Panasonic DP-CL21 Operating Instructions

Settings and Printing Network

Maintenance and Spec.

Maintenance and

Specifications

User Replaceable Components . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Upgrade Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

External . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Internal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Clearing a Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Jam 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Jam 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Jam 3, 5, 6, 8, 9 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Jam 4, 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Jam 21, 22 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Jam 31 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Warning / Printer Error Messages . . . . . . . . . . . . . . . . . . . . . . . 52

Printer LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Repacking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

HOST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Parallel (IEEE1284) Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

USB (Universal Serial Bus) Interface. . . . . . . . . . . . . . . . . . . . . . . 102

Network Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Settings and Printing Network

Maintenance and Spec.

User Replaceable Components

When the printer panel indicates that a supply needs to be replaced, make sure that you have replacement supplies (see below) on hand. The printer may continue to print until the supply is completely used up.

• Toner cartridge

• Waste toner cartridge

• Print cartridge

• Fuser unit

• Accumulator unit

• Transfer roller

Please contact the reseller from which the printer was purchased.

Printer component Printer panel message

Toner cartridge

(Status)* Low <Color> Toner

(Have the <Color> toner cartridge available.)

TC- <Color> Replace

(Replace the <Color> toner cartridge.)

The rated life expectancy of each consumable is based on printing under specific operating conditions such as page coverage for a particular page size (5% coverage per color at 600 x 600 dpi resolution on letter size paper). The actual consumables life will vary depending on its use and other printing variables including page coverage, page size, media type, print resolution, continuous or intermittent printing, number of color planes, ambient temperature and humidity.

Printer includes free starter toner cartridges that yield 2,500 pages (based on 5% page coverage per color).

Ready, Ready(PCM), Processing, Printing or Power Save etc. is displayed in the upper line of

LCD.

Average life*

5,000 pages*

(5% coverage)

Settings and Printing Network

Maintenance and Spec.

User Replaceable Components

Printer component Printer panel message Average life

Waste toner cartridge

(Status)* WTC Full

24,000 pages (Black and White 5% coverage)

(Have the waste toner cartridge available.)

6,000 pages (Full color -

WTC

5% coverage)

Replace

(Replace the waste toner cartridge.)

Print cartridge

(Status)*

13,000 pages

PC-Black wearing out

(Have the black print cartridge available.)

(Status)*

PC-Black Replace

(Replace the black print cartridge.)

(Status)*

13,000 pages

PC-Color wearing out

(Have the color print cartridge available.)

(Status)*

PC-Color Replace

(Replace the color print cartridge.)

Fuser unit

(Status)*

100,000 pages

FSR wearing out

(Have the fuser unit available.)

(Status)*

FSR Replace

(Replace the fuser unit.)

*1Ready, Ready(PCM), Processing, Printing or Power Save etc. is displayed in the upper line of

LCD.

Settings and Printing Network

Maintenance and Spec.

User Replaceable Components

Printer component Printer panel message Average life

Accumulator unit

(Status)*

83,000 pages

AU wearing out

(Have the accumulator unit available.)

(Status)*

AU Replace

(Replace the accumulator unit.)

Transfer roller

(Status)*

100,000 pages

TR wearing out

(Have the transfer roller available.)

(Status)*

TR Replace

(Replace the transfer roller.)

*1Ready, Ready(PCM), Processing, Printing or Power Save etc. is displayed in the upper line of

LCD.

Settings and Printing Network

Maintenance and Spec.

User Replaceable Components

Example (5% coverage)

Personal Image Editing System

Feature:

Congratulations on your purchase of the XX-XXXX, the three-in-one solution to today's office

needs. This amasing little desktop unit can be used as a : Printer, Scanner, Copier.

Printer Specification

Printing Method:

Print Speed:

Resolution:

Paper Feed:

Paper Outout:

Software Emulation:

Paper Size/Weight:

Memory Capacity:

Dimensions:

Mass (Weight):

Consumables:

Noise Level:

CPU:

Other Specification

Operating Environment:

Storing Environment:

Feature:

Congratulations on your purchase of the XX-XXXX, the three-in-one solution to today's office

needs. This amasing little desktop unit can be used as a : Printer, Scanner, Copier.

