
Service Bulletin
Document Number: LSB-0014-2022
21MM DISPLAY SOFTWARE - SAFETY RELATED RECALL (XGG17)
Models: LX500d (FJA310), LX600 (VJA310), NX250 (AAZA20), NX350
(TAZA25), NX350h (AAZH2#), NX450h+ (AAZH26)
Published 26 April 2022
Background
Lexus has determined that a requirement exists for the initiation of a Safety Related Recall Campaign and Retail Delivery Stop to be
conducted affecting a range of LX500d (FJA310), LX600 (VJA310), NX250 (AAZA20), NX350 (TAZA25), NX350h
(AAZH2#), NX450h+ (AAZH26) vehicles sold in Australia to reprogram the Display Audio software.
Problem Description
Due to an error in the software of display audio system, display audio cannot switch the screen image on display audio screen correctly
when changing the shift position or detecting vehicle speed increase.
Therefore, video image may remain displaying on display audio monitor while driving unintentionally.
Involved Vehicles
1,354 vehicles identified below are involved in the Australian market.
LX500d FJA310
LX600 VJA310
JTJ
NX350h
#
Request to Vehicle Owners
Please contact your nearest / preferred Lexus Dealer to confirm if your vehicle is outstanding for this recall campaign or use the Lexus
VIN search tool via
https://www.lexus.com.au/recalls.
If vehicle is outstanding for this recall campaign, contact your Lexus Dealer to arrange vehicle rectification by reprogramming the
Audio software.
© 2022 Lexus Australia a Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia
Limited, 155 Bertie Street, Port Melbourne, Victoria. 1/2

Please have your vehicle VIN number available when contacting Lexus Dealers.
Where Can I Find My VIN?
VIN number location varies by model.
For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical
index at the rear of your Owner's Manual.
© 2022 Lexus Australia a Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia
Limited, 155 Bertie Street, Port Melbourne, Victoria. 2/2