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TruVision NVR 21(P) User
Manual
P/N 1072629D-EN • REV 1.0 • ISS 12AUG14
r
A
Copyright © 2014 United Technologies Corporation.
Interlogix is part of UTC Building & Industrial Systems, a unit of United Technologies Corporation. All
rights reserved.
Trademarks and patents Trade names used in this document may be trademarks or registered trademarks of the manufacturers
or vendors of the respective products.
Manufacture
Certification
FCC compliance Class A: This equipment has been tested and found to comply with the limits for a Class A digital
ACMA compliance Notice! This is a Class A product. In a domestic environment this product may cause radio
European Union directives 2004/108/EC (EMC directive): Hereby, UTC Climate Controls & Security declares that this device is
United Technologies Corporation.
2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA
uthorized EU manufacturing representative:
UTC Fire & Security B.V.
Kelvinstraat 7, 6003 DH Weert, The Netherlands
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
Canada This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil mumérique de la classe A est conforme à la norme NMB-003 du Canada.
interference in which case the user may be required to take adequate measures.
in compliance or with the essential requirements and other relevant provisions of Directive
2004/108/EC.
N4131
2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted
municipal waste in the European Union. For proper recycling, return this product to your local supplier
upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For
more information see: www.recyclethis.info.
2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as
unsorted municipal waste in the European Union. See the product documentation for specific battery
information. The battery is marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a
designated collection point. For more information see: www.recyclethis.info.
Contact information For contact information, see www.interlogix.com or www.utcfssecurityproducts.eu.
Content
Chapter 1 Product overview 1
Installation environment 1
Default settings to access the device 1
Chapter 2 Installation 3
Installation environment 3
Unpacking the recorder and its accessories 3
Back panel 4
Wiring the keypad 5
RS-485 ports 8
RS-232 port 8
Monitor connections 8
Audio inputs and output 9
Brackets 9
Chapter 3 Getting started 11
Turning on and off the recorder 11
Using the setup wizard 12
Chapter 4 Operating instructions 17
Controlling the recorder 17
Using the front panel 17
Using the mouse 22
Using the IR remote control 23
Menu overview 26
Chapter 5 Live view 29
Description of live view 29
Video output 30
Audio output 30
Controlling live view mode 30
Multiview format 32
Sequencing cameras 33
Accessing frequently used commands 33
Configuring live view 35
General settings 38
Configuring time and date 40
Chapter 6 Controlling a PTZ camera 43
Calling up presets, tours and shadow tours 43
Setting and calling up presets 44
Setting and calling up preset tours 46
Setting and calling up a shadow tour 48
TruVision NVR 21(P) User Manual i
Chapter 7 Playing back a recording 51
Overview of the playback window 51
Playback pop-up menu 54
Instant playback 55
All-day playback 55
Playback skip time 56
Searching recorded video 56
Playing back recordings by time and video type 57
Playing back recordings by event 58
Creating and playing back bookmarked recordings 59
Slideshow of snapshots 60
Playing back recordings from the system log 61
Playing back frame-by-frame 62
Digital zoom in playback 63
Chapter 8 Archiving recorded files 65
Archiving files 65
Auto archiving 68
Creating and archiving video clips 69
Archiving snapshots 69
Managing backup devices 70
Playing back archived files on a PC 70
Chapter 9 Using the web browser 71
Windows 7 and 8 users 71
Accessing the web browser 72
Web browser overview 72
Using the web browser to configure the device 74
Searching and playing back recorded video 78
Searching for event logs 79
Recording from the browser 80
Dual stream recording 80
Controlling a PTZ dome camera in the web browser 81
Capturing text insertions 82
Text overlay 84
Using a network storage system 84
Chapter 10 Recording 85
Configuring recording settings 85
Using an external recording device 87
Configuring recording schedules 87
Daily schedules 88
Holiday schedules 89
Manual recording 90
