Terayon Communication Systems
TJ 700x Series DOCSIS Modem
Installation Guide
Part No. 8500229 Rev. C
4988 Great America Parkway
Santa Clara, CA 95054
www.terayon.com
Contents
Installation Guide
Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
1 |
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Terayon TJ 700x Series Cable Modem Package Contents . . . . . . . . . . 1
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Modem Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connecting the CATV Coaxial Cable to the Modem . . . . . . . . . . . . . . . . . . . 6 Connecting the Modem to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Making Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Making USB Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Connecting Two PCs to the TJ 700x Series Modem . . . . . . . . . . . . . . . . . . 12 Technical Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Connecting the Power Adapter and Startup. . . . . . . . . . . . . . . . . . . . . . . . . 14 Connecting the Power Adapter to the Modem . . . . . . . . . . . . . . . . . . . 14 Starting the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Reading Your Modem Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
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Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
17 |
Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
18 |
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Possible solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installation Guide Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . |
22 |
Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Visit Our Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide |
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Installation Guide
Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon TJ 700x Series DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a fast broadband Internet connection.
This installation guide is designed for anyone who wants all the “how-to” information about installing the Terayon TJ 700x Series Data-Over-Cable Interface Specification (DOCSIS) Cable Modem. You have probably heard of online help. Well, think of this installation guide as onside help. For best results, read each procedure beforehand—reviewing each procedure may answer some questions that could come up during the installation process. So let’s get started.
Please take a moment to unpack your modem and familiarize yourself with all the cables and components included in the box. Use the list below and Figure 1 to verify the contents of the box.
•Terayon Model TJ 700x Series DOCSIS Cable Modem
•Cable Modem Power Adaptor
•RJ-45 Ethernet Cable
•Universal Serial Bus (USB) Cable
•CD-ROM with USB Drivers
Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide |
1 |
Installation Guide |
Getting Started |
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TJ 700x SERIES
DOCSIS MODEM
Power
Cable
PC
Data
Test
715
TJ
POWER ADAPTER
NOTE: The appropriate Power Adapter is included with your modem.
AC Terayon
Adaptor
CAUTIONELEC |
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RISK OF |
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DRYLOCA |
TRIC |
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TION USESHOCK |
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ONLY |
AC SWITCHING
ADAPTER
RJ-45 ETHERNET CABLE
CD-ROM WITH:
USB Drivers
Installation Guide
Quick Install Guide
Adobe Acrobat Reader
USB CABLE
Figure 1 Contents of Cable Modem Box
2 |
Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide |
Getting Started |
Installation Guide |
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Before you begin installing your new Terayon cable modem, make sure your computer system has the following hardware and software.
Hardware/Software |
IBM PC or Compatible |
Apple/Macintosh |
CPU |
Pentium class microprocessor or equivalent |
Power PC 601 or later; iMac® |
Memory (RAM) |
32 MB |
24 MB |
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Available Disk Space |
50 MB |
50 MB |
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Operating System |
Windows® 95, 98, ME, 2000, XP, |
OS 7.5.1 or later |
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Windows NT® 4.0 Workstation |
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Network Connectivity |
Must have (any one): |
Must have (any one): |
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• USB Port |
• 10/100 Base-T Ethernet Card |
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• 10/100 Base-T Ethernet Card |
• PCMCIA Ethernet Card (laptop) |
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• PCMCIA Ethernet Card (laptop) |
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IMPORTANT: Computers using Windows 95, NT 4.0, or a Macintosh operating system must use an Ethernet port to connect to the TJ 700x Series Modem
As you follow the self-installation process, you may be asked to perform some tasks you have not previously attempted. You will be guided through the following steps:
•Connecting the CATV Coaxial Cable to the Modem
•Connecting the Modem to your PC
•Connecting the Power Adapter and Startup.
The following is a list of items you will need to install your new Terayon cable modem:
•This installation guide
•Your computer user manual
•The cable modem.
Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide |
3 |
Installation Guide |
Connecting the Modem |
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Connecting the Modem
To install your new cable modem, you will need the following items:
•Two coaxial cables of a length appropriate to your installation
•One cable line splitter
•A 7/16 inch (11.1 mm) wrench (spanner).
When installing your new cable modem a cable splitter and two new cables are required. The cable splitter divides the incoming signal from the cable company into two signals, one for the household TVs, and one for the cable modem. No TV sets are allowed on the cable that connects to the cable modem. Figure 2 illustrates a typical cable modem installation.
CATV CONVERTER |
TV CABLE |
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<![if ! IE]> <![endif]>CABLE "B" |
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VCR |
<![if ! IE]> <![endif]>CABLE) |
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TV |
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<![if ! IE]> <![endif]>COAX |
<![if ! IE]> <![endif]>(TV |
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TV |
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CABLE OUTLET |
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SIGNAL FROM |
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CABLE CO. |
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TV AND DATA CABLE |
PC TOWER |
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CABLE SPLITTER |
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ETHERNET OR USB CABLE |
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COAX CABLE "A" |
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(DATA) |
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NEW INSTALLATION |
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TJ 700x SERIES |
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TJ715 |
DOCSIS MODEM |
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Figure 2 Typical Cable Modem Installation |
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4 |
Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide |
Connecting the Modem |
Installation Guide |
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Before you begin installing your new cable modem, take a moment to familiarize yourself with the modem connectors identified in Figure 3. An explanation of each connector follows the illustration.
1
2
3
4
Figure 3 Modem Connectors
1 - RF Cable Connector Connects the modem to the incoming signal from the cable company via a cable splitter.
2 - DC Power Input-jack Connects the modem to the Modem Power Adaptor.
3 - USB Serial Port |
Connects the modem to the USB port on your computer. |
4 - RJ-45 Ethernet Port Connects the modem to the Ethernet port on your computer NIC card.
Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide |
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