you select Allow access to all users checkbox
in Conference permissions, those conferences will be available for
viewing by all authenticated users.
Authenticated and Guest Access
It is also possible to have a mixture of guest and authenticated
access for viewing conferences. If you want some conferences
to be available to everybody, and other conferences restricted to
authenticated users:
•
Select Allow Guest Access checkbox in Site Settings, and ...
•
Select All ow access to all users checkbox in Conference
Permission s for conferences you want guests to see.
•
Add users and/or groups who nee d to login to th e
Content Server (through the A dd Users pa ge) and then
enter user- or g roup names in C onference Permissions
for conferences that o nly those au thentic ated users
should be able to view.
Depending on the authentication method chosen in Site Settings,
administrators can add local users (who have been created on the
local computer) or users (or groups) authenticated via LDAP.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
About Adding Users
If Local authentica tion is selec ted in Site Se ttings, lo cal users
can log in to th e Content Se rver.
Firstly, you need to ensure t hat local us er accounts have been
created on t he Content S erver. You can create local use r
accounts from the Wi ndows Ser ver administration site in the
Administr ator Settings menu.
These user s then need to be added to t he Content S erver
database by entering t heir usernames on the Ad d Users page.
Please note that adding lo cal group s is not suppor ted.
Local user names must b e entered in t his format:
MACHINEN AME\user.name:Dis play Name(opt ional)
Adding Users Under Local Authentication
All users with valid accounts on the Domain or LDA P server will
be added au tomatically upon log in if:
•
Domain or LDA P authentication is s elected in S ite Settings
and
•
Allow Guest A ccess is de selected i n Site Sett ings.
Users added automatically will onl y have priv ileges to view
conferen ces they are authorize d to view (their user role will
be User). Administrators can give use rs special p rivileges by
changing t heir role to O wner or Admi nistrator).
Groups alw ays need to be a dded manually throug h the Add
Users page.
LDAP/Active Director y group s must be enter ed in this for mat:
@group.na me
Please note that althou gh a group is ad ded in this format,
@group.na me, both the group name and its base DN ar e
displayed in t he Users pa ge.
When addin g a group, all mem bers of tha t group will be
automatically adde d to the Conte nt Serv er on login wi th
the privileges you assi gned to the g roup, if Domain or LDAP
authenti cation is sel ected in Site Settin gs, and regar dless of
whether or n ot Allow Guest Access is s elected in Site Settings.
If you add a group with Owner privileges, as memb ers of that
group log in to t he Content S erver, their accounts will be
automatically created. The User Rol e next to the ir user name in
the Users page will appear to be User, but they w ill have Owne r
privileges inherited from their group membership.
If you want all me mbers of the group to be Us ers or Owners,
but some members of th e group need administr ative pri vileges,
you can chan ge the User Role for these me mbers to Ad min. The
highest user role will be ap plied.
Adding Groups
LDAP/Active Director y users n eed to be add ed manually through
the Add User s page befo re they can log in if:
•
Domain or LDA P authentication is s elected in S ite Settings,
and
•
Allow Guest A ccess is sel ected in Site Settin gs.
Adding users under Do main authe nticatio n:
•
Users must be entered in this format: D OMAINN AME\user.
name or DOM AINNA ME\user.name:Displ ay name
Adding users under LDA P authentication:
•
Users must be entered in this format: us er.name or user.
name:Display n ame
Adding Users or Groups Under Domain or LDAP
Authentication
When Domain or LDAP aut hentica tion is selec ted in Site
Settings, LDAP/Active Director y users o r groups can log in to the
Content Server.
Active Director y users can be added to t he Content S erver
manually or au tomatic ally.
Groups need to be adde d manually. Any use rs in those g roups
will then be ab le to log in wit hout havin g to be added individually.
The user will in herit gro up privile ges from th e group they b elong
to.
Adding Users Manually
Adding Users Automatically
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Adding Users
Adding Administrators, Owners and Users
Use the Add Us ers page to ad d users to the
system.
Users need to be added to t he user dat abase
on the Conte nt Serv er in order to log in.
To ensure users have t he right privileges,
enter user names in the cor rect tex t
eld:
•
Users enter ed in the Add
Administr ators tex t eld will have
administr ative pri vileges.
•
Users enter ed in the Add O wners tex t
eld will be abl e to make calls fr om
the Conten t Serve r interf ace, edit
personal recordin g aliases that they
own and edit c onferenc es they have
recorde d with a recording alias w hich
gives them e ditor pri vileges.
•
Users enter ed in the Add Us ers text
eld will be abl e to view confe rences
they have access to (thes e users will
only see the View Confer ences menu).
About the Add Users Page
User names are not checked
when they are entered on this
page—you need to ensure that
user details are correct, otherwise
users will not be able to log in!
Click here to add users to th e database
after you have entered t he new users.
Click here to return to the Us ers page
undoing any c hanges mad e.
To add users, enter one user name p er
line, or user nam es separated by a
semicolon.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Templates
The Templates Page
There may be t oo many
templates to b e displayed
on a single pa ge given the
preset num ber of templates
displayed per page. Go to th e
other pages from here. Ch eck
your Prefer ences to cha nge
the number of displayed
Items Per Page.
The conten ts of a template determine h ow a
videoco nference is streamed/recorded by the
TANDBERG Content Ser ver.
The Conten t Serve r comes wit h a number of
pre- dened templates that have no select box
and so canno t be deleted. T hey can be ed ited
and saved as new templates.
Templates that ar e used in a reco rding alias
cannot be d eleted. They a re identi able
because t heir check b ox is greyed ou t.
Administr ator created templates c an be
edited, cha nged and save d or saved as a new
template.
About Templates
Click Add Template to create
a new template.
Options to think about for using existing,
or creating new templates to produce the
output required:
•
What codecs or combinations of codecs are
needed? Windows Media, Real Media or
QuickTime?
•
Is the conference needed to be streamed live
or on demand or both?
•
What sizes are needed for the outputs: audio,
small, medium or large?
•
Will there be any outputs for playback in
portable devices?
•
What layout do you want for playback in the
viewer or for the portable device?
•
Would you like to have your recorded
conference media uploaded to your iTunes U
account or your Podcast Producer server?
According to what answers are given to the
above options, a recording/streaming template
can be chosen from one of the existing system
templates, one of the system templates can be
saved as a new template, or a new template can
be created.
Any template can be
edited and t hen saved
with chan ges or saved
as a new template.
Templates that ar e being
used in a call ca n also be
edited for t he next call.
Select tem plates to be
deleted. Use t he check- box
above the co lumn to selec t
non- preden ed template s.
Predened system temp lates
cannot be deleted from t he
interf ace. Templates that
are used in recording aliases
cannot be selected or d eleted
from the list.
Click here to delete the
templates selected.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates
The Template Editor
About System Templates
A number of Sy stem Templates are available by
default. S ystem templ ates cannot b e changed
but they can be edited an d then saved as a
new template.
If changes ar e made to the template and you
want to keep it, e nter a new name f or the
template and click the Save As butto n. The
new name will ini tially be called “Copy of ...”.
Enter a new nam e to reect t he changes in t he
template and save it.
Click Cancel to not save the c hanges.
Clicking th e Return but ton will take you back to
view the list of templates.
The Template “Windows Media Single Li ve and
On Demand” has been edi ted here to show
this page. Changes cannot b e saved to these
System Templates, but they ca n be saved as
new Templates.
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ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Output Viewing Options
Output V iewing Options
The Output Viewing O ptions allow you to
chose the di fferen t ways in which conferences
created usin g this templa te can be view ed by
users.
The options are:
•
Movies to be displayed in th e Content
Viewer
•
Movies to be created for download to
Porta ble Devic es
•
Movies to be created for download and
playback on the user’s comp uter.
•
Movies to be created and up loaded to a
Distribu tion Media Server: Podcast Producer
Server, and/or to iTunesU.
If a conference has Create movies for
Distribu tion selec ted and no other outpu ts, no
media will be av ailable for viewing loc ally on
the Conten t Serve r until anoth er type of Output
Viewing Options is selec ted for this conference.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Content Viewer (I)
Output Layout
The Output Layout determines the way in which
conferences are streamed and played back.
Available options include:
Two Videos—creates a video for the Main source
and one for the Dual Source (VCR, Document
Camera, Computer etc) for viewing in the Viewer.
If Dual is not activated during the call, then only
the Main Video will be available for On Demand
playback. A dual stream will be displayed for Live
conferences whether it is turned on or not.
Joined—creates one video output consisting of
the main source on the left and the dual to the
right joined as one video le. For Live broadcast,
Dual will be displayed as a poster when it is not
activated.
Switching—creates one video output. The Main
video is replaced by the Dual when Dual is
activated, then replaced by Main when Dual is
stopped.
Picture in picture—creates one video with main
inserted into the Dual. When Dual is activated,
the Main video will transition to the selected
location, displaying the Dual video. On turning off
Dual, the Main will transition to take up the entire
video.
For On Demand and Live Re-transcoded
conferences of any layout, if Dual is not
activated, the conference will display a single
movie from the Main source.
Movie Set tings
Formats. There are three form ats availabl e.
•
Windows Me dia for play back using W indows
Media Player.
•
MPEG4 for playback usin g QuickTime.
•
Real Media fo r playbac k using Real Me dia
Player.
Windows Me dia, MPEG4 and R eal Media
formats c an be viewed o n a PC, as long as th e
correct plugins have b een downloaded and
installed.
Only MPEG4 fo rmat play back is supp orted o n a
Macintosh.
To support users watchin g a conferen ce on
a mixture of PCs and Macintoshes, cho ose
Windows Me dia and MPEG4 f ormats. T he
Windows Me dia format will be automa tically
selected a nd played ba ck on a PC, and MPEG4
on a Macintosh.
If you selec t one forma t only - MPEG4 - users
on a PC will need to install Qui ckTime Player on
their comp uters to view the confer ence, if the
QuickTime p lugin is not alr eady inst alled.
For more inf ormation and examples
of layouts, see also Presentation
Window.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
Movie Settings
Large. If your users have access to a high-speed LAN,
choose ‘Large’. Beware, the bit rate for streaming the
conference will depend on the bandwidth of the call, and
can be as high as 1.76Mbps for a 1920k call. Users on
broadband connections which cannot suppor t this streaming
bit rate will get a very poor streaming experience, with video
buffering, stopping and star ting (stuttering). This format also
takes the longest to transcode.
The resolution of the recorded video will depend on the video
format negotiated for the call as well as the call bandwidt h,
apart from QCIF calls, which will always get a 160 × 120
pixels resolution, CIF calls, which get 352 × 264 pixels and
w288p calls, which get 512 × 288 pixels.
In the Switching layout, the resolution will be:
•
480 × 360 pixels for 2.5CIF and 4CIF calls made at or
below 768k;
•
640 × 360 pixels for w448p, w576p and 720p calls made
at or below 768k;
•
576 × 448 pixels for 2.5CIF calls made at or above 1152k;
•
768 × 4 48 pixels for w448p, w576p and 720p calls made
at or above 1152k.
