
Service Bulletin
Document Number: LSB-0013-2022
BRACKET SPOT WELD CHECK - SAFETY RELATED RECALL (XGG20)
Models: NX250 (AAZA20), NX350 (TAZA25), NX350h (AAZH2#), NX450h+
(AAZH26)
Published 26 April 2022
Background
Lexus has determined that a requirement exists for the initiation of a Safety Related Recall Campaign to be conducted affecting a range
of Lexus NX250 (AAZA20), NX350 (TAZA25), NX350h (AAZH2#), NX450h+ (AAZH26) vehicles sold in Australia.
Problem Description
The involved vehicles are manufactured with body panels that are spot-welded to the left and right front shock absorber mounting
areas. During the spot-welding of these panels, there is a possibility that certain spot-welds were missed. In this condition, cracks and
breakage may occur on other spot-welds and/or on the body panels around the front shock absorber mounting areas. Under longer-
term (time and mileage) use, this could eventually cause a front shock absorber to separate from the mounting area, resulting in a loss of
vehicle driving stability, increasing the risk of crash.
Involved Vehicles
377 vehicles identified below are involved in the Australian market.
JTJ
#
Request to Vehicle Owners
Please contact your nearest / preferred Lexus Dealer to confirm if your vehicle is outstanding for this recall campaign or use the Lexus
VIN search tool via
https://www.lexus.com.au/recalls.
If vehicle is outstanding for this recall campaign, contact your Lexus Dealer to arrange vehicle rectification by inspecting the spot welds.
Please have your vehicle VIN number available when contacting Lexus Dealers.
© 2022 Lexus Australia a Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia
Limited, 155 Bertie Street, Port Melbourne, Victoria. 1/2

Where Can I Find My VIN?
VIN number location varies by model.
For information on how to find the VIN position specific to your vehicle, please search "vehicle identification number" in the alphabetical
index at the rear of your Owner's Manual.
© 2022 Lexus Australia a Division of Toyota Motor Corporation Australia Limited A.B.N. 64 009 686 097
All rights reserved. This material may not be reproduced or copied, in whole or part, without the written permission of Toyota Motor Corporation Australia
Limited, 155 Bertie Street, Port Melbourne, Victoria. 2/2