❈ Application Soft : Text Bridge, Card Scan

Model No. XX-XXXX

Semiconductor Laser Electro-Photography

X ppm maximum (A4 size paper, text mode, 5 % image area)

600 dpi X 600 dpi

1 Multi-purpose manual feed up to 250 sheets of paper [75 g/m

Face-down paper ejection (up to 150 sheets) [75 g/m

GDI + Soft XXXX

Letter, Legal, A4, Envelope, Executive, OHP, Label

2 MB

399 (W) X 390 (D) X 254 (H) mm (15.7" X 15.4" X 10")

Approx. 10 Kg (22 lbs.)

Starter toner cartridge : 20,000 pages average

Toner cartridge: 4,000 pages average

Drum unit: 20,000 pages average

Printing: 48 dBA

Stadby: 27 dBA

Intel 80C51 compatible

10 to 32.5ûC [50 to 90.5ûF] 20 to 80% RH

0 to 35ûC [32 to 95ûF] 20 to 80% RH

(20 lbs.)]

! Waste Disposal Method

Waste material may be dumped or incinerated under conditions which meet all federal, state and local environmental regulations.

WARNING

• Do not incinerate toner or toner containers. Toner dust may cause flashback when exposed to an open flame.

Settings and Printing Network

Maintenance and Spec.

User Replaceable Components

Upgrade Options

The following upgrade options can be installed in the printer. Please contact the reseller from which the printer was purchased.

CLHD20: Hard Disk Drive (20 GB 2.5")

The Check and Print, Memory Print, and Confidential Print (PCL printer driver only) are available in Windows only (not available in Macintosh) by installing this option. Refer to the installation manual included in the option's carton to install it.

DA-DS1: Optional Paper Feeder

An additional cassette can be used by installing this option. This option can be installed up to two units. Refer to the installation manual included in the option's carton to install it.

CLEM256: 256MB DIMM (Optional Memory)

It is strongly recommended to install this option if printing documents in Enhance mode or Duplex mode. If the printer is not equipped with the optional memory, the Memory Overflow error may occur and it causes the deterioration of the image quality. Refer to the installation manual included in the option's carton to install it.

DA-MC1: Upgrade Kit (for PostScript 3)

Printing for PostScript is available from Windows or Macintosh by installing this option. This option is for DP-CL21P only. Refer to the installation manual included in the option's carton to install it.

Settings and Printing Network

Maintenance and Spec.

Cleaning the Printer

Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the environment in which the printer is used. You should clean the printer:

• At least once a month.

• When the printer experiences frequent media jams.

• When print quality has become deteriorated.

External

1 Turn the power OFF. 2 Clean all the covers with a soft cloth. Use any mild commercial cleaner.

CAUTION

• Do not use benzene, thinner, aerosol cleaners, or any abrasive powder.

Internal

When using isopropyl alcohol with a lint-free cloth, make sure that the alcohol is at least 90% pure, obtainable from your local pharmacy. (Do not use rubbing alcohol; it can damage the printer.)

NOTE:

• If using the multi-purpose tray or opening the tray cover, be sure to push the multi-purpose tray and close the tray cover before you pull the media tray out of the printer or open the front door.

Settings and Printing Network

Maintenance and Spec.

Cleaning the Printer

1 Pull the media tray out of the printer while slightly raising its front portion.

CAUTION

• Be sure to hold the media tray with both hands so you do not drop it.

2 Remove media from the media tray. 3 Turn over the media tray.

Settings and Printing Network

Maintenance and Spec.

Cleaning the Printer

4 Pull the delay pad (2) while pushing the tab (1), then remove the delay

pad (3).

5 Clean the pad.

6 Turn over the media tray.

Settings and Printing Network

Maintenance and Spec.

Cleaning the Printer

7 Remove the pickup roller (2) while pushing the tab (1).

8 Wipe the rollers with a lint-free cloth that has been moistened with

isopropyl alcohol while rotating it.

Settings and Printing Network

Maintenance and Spec.

9 Install the pickup roller.

10 Turn over the media tray and install the delay pad.

Cleaning the Printer

Settings and Printing Network

Maintenance and Spec.