Motion detection schedules 91
External alarm schedules 91
Protecting recorded files 91
Configuring redundant recording 93
ii TruVision NVR 21(P) User Manual
Capturing text insertions 94
Failover and recovery 94
Chapter 11 Alarm settings 97
Description of alarm notification types 97
Setting up motion detection 99
Setting up system notifications 102
Setting up external alarms 102
Triggering or clearing alarm outputs manually 105
Detecting video loss 105
Detecting video tampering 106
Chapter 12 Network settings 107
Configuring general network settings 107
Configuring PPPoE 109
Configuring DDNS 109
Configuring an NTP server 110
Configuring e-mail 110
Configuring SNMP 111
Configuring UPnP 112
Configuring an FTP server to store snapshots 112
Configuring a remote alarm host 113
Configuring multicast 113
Configuring the server and HTTP ports 113
Configuring the RTSP service port 114
Telnet set up 114
Checking network status 114
Exporting network packet data 115
Port forwarding 116
Chapter 13 Storage management 117
Initializing HDDs 117
Controlling disk storage mode on the HDD 118
Setting up HDD groups 118
Setting the HDD property 119
Checking HDD status 119
Configuring HDD alarms 120
Managing eSATA 120
Checking the S.M.A.R.T. information 120
Chapter 14 Camera settings 123
Cameras supported 123
Adding/removing IP cameras 123
Configuring the camera OSD settings 125
Setting up privacy masking 126
Adjusting video image settings 127
Watermarking 127
Hiding a camera image from view 128
TruVision NVR 21(P) User Manual iii
Chapter 15 Recorder management 129
Configuring the RS-232 port 129
Updating system firmware 130
Restoring default settings 131
Importing and exporting configuration settings 131
Viewing system information 131
Searching system logs for events 133
Chapter 16 User management 135
Adding a new user 135
Customizing a user’s access privileges 136
Deleting a user 138
Modifying a user 138
Changing the Admin password 138
Appendix A Specifications 139
Appendix B PTZ protocols 143
Appendix C Port forwarding information 145
Appendix D KTD-405 keypad 147
Supported firmware 147
Wiring the keypad 147
Setting up the keypad to work with the recorder 148
Operating the keypad 150
Appendix E Maximum pre-recording times 155
Appendix F Supported PTZ commands 157
Appendix G Default menu settings 159
Index 169
iv TruVision NVR 21(P) User Manual
Chapter 1
Product overview
Installation environment
The TruVision NVR 21 (TVN 21) series is a versatile, user-friendly embedded network
video recorder (NVR) series. The standard series supports up to 8/16 channels with a
maximum bandwidth of 40/80 Mbps and up to 4 SATA hard drives. The TVN 21P series
supports up to 8/16/32 channels with a maximum bandwidth of 40/80/160 Mbps and up
to 8 SATA hard drives. The full TVN 21 series provides integration with the UTC
portfolio of security solutions, and offers a seamless user experience within the
TruVision brand.
The TVN 21 series can be configured and operated through its on-screen display
(OSD), web browser, mobile applications, TruVision Navigator software, or third party
software using the TruVision SDK.
The recorder can be fully managed by the license-free TruVision Navigator software ideal for most commercial applications. Its easy and intuitive web browser interface
enables remote configuration, viewing and searching of video on any TruVision
recorders.
Default settings to access the device
Default user names and passwords
See Table 1 on page 2 for the list of default user names and passwords. Go to
Chapter 16 “User management” on page 135 for further information.
TruVision NVR 21(P) User Manual 1
Chapter 1: Product overview
Table 1: Default user names and passwords
User Description
Administrator There can only be one administrator.
The user name is “admin”. The name cannot be modified.
The default password is 1234.
Operator The default user name is “operator”.
The default password is 4321.
Guest The default user name is “guest”.
The default password is Empty.
Note: The default passwords should be changed for security reasons.
Default network settings
The default values for TVN 21(P) network settings are:
• IP address - 192.168.1.82
• Subnet mask - 255.255.255.0
• Gateway address - 192.168.1.1
• Ports:
When using the browser:
RTSP port: 554
HTTP port: 80
When using TruNav:
RTSP port: 554
Server/Client software port: 8000
Go to Chapter 9 “Using the web browser” on page 71 for further information.
