Lift-master 3500 Manual

4 (1)

®

GARAGE DOOR OPENER

Model 3500D

For Residential Use Only

The Chamberlain Group, Inc. 845 Larch Avenue

Elmhurst, Illinois 60126-1196 www.liftmaster.com

New!

y

Accessor

OptionalAvailablethe

New

35

for

 

 

 

Page

 

 

See

 

 

Owner’s Manual

Please read this manual and the enclosed safety materials carefully!

Fasten the manual near the garage door after installation.

The door WILL NOT CLOSE unless The Protector System® is connected and properly aligned.

Periodic checks of the opener are required to ensure safe operation.

The model number label is located on the front of your opener.

TABLE OF CONTENTS

 

Introduction

2-5

Safety symbol review and signal word review ............

2

Preparing your garage door ........................................

3

Tools ............................................................................

3

Planning .....................................................................

4

Carton inventory ..........................................................

5

Hardware inventory .....................................................

5

Assembly

6-7

Fasten rail to the motor unit ........................................

6

Set the belt tension .....................................................

6

Attach the belt cap retainer .........................................

7

Installation

7-23

Installation safety instructions .....................................

7

Determine the header bracket location ....................

8-9

Install the header bracket..........................................

10

Attach the rail to the header bracket .........................

11

Position the opener ...................................................

12

Hang the opener .......................................................

13

Install the door control...............................................

14

Install the lights and lens...........................................

15

Attach the emergency release rope and handle

.......15

Electrical requirements..............................................

16

Install The Protector System® ..............................

17-19

Fasten the door bracket .......................................

20-21

Connect the door arm to the trolley .....................

22-23

Adjustment

24-26

Program the travel limits ...........................................

24

Setting the force ........................................................

25

Test the safety reversal system.................................

26

Test The Protector System® ......................................

26

Operation

27-30

Operation safety instructions.....................................

27

Using your garage door opener ................................

27

Using the door control ...............................................

28

To open the door manually........................................

28

Care of your garage door opener..............................

29

Having a problem? ...............................................

29-30

Programming

31-32

To add or reprogram a hand-held remote control .....31

To erase all codes .....................................................

31

3-Button Remotes .....................................................

31

To add, reprogram or change

 

a Keyless Entry PIN ..................................................

32

Repair Parts

33-34

Rail assembly parts ...................................................

33

Installation parts ........................................................

33

Motor unit assembly parts .........................................

34

Accessories

35

Repair Parts and Service

36

Warranty

36

INTRODUCTION

Safety Symbol Review

and Signal Word Review

This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.

WARNING

Mechanical

WARNING

Electrical

CAUTION

When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them. The hazard may come from something mechanical or from electric shock. Read the warnings carefully.

When you see this Signal Word on the following pages, it will alert you to the possibility of damage to your garage door and/or the garage door opener if you do not comply with the cautionary statements that accompany it. Read them carefully.

2

Preparing your garage door

Before you begin:

Disable locks.

Remove any ropes connected to garage door.

Complete the following test to make sure your garage door is balanced and is not sticking or binding:

1.Lift the door about halfway as shown. Release the door. If balanced, it should stay in place, supported entirely by its springs.

2.Raise and lower the door to see if there is any binding or sticking.

If your door binds, sticks, or is out of balance, call a trained door systems technician.

Sectional Door

One-Piece Door

WARNING

To prevent possible SERIOUS INJURY OR DEATH:

ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may not reverse when required.

NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, all of which are under EXTREME tension.

Disable ALL locks and remove ALL ropes connected to garage door BEFORE installing and operating garage door opener to avoid entanglement.

CAUTION

To prevent damage to garage door and opener:

ALWAYS disable locks BEFORE installing and operating the opener.

ONLY operate garage door opener at 120V, 60 Hz to avoid malfunction and damage.

Tools needed

During assembly, installation and adjustment of the opener, instructions will call for hand tools as illustrated below.

Carpenter's

Level (Optional)

Pencil

1

2

Hack Saw

Tape Measure

Wire Cutters

 

Drill

3/16", 5/16" and

 

Claw Hammer

 

 

5/32" Drill Bits

 

Pliers

 

 

 

 

Stepladder

1/2" and 7/16" Sockets

Screwdriver

 

and Wrench

 

Adjustable End Wrench

 

 

 

3

Lift-master 3500 Manual

Planning

Identify the type and height of your garage door. Survey your garage area to see if any of the conditions below apply to your installation. Additional materials may be required. You may find it helpful to refer back to this page as you proceed with the installation of your opener.