Movie Settings
Conference Sizes. You can select up to two conference sizes.
Your selection of conference sizes in the Template Editor should
be based on the end-user’s streaming environment and Internet
connection.
Audio-only. If your users have a very poor qualit y Internet access,
choose ‘Audio-only’. The average bit rate for streaming the
conference will be around 35 kbps. Audio from the Main source
will be recorded and played back, and if Dual Video is activated
during the call, it will be displayed as still images.
Small. If your users have 56k modem access, choose ‘Small’. The
average bit rate for streaming the conference will be around 51
kbps.
The resolution of the recorded video in the Switching layout will
be up to 160x120 pixels (for QCIF, CIF, 2.5CIF and 4CIF calls) and
212x120 pixels (for w288p, w448p, w576p, 720p). In the Two
Videos layout, Dual Video will be displayed as still images only.
Medium. If your users have broadband access to the Internet
(around 500kbps), choose ‘Medium’. The bit rate for streaming
the conference will depend on the bandwidth of the call, but will
be capped at 471 kbps. So, for example, a 128k call bandwidth
will result in a 117kbps streaming bit rate for your conference, and
a 384k call bandwidth will result in a 353kbps bit rate. All calls
512K and over will result in a 471kbps bit rate for your streaming
conference.
The resolution of the recorded video will depend on the video
format negotiated for the call as well as the call bandwidt h,
apart from QCIF calls, which will always get a 160 × 120 pixels
resolution.
In the Switching layout, the resolution will be:
•
240 × 180 pixels for CIF, 2.5CIF and 4CIF calls made at or
below 384k;
•
320 × 180 pixels for w288p, w448p, w576p, 720p calls made
at or below 384k;
•
320 × 240 pixels for CIF, 2.5CIF and 4CIF calls made at or
above 512k;
•
424 × 240 pixels for w288p, w448p, w576p, 720p calls made
at or above 512k.
The Content Viewer (II)
Large and Medium sizes have been designed to
provide the optimum viewing experience based on
adaptive algorithms which are dependent on the video
format negotiated during the call and the bandwidth of the call.
Higher quality inputs with a large amount of data will result in
a high resolution and high streaming bit rate outputs—e.g.
a Large size Windows Media Switching layout template used
in a w576p call made at a bandwidth of 1920k will result in a
768 × 448 video streaming at a bit rate of 1.76 Mbps. Lower
quality inputs with less data will result in lower resolution and
lower bit rate outputs—e.g. the same Large size template
used in a 384k 4CIF call will result in a 480 × 360 video
streaming at 353 kbps.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Content Viewer (III)
Movie Set tings
On Demand M edia Ser ver Set tings. Displ ays
the defaul t Media Ser vers selected in the
System Def aults sec tion of the Si te Settin gs
page, for the s elected Formats. Select the
Media Ser vers for On Demand v iewing of the
conferen ces recor ded using this template. No n
selected f ormats will be greyed ou t.
Live Media S erver Se ttings. Select the cor rect
Media Ser ver from the list for Li ve Stream ing.
If only one is se t up, this will be selected. If
none are set up, t he following error mess age
will be displayed: Your movie(s) will not be
broadcasted live until you have a live en abled
Media Ser ver set up.
You will need to set up a Me dia Ser ver for live
streaming as describ ed in the Media Server
settings s ection.
Live Stre am. Choose if the Confer ence is to
be viewed Li ve. Select t he Format and Size
if more than o ne is select ed in the Movie
Settings. Only one liv e stream is available
per confer ence – othe r formats a nd sizes you
selected in the template will be transcoded
after th e conferen ce has nishe d.
Retransc ode realtime movies. If this is
selected, t he Live mov ies will be transcoded
again after the Live C onferenc e has
completed. This can result in better quality
viewing bu t will also add ex tra pro cessing and
load on the Content Ser ver.
If Retranscode realtime movies is n ot
selected a nd playba ck of the Conference
OnDeman d is not satisf actor y, the Live
transco ded conference can b e retrans coded
from the Su mmary s ection of t he Manage
Output s page.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Portable Devices Section
This section will only be av ailable if th e Create
movies for Portabl e Devices o ption was
selected in the Output viewing options sec tion.
Output L ayout
Switching—cr eates one video outpu t. The Main
video is replaced by the Dual when D ual is
activate d, then repl aced by Main w hen Dual is
stopped.
Picture in pi cture —creates one video stream
with main picture inser ted into t he Dual.
When Dual is a ctivated, the Main vid eo will
transition to the sele cted loca tion, display ing
the Dual video. On turning off Dual, the Main
will transition to take up the entire video. This
layout can b e restric tive when v iewing on a
small resolu tion monito r.
Movie Set tings. Choose the outp uts for you r
port able devic es.
Options are:
•
iPod Video
•
iPod Audio
•
Zune (Micros oft compatible) Vide o
•
Zune Audio.
Once the O fine Trans coder has c reated the
outputs, they will be available for Use rs from
the Download link and icon on the Recorded
Conferen ce Listing p age.
Users then c opy the les to the corre ct folder
for synchronizing wit h their Por table D evice.
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ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Download Section
The Download sectio n will only be available if
the Create m ovies for Download opti on was
selected in the Output viewing options sec tion.
Output L ayout
Joined —creates one video output c onsisting
of the main sou rce on the le ft and th e dual to
the right j oined as one video le. Dual w ill be
displayed as a p oster when i t is not activ ated.
Switching—cr eates one video outpu t. The Main
video is replaced by the Dual when D ual is
activate d, then repl aced by Main w hen Dual is
stopped.
Picture in pi cture —creates one video with main
picture ins erted into the Dual. W hen Dual is
activate d, the Main vi deo will tra nsition to th e
selected l ocation, displaying the Dual video. On
turning of f Dual, the M ain will tran sition to take
up the entire video.
Movie Set tings
Formats—the re are three formats av ailable.
Windows Me dia for play back using W indows
Media Player, MPEG4 for playba ck using
QuickTime Player and Real M edia for play back
using Real Media Player. Either 1, 2 or 3
formats c an be chosen.
Conferen ce Sizes— as les will b e
download ed and viewe d on a computer, the
internet connectio n is not then an is sue,
other than t he time it takes to download
them. The ad vantage is for users wi th poor
Internet connections as they can w atch
the les, onc e downloaded, witho ut being
connected to the Inter net.
One or two sizes need to be selected to
create a downloadable o utput.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Distribution Section - Podcast Producer and iTunes U
The Distribution se ction will only be available if
the Create m ovies for Distribution option was
selected in the Output viewing options sec tion.
Output layout
Joined —creates one video output c onsisting
of the main sou rce on the le ft and th e dual to
the right j oined as one video le. Dual w ill be
displayed as a p oster when i t is not activ ated.
Switching—cr eates one video outpu t. The Main
video is replaced by the Dual when D ual is
activate d, then repl aced by Main w hen Dual is
stopped.
Picture in pi cture —creates one video with main
picture ins erted into the Dual. W hen Dual is
activate d, the Main vi deo will tra nsition to th e
selected l ocation, displaying the Dual video. On
turning of f Dual, the M ain will tran sition to take
up the entire video.
Podcast Pr oducer. Choos e this option a nd
select a Pod cast Prod ucer Medi a Serve r to
automate the proces s of uploadin g recorded
content to your Podcast Producer server.
To use the TANDBERG Co ntent Ser ver as a
Podcast Ca pture appli cation, simp ly make
a call on a Recor ding Alias wh ich uses a
template wi th a Podcast Producer output. O n
completion of the call, th e Content Se rver
will transc ode the co nference r ecordin g using
the selec ted outpu t layout wit h a large size
MPEG- 4 video format and up load the le to
your Podcast Produc er server. There it will be
picked up by th e Podcast Producer Wo rkow
specie d in the Media Server you congur ed on
the Conten t Serve r.
iTunes U. Chose this op tion and sele ct your
iTunes U Media Ser ver to automate the
process of uploading r ecorde d content to an
iTunes U account .
The Output Layout o ption and Size (Small,
Medium or L arge) speci es the form at and
quality of t he MPEG -4 recording to be up loaded
to the iTunes U account selec ted from the
Media Ser ver drop down menu.
You may also specif y an additional audio -o nly
output.
To use the TANDBERG Co ntent Ser ver to
capture your iTunes U content, simply make a
call on a Recording Alias whic h uses a template
with an iTunes U output. On co mpletion of the
call, the Content Ser ver will transcode the
conferen ce record ing using the settings you
specie d and upload t he le to your iTunes U
account.
Podcast Pr oducer is a third- part y
product provided by Apple. For s etup
and suppor t infor mation on Podcast
Producer, go to:
http://www.apple.com/support/macos xserve r/
podcast produc er/
iTunes U is a third -par ty product
provided by Apple. For setup and
suppor t informa tion on iTunes U, go to:
http://www.apple.com/support/itu nes_u/
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing Templates cont...
The Summary Section
Viewer Summary. Shows in formatio n about the
outputs created by this template fo r viewing
in the Content Viewer. If the co nference h ad a
live compo nent, but no ofine tr anscodin g has
been spec ied in the template, a retr anscod e
option che ckbox will be d isplayed. This allows
administr ators to retranscod e the live output.
Porta ble Devic es Summar y. Shows infor mation
about the o utputs c reated by this template
for Port able Devi ces. Displays the format for
iPod and Zune Video as well as audio formats
chosen as well as t he Path to th e le.
Download S ummar y. Shows informa tion
about the o utputs c reated by this template
for Download to a user’s compu ter. Displays
the Output layout, fo rmat and size f or all the
Downloads selected as well as the Path to the
le.
Distribu tion Summary. Shows information
about the o utputs c reated by this template for
Distribu tion to Podc ast Producer or iTunes U:
the Output layout, fo rmat and size. T he path
to the le shows ‘ Exter nal’, once the le has
been uploa ded to Podc ast produ cer or
iTunes U.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Adding Templates
To add a new template, go to Templa tes menu
item. You will be taken to the Templates pa ge.
Click the Ad d Template butt on at the bot tom of
the list of Templates.
This will take yo u to a blank Template Editor
page. On this p age you can co ngure the n ew
template and then save it.
Enter the Na me of the Template as m eaningf ul
as possible for the users w ho will be selecting
Templates for their Personal Recording A liases.
The Name do es not need to d etail the outputs
that the Templat e will create as t his information
is displayed in t he Recording Alias and Cr eate
Conferen ce pages.
If none of the C reate movies options are
selected, t he conference will be recorded
to a le but no viewable outputs will initially
be created. To create output s from such a
conferen ce, Edit the Co nference and choose
the Manage Outputs button. T his allows an
Editor to add v iewable outputs to a co mpleted
conferen ce that has been recor ded.