Cleaning the Printer

11 Push the front door release button (1) and open the front door (2).

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12 Clean the roller while rotating it.

Settings and Printing Network

Maintenance and Spec.

Cleaning the Printer

13 If the Automatic Duplex Unit is installed in the printer, pull the lock lever

(1) and open the cover (2).

14 Clean the roller while rotating it.

15 Close the cover of the Automatic Duplex Unit. 16 Close the front door. 17 Place media in the media tray and install the media tray.

Settings and Printing Network

Maintenance and Spec.

Clearing a Jam

If the printer has frequent media jams, make sure that you follow these guidelines: If a media jam occurs, the printer panel reports “Jam <#>”.

NOTE:

• When a media jam occurs while you are using the multi-purpose tray, be sure to push the multipurpose tray and close the tray cover before you pull the media tray out of the printer or open the front door.

Settings and Printing Network

Maintenance and Spec.

Clearing a Jam

Jam 1

1 Pull the media tray (1) out of the printer. Then remove jammed media (2).

• Be sure the tray cover is closed before you pull the media tray out of the printer.

2 Tap the media stack on a level surface to avoid media jams or skewed

printing.

• If a media feed error has occurred, remove the media stack from the media tray and tap it.

Settings and Printing Network

Maintenance and Spec.

3 Place media with the print side up under the hooks in the tray.

•Be sure that the media does not exceed the limit mark.

Hook

Fill media up to here.

Load media with print side up.

4 Install the media tray into the printer.

Clearing a Jam

CAUTION

• Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded.

Settings and Printing Network

Maintenance and Spec.

Jam 2

1 Push the front door release button (1) and open the front door (2).

• Be sure the tray cover is closed before you open the front door.

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Clearing a Jam

2 Open the media guide (1), then grasp both sides of the jammed media

and slowly pull it out of the printer (2).

3 Close the front door.

Settings and Printing Network

Maintenance and Spec.

Jam 3, 5, 6, 8, 9

1 Push the front door release button (1) and open the front door (2).

• Be sure the tray cover is closed before you open the front door.

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2 Pull the paper release lever (1) and open the media guide (2), then

remove the jammed media (3).

Clearing a Jam

3 Lock paper release levers. 4 Close the front door.

NOTE:

• When a Jam 9 has occurred, the length of the actual media size will be shorter than the paper size setting of the printer driver. Clear the media jam and replace the media with the correct one.

Settings and Printing Network

Maintenance and Spec.

Clearing a Jam

Jam 4, 7

SAFETY CAUTION

• The fuser is hot; to avoid personal injury, be careful to touch it by referring to the caution label of the fuser unit.

1 Push the front door release button (1) and open the front door (2).

• Be sure the tray cover is closed before you open the front door.

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2 Remove the connector of the fuser unit.

Settings and Printing Network

Maintenance and Spec.

3 Unlock the both sides of the fuser unit.

4 Remove the fuser unit.

Clearing a Jam

SAFETY CAUTION

• Do not touch the film and the parts around the film when handling the fuser unit, because they may be hot.

CAUTION

HOT SURFACE DO NOT TOUCH.

Settings and Printing Network

Maintenance and Spec.

5 Remove the jammed media.

6 Reinstall the fuser unit.

Clearing a Jam

7 Push the both side knobs of the fuser unit until it is locked.

Settings and Printing Network

Maintenance and Spec.

Clearing a Jam

8 Connect the connector (1) of the fuser unit and close the front door (2).

Settings and Printing Network

Maintenance and Spec.

Clearing a Jam

Jam 21, 22

1 Pull the media tray out of the optional paper feeder. Then remove

jammed media.

2 Tap the media stack on a level surface to avoid media jams or skewed

printing.

•If a media feed error has occurred, remove the media stack from the media tray and tap it.

Settings and Printing Network

Maintenance and Spec.

3 Place media with the print side up under the hooks in the tray.

• Be sure that the media does not exceed the limit mark.

Hook

Fill media up to here.

Load media with print side up.

4 Install the media tray into the printer.

Clearing a Jam

CAUTION

• Be sure to hold the media tray with both hands so you do not drop it especially when it is fully loaded.

Settings and Printing Network

01090007

Maintenance and Spec.