SECTIONAL DOOR INSTALLATION

Horizontal and vertical reinforcement is needed for lightweight garage doors (fiberglass, steel, aluminum, door with

glass panels, etc.). See page 20 for details.

Header Wall

Vertical

Centerline

of Garage Door

FINISHED CEILING

Support bracket & fastening hardware

is required. See page 13.

Rail

Motor unit

Extension Spring

OR Torsion Spring

Wall-mounted

Access Door Door Control

Safety

Reversing Sensor

Safety Reversing

Sensor

Gap between floor

and bottom of door must not exceed 1/4".

ONE-PIECE DOOR WITHOUT TRACK

FINISHED CEILING

Support bracket & fastening hardware is required. See page 13.

Rail

Motor unit

Header Wall

 

Gap between floor

Safety Reversing Sensor

and bottom of door

must not exceed 1/4".

Wall-mounted

Door Control

Access Door

Safety

Reversing

Sensor

ONE-PIECE DOOR WITH TRACK

Safety

Reversing Sensor

Gap between floor and bottom of door must not exceed 1/4".

Access

Door

Safety

Reversing

Sensor

4

Carton Inventory

Your garage door opener is packaged in two cartons which contain the motor unit and the parts illustrated below. Note that accessories will depend on the

model purchased. If anything is missing, carefully check the packing material. Parts may be stuck in the foam. KEEP THE FOAM INTACT (see page 6.)

LOCK

LIGHT

Motion Detecting

Door Control Panel

 

Y

 

NL

 

T O

 

UN

G

MO

ILIN

 

CE

 

 

UP

Remote Control

Transmitter Visor Clip

Motor Unit with Light Lens

SECURITY ®

Belt Cap Retainer

3-Button Remote Control

 

Styrofoam

2-Conductor Bell Wire

 

White & White/Red

 

Header Bracket

One-Piece

T-rail

Door Bracket

Curved Door

Arm Section

Trolley

Belt

Pulley Bracket

Rail Grease

Safety Sensor

Bracket (2)

 

Belt

(2) Safety Reversing Sensors

(1 Sending Eye and 1 Receiving Eye) with 2-Conductor White & White/Black Bell Wire attached

Straight Door Safety Labels Arm Section and

Literature

Hardware Inventory

INSTALLATION HARDWARE

Hex Screw #8x3/8" (3)

Hex Bolt 5/16"-18x7/8" (4)

Lag Screw 5/16"-9x1-5/8" (2)

Lag Screw 5/16"-18x1-7/8" (2)

Self-Threading Screw 1/4"-14x5/8" (2)

Clevis Pin 5/16"x2-3/4" (1)

Clevis Pin 5/16"x1-1/4" (1)

Clevis Pin 5/16"x1" (1)

Nut 5/16"-18 (4)

Lock Washer 5/16" (4)

Screw 6ABx1-1/4" (2)

Screw 6-32x1" (2)

Insulated Staples (30)

Ring Fastener (3)

Handle

Drywall Anchors (2)

Rope

Carriage Bolts 1/4"-20x1/2" (2)

Wing Nut 1/4"x20 (2)

5

ASSEMBLY STEP 1

Attach the Rail to the Motor Unit

To avoid installation difficulties, do not run the garage door opener until instructed to do so.

Remove the two washered bolts mounted in top of motor unit.

Align rail and styrofoam over sprocket. Cut tape from rail, belt and styrofoam.

REMOVE STYROFOAM.

Insert both washered bolts through the rail into the motor unit. Tighten bolts securely.

Use only these bolts! Use of any other bolts will cause serious damage to door opener.

Position belt over the motor unit sprocket.

ASSEMBLY STEP 2

Set the Belt Tension

By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley (Figure 1). Do not use any tools.

Insert a screwdriver tip into one of the nut ring slots and brace it firmly against the trolley (Figure 2).

Figure 1

Trolley

Threaded

Shaft

Spring/Trolley Nut

Place a 7/16" open end wrench on the square end. Rotate about 1/4 turn until the spring releases

and snaps the nut ring against the trolley (Figure 3).

