Motorola TJ716 Manual

Terayon Communication Systems

TJ 700x Series DOCSIS Modem

Installation Guide

Part No. 8500229 Rev. C

4988 Great America Parkway

Santa Clara, CA 95054

www.terayon.com

Contents

Installation Guide

Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

1

Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Terayon TJ 700x Series Cable Modem Package Contents . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Installation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Modem Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Connecting the CATV Coaxial Cable to the Modem . . . . . . . . . . . . . . . . . . . 6 Connecting the Modem to your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Making Ethernet Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Making USB Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Connecting Two PCs to the TJ 700x Series Modem . . . . . . . . . . . . . . . . . . 12 Technical Stuff. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Connecting the Power Adapter and Startup. . . . . . . . . . . . . . . . . . . . . . . . . 14 Connecting the Power Adapter to the Modem . . . . . . . . . . . . . . . . . . . 14 Starting the Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Reading Your Modem Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

16

Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

17

Frequently Asked Questions (FAQs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

18

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Possible solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Problem: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Possible Solution: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Installation Guide Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22

Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Visit Our Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

iii

Installation Guide

Congratulations

Congratulations on your purchase of a Terayon DOCSIS Cable Modem. The Terayon TJ 700x Series DOCSIS Cable Modem is the perfect choice for connecting your personal computer to a fast broadband Internet connection.

Getting Started

This installation guide is designed for anyone who wants all the “how-to” information about installing the Terayon TJ 700x Series Data-Over-Cable Interface Specification (DOCSIS) Cable Modem. You have probably heard of online help. Well, think of this installation guide as onside help. For best results, read each procedure beforehand—reviewing each procedure may answer some questions that could come up during the installation process. So let’s get started.

Package Contents

Please take a moment to unpack your modem and familiarize yourself with all the cables and components included in the box. Use the list below and Figure 1 to verify the contents of the box.

Terayon TJ 700x Series Cable Modem Package Contents

Terayon Model TJ 700x Series DOCSIS Cable Modem

Cable Modem Power Adaptor

RJ-45 Ethernet Cable

Universal Serial Bus (USB) Cable

CD-ROM with USB Drivers

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

1

Motorola TJ716 Manual

Installation Guide

Getting Started

 

 

TJ 700x SERIES

DOCSIS MODEM

Power

Cable

PC

Data

Test

715

TJ

POWER ADAPTER

NOTE: The appropriate Power Adapter is included with your modem.

AC Terayon

Adaptor

CAUTIONELEC

RISK OF

 

DRYLOCA

TRIC

 

TION USESHOCK

 

ONLY

AC SWITCHING

ADAPTER

RJ-45 ETHERNET CABLE

CD-ROM WITH:

USB Drivers

Installation Guide

Quick Install Guide

Adobe Acrobat Reader

USB CABLE

Figure 1 Contents of Cable Modem Box

2

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

Getting Started

Installation Guide

 

 

System Requirements

Before you begin installing your new Terayon cable modem, make sure your computer system has the following hardware and software.

Hardware/Software

IBM PC or Compatible

Apple/Macintosh

CPU

Pentium class microprocessor or equivalent

Power PC 601 or later; iMac®

Memory (RAM)

32 MB

24 MB

 

 

 

Available Disk Space

50 MB

50 MB

 

 

 

Operating System

Windows® 95, 98, ME, 2000, XP,

OS 7.5.1 or later

 

Windows NT® 4.0 Workstation

 

Network Connectivity

Must have (any one):

Must have (any one):

 

USB Port

10/100 Base-T Ethernet Card

 

10/100 Base-T Ethernet Card

PCMCIA Ethernet Card (laptop)

 

PCMCIA Ethernet Card (laptop)

 

 

 

 

IMPORTANT: Computers using Windows 95, NT 4.0, or a Macintosh operating system must use an Ethernet port to connect to the TJ 700x Series Modem

Installation Overview

As you follow the self-installation process, you may be asked to perform some tasks you have not previously attempted. You will be guided through the following steps:

Connecting the CATV Coaxial Cable to the Modem

Connecting the Modem to your PC

Connecting the Power Adapter and Startup.

What You Will Need

The following is a list of items you will need to install your new Terayon cable modem:

This installation guide

Your computer user manual

The cable modem.

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

3

Installation Guide

Connecting the Modem

 

 

Connecting the Modem

To install your new cable modem, you will need the following items:

Two coaxial cables of a length appropriate to your installation

One cable line splitter

A 7/16 inch (11.1 mm) wrench (spanner).

When installing your new cable modem a cable splitter and two new cables are required. The cable splitter divides the incoming signal from the cable company into two signals, one for the household TVs, and one for the cable modem. No TV sets are allowed on the cable that connects to the cable modem. Figure 2 illustrates a typical cable modem installation.

CATV CONVERTER

TV CABLE

 

 

 

 

<![if ! IE]>

<![endif]>CABLE "B"

 

 

VCR

<![if ! IE]>

<![endif]>CABLE)

 

TV

 

 

 

<![if ! IE]>

<![endif]>COAX

<![if ! IE]>

<![endif]>(TV

 

TV

 

 

CABLE OUTLET

 

 

SIGNAL FROM

 

 

CABLE CO.

 

 

 

 

TV AND DATA CABLE

PC TOWER

 

 

 

 

CABLE SPLITTER

 

 

 

ETHERNET OR USB CABLE

COAX CABLE "A"

 

 

(DATA)

 

 

NEW INSTALLATION

 

TJ 700x SERIES

TJ715

DOCSIS MODEM

Figure 2 Typical Cable Modem Installation

 

4

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

Connecting the Modem

Installation Guide

 

 

Modem Connectors

Before you begin installing your new cable modem, take a moment to familiarize yourself with the modem connectors identified in Figure 3. An explanation of each connector follows the illustration.

1

2

3

4

Figure 3 Modem Connectors

1 - RF Cable Connector Connects the modem to the incoming signal from the cable company via a cable splitter.

2 - DC Power Input-jack Connects the modem to the Modem Power Adaptor.

3 - USB Serial Port

Connects the modem to the USB port on your computer.

4 - RJ-45 Ethernet Port Connects the modem to the Ethernet port on your computer NIC card.

Terayon TJ 700x Series DOCSIS Cable Modem Installation Guide

5

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