LEXUS AAZA20R, AAZH20R, AAZH25R, AAZH26R, FJA310R 21MM DISPLAY SOFTWARE - SAFETY RELATED RECALL (XGG17)

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PROTECTED
MODEL NAME
VERSION
WMI
VDS
CD
VIN RANGE
PRODUCTION RANGE
FROM
TO
FROM
TO
PA7CX
04000115
04000668
13th Dec 2021
16th March 2022
PABCX
04000110
04000663
10th Dec 2021
15th March 2022
PB7CX
04001195
04004712
20th Jan 2022
16th March 2022
PBACX
04000173
04004772
10th Dec 2021
16th March 2022
PBBCX
04000171
04004651
10th Dec 2021
15th March 2022
NX250
AAZA20
CDBAZ
02000141
05001993
15th Nov 2021
16th March 2022
NX350
TAZA25
CGBEZ
02000290
05003997
15th Nov 2021
16th March 2022
AAZH20
CCBAZ
02000135
05002142
16th Nov 2021
16th March 2022
AAZH25
CKBEZ
02000283
05002828
16th Nov 2021
16th March 2022
NX450h
AAZH26
CKBFZ
02000170
02004405
15th Nov 2021
28th Feb 2022
Service Bulletin
Document Number: LSB-0014-2022
Models: LX500d (FJA310), LX600 (VJA310), NX250 (AAZA20), NX350
(TAZA25), NX350h (AAZH2#), NX450h+ (AAZH26)
Published 26 April 2022

Background

Lexus has determined that a requirement exists for the initiation of a Safety Related Recall Campaign and Retail Delivery Stop to be
conducted affecting a range of LX500d (FJA310), LX600 (VJA310), NX250 (AAZA20), NX350 (TAZA25), NX350h
(AAZH2#), NX450h+ (AAZH26) vehicles sold in Australia to reprogram the Display Audio software.

Problem Description

Due to an error in the software of display audio system, display audio cannot switch the screen image on display audio screen correctly
when changing the shift position or detecting vehicle speed increase.
Therefore, video image may remain displaying on display audio monitor while driving unintentionally.

Involved Vehicles

1,354 vehicles identified below are involved in the Australian market.
LX500d FJA310
LX600 VJA310
JTJ
NX350h
#

Request to Vehicle Owners

Please contact your nearest / preferred Lexus Dealer to confirm if your vehicle is outstanding for this recall campaign or use the Lexus
VIN search tool via
https://www.lexus.com.au/recalls.
If vehicle is outstanding for this recall campaign, contact your Lexus Dealer to arrange vehicle rectification by reprogramming the
Audio software.
© 2022 Lexus Australia a Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia Limited, 155 Bertie Street, Port Melbourne, Victoria. 1/2
PROTECTED
Please have your vehicle VIN number available when contacting Lexus Dealers.

Where Can I Find My VIN?

VIN number location varies by model.
For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical
index at the rear of your Owner's Manual.
© 2022 Lexus Australia a Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia Limited, 155 Bertie Street, Port Melbourne, Victoria. 2/2
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