To create outputs for this Template, c hoose one
or more of the f ollowing options:
•
Create movi es for the Content Viewer
•
Create movi es for Por table Dev ices
•
Create movi es for Download
•
Create movi es for Distr ibution
See the Editing Templates se ction for f ull
descript ions of all the op tions availa ble in the
Template Editor page.
The Template Editor
There is a maximum of 6 outputs per
Template. If the limi t is exceeded, a
message like “ This template has 7
outputs. The maximum number of o utputs
for a template is 6. You must remove 1
output before you can save this template.
See Summary for more information.” will be
displayed an d the templa te cannot be s aved
if there are m ore than 6 ou tputs, so some will
have to be deleted.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
System Templates
Description Recorded Output
Windows Me dia PoP Live a nd On Demand Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand.
Windows Me dia PoP Live a nd On Demand with
Porta ble Devic e Download
Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for both Live
and On Demand. Also has downloadable Video outputs for Zune and iPod using the Switching Output.
Windows Me dia PoP On Demand Only Uses the Two Videos output consisting of a Main and a Dual. Conference size is Medium for On Demand.
No live output from this Template.
Windows Me dia Single L ive and On De mand Uses the Swi tching out put. Displ ays Main but w hen Dual is swi tched on, Dual is displayed.
Conferen ce size is Mediu m for both Li ve and On Dem and.
Windows Me dia Single O n Demand Only Uses the Swi tching out put. Displ ays Main but w hen Dual is swi tched on, Dual is displayed.
Conferen ce size is Mediu m for On Demand viewing o nly.
The System Templates Available
About System Templates
The table s hown here lists the default
Windows Me dia System Templates that
come installed with th e Content Server.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
The Media Servers Options
About Media Ser vers
Media Servers
Use the Medi a Serve rs page to congure
external streaming server s for live str eaming
and on deman d playbac k of Windows M edia,
MPEG4 and Real M edia conte nt. You can
also add distribution s erver s to automate
the process of upload ing recor ded conten t to
Apple’s Podcast P roducer f or furt her work ow
or to Apple iTunes U for hosting
Exter nal strea ming ser vers con gured here will
be available w hen you create new templa tes or
edit existin g templates. You can also specif y
your congu red ser vers to be th e default
server s for new temp lates.
The TANDBERG C ontent Ser ver com es with
two prec ongured d efault med ia serve rs which
cannot be edited or deleted:
•
Local IIS Web Server
•
Local Windows Media Streaming Server
Local IIS Web Server. By default, this s erver is used to
deliver MPEG4 and Real Media for on dema nd playba ck as
a progres sive downlo ad (HTT P or pseudo -str eaming). It also
delivers still images, if av ailable. This server cannot be mod ied
or deleted.
Local Windows Media S treaming S erver. By default, this s erver is us ed for
streamin g Windows Me dia live and on d emand. This server c annot be mo died or
deleted, but its prope rties c an be edited and it can be s aved as a new ser ver.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server Settings
Conguration Options
Adding Windows Media Streaming Server
Click Add Windows Media Streamin g Server
to create a new server fo r streamin g Windows
Media.
Only Windows Media St reaming Servers are
suppor ted for str eaming Win dows Media
content of f the TANDBERG Content Server.
Saving the media ser ver will che ck that the
server is available at t he speci ed serv er
address an d will display th e media ser ver ty pe
if the infor mation is available.
The congu ration options for your W indows
Media streaming ser ver inclu de live and on
demand streaming.
Live streams can be sen t to Windows Media
Player client s using either a unicast (Support
Live Unicast Streaming option) or a multicast
(Suppor t Live Multi cast Streaming option)
connect ion.
Please note that unicast s treaming c an be
congured for either t he local or an external
Windows Me dia Strea ming Ser ver, but
mulitcast st reaming c an only be con gured wit h
the local W indows Med ia Streaming Ser ver.
Before you c an star t delivering your live co ntent
as a multicast stream, you n eed to chec k with
your netwo rk administ rator tha t your network is
multicast e nabled.
Name. Enter a descripti ve name for th e serve r.
The ser ver name will b e used in a templ ate
when selec ting a media server. This eld is
required.
Server Address. Enter the DNS n ame or the
IP addres s of the ser ver. Use (local) if it is on
this TANDBERG C ontent Ser ver. This eld is
required.
Suppor t Live Unic ast Streaming. Sele ct if the
server is to suppor t live unicast streaming.
Once sele cted the Media Ser ver will be
available to choose in the L ive Media Server
Settings for template s that stre am Windows
Media.
Support Live Multicast Streaming. Select
if the ser ver is to supp ort live m ulticast
streaming. Once selected the M edia Ser ver
will be available to choose in t he Live Media
Server Settings for template s that stre am
Windows Me dia. If you select this option, the
Unicast and On Demand options will be come
unavailabl e, so you cannot c reate a multi cast
and on deman d streamin g serve r as one Media
Server.
Support On Demand. Select if the server is to
support on demand streaming. Once selecte d
the Media S erver will be available to choose
in the On Dem and Media S erver S ettings for
templates t hat stream W indows Media.
Unicast is th e default live streamin g
option for the default L ocal Wind ows
Media Str eaming Ser ver. Unicast
connect ions are one -to one c onnecti ons
between each Windows Media Player client and
the ser ver. Each unicast client that connect s to
the ser ver takes up ad ditional b andwidt h.
In multicas t deliver y, the serv er sends only one
stream whi ch reache s all player clients at the
same time. Th ere is no addi tional over head for
the ser ver regardless of whet her one or mor e
clients are c onnected.
Multicast deliver y is generall y used for
broadcasting live st reams on a cor porate
network a nd will only work if all routers on the
network a re multicast enabled.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Live Unicast Streaming Settings
Conguring Windows Media Streaming Server
Live settings
User Name. Enter the
user name to be used for
authenti cation with your
streaming server.
Password. En ter the
password to b e used for
authenti cation with your
streaming server.
Password Co nrm. Enter the
password a gain to conr m.
Server push. Selec t this option if you want to
push your live stream to an ex ternal Windows
Media streaming ser ver.
Port. En ter the por t to be used with an external
Windows Me dia stream ing ser ver. The default
port if you are using the Content S erver’s
Windows Me dia stream ing ser ver is 8080.
Networ k pull por t(s). Select
this option if you want the
external server to request the
stream. A net work publishing
point must be created on
the exter nal Window s Media
streaming server t o use this
functio nality. Enter t he ports
for network pull of Main an d
Dual video streams —selec t
ports that are NOT bei ng used
by the Content Server (see
Appendi x 3 for a list of por ts
used by the Co ntent Ser ver).
Live URLs
Use default live URLs. Ch oose this opt ion to
use the default live URL for this media server.
Use alternate live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs for Main and Dual video streams and
choose whether you wish the lename (in this
case the publishing point name) to be appended
to the alternate URL.
Publishing Points
Create new. Choo se this optio n if you want th e
Content Server to cr eate new publishing point s
on your external streaming ser ver.
Create new using settings from existing. Choose
this option if you want the Content Server to create
new publishing points on your external streaming
server, using the settings from existing publishing
points. Enter the existing Publishing Points for your
Main and Dual video streams (they can be the
same in both elds).
Use existing. Choose this option if you have
already set up publishing points on your external
streaming server. Enter the existing Publishing
Points for your Main and Dual video streams.
There must be two different publishing points to
stream one video stream off each.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Live Multicast Streaming Settings
Conguring Windows Media Streaming Server
Select Support Live Multicast Stre aming to
create your m ulticast M edia Ser ver (the other
options will b ecome unav ailable).
Windows Me dia multic ast streaming is only
available fr om the Cont ent Ser ver, therefore
the Ser ver Addre ss is set to (local) and the
option is greyed out in the interface.
Server Push Port. The defau lt port for the loc al
Content Server’s Wind ows Media st reaming
server is 8080.
Create new using settings from existing. Choose
this option if you want the Content Server to
create new publishing points using the settings
from existing publishing points. Enter the
existing Publishing Points for your Main and Dual
video streams (they can be the same in both
elds). The default multicast enabled publishing
point on the TANDBERG Content Server is
TCSmulticastTemplate.
Multicast IP Addres s. Enter a dest ination
multicast a ddress. The Content S erver will
stream to this IP addres s. The range of
allowable IP Addresse s is from 224.0.0.1 to
239.255.255.25 5. The multic ast address you
need to enter w ill depend on the congu ration
of your netw ork.
If you do not ent er a Multicast IP address, the
Content Se rver will use the rst t wo octets
of the IP add ress spec ied in the D estinatio n
multicas t IP addres s of the WMS Mu lticast D ata
Writer prope rties of th e multica st publish ing
point, but it will dynami cally assig n the last
two octet s, eg. if an IP ad dress like 10.0.1.1 is
specie d at the publis hing point, t he Content
Server may use any addresses in th e 10.0
range for mul ticast st reaming.
Streamin g port r ange start. Enter a port
number for t he star t of the live streaming p ort
range. The p ort ra nge must be fr om 10000 to
65000.
TTL. Choose the multicast time to live (T TL)
threshold. The “multicast TTL” tells the networ k
how far multi cast packets should be allowed to
travel acr oss the net work. The value “Subne t”
(i.e. TTL=1) means that pa ckets do not p ass
the rst network router. This setti ng should
mean a multic ast strea m is viewable on any
network , even those not enabled fo r multicas t,
where the client is on the s ame subnet as
the Conten t Serve r. The efca cy of higher
values: LA N (TT L=32), WAN (64), Internet
(128), Unrestricted (255) depends o n the
congura tion of the ne twork.
Use existing. Choose this option if you have set up
publishing points on your streaming server. Enter
the existing Publishing Points for your Main and
Dual video streams. There must be two different
publishing points to stream one video stream
off each, if you are using a Two Videos layout. If
you are using Switching, Joined or PIP layouts,
you need to specify only one publishing point, for
Main.
Live URLs. Only the default URLs are available,
therefor e (http://(local)/tcs/data) is set in in
Main and Dual elds, Append lename to URL
is selected and those options are greyed out in
the interface.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Test FTP. The FTP upload fun ctionali ty can be
tested by clicking on the F TP test button du ring
media ser ver setup.F TP up load is also tested
every time the media s erver is s aved.
On demand U RLs
Use default o n demand UR Ls. Choose this
option to use t he default o n demand UR L for
this media server.
Use alterna te on demand U RLs. Choo se this
option to supply your own U RLs for on de mand
streaming. Enter the URLs for Main and Dual
video str eams and cho ose whether you wish
the lenam e to be appen ded to the alt ernate
URL.
On Demand Settings
Conguring Windows Media Streaming Server cont...
Media loc ation
Write movie s to the default media loc ation.
Select this option if you want your med ia to be
writte n to the Content Server’s default media
location ( you can ch eck the def ault media
storage lo cation in the Server Maintenance
page). The default media loc ation for Windows
Media les is (media location)\data\media.
