Sirona Sidexis 4 Service manual

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SIDEXIS 4 service manual
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Sirona Dental Systems GmbH Table of contents
Service Manual SIDEXIS 4

Table of contents

1
2
About this Service Manual....................................................................................... 5
1.1 Structure of the document ............................................................................ 5
1.1.1 Identification of the danger levels.................................................... 5
1.1.2 Formats and symbols used ............................................................. 6
1.2 Scope ........................................................................................................... 6
1.3 Other relevant documents ............................................................................ 6
Configuring software................................................................................................ 7
2.1 Configuration menu ...................................................................................... 7
2.1.1 "General settings"............................................................................ 10
2.1.2 "Patient settings" ............................................................................. 21
2.1.3 "Exposure"....................................................................................... 22
2.1.4 "Output" ........................................................................................... 29
2.1.5 "SIDEXIS Manager" ........................................................................ 32
2.2 Call up the configuration menu..................................................................... 35
2.3 Personalizing SIDEXIS 4.............................................................................. 36
2.3.1 Setting the program language......................................................... 36
2.3.2 Practice-specific settings................................................................. 38
2.3.2.1 Enter practice information................................................. 39
2.3.2.2 Define practice logo.......................................................... 40
2.3.2.3 Configure headers for printing.......................................... 42
2.3.2.4 Selecting the dental notation ............................................ 45
2.3.3 Set up communication partners....................................................... 47
2.3.4 User set up/administration............................................................... 49
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3
4
Configuring the computer ........................................................................................ 51
3.1 Free hard disk space for PDATA.................................................................. 51
Data and database .................................................................................................. 52
4.1 Data migration .............................................................................................. 53
4.2 Data backup ................................................................................................. 53
4.2.1 Data backup via "Windows task scheduler" .................................... 54
4.2.2 Data backup via the "SQL Management Studio"............................. 55
4.3 Restoring database ...................................................................................... 59
4.4 Installing database ....................................................................................... 64
4.5 Database movement .................................................................................... 65
4.5.1 Moving the SQL server.................................................................... 65
4.5.1.1 Prepare the “new” SQL server.......................................... 65
4.5.1.2 Backing up the “old” SQL server ...................................... 65
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Table of contents Sirona Dental Systems GmbH
Service Manual SIDEXIS 4
4.5.1.3 Restoring database to the "new" SQL server.................... 65
4.5.1.4 Execute provisioning ......................................................... 66
4.5.2 Moving the PDATA folder................................................................. 68
4.5.2.1 Move the PDATA folder to a bigger hard disk “within the computer”
4.5.2.2 Migrate the data (PDATA) to a new “remote” file server ...68
4.6 Disconnecting CEREC database (if available).............................................. 72
68
5
6
7
Special features with 64bit operating systems ......................................................... 73
5.1 Astra Plugin................................................................................................... 73
Troubleshooting........................................................................................................ 75
6.1 Errors during installation ............................................................................... 75
6.1.1 DVD setup........................................................................................ 75
6.1.2 SQL server installation ..................................................................... 75
6.1.3 Server provisioning .......................................................................... 75
6.2 Error during reference run............................................................................. 76
6.2.1 On the SIDEXIS 4 workstation ......................................................... 76
6.3 Errors when establishing exposure readiness .............................................. 79
6.4 Errors when executing TWAIN devices......................................................... 80
6.5 Errors during SLIDA communication............................................................. 80
Other ........................................................................................................................ 81
7.1 Uninstalling X-ray log book ........................................................................... 81
7.2 Changing the SQL database port.................................................................. 82
7.3 Switching service ports ................................................................................. 85
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Sirona Dental Systems GmbH 1About this Service Manual
Service Manual SIDEXIS 4 1.1Structure of the document

About this Service Manual

1
1.1

Structure of the document

1.1.1 Identification of the danger levels

To prevent personal injury and material damage, please observe the warning and safety information provided in these operating instructions. Such information is highlighted as follows:
DANGER
An imminent danger that could result in serious bodily injury or death.
WARNING
A possibly dangerous situation that could result in serious bodily injury or death.
CAUTION
A possibly dangerous situation that could result in slight bodily injury.
NOTICE
A possibly harmful situation which could lead to damage of the product or an object in its environment.
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IMPORTANT
Application instructions and other important information.
Tip: Information on making work easier.
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1About this Service Manual Sirona Dental Systems GmbH
1.2Scope Service Manual SIDEXIS 4

1.1.2 Formats and symbols used

The formats and symbols used in this document have the following meaning:
1.2
1.3
Prerequisite
1. First action step
2. Second action step
or
Alternative action
Result
➢ Individual action step
See "Formats and symbols used [ → 6]"
● List Designates a list.
"Command / menu item" Indicates commands, menu items or
Prompts you to do something.
Identifies a reference to another text passage and specifies its page number.
quotations.