2 TruVision NVR 21(P) User Manual
Chapter 2
Installation
This section describes how to install the TVN 21(P) unit.
Installation environment
When installing your product, consider these factors:
• Ventilation
• Temperature
• Moisture
• Chassis load
Ventilation: Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions. Ensure that the location planned for the installation of the
unit is well ventilated.
Temperature: Consider the unit’s operating temperature (-10 to +55 ºC, 14 to 131 °F)
and noncondensing humidity specifications (10 to 90%) before choosing an installation
location. Extremes of heat or cold beyond the specified operating temperature limits
may reduce the life expectancy of the recorder. Do not install the unit on top of other
hot equipment. Leave 44 mm (1.75 in.) of space between rack-mounted TruVision NVR
21(P) units.
Moisture: Do not use the unit near water. Moisture can damage the internal
components. To reduce the risk of fire or electric shock, do not expose this unit to rain
or moisture.
Chassis: Equipment weighing less than 15.9 kg (35 lb.) may be placed on top of the
unit.
Unpacking the recorder and its accessories
When you receive the product, check the package and contents for damage, and verify
that all items are included. There is an item list included in the package. If any of the
items are damaged or missing, please contact your local supplier.
TruVision NVR 21(P) User Manual 3
Chapter 2: Installation
Items shipped with the product include:
• IR (infrared) remote control
• Two AAA batteries for the remote control
• AC power cords
• USB mouse
• Brackets
• NVR
• CD with software and manuals
• TruVision NVR 21(P) Quick Start Guide
• TruVision NVR 21(P) User Manual (on CD)
• TruVision Recorder Operator Guide (on CD)
Back panel
Figure 1 on page 5 shows the back panel connections and describes each connector
on a typical TVN 21(P) network video recorder. Details may vary for specific models.
Before powering up the recorder, connect a main monitor for basic operation.
4 TruVision NVR 21(P) User Manual
Chapter 2: Installation
Figure 1: Back panel connections
1. Connect one CCTV monitor (BNC-type
connectors).
2. Connect one audio input to RCA connectors.
3. Connect to a RS-232 device.
4. Connect to a network.
5. Connect to an optional eSATA device such as
SATAN HDD, CD/DVD-RM.
6. Connect to a power cord.
7. Connect to speakers for audio output.
8. Connect to a VGA monitor.
9. Connect to an HDTV. The HDMI connection
supports both digital audio and video.
10. Universal Serial Bus (USB). Connect to an
additional device such as a USB mouse,
CD/DVD burner or USB HDD.
11. Not used.
12. Not used.
13. Connect to a keyboard (KTD-405 shown).
14. Connect up to 16 alarm inputs.
15. Connect up to four alarm relay outputs.
16. Connect to ground.
Wiring the keypad
The keypad uses RS-485 simplex wiring. The signal is transferred by a single twisted
pair line. A shielded STP CAT5 network cable is recommended. Ground one end of the
cable, either the first or last device on the RS-485 line.
The maximum number of devices that can be installed in one bus is 255, with a
maximum cable length of 1200 m. The cable length can be expanded using a signal
distributor.
Both the first and the last device in series should be terminated with 120 Ohm
resistance to minimize line reflections. See Figure 2 below.
TruVision NVR 21(P) User Manual 5
Chapter 2: Installation
Figure 2: RS-485 bus serial wiring (KTD-405 keypad shown)
1. Keypad
3. See section “RS-485 ports” on page 8
2. I/O box
Use an RS-485 signal distributor for a star wiring configuration. See Figure 3 on page 6.
Figure 3: Star wiring with RS-485 signal distributor
Correct:
1. Keypad
2. I/O box
3. RS-485 distributor
4. See section “RS-485 ports” on page 8
6 TruVision NVR 21(P) User Manual
Chapter 2: Installation
Incorrect:
1. Keypad
2. I/O box
3. See section “RS-485 ports” on page 8
Use an RS-485 signal distributor to increase the maximum number of devices on the
bus as well as the total range. Each distributor output provides another RS-485 bus,
extending the output an additional 1200 m. Up to 31 recorders can be connected to
each output. See Figure 4 below.