Jam 31

1 Push the front door release button (1) and open the front door (2).

• Be sure the tray cover is closed before you open the front door.

Clearing a Jam

2 Pull the lock lever (1) and open the cover (2), then remove jammed media

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(3) from the Automatic Duplex Unit.

3 Close the front door.

Settings and Printing Network

Maintenance and Spec.

Troubleshooting

! Executing the Test Print

It enables you to print each color (Cyan, Magenta, Yellow and Black) halftone page to check the print quality.

1 Press MENU/EXIT (PAUSE) button on the printer panel. 2 Press (CONTINUE) button until Test Page menu appears. 3 Press ENTER button. 4 Press (CONTINUE) button until Test Print menu appears. 5 Press ENTER button to print each color page.

! Printing the test pattern for Adjustment to Media setting

When using media types other than those recommended, you may need to confirm the print quality by printing the test pattern below. To print the test pattern, see “Setting the “ADJ. to Media” (Windows

Only)” on page 69 in “Settings and Printing”.

Test pattern:

Settings and Printing Network

Maintenance and Spec.

Troubleshooting

! Printer Components

You may need to replace the following components if they have expired. For consumable model numbers, refer to “Options and Supplies” in the Setup Guide.

Color print cartridge

Black print cartridge

Accumulator unit

Waste toner cartridge

Fuser unit

Transfer roller

Toner cartridges

(4) (3) (2) (1)

Settings and Printing Network

Trouble Possible Cause Corrective Action

READY indicator is blinking.

READY indicator is off. The printer is not ready, is

ERROR indicator is on. Error occurred that is not user-

ERROR indicator is blinking.

On the Test Print, a single color is not uniform or many vertical streaks (both light and dark) of slightly different density and non-uniform color.

Maintenance and Spec.

The printer is receiving, processing or printing job.

You have entered the Menu mode in the printer panel.

disabled, or has detected an error.

correctable.

The printer has stopped because it detected a user-correctable error such as an open door or a media jam.

The toner is almost depleted. Replace the toner cartridge.

The print cartridge is damaged. Replace the print cartridge.

Wait for the job to be completed or cancel the job.

Exit the Menu mode by pressing the MENU/EXIT (PAUSE) button.

Read the printer panel message to determine the printer status.

Turn the printer off and back on again. If the indicator is still on, the printer requires service.

Correct the condition displayed on the printer panel (e.g., close the door or clear the media jam).

Troubleshooting

Settings and Printing Network

Trouble Possible Cause Corrective Action

On the Test Print, half tone area has areas of weak color.

Maintenance and Spec.

Paper doesn’t match the environmental conditions, or it has too much moisture.

Try fresh paper, or another type of paper.

Store media in the original, dustfree package in the same environmental conditions as the printer.

Troubleshooting

A single color appears faded.

On the Test Print, a single color has a sharp, dark or light vertical streak.

The color density is set incorrectly in the printer panel.

The toner is almost depleted. Replace the color toner cartridge

The print cartridge is damaged. Replace the print cartridge.

The toner cartridge is almost depleted and is not properly applying toner.

The print cartridge is damaged. Replace the print cartridge.

Check the density setting by printing the Color Calibration Test Print Page in the Color Calibration menu from the printer panel. Compare the settings with the color density samples on the Color Calibration Card. If necessary, adjust the density from the printer panel. Refer to “Adjusting the

Color Density (Color Calibration)” on page 63 in

“Settings and Printing”.

soon.

Replace that toner cartridge.

Settings and Printing Network

Trouble Possible Cause Corrective Action

Small white spots appear on OHP transparency.

Maintenance and Spec.

OHP transparency has dust on its surface.

Remove dust or dirt from OHP transparency.

Troubleshooting

On the Test Print, a single color shows a light or dark, repeating horizontal line.

Prints are missing fineline detail.

Dark color spots and dark or light streaks appear in all colors.

The roller in the print cartridge has a slight impression after a long period of storage.

The accumulator unit is worn out, or the print resolution is set to high.

The accumulator unit has reached the end of its useful life.

Run 20-50 prints.

Replace the accumulator unit or reduce the print resolution.

Replace the accumulator unit.

+ 73 hidden pages