Familiarize yourself withthe con‐
tents of theOperator's Manual
directly via thevehicle's multi‐
media system (menu item "Vehi‐
cle information"). Startwiththe
quickguide or broaden your
knowledgewithpractical tips.
Hereyou can find comprehen‐
sive informationabout operating
your vehicle and about services
and guarantees in printed form.
Youcan find theOperator's Man‐
ual on theMercedes-Benz home‐
page.
The Mercedes-Benz Guides app
is available free-of-charge in
familiar app stores.
É16758403037ËÍ
1675840303
Apple®iOSAndroid
TM
Order no. P167 0086 13 Part no. 167584 03 03
EditionA2020
GLS
Operator's Manual
Mercedes-Benz
Mercedes-BenzGLS
Publication details
Internet
Further information about Mercedes-Benzvehi‐
cles and about Daimler AG can be found on the
following websites:
Daimler AG:not to be reprinted, translated or
otherwise reproduced, in whole or in part, with‐
out written permission from Daimler AG.
Vehiclemanufacturer
Daimler AG
Mercedesstrasse 137
70327Stuttgart
Germany
Front passenger airbag warning
Example
&
WARNING Risk of injury or fatalinjuries
if thefront-passengerairbag is enabled
If thefront-passengerfront airbag is enabled,
achild on thefront-passengerseat maybe
struck by thefront-passengerairbag during
an accident.
NEVER use arearward-facing child restraint
system on aseat withanENABLED FRONT
AIRBAG,DEATH or SERIOUS INJURYtothe
CHILD can occur.
Observe thechapter"Childreninthe vehicle".
As at 16.07. 2018
Welcome to the world of Mercedes-Benz
Before you first drive off, read this Operator's
Manual carefully and familiarize yourself with
your vehicle. For your own safety and a longer
operating lifespan, follow the instructions and
warning notices in this Operator's Manual. Disre‐
garding them may lead to damage to the vehicle
or personal injury.
Vehicle damage resulting from the disregard of
the instructions is not covered by the MercedesBenz Limited Warranty.
The equipment or model designation of your
vehicle may vary according to:
R
Model
R
Order
R
National version
R
Availability
Mercedes-Benz reserves the right to introduce
changes in the following areas:
R
Design
R
Equipment
R
Technical features
The equipment in your vehicle may therefore dif‐
fer from that shown in the descriptions and illus‐
trations.
The following are integral parts of the vehicle:
R
Digital Operator's Manual
R
Printed Operator's Manual
R
Maintenance Booklet
R
Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
The Digital Operator's Manual describes the
function and operation of:
R
the vehicle
R
the multimedia system
#
Select one of the following menu items in the
Digital Operator's Manual:
R
Search: search for keywords in order to find
quick answers to questions about the opera‐
tion of the vehicle.
R
Quick start: find the first steps towards set‐
ting up your vehicle.
R
Tips: find information that prepares you for
certain everyday situations with your vehicle.
R
Messages: receive additional information
about the messages in the instrument dis‐
play.
R
Bookmarks: gain access to your personally
saved bookmarks.
R
Language: select the language for the Digital
Operator's Manual.
1
Back
2
Adds bookmarks
3
Picture
4
Contents section
5
Directions of movement of contents section
6
Menu
Some sections in the Digital Operator's Manual,
e.g. warning notes, can be opened and closed.
Additional methods of calling up the Digital
Operator's Manual:
Direct access: open the required content in the
Digital Operator's Manual by pressing and hold‐
Digital Operator's Manual
21
ing an entry on the tab bar in the multimedia
system:
Instrument Display: call up brief information as
display messages in the instrument cluster.
Voice Control System: call up via the voice
control system
Global search: call up search results for con‐
tents of the Digital Operator's Manual in the
home screen
For safety reasons, the Digital Operator's Man‐
ual is deactivated while driving.
%
The Operator's Manual can also be found in
the Mercedes-Benz Guides app in all com‐
mon app stores.
22
General notes
Protecting the environment
ENVIRONMENTAL NOTE Environmental
+
damage due to operating conditions and
personal driving style
The pollutant emission of your vehicle is
directly related to the way you operate your
vehicle.
Help to protect the environment by operating
your vehicle in an environmentally responsi‐
ble manner. Please observe the following rec‐
ommendations on operating conditions and
personal driving style.
Operating conditions:
#
Make sure that the tire pressure is cor‐
rect.
#
Do not carry any unnecessary weight
(e.g. roof luggage racks once you no
longer need them).
#
Adhere to the service intervals.
A regularly serviced vehicle will contrib‐
ute to environmental protection.
#
Always have maintenance work carried
out at a qualified specialist workshop.
Personal driving style:
#
Do not depress the accelerator pedal
when starting the engine.
#
Do not warm up the engine while the
vehicle is stationary.
#
Drive carefully and maintain a suitable
distance from the vehicle in front.
#
Avoid frequent, sudden acceleration
and braking.
#
Change gear in good time and use each
gear only up to Ô of its maximum
engine speed.
#
Switch off the engine in stationary traf‐
fic, e.g. by using the ECO start/stop
function.
