Pelco DX4808HD-1000 User Manual

I N S T A L L A T I O N

DX4700/DX4800 Series

Hybrid Video Recorder

C4675M-A (6/11)

Contents

Important Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Legal Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Video Quality Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Open Source Software Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Client Application Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Optional Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Product Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Equipment Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Equipment Connections Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Connecting Analog Cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Connecting IP Cameras. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Connecting Serial PTZ. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Connecting Alarm Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Connecting a Relay Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Connecting the Main Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Connecting the Spot Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Connecting USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Connecting Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Installing Client Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Operation/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit Startup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Logging On and Logging Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Unit Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Appendix A: Connecting ATM/POS Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Appendix B: Connecting Audio Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

C4675M-A (6/11)

3

List of Illustrations
1	Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 8
2	Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	. 9
3	Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	12
4	Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	13
5	Equipment Connections Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	15
6	Recommended IP Camera Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	16
7	Connecting a Serial PTZ Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	17
8	Connecting Alarm Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	18
9	Connecting the Relay Output Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19
10	Hard Disk Option Partition Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	22
11	ATM/POS Supported Equipment Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25
12	Live and Playback Audio/Video Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	26

List of Tables

A Video Coaxial Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

B Supported PTZ Protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

4	C4675M-A (6/11)

Important Notices

LEGAL NOTICE

SOME PELCO EQUIPMENT CONTAINS, AND THE SOFTWARE ENABLES, AUDIO/VISUAL AND RECORDING CAPABILITIES, THE IMPROPER USE OF WHICH MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES. APPLICABLE LAWS REGARDING THE USE OF SUCH CAPABILITIES VARY BETWEEN JURISDICTIONS AND MAY REQUIRE, AMONG OTHER THINGS, EXPRESS WRITTEN CONSENT FROM RECORDED SUBJECTS. YOU ARE SOLELY RESPONSIBLE FOR INSURING STRICT COMPLIANCE WITH SUCH LAWS AND FOR STRICT ADHERENCE TO ANY/ALL RIGHTS OF PRIVACY AND PERSONALTY. USE OF THIS EQUIPMENT AND/OR SOFTWARE FOR ILLEGAL SURVEILLANCE OR MONITORING SHALL BE DEEMED UNAUTHORIZED USE IN VIOLATION OF THE END USER SOFTWARE AGREEMENT AND RESULT IN THE IMMEDIATE TERMINATION OF YOUR LICENSE RIGHTS THEREUNDER.

REGULATORY NOTICES

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Radio and Television Interference

This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission’s rules.

In order to maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation with non-approved equipment or unshielded cables is likely to result in interference to radio and television reception.

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

VIDEO QUALITY CAUTION

FRAME RATE NOTICE REGARDING USER-SELECTED OPTIONS

Pelco systems are capable of providing high quality video for both live viewing and playback. However, the systems can be used in lower quality modes, which can degrade picture quality, to allow for a slower rate of data transfer and to reduce the amount of video data stored. The picture quality can be degraded by either lowering the resolution, reducing the picture rate, or both. A picture degraded by having a reduced resolution may result in an image that is less clear or even indiscernible. A picture degraded by reducing the picture rate has fewer frames per second, which can result in images that appear to jump or move more quickly than normal during playback. Lower frame rates may result in a key event not being recorded by the system.

Judgment as to the suitability of the products for user’s purposes is solely the user’s responsibility. Users shall determine the suitability of the products for their own intended application, picture rate and picture quality. In the event user intends to use the video for evidentiary purposes in a judicial proceeding or otherwise, user should consult with its attorney regarding any particular requirements for such use.

OPEN SOURCE SOFTWARE NOTICE

This product includes certain open source or other software originated from third parties that is subject to the GNU General Public License (GPL), GNU Library/Lesser General Public License (LGPL) and different and/or additional copyright licenses, disclaimers, and notices.