Figure 4: Expanding the system with an RS-485 signal distributor
1. Keypad
2. I/O box
3. RS-485 distributor
4. See section “RS-485 ports” on page 8
Caution: Most signal distributors are unidirectional. This means that the signal only
flows from the input towards the outputs. Consequently it is not possible to connect
several keypads.
TruVision NVR 21(P) User Manual 7
Chapter 2: Installation
See section “RS-485 ports” below to configure the RS-485 port communication settings.
RS-485 ports
There are two RS-485 ports on the rear panel of the recorder. See Figure 5 below for
the serial pin outs.
• Dome RS-485:
A and B: Connect pan, tilt, zoom control of PTZ dome cameras. A = +, B = -
C and D: Not used
G: Ground of dome camera
G: Ground of keypad
• Keyb: Connect the keypad.
Figure 5: RS-485 pins
RS-232 port
Use the RS-232 port to connect CBR-PB3-POS (point-of-sale) and ATM devices to the
recorder.
Monitor connections
Connect the unit to a monitor via a 75-ohm video coaxial cable with the BNC connector.
The unit provides a 1 Vp-p BNC signal. See Figure 1 on page 5 for connecting a
monitor to a recorder.
The recorder supports at least 1024 × 768 / 60 Hz resolution in VGA. Adjust your
monitor accordingly to this resolution.
8 TruVision NVR 21(P) User Manual
Chapter 2: Installation
Audio inputs and output
The unit is equipped with 1 audio input and two audio outputs. Both the audio input and
the audio outputs are line-level
Audio input RCA jack, 315 mV, 40 kohms. Unbalanced
Audio output RCA jack, 315mV, 600 ohms. Unbalanced
Note: Line-level audio requires amplification.
Brackets
The recorder is easily rack-mountable with the purchase of the TVR-RK-1 rack-mount
kit. Contact your local supplier to order the kit.
The TVN 21 has a 1.5U 19-inch chassis and the TVN 21P has 2U 19-inch chassis. See
Figure 6 below
Figure 6: Rack-mount installation
Attach the small front rack ears to the unit
(screws supplied)
Attach the recorder to the front rails
(screws not included)
To install the racks:
1. Attach the two small front-rack mount ears to the recorder (A). The screws are
supplied.
2. Attach the two large rear support brackets (screws are not supplied) to the rear rails
(B).
3. Attach the recorder to the front rails (C). The screws are not supplied.
Caution:
Do not rack-mount the recorder without the rear rails installed. Failure to install the rear
rails can damage the recorder.
TruVision NVR 21(P) User Manual 9
Chapter 2: Installation
10 TruVision NVR 21(P) User Manual
Chapter 3
Getting started
Turning on and off the recorder
Before starting the power up process, connect at least one monitor to the video out or
the VGA interface. Otherwise, you will not be able to see the user interface and operate
the device.
The recorder auto-detects the video mode (PAL or NTSC) on startup.
It is equipped with an universal power supply that will auto-sense 100/240 V, 60/50 Hz.
Note: It is recommended that an uninterruptible power supply (UPS) is used in
conjunction with the device.
To turn on the recorder:
Turn on the recorder using the power switch on the back panel. The power LED
illuminates. A splash screen appears indicating that the recorder is starting up.
The Start Up Wizard window will appear.
To turn off the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu screen
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Shutdown. Click Yes to confirm shutdown.
To reboot the recorder:
1. In live view mode, right-click the mouse and click Menu. The main menu screen
appears.
2. Select the Power Manager icon.
3. In the Shutdown popup menu, select Reboot. Click Yes to confirm reboot.
TruVision NVR 21(P) User Manual 11
Chapter 3: Getting started
Using the setup wizard
The recorder has an express installation wizard that lets you easily configure basic
recorder settings when first used. It configures all cameras simultaneously. The
configuration can then be customized as required.