Scope

This Service Manual describes the servicing of the software SIDEXIS 4. It is intended for use exclusively by trained and authorized distributors and service technicians.

Other relevant documents

In addition to this manual, you need the following documents:
Installation Instructions
● SIDEXIS 4 Installation Instructions: REF 64 47 200
DVD text
Current service documentation, such as the Service Manual, can be downloaded from the Sirona dealer website.
System requirements can be found in the SIDEXIS 4 DVD.
"readme.html"
file on the
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Sirona Dental Systems GmbH 2Configuring software
Service Manual SIDEXIS 4 2.1Configuration menu

Configuring software

2
Configuration of SIDEXIS 4 takes place via a Configuration menu [→7], which you SIDEXIS 4can open [ → 35] via the cog symbol in the headline.
2.1

Configuration menu

You can adjust SIDEXIS 4 according to the requirements of your practice. To do this, you are provided with a clear configuration menu
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Configuration menu, e.g. the "Application language" menu
A Structure tree with buttons for menu selection
B Display tab: displays whether the menu contains global, user-
specific, or workstation-related settings.
C Menu
The menus for presetting the program are compiled into groups.
"General Settings"
"Patient Settings"
"Acquisition"
"Output"
"SIDEXIS Tools"
NOTE: If plug-ins for treatment units that require settings are installed in SIDEXIS 4, these are also displayed as buttons here.
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
By clicking on the group name (E) (e.g.
"General Settings"
(F) for the relevant menu become visible.
When you click on a button, the corresponding menu opens.
) the buttons
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Sirona Dental Systems GmbH 2Configuring software
Service Manual SIDEXIS 4 2.1Configuration menu
Identifying changes to the configuration
Identifying a change to the configuration that has not yet been saved
If you have made changes in the configuration menu and these have not yet been saved, the corresponding buttons in the structure tree (H) are labeled with an * (I). This identification is deleted again once the configuration is saved.
Saving the changes To save the changes to the configuration click on the
on the bottom right of the configuration menu. The changes are saved and the menu closes.
Closing the configuration menu with no changes
If you wish to close the configuration menu without saving the changes to the configuration, click on the discarded and the menu closes.
"Cancel"
button (G). The changes are
"Save"
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button (J)
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4

2.1.1 "General settings"