Write movie s to an alterna te locatio n. Choose
this option if you want to write the media to an
external streaming server using a shared d rive
or UNC path. Enter the sha red drive o r UNC
path, e.g. //servername in the Alternate path
eld.
FTP movies to location. Choos e this option to
FTP t he media les t o the exter nal streaming
server o nce the call has ended.
Server Address. Enter the IP ad dress or DNS
name of the F TP ser ver.
Port. En ter the por t numbe r of the F TP ser vice.
Most FTP servers will use port 21.
Director y. Enter the director y relative to the
root FTP directo ry on the FTP server. Leave
this blank to upload to the ro ot FTP d irector y.
The direc tory sho uld be specied using fo rward
slashes like in a UR L, e.g. /movies/.
User Name. Enter the username to be used for
authenti cation with the F TP ser ver.
Password. En ter the password to be used for
authenti cation with the F TP ser ver.
Password Co nrm. Enter the password again
to conrm.
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server settings
Name. Enter a descripti ve name for th e serve r.
The ser ver name will b e used in a templ ate
when selec ting a media server. This is a
required eld.
Suppor t Live Unic ast Streaming. Sele ct if the
server is to suppor t live unicast streaming.
Once sele cted the Media Ser ver will be
available to choose in the L ive Media Server
Settings for template s that stre am MPEG4.
Suppor t Live Multicast St reaming. S elect if
the Media S erver is to suppor t live multicast
streaming. Once selected the M edia Ser ver will
be available to choose in th e Live Media Server
Settings for template s that stre am MPEG4.
Suppor t On Demand. Select i f the ser ver is to
suppor t on demand streaming. Once sele cted
the Media S erver will be available to choose
in the On Dem and Media S erver S ettings for
templates t hat stream M PEG4.
Unicast and On Demand S erver A ddress. Enter
the DNS nam e or the IP ad dress of the ex ternal
streamin g server. This is a r equired eld.
The QuickTime Or Dar win Streaming Server Settings
Adding QuickTime or Darwin Streaming Server
Conguration Options
The Conten t Serve r default ins tallation
suppor ts only HT TP- based on demand
streaming of MPEG4 from i ts local IIS Web
Server. An external me dia ser ver must be set
up for live unic ast and tru e (RTSP) on -demand
streaming of MPEG4.
Click Add QuickTime or Da rwin St reaming
Server to congure a n external server f or
streaming MPEG4 media.
Only Dar win and Qui ckTime Streaming Servers
are suppor ted for streaming M PEG- 4 content
off the TAND BERG Conte nt Serv er.
Saving the media ser ver will che ck that the
server is available at t he speci ed serv er
address an d will display th e media ser ver ty pe
if the infor mation is available. Unicast live
streaming from QuickTime or Dar win ser vers
(RTSP announce) is also tested when savin g
the media se rver
The congu ration options for your Q uickTime
or Darw in streamin g serve r include live and on
demand streaming.
There are t wo options for conguring the medi a
server f or live MPEG4 s treaming:
•
Live unicast streamin g. This requi res an
external QuickTime or Darwin streaming
server t o relay strea ms to clients.
•
Live multicast strea ming. This option
requires a Media Ser ver to be set up o n
the Conten t Serve r but does not require an
external QuickTime or Darwin streaming
server t o relay strea ms to clients - the
multicast s tream is sen t directly from the
Content Server.
Unicast connections are one-to one
connect ions betw een each QuickTime
Player client a nd the ser ver. Each
unicast clie nt that connects to th e
server t akes up addi tional bandwidth.
In multicas t deliver y, the serv er sends only one
stream whi ch reache s all player clients at the
same time. Th ere is no addi tional over head for
the ser ver regardless of whet her one or mor e
clients are c onnected.
Multicast deliver y is generall y used for
broadcasting live st reams on a cor porate
network a nd will only work if all routers on the
network a re multicast enabled.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Live URLs
Use default live URLs. Ch oose this opt ion to
use the default live URL for this media server.
Use alterna te live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs fo r Main and Dual video str eams and
choose whether you wish the lenam e (in this
case the sdp lename) to be app ended to th e
alternate U RL.
Live Unicast Streaming Settings
Conguring QuickTime or Darwin Streaming Server
Live unicast streamin g settin gs
Streamin g port r ange start. Spe cify the star t
port fo r your streaming por t range, e.g. 3 0000.
The star t por t must be an even number. The
Content Server will use the streaming star t
port + 30 to be used for streaming li ve calls,
eg. a por t range from 3000 0 to 30030. Ensure
that you select por ts that are NOT being used
by the Content Server (see Append ix 3 for a list
of port s used by the Content Ser ver).
User Name. Enter the user name to be used for
authenti cation with your stre aming ser ver.
Password. En ter the password to be used for
authenti cation with your stre aming ser ver.
Password Co nrm. Enter the password again
to conrm.
TTL. Choose the multicast time to live (T TL)
threshold. The “multicast TTL” tells the networ k
how far multi cast packets should be allowed
to travel across the net work. Th e default
threshold is LAN (TTL=32). The value “Subnet”
(i.e. TTL=1) means that pa ckets do not p ass
the rst network router. This setti ng should
mean a multic ast strea m is viewable on any
network , even those not enabled fo r multicas t,
where the client is on the s ame subnet as t he
Content Se rver. The ef cacy of higher valu es
WAN (64), Internet (128), Unre stricte d (255)
depends on the congu ration of th e networ k
Live Multicast Streaming Settings
Live multicast strea ming sett ings
Multicast IP Addres s. Enter a dest ination
multicast a ddress. The range of allowable
IP Addres ses is from 224.0.0.1 to
239.255.255.25 5. The multic ast address will
depend on t he congur ation of the network .
Streamin g port r ange start. Enter a port
number for t he star t of the Live Streamin g Port
Range. The po rt ran ge must be fro m 10000 to
65000 and must be an even number.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Test FTP. The FTP upload fun ctionali ty can be
tested by clicking on the F TP test button du ring
media ser ver setup.F TP up load is also tested
every time the media s erver is s aved.
On demand U RLs
Use default o n demand UR Ls. Choose this
option to use t he default o n demand UR L for
this media server.
Use alterna te on demand U RLs. Choo se this
option to supply your own U RLs for on de mand
streaming. Enter the URLs for Main and Dual
video str eams and cho ose whether you wish
the lenam e to be appen ded to the alt ernate
URL.
The On Demand Settings
Adding QuickTime or Darwin Streaming Server cont...
Media loc ation
Write movie s to the default media loc ation.
Select this option if you want your med ia to be
writte n to the Content Server’s default media
location ( you can ch eck the def ault media
storage lo cation in the Server Maintenance
page). The default media loc ation for M PEG4
les is (media loc ation)\data\www.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive or
UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path eld.
FTP movies to location. Choos e this option to
FTP t he media les t o the exter nal streaming
server o nce the call has ended.
Server Address. Enter the IP ad dress or DNS
name of the F TP ser ver.
Port. En ter the por t numbe r of the F TP ser vice.
Most FTP servers will use port 21.
Director y. Enter the directory rela tive to the
root FTP directo ry on the FTP server. Leave
this blank to upload to the ro ot FTP d irector y.
The direc tory sho uld be specied using fo rward
slashes like in a UR L, e.g. /movies/.
User Name. Enter the username to be used for
authenti cation with the F TP ser ver.
Password. En ter the password to be used for
authenti cation with the F TP ser ver.
Password Co nrm. Enter the password again
to conrm.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Live streaming settings
Server Type. Select either Ser ver G2 or Ser ver
90.
Port. En ter the por t to be used for live
streaming off your Re al Media ser ver.
Broadcast Point. Enter the broadcast point fo r
the ser ver. If you have not manually chan ged it
on your external ser ver, the broad cast mount
point for Server G2 is “enc oder”, and for Ser ver
90, “broadc ast”.
User Name. Enter the user name to be used for
authenti cation with your stre aming ser ver.
Password. En ter the password to be used for
authenti cation with your stre aming ser ver.
Password Co nrm. Enter the password again
to conrm.
The Real Media Streaming Settings Options
Adding Real Media Streaming Server
Conguring Real Media Server
Click the Ad d Real Media S treaming S erver to
congure an ex ternal s erver for streamin g Real
Media.
Only Helix S treaming S erver is suppor ted
for streaming Real Medi a content of f the
TANDBERG Content Ser ver.
Name. Enter a descripti ve name for th e serve r.
The ser ver name will b e used in a templ ate
when selec ting a media server.
Server Address. Enter the DNS n ame or the IP
address of t he server.
Suppor t Live St reaming. Select if the server is
to suppor t live stre aming. Onc e selecte d the
Media Ser ver will be available to ch oose in the
Live Media S erver S ettings f or templates that
stream Real M edia.
Suppor t On Demand. Select i f the ser ver is to
suppor t on demand streaming. Once sele cted
the Media S erver will be available to choose
in the On Dem and Media S erver S ettings for
templates t hat stream Real Media.
Live URLs
Use default live URLs. Ch oose this opt ion to
use the default live URL for this media server.
Use alterna te live URLs. Choose this option to
supply your own URLs for live streaming. Enter
the URLs fo r Main and Dual video str eams and
choose whether you wish the lenam e to be
appende d to the alter nate URL.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Test FTP. The FTP upload fun ctionali ty can be
tested by clicking on the F TP test button du ring
media ser ver setup.F TP up load is also tested
every time the media s erver is s aved.
On demand U RLs
Use default o n demand UR Ls. Choose this
option to use t he default o n demand UR L for
this media server. Enter th e Broadcast Point for
the streaming ser ver.
Use alterna te on demand U RLs. Use alternate
on demand URLs: Choose t his option to supply
your own URL s for on dema nd streaming. Enter
the URLs fo r Main and Dual video str eams and
choose whether you wish the lenam e to be
appende d to the alter nate URL.
The On Demand Settings Options
Adding Real Media Streaming Server cont...
Media loc ation
Write movie s to the default media loc ation.
Select this option if you want your med ia to be
writte n to the Content Server’s default media
location ( you can ch eck the def ault media
storage lo cation in the Server Maintenance
page). The default media loc ation for Re al
Media les is (media location)\data\ww w.
Write movies to an alternate location. Choose
this option if you want to write the media to an
external streaming server using a shared drive or
UNC path. Enter the shared drive or UNC path,
e.g. //servername in the Alternate path eld.
FTP movies to location. Choos e this option to
FTP t he media les t o the exter nal streaming
server o nce the call has ended.
Server Address. Enter the IP ad dress or DNS
name of the F TP ser ver.
Port. En ter the por t numbe r of the F TP ser vice.
Most FTP servers will use port 21.
Director y. Enter the directory rela tive to the
root FTP directo ry on the FTP server. Leave
this blank to upload to the ro ot FTP d irector y.
The direc tory sho uld be specied using fo rward
slashes like in a UR L, e.g. /movies/.