By default the setup wizard will start once the recorder has loaded. It will walk you
through some of the more important settings of your recorder.
Any changes you make to a setup configuration page are saved when you finish the
page and return to live view.
Note: If you want to set up the recorder with default settings only, click Next in each
screen until the end.
To quickly set up the recorder:
1. Connect all the devices required to the back panel of the recorder. See Figure 1 on
page 5.
2. Turn on the unit using the power switch on the back panel.
3. Select the preferred language for the system from the dropdown list and then click
Next.
4. Enable or disable the option to start the wizard automatically when the recorder is
turned on. Click Next.
5. Administrator configuration:
Navigate to the Admin Password edit box and click the edit box with the mouse, or
press Enter on the front panel or remote control, to display the soft keyboard. Enter
the default admin password, 1234.
Note: You must enter an admin password. To change the Admin password, check
New Admin password and enter the new password and confirm it.
Caution: It is strongly recommended that you change the password of the
administrator. Do not leave 1234 as the default password. Write it down in a safe
place so that you do not forget it.
If you should forget the password to your recorder, contact your supplier with the
serial number of your recorder to obtain a secure code to reset your recorder.
If you wish to limit the admin rights to only one computer, enter the MAC address of
the user’s computer. Otherwise leave the MAC address unchanged.
Click Next.
6. Time and date configuration:
Select the desired time zone, date format, system time, system date, and manual
DST.
12 TruVision NVR 21(P) User Manual
Chapter 3: Getting started
Note: The system time and date are visible on screen. However, they do not
appear in recordings.
Click Next to move to the next page, or Previous to return to the previous page.
7. Network configuration:
Configure your network settings such as the NIC type, enable or disable DNCP, IP
address, subnet mask, default gateway, and UPnP. Enter the preferred DNS server
address as well as the alternate one to use.
Click Next to move to the next page, or Previous to return to the previous page.
8. HDD management:
Configure your HDD settings as required.
You can group HDDs and assign cameras to a group. See “Setting up HDD groups”
on page 118 for further information. You can also set up a drive for redundant
recording. See “Configuring redundant recording” on page 93.
After configuring your HDD settings, click Initialize and Next to move to the next
page, or Previous to return to the previous page.
TruVision NVR 21(P) User Manual 13
Chapter 3: Getting started
9. Adding IP Camera:
Click Search to find any online cameras. Select the IP camera to be added, enter
User name and Admin password, then click the Add button. Click, Next to move to
the Recording Configuration screen.
10. Recording configuration:
Configure your recording settings as required. The settings apply to all cameras
connected to the recorder.
Check the Constant Recording check box for the recorder to record continuously
all day. If left unchecked, the recorder will not record.
Check the desired time lapse check box, TL-Hi or TL-Lo.
To record motion detection events, check Event (Motion).
To record alarm events, check Alarm.
11. When all the required changes have been entered, a page appears showing all the
settings.
14 TruVision NVR 21(P) User Manual
Chapter 3: Getting started
Click Finish to exit the Wizard. The recorder is now ready to use.
TruVision NVR 21(P) User Manual 15
Chapter 3: Getting started
16 TruVision NVR 21(P) User Manual
Chapter 4
Operating instructions
Controlling the recorder
There are several ways to control the recorder:
• Front panel control
• Mouse control
• IR remote control
• KTD-405 keypad control (see Appendix)
• Web browser control
• TVK-800 control (see the TVK-800 user manual)
• TruVision Navigator control (see the TruVision Navigator user manual)
• TVRmobile (available on app stores)
You can use your preferred control method for any procedure, but in most cases we
describe procedures using mouse terminology. Optional control methods are given only
when they differ substantially from mouse control methods.
Using the front panel
The function buttons on the front panel control can be used to operate many, but not all,
of the main functions of the recorder. The LED indicators light up or flash to alert you of
various conditions. The functions available can be limited by setting passwords. See
Figure 7 below for more information.