This extends the spring for optimum belt tension.

CAUTION

To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener.

Washered Bolts

Motor Unit

Sprocket

Foam Packaging

Trolley

Figure 2 Threaded

Shaft

Nut

Ring

Square

End

Nut Ring

Slots

Figure 3

Trolley

Nut Ring

Trolley

Nut Ring

BEFORE

 

 

AFTER RELEASE

1" (2.5 cm)

 

 

1-1/4" (3.18 cm)

6

ASSEMBLY STEP 3

Attach the Belt Cap Retainer

Position the belt cap retainer over the opener sprocket so the two holes in cap align with the two holes in mounting plate. Attach with #8x3/8" hex screws provided.

You have now finished assembling your garage door opener. Please read the following warnings before proceeding to the installation section.

HARDWARE SHOWN ACTUAL SIZE

Hex Screw #8x3/8"

WARNING

To avoid possible SERIOUS INJURY to fingers from moving garage door opener:

ALWAYS keep hand clear of sprocket while operating opener.

Securely attach sprocket cover BEFORE operating.

Hex Screws #8x3/8"

Belt Cap

Retainer

Opener Sprocket

Mounting

Plate

INSTALLATION

IMPORTANT INSTALLATION INSTRUCTIONS

WARNING

To reduce the risk of SEVERE INJURY or DEATH:

1.READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS.

2.Install garage door opener only on properly balanced and lubricated garage door. An improperly balanced door may not reverse when required and could result in SEVERE INJURY or DEATH.

3.All repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener.

4.Disable all locks and remove all ropes connected to garage door BEFORE installing opener to avoid entanglement.

5.Install garage door opener 7 feet or more above floor.

6.Mount emergency release handle 6 feet above floor.

7.NEVER connect garage door opener to power source until instructed to do so.

8.NEVER wear watches, rings or loose clothing while installing or servicing opener. They could be caught in garage door or opener mechanisms.

9.Install wall-mounted garage door control:

within sight of the garage door.

out of reach of children at minimum height of 5 feet.

away from all moving parts of the door.

10.Place entrapment warning label on wall next to garage door control.

11.Place manual release/safety reverse test label in plain view on inside of garage door.

12.Upon completion of installation, test safety reversal system. Door MUST reverse on contact with a 1-1/2" high object (or a 2x4 laid flat) on the floor.

7

INSTALLATION STEP 1

Determine the Header Bracket

Location

WARNING

To prevent possible SERIOUS INJURY or DEATH:

Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might not reverse when required. DO NOT install header bracket over drywall.

Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.

NEVER try to loosen, move or adjust garage door, springs, cables, pulleys, brackets, or their hardware, all of which are under EXTREME tension.

ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door might not reverse when required.

Installation procedures vary according to garage door types. Follow the instructions which apply to your door.

SECTIONAL DOOR

AND ONE-PIECE DOOR WITH TRACK

1.Close the door and mark the inside vertical centerline of the garage door.

2.Extend the line onto the header wall above the door.

You can fasten the header bracket within 4 feet (1.2 m) of the left or right of the door center only if a torsion spring or center bearing plate is in the way; or you can attach it to the ceiling (see page 10) when clearance is minimal. (It may be mounted on the wall upside down if necessary, to gain approximately 1/2" [1.25 cm].)

If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown here and on page 10.

3.Open your door to the highest point of travel as shown. Draw an intersecting horizontal line on the header wall 2" (5 cm) above the high point. This height will provide travel clearance for the top edge of the door.

Proceed to Step 2, page 10.

 

Unfinished

 

OPTIONAL

 

Ceiling

 

 

 

CEILING

 

 

 

 

 

 

MOUNT

 

 

 

FOR

 

 

 

HEADER

 

 

2x4

BRACKET

Header Wall

 

 

 

 

 

 

Vertical Centerline

 

 

 

of Garage Door

 

 

 

 

2x4

Structural

 

 

 

 

 

 

Supports

Level (optional)

Header Wall

2" (5 cm) Track

Highest Point

of Travel

Door

Sectional door with curved track

Header Wall Track

2" (5 cm)

Highest Point

of Travel

Door

One-piece door with horizontal track

8

ONE-PIECE DOOR WITHOUT TRACK

1.Close the door and mark the inside vertical centerline of your garage door. Extend the line onto the header wall above door, as shown.

