®
GARAGE DOOR OPENER
Model 3500D
For Residential Use Only
The Chamberlain Group, Inc. 845 Larch Avenue
Elmhurst, Illinois 60126-1196 www.liftmaster.com
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Owner’s Manual
■Please read this manual and the enclosed safety materials carefully!
■Fasten the manual near the garage door after installation.
■The door WILL NOT CLOSE unless The Protector System® is connected and properly aligned.
■Periodic checks of the opener are required to ensure safe operation.
■The model number label is located on the front of your opener.
TABLE OF CONTENTS |
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Introduction |
2-5 |
Safety symbol review and signal word review ............ |
2 |
Preparing your garage door ........................................ |
3 |
Tools ............................................................................ |
3 |
Planning ..................................................................... |
4 |
Carton inventory .......................................................... |
5 |
Hardware inventory ..................................................... |
5 |
Assembly |
6-7 |
Fasten rail to the motor unit ........................................ |
6 |
Set the belt tension ..................................................... |
6 |
Attach the belt cap retainer ......................................... |
7 |
Installation |
7-23 |
Installation safety instructions ..................................... |
7 |
Determine the header bracket location .................... |
8-9 |
Install the header bracket.......................................... |
10 |
Attach the rail to the header bracket ......................... |
11 |
Position the opener ................................................... |
12 |
Hang the opener ....................................................... |
13 |
Install the door control............................................... |
14 |
Install the lights and lens........................................... |
15 |
Attach the emergency release rope and handle |
.......15 |
Electrical requirements.............................................. |
16 |
Install The Protector System® .............................. |
17-19 |
Fasten the door bracket ....................................... |
20-21 |
Connect the door arm to the trolley ..................... |
22-23 |
Adjustment |
24-26 |
Program the travel limits ........................................... |
24 |
Setting the force ........................................................ |
25 |
Test the safety reversal system................................. |
26 |
Test The Protector System® ...................................... |
26 |
Operation |
27-30 |
Operation safety instructions..................................... |
27 |
Using your garage door opener ................................ |
27 |
Using the door control ............................................... |
28 |
To open the door manually........................................ |
28 |
Care of your garage door opener.............................. |
29 |
Having a problem? ............................................... |
29-30 |
Programming |
31-32 |
To add or reprogram a hand-held remote control .....31 |
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To erase all codes ..................................................... |
31 |
3-Button Remotes ..................................................... |
31 |
To add, reprogram or change |
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a Keyless Entry PIN .................................................. |
32 |
Repair Parts |
33-34 |
Rail assembly parts ................................................... |
33 |
Installation parts ........................................................ |
33 |
Motor unit assembly parts ......................................... |
34 |
Accessories |
35 |
Repair Parts and Service |
36 |
Warranty |
36 |
INTRODUCTION
Safety Symbol Review
and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
WARNING
Mechanical
WARNING
Electrical
CAUTION
When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.
2
Before you begin:
•Disable locks.
•Remove any ropes connected to garage door.
•Complete the following test to make sure your garage door is balanced and is not sticking or binding:
1.Lift the door about halfway as shown. Release the door. If balanced, it should stay in place, supported entirely by its springs.
2.Raise and lower the door to see if there is any binding or sticking.
If your door binds, sticks, or is out of balance, call a trained door systems technician.
Sectional Door
One-Piece Door
WARNING
To prevent possible SERIOUS INJURY OR DEATH:
•ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.
•NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, all of which are under EXTREME tension.
•Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement.
CAUTION
To prevent damage to garage door and opener:
•ALWAYS disable locks BEFORE installing and operating the opener.
•ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.
During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.
Carpenter's
Level (Optional)
Pencil
1 |
2 |
Hack Saw
Tape Measure
Wire Cutters
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Drill |
3/16", 5/16" and |
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Claw Hammer |
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5/32" Drill Bits |
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Pliers |
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Stepladder |
1/2" and 7/16" Sockets |
Screwdriver |
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and Wrench |
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Adjustable End Wrench |
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3
Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page as you proceed with the installation of your opener.
SECTIONAL DOOR INSTALLATION
Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with
glass panels, etc.). See page 20 for details.
Header Wall
Vertical
Centerline
of Garage Door
FINISHED CEILING
Support bracket & fastening hardware
is required. See page 13.
Rail
Motor unit
Extension Spring
OR Torsion Spring
Wall-mounted
Access Door Door Control
Safety
Reversing Sensor
Safety Reversing
Sensor
Gap between floor
and bottom of door must not exceed 1/4".
ONE-PIECE DOOR WITHOUT TRACK
FINISHED CEILING
Support bracket & fastening hardware is required. See page 13.
Rail
Motor unit
Header Wall
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Gap between floor |
Safety Reversing Sensor |
and bottom of door |
must not exceed 1/4". |
Wall-mounted
Door Control
Access Door
Safety
Reversing
Sensor
ONE-PIECE DOOR WITH TRACK
Safety
Reversing Sensor
Gap between floor and bottom of door must not exceed 1/4".