"Language SIDEXIS 4" User-specific
"Application language" menu
settings for the program language
List field Function
Application language Selecting the program language
Button Function
"Adopt system language"
Select system language as the program language.
The currently set system language is adopted as the program language. If the system language is not available as program language, English is automatically used as the program language.
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Sirona Dental Systems GmbH 2Configuring software
Service Manual SIDEXIS 4 2.1Configuration menu
"Praxis" Global
printout
"General Settings"
The
"Praxis Settings"
"Header definition"
"Dental chart"
You can move the menu up or down in the window using the scrollbar to the right of the menu.
settings for the practice data; e.g. how data is displayed on a
menu contains the following sub-areas:
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2.1Configuration menu Service Manual SIDEXIS 4
"Praxis Settings" menu
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Service Manual SIDEXIS 4 2.1Configuration menu
Example of a practice address in a printout
Entry fields Entry
"Praxis name"
"Additional
Name of the practice
Any additional information
information"
"Street"
"Zip"
"City"
"Country"
"Phone"
"Fax"
"E-Mail"
"Web address"
Option button Option button activated
"International (FDI)"
"American Dental
Street
Zip code
City
Country
Phone number
Fax number
Email address
Website
International dental notation is used
American dental notation is used
Association (ADA)"
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Button Function
"Praxis logo"
"Show preview"
Another check box appears by clicking on the
Check box Function
"Temporarily show deleted media"
The configuration for displaying the practice address in the printout is described in the Personalizing SIDEXIS 4 ⇒ Practice-specific settings [ → 38] section.
SH multi-user
Define practice logo for printouts
Preview the display of practice data; e.g. on printouts
"Advanced options"
Display deleted media temporarily in for reactivation.
button.
"Timeline"
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
"Multistation" Workstation-related
settings for multi-user operation
"Multistation capability" menu
Entry fields Entry
"Mailbox File (SLIDA)"
Path to the PAS mailbox file
Check box Check box activated
"Orders can be accepted here"
"Accept a single order
X-ray jobs are taken automatically from the PAS
X-ray jobs are added to the job list
directly"
"Automatic acceptance of orders
X-ray jobs are added to the job list once the patient is logged in
after registering a patient"
Button Function
Folder icon Path selection
SH communication partner
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Service Manual SIDEXIS 4 2.1Configuration menu
"Communication partners" Workstation-related
setup of a communication partner
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Menu "Communication partners"
Entry fields Entry
"Name"
"Mailbox File (SLIDA)"
"Name and path of the
Name of communication partner
Path to the practice mailbox file for the communication partner
Name and path of the communication program
SW"
"Window class name"
Identification key for the communication program
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
Check box Check box activated
"Accounting"
Attributes are defined for communication
"Patient database"
"Image exchange"
"Automatically receives a copy of new
With each exposure a copy is placed in the folder in which the mailbox file is located.
exposures"
"Report internal patient ID if external is missing"
"Integrate patient name in image file
If there is no external file card index number available from the PAS for a patient, the internal SIDEXIS 4 card index number is transmitted to the communication partner to identify the patient.
Patient name is integrated into the file name during media transfer
name"
"Can be accessed by program change"
Activates the entry fields
and
SW"
"Window class name"
"Name and path of the
Option buttons Function
"Remove"
"Add"
Button Function
"Remove"
"Add"
Menu area
Entry fields Entry
"SLIDA 3D"
"Profile"
Check box Check box activated
"Third-patry
Remove communication partners
Add communication partners
Remove communication partners
Add communication partners
:
Profile of the external manufacturer
External manufacturer available
manufacturer"
"Facescan(OBJ)"
The Facescan OBJ file (if available) is also exported.
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Sirona Dental Systems GmbH 2Configuring software
Service Manual SIDEXIS 4 2.1Configuration menu
Option buttons Function
"Partner can receive 3D volumes"
"DICOMDIR"
"*.dcm"
"Sidexis"
"Only 2D image"
The communication partner can receive 3D volumes.
DICOMDIR
Gathering DCM files
Exporting the 3D volumes as DICOMDIR. 3D volumes that are exported in this type, can be reimported in SIDEXIS 4.
Only 2D thumbnail. Communication partners who cannot receive the 3D volumes receive a 2D thumbnail in tiff format.
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
"User" Global
Users set up here are entered into different list fields of SIDEXIS 4 (e.g. when entering the indication prior to exposure) and can be selected there.
user setup.
"User/User details/User role" menu
Entry fields Entry
"Title"
"First name"
"Last name"
Check box Check box activated
"Default for all stations"
"Inactive"
Button Function
"Add"
Title of the user
First name of the user
Surname of the user
Selected users are defined as standard consultants. If a patient is not assigned to a consultant, this standard consultant is suggested as the main consultant in the menus.
Deactivate user
Add new user
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Service Manual SIDEXIS 4 2.1Configuration menu
"Presentation" Global
The
"Presentation"
ceph projection from
(p.a.)"
settings for the ceph projection.
configuration menu can be used to switch the
"CA Ceph (a.p.)"
.
(factory settings) to
"CA"
"CP Ceph
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"Presentation" menu
Button Function
"CA Ceph (a.p.)" "CA"
"CP Ceph (p.a.)" "CA"
anterior – posterior projection
posterior – anterior projection
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
"Reminder" Global
Via the as reminders in the list of appointments in the
"Reminder" menu
settings for the diary.
"Reminder"
configuration menu, entries are defined that appear
"Start"
work area.
Entry fields Entry
"Name"
"Interval (in days)"
"Executing Program"
"Next reminder"
Check box Check box activated
"Set automatically to done"
"Enable Reminder"
Button Function
"Add"
"Remove"
Folder icon Path selection
Appointment title
Interval for automatically creating regular appointments in the diary
Selecting the program that should be started when clicking on an appointment in the diary.
Date of the next appointment
Appointments are automatically set to the "Completed" status after clicking on them in the diary.
The defined appointment is activated and appears in the diary
Add new appointment
Delete existing appointment
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Service Manual SIDEXIS 4 2.1Configuration menu