TruVision NVR 21(P) User Manual 17
Chapter 4: Operating instructions
A
Figure 7: Front panel
The controls on the front panel include:
Table 2: Front Panel Elements
Item Name Description
1. Channel buttons Switch between different cameras in live, PTZ control or
playback modes.
Use the soft keyboard to enter numerals 0 to 9.
2. USB Interfaces Universal Serial Bus (USB) ports for additional devices such as
a USB mouse, CD/DVD burner, and USB Hard Disk Drive
(HDD).
3. Status LEDs Power: A flashing green light indicates the recorder is working
correctly. Red indicates a fault.
Alarm: A steady red light indicates that there is a sensor Alarm
In or another alarm such as motion or tampering.
steady green
light means there is no alarm.
Tx/Rx: Flashing green indicates a normal network connection.
No light indicates that it is not connected to a network.
HDD: HDD indicator blinks red when data is being read from or
written to the HDD. A steady red light indicates an HDD
exception or error.
Ready: A steady green light indicates that the recorder is
functioning properly.
Archive: Blinking green indicates archiving is in progress.
4. Archive button Press once to enter quick archive mode. Press twice to start
archiving. Indicator blinks green when data is being written to
backup device.
5. Direction
The DIRECTION buttons are used to navigate between different
fields and items in menus.
Enter button The ENTER button is used to confirm selection in any of the
menu modes.
See Table 3 on page 20 for a detailed description of these
buttons by different tasks.
6. PTZ buttons Zoom +/-: In live view mode, playback mode, and PTZ control
mode use this button to zoom in and out. Also use them to
navigate within menus.
Preset: In PTZ Control mode, press Preset and a numeric button
to call the specified preset.
Also use to edit holiday mode, video search mode, HDD
18 TruVision NVR 21(P) User Manual
Chapter 4: Operating instructions
Item Name Description
selection mode, user management mode, bookmark
management, and bookmark search.
Tour: In PTZ Control mode, press Tour and a numeric button to
call the specified shadow tour.
Also use to scroll between calendar months and to navigate in a
text field.
See Table 3 on page 20 for a detailed description of all these
buttons for different tasks.
7. IR receiver Receiver for IR remote.
To connect the remote control to the recorder, press the Device
button, enter the device address, and press Enter. See “Using
the IR remote control” on page 23 for more information.
8. Menu and Search buttons Menu: Enter/exit the main menu.
Search: In live view, enter the advanced search menu.
9. Playback buttons See Table 3 on page 20 for a detailed description of all these
buttons for different tasks.
Reverse: In live view mode, use to play back the earliest
video. In playback mode, playback a camera in the reverse
direction.
Pause: In live view, freeze the last image of the live display
for all active cameras displayed. In playback mode, stop
playback.
Play: In live view mode, play all-day playback of the current
camera (upper-left video tile if in multiview mode). In playback
mode, play back a camera in the forward direction. In search
mode, play back a selected video or view a snapshot. In PTZ
mode, do an auto tour.
Live: Switch to live view mode.
Replay: In playback mode, start playing the current file. Starts at
the beginning of the file.
10. Front panel lock You can lock or unlock the front panel with a key.
11. Display buttons See Table 3 on page 20 for a detailed description of all these
buttons for different tasks.
Display: In multiview mode, toggle through the various
multiviews (full, quad, 1+5, 1+7, 9, and 16).
In HDD information mode and user management mode delete a
selected item. In PTZ mode, delete a selected key point. In Log
Search mode, display the details of a log file in Log Search
result.
Seq: In Live View mode, start/stop sequencing cameras on the
current monitor.
A: In Live View mode, select the main monitor.
B: In Live View mode, select the event monitor.
F1: In Playback mode, click to start and stop video clipping. For
audio, press F1 and a numerical button to play the audio of the
specified camera in live view.
In System Information mode, get the DDNS URL. In User
Management mode, pop up the Permission screen of a selected
item in User Management > User > User Management. Delete a
selected item from USB flash drive. Exit the virtual keypad.