If headroom clearance is minimal, you can install the header bracket on the ceiling. See page 10.

If you need to install the header bracket on a 2x4 (on wall or ceiling), use lag screws (not provided) to securely fasten the 2x4 to structural supports as shown. If installing into masonry, use concrete anchors (not provided).

2.Open your door to the highest point of travel as shown. Measure the distance from the top of the door to the floor. Subtract the actual height of the door. Add 8" to the remainder. (See Example).

3.Close the door and draw an intersecting horizontal line on the header wall at the determined height.

NOTE: If the total number of inches exceeds the height available in your garage, use the maximum height possible, or refer to page 10 for ceiling installation.

EXAMPLE

 

 

Distance from top of door

 

 

(at highest point of travel) to floor ......................

92"

Actual height of door ..........................................

-88"

 

 

 

Remainder..........................................................

4"

Add .....................................................................

 

+8"

Bracket height on header wall............................

=12"

(Measure UP from top of CLOSED door.)

 

 

Proceed to Step 2, page 10.

Unfinished

Ceiling

 

Structural

Header Wall

Supports

 

 

2x4

 

2x4

 

OPTIONAL

 

CEILING MOUNT

 

FOR

 

HEADER BRACKET

 

Vertical

 

Centerline

 

of Garage

 

Door

 

Header Wall

 

8" (20 cm)

Door

Highest

 

Point

 

of Travel

Jamb

 

Hardware

 

One-piece door without track: jamb hardware

Header Wall

8" (20 cm)

Highest

Point

of Travel

Door

Pivot

One-piece door without track: pivot hardware

9

INSTALLATION STEP 2

Install the Header Bracket

You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).

WALL HEADER BRACKET INSTALLATION

Center the bracket on the vertical centerline with the bottom edge of the bracket on the horizontal line as shown (with the arrow pointing toward the ceiling).

Mark the vertical set of bracket holes (do not use the holes designated for ceiling mount). Drill 3/16" pilot holes and fasten the bracket securely to a structural support with the hardware provided.

HARDWARE SHOWN ACTUAL SIZE

Lag Screw 5/16"-9x1-5/8"

Wall Mounting Holes

CEILING MOUNT ONLY

UP

Optional

Wall Mounting Holes

Header

 

 

Wall

G M

LY

 

NT

ON

 

OU

 

 

ILIN

 

 

CE

 

 

UP

 

2x4

Header

 

Structural

Bracket

 

Support

 

 

Horizontal

Line

Highest Point of

Garage Door Travel

The nail hole is for positioning only.

You must use lag screws

to mount the header bracket.

Vertical

Centerline of

Garage Door

Lag Screws 5/16"x9x1-5/8"

Door Spring

Garage

Door

Vertical

Centerline of

Garage Door

CEILING HEADER BRACKET INSTALLATION

Extend the vertical centerline onto the ceiling as shown.

Center the bracket on the vertical mark, no more than 6" from the wall. Make sure the arrow is pointing toward the wall. The bracket can be mounted flush against the ceiling when clearance is minimal.

Mark the side holes. Drill 3/16" pilot holes and fasten bracket securely to a structural support with the hardware provided.

Ceiling Mounting Holes

CEILING MOUNT ONLY

UP

The nail hole is for positioning only.

You must use lag screws

to mount the header bracket.

6" (15 cm) Maximum

Door

Spring

Garage Door

– Finished Ceiling –

 

Vertical

Header

Centerline

of Garage Door

Bracket

 

PU

 

 

Lag Screws

 

5/16"-9x1-5/8"

 

Header Wall

Vertical

Centerline

of Garage Door

10

Header Wall

Header Bracket

Belt Pulley Bracket

Torsion

Spring

Rail

Garage

Door

Foam Packaging

INSTALLATION STEP 3

Attach the Rail to the Header Bracket

Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way you’ll need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring.

Position the rail bracket against the header bracket.

Align the bracket holes and join with a clevis pin as shown.

Insert a ring fastener to secure.

Ring Fastener

Header Bracket

Clevis Pin

5/16"x2-3/4"

Belt Pulley Bracket

Rail

Opener Carton or

Temporary

Support

HARDWARE SHOWN ACTUAL SIZE

Clevis Pin

 

5/16"x2-3/4"

Ring Fastener

11

Loading...
+ 25 hidden pages