User Name. Enter the username to be used for
authenti cation with the F TP ser ver.
Password. En ter the password to be used for
authenti cation with the F TP ser ver.
Password Co nrm. Enter the password again
to conrm.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Get Work ows. Click the button t o connect to
your Podcast Produc er server and display a lis t
of all available w orkow s.
Workow N ame. Selec t a work ow name from
the dropd own list. The workow denes the
set of encoding and publishing tasks to b e
perfo rmed by Pod cast Producer.
The Podcast Producer Settings
Adding Podcast Producer Server
Conguring Podcast Producer Server
Podcast Pr oducer is a third- part y
product provided by Apple. For s etup
and suppor t infor mation on Podcast
Producer, go to:
http://www.apple.com/support/macos xserve r/
podcast produc er/
Click Add Pod cast Prod ucer Ser ver to congure
a distribu tion media server fo r uploading
content created on the TAND BERG Conte nt
Server to your Podcast Produc er serv er for
further work ow.
Once you hav e created your distribu tion media
server, add i t to a template.
Name. Enter a descripti ve name for th e serve r.
The ser ver name will b e used in a templ ate
when selec ting a media server.
Server Address. Enter the DNS n ame or the IP
address of t he server.
User Name. Enter the user name to be used
for authen tication w ith your Pod cast Prod ucer
server.
Password. En ter the password to be used for
authenti cation with your Podc ast Producer
server.
Password Co nrm. Enter the password again
to conrm.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Display Nam e. Enter the ac tual name of the
account us ed to upload c ontent to iTunes U.
User Name. Enter the username of the ac count
used to uploa d content to iTunes U.
Email addre ss. Enter the e mail address of the
account us ed to upload c ontent to iTunes U.
User Identier. Enter the user identi er for the
account us ed to upload c ontent to iTunes U.
Tab ID. Enter iTunes U upload location, e.g .:
1234567890.01498307570. This ID is the
sufx of the URL foun d by drag ging a tab within
iTunes while browsing your iTunes U account.
The iTunes U Settings
Adding iTunes U Server
Conguring iTunes U Server
iTunes U is a third -par ty product
provided by Apple. For setup and
suppor t informa tion on iTunes U, go to:
http://www.apple.com/support/itu nes_u/
Click Add iTunesU S erver to c ongure a
distribu tion media server fo r uploading content
created on t he TANDBERG Co ntent Ser ver to
your iTunes U acco unt for hosting.
Once you hav e created your distribu tion media
server, add i t to a template.
Name. Enter a descripti ve name for th e serve r.
The ser ver name will b e used in a templ ate
when selec ting a media server.
Site URL. Enter the Site U RL provid ed by Apple
Inc which id enties t his iTunes U accoun t.
Shared Se cret. Enter a nd conrm t he Shared
Secret pr ovided by Apple Inc for t his iTunes U
account.
Shared Se cret Conr m. Enter the S hared
Secret again to conrm.
Administr ator Credentials. Enter the crede ntial
string pr ovided by Apple Inc specify ing
administr ator access permissions.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Call Congurations
Call Congurations Over view
About Call Congurations
The Call Con gurations page allows
administr ators to set up differe nt
congura tions for calls. These call
congura tions can th en be selec ted in a
Recordin g Aliase and used in a call.
The followin g call options are controlled by
the Call Conguration attach ed to a Recording
Alias:
• H.239 support and r esolutions
• suppor ted call speeds
• maximum c all lengt h
• encry ption supp ort
• suppor ted video and audio cod ecs.
The System C all Congur ation cannot be
deleted. It c an be edited and then saved as
a new Call Con guration. I t has all options
selected a nd is used in the pre- installed
Recordin g Aliases - Def ault OnDe mand only
and Defaul t Live and On Demand.
User create d Call Congurations th at are used
in a Recordin g Alias will have t heir selec tion
box greyed ou t, so cannot b e deleted.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Editing, Duplicating or Creating a New Call Conguration
The Call Conguration Editor Settings
About Editing
This is ver y similar to the te mplate
editing de scribed in the art icles on
Template Editor.
System call c ongurat ion cannot b e
altered — instead it c an be edited
and saved under a new name to allow
changes to be m ade.
Non- system call congurat ions, however,
may be edited.
The Call Con guration Editor Page is
shown here as i t looks when t he Add Call
Cong but ton has been clicked.
Name. Use the N ame eld to pr ovide a
short d escripti on of your call conguration
le.
H.239 Capabilities Ena bled. H.239
capabilit ies are enabl ed by defaul t. If H.239
Dual Vide o output is not required, t his
capabilit y can be disabled.
Suppor ted Resolu tions. Administrator s can
select th e resolutio ns for accep table H.239
video inpu t. For opti mal per formanc e, it is
recommended that t he maximu m resolution
be set to 800 × 600 or 640 × 48 0.
Call Options. The supported call speeds
and maximum time in call can be set for call
congura tion.
Suppor ted call sp eeds (kbps). The
administr ator can select the supporte d call
speeds for c alls from a range of options
from 128 to 2048 kbps. Th is determines
the range of available call bandwidths
when the Recording Alias using a given call
congura tion is dialled.
Maximum time in call (mins). This feature
will automat ically end b oth incoming and
outgoin g calls when the call time exceeds
the leng th of time sp ecied in mi nutes. The
default setting in th e Full Call Con guration
template is 0, whi ch means that the call will
never be auto matically ended. The d efault
value for new c all congur ations is 0.
Adver tised Cod ecs. The TANDBERG
Content Server sup port s adver tising of
video and au dio codec s as part of the
capabilit y set negotiation.
Video Algo rithm. Th e administr ator can
enable advertisin g of video co decs for
each call co nguration by selecting the
checkbox. Suppor ted advertise d codecs.
include H. 261, H.263 and H. 264.
Audio Algor ithm. The a dministra tor can
enable advertisin g of audio cod ecs for
each call co nguration by selecting the
checkbox. Suppor ted advertise d codecs
include G.711, G.722 and G.722.1.
Suppor t Encr yption. S elect to allow
calls using this call conguration to use
encry ption.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
On View Conf erences p ages, users w ill
not be able to view or select a categor y
unless it has b een assign ed to a
conferen ce they have p ermission s to see.
Categories
Adding Categories
About Categories
A conferen ce can be assi gned a Cate gory to
make search ing for conferences quicker for
the user. Person al Recordin g Aliases can be
assigned a c ategor y so that any co nference
created usin g the alias inh erits the c ategor y.
There are si x categories that come w ith the
Content Server installation, A nnounce ment,
Educatio n, General, Meetings, News and
Training. Each c ategor y contains a n ame and a
descript ion.
Administr ators can e dit existing c ategories,
delete cate gories that are not need ed and add
new categor ies to the inst allation. T here is no
limit on the nu mber of Cate gories that can be
entered.
Delete cate gories by clic king the Ca tegories
select box and then the D elete Selected but ton
If a categor y is deleted, all conferences that
were assign ed to that ca tegory will then have
no categor y assign ed to them.
Click the Ad d Categor y button to add a new
categor y and description.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Overv iew of the process:
1. Expor ting a co nference
Expor t the conference f rom the sou rce Content Server. Clicking on Export c onference star ts a proce ss where ou tputs served by the precon gured
default me dia servers (Local I IS Web Ser ver and Loc al Windows M edia Streaming Ser ver) and co nference metadat a are copied and packaged as a
signed proprietary bundl ed format, .tcb.
Once the .tc b le has been c reated on the source Content Ser ver, it can be downloaded b y the user to an ex ternal network lo cation.
2. Updating a conference
The .tcb le will ex ist on the sou rce Content Server for a week fr om the date of ex port ing. Durin g that time i t is possible to u pdate the information
and outpu ts for this co nference a nd to expor t ithe up dated version of the conference again by clickin g on Update exporte d conferen ce. This will
replace t he origina l expor t le with an up dated one. Af ter a week , the .tcb le will b e automati cally delet ed from the s ource Con tent Ser ver.
3. Uploading a conference
To import a conference, th e .tcb le need s to be upload ed to the destination TCS rst. There are two way s of uploadin g the le:
•
through t he web inter face - fo r les under 2G B.
•
through Remote Desk top - for les over 2GB.
The TANDBERG C ontent Ser ver web interfa ce upload f unction ality che cks the les inside the .tcb b undle, their s tructur e and the sig nature of th e
bundle and r ejects inv alid les. Fil es with incorrect ex tensions up loaded dir ectly to th e Content Se rver’s desk top will not eve n be displaye d on the
Impor t Conferen ce page.
4. Impor ting a confe rence
All uploaded conferences are liste d on the Import Conference page. Confere nces whose state is Not im porte d have had their .tcb les uplo aded to
the Conten t Serve r, but have not been imported and there fore are not av ailable for viewing. Clicking on Impo rt nex t to the confe rence nam e will star t
the proc ess of unpacking the .tcb le. This might t ake a while, depending on le size.
Once the state of the co nference changes to Importe d, it is availabl e for viewing f rom the Rec orded Co nference s page. The conference import le
can then be d eleted fro m the Impor t Confe rence page, which deletes its .tcb le from disk (but does not affect the importe d conferen ce in Recorded
Conferen ces).
Limitations:
• This functionalit y is available on ly to administ rators; conference e ditors do not have privileges to expo rt or imp ort.
• Conferen ces can be exporte d one at time, bat ch expor ting and importing is not supported.
• Conferen ces recor ded with p re-S3.0 versions cannot be exporte d.
• Conferen ces with pending out puts are not available fo r expor t.
• Unicode character s in conference names a re replac ed with und erscore s when uploa ded throu gh the web in terfa ce. When a le wi th unicod e
characters in confe rence nam e is placed directly in t he Impor ts folder on the TCS desktop, the Import Conferenc e page will not display it.
• Distribu tion outp uts (eg. Podc ast produ cer) and les stored on external str eaming ser vers are i gnored an d will not be exp orted.
• File uploa d through the web inter face w ill fail if due to p oor network conditions the upl oad takes longer than 15 min utes.
• Expor ting and impor ting is not avail able when the TCS is out of disk space.
Exporting and Importing Conferences
Exporting and Impor ting Conferences Overview
About Exporting and Importing
Conferen ces can be copied from o ne Content
Server to other Content Ser vers. To do this,
use the expo rt and import functionality
available in S 3.3 or highe r. For an overv iew of
this funct ionalit y, see Expor ting and Impor ting
Conferen ces Over view.
For more details, see
• Expor t Conference
• Impor t Conferen ce
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Import Conference
Import Conference Page
Importing Conference Options
The Impor t Confe rence pag e lists conference les t hat have
been uploa ded to this Co ntent Ser ver.
Before a con ference c an be impor ted, an administrato r needs
to expor t it from another TANDBERG Content Server. For mor e
details, see Expor t Confer ence.
To import a conference, you n eed to uploa d that conference’s
.tcb le to another Content S erver rst. Ther e are two ways of
doing that:
• through t he web inter face - fo r les under 2G B.