TruVision NVR 21(P) User Manual 19
Chapter 4: Operating instructions
Item Name Description
F2: In live view mode, all-day playback, and playback modes
press to display or hide the time or control bar. In PTZ mode,
stop all ongoing operations. Select or deselect an item. Enter a
selected folder of the external storage device, such as a USB
flash drive used for archiving.
Table 3: Front panel button functions by task
Task Button Button function
Live view mode Direction Press to cycle through channels.
Enter Press to show the PTZ control toolbar.
Zoom +/- Press + to digitally zoom in the current camera (upper-left video
tile if in multiview mode) and press – to exit.
Reverse
Pause
Press to play the earliest video file of the current camera (upperleft video tile if in multiview mode).
Press to freeze the last image of the live display for all active
cameras displayed.
Play Press to play all-day playback of the current camera (upper-left
video tile if in multiview mode).
Live Press to switch to live view mode;
Seq Press to start/stop sequencing cameras on the current monitor.
Hold the Seq button for three seconds to start and stop
sequencing on the even monitor.
A Press to select the main monitor.
B Press to select the event monitor.
F2 Press to display/hide the time bar.
Menu Lock or unlock the front panel by holding it for five seconds.
Press to enter the advanced search menu.
Playback mode Direction The left and right buttons are used to speed up and slow down
recorded video. The up and down buttons are used to jump
recorded video forwards or backwards by 30 s.
Enter Press to pause the video. Press again to restart the video.
In single-frame Playback mode, press to advance the video by a
single frame.
Zoom +/- Press + to zoom in the current camera (upper-left video tile if in
multiview mode) and press – to exit.
Reverse Press to play back a camera in reverse direction.
In Picture Playback mode, view pictures in reverse direction.
Pause In Playback mode, stop playback.
Play In Playback mode, play back a camera in the forward direction.
Replay Press to start playing the current file. Starts at the beginning of
the file.
F1 Press to click to start and stop video clipping.
20 TruVision NVR 21(P) User Manual
Chapter 4: Operating instructions
Task Button Button function
F2 Press to hide the control panel.
Pause mode Direction The left and right buttons are used to jump recorded video
forwards or backwards by one frame. The up and down buttons
are used to jump recorded video forwards or backwards by one
second.
PTZ control mode Direction Press to control the movement of the PTZ camera.
Zoom +/- Press to zoom in and out.
Preset Press Preset and a numeric button to call the specified preset.
Tour Press Tour and a numeric button to call the specified shadow
tour.
Play Press to do an auto tour.
Display Press to delete a selected key point from the PTZ Setting >
More Settings> Tour > Key Point list.
F2 Press to stop all ongoing operations.
Menu navigation Direction Press to navigate between different fields and items in menus.
Menu Enter/exit the main menu.
Enter Press to confirm the selection in any of the menu modes.
Zoom +/- Press Zoom + and – to switch between different tabs in a menu
screen.
Preset Press to navigate in a text field, press to move the cursor to the
left.
Tour Press to navigate in a text field, press to move the cursor to the
right.
F1 Press to exit the virtual keypad.
F1 Select all or deselect all options in a menu.
F2 Press to select or deselect an item.
Multiview mode Display Press to toggle through the various multiviews: full, quad, 1+5,
1+7, 9, and 16.
Calendar mode Zoom +/- Press Zoom+ and then the Up/Down buttons to scroll between
months. Use the Left/Right buttons to scroll between years.
Press Zoom+ again to quit the calendar mode.
Tour Press Tour and then the Up/Down buttons to scroll between
months. Use the Left/Right buttons to scroll between years.
Press Tour again to quit calendar mode.
Menu Press Menu and then Up/Down buttons to scroll between weeks.
Press Menu and then Left/Right buttons to scroll between days.
Search mode Play Play a selected video from the Event Search results.
Play a selected video from the Log Search results.
Play a selected video from the Normal Search results.
View a selected picture from the Picture Search results.
Play a selected video from the Bookmark Search results.
Play a selected video on the USB flash drive.