2.1.2 "Patient settings"

"Patient display"
Global
settings for displaying the logged in patient in the header line
"Patient display" menu
Check box Check box activated
"Card-index no."
Information is displayed in the header line
"Last name"
"First name"
"Date of birth"
"Patient image"
Card index number
IMPORTANT
At least the ,
"First name"
a patient. If just the must be entered for each patient. If a patient is logged in for whom this does not apply (no card index number, even though only the the configuration, with the exception of check box red text in patient.
"Card-index no."
, and
"Date of birth"
"Card-index no."
check box or the check boxes
check box is checked, a card index number
"Card-index no."
"Not clearly identifiable"
"Last name"
must be checked to uniquely identify
check box is ticked in
"Patient image"
appears in the display for the logged-
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), the
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4

2.1.3 "Exposure"

"Import" User-specific
When importing media items, a check is performed to see whether the media item is already in the SIDEXIS 4 database. If the check box is deactivated (factory setting), an icon (A) is displayed to signal that an import is not possible when attempts are made to import media items that are already available.
"File Import"
In the through the
database)"
check box.
settings for importing available media
menu you can cancel the import of the duplicate once
"Allow import of duplicates (if image already exists in
"Default Import Settings" menu
Check box Check box activated
"Allow import of duplicates (if image already exists in
If a media item to be imported is already present in the database, this is still imported as a duplicate.
database)"
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Service Manual SIDEXIS 4 2.1Configuration menu
"TWAIN" Workstation-related
settings for TWAIN devices
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"TWAIN devices" menu
You can set the TWAIN connection via the check boxes in the
devices"
menu.
"TWAIN
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
"File watcher" Workstation-related
Via the directory monitoring, you can set up an automatic import of media items from a "monitored" folder. Via the create and delete "monitored" folders and specify which media items are to be automatically imported with which patient assignment.
settings for directory monitoring for media imports
"File watchers"
menu, you can
"File watchers" menu
Entry fields Entry
"Name"
"Folder"
Check box Check box activated
"include subfolders"
"delete source files after import"
Name of the practice
Any additional information
Media items that sit in subfolders of monitored folders are also imported.
The original files are deleted in the monitored folder after the import. NOTE: The "deleted" files are not actually deleted, but are moved from the import to the "temp" folder. The temp folder must therefore be deleted every now and then. You can access the required directory using the environment variable "%TMP%".
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Service Manual SIDEXIS 4 2.1Configuration menu
Option button Option button activated
"interactive import"
"automatic import (background mode)"
Button Function
"Add"
"Remove"
"Icon"
Folder icon Path selection
Media items are assigned manually to patients during imports.
The assignment of media items (tif, tiff) to patients is done automatically through DICOM.
Add monitored folder
Delete monitored folder
Define icon for the monitored folder
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2Configuring software Sirona Dental Systems GmbH
2.1Configuration menu Service Manual SIDEXIS 4
"Templates" Global
settings for the exposure series
"Templates" menu
Entry fields Entry
"Holding time for viewing the exposure
Time interval between the exposure appearing and the request for triggering the next exposure
(sec.)"
Check box Check box activated
"Show positioning aid"
Activate positioning aid for the exposure series
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Service Manual SIDEXIS 4 2.1Configuration menu
"Delete raw data" Global
settings for deleting raw data
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"Delete raw data" menu
Option buttons Entry
Configuration of the deletion frequency
"Never"
"Daily"
"Weelky"
"Monthly"
No raw data is deleted.
Raw data is deleted daily; time can be adjusted
Raw data is deleted weekly; weekday and time can be adjusted
Raw data is deleted monthly; day of the month (1-31) and time can be adjusted NOTE: If a month has less days than the set day, the raw data is deleted on the last day of the month.
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