#
Drive fuel-efficiently. Observe the ECO
display for a fuel-efficient driving style.
ENVIRONMENTAL NOTE Environmental
+
pollution caused by irresponsible dis‐
posal of the high-voltage battery
A high-voltage battery contains materials
which are harmful to the environment.
#
Dispose of defective high-voltage bat‐
teries at a qualified specialist work‐
shop.
Environmental issues and recommendations:
It is recommended that you re-use or recycle
materials instead of just disposing of them.
The relevant environmental guidelines and regu‐
lations serve to protect the environment and
must be strictly observed.
General notes
23
Genuine Mercedes-Benz parts
ENVIRONMENTAL NOTE Environmental
+
damage caused by not using recycled
reconditioned components
Daimler AG offers recycled reconditioned
components and parts with the same quality
as new parts. The same entitlement from the
Limited Warranty is valid as for new parts.
#
Use recycled reconditioned compo‐
nents and parts from Daimler AG.
NOTE Impairment of the operating effi‐
*
ciency of the restraint systems from
installing accessory parts or from repairs
or welding
Airbags and Emergency Te nsioning Devices,
as well as control units and sensors for the
restraint systems, may be installed in the fol‐
lowing areas of your vehicle:
R
Doors
R
Door pillars
R
Door sills
R
Seats
R
Cockpit
R
Instrument cluster
R
Center console
R
Lateral roof frame
#
Do not install accessory parts such as
audio systems in these areas.
#
Do not carry out repairs or welding.
#
Have aftermarket installation of acces‐
sories carried out at a qualified special‐
ist workshop.
You could jeopardize the operating safety of your
vehicle if you use parts, tires and wheels as well
as accessories relevant to safety which have not
been approved by Mercedes-Benz. Safety-rele‐
vant systems, e.g. the brake system, may mal‐
function. Only use Mercedes-Benz Genuine Parts
or parts of equal quality. Only use tires, wheels
and accessories that have been specifically
approved for your vehicle model.
Mercedes-Benz Genuine Parts are subject to
strict quality control. Each part has been spe‐
cially developed, manufactured or selected for
Mercedes-Benz vehicles and fine-tuned for them.
Therefore, only Mercedes-Benz Genuine Parts
should be used.
More than 300,000 different Mercedes-Benz
Genuine Parts are available for Mercedes-Benz
models.
All authorized Mercedes-Benz Centers maintain
a supply of Mercedes-Benz Genuine Parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro‐
vide for quick and reliable parts service.
Always specify the vehicle identification number
(VIN) (/ page 519) when ordering MercedesBenz Genuine Parts.
Operator's Manual
This Operator's Manual describes all models and
all standard and optional equipment available for
your vehicle at the time of this Operator's Man‐
ual going to press. Country-specific differences
are possible. Note that your vehicle may not be
24
General notes
equipped with all features described. This is also
the case for systems and functions relevant to
safety. Therefore, the equipment on your vehicle
may differ from that in the descriptions and illus‐
trations.
The original purchase agreement for your vehicle
contains a list of all of the systems in your vehi‐
cle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are important documents and should be kept in
the vehicle.
Service and vehicle operation
Vehicle operation outside the USA or Canada
When you are abroad with your vehicle, observe
the following points:
R
service points or replacement parts may not
be available immediately.
R
unleaded fuel may not be available for vehi‐
cles with a catalytic converter. Leaded fuel
may cause damage to the catalytic converter.
R
the fuel may have an extremely low octane
number. Unsuitable fuel can cause engine
damage.
Some Mercedes-Benz models are available in
Europe through our European Delivery Program.
For more information, please consult an author‐
ized Mercedes‑Benz service center, or write to
one of the following address:
in the USA:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
in Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Maintenance
Your customer advisor confirms the service in
the service report.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro‐
gram offers technical help in the case of a
breakdown. Your calls to the toll-free Roadside
Assistance Hotline are answered by our agents
24 hours a day, 365 days a year.
1-800-FOR-MERCedes (1-800-367-6372) (USA)
1-800-387-0100 (Canada)
You can find further information in the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the maintenance and warranty infor‐
mation booklet (Canada). You will find both in
the vehicle document wallet.
Change of address or change of ownership
In the event of a change of address, please send
us the "Notification of address change" in the
General notes
25
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) on the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) on 1-800-387-0100. We
can then reach you in a timely fashion, if neces‐
sary.
If you sell your Mercedes, please leave all litera‐
ture in the vehicle so that it is available to the
next owner. If you have purchased a used vehi‐
cle, please send us the "Notice of Purchase of
Used Car" in the Service and Guarantee booklet
or simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline number
1-800-FOR-MERCedes (1-800-367-6372) or Cus‐
tomer Service (Canada) at 1-800-387-0100.
Possible danger due to substances hazard‐
ous to health
In compliance with Proposition 65 ("Prop65"),
the following detachable label has been added to
each vehicle sold in California:
Operating safety
&
WARNING Risk of accident due to mal‐
functions or system failures
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this could result in malfunctions
or system failures.