• through Remote Desk top - for les over 2GB.
Upload thr ough the we b interf ace:
• Click the Upl oad File bu tton.
• Browse to the .tcb le of the co nferenc e you want to imp ort.
• Automatically impor t confe rences af ter upload is selecte d by
default. If you deselect this chec kbox, the c onferenc e le will
be uploaded, but will not b e impor ted.
• Click Upload to star t uploading the le. A prog ress bar will
display the status of the up load. Dep ending on network
conditio ns and the size of t he le, this may t ake a while.
Upload thr ough Remote Desktop:
• Copy the exp orted .tc b le to the Imp orts s hortcut on the
desktop of the TCS
• The confer ence name s hould now be displayed on th e Impor t
Conferen ce page. The s tate of the conferenc e will be Not
Impor ted.
• Click Impor t to star t unpacking the .tc b le. This may take a
while. Once all conferen ce outputs have been u npacked an d
conferen ce state has c hanged to Importe d, the confer ence is
available for viewing from the Recorded Conferences page.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server Logs
The Server Logs Page
About Server Logs
Content Server logs from the Co ntent Engin e,
Content Library a nd Transcode Engine and
Helper are av ailable fro m this menu ite m.
•
Content Engine logs are displayed by
default.
•
Select th e service you want to s ee the log
for from the drop- down me nu.
•
To view a log, click nam e of the log le and
you will be pro mpted to ope n it with your
favorite tex t editor or save it to disk.
•
The administrator can navigate th rough the
log les and d elete old log l es from the
interf ace.
•
The curre nt log for the TANDBERG Content
Serve r is displayed r st and cann ot be
deleted.
Content Engine Logs
Content Engine logs include infor mation
generated by the TCS Content Engine s ervic e
(TCSCE) about incoming and outgoing calls,
codecs in c all, call spee d, present ation start/
stop, Gatekeeper and SIP r egistra tion.
It also shows informatio n about the generatio n
of live strea ming and live t ranscod ed outpu ts.
The log will als o record re asons for
disconnected and rej ected calls.
A new log is crea ted ever y time the Content
Engine ser vice restar ts. or if the current log
exceeds 10 MB.
All serv er logs can also b e access ed
from the E:\logs dire ctory on the
Content Server.
Service event logs f or the Conte nt Engine,
Transcode Engine, and Help er serv ices can be
found in the Eve nt Viewer. These ev ents show
servi ce star ting and stopping info rmation.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server Logs
Content Library logs
The Transcod e Engine logs i nclude information a bout of ine trans coded ou tputs. Th is will include
the outpu t size and for mat, and how lo ng the output took to tr anscode.
A new log is crea ted ever y time the TCS O fine Trqanscode Engine (TCSOT) ser vice is rest arted, o r
if the curr ent log excee ds 10MB.
Helper Logs
The Conten t Librar y logs page d isplays the
phperror log. This lo g includes in formation
about err ors repor ted by th e PHP inter face.
This log contains PHP exec ution errors and
database exceptions reported by the inter face
- most can be ignored unl ess something
unexpec ted has occu rred while u sing the
interf ace.
The phper ror log le w ill roll automa tically on ce
it reaches a pproxima tely 5 MB. You can also
click the Roll L og File button to sta rt a new lo g
le manually.
Transcoding Engine logs
The Helper l ogs show infor mation fr om the Help er Tool servi ce (TCSH), including:
• The trans fer of trans coded and dump les fro m tempora ry to nal s torage lo cation.
• Impor ting and exp ortin g of .tcb les.
• FTP t ransfer.
• Hinting for M PEG- 4 outputs.
• When a conference has b een deleted.
• When conference outputs have b een delete d.
A new log is crea ted ever y time the TCS H servi ce is restarted, or if the current log exceed s 10MB.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server Overview
The Server Overview Page - Content Server Status
About Server Overview
The Ser ver Over view page allows administrators to:
•
View Conten t Serve r Status
•
View Ser ver Disk Spa ce
•
Content Server Inf ormation
•
View details of the Data base Location
•
View details of the Media S torage Lo cation
•
Upgrad e the Conten t Serve r Soft ware
This page is automatically refreshed every 10 se conds.
Content Server St atus
Server Mode. Ser ver mode displays the c urrent st atus of the
Content Server. The def ault mode is O nline. In this mo de the
Content Server can accept calls and trans code out puts.
Other mo des includ e:
Reloading C ongurat ions. If Gatekeeper, Advanced H.323 or
SIP sett ings have bee n saved in Site S ettings w hile the Content
Server was in call, the Content Ser ver will sto p accepting new
calls. When t he call or calls c urrentl y in progress are compl eted,
Site Sett ings will be updated and Se rver Mo de will autom atically
change to Online. The administrator may also exit the Reloading
Congura tions mode b y ending all calls manually.
Idle. The Content Ser ver will stop accepting new calls and
processing new tran scoding jo bs when the TC S wizard is
running. To exit Id le mode, ensur e that you have either full y
completed or cancelle d the wizar d.
Ofin e. If the Conte nt Engine se rvice is not running, Content
Engine status will display a red exclamat ion mark, an d serve r
mode will change to Of ine. the Con tent Ser ver will drop any
calls in prog ress and will n ot accept any new calls. To exit Of ine
mode, star t the TCS C ontent Engine service.
Error. The Cont ent Ser ver will enter Er ror mode if it’s out of disk
space, or if it h as lost connection to th e NAS.
If the Conte nt Serv er is out of disk sp ace (5% disk spac e free),
the Conten t Serve r will drop any calls in progre ss and will not
accept any n ew calls or pro cess transcoding jobs. To exit Error
mode, free up disk space on t he drive or d rives.
If the Conte nt Serv er was on a NAS, but cannot co ntact it, check
the NAS and e nsure that it is connected to the net work.
Content Engine Status. Displays the current
Content Engine ser vice sta tus. A green ti ck
is displayed if t he service is running. If the
servi ce is not running, a red exclamation
mark and th e last time and d ate the ser vice
contacted the database is displayed.
Transcode Engine Status. Displays the current
Transcode Engine ser vice sta tus. A green
tick is display ed if the ser vice is r unning. f
the ser vice is not r unning, a red exclamation
mark and th e last time and d ate the ser vice
contacted the database is displayed.
Current Ca lls. The grap hic displays beige
placehol ders for calls with live streaming
outputs and orange p laceholders for calls with
on demand outputs on ly.
Call list. Displays a list of live conferenc e
names. Click o n a conferen ce name to go to
the Edit Con ference p age for this call.
Currentl y transcoding. A graphic indic ates if
transco ding is curr ently taking place.
Transcoding Job List. Disp lays a list of
conferen ce names with outputs that are
currentl y being transcoded. Click on a
conferen ce name to go to th e Edit Conference
page for this c onferenc e.
End all Calls. This button is displayed if th ere
are curren t calls in progress. Click t his butto n
to end all calls.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Server Overview II
The Server Overview Page II
Server Disk Space. T he information display ed
here includes total available disk spa ce,
free disk spa ce and the p ercentage of free
space lef t on disks. Th e disks for whic h this
informat ion is availabl e include C:/ and E:/.
If the default media storage loca tion is on a
NAS, disk space on the NAS is also displayed.
The graphic space in dicators w ill turn red if
disk space is le ss than 10%. I f less than 5%
space remains on disk, the Content Server will
drop any calls in p rogress and will not accept
any new calls or p rocess tr anscoding jobs.
Content Server Inf ormation. This section
displays the IP address of the Content Server,
its serial number, the inst alled sof tware
version and b uild number, and the installed
option keys.
Database Location. The Database Sourc e and
Name are disp layed in this section.
Media Storage Loca tion. The default media
storage lo cation is on t he local E dr ive. If
the media lo cation has b een changed to an
external location, t he external location will be
displayed he re.
This section is descri bed in detail in the Media
Storage L ocation section.
Upgrad e Soft ware. The Content Ser ver
software can be up graded by adding option
keys provid ed by authorized TANDBER G
resellers o r partners. Af ter putt ing in the opt ion
key click the Restart S ervi ce butto n to restar t
the Conten t Serve r for the inst alled optio n key
to take eff ect.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Media Storage Location
About Media Storage Location
The defaul t locatio n for your media les is drive E: on your
TANDBERG Content Ser ver. You may change this location to
store les on a N etwork Attached Storage (NAS) by using th e
TCS wizard.
The TCS wiza rd gives you t he ability to store your media in an
external location, w hich means t hat your rec ording capacity w ill
not be limited by the disk stor age on the Co ntent Ser ver.
Your media will be re corded to a te mporar y direct ory on th e
Content Se rver r st, and then automatic ally moved to the NAS.
Your conferenc es will be stre amed from t he NAS using the
Content Server’s stre aming media server o r another ex ternal
streaming media ser ver that yo u specif y.
We recomme nd NAS devi ces which ar e built on the W indows
Storage s erver an d are Windows Hardwar e Quality L ab cer tied.
The le shar ing protoc ol used by the C ontent Ser ver to th e NAS
is Microsof t SMB.
Before you start, m ake sure that:
•
You have a current ba ckup of your Content Ser ver.
•
The Conten t Serve r is added to sa me domain as the NAS (see the se ction on Au thentic ation for de tails on adding the Content
Server to a domain).
•
Choose or cr eate an acco unt in the domain that IIS on the Content Server will use to access the shar e on the NAS. T his domain
account needs to have both administrative rights on the C ontent Ser ver and p ermissions over the NAS share. This dom ain accoun t
may be called a nythin g you want, bu t in this document we will refer to it as MYDO MAIN\TCSNASUS ER.
•
You have enough tim e to complete the operation. The TCS wizard will mo ve all valid medi a les (which ar e referenc ed by your
database) from the local drive to the external s torage location. This m ay take some t ime, depend ing on how muc h media you have
recorde d on E drive. Th e wizard will n ot move any medi a les which ar e not associ ated with th e Content Server’s dat abase. That
includes orphaned temporar y les not us ed in any conferences, .tc b impor t or expor t les or les p laced in th e data fold er by the
user. These les will not be moved to t he NAS fro m the local TC S disk drive and will be delet ed. If moving m edia between NAS
location s or from the N AS back to a lo cal TCS disk drive, these le s will not be move d, but the wiz ard will not delete them.
Changing the Media Storage Location - prerequisites
Steps Required for Changing the Media Storage Location
To change the media storage lo cation fr om the defa ult E drive on t he Content S erver to the NAS:
1. Congure your NAS
2. Run the TC S Wizard fr om Remote De sktop on th e Content Server
To change the media storage lo cation back from the N AS to the def ault E drive l ocation (or to an other NAS):
3. Run the TCS Wizard from Remote Desk top on the Co ntent Ser ver
NOTE: The TCS wizard can r un under th e following us er account s:
•
a domain administrator a ccount,
•
the special domain account, MYD OMAIN\TCSNAS USER,
•
the local d efault administrator account.