Access
Door
Safety
Reversing
Sensor
4
Your garage door opener is packaged in two cartons which contain the motor unit and the parts illustrated below. Note that accessories will depend on the
model purchased. If anything is missing, carefully check the packing material. Parts may be stuck in the foam. KEEP THE FOAM INTACT (see page 6.)
LOCK
LIGHT
Motion Detecting
Door Control Panel
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NL |
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T O |
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UN |
G |
MO |
ILIN |
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CE |
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UP |
Remote Control
Transmitter Visor Clip
Motor Unit with Light Lens
SECURITY ® |
Belt Cap Retainer |
3-Button Remote Control |
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Styrofoam |
2-Conductor Bell Wire |
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White & White/Red |
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Header Bracket
One-Piece
T-rail
Door Bracket
Curved Door
Arm Section
Trolley
Belt
Pulley Bracket
Rail Grease |
Safety Sensor |
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Bracket (2) |
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Belt
(2) Safety Reversing Sensors
(1 Sending Eye and 1 Receiving Eye) with 2-Conductor White & White/Black Bell Wire attached
Straight Door Safety Labels Arm Section and
Literature
Hardware Inventory
INSTALLATION HARDWARE
Hex Screw #8x3/8" (3)
Hex Bolt 5/16"-18x7/8" (4)
Lag Screw 5/16"-9x1-5/8" (2)
Lag Screw 5/16"-18x1-7/8" (2)
Self-Threading Screw 1/4"-14x5/8" (2)
Clevis Pin 5/16"x2-3/4" (1)
Clevis Pin 5/16"x1-1/4" (1)
Clevis Pin 5/16"x1" (1)
Nut 5/16"-18 (4)
Lock Washer 5/16" (4)
Screw 6ABx1-1/4" (2)
Screw 6-32x1" (2)
Insulated Staples (30)
Ring Fastener (3)
Handle
Drywall Anchors (2)
Rope
Carriage Bolts 1/4"-20x1/2" (2)
Wing Nut 1/4"x20 (2)
5
ASSEMBLY STEP 1
Attach the Rail to the Motor Unit
To avoid installation difficulties, do not run the garage door opener until instructed to do so.
•Remove the two washered bolts mounted in top of motor unit.
•Align rail and styrofoam over sprocket. Cut tape from rail, belt and styrofoam.
•REMOVE STYROFOAM.
•Insert both washered bolts through the rail into the motor unit. Tighten bolts securely.
Use only these bolts! Use of any other bolts will cause serious damage to door opener.
•Position belt over the motor unit sprocket.
ASSEMBLY STEP 2
Set the Belt Tension
•By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley (Figure 1). Do not use any tools.
•Insert a screwdriver tip into one of the nut ring slots and brace it firmly against the trolley (Figure 2).
Figure 1
Trolley
Threaded
Shaft
Spring/Trolley Nut
•Place a 7/16" open end wrench on the square end. Rotate about 1/4 turn until the spring releases
and snaps the nut ring against the trolley (Figure 3).
This extends the spring for optimum belt tension.
CAUTION
To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.
Washered Bolts
Motor Unit
Sprocket
Foam Packaging
Trolley
Figure 2 Threaded
Shaft
Nut
Ring
Square
End
Nut Ring
Slots
Figure 3
Trolley |
Nut Ring |
Trolley |
Nut Ring |
BEFORE |
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AFTER RELEASE |
1" (2.5 cm) |
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1-1/4" (3.18 cm) |
6
ASSEMBLY STEP 3
Attach the Belt Cap Retainer
•Position the belt cap retainer over the opener sprocket so the two holes in cap align with the two holes in mounting plate. Attach with #8x3/8" hex screws provided.
You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.
HARDWARE SHOWN ACTUAL SIZE
Hex Screw #8x3/8"
WARNING
To avoid possible SERIOUS INJURY to fingers from moving garage door opener:
•ALWAYS keep hand clear of sprocket while operating opener.
•Securely attach sprocket cover BEFORE operating.
Hex Screws #8x3/8"
Belt Cap
Retainer
Opener Sprocket
Mounting
Plate
IMPORTANT INSTALLATION INSTRUCTIONS
WARNING
To reduce the risk of SEVERE INJURY or DEATH:
1.READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.
2.Install garage door opener only on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.
3.All repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.
4.Disable all locks and remove all ropes connected to garage door BEFORE installing opener to avoid entanglement.
5.Install garage door opener 7 feet or more above floor.
6.Mount emergency release handle 6 feet above floor.
7.NEVER connect garage door opener to power source until instructed to do so.
8.NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.
9.Install wall-mounted garage door control:
•within sight of the garage door.
•out of reach of children at minimum height of 5 feet.
•away from all moving parts of the door.
10.Place entrapment warning label on wall next to garage door control.
11.Place manual release/safety reverse test label in plain view on inside of garage door.