Holiday mode Preset Press to edit a holiday listed under Display Mode Setting >
TruVision NVR 21(P) User Manual 21
Chapter 4: Operating instructions
Task Button Button function
Holiday > Holiday Setting.
Video search mode Preset Press to lock or unlock a selected video file in the Video Search
results list.
User management
mode
Display Press to delete a selected item in the User Management > User
F1 Press to pop up the Permission screen of a selected item in
Log search mode Press to display the details of a log file in Log Search result.
HDD selection mode Preset Press to edit the selected HDD listed under System Setting >
HDD information mode Display Press to delete an item from System Settings > Hard Disk >
System information
mode
Audio F1 Press F1 and a numerical button to play the audio of the
USB flash drive F1 Press to delete a selected item from USB flash drive.
F2 Press to enter a selected folder of the external storage device,
Preset Press to edit a user selected from the list under User
Management > User > User Management.
> User Management.
User Management > User > User Management.
Hard Disk > HDD information.
HDD Information.
F1 Press to get the DDNS URL.
specified camera in live view.
such as a USB flash drive used for archiving.
Using the mouse
The USB mouse provided with the recorder can be used to operate all the functions of
the recorder, unlike the front panel which has limited functionality. The USB mouse lets
you navigate and make changes to settings in the user interface.
Connect the mouse to the recorder by plugging the mouse USB connector into the USB
port on the front or back panel. The mouse is immediately operational and the pointer
should appear.
Note: Use a USB 1.1 or higher mouse.
Move the pointer to a command, option, or button on a screen. Click the left mouse
button to enter or confirm a selection.
You can purchase a spare mouse by ordering part number TVR-MOUSE-1.
See Table 4 below for a description of the mouse buttons.
22 TruVision NVR 21(P) User Manual
Chapter 4: Operating instructions
Table 4: Mouse buttons
Item Description
Left button Single-Click Live view: Select a camera to display the quick access
toolbar (see “Accessing frequently used commands” on page
33).
Menu: Select a component of a menu, such as a button or an
input field. This is similar to pressing the Enter button on the
remote/front panel controls.
Double-Click Live view: Switch between single screen and multi-screen
mode in live/ playback mode.
Click and Drag Live view: Drag channel/time bar.
PTZ control: Adjust pan, tilt and zoom.
Tamperproof, privacy masking and motion detection
functions: Select the target area.
Digital zoom-in: Drag and select target area.
Right button Single-Click Live view: Display menu.
Menu: Exit the current menu and return to higher level.
Scroll-wheel Scroll Up Live view : Return to the previous screen.
Menu: Move the selection to the previous item.
Scroll Down Live view: Move to the next screen.
Menu: Move the selection to the next item.
Using the IR remote control
The recorder is supplied with an infra red (IR) remote control unit. Like the mouse, it
can be used to operate all of the main functions of the recorder.
The IR remote control can be programmed with a unique device ID address so that the
controller will only be able to communicate with recorders with that address. No
programming is necessary if using a single recorder.
The device ID address only applies when using a remote control and not when using a
keypad.
You can purchase a remote control by ordering part number TVR-REMOTE-1 IR
Remote Control.
TruVision NVR 21(P) User Manual 23
Chapter 4: Operating instructions
Figure 8: IR remote control
Item Description
1. Alarm Acknowledge an alarm.
2. Device Enable/disable the IR remote control to control the recorder.
3. Numeric buttons Select a camera, and enter a number in a menu option.
4. Display Switch between the different multiviews.
5. Mon A and Mon B Switch between monitors A and B.
6. Live Return to live view mode.
7. Menu Activate the main menu.
8. Seq Start /stop sequencing.
9. , , , In Menu mode: Use left or right arrow buttons to select and up or down arrow
buttons to edit entry.
In PTZ mode: Use to control PTZ.
In Playback mode: Use to control playback speed.
10. OK Confirm selection.
11. Zoom + and - Use to control zoom of camera lens.
12. Preset Enter preprogrammed three-digit code to call up a preset.
13. Tour Enter preprogrammed one-digit code to call up a tour.
24 TruVision NVR 21(P) User Manual
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