When you st art the TCS wizard, it will prompt yo u to end all calls. I t will also put the Content S erver in I dle mode, so no n ew calls are
accepted or transcoding jobs p rocesse d while the wizard is running. The wizard must be co mpleted or c ancelled in o rder to return the
TCS to normal operatio n (Online mode).
The TCS wiza rd will test your system con guration a nd informa tion you ente r and will display t hose test re sults in the N AS:Test Results
step. The wiz ard will not allow y ou to make chan ges and con gure the system if one of the tests of your int ended con guration is not
successful. You will have to chec k the exter nal NAS con guratio n and the info rmation yo u entered an d and try a gain.
For best performance, we rec ommend that the NAS yo u
use for stori ng Content S erver m edia les is a dev ice
dedicate d to media stor age.
Running app lications such as domain c ontrollers, databases or
external streaming server s on the NAS used for Content Server
media le sto rage may result in error s and is not recommende d.
!
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Changing Media Storage Location
Conguring the NAS
Before you start, r ead Changi ng the Medi a Storage
Location - prerequisites secti on.
•
Log on to your N AS using Remot e Desktop C onnection.
•
Set up a shared folder.
Set permis sions on the share to allow the Content Server and M YDOMA IN\TCSNASUSER full control over the share:
•
Right- click on the s hare and select
Sharing an d Security...
•
Click Permis sions
•
Click Add
•
Click Obje ct Types.
Select the Checkbox for Type – Computers and click OK.
Enter <Content Ser ver Ser ver Name> (as reg istered in th e domain).
Click Check N ames and OK .
Enter MYDOMAIN\TCSNASUSER accoun t name.
Click Check N ames and OK .
Give the Content Server and MYDOMAIN\TCSNASUS ER full control over the share.
Click the Se curity tab.
Repeat steps 2–6 to g ive the Con tent Ser ver and MYDOMAIN\TCSNA SUSER full control of the N AS share und er the Sec urity
Settings tab.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Changing Media Storage Location
Before you run the TCS wizard, read Changing the M edia
Storage L ocation - p rerequisites sectio n and congure
your NAS.
Note that or phaned temporar y les not used in any
conferen ces and .tcb imp ort or ex port les will not be
moved to the N AS and will be deleted from t he local disk.
Log on to the Content Server using Remote Desktop
Connection. Go to Computer Management>System
Tools>Local Users and Groups>Groups>Administrators and
add the domain account MYDOMAIN\TCSNASUSER to the
Administrators group.
Go to Start Menu > All Programs > TANDBERG > TCS >
TCS Wizard, or double-click the TCS Wizard shortcut on the
desktop.
Read the Content Server Overview information, then select
Alternate Storage [NAS] Wizard.
Note that after the initialization phase, the wizard will
put the TCS in Idle mode, so that no calls are accepted
or offline transcode jobs processed while the new
configuration is tested. When the wizard is cancelled or
completed, TCS will automatically go back to Online mode.
Enter the username and password of the account that
the Content Server will use to access the NAS, e.g.
MYDOMA IN\TCSNASUSER.
Enter the remote server information for the new NAS
location in the format: \\Ser verNa me\ShareName\.
NASName m ust be entered as the DNS name, not IP
address, ot herwise the TCS wiz ard will fail.
At the Content Server Checks step, confirm that the
Content Server has been backed up and that antivirus
software has been stopped (if it is installed). If the TCS has
not been backed up and antivirus software has not been
stopped, cancel the wizard and complete those actions,
then run the wizard again. Your system will not have
changed if you select Cancel.
The NAS: Test Result s tep will display in formation about
your intend ed setup. If all tes ts have been successf ul,
click Con gure to congu re the Conte nt Server and move
your existing media files to the NAS location. This may
take some time, depending on how much m edia has to be
moved from t he E drive. You may also click Finish to ex it
the wizard without making any changes at this step. If any
of the tests f ailed, you will not be able to con tinue to run
the wizard.
When the process has been completed, click Finish to exit
the TCS wizard. No server restart is necesssar y.
TCS wizard logs are available in E:\logs\SetupUtility.
To check your new media location at any time, select Server
Overview from the Administrator Settings menu.
Changing to Alternate Storage Location
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Changing Media Storage Location
Changing Back to the local Media Storage Location
If your Media Storage Location is on the NAS and you would
like to move it back to the default E drive, log on to the
Content Server using Remote Desktop Connection.Note
that you will not be able to complete this process if the
media size on the NAS is larger than the space available
on E drive. Check the data folder size on the NAS first and
delete some conferences from the TCS interface if your
NAS data folder is larger than space available on E drive.
Go to Start Menu > All Programs > TANDBERG > TCS >
TCS Wizard, or double-click the TCS Wizard shortcut on the
desktop.
Select Return media to local storage option.
At the Content Server Checks step, confirm that the
Content Server has been backed up and that antivirus
software has been stopped (if it is installed). If the TCS has
not been backed up and antivirus software has not been
stopped, cancel the wizard and complete those actions,
then run the wizard again. Your system will not have
changed if you select Cancel.
The NAS: Test Result step will display infor mation ab out
your intend ed setup. If all tes ts have been successf ul,
click Con gure to congu re the Conte nt Server and move
your existing media files from the NAS back to E drive. This
may take some t ime, depending on how muc h media has
to be moved. You may also click Finish to ex it the wiza rd
without m aking any cha nges at this ste p. If any of the
tests faile d, you will not be able to continue to run the
wizard.
Note that “media les not associated with the Conte nt
Serve r’s database” incl ude orphaned temporary l es not
used in any con ferences a nd .tcb impor t or expo rt les.
These les w ill not be moved to E drive, but th ey will not
be deleted f rom the NAS by the wizard either.
When the process has been completed, click Finish to exit
the TCS wizard. No server restart is necesssar y.
TCS wizard logs are available in E:\logs\SetupUtility.
To check your new media location at any time, select Server
Overview from the Administrator Settings menu.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Changing Media Storage Location
Changing from one alternate storage location to another
If your default Media Storage Location is on the NAS and you would like to move it to another
NAS, read the C hanging t he Media Storage Loc ation - prer equisites se ction and c ongure you r
second NA S locatio n (see also Conguring the NA S).
The TCS wizard will calculate the media size in the original media storage location and will
not let you complete this process if the media size is larger than the space available on the
NAS you are moving it to. Check the data folder size first and delete some conferences if your
source data folder is larger than space available on the destination NAS.
Log on to the TCS using Remote Desk top Connection. Go to Start Menu > All Programs >
TANDBERG > TCS > TCS Wizard, or double-click the TCS Wizard shor tcut on the desktop.
Select Move media to a different network location option.
Follow the process as for Changing to Alternate Storage Location. Enter the IIS user credentials
(you may use the same user or a new one) and new network location when prompted.
Note that only media l es which are r eference d by the database of the C ontent Ser ver you
are runnin g this wizard o n will be moved. A ny les on the N AS share th at are not in use by
this Content Server will not be af fected.
Updating the MYDOMAIN\TCSNASUSER account
If the password for the domain account that the Content Server uses to access the NAS share
has changed, or if you want to use another domain account, you will need to use the TCS
wizard to update the Content Server.
Note that the new domain account needs to be added to the administrators group on
this Content Server first: go to Computer Management>System Tools>Local Users and
Groups>Groups>Administrators and add the new domain account to the Administrators group. It
must also have full control over the NAS share (see also Conguring the NAS).
Log on to the TCS using Remote Desk top Connection. Go to Start Menu > All Programs >
TANDBERG > TCS > TCS Wizard, or double-click the TCS Wizard shor tcut on the desktop.
Select Update user account option and follow the prompts to enter the new password or enter
a new user and password.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
The Windows Server Page
About Windows Server
Selectin g this menu item opens up th e Windows Ser ver administration p age in a separ ate
window.
This page can also be acce ssed by ty ping
https://<Con tentSer verIPAdd ress>:8098
in the Web brow ser URL field.
The Windows Administr ation site c an be used
for:
• Changing t he Administ rative password and
updating D ate and Time settings
• Creating local user ac counts.
• Setting up backup opt ions and restoring the
Content Server.
Close the win dow when f inished.
The administrator needs to be using
Microsof t Intern et Explo rer to use this
menu item.
Some Inter net Exp lorer secu rity set tings
may prevent t he necess ary Ac tiveX controls
from running on this page. This may result
in an inabilit y to access the Window s Serve r
administr ation site or s ome of the too ls on the
site. To x the probl em, add the URL of the
Windows Se rver administrat ion site to Trusted
Sites in your browser.
Windows Server
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Conference Setup
Read the Conference Setup section for information on:
• Making calls from the Content Ser ver Web Inter face.
• Using and managing Recording Aliases
• Managing access to Conferences
• Editing Conference Metadata.
Content
Server
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Initial Steps When Creating a Conference
Depending on your aut henticat ion method, one of the
following lo gin forms will be displayed. Enter your use rname
and passwor d details to au thentic ate, as indicat ed in the
Prompting Users to Log in s ection of t his manual.
Logging In
About Conference Setup
The TANDBERG C ontent Ser ver ena bles
users with Editor and Ad ministrator
privileges to record v ideo calls and to
edit their recorded c ontent.
Editors and administr ators need to log in
to the Content Server to create and edit
their confe rences.
Click the Lo gin butto n at the top
right of the page.
You will see a page similar to this
if you have administrati ve privileges.
The additional Administrator se ttings
menu is availab le.
You will see a page similar to this
if you are a conference ow ner and
have the abili ty to reco rd calls and
edit your re corded co ntent.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Creating Conferences
Use this menu item to create Ad Hoc
conferen ces from th e Content Server
interf ace.
In the Conference Set up menu in the
menu bar, choose t he Create Co nference
option. The p age will then look like this.
The Create Conference Settings
About Creating a Conference
Call Inform ation. These settin g
include liv e and non-live
Recordin g Aliases, the Dial
Number, Bandwidth (kbp s) and
Call Type Call Set tings.
Conferen ce Permissi ons. Here
you dene who should be
granted edit rights and who
should be gr anted view ing
rights to the conference as
well as the opti on to enter a
conferen ce passwor d.
Conference Metadata. Metadata
gives you the possibility to
include such things as:
•
The name of the conference
that par ticipants will see.
•
Details about the
conferen ce.
•
Name or names of the
conferen ce speaker s.
•
Where the c onferenc e takes
place.
•
Any copyr ight infor mation
about the c onferenc e.
•
Any keywo rds that ca n be
used when se arching fo r the
conferen ce.
•
A categor y selecte d from
the pull down list for this
conferen ce.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Call Information
The template specied in the Recording Alias
determines the outputs for each recorded
conference. The call can have a live streamed
component or be for on demand viewing only,
that is, have non-live outputs.
Please note that all calls are recorded by default.
It is the templates attached to the Recording
Aliases that determine which calls have live and/
or on demand streaming options.