#
Always have the prescribed service/
maintenance work as well any required
repairs carried out at a qualified spe‐
cialist workshop.
&
WARNING Risk of accident and injury as
a result of incorrect modifications to
electronic component parts
Modification to electronic components, their
software or wiring could impair their function
and/or the function of other networked com‐
ponent parts. In particular, systems relevant
to safety could also be affected.
As a result, they may no longer function as
intended and/or endanger the operating
safety of the vehicle.
#
Never tamper with the wiring and elec‐
tronic component parts or their soft‐
ware.
#
You should have all work on electrical
and electronic components carried out
at a qualified specialist workshop.
Observe the "On-board electronics" section in
"Technical data".
26
General notes
&
WARNING Risk of fire due to flammable
materials on hot parts of the exhaust
system
Flammable material such as leaves, grass or
twigs may ignite if they come into contact
with hot parts of the exhaust system.
#
When driving on unpaved roads or offroad, regularly check the vehicle under‐
side.
#
Remove trapped plants or other flam‐
mable material.
#
If there is damage, consult a qualified
specialist workshop immediately.
NOTE Damage to the vehicle
*
In the following situations, in particular, there
is a risk of damage to the vehicle:
R
The vehicle becomes grounded, e.g. on a
high curb or an unpaved road
R
The vehicle is driven too fast over an
obstacle, e.g. a curb, speed bump or pot‐
hole
R
A heavy object strikes the underbody or
chassis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, may not absorb the loads that
arise as intended.
If the underbody paneling is damaged, flam‐
mable materials such as leaves, grass or
twigs can collect between the underbody and
the underbody paneling. These materials may
ignite if they come into contact with hot
parts on the exhaust system.
#
Have the vehicle checked and repaired
immediately at a qualified specialist
workshop.
or
#
If driving safety is impaired while con‐
tinuing your journey, pull over and stop
the vehicle immediately in accordance
with the traffic conditions, and contact
a qualified specialist workshop.
Vehicles with a 48 V on-board electrical sys‐
tem (EQ Boost technology)
&
DANGER Risk of fatal injury by touching
damaged high-voltage components
Vehicles with a 48 V on-board electrical sys‐
tem contain individual high-voltage compo‐
nents. These high-voltage components are
under high voltage.
If you modify component parts of these highvoltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible.
#
Never perform modifications to compo‐
nent parts of high-voltage components.
General notes
27
#
Never touch damaged component parts
of high-voltage components.
#
Never touch component parts of highvoltage components after an accident.
Vehicles with a 48 V on-board electrical system
contain high voltage components. These compo‐
nents are marked with a high voltage label:
All work on high voltage components must be
carried out at a qualified specialist workshop.
Declaration of conformity for wireless vehi‐
cle components
USA: "The wireless devices of this vehicle com‐
ply with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: 1) These
devices may not cause harmful interference, and
2) These devices must accept any interference
received, including interference that may cause
undesired operation. Changes or modifications
not expressly approved by the party responsible
for compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol‐
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including interfer‐
ence that may cause undesired operation of the
device."
USA: "Wireless charging system for mobile devi‐
ces (model: WMI2 Wireless Mobile Interface):
this device complies with Part 18 of the FCC
Rules."
The diagnostics connection is only intended for
the connection of diagnostic devices at a quali‐
fied specialist workshop.
&
WARNING Risk of accident due to con‐
necting devices to the diagnostics con‐
nection
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems.
As a result, the operating safety of the vehi‐
cle could be affected.
#
Only connect equipment to a diagnos‐
tics connection in the vehicle which is
28
General notes
approved for your vehicle by MercedesBenz.
&
WARNING Risk of accident due to
objects in the driver's footwell
Objects in the driver's footwell may impede
pedal travel or block a depressed pedal.
This jeopardizes the operating and road
safety of the vehicle.
#
Stow all objects in the vehicle securely
so that they cannot get into the driver's
footwell.
#
Always install the floor mats securely
and as prescribed in order to ensure
that there is always sufficient room for
the pedals.
#
Do not use loose floor mats and do not
place floor mats on top of one another.
NOTE Battery discharging from using
*
devices connected to the diagnostics
connection
Using devices at the diagnostics connection
drains the battery.
#
Check the charge level of the battery.
#
If the charge level is low, charge the
battery, e.g. by driving a considerable
distance.
Connecting equipment to the diagnostics con‐
nection can lead to emissions monitoring infor‐
mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions inspection during the main
inspection.
Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali‐
fied specialist workshop. It has the necessary
special skills, tools and qualifications to cor‐
rectly carry out the work required on your vehi‐
cle. This particularly applies to safety-relevant
works.
For the following, always have your vehicle
checked at an authorized Mercedes-Benz Cen‐
ter:
R
safety-relevant works
R
service and maintenance work
R
repair work
R
modifications as well as installations and
conversions
R
work on electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service center.
Correct use of the vehicle
If you remove any warning stickers, you or others
could fail to recognize certain dangers. Leave
warning stickers in position.
Observe the following information in particular
when driving your vehicle:
R
the safety notes in this manual
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