The exact terms of GPL, LGPL, and some other licenses are provided to you with this product. Please refer to the exact terms of the GPL and LGPL at http://www.fsf.org (Free Software Foundation) or http://www.opensource.org (Open Source Initiative) regarding your rights under said license. You may obtain a complete corresponding machine-readable copy of the source code of such software under the GPL or LGPL by sending your request to [e-mail]; the subject line should read Source Code Request. You will then receive an email with a link for you to download the source code.

This offer is valid for a period of three (3) years from the date of the distribution of this product by Pelco.

C4675M-A (6/11)

5

Description

DX4700/DX4800 Series MPEG-4/H.264 hybrid video recorders (HVRs) bring a new range of performance and capability to the Pelco DX Series product line.

The DX4700/DX4800 Series offers a cost-effective solution to expand existing analog systems with megapixel IP recording. And, the ability to support two Pelco megapixel IP cameras or Axis® cameras, gives new power and flexibility in IP migration. (Due to native display resolution, IP streams can be viewed in standard resolution at the server and in megapixel resolution at the client.)

DX4700/DX4800 Series models record up to 30 images per second (ips) on all channels. In addition, the DX4800 adds the ability to record full frame rate video at 4CIF resolution for all cameras.

DX4700/DX4800 Series HVRs provide unparalleled storage selections for systems in this class. With up to 8 TB of internal storage, the higher storage demands of megapixel and high speed recording can be overcome without sacrificing speed for resolution. DX4700/DX4800 Series HVRs also match security requirements to storage needs with the unique HDD partitioning feature, which allocates individual disk partitions for normal and alarm recording. And, video is easily backed up to an optional USB-attached HDD enclosure (up to 1 TB).

The unit provides the unique ability to leverage installed systems: the new DX Series client provides operational functionality for DX8000 digital video recorders (DVRs), DX8100 Series and DX4700/DX4800 Series HVRs, DX4500/DX4600, DX4100 and DX4000 Series DVRs. Optionally,

DS ControlPoint software allows integration with DX Series products and Digital Sentry® systems.

DX4700/DX4800 Series is full-featured and provides a wide range of robust capabilities including the ability to capture and overlay ATM/POS text with video recording, access instant playback for quick investigative work, and the use of bidirectional audio for enhanced security.

The unit reduces installation overhead with out of the box recording. An intuitive interface makes custom installation easy and reduces learning time for end customers.

CLIENT APPLICATION SOFTWARE

Fully implemented networking capabilities allow remote viewing of live video, playback, and administration of DVR/HVR server features. Versatile high-speed search operations include time and date, bookmark, event, pixel, thumbnail, and point of sales (POS) searching. Extensive scheduling features allow the customization of day, weekday, weekend, and special event recording. The DX Series client provides a graphical user interface (GUI), allowing for quick and efficient access to setup and operating features.

The DX Series DVR/HVRs support four software applications that run on a PC:

•DX Series Client software application: Allows you to log on to, operate, and administer up to 100 DX Series DVR/HVRs. DX Series servers supports a total of five simultaneous connections when using the DX Series client and Web client applications.

•DX Series Export Viewer: Allows you to view exported video. The export viewer is designed to recognize and verify the digital watermark that is embedded in the Pelco-engineered .exp video format.

•DX Series Emergency Agent: Works with networked DX4500/DX4600, DX4500/DX4600, and DX4104 units to alert users when one or more channels detect an alarm, motion, text, or video loss event. The emergency agent runs on a networked client PC.

•DX Series Web Client: Allows you to view live video and operate PTZ features of cameras attached to a DVR/HVR.

6	C4675M-A (6/11)

MODELS

DX4708DVD	8 channel HVR with DVD; supports up to two audio inputs and outputs; records up to 30 ips on all channels.
DX4716DVD	16 channel HVR with DVD; supports up to two audio inputs and outputs; records up to 30 ips on all channels.
DX4808DVD	8 channel HVR with DVD; supports up to four audio inputs and two outputs; records up to 30 ips 4CIF on all channels.
DX4816DVD	16 channel HVR with DVD; supports up to four audio inputs and two outputs; records up to 30 ips 4CIF on all channels.