Check the Template Output Description for the
selected Recording Alias for a description of the
conference outputs.
The Call Information Settings
Templates Determine Outputs!
Recording Alias. Choose a Recording
Alias from the drop down list. A maximum
of ve calls can be active at any one time
and two of these can be streamed live.
Dial Numbe r. Enter the numbe r of the
endpoint yo u are calling. T he addres s
can be in the format of an IP address,
H.323 ID or E.164 ali as.
H.323 ID and E.164 alias dialing
requires a gatekeeper.
Call Settings. By default the Ban dwidth
is set to 768 and Call t ype is set to
H.323. The ban dwidth c an be changed
with available options f rom the Call
Congura tion used wi th the Reco rding
Alias.
The Call Type can b e H.323 or SIP i f the
Content Server is re gistered to a S IP
registrar.
!
Creating Conferences (continued)
Template Outpu t Description. Displ ays
the Viewer o utputs, L ive and On De mand
with the lay out, format and size.
Also displays the Downlo ads for por table
devices an d for playback on the Use r’s
computer.
Note: This gives the Owner s the abilit y
to check that they have th e correc t
Recordin g Alias selec ted for the c all.
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Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Conference Permissions
The Conference Permissions Settings
Users are entered into the Conference Permissions
page to enable them to view or edit confernces.
Enter user or group names in the Editors or Users text
elds one per line or separated by a semicolon, in the
following formats:
Adding users under Lo cal authenticatio n:
Users must be entered in this format:
MACHINEN AME\user.name
Local user a ccounts must be created on the
Content Se rver r st (see Adding Us ers)
Adding local groups is n ot suppor ted.
Adding users under Do main authe nticatio n:
Users must be entered in this format:
DOMAIN NAME\user.name or
DOMAIN NAME\user.name:Display name
Groups must be entered in t his format :
@group.na me
Adding users under LDA P authentication
Users must be entered in this format: us er.name or
user.name:Display name
Groups must be entered in t his format :
@group.na me
Editors. Edi tors can ed it and delete a c onference.
Users. Users can view the conference.
Entry in this eld is disa bled if Allow a ccess to all
users checkbox is sele cted.
Allow access to all users. If
this check box is selected AND
Guest acc ess is enable d in Site
Settings, all guests can v iew
the confer ence.
If Allow access to all users
checkbox is selected A ND
Guest acc ess is not enabled in
Site Sett ings, all authenticated
(logged in) users can view t he
conferen ce.
Creating Conferences (continued)
Password. En ter a passwor d to
restric t streamin g access to t his
conferen ce and the ability to
download content.
If no passwor d is entered,
then users who can view t he
conferen ce list, will be able
to view the conference a nd
download any available co ntent.
Users have ac cess to view c onferenc es only.
Editors can edit conference per missions
and metad ata, use the C ontent Editor to
change the c onferenc e and add further o utputs
to a complete d conferen ce. They can also delete
conferen ces they are e ditors of.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Conference Metadata
Creating Conferences (continued)
The Conference Metadata Settings
Name. The name of the conf erence th at
parti cipants will s ee.
Description. Details about the c onference
to be displaye d beneath t he Name in th e
Conferen ce list.
Location. Where the conference t akes
place.
Keywords. Enter any key words th at
can be used w hen searching for the
conferen ce.
Categor y. Select the c ategor y from the p ull
down list for t his conference.
URL. The U RL to the conf erence will
be displayed a t creation t ime of the
conferen ce.
Duration. The leng th of the re corded
conferen ce will be displ ayed (rounded
and actual time is displayed, in the for mat
hh:mm:ss). Any edited conferenc e will
display the new lengt h if the In and/or
Out Points have been changed.
Speaker. Name or n ames of the
conferen ce speaker s.
Copyrig ht. Enter any c opyright
informat ion about t he confere nce.
Date. The date and time of th e start of the
conferen ce will be displ ayed at creation
time of the co nference.
The Confer ence Met adata will b e
retrieved from the re cording ali as
that has bee n selected in the
Call Inform ation sec tion of the pa ge.
When a call is pl aced, addi tional
metadat a on page will in clude: Date,
Duration and URL infor mation.
After you h ave entered t he require d
informat ion click the Place Call bu tton to
start the call or click the Return button
to cancel making the call and leave the
page.
Live calls onl y
Additional metadata displayed for a live
call includes: date, duration and URL.
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Call Information: When in a Call
Creating Conferences (continued)
The Call Information Display
Conferen ce Thumbn ails. If the call
has a live comp onent, ben eath the
Call Inform ation, thum bnails will
be displayed. They are cre ated at 5
seconds, 1 mi nute, 5 minutes, 3 0
minutes and 1 hour.
A call without a live comp onent will not
have any Thumbnails created until the
call is being processe d for on deman d
viewing.
After th e Place Call bu tton has been
clicked on, th e call information will be
updated wi th current informat ion about
the call.
About Call Information
Remote System. The endp oint or device
the Conten t Serve r is connected to.
Call Protocol. SIP or H.323
Call Speed (k bps). The call speed for the
recordin g.
Recordin g Alias Name. Th e recording alias
that was used in the call.
Video Info rmation. D isplays the p rotocol,
i.e. H.264, for th e call, the dat a rate of
the video a nd the call format.
Audio Infor mation. Displays the pr otocol,
i.e. G.722, and data rate fo r the audio in
the call.
Dual Stream Inform ation. Displ ays the
status of th e dual, on or of f, and the
format.
Encry ption Info rmation. D isplays the
status, on or off, and the al gorithm us ed
if it is on.
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Table of
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Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Ending the Call
You will see the Call S tatus chan ge to Ending Call and then th e conferen ce will be liste d in the Recor ded Confe rences list . The conference will
also be display ed in the Pend ing Confer ences list if f urth er output s need to be cr eated.
Ending the Call from the Web Interface
To end a call from the C ontent Ser ver Inte rfac e:
- list the Live C onferences from the View Conferences men u and click the Edit link for th e
conferen ce that you want to end
Click the End Call butto n at either the
top or the bot tom of the page.
There are t wo ways of endi ng a call:
• You can end a live call by h anging up the
call at the endpoint.
• You can end the call f rom the Web Interfa ce
of the Content Server. This method will g ive
you information abou t the call, af ter it has
completed, e.g. Thumbn ails, Permissi ons
and Metad ata and ena ble editin g of the
conferen ce for viewing.
The Recorded Confer ences list will
display a small icon on the ri ght
hand side of the page indicating
that this conference h as more outp uts to be
transco ded. The ic on will be to the l eft of Edit,
Download a nd Play. What icons are displaye d
depends on the Template used i n the call.
Creating Conferences (continued)
About Ending Calls
- from the Edi t link of the Li ve Conference, choose E nd Call.
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Recording Ad Hoc Calls
Once conn ection to t he Content S erver h as been established, a Rec ording conference p oster will be displayed at th e endpoint .
If the template has a live output, the c all will be stre amed live an d available for viewing on d emand.
If the template does not have a live outp ut, it will be available for on d emand view ing. Calls mad e from endp oints to the Content Ser ver begin record ing
once the call setup is comp lete and the C ontent Ser ver beg ins receiv ing audio and video fro m the endpoint.
Users can re cord their calls by dialing in to the
Content Server fr om H.323 devi ces.
It is possibl e to make calls by dialing:
•
The Conten t Serve r IP addres s—this feature
does not req uire the Content Ser ver to be
registere d to the gateke eper.
•
The Conten t Serve r system name or E.164
alias—t his feature requires the C ontent
Server to be registe red to the gatekeeper.
•
The H.323 ID or E .164 alias of a reco rding
alias—t his requires the Content Server to
be registered to the gatekeeper.
•
The Conten t Serve r SIP URI —this fea ture
requires the Content S erver to b e registered
to a SIP regis trar.
•
The SIP URI of a recordin g alias— this
requires the Content S erver to b e registered
to a SIP regis trar.
A Recording Conference Logo Displayed at Far EndDialing in
Concurrent Calls
It is possibl e to make up to 5 conc urrent ca lls,
of which two can be broa dcast live.
The same re cording ali as can be used f or the
two live calls and anothe r one, with no live
component, can be used for the othe r three
calls. Also, 5 dif ferent recording aliases can be
used for the 5 c alls.
Creating Conferences (continued)
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TANDBERG CONTENT SERVER
ADMINISTRATOR GUIDE
Table of
Contents
Introduction Installation Quick Setup
TCS
Administration
Backing up and
Restoring
Administrator
Settings
Conference
Setup
View
Conferences
Appendices
Creating a Dedicated TMS Alias
Using TMS to Schedule Calls
Creating Conferences (continued)
It is possibl e to schedule calls to be rec orded by th e
Content Server through TMS ( TANDBERG Management
Suite).
In order to use TMS to book re cordings on the Content
Server, you need to:
1. Enable the API in Site Settings > API
2. Add the Content Ser ver to TMS
If the Conte nt Serv er is register ed to a gatekeep er in
Gateway mod e, users booking a conference in TMS 1 1.8
and above ca n choose from a range of Sy stem Aliases
and their Per sonal Reco rding Alias es. No fur ther spe cial
congura tion is nece ssary o n the Conten t Serve r side.
For more information on TMS integration, refer to the
TANDBERG Management Suite Administrator Guide or contact
your TANDBERG representative or authorized reseller.
Scheduling Calls with TMS
TMS 11.8 and above offe rs full supp ort for
Recurren t meetings. T he screenshot shows
the user booking a series of recurr ent
meetings th rough TMS .
Current me etings that are record ed with th e
TANDBERG Content Ser ver will be disp layed
in the Live Conferenc es List when t hey
are occur ring and wh en completed will be
available fr om the Reco rded Conf erences
List.
A user who logs in to TMS 11.8 or ab ove
with their user name will see their own
Personal Re cording Aliases and any System
Aliases in the Recording dropdown menu.
The scree nshot shows the Recording
dropdown menu in TMS 12.0, wi th aliases
arrange d by Content Server. .
About TMS Scheduling
Creating a Dedicated TMS Alias
If the Conte nt Serv er is register ed to a gatekeep er in
Terminal mode, onl y System Aliases and dedi cated
Personal Aliases (with the owner set to api-ad min) will be
available for recordin g conferen ces.
1. From the Ad d Users page o n the Content Server, add a
new user with the username api- admin. The u ser needs
to have Adminis trator pr ivileges.
2. Create a new re cording alias e.g. TMS Alias, with the
owner set to: api -admin. Do NOT check the System
Alias check box—th e TMS alias must b e a Personal
alias.
3. You need to create t wo live and three non -live
dedicate d TMS- only Rec ording Aliases. Only th ose
aliases will be av ailable for booking by TMS.
Content Server v.3.x is backwards
compatib le with TMS 11 .7 for
booking a Transcoding call, using
a dedicate d TMS- only Rec ording Alias.
Archiving call support is not av ailable.
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