12.Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" high object (or a 2x4 laid flat) on the floor.
7
INSTALLATION STEP 1
Determine the Header Bracket
Location
WARNING
To prevent possible SERIOUS INJURY or DEATH:
•Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.
•Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
•NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, all of which are under EXTREME tension.
•ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might not reverse when required.
Installation procedures vary according to garage door types. Follow the instructions which apply to your door.
SECTIONAL DOOR
AND ONE-PIECE DOOR WITH TRACK
1.Close the door and mark the inside vertical centerline of the garage door.
2.Extend the line onto the header wall above the door.
You can fasten the header bracket within 4 feet (1.2 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 10) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" [1.25 cm].)
If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 10.
3.Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2" (5 cm) above the high point. This height will provide travel clearance for the top edge of the door.
Proceed to Step 2, page 10.
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Unfinished |
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OPTIONAL |
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Ceiling |
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CEILING |
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MOUNT |
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FOR |
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HEADER |
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2x4 |
BRACKET |
Header Wall |
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Vertical Centerline |
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of Garage Door |
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2x4 |
Structural |
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Supports |
Level (optional)
Header Wall
2" (5 cm) Track
Highest Point
of Travel
Door
Sectional door with curved track
Header Wall Track |
2" (5 cm) |
Highest Point
of Travel
Door
One-piece door with horizontal track
8
ONE-PIECE DOOR WITHOUT TRACK
1.Close the door and mark the inside vertical centerline of your garage door. Extend the line onto the header wall above door, as shown.
If headroom clearance is minimal, you can install the header bracket on the ceiling. See page 10.
If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown. If installing into masonry, use concrete anchors (not provided).
2.Open your door to the highest point of travel as shown. Measure the distance from the top of the door to the floor. Subtract the actual height of the door. Add 8" to the remainder. (See Example).
3.Close the door and draw an intersecting horizontal line on the header wall at the determined height.
NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 10 for ceiling installation.
EXAMPLE |
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Distance from top of door |
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(at highest point of travel) to floor ...................... |
92" |
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Actual height of door .......................................... |
-88" |
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Remainder.......................................................... |
4" |
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Add ..................................................................... |
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+8" |
Bracket height on header wall............................ |
=12" |
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(Measure UP from top of CLOSED door.) |
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Proceed to Step 2, page 10.
Unfinished
Ceiling
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Structural |
Header Wall |
Supports |
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2x4 |
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2x4 |
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OPTIONAL |
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CEILING MOUNT |
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FOR |
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HEADER BRACKET |
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Vertical |
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Centerline |
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of Garage |
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Door |
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Header Wall |
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8" (20 cm) |
Door |
Highest |
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Point |
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of Travel |
Jamb |
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Hardware |
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One-piece door without track: jamb hardware
Header Wall
8" (20 cm)
Highest
Point
of Travel
Door
Pivot
One-piece door without track: pivot hardware
9
INSTALLATION STEP 2
Install the Header Bracket
You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
•Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).
•Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
Lag Screw 5/16"-9x1-5/8"
Wall Mounting Holes
CEILING MOUNT ONLY
UP
Optional
Wall Mounting Holes
Header |
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Wall |
G M |
LY |
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NT |
ON |
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OU |
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ILIN |
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CE |
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UP |
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2x4 |
Header |
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Structural |
Bracket |
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Support |
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Horizontal
Line
Highest Point of
Garage Door Travel
The nail hole is for positioning only.
You must use lag screws
to mount the header bracket.
Vertical
Centerline of
Garage Door
Lag Screws 5/16"x9x1-5/8"
Door Spring
Garage
Door
Vertical
Centerline of
Garage Door
CEILING HEADER BRACKET INSTALLATION
•Extend the vertical centerline onto the ceiling as shown.
•Center the bracket on the vertical mark, no more than 6" from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.
•Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.
Ceiling Mounting Holes
CEILING MOUNT ONLY
UP
The nail hole is for positioning only.
You must use lag screws
to mount the header bracket.
6" (15 cm) Maximum
Door
Spring
Garage Door
– Finished Ceiling –
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Vertical |
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Header |
Centerline |
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of Garage Door |
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Bracket |
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PU |
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Lag Screws |
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5/16"-9x1-5/8" |
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Header Wall |
Vertical
Centerline
of Garage Door
10
Header Wall
Header Bracket
Belt Pulley Bracket
Torsion
Spring
Rail
Garage
Door
Foam Packaging
INSTALLATION STEP 3
Attach the Rail to the Header Bracket
•Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.
•Position the rail bracket against the header bracket.
•Align the bracket holes and join with a clevis pin as shown.
•Insert a ring fastener to secure.
Ring Fastener
Header Bracket
Clevis Pin
5/16"x2-3/4"
Belt Pulley Bracket
Rail
Opener Carton or
Temporary
Support
HARDWARE SHOWN ACTUAL SIZE
Clevis Pin |
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5/16"x2-3/4" |
Ring Fastener |
11