OPTIONAL ACCESSORIES

DX4546HDD500KIT*	DX4500/DX4600 SATA 500 GB upgrade
DX4546HD1000KIT*	DX4500/DX4600 SATA 1000 GB upgrade
DX4546HD2000KIT*	DX4500/DX4600 SATA 2000 GB upgrade
DX4546DVDKITS*	DVD drive upgrade for the DX4500/DX4600
KBD300A	KBD300A desktop keyboard with full switching and configuration capabilities and joystick control of PTZ functions;
	requires a KDB300USBKIT or a KBD300USBKIT-X
KBD300USBKIT	Remote keyboard wiring kit (120 VAC) for KBD300A
KBD300USBKIT-X	Remote keyboard wiring kit (230 VAC) for KBD300A

*DX4500/DX4600 HDD parts can be used with the entire DX Series product line.

C4675M-A (6/11)

7

Product Overview

Before you install and operate the DX4700/DX4800 Series, thoroughly familiarize yourself with the information in this manual. Make sure the package contains all of the items listed below.

PACKAGE CONTENTS

Figure 1. Package Contents

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DX4700/DX4800 Hybrid Video Recorder (1 ea.)

AAA Batteries for Remote Control (2 ea.)

Remote Control (1 ea.)

USA Standard Power Cord (1 ea.)

European Standard Power Cord (1 ea.)

UK Standard Power Cord (1 ea.)

Rack Ears (2 ea.) and Hardware Pack (1 ea.)

USB Mouse (1 ea.)

Resource Disc (1 ea.)

NOTE: Disc includes user documentation and PC client, emergency agent, and export viewer applications Installation Manual, Server Operation/Configuration Manual, and Important Safety Instructions (1 ea.)

8	C4675M-A (6/11)

FRONT PANEL

The unit’s front panel includes indicators and controls. The controls let you perform most unit functions without the remote control or mouse (refer to Figure 2). For information on using the remote control, refer to Remote Control on page 13. For information on using the mouse and for general unit operation, refer to the DX4700/DX4800 Server Operation/Configuration manual.

Figure 2. Front Panel

Access Door: Provides access to the power button and optical CD/DVD drive.

Channel and Camera Control Buttons:

•Button [1]: Only selects camera 1.

•Buttons [2 to 8], Eight-Channel Unit or [2 to 16], Sixteen-Channel Unit: Selects the respective camera and its alternate function. (Press the Shift button to access the alternate function).

[2]OSD: Displays or hides the toolbar.

[3]COPY: Copies recorded video data to the target media. Refer to Remote Control on page 13 for additional information.

[4]MARK: Sets the beginning point from which to search recorded data.

[5]FOCUS-: Decreases camera focus.

[6]FOCUS+: Increases camera focus.

[7]IRIS-: Closes the camera iris.

[8]IRIS+: Opens the camera iris.

[9]ALM OFF: Turns off the active alarm state.

[10]INFO: Displays or hides the System Information list.

[11]LOG: Displays or hides System Log list.

[12] AUX: Sends an auxiliary command.

[13]SET: Starts the PTZ configuration mode.

[14]CLR: Clears a configured event.

[15]PATTERN: Assigns the recorded PTZ actions to the user-specified pattern number.

[16]PRESET: Assigns the position of the selected camera to a user-specified preset number.

Remote Sensor: Communicates between the HVR and remote control.

System Status Indicators:

•NET: Blinks when the network is connected.

•BACKUP: Glows when the backup and erase media process is active.

•HDD: Blinks when the hard drive is accessed.

•ALARM: Glows when the alarm out is in progress.

C4675M-A (6/11)

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